Reana Steyn appointed to lead new National Financial Ombud scheme
The role of the NFO is to aid financial customers to obtain redress for alleged unfair treatment by financial product or service providers.
The FSCA and PA urge financial institutions to prepare for the standard’s implementation despite the provision for a transitional period.
Read moreThe role of the NFO is to aid financial customers to obtain redress for alleged unfair treatment by financial product or service providers.
The previously separate credit, banking, and long-term and short-term insurance ombud schemes are now under one roof.