Tribunal dismisses N-e-FG executives’ ‘restorative justice offer’

In exchange for their admissions, they sought to substitute their debarments with an undertaking to repay R470m in client losses.

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FSCA versus Viceroy – Round number 0ne

The FSCA publicly announced its enforcement order against Viceroy on 8 September, but it told journalists that it had informed Viceroy of its decision the previous week, which meant the clock had already […]

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2022 is closer than you think

A month or so ago I watched a documentary on Showmax titled ‘Our Towns’, the film version of a book, ‘Our Towns, A 100 000 Mile Journey in the Heart of America’, by […]

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Sasria on its current state of liquidity

Technically insolvent Sasria will “soon” announce premium increases for commercial clients as part of measures to restore the state-owned entity to financial health, Sasria managing director Cedric Masondo told Parliament’s Select Committee on […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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Client engagement skills you can’t ignore

In the current climate, perhaps more than ever before, people are seeking empathy and reassurance. Real connection counts, especially in a time of distancing, disorder and uncertainty. Intermediaries can play a pivotal role […]

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Client engagement skills you can’t ignore

In the current climate, perhaps more than ever before, people are seeking empathy and reassurance. Real connection counts, especially in a time of distancing, disorder and uncertainty. Intermediaries can play a pivotal role […]

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FIA and Santam launch transformation initiative

The Financial Intermediaries Association of Southern Africa (FIA) and Santam have partnered to launch the FIA Transformation Initiative, a campaign focused on accelerating transformation in the South African intermediary space. Santam has been […]

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