MediCheck claims win as Discovery Health writes off up to R170m in ATB recoveries

Discovery Health has abandoned recovery action against more than 16 500 members, agreeing to absorb up to R170 million in overpaid ATB claims after sustained pressure from MediCheck,

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2022 is closer than you think

A month or so ago I watched a documentary on Showmax titled ‘Our Towns’, the film version of a book, ‘Our Towns, A 100 000 Mile Journey in the Heart of America’, by […]

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Sasria on its current state of liquidity

Technically insolvent Sasria will “soon” announce premium increases for commercial clients as part of measures to restore the state-owned entity to financial health, Sasria managing director Cedric Masondo told Parliament’s Select Committee on […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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Client engagement skills you can’t ignore

In the current climate, perhaps more than ever before, people are seeking empathy and reassurance. Real connection counts, especially in a time of distancing, disorder and uncertainty. Intermediaries can play a pivotal role […]

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Client engagement skills you can’t ignore

In the current climate, perhaps more than ever before, people are seeking empathy and reassurance. Real connection counts, especially in a time of distancing, disorder and uncertainty. Intermediaries can play a pivotal role […]

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FIA and Santam launch transformation initiative

The Financial Intermediaries Association of Southern Africa (FIA) and Santam have partnered to launch the FIA Transformation Initiative, a campaign focused on accelerating transformation in the South African intermediary space. Santam has been […]

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FIA and Santam launch transformation initiative

The Financial Intermediaries Association of Southern Africa (FIA) and Santam have partnered to launch the FIA Transformation Initiative, a campaign focused on accelerating transformation in the South African intermediary space. Santam has been […]

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If it ain’t broke, don’t fix it

Bert Lance, the Director of the Office of Management and Budget in Jimmy Carter’s 1977 administration, is attributed with coining this phrase. Bad grammar apart, he believed he could save Uncle Sam billions […]

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