
From fraud listings to repossessions: inside the credit ombud’s case files
The NFO’s case studies show how disputes over evidence, process failures, and consumer rights can escalate into costly battles between credit providers and customers.

The NFO’s case studies show how disputes over evidence, process failures, and consumer rights can escalate into costly battles between credit providers and customers.

Impostors use calls, WhatsApp and video links – complete with fake warrants – to coerce compliance under the guise of a criminal probe.

Fraudsters are contacting taxpayers who are issued with auto-assessments and impersonating SARS.

Santam’s Jerry Chetty reports a troubling trend where fraudsters use social engineering to obtain policyholder information.