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Tag Archives | Annual


PFA Annual report – Substantial increase in pension fund complaints

“The Office of the Pension Funds Adjudicator (OPFA) has contributed immensely in the country’s priorities of social protection by ensuring consumers of pension fund products and services are empowered and that there are accountability mechanisms”, Mr AM Sithole, FSCA Commissioner, commented in the recently released PFA Annual Report. Tito Mboweni, Minister of Finance, stated:“…from the […]

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CMS Annual Report 2018/19 – Health care expenditure continues to rise

Following on the publication of the findings of the Health Inquiry released by the Competition Commission earlier this month, the Council for Medical Schemes (CMS), regulator of the medical schemes industry, also released its Annual Report for 2018/19 on 11 October. The report provides a comprehensive review of the status of the private medical schemes industry […]

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Prudential Authority Annual report – Looking beyond the many acronyms and numbers

The South African Reserve Bank’s Prudential Authority (PA) has just published its first annual report for the 2018/19 financial year, covering the state of the country’s banking and insurance sectors. Besides focussing on the annual numbers, what are the other key take outs for the financial services industry? What triggers the reader to focus on […]

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Long Term Ombud Annual Report – Cases resolved in favour of complainants increased

“We received 11 768 written requests for assistance, including 5 978 chargeable complaints. In total, 3 367 cases were finalised, of which 31.5% were resolved wholly or partially in favour of complainants”, Judge Ron McLaren, Ombudsman for Long Term Insurance shares in the just-released 2018 Annual Report. He highlighted the following:  91% of complaints were […]

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