
Life insurer debars rep who ‘went off-script’ during sales call
The agent repeatedly deviated from the approved product script. Previous warnings and documented missteps played a key role in the decision.
The agent repeatedly deviated from the approved product script. Previous warnings and documented missteps played a key role in the decision.
The case highlights that debarment is reserved for instances of clear, intentional breaches of integrity, not mere negligence.
The FSCA’s decision to investigate Anova Wealth and suspend its licence remains in effect after the Tribunal declined the FSP’s applications for reconsideration.
FSPs must ensure their representatives operate strictly within their authorised product categories and according to the client’s mandate.
The Tribunal finds the FSP skipped critical steps, including notifying the representative and giving her an opportunity to respond.
The decisions show that even thwarted attempts to breach confidentiality signal a critical lapse in integrity.
The Tribunal’s decision underscores that financial advisers’ duties are limited to the specific terms of their engagement.
The Ombud failed to investigate key facts around the broker’s alleged negligence in communicating an essential policy requirement.
The FST orders the FSCA to reconsider key decisions regarding the Municipal Employees Pension Fund, saying the regulator overstepped its authority.
SASTUA says the former key individual issued policies under false pretences and submitted duplicate claims for the same items.
Commercial insurance agent who was debarred for diverting premiums to her bank account asks to be allowed to make a fresh start.
The representative’s conduct of completing contracts as new instead of replacements was not motivated by dishonesty, the FST says.
The house, which belonged to the broker’s brother, was set alight after the sheriff served an eviction letter on the occupant.
FST upholds the JSE’s decision to fine Tongaat Hulett’s former CFO R6m and bar him from holding office as a director of a listed company for 10 years.
The former Old Mutual adviser claimed the complainants were not his clients but his relatives who had agreed to lend him the money.
The FST finds that the FSP’s attempt to use debarment as a tool to resolve an employment dispute is a misuse of the FAIS Act’s provisions.
The Tribunal finds that the debarment process followed by an insurance brokerage was not lawful or fair.