
Consumers adjusting insurance covers to cope with rising cost of living
Santam says clients are opting for core covers only, part-insuring assets, increasing excesses, and taking risk-mitigation measures to reduce premiums.
Santam says clients are opting for core covers only, part-insuring assets, increasing excesses, and taking risk-mitigation measures to reduce premiums.
Two-thirds of brokers say they want plain-language breakdowns of extensions and exclusions, according to the 2025 Santam Insurance Barometer.
The information will help the Authority to monitor the extent to which insurers are delivering fair outcomes for consumers.
The financial services group reports a 17% rise in normalised operating profit to R11.6bn, with strong performance from its South African businesses.
The information will help the Authority to monitor the extent to which insurers are delivering fair outcomes for consumers.
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