How do you prove remote jamming?

The annual report from the Ombud for Short-term Insurance (OSTI) always contains very educational case studies. This one sets how the circumstances behind a claim, which was refuted on the grounds that there […]

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Interesting Short term claims trends in 2020

The 2020 annual report from the Office of the Short-term Ombud (OSTI) shows some very interesting trends which developed during the year under review. Reasonable Precautions claims Refuted claims under the “reasonable precautions” […]

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When death do us part

One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]

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When death do us part

One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]

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Why did MPC keep interest rates unchanged?

The answer is simple. Inflation, according to Thalia Petousis, fund manager at Allan Gray. Last week, the Reserve Bank’s Monetary Policy Committee (MPC) voted unanimously to keep the repo rate unchanged at 3,5%, […]

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SAQA impacted by funding constraints

Legalbrief Today reports as follows: “The SA Qualifications Authority (Saqa) has been forced to operate at limited capacity due to funding constraints, which could leave thousands of prospective students and employees in limbo. […]

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Five ways to get new habits to stick

COVID-19 has changed our experience of being a customer, an employee, a citizen and a human. These behaviour shifts will not change overnight and some have now become the norm. “Well, COVID-19 has […]

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Banking Ombud on banks’ performance

According to the Annual Report of the Ombudsman for Banking Services (OBS) there was a significant increase in cases for most Banks when compared to 2019. Only Absa Bank recorded a reduction in […]

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