
How scammers turn your trust against you
Social engineering is driving digital banking losses as criminals use convincing impersonation, urgency, and technology to manipulate customers into giving them access to their money.

Social engineering is driving digital banking losses as criminals use convincing impersonation, urgency, and technology to manipulate customers into giving them access to their money.

Clients can link to their existing Luno accounts – or create one in-app – to buy, hold, and sell more than 50 crypto assets.

CEO Clarence Nethengwe says arriving after rivals has given Old Mutual the chance to learn what customers really want in digital banking.

Mobile banking fraud, phishing, and vishing drove 30% of all complaints, highlighting fraud as the leading issue in the Banking Division’s first year under the NFO.