T20 Tension Building
Cricinfo writes: How did it come to this? After 39.3 overs of a pulsating contest in Bangalore, Bangladesh seemed to have a first ever T20 victory against India in their grasp. Two runs […]
Brokers look to digital tools to reclaim time for client engagement
Two-thirds of brokers say they want plain-language breakdowns of extensions and exclusions, according to the 2025 Santam Insurance Barometer.
National Credit Act (NCA) Course
Moonstone Business School of Excellence offers the National Credit Act (NCA) Course for: Intermediaries in the Motor industry who are Finance and Insurance brokers (F&I). Industry providers of personal loans, HP agreements, credit […]
Updated FSB views on Phase 1 Proposals
The following updates were provided at the recent FSB FAIS Conference. Fourteen RDR proposals were proposed to be implemented before implementation of the Financial Sector Regulation Act (FSRA), which was tabled in Parliament […]
Awareness of pending changes encouraging
This article appears in the March 2016 edition of MoneyMarketing. MoneyMarketing asked Billy Seyffert, Chief Operating Officer at Moonstone Compliance, about the current investment management and intermediary space in the light of the […]
Revised F & P requirements for Key Individuals
The RDR Phase 1 status update provided clarity on the FSB’s thinking on the future role and functions of a Key Individual. Under the discussion of Proposal Y: Advisers may not act as representatives […]
Living or Guaranteed Annuity?
Patrick Cairns of Moneyweb recently published an article on this question which is particularly relevant in the current climate of expected interest rate increases. Q: I retired last year and invested my capital […]
Causal event charges investigated
An article in Personal Finance titled, Whistle-blower helping FSB with research into penalties announces the contracting of an expert by the FSB to assist in monitoring adherence to prescriptions contained in Directive 153 which […]
Professional Indemnity Update
At a recent Moonstone Compliance Conference, one of our compliance officers, Bronwen Allan, did a presentation titled “PI Cover and the rise of claims”. Her view is that a compliance officer who better […]
Restraint of trade conditions and debarments
DM writes as follows: I read through your interesting article concerning restraint of trade conditions. This is a subject I believe should be addressed in much more detail. I am in a situation […]
World 20Twenty comes alive
Even one who is as sceptical as I am about the fairness of this format of cricket cannot help getting excited about what has happened so far. In the opening game, the hosts […]
Observations from the Du Toit determination
Complaints after practice is sold What happens when a practice is sold, and a complaint arises from a time before the transaction? From the recent Du Toit determination by the FAIS Ombud, it […]
Failure to follow up proves costly
The latest FAIS Ombud determination provides clarity on a few perspectives of great importance to FSPs and is discussed separately in this newsletter. The parties are Jacques Du Toit, the complainant, Barrington Insurance […]
Appeal Board finds against ex-Compliance Practitioner
A respondent’s appeal against a FAIS Ombud determination was recently dismissed by the Appeal Board. The Appeal Board decision states that, in the original determination, the Ombud found that the appellant, “… in […]
Direct Insurer found wanting by Ombud
Masimdumise Gabriel Bhengu (the complainant) referred a declined claim by Outsurance Insurance Company Limited (the respondent) to the FAIS Ombud. The complaint stems from the complainant’s view that Outsurance failed to ensure that […]
T20 World Cup awaits and Super 18 thoughts
And off they go Somehow, losing the T20 series against Australia was not such a gut-wrenching experience as defeat against our favourite foe normally is. In a way, it was more like trials […]
Healthcare Commission under the Spotlight
According to an article in Netwerk24, the panel who is currently conducting research on private healthcare posed a number of questions regarding the impact of commission on rising costs, including how commission works, […]
Surveys show bleak picture
It should come as no surprise that executives of South African companies are less optimistic today, compared to a year ago. A recent survey by Mercantec reveals the CEOs in the financial services […]
