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Tag Archives | Guidance

call-center

Performance of essential financial services – Guidance for call centres

The FSCA and the Prudential Authority (PA) issued a joint guidance note to provide further clarification regarding Call Centre Directions issued by the Minister of Health and the Minister of Trade, Industry and Competition. The Call Centre Directions aims to clarify the extent and the conditions upon which call centres may operate during the lockdown. […]

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debarment

Guidance on reappointment of debarred reps

A newly published document by the Registrar attempts to address some of the practical problems experienced in the past. “16. The frequency of representative complaints reported to the Registrar’s office, and the intensity of debate around the issue of debarments by FSPs in terms of section 14(1), prompted the Registrar on 5 November 2013 to issue a […]

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hedge

Guidance for Hedge Funds

The Financial Services Board published guidelines on requirements for advertising, marketing and information disclosure applicable to Hedge Funds. Following the declaration of hedge funds as collective investment schemes, all hedge funds are required to comply with the requirements of CISCA and relevant subordinate legislation. Accordingly, all managers must, as far as practically possible, ensure compliance […]

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