The quarterly debt index from DebtBusters shows that even before the lockdown South Africans were facing increased financial strain, taking on more debt to supplement incomes that had declined in real terms because […]
“2020 looks set to be an epic fight for survival as numerous socio-economic factors come into play that will further challenge businesses and their ability to achieve greater levels of customer satisfaction in […]
BrandsEye’s 2019 Banking Sentiment Index analysed 1.9 million social media posts about South Africa’s largest banks and included an analysis of 68 500 posts about the new entrants, Bank Zero, Discovery Bank and Tyme. Below are some […]
BrandsEye’s 2019 Banking Sentiment Index analysed 1.9 million social media posts about South Africa’s largest banks and included an analysis of 68 500 posts about the new entrants, Bank Zero, Discovery Bank and Tyme. Below are some […]
Medical schemes are facing tremendous pressure in a low growth market where customer expectations and utilisation are very high and increasing, while loyalty is on the decline as a result of lower price […]
The latest South African Customer Satisfaction Index (SA-csi) for life insurance has just been released and it shows who has the most satisfied customers in the country. According to Consulta that conducted the […]
The latest South African Customer Satisfaction Index (SA-csi) for life insurance has just been released and it shows who has the most satisfied customers in the country. According to Consulta that conducted the […]
The Momentum/Unisa South African Household Index of Q4 2018, found that 6.3% of households’ real net wealth was wiped out over the course of just one year. This is the largest reduction households suffered […]
