Why policyholders complained to the short-term ombudsman in 2022
Annual report notes a steady increase in disputes related to power surge claims.
The decision addresses the recovery of VAT on payments made under loan cover provided free of charge.
Read moreAnnual report notes a steady increase in disputes related to power surge claims.
The Ombudsman for Short-term Insurance (Osti) has once again flagged the increase in the number of complaints from consumers whose claims are rejected because insurers allege the driver failed to exercise reasonable precaution […]