Short-term insurers with the most and the least complaints in 2022
The important statistic is the proportion of personal lines complaints relative to an insurer’s share of the total personal lines claims.
Industry News
What’s inside the long-term insurance ombudsman’s 2022 report
Decline in the number of complaints and in the number of cases resolved in favour of policyholders.
Life insurers with the most and least complaints to the ombud in 2022
Cases that were resolved wholly or partially in favour of the complainants fell to 29%.
SA capital markets are cheap, but is it darkest before dawn?
Any stupid remark or action could lead to a further downgrade in South Africa’s credit rating and higher 10-year government bond yields.
Updated: Discovery to petition SCA after losing appeal against R25m disability order
The key issue in the appeal application was the relationship between the insured event and the life insurer’s duty to pay the claim.
Weather and power surge claims hit Santam’s underwriting profits
Loadshedding, inflation, and high interest rates are squeezing consumers’ finances.
The two banks with the biggest increase in complaints in 2022
Complaints about current accounts and digital banking were the two largest categories of cases opened with the ombudsman.
Thursday briefing: a round-up of recent financial news
Real incomes down 4pp | Push to sanction non-disclosure of beneficial ownership | Cell captive plan for expensive medical treatment
Sasria’s chief executive addresses grid-collapse exclusion
It will decide by the end of the month whether to reintroduce the exclusion.
Liberty: cancer displaces Covid as leading cause of claims
Statistics indicate a rise in income protection claims resulting from diagnoses for mental and behavioural disorders.
Brokers, clients looking for contract certainty with grid-collapse exclusions
SAIA is concerned about consumers’ perceptions of the insurance industry as covers are removed but premiums increase.
Sell in May and go away?
An analysis of whether the trading strategy of selling in May and buying back later in the year succeeds.
Update: Sasria U-turn on cover for damages related to electricity grid collapse
Companies should consider drawing up disaster management plans.
Monday briefing: a round-up of recent financial news
Busa lobbies for medical schemes under NHI | Few equity funds beat Alsi | High-targeting absolute return funds underperform | RAF to approach ConCourt over Discovery ruling | ‘Windfall tax’ from loadshedding | Alexforbes acquires stake in TSA
The adviser’s role in helping to create a lasting financial legacy
In tough times, it is important to think of your family’s future, and nothing says ‘prepared’ better than drafting your will timeously, planning your estate and leaving a proper wealth succession plan. 1Life launches its latest estate planning product offering.
SA at risk of becoming a failed state if the economy isn’t turned around soon’
Incoming Nedbank chairperson says ‘we are already on borrowed time’.
Big increase in damage to appliances and food spoilage because of blackouts
Loadshedding is having a more severe impact on consumers compared to a year ago, survey finds.
