
Court orders car dealership to refund consumer after blaming defects on driving style
The NCC has prioritised the second-hand motor vehicle industry due to the high volume of complaints from dissatisfied consumers.

The NCC has prioritised the second-hand motor vehicle industry due to the high volume of complaints from dissatisfied consumers.

The Consumer Protection Act prescribes that consumers receive goods that are fit for their intended purpose, of good quality, and durable for a reasonable time.

The continued disregard of the Consumer Protection Act by second-hand car dealerships is a concern, the National Consumer Commission states.

When seeking compensation from an insurer because of alleged third-party negligence, the best course of action is to pursue the matter in court, the National Consumer Tribunal says.