Short-term insurers strengthen customer experience, but execution gaps persist
The 2025 CE Index places short-term insurers mid-table within financial services, with clear differences emerging between brands and channels.
Outsurance
OUTsurance expands trading options with A2X secondary listing
OUTsurance will join South Africa’s alternative exchange from January, giving shareholders an additional platform to trade its shares with lower fees and extra liquidity, says A2X CEO Kevin Brady.
Premium growth fuels 33.7% jump in OUTsurance’s profits
Youi delivered strong performance in Australia, but the rand’s appreciation trimmed rand-translated premiums.
OUTsurance’s interim results: strong growth amid Irish losses and ESOP transition
Despite the wind-down of OUTsurance’s employee share ownership plan, CEO Marthinus Visser says the transition to a Customer Shareholding Plan will maintain employee motivation.
Customer sentiment towards insurers improves despite claims frustrations
King Price came out top in DataEQ’s latest Insurance Sentiment Index, which analyses what consumers are saying about their insurers.
OUTsurance delivers strong financial results with 20.3% earnings growth
OUTsurance South Africa reported an 8.4% increase in gross written premiums for its personal insurance segment and a 71.2% improvement in operating profit for its business insurance.
Single mother and sole breadwinner pleads for debarment to be lifted
Commercial insurance agent who was debarred for diverting premiums to her bank account asks to be allowed to make a fresh start.
Don’t simply assume your policy covers you for hail damage
Steps the insured can take to enhance the likelihood of a successful claim.
Insurers still quantifying losses from Western Cape storm
The City of Cape Town has declared the storm that ravaged the Western Cape over three days in September ‘a major incident’.
OUTsurance expects Australian operations to boost profits
A trading update also says the group is considering what to do with OUTvest, which may include selling it.
Now Hippo is taking exception to a social media advert
The assertions by competitor Everything.Insure are misleading and defamatory, the insurance aggregator says.
Short-term insurer OUTsurance lists on the JSE
Final chapter in RMI’s transition from an investor in a portfolio of financial services businesses.
Court dismisses OUTsurance bid to pull Hippo ‘parody’ advert
The High Court in Pretoria on Monday dismissed an urgent application by OUTsurance for comparison website Hippo to stop showing an advertisement that is apparently a parody of the insurer’s “Saver” advertisements featuring […]
OUTsurance outmanoeuvres opposition – pays out Business Interruption claims
An article in Moneyweb titled OUTsurance pays out Covid-19 business interruption claims notes that the direct insurer, contrary to its counterparts on the intermediated side, will be paying such claims from clients that […]
