Claim Rejection Overturned
Mr. W. (insured) submitted a complaint against his insurer, Dial Direct Insurance, in respect of a vehicle hijacking incident. The insurer rejected the claim on the basis that Mr. W. did not provide […]
Author: Paul Kruger
Qualifications Lists Updated
The FSB published updated Qualification lists for FSPs and Compliance Officers. If you have a qualification, but is unsure whether it is recognised by the FSB for your specific licence category, this is […]
Clarifying Terminology
A reader recently commented on media releases from various regulatory bodies, complaining that it contains fancy sounding, but confusing terminology for the normal adviser who is only really interested in how changes will […]
Attendance
Candidates are required to be at the venue 30 minutes before the commencement of the examination session. No candidate may enter the examination venue later than 30 minutes after commencement of an examination […]
New ASISA Replacement Standard
A newly published “ASISA Standard on Replacement” is currently being rolled out to the industry. The aim of the revised guidelines is to bring it in line with Treating Customers Fairly outcomes. The […]
Morningstar to assist FSB in CIS Monitoring
As a result of the rapidly changing nature of the financial services landscape in South Africa, the FSB is implementing a new system to ensure that it is able to effectively monitor the […]
RVAF Update
Die Burger reported on Thursday, 16 April 2015, that investors who placed funds with the Relative Value Arbitrage Fund (RVAF) can expect to get some of their money back. This information was contained in the […]
Correct Identification Important
Candidates are requested to read the information supplied prior to the examinations very carefully. Of late, we have experienced an increase in candidates who arrive without proper identification. Please bear in mind that […]
Debarment Process under Review
The Financial Sector Regulation Bill (FSRB) is a huge document comprising 17 chapters, 242 sections and is 136 pages long. There are, in addition, 4 schedules and 70 pages of proposed amendments or […]
Sharemax Directors Appeal Successful
The FSB Appeal Board handed down a decision on 10 April 2015 in a case where a number of parties appealed against a decision by the FAIS Ombud to hold them equally liable for losses […]
Important RE Considerations
We often experience a lot of irritation from candidates who fail to comply with the rules and regulations laid down by the FSB regarding the regulatory examinations. As an examination body, we are […]
Should I appeal?
Statistics contained in the FAIS Ombud’s annual report show that settlements of complaints outnumber determinations by a count of nine to one. Does this mean that only one in ten FSPs are of […]
Standards to Provide Greater Clarity
The introduction of the FAIS Act and its supplementary regulations proved to be quite a challenge for both the FSB and the industry. At one stage, industry experts expressed the view that the […]
Correct Identification Important
Candidates are requested to read the information supplied prior to the examinations very carefully. Of late, we have experienced an increase in candidates who arrive without proper identification. Please bear in mind that […]
Due Diligence and the Financial Adviser
Section 2 of the General Code of Conduct requires that ‘a provider must at all times render financial services honestly, fairly, with due skill, care and diligence, and in the interests of the […]
Referrals and Leads Generation
Clarity on the regulation of this important aspect of the financial services industry is provided in proposals in the Retail Distribution Review (RDR). Where a referral involves the mere passing on of contact […]
Make Your Voice Heard
The rapidly changing financial advisory market necessitates the opportunity for investment advisers to voice their views on a meaningful platform. The South African Investment Panorama is a new research project to enable independent […]
