Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.
The Financial Services Tribunal, which replaced the FSB Appeal Board from 1 April 2018, provides a person who is “aggrieved” by a “decision” of a “decision-maker” to apply to the Tribunal for a reconsideration of […]
The amended Fit and Proper requirements of Board Notice 194 of 2017 determined various requirements that need to be implemented and complied with before specific deadline dates. Since the release of the original […]
Since April 2018, the FSR Act includes the Pension Funds Adjudicator (PFA) as a “decision-maker” and is therefore in a position to entertain appeals against determinations handed down by the PFA. In one […]
Based on the comments received through public consultation, the FSCA is of the view that the previous proposed template for the replacement advice record (RPAR) raised certain practical challenges for intermediaries and insurers […]
Since representatives have been given the right to appeal to the Financial Services Tribunal against debarment decisions, many such actions have been set aside by this appeal body. In most of these cases […]
On 22 March 2019, the FAIS Ombud established a Client Care Centre. According to the FAIS Ombud, the Client Care Centre will ensure that the Ombud’s office is able to not only efficiently […]
After a successful consultation process, the Financial Intelligence Centre has updated its guidance on suspicious and unusual transaction reporting, which relates to section 29 of the Financial Intelligence Centre Act, 2001 (Act 38 of […]
In terms of the Fit & Proper requirements (BN194), CPD for regulatory (FSCA) purposes was officially implemented as a requirement. This means advisors are obliged to perform CPD activities towards regulatory (FSCA) CPD […]
The 2019 Social Media Landscape Report showcases the South African digital and social media trends. The report confirms that social media is growing rapidly in South Africa, with users constantly finding ways to […]
According to latest Nielsen research consumers globally are growing increasingly optimistic about their financial wellbeing, particularly in developing markets throughout Asia-Pacific, Africa & Middle East and Latin America. Globally, 58%of global consumers feel […]
According to latest Nielsen research consumers globally are growing increasingly optimistic about their financial wellbeing, particularly in developing markets throughout Asia-Pacific, Africa & Middle East and Latin America. Globally, 58%of global consumers feel […]
Financial freedom means different things to different people. Some commonly listed components of this coveted liberty include being debt-free, gaining financial independence and/or feeling a sense of financial stability. The reality, however, is […]
Financial freedom means different things to different people. Some commonly listed components of this coveted liberty include being debt-free, gaining financial independence and/or feeling a sense of financial stability. The reality, however, is […]
The FSCA recently published PFA Information Circular No. 1 of 2019 which replaces Information Circular PF No. 2 of 2017. The latter provided guidance on the information required for an application for the cancellation of […]
The FSCA recently published PFA Information Circular No. 1 of 2019 which replaces Information Circular PF No. 2 of 2017. The latter provided guidance on the information required for an application for the cancellation of […]
Although fake news may seem new, it’s just the platform that has changed. Propaganda has been around for years, and the online platforms are now the latest method of communication that is abused […]
Although fake news may seem new, it’s just the platform that has changed. Propaganda has been around for years, and the online platforms are now the latest method of communication that is abused […]
