Tribunal publishes guidelines for reconsideration appeals
There can be little doubt that the Financial Sector Tribunal has made a huge difference in the industry as far as bringing legal certainty in an environment where the small guys and girls […]
MediCheck claims win as Discovery Health writes off up to R170m in ATB recoveries
Discovery Health has abandoned recovery action against more than 16 500 members, agreeing to absorb up to R170 million in overpaid ATB claims after sustained pressure from MediCheck,
Tribunal publishes guidelines for reconsideration appeals
There can be little doubt that the Financial Sector Tribunal has made a huge difference in the industry as far as bringing legal certainty in an environment where the small guys and girls […]
Debarment proceedings time bar clarified
An interesting recent finding by the Financial Sector Tribunal sheds some light on how sec 14(5) of the Financial Sector Regulation Act 9 of 2017 should be interpreted. The applicant applied for the […]
Two wrongs doth not a right make
Regular readers will know that I have expressed my frustrations in the past with people who approached the Financial Sector Tribunal for leniency despite being blatantly dishonest. A recent decision by the Tribunal […]
Can a Covid-related death be claimed under accidental death benefits?
The 2020 LT Ombud annual report notes an increase in complaints regarding accidental death policies. “These policies are generally sold by means of direct marketing, without advice*. Consumers buying life policies assume that […]
Dishonesty and debarment
A recent Financial Sector Tribunal decision raised two very interesting perspectives on when dishonesty should not be used as grounds for debarment. Case number one The debarment was based on a finding that […]
Interesting trends from the Long-term Ombud annual report
The report highlighted several interesting trends in the difficult year under review. COVID-19-related complaints Credit life complaints Given the impact of COVID-19 and the lockdown on employment and the economy, it is not […]
CIS industry sees record annual inflow over past 12 months
Despite net inflows in the first quarter of this year tapering off from last year’s high levels, the total annual net inflows of R203.83 billion are the highest ever achieved by the local […]
The real future of financial advice
Steven Manning, a friend in Australia (an expat who was a legal adviser while here) recently shared a his views on the situation down under in a series of posts, the last of […]
How do you prove remote jamming?
The annual report from the Ombud for Short-term Insurance (OSTI) always contains very educational case studies. This one sets how the circumstances behind a claim, which was refuted on the grounds that there […]
Invalid driver licence leads to substantial loss
In a country beset by criminal activity, one has to be so alert when verifying documentation. We read regularly about people being convicted for fraud with driving licences, but do employers pay enough […]
Interesting Short term claims trends in 2020
The 2020 annual report from the Office of the Short-term Ombud (OSTI) shows some very interesting trends which developed during the year under review. Reasonable Precautions claims Refuted claims under the “reasonable precautions” […]
Get started on POPIA by registering
It was quite interesting to see a South African regulator take on an international giant like Whatsapp, setting out its terms for implementation of what appeared to be a very highhanded approach to […]
Get started on POPIA by registering
It was quite interesting to see a South African regulator take on an international giant like Whatsapp, setting out its terms for implementation of what appeared to be a very highhanded approach to […]
When death do us part
One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]
When death do us part
One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]
Failure to submit report leads to R100 000 penalty
The Financial Sector Conduct Authority (FSCA) imposed an administrative penalty of R100 000 on a division of a leading bank for failing to meet a licence condition. The company was granted a licence […]
