Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.
As the COVID-19 pandemic continues to affect the livelihoods of many South Africans, most short-term insurers have implemented various forms of relief for their customers. This is in line with the recent FSCA […]
A recent Joint Communication sets out the responses by the Prudential Authority (PA) and the Financial Sector Conduct Authority (FSCA) to the COVID-19 pandemic as well as the observed and predicted impacts it […]
The FSCA has withdrawn their General Notice 1 of 2020 on the extension period for compliance with various requirements related to the submission of statutory returns for 2020, and substituted it with General Notice 2 […]
The FSCA has withdrawn their General Notice 1 of 2020 on the extension period for compliance with various requirements related to the submission of statutory returns for 2020, and substituted it with General Notice 2 […]
The FSCA and the Prudential Authority (PA) issued a joint guidance note to provide further clarification regarding Call Centre Directions issued by the Minister of Health and the Minister of Trade, Industry and […]
The FSCA and the Prudential Authority (PA) issued a joint guidance note to provide further clarification regarding Call Centre Directions issued by the Minister of Health and the Minister of Trade, Industry and […]
Trying to figure out how to complete more projects and initiatives? To do this, you actually need to stop a lot of the projects you are already doing and instead focus on a […]
Could COVID-19, in fact, create the tipping point for digital transformation? This is a question that is raised in a recent article that investigates if and how the pandemic is fast tracking insurance […]
In a recent media release Reana Steyn, the Ombud for Banking Services, cautions consumers to remain calm and to follow the stringent lockdown measures in place to protect both themselves and their families, […]
Only in a healthy body lives a healthy mind! Few would disagree with this age-old adage … with Covid-19 restrictions in place however, it has become super easy to neglect this sage advice. […]
Only in a healthy body lives a healthy mind! Few would disagree with this age-old adage … with Covid-19 restrictions in place however, it has become super easy to neglect this sage advice. […]
“Life annuity rates have increased by 10-15% since the beginning of the year, which offsets the reduction in market values most people in or close to retirement have experienced in the recent market […]
“Life annuity rates have increased by 10-15% since the beginning of the year, which offsets the reduction in market values most people in or close to retirement have experienced in the recent market […]
The FSCA has published Communication 22 of 2020 (Insurance) to inform stakeholders that two draft general exemptions have been published for comment. The communication sets out the background and current approach and thinking […]
The FSCA has published Communication 22 of 2020 (Insurance) to inform stakeholders that two draft general exemptions have been published for comment. The communication sets out the background and current approach and thinking […]
FSCA FAIS Notice 21 of 2020 Notice contains exemptions from sections 45(2), 48(1) and 48(2) of the Determination, as applicable, for the period 1 April 2020 to 31 March 2021. The extent of exemptions: ● Category I FSPs […]
FSCA FAIS Notice 21 of 2020 Notice contains exemptions from sections 45(2), 48(1) and 48(2) of the Determination, as applicable, for the period 1 April 2020 to 31 March 2021. The extent of exemptions: ● Category I FSPs […]
