Life insurers pay out R39.5bn, with 95.6% of death claims honoured

Policies subject to underwriting had the highest payout rates in 2024, reflecting lower fraud and non-disclosure and the value of comprehensive risk assessment.

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Health tools and services

South Africa appears to be well on track with its development of health-related apps which help clients avoid the costly, and often dangerous visits to their GPs and hospitals. Elsewhere in the world, […]

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Debarment proceedings time bar clarified

An interesting recent finding by the Financial Sector Tribunal sheds some light on how sec 14(5) of the Financial Sector Regulation Act 9 of 2017 should be interpreted. The applicant applied for the […]

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Two wrongs doth not a right make

Regular readers will know that I have expressed my frustrations in the past with people who approached the Financial Sector Tribunal for leniency despite being blatantly dishonest. A recent decision by the Tribunal […]

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Dishonesty and debarment

A recent Financial Sector Tribunal decision raised two very interesting perspectives on when dishonesty should not be used as grounds for debarment. Case number one The debarment was based on a finding that […]

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The real future of financial advice

Steven Manning, a friend in Australia (an expat who was a legal adviser while here) recently shared a his views on the situation down under in a series of posts, the last of […]

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How do you prove remote jamming?

The annual report from the Ombud for Short-term Insurance (OSTI) always contains very educational case studies. This one sets how the circumstances behind a claim, which was refuted on the grounds that there […]

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Interesting Short term claims trends in 2020

The 2020 annual report from the Office of the Short-term Ombud (OSTI) shows some very interesting trends which developed during the year under review. Reasonable Precautions claims Refuted claims under the “reasonable precautions” […]

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