#policyexclusions – Moonstone Information Refinery

Videos

What’s on the FIA’s agenda? Interview with FIA CEO Lizelle van der Merwe

The FSCA and the intermediary: An interview with FIA President Ronald King

Moonstone is at the FIA Advice Summit 2026- Puts the Future of Financial Advice in Focus

Xa amabango e-inshorensi esaliwa: indlela ezisebenza ngayo iimeko ezingabandakanywanga kwi-inshorensi

Isikhalazo esiphononongwe liZiko leSizwe leeNkonzo zoLamlo lwezeMali (iNational Financial Ombud Scheme) sibonisa indlela ezivavanywa ngayo iimeko ezingabandakanywanga kwi-inshorensi ezinxulumene nezenzo ezingekho mthethweni.

When insurance claims are declined: how exclusions work

A complaint reviewed by the National Financial Ombud Scheme highlights how exclusions linked to unlawful conduct are assessed.

Ombud clears up big misconception about claims rejected for drunk driving

Insurers may reject claims where corroborating evidence places a driver at a pub, shows alcohol purchases, or records behaviour consistent with intoxication.