
High Court dismisses five-year battle over faulty car due to procedural missteps
An aggrieved purchaser must exhaust the dispute resolution mechanisms outlined in the Consumer Protection Act before approaching the courts.

An aggrieved purchaser must exhaust the dispute resolution mechanisms outlined in the Consumer Protection Act before approaching the courts.

When seeking compensation from an insurer because of alleged third-party negligence, the best course of action is to pursue the matter in court, the National Consumer Tribunal says.

Judge says the courts have a duty to assess whether contracts do not offend against constitutional principles, as well as the NCA and the CPA.