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Home / Posts tagged “#customeroutcomes”

#customeroutcomes

Videos

What’s on the FIA’s agenda? Interview with FIA CEO Lizelle van der Merwe

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The FSCA and the intermediary: An interview with FIA President Ronald King

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Moonstone is at the FIA Advice Summit 2026- Puts the Future of Financial Advice in Focus

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COFI: What must an advice file prove beyond compliance?

The FSCA’s Lezanne Botha explains why signed forms and completed disclosures are not enough, and what evidence can show that advice was suitable and customers were treated fairly.

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COFI turns regulatory information into a supervisory tool

COFI would require FSPs to have systems capable of producing reliable, regulator-ready information when the FSCA requires it.

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Safeguarding client assets under COFI: familiar rules, new expectations

The Bill re-organises existing asset-protection obligations into a fiduciary framework that places greater emphasis on governance, evidence, and customer protection.

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COFI will connect what financial institutions offer, say, and deliver

The outcomes-based framework links product and service governance with customer expectations and the experience that follows.

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Preparing for COFI: ‘fair outcomes’ will be the new compliance test for FSPs

Even smaller firms will need to demonstrate fair treatment, as the regime makes proportionality a matter of scale, not exemption.

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CPD deadline days away: MBSE highlights immediate-access course options

Professionals still have time to complete any outstanding hours, but they should avoid leaving enrolment to the weekend.

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Running out of time for CPD? MBSE says use the hours you already have

Advisers can reduce last-minute pressure by breaking the remaining hours into shorter, more manageable sessions instead of cramming courses into a final rush.

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Still short on CPD hours? MBSE suggests ready-made combinations

MBSE’s CPD combinations help advisers and FSPs to complete their annual requirements while focusing on ethics, conduct, communication, and regulatory readiness.

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Investment Rates

 

Updated 26 October 2026

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Money Market funds

Updated 26 October 2026

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RAF liable for medical expenses paid by schemes
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