Secondary

moonstone-cancelled

Temporary cancellation of Fais examination

Often, candidates, despite having paid within 24 hours of registration, receive a notification advising that their examination was temporarily cancelled due to failure of payment.

The important word here is TEMPORARY.

Our system is set up to automatically send out this notice if the payment is not reflected in our bank account within 24 hours. Whilst this may be an annoyance for those who paid, it also acts as a reminder for those who did not.

As soon as the payment reflects in our bank account, it is allocated to the booking and the candidate receives an automated notification of his/her “PAID” tax invoice, providing the correct invoice number is used as reference and also subject to availability of seats. It is of utmost importance that the proof of payment together with the invoice be sent to the fax number provided on the invoice or e-mailed to faisexam@moonstoneinfo.co.za

, ,

Comments are closed.