Banking complaints surge as fraudsters follow customers online
Complaints to the banking ombud jumped 25% in 2025, with phishing, account takeovers, and unauthorised transactions leading the way.
#onlinefraud
FSCA examining finfluencers’ impact on consumer decisions
The Authority is studying the influence of financial content on social media, while advancing industry co-ordination as online fraud losses rise.
E-commerce risks outpace consumer protection laws, Ombud warns
A joint NCC and CGSO paper highlights rising e-commerce complaints and regulatory gaps, with proposed reforms set to reshape platform accountability and consumer protection.
Debtor carries the risk, says High Court in ruling on cyber-fraud liability
The judgment highlights that confirming payment details is essential to avoid financial loss.
