Isigwebo sigxininise ukuba amagatya e-generic voetstoots okanye iziqinisekiso ezilinganiselweyo ezingachazwanga kakuhle azinakurhoxisa amalungelo asemthethweni phantsi kweCPA.
Financial institutions, insurers, and other direct marketers have until 6 November to comment on proposed guidelines setting out their compliance obligations.
The NCC’s draft guidelines include financial institutions and insurers, giving businesses five months to prepare for monthly database cleansing and enforcement.
In certain CPA disputes, the three-year period for pursuing a complaint begins when a supplier refuses to provide a remedy, not necessarily when the underlying service was performed.
A new SARS–NCC agreement strengthens enforcement against non-compliant imports as authorities tighten controls on e-commerce and customs risks.
The judgment shows that misleading representations and failing to disclose material facts can ground liability, regardless of contractual terms.
Consumers can now block unsolicited marketing through a national registry, with strict new rules and penalties for marketers who fail to comply.
Cartrack will pay a R5m fine and refund over R5.1m to customers after 210 complaints prompted a regulatory probe.
The judgment also reinforces that generic voetstoots clauses or poorly explained limited warranties cannot waive statutory rights under the CPA.
Exclusion clauses will not operate where indemnities are not properly concluded with each participant and brought to their attention.
The National Consumer Tribunal rules the dealer breached the Act by leaving serious defects unrepaired – rejecting its disclaimers and partial fixes.
The National Consumer Commission has added 38 untraceable businesses to its warning list, underscoring the growing scale of consumer harm from rogue online suppliers.
The SCA rules that buyers may rely on actio redhibitoria to unwind financed vehicle purchases marred by latent defects, even when the deal falls under the NCA.
The judgment confirms that the National Consumer Commission can pursue suppliers for ongoing misconduct – even when they try to stall a complaint into expiry.
Regulators warn that digital-market growth is outpacing consumer protection and local-job safeguards.
If a financed car is defective, your recourse is against the dealer – not the bank financing the purchase.
The High Court upheld the NCT’s ruling against Avura Motors, criticising the dealership for attempting to discredit an assessor’s report it had previously relied on.
