
Tribunal sets aside OUTsurance debarment over evidentiary gaps
The insurer did not provide supporting documents or call recordings that could resolve the material disputes of fact.

The insurer did not provide supporting documents or call recordings that could resolve the material disputes of fact.

The regulators will issue a discussion paper to clarify governance, disclosure, and consumer-protection expectations.

The Authority’s investigation found that Medbond Insurance advised its clients to invest in non-existent financial products.

Despite a guilty plea at a disciplinary hearing, a rep’s debarment was set aside after the Tribunal found the FSP had not followed the prescribed process.

The FSCA has fined two individuals R2.1 million and debarred them for 20 years after uncovering an unauthorised forex-trading scheme that drew in hundreds of investors.

Failing to follow FAIS-mandated policy-renewal procedures and poor record-keeping constituted a serious regulatory breach that justified dismissal.

The former Sanlam Life representative claimed his brother only assisted him in an administrative or logistical capacity.

The Tribunal finds that the applicant’s contractual and supervision agreements meant she was a ‘representative’, placing her within the FAIS framework and its mandatory debarment provisions.

MBSE combines conduct and regulatory modules with customer-service training – and offers discounts up to 30% for bundled purchases.

The planner said his employee performed administrative tasks and denied that the engagements constituted ‘advice’ under the FAIS Act.

The Tribunal says that even informal communications qualify as regulated advice if they involve financial recommendations.

Moonstone’s enhanced Self-Comply Service gives small FSPs and sole proprietors even stronger compliance support, including dedicated consultants, customised plans, and proactive monitoring.

The Tribunal said allegations of not following sales scripts may breach internal policy but do not in themselves demonstrate dishonesty or a lack of integrity.

Pierre Erasmus said the sanctions were disproportionate, and his dealings with clients were friendships, not formal business relationships.

Two WhatsApp-based syndicates are misrepresenting links to the JSE and the FSCA and unlawfully soliciting funds.

Polygraph testing alone cannot establish dishonest conduct; where the circumstantial evidence is weak or contradictory, debarment is a disproportionate sanction.

With its structured, flexible training, Moonstone Business School of Excellence transforms the daunting RE 5 into an achievable milestone – equipping learners with regulatory fluency.