Secondary

Tag Archives | Universal life policies

FCSA will take further action to address ‘unfair outcomes’ on universal life policies

FSCA will take further action to address ‘unfair outcomes’ on universal life policies

The FSCA says it has begun consultations with the life insurance industry to develop solutions aimed at achieving “fair customer outcomes” for universal life policyholders. The authority said in a statement that the Ombudsman for Long-term Insurance (OLTI) has alerted it to the complaints the office has received over the past few months about universal […]

Continue Reading
long-term-complaints

Interesting trends from the Long-term Ombud annual report

The report highlighted several interesting trends in the difficult year under review. COVID-19-related complaints Credit life complaints Given the impact of COVID-19 and the lockdown on employment and the economy, it is not surprising that there was an increase in complaints about retrenchment and loss of income benefits. These are events that are mostly covered […]

Continue Reading
SA Corona Virus Online Portal Logo
CLICK HERE FOR MORE INFORMATION