
CMS: No complaints about brokers’ conduct in 2024/25
The Council for Medical Schemes’ latest annual report shows a decline in registered complaints – continuing a three-year downward trajectory.

The Council for Medical Schemes’ latest annual report shows a decline in registered complaints – continuing a three-year downward trajectory.

A significant ruling by the Appeal Board rendered the processes outlined in the circulars published in 2022 invalid.

With malpractice claims escalating and legal costs climbing, brokers can help healthcare clients protect their reputations and structure cover that matches a complex liability environment.