Outsourcing Outlook in 2016
The recently published status update on phase 1 of the RDR proposals provided insight into the Regulator’s thinking after receiving feedback from the industry on two proposals contained in the original RDR discussion […]
FAIS Ombud finds broker negligent for failing to update client’s contact details
The material change from a co-policyholder to a sole policyholder should have alerted the FSP of the need to review the policy.
Is there more to medical aid choices than just premium increases?
Another year, another premium increase to your medical aid plan for 2016! As households try to realign expenses to accommodate the above-inflation medical aid premium increases for 2016, many people are asking whether […]
New Appeal Board Guidelines
The “Guidelines on Proceedings of the Appeal Board” was replaced with a new document titled, “Practice Directions and Guidelines issued by the Chairperson of the Appeal Board”. Some of the important aspects, appearing […]
Too few good men and women
After attending the recent FSB Insurance Regulatory Seminar, a friend remarked about the many attendees sporting various tints of grey in their hair or, as someone put it, “wisdom highlights”. Undoubtedly the highlight […]
First CIS Hedge Fund Approved
The FSB approved the first collective investment schemes in hedge funds after announcing its concern a few months ago that it had not received any applications from such schemes. The new schemes, one […]
Court in the Act
Older readers may well remember this as the title of a great song by English folk rock band, Lindisfarne, on their Dingly Dell album. One line in the song reads: So the next […]
Cricket News: ICC Test team of the year, The Pink Ball, Chairns not guilty and home ground advantage…
On the international scene quite a few highlights this week – the first being No Protea players were selected for the ICC test cricket team of the year… a selection panel led by […]
Material Terms and Speculative Complaints
There appears to be different views between certain Ombuds on the obligations of various parties in disclosing material terms which are required to assist a client in making an informed decision. It also […]
Treating Advisers Fairly
The introduction of the FAIS Act and supporting regulations contributed to making the provision of financial advice a more daunting and costly service than ever before. Prior to 30 September 2004, we saw […]
Investment in Hedge Funds by Pension Funds
The Registrar published a draft notice setting out conditions for investments in hedge funds by Pension Funds. Despite the declaration of a hedge fund as a collective investment scheme, any investment by a […]
The Customer Revolution
In 2010, PwC began a scenario analysis around the trends reshaping insurance and what the industry would look like by 2020. The scenario planning was based on interviews with more than a thousand […]
Cometh the Hour cometh the man
Test Cricket is the Loser The farce that is called test cricket in India, as we are currently experiencing it, will yet be the death knell of the game purists love. All countries […]
FAIS Ombud Settlements
Whilst Ombud determinations receive fairly wide coverage, the same does not apply to cases where a settlement is reached between the complainant and the respondent. We extracted the cases discussed in the FAIS […]
Digital Disruption the new Game Changer
The latest PWC study titled Insurance 2020 & beyond: Necessity is the mother of reinvention, provides important insights into how technology will empower and shape the financial services industry in future. The information […]
UK exam and bulk registrations
New UK exam date Our next UK exam is scheduled for 17 March 2016. For more information contact Marietjie at faisexam@moonstoneinfo.co.za. REs in Mauritius We received several enquiries from candidates resident in Mauritius regarding the […]
PAIA Manual Deadline Looming
The Promotion of Access to Information Act 2000 requires all public and private bodies to compile manuals that must contain information which is to be made available in certain circumstances. A copy of […]
Compliance Officer Obligation
I was reading through an earlier Ombud determination when I came across the following: Third respondent goes on to state that the Second respondent met with the clients personally to re-allocate the clients’ […]
