Unnoticed changes to documents crucial to BI dispute between mall owners and insurers

The contract went through 10 iterations between July 2019 and March 2020, with the term ‘infectious and contagious diseases’ variously in or out.

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Material misrepresentation leads to rejected claim

In a recent Short-term insurance case study, the Ombudsman for Short Term Insurance (OSTI) emphasised that short-term insurance contracts are entered into in good faith. “Under common law, a policyholder when requesting cover […]

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Facing the facts around retrenchment

In a recent media release, Carrie Furman, assistant tax manager at Allan Gray quotes author Bill Knaus’s steps in taking action in dealing with change, specifically with the possibility of retrenchment that might […]

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Facing the facts around retrenchment

In a recent media release, Carrie Furman, assistant tax manager at Allan Gray quotes author Bill Knaus’s steps in taking action in dealing with change, specifically with the possibility of retrenchment that might […]

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Robo-advice – Compliance still key

The ability to deliver a consistent level of service across all channels is an increasingly important competitive differentiator for financial services providers. This was one of the outcomes of a recent international study […]

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