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Tag Archives | Short term


COVID-19 relief measures – Short-Term industry responses

As the COVID-19 pandemic continues to affect the livelihoods of many South Africans, most short-term insurers have implemented various forms of relief for their customers. This is in line with the recent FSCA Communication 12 of 2020 (General) which emphasised that regulated entities should bear current circumstances in mind and assist their customers with even more […]

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Short term insurance tips – Why the correct details of the client is important

Your clients cover their valuables under a short-term insurance policy as it gives them the needed financial security against loss or damage. Many claim rejections and Ombud cases have revealed that clients sometimes don’t uphold their end of the deal. As a result of incorrect information and not updating their details policies have been declared […]

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Short Term Insurance Ombud – Insight into how it operates

Business Day TV’s “You & Your Money” recently interviewed Edite Teixeira-Mckinon, the Deputy Ombudsman for Short-Term Insurance. Teixeira-Mckinon joined Bryan Hirsch, personal financial planner and author, to discuss the operations of the Short-Term Ombudsman’s office. In the interview Teixeira-Mckinon chats about the proposed amalgamation of the Short- and Long-term Insurance Ombuds’s offices, the upward trend […]

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Short-term Ombud Annual Report – What are the trends of the complaints received?

The Ombud for Short Term Insurance’s mission is to resolve short term insurance complaints fairly, efficiently and impartially. How did they perform in 2018? How many complaints were received? The Ombudsman just released its Annual Report that provides, amongst other information, statistical data and operational results for 2018. According to Haroon Y Laher, Chairman of […]

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