What do you do when nobody knows what happens next?
For insurers making decisions about risks and commitments that may play out decades into the future, leadership increasingly means acting wisely without the comfort of certainty.
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When AI becomes the risk, who will insure it?
iTOO is building an AI insurance book cautiously, using performance data, international experience, and reinsurance to price a risk that is still evolving.
It may be claim number 49. It’s their worst day.
A routine interaction for an insurance professional can be a crisis for the person on the other side, making empathy a practical part of the job.
Can AARTO make better drivers – and smarter underwriting?
Old Mutual Insure says demerit points could eventually influence underwriting, but only if they prove to be a reliable predictor of insurance risk.
Could AARTO eventually affect your insurance premium?
SAIA says international precedent exists, but insurers will need years of reliable data before drawing any conclusions.
Funeral insurance Bill moves to Parliament, but questions persist
The proposed reforms could require significant operational changes for insurers, but industry experts believe they address only part of the problem.
Santam names head for new India reinsurance business
The GIFT City operation, together with the Lloyd’s syndicate and Avatar acquisition, is part of the group’s move to broaden its risk base and underwriting capabilities.
Trust is an insurance broker’s ‘moat’ in the digital era
Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.
SASRIA grows profits and capital base as it targets R30bn reserves by 2029
The insurer says reinsurance protection has increased significantly, and it has secured full reinsurance for 2026/27 for the first time in three years.
Sasria reintroduces wrap cover with reduced limit
After a near five-year absence following the 2021 unrest, Sasria relaunches its wrap cover as a R500 million excess layer above the standard coupon.
FSCA to sharpen ESG disclosure rules as scrutiny shifts to conduct
Guidance under development signals stricter application of existing rules to sustainability claims and disclosures.
EV fire risk: low probability, high impact – and rising relevance for insurers
Rare but complex EV fire incidents are forcing insurers to rethink pricing, claims, and underwriting models.
Life insurers top R5 trillion as growth masks rising risk pressures
Strong market performance lifts assets to record highs, but lapses and protection gaps persist beneath the surface.
FSCA tests global ESG rating models as oversight debate sharpens
Discussion paper weighs regulation, codes and hybrid options as data quality and governance risks come into focus.
Rejected claims expose behavioural risk in motor insurance
Motor insurance data shows most rejected claims are still driven by preventable driver behaviour, with direct implications for underwriting, advice and client risk.
Bonitas transition proceeds as administrators outline plans amid legal uncertainty
Sanlam and Momentum outline how they are managing workforce, operations, and risk as the Bonitas transition proceeds despite an unresolved court challenge.
Sanlam links health and wealth in advice model shift
The group plans to combine healthcare and financial data to refine risk assessment and product pricing.
