
OPFA: Trustees can’t outsource death-benefit decisions to formulas
The determination highlights the need for independent judgment, proper investigation, and clear reasons when allocating benefits among dependants.

The determination highlights the need for independent judgment, proper investigation, and clear reasons when allocating benefits among dependants.

The Tribunal says the Adjudicator shifted the evidentiary goalpost over three determinations and passively accepted uncorroborated allegations.

The Adjudicator orders a fresh investigation after finding that the fund had not adequately verified an alleged cohabiting partner’s claim.

Continuous cohabitation and joint bank accounts are relevant but not decisive when trustees assess whether a claimant was a permanent life partner.

Although the retirement fund misapplied section 37C, the OPFA found the same outcome was equitable after applying the Constitutional Court’s guidance.

A nominee who receives a dependency allocation can still claim a share of any surplus death benefit according to the deceased’s nominations.

PAIA and POPIA should not be misused to hide inadequate investigations into dependants’ claims.