OBS reports record high complaints in 2023 as it transitions to NFO
The Ombudsman for Banking Services was kept busy with complaints about current accounts, loans, savings accounts, credit cards, and home loans.
#ReanaSteyn
Regulator pushes for stronger PAIA enforcement amid low compliance by public bodies
The Information Regulator’s upcoming guidance note clarifies that direct marketing via phone calls falls under POPIA’s consent requirements.
Videos
Watch: MBSE launches RE training for FAIS representatives
Watch: FPI Financial Planner of the Year on key issues shaping the financial landscape
Animated video explains the two-pot retirement system
Watch out for these tell-tale signs of a tax-filing season scam
Cybersecurity Joint Standard: commencement date confirmed
Is South Africa on track to getting off the grey list?
Looking back at this year’s FPI Professional’s Convention
Enhance your HR skills by attending our insightful webinars in November
Webinars on how to investigate misconduct and address poor performance
Recordings of our Employment Equity Act webinars are available
Recording of Moonstone Compliance’s Fica webinar is now available
Ombudsman’s report unveils banking blunders and customer missteps
The cases dealt with by the banking ombudsman last year included a home auctioned for far below its value and fraud linked to a stolen phone.
Reana Steyn appointed to lead new National Financial Ombud scheme
The role of the NFO is to aid financial customers to obtain redress for alleged unfair treatment by financial product or service providers.
