
OM Bank grows rapidly as investment phase continues
Customer numbers are expected to pass one million this month, while Old Mutual targets a monthly break-even by 2028 as it builds scale.

Customer numbers are expected to pass one million this month, while Old Mutual targets a monthly break-even by 2028 as it builds scale.

Large corporate risk sales boosted the headline figures, while Wealth Management recorded higher living annuity and endowment sales and guaranteed annuity sales declined.

Life APE sales and gross flows rose 21%, while results from operations are expected to increase, but investment returns have put pressure on profitability.

The industry broadly supports centralising tracing and administration but questions whether moving assets to the CPD is necessary, appropriate, or in members’ interests.

Old Mutual says advisers should focus more on the financial impact of surviving illness, as recovery increasingly brings prolonged income and healthcare pressures.

Fewer respondents are using advisers as AI tools gain traction, and many remain unsure where to turn for financial guidance.

The inaugural benchmark outperformed the global standard, while the life insurance results highlighted a similar gap between customer experience and perceived value.

New life sales rose 28% in the quarter to March, while stronger investment inflows and a better new business margin supported a broadly positive update.

Withdrawal activity has spiked again at the start of the new tax year, with data showing repeat claims are becoming entrenched and raising concerns about long-term retirement outcomes.

Results from operations rose 13% to R9.8bn as insurance profitability improved and investments crossed R1 trillion in assets under management.

Roger Jardine, who joined the Old Mutual board in September 2025, is set to take over as chairman after the June AGM.

Old Mutual findings and industry commentary show gambling is reshaping spending, eroding savings, and drawing policy attention, with implications for employers and advisers.

The move accelerates Old Mutual’s retail-direct strategy and strengthens its position in the passive investment market.

Manuel’s reminder that only authorised individuals can provide financial product recommendations comes as the FSCA warns about four unlicensed entities/individuals.

Marriage, divorce, children, or business changes – life doesn’t stand still, and neither should your will. Wills Week is a reminder to act now.

Results from operations rose 16% to R4.94bn in the six months to June, boosted by a 71% surge in Old Mutual Insure’s contribution.

CEO Clarence Nethengwe says arriving after rivals has given Old Mutual the chance to learn what customers really want in digital banking.