Financial institutions are advised to pause their internal Conduct of Business Return initiatives pending further communication from the FSCA.
A survey shows that only 8% of consumers lodged complaints with financial institutions between 2021 and 2023. Does this figure reflect genuine satisfaction or signal barriers in the complaint process?
Celebrating a quarter-century of innovation, Moonstone Information Refinery has transformed from a niche newsletter into a multifaceted provider of business solutions.
Sales of recurring-premium savings policies continued to improve, while lapses of risk policies declined.
The Board of Healthcare Funders says it will appeal after the High Court dismissed its application on procedural and substantive grounds.
An FSP failed to ensure that a client was made aware of the implications of modifying his policy, resulting in an insurance claim denial.
The South African Revenue Service outperformed its revised estimates for 2024/25, buoyed by strong personal income tax, VAT, and company income tax collections.
Insurers are allowed to offer primary healthcare policies for an additional two years pending the finalisation of a framework for low-cost benefit options.
The SA Medical Association is particularly concerned about the Act’s impact on overburdened healthcare professionals, as well as patients’ ability to access treatment.
The Competition Tribunal has dismissed key objections from major pathology laboratories, moving the medical schemes closer to having their damages claim heard in the High Court.
The Financial Intelligence Centre has refined its draft PCC, addressing industry feedback on payment system operators, open- and closed-loop cards, and third-party payment services.
Directive 3A and PCC 50A set clear guidelines for accountable institutions on reporting international funds transfers and handling reporting failures.
The FSCA has raised the maximum daily penalty for late submissions under insurance legislation by 4.39%.
The revamped website will centralise all regulatory tools and services into one easy-to-navigate platform, making it simpler for FSPs to locate compliance information, verify credentials, and track enforcement actions.
Ahead of South Africa’s election, foreign asset managers increased their exposure as the 10-year bond yield gap reached 8%. Recent fluctuations, driven by speculative futures and options trading underscore the complex forces at play behind the rand’s performance.
The OREO Index, developed by leading anti-corruption experts, assesses the robustness of real estate data and anti-money laundering laws.
A complaint over a claim for stolen jewellery prompts the FAIS Ombud to emphasise the importance of maintaining a proper record of advice.
The prescribed interest rate isn’t just a technicality – it determines how much extra you’ll pay (or receive) in a legal dispute, and once it applies to a debt, it stays locked in, even if rates drop later.
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