Embedding TCF in the insurance regulatory framework
The presentation by the FSB focussed on how the six desired outcomes of treating customers fairly will impact on the industry. For this discussion, we will only focus on three which will affect […]
TCF
TCF Update
The Treating Customers Fairly Roadmap provides some guidance to the planned roll out of this initiative, with enforcement indicated as starting in January 2014. The fact that it has its own unique little […]
Where are we with TCF?
All the talk, or rather, the lack of talk about TCF, has a left a lot of us in the lurch as to just where we stand with this initiative. The one bit […]
What TCF is NOT
When does Treating Customers Fairly (TCF) become a reality? In the original planning, January 2014 was indicated as the planned date for implementing legislative changes envisaged in the regulatory framework. If this is […]
Treating Customers Fairly in Action
TCF is closer than we think. It appears to be on the FSB’s radar screen already, despite expectations that it will only become a reality next year. In an article we published on […]
