
Navigating 2024: key trends shaping the future of the insurance industry
From global risks to AI advances: experts share their insights into the forces steering the insurance landscape in the year ahead.

From global risks to AI advances: experts share their insights into the forces steering the insurance landscape in the year ahead.

With just days left for provisional taxpayers to submit their returns, here is what they need to know to navigate the essentials and avoid penalties.

The 2024 edition of the annual EY (Ernst & Young) Global Insurance Outlook details the risks, rewards, and a roadmap for the responsible deployment of GenAI in the industry.

In the battle against fraud, Sameer Kumandan, managing director of SearchWorks, a data aggregation platform, underscores the pivotal role of robust Know Your Customer (KYC) and Know Your Business (KYB) checks.

“In the Moment” report projects a decline in fuel prices, a deceleration in food inflation, and the possibility of an interest rate cut in the second quarter.

Industry leaders caution against the ‘new normal’ in reinsurance costs, emphasising the need for a comprehensive strategy to navigate escalating challenges.

Jeremy Lang, Chief Investment Officer at Business Partners Limited, provides a review of the SME sector in 2023, including key developments, challenges, and the outlook of the sector heading into 2024.

ENS highlights the threat of ‘conversational AI leaks’, urging employers to monitor unauthorised usage.

Jacobus Geldenhuis misused clients’ funds instead of investing in shares, FSCA finds amidst Ponzi scheme investigation.

In their latest scheme, fraudsters are peddling fake Regulatory Examination certificates, utilising the name and logo of Masthead (Pty) along with the FSCA’s.

Dr Jerry Chetty, Head of Business Integrity at Santam, examines the interconnectedness of insurance crime and the need for it to be dealt with as a priority crime.

The FSCA also alerts the public to a cryptocurrency trading platform that is not authorised to render services in South Africa

What, if anything, was decided about the legality of mandatory vaccinations in the workplace?

Discovery Employee Benefits reports on claim trends in its 2023 financial year.

Santam’s Most Loved Local Report identifies a shift in consumer priorities, as good overall experience and value for money take centre stage.

‘Real insurance would be achieved if unambiguous private healthcare insurance were fully decriminalised.’

The Authority also alerts the public to an unauthorised entity that is promising unrealistic returns from forex trading.