Strong market performance lifts assets to record highs, but lapses and protection gaps persist beneath the surface.
The 2020 South African Customer Satisfaction Index for Life Insurance, conducted by Consulta, reveals a welcome change in consumer perspectives. “COVID-19 has brought life insurance into the mainstream of consumer dialogue, and it […]
Why is this survey so important? The conclusionary note in the media release reads as follows: The SA-csi for Life Insurance is the most comprehensive survey of customer satisfaction, and is a causal […]
Why is this survey so important? The conclusionary note in the media release reads as follows: The SA-csi for Life Insurance is the most comprehensive survey of customer satisfaction, and is a causal […]
This is the third article in my series on the recent Financial Services Technology Survey. Today, I discuss the findings on how clients reacted to the prospect of virtual financial advice from a […]
Employers seeking an appropriate response to the civil unrest and public looting in Gauteng, KwaZulu-Natal and other parts of South Africa will have to consider different factual circumstances, says Webber Wentzel in a […]
A recent application for the reconsideration of a decision by the FSCA provides clarity on an aspect which has always been a bit of a grey area. In rather crude terms it is […]
Recent WhatsApp messages contained details of the alleged involvement of a prominent figure in a financial services business in the looting of items during the recent civil unrest. According to News24, the individual […]
An article in last Thursday’s Moonstone Monitor made mention of claims by the MD of state-owned Sasria that it had more than sufficient cash reserves to honour claims. He is also quoted as […]
This article, written by Michael Straeuli and Dominic Harris from Webber Wentzel, provides clarity on yet another phrase many of us have seen, but not really applied our minds to. Like with business […]
A recent determination by the Financial Sector Tribunal contains this very interesting paragraph: A debarment may not be used to satisfy a provider’s contractual or other grievances against a representative, unrelated to fitness […]
No, we are not propagating the jab scare theory that Bill Gates and the Illuminati are using technology to brainwash unsuspecting mortals into becoming Stepford wives. Wunderman Thompson Intelligence, a global practice for […]
An article in Businesstech quotes the Free Market Foundation as saying that South Africa will need to make serious tax changes to be able to afford its proposed National Health Insurance (NHI). Funding […]
The law firm Cliffe, Dekker Hofmeyer published a very relevant brochure titled A “workplace” on fire: What to do with your employees. This document discusses the rights and obligations of both parties in […]
A senior Discovery Health official who was recorded while attempting to influence the outcome of a board election, has resigned. LA Health services about 91 000 employees in local government. Discovery, as its […]
A senior Discovery Health official who was recorded while attempting to influence the outcome of a board election, has resigned. LA Health services about 91 000 employees in local government. Discovery, as its […]
With extreme looting hogging the headlines, many people are asking whether losses are covered by their short-term insurance. This will, yet again, be something that we will have to educate the masses on […]
In the FJ Kotze case heard on 5 July 2021, the Financial Sector Tribunal made several scathing findings against the Office of the FAIS Ombud, something that the newly appointed Ombud Council would […]
