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Tag Archives | business


OUTsurance outmanoeuvres opposition – pays out Business Interruption claims

An article in Moneyweb titled OUTsurance pays out Covid-19 business interruption claims notes that the direct insurer, contrary to its counterparts on the intermediated side, will be paying such claims from clients that have extended cover for infectious diseases. The group has set aside a reserve of R220 million for such claims. “OUTsurance has paid business […]

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Business Interruption Insurance – FSCA cracks the whip

FSCA Communication 34 of 2020 contains details of the Regulator’s views on the contentious issue of business interruption (BI) insurance in the wake of Covid-19. In virtually all cases, insurers denied liability. In response to a multitude of complaints from policyholders, the FSCA requested details of the various policy wordings, and published Communication 34 to provide […]

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Business Interruption claims – ST Ombud outlines its position

In the wake of what appears to be a substantial number of complaints regarding loss of income due to business interruption as a result of Covid-19, the Office of the Short-Term Ombud has published a media release to outline its position on such matters. “Where complainants approach OSTI before approaching their insurers to resolve their complaints, […]

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COVID-19: Moonstone’s business update

As a result of the President’s announcement of a total lockdown, our Dedicated Response team has implemented more aggressive components of our Business Continuity Plan to further assist in the containment of the coronavirus in the interest of the country, our clients and staff.. We are confident in our ability to continue to provide our […]

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Business Continuity – Learn how to mitigate risk

Business continuity is vital for any business or organisation that provides services to clients in the event the service is disrupted in any way. The Moonstone Business School of Excellence has designed a course to provide you with a better understanding of the importance of business resilience, business continuity, disaster recovery as well as succession […]

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