{"text_format":"1","workbook":"xlsx","n_sheets":106,"sheets":["Introduction","Instructions","Company Information","Life Insurer Product Info","NL Insurer Product Info","Micro Product Information","Bank Product Information","Co-Opt Product Information","Asset Manager Product Info","Terminology","Declaration","CIS&HF Format Annex A","All - BC (Retail)","All - BC (Buss)","Cat 1&4 - BC Additional","NL Insurer-BC Add Per","NL Insurer-BC Add Comm","Life Insurer-BC Add Ind","Life Insurer-BC Add Group","Life Micro - BC Additional","NL Micro - BC Additional","Co-ops - BC Add Retail","Banks - BC Add Retail","Banks - BC Add Business","Funds - BC Additional","13B Admin- BC Additional","Asset Managers - BC Additional","CIS & HF BC Additional","All-Movement of money (Retail)","All-Movement of money (Bus)","All - Conflict of Interest","All - Complaints (Retail)","All - Complaints (Business)","All - Additional Benefits","All - Governance","CIS&HF Portfolio Annex A","NL Insurer-Com_Guarantee","NL Insurer-Per_Guarantee","NL Insurer-Per_Miscellaneous","NL Insurer-Ben Lev Comm","NL Insurer-Ben Lev Pers","NL Insurer-Com_Miscellaneous","NL Insurer-Per_Travel","NL Insurer-Com_Travel","NL Insurer-Per_Acc_Health","NL Insurer-Com_Acc_Health","NL Insurer-Pers_Consumer_Credit","NL Insurer-Com_Consumer_Credit","NL Insurer-Personal_Liability","NL Insurer-Com_Liability","NL Insurer-Personal_Legal","NL Insurer-Com_Legal","NL Insurer-Personal_Transp","NL Insurer-Com_Transp","NL Insurer-Personal_Motor","NL Insurer-Com_Motor","NL Insurer-Personal_Property","NL Insurer-Com_Property","NL Insurer-Personal_Agr","NL Insurer-Com_Agr","NL Insurer-Personal_Marine","NL Insurer-Com_Marine","NL Insurer-Pers_Personal_ML","NL Insurer-Com_Personal_ML","NL Insurer-Personal_Aviation","NL Insurer-Com_Aviation","NL Insurer-Com_Rail","NL Insurer-Com_Engineering","NL Insurer-Com_Trade","Life insurer-Comb Fund","Life insurer-Combined_Universal","Life insurer-Combined_FMP","Life Insurer-Risk Ben WR_G","Life Insurer-Credit_IM","Life Insurer-Credit_IO","Life Insurer-Credit_GB_O","Life Insurer-Credit_GB_M","Life Insurer-Risk Ben Ind","Life Insurer-Risk Ben Group","Life Insurer-Funeral Group","Life Insurer-Risk Funeral","Life Insurer-Fund Risk Group","Life insurer - Ind_C","Life insurer - Ind_W","Life insurer - Ind_MR","Life insurer - Ind_G","Life insurer - Individual Inves","Life insurer - Income Drawd_G","Life insurer - Income Drawd_MR","Life insurer - Income Drawd_W","Life insurer - Income Drawd_C","Life insurer - Income Drawdown","Life Insurer-Life Annuities_C","Life Insurer-Life Annuities_W","Life Insurer-Life Annuities_MR","Life Insurer-Life Annuities_G","Life Insurer-Life Annuities","Life insurer- Fund Invest_C","Life insurer- Fund Invest_W","Life insurer- Fund Invest_MR","Life insurer- Fund Invest_G","Life insurer- Fund Investment","Life questionnaire","Non-Life questionnaire","ImportRefs","Metadata"],"not_rendered":{"charts":0,"images":8,"macros":1,"external_links":6,"defined_names":814,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

{"sheet":"Introduction","index":0,"n_rows":34,"n_cols":11,"rows_kept":34,"cut":false,"hidden":false,"merged":[[5,1,5,7],[5,11,5,12],[6,0,6,5],[6,11,6,14],[28,3,28,6],[4,1,4,7],[4,11,4,12],[0,0,0,16383],[2,1,2,7],[2,11,2,12],[3,1,3,7],[3,11,3,12]]}
[]
["Omni-CBR 2022 v1"]
["Entity Name:",null,null,null,null,null,null,null,"",null,"Category of  FSP (If applicable):"]
["Trading name:",null,null,null,null,null,null,null,null,null,"Compliance officer (Y/N): "]
["Group name: ",null,null,null,null,null,null,null,null,null,"Type of entity:"]
["FSCA number:",null,null,null,null,null,null,null,null,null,"Year End:"]
[{"$f":"IF(CompanyName=\"\",\"\",CONCATENATE(CompanyName & \" - CONDUCT OF BUSINESS RETURN\"))","v":""}]
[]
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[]
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[]
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[]
[]
[]
[null,null,null,"Legend"]
[null,null,null,"[dark beige]","= information to be selected"]
[null,null,null,"[light beige]","= information to be typed in"]
[null,null,null,"[light blue]","= information automatically calculated on this sheet"]
[null,null,null,"[dark blue]","= information imported from another sheet"]
[null,null,null,"[white]","= no input required"]

{"sheet":"Instructions","index":1,"n_rows":22,"n_cols":2,"rows_kept":22,"cut":false,"hidden":false,"merged":[]}
[null,"Instructions"]
[]
[]
[1,"This return ('Omni-CBR 2022_V1') imports data from the previous version if it is submitted as a web-base version on the portal and will customise and populate the return accordingly. The function will run once the 'Import Data' function is selected on the Company Information sheet. If the entity has no information to import, then continue as if this is a new submission. If the return is submitted via XML, please use the additional guideline for submission;"]
[2,"The Company Information Sheet needs to be completed first as it is designed to generate the relevant sheets and columns pertaining to an entity's particular business as selected by the completing entiity. Short instructions on how to customise the return appear at the top of the Company Information Sheet;"]
[3,"The returns will need to be completed by all participants in the financial industry in South Africa as noted on the Notice of publication. Third party cell captive insurers need to complete a separate return for each third party cell."]
[3,"Each CIS manager and Hedge Fund will need to complete Annexure A for each portfolio under management."]
[4,"A policy for insurance purposes include each participating employer under an umbrella fund."]
[5,"For the sake of consistency and completeness of statistical information compiled from the return, it is essential that each and every required field in the return be completed. None of the fields may be deleted and no additional fields may be inserted. Where the entity does not have the requested data or an accurate breakdown of the required data, the entity may use a best estimate basis to complete the field until such time as its management information systems have been developed or improved to collect the relevant data. The reasons for incomplete or incorrect data needs to be provided in the project plan."]
[6,"If any of the fields are not applicable to the entity, a zero must be inserted in the field."]
[7,"Only light beige colour fields require completion by the entity, all other fields are automated. No structural changes may be made to the return as each worksheet is protected."]
[8,"If the return is not in its original format when submitted, it will be rejected. The original format is necessary in order for the FSCA to accurately populate the data and meaningfully analyse the information received. "]
[9,"The allocated \"Comments\" field at the bottom of each sheet can be used for any additional information that the completing entity wants the FSCA to take note of;"]
[10," If a field / column marked \"Other\" is used in a sheet, the details pertaining to the data completed in the \"Other\" field / column have to be stated in the \"Comments\" section of the particular sheet;"]
[11,"Terminology used in the return, which might need further clarification to enable the entity to complete the return correctly, is provided on the \"Terminology\" sheet. All other definitions in the various legislations applicable to an entity, will remain applicable;"]
[12,"If both Annual Revenue and Fund value is applicable to an entity, the entity must provide the Fund value."]
[13,"The total column in each sheet will automatically be calculated based on the information provided by the entity under each question and benefit/cover type;"]
[14,"All data must be rounded off to the nearest thousand Rand (meaning that the amount should be divided by 1000);"]
[15,"The return must be submitted in line with the dates and reporting periods provided in the accompanying document titled, FSCA Communication X of 20XX. An extension of time for the completion of the return may be applied for under Section X of the XXX Act, 2017."]
[16,"Please remove all links to external sources that you may have added during the completion of the return before submitting the return. For your convenience, a \"Save no links version\" button has been added to the Company Information sheet which will save a copy of the return that contains no links;"]
[17,"The return is prescribed in terms of section XX of the XXX Act, 2017. Entities must submit the return in the medium and form and containing the required information within the period prescribed by the Authority. If the return is incomplete or incorrect the return may be rejected, or additional information may be requested."]
[18,"Entities need to submit the return via XML or by importing the data on the secure upload facility on the FSCA's website. The signed declaration in PDF format must be submitted together with the return either via XML or by using the web-base submission on the secure upload facility on the FSCA's website. The return should be uploaded to the portal named, 'Conduct of Business- Data Upload Facility'."]

{"sheet":"Company Information","index":2,"n_rows":1452,"n_cols":16,"rows_kept":1452,"cut":false,"hidden":false,"merged":[[2,3,4,6],[741,14,751,14],[753,14,754,14],[756,14,757,14],[760,14,762,14],[509,14,513,14],[6,3,6,4],[763,14,768,14],[769,14,773,14],[774,14,776,14],[777,14,778,14],[779,14,789,14],[791,14,792,14],[796,14,798,14],[799,14,804,14],[805,14,809,14],[810,14,812,14],[813,14,823,14],[825,14,826,14],[828,14,829,14],[832,14,834,14],[835,14,840,14],[841,14,845,14],[846,14,848,14],[849,14,850,14],[851,14,861,14],[863,14,864,14],[926,14,936,14],[868,14,870,14],[871,14,876,14],[877,14,881,14],[882,14,884,14],[885,14,895,14],[897,14,898,14],[899,14,900,14],[901,14,902,14],[903,14,904,14],[905,14,906,14],[907,14,909,14],[910,14,915,14],[916,14,920,14],[921,14,923,14],[924,14,925,14],[938,14,939,14],[941,14,942,14],[945,14,947,14],[948,14,953,14],[954,14,958,14],[959,14,961,14],[962,14,963,14],[964,14,974,14],[976,14,977,14],[981,14,983,14],[1055,14,1056,14],[1057,14,1058,14],[984,14,989,14],[990,14,994,14],[995,14,997,14],[998,14,1008,14],[1010,14,1011,14],[1012,14,1013,14],[1014,14,1015,14],[1078,14,1079,14],[1016,14,1017,14],[1018,14,1019,14],[1020,14,1022,14],[1023,14,1028,14],[1029,14,1033,14],[1034,14,1036,14],[1037,14,1038,14],[1059,14,1060,14],[1061,14,1063,14],[1064,14,1069,14],[1070,14,1074,14],[1075,14,1077,14],[1039,14,1049,14],[1051,14,1052,14],[1053,14,1054,14]]}
[null,null,null,"Entity Information and Spreadsheet Customisation"]
[]
[null,null,null,"The purpose of this sheet is to gather some useful information about your entity and the types of business it does. Your responses to this worksheet will be used to customise the rest of the return, so please make sure you answer accurately.  Once completed, click on the \"Customise\" button near the top of the sheet, and all irrelevant rows and tabs will be hidden from your return. To clear any preselections and any customisation that have been done, please select 'Reset'."]
[]
[]
[]
[null,null,null,"Business information"]
[]
[null,null,null,"Name of Shareholders:"]
[null,null,null,"Name of Directors:"]
[null,null,null,"Address:"]
[null,null,null,"Name of Foreign Jurisdictions:"]
[null,null,null,"Name of Foreign Regulators"]
[null,null,null,"Location of National Branches:"]
[null,null,null,"External Auditors"]
[null,null,null,"Nominated Persons / Contact Persons:"]
[null,null,null,"Types of customers:"]
[null,null,null,"Number of Portfolios:"]
[]
[null,null,null,"Select a \"Sector\" that this return relates to, from the dropdown box below, applicable to you:"]
[null,null,null,"Sector information",null,null,null," "]
[]
[null,null,null,"Select relevant \"Activity / Activities\" that this return relates to, from the options below, applicable to you:",null," "]
[]
[null,null,null,"Activity Information"]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Motordealer","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Retailer","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Credit Provider","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Funeral Provider","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Brokerage","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Treasury Outsourcing Company","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Non-Life Underwriting Manager","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Life Non-mandated intermediary","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Life Underwriting Manager","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Distributing Financial Products","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Financial Advice","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Benefit Administrations","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Payment Service","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Financial Markets Activities","N"]
[null,null,null,"CATEGORY 1  FSP","Other","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Providing a financial product or Instrument","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Distributing Financial Products","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Financial Advice","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Managing and Administering Investments","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Benefit Administrations","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Payment Service","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Financial Markets Activities","N"]
[null,null,null,"CATEGORY 4 FSP",null,"Services related to Buying or selling of foreign exchange","N"]
[]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Providing a financial product or Instrument","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Distributing Financial Products","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Financial Advice","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Managing and Administering Investments","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Benefit Administrations","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Payment Service","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Financial Markets Activities","N"]
[null,null,null,"NON-LIFE INSURER","Personal Lines","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Providing a financial product or Instrument","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Distributing Financial Products","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Financial Advice","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Managing and Administering Investments","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Benefit Administrations","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Payment Service","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Financial Markets Activities","N"]
[null,null,null,"NON-LIFE INSURER","Commercial Lines","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Providing a financial product or Instrument","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Distributing Financial Products","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Financial Advice","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Managing and Administering Investments","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Benefit Administrations","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Payment Service","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Financial Markets Activities","N"]
[null,null,null,"LIFE INSURER","Individual Policies","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"LIFE INSURER","Group Policies","Providing a financial product or Instrument","N"]
[null,null,null,"LIFE INSURER","Group Policies","Distributing Financial Products","N"]
[null,null,null,"LIFE INSURER","Group Policies","Financial Advice","N"]
[null,null,null,"LIFE INSURER","Group Policies","Managing and Administering Investments","N"]
[null,null,null,"LIFE INSURER","Group Policies","Benefit Administrations","N"]
[null,null,null,"LIFE INSURER","Group Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"LIFE INSURER","Group Policies","Payment Service","N"]
[null,null,null,"LIFE INSURER","Group Policies","Financial Markets Activities","N"]
[null,null,null,"LIFE INSURER","Group Policies","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Providing a financial product or Instrument","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Distributing Financial Products","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Financial Advice","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Managing and Administering Investments","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Benefit Administrations","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Payment Service","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Financial Markets Activities","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Individual Policies","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Providing a financial product or Instrument","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Distributing Financial Products","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Financial Advice","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Managing and Administering Investments","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Benefit Administrations","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Payment Service","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Financial Markets Activities","N"]
[null,null,null,"NON-LIFE MICRO-INSURER","Group Policies","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Providing a financial product or Instrument","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Distributing Financial Products","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Financial Advice","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Managing and Administering Investments","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Benefit Administrations","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Payment Service","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Financial Markets Activities","N"]
[null,null,null,"LIFE MICRO-INSURER","Individual Policies","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Providing a financial product or Instrument","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Distributing Financial Products","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Financial Advice","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Managing and Administering Investments","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Benefit Administrations","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Payment Service","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Financial Markets Activities","N"]
[null,null,null,"LIFE MICRO-INSURER","Group Policies","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Providing a financial product or Instrument","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Distributing Financial Products","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Financial Advice","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Managing and Administering Investments","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Benefit Administrations","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Payment Service","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Financial Markets Activities","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Retail","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Providing a financial product or Instrument","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Distributing Financial Products","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Financial Advice","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Managing and Administering Investments","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Benefit Administrations","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Payment Service","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Financial Markets Activities","N"]
[null,null,null,"13B PENSION FUND ADMINISTRATOR","Non-Retail","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"PENSION FUND","Underwritten","Providing a financial product or Instrument","N"]
[null,null,null,"PENSION FUND","Underwritten","Distributing Financial Products","N"]
[null,null,null,"PENSION FUND","Underwritten","Financial Advice","N"]
[null,null,null,"PENSION FUND","Underwritten","Managing and Administering Investments","N"]
[null,null,null,"PENSION FUND","Underwritten","Benefit Administrations","N"]
[null,null,null,"PENSION FUND","Underwritten","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"PENSION FUND","Underwritten","Payment Service","N"]
[null,null,null,"PENSION FUND","Underwritten","Financial Markets Activities","N"]
[null,null,null,"PENSION FUND","Underwritten","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"PENSION FUND","Private","Providing a financial product or Instrument","N"]
[null,null,null,"PENSION FUND","Private","Distributing Financial Products","N"]
[null,null,null,"PENSION FUND","Private","Financial Advice","N"]
[null,null,null,"PENSION FUND","Private","Managing and Administering Investments","N"]
[null,null,null,"PENSION FUND","Private","Benefit Administrations","N"]
[null,null,null,"PENSION FUND","Private","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"PENSION FUND","Private","Payment Service","N"]
[null,null,null,"PENSION FUND","Private","Financial Markets Activities","N"]
[null,null,null,"PENSION FUND","Private","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"PENSION FUND","Own Administered","Providing a financial product or Instrument","N"]
[null,null,null,"PENSION FUND","Own Administered","Distributing Financial Products","N"]
[null,null,null,"PENSION FUND","Own Administered","Financial Advice","N"]
[null,null,null,"PENSION FUND","Own Administered","Managing and Administering Investments","N"]
[null,null,null,"PENSION FUND","Own Administered","Benefit Administrations","N"]
[null,null,null,"PENSION FUND","Own Administered","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"PENSION FUND","Own Administered","Payment Service","N"]
[null,null,null,"PENSION FUND","Own Administered","Financial Markets Activities","N"]
[null,null,null,"PENSION FUND","Own Administered","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"Collective Investment Schemes","Securities","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Securities","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Securities","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Securities","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Securities","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Securities","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Securities","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Securities","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Securities","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Participatory interest in Bonds","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Collective Investment Schemes","Property","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Property","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Property","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Property","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Property","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Property","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Property","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Property","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Property","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Retail Hedge Funds","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Qualified Hedge Funds","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Collective Investment Schemes","Other","Providing a financial product or Instrument","N"]
[null,null,null,"Collective Investment Schemes","Other","Distributing Financial Products","N"]
[null,null,null,"Collective Investment Schemes","Other","Financial Advice","N"]
[null,null,null,"Collective Investment Schemes","Other","Managing and Administering Investments","N"]
[null,null,null,"Collective Investment Schemes","Other","Benefit Administrations","N"]
[null,null,null,"Collective Investment Schemes","Other","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Collective Investment Schemes","Other","Payment Service","N"]
[null,null,null,"Collective Investment Schemes","Other","Financial Markets Activities","N"]
[null,null,null,"Collective Investment Schemes","Other","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"Asset Manager","Discretionary FSP","Providing a financial product or Instrument","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Distributing Financial Products","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Financial Advice","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Managing and Administering Investments","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Benefit Administrations","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Payment Service","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Financial Markets Activities","N"]
[null,null,null,"Asset Manager","Discretionary FSP","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Asset Manager","Hedge Fund","Providing a financial product or Instrument","N"]
[null,null,null,"Asset Manager","Hedge Fund","Distributing Financial Products","N"]
[null,null,null,"Asset Manager","Hedge Fund","Financial Advice","N"]
[null,null,null,"Asset Manager","Hedge Fund","Managing and Administering Investments","N"]
[null,null,null,"Asset Manager","Hedge Fund","Benefit Administrations","N"]
[null,null,null,"Asset Manager","Hedge Fund","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Asset Manager","Hedge Fund","Payment Service","N"]
[null,null,null,"Asset Manager","Hedge Fund","Financial Markets Activities","N"]
[null,null,null,"Asset Manager","Hedge Fund","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Asset Manager","Administrator","Providing a financial product or Instrument","N"]
[null,null,null,"Asset Manager","Administrator","Distributing Financial Products","N"]
[null,null,null,"Asset Manager","Administrator","Financial Advice","N"]
[null,null,null,"Asset Manager","Administrator","Managing and Administering Investments","N"]
[null,null,null,"Asset Manager","Administrator","Benefit Administrations","N"]
[null,null,null,"Asset Manager","Administrator","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Asset Manager","Administrator","Payment Service","N"]
[null,null,null,"Asset Manager","Administrator","Financial Markets Activities","N"]
[null,null,null,"Asset Manager","Administrator","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Asset Manager","LISP","Providing a financial product or Instrument","N"]
[null,null,null,"Asset Manager","LISP","Distributing Financial Products","N"]
[null,null,null,"Asset Manager","LISP","Financial Advice","N"]
[null,null,null,"Asset Manager","LISP","Managing and Administering Investments","N"]
[null,null,null,"Asset Manager","LISP","Benefit Administrations","N"]
[null,null,null,"Asset Manager","LISP","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Asset Manager","LISP","Payment Service","N"]
[null,null,null,"Asset Manager","LISP","Financial Markets Activities","N"]
[null,null,null,"Asset Manager","LISP","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"Asset Manager","Private Equities","Providing a financial product or Instrument","N"]
[null,null,null,"Asset Manager","Private Equities","Distributing Financial Products","N"]
[null,null,null,"Asset Manager","Private Equities","Financial Advice","N"]
[null,null,null,"Asset Manager","Private Equities","Managing and Administering Investments","N"]
[null,null,null,"Asset Manager","Private Equities","Benefit Administrations","N"]
[null,null,null,"Asset Manager","Private Equities","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"Asset Manager","Private Equities","Payment Service","N"]
[null,null,null,"Asset Manager","Private Equities","Financial Markets Activities","N"]
[null,null,null,"Asset Manager","Private Equities","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"BANK","Traditional","Providing a financial product or Instrument","N"]
[null,null,null,"BANK","Traditional","Distributing Financial Products","N"]
[null,null,null,"BANK","Traditional","Financial Advice","N"]
[null,null,null,"BANK","Traditional","Managing and Administering Investments","N"]
[null,null,null,"BANK","Traditional","Benefit Administrations","N"]
[null,null,null,"BANK","Traditional","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"BANK","Traditional","Payment Service","N"]
[null,null,null,"BANK","Traditional","Financial Markets Activities","N"]
[null,null,null,"BANK","Traditional","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"BANK","Foreign Owned","Providing a financial product or Instrument","N"]
[null,null,null,"BANK","Foreign Owned","Distributing Financial Products","N"]
[null,null,null,"BANK","Foreign Owned","Financial Advice","N"]
[null,null,null,"BANK","Foreign Owned","Managing and Administering Investments","N"]
[null,null,null,"BANK","Foreign Owned","Benefit Administrations","N"]
[null,null,null,"BANK","Foreign Owned","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"BANK","Foreign Owned","Payment Service","N"]
[null,null,null,"BANK","Foreign Owned","Financial Markets Activities","N"]
[null,null,null,"BANK","Foreign Owned","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"BANK","Mutual","Providing a financial product or Instrument","N"]
[null,null,null,"BANK","Mutual","Distributing Financial Products","N"]
[null,null,null,"BANK","Mutual","Financial Advice","N"]
[null,null,null,"BANK","Mutual","Managing and Administering Investments","N"]
[null,null,null,"BANK","Mutual","Benefit Administrations","N"]
[null,null,null,"BANK","Mutual","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"BANK","Mutual","Payment Service","N"]
[null,null,null,"BANK","Mutual","Financial Markets Activities","N"]
[null,null,null,"BANK","Mutual","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y"]
[null,null,null,"CO-OPERATIVES","Bank","Providing a financial product or Instrument","N"]
[null,null,null,"CO-OPERATIVES","Bank","Distributing Financial Products","N"]
[null,null,null,"CO-OPERATIVES","Bank","Financial Advice","N"]
[null,null,null,"CO-OPERATIVES","Bank","Managing and Administering Investments","N"]
[null,null,null,"CO-OPERATIVES","Bank","Benefit Administrations","N"]
[null,null,null,"CO-OPERATIVES","Bank","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CO-OPERATIVES","Bank","Payment Service","N"]
[null,null,null,"CO-OPERATIVES","Bank","Financial Markets Activities","N"]
[null,null,null,"CO-OPERATIVES","Bank","Services related to Buying or selling of foreign exchange","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Providing a financial product or Instrument","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Distributing Financial Products","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Financial Advice","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Managing and Administering Investments","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Benefit Administrations","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Professional Fiduciary or Custodian Service","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Payment Service","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Financial Markets Activities","N"]
[null,null,null,"CO-OPERATIVES","Financial Institution","Services related to Buying or selling of foreign exchange","N"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,null,null,null,null,"dd"]
[]
[]
[null,null,null,null,null,null,{"$f":"COUNTIF(G27:G421,\"Y\")","v":9},"<< this is testing if at least there is a Y selection before customising anythng."]
[]
[null,null,null,"Variables"]
[null,null,3,4,5,6,7,8,9,{"$f":"I439+1","v":10},{"$f":"J439+1","v":11},{"$f":"K439+1","v":12},{"$f":"L439+1","v":13},{"$f":"M439+1","v":14}]
[]
[]
[]
[null,null,"Y","Hiding Sheets - Sector","Retail or Business ","Retail or Business","Life or Not","Test : Life or NL Insurer","Test ","SheetNames",null,"SheetNames"]
[null,null,"Y","Insurer",null,null,"NON-LIFE INSURER",{"$f":"COUNTIFS($D$140:$D$175,G444,$G$140:$G$175,\"Y\")","v":0},{"$f":"IF(AND($E$21=\"\",$E$17=\"\"),1,IF(D444<>\"\",IF(COUNTIF($E$21,D444)=0,0,IF(E444=\"\",1,IF(OR(E444=$E$17,F444=$E$17),1,0))),IF(OR(E444=$E$17,F444=$E$17),1,0)))*H444","v":0},"NL Insurer Product Info",null,"NL Insurer Product Info"]
[null,null,"Y","Insurer",null,null,"LIFE INSURER",{"$f":"COUNTIFS($D$140:$D$175,G445,$G$140:$G$175,\"Y\")","v":0},{"$f":"IF(AND($E$21=\"\",$E$17=\"\"),1,IF(D445<>\"\",IF(COUNTIF($E$21,D445)=0,0,IF(E445=\"\",1,IF(OR(E445=$E$17,F445=$E$17),1,0))),IF(OR(E445=$E$17,F445=$E$17),1,0)))*H445","v":0},"Life Insurer Product Info",null,"Life Insurer Product Info"]
[null,null,"Y","Micro-Insurer",null,null,null,null,{"$f":"IF(AND($E$21=\"\",$E$17=\"\"),1,IF(D446<>\"\",IF(COUNTIF($E$21,D446)=0,0,IF(E446=\"\",1,IF(OR(E446=$E$17,F446=$E$17),1,0))),IF(OR(E446=$E$17,F446=$E$17),1,0)))","v":1},"Micro Product Information",null,"Micro Product Information"]
[null,null,"Y","Bank",null,null,null,null,1,"Bank Product Information",null,"Bank Product Information"]
[null,null,"Y","Co-operatives",null,null,null,null,1,"Co-Opt Product Information",null,"Co-Opt Product Information"]
[null,null,"Y","Asset Manager",null,null,null,null,1,"Asset Manager Product Info",null,"Asset Manager Product Info"]
[null,null,"Y","Collective Investment Scheme",null,null,null,null,1,"CIS&HF Format Annex A",null,"CIS&HF Format Annex A"]
[null,null,"Y","Financial advisor",null,null,null,null,1,"Cat 1&4 - BC Additional",null,"Cat 1&4 - BC Additional"]
[null,null,"Y","Pension Fund",null,null,null,null,1,"Funds - BC Additional",null,"Funds - BC Additional"]
[null,null,"Y","13B Pension Fund Administrator",null,null,null,null,1,"13B Admin- BC Additional",null,"13B Admin- BC Additional"]
[null,null,"Y","Asset Manager",null,null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional"]
[null,null,"Y","Collective Investment Scheme",null,null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional"]
[null,null,"Y","Collective Investment Scheme",null,null,null,null,1,"CIS&HF Portfolio Annex A",null,"CIS&HF Portfolio Annex A"]
[]
[null,null,"Y","Hiding Sheet - All Information"]
[null,null,"Y",null,"Retail","Both",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)"]
[null,null,"Y",null,"Business","Both",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)"]
[null,null,"Y",null,"Retail","Both",null,{"$f":"COUNTIFS($D$140:$D$175,G461,$G$140:$G$175,\"Y\")","v":0},1,"All - Complaints (Retail)",null,"All - Complaints (Retail)"]
[null,null,"Y",null,"Business","Both",null,{"$f":"COUNTIFS($D$140:$D$175,G462,$G$140:$G$175,\"Y\")","v":0},1,"All - Complaints (Business)",null,"All - Complaints (Business)"]
[null,null,"Y",null,null,null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest"]
[null,null,"Y",null,null,null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits"]
[null,null,"Y",null,null,null,null,null,1,"All - Governance",null,"All - Governance"]
[null,null,"Y",null,"Retail","Both",null,null,{"$f":"IF(AND($E$21=\"\",$E$17=\"\"),1,IF(D466<>\"\",IF(COUNTIF($E$21,D466)=0,0,IF(E466=\"\",1,IF(OR(E466=$E$17,F466=$E$17),1,0))),IF(OR(E466=$E$17,F466=$E$17),1,0)))","v":1},"All - BC (Retail)",null,"All - BC (Retail)"]
[null,null,"Y",null,"Business","Both",null,null,{"$f":"IF(AND($E$21=\"\",$E$17=\"\"),1,IF(D467<>\"\",IF(COUNTIF($E$21,D467)=0,0,IF(E467=\"\",1,IF(OR(E467=$E$17,F467=$E$17),1,0))),IF(OR(E467=$E$17,F467=$E$17),1,0)))","v":1},"All - BC (Buss)",null,"All - BC (Buss)"]
[null,null,null," "]
[null,null,null," "," ",null,null,null,null,null,null,null,"Not blank","Blank"]
[null,null,3,{"$f":"C470+1","v":4},{"$f":"D470+1","v":5},{"$f":"E470+1","v":6},7,8,9,10,11,12,13,14]
[null,null,"Y","Hide Columns - Financial Advisor","Motordealer",null,null,null,"Test","Sheetnames",null,"SheetNames","Columns"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,{"$f":"COUNTIFS($D$28:$D$135,D472,$E$28:$E$135,E471,$G$28:$G$135,\"Y\")","v":0},null,null,"Cat 1&4 - BC Additional","J"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,0,null,null,"Cat 1&4 - BC Additional","K"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,0,null,null,"Cat 1&4 - BC Additional","L"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,0,null,null,"Cat 1&4 - BC Additional","M"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,0,null,null,"Cat 1&4 - BC Additional","N"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,0,null,null,"Cat 1&4 - BC Additional","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,0,null,null,"Cat 1&4 - BC Additional","P"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,0,null,null,"Cat 1&4 - BC Additional","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,0,null,null,"Cat 1&4 - BC Additional","R"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,0,null,null,"Cat 1&4 - BC Additional","S"]
[null,null,"Y","CATEGORY 1  FSP",null,null,null,null,0,null,null,"Cat 1&4 - BC Additional","T"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,{"$f":"COUNTIFS($D$28:$D$135,D483,$G$28:$G$135,\"Y\")","v":0},null,null,"Cat 1&4 - BC Additional","U"]
[]
[]
[]
[]
[]
[]
[]
[null,null,"Y","Hide Columns - 13B PENSION FUND ADMINISTRATOR",null,null,null,null,"Test","Sheetnames",null,"Sheetnames","Column"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,{"$f":"COUNTIFS($D$218:$D$235,D492,$E$218:$E$235,E492,$G$218:$G$235,\"Y\")","v":0},null,null,"13B Admin- BC Additional","K"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,{"$f":"COUNTIFS($D$218:$D$235,D493,$E$218:$E$235,E493,$G$218:$G$235,\"Y\")","v":0},null,null,"13B Admin- BC Additional","L"]
[]
[null,null,"Y","Hide Columns - PENSION FUND",null,null,null,null,"Test","Sheetnames",null,"Sheetnames","Column"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,{"$f":"COUNTIFS($D$239:$D$265,D496,$E$239:$E$265,E496,$G$239:$G$265,\"Y\")","v":0},"Funds - BC Additional",null,"Funds - BC Additional","K"]
[null,null,"Y","PENSION FUND","Private",null,null,null,{"$f":"COUNTIFS($D$239:$D$265,D497,$E$239:$E$265,E497,$G$239:$G$265,\"Y\")","v":0},"Funds - BC Additional",null,"Funds - BC Additional","L"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,{"$f":"COUNTIFS($D$239:$D$265,D498,$E$239:$E$265,E498,$G$239:$G$265,\"Y\")","v":0},"Funds - BC Additional",null,"Funds - BC Additional","M"]
[]
[]
[null,null,"Y","Hide Columns - Collective Investment Schemes","Securities",null,null,null,"Test","Sheetnames","Column","Sheetnames","Column"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,{"$f":"COUNTIFS($D$269:$D$322,D502,$E$269:$E$322,E501,$G$269:$G$322,\"Y\")","v":0},"CIS & HF BC Additional",null,"CIS & HF BC Additional","K"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional","L"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional","M"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional","N"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional","O"]
[null,null,"Y","Collective Investment Schemes",null,null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional","P"]
[]
[null,null,"Y","Hide Columns - Asset Manager",null,null,null,null,"Test"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,{"$f":"COUNTIFS($D$326:$D$370,D510,$E$326:$E$370,E510,$G$326:$G$370,\"Y\")","v":0},"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","K",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,{"$f":"COUNTIFS($D$326:$D$370,D511,$E$326:$E$370,E511,$G$326:$G$370,\"Y\")","v":0},"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","L",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,{"$f":"COUNTIFS($D$326:$D$370,D512,$E$326:$E$370,E512,$G$326:$G$370,\"Y\")","v":0},"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","M",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP",null,null,null,{"$f":"COUNTIFS($D$326:$D$370,D513,$E$326:$E$370,E513,$G$326:$G$370,\"Y\")","v":0},"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","N",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,{"$f":"COUNTIFS($D$326:$D$370,D514,$E$326:$E$370,E514,$G$326:$G$370,\"Y\")","v":0},"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","O",null,null,"Private Equities"]
[]
[null,null,"Y","Show all sheet",null,null,null,null,"Test","Sheet names"]
[null,null,"Y",null,null,null,null,null,1,"Introduction",null,"Introduction"]
[null,null,"Y",null,null,null,null,null,1,"Instructions",null,"Instructions"]
[null,null,"Y",null,null,null,null,null,1,"Company Information",null,"Company Information"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer Product Info",null,"NL Insurer Product Info"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer Product Info",null,"Life Insurer Product Info"]
[null,null,"Y",null,null,null,null,null,1,"Micro Product Information",null,"Micro Product Information"]
[null,null,"Y",null,null,null,null,null,1,"Bank Product Information",null,"Bank Product Information"]
[null,null,"Y",null,null,null,null,null,1,"Co-Opt Product Information",null,"Co-Opt Product Information"]
[null,null,"Y",null,null,null,null,null,1,"Asset Manager Product Info",null,"Asset Manager Product Info"]
[null,null,"Y",null,null,null,null,null,1,"Declaration",null,"Declaration"]
[null,null,"Y",null,null,null,null,null,1,"Terminology",null,"Terminology"]
[null,null,"Y",null,null,null,null,null,1,"CIS&HF Format Annex A",null,"CIS&HF Format Annex A"]
[null,null,"Y",null,null,null,null,null,1,"All - BC (Retail)",null,"All - BC (Retail)"]
[null,null,"Y",null,null,null,null,null,1,"All - BC (Buss)",null,"All - BC (Buss)"]
[null,null,"Y",null,null,null,null,null,1,"Cat 1&4 - BC Additional",null,"Cat 1&4 - BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-BC Add Per",null,"NL Insurer-BC Add Per"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-BC Add Comm",null,"NL Insurer-BC Add Comm"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-BC Add Ind",null,"Life Insurer-BC Add Ind"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-BC Add Group",null,"Life Insurer-BC Add Group"]
[null,null,"Y",null,null,null,null,null,1,"Life Micro - BC Additional",null,"Life Micro - BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"NL Micro - BC Additional",null,"NL Micro - BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"Co-ops - BC Add Retail",null,"Co-ops - BC Add Retail"]
[null,null,"Y",null,null,null,null,null,1,"Banks - BC Add Retail",null,"Banks - BC Add Retail"]
[null,null,"Y",null,null,null,null,null,1,"Banks - BC Add Business",null,"Banks - BC Add Business"]
[null,null,"Y",null,null,null,null,null,1,"Funds - BC Additional",null,"Funds - BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"13B Admin- BC Additional",null,"13B Admin- BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional"]
[null,null,"Y",null,null,null,null,null,1,"CIS&HF Portfolio Annex A",null,"CIS&HF Portfolio Annex A"]
[null,null,"Y",null,null,null,null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)"]
[null,null,"Y",null,null,null,null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)"]
[null,null,"Y",null,null,null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest"]
[null,null,"Y",null,null,null,null,null,0,"NL Insurer-Ben Lev Pers",null,"NL Insurer-Ben Lev Pers"]
[null,null,"Y",null,null,null,null,null,0,"NL Insurer-Ben Lev Comm",null,"NL Insurer-Ben Lev Comm"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Life Annuities",null,"Life Insurer-Life Annuities"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer- Fund Investment",null,"Life insurer- Fund Investment"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Individual Inves",null,"Life insurer - Individual Inves"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Income Drawdown",null,"Life insurer - Income Drawdown"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer-Comb Fund",null,"Life insurer-Comb Fund"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Risk Ben Ind",null,"Life Insurer-Risk Ben Ind"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Risk Ben Group",null,"Life Insurer-Risk Ben Group"]
[null,null,"Y",null,null,null,null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)"]
[null,null,"Y",null,null,null,null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)"]
[null,null,"Y",null,null,null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits"]
[null,null,"Y",null,null,null,null,null,1,"All - Governance",null,"All - Governance"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Funeral Group",null,"Life Insurer-Funeral Group"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Fund Risk Group",null,"Life Insurer-Fund Risk Group"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Ind_C",null,"Life insurer - Ind_C"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Ind_W",null,"Life insurer - Ind_W"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Ind_MR",null,"Life insurer - Ind_MR"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Ind_G",null,"Life insurer - Ind_G"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Risk Funeral",null,"Life Insurer-Risk Funeral"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Risk Ben WR_G",null,"Life Insurer-Risk Ben WR_G"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Income Drawd_G",null,"Life insurer - Income Drawd_G"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Income Drawd_MR",null,"Life insurer - Income Drawd_MR"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Income Drawd_W",null,"Life insurer - Income Drawd_W"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer - Income Drawd_C",null,"Life insurer - Income Drawd_C"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer- Fund Invest_C",null,"Life insurer- Fund Invest_C"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer- Fund Invest_W",null,"Life insurer- Fund Invest_W"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer- Fund Invest_MR",null,"Life insurer- Fund Invest_MR"]
[null,null,"Y",null,null,null,null,null,1,"Life insurer- Fund Invest_G",null,"Life insurer- Fund Invest_G"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Credit_IM",null,"Life Insurer-Credit_IM"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Credit_IO",null,"Life Insurer-Credit_IO"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Credit_GB_O",null,"Life Insurer-Credit_GB_O"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Credit_GB_M",null,"Life Insurer-Credit_GB_M"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Combined_FMP",null,"Life Insurer-Combined_FMP"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Combined_Universal",null,"Life Insurer-Combined_Universal"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Life Annuities_G",null,"Life Insurer-Life Annuities_G"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Life Annuities_MR",null,"Life Insurer-Life Annuities_MR"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Life Annuities_W",null,"Life Insurer-Life Annuities_W"]
[null,null,"Y",null,null,null,null,null,1,"Life Insurer-Life Annuities_C",null,"Life Insurer-Life Annuities_C"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Motor",null,"NL Insurer-Personal_Motor"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Motor",null,"NL Insurer-Com_Motor"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Property",null,"NL Insurer-Com_Property"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Property",null,"NL Insurer-Personal_Property"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Agr",null,"NL Insurer-Com_Agr"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Agr",null,"NL Insurer-Personal_Agr"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Marine",null,"NL Insurer-Com_Marine"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Marine",null,"NL Insurer-Personal_Marine"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Aviation",null,"NL Insurer-Com_Aviation"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Aviation",null,"NL Insurer-Personal_Aviation"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Transp",null,"NL Insurer-Com_Transp"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Transp",null,"NL Insurer-Personal_Transp"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Legal",null,"NL Insurer-Com_Legal"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Legal",null,"NL Insurer-Personal_Legal"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Liability",null,"NL Insurer-Com_Liability"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Personal_Liability",null,"NL Insurer-Personal_Liability"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Consumer_Credit",null,"NL Insurer-Com_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Acc_Health",null,"NL Insurer-Com_Acc_Health"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Acc_Health",null,"NL Insurer-Com_Acc_Health"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Per_Acc_Health",null,"NL Insurer-Per_Acc_Health"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Travel",null,"NL Insurer-Com_Travel"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Travel",null,"NL Insurer-Com_Travel"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Per_Travel",null,"NL Insurer-Per_Travel"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Miscellaneous",null,"NL Insurer-Com_Miscellaneous"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Per_Miscellaneous",null,"NL Insurer-Per_Miscellaneous"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Personal_ML",null,"NL Insurer-Com_Personal_ML"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Pers_Personal_ML",null,"NL Insurer-Pers_Personal_ML"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Trade",null,"NL Insurer-Com_Trade"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Guarantee",null,"NL Insurer-Com_Guarantee"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Per_Guarantee",null,"NL Insurer-Per_Guarantee"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Rail",null,"NL Insurer-Com_Rail"]
[null,null,"Y",null,null,null,null,null,1,"NL Insurer-Com_Engineering",null,"NL Insurer-Com_Engineering"]
[]
[]
[null,null,3,4,5,6,7,8,9,10,11,12]
[null,null,"Y","Hiding sheets un-necessary sheets",null,null,null,null,"Test","Sheet names"]
[null,null,"Y","Hide",null,null,null,null,1,"Introduction",null,"Introduction"]
[null,null,"Y","Hide",null,null,null,null,1,"Instructions",null,"Instructions"]
[null,null,"Y","Hide",null,null,null,null,1,"Company Information",null,"Company Information"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer Product Info",null,"NL Insurer Product Info"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer Product Info",null,"Life Insurer Product Info"]
[null,null,"Y","Hide",null,null,null,null,0,"Micro Product Information",null,"Micro Product Information"]
[null,null,"Y","Hide",null,null,null,null,0,"Bank Product Information",null,"Bank Product Information"]
[null,null,"Y","Hide",null,null,null,null,0,"Co-Opt Product Information",null,"Co-Opt Product Information"]
[null,null,"Y","Hide",null,null,null,null,0,"Asset Manager Product Info",null,"Asset Manager Product Info"]
[null,null,"Y","Hide",null,null,null,null,1,"Declaration",null,"Declaration"]
[null,null,"Y","Hide",null,null,null,null,1,"Terminology",null,"Terminology"]
[null,null,"Y","Hide",null,null,null,null,0,"CIS&HF Format Annex A",null,"CIS&HF Format Annex A"]
[null,null,"Y","Hide",null,null,null,null,0,"All - BC (Retail)",null,"All - BC (Retail)"]
[null,null,"Y","Hide",null,null,null,null,0,"All - BC (Buss)",null,"All - BC (Buss)"]
[null,null,"Y","Hide",null,null,null,null,0,"Cat 1&4 - BC Additional",null,"Cat 1&4 - BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-BC Add Per",null,"NL Insurer-BC Add Per"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-BC Add Comm",null,"NL Insurer-BC Add Comm"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-BC Add Ind",null,"Life Insurer-BC Add Ind"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-BC Add Group",null,"Life Insurer-BC Add Group"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Micro - BC Additional",null,"Life Micro - BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Micro - BC Additional",null,"NL Micro - BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"Co-ops - BC Add Retail",null,"Co-ops - BC Add Retail"]
[null,null,"Y","Hide",null,null,null,null,0,"Banks - BC Add Retail",null,"Banks - BC Add Retail"]
[null,null,"Y","Hide",null,null,null,null,0,"Banks - BC Add Business",null,"Banks - BC Add Business"]
[null,null,"Y","Hide",null,null,null,null,0,"Funds - BC Additional",null,"Funds - BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"13B Admin- BC Additional",null,"13B Admin- BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"CIS & HF BC Additional",null,"CIS & HF BC Additional"]
[null,null,"Y","Hide",null,null,null,null,0,"CIS&HF Portfolio Annex A",null,"CIS&HF Portfolio Annex A"]
[null,null,"Y","Hide",null,null,null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)"]
[null,null,"Y","Hide",null,null,null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)"]
[null,null,"Y","Hide",null,null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Ben Lev Pers",null,"NL Insurer-Ben Lev Pers"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Ben Lev Comm",null,"NL Insurer-Ben Lev Comm"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Life Annuities",null,"Life Insurer-Life Annuities"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer- Fund Investment",null,"Life insurer- Fund Investment"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Individual Inves",null,"Life insurer - Individual Inves"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Income Drawdown",null,"Life insurer - Income Drawdown"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer-Comb Fund",null,"Life insurer-Comb Fund"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Risk Ben Ind",null,"Life Insurer-Risk Ben Ind"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Risk Ben Group",null,"Life Insurer-Risk Ben Group"]
[null,null,"Y","Hide",null,null,null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)"]
[null,null,"Y","Hide",null,null,null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)"]
[null,null,"Y","Hide",null,null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits"]
[null,null,"Y","Hide",null,null,null,null,0,"All - Governance",null,"All - Governance"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Funeral Group",null,"Life Insurer-Funeral Group"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Fund Risk Group",null,"Life Insurer-Fund Risk Group"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Ind_C",null,"Life insurer - Ind_C"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Ind_W",null,"Life insurer - Ind_W"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Ind_MR",null,"Life insurer - Ind_MR"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Ind_G",null,"Life insurer - Ind_G"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Risk Funeral",null,"Life Insurer-Risk Funeral"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Risk Ben WR_G",null,"Life Insurer-Risk Ben WR_G"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Income Drawd_G",null,"Life insurer - Income Drawd_G"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Income Drawd_MR",null,"Life insurer - Income Drawd_MR"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Income Drawd_W",null,"Life insurer - Income Drawd_W"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer - Income Drawd_C",null,"Life insurer - Income Drawd_C"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer- Fund Invest_C",null,"Life insurer- Fund Invest_C"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer- Fund Invest_W",null,"Life insurer- Fund Invest_W"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer- Fund Invest_MR",null,"Life insurer- Fund Invest_MR"]
[null,null,"Y","Hide",null,null,null,null,0,"Life insurer- Fund Invest_G",null,"Life insurer- Fund Invest_G"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Credit_IM",null,"Life Insurer-Credit_IM"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Credit_IO",null,"Life Insurer-Credit_IO"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Credit_GB_O",null,"Life Insurer-Credit_GB_O"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Credit_GB_M",null,"Life Insurer-Credit_GB_M"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Combined_FMP",null,"Life Insurer-Combined_FMP"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Combined_Universal",null,"Life Insurer-Combined_Universal"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Life Annuities_G",null,"Life Insurer-Life Annuities_G"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Life Annuities_MR",null,"Life Insurer-Life Annuities_MR"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Life Annuities_W",null,"Life Insurer-Life Annuities_W"]
[null,null,"Y","Hide",null,null,null,null,0,"Life Insurer-Life Annuities_C",null,"Life Insurer-Life Annuities_C"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Motor",null,"NL Insurer-Personal_Motor"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Motor",null,"NL Insurer-Com_Motor"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Property",null,"NL Insurer-Com_Property"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Property",null,"NL Insurer-Personal_Property"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Agr",null,"NL Insurer-Com_Agr"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Agr",null,"NL Insurer-Personal_Agr"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Marine",null,"NL Insurer-Com_Marine"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Marine",null,"NL Insurer-Personal_Marine"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Aviation",null,"NL Insurer-Com_Aviation"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Aviation",null,"NL Insurer-Personal_Aviation"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Transp",null,"NL Insurer-Com_Transp"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Transp",null,"NL Insurer-Personal_Transp"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Legal",null,"NL Insurer-Com_Legal"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Legal",null,"NL Insurer-Personal_Legal"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Liability",null,"NL Insurer-Com_Liability"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Personal_Liability",null,"NL Insurer-Personal_Liability"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Consumer_Credit",null,"NL Insurer-Com_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Consumer_Credit",null,"NL Insurer-Pers_Consumer_Credit"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Acc_Health",null,"NL Insurer-Com_Acc_Health"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Acc_Health",null,"NL Insurer-Com_Acc_Health"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Per_Acc_Health",null,"NL Insurer-Per_Acc_Health"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Travel",null,"NL Insurer-Com_Travel"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Travel",null,"NL Insurer-Com_Travel"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Per_Travel",null,"NL Insurer-Per_Travel"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Miscellaneous",null,"NL Insurer-Com_Miscellaneous"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Per_Miscellaneous",null,"NL Insurer-Per_Miscellaneous"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Personal_ML",null,"NL Insurer-Com_Personal_ML"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Pers_Personal_ML",null,"NL Insurer-Pers_Personal_ML"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Trade",null,"NL Insurer-Com_Trade"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Guarantee",null,"NL Insurer-Com_Guarantee"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Per_Guarantee",null,"NL Insurer-Per_Guarantee"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Rail",null,"NL Insurer-Com_Rail"]
[null,null,"Y","Hide",null,null,null,null,0,"NL Insurer-Com_Engineering",null,"NL Insurer-Com_Engineering"]
[]
[]
[]
[null,null,3,{"$f":"C740+1","v":4},5,6,7,8,9,10]
[null,null,"Y","Hide Columns - All sheets",null,null,null,null,"Test","Sheetnames",null,"Sheetnames","Column"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Retail",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F742),COUNTIFS($D$27:$D$421,D742,$E$27:$E$421,E742,$G$27:$G$421,\"Y\"),0)","v":0},"All - BC (Retail)",null,"All - BC (Retail)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","Y",null,"Non-Life Insurer","Personal lines"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","Z",null,"Life Microinsurer","Individual policies"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AA",null,null,"Group policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AB",null,"Non-Life Microinsurer","Personal lines"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AC",null,"13B Pension Fund Administrator","Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AD",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AE",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AF",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AG",null,"Collective Investment Schemes","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AH",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AI",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AJ",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AK",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AL",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AM",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AN",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AO",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AP",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F774),COUNTIFS($D$27:$D$421,D774,$E$27:$E$421,E774,$G$27:$G$421,\"Y\"),0)","v":0},"All - BC (Retail)",null,"All - BC (Retail)","AQ",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AR",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AS",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AT",null,null,"Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AU",null,"Co-operatives","Banks"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,0,"All - BC (Retail)",null,"All - BC (Retail)","AV",null,null,"Financial Institutions"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial Lines","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","Y",null,"Non-Life Insurer","Commercial lines"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","Z",null,"Life Microinsurer","Group policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AA",null,"13B Pension Fund Administrator","Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AB",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AC",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AD",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AE",null,"Collective Investment Schemes","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AF",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AG",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AH",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AI",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AJ",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Business",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F806),COUNTIFS($D$27:$D$421,D806,$E$27:$E$421,E806,$G$27:$G$421,\"Y\"),0)","v":0},"All - BC (Buss)",null,"All - BC (Buss)","AK",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AL",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AM",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AN",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AO",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AP",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AQ",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Business",null,null,0,"All - BC (Buss)",null,"All - BC (Buss)","AR",null,null,"Mutual"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Y",null,"Non-Life Insurer","Personal lines"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Z",null,"Life Microinsurer","Individual policies"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AA",null,null,"Group policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AB",null,"Non-Life Microinsurer","Personal lines "]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AC",null,"13 B Pension Fund Administrator","Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AD",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AE",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AF",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AG",null,"Collective Investment Schemes ","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AH",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F838),COUNTIFS($D$27:$D$421,D838,$E$27:$E$421,E838,$G$27:$G$421,\"Y\"),0)","v":0},"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AI",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AJ",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AK",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AL",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AM",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AN",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AO",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AP",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AQ",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AR",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AS",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AT",null,null,"Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AU",null,"Co-operatives","Banks"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,0,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AV",null,null,"Financial Institutions"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial Lines","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Y",null,"Non-Life Insurer","Commercial lines"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Z",null,"Life Microinsurer","Group policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AA",null,"13 B Pension Fund Administrator","Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AB",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F870),COUNTIFS($D$27:$D$421,D870,$E$27:$E$421,E870,$G$27:$G$421,\"Y\"),0)","v":0},"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AC",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AD",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AE",null,"Collective Investment Schemes ","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AF",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AG",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AH",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AI",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AJ",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AK",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AL",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AM",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AN",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AO",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AP",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AQ",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Business",null,null,0,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AR",null,"Income Drawdown","Mutual"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D886,$G$27:$G$421,\"Y\",$E$27:$E$421,E886)","v":0},"All - Conflict of Interest",null,"All - Conflict of Interest","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D887,$G$27:$G$421,\"Y\",$E$27:$E$421,E887)","v":0},"All - Conflict of Interest",null,"All - Conflict of Interest","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D897,$G$27:$G$421,\"Y\")","v":0},"All - Conflict of Interest",null,"All - Conflict of Interest","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","Y",null,"Non-Life Insurer","Commercial lines"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","Z",null,null,"Personal Lines"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AA",null,"Life Microinsurer","Group policies"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AB",null,null,"Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AC",null,"Non-Life Microinsurer","Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AD",null,null,"Group Policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AE",null,"13B Pension Fund Administrator","Retail"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AF",null,null,"Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AG",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AH",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AI",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AJ",null,"Collective Investment Schemes ","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AK",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AL",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AM",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AN",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AO",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AP",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AQ",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AR",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AS",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AT",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AU",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AV",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AW",null,"Income Drawdown","Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AX",null,"Co-operatives","Bank"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,0,"All - Conflict of Interest",null,"All - Conflict of Interest","AY",null,null,"Financial Institution"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Retail",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F927),COUNTIFS($D$27:$D$421,D927,$E$27:$E$421,E927,$G$27:$G$421,\"Y\"),0)","v":0},"All - Complaints (Retail)",null,"All - Complaints (Retail)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Y",null,"Non-Life Insurer","Personal lines"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Z",null,"Life Microinsurer","Individual policies"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AA",null,null,"Group policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AB",null,"Non-Life Microinsurer","Personal lines"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AC",null,"13 B Pension Fund Administrator","Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AD",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AE",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AF",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AG",null,"Collective Investment Schemes","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AH",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AI",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AJ",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AK",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AL",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AM",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AN",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AO",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AP",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F959),COUNTIFS($D$27:$D$421,D959,$E$27:$E$421,E959,$G$27:$G$421,\"Y\"),0)","v":0},"All - Complaints (Retail)",null,"All - Complaints (Retail)","AQ",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AR",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AS",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AT",null,null,"Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AU",null,"Co-operatives","Banks"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,0,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AV",null,null,"Financial Institutions"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,"Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual Policies","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial Lines","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","Y",null,"Non-Life Insurer","Commercial policies"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","Z",null,"Life Microinsurer","Group policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AA",null,"13 B Pension Fund Administrator","Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AB",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AC",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AD",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AE",null,"Collective Investment Schemes","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AF",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AG",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AH",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AI",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AJ",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP","Business",null,null,{"$f":"IF(OR($E$17=\"Both\",$E$17=F991),COUNTIFS($D$27:$D$421,D991,$E$27:$E$421,E991,$G$27:$G$421,\"Y\"),0)","v":0},"All - Complaints (Business)",null,"All - Complaints (Business)","AK",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AL",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AM",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AN",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AO",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AP",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AQ",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual","Business",null,null,0,"All - Complaints (Business)",null,"All - Complaints (Business)","AR",null,"Income Drawdown","Mutual"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D999,$G$27:$G$421,\"Y\",$E$27:$E$421,E999)","v":0},"All - Additional Benefits",null,"All - Additional Benefits","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1000,$G$27:$G$421,\"Y\",$E$27:$E$421,E1000)","v":0},"All - Additional Benefits",null,"All - Additional Benefits","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1010,$G$27:$G$421,\"Y\")","v":0},"All - Additional Benefits",null,"All - Additional Benefits","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1011,$G$27:$G$421,\"Y\",$E$27:$E$421,E1011)","v":0},"All - Additional Benefits",null,"All - Additional Benefits","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","Y",null,"Non-Life Insurer","Commercial lines"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","Z",null,null,"Personal Lines"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AA",null,"Life Microinsurer","Group policies"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AB",null,null,"Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AC",null,"Non-Life Microinsurer","Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AD",null,null,"Group Policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AE",null,"13B Pension Fund Administrator","Retail"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AF",null,null,"Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AG",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AH",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AI",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AJ",null,"Collective Investment Schemes ","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AK",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AL",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AM",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AN",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AO",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AP",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AQ",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AR",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AS",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AT",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AU",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AV",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AW",null,"Income Drawdown","Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AX",null,"Co-operatives","Bank"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,0,"All - Additional Benefits",null,"All - Additional Benefits","AY",null,null,"Financial Institution"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1040,$G$27:$G$421,\"Y\",$E$27:$E$421,E1040)","v":0},"All - Governance",null,"All - Governance","K",null,"Category 1 FSP","Motordealer"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1041,$G$27:$G$421,\"Y\",$E$27:$E$421,E1041)","v":0},"All - Governance",null,"All - Governance","L",null,null,"Retailer"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,0,"All - Governance",null,"All - Governance","M",null,null,"Credit Provider"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,0,"All - Governance",null,"All - Governance","N",null,null,"Funeral Provider"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,0,"All - Governance",null,"All - Governance","O",null,null,"Brokerage"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,0,"All - Governance",null,"All - Governance","P",null,null,"Treasury Outsourcing Company"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,0,"All - Governance",null,"All - Governance","Q",null,null,"NL- Non-mandated intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,0,"All - Governance",null,"All - Governance","R",null,null,"NL - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,0,"All - Governance",null,"All - Governance","S",null,null,"Life - Non-mandated Intermediary"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,0,"All - Governance",null,"All - Governance","T",null,null,"Life - Underwriting Manager"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,0,"All - Governance",null,"All - Governance","U",null,null,"Other"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1051,$G$27:$G$421,\"Y\")","v":0},"All - Governance",null,"All - Governance","V",null,"Category 4 FSP"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,{"$f":"COUNTIFS($D$27:$D$421,D1052,$G$27:$G$421,\"Y\",$E$27:$E$421,E1052)","v":0},"All - Governance",null,"All - Governance","W",null,"Life Insurer","Individual policies"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,0,"All - Governance",null,"All - Governance","X",null,null,"Group policies"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,0,"All - Governance",null,"All - Governance","Y",null,"Non-Life Insurer","Commercial lines"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,0,"All - Governance",null,"All - Governance","Z",null,null,"Personal Lines"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,0,"All - Governance",null,"All - Governance","AA",null,"Life Microinsurer","Group policies"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Governance",null,"All - Governance","AB",null,null,"Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,0,"All - Governance",null,"All - Governance","AC",null,"Non-Life Microinsurer","Individual Policies"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,0,"All - Governance",null,"All - Governance","AD",null,null,"Group Policies"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,0,"All - Governance",null,"All - Governance","AE",null,"13B Pension Fund Administrator","Retail"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,0,"All - Governance",null,"All - Governance","AF",null,null,"Non-Retail"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,0,"All - Governance",null,"All - Governance","AG",null,"Pension Funds","Underwritten"]
[null,null,"Y","PENSION FUND","Private",null,null,null,0,"All - Governance",null,"All - Governance","AH",null,null,"Private"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,0,"All - Governance",null,"All - Governance","AI",null,null,"Own Administered"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,0,"All - Governance",null,"All - Governance","AJ",null,"Collective Investment Schemes ","Securities"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,0,"All - Governance",null,"All - Governance","AK",null,null,"Participatory interest in Bonds"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,0,"All - Governance",null,"All - Governance","AL",null,null,"Property"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,0,"All - Governance",null,"All - Governance","AM",null,null,"Retail Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,0,"All - Governance",null,"All - Governance","AN",null,null,"Qualified Hedge Funds"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,0,"All - Governance",null,"All - Governance","AO",null,null,"Other"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,0,"All - Governance",null,"All - Governance","AP",null,"Asset Managers","Discretionary FSP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,0,"All - Governance",null,"All - Governance","AQ",null,null,"Hedge Fund"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,0,"All - Governance",null,"All - Governance","AR",null,null,"Administrators"]
[null,null,"Y","Asset Manager","LISP",null,null,null,0,"All - Governance",null,"All - Governance","AS",null,null,"LISP"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,0,"All - Governance",null,"All - Governance","AT",null,null,"Private Equities"]
[null,null,"Y","BANK","Traditional",null,null,null,0,"All - Governance",null,"All - Governance","AU",null,"Banks","Traditional"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,0,"All - Governance",null,"All - Governance","AV",null,null,"Foreign Owned"]
[null,null,"Y","BANK","Mutual",null,null,null,0,"All - Governance",null,"All - Governance","AW",null,"Income Drawdown","Mutual"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,0,"All - Governance",null,"All - Governance","AX",null,"Co-operatives","Bank"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,0,"All - Governance",null,"All - Governance","AY",null,null,"Financial Institution"]
[]
[]
[]
[null,null,null,"Static"]
[null,null,"Y","Openining all Columns - All sheets","Motordealer",null,null,null,"Test","Sheetnames",null,"Sheetnames","Column"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","U"]
[null,null,"Y","CATEGORY 4 FSP","Personal Lines","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","V"]
[null,null,"Y","NON-LIFE INSURER","Commercial Lines","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","W"]
[null,null,"Y","NON-LIFE INSURER","Individual Policies","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","X"]
[null,null,"Y","LIFE INSURER","Individual Policies","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","Y"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","Z"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AA"]
[null,null,"Y","LIFE MICRO-INSURER","Retail","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AB"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AC"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AD"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AE"]
[null,null,"Y","PENSION FUND","Securities","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AF"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AG"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AH"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AI"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AJ"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AK"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AL"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AM"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AN"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AO"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AP"]
[null,null,"Y","Asset Manager","Traditional","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AQ"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AR"]
[null,null,"Y","BANK","Mutual","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AS"]
[null,null,"Y","BANK","Bank","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AT"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AU"]
[null,null,"Y","CO-OPERATIVES","Motordealer","Retail",null,null,1,"All - BC (Retail)",null,"All - BC (Retail)","AV"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","U"]
[null,null,"Y","CATEGORY 4 FSP","Individual Policies","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","V"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","W"]
[null,null,"Y","LIFE INSURER","Commercial Lines","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","X"]
[null,null,"Y","NON-LIFE INSURER","Group Policies","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","Y"]
[null,null,"Y","LIFE MICRO-INSURER","Non-Retail","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","Z"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AA"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AB"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AC"]
[null,null,"Y","PENSION FUND","Securities","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AD"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AE"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AF"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AG"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AH"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AI"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AJ"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AK"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AL"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AM"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AN"]
[null,null,"Y","Asset Manager","Traditional","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AO"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AP"]
[null,null,"Y","BANK","Mutual","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AQ"]
[null,null,"Y","BANK","Motordealer","Business",null,null,1,"All - BC (Buss)",null,"All - BC (Buss)","AR"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","U"]
[null,null,"Y","CATEGORY 4 FSP","Individual Policies","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","V"]
[null,null,"Y","LIFE INSURER","Group Policies","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","W"]
[null,null,"Y","LIFE INSURER","Commercial Lines","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","X"]
[null,null,"Y","NON-LIFE INSURER","Individual Policies","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Y"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","Z"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AA"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Retail","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AB"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AC"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AD"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AE"]
[null,null,"Y","PENSION FUND","Securities","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AF"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AG"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AH"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AI"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AJ"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AK"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AL"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AM"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AN"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AO"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AP"]
[null,null,"Y","Asset Manager","Traditional","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AQ"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AR"]
[null,null,"Y","BANK","Mutual","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AS"]
[null,null,"Y","BANK","Bank","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AT"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AU"]
[null,null,"Y","CO-OPERATIVES","Motordealer","Retail",null,null,1,"All-Movement of money (Retail)",null,"All-Movement of money (Retail)","AV"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","U"]
[null,null,"Y","CATEGORY 4 FSP","Individual Policies","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","V"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","W"]
[null,null,"Y","LIFE INSURER","Commercial Lines","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","X"]
[null,null,"Y","NON-LIFE INSURER","Group Policies","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Y"]
[null,null,"Y","LIFE MICRO-INSURER","Non-Retail","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","Z"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AA"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AB"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AC"]
[null,null,"Y","PENSION FUND","Securities","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AD"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AE"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AF"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AG"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AH"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AI"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AJ"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AK"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AL"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AM"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AN"]
[null,null,"Y","Asset Manager","Traditional","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AO"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AP"]
[null,null,"Y","BANK","Mutual","Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AQ"]
[null,null,"Y","BANK",null,"Business",null,null,1,"All-Movement of money (Bus)",null,"All-Movement of money (Bus)","AR"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","U"]
[null,null,"Y","CATEGORY 4 FSP","Individual Policies","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","V"]
[null,null,"Y","LIFE INSURER","Group Policies","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","W"]
[null,null,"Y","LIFE INSURER","Commercial Lines","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","X"]
[null,null,"Y","NON-LIFE INSURER","Individual Policies","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Y"]
[null,null,"Y","LIFE MICRO-INSURER","Group Policies","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","Z"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AA"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Retail","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AB"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AC"]
[null,null,"Y","PENSION FUND","Private","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AD"]
[null,null,"Y","PENSION FUND","Own Administered","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AE"]
[null,null,"Y","PENSION FUND","Securities","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AF"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AG"]
[null,null,"Y","Collective Investment Schemes","Property","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AH"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AI"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AJ"]
[null,null,"Y","Collective Investment Schemes","Other","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AK"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AL"]
[null,null,"Y","Asset Manager","Hedge Fund","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AM"]
[null,null,"Y","Asset Manager","Administrator","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AN"]
[null,null,"Y","Asset Manager","LISP","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AO"]
[null,null,"Y","Asset Manager","Private Equities","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AP"]
[null,null,"Y","Asset Manager","Traditional","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AQ"]
[null,null,"Y","BANK","Foreign Owned","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AR"]
[null,null,"Y","BANK","Mutual","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AS"]
[null,null,"Y","BANK","Bank","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AT"]
[null,null,"Y","CO-OPERATIVES","Financial Institution","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AU"]
[null,null,"Y","CO-OPERATIVES","Motordealer","Retail",null,null,1,"All - Complaints (Retail)",null,"All - Complaints (Retail)","AV"]
[null,null,"Y","CATEGORY 1  FSP","Retailer","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","K"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","L"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","M"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","N"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","S"]
[null,null,"Y","CATEGORY 1  FSP","Other","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","T"]
[null,null,"Y","CATEGORY 1  FSP",null,"Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","U"]
[null,null,"Y","CATEGORY 4 FSP","Individual Policies","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","V"]
[null,null,"Y","LIFE INSURER","Group Policies","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","W"]
[null,null,"Y","LIFE INSURER","Commercial Lines","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","X"]
[null,null,"Y","NON-LIFE INSURER","Group Policies","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","Y"]
[null,null,"Y","LIFE MICRO-INSURER","Non-Retail","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","Z"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Underwritten","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AA"]
[null,null,"Y","PENSION FUND","Private","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AB"]
[null,null,"Y","PENSION FUND","Own Administered","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AC"]
[null,null,"Y","PENSION FUND","Securities","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AD"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AE"]
[null,null,"Y","Collective Investment Schemes","Property","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AF"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AG"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AH"]
[null,null,"Y","Collective Investment Schemes","Other","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AI"]
[null,null,"Y","Collective Investment Schemes","Discretionary FSP","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AJ"]
[null,null,"Y","Asset Manager","Hedge Fund","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AK"]
[null,null,"Y","Asset Manager","Administrator","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AL"]
[null,null,"Y","Asset Manager","LISP","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AM"]
[null,null,"Y","Asset Manager","Private Equities","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AN"]
[null,null,"Y","Asset Manager","Traditional","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AO"]
[null,null,"Y","BANK","Foreign Owned","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AP"]
[null,null,"Y","BANK","Mutual","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AQ"]
[null,null,"Y","BANK","Motordealer","Business",null,null,1,"All - Complaints (Business)",null,"All - Complaints (Business)","AR"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,1,null,null,"Cat 1&4 - BC Additional","J"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,1,null,null,"Cat 1&4 - BC Additional","K"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,1,null,null,"Cat 1&4 - BC Additional","L"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,1,null,null,"Cat 1&4 - BC Additional","M"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,1,null,null,"Cat 1&4 - BC Additional","N"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,1,null,null,"Cat 1&4 - BC Additional","O"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,1,null,null,"Cat 1&4 - BC Additional","P"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,1,null,null,"Cat 1&4 - BC Additional","Q"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,1,null,null,"Cat 1&4 - BC Additional","R"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,1,null,null,"Cat 1&4 - BC Additional","S"]
[null,null,"Y","CATEGORY 1  FSP",null,null,null,null,1,null,null,"Cat 1&4 - BC Additional","T"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,1,null,null,"Cat 1&4 - BC Additional","U"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,1,null,null,"13B Admin- BC Additional","K"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR",null,null,null,null,1,null,null,"13B Admin- BC Additional","L"]
[null,null,"Y","PENSION FUND","Private",null,null,null,1,"Funds - BC Additional",null,"Funds - BC Additional","K"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,1,"Funds - BC Additional",null,"Funds - BC Additional","L"]
[null,null,"Y","PENSION FUND",null,null,null,null,1,"Funds - BC Additional",null,"Funds - BC Additional","M"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","K"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","L"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","M"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","N"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","O"]
[null,null,"Y","Collective Investment Schemes",null,null,null,null,1,"CIS & HF BC Additional",null,"CIS & HF BC Additional","P"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","K"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","L"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","M"]
[null,null,"Y","Asset Manager","LISP",null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","N"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,1,"Asset Managers - BC Additional",null,"Asset Managers - BC Additional","O"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","K"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","L"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","M"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","N"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","O"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","Q"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","S"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","T"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","U"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","V"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","W"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","X"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","Y"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","Z"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AA"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AB"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AC"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AD"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AE"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AF"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AG"]
[null,null,"Y","PENSION FUND","Private",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AH"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AI"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AJ"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AK"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AL"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AM"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AN"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AO"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AQ"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AR"]
[null,null,"Y","Asset Manager","LISP",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AS"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AT"]
[null,null,"Y","BANK","Traditional",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AU"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AV"]
[null,null,"Y","BANK","Mutual",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AW"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AX"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,1,"All - Additional Benefits",null,"All - Additional Benefits","AY"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,1,"All - Governance",null,"All - Governance","K"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,1,"All - Governance",null,"All - Governance","L"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,1,"All - Governance",null,"All - Governance","M"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,1,"All - Governance",null,"All - Governance","N"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,1,"All - Governance",null,"All - Governance","O"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,1,"All - Governance",null,"All - Governance","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,1,"All - Governance",null,"All - Governance","Q"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,1,"All - Governance",null,"All - Governance","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,1,"All - Governance",null,"All - Governance","S"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,1,"All - Governance",null,"All - Governance","T"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,1,"All - Governance",null,"All - Governance","U"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,1,"All - Governance",null,"All - Governance","V"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,1,"All - Governance",null,"All - Governance","W"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,1,"All - Governance",null,"All - Governance","X"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,1,"All - Governance",null,"All - Governance","Y"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,1,"All - Governance",null,"All - Governance","Z"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,1,"All - Governance",null,"All - Governance","AA"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Governance",null,"All - Governance","AB"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Governance",null,"All - Governance","AC"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,1,"All - Governance",null,"All - Governance","AD"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,1,"All - Governance",null,"All - Governance","AE"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,1,"All - Governance",null,"All - Governance","AF"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,1,"All - Governance",null,"All - Governance","AG"]
[null,null,"Y","PENSION FUND","Private",null,null,null,1,"All - Governance",null,"All - Governance","AH"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,1,"All - Governance",null,"All - Governance","AI"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,1,"All - Governance",null,"All - Governance","AJ"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,1,"All - Governance",null,"All - Governance","AK"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,1,"All - Governance",null,"All - Governance","AL"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,1,"All - Governance",null,"All - Governance","AM"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,1,"All - Governance",null,"All - Governance","AN"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,1,"All - Governance",null,"All - Governance","AO"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,1,"All - Governance",null,"All - Governance","AP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,1,"All - Governance",null,"All - Governance","AQ"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,1,"All - Governance",null,"All - Governance","AR"]
[null,null,"Y","Asset Manager","LISP",null,null,null,1,"All - Governance",null,"All - Governance","AS"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,1,"All - Governance",null,"All - Governance","AT"]
[null,null,"Y","BANK","Traditional",null,null,null,1,"All - Governance",null,"All - Governance","AU"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,1,"All - Governance",null,"All - Governance","AV"]
[null,null,"Y","BANK","Mutual",null,null,null,1,"All - Governance",null,"All - Governance","AW"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,1,"All - Governance",null,"All - Governance","AX"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,1,"All - Governance",null,"All - Governance","AY"]
[null,null,"Y","CATEGORY 1  FSP","Motordealer",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","K"]
[null,null,"Y","CATEGORY 1  FSP","Retailer",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","L"]
[null,null,"Y","CATEGORY 1  FSP","Credit Provider",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","M"]
[null,null,"Y","CATEGORY 1  FSP","Funeral Provider",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","N"]
[null,null,"Y","CATEGORY 1  FSP","Brokerage",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","O"]
[null,null,"Y","CATEGORY 1  FSP","Treasury Outsourcing Company",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","P"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Non-mandated intermediary",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","Q"]
[null,null,"Y","CATEGORY 1  FSP","Non-Life Underwriting Manager",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","R"]
[null,null,"Y","CATEGORY 1  FSP","Life Non-mandated intermediary",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","S"]
[null,null,"Y","CATEGORY 1  FSP","Life Underwriting Manager",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","T"]
[null,null,"Y","CATEGORY 1  FSP","Other",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","U"]
[null,null,"Y","CATEGORY 4 FSP",null,null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","V"]
[null,null,"Y","LIFE INSURER","Individual policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","W"]
[null,null,"Y","LIFE INSURER","Group Policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","X"]
[null,null,"Y","NON-LIFE INSURER","Commercial lines",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","Y"]
[null,null,"Y","NON-LIFE INSURER","Personal Lines",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","Z"]
[null,null,"Y","LIFE MICRO-INSURER","Group policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AA"]
[null,null,"Y","LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AB"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Individual Policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AC"]
[null,null,"Y","NON-LIFE MICRO-INSURER","Group Policies",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AD"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Retail",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AE"]
[null,null,"Y","13B PENSION FUND ADMINISTRATOR","Non-Retail",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AF"]
[null,null,"Y","PENSION FUND","Underwritten",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AG"]
[null,null,"Y","PENSION FUND","Private",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AH"]
[null,null,"Y","PENSION FUND","Own Administered",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AI"]
[null,null,"Y","Collective Investment Schemes","Securities",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AJ"]
[null,null,"Y","Collective Investment Schemes","Participatory interest in Bonds",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AK"]
[null,null,"Y","Collective Investment Schemes","Property",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AL"]
[null,null,"Y","Collective Investment Schemes","Retail Hedge Funds",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AM"]
[null,null,"Y","Collective Investment Schemes","Qualified Hedge Funds",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AN"]
[null,null,"Y","Collective Investment Schemes","Other",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AO"]
[null,null,"Y","Asset Manager","Discretionary FSP",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AP"]
[null,null,"Y","Asset Manager","Hedge Fund",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AQ"]
[null,null,"Y","Asset Manager","Administrator",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AR"]
[null,null,"Y","Asset Manager","LISP",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AS"]
[null,null,"Y","Asset Manager","Private Equities",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AT"]
[null,null,"Y","BANK","Traditional",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AU"]
[null,null,"Y","BANK","Foreign Owned",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AV"]
[null,null,"Y","BANK","Mutual",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AW"]
[null,null,"Y","CO-OPERATIVES","Bank",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AX"]
[null,null,"Y","CO-OPERATIVES","Financial Institution",null,null,null,1,"All - Conflict of Interest",null,"All - Conflict of Interest","AY"]

{"sheet":"Life Insurer Product Info","index":3,"n_rows":1009,"n_cols":20,"rows_kept":1009,"cut":false,"hidden":true,"merged":[[637,17,640,17],[641,17,644,17],[645,17,645,18],[646,17,646,18],[615,17,615,18],[616,17,621,17],[622,17,625,17],[626,17,629,17],[630,17,630,18],[631,17,636,17],[600,17,612,17],[600,18,600,19],[601,18,604,18],[605,18,608,18],[609,18,610,18],[611,18,612,18],[587,17,599,17],[587,18,587,19],[588,18,591,18],[592,18,595,18],[596,18,597,18],[598,18,599,18],[574,17,586,17],[574,18,574,19],[575,18,578,18],[579,18,582,18],[583,18,584,18],[585,18,586,18],[568,17,572,17],[546,17,547,17],[548,17,551,17],[553,17,555,17],[556,17,559,17],[560,17,563,17]]}
[null,null,null,"Insurer: Product information"]
[]
[null,null,null,"Select \"Yes\" from the dropdown boxes next to the lines of business which are applicable to you:"]
[]
[null,null,null,"Life Insurance"]
[]
[null,null,null,"Level 1","Level 2","Level 3","Level 4","Level 5","Y/N"]
[null,null,null,"RISK","Individually risk rated","Death",0,0,"N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"Frail care","N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"Medical emergency evacuation or transport","N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"Critical Illness","N"]
[null,null,null,"RISK","Individually risk rated","Health",0,"Other","N"]
[null,null,null,"RISK","Individually risk rated","Disability (lump sum)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (lump sum)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (lump sum)",0,"Total disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (lump sum)",0,"Functional Impairment","N"]
[null,null,null,"RISK","Individually risk rated","Disability (recurring payment)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (recurring payment)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (recurring payment)",0,"Total disability","N"]
[null,null,null,"RISK","Individually risk rated","Disability (recurring payment)",0,"Functional Impairment","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Death",0,0,"N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"Frail care","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"Medical emergency evacuation or transport","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"Critical Illness","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Health",0,"Other","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (lump sum)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (lump sum)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (lump sum)",0,"Total disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (lump sum)",0,"Functional Impairment","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (recurring payment)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (recurring payment)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (recurring payment)",0,"Total disability","N"]
[null,null,null,"RISK","Individually underwritten on a group basis","Disability (recurring payment)",0,"Functional Impairment","N"]
[null,null,null,"RISK","Group","Death",0,0,"N"]
[null,null,null,"RISK","Group","Health",0,"Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"RISK","Group","Health",0,"Frail care","N"]
[null,null,null,"RISK","Group","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"RISK","Group","Health",0,"Medical emergency evacuation or transport","N"]
[null,null,null,"RISK","Group","Health",0,"Critical Illness","N"]
[null,null,null,"RISK","Group","Health",0,"Other","N"]
[null,null,null,"RISK","Group","Disability (lump sum)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Group","Disability (lump sum)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Group","Disability (lump sum)",0,"Total disability","N"]
[null,null,null,"RISK","Group","Disability (lump sum)",0,"Functional Impairment","N"]
[null,null,null,"RISK","Group","Disability (recurring payment)",0,"Own occupation disability","N"]
[null,null,null,"RISK","Group","Disability (recurring payment)",0,"Own/similar occupation disability","N"]
[null,null,null,"RISK","Group","Disability (recurring payment)",0,"Total disability","N"]
[null,null,null,"RISK","Group","Disability (recurring payment)",0,"Functional Impairment","N"]
[null,null,null,"FUND RISK","Group","Death",0,0,"N"]
[null,null,null,"FUND RISK","Group","Disability (lump sum)",0,0,"N"]
[null,null,null,"FUND RISK","Group","Disability (recurring payment)",0,0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Death",0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (lump sum)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (recurring payment)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (lump sum)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Health (recurring)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Retrenchment",0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated (Mandatory)",0,"Other",0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Death",0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (lump sum)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (recurring payment)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (lump sum)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Health (recurring)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Retrenchment",0,"N"]
[null,null,null,"CREDIT LIFE","Individually risk rated  (Optional)",0,"Other",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Death",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (lump sum)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (recurring payment)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (lump sum)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Health (recurring)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Retrenchment",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",0,"Other",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Death",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (lump sum)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (recurring payment)","Total disability","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (lump sum)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","Non-medical expense cover as a result of hospitalisation","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","Frail care","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","Medical emergency evacuation or transport","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","Critical Illness","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Health (recurring)","Other","N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Retrenchment",0,"N"]
[null,null,null,"CREDIT LIFE","Individually underwritten on a group basis (optional)",0,"Other",0,"N"]
[null,null,null,"FUNERAL","Individually risk rated",0,0,0,"N"]
[null,null,null,"FUNERAL","Group",0,0,0,"N"]
[null,null,null,"LIFE ANNUITIES","Guaranteed (partially or fully)",0,0,0,"N"]
[null,null,null,"LIFE ANNUITIES","Market related",0,0,0,"N"]
[null,null,null,"LIFE ANNUITIES","Linked",0,0,0,"N"]
[null,null,null,"LIFE ANNUITIES","With discretionary participation features",0,0,0,"N"]
[null,null,null,"LIFE ANNUITIES","Combination",0,0,0,"N"]
[null,null,null,"INDIVIDUAL INVESTMENTS","Guaranteed (partially or fully)",0,0,0,"N"]
[null,null,null,"INDIVIDUAL INVESTMENTS","Market related",0,0,0,"N"]
[null,null,null,"INDIVIDUAL INVESTMENTS","Linked",0,0,0,"N"]
[null,null,null,"INDIVIDUAL INVESTMENTS","With discretionary participation features",0,0,0,"N"]
[null,null,null,"INDIVIDUAL INVESTMENTS","Combination",0,0,0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Retirement annuities",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Other",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Retirement annuities",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Other",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Retirement annuities",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Other",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Retirement annuities",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Other",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Retirement annuities",0,"N"]
[null,null,null,"FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Other",0,"N"]
[null,null,null,"INCOME DRAWDOWN","Guaranteed (partially or fully)",0,0,0,"N"]
[null,null,null,"INCOME DRAWDOWN","Market related",0,0,0,"N"]
[null,null,null,"INCOME DRAWDOWN","Linked",0,0,0,"N"]
[null,null,null,"INCOME DRAWDOWN","With discretionary participation features",0,0,0,"N"]
[null,null,null,"INCOME DRAWDOWN","Combination",0,0,0,"N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","With discretionary participation features","Health (recurring)","Other","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Universal Life","Other","Health (recurring)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","With discretionary participation features","Health (recurring)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Death",0,"N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own/similar occupation disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Total disability","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Functional Impairment","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Other","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Critical Illness","N"]
[null,null,null,"COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Other","N"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,3,{"$f":"C262+1","v":4},5,6,7,8,9,10,11,12,{"$f":"L262+1","v":13},{"$f":"M262+1","v":14}]
[null,null,null,null,null,null,null,null,{"$f":"SUM(I265:I273)","v":0}]
[null,null,"Y","Level 1"]
[null,null,"Y","COMBINED POLICIES",null,null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D265,$I$8:$I$252,\"Y\")","v":0}]
[null,null,"Y","CREDIT LIFE",null,null,null,null,0]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES",null,null,null,null,0]
[null,null,"Y","FUND RISK",null,null,null,null,0]
[null,null,"Y","FUNERAL",null,null,null,null,0]
[null,null,"Y","INCOME DRAWDOWN",null,null,null,null,0]
[null,null,"Y","INDIVIDUAL INVESTMENTS",null,null,null,null,0]
[null,null,"Y","LIFE ANNUITIES",null,null,null,null,0]
[null,null,"Y","RISK",null,null,null,null,0]
[]
[null,null,"Y","Level 2 - Hide Sheets",null,null,null,null,null,null,null,"SheetNames","General Column"]
[null,null,"Y","Show sheet if any of above is selected",null,null,null,null,{"$f":"COUNTIF($I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-BC Add Ind"]
[null,null,"Y","Show sheet if any of above is selected",null,null,null,null,{"$f":"COUNTIF($I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-BC Add Group"]
[null,null,"Y","FUNERAL","Individually risk rated",null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D278,$E$8:$E$252,E278,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Risk Funeral",null,null,"New Sheet introduced"]
[null,null,"Y","FUNERAL","Group",null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D279,$E$8:$E$252,E279,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Funeral Group",null,null,"New Sheet introduced"]
[null,null,"Y","RISK","Individually risk rated",null,null,null,0,null,null,"Life Insurer-Risk Ben Ind"]
[null,null,"Y","RISK","Individually underwritten on a group basis",null,null,null,0,null,null,"Life Insurer-Risk Ben WR_G",null,null,"New Sheet introduced"]
[null,null,"Y","RISK","Group",null,null,null,0,null,null,"Life Insurer-Risk Ben Group"]
[null,null,"Y","FUND RISK","Group",null,null,null,0,null,null,"Life Insurer-Fund Risk Group",null,null,"New Sheet introduced"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies",null,null,null,0,null,null,"Life Insurer-Combined_FMP",null,null,"New Sheet introduced"]
[null,null,"Y","COMBINED POLICIES","Universal Life",null,null,null,0,null,null,"Life Insurer-Combined_Universal",null,null,"New Sheet introduced"]
[null,null,"Y","LIFE ANNUITIES","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life Insurer-Life Annuities_G",null,null,"New Sheet introduced"]
[null,null,"Y","LIFE ANNUITIES","Market related",null,null,null,0,null,null,"Life Insurer-Life Annuities_MR",null,null,"New Sheet introduced"]
[null,null,"Y","LIFE ANNUITIES","With discretionary participation features",null,null,null,0,null,null,"Life Insurer-Life Annuities_W",null,null,"New Sheet introduced"]
[null,null,"Y","LIFE ANNUITIES","Combination",null,null,null,0,null,null,"Life Insurer-Life Annuities_C",null,null,"New Sheet introduced"]
[null,null,"Y","LIFE ANNUITIES","Linked",null,null,null,0,null,null,"Life Insurer-Life Annuities"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Combination",null,null,null,0,null,null,"Life insurer - Ind_C",null,null,"New Sheet introduced"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","With discretionary participation features",null,null,null,0,null,null,"Life insurer - Ind_W",null,null,"New Sheet introduced"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Market related",null,null,null,0,null,null,"Life insurer - Ind_MR",null,null,"New Sheet introduced"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life insurer - Ind_G",null,null,"New Sheet introduced"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Linked",null,null,null,0,null,null,"Life insurer - Individual Inves"]
[null,null,"Y","INCOME DRAWDOWN","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life insurer - Income Drawd_G",null,null,"New Sheet introduced"]
[null,null,"Y","INCOME DRAWDOWN","Market related"," ",null,null,0,null,null,"Life insurer - Income Drawd_MR",null,null,"New Sheet introduced"]
[null,null,"Y","INCOME DRAWDOWN","With discretionary participation features",null,null,null,0,null,null,"Life insurer - Income Drawd_W",null,null,"New Sheet introduced"]
[null,null,"Y","INCOME DRAWDOWN","Combination",null,null,null,0,null,null,"Life insurer - Income Drawd_C",null,null,"New Sheet introduced"]
[null,null,"Y","INCOME DRAWDOWN","Linked",null,null,null,0,null,null,"Life insurer - Income Drawdown",null,null,"New Sheet introduced"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",null,null,null,0,null,null,"Life insurer- Fund Invest_C",null,null,"New Sheet introduced"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",null,null,null,0,null,null,"Life insurer- Fund Invest_W",null,null,"New Sheet introduced"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",null,null,null,0,null,null,"Life insurer- Fund Invest_MR",null,null,"New Sheet introduced"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life insurer- Fund Invest_G",null,null,"New Sheet introduced"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",null,null,null,0,null,null,"Life insurer- Fund Investment"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,null,null,0,null,null,"Life Insurer-Credit_IM",null,null,"New Sheet introduced"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,null,null,0,null,null,"Life Insurer-Credit_IO",null,null,"New Sheet introduced"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,null,null,0,null,null,"Life Insurer-Credit_GB_O",null,null,"New Sheet introduced"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,null,null,0,null,null,"Life Insurer-Credit_GB_M",null,null,"New Sheet introduced"]
[null,null,null," "]
[]
[]
[]
[null,null,3,{"$f":"C314+1","v":4},5,6,7,8,9,10,11,12,13,14,15]
[]
[null,null,"Y","Level 3 - Columns",null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","RISK","Individually risk rated","Death",null,null,{"$f":"COUNTIFS($D$8:$D$252,D317,$E$8:$E$252,E317,$F$8:$F$252,F317,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Risk Ben Ind","K"]
[null,null,"Y","RISK","Individually risk rated","Health",null,null,0,null,null,"Life Insurer-Risk Ben Ind","R"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,null,0,null,null,"Life Insurer-Risk Ben Ind","W"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,null,0,null,null,"Life Insurer-Risk Ben Ind","AB"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Death",null,null,0,null,null,"Life Insurer-Risk Ben WR_G","K"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,null,0,null,null,"Life Insurer-Risk Ben WR_G","R"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,null,0,null,null,"Life Insurer-Risk Ben WR_G","W"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,null,0,null,null,"Life Insurer-Risk Ben WR_G","AB"]
[null,null,"Y","RISK","Group","Death",null,null,0,null,null,"Life Insurer-Risk Ben Group","K"]
[null,null,"Y","RISK","Group","Health",null,null,0,null,null,"Life Insurer-Risk Ben Group","R"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,null,0,null,null,"Life Insurer-Risk Ben Group","W"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,null,0,null,null,"Life Insurer-Risk Ben Group","AB"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features",null,null,{"$f":"COUNTIFS($D$8:$D$252,D329,$E$8:$E$252,E329,$F$8:$F$252,F329,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","AC"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other",null,null,0,null,null,"Life Insurer-Combined_Universal","AV"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With discretionary participation features",null,null,0,null,null,"Life Insurer-Combined_FMP","AB"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)",null,null,0,null,null,"Life Insurer-Combined_FMP","AT"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related",null,null,0,null,null,"Life Insurer-Combined_FMP","BL"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination",null,null,0,null,null,"Life Insurer-Combined_FMP","CD"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
["Level 4",null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Death",null,{"$f":"COUNTIFS($D$8:$D$252,D337,$E$8:$E$252,E337,$F$8:$F$252,F337,$G$8:$G$252,G337,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Credit_IM","K"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)",null,0,null,null,"Life Insurer-Credit_IM","P"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)",null,0,null,null,"Life Insurer-Credit_IM","U"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)",null,0,null,null,"Life Insurer-Credit_IM","AB"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)",null,0,null,null,"Life Insurer-Credit_IM","AI"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Retrenchment",null,0,null,null,"Life Insurer-Credit_IM","AJ"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Other",null,0,null,null,"Life Insurer-Credit_IM","AK"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Death",null,0,null,null,"Life Insurer-Credit_IO","K"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)",null,0,null,null,"Life Insurer-Credit_IO","P"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)",null,0,null,null,"Life Insurer-Credit_IO","U"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)",null,0,null,null,"Life Insurer-Credit_IO","AB"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)",null,0,null,null,"Life Insurer-Credit_IO","AI"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Retrenchment",null,0,null,null,"Life Insurer-Credit_IO","AJ"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Other",null,0,null,null,"Life Insurer-Credit_IO","AK"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Death",null,0,null,null,"Life Insurer-Credit_GB_M","K"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)",null,0,null,null,"Life Insurer-Credit_GB_M","P"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)",null,0,null,null,"Life Insurer-Credit_GB_M","U"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)",null,0,null,null,"Life Insurer-Credit_GB_M","AB"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)",null,0,null,null,"Life Insurer-Credit_GB_M","AI"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Retrenchment",null,0,null,null,"Life Insurer-Credit_GB_M","AJ"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Other",null,0,null,null,"Life Insurer-Credit_GB_M","AK"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Death",null,0,null,null,"Life Insurer-Credit_GB_O","K"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)",null,0,null,null,"Life Insurer-Credit_GB_O","P"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)",null,0,null,null,"Life Insurer-Credit_GB_O","U"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)",null,0,null,null,"Life Insurer-Credit_GB_O","AB"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)",null,0,null,null,"Life Insurer-Credit_GB_O","AI"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Retrenchment",null,0,null,null,"Life Insurer-Credit_GB_O","AJ"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Other",null,0,null,null,"Life Insurer-Credit_GB_O","AK"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Death",null,{"$f":"COUNTIFS($D$8:$D$252,D365,$E$8:$E$252,E365,$F$8:$F$252,F365,$G$8:$G$252,G365,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","K"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_Universal","V"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_Universal","AA"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_Universal","N"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)",null,0,null,null,"Life Insurer-Combined_Universal","Q"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Death",null,0,null,null,"Life Insurer-Combined_Universal","AC"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_Universal","AN"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_Universal","AS"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_Universal","AF"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)",null,0,null,null,"Life Insurer-Combined_Universal","AI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Death",null,0,null,null,"Life Insurer-Combined_FMP","K"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","V"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_FMP","AA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","N"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Health (recurring)",null,0,null,null,"Life Insurer-Combined_FMP","Q"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Death",null,0,null,null,"Life Insurer-Combined_FMP","AC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","AN"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_FMP","AS"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","AF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)",null,0,null,null,"Life Insurer-Combined_FMP","AI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Death",null,0,null,null,"Life Insurer-Combined_FMP","AU"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","BF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_FMP","BK"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","AX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)",null,0,null,null,"Life Insurer-Combined_FMP","BA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Death",null,0,null,null,"Life Insurer-Combined_FMP","BM"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","BX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)",null,0,null,null,"Life Insurer-Combined_FMP","CC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)",null,0,null,null,"Life Insurer-Combined_FMP","BP"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)",null,0,null,null,"Life Insurer-Combined_FMP","BS"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
["Level 5",null,"Y","RISK","Individually risk rated","Health",null,"Non-medical expense cover as a result of hospitalisation",{"$f":"COUNTIFS($D$8:$D$252,D397,$E$8:$E$252,E397,$F$8:$F$252,F397,$G$8:$G$252,G397,$H$8:$H$252,H397,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Risk Ben Ind","L"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Frail care",0,null,null,"Life Insurer-Risk Ben Ind","M"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Risk Ben Ind","N"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Medical emergency evacuation or transport",0,null,null,"Life Insurer-Risk Ben Ind","O"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Critical Illness",0,null,null,"Life Insurer-Risk Ben Ind","P"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Other",0,null,null,"Life Insurer-Risk Ben Ind","Q"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","S"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","T"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben Ind","U"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Ind","V"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","X"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","Y"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben Ind","Z"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Ind","AA"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Risk Ben WR_G","L"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Frail care",0,null,null,"Life Insurer-Risk Ben WR_G","M"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Risk Ben WR_G","N"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Medical emergency evacuation or transport",0,null,null,"Life Insurer-Risk Ben WR_G","O"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Critical Illness",0,null,null,"Life Insurer-Risk Ben WR_G","P"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Other",0,null,null,"Life Insurer-Risk Ben WR_G","Q"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben WR_G","S"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben WR_G","T"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben WR_G","U"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben WR_G","V"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben WR_G","X"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben WR_G","Y"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben WR_G","Z"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben WR_G","AA"]
[null,null,"Y","RISK","Group","Health",null,"Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Risk Ben Group","L"]
[null,null,"Y","RISK","Group","Health",null,"Frail care",0,null,null,"Life Insurer-Risk Ben Group","M"]
[null,null,"Y","RISK","Group","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Risk Ben Group","N"]
[null,null,"Y","RISK","Group","Health",null,"Medical emergency evacuation or transport",0,null,null,"Life Insurer-Risk Ben Group","O"]
[null,null,"Y","RISK","Group","Health",null,"Critical Illness",0,null,null,"Life Insurer-Risk Ben Group","P"]
[null,null,"Y","RISK","Group","Health",null,"Other",0,null,null,"Life Insurer-Risk Ben Group","Q"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Group","S"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Group","T"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben Group","U"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Group","V"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Group","X"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Group","Y"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Total disability",0,null,null,"Life Insurer-Risk Ben Group","Z"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Group","AA"]
[null,null,"Y"]
[null,null,"Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Credit_IM","L"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_IM","M"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Credit_IM","N"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Credit_IM","O"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Own occupation disability",{"$f":"COUNTIFS($D$8:$D$252,D445,$E$8:$E$252,E445,$F$8:$F$252,F445,$G$8:$G$252,G445,$H$8:$H$252,H445,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Credit_IM","Q"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_IM","R"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Credit_IM","S"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Credit_IM","T"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_IM","V"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Frail care",0,null,null,"Life Insurer-Credit_IM","W"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_IM","X"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_IM","Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Critical Illness",0,null,null,"Life Insurer-Credit_IM","Z"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Other",0,null,null,"Life Insurer-Credit_IM","AA"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_IM","AC"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Frail care",0,null,null,"Life Insurer-Credit_IM","AD"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_IM","AE"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_IM","AF"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Critical Illness",0,null,null,"Life Insurer-Credit_IM","AG"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Other",0,null,null,"Life Insurer-Credit_IM","AH"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Credit_IO","L"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_IO","M"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Credit_IO","N"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Credit_IO","O"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Own occupation disability",0,null,null,"Life Insurer-Credit_IO","Q"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_IO","R"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Credit_IO","S"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Credit_IO","T"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_IO","V"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Frail care",0,null,null,"Life Insurer-Credit_IO","W"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_IO","X"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_IO","Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Critical Illness",0,null,null,"Life Insurer-Credit_IO","Z"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Other",0,null,null,"Life Insurer-Credit_IO","AA"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_IO","AC"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Frail care",0,null,null,"Life Insurer-Credit_IO","AD"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",{"$f":"COUNTIFS($D$8:$D$252,D477,$E$8:$E$252,E477,$F$8:$F$252,F477,$G$8:$G$252,G477,$H$8:$H$252,H477,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Credit_IO","AE"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_IO","AF"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Critical Illness",0,null,null,"Life Insurer-Credit_IO","AG"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Other",0,null,null,"Life Insurer-Credit_IO","AH"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Credit_GB_M","L"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_GB_M","M"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Credit_GB_M","N"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Credit_GB_M","O"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Own occupation disability",0,null,null,"Life Insurer-Credit_GB_M","Q"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_GB_M","R"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Credit_GB_M","S"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Credit_GB_M","T"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_GB_M","V"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Frail care",0,null,null,"Life Insurer-Credit_GB_M","W"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_GB_M","X"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_GB_M","Y"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Critical Illness",0,null,null,"Life Insurer-Credit_GB_M","Z"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Other",0,null,null,"Life Insurer-Credit_GB_M","AA"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_GB_M","AC"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Frail care",0,null,null,"Life Insurer-Credit_GB_M","AD"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_GB_M","AE"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_GB_M","AF"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Critical Illness",0,null,null,"Life Insurer-Credit_GB_M","AG"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Other",0,null,null,"Life Insurer-Credit_GB_M","AH"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Credit_GB_O","L"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_GB_O","M"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Credit_GB_O","N"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Credit_GB_O","O"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Own occupation disability",0,null,null,"Life Insurer-Credit_GB_O","Q"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Credit_GB_O","R"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Credit_GB_O","S"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Credit_GB_O","T"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",{"$f":"COUNTIFS($D$8:$D$252,D509,$E$8:$E$252,E509,$F$8:$F$252,F509,$G$8:$G$252,G509,$H$8:$H$252,H509,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Credit_GB_O","V"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Frail care",0,null,null,"Life Insurer-Credit_GB_O","W"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_GB_O","X"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_GB_O","Y"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Critical Illness",0,null,null,"Life Insurer-Credit_GB_O","Z"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Other",0,null,null,"Life Insurer-Credit_GB_O","AA"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Credit_GB_O","AC"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Frail care",0,null,null,"Life Insurer-Credit_GB_O","AD"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Credit_GB_O","AE"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Medical emergency evacuation or transport",0,null,null,"Life Insurer-Credit_GB_O","AF"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Critical Illness",0,null,null,"Life Insurer-Credit_GB_O","AG"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Other",0,null,null,"Life Insurer-Credit_GB_O","AH"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Combined_Universal","R"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Combined_Universal","S"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Combined_Universal","T"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Combined_Universal","U"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Own occupation disability",0,null,null,"Life Insurer-Combined_Universal","W"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Combined_Universal","X"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Combined_Universal","Y"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Combined_Universal","Z"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)","Critical Illness",0,null,null,"Life Insurer-Combined_Universal","L"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)","Other",0,null,null,"Life Insurer-Combined_Universal","M"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)","Critical Illness",0,null,null,"Life Insurer-Combined_Universal","O"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)","Other",0,null,null,"Life Insurer-Combined_Universal","P"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own occupation disability",0,null,null,"Life Insurer-Combined_Universal","AJ"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life Insurer-Combined_Universal","AK"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Total disability",0,null,null,"Life Insurer-Combined_Universal","AL"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Functional Impairment",0,null,null,"Life Insurer-Combined_Universal","AM"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own occupation disability",0,null,null,"Life Insurer-Combined_Universal","AO"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life Insurer-Combined_Universal","AP"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Total disability",0,null,null,"Life Insurer-Combined_Universal","AQ"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Functional Impairment",0,null,null,"Life Insurer-Combined_Universal","AR"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Critical Illness",{"$f":"COUNTIFS($D$8:$D$252,D541,$E$8:$E$252,E541,$F$8:$F$252,F541,$G$8:$G$252,G541,$H$8:$H$252,H541,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","AD"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Other",{"$f":"COUNTIFS($D$8:$D$252,D542,$E$8:$E$252,E542,$F$8:$F$252,F542,$G$8:$G$252,G542,$H$8:$H$252,H542,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","AE"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)","Critical Illness",{"$f":"COUNTIFS($D$8:$D$252,D543,$E$8:$E$252,E543,$F$8:$F$252,F543,$G$8:$G$252,G543,$H$8:$H$252,H543,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","AG"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)","Other",{"$f":"COUNTIFS($D$8:$D$252,D544,$E$8:$E$252,E544,$F$8:$F$252,F544,$G$8:$G$252,G544,$H$8:$H$252,H544,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-Combined_Universal","AH"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","RISK","Individually risk rated",null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D547,$E$8:$E$252,E547,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-BC Add Ind","K",null,null,null,null,"Risk","Individually risk rated"]
[null,null,"Y","RISK","Individually underwritten on a group basis",null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D548,$E$8:$E$252,E548,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-BC Add Ind","L",null,null,null,null,null,"Individually underwritten on a group basis"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,null,null,{"$f":"COUNTIFS($D$8:$D$252,D549,$E$8:$E$252,E549,$I$8:$I$252,\"Y\")","v":0},null,null,"Life Insurer-BC Add Ind","M",null,null,null,null,"Credit Life","Individually risk rated (mandatory)"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,null,null,0,null,null,"Life Insurer-BC Add Ind","N",null,null,null,null,null,"Individually risk rated  (Optional)"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,null,null,0,null,null,"Life Insurer-BC Add Ind","O",null,null,null,null,null,"Individually underwritten  on a group basis (Mandatory)"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,null,null,0,null,null,"Life Insurer-BC Add Ind","p",null,null,null,null,null,"Individually underwritten on a group basis (optional)"]
[null,null,"Y","FUNERAL","Individually risk rated",null,null,null,0,null,null,"Life Insurer-BC Add Ind","Q",null,null,null,null,"Funeral","Individual"]
[null,null,"Y","LIFE ANNUITIES","Guaranteed (partially or fully)","With discretionary participation features",null,null,0,null,null,"Life Insurer-BC Add Ind","R",null,null,null,null,"Life Annuities","Guaranteed (partially or fully)"]
[null,null,"Y","LIFE ANNUITIES","Market related",null,null,null,0,null,null,"Life Insurer-BC Add Ind","S",null,null,null,null,null,"Market Related"]
[null,null,"Y","LIFE ANNUITIES","With discretionary participation features",null,null,null,0,null,null,"Life Insurer-BC Add Ind","T",null,null,null,null,"Life Annuities","With discretionary participation features"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life Insurer-BC Add Ind","U",null,null,null,null,"Individual Investments","Guaranteed (partially or fully)"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Market related",null,null,null,0,null,null,"Life Insurer-BC Add Ind","V",null,null,null,null,null,"Market related"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Linked   ",null,null,null,0,null,null,"Life Insurer-BC Add Ind","W",null,null,null,null,null,"Linked"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","With discretionary participation features",null,null,null,0,null,null,"Life Insurer-BC Add Ind","X",null,null,null,null,null,"With discretionary participation features"]
[null,null,"Y","INCOME DRAWDOWN","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life Insurer-BC Add Ind","Y",null,null,null,null,"Income Drawdown","Guaranteed (partially or fully)"]
[null,null,"Y","INCOME DRAWDOWN","Market related",null,null,null,0,null,null,"Life Insurer-BC Add Ind","Z",null,null,null,null,null,"Market related"]
[null,null,"Y","INCOME DRAWDOWN","Linked",null,null,null,0,null,null,"Life Insurer-BC Add Ind","AA",null,null,null,null,null,"Linked"]
[null,null,"Y","INCOME DRAWDOWN","With discretionary participation features",null,null,null,0,null,null,"Life Insurer-BC Add Ind","AB",null,null,null,null,"Income Drawdown","With discretionary participation features"]
[null,null,"Y","COMBINED POLICIES","Universal Life",null,null,null,0,null,null,"Life Insurer-BC Add Ind","AC",null,null,null,null,"Combined Policies","Universal Life"]
[null,null,"Y","RISK","Group",null,null,null,0,null,null,"Life Insurer-BC Add Group","K",null,null,null,null,"Risk"]
[null,null,"Y","FUNERAL","Group",null,null,null,0,null,null,"Life Insurer-BC Add Group","L",null,null,null,null,"Funeral"]
[null,null,"Y","Fund Risk","Group",null,null,null,0,null,null,"Life Insurer-BC Add Group","M",null,null,null,null,"Fund Risk"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",null,null,null,0,null,null,"Life Insurer-BC Add Group","N",null,null,null,null,"Fund Investments - Fund Member Policies","Guaranteed (partially or fully)"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",null,null,null,0,null,null,"Life Insurer-BC Add Group","O",null,null,null,null,null,"Market related"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",null,null,null,0,null,null,"Life Insurer-BC Add Group","P",null,null,null,null,null,"Linked"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",null,null,null,0,null,null,"Life Insurer-BC Add Group","Q",null,null,null,null,null,"With discretionary participation features"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",null,null,null,0,null,null,"Life Insurer-BC Add Group","R",null,null,null,null,null,"Combination"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies",null,null,null,0,null,null,"Life Insurer-BC Add Group","S",null,null,null,null,"Combined Policies","Fund Member Policies"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Death",0,{"$f":"COUNTIFS($D$8:$D$252,D575,$E$8:$E$252,E575,$I$8:$I$252,\"Y\",$F$8:$F$252,F575,$G$8:$G$252,G575,$H$8:$H$252,H575)","v":0},null,null,"Life insurer-Comb Fund","AC",null,null,null,null,{"$f":"UPPER(\"GUARANTEED (partially or fully)\")","v":"GUARANTEED (PARTIALLY OR FULLY)"},"Death"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","AD",null,null,null,null,null,"Disability (lump sum)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","AE",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Total disability",0,null,null,"Life insurer-Comb Fund","AF",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","AG",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","AI",null,null,null,null,null,"Disability (recurring)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","AJ",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Total disability",0,null,null,"Life insurer-Comb Fund","AK",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","AL",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Critical Illness",0,null,null,"Life insurer-Comb Fund","AN",null,null,null,null,null,"Health (lump sum)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Other",0,null,null,"Life insurer-Comb Fund","AO",null,null,null,null,null,null,"Other"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Critical Illness",0,null,null,"Life insurer-Comb Fund","AQ",null,null,null,null,null,"Health (recurring)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Other",0,null,null,"Life insurer-Comb Fund","AR",null,null,null,null,null,null,"Other"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Death",0,0,null,null,"Life insurer-Comb Fund","AU",null,null,null,null,"LINKED / MARKET RELATED","Death"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","AV",null,null,null,null,null,"Disability (lump sum)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","AW",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Total disability",0,null,null,"Life insurer-Comb Fund","AX",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","AY",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","BA",null,null,null,null,null,"Disability (recurring)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","BB",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Total disability",0,null,null,"Life insurer-Comb Fund","BC",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","BD",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Critical Illness",0,null,null,"Life insurer-Comb Fund","BF",null,null,null,null,null,"Health (lump sum)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Other",0,null,null,"Life insurer-Comb Fund","BG",null,null,null,null,null,null,"Other"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Critical Illness",0,null,null,"Life insurer-Comb Fund","BI",null,null,null,null,null,"Health (recurring)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Other",0,null,null,"Life insurer-Comb Fund","BJ",null,null,null,null,null,null,"Other"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Death",0,0,null,null,"Life insurer-Comb Fund","BM",null,null,null,null,"COMBINATION","Death"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","BN",null,null,null,null,null,"Disability (lump sum)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","BO",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Total disability",0,null,null,"Life insurer-Comb Fund","BP",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","BQ",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own occupation disability",0,null,null,"Life insurer-Comb Fund","BS",null,null,null,null,null,"Disability (recurring)","Own occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own/similar occupation disability",0,null,null,"Life insurer-Comb Fund","BT",null,null,null,null,null,null,"Own/similar occupation"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Total disability",0,null,null,"Life insurer-Comb Fund","BU",null,null,null,null,null,null,"Total disability"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Functional Impairment",0,null,null,"Life insurer-Comb Fund","BV",null,null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Critical Illness",0,null,null,"Life insurer-Comb Fund","BX",null,null,null,null,null,"Health (lump sum)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Other",0,null,null,"Life insurer-Comb Fund","BY",null,null,null,null,null,null,"Other"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Critical Illness",0,null,null,"Life insurer-Comb Fund","CA",null,null,null,null,null,"Health (recurring)","Critical Illness"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Other",0,null,null,"Life insurer-Comb Fund","CB",null,null,null,null,null,null,"Other"]
[null,null,"Y"]
[null,null,"Y"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Death",0,null,{"$f":"COUNTIFS($D$8:$D$252,D616,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F616,$G$8:$G$252,G616,$H$8:$H$252,H616)","v":0},null,null,"Life Insurer-Risk Ben Ind","K",null,null,null,null,"Death"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Non-medical expense cover as a result of hospitalisation",{"$f":"COUNTIFS($D$8:$D$252,D617,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F617,$G$8:$G$252,G617,$H$8:$H$252,H617)","v":0},null,null,"Life Insurer-Risk Ben Ind","L",null,null,null,null,"Health","Non-medical expenses cover as a result of hospitalisation"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Frail care",0,null,null,"Life Insurer-Risk Ben Ind","M",null,null,null,null,null,"Frail care"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Risk Ben Ind","N",null,null,null,null,null,"HIV, AIDS, tuberculosis and malaria testing and treatment"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Medical emergency evacuation or transport",0,null,null,"Life Insurer-Risk Ben Ind","O",null,null,null,null,null,"Medical emergency evacuation or transport"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Critical Illness",0,null,null,"Life Insurer-Risk Ben Ind","P",null,null,null,null,null,"Critical Illness"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Other",0,null,null,"Life Insurer-Risk Ben Ind","Q",null,null,null,null,null,"Other"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","S",null,null,null,null,"Disability (lump sum)","Own occupation disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Ind","T",null,null,null,null,null,"Own/Similar occupation disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Total disability",0,null,null,"Life Insurer-Risk Ben Ind","U",null,null,null,null,null,"Total disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Ind","V",null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Own occupation disability",{"$f":"COUNTIFS($D$8:$D$252,D627,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F627,$G$8:$G$252,G627,$H$8:$H$252,H627)","v":0},null,null,"Life Insurer-Risk Ben Ind","X",null,null,null,null,"Disability (recurring payment)","Own occupation disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Own/similar occupation disability",{"$f":"COUNTIFS($D$8:$D$252,D628,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F628,$G$8:$G$252,G628,$H$8:$H$252,H628)","v":0},null,null,"Life Insurer-Risk Ben Ind","Y",null,null,null,null,null,"Own/Similar occupation disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Total disability",{"$f":"COUNTIFS($D$8:$D$252,D629,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F629,$G$8:$G$252,G629,$H$8:$H$252,H629)","v":0},null,null,"Life Insurer-Risk Ben Ind","Z",null,null,null,null,null,"Total disability"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Functional Impairment",{"$f":"COUNTIFS($D$8:$D$252,D630,$E$8:$E$252,\"<>Group\",$I$8:$I$252,\"Y\",$F$8:$F$252,F630,$G$8:$G$252,G630,$H$8:$H$252,H630)","v":0},null,null,"Life Insurer-Risk Ben Ind","AA",null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","RISK","Group","Death",0,null,{"$f":"COUNTIFS($D$8:$D$252,D631,$E$8:$E$252,E631,$I$8:$I$252,\"Y\",$F$8:$F$252,F631,$G$8:$G$252,G631,$H$8:$H$252,H631)","v":0},null,null,"Life Insurer-Risk Ben Group","K",null,null,null,null,"Death"]
[null,null,"Y","RISK","Group","Health",0,"Non-medical expense cover as a result of hospitalisation",0,null,null,"Life Insurer-Risk Ben Group","L",null,null,null,null,"Health","Non-medical expenses cover as a result of hospitalisation"]
[null,null,"Y","RISK","Group","Health",0,"Frail care",0,null,null,"Life Insurer-Risk Ben Group","M",null,null,null,null,null,"Frail care"]
[null,null,"Y","RISK","Group","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment",0,null,null,"Life Insurer-Risk Ben Group","N",null,null,null,null,null,"HIV, AIDS, tuberculosis and malaria testing and treatment"]
[null,null,"Y","RISK","Group","Health",0,"Medical emergency evacuation or transport",0,null,null,"Life Insurer-Risk Ben Group","O",null,null,null,null,null,"Medical emergency evacuation or transport"]
[null,null,"Y","RISK","Group","Health",0,"Critical Illness",0,null,null,"Life Insurer-Risk Ben Group","P",null,null,null,null,null,"Critical Illness"]
[null,null,"Y","RISK","Group","Health",0,"Other",0,null,null,"Life Insurer-Risk Ben Group","Q",null,null,null,null,null,"Other"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Group","S",null,null,null,null,"Disability (lump sum)","Own occupation disability"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Group","T",null,null,null,null,null,"Own/Similar occupation disability"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Total disability",0,null,null,"Life Insurer-Risk Ben Group","U",null,null,null,null,null,"Total disability"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Group","V",null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Own occupation disability",0,null,null,"Life Insurer-Risk Ben Group","X",null,null,null,null,"Disability (recurring payment)","Own occupation disability"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Own/similar occupation disability",0,null,null,"Life Insurer-Risk Ben Group","Y",null,null,null,null,null,"Own/Similar occupation disability"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Total disability",0,null,null,"Life Insurer-Risk Ben Group","Z",null,null,null,null,null,"Total disability"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Functional Impairment",0,null,null,"Life Insurer-Risk Ben Group","AA",null,null,null,null,null,"Functional Impairment"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES",null,0,"Retirement annuities",null,{"$f":"COUNTIFS($D$8:$D$252,D646,$I$8:$I$252,\"Y\",$F$8:$F$252,F646,$G$8:$G$252,G646,$H$8:$H$252,H646)","v":0},null,null,"Life Insurer-Life Annuities","K",null,null,null,null,"Retirement annuities"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES",0,0,"Other",null,{"$f":"COUNTIFS($D$8:$D$252,D647,$I$8:$I$252,\"Y\",$F$8:$F$252,F647,$G$8:$G$252,G647,$H$8:$H$252,H647)","v":0},null,null,"Life Insurer-Life Annuities","L",null,null,null,null,"Other"]
[null,null,"Y","FUND RISK","Group","Death",null,null,{"$f":"COUNTIFS($D$8:$D$252,D648,$E$8:$E$252,E648,$I$8:$I$252,\"Y\",$F$8:$F$252,F648,$G$8:$G$252,G648,$H$8:$H$252,H648)","v":0},null,null,"Life Insurer-Fund Risk Group","K"]
[null,null,"Y","FUND RISK","Group","Disability (lump sum)",null,null,0,null,null,"Life Insurer-Fund Risk Group","L"]
[null,null,"Y","FUND RISK","Group","Disability (recurring payment)",null,null,0,null,null,"Life Insurer-Fund Risk Group","M"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Retirement annuities",null,0,null,null,"Life insurer- Fund Invest_C","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Other",null,0,null,null,"Life insurer- Fund Invest_C","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Retirement annuities",null,0,null,null,"Life insurer- Fund Invest_W","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Other",null,0,null,null,"Life insurer- Fund Invest_W","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Retirement annuities",null,0,null,null,"Life insurer- Fund Invest_MR","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Other",null,0,null,null,"Life insurer- Fund Invest_MR","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Retirement annuities",null,0,null,null,"Life insurer- Fund Invest_G","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Other",null,0,null,null,"Life insurer- Fund Invest_G","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Retirement annuities",null,0,null,null,"Life insurer- Fund Investment","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Other",null,0,null,null,"Life insurer- Fund Investment","L"]
[]
[]
[]
[]
[null,null,"Y","Level 3 - Open Columns",null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","RISK","Individually risk rated","Death",null,null,1,null,null,"Life Insurer-Risk Ben Ind","K"]
[null,null,"Y","RISK","Individually risk rated","Health",null,null,1,null,null,"Life Insurer-Risk Ben Ind","R"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,null,1,null,null,"Life Insurer-Risk Ben Ind","W"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,null,1,null,null,"Life Insurer-Risk Ben Ind","AB"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Death",null,null,1,null,null,"Life Insurer-Risk Ben WR_G","K"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,null,1,null,null,"Life Insurer-Risk Ben WR_G","R"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,null,1,null,null,"Life Insurer-Risk Ben WR_G","W"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,null,1,null,null,"Life Insurer-Risk Ben WR_G","AB"]
[null,null,"Y","RISK","Group","Death",null,null,1,null,null,"Life Insurer-Risk Ben Group","K"]
[null,null,"Y","RISK","Group","Health",null,null,1,null,null,"Life Insurer-Risk Ben Group","R"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,null,1,null,null,"Life Insurer-Risk Ben Group","W"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,null,1,null,null,"Life Insurer-Risk Ben Group","AB"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features",null,null,1,null,null,"Life Insurer-Combined_Universal","AC"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other",null,null,1,null,null,"Life Insurer-Combined_Universal","AV"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With discretionary participation features",null,null,1,null,null,"Life Insurer-Combined_FMP","AB"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)",null,null,1,null,null,"Life Insurer-Combined_FMP","AT"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related",null,null,1,null,null,"Life Insurer-Combined_FMP","BL"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination",null,null,1,null,null,"Life Insurer-Combined_FMP","CD"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Death",null,1,null,null,"Life Insurer-Credit_IM","K"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)",null,1,null,null,"Life Insurer-Credit_IM","P"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)",null,1,null,null,"Life Insurer-Credit_IM","U"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)",null,1,null,null,"Life Insurer-Credit_IM","AB"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)",null,1,null,null,"Life Insurer-Credit_IM","AI"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Retrenchment",null,1,null,null,"Life Insurer-Credit_IM","AJ"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Other",null,1,null,null,"Life Insurer-Credit_IM","AK"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Death",null,1,null,null,"Life Insurer-Credit_IO","K"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)",null,1,null,null,"Life Insurer-Credit_IO","P"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)",null,1,null,null,"Life Insurer-Credit_IO","U"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)",null,1,null,null,"Life Insurer-Credit_IO","AB"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)",null,1,null,null,"Life Insurer-Credit_IO","AI"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Retrenchment",null,1,null,null,"Life Insurer-Credit_IO","AJ"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Other",null,1,null,null,"Life Insurer-Credit_IO","AK"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Death",null,1,null,null,"Life Insurer-Credit_GB_M","K"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)",null,1,null,null,"Life Insurer-Credit_GB_M","P"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)",null,1,null,null,"Life Insurer-Credit_GB_M","U"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)",null,1,null,null,"Life Insurer-Credit_GB_M","AB"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)",null,1,null,null,"Life Insurer-Credit_GB_M","AI"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Retrenchment",null,1,null,null,"Life Insurer-Credit_GB_M","AJ"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Other",null,1,null,null,"Life Insurer-Credit_GB_M","AK"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Death",null,1,null,null,"Life Insurer-Credit_GB_O","K"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)",null,1,null,null,"Life Insurer-Credit_GB_O","P"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)",null,1,null,null,"Life Insurer-Credit_GB_O","U"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)",null,1,null,null,"Life Insurer-Credit_GB_O","AB"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)",null,1,null,null,"Life Insurer-Credit_GB_O","AI"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Retrenchment",null,1,null,null,"Life Insurer-Credit_GB_O","AJ"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Other",null,1,null,null,"Life Insurer-Credit_GB_O","AK"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Death",null,1,null,null,"Life Insurer-Combined_Universal","K"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_Universal","V"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_Universal","AA"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_Universal","N"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)",null,1,null,null,"Life Insurer-Combined_Universal","Q"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Death",null,1,null,null,"Life Insurer-Combined_Universal","AC"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_Universal","AN"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_Universal","AS"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_Universal","AF"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)",null,1,null,null,"Life Insurer-Combined_Universal","AI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Death",null,1,null,null,"Life Insurer-Combined_FMP","K"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","V"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_FMP","AA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","N"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","With Discretionary Participation features","Health (recurring)",null,1,null,null,"Life Insurer-Combined_FMP","Q"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Death",null,1,null,null,"Life Insurer-Combined_FMP","AC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","AN"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_FMP","AS"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","AF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)",null,1,null,null,"Life Insurer-Combined_FMP","AI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Death",null,1,null,null,"Life Insurer-Combined_FMP","AU"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","BF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_FMP","BK"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","AX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)",null,1,null,null,"Life Insurer-Combined_FMP","BA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Death",null,1,null,null,"Life Insurer-Combined_FMP","BM"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","BX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)",null,1,null,null,"Life Insurer-Combined_FMP","CC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)",null,1,null,null,"Life Insurer-Combined_FMP","BP"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)",null,1,null,null,"Life Insurer-Combined_FMP","BS"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Risk Ben Ind","L"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Frail care",1,null,null,"Life Insurer-Risk Ben Ind","M"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Risk Ben Ind","N"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Medical emergency evacuation or transport",1,null,null,"Life Insurer-Risk Ben Ind","O"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Critical Illness",1,null,null,"Life Insurer-Risk Ben Ind","P"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Other",1,null,null,"Life Insurer-Risk Ben Ind","Q"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","S"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","T"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben Ind","U"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Ind","V"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","X"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","Y"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben Ind","Z"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Ind","AA"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Risk Ben WR_G","L"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Frail care",1,null,null,"Life Insurer-Risk Ben WR_G","M"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Risk Ben WR_G","N"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Medical emergency evacuation or transport",1,null,null,"Life Insurer-Risk Ben WR_G","O"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Critical Illness",1,null,null,"Life Insurer-Risk Ben WR_G","P"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Health",null,"Other",1,null,null,"Life Insurer-Risk Ben WR_G","Q"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben WR_G","S"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben WR_G","T"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben WR_G","U"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (lump sum)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben WR_G","V"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben WR_G","X"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben WR_G","Y"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben WR_G","Z"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Disability (recurring payment)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben WR_G","AA"]
[null,null,"Y","RISK","Group","Health",null,"Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Risk Ben Group","L"]
[null,null,"Y","RISK","Group","Health",null,"Frail care",1,null,null,"Life Insurer-Risk Ben Group","M"]
[null,null,"Y","RISK","Group","Health",null,"HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Risk Ben Group","N"]
[null,null,"Y","RISK","Group","Health",null,"Medical emergency evacuation or transport",1,null,null,"Life Insurer-Risk Ben Group","O"]
[null,null,"Y","RISK","Group","Health",null,"Critical Illness",1,null,null,"Life Insurer-Risk Ben Group","P"]
[null,null,"Y","RISK","Group","Health",null,"Other",1,null,null,"Life Insurer-Risk Ben Group","Q"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Group","S"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Group","T"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben Group","U"]
[null,null,"Y","RISK","Group","Disability (lump sum)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Group","V"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Group","X"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Group","Y"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Total disability",1,null,null,"Life Insurer-Risk Ben Group","Z"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",null,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Group","AA"]
[null,null,"Y"]
[null,null,"Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Credit_IM","L"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_IM","M"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Credit_IM","N"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Credit_IM","O"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Credit_IM","Q"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_IM","R"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Credit_IM","S"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Credit_IM","T"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_IM","V"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Frail care",1,null,null,"Life Insurer-Credit_IM","W"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_IM","X"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_IM","Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Credit_IM","Z"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (lump sum)","Other",1,null,null,"Life Insurer-Credit_IM","AA"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_IM","AC"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Frail care",1,null,null,"Life Insurer-Credit_IM","AD"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_IM","AE"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_IM","AF"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Credit_IM","AG"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,"Health (recurring)","Other",1,null,null,"Life Insurer-Credit_IM","AH"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Credit_IO","L"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_IO","M"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Credit_IO","N"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Credit_IO","O"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Credit_IO","Q"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_IO","R"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Credit_IO","S"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Credit_IO","T"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_IO","V"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Frail care",1,null,null,"Life Insurer-Credit_IO","W"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_IO","X"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_IO","Y"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Credit_IO","Z"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (lump sum)","Other",1,null,null,"Life Insurer-Credit_IO","AA"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_IO","AC"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Frail care",1,null,null,"Life Insurer-Credit_IO","AD"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_IO","AE"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_IO","AF"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Credit_IO","AG"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,"Health (recurring)","Other",1,null,null,"Life Insurer-Credit_IO","AH"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Credit_GB_M","L"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_GB_M","M"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Credit_GB_M","N"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Credit_GB_M","O"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Credit_GB_M","Q"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_GB_M","R"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Credit_GB_M","S"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Credit_GB_M","T"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_GB_M","V"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Frail care",1,null,null,"Life Insurer-Credit_GB_M","W"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_GB_M","X"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_GB_M","Y"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Credit_GB_M","Z"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (lump sum)","Other",1,null,null,"Life Insurer-Credit_GB_M","AA"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_GB_M","AC"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Frail care",1,null,null,"Life Insurer-Credit_GB_M","AD"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_GB_M","AE"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_GB_M","AF"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Credit_GB_M","AG"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,"Health (recurring)","Other",1,null,null,"Life Insurer-Credit_GB_M","AH"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Credit_GB_O","L"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_GB_O","M"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Credit_GB_O","N"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Credit_GB_O","O"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Credit_GB_O","Q"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Credit_GB_O","R"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Credit_GB_O","S"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Credit_GB_O","T"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_GB_O","V"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Frail care",1,null,null,"Life Insurer-Credit_GB_O","W"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_GB_O","X"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_GB_O","Y"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Credit_GB_O","Z"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (lump sum)","Other",1,null,null,"Life Insurer-Credit_GB_O","AA"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Credit_GB_O","AC"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Frail care",1,null,null,"Life Insurer-Credit_GB_O","AD"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Credit_GB_O","AE"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Medical emergency evacuation or transport",1,null,null,"Life Insurer-Credit_GB_O","AF"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Credit_GB_O","AG"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,"Health (recurring)","Other",1,null,null,"Life Insurer-Credit_GB_O","AH"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Combined_Universal","R"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Combined_Universal","S"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Combined_Universal","T"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Combined_Universal","U"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Combined_Universal","W"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Combined_Universal","X"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Combined_Universal","Y"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Combined_Universal","Z"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Combined_Universal","L"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (lump sum)","Other",1,null,null,"Life Insurer-Combined_Universal","M"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Combined_Universal","O"]
[null,null,"Y","COMBINED POLICIES","Universal Life","With Discretionary Participation features","Health (recurring)","Other",1,null,null,"Life Insurer-Combined_Universal","P"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own occupation disability",1,null,null,"Life Insurer-Combined_Universal","AJ"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life Insurer-Combined_Universal","AK"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Total disability",1,null,null,"Life Insurer-Combined_Universal","AL"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (lump sum)","Functional Impairment",1,null,null,"Life Insurer-Combined_Universal","AM"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own occupation disability",1,null,null,"Life Insurer-Combined_Universal","AO"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life Insurer-Combined_Universal","AP"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Total disability",1,null,null,"Life Insurer-Combined_Universal","AQ"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Disability (recurring payment)","Functional Impairment",1,null,null,"Life Insurer-Combined_Universal","AR"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Critical Illness",1,null,null,"Life Insurer-Combined_Universal","AD"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (lump sum)","Other",1,null,null,"Life Insurer-Combined_Universal","AE"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)","Critical Illness",1,null,null,"Life Insurer-Combined_Universal","AG"]
[null,null,"Y","COMBINED POLICIES","Universal Life","Other","Health (recurring)","Other",1,null,null,"Life Insurer-Combined_Universal","AH"]
[null,null,"Y"]
[null,null,"Y",null,null,null,null,null,null,null,null,"SheetName","Column"]
[null,null,"Y","RISK","Individually risk rated",null,null,null,1,null,null,"Life Insurer-BC Add Ind","K"]
[null,null,"Y","RISK","Individually underwritten on a group basis",null,null,null,1,null,null,"Life Insurer-BC Add Ind","L"]
[null,null,"Y","CREDIT LIFE","Individually risk rated (Mandatory)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","M"]
[null,null,"Y","CREDIT LIFE","Individually risk rated  (Optional)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","N"]
[null,null,"Y","CREDIT LIFE","Individually underwritten  on a group basis (Mandatory)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","O"]
[null,null,"Y","CREDIT LIFE","Individually underwritten on a group basis (optional)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","p"]
[null,null,"Y","FUNERAL","Individually risk rated",null,null,null,1,null,null,"Life Insurer-BC Add Ind","Q"]
[null,null,"Y","LIFE ANNUITIES","Guaranteed (partially or fully)","With discretionary participation features",null,null,1,null,null,"Life Insurer-BC Add Ind","R"]
[null,null,"Y","LIFE ANNUITIES","Market related",null,null,null,1,null,null,"Life Insurer-BC Add Ind","S"]
[null,null,"Y","LIFE ANNUITIES","With discretionary participation features",null,null,null,1,null,null,"Life Insurer-BC Add Ind","T"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Guaranteed (partially or fully)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","U"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Market related",null,null,null,1,null,null,"Life Insurer-BC Add Ind","V"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","Linked   ",null,null,null,1,null,null,"Life Insurer-BC Add Ind","W"]
[null,null,"Y","INDIVIDUAL INVESTMENTS","With discretionary participation features",null,null,null,1,null,null,"Life Insurer-BC Add Ind","X"]
[null,null,"Y","INCOME DRAWDOWN","Guaranteed (partially or fully)",null,null,null,1,null,null,"Life Insurer-BC Add Ind","Y"]
[null,null,"Y","INCOME DRAWDOWN","Market related",null,null,null,1,null,null,"Life Insurer-BC Add Ind","Z"]
[null,null,"Y","INCOME DRAWDOWN","Linked",null,null,null,1,null,null,"Life Insurer-BC Add Ind","AA"]
[null,null,"Y","INCOME DRAWDOWN","With discretionary participation features",null,null,null,1,null,null,"Life Insurer-BC Add Ind","AB"]
[null,null,"Y","COMBINED POLICIES","Universal Life",null,null,null,1,null,null,"Life Insurer-BC Add Ind","AC"]
[null,null,"Y","RISK","Group",null,null,null,1,null,null,"Life Insurer-BC Add Group","K"]
[null,null,"Y","FUNERAL","Group",null,null,null,1,null,null,"Life Insurer-BC Add Group","L"]
[null,null,"Y","Fund Risk","Group",null,null,null,1,null,null,"Life Insurer-BC Add Group","M"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",null,null,null,1,null,null,"Life Insurer-BC Add Group","N"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",null,null,null,1,null,null,"Life Insurer-BC Add Group","O"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",null,null,null,1,null,null,"Life Insurer-BC Add Group","P"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",null,null,null,1,null,null,"Life Insurer-BC Add Group","Q"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",null,null,null,1,null,null,"Life Insurer-BC Add Group","R"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies",null,null,null,1,null,null,"Life Insurer-BC Add Group","S"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Death",0,1,null,null,"Life insurer-Comb Fund","AC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","AD"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","AE"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Total disability",1,null,null,"Life insurer-Comb Fund","AF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (lump sum)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","AG"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","AI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","AJ"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Total disability",1,null,null,"Life insurer-Comb Fund","AK"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Disability (recurring payment)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","AL"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Critical Illness",1,null,null,"Life insurer-Comb Fund","AN"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (lump sum)","Other",1,null,null,"Life insurer-Comb Fund","AO"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Critical Illness",1,null,null,"Life insurer-Comb Fund","AQ"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Guaranteed (partially or fully)","Health (recurring)","Other",1,null,null,"Life insurer-Comb Fund","AR"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Death",0,1,null,null,"Life insurer-Comb Fund","AU"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","AV"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","AW"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Total disability",1,null,null,"Life insurer-Comb Fund","AX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (lump sum)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","AY"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","BA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","BB"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Total disability",1,null,null,"Life insurer-Comb Fund","BC"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Disability (recurring payment)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","BD"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Critical Illness",1,null,null,"Life insurer-Comb Fund","BF"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (lump sum)","Other",1,null,null,"Life insurer-Comb Fund","BG"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Critical Illness",1,null,null,"Life insurer-Comb Fund","BI"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Linked / market related","Health (recurring)","Other",1,null,null,"Life insurer-Comb Fund","BJ"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Death",0,1,null,null,"Life insurer-Comb Fund","BM"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","BN"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","BO"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Total disability",1,null,null,"Life insurer-Comb Fund","BP"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (lump sum)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","BQ"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own occupation disability",1,null,null,"Life insurer-Comb Fund","BS"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Own/similar occupation disability",1,null,null,"Life insurer-Comb Fund","BT"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Total disability",1,null,null,"Life insurer-Comb Fund","BU"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Disability (recurring payment)","Functional Impairment",1,null,null,"Life insurer-Comb Fund","BV"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Critical Illness",1,null,null,"Life insurer-Comb Fund","BX"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (lump sum)","Other",1,null,null,"Life insurer-Comb Fund","BY"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Critical Illness",1,null,null,"Life insurer-Comb Fund","CA"]
[null,null,"Y","COMBINED POLICIES","Fund Member Policies","Combination","Health (recurring)","Other",1,null,null,"Life insurer-Comb Fund","CB"]
[null,null,"Y"]
[null,null,"Y"]
[null,null,"Y","RISK","Individually underwritten on a group basis","Death",0,null,1,null,null,"Life Insurer-Risk Ben Ind","K"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Risk Ben Ind","L"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Frail care",1,null,null,"Life Insurer-Risk Ben Ind","M"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Risk Ben Ind","N"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Medical emergency evacuation or transport",1,null,null,"Life Insurer-Risk Ben Ind","O"]
[null,null,"Y","RISK","Individually risk rated","Health",0,"Critical Illness",1,null,null,"Life Insurer-Risk Ben Ind","P"]
[null,null,"Y","RISK","Individually risk rated","Health",null,"Other",1,null,null,"Life Insurer-Risk Ben Ind","Q"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","S"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","T"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Total disability",1,null,null,"Life Insurer-Risk Ben Ind","U"]
[null,null,"Y","RISK","Individually risk rated","Disability (lump sum)",0,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Ind","V"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","X"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Ind","Y"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Total disability",1,null,null,"Life Insurer-Risk Ben Ind","Z"]
[null,null,"Y","RISK","Individually risk rated","Disability (recurring payment)",0,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Ind","AA"]
[null,null,"Y","RISK","Group","Death",0,null,1,null,null,"Life Insurer-Risk Ben Group","K"]
[null,null,"Y","RISK","Group","Health",0,"Non-medical expense cover as a result of hospitalisation",1,null,null,"Life Insurer-Risk Ben Group","L"]
[null,null,"Y","RISK","Group","Health",0,"Frail care",1,null,null,"Life Insurer-Risk Ben Group","M"]
[null,null,"Y","RISK","Group","Health",0,"HIV, Aids, tuberculosis and malaria testing and treatment",1,null,null,"Life Insurer-Risk Ben Group","N"]
[null,null,"Y","RISK","Group","Health",0,"Medical emergency evacuation or transport",1,null,null,"Life Insurer-Risk Ben Group","O"]
[null,null,"Y","RISK","Group","Health",0,"Critical Illness",1,null,null,"Life Insurer-Risk Ben Group","P"]
[null,null,"Y","RISK","Group","Health",0,"Other",1,null,null,"Life Insurer-Risk Ben Group","Q"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Group","S"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Group","T"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Total disability",1,null,null,"Life Insurer-Risk Ben Group","U"]
[null,null,"Y","RISK","Group","Disability (lump sum)",0,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Group","V"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Own occupation disability",1,null,null,"Life Insurer-Risk Ben Group","X"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Own/similar occupation disability",1,null,null,"Life Insurer-Risk Ben Group","Y"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Total disability",1,null,null,"Life Insurer-Risk Ben Group","Z"]
[null,null,"Y","RISK","Group","Disability (recurring payment)",0,"Functional Impairment",1,null,null,"Life Insurer-Risk Ben Group","AA"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES",null,0,"Retirement annuities",null,1,null,null,"Life Insurer-Life Annuities","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES",0,0,"Other",null,1,null,null,"Life Insurer-Life Annuities","L"]
[null,null,"Y","FUND RISK","Group","Death",null,null,1,null,null,"Life Insurer-Fund Risk Group","K"]
[null,null,"Y","FUND RISK","Group","Disability (lump sum)",null,null,1,null,null,"Life Insurer-Fund Risk Group","L"]
[null,null,"Y","FUND RISK","Group","Disability (recurring payment)",null,null,1,null,null,"Life Insurer-Fund Risk Group","M"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Retirement annuities",null,1,null,null,"Life insurer- Fund Invest_C","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Combination",0,"Other",null,1,null,null,"Life insurer- Fund Invest_C","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Retirement annuities",null,1,null,null,"Life insurer- Fund Invest_W","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","With discretionary participation features",0,"Other",null,1,null,null,"Life insurer- Fund Invest_W","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Retirement annuities",null,1,null,null,"Life insurer- Fund Invest_MR","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Market related",0,"Other",null,1,null,null,"Life insurer- Fund Invest_MR","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Retirement annuities",null,1,null,null,"Life insurer- Fund Invest_G","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Guaranteed (partially or fully)",0,"Other",null,1,null,null,"Life insurer- Fund Invest_G","L"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Retirement annuities",null,1,null,null,"Life insurer- Fund Investment","K"]
[null,null,"Y","FUND INVESTMENTS  - FUND MEMBER POLICIES","Linked",0,"Other",null,1,null,null,"Life insurer- Fund Investment","L"]

{"sheet":"NL Insurer Product Info","index":4,"n_rows":393,"n_cols":18,"rows_kept":393,"cut":false,"hidden":true,"merged":[[367,14,367,15],[360,14,360,15],[361,14,361,15],[362,14,362,15],[363,14,363,15],[364,14,364,15],[365,14,365,15],[366,14,366,15],[389,14,390,14],[392,14,392,15],[368,14,368,15],[369,14,369,15],[370,14,370,15],[371,14,371,15],[372,14,372,15],[387,14,388,14]]}
[null,null,null,"Insurer: Product information"]
[]
[null,null,null,"Select \"Yes\" from the dropdown boxes next to the lines of business which are applicable to you:"]
[]
[]
[null,null,null,"Non-Life Insurance: Personal Lines"]
[]
[null,null,null,"Level 1","Level 2","Level 3","Y/N"]
[null,null,null,"MOTOR","Personal lines","Comprehensive","N"]
[null,null,null,"MOTOR","Personal lines","3rd Party;","N"]
[null,null,null,"MOTOR","Personal lines","3rd Party, fire & theft;","N"]
[null,null,null,"MOTOR","Personal lines","Other","N"]
[null,null,null,"MOTOR","Commercial lines","Comprehensive","N"]
[null,null,null,"MOTOR","Commercial lines","3rd Party;","N"]
[null,null,null,"MOTOR","Commercial lines","3rd Party, fire & theft;","N"]
[null,null,null,"MOTOR","Commercial lines","Other","N"]
[null,null,null,"PROPERTY","Personal lines","Contents;","N"]
[null,null,null,"PROPERTY","Personal lines","Specified items;","N"]
[null,null,null,"PROPERTY","Personal lines","Building structure;","N"]
[null,null,null,"PROPERTY","Personal lines","Other","N"]
[null,null,null,"PROPERTY","Commercial lines","Contents;","N"]
[null,null,null,"PROPERTY","Commercial lines","Specified items;","N"]
[null,null,null,"PROPERTY","Commercial lines","Building structure;","N"]
[null,null,null,"PROPERTY","Commercial lines","Other","N"]
[null,null,null,"AGRICULTURE","Personal Lines","Crop;","N"]
[null,null,null,"AGRICULTURE","Personal Lines","Equipment;","N"]
[null,null,null,"AGRICULTURE","Personal Lines","Livestock","N"]
[null,null,null,"AGRICULTURE","Personal Lines","Other","N"]
[null,null,null,"AGRICULTURE","Commercial lines","Crop;","N"]
[null,null,null,"AGRICULTURE","Commercial lines","Equipment;","N"]
[null,null,null,"AGRICULTURE","Commercial lines","Livestock","N"]
[null,null,null,"AGRICULTURE","Commercial lines","Other","N"]
[null,null,null,"MARINE","Personal Lines",null,"N"]
[null,null,null,"MARINE","Commercial lines",null,"N"]
[null,null,null,"AVIATION","Personal Lines",null,"N"]
[null,null,null,"AVIATION","Commercial lines",null,"N"]
[null,null,null,"TRANSPORT","Personal Lines",null,"N"]
[null,null,null,"TRANSPORT","Commercial lines",null,"N"]
[null,null,null,"LEGAL EXPENSE","Personal Lines",null,"N"]
[null,null,null,"LEGAL EXPENSE","Commercial lines",null,"N"]
[null,null,null,"LIABILITY","Personal Lines","Directors and officers","N"]
[null,null,null,"LIABILITY","Personal Lines","Employer liability","N"]
[null,null,null,"LIABILITY","Personal Lines","Product liability","N"]
[null,null,null,"LIABILITY","Personal Lines","Professional indemnity","N"]
[null,null,null,"LIABILITY","Personal Lines","Public liability","N"]
[null,null,null,"LIABILITY","Personal Lines","Aviation","N"]
[null,null,null,"LIABILITY","Personal Lines","Engineering","N"]
[null,null,null,"LIABILITY","Personal Lines","Marine","N"]
[null,null,null,"LIABILITY","Personal Lines","Motor","N"]
[null,null,null,"LIABILITY","Personal Lines","Rail","N"]
[null,null,null,"LIABILITY","Personal Lines","Transport","N"]
[null,null,null,"LIABILITY","Personal Lines","Personal","N"]
[null,null,null,"LIABILITY","Personal Lines","Other","N"]
[null,null,null,"LIABILITY","Commercial lines","Directors and officers","N"]
[null,null,null,"LIABILITY","Commercial lines","Employer liability","N"]
[null,null,null,"LIABILITY","Commercial lines","Product liability","N"]
[null,null,null,"LIABILITY","Commercial lines","Professional indemnity","N"]
[null,null,null,"LIABILITY","Commercial lines","Public liability","N"]
[null,null,null,"LIABILITY","Commercial lines","Aviation","N"]
[null,null,null,"LIABILITY","Commercial lines","Engineering","N"]
[null,null,null,"LIABILITY","Commercial lines","Marine","N"]
[null,null,null,"LIABILITY","Commercial lines","Motor","N"]
[null,null,null,"LIABILITY","Commercial lines","Rail","N"]
[null,null,null,"LIABILITY","Commercial lines","Transport","N"]
[null,null,null,"LIABILITY","Commercial lines","Personal","N"]
[null,null,null,"LIABILITY","Commercial lines","Other","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Accident & Health;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Motor;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Property: Specified items;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Property: Building structure;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Credit Shortfall;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Mandatory","Other","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Accident & Health;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Motor;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Property: Specified items;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Property: Building structure;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Credit Shortfall;","N"]
[null,null,null,"CONSUMER CREDIT","Personal Lines - Optional ","Other","N"]
[null,null,null,"CONSUMER CREDIT","Personal lines - Other",0,"N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Accident & Health;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Motor;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Property: Specified items;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Property: Building structure;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Credit Shortfall;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Mandatory","Other","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Accident & Health;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Motor;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Property: Specified items;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Property: Building structure;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Credit Shortfall;","N"]
[null,null,null,"CONSUMER CREDIT","Commercial Lines - Optional ","Other","N"]
[null,null,null,"CONSUMER CREDIT","Commercial lines - Other",0,"N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","Medical expense shortfall cover (Gap Cover);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","HIV, Aids, tuberculosis and malaria testing and treatment;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","International travel insurance;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","Medical emergency evacuation or transport","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Personal lines","Other","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","Medical expense shortfall cover (Gap Cover);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","HIV, Aids, tuberculosis and malaria testing and treatment;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","International travel insurance;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","Medical emergency evacuation or transport","N"]
[null,null,null,"ACCIDENT AND HEALTH","Individual - Commercial lines","Other","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","Medical expense shortfall cover (Gap Cover);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","HIV, Aids, tuberculosis and malaria testing and treatment;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","International travel insurance;","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","Medical emergency evacuation or transport","N"]
[null,null,null,"ACCIDENT AND HEALTH","Group","Other","N"]
[null,null,null,"TRAVEL","Individual - Personal lines ","Loss of Property (including baggage);","N"]
[null,null,null,"TRAVEL","Individual - Personal lines ","Cancellation;","N"]
[null,null,null,"TRAVEL","Individual - Personal lines ","Interruption;","N"]
[null,null,null,"TRAVEL","Individual - Personal lines ","Death, disability or health event while travelling","N"]
[null,null,null,"TRAVEL","Individual - Personal lines ","Other","N"]
[null,null,null,"TRAVEL","Individual - Commercial lines ","Loss of Property (including baggage);","N"]
[null,null,null,"TRAVEL","Individual - Commercial lines ","Cancellation;","N"]
[null,null,null,"TRAVEL","Individual - Commercial lines ","Interruption;","N"]
[null,null,null,"TRAVEL","Individual - Commercial lines ","Death, disability or health event while travelling","N"]
[null,null,null,"TRAVEL","Individual - Commercial lines ","Other","N"]
[null,null,null,"TRAVEL","Group","Loss of Property (including baggage);","N"]
[null,null,null,"TRAVEL","Group","Cancellation;","N"]
[null,null,null,"TRAVEL","Group","Interruption;","N"]
[null,null,null,"TRAVEL","Group","Death, disability or health event while travelling","N"]
[null,null,null,"TRAVEL","Group","Other","N"]
[null,null,null,"MISCELLANEOUS","Personal Lines","Warranty;","N"]
[null,null,null,"MISCELLANEOUS","Personal Lines","Pet Insurance;","N"]
[null,null,null,"MISCELLANEOUS","Personal Lines","Other","N"]
[null,null,null,"MISCELLANEOUS","Commercial Lines","Warranty;","N"]
[null,null,null,"MISCELLANEOUS","Commercial Lines","Pet Insurance;","N"]
[null,null,null,"MISCELLANEOUS","Commercial Lines","Other","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: Comprehensive;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: 3rd Party;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: 3rd Party, fire & theft;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: Other;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Contents;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Specified items;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Building structure;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Other;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Legal Expense;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","A&H: Personal accident;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","A&H: Health event other than accident;","N"]
[null,null,null,"PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Other.","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: Comprehensive;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: 3rd Party;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: 3rd Party, fire & theft;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: Other;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Contents;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Specified items;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Building structure;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Other;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Legal Expense;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","A&H: Personal accident;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","A&H: Health event other than accident;","N"]
[null,null,null,"COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Other.","N"]
[null,null,null,"TRADE CREDIT","Commercial Lines",0,"N"]
[null,null,null,"GUARANTEE","Commercial Lines",0,"N"]
[null,null,null,"GUARANTEE","Personal lines",0,"N"]
[null,null,null,"RAIL","Commercial Lines",0,"N"]
[null,null,null,"ENGINEERING","Commercial Lines",0,"N"]
[]
[null,null,null," "]
[]
[]
[]
[]
[null,null,3,{"$f":"C167+1","v":4},5,6,7,8,9,10,11,12,13,14]
[]
[null,null,"Y","ST Level 1 - Hide Sheets",null,null,null,null,null,null,null,null,null,"Sheet for Columns"]
[null,null,"Y","MOTOR","Personal lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D170,$G$8:$G$160,\"Y\",$E$8:$E$160,E170)","v":0},null,null,"NL Insurer-Personal_Motor",null,null,"Done"]
[null,null,"Y","MOTOR","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Motor",null,null,"Done"]
[null,null,"Y","PROPERTY","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Property",null,null,"Done"]
[null,null,"Y","PROPERTY","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Property",null,null,"Done"]
[null,null,"Y","AGRICULTURE","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Agr",null,null,"Done"]
[null,null,"Y","AGRICULTURE","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Agr",null,null,"Done"]
[null,null,"Y","MARINE","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Marine",null,null,"Done"]
[null,null,"Y","MARINE","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Marine",null,null,"Done"]
[null,null,"Y","AVIATION","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Aviation",null,null,"Done"]
[null,null,"Y","AVIATION","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Aviation",null,null,"Done"]
[null,null,"Y","TRANSPORT","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Transp",null,null,"Done"]
[null,null,"Y","TRANSPORT","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Transp",null,null,"Done"]
[null,null,"Y","LEGAL EXPENSE","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Legal",null,null,"Done"]
[null,null,"Y","LEGAL EXPENSE","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Legal",null,null,"Done"]
[null,null,"Y","LIABILITY","Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Liability",null,null,"Done"]
[null,null,"Y","LIABILITY","Personal lines",null,null,null,0,null,null,"NL Insurer-Personal_Liability",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory",null,null,null,0,null,null,"NL Insurer-Com_Consumer_Credit",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D187,$G$8:$G$160,\"Y\",$E$8:$E$160,E187)","v":0},null,null,"NL Insurer-Com_Consumer_Credit",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Commercial lines - Other",null,null,null,0,null,null,"NL Insurer-Com_Consumer_Credit",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory",null,null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ",null,null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit",null,null,"Done"]
[null,null,"Y","CONSUMER CREDIT","Personal lines - Other",null,null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit",null,null,"Done"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines",null,null,null,0,null,null,"NL Insurer-Com_Acc_Health",null,null,"Done"]
[null,null,"Y","ACCIDENT AND HEALTH","Group",null,null,null,0,null,null,"NL Insurer-Com_Acc_Health",null,null,"Done"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines",null,null,null,0,null,null,"NL Insurer-Per_Acc_Health",null,null,"Done"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ",null,null,null,0,null,null,"NL Insurer-Com_Travel",null,null,"Done"]
[null,null,"Y","TRAVEL","Group",null,null,null,0,null,null,"NL Insurer-Com_Travel",null,null,"Done"]
[null,null,"Y","TRAVEL","Individual - Personal lines ",null,null,null,0,null,null,"NL Insurer-Per_Travel",null,null,"Done"]
[null,null,"Y","MISCELLANEOUS","Commercial Lines",null,null,null,0,null,null,"NL Insurer-Com_Miscellaneous",null,null,"Done"]
[null,null,"Y","MISCELLANEOUS","Personal Lines",null,null,null,0,null,null,"NL Insurer-Per_Miscellaneous",null,null,"Done"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines",null,null,null,0,null,null,"NL Insurer-Pers_Personal_ML",null,null,"Done"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D201,$G$8:$G$160,\"Y\",$E$8:$E$160,E201)","v":0},null,null,"NL Insurer-Com_Personal_ML",null,null,"Done"]
[null,null,"Y",null,null,null,null,null,{"$f":"SUM($I$170:$I$201)","v":0},null,null,"NL Insurer-BC Add Per",null,null,"General sheet","Done"]
[null,null,"Y",null,null,null,null,null,{"$f":"SUM($I$170:$I$201)","v":0},null,null,"NL Insurer-BC Add Comm",null,null,"General sheet","Done"]
[null,null,"Y","TRADE CREDIT","Commercial Lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D204,$G$8:$G$160,\"Y\",$E$8:$E$160,E204)","v":0},null,null,"NL Insurer-Com_Trade"]
[null,null,"Y","GUARANTEE","Commercial Lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D205,$G$8:$G$160,\"Y\",$E$8:$E$160,E205)","v":0},null,null,"NL Insurer-Com_Guarantee"]
[null,null,"Y","GUARANTEE","Personal lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D206,$G$8:$G$160,\"Y\",$E$8:$E$160,E206)","v":0},null,null,"NL Insurer-Per_Guarantee"]
[null,null,"Y","RAIL","Commercial Lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D207,$G$8:$G$160,\"Y\",$E$8:$E$160,E207)","v":0},null,null,"NL Insurer-Com_Rail"]
[null,null,"Y","ENGINEERING","Commercial Lines",null,null,null,{"$f":"COUNTIFS($D$8:$D$160,D208,$G$8:$G$160,\"Y\",$E$8:$E$160,E208)","v":0},null,null,"NL Insurer-Com_Engineering"]
[]
[]
[]
[null,null,"Y","ST Level 2"]
[null,null,"Y","MOTOR","Personal lines","Comprehensive",null,null,{"$f":"COUNTIFS($D$9:$D$155,D213,$E$9:$E$155,E213,$F$9:$F$155,F213,$G$9:$G$155,\"Y\")","v":0},null,null,"NL Insurer-Personal_Motor","K"]
[null,null,"Y","MOTOR","Personal lines","3rd Party;",null,null,{"$f":"COUNTIFS($D$9:$D$155,D214,$E$9:$E$155,E214,$F$9:$F$155,F214,$G$9:$G$155,\"Y\")","v":0},null,null,"NL Insurer-Personal_Motor","L"]
[null,null,"Y","MOTOR","Personal lines","3rd Party, fire & theft;",null,null,0,null,null,"NL Insurer-Personal_Motor","M"]
[null,null,"Y","MOTOR","Personal lines","Other",null,null,0,null,null,"NL Insurer-Personal_Motor","N"]
[null,null,"Y","MOTOR","Commercial Lines","Comprehensive",null,null,0,null,null,"NL Insurer-Com_Motor","K"]
[null,null,"Y","MOTOR","Commercial Lines","3rd Party;",null,null,0,null,null,"NL Insurer-Com_Motor","L"]
[null,null,"Y","MOTOR","Commercial Lines","3rd Party, fire & theft;",null,null,0,null,null,"NL Insurer-Com_Motor","M"]
[null,null,"Y","MOTOR","Commercial Lines","Other",null,null,0,null,null,"NL Insurer-Com_Motor","N"]
[null,null,"Y","PROPERTY","Personal lines","Contents;"," ",null,0,null,null,"NL Insurer-Personal_Property","K"]
[null,null,"Y","PROPERTY","Personal lines","Specified items;",null,null,0,null,null,"NL Insurer-Personal_Property","L"]
[null,null,"Y","PROPERTY","Personal lines","Building structure;",null,null,0,null,null,"NL Insurer-Personal_Property","M"]
[null,null,"Y","PROPERTY","Personal lines","Other",null,null,0,null,null,"NL Insurer-Personal_Property","N"]
[null,null,"Y","PROPERTY","Commercial Lines","Contents;",null,null,0,null,null,"NL Insurer-Com_Property","K"]
[null,null,"Y","PROPERTY","Commercial Lines","Specified items;",null,null,0,null,null,"NL Insurer-Com_Property","L"]
[null,null,"Y","PROPERTY","Commercial Lines","Building structure;",null,null,0,null,null,"NL Insurer-Com_Property","M"]
[null,null,"Y","PROPERTY","Commercial Lines","Other",null,null,0,null,null,"NL Insurer-Com_Property","N"]
[null,null,"Y","AGRICULTURE","Personal Lines","Crop;",null,null,0,null,null,"NL Insurer-Personal_Agr","K"]
[null,null,"Y","AGRICULTURE","Personal Lines","Equipment;",null,null,0,null,null,"NL Insurer-Personal_Agr","L"]
[null,null,"Y","AGRICULTURE","Personal Lines","Livestock",null,null,0,null,null,"NL Insurer-Personal_Agr","M"]
[null,null,"Y","AGRICULTURE","Personal Lines","Other",null,null,0,null,null,"NL Insurer-Personal_Agr","N"]
[null,null,"Y","AGRICULTURE","Commercial Lines","Crop;",null,null,0,null,null,"NL Insurer-Com_Agr","K"]
[null,null,"Y","AGRICULTURE","Commercial Lines","Equipment;",null,null,0,null,null,"NL Insurer-Com_Agr","L"]
[null,null,"Y","AGRICULTURE","Commercial Lines","Livestock",null,null,0,null,null,"NL Insurer-Com_Agr","M"]
[null,null,"Y","AGRICULTURE","Commercial Lines","Other",null,null,0,null,null,"NL Insurer-Com_Agr","N"]
[null,null,"Y","LIABILITY","Commercial Lines","Directors and officers",null,null,0,null,null,"NL Insurer-Com_Liability","K"]
[null,null,"Y","LIABILITY","Commercial Lines","Employer liability",null,null,0,null,null,"NL Insurer-Com_Liability","L"]
[null,null,"Y","LIABILITY","Commercial Lines","Product liability",null,null,0,null,null,"NL Insurer-Com_Liability","M"]
[null,null,"Y","LIABILITY","Commercial Lines","Professional indemnity",null,null,0,null,null,"NL Insurer-Com_Liability","N"]
[null,null,"Y","LIABILITY","Commercial Lines","Public liability",null,null,0,null,null,"NL Insurer-Com_Liability","O"]
[null,null,"Y","LIABILITY","Commercial Lines","Aviation",null,null,0,null,null,"NL Insurer-Com_Liability","P"]
[null,null,"Y","LIABILITY","Commercial Lines","Engineering",null,null,0,null,null,"NL Insurer-Com_Liability","Q"]
[null,null,"Y","LIABILITY","Commercial Lines","Marine",null,null,0,null,null,"NL Insurer-Com_Liability","R"]
[null,null,"Y","LIABILITY","Commercial Lines","Motor",null,null,0,null,null,"NL Insurer-Com_Liability","S"]
[null,null,"Y","LIABILITY","Commercial Lines","Rail",null,null,0,null,null,"NL Insurer-Com_Liability","T"]
[null,null,"Y","LIABILITY","Commercial Lines","Transport",null,null,0,null,null,"NL Insurer-Com_Liability","U"]
[null,null,"Y","LIABILITY","Commercial Lines","Personal",null,null,0,null,null,"NL Insurer-Com_Liability","V"]
[null,null,"Y","LIABILITY","Commercial Lines","Other",null,null,0,null,null,"NL Insurer-Com_Liability","W"]
[null,null,"Y","LIABILITY","Personal lines","Directors and officers",null,null,0,null,null,"NL Insurer-Personal_Liability","K"]
[null,null,"Y","LIABILITY","Personal lines","Employer liability",null,null,0,null,null,"NL Insurer-Personal_Liability","L"]
[null,null,"Y","LIABILITY","Personal lines","Product liability",null,null,0,null,null,"NL Insurer-Personal_Liability","M"]
[null,null,"Y","LIABILITY","Personal lines","Professional indemnity",null,null,0,null,null,"NL Insurer-Personal_Liability","N"]
[null,null,"Y","LIABILITY","Personal lines","Public liability",null,null,0,null,null,"NL Insurer-Personal_Liability","O"]
[null,null,"Y","LIABILITY","Personal lines","Aviation",null,null,0,null,null,"NL Insurer-Personal_Liability","P"]
[null,null,"Y","LIABILITY","Personal lines","Engineering",null,null,0,null,null,"NL Insurer-Personal_Liability","Q"]
[null,null,"Y","LIABILITY","Personal lines","Marine",null,null,0,null,null,"NL Insurer-Personal_Liability","R"]
[null,null,"Y","LIABILITY","Personal lines","Motor",null,null,0,null,null,"NL Insurer-Personal_Liability","S"]
[null,null,"Y","LIABILITY","Personal lines","Rail",null,null,0,null,null,"NL Insurer-Personal_Liability","T"]
[null,null,"Y","LIABILITY","Personal lines","Transport",null,null,0,null,null,"NL Insurer-Personal_Liability","U"]
[null,null,"Y","LIABILITY","Personal lines","Personal",null,null,0,null,null,"NL Insurer-Personal_Liability","V"]
[null,null,"Y","LIABILITY","Personal lines","Other",null,null,0,null,null,"NL Insurer-Personal_Liability","W"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Accident & Health;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","K"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Motor;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","L"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Property: Specified items;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","M"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Property: Building structure;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","N"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Credit Shortfall;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","O"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Mandatory","Other",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","P"]
[null,null,"Y","CONSUMER CREDIT",null,null,null,null,{"$f":"SUM(I263:I268)","v":0},null,null,"NL Insurer-Pers_Consumer_Credit","Q"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Accident & Health;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","R"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Motor;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","S"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Property: Specified items;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","T"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Property: Building structure;",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","U"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Credit Shortfall;",null,null,{"$f":"COUNTIFS($D$9:$D$155,D274,$E$9:$E$155,E274,$F$9:$F$155,F274,$G$9:$G$155,\"Y\")","v":0},null,null,"NL Insurer-Pers_Consumer_Credit","V"]
[null,null,"Y","CONSUMER CREDIT","Personal Lines - Optional ","Other",null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","W"]
[null,null,"Y","CONSUMER CREDIT",null,null,null,null,{"$f":"SUM(I270:I275)","v":0},null,null,"NL Insurer-Pers_Consumer_Credit","X"]
[null,null,"Y","CONSUMER CREDIT","Personal lines - Other",0,null,null,0,null,null,"NL Insurer-Pers_Consumer_Credit","Y"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Accident & Health;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","K"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Motor;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","L"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Property: Specified items;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","M"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Property: Building structure;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","N"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Credit Shortfall;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","O"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory","Other",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","P"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Mandatory",null,null,null,{"$f":"SUM(I278:I283)","v":0},null,null,"NL Insurer-Com_Consumer_Credit","Q"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Accident & Health;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","R"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Motor;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","S"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Property: Specified items;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","T"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Property: Building structure;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","U"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Credit Shortfall;",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","V"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ","Other",null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","W"]
[null,null,"Y","CONSUMER CREDIT","Commercial Lines - Optional ",null,null,null,{"$f":"SUM(I285:I290)","v":0},null,null,"NL Insurer-Com_Consumer_Credit","X"]
[null,null,"Y","CONSUMER CREDIT","Commercial lines - Other",0,null,null,0,null,null,"NL Insurer-Com_Consumer_Credit","Y"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","Medical expense shortfall cover (Gap Cover);",null,null,0,null,null,"NL Insurer-Per_Acc_Health","K"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);",null,null,0,null,null,"NL Insurer-Per_Acc_Health","L"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","HIV, Aids, tuberculosis and malaria testing and treatment;",null,null,0,null,null,"NL Insurer-Per_Acc_Health","M"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","International travel insurance;",null,null,0,null,null,"NL Insurer-Per_Acc_Health","N"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","Medical emergency evacuation or transport",null,null,0,null,null,"NL Insurer-Per_Acc_Health","O"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines","Other",null,null,0,null,null,"NL Insurer-Per_Acc_Health","P"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Personal lines",null,null,null,{"$f":"SUM(I293:I298)","v":0},null,null,"NL Insurer-Per_Acc_Health"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","Medical expense shortfall cover (Gap Cover);",null,null,0,null,null,"NL Insurer-Com_Acc_Health","K"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);",null,null,0,null,null,"NL Insurer-Com_Acc_Health","L"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","HIV, Aids, tuberculosis and malaria testing and treatment;",null,null,0,null,null,"NL Insurer-Com_Acc_Health","M"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","International travel insurance;",null,null,0,null,null,"NL Insurer-Com_Acc_Health","N"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","Medical emergency evacuation or transport",null,null,0,null,null,"NL Insurer-Com_Acc_Health","O"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines","Other",null,null,0,null,null,"NL Insurer-Com_Acc_Health","P"]
[null,null,"Y","ACCIDENT AND HEALTH","Individual - Commercial lines",null,null,null,{"$f":"SUM(I300:I305)","v":0},null,null,"NL Insurer-Com_Acc_Health","Q"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","Medical expense shortfall cover (Gap Cover);",null,null,0,null,null,"NL Insurer-Com_Acc_Health","R"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back);",null,null,0,null,null,"NL Insurer-Com_Acc_Health","S"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","HIV, Aids, tuberculosis and malaria testing and treatment;",null,null,0,null,null,"NL Insurer-Com_Acc_Health","T"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","International travel insurance;",null,null,0,null,null,"NL Insurer-Com_Acc_Health","U"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","Medical emergency evacuation or transport",null,null,0,null,null,"NL Insurer-Com_Acc_Health","V"]
[null,null,"Y","ACCIDENT AND HEALTH","Group","Other",null,null,0,null,null,"NL Insurer-Com_Acc_Health","W"]
[null,null,"Y","ACCIDENT AND HEALTH","Group",null,null,null,{"$f":"SUM(I307:I312)","v":0},null,null,"NL Insurer-Com_Acc_Health","X"]
[null,null,"Y","TRAVEL","Individual - Personal lines ","Loss of Property (including baggage);",null,null,0,null,null,"NL Insurer-Per_Travel","K"]
[null,null,"Y","TRAVEL","Individual - Personal lines ","Cancellation;",null,null,0,null,null,"NL Insurer-Per_Travel","L"]
[null,null,"Y","TRAVEL","Individual - Personal lines ","Interruption;",null,null,0,null,null,"NL Insurer-Per_Travel","M"]
[null,null,"Y","TRAVEL","Individual - Personal lines ","Death, disability or health event while travelling",null,null,0,null,null,"NL Insurer-Per_Travel","N"]
[null,null,"Y","TRAVEL","Individual - Personal lines ","Other",null,null,0,null,null,"NL Insurer-Per_Travel","O"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ","Loss of Property (including baggage);",null,null,0,null,null,"NL Insurer-Com_Travel","K"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ","Cancellation;",null,null,0,null,null,"NL Insurer-Com_Travel","L"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ","Interruption;",null,null,0,null,null,"NL Insurer-Com_Travel","M"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ","Death, disability or health event while travelling",null,null,0,null,null,"NL Insurer-Com_Travel","N"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ","Other",null,null,0,null,null,"NL Insurer-Com_Travel","O"]
[null,null,"Y","TRAVEL","Individual - Commercial lines ",null,null,null,{"$f":"SUM(I319:I323)","v":0},null,null,"NL Insurer-Com_Travel","P"]
[null,null,"Y","TRAVEL","Group","Loss of Property (including baggage);",null,null,0,null,null,"NL Insurer-Com_Travel","Q"]
[null,null,"Y","TRAVEL","Group","Cancellation;",null,null,0,null,null,"NL Insurer-Com_Travel","R"]
[null,null,"Y","TRAVEL","Group","Interruption;",null,null,0,null,null,"NL Insurer-Com_Travel","S"]
[null,null,"Y","TRAVEL","Group","Death, disability or health event while travelling",null,null,0,null,null,"NL Insurer-Com_Travel","T"]
[null,null,"Y","TRAVEL","Group","Other",null,null,0,null,null,"NL Insurer-Com_Travel","U"]
[null,null,"Y","TRAVEL","Group",null,null,null,{"$f":"SUM(I325:I329)","v":0},null,null,"NL Insurer-Com_Travel","V"]
[null,null,"Y","MISCELLANEOUS","Commercial lines","Warranty;",null,null,0,null,null,"NL Insurer-Com_Miscellaneous","K"]
[null,null,"Y","MISCELLANEOUS","Commercial lines","Pet Insurance;",null,null,0,null,null,"NL Insurer-Com_Miscellaneous","L"]
[null,null,"Y","MISCELLANEOUS","Commercial lines","Other",null,null,0,null,null,"NL Insurer-Com_Miscellaneous","M"]
[null,null,"Y","MISCELLANEOUS","Personal Lines","Warranty;",null,null,0,null,null,"NL Insurer-Per_Miscellaneous","K"]
[null,null,"Y","MISCELLANEOUS","Personal Lines","Pet Insurance;",null,null,0,null,null,"NL Insurer-Per_Miscellaneous","L"]
[null,null,"Y","MISCELLANEOUS","Personal Lines","Other",null,null,0,null,null,"NL Insurer-Per_Miscellaneous","M"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: Comprehensive;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","K"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: 3rd Party;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","L"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: 3rd Party, fire & theft;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","M"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Motor: Other;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","N"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Contents;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","O"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Specified items;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","P"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Building structure;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","Q"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Property: Other;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","R"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Legal Expense;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","S"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","A&H: Personal accident;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","T"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","A&H: Health event other than accident;",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","U"]
[null,null,"Y","PERSONAL LINES POLICY WITH MULTIPLE COVER TYPES","Personal Lines","Other.",null,null,0,null,null,"NL Insurer-Pers_Personal_ML","V"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: Comprehensive;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","K"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: 3rd Party;",null,null,{"$f":"COUNTIFS($D$9:$D$155,D350,$E$9:$E$155,E350,$F$9:$F$155,F350,$G$9:$G$155,\"Y\")","v":0},null,null,"NL Insurer-Com_Personal_ML","L"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: 3rd Party, fire & theft;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","M"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Motor: Other;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","N"]
["Level 5",null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Contents;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","O"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Specified items;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","P"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Building structure;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","Q"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Property: Other;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","R"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Legal Expense;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","S"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","A&H: Personal accident;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","T"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","A&H: Health event other than accident;",null,null,0,null,null,"NL Insurer-Com_Personal_ML","U"]
[null,null,"Y","COMMERCIAL LINES POLICY WITH MULTIPLE COVER TYPES","Commercial Lines","Other.",null,null,0,null,null,"NL Insurer-Com_Personal_ML","V"]
[null,null,"Y","MOTOR",null,null,null,null,{"$f":"COUNTIFS($D$9:$D$160,D361,$G$9:$G$160,\"Y\")","v":0},null,null,"NL Insurer-BC Add Per","K",null,"Motor"]
[null,null,"Y","PROPERTY",null,null,null,null,{"$f":"COUNTIFS($D$9:$D$160,D362,$G$9:$G$160,\"Y\")","v":0},null,null,"NL Insurer-BC Add Per","L",null,"Property"]
[null,null,"Y","AGRICULTURE",null,null,null,null,0,null,null,"NL Insurer-BC Add Per","M",null,"Agriculture"]
[null,null,"Y","MARINE",null,null,null,null,0,null,null,"NL Insurer-BC Add Per","N",null,"Marine"]
[null,null,"Y","AVIATION",null,null,null,null,0,null,null,"NL Insurer-BC Add Per","O",null,"Aviation"]
[null,null,"Y","TRANSPORT",null,null,null,null,0,null,null,"NL Insurer-BC Add Per","P",null,"Transport"]
[null,null,"Y","LEGAL EXPENSE",null,null,null,null,0,null,null,"NL Insurer-BC Add Per","Q",null,"Legal Expense"]
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[null,null,null,"Asset Manager: Product information"]
[]
[null,null,null,"Select \"Yes\" from the dropdown boxes next to the financial products which are applicable to you:"]
[]
[]
[null,null,null,"Category","No","Financial Product","Financial Products Authorised For",null,null,null,null,"Financial Products Used",null,null,null,null,"column","Link"]
[null,null,null,null,null,null,"Advice",null,"Intermediary services",null,null,"Advice",null,"Intermediary services",null,null,null,{"$f":"P7&IF(Q7<>\"\",\"-Col:\"&Q7,\"\")","v":""}]
[null,null,null,null,null,null,"Automated","Non-automated","Scripted execution of sales","All other intermediary services",null,"Automated","Non-automated","Scripted execution of sales","All other intermediary services",null,"L",{"$f":"P8&IF(Q8<>\"\",\"-Col:\"&Q8,\"\")","v":"-Col:L"}]
[null,null,null,null,null,null,"Y/N","Y/N","Y/N","Y/N",null,"Y/N","Y/N","Y/N","Y/N",null,null,""]
[null,null,null,"CATEGORY I",1.1000000000000001,"Long-term Insurance subcategory A","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.2,"Short-term Insurance Personal Lines","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.3,"Long-term Insurance subcategory B1","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.4,"Long-term Insurance subcategory C","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.5,"Retail Pension Benefits","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.6,"Short-term Insurance Commercial Lines","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.7,"Pension Fund Benefits","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.8,"Shares","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.9,"Money market instruments","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.1000000000000001,"Debentures and securitised debt","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.1100000000000001,"Warrants, certificates or other instruments","N","N","N","N",null,"N","N","N","N",null,null,""]
[null,null,null,null,1.1200000000000001,"Bonds","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.1299999999999999,"Derivative instruments","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.1399999999999999,"Participatory interests in a collective investment scheme","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.1499999999999999,"Forex Investment","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.1599999999999999,"Health Service Benefits","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.17,"Long-term Deposits","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.18,"Short-term Deposits","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.19,"Friendly Society Benefits","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.2,"Long-term Insurance subcategory B2","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.21,"Long-term Insurance subcategory B2-A","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.22,"Long-term Insurance subcategory B1-A","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.23,"Short-term Insurance Personal Lines A1","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.24,"Structured Deposits","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.25,"Securities and instruments","N","N","N","N",null,"N","N","N","N"]
[null,null,null,null,1.26,"Participatory interest in a hedge fund","N","N","N","N",null,"N","N","N","N"]
[]
[null,null,null,"CATEGORY II",2.1,"Long-term Insurance subcategory B1",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.2000000000000002,"Long-term Insurance subcategory C",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.2999999999999998,"Retail Pension Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.4,"Pension Fund Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.5,"Shares",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.6,"Money market instruments",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.7,"Debentures and securitised debt",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.8,"Warrants, certificates and other instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.9,"Bonds",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.1,"Derivative instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.11,"Participatory Interests in one or more collective investment schemes",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.12,"Forex Investment ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.13,"Long-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.14,"Short-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.15,"Long-term Insurance subcategory B2",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.16,"Long-term Insurance subcategory B2-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.17,"Long-term Insurance subcategory B1-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.1800000000000002,"Structured Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.19,"Securities and instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,2.2000000000000002,"Participatory interest in a hedge fund",null,null,null,"N",null,null,null,null,"N"]
[]
[null,null,null,"CATEGORY IIA","2A.1","Long-term Insurance subcategory B1",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.2","Long-term Insurance subcategory C",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.3","Retail Pension Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.4","Pension Fund Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.5","Shares",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.6","Money market instruments",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.7","Debentures and securitised debt",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.8","Warrants, certificates and other instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.9","Bonds",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.10","Derivative instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.11","Participatory Interests in one or more collective investment schemes",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.12","Forex Investment ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.13","Long-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.14","Short-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.15","Long-term Insurance subcategory B2",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.16","Long-term Insurance subcategory B2-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.17","Long-term Insurance subcategory B1-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.18","Structured Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.19","Securities and instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,"2A.20","Participatory interest in a hedge fund",null,null,null,"N",null,null,null,null,"N"]
[]
[null,null,null,"CATEGORY III",3.1,"Long-term Insurance subcategory B1",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.2,"Long-term Insurance subcategory C",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.3,"Retail Pension Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.4,"Pension Fund Benefits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.5,"Shares",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.6,"Money market instruments",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.7,"Debentures and securitised debt",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.8,"Warrants, certificates and other instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.9,"Bonds",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.1,"Derivative instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.11,"Participatory Interests in one or more collective investment schemes",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.12,"Forex Investment ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.13,"Long-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.14,"Short-term Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.15,"Long-term Insurance subcategory B2",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.16,"Long-term Insurance subcategory B2-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.17,"Long-term Insurance subcategory B1-A",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.18,"Structured Deposits",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.19,"Securities and instruments ",null,null,null,"N",null,null,null,null,"N"]
[null,null,null,null,3.2,"Participatory interest in a hedge fund",null,null,null,"N",null,null,null,null,"N"]
[]
[null,null,null,"CATEGORY IV",null,null,null,null,null,"N",null,null,null,null,"N"]

{"sheet":"Terminology","index":9,"n_rows":208,"n_cols":2,"rows_kept":208,"cut":false,"hidden":false,"merged":[]}
[null,"TERMINOLOGY:"]
[null," OMNI - Conduct of Business Return (Omni - CBR 2022_v1)"]
[]
[]
[null,"Terminology used in the return"]
[]
[null,"In this return any word or expression to which a meaning has been assigned in the Financial Advisory and Intermediary Services Act (Act No. 37 of 2002) (the Act), the General Code of Conduct for FSPs and Representatives, 2003 or the Determination of Fit and Proper Requirements for FSPs and Representatives, 2017, has the same meaning, unless otherwise defined in this sheet.  This also applies to any definition or term used that is defined in the Long-term Insurance Act, 1998 (Act No. 52 of 1998) (LTIA), including the Regulations promulgated under section 72 of the Act, the Short-term Insurance Act, 1998 (Act No. 53 of 1998) (STIA), including the Regulations promulgated under section 72 of the Act, the Insurance Act, 2018 (Act No.17 if 2018)"]
[]
[null,"This guideline reflects the manner in which the Authoritywill interpret the Omni-CBR’s, and to clarify to the person completing the return the information that is required. "]
[]
[null,"The intention of this guideline is not to be a legalistic list of definitions, but rather descriptions to qualify the terms in the CBR’s to create an understanding of the type and extent of the information required, in order to ensure consistent reporting by all insurers. "]
[]
[]
[1,"Additional benefit"]
[null,"Any optional benefit under a policy, which benefit is ancillary to the primary insurance obligations assumed under that policy, and does not form part of the main benefit that the policyholder is entitled to under the policy."]
[2,"Administration Fees "]
[null,"Agreed fees paid by an entity to a third party for administrations services.   "]
[3,"Administration System "]
[null," The system used by the third party / adminstrator to provide a full range of adminstration services to th entity. "]
[4,"Aggregation"]
[null,"Aggegation means the consolidation of customer buying, selling or investing in financial proroducts of behalf of financial customers, and the subsequent recording and allocation of financial products or their proceeds seperetaly for each financial customer. "]
[5,"Aggregator "]
[null,"Any website portal, web-based search utility or any other similar medium that enables the public to obtain and/or compare insurance quotes, or to request to be contacted by one or more insurer/s or its agent/s. "]
[6,"Aggregator fees "]
[null,"Fees payable by an entity to an aggregator or lead generator as remuneration for services rendered by the aggregator or lead generator."]
[7,"Bank"]
[null,"As defined in the Banks Act, a mutual bank as defined in the Mutual Banks Act, 1993 (Act No. 124 of 1993) and a co-operative bank as defined in the Co-operative Banks Act, 2007 (Act No. 40 of 2007);"]
[8,"Benefits "]
[null,"A particular type of benefit under a policy for which a separate premium is added and could be chosen as a standalone benefit."]
[]
[9,"Binder fees"]
[null,"Fees payable by an insurer to a binder holder as remuneration for performing binder functions under a binder agreement in accordance with section 49A and in accordance with Part 3C of the Regulations issued in terms of the of the Long-term Insurance Act and section 48A and in accordance with Part 6 of the Regulations under the Short-term Insurance Act."]
[10,"Black Owned "]
[null,"Means an entity envisaged by the Financial Sector Code for Broad-Based Black Economic Empowerment issued in terms of section 9(1) of the Broad-Based Black Economic Empowerment Act, 2003 (Act No. 53 of 2003) in which :\n(a) Black People hold at least 51% of the Exercisable Voting Rights as determined under indicator 2.1.2 of Code series TSC100;\n(b) Black People hold at least 51% of the Economic Interest as determined under indicator 2.2.2 of Code series TSC100; and                                                                                                                                                                                                                                                                                                                                                                                                                                                     (c) Has earned all the points for Net Value under Statement TSC100."]
[11,"Books of Business "]
[null,"The total value of all monies received by the enity from its financial customers in respect of financial products during the reporting period.  "]
[12,"Brokerage "]
[null,"Brokerage means a Category 1 FSP that renders financial services as a regular feature of such person’s business."]
[13," Brokers fees"]
[null," These are the fees a broker charges to the customer for services that are not included under the commission received."]
[14,"BenefitsTerminated"]
[null,"Means the termination of one or more benefits under a policy at the request of a policyholder. The insurer has no more insurance obligations in respect of the terminated benefits after the date of termination, but the insurance policy is not neccesarily terminated as there are remaining benefits under the policy. "]
[15,"Cancelled in terms of “cooling off” provisions "]
[null,"Policies cancelled within the cooling-off period at the specific request of the policyholder, as provided for in the Policyholder Protection Rules issued under section 62 of LTIA and section 55 of the STIA, or a longer period as provided for in the policy contract, whether the first premium was paid or not."]
[16,"Claims outstanding "]
[null,"Claims outstanding are claims reported to the insurer at any time (whether during the reporting period or not) that have not been paid/settled or repudiated as at the end of the reporting period. "]
[17,"Claims repudiated"]
[null,"Claims repudiated include all claims declined under a policy, in terms of which the insurer has refused to pay the claim or any part of the claim. "]
[null,"This includes:"]
["a)","a claim repudiated or rejected for any reason, including but not limited to where a policyholder lodges a claim but has no cover for the particular risk or incident; and "]
["b) ","a claim not honoured due to non-payment of premiums."]
[18,"Claims accepted\n\n"]
[null,"Claims that have been fully assessed and an insurer has accepted liability under the policy, irrespective of whether payment has been effected or not."]
[19,"Claims Withdrawn"]
[null,"Claims that are no longer under consideration by the insurer due the the claimant's request to withdraw or cancel the claim. It also includes claims \"closed\" by the insurer due to outstanding information or documents and can be re-assessed if the information and documents are received."]
[20,"Combined Policy"]
[null,"A policy that comprises more than one benefit component, class or sub-class of insurance business under,covering multiple risks under a single policy."]
[21,"Commission earned "]
[null,"The total amount of remuneration that an intermediary is entitled to as payment for the rendering of services as intermediary during the reporting period."]
[22,"Commission received "]
[null,"Total amount of remuneration received by the intermediary as payment for the rendering of services as intermediary in the reporting period, including ongoing commission."]
[23,"Compensation payment"]
[null,"A payment, whether in monetary form or in the form of a benefit or service, by or on behalf of a entity to a complainant to compensate the complainant for a proven or estimated financial loss incurred as a result of the entity's non-compliance, action, failure to act, or unfair treatment forming the basis of the complaint, where the entity accepts liability for having caused the loss concerned, but excludes any:"]
["(a)","goodwill payment;"]
["(b)","payment contractually due to the complainant in terms of a product or service agreement with the entity; or"]
["(c)","refund of an amount paid by or on behalf of the complainant to the entity where such payment was not contractually due;"]
[null,"and includes any interest on late payment of any amount referred to in paragraphs (b) or (c);"]
[24,"Complainant "]
[null,"A person who submits a complaint and includes a –"]
["a) ","policyholder or the policyholder’s successor in title; "]
["b) ","beneficiary or the beneficiary’s successor in title; "]
["c)","person whose life is insured under a policy;"]
["d)","person that pays a premium in respect of a policy; "]
["e)","member; or"]
["f)","potential policyholder or potential member whose dissatisfaction relates to the relevant application, approach, solicitation or advertising or marketing material,"]
[null,"who has a direct interest in the agreement, policy or service to which the complaint relates, or a person acting on behalf of a person referred to in paragraphs (a) to (f);"]
[25,"Cover type"]
[null,"A particular type of benefit under a policy for which a separate premium is added and could be chosen as a standalone benefit."]
[26,"Credit provider"]
[null,"Means a person, other than a bank, that is authorised as a Category I FSP which as a regular feature of their business, provides credit as defined in the National Credit Act, 2005 to customers, e.g. micro-lenders."]
[27,"Custodian"]
[null,"The person or entity that holds custody over of another person or entity's assets, funds/ money with the purpose of safe guarding such assets/ funds/ money."]
[28,"Data and airtime rewards"]
[null,"Mobile device rewards given to customers when taking up a certain product. "]
[29,"Direct marketing via internet"]
[null," Means the rendering of financial services by way of  internet, but excludes the publication of an advertisement"]
[30,"Distribution channel "]
[null,"Distribution channel means -                                                                                                                                                                                                                                                                                                                                                                                                                            a)     any arrangement between a product supplier or any of its associates and one or more providers or any of its associates in terms of which arrangement any support or service is provided to the provider or providers in rendering a financial service to a client;\n\n(b)     any arrangement between two or more providers or any of their associates, which arrangement facilitates, supports or enhances a relationship between the provider or providers and a product supplier;\n\n(c)     any arrangement between two or more product suppliers or any of their associates, which arrangement facilitates, supports or enhances a relationship between a provider or providers and a product supplier;"]
[31,"Director"]
[null,"Any appointed member of a board of directors of a financial institution and includes any person occupying the position of a director or alternate director, by whatever name designated."]
[32,"Dividend income"]
[null,"Dividend income refers to any returns distributed to shareholders "]
[33,"Entity"]
[null,"Means financial institution as defined in the Financial Sector Regulation Act,9 of 2017"]
[34,"Fidelity Cover "]
[null,"Cover for a financial institution against losses as a result of theft or dishonesty by employees / trustees. "]
[35,"Financial Product "]
[null,"\n“financial product” means, subject to subsection (2) -\n\n(a)     securities and instruments, including -\n\n(i)     shares in a company other than a “share block company” as defined in the Share Blocks Control Act, 1980 (Act No. 59 of 1980);\n(ii)    debentures and securitised debt;\n(iii)   any money-market instrument;\n(iv)   any warrant, certificate, and other instrument acknowledging, conferring or creating rights to subscribe to, acquire, dispose of, or convert securities and instruments referred to in subparagraphs (i), (ii) and (iii);\n\n(v)     any “securities” as defined in section 1 of the Financial Markets Act, 2012 (Act No. 19 of 2012);\n\n(b)     a participatory interest in one or more collective investment schemes;\n\n(c)     a long-term or a short-term insurance contract or policy, referred to in the Long-term Insurance Act, 1998 (Act No. 52 of 1998), and the Short-term Insurance Act, 1998 (Act No. 53 of 1998), respectively;\n\n(d)     a benefit provided by -\n\n(i)     a pension fund organisation as defined in section 1(1) of the Pension Funds Act, 1956 (Act No. 24 of 1956), to the members of the organisation by virtue of membership; or\n(ii)    a friendly society referred to in the Friendly Societies Act, 1956 (Act No. 25 of 1956), to the members of the society by virtue of membership;\n(e)     a foreign currency denominated investment instrument, including a foreign currency deposit;\n(f)     a deposit as defined in section 1(1) of the Banks Act, 1990 (Act No. 94 of 1990);\n\n(g)     a health service benefit provided by a medical scheme as defined in section 1(1) of the Medical Schemes Act, 1998 (Act No. 131 of 1998);\n\n(h)     any other product similar in nature to any financial product referred to in paragraphs (a) to (g), inclusive, declared by the registrar by notice in the Gazette to be a financial product for the purposes of this Act;\n\n(i)     any combined product containing one or more of the financial products referred to in paragraphs (a) to (h), inclusive;\n\n(j)     any financial product issued by any foreign product supplier and which in nature and character is essentially similar or corresponding to a financial product referred to in paragraph (a) to (i), inclusive;"]
[]
[36,"Funeral claims "]
[null,"Claims made under a funeral  policy."]
[37,"Funeral provider"]
[null,"Funeral provider, in the context of a Category I FSP, means all FSPs, excluding Insurers, which, as their main business, provides funeral products and services to customers, e.g. funeral parlours."]
[38,"Funeral policies"]
[null,"                                                                                                                                                                                                                                                                                                                                                                                                                                   As defined in Rule 2A of the Policyholder Protection Rules (“PPRs”) made under section 62 of the Long-term Insurance Act, 1998"]
[39,"Gross written premium (“GWP”) "]
[null,"Gross written premium on policies relates to the full premium, including full premium for “annualised new business”, received in respect of the relevant policies during the reporting period. This excludes premiums under inward reinsurance policies."]
[40,"Gross Earned Premium "]
[null,"The gross earned premium refers to the total gross of premium amount attributable to the exposure to risk for the reporting period.  "]
[41,"Group policy "]
[null,"An insurance policy entered into with—"]
["a)","an autonomous association of persons united voluntarily to meet their common or shared economic and social needs and aspirations (other than obtaining insurance), which association is democratically-controlled;"]
["b)","an employer; or"]
["c)","a fund,"]
[null,"where the association, employer or fund holds the insurance policy exclusively for the benefit of  a beneficiary."]
[42,"Guarantees "]
[null,"A guaranty/ guarantee can be described as a promise by which one person assumes responsibility for paying another's debts or fulfilling another's responsibilities. Suitable guarantees refer to guarantees obtained through another entity, which is not provided in the form of insurance. Typically such guarantees are issued by a registered Bank. "]
[43,"Indemnity cover"]
[null,"An undertaking by one entity to make good losses suffered by another."]
[44,"Interest income "]
[null,"Means all amounts received by a financial intitution as interest earned on an investment or for the lending, holding or investing of funds."]
[45,"Legal Services"]
[null,"Legal services are the services involving legal, contractual or other law related matters like the issuing of legal advice, opinions, or facilitating litigation matters."]
[46,"Marketing Services"]
[null,"Marketing services are services rendered by the entity on behalf of another for the promotion and selling of products or services, including any market research and advertising for that entity."]
[47,"Mandatory"]
[null,"Section 106 of the National Credit Act 34 of 2005 provides that a credit provider may require that a consumer maintain consumer credit insurance cover during the term of the credit agreement as a pre-condition for granting credit to consumers. This is therefore a “mandatory” requirement imposed on the consumer."]
[48,"Management fee"]
[null,"Means all fees charged or earned by the entity / financial institution in relation to the management of the funds/ financial services or financial products."]
[49,"Mobile Application "]
[null," A computer program or software application designed to run on a mobile device. "]
[50,"New financial product "]
[null,"A financial product, not previously marketed or offered to financial customers. "]
[51,"New policies"]
[null,"Policies of which the contractual inception date falls within the reporting period being reported on, regardless of  whether the first premium has been received or not.  For reporting purposes, new policies must include “policies not taken up”."]
[52,"Number of benefits"]
[null,"When calculating the number of benefits for reporting purposes, each different benefit within each policy should be counted and the number of benefits indicated as per the required breakdown in the return."]
[53,"Number of policies"]
[null,"When calculating the number of policies for reporting purposes, each policy in terms of which a liability exists should be counted, and the number of policies indicated as per the required breakdown in the return."]
[54,"Optional"]
[null,"In addition to mandatory insurance allowed for in Section 106 of the National Credit Act 34 of 2005, Section 106(3) of that Act provides that credit provider may offer a consumer optional insurance in relation to the obligations of the consumer under the credit agreement or relating to the possession, use, ownership or benefits of the goods or services supplied in terms of the credit agreement."]
[55,"Outsourcing fees "]
[null,"Fees payable by an entity to another person as remuneration for a function or service payable in terms of an outsourcing arrangement, as defined in section 1 of the Financial Sector Regulation Act, but excludes binder fees as defined, and fees for rendering services as intermediary (commission)."]
[56,"Ownership"]
[null,"Ownership of an entity means the members interest, partnership agreement, shareholding, creators of a trust, or sole ownership, which effectively transfers either the whole or part of the entity under the control of the person or persons holding such members interest, partnership agreement, shareholding, creators of a trust, or sole ownership"]
[57,"Payments "]
[null,"Includes any payment due to a financial customer whether contractually due or in respect of benefits, claims, or interest earned, but excluding refunds."]
[58,"Performance fee "]
[null,"A fee payable or received for returns above the expected standard."]
[59,"Policies made paid-up"]
[null,"Policies that remain in force for a specified period, according to the policy terms, after the payment of premiums have stopped."]
[60,"Policies surrendered"]
["a)","The early termination of a policy other than through a risk event, in which there is a benefit payable to the policyholder. Policies surrendered:"]
["b)","excludes policies that are surrendered in part; and"]
[null,"includes fund member policies in which the benefit is paid on early retirement."]
[61,"Policies Lapsed"]
["a)","Policies in respect of which benefits are cancelled due to:"]
["b)","non-payment of premiums as stipulated in the policy wording; or"]
["c)","non-payment of premiums as required within the applicable grace period and the policy has no cash value; or"]
[null,"the fact that the debt against the policy exceeds the cash value."]
[]
[null,"A policy will count as a “lapse” if it lapsed during the reporting period without being reinstated during the same reporting period. Conversely, if a policy lapsed and is reinstated during the same reporting period, that policy should not be reflected as a lapse."]
[null,"A policy that lapsed and reported as such in a previous reporting period, which is reinstated during the current reporting period, must be reflected as a new policy in the current reporting period."]
[62,"Potential financial customer "]
[null,"A person who has applied to or otherwise approach the entity in relation to becoming a financial customer of the entity, or a person who has been solicited by the entity to become a financial customer, or has receieved marketing or advertising material in relation to the entities financial products or financial services."]
[63,"Referral fees "]
[null,"Means any fee paid for the referral of business to a financial insitution, including providing the names / contact details of a potential customer to a financial institution in return for a fee, with the aim of offering finaical services or products to that potential customer, regardless of whether it ends in a sale or not."]
[64,"Refund"]
[null,"Means the return of any payment made by a financial customer in respect of a financial product or financial service, through either payment or reversal of a payment, to the financial customer by the financial product provider or financial services provider whether due contractually or emanating from an error by either party."]
[65,"Rejected complaint"]
[null,"In relation to a complaint means that a complaint has not been upheld and the entity regards the complaint as finalised after advising the complainant that it does not intend to take any further action to resolve the complaint and includes complaints regarded by the entity as unjustified or invalid, or where the complainant does not accept or respond to the entity's proposals to resolve the complaint;"]
[66,"Repurchases"]
[null,"Investors selling part or all of their investments in a portfolio to redeem funds from the portfolio."]
[67,"Retail "]
[null,"The provision of financial services and products to a customer who is not a business, as defined for the purposes of this return."]
[68,"Seed capital "]
[null,"The funds/monies required by regulation, to be deposited into a CIS Portfolio to cover initial establishment expenses and required when the CIS Portfolio breaches a minimum regulatory threshold. "]
[69,"Service provider "]
[null,"Third party service provider to which an investment providers outsourced all or part of its compliance function, accounting or audit  or information technology services. "]
[70,"Social media"]
[null,"Means websites, applications and other digital platforms that enable users to create and share content or participate in social networking, and includes social and professional networks, forums, image and video-sharing platforms. "]
[71,"Switching fee "]
[null,"Fee charged when an investor decides to transfer money from one investment to another. "]
[72,"Terminated - Cover types"]
[null,"Termination of a particular type or types of cover under a policy. The insurer has no insurance obligations in respect of a particular benefit or benefits after the date of termination and the policy might be terminated if no further cover exists under the policy.  "]
[73,"Terminated Policies "]
[null,"Termination of all benefits under a policy at the request of a policyholder or by the insurer. The insurer has no insurance obligations in respect of any benefits after the date of cancellation. The insurance policy is terminated in totality."]
[74,"Terminated Mandate"]
[null,"Means the termination of mandate which is an authorization by a customer to an investment manager."]
[75,"Turn Around Time"]
[null,"The time it takes to address a request/ claim / complaint or instruction from the customer / claimant or complainant. This should be measured from the time it was received by the entity or its authorised representative / agent to when it was finalised for the customer / claimant or complainant."]
[76,"Unclaimed Benefits"]
[null,"In respect of pension benefits mean: Any benefit, not paid by a fund to a member, former member or beneficiary within 24 months of the date on which it in terms of the rules of the fund, became legally due and payable.                                                                                           In respect of collective investment schemes and insurers mean: Remaining unallocated assets/ benefits following a two year period after steps have been taken to establish whether a customer is still alive or aware of their entitlement in respect of the financial product without success."]
[77,"Universal Life policies"]
[null,"Policies (other than fund member policies) where insurance obligations constitute a combination of individual risk and individual investment obligations."]
[78,"Unregistered "]
[null,"Means a pension fund that have not been provisionally or finally registered as provided for in Section 4 of the Pension Funds Act."]
[79,"Upheld"]
["(a)","A complaint has been finalised wholly or partially in favour of the complainant and that"]
["(b)","the complainant has explicitly accepted that the matter is fully resolved; or"]
[null,"it is reasonable for the entity to assume that the complainant has so accepted; and "]
[null,"all undertakings made by the entity to resolve the complaint have been met or the complainant has explicitly indicated satisfaction with any arrangements to ensure such undertakings will be met by the entity within a time acceptable to the complainant."]
[80,"USSD"]
[null,"Unstructured supplementary service data (USSD), a communications service controlled by mobile network operators, used to offer simple browsing experience through a menu system on a mobile device to provide various financial services, at low cost, and without requiring access to the user's SIM card."]
[81,"VaR (Value-at-Risk)"]
[null,"Means a measure of a maximum expected loss of a portfolio at a given confidence level over a specified time period."]
[82,"80/20 Principle"]
[null,"The theoretical principle where it is within the risk appetite of the entity to have 20% of business being non-compliant if 80% of business is complaint. Therefore you have an appetite for a certain margin of errors or non-compliance."]

{"sheet":"Declaration","index":10,"n_rows":3,"n_cols":2,"rows_kept":3,"cut":false,"hidden":false,"merged":[[1,1,1,2],[3,1,3,2],[2,1,2,2]]}
[]
[]
[null,{"$f":"IF(Introduction!$B$3=\"\",\"\",Introduction!$B$3)","v":""}]

{"sheet":"CIS&HF Format Annex A","index":11,"n_rows":39,"n_cols":6,"rows_kept":39,"cut":false,"hidden":true,"merged":[[28,1,29,1],[28,3,29,3],[28,4,29,4],[28,5,29,5]]}
[]
[null,"Header Name","Template Identification Fields","Data Type","Req","Format"]
[null,"MANAGEMENT COMPANY NAME","The full description or naming convention of the Management Company which needs to be used consistently on all the files","Alphanumeric","M"]
[null,"REPORTING DATE","The effective end date to which the report has been run i.e. as at month/quarter end","Date","M","DD/MM/CCYY"]
[null,"PORTFOLIO NAME","The full description of the portfolio name as linked to the portfolio code","Alphanumeric","M"]
[null,"PORTFOLIO CODE","The unique portfolio id or code assigned by the FSB","Alphanumeric","R","ManagerCode/SchemeCode/PortfolioCode"]
[null,"INSTRUMENT TYPE","The broader characteristics in which to identify how the instrument is defined (bond, equity, ETF, option, future etc.)","Alphanumeric","R"]
[null,"INSTRUMENT NAME","The description of the instrument","Alphanumeric","M"]
[null,"INSTRUMENT CODE","The unique instrument code identifying the holding as set up in the different markets","Alphanumeric","O"]
[null,"UNDERLYING INSTRUMENT","The instrument (shares, bonds, stock index etc.) that can be purchased (in case of call) or sold (in case of a put) by a buyer who exercises his option. Blank if not a derivative","Alphanumeric","R if DERIVATIVE"]
[null,"HOLDINGS (UNITS) - LONG","Long positions as at previous and current reporting date","Alphanumeric","M"]
[null,"HOLDINGS (UNITS) - SHORT","Short positions as at previous and current reporting date","Alphanumeric","M"]
[null,"MARKET VALUE ","The market value of the instrument calculated by using the market price multiplied by the holding ","Alphanumeric","M"]
[null,"% MARKET VALUE","The market value as a percentage of the total portfolio","Numeric","M"]
[null,"EFFECTIVE EXPOSURE","The equivalent exposure as adjusted for any derivative effect","Alphanumeric","M"]
[null,"% EFFECTIVE EXPOSURE","The effective exposure of the instrument as a percentage of the total effective exposure in the portfolio","Numeric","M"]
[null,"NET EXPOSURE","The percentage difference between the hedge fund’s long and short exposure","Alphanumeric","M"]
[null,"% NET EXPOSURE","The net exposure of the instrument as a percentage of the total net exposure in the portfolio","Numeric","M"]
[null,"ISSUER NAME","The full description of the issuer of the specific instrument. If cash related items: issuer = the bank","Alphanumeric","M"]
[null,"% of ISSUED SHARE CAPITAL","A percentage of the total  amount of assets of that class issued by the entity in which the investment is held","Alphanumeric","M"]
[null,"MARKET CAPITALISATION","The market value of the issuer's outstanding ordinary shares","Numeric","M"]
[null,"COUNTRY OF ORIGIN","An indication of where the instrument resides or the country where the instrument has been issued","Alphanumeric","R"]
[null,"INSTUMENT CURRENCY","The currency assigned to a specific instrument used for trading purposes","Alphanumeric","R"]
[null,"PRIME BROKER","The prime broker used for prime broking services, such as lending money or securities  for the purpose of short selling, clearing and settlement of trades, operational support facilities and customised technology, and acting as a counterparty to finance of execute transactions in securities","Alphanumeric","R if BOND or DERIVATIVE"]
[null,"COUNTERPARTY","The juristic person on whom the hedge fund is dependant to realise, collect or settle the securities or the value of securities","Alphanumeric","M"]
[null,"CONTERPARTY EXPOSURE","The value that best reflects the hedge fund's exposure to a relevant counterparty and accurately reflects the economic loss that the hedge fund is exposed to if the counterparty defaults on its obligations","Numeric","M"]
[null,"LIQUID < 30 DAYS","An indication of whether the asset can be liquidated prior to the next redemption date","Alphanumeric","M","YES or NO"]
[null,"LIQUID (DAYS)","The average days to liquidity","Alphanumeric","M"]
[null,"COUPON TYPE","Indication of whether the coupon is fixed or variable coupon option (e.g. Fixed Interest Rate, Variable Linked Interest Rate, Variable Linked Daily,","Alphanumeric","R if BOND"]
[null,null,"Variable Negotaible Daily, Zero Coupon etc.)"]
[null,"MATURITY DATE","Maturity or maturity date refers to the final payment date of a loan or other financial instrument, at which point the (and all remaining interest) is due to be paid","Date","R if BOND","DD/MM/CCYY"]
[null,"EXPOSURE OR VAR LIMIT PERMITTED","The exposure of value-at-risk limits permitted in the founding documents of the portfolio","Numeric","M"]
[null,"EXPOSURE OR VAR LIMIT APPLIED","The exposure of value-at-risk limits applied as at the reporting date","Numeric","M"]
[null,"MAXIMUM VALUE  - DURING REPORTING PERIOD","The exposure of value-at-risk maximum value reached during the reporting period","Numeric","R"]
[null,"LEVERAGE","The sources of leverage, including the type, the amount and the providers of leverage","Alphanumeric","M"]
[null,"COLLATERALISATION AND RE-HYPOTHETICATION","The level of collateralisation and re-hypothetication of assets","Alphanumeric","M"]
[null,"NEW INVESTORS","The number of new investors who entered the portfolio during the reporting period","Numeric","M"]
[null,"REPORT OF COMPLIANCE OFFICER OF MANAGER IN RESPECT OF SYSTEM OF INTERNAL CONTROL","Certification of the capability of internal systems of control for derivatives","Alphanumeric","M"]
[null,"REPORT ON THE RISK PROFILE OF THE PORTFOLIO AND SYSTEMS EMPLOYED TO MANAGE RISK","The current risk profile (including the risk scale or description) of the portfolio and the systems employed by the manager to manage risks, including market, liquidity, counterparty, derivatives, operational and other risks","Alphanumeric","M"]

{"sheet":"All - BC (Retail)","index":12,"n_rows":177,"n_cols":50,"rows_kept":177,"cut":false,"hidden":true,"merged":[[176,2,176,9],[4,46,4,47],[7,2,7,4],[0,2,0,4],[4,6,5,6],[4,8,5,8],[4,10,4,20],[4,22,4,23],[4,25,4,26],[120,2,120,4],[4,29,4,31],[4,32,4,37],[4,38,4,42],[4,43,4,45]]}
[null,null,"ALL - BUSINESS COMPOSITION (RETAIL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer",null,"Non-Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,null,"Co-operatives",null,null,"Income Drawdown"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Personal lines","Individual policies","Group policies","Personal lines","Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Banks","Financial Institutions",null,"Mutual"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of financial products / funds /services in your book of business at the end of the reporting period.",null,35,null,2001001001,null,{"$f":"I10+1000","v":2001002001},{"$f":"K10+1000","v":2001003001},{"$f":"L10+1000","v":2001004001},2001005001,2001006001,2001007001,2001008001,2001009001,2001010001,2001011001,2001012001,2001013001,2001014001,2001015001,2001016001,2001017001,2001018001,2001019001,2001020001,2001021001,2001022001,2001023001,2001024001,2001025001,2001026001,2001027001,2001028001,2001029001,2001030001,2001031001,2001032001,2001033001,2001034001,2001035001,2001036001,2001037001,2001038001,2001039001]
[null,null,1.2,null,"State the total value of the financial products / funds /services in your book of business at the end of the reporting period.",null,35,null,2001001002,null,{"$f":"I11+1000","v":2001002002},{"$f":"K11+1000","v":2001003002},{"$f":"L11+1000","v":2001004002},{"$f":"M11+1000","v":2001005002},2001006002,2001007002,2001008002,2001009002,2001010002,2001011002,2001012002,2001013002,2001014002,2001015002,2001016002,2001017002,2001018002,2001019002,2001020002,2001021002,2001022002,2001023002,2001024002,2001025002,2001026002,2001027002,2001028002,2001029002,2001030002,2001031002,2001032002,2001033002,2001034002,2001035002,2001036002,2001037002,2001038002,2001039002]
[null,null,1.3,null,"State the percentage of your total value of your book of business at the end of the reporting period as per the breakdown below:",null,null,null,2001001003,null,{"$f":"I12+1000","v":2001002003},{"$f":"K12+1000","v":2001003003},{"$f":"L12+1000","v":2001004003},2001005003,2001006003,2001007003,2001008003,2001009003,2001010003,2001011003,2001012003,2001013003,2001014003,2001015003,2001016003,2001017003,2001018003,2001019003,2001020003,2001021003,2001022003,2001023003,2001024003,2001025003,2001026003,2001027003,2001028003,2001029003,2001030003,2001031003,2001032003,2001033003,2001034003,2001035003,2001036003,2001037003,2001038003,2001039003]
[null,null,null,"1.3.1","Money received;",null,null,null,2001001004,null,2001002004,2001003004,{"$f":"L13+1000","v":2001004004},2001005004,2001006004,2001007004,2001008004,2001009004,2001010004,2001011004,2001012004,2001013004,2001014004,2001015004,2001016004,2001017004,2001018004,2001019004,2001020004,2001021004,2001022004,2001023004,2001024004,2001025004,2001026004,2001027004,2001028004,2001029004,2001030004,2001031004,2001032004,2001033004,2001034004,2001035004,2001036004,2001037004,2001038004,2001039004]
[null,null,null,"1.3.2","Charges;",null,null,null,2001001005,null,2001002005,2001003005,{"$f":"L14+1000","v":2001004005},2001005005,2001006005,2001007005,2001008005,2001009005,2001010005,2001011005,2001012005,2001013005,2001014005,2001015005,2001016005,2001017005,2001018005,2001019005,2001020005,2001021005,2001022005,2001023005,2001024005,2001025005,2001026005,2001027005,2001028005,2001029005,2001030005,2001031005,2001032005,2001033005,2001034005,2001035005,2001036005,2001037005,2001038005,2001039005]
[null,null,null,"1.3.3","Fees;",null,null,null,2001001006,null,2001002006,2001003006,{"$f":"L15+1000","v":2001004006},2001005006,2001006006,2001007006,2001008006,2001009006,2001010006,2001011006,2001012006,2001013006,2001014006,2001015006,2001016006,2001017006,2001018006,2001019006,2001020006,2001021006,2001022006,2001023006,2001024006,2001025006,2001026006,2001027006,2001028006,2001029006,2001030006,2001031006,2001032006,2001033006,2001034006,2001035006,2001036006,2001037006,2001038006,2001039006]
[null,null,null,"1.3.4","Other (please specify in Comments section).",null,null,null,2001001007,null,2001002007,2001003007,{"$f":"L16+1000","v":2001004007},2001005007,2001006007,2001007007,2001008007,2001009007,2001010007,2001011007,2001012007,2001013007,2001014007,2001015007,2001016007,2001017007,2001018007,2001019007,2001020007,2001021007,2001022007,2001023007,2001024007,2001025007,2001026007,2001027007,2001028007,2001029007,2001030007,2001031007,2001032007,2001033007,2001034007,2001035007,2001036007,2001037007,2001038007,2001039007]
[null,null,1.4,null,"State the number of customers / members in your book of business as grouped per the breakdown below:",null,null,null,2001001008,null,2001002008,2001003008,{"$f":"L17+1000","v":2001004008},2001005008,2001006008,2001007008,2001008008,2001009008,2001010008,2001011008,2001012008,2001013008,2001014008,2001015008,2001016008,2001017008,2001018008,2001019008,2001020008,2001021008,2001022008,2001023008,2001024008,2001025008,2001026008,2001027008,2001028008,2001029008,2001030008,2001031008,2001032008,2001033008,2001034008,2001035008,2001036008,2001037008,2001038008,2001039008]
[null,null,null,"1.4.1","Age 0 - 18 years",null,null,null,2001001009,null,2001002009,2001003009,{"$f":"L18+1000","v":2001004009},2001005009,2001006009,2001007009,2001008009,2001009009,2001010009,2001011009,2001012009,2001013009,2001014009,2001015009,2001016009,2001017009,2001018009,2001019009,2001020009,2001021009,2001022009,2001023009,2001024009,2001025009,2001026009,2001027009,2001028009,2001029009,2001030009,2001031009,2001032009,2001033009,2001034009,2001035009,2001036009,2001037009,2001038009,2001039009]
[null,null,null,"1.4.2","Age 19 - 35 years",null,null,null,2001001010,null,2001002010,2001003010,{"$f":"L19+1000","v":2001004010},2001005010,2001006010,2001007010,2001008010,2001009010,2001010010,2001011010,2001012010,2001013010,2001014010,2001015010,2001016010,2001017010,2001018010,2001019010,2001020010,2001021010,2001022010,2001023010,2001024010,2001025010,2001026010,2001027010,2001028010,2001029010,2001030010,2001031010,2001032010,2001033010,2001034010,2001035010,2001036010,2001037010,2001038010,2001039010]
[null,null,null,"1.4.3","Age 36 - 45 years",null,null,null,2001001011,null,2001002011,2001003011,{"$f":"L20+1000","v":2001004011},2001005011,2001006011,2001007011,2001008011,2001009011,2001010011,2001011011,2001012011,2001013011,2001014011,2001015011,2001016011,2001017011,2001018011,2001019011,2001020011,2001021011,2001022011,2001023011,2001024011,2001025011,2001026011,2001027011,2001028011,2001029011,2001030011,2001031011,2001032011,2001033011,2001034011,2001035011,2001036011,2001037011,2001038011,2001039011]
[null,null,null,"1.4.4","Age 46 - 62 years",null,null,null,2001001012,null,2001002012,2001003012,{"$f":"L21+1000","v":2001004012},2001005012,2001006012,2001007012,2001008012,2001009012,2001010012,2001011012,2001012012,2001013012,2001014012,2001015012,2001016012,2001017012,2001018012,2001019012,2001020012,2001021012,2001022012,2001023012,2001024012,2001025012,2001026012,2001027012,2001028012,2001029012,2001030012,2001031012,2001032012,2001033012,2001034012,2001035012,2001036012,2001037012,2001038012,2001039012]
[null,null,null,"1.4.5","Age 63+",null,null,null,2001001013,null,2001002013,2001003013,{"$f":"L22+1000","v":2001004013},2001005013,2001006013,2001007013,2001008013,2001009013,2001010013,2001011013,2001012013,2001013013,2001014013,2001015013,2001016013,2001017013,2001018013,2001019013,2001020013,2001021013,2001022013,2001023013,2001024013,2001025013,2001026013,2001027013,2001028013,2001029013,2001030013,2001031013,2001032013,2001033013,2001034013,2001035013,2001036013,2001037013,2001038013,2001039013]
[null,null,1.5,null,"State the number of customers / members in your book of business as grouped per the breakdown below:",null,null,null,2001001014,null,2001002014,2001003014,{"$f":"L23+1000","v":2001004014},2001005014,2001006014,2001007014,2001008014,2001009014,2001010014,2001011014,2001012014,2001013014,2001014014,2001015014,2001016014,2001017014,2001018014,2001019014,2001020014,2001021014,2001022014,2001023014,2001024014,2001025014,2001026014,2001027014,2001028014,2001029014,2001030014,2001031014,2001032014,2001033014,2001034014,2001035014,2001036014,2001037014,2001038014,2001039014]
[null,null,null,"1.5.1","Male;",null,null,null,2001001015,null,2001002015,2001003015,{"$f":"L24+1000","v":2001004015},2001005015,2001006015,2001007015,2001008015,2001009015,2001010015,2001011015,2001012015,2001013015,2001014015,2001015015,2001016015,2001017015,2001018015,2001019015,2001020015,2001021015,2001022015,2001023015,2001024015,2001025015,2001026015,2001027015,2001028015,2001029015,2001030015,2001031015,2001032015,2001033015,2001034015,2001035015,2001036015,2001037015,2001038015,2001039015]
[null,null,null,"1.5.2","Female",null,null,null,2001001016,null,2001002016,2001003016,{"$f":"L25+1000","v":2001004016},2001005016,2001006016,2001007016,2001008016,2001009016,2001010016,2001011016,2001012016,2001013016,2001014016,2001015016,2001016016,2001017016,2001018016,2001019016,2001020016,2001021016,2001022016,2001023016,2001024016,2001025016,2001026016,2001027016,2001028016,2001029016,2001030016,2001031016,2001032016,2001033016,2001034016,2001035016,2001036016,2001037016,2001038016,2001039016]
[null,null,1.6,null,"State the total value of the book of business for which  financial services were rendered at the end of the reporting period as grouped per the breakdown below:",null,null,null,2001001017,null,2001002017,2001003017,{"$f":"L26+1000","v":2001004017},2001005017,2001006017,2001007017,2001008017,2001009017,2001010017,2001011017,2001012017,2001013017,2001014017,2001015017,2001016017,2001017017,2001018017,2001019017,2001020017,2001021017,2001022017,2001023017,2001024017,2001025017,2001026017,2001027017,2001028017,2001029017,2001030017,2001031017,2001032017,2001033017,2001034017,2001035017,2001036017,2001037017,2001038017,2001039017]
[null,null,null,"1.6.1","Age 0 - 18 years",null,null,null,2001001018,null,2001002018,2001003018,{"$f":"L27+1000","v":2001004018},2001005018,2001006018,2001007018,2001008018,2001009018,2001010018,2001011018,2001012018,2001013018,2001014018,2001015018,2001016018,2001017018,2001018018,2001019018,2001020018,2001021018,2001022018,2001023018,2001024018,2001025018,2001026018,2001027018,2001028018,2001029018,2001030018,2001031018,2001032018,2001033018,2001034018,2001035018,2001036018,2001037018,2001038018,2001039018]
[null,null,null,"1.6.2","Age 19 - 35 years",null,null,null,2001001019,null,2001002019,2001003019,{"$f":"L28+1000","v":2001004019},2001005019,2001006019,2001007019,2001008019,2001009019,2001010019,2001011019,2001012019,2001013019,2001014019,2001015019,2001016019,2001017019,2001018019,2001019019,2001020019,2001021019,2001022019,2001023019,2001024019,2001025019,2001026019,2001027019,2001028019,2001029019,2001030019,2001031019,2001032019,2001033019,2001034019,2001035019,2001036019,2001037019,2001038019,2001039019]
[null,null,null,"1.6.3","Age 36 - 45 years",null,null,null,2001001020,null,2001002020,2001003020,{"$f":"L29+1000","v":2001004020},2001005020,2001006020,2001007020,2001008020,2001009020,2001010020,2001011020,2001012020,2001013020,2001014020,2001015020,2001016020,2001017020,2001018020,2001019020,2001020020,2001021020,2001022020,2001023020,2001024020,2001025020,2001026020,2001027020,2001028020,2001029020,2001030020,2001031020,2001032020,2001033020,2001034020,2001035020,2001036020,2001037020,2001038020,2001039020]
[null,null,null,"1.6.4","Age 46 - 62 years",null,null,null,2001001021,null,2001002021,2001003021,{"$f":"L30+1000","v":2001004021},2001005021,2001006021,2001007021,2001008021,2001009021,2001010021,2001011021,2001012021,2001013021,2001014021,2001015021,2001016021,2001017021,2001018021,2001019021,2001020021,2001021021,2001022021,2001023021,2001024021,2001025021,2001026021,2001027021,2001028021,2001029021,2001030021,2001031021,2001032021,2001033021,2001034021,2001035021,2001036021,2001037021,2001038021,2001039021]
[null,null,null,"1.6.5","Age 63+",null,null,null,2001001022,null,2001002022,2001003022,{"$f":"L31+1000","v":2001004022},2001005022,2001006022,2001007022,2001008022,2001009022,2001010022,2001011022,2001012022,2001013022,2001014022,2001015022,2001016022,2001017022,2001018022,2001019022,2001020022,2001021022,2001022022,2001023022,2001024022,2001025022,2001026022,2001027022,2001028022,2001029022,2001030022,2001031022,2001032022,2001033022,2001034022,2001035022,2001036022,2001037022,2001038022,2001039022]
[null,null,1.7,null,"State the total value of the book of business for which  financial services were rendered at the end of the reporting period as grouped per the breakdown below:",null,null,null,2001001023,null,2001002023,2001003023,{"$f":"L32+1000","v":2001004023},2001005023,2001006023,2001007023,2001008023,2001009023,2001010023,2001011023,2001012023,2001013023,2001014023,2001015023,2001016023,2001017023,2001018023,2001019023,2001020023,2001021023,2001022023,2001023023,2001024023,2001025023,2001026023,2001027023,2001028023,2001029023,2001030023,2001031023,2001032023,2001033023,2001034023,2001035023,2001036023,2001037023,2001038023,2001039023]
[null,null,null,"1.7.1","Male;",null,null,null,2001001024,null,2001002024,2001003024,{"$f":"L33+1000","v":2001004024},2001005024,2001006024,2001007024,2001008024,2001009024,2001010024,2001011024,2001012024,2001013024,2001014024,2001015024,2001016024,2001017024,2001018024,2001019024,2001020024,2001021024,2001022024,2001023024,2001024024,2001025024,2001026024,2001027024,2001028024,2001029024,2001030024,2001031024,2001032024,2001033024,2001034024,2001035024,2001036024,2001037024,2001038024,2001039024]
[null,null,null,"1.7.2","Female",null,null,null,2001001025,null,2001002025,2001003025,{"$f":"L34+1000","v":2001004025},2001005025,2001006025,2001007025,2001008025,2001009025,2001010025,2001011025,2001012025,2001013025,2001014025,2001015025,2001016025,2001017025,2001018025,2001019025,2001020025,2001021025,2001022025,2001023025,2001024025,2001025025,2001026025,2001027025,2001028025,2001029025,2001030025,2001031025,2001032025,2001033025,2001034025,2001035025,2001036025,2001037025,2001038025,2001039025]
[null,null,1.8,null,"State the number of new financial products / funds / services taken up in the reporting period as grouped per the breakdown below:  ",null,"35, 50",null,2001001026,null,2001002026,2001003026,{"$f":"L35+1000","v":2001004026},2001005026,2001006026,2001007026,2001008026,2001009026,2001010026,2001011026,2001012026,2001013026,2001014026,2001015026,2001016026,2001017026,2001018026,2001019026,2001020026,2001021026,2001022026,2001023026,2001024026,2001025026,2001026026,2001027026,2001028026,2001029026,2001030026,2001031026,2001032026,2001033026,2001034026,2001035026,2001036026,2001037026,2001038026,2001039026]
[null,null,null,"1.8.1","Age 0 - 18 years",null,null,null,2001001027,null,2001002027,2001003027,{"$f":"L36+1000","v":2001004027},2001005027,2001006027,2001007027,2001008027,2001009027,2001010027,2001011027,2001012027,2001013027,2001014027,2001015027,2001016027,2001017027,2001018027,2001019027,2001020027,2001021027,2001022027,2001023027,2001024027,2001025027,2001026027,2001027027,2001028027,2001029027,2001030027,2001031027,2001032027,2001033027,2001034027,2001035027,2001036027,2001037027,2001038027,2001039027]
[null,null,null,"1.8.2","Age 19 - 35 years",null,null,null,2001001028,null,2001002028,2001003028,{"$f":"L37+1000","v":2001004028},2001005028,2001006028,2001007028,2001008028,2001009028,2001010028,2001011028,2001012028,2001013028,2001014028,2001015028,2001016028,2001017028,2001018028,2001019028,2001020028,2001021028,2001022028,2001023028,2001024028,2001025028,2001026028,2001027028,2001028028,2001029028,2001030028,2001031028,2001032028,2001033028,2001034028,2001035028,2001036028,2001037028,2001038028,2001039028]
[null,null,null,"1.8.3","Age 36 - 45 years",null,null,null,2001001029,null,2001002029,2001003029,{"$f":"L38+1000","v":2001004029},2001005029,2001006029,2001007029,2001008029,2001009029,2001010029,2001011029,2001012029,2001013029,2001014029,2001015029,2001016029,2001017029,2001018029,2001019029,2001020029,2001021029,2001022029,2001023029,2001024029,2001025029,2001026029,2001027029,2001028029,2001029029,2001030029,2001031029,2001032029,2001033029,2001034029,2001035029,2001036029,2001037029,2001038029,2001039029]
[null,null,null,"1.8.4","Age 46 - 62 years",null,null,null,2001001030,null,2001002030,2001003030,{"$f":"L39+1000","v":2001004030},2001005030,2001006030,2001007030,2001008030,2001009030,2001010030,2001011030,2001012030,2001013030,2001014030,2001015030,2001016030,2001017030,2001018030,2001019030,2001020030,2001021030,2001022030,2001023030,2001024030,2001025030,2001026030,2001027030,2001028030,2001029030,2001030030,2001031030,2001032030,2001033030,2001034030,2001035030,2001036030,2001037030,2001038030,2001039030]
[null,null,null,"1.8.5","Age 63+",null,null,null,2001001031,null,2001002031,2001003031,{"$f":"L40+1000","v":2001004031},2001005031,2001006031,2001007031,2001008031,2001009031,2001010031,2001011031,2001012031,2001013031,2001014031,2001015031,2001016031,2001017031,2001018031,2001019031,2001020031,2001021031,2001022031,2001023031,2001024031,2001025031,2001026031,2001027031,2001028031,2001029031,2001030031,2001031031,2001032031,2001033031,2001034031,2001035031,2001036031,2001037031,2001038031,2001039031]
[null,null,1.9,null,"State the number of new financial products / funds / services taken up in the reporting period as grouped per the breakdown below:  ",null,"35, 50",null,2001001032,null,2001002032,2001003032,{"$f":"L41+1000","v":2001004032},2001005032,2001006032,2001007032,2001008032,2001009032,2001010032,2001011032,2001012032,2001013032,2001014032,2001015032,2001016032,2001017032,2001018032,2001019032,2001020032,2001021032,2001022032,2001023032,2001024032,2001025032,2001026032,2001027032,2001028032,2001029032,2001030032,2001031032,2001032032,2001033032,2001034032,2001035032,2001036032,2001037032,2001038032,2001039032]
[null,null,null,"1.9.1","Male;",null,null,null,2001001033,null,2001002033,2001003033,{"$f":"L42+1000","v":2001004033},2001005033,2001006033,2001007033,2001008033,2001009033,2001010033,2001011033,2001012033,2001013033,2001014033,2001015033,2001016033,2001017033,2001018033,2001019033,2001020033,2001021033,2001022033,2001023033,2001024033,2001025033,2001026033,2001027033,2001028033,2001029033,2001030033,2001031033,2001032033,2001033033,2001034033,2001035033,2001036033,2001037033,2001038033,2001039033]
[null,null,null,"1.9.2","Female",null,null,null,2001001034,null,2001002034,2001003034,{"$f":"L43+1000","v":2001004034},2001005034,2001006034,2001007034,2001008034,2001009034,2001010034,2001011034,2001012034,2001013034,2001014034,2001015034,2001016034,2001017034,2001018034,2001019034,2001020034,2001021034,2001022034,2001023034,2001024034,2001025034,2001026034,2001027034,2001028034,2001029034,2001030034,2001031034,2001032034,2001033034,2001034034,2001035034,2001036034,2001037034,2001038034,2001039034]
[null,null,"1.10",null,"State the number of new financial products / funds / services taken up in the reporting period per distribution channels below: ",null,"30  ,35, 50",null,2001001035,null,2001002035,2001003035,{"$f":"L44+1000","v":2001004035},2001005035,2001006035,2001007035,2001008035,2001009035,2001010035,2001011035,2001012035,2001013035,2001014035,2001015035,2001016035,2001017035,2001018035,2001019035,2001020035,2001021035,2001022035,2001023035,2001024035,2001025035,2001026035,2001027035,2001028035,2001029035,2001030035,2001031035,2001032035,2001033035,2001034035,2001035035,2001036035,2001037035,2001038035,2001039035]
[null,null,null,"1.10.1","Direct marketing via telesales/call centre of the entity;",null,33,null,2001001036,null,2001002036,2001003036,{"$f":"L45+1000","v":2001004036},2001005036,2001006036,2001007036,2001008036,2001009036,2001010036,2001011036,2001012036,2001013036,2001014036,2001015036,2001016036,2001017036,2001018036,2001019036,2001020036,2001021036,2001022036,2001023036,2001024036,2001025036,2001026036,2001027036,2001028036,2001029036,2001030036,2001031036,2001032036,2001033036,2001034036,2001035036,2001036036,2001037036,2001038036,2001039036]
[null,null,null,"1.10.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2001001037,null,2001002037,2001003037,{"$f":"L46+1000","v":2001004037},2001005037,2001006037,2001007037,2001008037,2001009037,2001010037,2001011037,2001012037,2001013037,2001014037,2001015037,2001016037,2001017037,2001018037,2001019037,2001020037,2001021037,2001022037,2001023037,2001024037,2001025037,2001026037,2001027037,2001028037,2001029037,2001030037,2001031037,2001032037,2001033037,2001034037,2001035037,2001036037,2001037037,2001038037,2001039037]
[null,null,null,"1.10.3","Direct marketing via internet;",null,29,null,2001001038,null,2001002038,2001003038,{"$f":"L47+1000","v":2001004038},2001005038,2001006038,2001007038,2001008038,2001009038,2001010038,2001011038,2001012038,2001013038,2001014038,2001015038,2001016038,2001017038,2001018038,2001019038,2001020038,2001021038,2001022038,2001023038,2001024038,2001025038,2001026038,2001027038,2001028038,2001029038,2001030038,2001031038,2001032038,2001033038,2001034038,2001035038,2001036038,2001037038,2001038038,2001039038]
[null,null,null,"1.10.4","Marketing via aggregator;",null,5,null,2001001039,null,2001002039,2001003039,{"$f":"L48+1000","v":2001004039},2001005039,2001006039,2001007039,2001008039,2001009039,2001010039,2001011039,2001012039,2001013039,2001014039,2001015039,2001016039,2001017039,2001018039,2001019039,2001020039,2001021039,2001022039,2001023039,2001024039,2001025039,2001026039,2001027039,2001028039,2001029039,2001030039,2001031039,2001032039,2001033039,2001034039,2001035039,2001036039,2001037039,2001038039,2001039039]
[null,null,null,"1.10.5","Marketing via referrals;",null,null,null,2001001040,null,2001002040,2001003040,{"$f":"L49+1000","v":2001004040},2001005040,2001006040,2001007040,2001008040,2001009040,2001010040,2001011040,2001012040,2001013040,2001014040,2001015040,2001016040,2001017040,2001018040,2001019040,2001020040,2001021040,2001022040,2001023040,2001024040,2001025040,2001026040,2001027040,2001028040,2001029040,2001030040,2001031040,2001032040,2001033040,2001034040,2001035040,2001036040,2001037040,2001038040,2001039040]
[null,null,null,"1.10.6","By using a mobile application;",null,49,null,2001001041,null,2001002041,2001003041,{"$f":"L50+1000","v":2001004041},2001005041,2001006041,2001007041,2001008041,2001009041,2001010041,2001011041,2001012041,2001013041,2001014041,2001015041,2001016041,2001017041,2001018041,2001019041,2001020041,2001021041,2001022041,2001023041,2001024041,2001025041,2001026041,2001027041,2001028041,2001029041,2001030041,2001031041,2001032041,2001033041,2001034041,2001035041,2001036041,2001037041,2001038041,2001039041]
[null,null,null,"1.10.7","By using USSD;",null,80,null,2001001042,null,2001002042,2001003042,{"$f":"L51+1000","v":2001004042},2001005042,2001006042,2001007042,2001008042,2001009042,2001010042,2001011042,2001012042,2001013042,2001014042,2001015042,2001016042,2001017042,2001018042,2001019042,2001020042,2001021042,2001022042,2001023042,2001024042,2001025042,2001026042,2001027042,2001028042,2001029042,2001030042,2001031042,2001032042,2001033042,2001034042,2001035042,2001036042,2001037042,2001038042,2001039042]
[null,null,null,"1.10.8","By using automated advice;",null,null,null,2001001043,null,2001002043,2001003043,{"$f":"L52+1000","v":2001004043},2001005043,2001006043,2001007043,2001008043,2001009043,2001010043,2001011043,2001012043,2001013043,2001014043,2001015043,2001016043,2001017043,2001018043,2001019043,2001020043,2001021043,2001022043,2001023043,2001024043,2001025043,2001026043,2001027043,2001028043,2001029043,2001030043,2001031043,2001032043,2001033043,2001034043,2001035043,2001036043,2001037043,2001038043,2001039043]
[null,null,null,"1.10.9","Face-to-face by entity's juristic representatives;",null,33,null,2001001044,null,2001002044,2001003044,{"$f":"L53+1000","v":2001004044},2001005044,2001006044,2001007044,2001008044,2001009044,2001010044,2001011044,2001012044,2001013044,2001014044,2001015044,2001016044,2001017044,2001018044,2001019044,2001020044,2001021044,2001022044,2001023044,2001024044,2001025044,2001026044,2001027044,2001028044,2001029044,2001030044,2001031044,2001032044,2001033044,2001034044,2001035044,2001036044,2001037044,2001038044,2001039044]
[null,null,null,"1.10.10","Face-to-face by entity's representatives",null,33,null,2001001045,null,2001002045,2001003045,{"$f":"L54+1000","v":2001004045},2001005045,2001006045,2001007045,2001008045,2001009045,2001010045,2001011045,2001012045,2001013045,2001014045,2001015045,2001016045,2001017045,2001018045,2001019045,2001020045,2001021045,2001022045,2001023045,2001024045,2001025045,2001026045,2001027045,2001028045,2001029045,2001030045,2001031045,2001032045,2001033045,2001034045,2001035045,2001036045,2001037045,2001038045,2001039045]
[null,null,null,"1.10.11","Other (please specify in Comments section).",null,null,null,2001001046,null,2001002046,2001003046,{"$f":"L55+1000","v":2001004046},2001005046,2001006046,2001007046,2001008046,2001009046,2001010046,2001011046,2001012046,2001013046,2001014046,2001015046,2001016046,2001017046,2001018046,2001019046,2001020046,2001021046,2001022046,2001023046,2001024046,2001025046,2001026046,2001027046,2001028046,2001029046,2001030046,2001031046,2001032046,2001033046,2001034046,2001035046,2001036046,2001037046,2001038046,2001039046]
[null,null,1.1100000000000001,null,"State the total value of new financial products / funds / services taken up in the reporting period per distribution channels below: ",null,"30  ,35, 50",null,2001001047,null,2001002047,2001003047,{"$f":"L56+1000","v":2001004047},2001005047,2001006047,2001007047,2001008047,2001009047,2001010047,2001011047,2001012047,2001013047,2001014047,2001015047,2001016047,2001017047,2001018047,2001019047,2001020047,2001021047,2001022047,2001023047,2001024047,2001025047,2001026047,2001027047,2001028047,2001029047,2001030047,2001031047,2001032047,2001033047,2001034047,2001035047,2001036047,2001037047,2001038047,2001039047]
[null,null,null,"1.11.1","Direct marketing via telesales/call centre of the entity;",null,33,null,2001001048,null,2001002048,2001003048,{"$f":"L57+1000","v":2001004048},2001005048,2001006048,2001007048,2001008048,2001009048,2001010048,2001011048,2001012048,2001013048,2001014048,2001015048,2001016048,2001017048,2001018048,2001019048,2001020048,2001021048,2001022048,2001023048,2001024048,2001025048,2001026048,2001027048,2001028048,2001029048,2001030048,2001031048,2001032048,2001033048,2001034048,2001035048,2001036048,2001037048,2001038048,2001039048]
[null,null,null,"1.11.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2001001049,null,2001002049,2001003049,{"$f":"L58+1000","v":2001004049},2001005049,2001006049,2001007049,2001008049,2001009049,2001010049,2001011049,2001012049,2001013049,2001014049,2001015049,2001016049,2001017049,2001018049,2001019049,2001020049,2001021049,2001022049,2001023049,2001024049,2001025049,2001026049,2001027049,2001028049,2001029049,2001030049,2001031049,2001032049,2001033049,2001034049,2001035049,2001036049,2001037049,2001038049,2001039049]
[null,null,null,"1.11.3","Direct marketing via internet;",null,29,null,2001001050,null,2001002050,2001003050,{"$f":"L59+1000","v":2001004050},2001005050,2001006050,2001007050,2001008050,2001009050,2001010050,2001011050,2001012050,2001013050,2001014050,2001015050,2001016050,2001017050,2001018050,2001019050,2001020050,2001021050,2001022050,2001023050,2001024050,2001025050,2001026050,2001027050,2001028050,2001029050,2001030050,2001031050,2001032050,2001033050,2001034050,2001035050,2001036050,2001037050,2001038050,2001039050]
[null,null,null,"1.11.4","Marketing via aggregator;",null,5,null,2001001051,null,2001002051,2001003051,{"$f":"L60+1000","v":2001004051},2001005051,2001006051,2001007051,2001008051,2001009051,2001010051,2001011051,2001012051,2001013051,2001014051,2001015051,2001016051,2001017051,2001018051,2001019051,2001020051,2001021051,2001022051,2001023051,2001024051,2001025051,2001026051,2001027051,2001028051,2001029051,2001030051,2001031051,2001032051,2001033051,2001034051,2001035051,2001036051,2001037051,2001038051,2001039051]
[null,null,null,"1.11.5","Marketing via referrals;",null,null,null,2001001052,null,2001002052,2001003052,{"$f":"L61+1000","v":2001004052},2001005052,2001006052,2001007052,2001008052,2001009052,2001010052,2001011052,2001012052,2001013052,2001014052,2001015052,2001016052,2001017052,2001018052,2001019052,2001020052,2001021052,2001022052,2001023052,2001024052,2001025052,2001026052,2001027052,2001028052,2001029052,2001030052,2001031052,2001032052,2001033052,2001034052,2001035052,2001036052,2001037052,2001038052,2001039052]
[null,null,null,"1.11.6","By using a mobile application;",null,49,null,2001001053,null,2001002053,2001003053,{"$f":"L62+1000","v":2001004053},2001005053,2001006053,2001007053,2001008053,2001009053,2001010053,2001011053,2001012053,2001013053,2001014053,2001015053,2001016053,2001017053,2001018053,2001019053,2001020053,2001021053,2001022053,2001023053,2001024053,2001025053,2001026053,2001027053,2001028053,2001029053,2001030053,2001031053,2001032053,2001033053,2001034053,2001035053,2001036053,2001037053,2001038053,2001039053]
[null,null,null,"1.11.7","By using USSD;",null,80,null,2001001054,null,2001002054,2001003054,{"$f":"L63+1000","v":2001004054},2001005054,2001006054,2001007054,2001008054,2001009054,2001010054,2001011054,2001012054,2001013054,2001014054,2001015054,2001016054,2001017054,2001018054,2001019054,2001020054,2001021054,2001022054,2001023054,2001024054,2001025054,2001026054,2001027054,2001028054,2001029054,2001030054,2001031054,2001032054,2001033054,2001034054,2001035054,2001036054,2001037054,2001038054,2001039054]
[null,null,null,"1.11.8","By using automated advice;",null,null,null,2001001055,null,2001002055,2001003055,{"$f":"L64+1000","v":2001004055},2001005055,2001006055,2001007055,2001008055,2001009055,2001010055,2001011055,2001012055,2001013055,2001014055,2001015055,2001016055,2001017055,2001018055,2001019055,2001020055,2001021055,2001022055,2001023055,2001024055,2001025055,2001026055,2001027055,2001028055,2001029055,2001030055,2001031055,2001032055,2001033055,2001034055,2001035055,2001036055,2001037055,2001038055,2001039055]
[null,null,null,"1.11.9","Face-to-face by entity's juristic representatives;",null,33,null,2001001056,null,2001002056,2001003056,{"$f":"L65+1000","v":2001004056},2001005056,2001006056,2001007056,2001008056,2001009056,2001010056,2001011056,2001012056,2001013056,2001014056,2001015056,2001016056,2001017056,2001018056,2001019056,2001020056,2001021056,2001022056,2001023056,2001024056,2001025056,2001026056,2001027056,2001028056,2001029056,2001030056,2001031056,2001032056,2001033056,2001034056,2001035056,2001036056,2001037056,2001038056,2001039056]
[null,null,null,"1.11.10","Face-to-face by entity's representatives",null,33,null,2001001057,null,2001002057,2001003057,{"$f":"L66+1000","v":2001004057},2001005057,2001006057,2001007057,2001008057,2001009057,2001010057,2001011057,2001012057,2001013057,2001014057,2001015057,2001016057,2001017057,2001018057,2001019057,2001020057,2001021057,2001022057,2001023057,2001024057,2001025057,2001026057,2001027057,2001028057,2001029057,2001030057,2001031057,2001032057,2001033057,2001034057,2001035057,2001036057,2001037057,2001038057,2001039057]
[null,null,null,"1.11.11","Other (please specify in Comments section).",null,null,null,2001001058,null,2001002058,2001003058,{"$f":"L67+1000","v":2001004058},2001005058,2001006058,2001007058,2001008058,2001009058,2001010058,2001011058,2001012058,2001013058,2001014058,2001015058,2001016058,2001017058,2001018058,2001019058,2001020058,2001021058,2001022058,2001023058,2001024058,2001025058,2001026058,2001027058,2001028058,2001029058,2001030058,2001031058,2001032058,2001033058,2001034058,2001035058,2001036058,2001037058,2001038058,2001039058]
[null,null,1.1200000000000001,null,"State the number of financial products taken up with advice at the end of the reporting period. ",null,35,null,2001001059,null,2001002059,2001003059,{"$f":"L68+1000","v":2001004059},2001005059,2001006059,2001007059,2001008059,2001009059,2001010059,2001011059,2001012059,2001013059,2001014059,2001015059,2001016059,2001017059,2001018059,2001019059,2001020059,2001021059,2001022059,2001023059,2001024059,2001025059,2001026059,2001027059,2001028059,2001029059,2001030059,2001031059,2001032059,2001033059,2001034059,2001035059,2001036059,2001037059,2001038059,2001039059]
[null,null,1.1299999999999999,null,"State the number of \"Records of Advice\" audited at the end of the reporting period",null,null,null,2001001060,null,2001002060,2001003060,{"$f":"L69+1000","v":2001004060},2001005060,2001006060,2001007060,2001008060,2001009060,2001010060,2001011060,2001012060,2001013060,2001014060,2001015060,2001016060,2001017060,2001018060,2001019060,2001020060,2001021060,2001022060,2001023060,2001024060,2001025060,2001026060,2001027060,2001028060,2001029060,2001030060,2001031060,2001032060,2001033060,2001034060,2001035060,2001036060,2001037060,2001038060,2001039060]
[null,null,1.1399999999999999,null,"State the number of sales call that were audited at the end of the reporting period as per the result breakdown below:",null,null,null,2001001061,null,2001002061,2001003061,{"$f":"L70+1000","v":2001004061},2001005061,2001006061,2001007061,2001008061,2001009061,2001010061,2001011061,2001012061,2001013061,2001014061,2001015061,2001016061,2001017061,2001018061,2001019061,2001020061,2001021061,2001022061,2001023061,2001024061,2001025061,2001026061,2001027061,2001028061,2001029061,2001030061,2001031061,2001032061,2001033061,2001034061,2001035061,2001036061,2001037061,2001038061,2001039061]
[null,null,null,"1.14.1","Successful;",null,null,null,2001001062,null,2001002062,2001003062,{"$f":"L71+1000","v":2001004062},2001005062,2001006062,2001007062,2001008062,2001009062,2001010062,2001011062,2001012062,2001013062,2001014062,2001015062,2001016062,2001017062,2001018062,2001019062,2001020062,2001021062,2001022062,2001023062,2001024062,2001025062,2001026062,2001027062,2001028062,2001029062,2001030062,2001031062,2001032062,2001033062,2001034062,2001035062,2001036062,2001037062,2001038062,2001039062]
[null,null,null,"1.14.2","Failed",null,null,null,2001001063,null,2001002063,2001003063,{"$f":"L72+1000","v":2001004063},2001005063,2001006063,2001007063,2001008063,2001009063,2001010063,2001011063,2001012063,2001013063,2001014063,2001015063,2001016063,2001017063,2001018063,2001019063,2001020063,2001021063,2001022063,2001023063,2001024063,2001025063,2001026063,2001027063,2001028063,2001029063,2001030063,2001031063,2001032063,2001033063,2001034063,2001035063,2001036063,2001037063,2001038063,2001039063]
[null,null,1.1499999999999999,null,"State the number of employees assisting the entity in providing financial services for this reporting period.",null,33,null,2001001064,null,2001002064,2001003064,{"$f":"L73+1000","v":2001004064},2001005064,2001006064,2001007064,2001008064,2001009064,2001010064,2001011064,2001012064,2001013064,2001014064,2001015064,2001016064,2001017064,2001018064,2001019064,2001020064,2001021064,2001022064,2001023064,2001024064,2001025064,2001026064,2001027064,2001028064,2001029064,2001030064,2001031064,2001032064,2001033064,2001034064,2001035064,2001036064,2001037064,2001038064,2001039064]
["LoB_5a",null,1.1599999999999999,null,"State the total number of representatives providing financial services on behalf of the entity for this reporting period:",null,33,null,2001001065,null,2001002065,2001003065,{"$f":"L74+1000","v":2001004065},2001005065,2001006065,2001007065,2001008065,2001009065,2001010065,2001011065,2001012065,2001013065,2001014065,2001015065,2001016065,2001017065,2001018065,2001019065,2001020065,2001021065,2001022065,2001023065,2001024065,2001025065,2001026065,2001027065,2001028065,2001029065,2001030065,2001031065,2001032065,2001033065,2001034065,2001035065,2001036065,2001037065,2001038065,2001039065]
["LoB_5b",null,1.17,null,"State the total number of key individuals providing financial services on behalf of the entity for this reporting period:",null,33,null,2001001066,null,2001002066,2001003066,{"$f":"L75+1000","v":2001004066},2001005066,2001006066,2001007066,2001008066,2001009066,2001010066,2001011066,2001012066,2001013066,2001014066,2001015066,2001016066,2001017066,2001018066,2001019066,2001020066,2001021066,2001022066,2001023066,2001024066,2001025066,2001026066,2001027066,2001028066,2001029066,2001030066,2001031066,2001032066,2001033066,2001034066,2001035066,2001036066,2001037066,2001038066,2001039066]
[null,null,1.18,null,"State the total number of branches providing financial services on behalf of the entity for this reporting period",null,33,null,2001001067,null,{"$f":"I76+1000","v":2001002067},{"$f":"K76+1000","v":2001003067},{"$f":"L76+1000","v":2001004067},2001005067,2001006067,2001007067,2001008067,2001009067,2001010067,2001011067,2001012067,2001013067,2001014067,2001015067,2001016067,2001017067,2001018067,2001019067,2001020067,2001021067,2001022067,2001023067,2001024067,2001025067,2001026067,2001027067,2001028067,2001029067,2001030067,2001031067,2001032067,2001033067,2001034067,2001035067,2001036067,2001037067,2001038067,2001039067]
["LoB_5c",null,1.19,null,"State the number of jurisdictions that the entity provides financial services in",null,33,null,2001001068,null,2001002068,2001003068,{"$f":"L77+1000","v":2001004068},2001005068,2001006068,2001007068,2001008068,2001009068,2001010068,2001011068,2001012068,2001013068,2001014068,2001015068,2001016068,2001017068,2001018068,2001019068,2001020068,2001021068,2001022068,2001023068,2001024068,2001025068,2001026068,2001027068,2001028068,2001029068,2001030068,2001031068,2001032068,2001033068,2001034068,2001035068,2001036068,2001037068,2001038068,2001039068]
[null,null,"1.20",null,"State the number of financial advisors providing services to the entity during the reporting period as per the breakdown below:",null,33,null,2001001069,null,2001002069,2001003069,{"$f":"L78+1000","v":2001004069},2001005069,2001006069,2001007069,2001008069,2001009069,2001010069,2001011069,2001012069,2001013069,2001014069,2001015069,2001016069,2001017069,2001018069,2001019069,2001020069,2001021069,2001022069,2001023069,2001024069,2001025069,2001026069,2001027069,2001028069,2001029069,2001030069,2001031069,2001032069,2001033069,2001034069,2001035069,2001036069,2001037069,2001038069,2001039069]
[null,null,null,"1.20.1","Africans;",null,null,null,2001001070,null,2001002070,2001003070,{"$f":"L79+1000","v":2001004070},2001005070,2001006070,2001007070,2001008070,2001009070,2001010070,2001011070,2001012070,2001013070,2001014070,2001015070,2001016070,2001017070,2001018070,2001019070,2001020070,2001021070,2001022070,2001023070,2001024070,2001025070,2001026070,2001027070,2001028070,2001029070,2001030070,2001031070,2001032070,2001033070,2001034070,2001035070,2001036070,2001037070,2001038070,2001039070]
[null,null,null,"1.20.2","White;",null,null,null,2001001071,null,2001002071,2001003071,{"$f":"L80+1000","v":2001004071},2001005071,2001006071,2001007071,2001008071,2001009071,2001010071,2001011071,2001012071,2001013071,2001014071,2001015071,2001016071,2001017071,2001018071,2001019071,2001020071,2001021071,2001022071,2001023071,2001024071,2001025071,2001026071,2001027071,2001028071,2001029071,2001030071,2001031071,2001032071,2001033071,2001034071,2001035071,2001036071,2001037071,2001038071,2001039071]
[null,null,null,"1.20.3","Coloured;",null,null,null,2001001072,null,2001002072,2001003072,{"$f":"L81+1000","v":2001004072},2001005072,2001006072,2001007072,2001008072,2001009072,2001010072,2001011072,2001012072,2001013072,2001014072,2001015072,2001016072,2001017072,2001018072,2001019072,2001020072,2001021072,2001022072,2001023072,2001024072,2001025072,2001026072,2001027072,2001028072,2001029072,2001030072,2001031072,2001032072,2001033072,2001034072,2001035072,2001036072,2001037072,2001038072,2001039072]
[null,null,null,"1.20.4","Indian;",null,null,null,2001001073,null,2001002073,2001003073,{"$f":"L82+1000","v":2001004073},2001005073,2001006073,2001007073,2001008073,2001009073,2001010073,2001011073,2001012073,2001013073,2001014073,2001015073,2001016073,2001017073,2001018073,2001019073,2001020073,2001021073,2001022073,2001023073,2001024073,2001025073,2001026073,2001027073,2001028073,2001029073,2001030073,2001031073,2001032073,2001033073,2001034073,2001035073,2001036073,2001037073,2001038073,2001039073]
[null,null,null,"1.20.5","Other (please specify in Comments section).",null,null,null,2001001074,null,2001002074,2001003074,{"$f":"L83+1000","v":2001004074},2001005074,2001006074,2001007074,2001008074,2001009074,2001010074,2001011074,2001012074,2001013074,2001014074,2001015074,2001016074,2001017074,2001018074,2001019074,2001020074,2001021074,2001022074,2001023074,2001024074,2001025074,2001026074,2001027074,2001028074,2001029074,2001030074,2001031074,2001032074,2001033074,2001034074,2001035074,2001036074,2001037074,2001038074,2001039074]
[null,null,1.21,null,"Provide the total value of insurance cover / guarantees held at the end of the reporting period as per the breakdown below: ",null,42,null,2001001075,null,2001002075,2001003075,{"$f":"L84+1000","v":2001004075},2001005075,2001006075,2001007075,2001008075,2001009075,2001010075,2001011075,2001012075,2001013075,2001014075,2001015075,2001016075,2001017075,2001018075,2001019075,2001020075,2001021075,2001022075,2001023075,2001024075,2001025075,2001026075,2001027075,2001028075,2001029075,2001030075,2001031075,2001032075,2001033075,2001034075,2001035075,2001036075,2001037075,2001038075,2001039075]
[null,null,null,"1.21.1","Indemnity cover;",null,43,null,2001001076,null,2001002076,2001003076,{"$f":"L85+1000","v":2001004076},2001005076,2001006076,2001007076,2001008076,2001009076,2001010076,2001011076,2001012076,2001013076,2001014076,2001015076,2001016076,2001017076,2001018076,2001019076,2001020076,2001021076,2001022076,2001023076,2001024076,2001025076,2001026076,2001027076,2001028076,2001029076,2001030076,2001031076,2001032076,2001033076,2001034076,2001035076,2001036076,2001037076,2001038076,2001039076]
[null,null,null,"1.21.2","Fidelity cover;",null,34,null,2001001077,null,2001002077,2001003077,{"$f":"L86+1000","v":2001004077},2001005077,2001006077,2001007077,2001008077,2001009077,2001010077,2001011077,2001012077,2001013077,2001014077,2001015077,2001016077,2001017077,2001018077,2001019077,2001020077,2001021077,2001022077,2001023077,2001024077,2001025077,2001026077,2001027077,2001028077,2001029077,2001030077,2001031077,2001032077,2001033077,2001034077,2001035077,2001036077,2001037077,2001038077,2001039077]
[null,null,null,"1.21.3","Guarantees",null,null,null,2001001078,null,2001002078,2001003078,{"$f":"L87+1000","v":2001004078},2001005078,2001006078,2001007078,2001008078,2001009078,2001010078,2001011078,2001012078,2001013078,2001014078,2001015078,2001016078,2001017078,2001018078,2001019078,2001020078,2001021078,2001022078,2001023078,2001024078,2001025078,2001026078,2001027078,2001028078,2001029078,2001030078,2001031078,2001032078,2001033078,2001034078,2001035078,2001036078,2001037078,2001038078,2001039078]
[null,null,1.22,null,"State the number of claims against the entity's insurance cover / guarantees at the end of the reporting period as per the breakdown below: ",null,"33,  35 , 42",null,2001001079,null,2001002079,2001003079,{"$f":"L88+1000","v":2001004079},2001005079,2001006079,2001007079,2001008079,2001009079,2001010079,2001011079,2001012079,2001013079,2001014079,2001015079,2001016079,2001017079,2001018079,2001019079,2001020079,2001021079,2001022079,2001023079,2001024079,2001025079,2001026079,2001027079,2001028079,2001029079,2001030079,2001031079,2001032079,2001033079,2001034079,2001035079,2001036079,2001037079,2001038079,2001039079]
[null,null,null,"1.22.1","Indemnity cover;",null,47,null,2001001080,null,2001002080,2001003080,{"$f":"L89+1000","v":2001004080},2001005080,2001006080,2001007080,2001008080,2001009080,2001010080,2001011080,2001012080,2001013080,2001014080,2001015080,2001016080,2001017080,2001018080,2001019080,2001020080,2001021080,2001022080,2001023080,2001024080,2001025080,2001026080,2001027080,2001028080,2001029080,2001030080,2001031080,2001032080,2001033080,2001034080,2001035080,2001036080,2001037080,2001038080,2001039080]
[null,null,null,"1.22.2","Fidelity cover;",null,34,null,2001001081,null,2001002081,2001003081,{"$f":"L90+1000","v":2001004081},2001005081,2001006081,2001007081,2001008081,2001009081,2001010081,2001011081,2001012081,2001013081,2001014081,2001015081,2001016081,2001017081,2001018081,2001019081,2001020081,2001021081,2001022081,2001023081,2001024081,2001025081,2001026081,2001027081,2001028081,2001029081,2001030081,2001031081,2001032081,2001033081,2001034081,2001035081,2001036081,2001037081,2001038081,2001039081]
[null,null,null,"1.22.3","Guarantees",null,42,null,2001001082,null,2001002082,2001003082,{"$f":"L91+1000","v":2001004082},2001005082,2001006082,2001007082,2001008082,2001009082,2001010082,2001011082,2001012082,2001013082,2001014082,2001015082,2001016082,2001017082,2001018082,2001019082,2001020082,2001021082,2001022082,2001023082,2001024082,2001025082,2001026082,2001027082,2001028082,2001029082,2001030082,2001031082,2001032082,2001033082,2001034082,2001035082,2001036082,2001037082,2001038082,2001039082]
[null,null,1.23,null,"State the value of claims against the entity's insurance cover / guarantees at the end of the reporting period as per the breakdown below: ",null,"33,  35 , 42",null,2001001083,null,2001002083,2001003083,{"$f":"L92+1000","v":2001004083},2001005083,2001006083,2001007083,2001008083,2001009083,2001010083,2001011083,2001012083,2001013083,2001014083,2001015083,2001016083,2001017083,2001018083,2001019083,2001020083,2001021083,2001022083,2001023083,2001024083,2001025083,2001026083,2001027083,2001028083,2001029083,2001030083,2001031083,2001032083,2001033083,2001034083,2001035083,2001036083,2001037083,2001038083,2001039083]
[null,null,null,"1.23.1","Indemnity cover;",null,43,null,2001001084,null,2001002084,2001003084,{"$f":"L93+1000","v":2001004084},2001005084,2001006084,2001007084,2001008084,2001009084,2001010084,2001011084,2001012084,2001013084,2001014084,2001015084,2001016084,2001017084,2001018084,2001019084,2001020084,2001021084,2001022084,2001023084,2001024084,2001025084,2001026084,2001027084,2001028084,2001029084,2001030084,2001031084,2001032084,2001033084,2001034084,2001035084,2001036084,2001037084,2001038084,2001039084]
[null,null,null,"1.23.2","Fidelity cover;",null,34,null,2001001085,null,2001002085,2001003085,{"$f":"L94+1000","v":2001004085},2001005085,2001006085,2001007085,2001008085,2001009085,2001010085,2001011085,2001012085,2001013085,2001014085,2001015085,2001016085,2001017085,2001018085,2001019085,2001020085,2001021085,2001022085,2001023085,2001024085,2001025085,2001026085,2001027085,2001028085,2001029085,2001030085,2001031085,2001032085,2001033085,2001034085,2001035085,2001036085,2001037085,2001038085,2001039085]
[null,null,null,"1.23.3","Guarantees",null,42,null,2001001086,null,2001002086,2001003086,{"$f":"L95+1000","v":2001004086},2001005086,2001006086,2001007086,2001008086,2001009086,2001010086,2001011086,2001012086,2001013086,2001014086,2001015086,2001016086,2001017086,2001018086,2001019086,2001020086,2001021086,2001022086,2001023086,2001024086,2001025086,2001026086,2001027086,2001028086,2001029086,2001030086,2001031086,2001032086,2001033086,2001034086,2001035086,2001036086,2001037086,2001038086,2001039086]
[null,null,1.24,null,"State the number of agreements in force at the end of the reporting period as per the breakdown below:",null,null,null,2001001087,null,2001002087,2001003087,{"$f":"L96+1000","v":2001004087},2001005087,2001006087,2001007087,2001008087,2001009087,2001010087,2001011087,2001012087,2001013087,2001014087,2001015087,2001016087,2001017087,2001018087,2001019087,2001020087,2001021087,2001022087,2001023087,2001024087,2001025087,2001026087,2001027087,2001028087,2001029087,2001030087,2001031087,2001032087,2001033087,2001034087,2001035087,2001036087,2001037087,2001038087,2001039087]
[null,null,null,"1.24.1","Intermediary agreements;",null,null,null,2001001088,null,2001002088,2001003088,{"$f":"L97+1000","v":2001004088},2001005088,2001006088,2001007088,2001008088,2001009088,2001010088,2001011088,2001012088,2001013088,2001014088,2001015088,2001016088,2001017088,2001018088,2001019088,2001020088,2001021088,2001022088,2001023088,2001024088,2001025088,2001026088,2001027088,2001028088,2001029088,2001030088,2001031088,2001032088,2001033088,2001034088,2001035088,2001036088,2001037088,2001038088,2001039088]
[null,null,null,"1.24.2","Binder agreements;",null,null,null,2001001089,null,2001002089,2001003089,{"$f":"L98+1000","v":2001004089},2001005089,2001006089,2001007089,2001008089,2001009089,2001010089,2001011089,2001012089,2001013089,2001014089,2001015089,2001016089,2001017089,2001018089,2001019089,2001020089,2001021089,2001022089,2001023089,2001024089,2001025089,2001026089,2001027089,2001028089,2001029089,2001030089,2001031089,2001032089,2001033089,2001034089,2001035089,2001036089,2001037089,2001038089,2001039089]
[null,null,null,"1.24.3","Outsourcing agreements;",null,null,null,2001001090,null,2001002090,2001003090,{"$f":"L99+1000","v":2001004090},2001005090,2001006090,2001007090,2001008090,2001009090,2001010090,2001011090,2001012090,2001013090,2001014090,2001015090,2001016090,2001017090,2001018090,2001019090,2001020090,2001021090,2001022090,2001023090,2001024090,2001025090,2001026090,2001027090,2001028090,2001029090,2001030090,2001031090,2001032090,2001033090,2001034090,2001035090,2001036090,2001037090,2001038090,2001039090]
[null,null,null,"1.24.4","Administration agreements;",null,null,null,2001001091,null,2001002091,2001003091,{"$f":"L100+1000","v":2001004091},2001005091,2001006091,2001007091,2001008091,2001009091,2001010091,2001011091,2001012091,2001013091,2001014091,2001015091,2001016091,2001017091,2001018091,2001019091,2001020091,2001021091,2001022091,2001023091,2001024091,2001025091,2001026091,2001027091,2001028091,2001029091,2001030091,2001031091,2001032091,2001033091,2001034091,2001035091,2001036091,2001037091,2001038091,2001039091]
[null,null,null,"1.24.5","Investment Management Agreements;",null,null,null,2001001092,null,2001002092,2001003092,{"$f":"L101+1000","v":2001004092},2001005092,2001006092,2001007092,2001008092,2001009092,2001010092,2001011092,2001012092,2001013092,2001014092,2001015092,2001016092,2001017092,2001018092,2001019092,2001020092,2001021092,2001022092,2001023092,2001024092,2001025092,2001026092,2001027092,2001028092,2001029092,2001030092,2001031092,2001032092,2001033092,2001034092,2001035092,2001036092,2001037092,2001038092,2001039092]
[null,null,null,"1.24.6","Risk Management Agreements;",null,null,null,2001001093,null,2001002093,2001003093,{"$f":"L102+1000","v":2001004093},2001005093,2001006093,2001007093,2001008093,2001009093,2001010093,2001011093,2001012093,2001013093,2001014093,2001015093,2001016093,2001017093,2001018093,2001019093,2001020093,2001021093,2001022093,2001023093,2001024093,2001025093,2001026093,2001027093,2001028093,2001029093,2001030093,2001031093,2001032093,2001033093,2001034093,2001035093,2001036093,2001037093,2001038093,2001039093]
[null,null,null,"1.24.7","Other (please specify in Comments section).",null,null,null,2001001094,null,2001002094,2001003094,{"$f":"L103+1000","v":2001004094},2001005094,2001006094,2001007094,2001008094,2001009094,2001010094,2001011094,2001012094,2001013094,2001014094,2001015094,2001016094,2001017094,2001018094,2001019094,2001020094,2001021094,2001022094,2001023094,2001024094,2001025094,2001026094,2001027094,2001028094,2001029094,2001030094,2001031094,2001032094,2001033094,2001034094,2001035094,2001036094,2001037094,2001038094,2001039094]
[null,null,1.25,null,"State the number of agreements cancelled by the entity in the reporting period, as per the breakdown below: ",null,"33, 35",null,2001001095,null,2001002095,2001003095,{"$f":"L104+1000","v":2001004095},2001005095,2001006095,2001007095,2001008095,2001009095,2001010095,2001011095,2001012095,2001013095,2001014095,2001015095,2001016095,2001017095,2001018095,2001019095,2001020095,2001021095,2001022095,2001023095,2001024095,2001025095,2001026095,2001027095,2001028095,2001029095,2001030095,2001031095,2001032095,2001033095,2001034095,2001035095,2001036095,2001037095,2001038095,2001039095]
[null,null,null,"1.25.1","Intermediary agreements;",null,null,null,2001001096,null,2001002096,2001003096,{"$f":"L105+1000","v":2001004096},2001005096,2001006096,2001007096,2001008096,2001009096,2001010096,2001011096,2001012096,2001013096,2001014096,2001015096,2001016096,2001017096,2001018096,2001019096,2001020096,2001021096,2001022096,2001023096,2001024096,2001025096,2001026096,2001027096,2001028096,2001029096,2001030096,2001031096,2001032096,2001033096,2001034096,2001035096,2001036096,2001037096,2001038096,2001039096]
[null,null,null,"1.25.2","Binder agreements;",null,null,null,2001001097,null,2001002097,2001003097,{"$f":"L106+1000","v":2001004097},2001005097,2001006097,2001007097,2001008097,2001009097,2001010097,2001011097,2001012097,2001013097,2001014097,2001015097,2001016097,2001017097,2001018097,2001019097,2001020097,2001021097,2001022097,2001023097,2001024097,2001025097,2001026097,2001027097,2001028097,2001029097,2001030097,2001031097,2001032097,2001033097,2001034097,2001035097,2001036097,2001037097,2001038097,2001039097]
[null,null,null,"1.25.3","Outsourcing agreements;",null,null,null,2001001098,null,2001002098,2001003098,{"$f":"L107+1000","v":2001004098},2001005098,2001006098,2001007098,2001008098,2001009098,2001010098,2001011098,2001012098,2001013098,2001014098,2001015098,2001016098,2001017098,2001018098,2001019098,2001020098,2001021098,2001022098,2001023098,2001024098,2001025098,2001026098,2001027098,2001028098,2001029098,2001030098,2001031098,2001032098,2001033098,2001034098,2001035098,2001036098,2001037098,2001038098,2001039098]
[null,null,null,"1.25.4","Administration agreement;",null,null,null,2001001099,null,2001002099,2001003099,{"$f":"L108+1000","v":2001004099},2001005099,2001006099,2001007099,2001008099,2001009099,2001010099,2001011099,2001012099,2001013099,2001014099,2001015099,2001016099,2001017099,2001018099,2001019099,2001020099,2001021099,2001022099,2001023099,2001024099,2001025099,2001026099,2001027099,2001028099,2001029099,2001030099,2001031099,2001032099,2001033099,2001034099,2001035099,2001036099,2001037099,2001038099,2001039099]
[null,null,null,"1.25.5","Investment Management Agreements;",null,null,null,2001001100,null,2001002100,2001003100,{"$f":"L109+1000","v":2001004100},2001005100,2001006100,2001007100,2001008100,2001009100,2001010100,2001011100,2001012100,2001013100,2001014100,2001015100,2001016100,2001017100,2001018100,2001019100,2001020100,2001021100,2001022100,2001023100,2001024100,2001025100,2001026100,2001027100,2001028100,2001029100,2001030100,2001031100,2001032100,2001033100,2001034100,2001035100,2001036100,2001037100,2001038100,2001039100]
[null,null,null,"1.25.6","Risk Management Agreements;",null,null,null,2001001101,null,2001002101,2001003101,{"$f":"L110+1000","v":2001004101},2001005101,2001006101,2001007101,2001008101,2001009101,2001010101,2001011101,2001012101,2001013101,2001014101,2001015101,2001016101,2001017101,2001018101,2001019101,2001020101,2001021101,2001022101,2001023101,2001024101,2001025101,2001026101,2001027101,2001028101,2001029101,2001030101,2001031101,2001032101,2001033101,2001034101,2001035101,2001036101,2001037101,2001038101,2001039101]
[null,null,null,"1.25.7","Other (please specify in Comments section).",null,null,null,2001001102,null,2001002102,2001003102,{"$f":"L111+1000","v":2001004102},2001005102,2001006102,2001007102,2001008102,2001009102,2001010102,2001011102,2001012102,2001013102,2001014102,2001015102,2001016102,2001017102,2001018102,2001019102,2001020102,2001021102,2001022102,2001023102,2001024102,2001025102,2001026102,2001027102,2001028102,2001029102,2001030102,2001031102,2001032102,2001033102,2001034102,2001035102,2001036102,2001037102,2001038102,2001039102]
[null,null,1.26,null,"State the number of agreements cancelled with the entity by a third party in the reporting period, as per the breakdown below: ",null,"33, 35",null,2001001103,null,2001002103,2001003103,{"$f":"L112+1000","v":2001004103},2001005103,2001006103,2001007103,2001008103,2001009103,2001010103,2001011103,2001012103,2001013103,2001014103,2001015103,2001016103,2001017103,2001018103,2001019103,2001020103,2001021103,2001022103,2001023103,2001024103,2001025103,2001026103,2001027103,2001028103,2001029103,2001030103,2001031103,2001032103,2001033103,2001034103,2001035103,2001036103,2001037103,2001038103,2001039103]
[null,null,null,"1.26.1","Intermediary agreements;",null,null,null,2001001104,null,2001002104,2001003104,{"$f":"L113+1000","v":2001004104},2001005104,2001006104,2001007104,2001008104,2001009104,2001010104,2001011104,2001012104,2001013104,2001014104,2001015104,2001016104,2001017104,2001018104,2001019104,2001020104,2001021104,2001022104,2001023104,2001024104,2001025104,2001026104,2001027104,2001028104,2001029104,2001030104,2001031104,2001032104,2001033104,2001034104,2001035104,2001036104,2001037104,2001038104,2001039104]
[null,null,null,"1.26.2","Binder agreements;",null,null,null,2001001105,null,2001002105,2001003105,{"$f":"L114+1000","v":2001004105},2001005105,2001006105,2001007105,2001008105,2001009105,2001010105,2001011105,2001012105,2001013105,2001014105,2001015105,2001016105,2001017105,2001018105,2001019105,2001020105,2001021105,2001022105,2001023105,2001024105,2001025105,2001026105,2001027105,2001028105,2001029105,2001030105,2001031105,2001032105,2001033105,2001034105,2001035105,2001036105,2001037105,2001038105,2001039105]
[null,null,null,"1.26.3","Outsourcing agreements;",null,null,null,2001001106,null,2001002106,2001003106,{"$f":"L115+1000","v":2001004106},2001005106,2001006106,2001007106,2001008106,2001009106,2001010106,2001011106,2001012106,2001013106,2001014106,2001015106,2001016106,2001017106,2001018106,2001019106,2001020106,2001021106,2001022106,2001023106,2001024106,2001025106,2001026106,2001027106,2001028106,2001029106,2001030106,2001031106,2001032106,2001033106,2001034106,2001035106,2001036106,2001037106,2001038106,2001039106]
[null,null,null,"1.26.4","Administration agreement;",null,null,null,2001001107,null,2001002107,2001003107,{"$f":"L116+1000","v":2001004107},2001005107,2001006107,2001007107,2001008107,2001009107,2001010107,2001011107,2001012107,2001013107,2001014107,2001015107,2001016107,2001017107,2001018107,2001019107,2001020107,2001021107,2001022107,2001023107,2001024107,2001025107,2001026107,2001027107,2001028107,2001029107,2001030107,2001031107,2001032107,2001033107,2001034107,2001035107,2001036107,2001037107,2001038107,2001039107]
[null,null,null,"1.26.5","Investment Management Agreements;",null,null,null,2001001108,null,2001002108,2001003108,{"$f":"L117+1000","v":2001004108},2001005108,2001006108,2001007108,2001008108,2001009108,2001010108,2001011108,2001012108,2001013108,2001014108,2001015108,2001016108,2001017108,2001018108,2001019108,2001020108,2001021108,2001022108,2001023108,2001024108,2001025108,2001026108,2001027108,2001028108,2001029108,2001030108,2001031108,2001032108,2001033108,2001034108,2001035108,2001036108,2001037108,2001038108,2001039108]
[null,null,null,"1.26.6","Risk Management Agreements;",null,null,null,2001001109,null,2001002109,2001003109,{"$f":"L118+1000","v":2001004109},2001005109,2001006109,2001007109,2001008109,2001009109,2001010109,2001011109,2001012109,2001013109,2001014109,2001015109,2001016109,2001017109,2001018109,2001019109,2001020109,2001021109,2001022109,2001023109,2001024109,2001025109,2001026109,2001027109,2001028109,2001029109,2001030109,2001031109,2001032109,2001033109,2001034109,2001035109,2001036109,2001037109,2001038109,2001039109]
[null,null,null,"1.26.7","Other (please specify in Comments section).",null,null,null,2001001110,null,{"$f":"I119+1000","v":2001002110},2001003110,{"$f":"L119+1000","v":2001004110},2001005110,2001006110,2001007110,2001008110,2001009110,2001010110,2001011110,2001012110,2001013110,2001014110,2001015110,2001016110,2001017110,2001018110,2001019110,2001020110,2001021110,2001022110,2001023110,2001024110,2001025110,2001026110,2001027110,2001028110,2001029110,2001030110,2001031110,2001032110,2001033110,2001034110,2001035110,2001036110,2001037110,2001038110,2001039110]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"State the number of instructions received by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,{"$f":"I119+1","v":2001001111},null,{"$f":"I123+1000","v":2001002111},{"$f":"K123+1000","v":2001003111},{"$f":"L123+1000","v":2001004111},2001005111,2001006111,2001007111,2001008111,2001009111,2001010111,2001011111,2001012111,2001013111,2001014111,2001015111,2001016111,2001017111,2001018111,2001019111,2001020111,2001021111,2001022111,2001023111,2001024111,2001025111,2001026111,2001027111,2001028111,2001029111,2001030111,2001031111,2001032111,2001033111,2001034111,2001035111,2001036111,2001037111,2001038111,2001039111]
[null,null,null,"2.1.1","Cancellations;",null,null,null,{"$f":"I123+1","v":2001001112},null,{"$f":"I124+1000","v":2001002112},{"$f":"K124+1000","v":2001003112},2001004112,2001005112,2001006112,2001007112,2001008112,2001009112,2001010112,2001011112,2001012112,2001013112,2001014112,2001015112,2001016112,2001017112,2001018112,2001019112,2001020112,2001021112,2001022112,2001023112,2001024112,2001025112,2001026112,2001027112,2001028112,2001029112,2001030112,2001031112,2001032112,2001033112,2001034112,2001035112,2001036112,2001037112,2001038112,2001039112]
[null,null,null,"2.1.2","Lapses;",null,null,null,{"$f":"I124+1","v":2001001113},null,2001002113,{"$f":"K125+1000","v":2001003113},2001004113,2001005113,2001006113,2001007113,2001008113,2001009113,2001010113,2001011113,2001012113,2001013113,2001014113,2001015113,2001016113,2001017113,2001018113,2001019113,2001020113,2001021113,2001022113,2001023113,2001024113,2001025113,2001026113,2001027113,2001028113,2001029113,2001030113,2001031113,2001032113,2001033113,2001034113,2001035113,2001036113,2001037113,2001038113,2001039113]
[null,null,null,"2.1.3","Made Paid-Up;",null,59,null,{"$f":"I125+1","v":2001001114},null,2001002114,{"$f":"K126+1000","v":2001003114},2001004114,2001005114,2001006114,2001007114,2001008114,2001009114,2001010114,2001011114,2001012114,2001013114,2001014114,2001015114,2001016114,2001017114,2001018114,2001019114,2001020114,2001021114,2001022114,2001023114,2001024114,2001025114,2001026114,2001027114,2001028114,2001029114,2001030114,2001031114,2001032114,2001033114,2001034114,2001035114,2001036114,2001037114,2001038114,2001039114]
[null,null,null,"2.1.4","Surrender (Fully);",null,null,null,2001001115,null,2001002115,{"$f":"K127+1000","v":2001003115},2001004115,2001005115,2001006115,2001007115,2001008115,2001009115,2001010115,2001011115,2001012115,2001013115,2001014115,2001015115,2001016115,2001017115,2001018115,2001019115,2001020115,2001021115,2001022115,2001023115,2001024115,2001025115,2001026115,2001027115,2001028115,2001029115,2001030115,2001031115,2001032115,2001033115,2001034115,2001035115,2001036115,2001037115,2001038115,2001039115]
[null,null,null,"2.1.5","Disinvestment / Partial Surrender;",null,null,null,2001001116,null,2001002116,{"$f":"K128+1000","v":2001003116},2001004116,2001005116,2001006116,2001007116,2001008116,2001009116,2001010116,2001011116,2001012116,2001013116,2001014116,2001015116,2001016116,2001017116,2001018116,2001019116,2001020116,2001021116,2001022116,2001023116,2001024116,2001025116,2001026116,2001027116,2001028116,2001029116,2001030116,2001031116,2001032116,2001033116,2001034116,2001035116,2001036116,2001037116,2001038116,2001039116]
[null,null,null,"2.1.6","Made dormant;",null,null,null,2001001117,null,2001002117,{"$f":"K129+1000","v":2001003117},2001004117,2001005117,2001006117,2001007117,2001008117,2001009117,2001010117,2001011117,2001012117,2001013117,2001014117,2001015117,2001016117,2001017117,2001018117,2001019117,2001020117,2001021117,2001022117,2001023117,2001024117,2001025117,2001026117,2001027117,2001028117,2001029117,2001030117,2001031117,2001032117,2001033117,2001034117,2001035117,2001036117,2001037117,2001038117,2001039117]
[null,null,null,"2.1.7","Transfer;",null,null,null,2001001118,null,2001002118,{"$f":"K130+1000","v":2001003118},2001004118,2001005118,2001006118,2001007118,2001008118,2001009118,2001010118,2001011118,2001012118,2001013118,2001014118,2001015118,2001016118,2001017118,2001018118,2001019118,2001020118,2001021118,2001022118,2001023118,2001024118,2001025118,2001026118,2001027118,2001028118,2001029118,2001030118,2001031118,2001032118,2001033118,2001034118,2001035118,2001036118,2001037118,2001038118,2001039118]
[null,null,null,"2.1.8","Switching;",null,null,null,2001001119,null,2001002119,{"$f":"K131+1000","v":2001003119},2001004119,2001005119,2001006119,2001007119,2001008119,2001009119,2001010119,2001011119,2001012119,2001013119,2001014119,2001015119,2001016119,2001017119,2001018119,2001019119,2001020119,2001021119,2001022119,2001023119,2001024119,2001025119,2001026119,2001027119,2001028119,2001029119,2001030119,2001031119,2001032119,2001033119,2001034119,2001035119,2001036119,2001037119,2001038119,2001039119]
[null,null,null,"2.1.9","Other (please specify in Comments section).",null,null,null,2001001120,null,2001002120,{"$f":"K132+1000","v":2001003120},2001004120,2001005120,2001006120,2001007120,2001008120,2001009120,2001010120,2001011120,2001012120,2001013120,2001014120,2001015120,2001016120,2001017120,2001018120,2001019120,2001020120,2001021120,2001022120,2001023120,2001024120,2001025120,2001026120,2001027120,2001028120,2001029120,2001030120,2001031120,2001032120,2001033120,2001034120,2001035120,2001036120,2001037120,2001038120,2001039120]
[null,null,2.2000000000000002,null,"State the number of instructions received by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below: ",null,"33, 35",null,2001001121,null,2001002121,{"$f":"K133+1000","v":2001003121},2001004121,2001005121,2001006121,2001007121,2001008121,2001009121,2001010121,2001011121,2001012121,2001013121,2001014121,2001015121,2001016121,2001017121,2001018121,2001019121,2001020121,2001021121,2001022121,2001023121,2001024121,2001025121,2001026121,2001027121,2001028121,2001029121,2001030121,2001031121,2001032121,2001033121,2001034121,2001035121,2001036121,2001037121,2001038121,2001039121]
[null,null,null,"2.2.1","Age 0 - 18 years",null,null,null,2001001122,null,2001002122,{"$f":"K134+1000","v":2001003122},2001004122,2001005122,2001006122,2001007122,2001008122,2001009122,2001010122,2001011122,2001012122,2001013122,2001014122,2001015122,2001016122,2001017122,2001018122,2001019122,2001020122,2001021122,2001022122,2001023122,2001024122,2001025122,2001026122,2001027122,2001028122,2001029122,2001030122,2001031122,2001032122,2001033122,2001034122,2001035122,2001036122,2001037122,2001038122,2001039122]
[null,null,null,"2.2.2","Age 19 - 35 years",null,null,null,2001001123,null,2001002123,{"$f":"K135+1000","v":2001003123},2001004123,2001005123,2001006123,2001007123,2001008123,2001009123,2001010123,2001011123,2001012123,2001013123,2001014123,2001015123,2001016123,2001017123,2001018123,2001019123,2001020123,2001021123,2001022123,2001023123,2001024123,2001025123,2001026123,2001027123,2001028123,2001029123,2001030123,2001031123,2001032123,2001033123,2001034123,2001035123,2001036123,2001037123,2001038123,2001039123]
[null,null,null,"2.2.3","Age 36 - 45 years",null,null,null,2001001124,null,2001002124,{"$f":"K136+1000","v":2001003124},2001004124,2001005124,2001006124,2001007124,2001008124,2001009124,2001010124,2001011124,2001012124,2001013124,2001014124,2001015124,2001016124,2001017124,2001018124,2001019124,2001020124,2001021124,2001022124,2001023124,2001024124,2001025124,2001026124,2001027124,2001028124,2001029124,2001030124,2001031124,2001032124,2001033124,2001034124,2001035124,2001036124,2001037124,2001038124,2001039124]
[null,null,null,"2.2.4","Age 46 - 62 years",null,null,null,2001001125,null,2001002125,{"$f":"K137+1000","v":2001003125},2001004125,2001005125,2001006125,2001007125,2001008125,2001009125,2001010125,2001011125,2001012125,2001013125,2001014125,2001015125,2001016125,2001017125,2001018125,2001019125,2001020125,2001021125,2001022125,2001023125,2001024125,2001025125,2001026125,2001027125,2001028125,2001029125,2001030125,2001031125,2001032125,2001033125,2001034125,2001035125,2001036125,2001037125,2001038125,2001039125]
[null,null,null,"2.2.5","Age 63+",null,null,null,2001001126,null,2001002126,{"$f":"K138+1000","v":2001003126},2001004126,2001005126,2001006126,2001007126,2001008126,2001009126,2001010126,2001011126,2001012126,2001013126,2001014126,2001015126,2001016126,2001017126,2001018126,2001019126,2001020126,2001021126,2001022126,2001023126,2001024126,2001025126,2001026126,2001027126,2001028126,2001029126,2001030126,2001031126,2001032126,2001033126,2001034126,2001035126,2001036126,2001037126,2001038126,2001039126]
[null,null,2.2999999999999998,null,"State the number of instructions finalised by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below: ",null,"33, 35",null,2001001127,null,2001002127,{"$f":"K139+1000","v":2001003127},2001004127,2001005127,2001006127,2001007127,2001008127,2001009127,2001010127,2001011127,2001012127,2001013127,2001014127,2001015127,2001016127,2001017127,2001018127,2001019127,2001020127,2001021127,2001022127,2001023127,2001024127,2001025127,2001026127,2001027127,2001028127,2001029127,2001030127,2001031127,2001032127,2001033127,2001034127,2001035127,2001036127,2001037127,2001038127,2001039127]
[null,null,null,"2.3.1","Age 0 - 18 years",null,null,null,2001001128,null,2001002128,{"$f":"K140+1000","v":2001003128},2001004128,2001005128,2001006128,2001007128,2001008128,2001009128,2001010128,2001011128,2001012128,2001013128,2001014128,2001015128,2001016128,2001017128,2001018128,2001019128,2001020128,2001021128,2001022128,2001023128,2001024128,2001025128,2001026128,2001027128,2001028128,2001029128,2001030128,2001031128,2001032128,2001033128,2001034128,2001035128,2001036128,2001037128,2001038128,2001039128]
[null,null,null,"2.3.2","Age 19 - 35 years",null,null,null,2001001129,null,2001002129,{"$f":"K141+1000","v":2001003129},2001004129,2001005129,2001006129,2001007129,2001008129,2001009129,2001010129,2001011129,2001012129,2001013129,2001014129,2001015129,2001016129,2001017129,2001018129,2001019129,2001020129,2001021129,2001022129,2001023129,2001024129,2001025129,2001026129,2001027129,2001028129,2001029129,2001030129,2001031129,2001032129,2001033129,2001034129,2001035129,2001036129,2001037129,2001038129,2001039129]
[null,null,null,"2.3.3","Age 36 - 45 years",null,null,null,2001001130,null,2001002130,{"$f":"K142+1000","v":2001003130},2001004130,2001005130,2001006130,2001007130,2001008130,2001009130,2001010130,2001011130,2001012130,2001013130,2001014130,2001015130,2001016130,2001017130,2001018130,2001019130,2001020130,2001021130,2001022130,2001023130,2001024130,2001025130,2001026130,2001027130,2001028130,2001029130,2001030130,2001031130,2001032130,2001033130,2001034130,2001035130,2001036130,2001037130,2001038130,2001039130]
[null,null,null,"2.3.4","Age 46 - 62 years",null,null,null,2001001131,null,2001002131,{"$f":"K143+1000","v":2001003131},2001004131,2001005131,2001006131,2001007131,2001008131,2001009131,2001010131,2001011131,2001012131,2001013131,2001014131,2001015131,2001016131,2001017131,2001018131,2001019131,2001020131,2001021131,2001022131,2001023131,2001024131,2001025131,2001026131,2001027131,2001028131,2001029131,2001030131,2001031131,2001032131,2001033131,2001034131,2001035131,2001036131,2001037131,2001038131,2001039131]
[null,null,null,"2.3.5","Age 63+",null,null,null,2001001132,null,2001002132,{"$f":"K144+1000","v":2001003132},2001004132,2001005132,2001006132,2001007132,2001008132,2001009132,2001010132,2001011132,2001012132,2001013132,2001014132,2001015132,2001016132,2001017132,2001018132,2001019132,2001020132,2001021132,2001022132,2001023132,2001024132,2001025132,2001026132,2001027132,2001028132,2001029132,2001030132,2001031132,2001032132,2001033132,2001034132,2001035132,2001036132,2001037132,2001038132,2001039132]
[null,null,2.4,null,"State the number of instructions received by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2001001133,null,2001002133,{"$f":"K145+1000","v":2001003133},2001004133,2001005133,2001006133,2001007133,2001008133,2001009133,2001010133,2001011133,2001012133,2001013133,2001014133,2001015133,2001016133,2001017133,2001018133,2001019133,2001020133,2001021133,2001022133,2001023133,2001024133,2001025133,2001026133,2001027133,2001028133,2001029133,2001030133,2001031133,2001032133,2001033133,2001034133,2001035133,2001036133,2001037133,2001038133,2001039133]
[null,null,null,"2.4.1","Cancellations;",null,null,null,2001001134,null,2001002134,{"$f":"K146+1000","v":2001003134},2001004134,2001005134,2001006134,2001007134,2001008134,2001009134,2001010134,2001011134,2001012134,2001013134,2001014134,2001015134,2001016134,2001017134,2001018134,2001019134,2001020134,2001021134,2001022134,2001023134,2001024134,2001025134,2001026134,2001027134,2001028134,2001029134,2001030134,2001031134,2001032134,2001033134,2001034134,2001035134,2001036134,2001037134,2001038134,2001039134]
[null,null,null,"2.4.2","Lapses;",null,null,null,2001001135,null,2001002135,{"$f":"K147+1000","v":2001003135},2001004135,2001005135,2001006135,2001007135,2001008135,2001009135,2001010135,2001011135,2001012135,2001013135,2001014135,2001015135,2001016135,2001017135,2001018135,2001019135,2001020135,2001021135,2001022135,2001023135,2001024135,2001025135,2001026135,2001027135,2001028135,2001029135,2001030135,2001031135,2001032135,2001033135,2001034135,2001035135,2001036135,2001037135,2001038135,2001039135]
[null,null,null,"2.4.3","Made Paid-Up;",null,59,null,2001001136,null,2001002136,{"$f":"K148+1000","v":2001003136},2001004136,2001005136,2001006136,2001007136,2001008136,2001009136,2001010136,2001011136,2001012136,2001013136,2001014136,2001015136,2001016136,2001017136,2001018136,2001019136,2001020136,2001021136,2001022136,2001023136,2001024136,2001025136,2001026136,2001027136,2001028136,2001029136,2001030136,2001031136,2001032136,2001033136,2001034136,2001035136,2001036136,2001037136,2001038136,2001039136]
[null,null,null,"2.4.4","Surrender (Fully);",null,null,null,2001001137,null,2001002137,{"$f":"K149+1000","v":2001003137},2001004137,2001005137,2001006137,2001007137,2001008137,2001009137,2001010137,2001011137,2001012137,2001013137,2001014137,2001015137,2001016137,2001017137,2001018137,2001019137,2001020137,2001021137,2001022137,2001023137,2001024137,2001025137,2001026137,2001027137,2001028137,2001029137,2001030137,2001031137,2001032137,2001033137,2001034137,2001035137,2001036137,2001037137,2001038137,2001039137]
[null,null,null,"2.4.5","Disinvestment / Partial Surrender;",null,null,null,2001001138,null,2001002138,{"$f":"K150+1000","v":2001003138},2001004138,2001005138,2001006138,2001007138,2001008138,2001009138,2001010138,2001011138,2001012138,2001013138,2001014138,2001015138,2001016138,2001017138,2001018138,2001019138,2001020138,2001021138,2001022138,2001023138,2001024138,2001025138,2001026138,2001027138,2001028138,2001029138,2001030138,2001031138,2001032138,2001033138,2001034138,2001035138,2001036138,2001037138,2001038138,2001039138]
[null,null,null,"2.4.6","Made dormant;",null,null,null,2001001139,null,2001002139,{"$f":"K151+1000","v":2001003139},2001004139,2001005139,2001006139,2001007139,2001008139,2001009139,2001010139,2001011139,2001012139,2001013139,2001014139,2001015139,2001016139,2001017139,2001018139,2001019139,2001020139,2001021139,2001022139,2001023139,2001024139,2001025139,2001026139,2001027139,2001028139,2001029139,2001030139,2001031139,2001032139,2001033139,2001034139,2001035139,2001036139,2001037139,2001038139,2001039139]
[null,null,null,"2.4.7","Transfer;",null,null,null,2001001140,null,2001002140,{"$f":"K152+1000","v":2001003140},2001004140,2001005140,2001006140,2001007140,2001008140,2001009140,2001010140,2001011140,2001012140,2001013140,2001014140,2001015140,2001016140,2001017140,2001018140,2001019140,2001020140,2001021140,2001022140,2001023140,2001024140,2001025140,2001026140,2001027140,2001028140,2001029140,2001030140,2001031140,2001032140,2001033140,2001034140,2001035140,2001036140,2001037140,2001038140,2001039140]
[null,null,null,"2.4.8","Switching; ",null,null,null,2001001141,null,2001002141,{"$f":"K153+1000","v":2001003141},2001004141,2001005141,2001006141,2001007141,2001008141,2001009141,2001010141,2001011141,2001012141,2001013141,2001014141,2001015141,2001016141,2001017141,2001018141,2001019141,2001020141,2001021141,2001022141,2001023141,2001024141,2001025141,2001026141,2001027141,2001028141,2001029141,2001030141,2001031141,2001032141,2001033141,2001034141,2001035141,2001036141,2001037141,2001038141,2001039141]
[null,null,null,"2.4.9","Other (please specify in Comments section).",null,null,null,2001001142,null,2001002142,{"$f":"K154+1000","v":2001003142},2001004142,2001005142,2001006142,2001007142,2001008142,2001009142,2001010142,2001011142,2001012142,2001013142,2001014142,2001015142,2001016142,2001017142,2001018142,2001019142,2001020142,2001021142,2001022142,2001023142,2001024142,2001025142,2001026142,2001027142,2001028142,2001029142,2001030142,2001031142,2001032142,2001033142,2001034142,2001035142,2001036142,2001037142,2001038142,2001039142]
[null,null,2.5,null,"State the number of instructions received by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2001001143,null,2001002143,{"$f":"K155+1000","v":2001003143},2001004143,2001005143,2001006143,2001007143,2001008143,2001009143,2001010143,2001011143,2001012143,2001013143,2001014143,2001015143,2001016143,2001017143,2001018143,2001019143,2001020143,2001021143,2001022143,2001023143,2001024143,2001025143,2001026143,2001027143,2001028143,2001029143,2001030143,2001031143,2001032143,2001033143,2001034143,2001035143,2001036143,2001037143,2001038143,2001039143]
[null,null,null,"2.5.1","Age 0 - 18 years",null,null,null,2001001144,null,2001002144,{"$f":"K156+1000","v":2001003144},2001004144,2001005144,2001006144,2001007144,2001008144,2001009144,2001010144,2001011144,2001012144,2001013144,2001014144,2001015144,2001016144,2001017144,2001018144,2001019144,2001020144,2001021144,2001022144,2001023144,2001024144,2001025144,2001026144,2001027144,2001028144,2001029144,2001030144,2001031144,2001032144,2001033144,2001034144,2001035144,2001036144,2001037144,2001038144,2001039144]
[null,null,null,"2.5.2","Age 19 - 35 years",null,null,null,2001001145,null,2001002145,{"$f":"K157+1000","v":2001003145},2001004145,2001005145,2001006145,2001007145,2001008145,2001009145,2001010145,2001011145,2001012145,2001013145,2001014145,2001015145,2001016145,2001017145,2001018145,2001019145,2001020145,2001021145,2001022145,2001023145,2001024145,2001025145,2001026145,2001027145,2001028145,2001029145,2001030145,2001031145,2001032145,2001033145,2001034145,2001035145,2001036145,2001037145,2001038145,2001039145]
[null,null,null,"2.5.3","Age 36 - 45 years",null,null,null,2001001146,null,2001002146,{"$f":"K158+1000","v":2001003146},2001004146,2001005146,2001006146,2001007146,2001008146,2001009146,2001010146,2001011146,2001012146,2001013146,2001014146,2001015146,2001016146,2001017146,2001018146,2001019146,2001020146,2001021146,2001022146,2001023146,2001024146,2001025146,2001026146,2001027146,2001028146,2001029146,2001030146,2001031146,2001032146,2001033146,2001034146,2001035146,2001036146,2001037146,2001038146,2001039146]
[null,null,null,"2.5.4","Age 46 - 62 years",null,null,null,2001001147,null,2001002147,{"$f":"K159+1000","v":2001003147},2001004147,2001005147,2001006147,2001007147,2001008147,2001009147,2001010147,2001011147,2001012147,2001013147,2001014147,2001015147,2001016147,2001017147,2001018147,2001019147,2001020147,2001021147,2001022147,2001023147,2001024147,2001025147,2001026147,2001027147,2001028147,2001029147,2001030147,2001031147,2001032147,2001033147,2001034147,2001035147,2001036147,2001037147,2001038147,2001039147]
[null,null,null,"2.5.5","Age 63+",null,null,null,2001001148,null,2001002148,{"$f":"K160+1000","v":2001003148},2001004148,2001005148,2001006148,2001007148,2001008148,2001009148,2001010148,2001011148,2001012148,2001013148,2001014148,2001015148,2001016148,2001017148,2001018148,2001019148,2001020148,2001021148,2001022148,2001023148,2001024148,2001025148,2001026148,2001027148,2001028148,2001029148,2001030148,2001031148,2001032148,2001033148,2001034148,2001035148,2001036148,2001037148,2001038148,2001039148]
[null,null,2.6,null,"State the number of instructions finalised by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2001001149,null,2001002149,{"$f":"K161+1000","v":2001003149},2001004149,2001005149,2001006149,2001007149,2001008149,2001009149,2001010149,2001011149,2001012149,2001013149,2001014149,2001015149,2001016149,2001017149,2001018149,2001019149,2001020149,2001021149,2001022149,2001023149,2001024149,2001025149,2001026149,2001027149,2001028149,2001029149,2001030149,2001031149,2001032149,2001033149,2001034149,2001035149,2001036149,2001037149,2001038149,2001039149]
[null,null,null,"2.6.1","Age 0 - 18 years",null,null,null,2001001150,null,2001002150,{"$f":"K162+1000","v":2001003150},2001004150,2001005150,2001006150,2001007150,2001008150,2001009150,2001010150,2001011150,2001012150,2001013150,2001014150,2001015150,2001016150,2001017150,2001018150,2001019150,2001020150,2001021150,2001022150,2001023150,2001024150,2001025150,2001026150,2001027150,2001028150,2001029150,2001030150,2001031150,2001032150,2001033150,2001034150,2001035150,2001036150,2001037150,2001038150,2001039150]
[null,null,null,"2.6.2","Age 19 - 35 years",null,null,null,2001001151,null,2001002151,{"$f":"K163+1000","v":2001003151},2001004151,2001005151,2001006151,2001007151,2001008151,2001009151,2001010151,2001011151,2001012151,2001013151,2001014151,2001015151,2001016151,2001017151,2001018151,2001019151,2001020151,2001021151,2001022151,2001023151,2001024151,2001025151,2001026151,2001027151,2001028151,2001029151,2001030151,2001031151,2001032151,2001033151,2001034151,2001035151,2001036151,2001037151,2001038151,2001039151]
[null,null,null,"2.6.3","Age 36 - 45 years",null,null,null,2001001152,null,2001002152,{"$f":"K164+1000","v":2001003152},2001004152,2001005152,2001006152,2001007152,2001008152,2001009152,2001010152,2001011152,2001012152,2001013152,2001014152,2001015152,2001016152,2001017152,2001018152,2001019152,2001020152,2001021152,2001022152,2001023152,2001024152,2001025152,2001026152,2001027152,2001028152,2001029152,2001030152,2001031152,2001032152,2001033152,2001034152,2001035152,2001036152,2001037152,2001038152,2001039152]
[null,null,null,"2.6.4","Age 46 - 62 years",null,null,null,2001001153,null,2001002153,{"$f":"K165+1000","v":2001003153},2001004153,2001005153,2001006153,2001007153,2001008153,2001009153,2001010153,2001011153,2001012153,2001013153,2001014153,2001015153,2001016153,2001017153,2001018153,2001019153,2001020153,2001021153,2001022153,2001023153,2001024153,2001025153,2001026153,2001027153,2001028153,2001029153,2001030153,2001031153,2001032153,2001033153,2001034153,2001035153,2001036153,2001037153,2001038153,2001039153]
[null,null,null,"2.6.5","Age 63+",null,null,null,2001001154,null,2001002154,{"$f":"K166+1000","v":2001003154},2001004154,2001005154,2001006154,2001007154,2001008154,2001009154,2001010154,2001011154,2001012154,2001013154,2001014154,2001015154,2001016154,2001017154,2001018154,2001019154,2001020154,2001021154,2001022154,2001023154,2001024154,2001025154,2001026154,2001027154,2001028154,2001029154,2001030154,2001031154,2001032154,2001033154,2001034154,2001035154,2001036154,2001037154,2001038154,2001039154]
[null,null,2.7,null,"State the average cost to the customer to use the channels below to give an instruction to the entity:",null,"33, 35",null,2001001155,null,2001002155,{"$f":"K167+1000","v":2001003155},2001004155,2001005155,2001006155,2001007155,2001008155,2001009155,2001010155,2001011155,2001012155,2001013155,2001014155,2001015155,2001016155,2001017155,2001018155,2001019155,2001020155,2001021155,2001022155,2001023155,2001024155,2001025155,2001026155,2001027155,2001028155,2001029155,2001030155,2001031155,2001032155,2001033155,2001034155,2001035155,2001036155,2001037155,2001038155,2001039155]
[null,null,null,"2.7.1","Face-to-face at business premises;",null,null,null,2001001156,null,2001002156,{"$f":"K168+1000","v":2001003156},2001004156,2001005156,2001006156,2001007156,2001008156,2001009156,2001010156,2001011156,2001012156,2001013156,2001014156,2001015156,2001016156,2001017156,2001018156,2001019156,2001020156,2001021156,2001022156,2001023156,2001024156,2001025156,2001026156,2001027156,2001028156,2001029156,2001030156,2001031156,2001032156,2001033156,2001034156,2001035156,2001036156,2001037156,2001038156,2001039156]
[null,null,null,"2.7.2","Self-help portal on the website;",null,null,null,2001001157,null,2001002157,{"$f":"K169+1000","v":2001003157},2001004157,2001005157,2001006157,2001007157,2001008157,2001009157,2001010157,2001011157,2001012157,2001013157,2001014157,2001015157,2001016157,2001017157,2001018157,2001019157,2001020157,2001021157,2001022157,2001023157,2001024157,2001025157,2001026157,2001027157,2001028157,2001029157,2001030157,2001031157,2001032157,2001033157,2001034157,2001035157,2001036157,2001037157,2001038157,2001039157]
[null,null,null,"2.7.3","Mobile Application;",null,null,null,2001001158,null,2001002158,{"$f":"K170+1000","v":2001003158},2001004158,2001005158,2001006158,2001007158,2001008158,2001009158,2001010158,2001011158,2001012158,2001013158,2001014158,2001015158,2001016158,2001017158,2001018158,2001019158,2001020158,2001021158,2001022158,2001023158,2001024158,2001025158,2001026158,2001027158,2001028158,2001029158,2001030158,2001031158,2001032158,2001033158,2001034158,2001035158,2001036158,2001037158,2001038158,2001039158]
[null,null,null,"2.7.4","USSD;",null,80,null,2001001159,null,2001002159,{"$f":"K171+1000","v":2001003159},2001004159,2001005159,2001006159,2001007159,2001008159,2001009159,2001010159,2001011159,2001012159,2001013159,2001014159,2001015159,2001016159,2001017159,2001018159,2001019159,2001020159,2001021159,2001022159,2001023159,2001024159,2001025159,2001026159,2001027159,2001028159,2001029159,2001030159,2001031159,2001032159,2001033159,2001034159,2001035159,2001036159,2001037159,2001038159,2001039159]
[null,null,null,"2.7.5","Call centre;",null,null,null,2001001160,null,2001002160,{"$f":"K172+1000","v":2001003160},2001004160,2001005160,2001006160,2001007160,2001008160,2001009160,2001010160,2001011160,2001012160,2001013160,2001014160,2001015160,2001016160,2001017160,2001018160,2001019160,2001020160,2001021160,2001022160,2001023160,2001024160,2001025160,2001026160,2001027160,2001028160,2001029160,2001030160,2001031160,2001032160,2001033160,2001034160,2001035160,2001036160,2001037160,2001038160,2001039160]
[null,null,null,"2.7.6","Other (please specify in Comments section).",null,null,null,2001001161,null,2001002161,{"$f":"K173+1000","v":2001003161},2001004161,2001005161,2001006161,2001007161,2001008161,2001009161,2001010161,2001011161,2001012161,2001013161,2001014161,2001015161,2001016161,2001017161,2001018161,2001019161,2001020161,2001021161,2001022161,2001023161,2001024161,2001025161,2001026161,2001027161,2001028161,2001029161,2001030161,2001031161,2001032161,2001033161,2001034161,2001035161,2001036161,2001037161,2001038161,2001039161]
[null,null,2.8,null,"State the number of instructions received from customers for payment reversals during the reporting period",null,null,null,{"$f":"I173+1","v":2001001162},null,2001002162,{"$f":"K174+1000","v":2001003162},2001004162,2001005162,2001006162,2001007162,2001008162,2001009162,2001010162,2001011162,2001012162,2001013162,2001014162,2001015162,2001016162,2001017162,2001018162,2001019162,2001020162,2001021162,2001022162,2001023162,2001024162,2001025162,2001026162,2001027162,2001028162,2001029162,2001030162,2001031162,2001032162,2001033162,2001034162,2001035162,2001036162,2001037162,2001038162,2001039162]
[]
[null,null,"COMMENTS"]
[null,null,2001001000]

{"sheet":"All - BC (Buss)","index":13,"n_rows":169,"n_cols":46,"rows_kept":169,"cut":false,"hidden":true,"merged":[[168,2,168,9],[1,2,1,4],[5,6,6,6],[5,8,6,8],[5,10,5,20],[116,2,116,4],[5,22,5,23],[5,30,5,35],[5,36,5,40],[5,41,5,43],[8,2,8,4],[5,27,5,29],[5,21,6,21]]}
[]
[null,null,"ALL - BUSINESS COMPOSITION (BUSINESS)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,null,null,"Income Drawdown"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial lines","Group policies","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual",null,"Mutual"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of financial products / funds /services in your book of business at the end of the reporting period.",null,35,null,2002001001,null,{"$f":"I11+1000","v":2002002001},{"$f":"K11+1000","v":2002003001},{"$f":"L11+1000","v":2002004001},{"$f":"M11+1000","v":2002005001},2002006001,2002007001,2002008001,2002009001,2002010001,2002011001,2002012001,2002013001,2002014001,2002015001,2002016001,2002017001,2002018001,2002019001,2002020001,2002021001,2002022001,2002023001,2002024001,2002025001,2002026001,2002027001,2002028001,2002029001,2002030001,2002031001,2002032001,2002033001,2002034001,2002035001]
[null,null,1.2,null,"State the total value of the financial products / funds /services in your book of business at the end of the reporting period.",null,35,null,2002001002,null,{"$f":"I12+1000","v":2002002002},{"$f":"K12+1000","v":2002003002},{"$f":"L12+1000","v":2002004002},2002005002,2002006002,2002007002,2002008002,2002009002,2002010002,2002011002,2002012002,2002013002,2002014002,2002015002,2002016002,2002017002,2002018002,2002019002,2002020002,2002021002,2002022002,2002023002,2002024002,2002025002,2002026002,2002027002,2002028002,2002029002,2002030002,2002031002,2002032002,2002033002,2002034002,2002035002]
[null,null,1.3,null,"State the percentage of your total value of your book of business at the end of the reporting period as per the breakdown below:",null,null,null,2002001003,null,{"$f":"I13+1000","v":2002002003},{"$f":"K13+1000","v":2002003003},{"$f":"L13+1000","v":2002004003},2002005003,2002006003,2002007003,2002008003,2002009003,2002010003,2002011003,2002012003,2002013003,2002014003,2002015003,2002016003,2002017003,2002018003,2002019003,2002020003,2002021003,2002022003,2002023003,2002024003,2002025003,2002026003,2002027003,2002028003,2002029003,2002030003,2002031003,2002032003,2002033003,2002034003,2002035003]
[null,null,null,"1.3.1","Money received;",null,null,null,2002001004,null,2002002004,2002003004,{"$f":"L14+1000","v":2002004004},2002005004,2002006004,2002007004,2002008004,2002009004,2002010004,2002011004,2002012004,2002013004,2002014004,2002015004,2002016004,2002017004,2002018004,2002019004,2002020004,2002021004,2002022004,2002023004,2002024004,2002025004,2002026004,2002027004,2002028004,2002029004,2002030004,2002031004,2002032004,2002033004,2002034004,2002035004]
[null,null,null,"1.3.2","Charges;",null,null,null,2002001005,null,2002002005,2002003005,{"$f":"L15+1000","v":2002004005},2002005005,2002006005,2002007005,2002008005,2002009005,2002010005,2002011005,2002012005,2002013005,2002014005,2002015005,2002016005,2002017005,2002018005,2002019005,2002020005,2002021005,2002022005,2002023005,2002024005,2002025005,2002026005,2002027005,2002028005,2002029005,2002030005,2002031005,2002032005,2002033005,2002034005,2002035005]
[null,null,null,"1.3.3","Fees;",null,null,null,2002001006,null,2002002006,2002003006,{"$f":"L16+1000","v":2002004006},2002005006,2002006006,2002007006,2002008006,2002009006,2002010006,2002011006,2002012006,2002013006,2002014006,2002015006,2002016006,2002017006,2002018006,2002019006,2002020006,2002021006,2002022006,2002023006,2002024006,2002025006,2002026006,2002027006,2002028006,2002029006,2002030006,2002031006,2002032006,2002033006,2002034006,2002035006]
[null,null,null,"1.3.4","Other (please specify in Comments section).",null,null,null,2002001007,null,2002002007,2002003007,{"$f":"L17+1000","v":2002004007},2002005007,2002006007,2002007007,2002008007,2002009007,2002010007,2002011007,2002012007,2002013007,2002014007,2002015007,2002016007,2002017007,2002018007,2002019007,2002020007,2002021007,2002022007,2002023007,2002024007,2002025007,2002026007,2002027007,2002028007,2002029007,2002030007,2002031007,2002032007,2002033007,2002034007,2002035007]
[null,null,1.4,null,"State the number of customers in your book of business as grouped per the breakdown below:",null,null,null,2002001008,null,2002002008,2002003008,{"$f":"L18+1000","v":2002004008},2002005008,2002006008,2002007008,2002008008,2002009008,2002010008,2002011008,2002012008,2002013008,2002014008,2002015008,2002016008,2002017008,2002018008,2002019008,2002020008,2002021008,2002022008,2002023008,2002024008,2002025008,2002026008,2002027008,2002028008,2002029008,2002030008,2002031008,2002032008,2002033008,2002034008,2002035008]
[null,null,null,"1.4.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001009,null,2002002009,2002003009,{"$f":"L19+1000","v":2002004009},2002005009,2002006009,2002007009,2002008009,2002009009,2002010009,2002011009,2002012009,2002013009,2002014009,2002015009,2002016009,2002017009,2002018009,2002019009,2002020009,2002021009,2002022009,2002023009,2002024009,2002025009,2002026009,2002027009,2002028009,2002029009,2002030009,2002031009,2002032009,2002033009,2002034009,2002035009]
[null,null,null,"1.4.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001010,null,2002002010,2002003010,{"$f":"L20+1000","v":2002004010},2002005010,2002006010,2002007010,2002008010,2002009010,2002010010,2002011010,2002012010,2002013010,2002014010,2002015010,2002016010,2002017010,2002018010,2002019010,2002020010,2002021010,2002022010,2002023010,2002024010,2002025010,2002026010,2002027010,2002028010,2002029010,2002030010,2002031010,2002032010,2002033010,2002034010,2002035010]
[null,null,null,"1.4.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001011,null,2002002011,2002003011,{"$f":"L21+1000","v":2002004011},2002005011,2002006011,2002007011,2002008011,2002009011,2002010011,2002011011,2002012011,2002013011,2002014011,2002015011,2002016011,2002017011,2002018011,2002019011,2002020011,2002021011,2002022011,2002023011,2002024011,2002025011,2002026011,2002027011,2002028011,2002029011,2002030011,2002031011,2002032011,2002033011,2002034011,2002035011]
[null,null,null,"1.4.4","Annual revenue or fund value of >R10 million",null,null,null,2002001012,null,2002002012,2002003012,{"$f":"L22+1000","v":2002004012},2002005012,2002006012,2002007012,2002008012,2002009012,2002010012,2002011012,2002012012,2002013012,2002014012,2002015012,2002016012,2002017012,2002018012,2002019012,2002020012,2002021012,2002022012,2002023012,2002024012,2002025012,2002026012,2002027012,2002028012,2002029012,2002030012,2002031012,2002032012,2002033012,2002034012,2002035012]
[null,null,1.5,null,"State the total value of the book of business for which financial services were rendered at the end of the reporting period as grouped per the breakdown below:",null,32,null,2002001013,null,2002002013,2002003013,{"$f":"L23+1000","v":2002004013},2002005013,2002006013,2002007013,2002008013,2002009013,2002010013,2002011013,2002012013,2002013013,2002014013,2002015013,2002016013,2002017013,2002018013,2002019013,2002020013,2002021013,2002022013,2002023013,2002024013,2002025013,2002026013,2002027013,2002028013,2002029013,2002030013,2002031013,2002032013,2002033013,2002034013,2002035013]
[null,null,null,"1.5.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001014,null,2002002014,2002003014,{"$f":"L24+1000","v":2002004014},2002005014,2002006014,2002007014,2002008014,2002009014,2002010014,2002011014,2002012014,2002013014,2002014014,2002015014,2002016014,2002017014,2002018014,2002019014,2002020014,2002021014,2002022014,2002023014,2002024014,2002025014,2002026014,2002027014,2002028014,2002029014,2002030014,2002031014,2002032014,2002033014,2002034014,2002035014]
[null,null,null,"1.5.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001015,null,2002002015,2002003015,{"$f":"L25+1000","v":2002004015},2002005015,2002006015,2002007015,2002008015,2002009015,2002010015,2002011015,2002012015,2002013015,2002014015,2002015015,2002016015,2002017015,2002018015,2002019015,2002020015,2002021015,2002022015,2002023015,2002024015,2002025015,2002026015,2002027015,2002028015,2002029015,2002030015,2002031015,2002032015,2002033015,2002034015,2002035015]
[null,null,null,"1.5.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001016,null,2002002016,2002003016,{"$f":"L26+1000","v":2002004016},2002005016,2002006016,2002007016,2002008016,2002009016,2002010016,2002011016,2002012016,2002013016,2002014016,2002015016,2002016016,2002017016,2002018016,2002019016,2002020016,2002021016,2002022016,2002023016,2002024016,2002025016,2002026016,2002027016,2002028016,2002029016,2002030016,2002031016,2002032016,2002033016,2002034016,2002035016]
[null,null,null,"1.5.4","Annual revenue or fund value of >R10 million",null,null,null,2002001017,null,2002002017,2002003017,{"$f":"L27+1000","v":2002004017},2002005017,2002006017,2002007017,2002008017,2002009017,2002010017,2002011017,2002012017,2002013017,2002014017,2002015017,2002016017,2002017017,2002018017,2002019017,2002020017,2002021017,2002022017,2002023017,2002024017,2002025017,2002026017,2002027017,2002028017,2002029017,2002030017,2002031017,2002032017,2002033017,2002034017,2002035017]
[null,null,1.6,null,"State the number of new financial products / funds / services taken up in the reporting period by customers as grouped per the breakdown below: ",null,"35 , 50",null,2002001018,null,2002002018,2002003018,{"$f":"L28+1000","v":2002004018},2002005018,2002006018,2002007018,2002008018,2002009018,2002010018,2002011018,2002012018,2002013018,2002014018,2002015018,2002016018,2002017018,2002018018,2002019018,2002020018,2002021018,2002022018,2002023018,2002024018,2002025018,2002026018,2002027018,2002028018,2002029018,2002030018,2002031018,2002032018,2002033018,2002034018,2002035018]
[null,null,null,"1.6.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001019,null,2002002019,2002003019,{"$f":"L29+1000","v":2002004019},2002005019,2002006019,2002007019,2002008019,2002009019,2002010019,2002011019,2002012019,2002013019,2002014019,2002015019,2002016019,2002017019,2002018019,2002019019,2002020019,2002021019,2002022019,2002023019,2002024019,2002025019,2002026019,2002027019,2002028019,2002029019,2002030019,2002031019,2002032019,2002033019,2002034019,2002035019]
[null,null,null,"1.6.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001020,null,2002002020,2002003020,{"$f":"L30+1000","v":2002004020},2002005020,2002006020,2002007020,2002008020,2002009020,2002010020,2002011020,2002012020,2002013020,2002014020,2002015020,2002016020,2002017020,2002018020,2002019020,2002020020,2002021020,2002022020,2002023020,2002024020,2002025020,2002026020,2002027020,2002028020,2002029020,2002030020,2002031020,2002032020,2002033020,2002034020,2002035020]
[null,null,null,"1.6.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001021,null,2002002021,2002003021,{"$f":"L31+1000","v":2002004021},2002005021,2002006021,2002007021,2002008021,2002009021,2002010021,2002011021,2002012021,2002013021,2002014021,2002015021,2002016021,2002017021,2002018021,2002019021,2002020021,2002021021,2002022021,2002023021,2002024021,2002025021,2002026021,2002027021,2002028021,2002029021,2002030021,2002031021,2002032021,2002033021,2002034021,2002035021]
[null,null,null,"1.6.4","Annual revenue or fund value of >R10 million",null,null,null,2002001022,null,2002002022,2002003022,{"$f":"L32+1000","v":2002004022},2002005022,2002006022,2002007022,2002008022,2002009022,2002010022,2002011022,2002012022,2002013022,2002014022,2002015022,2002016022,2002017022,2002018022,2002019022,2002020022,2002021022,2002022022,2002023022,2002024022,2002025022,2002026022,2002027022,2002028022,2002029022,2002030022,2002031022,2002032022,2002033022,2002034022,2002035022]
[null,null,1.7,null,"State the number of new financial products / funds / services taken up in the reporting period per distribution channels below: ",null,"35,30,50",null,2002001023,null,2002002023,2002003023,{"$f":"L33+1000","v":2002004023},2002005023,2002006023,2002007023,2002008023,2002009023,2002010023,2002011023,2002012023,2002013023,2002014023,2002015023,2002016023,2002017023,2002018023,2002019023,2002020023,2002021023,2002022023,2002023023,2002024023,2002025023,2002026023,2002027023,2002028023,2002029023,2002030023,2002031023,2002032023,2002033023,2002034023,2002035023]
[null,null,null,"1.7.1","Direct marketing via telesales/call centre of the entity;",null,33,null,2002001024,null,2002002024,2002003024,{"$f":"L34+1000","v":2002004024},2002005024,2002006024,2002007024,2002008024,2002009024,2002010024,2002011024,2002012024,2002013024,2002014024,2002015024,2002016024,2002017024,2002018024,2002019024,2002020024,2002021024,2002022024,2002023024,2002024024,2002025024,2002026024,2002027024,2002028024,2002029024,2002030024,2002031024,2002032024,2002033024,2002034024,2002035024]
[null,null,null,"1.7.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2002001025,null,2002002025,2002003025,{"$f":"L35+1000","v":2002004025},2002005025,2002006025,2002007025,2002008025,2002009025,2002010025,2002011025,2002012025,2002013025,2002014025,2002015025,2002016025,2002017025,2002018025,2002019025,2002020025,2002021025,2002022025,2002023025,2002024025,2002025025,2002026025,2002027025,2002028025,2002029025,2002030025,2002031025,2002032025,2002033025,2002034025,2002035025]
[null,null,null,"1.7.3","Direct marketing via internet;",null,29,null,2002001026,null,2002002026,2002003026,{"$f":"L36+1000","v":2002004026},2002005026,2002006026,2002007026,2002008026,2002009026,2002010026,2002011026,2002012026,2002013026,2002014026,2002015026,2002016026,2002017026,2002018026,2002019026,2002020026,2002021026,2002022026,2002023026,2002024026,2002025026,2002026026,2002027026,2002028026,2002029026,2002030026,2002031026,2002032026,2002033026,2002034026,2002035026]
[null,null,null,"1.7.4","Marketing via aggregator;",null,5,null,2002001027,null,2002002027,2002003027,{"$f":"L37+1000","v":2002004027},2002005027,2002006027,2002007027,2002008027,2002009027,2002010027,2002011027,2002012027,2002013027,2002014027,2002015027,2002016027,2002017027,2002018027,2002019027,2002020027,2002021027,2002022027,2002023027,2002024027,2002025027,2002026027,2002027027,2002028027,2002029027,2002030027,2002031027,2002032027,2002033027,2002034027,2002035027]
[null,null,null,"1.7.5","Marketing via referrals;",null,null,null,2002001028,null,2002002028,2002003028,{"$f":"L38+1000","v":2002004028},2002005028,2002006028,2002007028,2002008028,2002009028,2002010028,2002011028,2002012028,2002013028,2002014028,2002015028,2002016028,2002017028,2002018028,2002019028,2002020028,2002021028,2002022028,2002023028,2002024028,2002025028,2002026028,2002027028,2002028028,2002029028,2002030028,2002031028,2002032028,2002033028,2002034028,2002035028]
[null,null,null,"1.7.6","By using a mobile application;",null,49,null,2002001029,null,2002002029,2002003029,{"$f":"L39+1000","v":2002004029},2002005029,2002006029,2002007029,2002008029,2002009029,2002010029,2002011029,2002012029,2002013029,2002014029,2002015029,2002016029,2002017029,2002018029,2002019029,2002020029,2002021029,2002022029,2002023029,2002024029,2002025029,2002026029,2002027029,2002028029,2002029029,2002030029,2002031029,2002032029,2002033029,2002034029,2002035029]
[null,null,null,"1.7.7","By using USSD;",null,87,null,2002001030,null,2002002030,2002003030,{"$f":"L40+1000","v":2002004030},2002005030,2002006030,2002007030,2002008030,2002009030,2002010030,2002011030,2002012030,2002013030,2002014030,2002015030,2002016030,2002017030,2002018030,2002019030,2002020030,2002021030,2002022030,2002023030,2002024030,2002025030,2002026030,2002027030,2002028030,2002029030,2002030030,2002031030,2002032030,2002033030,2002034030,2002035030]
[null,null,null,"1.7.8","By using automated advice;",null,null,null,2002001031,null,2002002031,2002003031,{"$f":"L41+1000","v":2002004031},2002005031,2002006031,2002007031,2002008031,2002009031,2002010031,2002011031,2002012031,2002013031,2002014031,2002015031,2002016031,2002017031,2002018031,2002019031,2002020031,2002021031,2002022031,2002023031,2002024031,2002025031,2002026031,2002027031,2002028031,2002029031,2002030031,2002031031,2002032031,2002033031,2002034031,2002035031]
[null,null,null,"1.7.9","Face-to-face by entity's juristic representatives;",null,33,null,2002001032,null,2002002032,2002003032,{"$f":"L42+1000","v":2002004032},2002005032,2002006032,2002007032,2002008032,2002009032,2002010032,2002011032,2002012032,2002013032,2002014032,2002015032,2002016032,2002017032,2002018032,2002019032,2002020032,2002021032,2002022032,2002023032,2002024032,2002025032,2002026032,2002027032,2002028032,2002029032,2002030032,2002031032,2002032032,2002033032,2002034032,2002035032]
[null,null,null,"1.7.10","Face-to-face by entity's representatives",null,33,null,2002001033,null,2002002033,2002003033,{"$f":"L43+1000","v":2002004033},2002005033,2002006033,2002007033,2002008033,2002009033,2002010033,2002011033,2002012033,2002013033,2002014033,2002015033,2002016033,2002017033,2002018033,2002019033,2002020033,2002021033,2002022033,2002023033,2002024033,2002025033,2002026033,2002027033,2002028033,2002029033,2002030033,2002031033,2002032033,2002033033,2002034033,2002035033]
[null,null,null,"1.7.11","Other (please specify in Comments section).",null,null,null,2002001034,null,2002002034,2002003034,{"$f":"L44+1000","v":2002004034},2002005034,2002006034,2002007034,2002008034,2002009034,2002010034,2002011034,2002012034,2002013034,2002014034,2002015034,2002016034,2002017034,2002018034,2002019034,2002020034,2002021034,2002022034,2002023034,2002024034,2002025034,2002026034,2002027034,2002028034,2002029034,2002030034,2002031034,2002032034,2002033034,2002034034,2002035034]
[null,null,1.8,null,"State the total value of new financial products / funds / services taken up in the reporting period per distribution channels below: ",null,"30, 35  ,50",null,2002001035,null,2002002035,2002003035,{"$f":"L45+1000","v":2002004035},2002005035,2002006035,2002007035,2002008035,2002009035,2002010035,2002011035,2002012035,2002013035,2002014035,2002015035,2002016035,2002017035,2002018035,2002019035,2002020035,2002021035,2002022035,2002023035,2002024035,2002025035,2002026035,2002027035,2002028035,2002029035,2002030035,2002031035,2002032035,2002033035,2002034035,2002035035,null,{"$f":"SUM(AS46:AS55)","v":0}]
[null,null,null,"1.8.1","Direct marketing via telesales/call centre of the entity;",null,33,null,2002001036,null,2002002036,2002003036,{"$f":"L46+1000","v":2002004036},2002005036,2002006036,2002007036,2002008036,2002009036,2002010036,2002011036,2002012036,2002013036,2002014036,2002015036,2002016036,2002017036,2002018036,2002019036,2002020036,2002021036,2002022036,2002023036,2002024036,2002025036,2002026036,2002027036,2002028036,2002029036,2002030036,2002031036,2002032036,2002033036,2002034036,2002035036]
[null,null,null,"1.8.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2002001037,null,2002002037,2002003037,{"$f":"L47+1000","v":2002004037},2002005037,2002006037,2002007037,2002008037,2002009037,2002010037,2002011037,2002012037,2002013037,2002014037,2002015037,2002016037,2002017037,2002018037,2002019037,2002020037,2002021037,2002022037,2002023037,2002024037,2002025037,2002026037,2002027037,2002028037,2002029037,2002030037,2002031037,2002032037,2002033037,2002034037,2002035037]
[null,null,null,"1.8.3","Direct marketing via internet;",null,29,null,2002001038,null,2002002038,2002003038,{"$f":"L48+1000","v":2002004038},2002005038,2002006038,2002007038,2002008038,2002009038,2002010038,2002011038,2002012038,2002013038,2002014038,2002015038,2002016038,2002017038,2002018038,2002019038,2002020038,2002021038,2002022038,2002023038,2002024038,2002025038,2002026038,2002027038,2002028038,2002029038,2002030038,2002031038,2002032038,2002033038,2002034038,2002035038]
[null,null,null,"1.8.4","Marketing via aggregator;",null,5,null,2002001039,null,2002002039,2002003039,{"$f":"L49+1000","v":2002004039},2002005039,2002006039,2002007039,2002008039,2002009039,2002010039,2002011039,2002012039,2002013039,2002014039,2002015039,2002016039,2002017039,2002018039,2002019039,2002020039,2002021039,2002022039,2002023039,2002024039,2002025039,2002026039,2002027039,2002028039,2002029039,2002030039,2002031039,2002032039,2002033039,2002034039,2002035039]
[null,null,null,"1.8.5","Marketing via referrals;",null,null,null,2002001040,null,2002002040,2002003040,{"$f":"L50+1000","v":2002004040},2002005040,2002006040,2002007040,2002008040,2002009040,2002010040,2002011040,2002012040,2002013040,2002014040,2002015040,2002016040,2002017040,2002018040,2002019040,2002020040,2002021040,2002022040,2002023040,2002024040,2002025040,2002026040,2002027040,2002028040,2002029040,2002030040,2002031040,2002032040,2002033040,2002034040,2002035040]
[null,null,null,"1.8.6","By using a mobile application;",null,49,null,2002001041,null,2002002041,2002003041,{"$f":"L51+1000","v":2002004041},2002005041,2002006041,2002007041,2002008041,2002009041,2002010041,2002011041,2002012041,2002013041,2002014041,2002015041,2002016041,2002017041,2002018041,2002019041,2002020041,2002021041,2002022041,2002023041,2002024041,2002025041,2002026041,2002027041,2002028041,2002029041,2002030041,2002031041,2002032041,2002033041,2002034041,2002035041]
[null,null,null,"1.8.7","By using USSD;",null,87,null,2002001042,null,2002002042,2002003042,{"$f":"L52+1000","v":2002004042},2002005042,2002006042,2002007042,2002008042,2002009042,2002010042,2002011042,2002012042,2002013042,2002014042,2002015042,2002016042,2002017042,2002018042,2002019042,2002020042,2002021042,2002022042,2002023042,2002024042,2002025042,2002026042,2002027042,2002028042,2002029042,2002030042,2002031042,2002032042,2002033042,2002034042,2002035042]
[null,null,null,"1.8.8","By using automated advice;",null,null,null,2002001043,null,2002002043,2002003043,{"$f":"L53+1000","v":2002004043},2002005043,2002006043,2002007043,2002008043,2002009043,2002010043,2002011043,2002012043,2002013043,2002014043,2002015043,2002016043,2002017043,2002018043,2002019043,2002020043,2002021043,2002022043,2002023043,2002024043,2002025043,2002026043,2002027043,2002028043,2002029043,2002030043,2002031043,2002032043,2002033043,2002034043,2002035043]
[null,null,null,"1.8.9","Face-to-face by entity's juristic representatives;",null,"33, 35",null,2002001044,null,2002002044,2002003044,{"$f":"L54+1000","v":2002004044},2002005044,2002006044,2002007044,2002008044,2002009044,2002010044,2002011044,2002012044,2002013044,2002014044,2002015044,2002016044,2002017044,2002018044,2002019044,2002020044,2002021044,2002022044,2002023044,2002024044,2002025044,2002026044,2002027044,2002028044,2002029044,2002030044,2002031044,2002032044,2002033044,2002034044,2002035044]
[null,null,null,"1.8.10","Face-to-face by entity's representatives",null,"33, 35",null,2002001045,null,2002002045,2002003045,{"$f":"L55+1000","v":2002004045},2002005045,2002006045,2002007045,2002008045,2002009045,2002010045,2002011045,2002012045,2002013045,2002014045,2002015045,2002016045,2002017045,2002018045,2002019045,2002020045,2002021045,2002022045,2002023045,2002024045,2002025045,2002026045,2002027045,2002028045,2002029045,2002030045,2002031045,2002032045,2002033045,2002034045,2002035045]
[null,null,null,"1.8.11","Other (please specify in Comments section).",null,null,null,2002001046,null,2002002046,2002003046,{"$f":"L56+1000","v":2002004046},2002005046,2002006046,2002007046,2002008046,2002009046,2002010046,2002011046,2002012046,2002013046,2002014046,2002015046,2002016046,2002017046,2002018046,2002019046,2002020046,2002021046,2002022046,2002023046,2002024046,2002025046,2002026046,2002027046,2002028046,2002029046,2002030046,2002031046,2002032046,2002033046,2002034046,2002035046]
[null,null,1.9,null,"State the number of financial products taken up with advice at the end of the reporting period. ",null,35,null,2002001047,null,2002002047,2002003047,{"$f":"L57+1000","v":2002004047},2002005047,2002006047,2002007047,2002008047,2002009047,2002010047,2002011047,2002012047,2002013047,2002014047,2002015047,2002016047,2002017047,2002018047,2002019047,2002020047,2002021047,2002022047,2002023047,2002024047,2002025047,2002026047,2002027047,2002028047,2002029047,2002030047,2002031047,2002032047,2002033047,2002034047,2002035047]
[null,null,1.1000000000000001,null,"State the number of \"Records of Advice\" audited at the end of the reporting period",null,null,null,2002001048,null,2002002048,2002003048,{"$f":"L58+1000","v":2002004048},2002005048,2002006048,2002007048,2002008048,2002009048,2002010048,2002011048,2002012048,2002013048,2002014048,2002015048,2002016048,2002017048,2002018048,2002019048,2002020048,2002021048,2002022048,2002023048,2002024048,2002025048,2002026048,2002027048,2002028048,2002029048,2002030048,2002031048,2002032048,2002033048,2002034048,2002035048]
[null,null,1.1100000000000001,null,"State the number of sales call that were audited at the end of the reporting period as per the result breakdown below:",null,null,null,2002001049,null,2002002049,2002003049,{"$f":"L59+1000","v":2002004049},2002005049,2002006049,2002007049,2002008049,2002009049,2002010049,2002011049,2002012049,2002013049,2002014049,2002015049,2002016049,2002017049,2002018049,2002019049,2002020049,2002021049,2002022049,2002023049,2002024049,2002025049,2002026049,2002027049,2002028049,2002029049,2002030049,2002031049,2002032049,2002033049,2002034049,2002035049]
[null,null,null,"1.11.1","Successful;",null,null,null,2002001050,null,2002002050,2002003050,{"$f":"L60+1000","v":2002004050},2002005050,2002006050,2002007050,2002008050,2002009050,2002010050,2002011050,2002012050,2002013050,2002014050,2002015050,2002016050,2002017050,2002018050,2002019050,2002020050,2002021050,2002022050,2002023050,2002024050,2002025050,2002026050,2002027050,2002028050,2002029050,2002030050,2002031050,2002032050,2002033050,2002034050,2002035050]
[null,null,null,"1.11.2","Failed",null,null,null,2002001051,null,2002002051,2002003051,{"$f":"L61+1000","v":2002004051},2002005051,2002006051,2002007051,2002008051,2002009051,2002010051,2002011051,2002012051,2002013051,2002014051,2002015051,2002016051,2002017051,2002018051,2002019051,2002020051,2002021051,2002022051,2002023051,2002024051,2002025051,2002026051,2002027051,2002028051,2002029051,2002030051,2002031051,2002032051,2002033051,2002034051,2002035051]
[null,null,1.1200000000000001,null,"State the number of employees assisting the entity in providing financial services for this reporting period.",null,"33, 35",null,2002001052,null,2002002052,2002003052,{"$f":"L62+1000","v":2002004052},2002005052,2002006052,2002007052,2002008052,2002009052,2002010052,2002011052,2002012052,2002013052,2002014052,2002015052,2002016052,2002017052,2002018052,2002019052,2002020052,2002021052,2002022052,2002023052,2002024052,2002025052,2002026052,2002027052,2002028052,2002029052,2002030052,2002031052,2002032052,2002033052,2002034052,2002035052]
["LoB_5a",null,1.1299999999999999,null,"State the total number of representatives providing financial services on behalf of the entity for this reporting period:",null,"33, 35",null,2002001053,null,2002002053,2002003053,{"$f":"L63+1000","v":2002004053},2002005053,2002006053,2002007053,2002008053,2002009053,2002010053,2002011053,2002012053,2002013053,2002014053,2002015053,2002016053,2002017053,2002018053,2002019053,2002020053,2002021053,2002022053,2002023053,2002024053,2002025053,2002026053,2002027053,2002028053,2002029053,2002030053,2002031053,2002032053,2002033053,2002034053,2002035053]
["LoB_5b",null,1.1399999999999999,null,"State the total number of key individuals providing financial services on behalf of the entity for this reporting period:",null,"33, 35",null,2002001054,null,2002002054,2002003054,{"$f":"L64+1000","v":2002004054},2002005054,2002006054,2002007054,2002008054,2002009054,2002010054,2002011054,2002012054,2002013054,2002014054,2002015054,2002016054,2002017054,2002018054,2002019054,2002020054,2002021054,2002022054,2002023054,2002024054,2002025054,2002026054,2002027054,2002028054,2002029054,2002030054,2002031054,2002032054,2002033054,2002034054,2002035054]
[null,null,1.1499999999999999,null,"State the total number of branches providing financial services on behalf of the entity for this reporting period",null,"3, 35 , 44",null,2002001055,null,2002002055,2002003055,{"$f":"L65+1000","v":2002004055},2002005055,2002006055,2002007055,2002008055,2002009055,2002010055,2002011055,2002012055,2002013055,2002014055,2002015055,2002016055,2002017055,2002018055,2002019055,2002020055,2002021055,2002022055,2002023055,2002024055,2002025055,2002026055,2002027055,2002028055,2002029055,2002030055,2002031055,2002032055,2002033055,2002034055,2002035055]
["LoB_5c",null,1.1599999999999999,null,"State the number of jurisdictions that the entity provides financial services in",null,"33, 35",null,2002001056,null,2002002056,2002003056,{"$f":"L66+1000","v":2002004056},2002005056,2002006056,2002007056,2002008056,2002009056,2002010056,2002011056,2002012056,2002013056,2002014056,2002015056,2002016056,2002017056,2002018056,2002019056,2002020056,2002021056,2002022056,2002023056,2002024056,2002025056,2002026056,2002027056,2002028056,2002029056,2002030056,2002031056,2002032056,2002033056,2002034056,2002035056]
[null,null,1.17,null,"State the number of financial advisors providing services to the entity during the reporting period as per the breakdown below:",null,"33, 35",null,2002001057,null,2002002057,2002003057,{"$f":"L67+1000","v":2002004057},2002005057,2002006057,2002007057,2002008057,2002009057,2002010057,2002011057,2002012057,2002013057,2002014057,2002015057,2002016057,2002017057,2002018057,2002019057,2002020057,2002021057,2002022057,2002023057,2002024057,2002025057,2002026057,2002027057,2002028057,2002029057,2002030057,2002031057,2002032057,2002033057,2002034057,2002035057]
[null,null,null,"1.17.1","Africans;",null,null,null,2002001058,null,2002002058,2002003058,{"$f":"L68+1000","v":2002004058},2002005058,2002006058,2002007058,2002008058,2002009058,2002010058,2002011058,2002012058,2002013058,2002014058,2002015058,2002016058,2002017058,2002018058,2002019058,2002020058,2002021058,2002022058,2002023058,2002024058,2002025058,2002026058,2002027058,2002028058,2002029058,2002030058,2002031058,2002032058,2002033058,2002034058,2002035058]
[null,null,null,"1.17.2","White;",null,null,null,2002001059,null,2002002059,2002003059,{"$f":"L69+1000","v":2002004059},2002005059,2002006059,2002007059,2002008059,2002009059,2002010059,2002011059,2002012059,2002013059,2002014059,2002015059,2002016059,2002017059,2002018059,2002019059,2002020059,2002021059,2002022059,2002023059,2002024059,2002025059,2002026059,2002027059,2002028059,2002029059,2002030059,2002031059,2002032059,2002033059,2002034059,2002035059]
[null,null,null,"1.17.3","Coloured;",null,null,null,2002001060,null,2002002060,2002003060,{"$f":"L70+1000","v":2002004060},2002005060,2002006060,2002007060,2002008060,2002009060,2002010060,2002011060,2002012060,2002013060,2002014060,2002015060,2002016060,2002017060,2002018060,2002019060,2002020060,2002021060,2002022060,2002023060,2002024060,2002025060,2002026060,2002027060,2002028060,2002029060,2002030060,2002031060,2002032060,2002033060,2002034060,2002035060]
[null,null,null,"1.17.4","Indian;",null,null,null,2002001061,null,2002002061,2002003061,{"$f":"L71+1000","v":2002004061},2002005061,2002006061,2002007061,2002008061,2002009061,2002010061,2002011061,2002012061,2002013061,2002014061,2002015061,2002016061,2002017061,2002018061,2002019061,2002020061,2002021061,2002022061,2002023061,2002024061,2002025061,2002026061,2002027061,2002028061,2002029061,2002030061,2002031061,2002032061,2002033061,2002034061,2002035061]
[null,null,null,"1.17.5","Other (please specify in Comments section).",null,null,null,2002001062,null,2002002062,2002003062,{"$f":"L72+1000","v":2002004062},2002005062,2002006062,2002007062,2002008062,2002009062,2002010062,2002011062,2002012062,2002013062,2002014062,2002015062,2002016062,2002017062,2002018062,2002019062,2002020062,2002021062,2002022062,2002023062,2002024062,2002025062,2002026062,2002027062,2002028062,2002029062,2002030062,2002031062,2002032062,2002033062,2002034062,2002035062]
[null,null,1.18,null,"Provide the total value of insurance cover / guarantees held at the end of the reporting period as per the breakdown below: ",null,42,null,2002001063,null,2002002063,2002003063,{"$f":"L73+1000","v":2002004063},2002005063,2002006063,2002007063,2002008063,2002009063,2002010063,2002011063,2002012063,2002013063,2002014063,2002015063,2002016063,2002017063,2002018063,2002019063,2002020063,2002021063,2002022063,2002023063,2002024063,2002025063,2002026063,2002027063,2002028063,2002029063,2002030063,2002031063,2002032063,2002033063,2002034063,2002035063]
[null,null,null,"1.18.1","Indemnity cover;",null,43,null,2002001064,null,2002002064,2002003064,{"$f":"L74+1000","v":2002004064},2002005064,2002006064,2002007064,2002008064,2002009064,2002010064,2002011064,2002012064,2002013064,2002014064,2002015064,2002016064,2002017064,2002018064,2002019064,2002020064,2002021064,2002022064,2002023064,2002024064,2002025064,2002026064,2002027064,2002028064,2002029064,2002030064,2002031064,2002032064,2002033064,2002034064,2002035064]
[null,null,null,"1.18.2","Fidelity cover;",null,34,null,2002001065,null,2002002065,2002003065,{"$f":"L75+1000","v":2002004065},2002005065,2002006065,2002007065,2002008065,2002009065,2002010065,2002011065,2002012065,2002013065,2002014065,2002015065,2002016065,2002017065,2002018065,2002019065,2002020065,2002021065,2002022065,2002023065,2002024065,2002025065,2002026065,2002027065,2002028065,2002029065,2002030065,2002031065,2002032065,2002033065,2002034065,2002035065]
[null,null,null,"1.18.3","Guarantees",null,42,null,2002001066,null,2002002066,2002003066,{"$f":"L76+1000","v":2002004066},2002005066,2002006066,2002007066,2002008066,2002009066,2002010066,2002011066,2002012066,2002013066,2002014066,2002015066,2002016066,2002017066,2002018066,2002019066,2002020066,2002021066,2002022066,2002023066,2002024066,2002025066,2002026066,2002027066,2002028066,2002029066,2002030066,2002031066,2002032066,2002033066,2002034066,2002035066]
[null,null,null,null,null,null,null,null,2002001067,null,{"$f":"I77+1000","v":2002002067},{"$f":"K77+1000","v":2002003067},{"$f":"L77+1000","v":2002004067},2002005067,2002006067,2002007067,2002008067,2002009067,2002010067,2002011067,2002012067,2002013067,2002014067,2002015067,2002016067,2002017067,2002018067,2002019067,2002020067,2002021067,2002022067,2002023067,2002024067,2002025067,2002026067,2002027067,2002028067,2002029067,2002030067,2002031067,2002032067,2002033067,2002034067,2002035067]
[null,null,null,null,null,null,null,null,2002001068,null,2002002068,2002003068,{"$f":"L78+1000","v":2002004068},2002005068,2002006068,2002007068,2002008068,2002009068,2002010068,2002011068,2002012068,2002013068,2002014068,2002015068,2002016068,2002017068,2002018068,2002019068,2002020068,2002021068,2002022068,2002023068,2002024068,2002025068,2002026068,2002027068,2002028068,2002029068,2002030068,2002031068,2002032068,2002033068,2002034068,2002035068]
[null,null,null,null,null,null,null,null,2002001069,null,2002002069,2002003069,{"$f":"L79+1000","v":2002004069},2002005069,2002006069,2002007069,2002008069,2002009069,2002010069,2002011069,2002012069,2002013069,2002014069,2002015069,2002016069,2002017069,2002018069,2002019069,2002020069,2002021069,2002022069,2002023069,2002024069,2002025069,2002026069,2002027069,2002028069,2002029069,2002030069,2002031069,2002032069,2002033069,2002034069,2002035069]
[null,null,null,null,null,null,null,null,2002001070,null,2002002070,2002003070,{"$f":"L80+1000","v":2002004070},2002005070,2002006070,2002007070,2002008070,2002009070,2002010070,2002011070,2002012070,2002013070,2002014070,2002015070,2002016070,2002017070,2002018070,2002019070,2002020070,2002021070,2002022070,2002023070,2002024070,2002025070,2002026070,2002027070,2002028070,2002029070,2002030070,2002031070,2002032070,2002033070,2002034070,2002035070]
[null,null,null,null,null,null,null,null,2002001071,null,2002002071,2002003071,{"$f":"L81+1000","v":2002004071},2002005071,2002006071,2002007071,2002008071,2002009071,2002010071,2002011071,2002012071,2002013071,2002014071,2002015071,2002016071,2002017071,2002018071,2002019071,2002020071,2002021071,2002022071,2002023071,2002024071,2002025071,2002026071,2002027071,2002028071,2002029071,2002030071,2002031071,2002032071,2002033071,2002034071,2002035071]
[null,null,null,null,null,null,null,null,2002001072,null,2002002072,2002003072,{"$f":"L82+1000","v":2002004072},2002005072,2002006072,2002007072,2002008072,2002009072,2002010072,2002011072,2002012072,2002013072,2002014072,2002015072,2002016072,2002017072,2002018072,2002019072,2002020072,2002021072,2002022072,2002023072,2002024072,2002025072,2002026072,2002027072,2002028072,2002029072,2002030072,2002031072,2002032072,2002033072,2002034072,2002035072]
[null,null,null,null,null,null,null,null,2002001073,null,2002002073,2002003073,{"$f":"L83+1000","v":2002004073},2002005073,2002006073,2002007073,2002008073,2002009073,2002010073,2002011073,2002012073,2002013073,2002014073,2002015073,2002016073,2002017073,2002018073,2002019073,2002020073,2002021073,2002022073,2002023073,2002024073,2002025073,2002026073,2002027073,2002028073,2002029073,2002030073,2002031073,2002032073,2002033073,2002034073,2002035073]
[null,null,1.19,null,"State the number of claims against the entity's insurance cover / guarantees at the end of the reporting period as per the breakdown below: ",null,"33, 35, 42",null,2002001074,null,2002002074,2002003074,{"$f":"L84+1000","v":2002004074},2002005074,2002006074,2002007074,2002008074,2002009074,2002010074,2002011074,2002012074,2002013074,2002014074,2002015074,2002016074,2002017074,2002018074,2002019074,2002020074,2002021074,2002022074,2002023074,2002024074,2002025074,2002026074,2002027074,2002028074,2002029074,2002030074,2002031074,2002032074,2002033074,2002034074,2002035074]
[null,null,null,"1.19.1","Indemnity cover;",null,47,null,2002001075,null,2002002075,2002003075,{"$f":"L85+1000","v":2002004075},2002005075,2002006075,2002007075,2002008075,2002009075,2002010075,2002011075,2002012075,2002013075,2002014075,2002015075,2002016075,2002017075,2002018075,2002019075,2002020075,2002021075,2002022075,2002023075,2002024075,2002025075,2002026075,2002027075,2002028075,2002029075,2002030075,2002031075,2002032075,2002033075,2002034075,2002035075]
[null,null,null,"1.19.2","Fidelity cover;",null,34,null,2002001076,null,2002002076,2002003076,{"$f":"L86+1000","v":2002004076},2002005076,2002006076,2002007076,2002008076,2002009076,2002010076,2002011076,2002012076,2002013076,2002014076,2002015076,2002016076,2002017076,2002018076,2002019076,2002020076,2002021076,2002022076,2002023076,2002024076,2002025076,2002026076,2002027076,2002028076,2002029076,2002030076,2002031076,2002032076,2002033076,2002034076,2002035076]
[null,null,null,"1.19.3","Guarantees:",null,42,null,2002001077,null,2002002077,2002003077,{"$f":"L87+1000","v":2002004077},2002005077,2002006077,2002007077,2002008077,2002009077,2002010077,2002011077,2002012077,2002013077,2002014077,2002015077,2002016077,2002017077,2002018077,2002019077,2002020077,2002021077,2002022077,2002023077,2002024077,2002025077,2002026077,2002027077,2002028077,2002029077,2002030077,2002031077,2002032077,2002033077,2002034077,2002035077]
[null,null,"1.20",null,"State the value of claims against the entity's insurance cover / guarantees at the end of the reporting period as per the breakdown below: ",null,"33, 35, 42",null,2002001078,null,2002002078,2002003078,{"$f":"L88+1000","v":2002004078},2002005078,2002006078,2002007078,2002008078,2002009078,2002010078,2002011078,2002012078,2002013078,2002014078,2002015078,2002016078,2002017078,2002018078,2002019078,2002020078,2002021078,2002022078,2002023078,2002024078,2002025078,2002026078,2002027078,2002028078,2002029078,2002030078,2002031078,2002032078,2002033078,2002034078,2002035078]
[null,null,null,"1.20.1","Indemnity cover;",null,43,null,2002001079,null,2002002079,2002003079,{"$f":"L89+1000","v":2002004079},2002005079,2002006079,2002007079,2002008079,2002009079,2002010079,2002011079,2002012079,2002013079,2002014079,2002015079,2002016079,2002017079,2002018079,2002019079,2002020079,2002021079,2002022079,2002023079,2002024079,2002025079,2002026079,2002027079,2002028079,2002029079,2002030079,2002031079,2002032079,2002033079,2002034079,2002035079]
[null,null,null,"1.20.2","Fidelity cover;",null,34,null,2002001080,null,2002002080,2002003080,{"$f":"L90+1000","v":2002004080},2002005080,2002006080,2002007080,2002008080,2002009080,2002010080,2002011080,2002012080,2002013080,2002014080,2002015080,2002016080,2002017080,2002018080,2002019080,2002020080,2002021080,2002022080,2002023080,2002024080,2002025080,2002026080,2002027080,2002028080,2002029080,2002030080,2002031080,2002032080,2002033080,2002034080,2002035080]
[null,null,null,"1.20.3","Guarantees:",null,42,null,2002001081,null,2002002081,2002003081,{"$f":"L91+1000","v":2002004081},2002005081,2002006081,2002007081,2002008081,2002009081,2002010081,2002011081,2002012081,2002013081,2002014081,2002015081,2002016081,2002017081,2002018081,2002019081,2002020081,2002021081,2002022081,2002023081,2002024081,2002025081,2002026081,2002027081,2002028081,2002029081,2002030081,2002031081,2002032081,2002033081,2002034081,2002035081]
[null,null,1.21,null,"State the number of agreements in force at the end of the reporting period as per the breakdown below:",null,null,null,2002001082,null,2002002082,2002003082,{"$f":"L92+1000","v":2002004082},2002005082,2002006082,2002007082,2002008082,2002009082,2002010082,2002011082,2002012082,2002013082,2002014082,2002015082,2002016082,2002017082,2002018082,2002019082,2002020082,2002021082,2002022082,2002023082,2002024082,2002025082,2002026082,2002027082,2002028082,2002029082,2002030082,2002031082,2002032082,2002033082,2002034082,2002035082]
[null,null,null,"1.21.1","Intermediary agreements;",null,null,null,2002001083,null,2002002083,2002003083,{"$f":"L93+1000","v":2002004083},2002005083,2002006083,2002007083,2002008083,2002009083,2002010083,2002011083,2002012083,2002013083,2002014083,2002015083,2002016083,2002017083,2002018083,2002019083,2002020083,2002021083,2002022083,2002023083,2002024083,2002025083,2002026083,2002027083,2002028083,2002029083,2002030083,2002031083,2002032083,2002033083,2002034083,2002035083]
[null,null,null,"1.21.2","Binder agreements;",null,null,null,2002001084,null,2002002084,2002003084,{"$f":"L94+1000","v":2002004084},2002005084,2002006084,2002007084,2002008084,2002009084,2002010084,2002011084,2002012084,2002013084,2002014084,2002015084,2002016084,2002017084,2002018084,2002019084,2002020084,2002021084,2002022084,2002023084,2002024084,2002025084,2002026084,2002027084,2002028084,2002029084,2002030084,2002031084,2002032084,2002033084,2002034084,2002035084]
[null,null,null,"1.21.3","Outsourcing agreements;",null,null,null,2002001085,null,2002002085,2002003085,{"$f":"L95+1000","v":2002004085},2002005085,2002006085,2002007085,2002008085,2002009085,2002010085,2002011085,2002012085,2002013085,2002014085,2002015085,2002016085,2002017085,2002018085,2002019085,2002020085,2002021085,2002022085,2002023085,2002024085,2002025085,2002026085,2002027085,2002028085,2002029085,2002030085,2002031085,2002032085,2002033085,2002034085,2002035085]
[null,null,null,"1.21.4","Administration agreements;",null,null,null,2002001086,null,2002002086,2002003086,{"$f":"L96+1000","v":2002004086},2002005086,2002006086,2002007086,2002008086,2002009086,2002010086,2002011086,2002012086,2002013086,2002014086,2002015086,2002016086,2002017086,2002018086,2002019086,2002020086,2002021086,2002022086,2002023086,2002024086,2002025086,2002026086,2002027086,2002028086,2002029086,2002030086,2002031086,2002032086,2002033086,2002034086,2002035086]
[null,null,null,"1.21.5","Investment Management Agreements;",null,null,null,2002001087,null,2002002087,2002003087,{"$f":"L97+1000","v":2002004087},2002005087,2002006087,2002007087,2002008087,2002009087,2002010087,2002011087,2002012087,2002013087,2002014087,2002015087,2002016087,2002017087,2002018087,2002019087,2002020087,2002021087,2002022087,2002023087,2002024087,2002025087,2002026087,2002027087,2002028087,2002029087,2002030087,2002031087,2002032087,2002033087,2002034087,2002035087]
[null,null,null,"1.21.6","Risk Management Agreements;",null,null,null,2002001088,null,2002002088,2002003088,{"$f":"L98+1000","v":2002004088},2002005088,2002006088,2002007088,2002008088,2002009088,2002010088,2002011088,2002012088,2002013088,2002014088,2002015088,2002016088,2002017088,2002018088,2002019088,2002020088,2002021088,2002022088,2002023088,2002024088,2002025088,2002026088,2002027088,2002028088,2002029088,2002030088,2002031088,2002032088,2002033088,2002034088,2002035088]
[null,null,null,"1.21.7","Other (please specify in Comments section).",null,null,null,2002001089,null,2002002089,2002003089,{"$f":"L99+1000","v":2002004089},2002005089,2002006089,2002007089,2002008089,2002009089,2002010089,2002011089,2002012089,2002013089,2002014089,2002015089,2002016089,2002017089,2002018089,2002019089,2002020089,2002021089,2002022089,2002023089,2002024089,2002025089,2002026089,2002027089,2002028089,2002029089,2002030089,2002031089,2002032089,2002033089,2002034089,2002035089]
[null,null,1.22,null,"State the number of agreements cancelled by the entity in the reporting period, as per the breakdown below: ",null,"33, 35",null,2002001090,null,2002002090,2002003090,{"$f":"L100+1000","v":2002004090},2002005090,2002006090,2002007090,2002008090,2002009090,2002010090,2002011090,2002012090,2002013090,2002014090,2002015090,2002016090,2002017090,2002018090,2002019090,2002020090,2002021090,2002022090,2002023090,2002024090,2002025090,2002026090,2002027090,2002028090,2002029090,2002030090,2002031090,2002032090,2002033090,2002034090,2002035090,null,{"$f":"SUM(AS101:AS103)","v":0}]
[null,null,null,"1.22.1","Intermediary agreements;",null,null,null,2002001091,null,2002002091,2002003091,{"$f":"L101+1000","v":2002004091},2002005091,2002006091,2002007091,2002008091,2002009091,2002010091,2002011091,2002012091,2002013091,2002014091,2002015091,2002016091,2002017091,2002018091,2002019091,2002020091,2002021091,2002022091,2002023091,2002024091,2002025091,2002026091,2002027091,2002028091,2002029091,2002030091,2002031091,2002032091,2002033091,2002034091,2002035091]
[null,null,null,"1.22.2","Binder agreements;",null,null,null,2002001092,null,2002002092,2002003092,{"$f":"L102+1000","v":2002004092},2002005092,2002006092,2002007092,2002008092,2002009092,2002010092,2002011092,2002012092,2002013092,2002014092,2002015092,2002016092,2002017092,2002018092,2002019092,2002020092,2002021092,2002022092,2002023092,2002024092,2002025092,2002026092,2002027092,2002028092,2002029092,2002030092,2002031092,2002032092,2002033092,2002034092,2002035092]
[null,null,null,"1.22.3","Outsourcing agreements;",null,null,null,2002001093,null,2002002093,2002003093,{"$f":"L103+1000","v":2002004093},2002005093,2002006093,2002007093,2002008093,2002009093,2002010093,2002011093,2002012093,2002013093,2002014093,2002015093,2002016093,2002017093,2002018093,2002019093,2002020093,2002021093,2002022093,2002023093,2002024093,2002025093,2002026093,2002027093,2002028093,2002029093,2002030093,2002031093,2002032093,2002033093,2002034093,2002035093]
[null,null,null,"1.22.4","Administration agreement;",null,null,null,2002001094,null,2002002094,2002003094,{"$f":"L104+1000","v":2002004094},2002005094,2002006094,2002007094,2002008094,2002009094,2002010094,2002011094,2002012094,2002013094,2002014094,2002015094,2002016094,2002017094,2002018094,2002019094,2002020094,2002021094,2002022094,2002023094,2002024094,2002025094,2002026094,2002027094,2002028094,2002029094,2002030094,2002031094,2002032094,2002033094,2002034094,2002035094]
[null,null,null,"1.22.5","Investment Management Agreements;",null,null,null,2002001095,null,2002002095,2002003095,{"$f":"L105+1000","v":2002004095},2002005095,2002006095,2002007095,2002008095,2002009095,2002010095,2002011095,2002012095,2002013095,2002014095,2002015095,2002016095,2002017095,2002018095,2002019095,2002020095,2002021095,2002022095,2002023095,2002024095,2002025095,2002026095,2002027095,2002028095,2002029095,2002030095,2002031095,2002032095,2002033095,2002034095,2002035095]
[null,null,null,"1.22.6","Risk Management Agreements;",null,null,null,2002001096,null,2002002096,2002003096,{"$f":"L106+1000","v":2002004096},2002005096,2002006096,2002007096,2002008096,2002009096,2002010096,2002011096,2002012096,2002013096,2002014096,2002015096,2002016096,2002017096,2002018096,2002019096,2002020096,2002021096,2002022096,2002023096,2002024096,2002025096,2002026096,2002027096,2002028096,2002029096,2002030096,2002031096,2002032096,2002033096,2002034096,2002035096]
[null,null,null,"1.22.7","Other (please specify in Comments section).",null,null,null,2002001097,null,2002002097,2002003097,{"$f":"L107+1000","v":2002004097},2002005097,2002006097,2002007097,2002008097,2002009097,2002010097,2002011097,2002012097,2002013097,2002014097,2002015097,2002016097,2002017097,2002018097,2002019097,2002020097,2002021097,2002022097,2002023097,2002024097,2002025097,2002026097,2002027097,2002028097,2002029097,2002030097,2002031097,2002032097,2002033097,2002034097,2002035097]
[null,null,1.23,null,"State the number of agreements cancelled with the entity by a third party in the reporting period, as per the breakdown below: ",null,"33, 35",null,2002001098,null,2002002098,2002003098,{"$f":"L108+1000","v":2002004098},2002005098,2002006098,2002007098,2002008098,2002009098,2002010098,2002011098,2002012098,2002013098,2002014098,2002015098,2002016098,2002017098,2002018098,2002019098,2002020098,2002021098,2002022098,2002023098,2002024098,2002025098,2002026098,2002027098,2002028098,2002029098,2002030098,2002031098,2002032098,2002033098,2002034098,2002035098]
[null,null,null,"1.23.1","Intermediary agreements;",null,null,null,2002001099,null,2002002099,2002003099,{"$f":"L109+1000","v":2002004099},2002005099,2002006099,2002007099,2002008099,2002009099,2002010099,2002011099,2002012099,2002013099,2002014099,2002015099,2002016099,2002017099,2002018099,2002019099,2002020099,2002021099,2002022099,2002023099,2002024099,2002025099,2002026099,2002027099,2002028099,2002029099,2002030099,2002031099,2002032099,2002033099,2002034099,2002035099]
[null,null,null,"1.23.2","Binder agreements;",null,null,null,2002001100,null,2002002100,2002003100,{"$f":"L110+1000","v":2002004100},2002005100,2002006100,2002007100,2002008100,2002009100,2002010100,2002011100,2002012100,2002013100,2002014100,2002015100,2002016100,2002017100,2002018100,2002019100,2002020100,2002021100,2002022100,2002023100,2002024100,2002025100,2002026100,2002027100,2002028100,2002029100,2002030100,2002031100,2002032100,2002033100,2002034100,2002035100]
[null,null,null,"1.23.3","Outsourcing agreements;",null,null,null,2002001101,null,2002002101,2002003101,{"$f":"L111+1000","v":2002004101},2002005101,2002006101,2002007101,2002008101,2002009101,2002010101,2002011101,2002012101,2002013101,2002014101,2002015101,2002016101,2002017101,2002018101,2002019101,2002020101,2002021101,2002022101,2002023101,2002024101,2002025101,2002026101,2002027101,2002028101,2002029101,2002030101,2002031101,2002032101,2002033101,2002034101,2002035101]
[null,null,null,"1.23.4","Administration agreement;",null,null,null,2002001102,null,2002002102,2002003102,{"$f":"L112+1000","v":2002004102},2002005102,2002006102,2002007102,2002008102,2002009102,2002010102,2002011102,2002012102,2002013102,2002014102,2002015102,2002016102,2002017102,2002018102,2002019102,2002020102,2002021102,2002022102,2002023102,2002024102,2002025102,2002026102,2002027102,2002028102,2002029102,2002030102,2002031102,2002032102,2002033102,2002034102,2002035102]
[null,null,null,"1.23.5","Investment Management Agreements;",null,null,null,2002001103,null,2002002103,2002003103,{"$f":"L113+1000","v":2002004103},2002005103,2002006103,2002007103,2002008103,2002009103,2002010103,2002011103,2002012103,2002013103,2002014103,2002015103,2002016103,2002017103,2002018103,2002019103,2002020103,2002021103,2002022103,2002023103,2002024103,2002025103,2002026103,2002027103,2002028103,2002029103,2002030103,2002031103,2002032103,2002033103,2002034103,2002035103]
[null,null,null,"1.23.6","Risk Management Agreements;",null,null,null,2002001104,null,2002002104,2002003104,{"$f":"L114+1000","v":2002004104},2002005104,2002006104,2002007104,2002008104,2002009104,2002010104,2002011104,2002012104,2002013104,2002014104,2002015104,2002016104,2002017104,2002018104,2002019104,2002020104,2002021104,2002022104,2002023104,2002024104,2002025104,2002026104,2002027104,2002028104,2002029104,2002030104,2002031104,2002032104,2002033104,2002034104,2002035104]
[null,null,null,"1.23.7","Other (please specify in Comments section).",null,null,null,2002001105,null,2002002105,2002003105,{"$f":"L115+1000","v":2002004105},2002005105,2002006105,2002007105,2002008105,2002009105,2002010105,2002011105,2002012105,2002013105,2002014105,2002015105,2002016105,2002017105,2002018105,2002019105,2002020105,2002021105,2002022105,2002023105,2002024105,2002025105,2002026105,2002027105,2002028105,2002029105,2002030105,2002031105,2002032105,2002033105,2002034105,2002035105]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"State the number of instructions received by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2002001106,null,{"$f":"I119+1000","v":2002002106},{"$f":"K119+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.1","Cancellations;",null,null,null,2002001106,null,2002002106,{"$f":"K120+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.2","Lapses;",null,null,null,2002001106,null,2002002106,{"$f":"K121+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.3","Made Paid-Up;",null,59,null,2002001106,null,2002002106,{"$f":"K122+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.4","Surrender (Fully);",null,null,null,2002001106,null,2002002106,{"$f":"K123+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.5","Disinvestment / Partial Surrender;",null,null,null,2002001106,null,2002002106,{"$f":"K124+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.6","Made dormant;",null,null,null,2002001106,null,2002002106,{"$f":"K125+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.7","Transfer;",null,null,null,2002001106,null,2002002106,{"$f":"K126+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.8","Switching;",null,null,null,2002001106,null,2002002106,{"$f":"K127+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.1.9","Other (please specify in Comments section).",null,null,null,2002001106,null,2002002106,{"$f":"K128+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.2000000000000002,null,"State the number of instructions received by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below: ",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K129+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.2.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001106,null,2002002106,{"$f":"K130+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.2.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001106,null,2002002106,{"$f":"K131+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.2.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001106,null,2002002106,{"$f":"K132+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.2.4","Annual revenue or fund value of >R10 million",null,null,null,2002001106,null,2002002106,{"$f":"K133+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.2999999999999998,null,"State the number of instructions finalised by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below: ",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K134+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.3.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001106,null,2002002106,{"$f":"K135+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.3.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001106,null,2002002106,{"$f":"K136+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.3.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001106,null,2002002106,{"$f":"K137+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.3.4","Annual revenue or fund value of >R10 million",null,null,null,2002001106,null,2002002106,{"$f":"K138+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.4,null,"State the number of instructions received by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K139+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.1","Cancellations;",null,null,null,2002001106,null,2002002106,{"$f":"K140+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.2","Lapses;",null,null,null,2002001106,null,2002002106,{"$f":"K141+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.3","Made Paid-Up;",null,59,null,2002001106,null,2002002106,{"$f":"K142+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.4","Surrender (Fully);",null,null,null,2002001106,null,2002002106,{"$f":"K143+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.5","Disinvestment / Partial Surrender;",null,null,null,2002001106,null,2002002106,{"$f":"K144+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.6","Made dormant;",null,null,null,2002001106,null,2002002106,{"$f":"K145+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.7","Transfer;",null,null,null,2002001106,null,2002002106,{"$f":"K146+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.8","Switching;",null,null,null,2002001106,null,2002002106,{"$f":"K147+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.4.9","Other (please specify in Comments section).",null,null,null,2002001106,null,2002002106,{"$f":"K148+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.5,null,"State the number of instructions received by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below:",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K149+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.5.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001106,null,2002002106,{"$f":"K150+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.5.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001106,null,2002002106,{"$f":"K151+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.5.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001106,null,2002002106,{"$f":"K152+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.5.4","Annual revenue or fund value of >R10 million",null,null,null,2002001106,null,2002002106,{"$f":"K153+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.6,null,"State the number of instructions finalised by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below: ",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K154+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.6.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2002001106,null,2002002106,{"$f":"K155+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.6.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2002001106,null,2002002106,{"$f":"K156+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.6.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2002001106,null,2002002106,{"$f":"K157+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.6.4","Annual revenue or fund value of >R10 million",null,null,null,2002001106,null,2002002106,{"$f":"K158+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.7,null,"State the average cost to the customer to use the channels below to give an instruction to the entity:",null,"33, 35",null,2002001106,null,2002002106,{"$f":"K159+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.1","Face-to-face at business premises;",null,null,null,2002001106,null,2002002106,{"$f":"K160+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.2","Self-help portal on the website;",null,null,null,2002001106,null,2002002106,{"$f":"K161+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.3","Mobile Application;",null,49,null,2002001106,null,2002002106,{"$f":"K162+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.4","USSD;",null,87,null,2002001106,null,2002002106,{"$f":"K163+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.5","Call centre;",null,null,null,2002001106,null,2002002106,{"$f":"K164+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,null,"2.7.6","Other (please specify in Comments section).",null,null,null,2002001106,null,2002002106,{"$f":"K165+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[null,null,2.8,null,"State the number of instructions received from customers for payment reversals during the reporting period",null,null,null,2002001106,null,2002002106,{"$f":"K166+1000","v":2002003106},2002004106,2002005106,2002006106,2002007106,2002008106,2002009106,2002010106,2002011106,2002012106,2002013106,2002014106,2002015106,2002016106,2002017106,2002018106,2002019106,2002020106,2002021106,2002022106,2002023106,2002024106,2002025106,2002026106,2002027106,2002028106,2002029106,2002030106,2002031106,2002032106,2002033106,2002034106,2002035106]
[]
[null,null,"COMMENTS"]
[null,null,2002001000]

{"sheet":"Cat 1&4 - BC Additional","index":14,"n_rows":116,"n_cols":21,"rows_kept":116,"cut":false,"hidden":true,"merged":[[83,1,83,3],[1,1,1,5],[5,5,6,5],[5,7,6,7],[5,9,5,19],[8,1,8,3],[126,1,126,8],[115,1,115,8],[116,1,116,8],[117,1,117,8],[118,1,118,8],[119,1,119,8],[120,1,120,8],[121,1,121,8],[122,1,122,8],[123,1,123,8],[124,1,124,8],[125,1,125,8],[127,1,127,8],[128,1,128,8],[129,1,129,8],[130,1,130,8],[131,1,131,8]]}
[]
[null,"CAT 1 & 4 FSP's - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP"]
[null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other"]
[]
[null,"1   BUSINESS COMPOSITION"]
[]
[null,1.1000000000000001,null,"State whether the shareholding in the entity is 51% or more black owned at the end of the reporting period.",null,"33, 10",null,2003001001,null,{"$f":"H11+1000","v":2003002001},{"$f":"J11+1000","v":2003003001},{"$f":"K11+1000","v":2003004001},2003005001,2003006001,2003007001,2003008001,2003009001,2003010001,2003011001,2003012001,2003013001]
[null,1.2,null,"State the financial products offered by the entity at the end of the reporting period as per the breakdown below:",null,"33, 35",null,2003001002,null,{"$f":"H12+1000","v":2003002002},{"$f":"J12+1000","v":2003003002},2003004002,2003005002,2003006002,2003007002,2003008002,2003009002,2003010002,2003011002,2003012002,2003013002]
[null,1.3,null,"Short-term Insurance: Personal lines",null,null,null,2003001003,null,2003002003,{"$f":"J13+1000","v":2003003003},2003004003,2003005003,2003006003,2003007003,2003008003,2003009003,2003010003,2003011003,2003012003,2003013003]
[null,null,"1.3.1","Accident & Health;",null,null,null,2003001004,null,2003002004,{"$f":"J14+1000","v":2003003004},2003004004,2003005004,2003006004,2003007004,2003008004,2003009004,2003010004,2003011004,2003012004,2003013004]
[null,null,"1.3.2","Liability;",null,null,null,2003001005,null,2003002005,{"$f":"J15+1000","v":2003003005},2003004005,2003005005,2003006005,2003007005,2003008005,2003009005,2003010005,2003011005,2003012005,2003013005]
[null,null,"1.3.3","Miscellaneous;",null,null,null,2003001006,null,2003002006,{"$f":"J16+1000","v":2003003006},2003004006,2003005006,2003006006,2003007006,2003008006,2003009006,2003010006,2003011006,2003012006,2003013006]
[null,null,"1.3.4","Motor;",null,null,null,2003001007,null,2003002007,{"$f":"J17+1000","v":2003003007},2003004007,2003005007,2003006007,2003007007,2003008007,2003009007,2003010007,2003011007,2003012007,2003013007]
[null,null,"1.3.5","Property;",null,null,null,2003001008,null,2003002008,{"$f":"J18+1000","v":2003003008},2003004008,2003005008,2003006008,2003007008,2003008008,2003009008,2003010008,2003011008,2003012008,2003013008]
[null,null,"1.3.6","Transportation;",null,null,null,2003001009,null,2003002009,{"$f":"J19+1000","v":2003003009},2003004009,2003005009,2003006009,2003007009,2003008009,2003009009,2003010009,2003011009,2003012009,2003013009]
[null,null,"1.3.7","Re-insurance;",null,null,null,2003001010,null,2003002010,{"$f":"J20+1000","v":2003003010},2003004010,2003005010,2003006010,2003007010,2003008010,2003009010,2003010010,2003011010,2003012010,2003013010]
[null,1.4,null,"Short-term Insurance: Commercial lines",null,null,null,2003001011,null,2003002011,{"$f":"J21+1000","v":2003003011},2003004011,2003005011,2003006011,2003007011,2003008011,2003009011,2003010011,2003011011,2003012011,2003013011]
[null,null,"1.4.1","Accident & Health;",null,null,null,2003001012,null,2003002012,{"$f":"J22+1000","v":2003003012},2003004012,2003005012,2003006012,2003007012,2003008012,2003009012,2003010012,2003011012,2003012012,2003013012]
[null,null,"1.4.2","Engineering;",null,null,null,2003001013,null,2003002013,{"$f":"J23+1000","v":2003003013},2003004013,2003005013,2003006013,2003007013,2003008013,2003009013,2003010013,2003011013,2003012013,2003013013]
[null,null,"1.4.3","Guarantee;",null,null,null,2003001014,null,2003002014,{"$f":"J24+1000","v":2003003014},2003004014,2003005014,2003006014,2003007014,2003008014,2003009014,2003010014,2003011014,2003012014,2003013014]
[null,null,"1.4.4","Liability;",null,null,null,2003001015,null,2003002015,{"$f":"J25+1000","v":2003003015},2003004015,2003005015,2003006015,2003007015,2003008015,2003009015,2003010015,2003011015,2003012015,2003013015]
[null,null,"1.4.5","Miscellaneous;",null,null,null,2003001016,null,2003002016,{"$f":"J26+1000","v":2003003016},2003004016,2003005016,2003006016,2003007016,2003008016,2003009016,2003010016,2003011016,2003012016,2003013016]
[null,null,"1.4.6","Motor;",null,null,null,2003001017,null,2003002017,{"$f":"J27+1000","v":2003003017},2003004017,2003005017,2003006017,2003007017,2003008017,2003009017,2003010017,2003011017,2003012017,2003013017]
[null,null,"1.4.7","Property;",null,null,null,2003001018,null,2003002018,{"$f":"J28+1000","v":2003003018},2003004018,2003005018,2003006018,2003007018,2003008018,2003009018,2003010018,2003011018,2003012018,2003013018]
[null,null,"1.4.8","Transportation;",null,null,null,2003001019,null,2003002019,{"$f":"J29+1000","v":2003003019},2003004019,2003005019,2003006019,2003007019,2003008019,2003009019,2003010019,2003011019,2003012019,2003013019]
[null,null,"1.4.9","Re-insurance;",null,null,null,2003001020,null,2003002020,{"$f":"J30+1000","v":2003003020},2003004020,2003005020,2003006020,2003007020,2003008020,2003009020,2003010020,2003011020,2003012020,2003013020]
[null,1.5,null,"Long-term Insurance",null,null,null,2003001021,null,2003002021,{"$f":"J31+1000","v":2003003021},2003004021,2003005021,2003006021,2003007021,2003008021,2003009021,2003010021,2003011021,2003012021,2003013021]
[null,null,"1.5.1","Assistance;",null,null,null,2003001022,null,2003002022,{"$f":"J32+1000","v":2003003022},2003004022,2003005022,2003006022,2003007022,2003008022,2003009022,2003010022,2003011022,2003012022,2003013022]
[null,null,"1.5.2","Life Risk;",null,null,null,2003001023,null,2003002023,{"$f":"J33+1000","v":2003003023},2003004023,2003005023,2003006023,2003007023,2003008023,2003009023,2003010023,2003011023,2003012023,2003013023]
[null,null,"1.5.3","Life Investment;",null,null,null,2003001024,null,2003002024,{"$f":"J34+1000","v":2003003024},2003004024,2003005024,2003006024,2003007024,2003008024,2003009024,2003010024,2003011024,2003012024,2003013024]
[null,null,"1.5.4","Fund;",null,null,null,2003001025,null,2003002025,{"$f":"J35+1000","v":2003003025},2003004025,2003005025,2003006025,2003007025,2003008025,2003009025,2003010025,2003011025,2003012025,2003013025]
[null,null,"1.5.5","Sinking Fund;",null,null,null,2003001026,null,2003002026,{"$f":"J36+1000","v":2003003026},2003004026,2003005026,2003006026,2003007026,2003008026,2003009026,2003010026,2003011026,2003012026,2003013026]
[null,null,"1.5.6","Re-insurance;",null,null,null,2003001027,null,2003002027,{"$f":"J37+1000","v":2003003027},2003004027,2003005027,2003006027,2003007027,2003008027,2003009027,2003010027,2003011027,2003012027,2003013027]
[null,1.6,null,"Pension Fund Benefits",null,8,null,2003001028,null,2003002028,{"$f":"J38+1000","v":2003003028},2003004028,2003005028,2003006028,2003007028,2003008028,2003009028,2003010028,2003011028,2003012028,2003013028]
[null,null,"1.6.1","Short-term and Long-term Deposits",null,null,null,2003001029,null,2003002029,{"$f":"J39+1000","v":2003003029},2003004029,2003005029,2003006029,2003007029,2003008029,2003009029,2003010029,2003011029,2003012029,2003013029]
[null,null,"1.6.2","Structured Deposits",null,null,null,2003001030,null,2003002030,{"$f":"J40+1000","v":2003003030},2003004030,2003005030,2003006030,2003007030,2003008030,2003009030,2003010030,2003011030,2003012030,2003013030]
[null,1.7,null,"Investments",null,null,null,2003001031,null,2003002031,{"$f":"J41+1000","v":2003003031},2003004031,2003005031,2003006031,2003007031,2003008031,2003009031,2003010031,2003011031,2003012031,2003013031]
[null,null,"1.7.1","Shares;",null,null,null,2003001032,null,2003002032,{"$f":"J42+1000","v":2003003032},2003004032,2003005032,2003006032,2003007032,2003008032,2003009032,2003010032,2003011032,2003012032,2003013032]
[null,null,"1.7.2","Money market instruments;",null,null,null,2003001033,null,2003002033,{"$f":"J43+1000","v":2003003033},2003004033,2003005033,2003006033,2003007033,2003008033,2003009033,2003010033,2003011033,2003012033,2003013033]
[null,null,"1.7.3","Debentures and securitised debt;",null,null,null,2003001034,null,2003002034,{"$f":"J44+1000","v":2003003034},2003004034,2003005034,2003006034,2003007034,2003008034,2003009034,2003010034,2003011034,2003012034,2003013034]
[null,null,"1.7.4","Bonds;",null,null,null,2003001035,null,2003002035,{"$f":"J45+1000","v":2003003035},2003004035,2003005035,2003006035,2003007035,2003008035,2003009035,2003010035,2003011035,2003012035,2003013035]
[null,null,"1.7.5","Derivative instruments, warrants, certificates or other instruments",null,null,null,2003001036,null,2003002036,{"$f":"J46+1000","v":2003003036},2003004036,2003005036,2003006036,2003007036,2003008036,2003009036,2003010036,2003011036,2003012036,2003013036]
[null,null,"1.7.6","Securities and Instruments;",null,null,null,2003001037,null,2003002037,{"$f":"J47+1000","v":2003003037},2003004037,2003005037,2003006037,2003007037,2003008037,2003009037,2003010037,2003011037,2003012037,2003013037]
[null,null,"1.7.7","Participatory interests in a collective investment scheme;",null,null,null,2003001038,null,2003002038,{"$f":"J48+1000","v":2003003038},2003004038,2003005038,2003006038,2003007038,2003008038,2003009038,2003010038,2003011038,2003012038,2003013038]
[null,null,"1.7.8","Participatory interests in a CIS hedge fund;",null,null,null,2003001039,null,2003002039,{"$f":"J49+1000","v":2003003039},2003004039,2003005039,2003006039,2003007039,2003008039,2003009039,2003010039,2003011039,2003012039,2003013039]
[null,1.8,null,"Retail Pension Benefits",null,8,null,2003001040,null,2003002040,{"$f":"J50+1000","v":2003003040},2003004040,2003005040,2003006040,2003007040,2003008040,2003009040,2003010040,2003011040,2003012040,2003013040]
[null,1.9,null,"Forex Investments",null,null,null,2003001041,null,2003002041,{"$f":"J51+1000","v":2003003041},2003004041,2003005041,2003006041,2003007041,2003008041,2003009041,2003010041,2003011041,2003012041,2003013041]
[null,1.1000000000000001,null,"Health Services Benefits",null,8,null,2003001042,null,2003002042,{"$f":"J52+1000","v":2003003042},2003004042,2003005042,2003006042,2003007042,2003008042,2003009042,2003010042,2003011042,2003012042,2003013042]
[null,1.1100000000000001,null,"State the non-financial products offered by the entity at the end of the reporting period as per the breakdown below:",null,"33, 35",null,2003001043,null,2003002043,{"$f":"J53+1000","v":2003003043},2003004043,2003005043,2003006043,2003007043,2003008043,2003009043,2003010043,2003011043,2003012043,2003013043]
[null,null,"1.11.1","Vehicle sales;",null,null,null,2003001044,null,2003002044,{"$f":"J54+1000","v":2003003044},2003004044,2003005044,2003006044,2003007044,2003008044,2003009044,2003010044,2003011044,2003012044,2003013044]
[null,null,"1.11.2","Furniture sales;",null,null,null,2003001045,null,2003002045,{"$f":"J55+1000","v":2003003045},2003004045,2003005045,2003006045,2003007045,2003008045,2003009045,2003010045,2003011045,2003012045,2003013045]
[null,null,"1.11.3","Telecommunications and internet;",null,null,null,2003001046,null,2003002046,{"$f":"J56+1000","v":2003003046},2003004046,2003005046,2003006046,2003007046,2003008046,2003009046,2003010046,2003011046,2003012046,2003013046]
[null,null,"1.11.4","Clothing sales;",null,null,null,2003001047,null,2003002047,{"$f":"J57+1000","v":2003003047},2003004047,2003005047,2003006047,2003007047,2003008047,2003009047,2003010047,2003011047,2003012047,2003013047]
[null,null,"1.11.5","Other retail sales;",null,null,null,2003001048,null,2003002048,{"$f":"J58+1000","v":2003003048},2003004048,2003005048,2003006048,2003007048,2003008048,2003009048,2003010048,2003011048,2003012048,2003013048]
[null,null,"1.11.6","Funeral services;",null,null,null,2003001049,null,2003002049,{"$f":"J59+1000","v":2003003049},2003004049,2003005049,2003006049,2003007049,2003008049,2003009049,2003010049,2003011049,2003012049,2003013049]
[null,null,"1.11.7","Vehicle rentals;",null,null,null,2003001050,null,2003002050,{"$f":"J60+1000","v":2003003050},2003004050,2003005050,2003006050,2003007050,2003008050,2003009050,2003010050,2003011050,2003012050,2003013050]
[null,null,"1.11.8","Micro lending;",null,null,null,2003001051,null,2003002051,{"$f":"J61+1000","v":2003003051},2003004051,2003005051,2003006051,2003007051,2003008051,2003009051,2003010051,2003011051,2003012051,2003013051]
[null,null,"1.11.9","Auditing and tax services;",null,null,null,2003001052,null,2003002052,{"$f":"J62+1000","v":2003003052},2003004052,2003005052,2003006052,2003007052,2003008052,2003009052,2003010052,2003011052,2003012052,2003013052]
[null,null,"1.11.10","Estate planning and wills",null,null,null,2003001053,null,2003002053,{"$f":"J63+1000","v":2003003053},2003004053,2003005053,2003006053,2003007053,2003008053,2003009053,2003010053,2003011053,2003012053,2003013053]
[null,null,"1.11.11","Property management, sales and rentals;",null,null,null,2003001054,null,2003002054,{"$f":"J64+1000","v":2003003054},2003004054,2003005054,2003006054,2003007054,2003008054,2003009054,2003010054,2003011054,2003012054,2003013054]
[null,null,"1.11.12","Consultancy services;",null,null,null,2003001055,null,2003002055,{"$f":"J65+1000","v":2003003055},2003004055,2003005055,2003006055,2003007055,2003008055,2003009055,2003010055,2003011055,2003012055,2003013055]
[null,null,"1.11.13","Debt restructuring, business rescue;",null,null,null,2003001056,null,2003002056,{"$f":"J66+1000","v":2003003056},2003004056,2003005056,2003006056,2003007056,2003008056,2003009056,2003010056,2003011056,2003012056,2003013056]
[null,null,"1.11.14","Legal services",null,45,null,2003001057,null,2003002057,{"$f":"J67+1000","v":2003003057},2003004057,2003005057,2003006057,2003007057,2003008057,2003009057,2003010057,2003011057,2003012057,2003013057]
[null,1.1200000000000001,null,"State the distribution channels used for interaction with the customers as per the breakdown below:",null,"30, 32",null,2003001058,null,2003002058,{"$f":"J68+1000","v":2003003058},2003004058,2003005058,2003006058,2003007058,2003008058,2003009058,2003010058,2003011058,2003012058,2003013058]
[null,null,"1.12.1","Face-to-face at customer home / work premised;",null,null,null,2003001059,null,2003002059,{"$f":"J69+1000","v":2003003059},2003004059,2003005059,2003006059,2003007059,2003008059,2003009059,2003010059,2003011059,2003012059,2003013059]
[null,null,"1.12.2","Face-to-face at FSP premises / branch;",null,null,null,2003001060,null,2003002060,{"$f":"J70+1000","v":2003003060},2003004060,2003005060,2003006060,2003007060,2003008060,2003009060,2003010060,2003011060,2003012060,2003013060]
[null,null,"1.12.3","On-line / web-based interaction;",null,null,null,2003001061,null,2003002061,{"$f":"J71+1000","v":2003003061},2003004061,2003005061,2003006061,2003007061,2003008061,2003009061,2003010061,2003011061,2003012061,2003013061]
[null,null,"1.12.4","Cellphone USSD codes;",null,80,null,2003001062,null,2003002062,{"$f":"J72+1000","v":2003003062},2003004062,2003005062,2003006062,2003007062,2003008062,2003009062,2003010062,2003011062,2003012062,2003013062]
[null,null,"1.12.5","Social media;",null,null,null,2003001063,null,2003002063,{"$f":"J73+1000","v":2003003063},2003004063,2003005063,2003006063,2003007063,2003008063,2003009063,2003010063,2003011063,2003012063,2003013063]
[null,null,"1.12.6","Call centre;",null,null,null,2003001064,null,2003002064,{"$f":"J74+1000","v":2003003064},2003004064,2003005064,2003006064,2003007064,2003008064,2003009064,2003010064,2003011064,2003012064,2003013064]
[null,null,"1.12.7","Mobile application;",null,49,null,2003001065,null,2003002065,{"$f":"J75+1000","v":2003003065},2003004065,2003005065,2003006065,2003007065,2003008065,2003009065,2003010065,2003011065,2003012065,2003013065]
[null,null,"1.12.8","Pop-up stalls;",null,null,null,2003001066,null,{"$f":"H76+1000","v":2003002066},{"$f":"J76+1000","v":2003003066},2003004066,2003005066,2003006066,2003007066,2003008066,2003009066,2003010066,2003011066,2003012066,2003013066]
[null,null,"1.12.9","Kiosks in malls / retails stores",null,null,null,2003001067,null,2003002067,{"$f":"J77+1000","v":2003003067},2003004067,2003005067,2003006067,2003007067,2003008067,2003009067,2003010067,2003011067,2003012067,2003013067]
[null,1.1299999999999999,null,"State the type of services rendered to customers in respect of financial products in the reporting period:",null,35,null,2003001068,null,2003002068,{"$f":"J78+1000","v":2003003068},2003004068,2003005068,2003006068,2003007068,2003008068,2003009068,2003010068,2003011068,2003012068,2003013068]
[null,null,"1.13.1","Advice;",null,null,null,2003001069,null,2003002069,{"$f":"J79+1000","v":2003003069},2003004069,2003005069,2003006069,2003007069,2003008069,2003009069,2003010069,2003011069,2003012069,2003013069]
[null,null,"1.13.2","Automated Advice;",null,null,null,2003001070,null,2003002070,{"$f":"J80+1000","v":2003003070},2003004070,2003005070,2003006070,2003007070,2003008070,2003009070,2003010070,2003011070,2003012070,2003013070]
[null,null,"1.13.3","Intermediary services;",null,null,null,2003001071,null,2003002071,{"$f":"J81+1000","v":2003003071},2003004071,2003005071,2003006071,2003007071,2003008071,2003009071,2003010071,2003011071,2003012071,2003013071]
[null,null,"1.13.4","Execution of sales intermediary services (scripted sales)",null,null,null,2003001072,null,{"$f":"H82+1000","v":2003002072},{"$f":"J82+1000","v":2003003072},2003004072,2003005072,2003006072,2003007072,2003008072,2003009072,2003010072,2003011072,2003012072,2003013072]
[]
[null,"2   THIRD PARTY AGREEMENTS"]
[]
[null,2.1,null,"State the number of functions performed as a non-mandated intermediary at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"H82+1","v":2003001073},null,{"$f":"H86+1000","v":2003002073},{"$f":"J86+1000","v":2003003073},2003004073,2003005073,2003006073,2003007073,2003008073,2003009073,2003010073,2003011073,2003012073,2003013073]
[null,null,"2.1.1","Enter into, vary or renew a policy",null,null,null,{"$f":"H86+1","v":2003001074},null,{"$f":"H87+1000","v":2003002074},{"$f":"J87+1000","v":2003003074},2003004074,2003005074,2003006074,2003007074,2003008074,2003009074,2003010074,2003011074,2003012074,2003013074]
[null,null,"2.1.2","Determining wording of a policy",null,null,null,{"$f":"H87+1","v":2003001075},null,2003002075,{"$f":"J88+1000","v":2003003075},2003004075,2003005075,2003006075,2003007075,2003008075,2003009075,2003010075,2003011075,2003012075,2003013075]
[null,null,"2.1.3","Determining premiums under a policy",null,null,null,2003001076,null,2003002076,{"$f":"J89+1000","v":2003003076},2003004076,2003005076,2003006076,2003007076,2003008076,2003009076,2003010076,2003011076,2003012076,2003013076]
[null,null,"2.1.4","Determining the value of  benefits under a policy",null,8,null,2003001077,null,2003002077,{"$f":"J90+1000","v":2003003077},2003004077,2003005077,2003006077,2003007077,2003008077,2003009077,2003010077,2003011077,2003012077,2003013077]
[null,null,"2.1.5","Settling a claim under a policy",null,null,null,2003001078,null,2003002078,{"$f":"J91+1000","v":2003003078},2003004078,2003005078,2003006078,2003007078,2003008078,2003009078,2003010078,2003011078,2003012078,2003013078]
[null,2.2000000000000002,null,"State the binder fees received as a non-mandated intermediary in the reporting period as per the breakdown of binder functions below:",null,9,null,2003001079,null,2003002079,{"$f":"J92+1000","v":2003003079},2003004079,2003005079,2003006079,2003007079,2003008079,2003009079,2003010079,2003011079,2003012079,2003013079]
[null,null,"2.2.1","Enter into, vary or renew a policy;",null,null,null,2003001080,null,2003002080,{"$f":"J93+1000","v":2003003080},2003004080,2003005080,2003006080,2003007080,2003008080,2003009080,2003010080,2003011080,2003012080,2003013080]
[null,null,"2.2.2","Determining wording of a policy;",null,"",null,2003001081,null,2003002081,{"$f":"J94+1000","v":2003003081},2003004081,2003005081,2003006081,2003007081,2003008081,2003009081,2003010081,2003011081,2003012081,2003013081]
[null,null,"2.2.3","Determining premiums under a policy;",null,"",null,2003001082,null,2003002082,{"$f":"J95+1000","v":2003003082},2003004082,2003005082,2003006082,2003007082,2003008082,2003009082,2003010082,2003011082,2003012082,2003013082]
[null,null,"2.2.4","Determining the value of benefits under a policy;",null,8,null,2003001083,null,2003002083,{"$f":"J96+1000","v":2003003083},2003004083,2003005083,2003006083,2003007083,2003008083,2003009083,2003010083,2003011083,2003012083,2003013083]
[null,null,"2.2.5","Settling a claim under a policy.",null,null,null,2003001084,null,2003002084,{"$f":"J97+1000","v":2003003084},2003004084,2003005084,2003006084,2003007084,2003008084,2003009084,2003010084,2003011084,2003012084,2003013084]
[null,2.2999999999999998,null,"State the number of functions performed as an Underwriting Manager at the end of the reporting period as per the breakdown:",null,null,null,2003001085,null,2003002085,{"$f":"J98+1000","v":2003003085},2003004085,2003005085,2003006085,2003007085,2003008085,2003009085,2003010085,2003011085,2003012085,2003013085]
[null,null,"2.3.1","Enter into, vary or renew a policy",null,null,null,2003001086,null,2003002086,{"$f":"J99+1000","v":2003003086},2003004086,2003005086,2003006086,2003007086,2003008086,2003009086,2003010086,2003011086,2003012086,2003013086]
[null,null,"2.3.2","Determining wording of a policy",null,null,null,2003001087,null,2003002087,{"$f":"J100+1000","v":2003003087},2003004087,2003005087,2003006087,2003007087,2003008087,2003009087,2003010087,2003011087,2003012087,2003013087]
[null,null,"2.3.3","Determining premiums under a policy",null,null,null,2003001088,null,2003002088,{"$f":"J101+1000","v":2003003088},2003004088,2003005088,2003006088,2003007088,2003008088,2003009088,2003010088,2003011088,2003012088,2003013088]
[null,null,"2.3.4","Determining the value of  benefits under a policy",null,8,null,2003001089,null,2003002089,{"$f":"J102+1000","v":2003003089},2003004089,2003005089,2003006089,2003007089,2003008089,2003009089,2003010089,2003011089,2003012089,2003013089]
[null,null,"2.3.5","Settling a claim under a policy",null,null,null,2003001090,null,2003002090,{"$f":"J103+1000","v":2003003090},2003004090,2003005090,2003006090,2003007090,2003008090,2003009090,2003010090,2003011090,2003012090,2003013090]
[null,2.4,null,"State the binder fees received as an Underwriting Manager in the reporting period as per the breakdown of binder functions below:",null,9,null,2003001091,null,2003002091,{"$f":"J104+1000","v":2003003091},2003004091,2003005091,2003006091,2003007091,2003008091,2003009091,2003010091,2003011091,2003012091,2003013091]
[null,null,"2.4.1","Enter into, vary or renew a policy;",null,null,null,2003001092,null,2003002092,{"$f":"J105+1000","v":2003003092},2003004092,2003005092,2003006092,2003007092,2003008092,2003009092,2003010092,2003011092,2003012092,2003013092]
[null,null,"2.4.2","Determining wording of a policy;",null,null,null,2003001093,null,2003002093,{"$f":"J106+1000","v":2003003093},2003004093,2003005093,2003006093,2003007093,2003008093,2003009093,2003010093,2003011093,2003012093,2003013093]
[null,null,"2.4.3","Determining premiums under a policy;",null,null,null,2003001094,null,2003002094,{"$f":"J107+1000","v":2003003094},2003004094,2003005094,2003006094,2003007094,2003008094,2003009094,2003010094,2003011094,2003012094,2003013094]
[null,null,"2.4.4","Determining the value of benefits under a policy;",null,8,null,2003001095,null,2003002095,{"$f":"J108+1000","v":2003003095},2003004095,2003005095,2003006095,2003007095,2003008095,2003009095,2003010095,2003011095,2003012095,2003013095]
[null,null,"2.4.5","Settling a claim under a policy.",null,null,null,2003001096,null,2003002096,{"$f":"J109+1000","v":2003003096},2003004096,2003005096,2003006096,2003007096,2003008096,2003009096,2003010096,2003011096,2003012096,2003013096]
[null,2.5,null,"Please state the total profit share received as an Underwriting Manager in the reporting period.",null,null,null,2003001097,null,2003002097,{"$f":"J110+1000","v":2003003097},2003004097,2003005097,2003006097,2003007097,2003008097,2003009097,2003010097,2003011097,2003012097,2003013097]
[null,2.6,null,"Please state the number of cell captive arrangements in force at the end of the reporting period",null,null,null,2003001098,null,2003002098,{"$f":"J111+1000","v":2003003098},2003004098,2003005098,2003006098,2003007098,2003008098,2003009098,2003010098,2003011098,2003012098,2003013098]
[null,2.7,null,"Please state the total aggregation fees received from all other parties in the reporting period.",null,4,null,2003001099,null,2003002099,{"$f":"J112+1000","v":2003003099},2003004099,2003005099,2003006099,2003007099,2003008099,2003009099,2003010099,2003011099,2003012099,2003013099]
[null,2.8,null,"Please state the total of any other fees received from all other parties in the period",null,null,null,2003001100,null,2003002100,{"$f":"J113+1000","v":2003003100},2003004100,2003005100,2003006100,2003007100,2003008100,2003009100,2003010100,2003011100,2003012100,2003013100]
[]
[null,"COMMENTS"]
[null,2003001000]

{"sheet":"NL Insurer-BC Add Per","index":15,"n_rows":153,"n_cols":32,"rows_kept":153,"cut":false,"hidden":true,"merged":[[5,21,6,21],[5,13,6,13],[160,2,160,9],[5,20,6,20],[155,2,155,9],[156,2,156,9],[157,2,157,9],[158,2,158,9],[159,2,159,9],[5,23,6,23],[152,2,152,9],[153,2,153,9],[154,2,154,9],[5,14,6,14],[5,15,6,15],[5,16,6,16],[5,17,6,17],[5,18,6,18],[5,19,6,19],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[5,12,6,12],[5,22,6,22],[167,2,167,9],[168,2,168,9],[161,2,161,9],[162,2,162,9],[163,2,163,9],[164,2,164,9],[165,2,165,9],[166,2,166,9]]}
[]
[null,null,"NON-LIFE INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Motor","Property","Agriculture","Marine","Aviation","Transport","Legal Expense","Liability","Consumer Credit","Accident and Health","Travel","Miscellaneous","Personal Lines Policy with Multiple Cover Types","Guaranteed"]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5c",null,1.1000000000000001,null,"State the number of policies in force at the end of the reporting period as per the premium cycle below:",null,53,null,2004001001,null,{"$f":"I11+1000","v":2004002001},{"$f":"K11+1000","v":2004003001},{"$f":"L11+1000","v":2004004001},2004005001,2004006001,2004007001,2004008001,2004009001,2004010001,2004011001,2004012001,2004013001,2004014001,2004015001]
[null,null,null,"1.1.1","Annual;",null,null,null,2004001002,null,{"$f":"I12+1000","v":2004002002},{"$f":"K12+1000","v":2004003002},2004004002,2004005002,2004006002,2004007002,2004008002,2004009002,2004010002,2004011002,2004012002,2004013002,2004014002,2004015002]
[null,null,null,"1.1.2","Bi-annual;",null,null,null,2004001003,null,2004002003,{"$f":"K13+1000","v":2004003003},2004004003,2004005003,2004006003,2004007003,2004008003,2004009003,2004010003,2004011003,2004012003,2004013003,2004014003,2004015003]
[null,null,null,"1.1.3","Seasonal;",null,null,null,2004001004,null,2004002004,{"$f":"K14+1000","v":2004003004},2004004004,2004005004,2004006004,2004007004,2004008004,2004009004,2004010004,2004011004,2004012004,2004013004,2004014004,2004015004]
[null,null,null,"1.1.4","Monthly",null,null,null,2004001005,null,2004002005,{"$f":"K15+1000","v":2004003005},2004004005,2004005005,2004006005,2004007005,2004008005,2004009005,2004010005,2004011005,2004012005,2004013005,2004014005,2004015005]
[null,null,2.2000000000000002,null,"State the total gross written premium for all policies in force at the end of the reporting period.",null,39,null,2004001006,null,2004002006,{"$f":"K16+1000","v":2004003006},2004004006,2004005006,2004006006,2004007006,2004008006,2004009006,2004010006,2004011006,2004012006,2004013006,2004014006,2004015006]
[null,null,2.2999999999999998,null,"State the total gross earned premium for all policies earned by the insurer during the reporting period.",null,40,null,2004001007,null,2004002007,{"$f":"K17+1000","v":2004003007},2004004007,2004005007,2004006007,2004007007,2004008007,2004009007,2004010007,2004011007,2004012007,2004013007,2004014007,2004015007]
[null,null,2.4,null,"State the number of financial products launched by the insurer during the reporting period as per the breakdown below:",null,35,null,2004001008,null,2004002008,{"$f":"K18+1000","v":2004003008},2004004008,2004005008,2004006008,2004007008,2004008008,2004009008,2004010008,2004011008,2004012008,2004013008,2004014008,2004015008]
[null,null,null,"2.4.1","New",null,null,null,2004001009,null,2004002009,{"$f":"K19+1000","v":2004003009},2004004009,2004005009,2004006009,2004007009,2004008009,2004009009,2004010009,2004011009,2004012009,2004013009,2004014009,2004015009]
[null,null,null,"2.4.2","Rebranded",null,null,null,2004001010,null,2004002010,{"$f":"K20+1000","v":2004003010},2004004010,2004005010,2004006010,2004007010,2004008010,2004009010,2004010010,2004011010,2004012010,2004013010,2004014010,2004015010]
[null,null,null,"2.4.3","Enhancements",null,null,null,2004001011,null,2004002011,{"$f":"K21+1000","v":2004003011},2004004011,2004005011,2004006011,2004007011,2004008011,2004009011,2004010011,2004011011,2004012011,2004013011,2004014011,2004015011]
[null,null,2.5,null,"State the number of new policies issued in the reporting period as per the premium cycle below: ",null,51,null,2004001012,null,2004002012,{"$f":"K22+1000","v":2004003012},2004004012,2004005012,2004006012,2004007012,2004008012,2004009012,2004010012,2004011012,2004012012,2004013012,2004014012,2004015012]
[null,null,null,"2.5.1","Annual;",null,null,null,2004001013,null,2004002013,{"$f":"K23+1000","v":2004003013},2004004013,2004005013,2004006013,2004007013,2004008013,2004009013,2004010013,2004011013,2004012013,2004013013,2004014013,2004015013]
[null,null,null,"2.5.2","Bi-annual;",null,null,null,2004001014,null,2004002014,{"$f":"K24+1000","v":2004003014},2004004014,2004005014,2004006014,2004007014,2004008014,2004009014,2004010014,2004011014,2004012014,2004013014,2004014014,2004015014]
[null,null,null,"2.5.3","Seasonal;",null,null,null,2004001015,null,2004002015,{"$f":"K25+1000","v":2004003015},2004004015,2004005015,2004006015,2004007015,2004008015,2004009015,2004010015,2004011015,2004012015,2004013015,2004014015,2004015015]
[null,null,null,"2.5.4","Monthly",null,null,null,2004001016,null,2004002016,{"$f":"K26+1000","v":2004003016},2004004016,2004005016,2004006016,2004007016,2004008016,2004009016,2004010016,2004011016,2004012016,2004013016,2004014016,2004015016]
[null,null,2.6,null,"State the total gross written premium for all new policies issued in the reporting period.",null,"39, 51",null,2004001017,null,2004002017,{"$f":"K27+1000","v":2004003017},2004004017,2004005017,2004006017,2004007017,2004008017,2004009017,2004010017,2004011017,2004012017,2004013017,2004014017,2004015017]
[null,null,2.7,null,"State the number of new policies issued in the reporting period as per the breakdown below::",null,51,null,2004001018,null,2004002018,{"$f":"K28+1000","v":2004003018},2004004018,2004005018,2004006018,2004007018,2004008018,2004009018,2004010018,2004011018,2004012018,2004013018,2004014018,2004015018]
[null,null,null,"2.7.1","Age 0 - 18 years",null,null,null,2004001019,null,2004002019,{"$f":"K29+1000","v":2004003019},2004004019,2004005019,2004006019,2004007019,2004008019,2004009019,2004010019,2004011019,2004012019,2004013019,2004014019,2004015019]
[null,null,null,"2.7.2","Age 19 - 35 years",null,null,null,2004001020,null,2004002020,{"$f":"K30+1000","v":2004003020},2004004020,2004005020,2004006020,2004007020,2004008020,2004009020,2004010020,2004011020,2004012020,2004013020,2004014020,2004015020]
[null,null,null,"2.7.3","Age 36 - 45 years",null,null,null,2004001021,null,2004002021,{"$f":"K31+1000","v":2004003021},2004004021,2004005021,2004006021,2004007021,2004008021,2004009021,2004010021,2004011021,2004012021,2004013021,2004014021,2004015021]
[null,null,null,"2.7.4","Age 46 - 62 years",null,null,null,2004001022,null,2004002022,{"$f":"K32+1000","v":2004003022},2004004022,2004005022,2004006022,2004007022,2004008022,2004009022,2004010022,2004011022,2004012022,2004013022,2004014022,2004015022]
[null,null,null,"2.7.5","Age 63+",null,null,null,2004001023,null,2004002023,{"$f":"K33+1000","v":2004003023},2004004023,2004005023,2004006023,2004007023,2004008023,2004009023,2004010023,2004011023,2004012023,2004013023,2004014023,2004015023]
[null,null,2.8,null,"State the number of new policies issued in the reporting period as per the breakdown below: ",null,51,null,2004001024,null,2004002024,{"$f":"K34+1000","v":2004003024},2004004024,2004005024,2004006024,2004007024,2004008024,2004009024,2004010024,2004011024,2004012024,2004013024,2004014024,2004015024]
[null,null,null,"2.8.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2004001025,null,2004002025,{"$f":"K35+1000","v":2004003025},2004004025,2004005025,2004006025,2004007025,2004008025,2004009025,2004010025,2004011025,2004012025,2004013025,2004014025,2004015025]
[null,null,null,"2.8.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2004001026,null,2004002026,{"$f":"K36+1000","v":2004003026},2004004026,2004005026,2004006026,2004007026,2004008026,2004009026,2004010026,2004011026,2004012026,2004013026,2004014026,2004015026]
[null,null,null,"2.8.3","Direct marketing via internet;",null,29,null,2004001027,null,2004002027,{"$f":"K37+1000","v":2004003027},2004004027,2004005027,2004006027,2004007027,2004008027,2004009027,2004010027,2004011027,2004012027,2004013027,2004014027,2004015027]
[null,null,null,"2.8.4","Marketing via aggregator;",null,4,null,2004001028,null,2004002028,{"$f":"K38+1000","v":2004003028},2004004028,2004005028,2004006028,2004007028,2004008028,2004009028,2004010028,2004011028,2004012028,2004013028,2004014028,2004015028]
[null,null,null,"2.8.5","Marketing via referrals;",null,null,null,2004001029,null,2004002029,{"$f":"K39+1000","v":2004003029},2004004029,2004005029,2004006029,2004007029,2004008029,2004009029,2004010029,2004011029,2004012029,2004013029,2004014029,2004015029]
[null,null,null,"2.8.6","By using a mobile application;",null,49,null,2004001030,null,2004002030,{"$f":"K40+1000","v":2004003030},2004004030,2004005030,2004006030,2004007030,2004008030,2004009030,2004010030,2004011030,2004012030,2004013030,2004014030,2004015030]
[null,null,null,"2.8.7","By using USSD;",null,80,null,2004001031,null,2004002031,{"$f":"K41+1000","v":2004003031},2004004031,2004005031,2004006031,2004007031,2004008031,2004009031,2004010031,2004011031,2004012031,2004013031,2004014031,2004015031]
[null,null,null,"2.8.8","By using automated advice",null,null,null,2004001032,null,2004002032,{"$f":"K42+1000","v":2004003032},2004004032,2004005032,2004006032,2004007032,2004008032,2004009032,2004010032,2004011032,2004012032,2004013032,2004014032,2004015032]
[null,null,null,"2.8.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2004001033,null,2004002033,{"$f":"K43+1000","v":2004003033},2004004033,2004005033,2004006033,2004007033,2004008033,2004009033,2004010033,2004011033,2004012033,2004013033,2004014033,2004015033]
[null,null,null,"2.8.10","Face-to-face by insurer's juristic representatives;",null,null,null,2004001034,null,2004002034,{"$f":"K44+1000","v":2004003034},2004004034,2004005034,2004006034,2004007034,2004008034,2004009034,2004010034,2004011034,2004012034,2004013034,2004014034,2004015034]
[null,null,null,"2.8.11","Face-to-face by independent intermediaries  (FSP’s that are not representatives of the insurer);",null,null,null,2004001035,null,2004002035,{"$f":"K45+1000","v":2004003035},2004004035,2004005035,2004006035,2004007035,2004008035,2004009035,2004010035,2004011035,2004012035,2004013035,2004014035,2004015035]
[null,null,null,"2.8.12","Other (please specify in Comments section).",null,null,null,2004001036,null,2004002036,{"$f":"K46+1000","v":2004003036},2004004036,2004005036,2004006036,2004007036,2004008036,2004009036,2004010036,2004011036,2004012036,2004013036,2004014036,2004015036]
[null,null,2.9,null,"State the gross written premium for new policies issued in the reporting period as per the breakdown below:",null,"39, 51",null,2004001037,null,2004002037,{"$f":"K47+1000","v":2004003037},2004004037,2004005037,2004006037,2004007037,2004008037,2004009037,2004010037,2004011037,2004012037,2004013037,2004014037,2004015037]
[null,null,null,"2.9.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2004001038,null,2004002038,{"$f":"K48+1000","v":2004003038},2004004038,2004005038,2004006038,2004007038,2004008038,2004009038,2004010038,2004011038,2004012038,2004013038,2004014038,2004015038]
[null,null,null,"2.9.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2004001039,null,2004002039,{"$f":"K49+1000","v":2004003039},2004004039,2004005039,2004006039,2004007039,2004008039,2004009039,2004010039,2004011039,2004012039,2004013039,2004014039,2004015039]
[null,null,null,"2.9.3","Direct marketing via internet;",null,29,null,2004001040,null,2004002040,{"$f":"K50+1000","v":2004003040},2004004040,2004005040,2004006040,2004007040,2004008040,2004009040,2004010040,2004011040,2004012040,2004013040,2004014040,2004015040]
[null,null,null,"2.9.4","Marketing via aggregator;",null,5,null,2004001041,null,2004002041,{"$f":"K51+1000","v":2004003041},2004004041,2004005041,2004006041,2004007041,2004008041,2004009041,2004010041,2004011041,2004012041,2004013041,2004014041,2004015041]
[null,null,null,"2.9.5","Marketing via referrals;",null,null,null,2004001042,null,2004002042,{"$f":"K52+1000","v":2004003042},2004004042,2004005042,2004006042,2004007042,2004008042,2004009042,2004010042,2004011042,2004012042,2004013042,2004014042,2004015042]
[null,null,null,"2.9.6","By using a mobile application;",null,49,null,2004001043,null,2004002043,{"$f":"K53+1000","v":2004003043},2004004043,2004005043,2004006043,2004007043,2004008043,2004009043,2004010043,2004011043,2004012043,2004013043,2004014043,2004015043]
[null,null,null,"2.9.7","By using USSD;",null,80,null,2004001044,null,2004002044,{"$f":"K54+1000","v":2004003044},2004004044,2004005044,2004006044,2004007044,2004008044,2004009044,2004010044,2004011044,2004012044,2004013044,2004014044,2004015044]
[null,null,null,"2.9.8","By using automated advice",null,null,null,2004001045,null,2004002045,{"$f":"K55+1000","v":2004003045},2004004045,2004005045,2004006045,2004007045,2004008045,2004009045,2004010045,2004011045,2004012045,2004013045,2004014045,2004015045]
[null,null,null,"2.9.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2004001046,null,2004002046,{"$f":"K56+1000","v":2004003046},2004004046,2004005046,2004006046,2004007046,2004008046,2004009046,2004010046,2004011046,2004012046,2004013046,2004014046,2004015046]
[null,null,null,"2.9.10","Face-to-face by insurer's juristic representatives;",null,null,null,2004001047,null,2004002047,{"$f":"K57+1000","v":2004003047},2004004047,2004005047,2004006047,2004007047,2004008047,2004009047,2004010047,2004011047,2004012047,2004013047,2004014047,2004015047]
[null,null,null,"2.9.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2004001048,null,2004002048,{"$f":"K58+1000","v":2004003048},2004004048,2004005048,2004006048,2004007048,2004008048,2004009048,2004010048,2004011048,2004012048,2004013048,2004014048,2004015048]
[null,null,null,"2.9.12","Other (please specify in Comments section).",null,null,null,2004001049,null,2004002049,{"$f":"K59+1000","v":2004003049},2004004049,2004005049,2004006049,2004007049,2004008049,2004009049,2004010049,2004011049,2004012049,2004013049,2004014049,2004015049]
[null,null,2.1,null,"State the number of policies recorded during the reporting period as \"not taken up\"  due to non-payment of premiums, as per the breakdown below:",null,53,null,2004001050,null,2004002050,{"$f":"K60+1000","v":2004003050},2004004050,2004005050,2004006050,2004007050,2004008050,2004009050,2004010050,2004011050,2004012050,2004013050,2004014050,2004015050]
[null,null,null,"2.10.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2004001051,null,2004002051,{"$f":"K61+1000","v":2004003051},2004004051,2004005051,2004006051,2004007051,2004008051,2004009051,2004010051,2004011051,2004012051,2004013051,2004014051,2004015051]
[null,null,null,"2.10.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2004001052,null,2004002052,{"$f":"K62+1000","v":2004003052},2004004052,2004005052,2004006052,2004007052,2004008052,2004009052,2004010052,2004011052,2004012052,2004013052,2004014052,2004015052]
[null,null,null,"2.10.3","Direct marketing via internet;",null,29,null,2004001053,null,2004002053,{"$f":"K63+1000","v":2004003053},2004004053,2004005053,2004006053,2004007053,2004008053,2004009053,2004010053,2004011053,2004012053,2004013053,2004014053,2004015053]
[null,null,null,"2.10.4","Marketing via aggregator;",null,5,null,2004001054,null,2004002054,{"$f":"K64+1000","v":2004003054},2004004054,2004005054,2004006054,2004007054,2004008054,2004009054,2004010054,2004011054,2004012054,2004013054,2004014054,2004015054]
[null,null,null,"2.10.5","Marketing via referrals;",null,null,null,2004001055,null,2004002055,{"$f":"K65+1000","v":2004003055},2004004055,2004005055,2004006055,2004007055,2004008055,2004009055,2004010055,2004011055,2004012055,2004013055,2004014055,2004015055]
[null,null,null,"2.10.6","By using a mobile application;",null,49,null,2004001056,null,2004002056,{"$f":"K66+1000","v":2004003056},2004004056,2004005056,2004006056,2004007056,2004008056,2004009056,2004010056,2004011056,2004012056,2004013056,2004014056,2004015056]
[null,null,null,"2.10.7","By using USSD;",null,80,null,2004001057,null,2004002057,{"$f":"K67+1000","v":2004003057},2004004057,2004005057,2004006057,2004007057,2004008057,2004009057,2004010057,2004011057,2004012057,2004013057,2004014057,2004015057]
[null,null,null,"2.10.8","By using automated advice",null,null,null,2004001058,null,2004002058,{"$f":"K68+1000","v":2004003058},2004004058,2004005058,2004006058,2004007058,2004008058,2004009058,2004010058,2004011058,2004012058,2004013058,2004014058,2004015058]
[null,null,null,"2.10.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2004001059,null,2004002059,{"$f":"K69+1000","v":2004003059},2004004059,2004005059,2004006059,2004007059,2004008059,2004009059,2004010059,2004011059,2004012059,2004013059,2004014059,2004015059]
[null,null,null,"2.10.10","Face-to-face by insurer's juristic representatives;",null,null,null,2004001060,null,2004002060,{"$f":"K70+1000","v":2004003060},2004004060,2004005060,2004006060,2004007060,2004008060,2004009060,2004010060,2004011060,2004012060,2004013060,2004014060,2004015060]
[null,null,null,"2.10.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2004001061,null,2004002061,{"$f":"K71+1000","v":2004003061},2004004061,2004005061,2004006061,2004007061,2004008061,2004009061,2004010061,2004011061,2004012061,2004013061,2004014061,2004015061]
[null,null,null,"2.10.12","Other (please specify in Comments section).",null,null,null,2004001062,null,2004002062,{"$f":"K72+1000","v":2004003062},2004004062,2004005062,2004006062,2004007062,2004008062,2004009062,2004010062,2004011062,2004012062,2004013062,2004014062,2004015062]
[null,null,2.11,null,"State the number of policies recorded during the reporting period as \"not taken up\" due to non-payment of premiums, as per the breakdown below: ",null,53,null,2004001063,null,2004002063,{"$f":"K73+1000","v":2004003063},2004004063,2004005063,2004006063,2004007063,2004008063,2004009063,2004010063,2004011063,2004012063,2004013063,2004014063,2004015063]
[null,null,null,"2.11.1","Age 0 - 18 years",null,null,null,2004001064,null,2004002064,{"$f":"K74+1000","v":2004003064},2004004064,2004005064,2004006064,2004007064,2004008064,2004009064,2004010064,2004011064,2004012064,2004013064,2004014064,2004015064]
[null,null,null,"2.11.2","Age 19 - 35 years",null,null,null,2004001065,null,2004002065,{"$f":"K75+1000","v":2004003065},2004004065,2004005065,2004006065,2004007065,2004008065,2004009065,2004010065,2004011065,2004012065,2004013065,2004014065,2004015065]
[null,null,null,"2.11.3","Age 36 - 45 years",null,null,null,2004001066,null,{"$f":"I76+1000","v":2004002066},{"$f":"K76+1000","v":2004003066},2004004066,2004005066,2004006066,2004007066,2004008066,2004009066,2004010066,2004011066,2004012066,2004013066,2004014066,2004015066]
[null,null,null,"2.11.4","Age 46 - 62 years",null,null,null,2004001067,null,2004002067,{"$f":"K77+1000","v":2004003067},2004004067,2004005067,2004006067,2004007067,2004008067,2004009067,2004010067,2004011067,2004012067,2004013067,2004014067,2004015067]
[null,null,null,"2.11.5","Age 63+",null,null,null,2004001068,null,2004002068,{"$f":"K78+1000","v":2004003068},2004004068,2004005068,2004006068,2004007068,2004008068,2004009068,2004010068,2004011068,2004012068,2004013068,2004014068,2004015068]
[null,null,2.12,null,"State the total number of policies terminated by the policyholder in the reporting period.",null,"73 , 53",null,2004001069,null,2004002069,{"$f":"K79+1000","v":2004003069},2004004069,2004005069,2004006069,2004007069,2004008069,2004009069,2004010069,2004011069,2004012069,2004013069,2004014069,2004015069]
[null,null,2.13,null,"State the number of policies less than 12 months old terminated on the instruction of the policyholder during the reporting period as per the breakdown below:",null,53,null,2004001070,null,2004002070,{"$f":"K80+1000","v":2004003070},2004004070,2004005070,2004006070,2004007070,2004008070,2004009070,2004010070,2004011070,2004012070,2004013070,2004014070,2004015070]
[null,null,null,"2.13.1","Affordability;",null,null,null,2004001071,null,2004002071,{"$f":"K81+1000","v":2004003071},2004004071,2004005071,2004006071,2004007071,2004008071,2004009071,2004010071,2004011071,2004012071,2004013071,2004014071,2004015071]
[null,null,null,"2.13.2","Mis-selling;",null,null,null,2004001072,null,2004002072,{"$f":"K82+1000","v":2004003072},2004004072,2004005072,2004006072,2004007072,2004008072,2004009072,2004010072,2004011072,2004012072,2004013072,2004014072,2004015072]
[null,null,null,"2.13.3","Do not meet the expectations/needs of the policyholder;",null,null,null,2004001073,null,2004002073,{"$f":"K83+1000","v":2004003073},2004004073,2004005073,2004006073,2004007073,2004008073,2004009073,2004010073,2004011073,2004012073,2004013073,2004014073,2004015073]
[null,null,null,"2.13.4","Intermediary moving book of business;",null,null,null,2004001074,null,2004002074,{"$f":"K84+1000","v":2004003074},2004004074,2004005074,2004006074,2004007074,2004008074,2004009074,2004010074,2004011074,2004012074,2004013074,2004014074,2004015074]
[null,null,null,"2.13.5","Other (please specify in Comments section).",null,null,null,2004001075,null,2004002075,{"$f":"K85+1000","v":2004003075},2004004075,2004005075,2004006075,2004007075,2004008075,2004009075,2004010075,2004011075,2004012075,2004013075,2004014075,2004015075]
[null,null,2.14,null,"State the number of policies terminated by the insurer in the reporting period.",null,"73 , 53",null,2004001076,null,2004002076,{"$f":"K86+1000","v":2004003076},2004004076,2004005076,2004006076,2004007076,2004008076,2004009076,2004010076,2004011076,2004012076,2004013076,2004014076,2004015076]
[null,null,2.15,null,"State the total number of policies less than 12 months old that lapsed during the reporting period.",null,53,null,2004001077,null,2004002077,{"$f":"K87+1000","v":2004003077},2004004077,2004005077,2004006077,2004007077,2004008077,2004009077,2004010077,2004011077,2004012077,2004013077,2004014077,2004015077]
[null,null,2.16,null,"State the total number of policies that  lapsed during the reporting period due to the reasons grouped below:",null,53,null,2004001078,null,2004002078,{"$f":"K88+1000","v":2004003078},2004004078,2004005078,2004006078,2004007078,2004008078,2004009078,2004010078,2004011078,2004012078,2004013078,2004014078,2004015078]
[null,null,null,"2.16.1","Affordability;",null,null,null,2004001079,null,2004002079,{"$f":"K89+1000","v":2004003079},2004004079,2004005079,2004006079,2004007079,2004008079,2004009079,2004010079,2004011079,2004012079,2004013079,2004014079,2004015079]
[null,null,null,"2.16.2","Circumstances/Needs of policyholder changed;",null,null,null,2004001080,null,2004002080,{"$f":"K90+1000","v":2004003080},2004004080,2004005080,2004006080,2004007080,2004008080,2004009080,2004010080,2004011080,2004012080,2004013080,2004014080,2004015080]
[null,null,null,"2.16.3","Did not meet the original expectations/needs of the policyholder;",null,null,null,2004001081,null,2004002081,{"$f":"K91+1000","v":2004003081},2004004081,2004005081,2004006081,2004007081,2004008081,2004009081,2004010081,2004011081,2004012081,2004013081,2004014081,2004015081]
[null,null,null,"2.16.4","Intermediary moving book of business;",null,null,null,2004001082,null,2004002082,{"$f":"K92+1000","v":2004003082},2004004082,2004005082,2004006082,2004007082,2004008082,2004009082,2004010082,2004011082,2004012082,2004013082,2004014082,2004015082]
[null,null,null,"2.16.5","Other (please specify in Comments section).",null,null,null,2004001083,null,2004002083,{"$f":"K93+1000","v":2004003083},2004004083,2004005083,2004006083,2004007083,2004008083,2004009083,2004010083,2004011083,2004012083,2004013083,2004014083,2004015083]
[null,null,2.17,null,"State the number of policies lapsed in the reporting period as grouped below:",null,"61 , 53",null,2004001084,null,2004002084,{"$f":"K94+1000","v":2004003084},2004004084,2004005084,2004006084,2004007084,2004008084,2004009084,2004010084,2004011084,2004012084,2004013084,2004014084,2004015084]
[null,null,null,"2.17.1","Age 0 - 18 years",null,null,null,2004001085,null,2004002085,{"$f":"K95+1000","v":2004003085},2004004085,2004005085,2004006085,2004007085,2004008085,2004009085,2004010085,2004011085,2004012085,2004013085,2004014085,2004015085]
[null,null,null,"2.17.2","Age 19 - 35 years",null,null,null,2004001086,null,2004002086,{"$f":"K96+1000","v":2004003086},2004004086,2004005086,2004006086,2004007086,2004008086,2004009086,2004010086,2004011086,2004012086,2004013086,2004014086,2004015086]
[null,null,null,"2.17.3","Age 36 - 45 years",null,null,null,2004001087,null,2004002087,{"$f":"K97+1000","v":2004003087},2004004087,2004005087,2004006087,2004007087,2004008087,2004009087,2004010087,2004011087,2004012087,2004013087,2004014087,2004015087]
[null,null,null,"2.17.4","Age 46 - 62 years",null,null,null,2004001088,null,2004002088,{"$f":"K98+1000","v":2004003088},2004004088,2004005088,2004006088,2004007088,2004008088,2004009088,2004010088,2004011088,2004012088,2004013088,2004014088,2004015088]
[null,null,null,"2.17.5","Age 63+",null,null,null,2004001089,null,2004002089,{"$f":"K99+1000","v":2004003089},2004004089,2004005089,2004006089,2004007089,2004008089,2004009089,2004010089,2004011089,2004012089,2004013089,2004014089,2004015089]
[null,null,2.1800000000000002,null,"State the gross written premium for all policies lapsed  during the reporting period as per the breakdown below: ",null,"39, 61",null,2004001090,null,2004002090,{"$f":"K100+1000","v":2004003090},2004004090,2004005090,2004006090,2004007090,2004008090,2004009090,2004010090,2004011090,2004012090,2004013090,2004014090,2004015090]
[null,null,null,"2.18.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2004001091,null,2004002091,{"$f":"K101+1000","v":2004003091},2004004091,2004005091,2004006091,2004007091,2004008091,2004009091,2004010091,2004011091,2004012091,2004013091,2004014091,2004015091]
[null,null,null,"2.18.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2004001092,null,2004002092,{"$f":"K102+1000","v":2004003092},2004004092,2004005092,2004006092,2004007092,2004008092,2004009092,2004010092,2004011092,2004012092,2004013092,2004014092,2004015092]
[null,null,null,"2.18.3","Direct marketing via internet;",null,29,null,2004001093,null,2004002093,{"$f":"K103+1000","v":2004003093},2004004093,2004005093,2004006093,2004007093,2004008093,2004009093,2004010093,2004011093,2004012093,2004013093,2004014093,2004015093]
[null,null,null,"2.18.4","Marketing via aggregator;",null,5,null,2004001094,null,2004002094,{"$f":"K104+1000","v":2004003094},2004004094,2004005094,2004006094,2004007094,2004008094,2004009094,2004010094,2004011094,2004012094,2004013094,2004014094,2004015094]
[null,null,null,"2.18.5","Marketing via referrals;",null,null,null,2004001095,null,2004002095,{"$f":"K105+1000","v":2004003095},2004004095,2004005095,2004006095,2004007095,2004008095,2004009095,2004010095,2004011095,2004012095,2004013095,2004014095,2004015095]
[null,null,null,"2.18.6","By using a mobile application;",null,49,null,2004001096,null,2004002096,{"$f":"K106+1000","v":2004003096},2004004096,2004005096,2004006096,2004007096,2004008096,2004009096,2004010096,2004011096,2004012096,2004013096,2004014096,2004015096]
[null,null,null,"2.18.7","By using USSD;",null,80,null,2004001097,null,2004002097,{"$f":"K107+1000","v":2004003097},2004004097,2004005097,2004006097,2004007097,2004008097,2004009097,2004010097,2004011097,2004012097,2004013097,2004014097,2004015097]
[null,null,null,"2.18.8","By using automated advice",null,null,null,2004001098,null,2004002098,{"$f":"K108+1000","v":2004003098},2004004098,2004005098,2004006098,2004007098,2004008098,2004009098,2004010098,2004011098,2004012098,2004013098,2004014098,2004015098]
[null,null,null,"2.18.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2004001099,null,2004002099,{"$f":"K109+1000","v":2004003099},2004004099,2004005099,2004006099,2004007099,2004008099,2004009099,2004010099,2004011099,2004012099,2004013099,2004014099,2004015099]
[null,null,null,"2.18.10","Face-to-face by insurer's juristic representatives;",null,null,null,2004001100,null,2004002100,{"$f":"K110+1000","v":2004003100},2004004100,2004005100,2004006100,2004007100,2004008100,2004009100,2004010100,2004011100,2004012100,2004013100,2004014100,2004015100]
[null,null,null,"2.18.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2004001101,null,2004002101,{"$f":"K111+1000","v":2004003101},2004004101,2004005101,2004006101,2004007101,2004008101,2004009101,2004010101,2004011101,2004012101,2004013101,2004014101,2004015101]
[null,null,null,"2.18.12","Other (please specify in Comments section).",null,null,null,2004001102,null,2004002102,{"$f":"K112+1000","v":2004003102},2004004102,2004005102,2004006102,2004007102,2004008102,2004009102,2004010102,2004011102,2004012102,2004013102,2004014102,2004015102]
[]
[null,null,"2   THIRD PARTY AGREEMENTS"]
[]
[null,null,2.1,null,"State the total number of binder agreements where the binder holder has a black ownership of 51% or more",null,56,null,{"$f":"I112+1","v":2004001103},null,{"$f":"I116+1000","v":2004002103},{"$f":"K116+1000","v":2004003103},2004004103,2004005103,2004006103,2004007103,2004008103,2004009103,2004010103,2004011103,2004012103,2004013103,2004014103,2004015103,{"$f":"SUM(Y123:Y128)","v":0},0,0,0,0,0,0,0]
[null,null,2.2000000000000002,null,"State the number of binder agreements with non-mandated intermediaries at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"I116+1","v":2004001104},null,2004002104,{"$f":"K117+1000","v":2004003104},2004004104,2004005104,2004006104,2004007104,2004008104,2004009104,2004010104,2004011104,2004012104,2004013104,2004014104,2004015104]
[null,null,null,"2.2.1","Enter into, vary or renew a policy",null,null,null,{"$f":"I117+1","v":2004001105},null,2004002105,{"$f":"K118+1000","v":2004003105},2004004105,2004005105,2004006105,2004007105,2004008105,2004009105,2004010105,2004011105,2004012105,2004013105,2004014105,2004015105]
[null,null,null,"2.2.2","Determining wording of a policy",null,null,null,2004001106,null,2004002106,{"$f":"K119+1000","v":2004003106},2004004106,2004005106,2004006106,2004007106,2004008106,2004009106,2004010106,2004011106,2004012106,2004013106,2004014106,2004015106]
[null,null,null,"2.2.3","Determining premiums under a policy",null,null,null,2004001107,null,2004002107,{"$f":"K120+1000","v":2004003107},2004004107,2004005107,2004006107,2004007107,2004008107,2004009107,2004010107,2004011107,2004012107,2004013107,2004014107,2004015107]
[null,null,null,"2.2.4","Determining the value of  benefits under a policy",null,8,null,2004001108,null,2004002108,{"$f":"K121+1000","v":2004003108},2004004108,2004005108,2004006108,2004007108,2004008108,2004009108,2004010108,2004011108,2004012108,2004013108,2004014108,2004015108]
[null,null,null,"2.2.5","Settling a claim under a policy",null,null,null,2004001109,null,2004002109,{"$f":"K122+1000","v":2004003109},2004004109,2004005109,2004006109,2004007109,2004008109,2004009109,2004010109,2004011109,2004012109,2004013109,2004014109,2004015109]
[null,null,2.2999999999999998,null,"Please state the binder fees paid to all non-mandated intermediaries in the reporting period as per the breakdown of binder functions below:",null,9,null,2004001110,null,2004002110,{"$f":"K123+1000","v":2004003110},2004004110,2004005110,2004006110,2004007110,2004008110,2004009110,2004010110,2004011110,2004012110,2004013110,2004014110,2004015110]
[null,null,null,"2.3.1","Enter into, vary or renew a policy;",null,null,null,2004001111,null,2004002111,{"$f":"K124+1000","v":2004003111},2004004111,2004005111,2004006111,2004007111,2004008111,2004009111,2004010111,2004011111,2004012111,2004013111,2004014111,2004015111]
[null,null,null,"2.3.2","Determining wording of a policy;",null,"",null,2004001112,null,2004002112,{"$f":"K125+1000","v":2004003112},2004004112,2004005112,2004006112,2004007112,2004008112,2004009112,2004010112,2004011112,2004012112,2004013112,2004014112,2004015112]
[null,null,null,"2.3.3","Determining premiums under a policy;",null,"",null,2004001113,null,2004002113,{"$f":"K126+1000","v":2004003113},2004004113,2004005113,2004006113,2004007113,2004008113,2004009113,2004010113,2004011113,2004012113,2004013113,2004014113,2004015113]
[null,null,null,"2.3.4","Determining the value of benefits under a policy;",null,8,null,2004001114,null,2004002114,{"$f":"K127+1000","v":2004003114},2004004114,2004005114,2004006114,2004007114,2004008114,2004009114,2004010114,2004011114,2004012114,2004013114,2004014114,2004015114]
[null,null,null,"2.3.5","Settling a claim under a policy.",null,null,null,2004001115,null,2004002115,{"$f":"K128+1000","v":2004003115},2004004115,2004005115,2004006115,2004007115,2004008115,2004009115,2004010115,2004011115,2004012115,2004013115,2004014115,2004015115]
[null,null,2.4,null,"State the number of binder agreements with Underwriting Managers at the end of the reporting period as per the breakdown:",null,null,null,2004001116,null,2004002116,{"$f":"K129+1000","v":2004003116},2004004116,2004005116,2004006116,2004007116,2004008116,2004009116,2004010116,2004011116,2004012116,2004013116,2004014116,2004015116]
[null,null,null,"2.4.1","Enter into, vary or renew a policy",null,null,null,2004001117,null,2004002117,{"$f":"K130+1000","v":2004003117},2004004117,2004005117,2004006117,2004007117,2004008117,2004009117,2004010117,2004011117,2004012117,2004013117,2004014117,2004015117]
[null,null,null,"2.4.2","Determining wording of a policy",null,null,null,2004001118,null,2004002118,{"$f":"K131+1000","v":2004003118},2004004118,2004005118,2004006118,2004007118,2004008118,2004009118,2004010118,2004011118,2004012118,2004013118,2004014118,2004015118]
[null,null,null,"2.4.3","Determining premiums under a policy",null,null,null,2004001119,null,2004002119,{"$f":"K132+1000","v":2004003119},2004004119,2004005119,2004006119,2004007119,2004008119,2004009119,2004010119,2004011119,2004012119,2004013119,2004014119,2004015119]
[null,null,null,"2.4.4","Determining the value of  benefits under a policy",null,8,null,2004001120,null,2004002120,{"$f":"K133+1000","v":2004003120},2004004120,2004005120,2004006120,2004007120,2004008120,2004009120,2004010120,2004011120,2004012120,2004013120,2004014120,2004015120]
[null,null,null,"2.4.5","Settling a claim under a policy",null,null,null,2004001121,null,2004002121,{"$f":"K134+1000","v":2004003121},2004004121,2004005121,2004006121,2004007121,2004008121,2004009121,2004010121,2004011121,2004012121,2004013121,2004014121,2004015121]
[null,null,2.5,null,"Please state the binder fees paid to all Underwriting Managers in the reporting period as per the breakdown of binder functions below:",null,9,null,2004001122,null,2004002122,{"$f":"K135+1000","v":2004003122},2004004122,2004005122,2004006122,2004007122,2004008122,2004009122,2004010122,2004011122,2004012122,2004013122,2004014122,2004015122]
[null,null,null,"2.5.1","Enter into, vary or renew a policy;",null,null,null,2004001123,null,2004002123,{"$f":"K136+1000","v":2004003123},2004004123,2004005123,2004006123,2004007123,2004008123,2004009123,2004010123,2004011123,2004012123,2004013123,2004014123,2004015123]
[null,null,null,"2.5.2","Determining wording of a policy;",null,null,null,2004001124,null,2004002124,{"$f":"K137+1000","v":2004003124},2004004124,2004005124,2004006124,2004007124,2004008124,2004009124,2004010124,2004011124,2004012124,2004013124,2004014124,2004015124]
[null,null,null,"2.5.3","Determining premiums under a policy;",null,null,null,2004001125,null,2004002125,{"$f":"K138+1000","v":2004003125},2004004125,2004005125,2004006125,2004007125,2004008125,2004009125,2004010125,2004011125,2004012125,2004013125,2004014125,2004015125]
[null,null,null,"2.5.4","Determining the value of benefits under a policy;",null,8,null,2004001126,null,2004002126,{"$f":"K139+1000","v":2004003126},2004004126,2004005126,2004006126,2004007126,2004008126,2004009126,2004010126,2004011126,2004012126,2004013126,2004014126,2004015126]
[null,null,null,"2.5.5","Settling a claim under a policy.",null,null,null,2004001127,null,2004002127,{"$f":"K140+1000","v":2004003127},2004004127,2004005127,2004006127,2004007127,2004008127,2004009127,2004010127,2004011127,2004012127,2004013127,2004014127,2004015127]
[null,null,2.6,null,"Please state the total profit share paid to Underwriting Managers in the last reporting period.",null,null,null,2004001128,null,2004002128,{"$f":"K141+1000","v":2004003128},2004004128,2004005128,2004006128,2004007128,2004008128,2004009128,2004010128,2004011128,2004012128,2004013128,2004014128,2004015128]
[null,null,2.7,null,"Please state the number of cell captive arrangements in force at the end of the reporting period as per the breakdown below:",null,null,null,2004001129,null,2004002129,{"$f":"K142+1000","v":2004003129},2004004129,2004005129,2004006129,2004007129,2004008129,2004009129,2004010129,2004011129,2004012129,2004013129,2004014129,2004015129]
[null,null,null,"2.7.1","Where the cell owners are non-mandated intermediaries",null,null,null,2004001130,null,2004002130,{"$f":"K143+1000","v":2004003130},2004004130,2004005130,2004006130,2004007130,2004008130,2004009130,2004010130,2004011130,2004012130,2004013130,2004014130,2004015130]
[null,null,null,"2.7.2","Where the cell owners are underwriting managers",null,null,null,2004001131,null,2004002131,{"$f":"K144+1000","v":2004003131},2004004131,2004005131,2004006131,2004007131,2004008131,2004009131,2004010131,2004011131,2004012131,2004013131,2004014131,2004015131]
[null,null,null,"2.7.3","Other (please specify in Comments section).",null,null,null,2004001132,null,2004002132,{"$f":"K145+1000","v":2004003132},2004004132,2004005132,2004006132,2004007132,2004008132,2004009132,2004010132,2004011132,2004012132,2004013132,2004014132,2004015132]
[null,null,2.8,null,"Please state the total aggregation fees paid to all other parties, including intermediaries and Underwriting Managers, in the reporting period.",null,4,null,2004001133,null,2004002133,{"$f":"K146+1000","v":2004003133},2004004133,2004005133,2004006133,2004007133,2004008133,2004009133,2004010133,2004011133,2004012133,2004013133,2004014133,2004015133]
[null,null,2.9,null,"Please state the total of any other fees, paid to FSP’s or representatives in terms of FAIS, as per the breakdown below in the reporting period as per the breakdown below:",null,null,null,2004001134,null,2004002134,{"$f":"K147+1000","v":2004003134},2004004134,2004005134,2004006134,2004007134,2004008134,2004009134,2004010134,2004011134,2004012134,2004013134,2004014134,2004015134]
[null,null,null,"2.9.1","Intermediaries",null,null,null,2004001135,null,2004002135,{"$f":"K148+1000","v":2004003135},2004004135,2004005135,2004006135,2004007135,2004008135,2004009135,2004010135,2004011135,2004012135,2004013135,2004014135,2004015135]
[null,null,null,"2.9.2","Underwriting managers",null,null,null,2004001136,null,2004002136,{"$f":"K149+1000","v":2004003136},2004004136,2004005136,2004006136,2004007136,2004008136,2004009136,2004010136,2004011136,2004012136,2004013136,2004014136,2004015136]
[null,null,null,"2.9.3","Other",null,null,null,2004001137,null,2004002137,{"$f":"K150+1000","v":2004003137},2004004137,2004005137,2004006137,2004007137,2004008137,2004009137,2004010137,2004011137,2004012137,2004013137,2004014137,2004015137]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2004000000}]

{"sheet":"NL Insurer-BC Add Comm","index":16,"n_rows":145,"n_cols":37,"rows_kept":145,"cut":false,"hidden":true,"merged":[[5,28,6,28],[144,2,144,9],[150,2,150,9],[5,6,6,6],[5,8,6,8],[5,23,5,24],[5,25,5,26],[145,2,145,9],[146,2,146,9],[147,2,147,9],[148,2,148,9],[149,2,149,9],[5,10,6,10],[5,11,6,11],[5,12,6,12],[5,13,6,13],[157,2,157,9],[158,2,158,9],[159,2,159,9],[160,2,160,9],[151,2,151,9],[152,2,152,9],[153,2,153,9],[154,2,154,9],[155,2,155,9],[156,2,156,9],[5,14,6,14],[5,15,6,15],[5,16,6,16],[5,17,6,17],[5,18,6,18],[5,19,6,19],[5,20,6,20],[5,21,6,21],[5,22,6,22],[5,27,6,27]]}
[]
[null,null,"NON-LIFE INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Motor","Property","Agriculture","Engineering","Marine","Aviation","Transport","Rail","Legal Expense","Liability","Consumer Credit","Trade Credit","Guarantee","Accident and Health",null,"Travel",null,"Miscellaneous","Commercial lines policies with Multiple cover types"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Individual - Commercial","Group","Individual - Commercial","Group"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5c",null,1.1000000000000001,null,"State the number of policies in force at the end of the reporting period as per the premium cycle below:",null,53,null,2005001001,null,{"$f":"I11+1000","v":2005002001},{"$f":"K11+1000","v":2005003001},{"$f":"L11+1000","v":2005004001},2005005001,2005006001,2005007001,2005008001,2005009001,2005010001,2005011001,2005012001,2005013001,2005014001,2005015001,2005016001,2005017001,2005018001,2005019001,2005020001]
[null,null,null,"1.1.1","Annual;",null,null,null,2005001002,null,{"$f":"I12+1000","v":2005002002},{"$f":"K12+1000","v":2005003002},2005004002,2005005002,2005006002,2005007002,2005008002,2005009002,2005010002,2005011002,2005012002,2005013002,2005014002,2005015002,2005016002,2005017002,2005018002,2005019002,2005020002]
[null,null,null,"1.1.2","Bi-annual;",null,null,null,2005001003,null,2005002003,{"$f":"K13+1000","v":2005003003},2005004003,2005005003,2005006003,2005007003,2005008003,2005009003,2005010003,2005011003,2005012003,2005013003,2005014003,2005015003,2005016003,2005017003,2005018003,2005019003,2005020003]
[null,null,null,"1.1.3","Seasonal;",null,null,null,2005001004,null,2005002004,{"$f":"K14+1000","v":2005003004},2005004004,2005005004,2005006004,2005007004,2005008004,2005009004,2005010004,2005011004,2005012004,2005013004,2005014004,2005015004,2005016004,2005017004,2005018004,2005019004,2005020004]
[null,null,null,"1.1.4","Monthly",null,null,null,2005001005,null,2005002005,{"$f":"K15+1000","v":2005003005},2005004005,2005005005,2005006005,2005007005,2005008005,2005009005,2005010005,2005011005,2005012005,2005013005,2005014005,2005015005,2005016005,2005017005,2005018005,2005019005,2005020005]
[null,null,1.2,null,"State the total gross written premium for all policies in force at the end of the reporting period.",null,39,null,2005001006,null,2005002006,{"$f":"K16+1000","v":2005003006},2005004006,2005005006,2005006006,2005007006,2005008006,2005009006,2005010006,2005011006,2005012006,2005013006,2005014006,2005015006,2005016006,2005017006,2005018006,2005019006,2005020006]
[null,null,1.3,null,"State the total gross earned premium for all policies earned by the insurer during the reporting period.",null,40,null,2005001007,null,2005002007,{"$f":"K17+1000","v":2005003007},2005004007,2005005007,2005006007,2005007007,2005008007,2005009007,2005010007,2005011007,2005012007,2005013007,2005014007,2005015007,2005016007,2005017007,2005018007,2005019007,2005020007]
[null,null,1.4,null,"State the number of financial products launched by the insurer during the reporting period as per the breakdown below:",null,35,null,2005001008,null,2005002008,{"$f":"K18+1000","v":2005003008},2005004008,2005005008,2005006008,2005007008,2005008008,2005009008,2005010008,2005011008,2005012008,2005013008,2005014008,2005015008,2005016008,2005017008,2005018008,2005019008,2005020008]
[null,null,null,"1.4.1","New",null,null,null,2005001009,null,2005002009,{"$f":"K19+1000","v":2005003009},2005004009,2005005009,2005006009,2005007009,2005008009,2005009009,2005010009,2005011009,2005012009,2005013009,2005014009,2005015009,2005016009,2005017009,2005018009,2005019009,2005020009]
[null,null,null,"1.4.2","Rebranded",null,null,null,2005001010,null,2005002010,{"$f":"K20+1000","v":2005003010},2005004010,2005005010,2005006010,2005007010,2005008010,2005009010,2005010010,2005011010,2005012010,2005013010,2005014010,2005015010,2005016010,2005017010,2005018010,2005019010,2005020010]
[null,null,null,"1.4.3","Enhancements",null,null,null,2005001011,null,2005002011,{"$f":"K21+1000","v":2005003011},2005004011,2005005011,2005006011,2005007011,2005008011,2005009011,2005010011,2005011011,2005012011,2005013011,2005014011,2005015011,2005016011,2005017011,2005018011,2005019011,2005020011]
[null,null,1.5,null,"State the number of new policies issued in the reporting period as per the premium cycle below: ",null,51,null,2005001012,null,2005002012,{"$f":"K22+1000","v":2005003012},2005004012,2005005012,2005006012,2005007012,2005008012,2005009012,2005010012,2005011012,2005012012,2005013012,2005014012,2005015012,2005016012,2005017012,2005018012,2005019012,2005020012]
[null,null,null,"1.5.1","Annual;",null,null,null,2005001013,null,2005002013,{"$f":"K23+1000","v":2005003013},2005004013,2005005013,2005006013,2005007013,2005008013,2005009013,2005010013,2005011013,2005012013,2005013013,2005014013,2005015013,2005016013,2005017013,2005018013,2005019013,2005020013]
[null,null,null,"1.5.2","Bi-annual;",null,null,null,2005001014,null,2005002014,{"$f":"K24+1000","v":2005003014},2005004014,2005005014,2005006014,2005007014,2005008014,2005009014,2005010014,2005011014,2005012014,2005013014,2005014014,2005015014,2005016014,2005017014,2005018014,2005019014,2005020014]
[null,null,null,"1.5.3","Seasonal;",null,null,null,2005001015,null,2005002015,{"$f":"K25+1000","v":2005003015},2005004015,2005005015,2005006015,2005007015,2005008015,2005009015,2005010015,2005011015,2005012015,2005013015,2005014015,2005015015,2005016015,2005017015,2005018015,2005019015,2005020015]
[null,null,null,"1.5.4","Monthly",null,null,null,2005001016,null,2005002016,{"$f":"K26+1000","v":2005003016},2005004016,2005005016,2005006016,2005007016,2005008016,2005009016,2005010016,2005011016,2005012016,2005013016,2005014016,2005015016,2005016016,2005017016,2005018016,2005019016,2005020016]
[null,null,1.6,null,"State the total gross written premium for all new policies issued in the reporting period.",null,"39 , 51",null,2005001017,null,2005002017,{"$f":"K27+1000","v":2005003017},2005004017,2005005017,2005006017,2005007017,2005008017,2005009017,2005010017,2005011017,2005012017,2005013017,2005014017,2005015017,2005016017,2005017017,2005018017,2005019017,2005020017]
[null,null,1.7,null,"State the number of new policies issued in the reporting period as grouped below:",null,51,null,2005001018,null,2005002018,{"$f":"K28+1000","v":2005003018},2005004018,2005005018,2005006018,2005007018,2005008018,2005009018,2005010018,2005011018,2005012018,2005013018,2005014018,2005015018,2005016018,2005017018,2005018018,2005019018,2005020018]
[null,null,null,"1.7.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2005001019,null,2005002019,{"$f":"K29+1000","v":2005003019},2005004019,2005005019,2005006019,2005007019,2005008019,2005009019,2005010019,2005011019,2005012019,2005013019,2005014019,2005015019,2005016019,2005017019,2005018019,2005019019,2005020019]
[null,null,null,"1.7.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2005001020,null,2005002020,{"$f":"K30+1000","v":2005003020},2005004020,2005005020,2005006020,2005007020,2005008020,2005009020,2005010020,2005011020,2005012020,2005013020,2005014020,2005015020,2005016020,2005017020,2005018020,2005019020,2005020020]
[null,null,null,"1.7.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2005001021,null,2005002021,{"$f":"K31+1000","v":2005003021},2005004021,2005005021,2005006021,2005007021,2005008021,2005009021,2005010021,2005011021,2005012021,2005013021,2005014021,2005015021,2005016021,2005017021,2005018021,2005019021,2005020021]
[null,null,null,"1.7.4","Annual revenue or fund value of >R10 million",null,null,null,2005001022,null,2005002022,{"$f":"K32+1000","v":2005003022},2005004022,2005005022,2005006022,2005007022,2005008022,2005009022,2005010022,2005011022,2005012022,2005013022,2005014022,2005015022,2005016022,2005017022,2005018022,2005019022,2005020022]
[null,null,1.8,null,"State the number of new policies issued in the reporting period as per the breakdown below: ",null,51,null,2005001023,null,2005002023,{"$f":"K33+1000","v":2005003023},2005004023,2005005023,2005006023,2005007023,2005008023,2005009023,2005010023,2005011023,2005012023,2005013023,2005014023,2005015023,2005016023,2005017023,2005018023,2005019023,2005020023]
[null,null,null,"1.8.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2005001024,null,2005002024,{"$f":"K34+1000","v":2005003024},2005004024,2005005024,2005006024,2005007024,2005008024,2005009024,2005010024,2005011024,2005012024,2005013024,2005014024,2005015024,2005016024,2005017024,2005018024,2005019024,2005020024]
[null,null,null,"1.8.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2005001025,null,2005002025,{"$f":"K35+1000","v":2005003025},2005004025,2005005025,2005006025,2005007025,2005008025,2005009025,2005010025,2005011025,2005012025,2005013025,2005014025,2005015025,2005016025,2005017025,2005018025,2005019025,2005020025]
[null,null,null,"1.8.3","Direct marketing via internet;",null,29,null,2005001026,null,2005002026,{"$f":"K36+1000","v":2005003026},2005004026,2005005026,2005006026,2005007026,2005008026,2005009026,2005010026,2005011026,2005012026,2005013026,2005014026,2005015026,2005016026,2005017026,2005018026,2005019026,2005020026]
[null,null,null,"1.8.4","Marketing via aggregator;",null,5,null,2005001027,null,2005002027,{"$f":"K37+1000","v":2005003027},2005004027,2005005027,2005006027,2005007027,2005008027,2005009027,2005010027,2005011027,2005012027,2005013027,2005014027,2005015027,2005016027,2005017027,2005018027,2005019027,2005020027]
[null,null,null,"1.8.5","Marketing via referrals;",null,null,null,2005001028,null,2005002028,{"$f":"K38+1000","v":2005003028},2005004028,2005005028,2005006028,2005007028,2005008028,2005009028,2005010028,2005011028,2005012028,2005013028,2005014028,2005015028,2005016028,2005017028,2005018028,2005019028,2005020028]
[null,null,null,"1.8.6","By using a mobile application;",null,49,null,2005001029,null,2005002029,{"$f":"K39+1000","v":2005003029},2005004029,2005005029,2005006029,2005007029,2005008029,2005009029,2005010029,2005011029,2005012029,2005013029,2005014029,2005015029,2005016029,2005017029,2005018029,2005019029,2005020029]
[null,null,null,"1.8.7","By using USSD;",null,80,null,2005001030,null,2005002030,{"$f":"K40+1000","v":2005003030},2005004030,2005005030,2005006030,2005007030,2005008030,2005009030,2005010030,2005011030,2005012030,2005013030,2005014030,2005015030,2005016030,2005017030,2005018030,2005019030,2005020030]
[null,null,null,"1.8.8","By using automated advice",null,null,null,2005001031,null,2005002031,{"$f":"K41+1000","v":2005003031},2005004031,2005005031,2005006031,2005007031,2005008031,2005009031,2005010031,2005011031,2005012031,2005013031,2005014031,2005015031,2005016031,2005017031,2005018031,2005019031,2005020031]
[null,null,null,"1.8.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2005001032,null,2005002032,{"$f":"K42+1000","v":2005003032},2005004032,2005005032,2005006032,2005007032,2005008032,2005009032,2005010032,2005011032,2005012032,2005013032,2005014032,2005015032,2005016032,2005017032,2005018032,2005019032,2005020032]
[null,null,null,"1.8.10","Face-to-face by insurer's juristic representatives;",null,null,null,2005001033,null,2005002033,{"$f":"K43+1000","v":2005003033},2005004033,2005005033,2005006033,2005007033,2005008033,2005009033,2005010033,2005011033,2005012033,2005013033,2005014033,2005015033,2005016033,2005017033,2005018033,2005019033,2005020033]
[null,null,null,"1.8.11","Face-to-face by independent intermediaries  (FSP’s that are not representatives of the insurer);",null,null,null,2005001034,null,2005002034,{"$f":"K44+1000","v":2005003034},2005004034,2005005034,2005006034,2005007034,2005008034,2005009034,2005010034,2005011034,2005012034,2005013034,2005014034,2005015034,2005016034,2005017034,2005018034,2005019034,2005020034]
[null,null,null,"1.8.12","Other (please specify in Comments section).",null,null,null,2005001035,null,2005002035,{"$f":"K45+1000","v":2005003035},2005004035,2005005035,2005006035,2005007035,2005008035,2005009035,2005010035,2005011035,2005012035,2005013035,2005014035,2005015035,2005016035,2005017035,2005018035,2005019035,2005020035]
[null,null,1.9,null,"State the gross written premium for new policies issued in the reporting period as per the breakdown below:",null,"39 , 51",null,2005001036,null,2005002036,{"$f":"K46+1000","v":2005003036},2005004036,2005005036,2005006036,2005007036,2005008036,2005009036,2005010036,2005011036,2005012036,2005013036,2005014036,2005015036,2005016036,2005017036,2005018036,2005019036,2005020036]
[null,null,null,"1.9.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2005001037,null,2005002037,{"$f":"K47+1000","v":2005003037},2005004037,2005005037,2005006037,2005007037,2005008037,2005009037,2005010037,2005011037,2005012037,2005013037,2005014037,2005015037,2005016037,2005017037,2005018037,2005019037,2005020037]
[null,null,null,"1.9.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2005001038,null,2005002038,{"$f":"K48+1000","v":2005003038},2005004038,2005005038,2005006038,2005007038,2005008038,2005009038,2005010038,2005011038,2005012038,2005013038,2005014038,2005015038,2005016038,2005017038,2005018038,2005019038,2005020038]
[null,null,null,"1.9.3","Direct marketing via internet;",null,29,null,2005001039,null,2005002039,{"$f":"K49+1000","v":2005003039},2005004039,2005005039,2005006039,2005007039,2005008039,2005009039,2005010039,2005011039,2005012039,2005013039,2005014039,2005015039,2005016039,2005017039,2005018039,2005019039,2005020039]
[null,null,null,"1.9.4","Marketing via aggregator;",null,5,null,2005001040,null,2005002040,{"$f":"K50+1000","v":2005003040},2005004040,2005005040,2005006040,2005007040,2005008040,2005009040,2005010040,2005011040,2005012040,2005013040,2005014040,2005015040,2005016040,2005017040,2005018040,2005019040,2005020040]
[null,null,null,"1.9.5","Marketing via referrals;",null,null,null,2005001041,null,2005002041,{"$f":"K51+1000","v":2005003041},2005004041,2005005041,2005006041,2005007041,2005008041,2005009041,2005010041,2005011041,2005012041,2005013041,2005014041,2005015041,2005016041,2005017041,2005018041,2005019041,2005020041]
[null,null,null,"1.9.6","By using a mobile application;",null,49,null,2005001042,null,2005002042,{"$f":"K52+1000","v":2005003042},2005004042,2005005042,2005006042,2005007042,2005008042,2005009042,2005010042,2005011042,2005012042,2005013042,2005014042,2005015042,2005016042,2005017042,2005018042,2005019042,2005020042]
[null,null,null,"1.9.7","By using USSD;",null,80,null,2005001043,null,2005002043,{"$f":"K53+1000","v":2005003043},2005004043,2005005043,2005006043,2005007043,2005008043,2005009043,2005010043,2005011043,2005012043,2005013043,2005014043,2005015043,2005016043,2005017043,2005018043,2005019043,2005020043]
[null,null,null,"1.9.8","By using automated advice",null,null,null,2005001044,null,2005002044,{"$f":"K54+1000","v":2005003044},2005004044,2005005044,2005006044,2005007044,2005008044,2005009044,2005010044,2005011044,2005012044,2005013044,2005014044,2005015044,2005016044,2005017044,2005018044,2005019044,2005020044]
[null,null,null,"1.9.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2005001045,null,2005002045,{"$f":"K55+1000","v":2005003045},2005004045,2005005045,2005006045,2005007045,2005008045,2005009045,2005010045,2005011045,2005012045,2005013045,2005014045,2005015045,2005016045,2005017045,2005018045,2005019045,2005020045]
[null,null,null,"1.9.10","Face-to-face by insurer's juristic representatives;",null,null,null,2005001046,null,2005002046,{"$f":"K56+1000","v":2005003046},2005004046,2005005046,2005006046,2005007046,2005008046,2005009046,2005010046,2005011046,2005012046,2005013046,2005014046,2005015046,2005016046,2005017046,2005018046,2005019046,2005020046]
[null,null,null,"1.9.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2005001047,null,2005002047,{"$f":"K57+1000","v":2005003047},2005004047,2005005047,2005006047,2005007047,2005008047,2005009047,2005010047,2005011047,2005012047,2005013047,2005014047,2005015047,2005016047,2005017047,2005018047,2005019047,2005020047]
[null,null,null,"1.9.12","Other (please specify in Comments section).",null,null,null,2005001048,null,2005002048,{"$f":"K58+1000","v":2005003048},2005004048,2005005048,2005006048,2005007048,2005008048,2005009048,2005010048,2005011048,2005012048,2005013048,2005014048,2005015048,2005016048,2005017048,2005018048,2005019048,2005020048]
[null,null,1.1000000000000001,null,"State the number of policies recorded during the reporting period as \"not taken up\"  due to non-payment of premiums, as per the breakdown below:",null,53,null,2005001049,null,2005002049,{"$f":"K59+1000","v":2005003049},2005004049,2005005049,2005006049,2005007049,2005008049,2005009049,2005010049,2005011049,2005012049,2005013049,2005014049,2005015049,2005016049,2005017049,2005018049,2005019049,2005020049]
[null,null,null,"1.10.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2005001050,null,2005002050,{"$f":"K60+1000","v":2005003050},2005004050,2005005050,2005006050,2005007050,2005008050,2005009050,2005010050,2005011050,2005012050,2005013050,2005014050,2005015050,2005016050,2005017050,2005018050,2005019050,2005020050]
[null,null,null,"1.10.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2005001051,null,2005002051,{"$f":"K61+1000","v":2005003051},2005004051,2005005051,2005006051,2005007051,2005008051,2005009051,2005010051,2005011051,2005012051,2005013051,2005014051,2005015051,2005016051,2005017051,2005018051,2005019051,2005020051]
[null,null,null,"1.10.3","Direct marketing via internet;",null,29,null,2005001052,null,2005002052,{"$f":"K62+1000","v":2005003052},2005004052,2005005052,2005006052,2005007052,2005008052,2005009052,2005010052,2005011052,2005012052,2005013052,2005014052,2005015052,2005016052,2005017052,2005018052,2005019052,2005020052]
[null,null,null,"1.10.4","Marketing via aggregator;",null,5,null,2005001053,null,2005002053,{"$f":"K63+1000","v":2005003053},2005004053,2005005053,2005006053,2005007053,2005008053,2005009053,2005010053,2005011053,2005012053,2005013053,2005014053,2005015053,2005016053,2005017053,2005018053,2005019053,2005020053]
[null,null,null,"1.10.5","Marketing via referrals;",null,null,null,2005001054,null,2005002054,{"$f":"K64+1000","v":2005003054},2005004054,2005005054,2005006054,2005007054,2005008054,2005009054,2005010054,2005011054,2005012054,2005013054,2005014054,2005015054,2005016054,2005017054,2005018054,2005019054,2005020054]
[null,null,null,"1.10.6","By using a mobile application;",null,49,null,2005001055,null,2005002055,{"$f":"K65+1000","v":2005003055},2005004055,2005005055,2005006055,2005007055,2005008055,2005009055,2005010055,2005011055,2005012055,2005013055,2005014055,2005015055,2005016055,2005017055,2005018055,2005019055,2005020055]
[null,null,null,"1.10.7","By using USSD;",null,80,null,2005001056,null,2005002056,{"$f":"K66+1000","v":2005003056},2005004056,2005005056,2005006056,2005007056,2005008056,2005009056,2005010056,2005011056,2005012056,2005013056,2005014056,2005015056,2005016056,2005017056,2005018056,2005019056,2005020056]
[null,null,null,"1.10.8","By using automated advice",null,null,null,2005001057,null,2005002057,{"$f":"K67+1000","v":2005003057},2005004057,2005005057,2005006057,2005007057,2005008057,2005009057,2005010057,2005011057,2005012057,2005013057,2005014057,2005015057,2005016057,2005017057,2005018057,2005019057,2005020057]
[null,null,null,"1.10.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2005001058,null,2005002058,{"$f":"K68+1000","v":2005003058},2005004058,2005005058,2005006058,2005007058,2005008058,2005009058,2005010058,2005011058,2005012058,2005013058,2005014058,2005015058,2005016058,2005017058,2005018058,2005019058,2005020058]
[null,null,null,"1.10.10","Face-to-face by insurer's juristic representatives;",null,null,null,2005001059,null,2005002059,{"$f":"K69+1000","v":2005003059},2005004059,2005005059,2005006059,2005007059,2005008059,2005009059,2005010059,2005011059,2005012059,2005013059,2005014059,2005015059,2005016059,2005017059,2005018059,2005019059,2005020059]
[null,null,null,"1.10.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2005001060,null,2005002060,{"$f":"K70+1000","v":2005003060},2005004060,2005005060,2005006060,2005007060,2005008060,2005009060,2005010060,2005011060,2005012060,2005013060,2005014060,2005015060,2005016060,2005017060,2005018060,2005019060,2005020060]
[null,null,null,"1.10.12","Other (please specify in Comments section).",null,null,null,2005001061,null,2005002061,{"$f":"K71+1000","v":2005003061},2005004061,2005005061,2005006061,2005007061,2005008061,2005009061,2005010061,2005011061,2005012061,2005013061,2005014061,2005015061,2005016061,2005017061,2005018061,2005019061,2005020061]
[null,null,1.1100000000000001,null,"State the number of policies recorded during the reporting period as \"not taken up\" due to non-payment of premiums, as grouped below:",null,53,null,2005001062,null,2005002062,{"$f":"K72+1000","v":2005003062},2005004062,2005005062,2005006062,2005007062,2005008062,2005009062,2005010062,2005011062,2005012062,2005013062,2005014062,2005015062,2005016062,2005017062,2005018062,2005019062,2005020062]
[null,null,null,"1.11.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2005001063,null,2005002063,{"$f":"K73+1000","v":2005003063},2005004063,2005005063,2005006063,2005007063,2005008063,2005009063,2005010063,2005011063,2005012063,2005013063,2005014063,2005015063,2005016063,2005017063,2005018063,2005019063,2005020063]
[null,null,null,"1.11.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2005001064,null,2005002064,{"$f":"K74+1000","v":2005003064},2005004064,2005005064,2005006064,2005007064,2005008064,2005009064,2005010064,2005011064,2005012064,2005013064,2005014064,2005015064,2005016064,2005017064,2005018064,2005019064,2005020064]
[null,null,null,"1.11.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2005001065,null,2005002065,{"$f":"K75+1000","v":2005003065},2005004065,2005005065,2005006065,2005007065,2005008065,2005009065,2005010065,2005011065,2005012065,2005013065,2005014065,2005015065,2005016065,2005017065,2005018065,2005019065,2005020065]
[null,null,null,"1.11.4","Annual revenue or fund value of >R10 million",null,null,null,2005001066,null,{"$f":"I76+1000","v":2005002066},{"$f":"K76+1000","v":2005003066},2005004066,2005005066,2005006066,2005007066,2005008066,2005009066,2005010066,2005011066,2005012066,2005013066,2005014066,2005015066,2005016066,2005017066,2005018066,2005019066,2005020066]
[null,null,1.1200000000000001,null,"State the total number of policies terminated by the policyholder in the reporting period.",null,"80 , 53 , 61",null,2005001067,null,2005002067,{"$f":"K77+1000","v":2005003067},2005004067,2005005067,2005006067,2005007067,2005008067,2005009067,2005010067,2005011067,2005012067,2005013067,2005014067,2005015067,2005016067,2005017067,2005018067,2005019067,2005020067]
[null,null,1.1299999999999999,null,"State the number of policies less than 12 month old terminated by the policyholder in the reporting period.",null,53,null,2005001068,null,2005002068,{"$f":"K78+1000","v":2005003068},2005004068,2005005068,2005006068,2005007068,2005008068,2005009068,2005010068,2005011068,2005012068,2005013068,2005014068,2005015068,2005016068,2005017068,2005018068,2005019068,2005020068]
[null,null,1.1399999999999999,null,"State the number of policies terminated by the insurer in the reporting period.",null,73,null,2005001069,null,2005002069,{"$f":"K79+1000","v":2005003069},2005004069,2005005069,2005006069,2005007069,2005008069,2005009069,2005010069,2005011069,2005012069,2005013069,2005014069,2005015069,2005016069,2005017069,2005018069,2005019069,2005020069]
[null,null,1.1499999999999999,null,"State the total number of policies less than 12 months old that lapsed during the reporting period.",null,53,null,2005001070,null,2005002070,{"$f":"K80+1000","v":2005003070},2005004070,2005005070,2005006070,2005007070,2005008070,2005009070,2005010070,2005011070,2005012070,2005013070,2005014070,2005015070,2005016070,2005017070,2005018070,2005019070,2005020070]
[null,null,1.1599999999999999,null,"State the total number of policies that lapsed during the reporting period due to the reasons grouped below:",null,53,null,2005001071,null,2005002071,{"$f":"K81+1000","v":2005003071},2005004071,2005005071,2005006071,2005007071,2005008071,2005009071,2005010071,2005011071,2005012071,2005013071,2005014071,2005015071,2005016071,2005017071,2005018071,2005019071,2005020071]
[null,null,null,"1.16.1","Affordability;",null,null,null,2005001072,null,2005002072,{"$f":"K82+1000","v":2005003072},2005004072,2005005072,2005006072,2005007072,2005008072,2005009072,2005010072,2005011072,2005012072,2005013072,2005014072,2005015072,2005016072,2005017072,2005018072,2005019072,2005020072]
[null,null,null,"1.16.2","Circumstances/Needs of policyholder changed;",null,null,null,2005001073,null,2005002073,{"$f":"K83+1000","v":2005003073},2005004073,2005005073,2005006073,2005007073,2005008073,2005009073,2005010073,2005011073,2005012073,2005013073,2005014073,2005015073,2005016073,2005017073,2005018073,2005019073,2005020073]
[null,null,null,"1.16.3","Did not meet the original expectations/needs of the policyholder;",null,null,null,2005001074,null,2005002074,{"$f":"K84+1000","v":2005003074},2005004074,2005005074,2005006074,2005007074,2005008074,2005009074,2005010074,2005011074,2005012074,2005013074,2005014074,2005015074,2005016074,2005017074,2005018074,2005019074,2005020074]
[null,null,null,"1.16.4","Intermediary moving book of business;",null,null,null,2005001075,null,2005002075,{"$f":"K85+1000","v":2005003075},2005004075,2005005075,2005006075,2005007075,2005008075,2005009075,2005010075,2005011075,2005012075,2005013075,2005014075,2005015075,2005016075,2005017075,2005018075,2005019075,2005020075]
[null,null,null,"1.16.5","Other (please specify in Comments section).",null,null,null,2005001076,null,2005002076,{"$f":"K86+1000","v":2005003076},2005004076,2005005076,2005006076,2005007076,2005008076,2005009076,2005010076,2005011076,2005012076,2005013076,2005014076,2005015076,2005016076,2005017076,2005018076,2005019076,2005020076]
[null,null,1.17,null,"State the number of policies lapsed in the reporting period as grouped below:",null,"68 , 53",null,2005001077,null,2005002077,{"$f":"K87+1000","v":2005003077},2005004077,2005005077,2005006077,2005007077,2005008077,2005009077,2005010077,2005011077,2005012077,2005013077,2005014077,2005015077,2005016077,2005017077,2005018077,2005019077,2005020077]
[null,null,null,"1.17.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2005001078,null,2005002078,{"$f":"K88+1000","v":2005003078},2005004078,2005005078,2005006078,2005007078,2005008078,2005009078,2005010078,2005011078,2005012078,2005013078,2005014078,2005015078,2005016078,2005017078,2005018078,2005019078,2005020078]
[null,null,null,"1.17.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2005001079,null,2005002079,{"$f":"K89+1000","v":2005003079},2005004079,2005005079,2005006079,2005007079,2005008079,2005009079,2005010079,2005011079,2005012079,2005013079,2005014079,2005015079,2005016079,2005017079,2005018079,2005019079,2005020079]
[null,null,null,"1.17.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2005001080,null,2005002080,{"$f":"K90+1000","v":2005003080},2005004080,2005005080,2005006080,2005007080,2005008080,2005009080,2005010080,2005011080,2005012080,2005013080,2005014080,2005015080,2005016080,2005017080,2005018080,2005019080,2005020080]
[null,null,null,"1.17.4","Annual revenue or fund value of >R10 million",null,null,null,2005001081,null,2005002081,{"$f":"K91+1000","v":2005003081},2005004081,2005005081,2005006081,2005007081,2005008081,2005009081,2005010081,2005011081,2005012081,2005013081,2005014081,2005015081,2005016081,2005017081,2005018081,2005019081,2005020081]
[null,null,1.18,null,"State the gross written premium for all policies lapsed  during the reporting period as per the breakdown below: ",null,"39 , 68",null,2005001082,null,2005002082,{"$f":"K92+1000","v":2005003082},2005004082,2005005082,2005006082,2005007082,2005008082,2005009082,2005010082,2005011082,2005012082,2005013082,2005014082,2005015082,2005016082,2005017082,2005018082,2005019082,2005020082]
[null,null,null,"1.18.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2005001083,null,2005002083,{"$f":"K93+1000","v":2005003083},2005004083,2005005083,2005006083,2005007083,2005008083,2005009083,2005010083,2005011083,2005012083,2005013083,2005014083,2005015083,2005016083,2005017083,2005018083,2005019083,2005020083]
[null,null,null,"1.18.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2005001084,null,2005002084,{"$f":"K94+1000","v":2005003084},2005004084,2005005084,2005006084,2005007084,2005008084,2005009084,2005010084,2005011084,2005012084,2005013084,2005014084,2005015084,2005016084,2005017084,2005018084,2005019084,2005020084]
[null,null,null,"1.18.3","Direct marketing via internet;",null,29,null,2005001085,null,2005002085,{"$f":"K95+1000","v":2005003085},2005004085,2005005085,2005006085,2005007085,2005008085,2005009085,2005010085,2005011085,2005012085,2005013085,2005014085,2005015085,2005016085,2005017085,2005018085,2005019085,2005020085]
[null,null,null,"1.18.4","Marketing via aggregator;",null,5,null,2005001086,null,2005002086,{"$f":"K96+1000","v":2005003086},2005004086,2005005086,2005006086,2005007086,2005008086,2005009086,2005010086,2005011086,2005012086,2005013086,2005014086,2005015086,2005016086,2005017086,2005018086,2005019086,2005020086]
[null,null,null,"1.18.5","Marketing via referrals;",null,null,null,2005001087,null,2005002087,{"$f":"K97+1000","v":2005003087},2005004087,2005005087,2005006087,2005007087,2005008087,2005009087,2005010087,2005011087,2005012087,2005013087,2005014087,2005015087,2005016087,2005017087,2005018087,2005019087,2005020087]
[null,null,null,"1.18.6","By using a mobile application;",null,49,null,2005001088,null,2005002088,{"$f":"K98+1000","v":2005003088},2005004088,2005005088,2005006088,2005007088,2005008088,2005009088,2005010088,2005011088,2005012088,2005013088,2005014088,2005015088,2005016088,2005017088,2005018088,2005019088,2005020088]
[null,null,null,"1.18.7","By using USSD;",null,80,null,2005001089,null,2005002089,{"$f":"K99+1000","v":2005003089},2005004089,2005005089,2005006089,2005007089,2005008089,2005009089,2005010089,2005011089,2005012089,2005013089,2005014089,2005015089,2005016089,2005017089,2005018089,2005019089,2005020089]
[null,null,null,"1.18.8","By using automated advice",null,null,null,2005001090,null,2005002090,{"$f":"K100+1000","v":2005003090},2005004090,2005005090,2005006090,2005007090,2005008090,2005009090,2005010090,2005011090,2005012090,2005013090,2005014090,2005015090,2005016090,2005017090,2005018090,2005019090,2005020090]
[null,null,null,"1.18.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2005001091,null,2005002091,{"$f":"K101+1000","v":2005003091},2005004091,2005005091,2005006091,2005007091,2005008091,2005009091,2005010091,2005011091,2005012091,2005013091,2005014091,2005015091,2005016091,2005017091,2005018091,2005019091,2005020091]
[null,null,null,"1.18.10","Face-to-face by insurer's juristic representatives;",null,null,null,2005001092,null,2005002092,{"$f":"K102+1000","v":2005003092},2005004092,2005005092,2005006092,2005007092,2005008092,2005009092,2005010092,2005011092,2005012092,2005013092,2005014092,2005015092,2005016092,2005017092,2005018092,2005019092,2005020092]
[null,null,null,"1.18.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2005001093,null,2005002093,{"$f":"K103+1000","v":2005003093},2005004093,2005005093,2005006093,2005007093,2005008093,2005009093,2005010093,2005011093,2005012093,2005013093,2005014093,2005015093,2005016093,2005017093,2005018093,2005019093,2005020093]
[null,null,null,"1.18.12","Other (please specify in Comments section).",null,null,null,2005001094,null,2005002094,{"$f":"K104+1000","v":2005003094},2005004094,2005005094,2005006094,2005007094,2005008094,2005009094,2005010094,2005011094,2005012094,2005013094,2005014094,2005015094,2005016094,2005017094,2005018094,2005019094,2005020094]
[]
[null,null,"2   THIRD PARTY AGREEMENTS"]
[]
[null,null,2.1,null,"State the total number of binder agreements where the binder holder has a black ownership of 51% or more",null,56,null,{"$f":"I104+1","v":2005001095},null,{"$f":"I108+1000","v":2005002095},{"$f":"K108+1000","v":2005003095},2005004095,2005005095,2005006095,2005007095,2005008095,2005009095,2005010095,2005011095,2005012095,2005013095,2005014095,2005015095,2005016095,2005017095,2005018095,2005019095,2005020095,{"$f":"SUM(AD115:AD120)","v":0},0,0,0,0,0,0,0]
[null,null,2.2000000000000002,null,"State the number of binder agreements with non-mandated intermediaries at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"I108+1","v":2005001096},null,2005002096,{"$f":"K109+1000","v":2005003096},2005004096,2005005096,2005006096,2005007096,2005008096,2005009096,2005010096,2005011096,2005012096,2005013096,2005014096,2005015096,2005016096,2005017096,2005018096,2005019096,2005020096]
[null,null,null,"2.2.1","Enter into, vary or renew a policy",null,null,null,{"$f":"I109+1","v":2005001097},null,2005002097,{"$f":"K110+1000","v":2005003097},2005004097,2005005097,2005006097,2005007097,2005008097,2005009097,2005010097,2005011097,2005012097,2005013097,2005014097,2005015097,2005016097,2005017097,2005018097,2005019097,2005020097]
[null,null,null,"2.2.2","Determining wording of a policy",null,null,null,2005001098,null,2005002098,{"$f":"K111+1000","v":2005003098},2005004098,2005005098,2005006098,2005007098,2005008098,2005009098,2005010098,2005011098,2005012098,2005013098,2005014098,2005015098,2005016098,2005017098,2005018098,2005019098,2005020098]
[null,null,null,"2.2.3","Determining premiums under a policy",null,null,null,2005001099,null,2005002099,{"$f":"K112+1000","v":2005003099},2005004099,2005005099,2005006099,2005007099,2005008099,2005009099,2005010099,2005011099,2005012099,2005013099,2005014099,2005015099,2005016099,2005017099,2005018099,2005019099,2005020099]
[null,null,null,"2.2.4","Determining the value of  benefits under a policy",null,8,null,2005001100,null,2005002100,{"$f":"K113+1000","v":2005003100},2005004100,2005005100,2005006100,2005007100,2005008100,2005009100,2005010100,2005011100,2005012100,2005013100,2005014100,2005015100,2005016100,2005017100,2005018100,2005019100,2005020100]
[null,null,null,"2.2.5","Settling a claim under a policy",null,null,null,2005001101,null,2005002101,{"$f":"K114+1000","v":2005003101},2005004101,2005005101,2005006101,2005007101,2005008101,2005009101,2005010101,2005011101,2005012101,2005013101,2005014101,2005015101,2005016101,2005017101,2005018101,2005019101,2005020101]
[null,null,2.2999999999999998,null,"Please state the binder fees paid to all non-mandated intermediaries in the reporting period as per the breakdown of binder functions below:",null,9,null,2005001102,null,2005002102,{"$f":"K115+1000","v":2005003102},2005004102,2005005102,2005006102,2005007102,2005008102,2005009102,2005010102,2005011102,2005012102,2005013102,2005014102,2005015102,2005016102,2005017102,2005018102,2005019102,2005020102]
[null,null,null,"2.3.1","Enter into, vary or renew a policy;",null,null,null,2005001103,null,2005002103,{"$f":"K116+1000","v":2005003103},2005004103,2005005103,2005006103,2005007103,2005008103,2005009103,2005010103,2005011103,2005012103,2005013103,2005014103,2005015103,2005016103,2005017103,2005018103,2005019103,2005020103]
[null,null,null,"2.3.2","Determining wording of a policy;",null,"",null,2005001104,null,2005002104,{"$f":"K117+1000","v":2005003104},2005004104,2005005104,2005006104,2005007104,2005008104,2005009104,2005010104,2005011104,2005012104,2005013104,2005014104,2005015104,2005016104,2005017104,2005018104,2005019104,2005020104]
[null,null,null,"2.3.3","Determining premiums under a policy;",null,"",null,2005001105,null,2005002105,{"$f":"K118+1000","v":2005003105},2005004105,2005005105,2005006105,2005007105,2005008105,2005009105,2005010105,2005011105,2005012105,2005013105,2005014105,2005015105,2005016105,2005017105,2005018105,2005019105,2005020105]
[null,null,null,"2.3.4","Determining the value of benefits under a policy;",null,8,null,2005001106,null,2005002106,{"$f":"K119+1000","v":2005003106},2005004106,2005005106,2005006106,2005007106,2005008106,2005009106,2005010106,2005011106,2005012106,2005013106,2005014106,2005015106,2005016106,2005017106,2005018106,2005019106,2005020106]
[null,null,null,"2.3.5","Settling a claim under a policy.",null,null,null,2005001107,null,2005002107,{"$f":"K120+1000","v":2005003107},2005004107,2005005107,2005006107,2005007107,2005008107,2005009107,2005010107,2005011107,2005012107,2005013107,2005014107,2005015107,2005016107,2005017107,2005018107,2005019107,2005020107]
[null,null,2.4,null,"State the number of binder agreements with Underwriting Managers at the end of the reporting period as per the breakdown:",null,null,null,2005001108,null,2005002108,{"$f":"K121+1000","v":2005003108},2005004108,2005005108,2005006108,2005007108,2005008108,2005009108,2005010108,2005011108,2005012108,2005013108,2005014108,2005015108,2005016108,2005017108,2005018108,2005019108,2005020108]
[null,null,null,"2.4.1","Enter into, vary or renew a policy",null,null,null,2005001109,null,2005002109,{"$f":"K122+1000","v":2005003109},2005004109,2005005109,2005006109,2005007109,2005008109,2005009109,2005010109,2005011109,2005012109,2005013109,2005014109,2005015109,2005016109,2005017109,2005018109,2005019109,2005020109]
[null,null,null,"2.4.2","Determining wording of a policy",null,null,null,2005001110,null,2005002110,{"$f":"K123+1000","v":2005003110},2005004110,2005005110,2005006110,2005007110,2005008110,2005009110,2005010110,2005011110,2005012110,2005013110,2005014110,2005015110,2005016110,2005017110,2005018110,2005019110,2005020110]
[null,null,null,"2.4.3","Determining premiums under a policy",null,null,null,2005001111,null,2005002111,{"$f":"K124+1000","v":2005003111},2005004111,2005005111,2005006111,2005007111,2005008111,2005009111,2005010111,2005011111,2005012111,2005013111,2005014111,2005015111,2005016111,2005017111,2005018111,2005019111,2005020111]
[null,null,null,"2.4.4","Determining the value of  benefits under a policy",null,8,null,2005001112,null,2005002112,{"$f":"K125+1000","v":2005003112},2005004112,2005005112,2005006112,2005007112,2005008112,2005009112,2005010112,2005011112,2005012112,2005013112,2005014112,2005015112,2005016112,2005017112,2005018112,2005019112,2005020112]
[null,null,null,"2.4.5","Settling a claim under a policy",null,null,null,2005001113,null,2005002113,{"$f":"K126+1000","v":2005003113},2005004113,2005005113,2005006113,2005007113,2005008113,2005009113,2005010113,2005011113,2005012113,2005013113,2005014113,2005015113,2005016113,2005017113,2005018113,2005019113,2005020113]
[null,null,2.5,null,"Please state the binder fees paid to all Underwriting Managers in the reporting period as per the breakdown of binder functions below:",null,9,null,2005001114,null,2005002114,{"$f":"K127+1000","v":2005003114},2005004114,2005005114,2005006114,2005007114,2005008114,2005009114,2005010114,2005011114,2005012114,2005013114,2005014114,2005015114,2005016114,2005017114,2005018114,2005019114,2005020114]
[null,null,null,"2.5.1","Enter into, vary or renew a policy;",null,null,null,2005001115,null,2005002115,{"$f":"K128+1000","v":2005003115},2005004115,2005005115,2005006115,2005007115,2005008115,2005009115,2005010115,2005011115,2005012115,2005013115,2005014115,2005015115,2005016115,2005017115,2005018115,2005019115,2005020115]
[null,null,null,"2.5.2","Determining wording of a policy;",null,null,null,2005001116,null,2005002116,{"$f":"K129+1000","v":2005003116},2005004116,2005005116,2005006116,2005007116,2005008116,2005009116,2005010116,2005011116,2005012116,2005013116,2005014116,2005015116,2005016116,2005017116,2005018116,2005019116,2005020116]
[null,null,null,"2.5.3","Determining premiums under a policy;",null,null,null,2005001117,null,2005002117,{"$f":"K130+1000","v":2005003117},2005004117,2005005117,2005006117,2005007117,2005008117,2005009117,2005010117,2005011117,2005012117,2005013117,2005014117,2005015117,2005016117,2005017117,2005018117,2005019117,2005020117]
[null,null,null,"2.5.4","Determining the value of benefits under a policy;",null,8,null,2005001118,null,2005002118,{"$f":"K131+1000","v":2005003118},2005004118,2005005118,2005006118,2005007118,2005008118,2005009118,2005010118,2005011118,2005012118,2005013118,2005014118,2005015118,2005016118,2005017118,2005018118,2005019118,2005020118]
[null,null,null,"2.5.5","Settling a claim under a policy.",null,null,null,2005001119,null,2005002119,{"$f":"K132+1000","v":2005003119},2005004119,2005005119,2005006119,2005007119,2005008119,2005009119,2005010119,2005011119,2005012119,2005013119,2005014119,2005015119,2005016119,2005017119,2005018119,2005019119,2005020119]
[null,null,2.6,null,"Please state the total profit share paid to Underwriting Managers in the last reporting period.",null,null,null,2005001120,null,2005002120,{"$f":"K133+1000","v":2005003120},2005004120,2005005120,2005006120,2005007120,2005008120,2005009120,2005010120,2005011120,2005012120,2005013120,2005014120,2005015120,2005016120,2005017120,2005018120,2005019120,2005020120]
[null,null,2.7,null,"Please state the number of cell captive arrangements in force at the end of the reporting period as per the breakdown below:",null,null,null,2005001121,null,2005002121,{"$f":"K134+1000","v":2005003121},2005004121,2005005121,2005006121,2005007121,2005008121,2005009121,2005010121,2005011121,2005012121,2005013121,2005014121,2005015121,2005016121,2005017121,2005018121,2005019121,2005020121]
[null,null,null,"2.7.1","Where the cell owners are non-mandated intermediaries",null,null,null,2005001122,null,2005002122,{"$f":"K135+1000","v":2005003122},2005004122,2005005122,2005006122,2005007122,2005008122,2005009122,2005010122,2005011122,2005012122,2005013122,2005014122,2005015122,2005016122,2005017122,2005018122,2005019122,2005020122]
[null,null,null,"2.7.2","Where the cell owners are underwriting managers",null,null,null,2005001123,null,2005002123,{"$f":"K136+1000","v":2005003123},2005004123,2005005123,2005006123,2005007123,2005008123,2005009123,2005010123,2005011123,2005012123,2005013123,2005014123,2005015123,2005016123,2005017123,2005018123,2005019123,2005020123]
[null,null,null,"2.7.3","Other (please specify in Comments section).",null,null,null,2005001124,null,2005002124,{"$f":"K137+1000","v":2005003124},2005004124,2005005124,2005006124,2005007124,2005008124,2005009124,2005010124,2005011124,2005012124,2005013124,2005014124,2005015124,2005016124,2005017124,2005018124,2005019124,2005020124]
[null,null,2.8,null,"Please state the total aggregation fees paid to all other parties, including intermediaries and Underwriting Managers, in the reporting period.",null,4,null,2005001125,null,2005002125,{"$f":"K138+1000","v":2005003125},2005004125,2005005125,2005006125,2005007125,2005008125,2005009125,2005010125,2005011125,2005012125,2005013125,2005014125,2005015125,2005016125,2005017125,2005018125,2005019125,2005020125]
[null,null,2.9,null,"Please state the total of any other fees, paid to FSP’s or representatives in terms of FAIS, as per the breakdown below in the reporting period as per the breakdown below:",null,null,null,2005001126,null,2005002126,{"$f":"K139+1000","v":2005003126},2005004126,2005005126,2005006126,2005007126,2005008126,2005009126,2005010126,2005011126,2005012126,2005013126,2005014126,2005015126,2005016126,2005017126,2005018126,2005019126,2005020126]
[null,null,null,"2.9.1","Intermediaries",null,null,null,2005001127,null,2005002127,{"$f":"K140+1000","v":2005003127},2005004127,2005005127,2005006127,2005007127,2005008127,2005009127,2005010127,2005011127,2005012127,2005013127,2005014127,2005015127,2005016127,2005017127,2005018127,2005019127,2005020127]
[null,null,null,"2.9.2","Underwriting managers",null,null,null,2005001128,null,2005002128,{"$f":"K141+1000","v":2005003128},2005004128,2005005128,2005006128,2005007128,2005008128,2005009128,2005010128,2005011128,2005012128,2005013128,2005014128,2005015128,2005016128,2005017128,2005018128,2005019128,2005020128]
[null,null,null,"2.9.3","Other (please specify in Comments section).",null,null,null,2005001129,null,2005002129,{"$f":"K142+1000","v":2005003129},2005004129,2005005129,2005006129,2005007129,2005008129,2005009129,2005010129,2005011129,2005012129,2005013129,2005014129,2005015129,2005016129,2005017129,2005018129,2005019129,2005020129]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2005000000}]

{"sheet":"Life Insurer-BC Add Ind","index":17,"n_rows":250,"n_cols":29,"rows_kept":250,"cut":false,"hidden":true,"merged":[[253,2,253,9],[5,6,6,6],[5,8,6,8],[5,10,5,11],[5,12,5,15],[5,24,5,27],[249,2,249,9],[250,2,250,9],[251,2,251,9],[252,2,252,9],[5,17,5,19],[5,20,5,23],[265,2,265,9],[254,2,254,9],[255,2,255,9],[256,2,256,9],[257,2,257,9],[258,2,258,9],[259,2,259,9],[260,2,260,9],[261,2,261,9],[262,2,262,9],[263,2,263,9],[264,2,264,9]]}
[]
[null,null,"LIFE INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Risk",null,"Credit Life",null,null,null,"Funeral","Life Annuities",null,"Life Annuities","Individual Investments",null,null,null,"Income Drawdown",null,null,"Income Drawdown","Combined Policies"]
[null,null,null,null,null,null,null,null,null,null,"Individually risk rated","Individually underwritten on a group basis","Individually risk rated (mandatory)","Individually risk rated  (Optional)","Individually underwritten  on a group basis (Mandatory)","Individually underwritten on a group basis (optional)","Individual","Guaranteed (partially or fully)","Market Related","With discretionary participation features","Guaranteed (partially or fully)","Market related","Linked","With discretionary participation features","Guaranteed (partially or fully)","Market related","Linked","With discretionary participation features","Universal Life"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of policies in force at the end of the reporting period.",null,53,null,2006001001,null,{"$f":"I11+1000","v":2006002001},{"$f":"K11+1000","v":2006003001},2006004001,2006005001,2006006001,2006007001,2006008001,2006009001,2006010001,2006011001,2006012001,2006013001,2006014001,2006015001,2006016001,2006017001,2006018001,2006019001,2006020001]
[null,null,1.2,null,"State the number of policies with single premiums in force at the end of the reporting period.",null,53,null,2006001002,null,{"$f":"I12+1000","v":2006002002},{"$f":"K12+1000","v":2006003002},2006004002,2006005002,2006006002,2006007002,2006008002,2006009002,2006010002,2006011002,2006012002,2006013002,2006014002,2006015002,2006016002,2006017002,2006018002,2006019002,2006020002]
["LoB_5a",null,1.3,null,"State the total gross written premium for all policies in force at the end of the reporting period.",null,39,null,2006001003,null,2006002003,{"$f":"K13+1000","v":2006003003},2006004003,2006005003,2006006003,2006007003,2006008003,2006009003,2006010003,2006011003,2006012003,2006013003,2006014003,2006015003,2006016003,2006017003,2006018003,2006019003,2006020003]
[null,null,1.4,null,"State the total assets under management for all policies in force at the end of the reporting period.",null,null,null,2006001004,null,2006002004,{"$f":"K14+1000","v":2006003004},2006004004,2006005004,2006006004,2006007004,2006008004,2006009004,2006010004,2006011004,2006012004,2006013004,2006014004,2006015004,2006016004,2006017004,2006018004,2006019004,2006020004]
[null,null,1.5,null,"State the number of policies launched by the insurer during the reporting period as per the breakdown below:",null,53,null,2006001005,null,2006002005,{"$f":"K15+1000","v":2006003005},2006004005,2006005005,2006006005,2006007005,2006008005,2006009005,2006010005,2006011005,2006012005,2006013005,2006014005,2006015005,2006016005,2006017005,2006018005,2006019005,2006020005]
[null,null,null,"1.5.1","New",null,null,null,2006001006,null,2006002006,{"$f":"K16+1000","v":2006003006},2006004006,2006005006,2006006006,2006007006,2006008006,2006009006,2006010006,2006011006,2006012006,2006013006,2006014006,2006015006,2006016006,2006017006,2006018006,2006019006,2006020006]
[null,null,null,"1.5.2","Rebranded",null,null,null,2006001007,null,2006002007,{"$f":"K17+1000","v":2006003007},2006004007,2006005007,2006006007,2006007007,2006008007,2006009007,2006010007,2006011007,2006012007,2006013007,2006014007,2006015007,2006016007,2006017007,2006018007,2006019007,2006020007]
[null,null,null,"1.5.3","Enhancements",null,null,null,2006001008,null,2006002008,{"$f":"K18+1000","v":2006003008},2006004008,2006005008,2006006008,2006007008,2006008008,2006009008,2006010008,2006011008,2006012008,2006013008,2006014008,2006015008,2006016008,2006017008,2006018008,2006019008,2006020008]
[null,null,1.6,null,"State the number of new policies issued in the reporting period.",null,51,null,2006001009,null,2006002009,{"$f":"K19+1000","v":2006003009},2006004009,2006005009,2006006009,2006007009,2006008009,2006009009,2006010009,2006011009,2006012009,2006013009,2006014009,2006015009,2006016009,2006017009,2006018009,2006019009,2006020009]
[null,null,1.7,null,"State the total gross written premium for all new policies issued in the reporting period.",null,"39 , 51",null,2006001010,null,2006002010,{"$f":"K20+1000","v":2006003010},2006004010,2006005010,2006006010,2006007010,2006008010,2006009010,2006010010,2006011010,2006012010,2006013010,2006014010,2006015010,2006016010,2006017010,2006018010,2006019010,2006020010]
[null,null,1.8,null,"State the number of new policies issued in the reporting period as grouped below:",null,51,null,2006001011,null,2006002011,{"$f":"K21+1000","v":2006003011},2006004011,2006005011,2006006011,2006007011,2006008011,2006009011,2006010011,2006011011,2006012011,2006013011,2006014011,2006015011,2006016011,2006017011,2006018011,2006019011,2006020011]
[null,null,null,"1.8.1","Age 0 - 18 years",null,null,null,2006001012,null,2006002012,{"$f":"K22+1000","v":2006003012},2006004012,2006005012,2006006012,2006007012,2006008012,2006009012,2006010012,2006011012,2006012012,2006013012,2006014012,2006015012,2006016012,2006017012,2006018012,2006019012,2006020012]
[null,null,null,"1.8.2","Age 19 - 35 years",null,null,null,2006001013,null,2006002013,{"$f":"K23+1000","v":2006003013},2006004013,2006005013,2006006013,2006007013,2006008013,2006009013,2006010013,2006011013,2006012013,2006013013,2006014013,2006015013,2006016013,2006017013,2006018013,2006019013,2006020013]
[null,null,null,"1.8.3","Age 36 - 45 years",null,null,null,2006001014,null,2006002014,{"$f":"K24+1000","v":2006003014},2006004014,2006005014,2006006014,2006007014,2006008014,2006009014,2006010014,2006011014,2006012014,2006013014,2006014014,2006015014,2006016014,2006017014,2006018014,2006019014,2006020014]
[null,null,null,"1.8.4","Age 46 - 62 years",null,null,null,2006001015,null,2006002015,{"$f":"K25+1000","v":2006003015},2006004015,2006005015,2006006015,2006007015,2006008015,2006009015,2006010015,2006011015,2006012015,2006013015,2006014015,2006015015,2006016015,2006017015,2006018015,2006019015,2006020015]
[null,null,null,"1.8.5","Age 63+",null,null,null,2006001016,null,2006002016,{"$f":"K26+1000","v":2006003016},2006004016,2006005016,2006006016,2006007016,2006008016,2006009016,2006010016,2006011016,2006012016,2006013016,2006014016,2006015016,2006016016,2006017016,2006018016,2006019016,2006020016]
[null,null,1.9,null,"State the number of new policies issued in the reporting period as per the breakdown below: ",null,51,null,2006001017,null,2006002017,{"$f":"K27+1000","v":2006003017},2006004017,2006005017,2006006017,2006007017,2006008017,2006009017,2006010017,2006011017,2006012017,2006013017,2006014017,2006015017,2006016017,2006017017,2006018017,2006019017,2006020017]
[null,null,null,"1.9.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001018,null,2006002018,{"$f":"K28+1000","v":2006003018},2006004018,2006005018,2006006018,2006007018,2006008018,2006009018,2006010018,2006011018,2006012018,2006013018,2006014018,2006015018,2006016018,2006017018,2006018018,2006019018,2006020018]
[null,null,null,"1.9.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001019,null,2006002019,{"$f":"K29+1000","v":2006003019},2006004019,2006005019,2006006019,2006007019,2006008019,2006009019,2006010019,2006011019,2006012019,2006013019,2006014019,2006015019,2006016019,2006017019,2006018019,2006019019,2006020019]
[null,null,null,"1.9.3","Direct marketing via internet;",null,29,null,2006001020,null,2006002020,{"$f":"K30+1000","v":2006003020},2006004020,2006005020,2006006020,2006007020,2006008020,2006009020,2006010020,2006011020,2006012020,2006013020,2006014020,2006015020,2006016020,2006017020,2006018020,2006019020,2006020020]
[null,null,null,"1.9.4","Marketing via aggregator;",null,5,null,2006001021,null,2006002021,{"$f":"K31+1000","v":2006003021},2006004021,2006005021,2006006021,2006007021,2006008021,2006009021,2006010021,2006011021,2006012021,2006013021,2006014021,2006015021,2006016021,2006017021,2006018021,2006019021,2006020021]
[null,null,null,"1.9.5","Marketing via referrals;",null,null,null,2006001022,null,2006002022,{"$f":"K32+1000","v":2006003022},2006004022,2006005022,2006006022,2006007022,2006008022,2006009022,2006010022,2006011022,2006012022,2006013022,2006014022,2006015022,2006016022,2006017022,2006018022,2006019022,2006020022]
[null,null,null,"1.9.6","By using a mobile application;",null,49,null,2006001023,null,2006002023,{"$f":"K33+1000","v":2006003023},2006004023,2006005023,2006006023,2006007023,2006008023,2006009023,2006010023,2006011023,2006012023,2006013023,2006014023,2006015023,2006016023,2006017023,2006018023,2006019023,2006020023]
[null,null,null,"1.9.7","By using USSD;",null,80,null,2006001024,null,2006002024,{"$f":"K34+1000","v":2006003024},2006004024,2006005024,2006006024,2006007024,2006008024,2006009024,2006010024,2006011024,2006012024,2006013024,2006014024,2006015024,2006016024,2006017024,2006018024,2006019024,2006020024]
[null,null,null,"1.9.8","By using automated advice;",null,null,null,2006001025,null,2006002025,{"$f":"K35+1000","v":2006003025},2006004025,2006005025,2006006025,2006007025,2006008025,2006009025,2006010025,2006011025,2006012025,2006013025,2006014025,2006015025,2006016025,2006017025,2006018025,2006019025,2006020025]
[null,null,null,"1.9.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001026,null,2006002026,{"$f":"K36+1000","v":2006003026},2006004026,2006005026,2006006026,2006007026,2006008026,2006009026,2006010026,2006011026,2006012026,2006013026,2006014026,2006015026,2006016026,2006017026,2006018026,2006019026,2006020026]
[null,null,null,"1.9.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001027,null,2006002027,{"$f":"K37+1000","v":2006003027},2006004027,2006005027,2006006027,2006007027,2006008027,2006009027,2006010027,2006011027,2006012027,2006013027,2006014027,2006015027,2006016027,2006017027,2006018027,2006019027,2006020027]
[null,null,null,"1.9.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001028,null,2006002028,{"$f":"K38+1000","v":2006003028},2006004028,2006005028,2006006028,2006007028,2006008028,2006009028,2006010028,2006011028,2006012028,2006013028,2006014028,2006015028,2006016028,2006017028,2006018028,2006019028,2006020028]
[null,null,null,"1.9.12","Other (please specify in Comments section).",null,null,null,2006001029,null,2006002029,{"$f":"K39+1000","v":2006003029},2006004029,2006005029,2006006029,2006007029,2006008029,2006009029,2006010029,2006011029,2006012029,2006013029,2006014029,2006015029,2006016029,2006017029,2006018029,2006019029,2006020029]
[null,null,1.1000000000000001,null,"State the gross written premium for new policies issued in the reporting period as per the breakdown below:",null,"39 , 51",null,2006001030,null,2006002030,{"$f":"K40+1000","v":2006003030},2006004030,2006005030,2006006030,2006007030,2006008030,2006009030,2006010030,2006011030,2006012030,2006013030,2006014030,2006015030,2006016030,2006017030,2006018030,2006019030,2006020030]
[null,null,null,"1.10.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001031,null,2006002031,{"$f":"K41+1000","v":2006003031},2006004031,2006005031,2006006031,2006007031,2006008031,2006009031,2006010031,2006011031,2006012031,2006013031,2006014031,2006015031,2006016031,2006017031,2006018031,2006019031,2006020031]
[null,null,null,"1.10.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001032,null,2006002032,{"$f":"K42+1000","v":2006003032},2006004032,2006005032,2006006032,2006007032,2006008032,2006009032,2006010032,2006011032,2006012032,2006013032,2006014032,2006015032,2006016032,2006017032,2006018032,2006019032,2006020032]
[null,null,null,"1.10.3","Direct marketing via internet;",null,29,null,2006001033,null,2006002033,{"$f":"K43+1000","v":2006003033},2006004033,2006005033,2006006033,2006007033,2006008033,2006009033,2006010033,2006011033,2006012033,2006013033,2006014033,2006015033,2006016033,2006017033,2006018033,2006019033,2006020033]
[null,null,null,"1.10.4","Marketing via aggregator;",null,5,null,2006001034,null,2006002034,{"$f":"K44+1000","v":2006003034},2006004034,2006005034,2006006034,2006007034,2006008034,2006009034,2006010034,2006011034,2006012034,2006013034,2006014034,2006015034,2006016034,2006017034,2006018034,2006019034,2006020034]
[null,null,null,"1.10.5","Marketing via referrals;",null,null,null,2006001035,null,2006002035,{"$f":"K45+1000","v":2006003035},2006004035,2006005035,2006006035,2006007035,2006008035,2006009035,2006010035,2006011035,2006012035,2006013035,2006014035,2006015035,2006016035,2006017035,2006018035,2006019035,2006020035]
[null,null,null,"1.10.6","By using a mobile application;",null,49,null,2006001036,null,2006002036,{"$f":"K46+1000","v":2006003036},2006004036,2006005036,2006006036,2006007036,2006008036,2006009036,2006010036,2006011036,2006012036,2006013036,2006014036,2006015036,2006016036,2006017036,2006018036,2006019036,2006020036]
[null,null,null,"1.10.7","By using USSD;",null,80,null,2006001037,null,2006002037,{"$f":"K47+1000","v":2006003037},2006004037,2006005037,2006006037,2006007037,2006008037,2006009037,2006010037,2006011037,2006012037,2006013037,2006014037,2006015037,2006016037,2006017037,2006018037,2006019037,2006020037]
[null,null,null,"1.10.8","By using automated advice;",null,null,null,2006001038,null,2006002038,{"$f":"K48+1000","v":2006003038},2006004038,2006005038,2006006038,2006007038,2006008038,2006009038,2006010038,2006011038,2006012038,2006013038,2006014038,2006015038,2006016038,2006017038,2006018038,2006019038,2006020038]
[null,null,null,"1.10.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001039,null,2006002039,{"$f":"K49+1000","v":2006003039},2006004039,2006005039,2006006039,2006007039,2006008039,2006009039,2006010039,2006011039,2006012039,2006013039,2006014039,2006015039,2006016039,2006017039,2006018039,2006019039,2006020039]
[null,null,null,"1.10.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001040,null,2006002040,{"$f":"K50+1000","v":2006003040},2006004040,2006005040,2006006040,2006007040,2006008040,2006009040,2006010040,2006011040,2006012040,2006013040,2006014040,2006015040,2006016040,2006017040,2006018040,2006019040,2006020040]
[null,null,null,"1.10.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001041,null,2006002041,{"$f":"K51+1000","v":2006003041},2006004041,2006005041,2006006041,2006007041,2006008041,2006009041,2006010041,2006011041,2006012041,2006013041,2006014041,2006015041,2006016041,2006017041,2006018041,2006019041,2006020041]
[null,null,null,"1.10.12","Other (please specify in Comments section).",null,null,null,2006001042,null,2006002042,{"$f":"K52+1000","v":2006003042},2006004042,2006005042,2006006042,2006007042,2006008042,2006009042,2006010042,2006011042,2006012042,2006013042,2006014042,2006015042,2006016042,2006017042,2006018042,2006019042,2006020042]
[null,null,1.1100000000000001,null,"State the number of policies recorded during the reporting period as \"not taken up\" due to non-payment of premiums, as per the breakdown below:",null,53,null,2006001043,null,2006002043,{"$f":"K53+1000","v":2006003043},2006004043,2006005043,2006006043,2006007043,2006008043,2006009043,2006010043,2006011043,2006012043,2006013043,2006014043,2006015043,2006016043,2006017043,2006018043,2006019043,2006020043]
[null,null,null,"1.11.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001044,null,2006002044,{"$f":"K54+1000","v":2006003044},2006004044,2006005044,2006006044,2006007044,2006008044,2006009044,2006010044,2006011044,2006012044,2006013044,2006014044,2006015044,2006016044,2006017044,2006018044,2006019044,2006020044]
[null,null,null,"1.11.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001045,null,2006002045,{"$f":"K55+1000","v":2006003045},2006004045,2006005045,2006006045,2006007045,2006008045,2006009045,2006010045,2006011045,2006012045,2006013045,2006014045,2006015045,2006016045,2006017045,2006018045,2006019045,2006020045]
[null,null,null,"1.11.3","Direct marketing via internet;",null,29,null,2006001046,null,2006002046,{"$f":"K56+1000","v":2006003046},2006004046,2006005046,2006006046,2006007046,2006008046,2006009046,2006010046,2006011046,2006012046,2006013046,2006014046,2006015046,2006016046,2006017046,2006018046,2006019046,2006020046]
[null,null,null,"1.11.4","Marketing via aggregator;",null,5,null,2006001047,null,2006002047,{"$f":"K57+1000","v":2006003047},2006004047,2006005047,2006006047,2006007047,2006008047,2006009047,2006010047,2006011047,2006012047,2006013047,2006014047,2006015047,2006016047,2006017047,2006018047,2006019047,2006020047]
[null,null,null,"1.11.5","Marketing via referrals;",null,null,null,2006001048,null,2006002048,{"$f":"K58+1000","v":2006003048},2006004048,2006005048,2006006048,2006007048,2006008048,2006009048,2006010048,2006011048,2006012048,2006013048,2006014048,2006015048,2006016048,2006017048,2006018048,2006019048,2006020048]
[null,null,null,"1.11.6","By using a mobile application;",null,49,null,2006001049,null,2006002049,{"$f":"K59+1000","v":2006003049},2006004049,2006005049,2006006049,2006007049,2006008049,2006009049,2006010049,2006011049,2006012049,2006013049,2006014049,2006015049,2006016049,2006017049,2006018049,2006019049,2006020049]
[null,null,null,"1.11.7","By using USSD;",null,80,null,2006001050,null,2006002050,{"$f":"K60+1000","v":2006003050},2006004050,2006005050,2006006050,2006007050,2006008050,2006009050,2006010050,2006011050,2006012050,2006013050,2006014050,2006015050,2006016050,2006017050,2006018050,2006019050,2006020050]
[null,null,null,"1.11.8","By using automated advice",null,null,null,2006001051,null,2006002051,{"$f":"K61+1000","v":2006003051},2006004051,2006005051,2006006051,2006007051,2006008051,2006009051,2006010051,2006011051,2006012051,2006013051,2006014051,2006015051,2006016051,2006017051,2006018051,2006019051,2006020051]
[null,null,null,"1.11.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001052,null,2006002052,{"$f":"K62+1000","v":2006003052},2006004052,2006005052,2006006052,2006007052,2006008052,2006009052,2006010052,2006011052,2006012052,2006013052,2006014052,2006015052,2006016052,2006017052,2006018052,2006019052,2006020052]
[null,null,null,"1.11.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001053,null,2006002053,{"$f":"K63+1000","v":2006003053},2006004053,2006005053,2006006053,2006007053,2006008053,2006009053,2006010053,2006011053,2006012053,2006013053,2006014053,2006015053,2006016053,2006017053,2006018053,2006019053,2006020053]
[null,null,null,"1.11.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001054,null,2006002054,{"$f":"K64+1000","v":2006003054},2006004054,2006005054,2006006054,2006007054,2006008054,2006009054,2006010054,2006011054,2006012054,2006013054,2006014054,2006015054,2006016054,2006017054,2006018054,2006019054,2006020054]
[null,null,null,"1.11.12","Other (please specify in Comments section).",null,null,null,2006001055,null,2006002055,{"$f":"K65+1000","v":2006003055},2006004055,2006005055,2006006055,2006007055,2006008055,2006009055,2006010055,2006011055,2006012055,2006013055,2006014055,2006015055,2006016055,2006017055,2006018055,2006019055,2006020055]
[null,null,1.1200000000000001,null,"State the number of policies recorded during the reporting period as \"not taken up\"  due to non-payment of premiums, as grouped below: ",null,53,null,2006001056,null,2006002056,{"$f":"K66+1000","v":2006003056},2006004056,2006005056,2006006056,2006007056,2006008056,2006009056,2006010056,2006011056,2006012056,2006013056,2006014056,2006015056,2006016056,2006017056,2006018056,2006019056,2006020056]
[null,null,null,"1.12.1","Age 0 - 18 years",null,null,null,2006001057,null,2006002057,{"$f":"K67+1000","v":2006003057},2006004057,2006005057,2006006057,2006007057,2006008057,2006009057,2006010057,2006011057,2006012057,2006013057,2006014057,2006015057,2006016057,2006017057,2006018057,2006019057,2006020057]
[null,null,null,"1.12.2","Age 19 - 35 years",null,null,null,2006001058,null,2006002058,{"$f":"K68+1000","v":2006003058},2006004058,2006005058,2006006058,2006007058,2006008058,2006009058,2006010058,2006011058,2006012058,2006013058,2006014058,2006015058,2006016058,2006017058,2006018058,2006019058,2006020058]
[null,null,null,"1.12.3","Age 36 - 45 years",null,null,null,2006001059,null,2006002059,{"$f":"K69+1000","v":2006003059},2006004059,2006005059,2006006059,2006007059,2006008059,2006009059,2006010059,2006011059,2006012059,2006013059,2006014059,2006015059,2006016059,2006017059,2006018059,2006019059,2006020059]
[null,null,null,"1.12.4","Age 46 - 62 years",null,null,null,2006001060,null,2006002060,{"$f":"K70+1000","v":2006003060},2006004060,2006005060,2006006060,2006007060,2006008060,2006009060,2006010060,2006011060,2006012060,2006013060,2006014060,2006015060,2006016060,2006017060,2006018060,2006019060,2006020060]
[null,null,null,"1.12.5","Age 63+",null,null,null,2006001061,null,2006002061,{"$f":"K71+1000","v":2006003061},2006004061,2006005061,2006006061,2006007061,2006008061,2006009061,2006010061,2006011061,2006012061,2006013061,2006014061,2006015061,2006016061,2006017061,2006018061,2006019061,2006020061]
[null,null,1.1299999999999999,null,"State the number of policies which were terminated in terms of “cooling off” provisions during the reporting period.",null,"15 , 53",null,2006001062,null,2006002062,{"$f":"K72+1000","v":2006003062},2006004062,2006005062,2006006062,2006007062,2006008062,2006009062,2006010062,2006011062,2006012062,2006013062,2006014062,2006015062,2006016062,2006017062,2006018062,2006019062,2006020062]
[null,null,1.1399999999999999,null,"State the number of policies less than 12 months old terminated on the instruction of the policyholder (excluding termination in the “cooling off period”) during the reporting period as per the breakdown below:",null,"15 , 53",null,2006001063,null,2006002063,{"$f":"K73+1000","v":2006003063},2006004063,2006005063,2006006063,2006007063,2006008063,2006009063,2006010063,2006011063,2006012063,2006013063,2006014063,2006015063,2006016063,2006017063,2006018063,2006019063,2006020063]
[null,null,null,"1.14.1","Affordability;",null,null,null,2006001064,null,2006002064,{"$f":"K74+1000","v":2006003064},2006004064,2006005064,2006006064,2006007064,2006008064,2006009064,2006010064,2006011064,2006012064,2006013064,2006014064,2006015064,2006016064,2006017064,2006018064,2006019064,2006020064]
[null,null,null,"1.14.2","Mis-selling;",null,null,null,2006001065,null,2006002065,{"$f":"K75+1000","v":2006003065},2006004065,2006005065,2006006065,2006007065,2006008065,2006009065,2006010065,2006011065,2006012065,2006013065,2006014065,2006015065,2006016065,2006017065,2006018065,2006019065,2006020065]
[null,null,null,"1.14.3","Do not meet the expectations/needs of the policyholder;",null,null,null,2006001066,null,{"$f":"I76+1000","v":2006002066},{"$f":"K76+1000","v":2006003066},2006004066,2006005066,2006006066,2006007066,2006008066,2006009066,2006010066,2006011066,2006012066,2006013066,2006014066,2006015066,2006016066,2006017066,2006018066,2006019066,2006020066]
[null,null,null,"1.14.4","Intermediary moving book of business;",null,null,null,2006001067,null,2006002067,{"$f":"K77+1000","v":2006003067},2006004067,2006005067,2006006067,2006007067,2006008067,2006009067,2006010067,2006011067,2006012067,2006013067,2006014067,2006015067,2006016067,2006017067,2006018067,2006019067,2006020067]
[null,null,null,"1.14.5","Other (please specify in Comments section).",null,null,null,2006001068,null,2006002068,{"$f":"K78+1000","v":2006003068},2006004068,2006005068,2006006068,2006007068,2006008068,2006009068,2006010068,2006011068,2006012068,2006013068,2006014068,2006015068,2006016068,2006017068,2006018068,2006019068,2006020068]
[null,null,1.1499999999999999,null,"State the number of policies older than 12 months terminated on the instruction of the policyholder during the reporting period as per the breakdown below:",null,53,null,2006001069,null,2006002069,{"$f":"K79+1000","v":2006003069},2006004069,2006005069,2006006069,2006007069,2006008069,2006009069,2006010069,2006011069,2006012069,2006013069,2006014069,2006015069,2006016069,2006017069,2006018069,2006019069,2006020069]
[null,null,null,"1.15.1","Affordability;",null,null,null,2006001070,null,2006002070,{"$f":"K80+1000","v":2006003070},2006004070,2006005070,2006006070,2006007070,2006008070,2006009070,2006010070,2006011070,2006012070,2006013070,2006014070,2006015070,2006016070,2006017070,2006018070,2006019070,2006020070]
[null,null,null,"1.15.2","Mis-selling;",null,null,null,2006001071,null,2006002071,{"$f":"K81+1000","v":2006003071},2006004071,2006005071,2006006071,2006007071,2006008071,2006009071,2006010071,2006011071,2006012071,2006013071,2006014071,2006015071,2006016071,2006017071,2006018071,2006019071,2006020071]
[null,null,null,"1.15.3","Do not meet the expectations/needs of the policyholder;",null,null,null,2006001072,null,2006002072,{"$f":"K82+1000","v":2006003072},2006004072,2006005072,2006006072,2006007072,2006008072,2006009072,2006010072,2006011072,2006012072,2006013072,2006014072,2006015072,2006016072,2006017072,2006018072,2006019072,2006020072]
[null,null,null,"1.15.4","Intermediary moving book of business;",null,null,null,2006001073,null,2006002073,{"$f":"K83+1000","v":2006003073},2006004073,2006005073,2006006073,2006007073,2006008073,2006009073,2006010073,2006011073,2006012073,2006013073,2006014073,2006015073,2006016073,2006017073,2006018073,2006019073,2006020073]
[null,null,null,"1.15.5","Other (please specify in Comments section).",null,null,null,2006001074,null,2006002074,{"$f":"K84+1000","v":2006003074},2006004074,2006005074,2006006074,2006007074,2006008074,2006009074,2006010074,2006011074,2006012074,2006013074,2006014074,2006015074,2006016074,2006017074,2006018074,2006019074,2006020074]
[null,null,1.1599999999999999,null,"State the number of policies terminated on the instruction of the insurer during the reporting period.",null,"73 , 53",null,2006001075,null,2006002075,{"$f":"K85+1000","v":2006003075},2006004075,2006005075,2006006075,2006007075,2006008075,2006009075,2006010075,2006011075,2006012075,2006013075,2006014075,2006015075,2006016075,2006017075,2006018075,2006019075,2006020075]
[null,null,1.17,null,"State the number of policies less than 12 months old that lapsed in the reporting period as per the breakdown below: ",null,53,null,2006001076,null,2006002076,{"$f":"K86+1000","v":2006003076},2006004076,2006005076,2006006076,2006007076,2006008076,2006009076,2006010076,2006011076,2006012076,2006013076,2006014076,2006015076,2006016076,2006017076,2006018076,2006019076,2006020076]
[null,null,null,"1.17.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001077,null,2006002077,{"$f":"K87+1000","v":2006003077},2006004077,2006005077,2006006077,2006007077,2006008077,2006009077,2006010077,2006011077,2006012077,2006013077,2006014077,2006015077,2006016077,2006017077,2006018077,2006019077,2006020077]
[null,null,null,"1.17.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001078,null,2006002078,{"$f":"K88+1000","v":2006003078},2006004078,2006005078,2006006078,2006007078,2006008078,2006009078,2006010078,2006011078,2006012078,2006013078,2006014078,2006015078,2006016078,2006017078,2006018078,2006019078,2006020078]
[null,null,null,"1.17.3","Direct marketing via internet;",null,29,null,2006001079,null,2006002079,{"$f":"K89+1000","v":2006003079},2006004079,2006005079,2006006079,2006007079,2006008079,2006009079,2006010079,2006011079,2006012079,2006013079,2006014079,2006015079,2006016079,2006017079,2006018079,2006019079,2006020079]
[null,null,null,"1.17.4","Marketing via aggregator;",null,5,null,2006001080,null,2006002080,{"$f":"K90+1000","v":2006003080},2006004080,2006005080,2006006080,2006007080,2006008080,2006009080,2006010080,2006011080,2006012080,2006013080,2006014080,2006015080,2006016080,2006017080,2006018080,2006019080,2006020080]
[null,null,null,"1.17.5","Marketing via referrals;",null,null,null,2006001081,null,2006002081,{"$f":"K91+1000","v":2006003081},2006004081,2006005081,2006006081,2006007081,2006008081,2006009081,2006010081,2006011081,2006012081,2006013081,2006014081,2006015081,2006016081,2006017081,2006018081,2006019081,2006020081]
[null,null,null,"1.17.6","By using a mobile application;",null,49,null,2006001082,null,2006002082,{"$f":"K92+1000","v":2006003082},2006004082,2006005082,2006006082,2006007082,2006008082,2006009082,2006010082,2006011082,2006012082,2006013082,2006014082,2006015082,2006016082,2006017082,2006018082,2006019082,2006020082]
[null,null,null,"1.17.7","By using USSD;",null,80,null,2006001083,null,2006002083,{"$f":"K93+1000","v":2006003083},2006004083,2006005083,2006006083,2006007083,2006008083,2006009083,2006010083,2006011083,2006012083,2006013083,2006014083,2006015083,2006016083,2006017083,2006018083,2006019083,2006020083]
[null,null,null,"1.17.8","By using automated advice",null,null,null,2006001084,null,2006002084,{"$f":"K94+1000","v":2006003084},2006004084,2006005084,2006006084,2006007084,2006008084,2006009084,2006010084,2006011084,2006012084,2006013084,2006014084,2006015084,2006016084,2006017084,2006018084,2006019084,2006020084]
[null,null,null,"1.17.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001085,null,2006002085,{"$f":"K95+1000","v":2006003085},2006004085,2006005085,2006006085,2006007085,2006008085,2006009085,2006010085,2006011085,2006012085,2006013085,2006014085,2006015085,2006016085,2006017085,2006018085,2006019085,2006020085]
[null,null,null,"1.17.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001086,null,2006002086,{"$f":"K96+1000","v":2006003086},2006004086,2006005086,2006006086,2006007086,2006008086,2006009086,2006010086,2006011086,2006012086,2006013086,2006014086,2006015086,2006016086,2006017086,2006018086,2006019086,2006020086]
[null,null,null,"1.17.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001087,null,2006002087,{"$f":"K97+1000","v":2006003087},2006004087,2006005087,2006006087,2006007087,2006008087,2006009087,2006010087,2006011087,2006012087,2006013087,2006014087,2006015087,2006016087,2006017087,2006018087,2006019087,2006020087]
[null,null,null,"1.17.12","Other (please specify in Comments section).",null,null,null,2006001088,null,2006002088,{"$f":"K98+1000","v":2006003088},2006004088,2006005088,2006006088,2006007088,2006008088,2006009088,2006010088,2006011088,2006012088,2006013088,2006014088,2006015088,2006016088,2006017088,2006018088,2006019088,2006020088]
[null,null,1.18,null,"State the number of policies less than 12 months old that lapsed in the reporting period as grouped  below:",null,53,null,2006001089,null,2006002089,{"$f":"K99+1000","v":2006003089},2006004089,2006005089,2006006089,2006007089,2006008089,2006009089,2006010089,2006011089,2006012089,2006013089,2006014089,2006015089,2006016089,2006017089,2006018089,2006019089,2006020089]
[null,null,null,"1.18.1","Age 0 - 18 years",null,null,null,2006001090,null,2006002090,{"$f":"K100+1000","v":2006003090},2006004090,2006005090,2006006090,2006007090,2006008090,2006009090,2006010090,2006011090,2006012090,2006013090,2006014090,2006015090,2006016090,2006017090,2006018090,2006019090,2006020090]
[null,null,null,"1.18.2","Age 19 - 35 years",null,null,null,2006001091,null,2006002091,{"$f":"K101+1000","v":2006003091},2006004091,2006005091,2006006091,2006007091,2006008091,2006009091,2006010091,2006011091,2006012091,2006013091,2006014091,2006015091,2006016091,2006017091,2006018091,2006019091,2006020091]
[null,null,null,"1.18.3","Age 36 - 45 years",null,null,null,2006001092,null,2006002092,{"$f":"K102+1000","v":2006003092},2006004092,2006005092,2006006092,2006007092,2006008092,2006009092,2006010092,2006011092,2006012092,2006013092,2006014092,2006015092,2006016092,2006017092,2006018092,2006019092,2006020092]
[null,null,null,"1.18.4","Age 46 - 62 years",null,null,null,2006001093,null,2006002093,{"$f":"K103+1000","v":2006003093},2006004093,2006005093,2006006093,2006007093,2006008093,2006009093,2006010093,2006011093,2006012093,2006013093,2006014093,2006015093,2006016093,2006017093,2006018093,2006019093,2006020093]
[null,null,null,"1.18.5","Age 63+",null,null,null,2006001094,null,2006002094,{"$f":"K104+1000","v":2006003094},2006004094,2006005094,2006006094,2006007094,2006008094,2006009094,2006010094,2006011094,2006012094,2006013094,2006014094,2006015094,2006016094,2006017094,2006018094,2006019094,2006020094]
[null,null,1.19,null,"State the number of policies between 12 and 24 months old that lapsed in the reporting period.",null,53,null,2006001095,null,2006002095,{"$f":"K105+1000","v":2006003095},2006004095,2006005095,2006006095,2006007095,2006008095,2006009095,2006010095,2006011095,2006012095,2006013095,2006014095,2006015095,2006016095,2006017095,2006018095,2006019095,2006020095]
[null,null,1.2,null,"State the number of policies between 12 and 24 months old that lapsed in the reporting period as grouped per the insurer’s chosen demographic market segmentation:",null,53,null,2006001096,null,2006002096,{"$f":"K106+1000","v":2006003096},2006004096,2006005096,2006006096,2006007096,2006008096,2006009096,2006010096,2006011096,2006012096,2006013096,2006014096,2006015096,2006016096,2006017096,2006018096,2006019096,2006020096]
[null,null,null,"1.20.1","Age 0 - 18 years",null,null,null,2006001097,null,2006002097,{"$f":"K107+1000","v":2006003097},2006004097,2006005097,2006006097,2006007097,2006008097,2006009097,2006010097,2006011097,2006012097,2006013097,2006014097,2006015097,2006016097,2006017097,2006018097,2006019097,2006020097]
[null,null,null,"1.20.2","Age 19 - 35 years",null,null,null,2006001098,null,2006002098,{"$f":"K108+1000","v":2006003098},2006004098,2006005098,2006006098,2006007098,2006008098,2006009098,2006010098,2006011098,2006012098,2006013098,2006014098,2006015098,2006016098,2006017098,2006018098,2006019098,2006020098]
[null,null,null,"1.20.3","Age 36 - 45 years",null,null,null,2006001099,null,2006002099,{"$f":"K109+1000","v":2006003099},2006004099,2006005099,2006006099,2006007099,2006008099,2006009099,2006010099,2006011099,2006012099,2006013099,2006014099,2006015099,2006016099,2006017099,2006018099,2006019099,2006020099]
[null,null,null,"1.20.4","Age 46 - 62 years",null,null,null,2006001100,null,2006002100,{"$f":"K110+1000","v":2006003100},2006004100,2006005100,2006006100,2006007100,2006008100,2006009100,2006010100,2006011100,2006012100,2006013100,2006014100,2006015100,2006016100,2006017100,2006018100,2006019100,2006020100]
[null,null,null,"1.20.5","Age 63+",null,null,null,2006001101,null,2006002101,{"$f":"K111+1000","v":2006003101},2006004101,2006005101,2006006101,2006007101,2006008101,2006009101,2006010101,2006011101,2006012101,2006013101,2006014101,2006015101,2006016101,2006017101,2006018101,2006019101,2006020101]
[null,null,1.21,null,"State the number of policies older than 24 months that lapsed in the reporting period.",null,53,null,2006001102,null,2006002102,{"$f":"K112+1000","v":2006003102},2006004102,2006005102,2006006102,2006007102,2006008102,2006009102,2006010102,2006011102,2006012102,2006013102,2006014102,2006015102,2006016102,2006017102,2006018102,2006019102,2006020102]
[null,null,1.22,null,"State the number of policies older than 24 months that lapsed in the reporting period as grouped per the insurer’s chosen demographic market segmentation:",null,53,null,2006001103,null,2006002103,{"$f":"K113+1000","v":2006003103},2006004103,2006005103,2006006103,2006007103,2006008103,2006009103,2006010103,2006011103,2006012103,2006013103,2006014103,2006015103,2006016103,2006017103,2006018103,2006019103,2006020103]
[null,null,null,"1.22.1","Age 0 - 18 years",null,null,null,2006001104,null,2006002104,{"$f":"K114+1000","v":2006003104},2006004104,2006005104,2006006104,2006007104,2006008104,2006009104,2006010104,2006011104,2006012104,2006013104,2006014104,2006015104,2006016104,2006017104,2006018104,2006019104,2006020104]
[null,null,null,"1.22.2","Age 19 - 35 years",null,null,null,2006001105,null,2006002105,{"$f":"K115+1000","v":2006003105},2006004105,2006005105,2006006105,2006007105,2006008105,2006009105,2006010105,2006011105,2006012105,2006013105,2006014105,2006015105,2006016105,2006017105,2006018105,2006019105,2006020105]
[null,null,null,"1.22.3","Age 36 - 45 years",null,null,null,2006001106,null,2006002106,{"$f":"K116+1000","v":2006003106},2006004106,2006005106,2006006106,2006007106,2006008106,2006009106,2006010106,2006011106,2006012106,2006013106,2006014106,2006015106,2006016106,2006017106,2006018106,2006019106,2006020106]
[null,null,null,"1.22.4","Age 46 - 62 years",null,null,null,2006001107,null,2006002107,{"$f":"K117+1000","v":2006003107},2006004107,2006005107,2006006107,2006007107,2006008107,2006009107,2006010107,2006011107,2006012107,2006013107,2006014107,2006015107,2006016107,2006017107,2006018107,2006019107,2006020107]
[null,null,null,"1.22.5","Age 63+",null,null,null,2006001108,null,2006002108,{"$f":"K118+1000","v":2006003108},2006004108,2006005108,2006006108,2006007108,2006008108,2006009108,2006010108,2006011108,2006012108,2006013108,2006014108,2006015108,2006016108,2006017108,2006018108,2006019108,2006020108]
[null,null,1.23,null,"State the total number of policies that lapsed during the reporting period as per the breakdown below:",null,53,null,2006001109,null,2006002109,{"$f":"K119+1000","v":2006003109},2006004109,2006005109,2006006109,2006007109,2006008109,2006009109,2006010109,2006011109,2006012109,2006013109,2006014109,2006015109,2006016109,2006017109,2006018109,2006019109,2006020109]
[null,null,null,"1.23.1","Affordability;",null,null,null,2006001110,null,2006002110,{"$f":"K120+1000","v":2006003110},2006004110,2006005110,2006006110,2006007110,2006008110,2006009110,2006010110,2006011110,2006012110,2006013110,2006014110,2006015110,2006016110,2006017110,2006018110,2006019110,2006020110]
[null,null,null,"1.23.2","Circumstances/Needs of policyholder changed",null,null,null,2006001111,null,2006002111,{"$f":"K121+1000","v":2006003111},2006004111,2006005111,2006006111,2006007111,2006008111,2006009111,2006010111,2006011111,2006012111,2006013111,2006014111,2006015111,2006016111,2006017111,2006018111,2006019111,2006020111]
[null,null,null,"1.23.3","Did not meet the original expectations/needs of the policyholder;",null,null,null,2006001112,null,2006002112,{"$f":"K122+1000","v":2006003112},2006004112,2006005112,2006006112,2006007112,2006008112,2006009112,2006010112,2006011112,2006012112,2006013112,2006014112,2006015112,2006016112,2006017112,2006018112,2006019112,2006020112]
[null,null,null,"1.23.4","Intermediary moving book of business;",null,null,null,2006001113,null,2006002113,{"$f":"K123+1000","v":2006003113},2006004113,2006005113,2006006113,2006007113,2006008113,2006009113,2006010113,2006011113,2006012113,2006013113,2006014113,2006015113,2006016113,2006017113,2006018113,2006019113,2006020113]
[null,null,null,"1.23.5","Other (please specify in Comments section).",null,null,null,2006001114,null,2006002114,{"$f":"K124+1000","v":2006003114},2006004114,2006005114,2006006114,2006007114,2006008114,2006009114,2006010114,2006011114,2006012114,2006013114,2006014114,2006015114,2006016114,2006017114,2006018114,2006019114,2006020114]
[null,null,1.24,null,"State the number of policies surrendered in the reporting period as per the breakdown below:",null,"60 , 53",null,2006001115,null,2006002115,{"$f":"K125+1000","v":2006003115},2006004115,2006005115,2006006115,2006007115,2006008115,2006009115,2006010115,2006011115,2006012115,2006013115,2006014115,2006015115,2006016115,2006017115,2006018115,2006019115,2006020115]
[null,null,null,"1.24.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001116,null,2006002116,{"$f":"K126+1000","v":2006003116},2006004116,2006005116,2006006116,2006007116,2006008116,2006009116,2006010116,2006011116,2006012116,2006013116,2006014116,2006015116,2006016116,2006017116,2006018116,2006019116,2006020116]
[null,null,null,"1.24.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001117,null,2006002117,{"$f":"K127+1000","v":2006003117},2006004117,2006005117,2006006117,2006007117,2006008117,2006009117,2006010117,2006011117,2006012117,2006013117,2006014117,2006015117,2006016117,2006017117,2006018117,2006019117,2006020117]
[null,null,null,"1.24.3","Direct marketing via internet;",null,29,null,2006001118,null,2006002118,{"$f":"K128+1000","v":2006003118},2006004118,2006005118,2006006118,2006007118,2006008118,2006009118,2006010118,2006011118,2006012118,2006013118,2006014118,2006015118,2006016118,2006017118,2006018118,2006019118,2006020118]
[null,null,null,"1.24.4","Marketing via aggregator;",null,5,null,2006001119,null,2006002119,{"$f":"K129+1000","v":2006003119},2006004119,2006005119,2006006119,2006007119,2006008119,2006009119,2006010119,2006011119,2006012119,2006013119,2006014119,2006015119,2006016119,2006017119,2006018119,2006019119,2006020119]
[null,null,null,"1.24.5","Marketing via referrals;",null,null,null,2006001120,null,2006002120,{"$f":"K130+1000","v":2006003120},2006004120,2006005120,2006006120,2006007120,2006008120,2006009120,2006010120,2006011120,2006012120,2006013120,2006014120,2006015120,2006016120,2006017120,2006018120,2006019120,2006020120]
[null,null,null,"1.24.6","By using a mobile application;",null,49,null,2006001121,null,2006002121,{"$f":"K131+1000","v":2006003121},2006004121,2006005121,2006006121,2006007121,2006008121,2006009121,2006010121,2006011121,2006012121,2006013121,2006014121,2006015121,2006016121,2006017121,2006018121,2006019121,2006020121]
[null,null,null,"1.24.7","By using USSD;",null,80,null,2006001122,null,2006002122,{"$f":"K132+1000","v":2006003122},2006004122,2006005122,2006006122,2006007122,2006008122,2006009122,2006010122,2006011122,2006012122,2006013122,2006014122,2006015122,2006016122,2006017122,2006018122,2006019122,2006020122]
[null,null,null,"1.24.8","By using automated advice",null,null,null,2006001123,null,2006002123,{"$f":"K133+1000","v":2006003123},2006004123,2006005123,2006006123,2006007123,2006008123,2006009123,2006010123,2006011123,2006012123,2006013123,2006014123,2006015123,2006016123,2006017123,2006018123,2006019123,2006020123]
[null,null,null,"1.24.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001124,null,2006002124,{"$f":"K134+1000","v":2006003124},2006004124,2006005124,2006006124,2006007124,2006008124,2006009124,2006010124,2006011124,2006012124,2006013124,2006014124,2006015124,2006016124,2006017124,2006018124,2006019124,2006020124]
[null,null,null,"1.24.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001125,null,2006002125,{"$f":"K135+1000","v":2006003125},2006004125,2006005125,2006006125,2006007125,2006008125,2006009125,2006010125,2006011125,2006012125,2006013125,2006014125,2006015125,2006016125,2006017125,2006018125,2006019125,2006020125]
[null,null,null,"1.24.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001126,null,2006002126,{"$f":"K136+1000","v":2006003126},2006004126,2006005126,2006006126,2006007126,2006008126,2006009126,2006010126,2006011126,2006012126,2006013126,2006014126,2006015126,2006016126,2006017126,2006018126,2006019126,2006020126]
[null,null,null,"1.24.12","Other (please specify in Comments section).",null,null,null,2006001127,null,2006002127,{"$f":"K137+1000","v":2006003127},2006004127,2006005127,2006006127,2006007127,2006008127,2006009127,2006010127,2006011127,2006012127,2006013127,2006014127,2006015127,2006016127,2006017127,2006018127,2006019127,2006020127]
[null,null,1.25,null,"State the number of policies surrendered, as indicated above, which was due to replacement in the reporting period as per the breakdown below:",null,"60 , 53",null,2006001128,null,2006002128,{"$f":"K138+1000","v":2006003128},2006004128,2006005128,2006006128,2006007128,2006008128,2006009128,2006010128,2006011128,2006012128,2006013128,2006014128,2006015128,2006016128,2006017128,2006018128,2006019128,2006020128]
[null,null,null,"1.25.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001129,null,2006002129,{"$f":"K139+1000","v":2006003129},2006004129,2006005129,2006006129,2006007129,2006008129,2006009129,2006010129,2006011129,2006012129,2006013129,2006014129,2006015129,2006016129,2006017129,2006018129,2006019129,2006020129]
[null,null,null,"1.25.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001130,null,{"$f":"I140+1000","v":2006002130},{"$f":"K140+1000","v":2006003130},2006004130,2006005130,2006006130,2006007130,2006008130,2006009130,2006010130,2006011130,2006012130,2006013130,2006014130,2006015130,2006016130,2006017130,2006018130,2006019130,2006020130]
[null,null,null,"1.25.3","Direct marketing via internet;",null,29,null,2006001131,null,2006002131,{"$f":"K141+1000","v":2006003131},2006004131,2006005131,2006006131,2006007131,2006008131,2006009131,2006010131,2006011131,2006012131,2006013131,2006014131,2006015131,2006016131,2006017131,2006018131,2006019131,2006020131]
[null,null,null,"1.25.4","Marketing via aggregator;",null,5,null,2006001132,null,2006002132,{"$f":"K142+1000","v":2006003132},2006004132,2006005132,2006006132,2006007132,2006008132,2006009132,2006010132,2006011132,2006012132,2006013132,2006014132,2006015132,2006016132,2006017132,2006018132,2006019132,2006020132]
[null,null,null,"1.25.5","Marketing via referrals;",null,null,null,2006001133,null,2006002133,{"$f":"K143+1000","v":2006003133},2006004133,2006005133,2006006133,2006007133,2006008133,2006009133,2006010133,2006011133,2006012133,2006013133,2006014133,2006015133,2006016133,2006017133,2006018133,2006019133,2006020133]
[null,null,null,"1.25.6","By using a mobile application;",null,49,null,2006001134,null,2006002134,{"$f":"K144+1000","v":2006003134},2006004134,2006005134,2006006134,2006007134,2006008134,2006009134,2006010134,2006011134,2006012134,2006013134,2006014134,2006015134,2006016134,2006017134,2006018134,2006019134,2006020134]
[null,null,null,"1.25.7","By using USSD;",null,80,null,2006001135,null,2006002135,{"$f":"K145+1000","v":2006003135},2006004135,2006005135,2006006135,2006007135,2006008135,2006009135,2006010135,2006011135,2006012135,2006013135,2006014135,2006015135,2006016135,2006017135,2006018135,2006019135,2006020135]
[null,null,null,"1.25.8","By using automated advice",null,null,null,2006001136,null,2006002136,{"$f":"K146+1000","v":2006003136},2006004136,2006005136,2006006136,2006007136,2006008136,2006009136,2006010136,2006011136,2006012136,2006013136,2006014136,2006015136,2006016136,2006017136,2006018136,2006019136,2006020136]
[null,null,null,"1.25.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001137,null,2006002137,{"$f":"K147+1000","v":2006003137},2006004137,2006005137,2006006137,2006007137,2006008137,2006009137,2006010137,2006011137,2006012137,2006013137,2006014137,2006015137,2006016137,2006017137,2006018137,2006019137,2006020137]
[null,null,null,"1.25.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001138,null,2006002138,{"$f":"K148+1000","v":2006003138},2006004138,2006005138,2006006138,2006007138,2006008138,2006009138,2006010138,2006011138,2006012138,2006013138,2006014138,2006015138,2006016138,2006017138,2006018138,2006019138,2006020138]
[null,null,null,"1.25.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001139,null,2006002139,{"$f":"K149+1000","v":2006003139},2006004139,2006005139,2006006139,2006007139,2006008139,2006009139,2006010139,2006011139,2006012139,2006013139,2006014139,2006015139,2006016139,2006017139,2006018139,2006019139,2006020139]
[null,null,null,"1.25.12","Other (please specify in Comments section).",null,null,null,2006001140,null,2006002140,{"$f":"K150+1000","v":2006003140},2006004140,2006005140,2006006140,2006007140,2006008140,2006009140,2006010140,2006011140,2006012140,2006013140,2006014140,2006015140,2006016140,2006017140,2006018140,2006019140,2006020140]
[null,null,1.26,null,"State the number of policies surrendered in the reporting period as grouped below:",null,"60 , 53",null,2006001141,null,2006002141,{"$f":"K151+1000","v":2006003141},2006004141,2006005141,2006006141,2006007141,2006008141,2006009141,2006010141,2006011141,2006012141,2006013141,2006014141,2006015141,2006016141,2006017141,2006018141,2006019141,2006020141]
[null,null,null,"1.26.1","Age 0 - 18 years",null,null,null,2006001142,null,2006002142,{"$f":"K152+1000","v":2006003142},2006004142,2006005142,2006006142,2006007142,2006008142,2006009142,2006010142,2006011142,2006012142,2006013142,2006014142,2006015142,2006016142,2006017142,2006018142,2006019142,2006020142]
[null,null,null,"1.26.2","Age 19 - 35 years",null,null,null,2006001143,null,2006002143,{"$f":"K153+1000","v":2006003143},2006004143,2006005143,2006006143,2006007143,2006008143,2006009143,2006010143,2006011143,2006012143,2006013143,2006014143,2006015143,2006016143,2006017143,2006018143,2006019143,2006020143]
[null,null,null,"1.26.3","Age 36 - 45 years",null,null,null,2006001144,null,2006002144,{"$f":"K154+1000","v":2006003144},2006004144,2006005144,2006006144,2006007144,2006008144,2006009144,2006010144,2006011144,2006012144,2006013144,2006014144,2006015144,2006016144,2006017144,2006018144,2006019144,2006020144]
[null,null,null,"1.26.4","Age 46 - 62 years",null,null,null,2006001145,null,2006002145,{"$f":"K155+1000","v":2006003145},2006004145,2006005145,2006006145,2006007145,2006008145,2006009145,2006010145,2006011145,2006012145,2006013145,2006014145,2006015145,2006016145,2006017145,2006018145,2006019145,2006020145]
[null,null,null,"1.26.5","Age 63+",null,null,null,2006001146,null,2006002146,{"$f":"K156+1000","v":2006003146},2006004146,2006005146,2006006146,2006007146,2006008146,2006009146,2006010146,2006011146,2006012146,2006013146,2006014146,2006015146,2006016146,2006017146,2006018146,2006019146,2006020146]
[null,null,1.27,null,"State the number of policies less than 12 months old made paid-up in the reporting period as per the breakdown below: ",null,"53 , 59",null,2006001147,null,2006002147,{"$f":"K157+1000","v":2006003147},2006004147,2006005147,2006006147,2006007147,2006008147,2006009147,2006010147,2006011147,2006012147,2006013147,2006014147,2006015147,2006016147,2006017147,2006018147,2006019147,2006020147]
[null,null,null,"1.27.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001148,null,2006002148,{"$f":"K158+1000","v":2006003148},2006004148,2006005148,2006006148,2006007148,2006008148,2006009148,2006010148,2006011148,2006012148,2006013148,2006014148,2006015148,2006016148,2006017148,2006018148,2006019148,2006020148]
[null,null,null,"1.27.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001149,null,2006002149,{"$f":"K159+1000","v":2006003149},2006004149,2006005149,2006006149,2006007149,2006008149,2006009149,2006010149,2006011149,2006012149,2006013149,2006014149,2006015149,2006016149,2006017149,2006018149,2006019149,2006020149]
[null,null,null,"1.27.3","Direct marketing via internet;",null,29,null,2006001150,null,2006002150,{"$f":"K160+1000","v":2006003150},2006004150,2006005150,2006006150,2006007150,2006008150,2006009150,2006010150,2006011150,2006012150,2006013150,2006014150,2006015150,2006016150,2006017150,2006018150,2006019150,2006020150]
[null,null,null,"1.27.4","Marketing via aggregator;",null,5,null,2006001151,null,2006002151,{"$f":"K161+1000","v":2006003151},2006004151,2006005151,2006006151,2006007151,2006008151,2006009151,2006010151,2006011151,2006012151,2006013151,2006014151,2006015151,2006016151,2006017151,2006018151,2006019151,2006020151]
[null,null,null,"1.27.5","Marketing via referrals;",null,null,null,2006001152,null,2006002152,{"$f":"K162+1000","v":2006003152},2006004152,2006005152,2006006152,2006007152,2006008152,2006009152,2006010152,2006011152,2006012152,2006013152,2006014152,2006015152,2006016152,2006017152,2006018152,2006019152,2006020152]
[null,null,null,"1.27.6","By using a mobile application;",null,49,null,2006001153,null,2006002153,{"$f":"K163+1000","v":2006003153},2006004153,2006005153,2006006153,2006007153,2006008153,2006009153,2006010153,2006011153,2006012153,2006013153,2006014153,2006015153,2006016153,2006017153,2006018153,2006019153,2006020153]
[null,null,null,"1.27.7","By using USSD;",null,80,null,2006001154,null,2006002154,{"$f":"K164+1000","v":2006003154},2006004154,2006005154,2006006154,2006007154,2006008154,2006009154,2006010154,2006011154,2006012154,2006013154,2006014154,2006015154,2006016154,2006017154,2006018154,2006019154,2006020154]
[null,null,null,"1.27.8","By using automated advice",null,null,null,2006001155,null,2006002155,{"$f":"K165+1000","v":2006003155},2006004155,2006005155,2006006155,2006007155,2006008155,2006009155,2006010155,2006011155,2006012155,2006013155,2006014155,2006015155,2006016155,2006017155,2006018155,2006019155,2006020155]
[null,null,null,"1.27.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001156,null,2006002156,{"$f":"K166+1000","v":2006003156},2006004156,2006005156,2006006156,2006007156,2006008156,2006009156,2006010156,2006011156,2006012156,2006013156,2006014156,2006015156,2006016156,2006017156,2006018156,2006019156,2006020156]
[null,null,null,"1.27.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001157,null,2006002157,{"$f":"K167+1000","v":2006003157},2006004157,2006005157,2006006157,2006007157,2006008157,2006009157,2006010157,2006011157,2006012157,2006013157,2006014157,2006015157,2006016157,2006017157,2006018157,2006019157,2006020157]
[null,null,null,"1.27.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001158,null,2006002158,{"$f":"K168+1000","v":2006003158},2006004158,2006005158,2006006158,2006007158,2006008158,2006009158,2006010158,2006011158,2006012158,2006013158,2006014158,2006015158,2006016158,2006017158,2006018158,2006019158,2006020158]
[null,null,null,"1.27.12","Other (please specify in Comments section).",null,null,null,2006001159,null,2006002159,{"$f":"K169+1000","v":2006003159},2006004159,2006005159,2006006159,2006007159,2006008159,2006009159,2006010159,2006011159,2006012159,2006013159,2006014159,2006015159,2006016159,2006017159,2006018159,2006019159,2006020159]
[null,null,1.28,null,"State the number of policies less than 12 months old made paid-up in the reporting period as grouped below:",null,"53 , 59",null,2006001160,null,2006002160,{"$f":"K170+1000","v":2006003160},2006004160,2006005160,2006006160,2006007160,2006008160,2006009160,2006010160,2006011160,2006012160,2006013160,2006014160,2006015160,2006016160,2006017160,2006018160,2006019160,2006020160]
[null,null,null,"1.28.1","Age 0 - 18 years",null,null,null,2006001161,null,2006002161,{"$f":"K171+1000","v":2006003161},2006004161,2006005161,2006006161,2006007161,2006008161,2006009161,2006010161,2006011161,2006012161,2006013161,2006014161,2006015161,2006016161,2006017161,2006018161,2006019161,2006020161]
[null,null,null,"1.28.2","Age 19 - 35 years",null,null,null,2006001162,null,2006002162,{"$f":"K172+1000","v":2006003162},2006004162,2006005162,2006006162,2006007162,2006008162,2006009162,2006010162,2006011162,2006012162,2006013162,2006014162,2006015162,2006016162,2006017162,2006018162,2006019162,2006020162]
[null,null,null,"1.28.3","Age 36 - 45 years",null,null,null,2006001163,null,2006002163,{"$f":"K173+1000","v":2006003163},2006004163,2006005163,2006006163,2006007163,2006008163,2006009163,2006010163,2006011163,2006012163,2006013163,2006014163,2006015163,2006016163,2006017163,2006018163,2006019163,2006020163]
[null,null,null,"1.28.4","Age 46 - 62 years",null,null,null,2006001164,null,2006002164,{"$f":"K174+1000","v":2006003164},2006004164,2006005164,2006006164,2006007164,2006008164,2006009164,2006010164,2006011164,2006012164,2006013164,2006014164,2006015164,2006016164,2006017164,2006018164,2006019164,2006020164]
[null,null,null,"1.28.5","Age 63+",null,null,null,2006001165,null,2006002165,{"$f":"K175+1000","v":2006003165},2006004165,2006005165,2006006165,2006007165,2006008165,2006009165,2006010165,2006011165,2006012165,2006013165,2006014165,2006015165,2006016165,2006017165,2006018165,2006019165,2006020165]
[null,null,1.29,null,"State the number of policies between 12 and 24 months old made paid-up in the reporting period.",null,"53 , 59",null,2006001166,null,2006002166,{"$f":"K176+1000","v":2006003166},2006004166,2006005166,2006006166,2006007166,2006008166,2006009166,2006010166,2006011166,2006012166,2006013166,2006014166,2006015166,2006016166,2006017166,2006018166,2006019166,2006020166]
[null,null,1.3,null,"State the number of policies between 12 and 24 months old made paid-up in the reporting period as grouped below: ",null,"53 , 59",null,2006001167,null,2006002167,{"$f":"K177+1000","v":2006003167},2006004167,2006005167,2006006167,2006007167,2006008167,2006009167,2006010167,2006011167,2006012167,2006013167,2006014167,2006015167,2006016167,2006017167,2006018167,2006019167,2006020167]
[null,null,null,"1.30.1","Age 0 - 18 years",null,null,null,2006001168,null,2006002168,{"$f":"K178+1000","v":2006003168},2006004168,2006005168,2006006168,2006007168,2006008168,2006009168,2006010168,2006011168,2006012168,2006013168,2006014168,2006015168,2006016168,2006017168,2006018168,2006019168,2006020168]
[null,null,null,"1.30.2","Age 19 - 35 years",null,null,null,2006001169,null,2006002169,{"$f":"K179+1000","v":2006003169},2006004169,2006005169,2006006169,2006007169,2006008169,2006009169,2006010169,2006011169,2006012169,2006013169,2006014169,2006015169,2006016169,2006017169,2006018169,2006019169,2006020169]
[null,null,null,"1.30.3","Age 36 - 45 years",null,null,null,2006001170,null,2006002170,{"$f":"K180+1000","v":2006003170},2006004170,2006005170,2006006170,2006007170,2006008170,2006009170,2006010170,2006011170,2006012170,2006013170,2006014170,2006015170,2006016170,2006017170,2006018170,2006019170,2006020170]
[null,null,null,"1.30.4","Age 46 - 62 years",null,null,null,2006001171,null,2006002171,{"$f":"K181+1000","v":2006003171},2006004171,2006005171,2006006171,2006007171,2006008171,2006009171,2006010171,2006011171,2006012171,2006013171,2006014171,2006015171,2006016171,2006017171,2006018171,2006019171,2006020171]
[null,null,null,"1.30.5","Age 63+",null,null,null,2006001172,null,2006002172,{"$f":"K182+1000","v":2006003172},2006004172,2006005172,2006006172,2006007172,2006008172,2006009172,2006010172,2006011172,2006012172,2006013172,2006014172,2006015172,2006016172,2006017172,2006018172,2006019172,2006020172]
[null,null,1.31,null,"State the number of policies older than 24 months made paid-up in the reporting period.",null,"53 , 59",null,2006001173,null,2006002173,{"$f":"K183+1000","v":2006003173},2006004173,2006005173,2006006173,2006007173,2006008173,2006009173,2006010173,2006011173,2006012173,2006013173,2006014173,2006015173,2006016173,2006017173,2006018173,2006019173,2006020173]
[null,null,1.32,null,"State the number of policies older than 24 months made paid-up in the reporting period as grouped below:",null,"53 , 59",null,2006001174,null,2006002174,{"$f":"K184+1000","v":2006003174},2006004174,2006005174,2006006174,2006007174,2006008174,2006009174,2006010174,2006011174,2006012174,2006013174,2006014174,2006015174,2006016174,2006017174,2006018174,2006019174,2006020174]
[null,null,null,"1.32.1","Age 0 - 18 years",null,null,null,2006001175,null,2006002175,{"$f":"K185+1000","v":2006003175},2006004175,2006005175,2006006175,2006007175,2006008175,2006009175,2006010175,2006011175,2006012175,2006013175,2006014175,2006015175,2006016175,2006017175,2006018175,2006019175,2006020175]
[null,null,null,"1.32.2","Age 19 - 35 years",null,null,null,2006001176,null,2006002176,{"$f":"K186+1000","v":2006003176},2006004176,2006005176,2006006176,2006007176,2006008176,2006009176,2006010176,2006011176,2006012176,2006013176,2006014176,2006015176,2006016176,2006017176,2006018176,2006019176,2006020176]
[null,null,null,"1.32.3","Age 36 - 45 years",null,null,null,2006001177,null,2006002177,{"$f":"K187+1000","v":2006003177},2006004177,2006005177,2006006177,2006007177,2006008177,2006009177,2006010177,2006011177,2006012177,2006013177,2006014177,2006015177,2006016177,2006017177,2006018177,2006019177,2006020177]
[null,null,null,"1.32.4","Age 46 - 62 years",null,null,null,2006001178,null,2006002178,{"$f":"K188+1000","v":2006003178},2006004178,2006005178,2006006178,2006007178,2006008178,2006009178,2006010178,2006011178,2006012178,2006013178,2006014178,2006015178,2006016178,2006017178,2006018178,2006019178,2006020178]
[null,null,null,"1.32.5","Age 63+",null,null,null,2006001179,null,2006002179,{"$f":"K189+1000","v":2006003179},2006004179,2006005179,2006006179,2006007179,2006008179,2006009179,2006010179,2006011179,2006012179,2006013179,2006014179,2006015179,2006016179,2006017179,2006018179,2006019179,2006020179]
[null,null,1.33,null,"State the number of policies that reached their maturity date in the last reporting period.",null,53,null,2006001180,null,2006002180,{"$f":"K190+1000","v":2006003180},2006004180,2006005180,2006006180,2006007180,2006008180,2006009180,2006010180,2006011180,2006012180,2006013180,2006014180,2006015180,2006016180,2006017180,2006018180,2006019180,2006020180]
[null,null,1.34,null,"State the number of new policies, which were replacement policies, issued  in the reporting period, as per the breakdown below:",null,57,null,2006001181,null,2006002181,{"$f":"K191+1000","v":2006003181},2006004181,2006005181,2006006181,2006007181,2006008181,2006009181,2006010181,2006011181,2006012181,2006013181,2006014181,2006015181,2006016181,2006017181,2006018181,2006019181,2006020181]
[null,null,null,"1.34.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2006001182,null,2006002182,{"$f":"K192+1000","v":2006003182},2006004182,2006005182,2006006182,2006007182,2006008182,2006009182,2006010182,2006011182,2006012182,2006013182,2006014182,2006015182,2006016182,2006017182,2006018182,2006019182,2006020182]
[null,null,null,"1.34.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2006001183,null,2006002183,{"$f":"K193+1000","v":2006003183},2006004183,2006005183,2006006183,2006007183,2006008183,2006009183,2006010183,2006011183,2006012183,2006013183,2006014183,2006015183,2006016183,2006017183,2006018183,2006019183,2006020183]
[null,null,null,"1.34.3","Direct marketing via internet;",null,29,null,2006001184,null,2006002184,{"$f":"K194+1000","v":2006003184},2006004184,2006005184,2006006184,2006007184,2006008184,2006009184,2006010184,2006011184,2006012184,2006013184,2006014184,2006015184,2006016184,2006017184,2006018184,2006019184,2006020184]
[null,null,null,"1.34.4","Marketing via aggregator;",null,5,null,2006001185,null,2006002185,{"$f":"K195+1000","v":2006003185},2006004185,2006005185,2006006185,2006007185,2006008185,2006009185,2006010185,2006011185,2006012185,2006013185,2006014185,2006015185,2006016185,2006017185,2006018185,2006019185,2006020185]
[null,null,null,"1.34.5","Marketing via referrals;",null,null,null,2006001186,null,2006002186,{"$f":"K196+1000","v":2006003186},2006004186,2006005186,2006006186,2006007186,2006008186,2006009186,2006010186,2006011186,2006012186,2006013186,2006014186,2006015186,2006016186,2006017186,2006018186,2006019186,2006020186]
[null,null,null,"1.34.6","By using a mobile application;",null,49,null,2006001187,null,2006002187,{"$f":"K197+1000","v":2006003187},2006004187,2006005187,2006006187,2006007187,2006008187,2006009187,2006010187,2006011187,2006012187,2006013187,2006014187,2006015187,2006016187,2006017187,2006018187,2006019187,2006020187]
[null,null,null,"1.34.7","By using USSD;",null,80,null,2006001188,null,2006002188,{"$f":"K198+1000","v":2006003188},2006004188,2006005188,2006006188,2006007188,2006008188,2006009188,2006010188,2006011188,2006012188,2006013188,2006014188,2006015188,2006016188,2006017188,2006018188,2006019188,2006020188]
[null,null,null,"1.34.8","By using automated advice",null,null,null,2006001189,null,2006002189,{"$f":"K199+1000","v":2006003189},2006004189,2006005189,2006006189,2006007189,2006008189,2006009189,2006010189,2006011189,2006012189,2006013189,2006014189,2006015189,2006016189,2006017189,2006018189,2006019189,2006020189]
[null,null,null,"1.34.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2006001190,null,2006002190,{"$f":"K200+1000","v":2006003190},2006004190,2006005190,2006006190,2006007190,2006008190,2006009190,2006010190,2006011190,2006012190,2006013190,2006014190,2006015190,2006016190,2006017190,2006018190,2006019190,2006020190]
[null,null,null,"1.34.10","Face-to-face by insurer's juristic representatives;",null,null,null,2006001191,null,2006002191,{"$f":"K201+1000","v":2006003191},2006004191,2006005191,2006006191,2006007191,2006008191,2006009191,2006010191,2006011191,2006012191,2006013191,2006014191,2006015191,2006016191,2006017191,2006018191,2006019191,2006020191]
[null,null,null,"1.34.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2006001192,null,2006002192,{"$f":"K202+1000","v":2006003192},2006004192,2006005192,2006006192,2006007192,2006008192,2006009192,2006010192,2006011192,2006012192,2006013192,2006014192,2006015192,2006016192,2006017192,2006018192,2006019192,2006020192]
[null,null,null,"1.34.12","Other (please specify in Comments section).",null,null,null,2006001193,null,2006002193,{"$f":"K203+1000","v":2006003193},2006004193,2006005193,2006006193,2006007193,2006008193,2006009193,2006010193,2006011193,2006012193,2006013193,2006014193,2006015193,2006016193,2006017193,2006018193,2006019193,2006020193]
[null,null,1.35,null,"State the number of new policies, which were replacement policies, issued  in the reporting period.",null,51,null,2006001194,null,{"$f":"I204+1000","v":2006002194},{"$f":"K204+1000","v":2006003194},2006004194,2006005194,2006006194,2006007194,2006008194,2006009194,2006010194,2006011194,2006012194,2006013194,2006014194,2006015194,2006016194,2006017194,2006018194,2006019194,2006020194]
[null,null,1.36,null,"State the number of \"Replacement Records of Advice\" received during the reporting period",null,null,null,2006001195,null,{"$f":"I205+1000","v":2006002195},{"$f":"K205+1000","v":2006003195},2006004195,2006005195,2006006195,2006007195,2006008195,2006009195,2006010195,2006011195,2006012195,2006013195,2006014195,2006015195,2006016195,2006017195,2006018195,2006019195,2006020195]
[null,null,1.37,null,"State the number of \"Replacement Records of Advice\" audited during the reporting period.",null,null,null,2006001196,null,{"$f":"I206+1000","v":2006002196},{"$f":"K206+1000","v":2006003196},2006004196,2006005196,2006006196,2006007196,2006008196,2006009196,2006010196,2006011196,2006012196,2006013196,2006014196,2006015196,2006016196,2006017196,2006018196,2006019196,2006020196]
[null,null,1.38,null,"State the number of non-compliant replacements reported to the Authority during the reporting period",null,null,null,2006001197,null,{"$f":"I207+1000","v":2006002197},{"$f":"K207+1000","v":2006003197},2006004197,2006005197,2006006197,2006007197,2006008197,2006009197,2006010197,2006011197,2006012197,2006013197,2006014197,2006015197,2006016197,2006017197,2006018197,2006019197,2006020197]
[]
[null,null,"2   THIRD PARTY AGREEMENTS"]
[]
[null,null,2.1,null,"State the total number of binder agreements where the binder holder has a black ownership of 51% or more",null,56,null,{"$f":"I207+1","v":2006001198},null,{"$f":"I211+1000","v":2006002198},{"$f":"K211+1000","v":2006003198},2006004198,2006005198,2006006198,2006007198,2006008198,2006009198,2006010198,2006011198,2006012198,2006013198,2006014198,2006015198,2006016198,2006017198,2006018198,2006019198,2006020198]
[null,null,2.2000000000000002,null,"State the number of binder agreements with non-mandated intermediaries at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"I211+1","v":2006001199},null,2006002199,{"$f":"K212+1000","v":2006003199},2006004199,2006005199,2006006199,2006007199,2006008199,2006009199,2006010199,2006011199,2006012199,2006013199,2006014199,2006015199,2006016199,2006017199,2006018199,2006019199,2006020199]
[null,null,null,"2.2.1","Enter into, vary or renew a policy",null,null,null,{"$f":"I212+1","v":2006001200},null,2006002200,{"$f":"K213+1000","v":2006003200},2006004200,2006005200,2006006200,2006007200,2006008200,2006009200,2006010200,2006011200,2006012200,2006013200,2006014200,2006015200,2006016200,2006017200,2006018200,2006019200,2006020200]
[null,null,null,"2.2.2","Determining wording of a policy",null,null,null,2006001201,null,2006002201,{"$f":"K214+1000","v":2006003201},2006004201,2006005201,2006006201,2006007201,2006008201,2006009201,2006010201,2006011201,2006012201,2006013201,2006014201,2006015201,2006016201,2006017201,2006018201,2006019201,2006020201]
[null,null,null,"2.2.3","Determining premiums under a policy",null,null,null,2006001202,null,2006002202,{"$f":"K215+1000","v":2006003202},2006004202,2006005202,2006006202,2006007202,2006008202,2006009202,2006010202,2006011202,2006012202,2006013202,2006014202,2006015202,2006016202,2006017202,2006018202,2006019202,2006020202]
[null,null,null,"2.2.4","Determining the value of  benefits under a policy",null,8,null,2006001203,null,2006002203,{"$f":"K216+1000","v":2006003203},2006004203,2006005203,2006006203,2006007203,2006008203,2006009203,2006010203,2006011203,2006012203,2006013203,2006014203,2006015203,2006016203,2006017203,2006018203,2006019203,2006020203]
[null,null,null,"2.2.5","Settling a claim under a policy",null,null,null,2006001204,null,2006002204,{"$f":"K217+1000","v":2006003204},2006004204,2006005204,2006006204,2006007204,2006008204,2006009204,2006010204,2006011204,2006012204,2006013204,2006014204,2006015204,2006016204,2006017204,2006018204,2006019204,2006020204]
[null,null,2.2999999999999998,null,"Please state the binder fees paid to all non-mandated intermediaries in the reporting period as per the breakdown of binder functions below:",null,9,null,2006001205,null,2006002205,{"$f":"K218+1000","v":2006003205},2006004205,2006005205,2006006205,2006007205,2006008205,2006009205,2006010205,2006011205,2006012205,2006013205,2006014205,2006015205,2006016205,2006017205,2006018205,2006019205,2006020205]
[null,null,null,"2.3.1","Enter into, vary or renew a policy;",null,null,null,2006001206,null,2006002206,{"$f":"K219+1000","v":2006003206},2006004206,2006005206,2006006206,2006007206,2006008206,2006009206,2006010206,2006011206,2006012206,2006013206,2006014206,2006015206,2006016206,2006017206,2006018206,2006019206,2006020206]
[null,null,null,"2.3.2","Determining wording of a policy;",null,"",null,2006001207,null,2006002207,{"$f":"K220+1000","v":2006003207},2006004207,2006005207,2006006207,2006007207,2006008207,2006009207,2006010207,2006011207,2006012207,2006013207,2006014207,2006015207,2006016207,2006017207,2006018207,2006019207,2006020207]
[null,null,null,"2.3.3","Determining premiums under a policy;",null,"",null,2006001208,null,2006002208,{"$f":"K221+1000","v":2006003208},2006004208,2006005208,2006006208,2006007208,2006008208,2006009208,2006010208,2006011208,2006012208,2006013208,2006014208,2006015208,2006016208,2006017208,2006018208,2006019208,2006020208]
[null,null,null,"2.3.4","Determining the value of benefits under a policy;",null,8,null,2006001209,null,2006002209,{"$f":"K222+1000","v":2006003209},2006004209,2006005209,2006006209,2006007209,2006008209,2006009209,2006010209,2006011209,2006012209,2006013209,2006014209,2006015209,2006016209,2006017209,2006018209,2006019209,2006020209]
[null,null,null,"2.3.5","Settling a claim under a policy.",null,null,null,2006001210,null,2006002210,{"$f":"K223+1000","v":2006003210},2006004210,2006005210,2006006210,2006007210,2006008210,2006009210,2006010210,2006011210,2006012210,2006013210,2006014210,2006015210,2006016210,2006017210,2006018210,2006019210,2006020210]
[null,null,2.4,null,"State the number of binder agreements with Underwriting Managers at the end of the reporting period as per the breakdown:",null,null,null,2006001211,null,2006002211,{"$f":"K224+1000","v":2006003211},2006004211,2006005211,2006006211,2006007211,2006008211,2006009211,2006010211,2006011211,2006012211,2006013211,2006014211,2006015211,2006016211,2006017211,2006018211,2006019211,2006020211]
[null,null,null,"2.4.1","Enter into, vary or renew a policy",null,null,null,2006001212,null,2006002212,{"$f":"K225+1000","v":2006003212},2006004212,2006005212,2006006212,2006007212,2006008212,2006009212,2006010212,2006011212,2006012212,2006013212,2006014212,2006015212,2006016212,2006017212,2006018212,2006019212,2006020212]
[null,null,null,"2.4.2","Determining wording of a policy",null,null,null,2006001213,null,2006002213,{"$f":"K226+1000","v":2006003213},2006004213,2006005213,2006006213,2006007213,2006008213,2006009213,2006010213,2006011213,2006012213,2006013213,2006014213,2006015213,2006016213,2006017213,2006018213,2006019213,2006020213]
[null,null,null,"2.4.3","Determining premiums under a policy",null,null,null,2006001214,null,2006002214,{"$f":"K227+1000","v":2006003214},2006004214,2006005214,2006006214,2006007214,2006008214,2006009214,2006010214,2006011214,2006012214,2006013214,2006014214,2006015214,2006016214,2006017214,2006018214,2006019214,2006020214]
[null,null,null,"2.4.4","Determining the value of  benefits under a policy",null,8,null,2006001215,null,2006002215,{"$f":"K228+1000","v":2006003215},2006004215,2006005215,2006006215,2006007215,2006008215,2006009215,2006010215,2006011215,2006012215,2006013215,2006014215,2006015215,2006016215,2006017215,2006018215,2006019215,2006020215]
[null,null,null,"2.4.5","Settling a claim under a policy",null,null,null,2006001216,null,2006002216,{"$f":"K229+1000","v":2006003216},2006004216,2006005216,2006006216,2006007216,2006008216,2006009216,2006010216,2006011216,2006012216,2006013216,2006014216,2006015216,2006016216,2006017216,2006018216,2006019216,2006020216]
[null,null,2.5,null,"Please state the binder fees paid to all Underwriting Managers in the reporting period as per the breakdown of binder functions below:",null,9,null,2006001217,null,2006002217,{"$f":"K230+1000","v":2006003217},2006004217,2006005217,2006006217,2006007217,2006008217,2006009217,2006010217,2006011217,2006012217,2006013217,2006014217,2006015217,2006016217,2006017217,2006018217,2006019217,2006020217]
[null,null,null,"2.5.1","Enter into, vary or renew a policy;",null,null,null,2006001218,null,2006002218,{"$f":"K231+1000","v":2006003218},2006004218,2006005218,2006006218,2006007218,2006008218,2006009218,2006010218,2006011218,2006012218,2006013218,2006014218,2006015218,2006016218,2006017218,2006018218,2006019218,2006020218]
[null,null,null,"2.5.2","Determining wording of a policy;",null,null,null,2006001219,null,2006002219,{"$f":"K232+1000","v":2006003219},2006004219,2006005219,2006006219,2006007219,2006008219,2006009219,2006010219,2006011219,2006012219,2006013219,2006014219,2006015219,2006016219,2006017219,2006018219,2006019219,2006020219]
[null,null,null,"2.5.3","Determining premiums under a policy;",null,null,null,2006001220,null,2006002220,{"$f":"K233+1000","v":2006003220},2006004220,2006005220,2006006220,2006007220,2006008220,2006009220,2006010220,2006011220,2006012220,2006013220,2006014220,2006015220,2006016220,2006017220,2006018220,2006019220,2006020220]
[null,null,null,"2.5.4","Determining the value of benefits under a policy;",null,8,null,2006001221,null,2006002221,{"$f":"K234+1000","v":2006003221},2006004221,2006005221,2006006221,2006007221,2006008221,2006009221,2006010221,2006011221,2006012221,2006013221,2006014221,2006015221,2006016221,2006017221,2006018221,2006019221,2006020221]
[null,null,null,"2.5.5","Settling a claim under a policy.",null,null,null,2006001222,null,2006002222,{"$f":"K235+1000","v":2006003222},2006004222,2006005222,2006006222,2006007222,2006008222,2006009222,2006010222,2006011222,2006012222,2006013222,2006014222,2006015222,2006016222,2006017222,2006018222,2006019222,2006020222]
[null,null,2.6,null,"Please state the total profit share paid to Underwriting Managers in the last reporting period.",null,null,null,2006001223,null,2006002223,{"$f":"K236+1000","v":2006003223},2006004223,2006005223,2006006223,2006007223,2006008223,2006009223,2006010223,2006011223,2006012223,2006013223,2006014223,2006015223,2006016223,2006017223,2006018223,2006019223,2006020223]
[null,null,2.7,null,"Please state the number of cell captive arrangements in force at the end of the reporting period as per the breakdown below:",null,null,null,2006001224,null,2006002224,{"$f":"K237+1000","v":2006003224},2006004224,2006005224,2006006224,2006007224,2006008224,2006009224,2006010224,2006011224,2006012224,2006013224,2006014224,2006015224,2006016224,2006017224,2006018224,2006019224,2006020224]
[null,null,null,"2.7.1","Where the cell owners are non-mandated intermediaries",null,null,null,2006001225,null,2006002225,{"$f":"K238+1000","v":2006003225},2006004225,2006005225,2006006225,2006007225,2006008225,2006009225,2006010225,2006011225,2006012225,2006013225,2006014225,2006015225,2006016225,2006017225,2006018225,2006019225,2006020225]
[null,null,null,"2.7.2","Where the cell owners are underwriting managers",null,null,null,2006001226,null,2006002226,{"$f":"K239+1000","v":2006003226},2006004226,2006005226,2006006226,2006007226,2006008226,2006009226,2006010226,2006011226,2006012226,2006013226,2006014226,2006015226,2006016226,2006017226,2006018226,2006019226,2006020226]
[null,null,null,"2.7.3","Other (please specify in Comments section).",null,null,null,2006001227,null,2006002227,{"$f":"K240+1000","v":2006003227},2006004227,2006005227,2006006227,2006007227,2006008227,2006009227,2006010227,2006011227,2006012227,2006013227,2006014227,2006015227,2006016227,2006017227,2006018227,2006019227,2006020227]
[null,null,2.8,null,"Please state the total aggregation fees paid to all other parties, including intermediaries and Underwriting Managers, in the reporting period.",null,4,null,2006001228,null,2006002228,{"$f":"K241+1000","v":2006003228},2006004228,2006005228,2006006228,2006007228,2006008228,2006009228,2006010228,2006011228,2006012228,2006013228,2006014228,2006015228,2006016228,2006017228,2006018228,2006019228,2006020228]
[null,null,2.9,null,"Please state the total of any other fees, paid to FSP’s or representatives in terms of FAIS, as per the breakdown below in the reporting period as per the breakdown below:",null,null,null,2006001229,null,2006002229,{"$f":"K242+1000","v":2006003229},2006004229,2006005229,2006006229,2006007229,2006008229,2006009229,2006010229,2006011229,2006012229,2006013229,2006014229,2006015229,2006016229,2006017229,2006018229,2006019229,2006020229]
[null,null,null,"2.9.1","Intermediaries",null,null,null,2006001230,null,2006002230,{"$f":"K243+1000","v":2006003230},2006004230,2006005230,2006006230,2006007230,2006008230,2006009230,2006010230,2006011230,2006012230,2006013230,2006014230,2006015230,2006016230,2006017230,2006018230,2006019230,2006020230]
[null,null,null,"2.9.2","Underwriting managers",null,null,null,2006001231,null,2006002231,{"$f":"K244+1000","v":2006003231},2006004231,2006005231,2006006231,2006007231,2006008231,2006009231,2006010231,2006011231,2006012231,2006013231,2006014231,2006015231,2006016231,2006017231,2006018231,2006019231,2006020231]
[null,null,null,"2.9.3","Other (please specify in Comments section).",null,null,null,2006001232,null,2006002232,{"$f":"K245+1000","v":2006003232},2006004232,2006005232,2006006232,2006007232,2006008232,2006009232,2006010232,2006011232,2006012232,2006013232,2006014232,2006015232,2006016232,2006017232,2006018232,2006019232,2006020232]
[]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2006000000}]

{"sheet":"Life Insurer-BC Add Group","index":18,"n_rows":230,"n_cols":19,"rows_kept":230,"cut":false,"hidden":true,"merged":[[237,2,237,9],[5,6,6,6],[5,8,6,8],[5,13,5,17],[229,2,229,9],[230,2,230,9],[231,2,231,9],[232,2,232,9],[233,2,233,9],[234,2,234,9],[235,2,235,9],[236,2,236,9],[5,10,6,10],[5,11,6,11],[5,12,6,12],[244,2,244,9],[245,2,245,9],[238,2,238,9],[239,2,239,9],[240,2,240,9],[241,2,241,9],[242,2,242,9],[243,2,243,9]]}
[]
[null,null,"LIFE INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Risk","Funeral","Fund Risk","Fund Investments - Fund Member Policies",null,null,null,null,"Combined Policies"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"Guaranteed (partially or fully)","Market related","Linked","With discretionary participation features","Combination","Fund Member Policies"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of policies in force at the end of the reporting period.",null,53,null,2007001001,null,{"$f":"I11+1000","v":2007002001},{"$f":"K11+1000","v":2007003001},{"$f":"L11+1000","v":2007004001},2007005001,2007006001,2007007001,2007008001,2007009001,2007010001]
[null,null,1.2,null,"State the number of members on the policies in force at the end of the reporting period.",null,null,null,{"$f":"I11+1","v":2007001002},null,{"$f":"I12+1000","v":2007002002},{"$f":"K12+1000","v":2007003002},2007004002,2007005002,2007006002,2007007002,2007008002,2007009002,2007010002]
[null,null,1.3,null,"State the number of policies with single premiums in force at the end of the reporting period.",null,53,null,{"$f":"I12+1","v":2007001003},null,2007002003,{"$f":"K13+1000","v":2007003003},2007004003,2007005003,2007006003,2007007003,2007008003,2007009003,2007010003]
["LoB_5a",null,1.4,null,"State the total gross written premium for all policies in force at the end of the reporting period.",null,39,null,2007001004,null,2007002004,{"$f":"K14+1000","v":2007003004},2007004004,2007005004,2007006004,2007007004,2007008004,2007009004,2007010004]
[null,null,1.5,null,"State the total assets under management for all policies in force at the end of the reporting period.",null,null,null,2007001005,null,2007002005,{"$f":"K15+1000","v":2007003005},2007004005,2007005005,2007006005,2007007005,2007008005,2007009005,2007010005]
[null,null,1.6,null,"State the number of policies launched by the insurer during the reporting period as per the breakdown below:",null,53,null,2007001006,null,2007002006,{"$f":"K16+1000","v":2007003006},2007004006,2007005006,2007006006,2007007006,2007008006,2007009006,2007010006]
[null,null,null,"1.6.1","New",null,null,null,2007001007,null,2007002007,{"$f":"K17+1000","v":2007003007},2007004007,2007005007,2007006007,2007007007,2007008007,2007009007,2007010007]
[null,null,null,"1.6.2","Rebranded",null,null,null,2007001008,null,2007002008,{"$f":"K18+1000","v":2007003008},2007004008,2007005008,2007006008,2007007008,2007008008,2007009008,2007010008]
[null,null,null,"1.6.3","Enhancements",null,null,null,2007001009,null,2007002009,{"$f":"K19+1000","v":2007003009},2007004009,2007005009,2007006009,2007007009,2007008009,2007009009,2007010009]
[null,null,1.7,null,"State the number of new policies issued in the reporting period.",null,51,null,2007001010,null,2007002010,{"$f":"K20+1000","v":2007003010},2007004010,2007005010,2007006010,2007007010,2007008010,2007009010,2007010010]
[null,null,1.8,null,"State the number of new members added to the insurer's book of business during the reporting period.",null,null,null,2007001011,null,2007002011,{"$f":"K21+1000","v":2007003011},2007004011,2007005011,2007006011,2007007011,2007008011,2007009011,2007010011]
[null,null,1.9,null,"State the total gross written premium for all new policies issued in the reporting period.",null,"39 , 51",null,2007001012,null,2007002012,{"$f":"K22+1000","v":2007003012},2007004012,2007005012,2007006012,2007007012,2007008012,2007009012,2007010012]
[null,null,1.1000000000000001,null,"State the number of new members added to the insurer's book of business during the reporting period as per the breakdown below:",null,null,null,2007001013,null,2007002013,{"$f":"K23+1000","v":2007003013},2007004013,2007005013,2007006013,2007007013,2007008013,2007009013,2007010013]
[null,null,null,"1.10.1","Age 0 - 18 years",null,null,null,2007001014,null,2007002014,{"$f":"K24+1000","v":2007003014},2007004014,2007005014,2007006014,2007007014,2007008014,2007009014,2007010014]
[null,null,null,"1.10.2","Age 19 - 35 years",null,null,null,2007001015,null,2007002015,{"$f":"K25+1000","v":2007003015},2007004015,2007005015,2007006015,2007007015,2007008015,2007009015,2007010015]
[null,null,null,"1.10.3","Age 36 - 45 years",null,null,null,2007001016,null,2007002016,{"$f":"K26+1000","v":2007003016},2007004016,2007005016,2007006016,2007007016,2007008016,2007009016,2007010016]
[null,null,null,"1.10.4","Age 46 - 62 years",null,null,null,2007001017,null,2007002017,{"$f":"K27+1000","v":2007003017},2007004017,2007005017,2007006017,2007007017,2007008017,2007009017,2007010017]
[null,null,null,"1.10.5","Age 63+",null,null,null,2007001018,null,2007002018,{"$f":"K28+1000","v":2007003018},2007004018,2007005018,2007006018,2007007018,2007008018,2007009018,2007010018]
[null,null,1.1100000000000001,null,"State the number of new policies issued in the reporting period as per the breakdown below: ",null,51,null,2007001019,null,2007002019,{"$f":"K29+1000","v":2007003019},2007004019,2007005019,2007006019,2007007019,2007008019,2007009019,2007010019]
[null,null,null,"1.11.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001020,null,2007002020,{"$f":"K30+1000","v":2007003020},2007004020,2007005020,2007006020,2007007020,2007008020,2007009020,2007010020]
[null,null,null,"1.11.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001021,null,2007002021,{"$f":"K31+1000","v":2007003021},2007004021,2007005021,2007006021,2007007021,2007008021,2007009021,2007010021]
[null,null,null,"1.11.3","Direct marketing via internet;",null,29,null,2007001022,null,2007002022,{"$f":"K32+1000","v":2007003022},2007004022,2007005022,2007006022,2007007022,2007008022,2007009022,2007010022]
[null,null,null,"1.11.4","Marketing via aggregator;",null,5,null,2007001023,null,2007002023,{"$f":"K33+1000","v":2007003023},2007004023,2007005023,2007006023,2007007023,2007008023,2007009023,2007010023]
[null,null,null,"1.11.5","Marketing via referrals;",null,null,null,2007001024,null,2007002024,{"$f":"K34+1000","v":2007003024},2007004024,2007005024,2007006024,2007007024,2007008024,2007009024,2007010024]
[null,null,null,"1.11.6","By using a mobile application;",null,49,null,2007001025,null,2007002025,{"$f":"K35+1000","v":2007003025},2007004025,2007005025,2007006025,2007007025,2007008025,2007009025,2007010025]
[null,null,null,"1.11.7","By using USSD;",null,80,null,2007001026,null,2007002026,{"$f":"K36+1000","v":2007003026},2007004026,2007005026,2007006026,2007007026,2007008026,2007009026,2007010026]
[null,null,null,"1.11.8","By using automated advice;",null,null,null,2007001027,null,2007002027,{"$f":"K37+1000","v":2007003027},2007004027,2007005027,2007006027,2007007027,2007008027,2007009027,2007010027]
[null,null,null,"1.11.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001028,null,2007002028,{"$f":"K38+1000","v":2007003028},2007004028,2007005028,2007006028,2007007028,2007008028,2007009028,2007010028]
[null,null,null,"1.11.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001029,null,2007002029,{"$f":"K39+1000","v":2007003029},2007004029,2007005029,2007006029,2007007029,2007008029,2007009029,2007010029]
[null,null,null,"1.11.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001030,null,2007002030,{"$f":"K40+1000","v":2007003030},2007004030,2007005030,2007006030,2007007030,2007008030,2007009030,2007010030]
[null,null,null,"1.11.12","Other (please specify in Comments section).",null,null,null,2007001031,null,2007002031,{"$f":"K41+1000","v":2007003031},2007004031,2007005031,2007006031,2007007031,2007008031,2007009031,2007010031]
[null,null,1.1200000000000001,null,"State the gross written premium for new policies issued in the reporting period as per the breakdown below:",null,"39 , 51",null,2007001032,null,2007002032,{"$f":"K42+1000","v":2007003032},2007004032,2007005032,2007006032,2007007032,2007008032,2007009032,2007010032]
[null,null,null,"1.12.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001033,null,2007002033,{"$f":"K43+1000","v":2007003033},2007004033,2007005033,2007006033,2007007033,2007008033,2007009033,2007010033]
[null,null,null,"1.12.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001034,null,2007002034,{"$f":"K44+1000","v":2007003034},2007004034,2007005034,2007006034,2007007034,2007008034,2007009034,2007010034]
[null,null,null,"1.12.3","Direct marketing via internet;",null,29,null,2007001035,null,2007002035,{"$f":"K45+1000","v":2007003035},2007004035,2007005035,2007006035,2007007035,2007008035,2007009035,2007010035]
[null,null,null,"1.12.4","Marketing via aggregator;",null,5,null,2007001036,null,2007002036,{"$f":"K46+1000","v":2007003036},2007004036,2007005036,2007006036,2007007036,2007008036,2007009036,2007010036]
[null,null,null,"1.12.5","Marketing via referrals;",null,null,null,2007001037,null,2007002037,{"$f":"K47+1000","v":2007003037},2007004037,2007005037,2007006037,2007007037,2007008037,2007009037,2007010037]
[null,null,null,"1.12.6","By using a mobile application;",null,49,null,2007001038,null,2007002038,{"$f":"K48+1000","v":2007003038},2007004038,2007005038,2007006038,2007007038,2007008038,2007009038,2007010038]
[null,null,null,"1.12.7","By using USSD;",null,80,null,2007001039,null,2007002039,{"$f":"K49+1000","v":2007003039},2007004039,2007005039,2007006039,2007007039,2007008039,2007009039,2007010039]
[null,null,null,"1.12.8","By using automated advice;",null,null,null,2007001040,null,2007002040,{"$f":"K50+1000","v":2007003040},2007004040,2007005040,2007006040,2007007040,2007008040,2007009040,2007010040]
[null,null,null,"1.12.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001041,null,2007002041,{"$f":"K51+1000","v":2007003041},2007004041,2007005041,2007006041,2007007041,2007008041,2007009041,2007010041]
[null,null,null,"1.12.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001042,null,2007002042,{"$f":"K52+1000","v":2007003042},2007004042,2007005042,2007006042,2007007042,2007008042,2007009042,2007010042]
[null,null,null,"1.12.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001043,null,2007002043,{"$f":"K53+1000","v":2007003043},2007004043,2007005043,2007006043,2007007043,2007008043,2007009043,2007010043]
[null,null,null,"1.12.12","Other (please specify in Comments section).",null,null,null,2007001044,null,2007002044,{"$f":"K54+1000","v":2007003044},2007004044,2007005044,2007006044,2007007044,2007008044,2007009044,2007010044]
[null,null,1.1299999999999999,null,"State the number of policies recorded during the reporting period as \"not taken up\" due to non-payment of premiums, as per the breakdown below:",null,53,null,2007001045,null,2007002045,{"$f":"K55+1000","v":2007003045},2007004045,2007005045,2007006045,2007007045,2007008045,2007009045,2007010045]
[null,null,null,"1.13.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001046,null,2007002046,{"$f":"K56+1000","v":2007003046},2007004046,2007005046,2007006046,2007007046,2007008046,2007009046,2007010046]
[null,null,null,"1.13.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001047,null,2007002047,{"$f":"K57+1000","v":2007003047},2007004047,2007005047,2007006047,2007007047,2007008047,2007009047,2007010047]
[null,null,null,"1.13.3","Direct marketing via internet;",null,29,null,2007001048,null,2007002048,{"$f":"K58+1000","v":2007003048},2007004048,2007005048,2007006048,2007007048,2007008048,2007009048,2007010048]
[null,null,null,"1.13.4","Marketing via aggregator;",null,5,null,2007001049,null,2007002049,{"$f":"K59+1000","v":2007003049},2007004049,2007005049,2007006049,2007007049,2007008049,2007009049,2007010049]
[null,null,null,"1.13.5","Marketing via referrals;",null,null,null,2007001050,null,2007002050,{"$f":"K60+1000","v":2007003050},2007004050,2007005050,2007006050,2007007050,2007008050,2007009050,2007010050]
[null,null,null,"1.13.6","By using a mobile application;",null,49,null,2007001051,null,2007002051,{"$f":"K61+1000","v":2007003051},2007004051,2007005051,2007006051,2007007051,2007008051,2007009051,2007010051]
[null,null,null,"1.13.7","By using USSD;",null,80,null,2007001052,null,2007002052,{"$f":"K62+1000","v":2007003052},2007004052,2007005052,2007006052,2007007052,2007008052,2007009052,2007010052]
[null,null,null,"1.13.8","By using automated advice",null,null,null,2007001053,null,2007002053,{"$f":"K63+1000","v":2007003053},2007004053,2007005053,2007006053,2007007053,2007008053,2007009053,2007010053]
[null,null,null,"1.13.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001054,null,2007002054,{"$f":"K64+1000","v":2007003054},2007004054,2007005054,2007006054,2007007054,2007008054,2007009054,2007010054]
[null,null,null,"1.13.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001055,null,2007002055,{"$f":"K65+1000","v":2007003055},2007004055,2007005055,2007006055,2007007055,2007008055,2007009055,2007010055]
[null,null,null,"1.13.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001056,null,2007002056,{"$f":"K66+1000","v":2007003056},2007004056,2007005056,2007006056,2007007056,2007008056,2007009056,2007010056]
[null,null,null,"1.13.12","Other (please specify in Comments section).",null,null,null,2007001057,null,2007002057,{"$f":"K67+1000","v":2007003057},2007004057,2007005057,2007006057,2007007057,2007008057,2007009057,2007010057]
[null,null,1.1399999999999999,null,"State the number of policies which were terminated in terms of “cooling off” provisions during the reporting period.",null,"15 , 53",null,2007001058,null,2007002058,{"$f":"K68+1000","v":2007003058},2007004058,2007005058,2007006058,2007007058,2007008058,2007009058,2007010058]
[null,null,1.1499999999999999,null,"State the number of policies less than 12 months old terminated on the instruction of the policyholder (excluding termination in the “cooling off period”) during the reporting period as per the breakdown below:",null,"15 , 53",null,2007001059,null,2007002059,{"$f":"K69+1000","v":2007003059},2007004059,2007005059,2007006059,2007007059,2007008059,2007009059,2007010059]
[null,null,null,"1.15.1","Affordability;",null,null,null,2007001060,null,2007002060,{"$f":"K70+1000","v":2007003060},2007004060,2007005060,2007006060,2007007060,2007008060,2007009060,2007010060]
[null,null,null,"1.15.2","Mis-selling;",null,null,null,2007001061,null,2007002061,{"$f":"K71+1000","v":2007003061},2007004061,2007005061,2007006061,2007007061,2007008061,2007009061,2007010061]
[null,null,null,"1.15.3","Do not meet the expectations/needs of the policyholder;",null,null,null,2007001062,null,2007002062,{"$f":"K72+1000","v":2007003062},2007004062,2007005062,2007006062,2007007062,2007008062,2007009062,2007010062]
[null,null,null,"1.15.4","Intermediary moving book of business;",null,null,null,2007001063,null,2007002063,{"$f":"K73+1000","v":2007003063},2007004063,2007005063,2007006063,2007007063,2007008063,2007009063,2007010063]
[null,null,null,"1.15.5","Other (please specify in Comments section).",null,null,null,2007001064,null,2007002064,{"$f":"K74+1000","v":2007003064},2007004064,2007005064,2007006064,2007007064,2007008064,2007009064,2007010064]
[null,null,1.1599999999999999,null,"State the number of policies older than 12 months terminated on the instruction of the policyholder during the reporting period as per the breakdown below:",null,53,null,2007001065,null,2007002065,{"$f":"K75+1000","v":2007003065},2007004065,2007005065,2007006065,2007007065,2007008065,2007009065,2007010065]
[null,null,null,"1.16.1","Affordability;",null,null,null,2007001066,null,{"$f":"I76+1000","v":2007002066},{"$f":"K76+1000","v":2007003066},2007004066,2007005066,2007006066,2007007066,2007008066,2007009066,2007010066]
[null,null,null,"1.16.2","Mis-selling;",null,null,null,{"$f":"I76+1","v":2007001067},null,2007002067,{"$f":"K77+1000","v":2007003067},2007004067,2007005067,2007006067,2007007067,2007008067,2007009067,2007010067]
[null,null,null,"1.16.3","Do not meet the expectations/needs of the policyholder;",null,null,null,2007001068,null,2007002068,{"$f":"K78+1000","v":2007003068},2007004068,2007005068,2007006068,2007007068,2007008068,2007009068,2007010068]
[null,null,null,"1.16.4","Intermediary moving book of business;",null,null,null,2007001069,null,2007002069,{"$f":"K79+1000","v":2007003069},2007004069,2007005069,2007006069,2007007069,2007008069,2007009069,2007010069]
[null,null,null,"1.16.5","Other (please specify in Comments section).",null,null,null,2007001070,null,2007002070,{"$f":"K80+1000","v":2007003070},2007004070,2007005070,2007006070,2007007070,2007008070,2007009070,2007010070]
[null,null,1.17,null,"State the number of policies terminated on the instruction of the insurer during the reporting period.",null,"73 , 53 ",null,2007001071,null,2007002071,{"$f":"K81+1000","v":2007003071},2007004071,2007005071,2007006071,2007007071,2007008071,2007009071,2007010071]
[null,null,1.18,null,"State the number of policies less than 12 months old that lapsed in the reporting period as per the breakdown below: ",null,53,null,2007001072,null,2007002072,{"$f":"K82+1000","v":2007003072},2007004072,2007005072,2007006072,2007007072,2007008072,2007009072,2007010072]
[null,null,null,"1.18.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001073,null,2007002073,{"$f":"K83+1000","v":2007003073},2007004073,2007005073,2007006073,2007007073,2007008073,2007009073,2007010073]
[null,null,null,"1.18.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001074,null,2007002074,{"$f":"K84+1000","v":2007003074},2007004074,2007005074,2007006074,2007007074,2007008074,2007009074,2007010074]
[null,null,null,"1.18.3","Direct marketing via internet;",null,29,null,2007001075,null,2007002075,{"$f":"K85+1000","v":2007003075},2007004075,2007005075,2007006075,2007007075,2007008075,2007009075,2007010075]
[null,null,null,"1.18.4","Marketing via aggregator;",null,5,null,2007001076,null,2007002076,{"$f":"K86+1000","v":2007003076},2007004076,2007005076,2007006076,2007007076,2007008076,2007009076,2007010076]
[null,null,null,"1.18.5","Marketing via referrals;",null,null,null,2007001077,null,2007002077,{"$f":"K87+1000","v":2007003077},2007004077,2007005077,2007006077,2007007077,2007008077,2007009077,2007010077]
[null,null,null,"1.18.6","By using a mobile application;",null,49,null,2007001078,null,2007002078,{"$f":"K88+1000","v":2007003078},2007004078,2007005078,2007006078,2007007078,2007008078,2007009078,2007010078]
[null,null,null,"1.18.7","By using USSD;",null,80,null,2007001079,null,2007002079,{"$f":"K89+1000","v":2007003079},2007004079,2007005079,2007006079,2007007079,2007008079,2007009079,2007010079]
[null,null,null,"1.18.8","By using automated advice",null,null,null,2007001080,null,2007002080,{"$f":"K90+1000","v":2007003080},2007004080,2007005080,2007006080,2007007080,2007008080,2007009080,2007010080]
[null,null,null,"1.18.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001081,null,2007002081,{"$f":"K91+1000","v":2007003081},2007004081,2007005081,2007006081,2007007081,2007008081,2007009081,2007010081]
[null,null,null,"1.18.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001082,null,2007002082,{"$f":"K92+1000","v":2007003082},2007004082,2007005082,2007006082,2007007082,2007008082,2007009082,2007010082]
[null,null,null,"1.18.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001083,null,2007002083,{"$f":"K93+1000","v":2007003083},2007004083,2007005083,2007006083,2007007083,2007008083,2007009083,2007010083]
[null,null,null,"1.18.12","Other (please specify in Comments section).",null,null,null,2007001084,null,2007002084,{"$f":"K94+1000","v":2007003084},2007004084,2007005084,2007006084,2007007084,2007008084,2007009084,2007010084]
[null,null,1.19,null,"State the number of members on policies less than 12 months old that lapsed in the reporting period as grouped  below:",null,null,null,2007001085,null,2007002085,{"$f":"K95+1000","v":2007003085},2007004085,2007005085,2007006085,2007007085,2007008085,2007009085,2007010085]
[null,null,null,"1.19.1","Age 0 - 18 years",null,null,null,2007001086,null,2007002086,{"$f":"K96+1000","v":2007003086},2007004086,2007005086,2007006086,2007007086,2007008086,2007009086,2007010086]
[null,null,null,"1.19.2","Age 19 - 35 years",null,null,null,2007001087,null,2007002087,{"$f":"K97+1000","v":2007003087},2007004087,2007005087,2007006087,2007007087,2007008087,2007009087,2007010087]
[null,null,null,"1.19.3","Age 36 - 45 years",null,null,null,2007001088,null,2007002088,{"$f":"K98+1000","v":2007003088},2007004088,2007005088,2007006088,2007007088,2007008088,2007009088,2007010088]
[null,null,null,"1.19.4","Age 46 - 62 years",null,null,null,2007001089,null,2007002089,{"$f":"K99+1000","v":2007003089},2007004089,2007005089,2007006089,2007007089,2007008089,2007009089,2007010089]
[null,null,null,"1.19.5","Age 63+",null,null,null,2007001090,null,2007002090,{"$f":"K100+1000","v":2007003090},2007004090,2007005090,2007006090,2007007090,2007008090,2007009090,2007010090]
[null,null,1.2,null,"State the number of policies between 12 and 24 months old that lapsed in the reporting period.",null,53,null,2007001091,null,2007002091,{"$f":"K101+1000","v":2007003091},2007004091,2007005091,2007006091,2007007091,2007008091,2007009091,2007010091]
[null,null,1.21,null,"State the number of members on policies between 12 and 24 months old that lapsed in the reporting period as grouped below:",null,null,null,2007001092,null,2007002092,{"$f":"K102+1000","v":2007003092},2007004092,2007005092,2007006092,2007007092,2007008092,2007009092,2007010092]
[null,null,null,"1.21.1","Age 0 - 18 years",null,null,null,2007001093,null,2007002093,{"$f":"K103+1000","v":2007003093},2007004093,2007005093,2007006093,2007007093,2007008093,2007009093,2007010093]
[null,null,null,"1.21.2","Age 19 - 35 years",null,null,null,2007001094,null,2007002094,{"$f":"K104+1000","v":2007003094},2007004094,2007005094,2007006094,2007007094,2007008094,2007009094,2007010094]
[null,null,null,"1.21.3","Age 36 - 45 years",null,null,null,2007001095,null,2007002095,{"$f":"K105+1000","v":2007003095},2007004095,2007005095,2007006095,2007007095,2007008095,2007009095,2007010095]
[null,null,null,"1.21.4","Age 46 - 62 years",null,null,null,2007001096,null,2007002096,{"$f":"K106+1000","v":2007003096},2007004096,2007005096,2007006096,2007007096,2007008096,2007009096,2007010096]
[null,null,null,"1.21.5","Age 63+",null,null,null,2007001097,null,2007002097,{"$f":"K107+1000","v":2007003097},2007004097,2007005097,2007006097,2007007097,2007008097,2007009097,2007010097]
[null,null,1.22,null,"State the number of policies older than 24 months that lapsed in the reporting period.",null,53,null,2007001098,null,2007002098,{"$f":"K108+1000","v":2007003098},2007004098,2007005098,2007006098,2007007098,2007008098,2007009098,2007010098]
[null,null,1.23,null,"State the number of members on policies older than 24 months that lapsed in the reporting period as grouped below:",null,null,null,2007001099,null,2007002099,{"$f":"K109+1000","v":2007003099},2007004099,2007005099,2007006099,2007007099,2007008099,2007009099,2007010099]
[null,null,null,"1.23.1","Age 0 - 18 years",null,null,null,2007001100,null,2007002100,{"$f":"K110+1000","v":2007003100},2007004100,2007005100,2007006100,2007007100,2007008100,2007009100,2007010100]
[null,null,null,"1.23.2","Age 19 - 35 years",null,null,null,2007001101,null,2007002101,{"$f":"K111+1000","v":2007003101},2007004101,2007005101,2007006101,2007007101,2007008101,2007009101,2007010101]
[null,null,null,"1.23.3","Age 36 - 45 years",null,null,null,2007001102,null,2007002102,{"$f":"K112+1000","v":2007003102},2007004102,2007005102,2007006102,2007007102,2007008102,2007009102,2007010102]
[null,null,null,"1.23.4","Age 46 - 62 years",null,null,null,2007001103,null,2007002103,{"$f":"K113+1000","v":2007003103},2007004103,2007005103,2007006103,2007007103,2007008103,2007009103,2007010103]
[null,null,null,"1.23.5","Age 63+",null,null,null,2007001104,null,2007002104,{"$f":"K114+1000","v":2007003104},2007004104,2007005104,2007006104,2007007104,2007008104,2007009104,2007010104]
[null,null,1.24,null,"State the total number of policies that lapsed during the reporting period as per the breakdown below:",null,53,null,2007001105,null,2007002105,{"$f":"K115+1000","v":2007003105},2007004105,2007005105,2007006105,2007007105,2007008105,2007009105,2007010105]
[null,null,null,"1.24.1","Affordability;",null,null,null,2007001106,null,2007002106,{"$f":"K116+1000","v":2007003106},2007004106,2007005106,2007006106,2007007106,2007008106,2007009106,2007010106]
[null,null,null,"1.24.2","Circumstances/Needs of policyholder changed",null,null,null,2007001107,null,2007002107,{"$f":"K117+1000","v":2007003107},2007004107,2007005107,2007006107,2007007107,2007008107,2007009107,2007010107]
[null,null,null,"1.24.3","Did not meet the original expectations/needs of the policyholder;",null,null,null,2007001108,null,2007002108,{"$f":"K118+1000","v":2007003108},2007004108,2007005108,2007006108,2007007108,2007008108,2007009108,2007010108]
[null,null,null,"1.24.4","Intermediary moving book of business;",null,null,null,2007001109,null,2007002109,{"$f":"K119+1000","v":2007003109},2007004109,2007005109,2007006109,2007007109,2007008109,2007009109,2007010109]
[null,null,null,"1.24.5","Other (please specify in Comments section).",null,null,null,2007001110,null,2007002110,{"$f":"K120+1000","v":2007003110},2007004110,2007005110,2007006110,2007007110,2007008110,2007009110,2007010110]
[null,null,1.25,null,"State the number of policies surrendered in the reporting period as per the breakdown below:",null,"60 , 53",null,2007001111,null,2007002111,{"$f":"K121+1000","v":2007003111},2007004111,2007005111,2007006111,2007007111,2007008111,2007009111,2007010111]
[null,null,null,"1.25.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001112,null,2007002112,{"$f":"K122+1000","v":2007003112},2007004112,2007005112,2007006112,2007007112,2007008112,2007009112,2007010112]
[null,null,null,"1.25.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001113,null,2007002113,{"$f":"K123+1000","v":2007003113},2007004113,2007005113,2007006113,2007007113,2007008113,2007009113,2007010113]
[null,null,null,"1.25.3","Direct marketing via internet;",null,29,null,2007001114,null,2007002114,{"$f":"K124+1000","v":2007003114},2007004114,2007005114,2007006114,2007007114,2007008114,2007009114,2007010114]
[null,null,null,"1.25.4","Marketing via aggregator;",null,5,null,2007001115,null,2007002115,{"$f":"K125+1000","v":2007003115},2007004115,2007005115,2007006115,2007007115,2007008115,2007009115,2007010115]
[null,null,null,"1.25.5","Marketing via referrals;",null,null,null,2007001116,null,2007002116,{"$f":"K126+1000","v":2007003116},2007004116,2007005116,2007006116,2007007116,2007008116,2007009116,2007010116]
[null,null,null,"1.25.6","By using a mobile application;",null,49,null,2007001117,null,2007002117,{"$f":"K127+1000","v":2007003117},2007004117,2007005117,2007006117,2007007117,2007008117,2007009117,2007010117]
[null,null,null,"1.25.7","By using USSD;",null,80,null,2007001118,null,2007002118,{"$f":"K128+1000","v":2007003118},2007004118,2007005118,2007006118,2007007118,2007008118,2007009118,2007010118]
[null,null,null,"1.25.8","By using automated advice",null,null,null,2007001119,null,2007002119,{"$f":"K129+1000","v":2007003119},2007004119,2007005119,2007006119,2007007119,2007008119,2007009119,2007010119]
[null,null,null,"1.25.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001120,null,2007002120,{"$f":"K130+1000","v":2007003120},2007004120,2007005120,2007006120,2007007120,2007008120,2007009120,2007010120]
[null,null,null,"1.25.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001121,null,2007002121,{"$f":"K131+1000","v":2007003121},2007004121,2007005121,2007006121,2007007121,2007008121,2007009121,2007010121]
[null,null,null,"1.25.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001122,null,2007002122,{"$f":"K132+1000","v":2007003122},2007004122,2007005122,2007006122,2007007122,2007008122,2007009122,2007010122]
[null,null,null,"1.25.12","Other (please specify in Comments section).",null,null,null,2007001123,null,2007002123,{"$f":"K133+1000","v":2007003123},2007004123,2007005123,2007006123,2007007123,2007008123,2007009123,2007010123]
[null,null,1.26,null,"State the number of members on policies surrendered in the reporting period as grouped below:",null,60,null,2007001124,null,2007002124,{"$f":"K134+1000","v":2007003124},2007004124,2007005124,2007006124,2007007124,2007008124,2007009124,2007010124]
[null,null,null,"1.26.1","Age 0 - 18 years",null,null,null,2007001125,null,2007002125,{"$f":"K135+1000","v":2007003125},2007004125,2007005125,2007006125,2007007125,2007008125,2007009125,2007010125]
[null,null,null,"1.26.2","Age 19 - 35 years",null,null,null,2007001126,null,2007002126,{"$f":"K136+1000","v":2007003126},2007004126,2007005126,2007006126,2007007126,2007008126,2007009126,2007010126]
[null,null,null,"1.26.3","Age 36 - 45 years",null,null,null,2007001127,null,2007002127,{"$f":"K137+1000","v":2007003127},2007004127,2007005127,2007006127,2007007127,2007008127,2007009127,2007010127]
[null,null,null,"1.26.4","Age 46 - 62 years",null,null,null,2007001128,null,2007002128,{"$f":"K138+1000","v":2007003128},2007004128,2007005128,2007006128,2007007128,2007008128,2007009128,2007010128]
[null,null,null,"1.26.5","Age 63+",null,null,null,2007001129,null,2007002129,{"$f":"K139+1000","v":2007003129},2007004129,2007005129,2007006129,2007007129,2007008129,2007009129,2007010129]
[null,null,1.27,null,"State the number of policies less than 12 months old made paid-up in the reporting period as per the breakdown below: ",null,"53 , 59",null,2007001130,null,{"$f":"I140+1000","v":2007002130},{"$f":"K140+1000","v":2007003130},2007004130,2007005130,2007006130,2007007130,2007008130,2007009130,2007010130]
[null,null,null,"1.27.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,{"$f":"I140+1","v":2007001131},null,2007002131,{"$f":"K141+1000","v":2007003131},2007004131,2007005131,2007006131,2007007131,2007008131,2007009131,2007010131]
[null,null,null,"1.27.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001132,null,2007002132,{"$f":"K142+1000","v":2007003132},2007004132,2007005132,2007006132,2007007132,2007008132,2007009132,2007010132]
[null,null,null,"1.27.3","Direct marketing via internet;",null,29,null,2007001133,null,2007002133,{"$f":"K143+1000","v":2007003133},2007004133,2007005133,2007006133,2007007133,2007008133,2007009133,2007010133]
[null,null,null,"1.27.4","Marketing via aggregator;",null,5,null,2007001134,null,2007002134,{"$f":"K144+1000","v":2007003134},2007004134,2007005134,2007006134,2007007134,2007008134,2007009134,2007010134]
[null,null,null,"1.27.5","Marketing via referrals;",null,null,null,2007001135,null,2007002135,{"$f":"K145+1000","v":2007003135},2007004135,2007005135,2007006135,2007007135,2007008135,2007009135,2007010135]
[null,null,null,"1.27.6","By using a mobile application;",null,49,null,2007001136,null,2007002136,{"$f":"K146+1000","v":2007003136},2007004136,2007005136,2007006136,2007007136,2007008136,2007009136,2007010136]
[null,null,null,"1.27.7","By using USSD;",null,80,null,2007001137,null,2007002137,{"$f":"K147+1000","v":2007003137},2007004137,2007005137,2007006137,2007007137,2007008137,2007009137,2007010137]
[null,null,null,"1.27.8","By using automated advice",null,null,null,2007001138,null,2007002138,{"$f":"K148+1000","v":2007003138},2007004138,2007005138,2007006138,2007007138,2007008138,2007009138,2007010138]
[null,null,null,"1.27.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001139,null,2007002139,{"$f":"K149+1000","v":2007003139},2007004139,2007005139,2007006139,2007007139,2007008139,2007009139,2007010139]
[null,null,null,"1.27.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001140,null,2007002140,{"$f":"K150+1000","v":2007003140},2007004140,2007005140,2007006140,2007007140,2007008140,2007009140,2007010140]
[null,null,null,"1.27.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001141,null,2007002141,{"$f":"K151+1000","v":2007003141},2007004141,2007005141,2007006141,2007007141,2007008141,2007009141,2007010141]
[null,null,null,"1.27.12","Other (please specify in Comments section).",null,null,null,2007001142,null,2007002142,{"$f":"K152+1000","v":2007003142},2007004142,2007005142,2007006142,2007007142,2007008142,2007009142,2007010142]
[null,null,1.28,null,"State the number of members on policies less than 12 months old made paid-up in the reporting period as grouped below:",null,"53 , 59",null,2007001143,null,2007002143,{"$f":"K153+1000","v":2007003143},2007004143,2007005143,2007006143,2007007143,2007008143,2007009143,2007010143]
[null,null,null,"1.28.1","Age 0 - 18 years",null,null,null,2007001144,null,2007002144,{"$f":"K154+1000","v":2007003144},2007004144,2007005144,2007006144,2007007144,2007008144,2007009144,2007010144]
[null,null,null,"1.28.2","Age 19 - 35 years",null,null,null,2007001145,null,2007002145,{"$f":"K155+1000","v":2007003145},2007004145,2007005145,2007006145,2007007145,2007008145,2007009145,2007010145]
[null,null,null,"1.28.3","Age 36 - 45 years",null,null,null,2007001146,null,2007002146,{"$f":"K156+1000","v":2007003146},2007004146,2007005146,2007006146,2007007146,2007008146,2007009146,2007010146]
[null,null,null,"1.28.4","Age 46 - 62 years",null,null,null,2007001147,null,2007002147,{"$f":"K157+1000","v":2007003147},2007004147,2007005147,2007006147,2007007147,2007008147,2007009147,2007010147]
[null,null,null,"1.28.5","Age 63+",null,null,null,2007001148,null,2007002148,{"$f":"K158+1000","v":2007003148},2007004148,2007005148,2007006148,2007007148,2007008148,2007009148,2007010148]
[null,null,1.29,null,"State the number of policies between 12 and 24 months old made paid-up in the reporting period.",null,"53 , 59",null,2007001149,null,2007002149,{"$f":"K159+1000","v":2007003149},2007004149,2007005149,2007006149,2007007149,2007008149,2007009149,2007010149]
[null,null,1.3,null,"State the number of members on policies between 12 and 24 months old made paid-up in the reporting period as grouped below:",null,null,null,2007001150,null,2007002150,{"$f":"K160+1000","v":2007003150},2007004150,2007005150,2007006150,2007007150,2007008150,2007009150,2007010150]
[null,null,null,"1.30.1","Age 0 - 18 years",null,null,null,2007001151,null,2007002151,{"$f":"K161+1000","v":2007003151},2007004151,2007005151,2007006151,2007007151,2007008151,2007009151,2007010151]
[null,null,null,"1.30.2","Age 19 - 35 years",null,null,null,2007001152,null,2007002152,{"$f":"K162+1000","v":2007003152},2007004152,2007005152,2007006152,2007007152,2007008152,2007009152,2007010152]
[null,null,null,"1.30.3","Age 36 - 45 years",null,null,null,2007001153,null,2007002153,{"$f":"K163+1000","v":2007003153},2007004153,2007005153,2007006153,2007007153,2007008153,2007009153,2007010153]
[null,null,null,"1.30.4","Age 46 - 62 years",null,null,null,2007001154,null,2007002154,{"$f":"K164+1000","v":2007003154},2007004154,2007005154,2007006154,2007007154,2007008154,2007009154,2007010154]
[null,null,null,"1.30.5","Age 63+",null,null,null,2007001155,null,2007002155,{"$f":"K165+1000","v":2007003155},2007004155,2007005155,2007006155,2007007155,2007008155,2007009155,2007010155]
[null,null,1.31,null,"State the number of policies older than 24 months made paid-up in the reporting period.",null,"53 , 59",null,2007001156,null,2007002156,{"$f":"K166+1000","v":2007003156},2007004156,2007005156,2007006156,2007007156,2007008156,2007009156,2007010156]
[null,null,1.32,null,"State the number of members on policies older than 24 months made paid-up in the reporting period as grouped below:",null,"53 , 59",null,2007001157,null,2007002157,{"$f":"K167+1000","v":2007003157},2007004157,2007005157,2007006157,2007007157,2007008157,2007009157,2007010157]
[null,null,null,"1.32.1","Age 0 - 18 years",null,null,null,2007001158,null,2007002158,{"$f":"K168+1000","v":2007003158},2007004158,2007005158,2007006158,2007007158,2007008158,2007009158,2007010158]
[null,null,null,"1.32.2","Age 19 - 35 years",null,null,null,2007001159,null,2007002159,{"$f":"K169+1000","v":2007003159},2007004159,2007005159,2007006159,2007007159,2007008159,2007009159,2007010159]
[null,null,null,"1.32.3","Age 36 - 45 years",null,null,null,2007001160,null,2007002160,{"$f":"K170+1000","v":2007003160},2007004160,2007005160,2007006160,2007007160,2007008160,2007009160,2007010160]
[null,null,null,"1.32.4","Age 46 - 62 years",null,null,null,2007001161,null,2007002161,{"$f":"K171+1000","v":2007003161},2007004161,2007005161,2007006161,2007007161,2007008161,2007009161,2007010161]
[null,null,null,"1.32.5","Age 63+",null,null,null,2007001162,null,2007002162,{"$f":"K172+1000","v":2007003162},2007004162,2007005162,2007006162,2007007162,2007008162,2007009162,2007010162]
[null,null,1.33,null,"State the number of policies that reached their maturity date in the last reporting period.",null,53,null,2007001163,null,2007002163,{"$f":"K173+1000","v":2007003163},2007004163,2007005163,2007006163,2007007163,2007008163,2007009163,2007010163]
[null,null,1.34,null,"State the number of new policies, which were schemes that moved to the insurer as per the breakdown below: ",null,51,null,2007001164,null,2007002164,{"$f":"K174+1000","v":2007003164},2007004164,2007005164,2007006164,2007007164,2007008164,2007009164,2007010164]
[null,null,null,"1.34.1","Direct marketing via telesales/call centre of the insurer;",null,null,null,2007001165,null,2007002165,{"$f":"K175+1000","v":2007003165},2007004165,2007005165,2007006165,2007007165,2007008165,2007009165,2007010165]
[null,null,null,"1.34.2","Direct marketing via telesales/call centres of a third party; ",null,null,null,2007001166,null,2007002166,{"$f":"K176+1000","v":2007003166},2007004166,2007005166,2007006166,2007007166,2007008166,2007009166,2007010166]
[null,null,null,"1.34.3","Direct marketing via internet;",null,29,null,2007001167,null,2007002167,{"$f":"K177+1000","v":2007003167},2007004167,2007005167,2007006167,2007007167,2007008167,2007009167,2007010167]
[null,null,null,"1.34.4","Marketing via aggregator;",null,null,null,2007001168,null,2007002168,{"$f":"K178+1000","v":2007003168},2007004168,2007005168,2007006168,2007007168,2007008168,2007009168,2007010168]
[null,null,null,"1.34.5","Marketing via referrals;",null,5,null,2007001169,null,2007002169,{"$f":"K179+1000","v":2007003169},2007004169,2007005169,2007006169,2007007169,2007008169,2007009169,2007010169]
[null,null,null,"1.34.6","By using a mobile application;",null,49,null,2007001170,null,2007002170,{"$f":"K180+1000","v":2007003170},2007004170,2007005170,2007006170,2007007170,2007008170,2007009170,2007010170]
[null,null,null,"1.34.7","By using USSD;",null,80,null,2007001171,null,2007002171,{"$f":"K181+1000","v":2007003171},2007004171,2007005171,2007006171,2007007171,2007008171,2007009171,2007010171]
[null,null,null,"1.34.8","By using automated advice",null,null,null,2007001172,null,2007002172,{"$f":"K182+1000","v":2007003172},2007004172,2007005172,2007006172,2007007172,2007008172,2007009172,2007010172]
[null,null,null,"1.34.9","Face-to-face by insurer’s own individual representatives (“tied agents”); ",null,null,null,2007001173,null,2007002173,{"$f":"K183+1000","v":2007003173},2007004173,2007005173,2007006173,2007007173,2007008173,2007009173,2007010173]
[null,null,null,"1.34.10","Face-to-face by insurer's juristic representatives;",null,null,null,2007001174,null,2007002174,{"$f":"K184+1000","v":2007003174},2007004174,2007005174,2007006174,2007007174,2007008174,2007009174,2007010174]
[null,null,null,"1.34.11","Face-to-face by independent intermediaries (FSP’s that are not representatives of the insurer);",null,null,null,2007001175,null,2007002175,{"$f":"K185+1000","v":2007003175},2007004175,2007005175,2007006175,2007007175,2007008175,2007009175,2007010175]
[null,null,null,"1.34.12","Other (please specify in Comments section).",null,null,null,2007001176,null,2007002176,{"$f":"K186+1000","v":2007003176},2007004176,2007005176,2007006176,2007007176,2007008176,2007009176,2007010176]
[null,null,1.35,null,"State the percentage off your book of business for which you have complete contact details on member level at the end of the reporting period.",null,null,null,2007001177,null,2007002177,{"$f":"K187+1000","v":2007003177},2007004177,2007005177,2007006177,2007007177,2007008177,2007009177,2007010177]
[]
[null,null,"2   THIRD PARTY AGREEMENTS"]
[]
[null,null,2.1,null,"State the total number of binder agreements where the binder holder has a black ownership of 51% or more",null,56,null,{"$f":"I187+1","v":2007001178},null,{"$f":"I191+1000","v":2007002178},{"$f":"K191+1000","v":2007003178},2007004178,2007005178,2007006178,2007007178,2007008178,2007009178,2007010178]
[null,null,2.2000000000000002,null,"State the number of binder agreements with non-mandated intermediaries at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"I191+1","v":2007001179},null,2007002179,{"$f":"K192+1000","v":2007003179},2007004179,2007005179,2007006179,2007007179,2007008179,2007009179,2007010179]
[null,null,null,"2.2.1","Enter into, vary or renew a policy",null,null,null,2007001180,null,2007002180,{"$f":"K193+1000","v":2007003180},2007004180,2007005180,2007006180,2007007180,2007008180,2007009180,2007010180]
[null,null,null,"2.2.2","Determining wording of a policy",null,null,null,2007001181,null,2007002181,{"$f":"K194+1000","v":2007003181},2007004181,2007005181,2007006181,2007007181,2007008181,2007009181,2007010181]
[null,null,null,"2.2.3","Determining premiums under a policy",null,null,null,2007001182,null,2007002182,{"$f":"K195+1000","v":2007003182},2007004182,2007005182,2007006182,2007007182,2007008182,2007009182,2007010182]
[null,null,null,"2.2.4","Determining the value of  benefits under a policy",null,8,null,2007001183,null,2007002183,{"$f":"K196+1000","v":2007003183},2007004183,2007005183,2007006183,2007007183,2007008183,2007009183,2007010183]
[null,null,null,"2.2.5","Settling a claim under a policy",null,null,null,2007001184,null,2007002184,{"$f":"K197+1000","v":2007003184},2007004184,2007005184,2007006184,2007007184,2007008184,2007009184,2007010184]
[null,null,2.2999999999999998,null,"Please state the binder fees paid to all non-mandated intermediaries in the reporting period as per the breakdown of binder functions below:",null,9,null,2007001185,null,2007002185,{"$f":"K198+1000","v":2007003185},2007004185,2007005185,2007006185,2007007185,2007008185,2007009185,2007010185]
[null,null,null,"2.3.1","Enter into, vary or renew a policy;",null,null,null,2007001186,null,2007002186,{"$f":"K199+1000","v":2007003186},2007004186,2007005186,2007006186,2007007186,2007008186,2007009186,2007010186]
[null,null,null,"2.3.2","Determining wording of a policy;",null,"",null,2007001187,null,2007002187,{"$f":"K200+1000","v":2007003187},2007004187,2007005187,2007006187,2007007187,2007008187,2007009187,2007010187]
[null,null,null,"2.3.3","Determining premiums under a policy;",null,"",null,2007001188,null,2007002188,{"$f":"K201+1000","v":2007003188},2007004188,2007005188,2007006188,2007007188,2007008188,2007009188,2007010188]
[null,null,null,"2.3.4","Determining the value of benefits under a policy;",null,8,null,2007001189,null,2007002189,{"$f":"K202+1000","v":2007003189},2007004189,2007005189,2007006189,2007007189,2007008189,2007009189,2007010189]
[null,null,null,"2.3.5","Settling a claim under a policy.",null,null,null,2007001190,null,2007002190,{"$f":"K203+1000","v":2007003190},2007004190,2007005190,2007006190,2007007190,2007008190,2007009190,2007010190]
[null,null,2.4,null,"State the number of binder agreements with Underwriting Managers at the end of the reporting period as per the breakdown:",null,null,null,2007001191,null,2007002191,{"$f":"K204+1000","v":2007003191},2007004191,2007005191,2007006191,2007007191,2007008191,2007009191,2007010191]
[null,null,null,"2.4.1","Enter into, vary or renew a policy",null,null,null,2007001192,null,2007002192,{"$f":"K205+1000","v":2007003192},2007004192,2007005192,2007006192,2007007192,2007008192,2007009192,2007010192]
[null,null,null,"2.4.2","Determining wording of a policy",null,null,null,2007001193,null,2007002193,{"$f":"K206+1000","v":2007003193},2007004193,2007005193,2007006193,2007007193,2007008193,2007009193,2007010193]
[null,null,null,"2.4.3","Determining premiums under a policy",null,null,null,2007001194,null,2007002194,{"$f":"K207+1000","v":2007003194},2007004194,2007005194,2007006194,2007007194,2007008194,2007009194,2007010194]
[null,null,null,"2.4.4","Determining the value of  benefits under a policy",null,8,null,2007001195,null,2007002195,{"$f":"K208+1000","v":2007003195},2007004195,2007005195,2007006195,2007007195,2007008195,2007009195,2007010195]
[null,null,null,"2.4.5","Settling a claim under a policy",null,null,null,2007001196,null,2007002196,{"$f":"K209+1000","v":2007003196},2007004196,2007005196,2007006196,2007007196,2007008196,2007009196,2007010196]
[null,null,2.5,null,"Please state the binder fees paid to all Underwriting Managers in the reporting period as per the breakdown of binder functions below:",null,9,null,2007001197,null,2007002197,{"$f":"K210+1000","v":2007003197},2007004197,2007005197,2007006197,2007007197,2007008197,2007009197,2007010197]
[null,null,null,"2.5.1","Enter into, vary or renew a policy;",null,null,null,2007001198,null,2007002198,{"$f":"K211+1000","v":2007003198},2007004198,2007005198,2007006198,2007007198,2007008198,2007009198,2007010198]
[null,null,null,"2.5.2","Determining wording of a policy;",null,null,null,2007001199,null,2007002199,{"$f":"K212+1000","v":2007003199},2007004199,2007005199,2007006199,2007007199,2007008199,2007009199,2007010199]
[null,null,null,"2.5.3","Determining premiums under a policy;",null,null,null,2007001200,null,2007002200,{"$f":"K213+1000","v":2007003200},2007004200,2007005200,2007006200,2007007200,2007008200,2007009200,2007010200]
[null,null,null,"2.5.4","Determining the value of benefits under a policy;",null,8,null,2007001201,null,2007002201,{"$f":"K214+1000","v":2007003201},2007004201,2007005201,2007006201,2007007201,2007008201,2007009201,2007010201]
[null,null,null,"2.5.5","Settling a claim under a policy.",null,null,null,2007001202,null,2007002202,{"$f":"K215+1000","v":2007003202},2007004202,2007005202,2007006202,2007007202,2007008202,2007009202,2007010202]
[null,null,2.6,null,"Please state the total profit share paid to Underwriting Managers in the last reporting period.",null,null,null,2007001203,null,2007002203,{"$f":"K216+1000","v":2007003203},2007004203,2007005203,2007006203,2007007203,2007008203,2007009203,2007010203]
[null,null,2.7,null,"Please state the number of cell captive arrangements in force at the end of the reporting period as per the breakdown below:",null,null,null,2007001204,null,2007002204,{"$f":"K217+1000","v":2007003204},2007004204,2007005204,2007006204,2007007204,2007008204,2007009204,2007010204]
[null,null,null,"2.7.1","Where the cell owners are non-mandated intermediaries",null,null,null,2007001205,null,2007002205,{"$f":"K218+1000","v":2007003205},2007004205,2007005205,2007006205,2007007205,2007008205,2007009205,2007010205]
[null,null,null,"2.7.2","Where the cell owners are underwriting managers",null,null,null,2007001206,null,2007002206,{"$f":"K219+1000","v":2007003206},2007004206,2007005206,2007006206,2007007206,2007008206,2007009206,2007010206]
[null,null,null,"2.7.3","Other (please specify in Comments section).",null,null,null,2007001207,null,2007002207,{"$f":"K220+1000","v":2007003207},2007004207,2007005207,2007006207,2007007207,2007008207,2007009207,2007010207]
[null,null,2.8,null,"Please state the total aggregation fees paid to all other parties, including intermediaries and Underwriting Managers, in the reporting period.",null,4,null,2007001208,null,2007002208,{"$f":"K221+1000","v":2007003208},2007004208,2007005208,2007006208,2007007208,2007008208,2007009208,2007010208]
[null,null,2.9,null,"Please state the total of any other fees, paid to FSP’s or representatives in terms of FAIS, as per the breakdown below in the reporting period as per the breakdown below:",null,null,null,2007001209,null,2007002209,{"$f":"K222+1000","v":2007003209},2007004209,2007005209,2007006209,2007007209,2007008209,2007009209,2007010209]
[null,null,null,"2.9.1","Intermediaries",null,null,null,2007001210,null,2007002210,{"$f":"K223+1000","v":2007003210},2007004210,2007005210,2007006210,2007007210,2007008210,2007009210,2007010210]
[null,null,null,"2.9.2","Underwriting managers",null,null,null,2007001211,null,2007002211,{"$f":"K224+1000","v":2007003211},2007004211,2007005211,2007006211,2007007211,2007008211,2007009211,2007010211]
[null,null,null,"2.9.3","Other (please specify in Comments section).",null,null,null,2007001212,null,2007002212,{"$f":"K225+1000","v":2007003212},2007004212,2007005212,2007006212,2007007212,2007008212,2007009212,2007010212]
[]
[]
[]
[null,null,"COMMENTS"]
[null,null,2007000000]

{"sheet":"Life Micro - BC Additional","index":19,"n_rows":77,"n_cols":51,"rows_kept":77,"cut":false,"hidden":true,"merged":[[87,2,87,9],[78,2,78,9],[79,2,79,9],[80,2,80,9],[81,2,81,9],[82,2,82,9],[83,2,83,9],[5,21,6,21],[5,18,6,18],[84,2,84,9],[85,2,85,9],[86,2,86,9],[77,2,77,9],[5,6,6,6],[5,8,6,8],[5,10,5,17],[5,19,5,20],[76,2,76,9]]}
[]
[null,null,"LIFE MICRO-INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Risk",null,null,null,null,null,null,null,"Credit Life","Funeral",null,"Reinsurance"]
[null,null,null,null,null,null,null,null,null,null,"Individual Death","Individual Health","Individual Disability - Lump sum","Individual Disability - Recurring Payment","Group Death","Group Health","Group Disability - Lump sum","Group Disability - Recurring Payment",null,"Individual","Group"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of policies in force at the beginning of the reporting period",null,53,null,2008001001,null,{"$f":"I11+1000","v":2008002001},{"$f":"K11+1000","v":2008003001},{"$f":"L11+1000","v":2008004001},2008005001,2008006001,2008007001,2008008001,2008009001,2008010001,2008011001,2008012001,2008013001]
[null,null,1.2,null,"State the total number of policies sold during the reporting period",null,53,null,{"$f":"I11+1","v":2008001002},null,{"$f":"I12+1000","v":2008002002},{"$f":"K12+1000","v":2008003002},2008004002,2008005002,2008006002,2008007002,2008008002,2008009002,2008010002,2008011002,2008012002,2008013002]
["LoB_5a",null,1.3,null,"State the total number of policies at the end of the reporting period",null,53,null,{"$f":"I12+1","v":2008001003},null,2008002003,2008003003,2008004003,2008005003,2008006003,2008007003,2008008003,2008009003,2008010003,2008011003,2008012003,2008013003]
[null,null,1.4,null,"State the total number of policies \"not-taken up\" during the reporting period",null,53,null,2008001004,null,2008002004,2008003004,2008004004,2008005004,2008006004,2008007004,2008008004,2008009004,2008010004,2008011004,2008012004,2008013004]
[null,null,1.5,null,"State the total number of policies terminated as a result of cooling-off by the policyholder during the reporting period",null,"73 , 53",null,2008001005,null,2008002005,2008003005,2008004005,2008005005,2008006005,2008007005,2008008005,2008009005,2008010005,2008011005,2008012005,2008013005]
[null,null,1.6,null,"State the total number of policies terminated (excluding by reason of cooling-off) on instruction of policyholder during the reporting period",null,"73 , 53",null,2008001006,null,2008002006,2008003006,2008004006,2008005006,2008006006,2008007006,2008008006,2008009006,2008010006,2008011006,2008012006,2008013006]
[null,null,1.7,null,"State total number of policies terminated by instruction of the insurer during the reporting period",null,"73 , 53",null,2008001007,null,2008002007,2008003007,2008004007,2008005007,2008006007,2008007007,2008008007,2008009007,2008010007,2008011007,2008012007,2008013007]
[null,null,1.8,null,"State total number of lapsed policies during the reporting period",null,null,null,2008001008,null,2008002008,2008003008,2008004008,2008005008,2008006008,2008007008,2008008008,2008009008,2008010008,2008011008,2008012008,2008013008]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"State the number of new products launched during the reporting period",null,null,null,{"$f":"I18+1","v":2008001009},null,{"$f":"I22+1000","v":2008002009},{"$f":"K22+1000","v":2008003009},2008004009,2008005009,2008006009,2008007009,2008008009,2008009009,2008010009,2008011009,2008012009,2008013009,null,null,{"$f":"SUM(Y29:Y30)","v":0},null,null,{"$f":"SUM(AB29:AB30)","v":0},{"$f":"SUM(AC29:AC30)","v":0},null,{"$f":"SUM(AE29:AE30)","v":0},null,null,null,null,{"$f":"SUM(AJ29:AJ30)","v":0},null,null,{"$f":"SUM(AM29:AM30)","v":0},null,{"$f":"SUM(AO29:AO30)","v":0},0,0,0,0,0,0,0,0,0,0]
[null,null,2.2000000000000002,null,"State the total number of policies sold under each product (specify the name of the product)",null,53,null,{"$f":"I22+1","v":2008001010},null,2008002010,{"$f":"K23+1000","v":2008003010},2008004010,2008005010,2008006010,2008007010,2008008010,2008009010,2008010010,2008011010,2008012010,2008013010]
[null,null,null,2.1,"Product A",null,null,null,2008001011,null,2008002011,{"$f":"K24+1000","v":2008003011},2008004011,2008005011,2008006011,2008007011,2008008011,2008009011,2008010011,2008011011,2008012011,2008013011]
[null,null,null,2.2000000000000002,"Product B",null,null,null,2008001012,null,2008002012,{"$f":"K25+1000","v":2008003012},2008004012,2008005012,2008006012,2008007012,2008008012,2008009012,2008010012,2008011012,2008012012,2008013012]
[null,null,null,2.2999999999999998,"Product C",null,null,null,2008001013,null,2008002013,{"$f":"K26+1000","v":2008003013},2008004013,2008005013,2008006013,2008007013,2008008013,2008009013,2008010013,2008011013,2008012013,2008013013]
[null,null,null,2.4,"Product D",null,null,null,2008001014,null,2008002014,{"$f":"K27+1000","v":2008003014},2008004014,2008005014,2008006014,2008007014,2008008014,2008009014,2008010014,2008011014,2008012014,2008013014]
[null,null,null,2.5,"Other (please specify in Comments section).",null,null,null,2008001015,null,2008002015,{"$f":"K28+1000","v":2008003015},2008004015,2008005015,2008006015,2008007015,2008008015,2008009015,2008010015,2008011015,2008012015,2008013015]
[null,null,2.2999999999999998,null,"State the total amount of gross written premiums received during the reporting period",null,39,null,2008001016,null,2008002016,{"$f":"K29+1000","v":2008003016},2008004016,2008005016,2008006016,2008007016,2008008016,2008009016,2008010016,2008011016,2008012016,2008013016]
[]
[null,null,"3 THIRD PARTY AGREEMENTS"]
[]
[null,null,3.1,null,"State the total number of binder agreements in force during the reporting period",null,null,null,{"$f":"I29+1","v":2008001017},null,{"$f":"I33+1000","v":2008002017},{"$f":"K33+1000","v":2008003017},2008004017,2008005017,2008006017,2008007017,2008008017,2008009017,2008010017,2008011017,2008012017,2008013017]
[null,null,3.2,null,"State the total number of binder agreements terminated during the reporting period",null,null,null,{"$f":"I33+1","v":2008001018},null,2008002018,{"$f":"K34+1000","v":2008003018},2008004018,2008005018,2008006018,2008007018,2008008018,2008009018,2008010018,2008011018,2008012018,2008013018]
[null,null,3.3,null,"State the total value of binder fees paid to all non-mandated intermediaries during the reporting period as per the breakdown below:",null,9,null,2008001019,null,2008002019,{"$f":"K35+1000","v":2008003019},2008004019,2008005019,2008006019,2008007019,2008008019,2008009019,2008010019,2008011019,2008012019,2008013019]
[null,null,null,"3.3.1","Enter into, vary or renew a policy;",null,null,null,2008001020,null,2008002020,{"$f":"K36+1000","v":2008003020},2008004020,2008005020,2008006020,2008007020,2008008020,2008009020,2008010020,2008011020,2008012020,2008013020]
[null,null,null,"3.3.2","Determining wording of a policy;",null,null,null,2008001021,null,2008002021,{"$f":"K37+1000","v":2008003021},2008004021,2008005021,2008006021,2008007021,2008008021,2008009021,2008010021,2008011021,2008012021,2008013021]
[null,null,null,"3.3.3","Determining premiums under a policy;",null,null,null,2008001022,null,2008002022,{"$f":"K38+1000","v":2008003022},2008004022,2008005022,2008006022,2008007022,2008008022,2008009022,2008010022,2008011022,2008012022,2008013022]
[null,null,null,"3.3.4","Determining the value of benefits under a policy;",null,8,null,2008001023,null,2008002023,{"$f":"K39+1000","v":2008003023},2008004023,2008005023,2008006023,2008007023,2008008023,2008009023,2008010023,2008011023,2008012023,2008013023]
[null,null,null,"3.3.5","Settling a claim under a policy",null,null,null,2008001024,null,2008002024,{"$f":"K40+1000","v":2008003024},2008004024,2008005024,2008006024,2008007024,2008008024,2008009024,2008010024,2008011024,2008012024,2008013024]
[null,null,3.4,null,"State the total value of binder fees paid to all Underwriting Managers during the reporting period as per the breakdown below:",null,9,null,2008001025,null,2008002025,{"$f":"K41+1000","v":2008003025},2008004025,2008005025,2008006025,2008007025,2008008025,2008009025,2008010025,2008011025,2008012025,2008013025]
[null,null,null,"3.4.1","Enter into, vary or renew a policy;",null,null,null,2008001026,null,2008002026,{"$f":"K42+1000","v":2008003026},2008004026,2008005026,2008006026,2008007026,2008008026,2008009026,2008010026,2008011026,2008012026,2008013026]
[null,null,null,"3.4.2","Determining wording of a policy;",null,null,null,2008001027,null,2008002027,{"$f":"K43+1000","v":2008003027},2008004027,2008005027,2008006027,2008007027,2008008027,2008009027,2008010027,2008011027,2008012027,2008013027]
[null,null,null,"3.4.3","Determining premiums under a policy;",null,null,null,2008001028,null,2008002028,{"$f":"K44+1000","v":2008003028},2008004028,2008005028,2008006028,2008007028,2008008028,2008009028,2008010028,2008011028,2008012028,2008013028]
[null,null,null,"3.4.4","Determining the value of benefits under a policy;",null,8,null,2008001029,null,2008002029,{"$f":"K45+1000","v":2008003029},2008004029,2008005029,2008006029,2008007029,2008008029,2008009029,2008010029,2008011029,2008012029,2008013029]
[null,null,null,"3.4.5","Settling a claim under a policy",null,null,null,2008001030,null,2008002030,2008003030,2008004030,2008005030,2008006030,2008007030,2008008030,2008009030,2008010030,2008011030,2008012030,2008013030]
[]
[null,null,"4 CLAIMS MANAGEMENT"]
[]
[null,null,4.0999999999999996,null,"State the total number of claims outstanding at the beginning of the reporting period",null,16,null,{"$f":"I46+1","v":2008001031},null,{"$f":"I50+1000","v":2008002031},{"$f":"K50+1000","v":2008003031},2008004031,2008005031,2008006031,2008007031,2008008031,2008009031,2008010031,2008011031,2008012031,2008013031,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}}]
[null,null,4.2,null,"State the total number of all claims received during the reporting period",null,null,null,{"$f":"I50+1","v":2008001032},null,2008002032,{"$f":"K51+1000","v":2008003032},2008004032,2008005032,2008006032,2008007032,2008008032,2008009032,2008010032,2008011032,2008012032,2008013032]
[null,null,4.2,null,"State the total number of all claims finalised at the end of the reporting period as per the breakdown below:",null,null,null,2008001033,null,2008002033,{"$f":"K52+1000","v":2008003033},2008004033,2008005033,2008006033,2008007033,2008008033,2008009033,2008010033,2008011033,2008012033,2008013033]
[null,null,null,"4.2.1","Number of all claims paid;",null,null,null,2008001034,null,2008002034,{"$f":"K53+1000","v":2008003034},2008004034,2008005034,2008006034,2008007034,2008008034,2008009034,2008010034,2008011034,2008012034,2008013034]
[null,null,null,"4.2.2","Number of all funeral claims paid within 48 hours turn-around-time;",null,36,null,2008001035,null,2008002035,{"$f":"K54+1000","v":2008003035},2008004035,2008005035,2008006035,2008007035,2008008035,2008009035,2008010035,2008011035,2008012035,2008013035]
[null,null,null,"4.2.3","Number of all funeral claims paid after 48 hours turn-around-time;",null,36,null,2008001036,null,2008002036,{"$f":"K55+1000","v":2008003036},2008004036,2008005036,2008006036,2008007036,2008008036,2008009036,2008010036,2008011036,2008012036,2008013036]
[null,null,null,"4.2.4","Number of all claims repudiated;",null,17,null,2008001037,null,2008002037,{"$f":"K56+1000","v":2008003037},2008004037,2008005037,2008006037,2008007037,2008008037,2008009037,2008010037,2008011037,2008012037,2008013037]
[null,null,4.3,null,"State the total value of all claims paid at the end of the reporting period",null,null,null,2008001038,null,2008002038,{"$f":"K57+1000","v":2008003038},2008004038,2008005038,2008006038,2008007038,2008008038,2008009038,2008010038,2008011038,2008012038,2008013038]
[null,null,4.4000000000000004,null,"State the total value of all claims repudiated at the end of the reporting period",null,null,null,2008001039,null,2008002039,{"$f":"K58+1000","v":2008003039},2008004039,2008005039,2008006039,2008007039,2008008039,2008009039,2008010039,2008011039,2008012039,2008013039]
[null,null,4.5,null,"State the total number of all claims outstanding at the end of the reporting period",null,null,null,2008001040,null,2008002040,{"$f":"K59+1000","v":2008003040},2008004040,2008005040,2008006040,2008007040,2008008040,2008009040,2008010040,2008011040,2008012040,2008013040]
[null,null,4.5999999999999996,null,"State the total number of claims escalated internally during the reporting period",null,null,null,2008001041,null,2008002041,{"$f":"K60+1000","v":2008003041},2008004041,2008005041,2008006041,2008007041,2008008041,2008009041,2008010041,2008011041,2008012041,2008013041]
[]
[null,null,"5 COMPLAINTS HANDLING"]
[]
[null,null,5.0999999999999996,null,"State the total number of complaints at the beginning of the reporting period",null,null,null,{"$f":"I60+1","v":2008001042},null,{"$f":"I64+1000","v":2008002042},{"$f":"K64+1000","v":2008003042},2008004042,2008005042,2008006042,2008007042,2008008042,2008009042,2008010042,2008011042,2008012042,2008013042,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}}]
[null,null,5.2,null,"State the total number of complaints received during the reporting period as per the breakdown below:",null,null,null,{"$f":"I64+1","v":2008001043},null,2008002043,{"$f":"K65+1000","v":2008003043},2008004043,2008005043,2008006043,2008007043,2008008043,2008009043,2008010043,2008011043,2008012043,2008013043]
[null,null,null,"5.2.1","Complaints relating to the design of a product or related service;",null,null,null,2008001044,null,2008002044,{"$f":"K66+1000","v":2008003044},2008004044,2008005044,2008006044,2008007044,2008008044,2008009044,2008010044,2008011044,2008012044,2008013044]
[null,null,null,"5.2.2","Complaints relating to information provided to policyholders;",null,null,null,2008001045,null,2008002045,{"$f":"K67+1000","v":2008003045},2008004045,2008005045,2008006045,2008007045,2008008045,2008009045,2008010045,2008011045,2008012045,2008013045]
[null,null,null,"5.2.3","Complaints relating to complaints handling;",null,null,null,2008001046,null,2008002046,{"$f":"K68+1000","v":2008003046},2008004046,2008005046,2008006046,2008007046,2008008046,2008009046,2008010046,2008011046,2008012046,2008013046]
[null,null,null,"5.2.4","Complaints relating to insurance claims, including non-payment of claims;",null,null,null,2008001047,null,2008002047,{"$f":"K69+1000","v":2008003047},2008004047,2008005047,2008006047,2008007047,2008008047,2008009047,2008010047,2008011047,2008012047,2008013047]
[null,null,null,"5.2.5","Other (please specify in Comments section).",null,null,null,2008001048,null,2008002048,{"$f":"K70+1000","v":2008003048},2008004048,2008005048,2008006048,2008007048,2008008048,2008009048,2008010048,2008011048,2008012048,2008013048]
[null,null,5.3,null,"State the total number of complaints finalised during the reporting period",null,null,null,2008001049,null,2008002049,{"$f":"K71+1000","v":2008003049},2008004049,2008005049,2008006049,2008007049,2008008049,2008009049,2008010049,2008011049,2008012049,2008013049]
[null,null,5.4,null,"State the total number of complaints rejected during the reporting period",null,65,null,2008001050,null,2008002050,{"$f":"K72+1000","v":2008003050},2008004050,2008005050,2008006050,2008007050,2008008050,2008009050,2008010050,2008011050,2008012050,2008013050]
[null,null,5.5,null,"State the total number of complaints upheld during the reporting period",null,79,null,2008001051,null,2008002051,{"$f":"K73+1000","v":2008003051},2008004051,2008005051,2008006051,2008007051,2008008051,2008009051,2008010051,2008011051,2008012051,2008013051]
[null,null,5.6,null,"State the total number of complaints outstanding at the end of the reporting period",null,null,null,2008001052,null,2008002052,{"$f":"K74+1000","v":2008003052},2008004052,2008005052,2008006052,2008007052,2008008052,2008009052,2008010052,2008011052,2008012052,2008013052]
[]
[null,null,"COMMENTS"]
[null,null,2008000000]

{"sheet":"NL Micro - BC Additional","index":20,"n_rows":75,"n_cols":51,"rows_kept":75,"cut":false,"hidden":true,"merged":[[75,2,75,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[5,14,6,14],[5,15,6,15],[5,16,6,16],[5,17,6,17],[74,2,74,9],[5,12,6,12],[5,13,6,13],[82,2,82,9],[83,2,83,9],[84,2,84,9],[85,2,85,9],[76,2,76,9],[77,2,77,9],[78,2,78,9],[79,2,79,9],[80,2,80,9],[81,2,81,9]]}
[]
[null,null,"NON-LIFE MICRO-INSURERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Motor","Property","Agriculture","Legal Expense","Liability","Consumer Credit","Accident and Health","Reinsurance"]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of policies in force at the beginning of reporting period",null,53,null,2009001001,null,{"$f":"I11+1000","v":2009002001},{"$f":"K11+1000","v":2009003001},{"$f":"L11+1000","v":2009004001},2009005001,2009006001,2009007001,2009008001,2009009001]
[null,null,1.2,null,"State the total number of policies issued during the reporting period",null,53,null,{"$f":"I11+1","v":2009001002},null,{"$f":"I12+1000","v":2009002002},{"$f":"K12+1000","v":2009003002},2009004002,2009005002,2009006002,2009007002,2009008002,2009009002]
[null,null,1.3,null,"State the total number of policies in force at the end of the reporting period",null,53,null,{"$f":"I12+1","v":2009001003},null,2009002003,{"$f":"K13+1000","v":2009003003},2009004003,2009005003,2009006003,2009007003,2009008003,2009009003]
[null,null,1.4,null,"State the total number of policies \"not taken up\" during the reporting period",null,53,null,2009001004,null,2009002004,{"$f":"K14+1000","v":2009003004},2009004004,2009005004,2009006004,2009007004,2009008004,2009009004]
[null,null,1.5,null,"State the total number of policies terminated as a result of cooling-off by the policyholder during the reporting period",null,"73 , 53",null,2009001005,null,2009002005,{"$f":"K15+1000","v":2009003005},2009004005,2009005005,2009006005,2009007005,2009008005,2009009005]
[null,null,1.6,null,"State the total number of policies terminated on instruction of the policyholder during the reporting period",null,73,null,2009001006,null,2009002006,{"$f":"K16+1000","v":2009003006},2009004006,2009005006,2009006006,2009007006,2009008006,2009009006]
[null,null,1.7,null,"State the total number of policies terminated by instruction of the insurer during the reporting period",null,"73 , 53",null,2009001007,null,2009002007,{"$f":"K17+1000","v":2009003007},2009004007,2009005007,2009006007,2009007007,2009008007,2009009007]
[null,null,1.8,null,"State the total number of lapsed policies during the reporting period",null,null,null,2009001008,null,2009002008,{"$f":"K18+1000","v":2009003008},2009004008,2009005008,2009006008,2009007008,2009008008,2009009008]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"State the number of new products launched during the reporting period",null,null,null,{"$f":"I18+1","v":2009001009},null,{"$f":"I22+1000","v":2009002009},{"$f":"K22+1000","v":2009003009},2009004009,2009005009,2009006009,2009007009,2009008009,2009009009,null,{"$f":"SUM(T29:T30)","v":0},{"$f":"SUM(U29:U30)","v":0},null,{"$f":"SUM(W29:W30)","v":0},null,null,null,null,{"$f":"SUM(AB29:AB30)","v":0},null,null,{"$f":"SUM(AE29:AE30)","v":0},null,{"$f":"SUM(AG29:AG30)","v":0},0,0,0,0,0,0,0,0,0,0]
[null,null,2.2000000000000002,null,"State the total number of policies sold under each product (specify the name of the product)",null,53,null,{"$f":"I22+1","v":2009001010},null,2009002010,{"$f":"K23+1000","v":2009003010},2009004010,2009005010,2009006010,2009007010,2009008010,2009009010]
[null,null,null,"2.2.1","Product A",null,null,null,2009001011,null,2009002011,{"$f":"K24+1000","v":2009003011},2009004011,2009005011,2009006011,2009007011,2009008011,2009009011]
[null,null,null,"2.2.2","Product B",null,null,null,2009001012,null,2009002012,{"$f":"K25+1000","v":2009003012},2009004012,2009005012,2009006012,2009007012,2009008012,2009009012]
[null,null,null,"2.2.3","Product C",null,null,null,2009001013,null,2009002013,{"$f":"K26+1000","v":2009003013},2009004013,2009005013,2009006013,2009007013,2009008013,2009009013]
[null,null,null,"2.2.4","Product D",null,null,null,2009001014,null,2009002014,{"$f":"K27+1000","v":2009003014},2009004014,2009005014,2009006014,2009007014,2009008014,2009009014]
[null,null,null,"2.2.4","Other (please specify in Comments section).",null,null,null,2009001015,null,2009002015,{"$f":"K28+1000","v":2009003015},2009004015,2009005015,2009006015,2009007015,2009008015,2009009015]
[null,null,2.2999999999999998,null,"State the total amount of gross written premiums received during the reporting period",null,39,null,2009001016,null,2009002016,{"$f":"K29+1000","v":2009003016},2009004016,2009005016,2009006016,2009007016,2009008016,2009009016]
[]
[null,null,"3 THIRD PARTY AGREEMENTS"]
[]
[null,null,3.1,null,"State the total number of binder agreements in force during the reporting period",null,null,null,{"$f":"I29+1","v":2009001017},null,{"$f":"I33+1000","v":2009002017},{"$f":"K33+1000","v":2009003017},2009004017,2009005017,2009006017,2009007017,2009008017,2009009017]
[null,null,3.2,null,"State the total number of binder agreements terminated during the reporting period",null,null,null,{"$f":"I33+1","v":2009001018},null,2009002018,{"$f":"K34+1000","v":2009003018},2009004018,2009005018,2009006018,2009007018,2009008018,2009009018]
[null,null,3.3,null,"State the total value of binder fees paid to all non-mandated intermediaries during the reporting period as per the breakdown below:",null,9,null,2009001019,null,2009002019,{"$f":"K35+1000","v":2009003019},2009004019,2009005019,2009006019,2009007019,2009008019,2009009019]
[null,null,null,"3.3.1","Enter into, vary or renew a policy;",null,null,null,2009001020,null,2009002020,{"$f":"K36+1000","v":2009003020},2009004020,2009005020,2009006020,2009007020,2009008020,2009009020]
[null,null,null,"3.3.2","Determining wording of a policy;",null,null,null,2009001021,null,2009002021,{"$f":"K37+1000","v":2009003021},2009004021,2009005021,2009006021,2009007021,2009008021,2009009021]
[null,null,null,"3.3.3","Determining premiums under a policy;",null,null,null,2009001022,null,2009002022,{"$f":"K38+1000","v":2009003022},2009004022,2009005022,2009006022,2009007022,2009008022,2009009022]
[null,null,null,"3.3.4","Determining the value of benefits under a policy;",null,8,null,2009001023,null,2009002023,{"$f":"K39+1000","v":2009003023},2009004023,2009005023,2009006023,2009007023,2009008023,2009009023]
[null,null,null,"3.3.5","Settling a claim under a policy",null,null,null,2009001024,null,2009002024,{"$f":"K40+1000","v":2009003024},2009004024,2009005024,2009006024,2009007024,2009008024,2009009024]
[null,null,3.4,null,"State the total value of binder fees paid to all Underwriting Managers during the reporting period as per the breakdown below:",null,9,null,2009001025,null,2009002025,{"$f":"K41+1000","v":2009003025},2009004025,2009005025,2009006025,2009007025,2009008025,2009009025]
[null,null,null,"3.4.1","Enter into, vary or renew a policy;",null,null,null,2009001026,null,2009002026,{"$f":"K42+1000","v":2009003026},2009004026,2009005026,2009006026,2009007026,2009008026,2009009026]
[null,null,null,"3.4.2","Determining wording of a policy;",null,null,null,2009001027,null,2009002027,{"$f":"K43+1000","v":2009003027},2009004027,2009005027,2009006027,2009007027,2009008027,2009009027]
[null,null,null,"3.4.3","Determining premiums under a policy;",null,null,null,2009001028,null,2009002028,{"$f":"K44+1000","v":2009003028},2009004028,2009005028,2009006028,2009007028,2009008028,2009009028]
[null,null,null,"3.4.4","Determining the value of benefits under a policy;",null,8,null,2009001029,null,2009002029,{"$f":"K45+1000","v":2009003029},2009004029,2009005029,2009006029,2009007029,2009008029,2009009029]
[null,null,null,"3.4.5","Settling a claim under a policy",null,null,null,2009001030,null,2009002030,{"$f":"K46+1000","v":2009003030},2009004030,2009005030,2009006030,2009007030,2009008030,2009009030]
[]
[null,null,"4 CLAIMS MANAGEMENT"]
[]
[null,null,4.0999999999999996,null,"State the total number of claims outstanding at the beginning of the reporting period",null,16,null,{"$f":"I46+1","v":2009001031},null,{"$f":"I50+1000","v":2009002031},{"$f":"K50+1000","v":2009003031},2009004031,2009005031,2009006031,2009007031,2009008031,2009009031,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}}]
[null,null,4.2,null,"State the total number of all claims received during the reporting period",null,null,null,{"$f":"I50+1","v":2009001032},null,2009002032,{"$f":"K51+1000","v":2009003032},2009004032,2009005032,2009006032,2009007032,2009008032,2009009032]
[null,null,4.3,null,"State the total number of all claims finalised at the end of the reporting period as per the breakdown below:",null,null,null,2009001033,null,2009002033,{"$f":"K52+1000","v":2009003033},2009004033,2009005033,2009006033,2009007033,2009008033,2009009033]
[null,null,null,"4.3.1","Number of all claims paid;",null,null,null,2009001034,null,2009002034,{"$f":"K53+1000","v":2009003034},2009004034,2009005034,2009006034,2009007034,2009008034,2009009034]
[null,null,null,"4.3.2","Number of all claims repudiated",null,17,null,2009001035,null,2009002035,{"$f":"K54+1000","v":2009003035},2009004035,2009005035,2009006035,2009007035,2009008035,2009009035]
[null,null,4.4000000000000004,null,"State the total value of all claims paid at the end of the reporting period",null,null,null,2009001036,null,2009002036,{"$f":"K55+1000","v":2009003036},2009004036,2009005036,2009006036,2009007036,2009008036,2009009036]
[null,null,4.5,null,"State the total value of all claims repudiated at the end of the reporting period",null,17,null,2009001037,null,2009002037,{"$f":"K56+1000","v":2009003037},2009004037,2009005037,2009006037,2009007037,2009008037,2009009037]
[null,null,4.5999999999999996,null,"State the total number of all claims outstanding at the end of the reporting period",null,16,null,2009001038,null,2009002038,{"$f":"K57+1000","v":2009003038},2009004038,2009005038,2009006038,2009007038,2009008038,2009009038]
[null,null,4.7,null,"State the total number of claims escalated internally during the reporting period",null,null,null,2009001039,null,2009002039,{"$f":"K58+1000","v":2009003039},2009004039,2009005039,2009006039,2009007039,2009008039,2009009039]
[]
[null,null,"5 COMPLAINTS HANDLING"]
[]
[null,null,5.0999999999999996,null,"State the total number of complaints at the beginning of the reporting period",null,null,null,{"$f":"I58+1","v":2009001040},null,{"$f":"I62+1000","v":2009002040},{"$f":"K62+1000","v":2009003040},2009004040,2009005040,2009006040,2009007040,2009008040,2009009040,null,null,null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}}]
[null,null,5.2,null,"State the total number of complaints received during the reporting period as per the breakdown below:",null,null,null,{"$f":"I62+1","v":2009001041},null,2009002041,{"$f":"K63+1000","v":2009003041},2009004041,2009005041,2009006041,2009007041,2009008041,2009009041]
[null,null,null,"5.2.1","Complaints relating to the design of a product or related service;",null,null,null,2009001042,null,2009002042,{"$f":"K64+1000","v":2009003042},2009004042,2009005042,2009006042,2009007042,2009008042,2009009042]
[null,null,null,"5.2.2","Complaints relating to information provided to policyholders;",null,null,null,2009001043,null,2009002043,{"$f":"K65+1000","v":2009003043},2009004043,2009005043,2009006043,2009007043,2009008043,2009009043]
[null,null,null,"5.2.3","Complaints relating to complaints handling;",null,null,null,2009001044,null,2009002044,{"$f":"K66+1000","v":2009003044},2009004044,2009005044,2009006044,2009007044,2009008044,2009009044]
[null,null,null,"5.2.4","Complaints relating to insurance claims, including non-payment of claims;",null,null,null,2009001045,null,2009002045,{"$f":"K67+1000","v":2009003045},2009004045,2009005045,2009006045,2009007045,2009008045,2009009045]
[null,null,null,"5.2.5","Other (please specify in Comments section).",null,null,null,2009001046,null,2009002046,{"$f":"K68+1000","v":2009003046},2009004046,2009005046,2009006046,2009007046,2009008046,2009009046]
[null,null,5.3,null,"State the total number of complaints finalised during the reporting period",null,null,null,2009001047,null,2009002047,{"$f":"K69+1000","v":2009003047},2009004047,2009005047,2009006047,2009007047,2009008047,2009009047]
[null,null,5.4,null,"State the total number of complaints rejected during the reporting period",null,65,null,2009001048,null,2009002048,{"$f":"K70+1000","v":2009003048},2009004048,2009005048,2009006048,2009007048,2009008048,2009009048]
[null,null,5.5,null,"State the total number of complaints upheld during the reporting period",null,79,null,2009001049,null,2009002049,{"$f":"K71+1000","v":2009003049},2009004049,2009005049,2009006049,2009007049,2009008049,2009009049]
[null,null,5.6,null,"State the total number of complaints outstanding at the end of the reporting period",null,null,null,2009001050,null,2009002050,{"$f":"K72+1000","v":2009003050},2009004050,2009005050,2009006050,2009007050,2009008050,2009009050]
[]
[null,null,"COMMENTS"]
[null,null,2009000000]

{"sheet":"Co-ops - BC Add Retail","index":21,"n_rows":111,"n_cols":51,"rows_kept":111,"cut":false,"hidden":true,"merged":[[110,2,110,9],[5,6,6,6],[5,8,6,8],[5,10,5,15],[5,16,5,21],[91,2,91,21]]}
[]
[null,null,"CO-OPERATIVES- BUSINESS COMPOSITION (ADDITIONAL RETAIL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Co-operative Bank",null,null,null,null,null,"Co-operative Financial Institution"]
[null,null,null,null,null,null,null,null,null,null,"Savings Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Investments","Other (Specify)","Savings Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Investments","Other (Specify)"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of financial products / services in force at the end of the reporting period",null,35,null,2010001001,null,{"$f":"I11+1000","v":2010002001},{"$f":"K11+1000","v":2010003001},{"$f":"L11+1000","v":2010004001},2010005001,2010006001,2010007001,2010008001,2010009001,2010010001,2010011001,2010012001,2010013001]
[null,null,1.2,null,"State the total number of financial products / services sold during the reporting period.",null,35,null,{"$f":"I11+1","v":2010001002},null,{"$f":"I12+1000","v":2010002002},{"$f":"K12+1000","v":2010003002},2010004002,2010005002,2010006002,2010007002,2010008002,2010009002,2010010002,2010011002,2010012002,2010013002]
[null,null,1.3,null,"State the total  number of customers in your book as per the breakdown below:",null,null,null,{"$f":"I12+1","v":2010001003},null,2010002003,{"$f":"K13+1000","v":2010003003},2010004003,2010005003,2010006003,2010007003,2010008003,2010009003,2010010003,2010011003,2010012003,2010013003]
[null,null,null,"1.3.1","Male;",null,null,null,2010001004,null,2010002004,{"$f":"K14+1000","v":2010003004},2010004004,2010005004,2010006004,2010007004,2010008004,2010009004,2010010004,2010011004,2010012004,2010013004]
[null,null,null,"1.3.2","Female",null,null,null,2010001005,null,2010002005,{"$f":"K15+1000","v":2010003005},2010004005,2010005005,2010006005,2010007005,2010008005,2010009005,2010010005,2010011005,2010012005,2010013005]
[null,null,1.4,null,"State the number of financial products / services in force at the end of the reporting period as per the breakdown below:",null,35,null,2010001006,null,2010002006,{"$f":"K16+1000","v":2010003006},2010004006,2010005006,2010006006,2010007006,2010008006,2010009006,2010010006,2010011006,2010012006,2010013006]
[null,null,null,"1.4.1","Age 0 - 18 years",null,null,null,2010001007,null,2010002007,{"$f":"K17+1000","v":2010003007},2010004007,2010005007,2010006007,2010007007,2010008007,2010009007,2010010007,2010011007,2010012007,2010013007]
[null,null,null,"1.4.2","Age 19 - 35 years",null,null,null,2010001008,null,2010002008,{"$f":"K18+1000","v":2010003008},2010004008,2010005008,2010006008,2010007008,2010008008,2010009008,2010010008,2010011008,2010012008,2010013008]
[null,null,null,"1.4.3","Age 36 - 45 years",null,null,null,2010001009,null,2010002009,{"$f":"K19+1000","v":2010003009},2010004009,2010005009,2010006009,2010007009,2010008009,2010009009,2010010009,2010011009,2010012009,2010013009]
[null,null,null,"1.4.4","Age 46 - 62 years",null,null,null,2010001010,null,2010002010,{"$f":"K20+1000","v":2010003010},2010004010,2010005010,2010006010,2010007010,2010008010,2010009010,2010010010,2010011010,2010012010,2010013010]
[null,null,null,"1.4.5","Age 63+",null,null,null,2010001011,null,2010002011,{"$f":"K21+1000","v":2010003011},2010004011,2010005011,2010006011,2010007011,2010008011,2010009011,2010010011,2010011011,2010012011,2010013011]
[null,null,1.5,null,"Confirm the number of customers that fall into the salary bands below at the end of the reporting period:",null,null,null,2010001012,null,2010002012,{"$f":"K22+1000","v":2010003012},2010004012,2010005012,2010006012,2010007012,2010008012,2010009012,2010010012,2010011012,2010012012,2010013012]
[null,null,null,"1.5.1","R 0 - R 5 000;",null,null,null,2010001013,null,2010002013,{"$f":"K23+1000","v":2010003013},2010004013,2010005013,2010006013,2010007013,2010008013,2010009013,2010010013,2010011013,2010012013,2010013013]
[null,null,null,"1.5.2","R 5001 - R 10 000;",null,null,null,2010001014,null,2010002014,{"$f":"K24+1000","v":2010003014},2010004014,2010005014,2010006014,2010007014,2010008014,2010009014,2010010014,2010011014,2010012014,2010013014]
[null,null,null,"1.5.3","R 10 001 - R 20 000;",null,null,null,2010001015,null,2010002015,{"$f":"K25+1000","v":2010003015},2010004015,2010005015,2010006015,2010007015,2010008015,2010009015,2010010015,2010011015,2010012015,2010013015]
[null,null,null,"1.5.4","> R 20 000",null,null,null,2010001016,null,2010002016,{"$f":"K26+1000","v":2010003016},2010004016,2010005016,2010006016,2010007016,2010008016,2010009016,2010010016,2010011016,2010012016,2010013016]
[null,null,1.6,null,"State the number of financial products / services terminated by the entity during the reporting period as per the breakdown below:",null,"33, 35",null,2010001017,null,2010002017,{"$f":"K27+1000","v":2010003017},2010004017,2010005017,2010006017,2010007017,2010008017,2010009017,2010010017,2010011017,2010012017,2010013017]
[null,null,null,"1.6.1","Age 0 - 18 years",null,null,null,2010001018,null,2010002018,{"$f":"K28+1000","v":2010003018},2010004018,2010005018,2010006018,2010007018,2010008018,2010009018,2010010018,2010011018,2010012018,2010013018]
[null,null,null,"1.6.2","Age 19 - 35 years",null,null,null,2010001019,null,2010002019,{"$f":"K29+1000","v":2010003019},2010004019,2010005019,2010006019,2010007019,2010008019,2010009019,2010010019,2010011019,2010012019,2010013019]
[null,null,null,"1.6.3","Age 36 - 45 years",null,null,null,2010001020,null,2010002020,{"$f":"K30+1000","v":2010003020},2010004020,2010005020,2010006020,2010007020,2010008020,2010009020,2010010020,2010011020,2010012020,2010013020]
[null,null,null,"1.6.4","Age 46 - 62 years",null,null,null,2010001021,null,2010002021,{"$f":"K31+1000","v":2010003021},2010004021,2010005021,2010006021,2010007021,2010008021,2010009021,2010010021,2010011021,2010012021,2010013021]
[null,null,null,"1.6.5","Age 63+",null,null,null,2010001022,null,2010002022,{"$f":"K32+1000","v":2010003022},2010004022,2010005022,2010006022,2010007022,2010008022,2010009022,2010010022,2010011022,2010012022,2010013022]
[null,null,1.7,null,"State the number of customers in your collection book at the end of the reporting period as per the breakdown below:",null,null,null,2010001023,null,2010002023,{"$f":"K33+1000","v":2010003023},2010004023,2010005023,2010006023,2010007023,2010008023,2010009023,2010010023,2010011023,2010012023,2010013023]
[null,null,null,"1.7.1","Age 0 - 18 years",null,null,null,2010001024,null,2010002024,{"$f":"K34+1000","v":2010003024},2010004024,2010005024,2010006024,2010007024,2010008024,2010009024,2010010024,2010011024,2010012024,2010013024]
[null,null,null,"1.7.2","Age 19 - 35 years",null,null,null,2010001025,null,2010002025,{"$f":"K35+1000","v":2010003025},2010004025,2010005025,2010006025,2010007025,2010008025,2010009025,2010010025,2010011025,2010012025,2010013025]
[null,null,null,"1.7.3","Age 36 - 45 years",null,null,null,2010001026,null,2010002026,{"$f":"K36+1000","v":2010003026},2010004026,2010005026,2010006026,2010007026,2010008026,2010009026,2010010026,2010011026,2010012026,2010013026]
[null,null,null,"1.7.4","Age 46 - 62 years",null,null,null,2010001027,null,2010002027,{"$f":"K37+1000","v":2010003027},2010004027,2010005027,2010006027,2010007027,2010008027,2010009027,2010010027,2010011027,2010012027,2010013027]
[null,null,null,"1.7.5","Age 63+",null,null,null,2010001028,null,2010002028,{"$f":"K38+1000","v":2010003028},2010004028,2010005028,2010006028,2010007028,2010008028,2010009028,2010010028,2010011028,2010012028,2010013028]
[null,null,1.8,null,"State the total value of funds in your collection book at the end of the e reporting period as per the breakdown below:",null,null,null,2010001029,null,2010002029,{"$f":"K39+1000","v":2010003029},2010004029,2010005029,2010006029,2010007029,2010008029,2010009029,2010010029,2010011029,2010012029,2010013029]
[null,null,null,"1.8.1","Age 0 - 18 years",null,null,null,2010001030,null,2010002030,{"$f":"K40+1000","v":2010003030},2010004030,2010005030,2010006030,2010007030,2010008030,2010009030,2010010030,2010011030,2010012030,2010013030]
[null,null,null,"1.8.2","Age 19 - 35 years",null,null,null,2010001031,null,2010002031,{"$f":"K41+1000","v":2010003031},2010004031,2010005031,2010006031,2010007031,2010008031,2010009031,2010010031,2010011031,2010012031,2010013031]
[null,null,null,"1.8.3","Age 36 - 45 years",null,null,null,2010001032,null,2010002032,{"$f":"K42+1000","v":2010003032},2010004032,2010005032,2010006032,2010007032,2010008032,2010009032,2010010032,2010011032,2010012032,2010013032]
[null,null,null,"1.8.4","Age 46 - 62 years",null,null,null,2010001033,null,2010002033,{"$f":"K43+1000","v":2010003033},2010004033,2010005033,2010006033,2010007033,2010008033,2010009033,2010010033,2010011033,2010012033,2010013033]
[null,null,null,"1.8.5","Age 63+",null,null,null,2010001034,null,2010002034,{"$f":"K44+1000","v":2010003034},2010004034,2010005034,2010006034,2010007034,2010008034,2010009034,2010010034,2010011034,2010012034,2010013034]
[null,null,1.7,null,"State the number of financial products / services launched by the entity during the reporting period as per the breakdown below:",null,"33, 35",null,2010001035,null,2010002035,{"$f":"K45+1000","v":2010003035},2010004035,2010005035,2010006035,2010007035,2010008035,2010009035,2010010035,2010011035,2010012035,2010013035]
[null,null,null,"1.7.1","New;",null,null,null,2010001036,null,2010002036,{"$f":"K46+1000","v":2010003036},2010004036,2010005036,2010006036,2010007036,2010008036,2010009036,2010010036,2010011036,2010012036,2010013036]
[null,null,null,"1.7.2","Rebranded;",null,null,null,2010001037,null,2010002037,{"$f":"K47+1000","v":2010003037},2010004037,2010005037,2010006037,2010007037,2010008037,2010009037,2010010037,2010011037,2010012037,2010013037]
[null,null,null,"1.7.3","Enhancements",null,null,null,2010001038,null,2010002038,{"$f":"K48+1000","v":2010003038},2010004038,2010005038,2010006038,2010007038,2010008038,2010009038,2010010038,2010011038,2010012038,2010013038]
[null,null,1.8,"","State the total number of transactions available in the Suspense/General Ledger account of the entity at the end of the reporting period.",null,"33, 35",null,2010001039,null,2010002039,{"$f":"K49+1000","v":2010003039},2010004039,2010005039,2010006039,2010007039,2010008039,2010009039,2010010039,2010011039,2010012039,2010013039]
[null,null,"1,9",null,"State the average value of  funds available in the Suspense/General Ledger account of the entity at the end of the reporting period.",null,"33, 35",null,2010001040,null,2010002040,{"$f":"K50+1000","v":2010003040},2010004040,2010005040,2010006040,2010007040,2010008040,2010009040,2010010040,2010011040,2010012040,2010013040]
[null,null,1.1000000000000001,null,"State the number of instructions finalised from customers to claim  funds  from the Suspense/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2010001041,null,2010002041,{"$f":"K51+1000","v":2010003041},2010004041,2010005041,2010006041,2010007041,2010008041,2010009041,2010010041,2010011041,2010012041,2010013041]
[null,null,null,"1.10.1","Dormant account;",null,null,null,2010001042,null,2010002042,{"$f":"K52+1000","v":2010003042},2010004042,2010005042,2010006042,2010007042,2010008042,2010009042,2010010042,2010011042,2010012042,2010013042]
[null,null,null,"1.10.2","Closed account;",null,null,null,2010001043,null,2010002043,{"$f":"K53+1000","v":2010003043},2010004043,2010005043,2010006043,2010007043,2010008043,2010009043,2010010043,2010011043,2010012043,2010013043]
[null,null,null,"1.10.3","Fraud;",null,null,null,2010001044,null,2010002044,{"$f":"K54+1000","v":2010003044},2010004044,2010005044,2010006044,2010007044,2010008044,2010009044,2010010044,2010011044,2010012044,2010013044]
[null,null,null,"1.10.4","Deceased;",null,null,null,2010001045,null,2010002045,{"$f":"K55+1000","v":2010003045},2010004045,2010005045,2010006045,2010007045,2010008045,2010009045,2010010045,2010011045,2010012045,2010013045]
[null,null,null,"1.10.5","Insolvency",null,null,null,2010001046,null,2010002046,{"$f":"K56+1000","v":2010003046},2010004046,2010005046,2010006046,2010007046,2010008046,2010009046,2010010046,2010011046,2010012046,2010013046]
[null,null,1.1100000000000001,null,"State the number of instructions received from customers disputing transactions in the Suspense/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2010001047,null,2010002047,{"$f":"K57+1000","v":2010003047},2010004047,2010005047,2010006047,2010007047,2010008047,2010009047,2010010047,2010011047,2010012047,2010013047]
[null,null,null,"1.11.1","Fraudulent",null,null,null,2010001048,null,2010002048,{"$f":"K58+1000","v":2010003048},2010004048,2010005048,2010006048,2010007048,2010008048,2010009048,2010010048,2010011048,2010012048,2010013048]
[null,null,null,"1.11.2","Unathorized transactions",null,null,null,2010001049,null,2010002049,{"$f":"K59+1000","v":2010003049},2010004049,2010005049,2010006049,2010007049,2010008049,2010009049,2010010049,2010011049,2010012049,2010013049]
[null,null,1.1200000000000001,null,"State the number of instructions finalised from customers disputing transactions in the Suspense/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2010001050,null,2010002050,{"$f":"K60+1000","v":2010003050},2010004050,2010005050,2010006050,2010007050,2010008050,2010009050,2010010050,2010011050,2010012050,2010013050]
[null,null,null,"1.12.1","Fraudulent",null,null,null,2010001051,null,2010002051,{"$f":"K61+1000","v":2010003051},2010004051,2010005051,2010006051,2010007051,2010008051,2010009051,2010010051,2010011051,2010012051,2010013051]
[null,null,null,"1.12.2","Unathorized transactions",null,null,null,2010001052,null,2010002052,{"$f":"K62+1000","v":2010003052},2010004052,2010005052,2010006052,2010007052,2010008052,2010009052,2010010052,2010011052,2010012052,2010013052]
[null,null,1.1299999999999999,null,"State the channels used for ongoing interaction with your customers as a percentage of the book of business at the end of the reporting period as per the breakdown below:",null,null,null,2010001053,null,2010002053,{"$f":"K63+1000","v":2010003053},2010004053,2010005053,2010006053,2010007053,2010008053,2010009053,2010010053,2010011053,2010012053,2010013053]
[null,null,null,"1.13.1","Face-to-face at branches;",null,null,null,2010001054,null,2010002054,{"$f":"K64+1000","v":2010003054},2010004054,2010005054,2010006054,2010007054,2010008054,2010009054,2010010054,2010011054,2010012054,2010013054]
[null,null,null,"1.13.2","On-line / web-based interaction;",null,null,null,2010001055,null,2010002055,{"$f":"K65+1000","v":2010003055},2010004055,2010005055,2010006055,2010007055,2010008055,2010009055,2010010055,2010011055,2010012055,2010013055]
[null,null,null,"1.13.3","Cellphone USSD codes;",null,80,null,2010001056,null,2010002056,{"$f":"K66+1000","v":2010003056},2010004056,2010005056,2010006056,2010007056,2010008056,2010009056,2010010056,2010011056,2010012056,2010013056]
[null,null,null,"1.13.4","Call centre;",null,null,null,2010001057,null,2010002057,{"$f":"K67+1000","v":2010003057},2010004057,2010005057,2010006057,2010007057,2010008057,2010009057,2010010057,2010011057,2010012057,2010013057]
[null,null,null,"1.13.5","Mobile application;",null,49,null,2010001058,null,2010002058,{"$f":"K68+1000","v":2010003058},2010004058,2010005058,2010006058,2010007058,2010008058,2010009058,2010010058,2010011058,2010012058,2010013058]
[null,null,null,"1.13.6","Pop-up stalls;",null,null,null,2010001059,null,2010002059,{"$f":"K69+1000","v":2010003059},2010004059,2010005059,2010006059,2010007059,2010008059,2010009059,2010010059,2010011059,2010012059,2010013059]
[null,null,null,"1.13.7","Kiosks in malls / retails stores",null,null,null,2010001060,null,2010002060,{"$f":"K70+1000","v":2010003060},2010004060,2010005060,2010006060,2010007060,2010008060,2010009060,2010010060,2010011060,2010012060,2010013060]
[null,null,null,"1.13.8","ATM's",null,null,null,2010001061,null,2010002061,{"$f":"K71+1000","v":2010003061},2010004061,2010005061,2010006061,2010007061,2010008061,2010009061,2010010061,2010011061,2010012061,2010013061]
[null,null,1.1399999999999999,null,"State the total number of loans granted to employees, officials, directors of the entity and / or their direct family members or business associates at the end of the reporting period.",null,"33, 37",null,2010001062,null,2010002062,{"$f":"K72+1000","v":2010003062},2010004062,2010005062,2010006062,2010007062,2010008062,2010009062,2010010062,2010011062,2010012062,2010013062]
[null,null,1.1499999999999999,null,"State the total value of loans granted to employees, officials, directors of the entity and / or their direct family members or business associates at the end of the reporting period.",null,"33, 37",null,2010001063,null,2010002063,{"$f":"K73+1000","v":2010003063},2010004063,2010005063,2010006063,2010007063,2010008063,2010009063,2010010063,2010011063,2010012063,2010013063]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
["LoB_5c",null,2.1,null,"State the number of accounts terminated in the reporting period.",null,null,null,{"$f":"I73+1","v":2010001064},null,{"$f":"I77+1000","v":2010002064},{"$f":"K77+1000","v":2010003064},2010004064,2010005064,2010006064,2010007064,2010008064,2010009064,2010010064,2010011064,2010012064,2010013064]
[null,null,2.2000000000000002,null,"State the number of accounts terminated with positive balances at the end of the reporting period",null,null,null,{"$f":"I77+1","v":2010001065},null,2010002065,{"$f":"K78+1000","v":2010003065},2010004065,2010005065,2010006065,2010007065,2010008065,2010009065,2010010065,2010011065,2010012065,2010013065]
[null,null,2.2999999999999998,null,"State the value of accounts terminated  with positive balances at the end of the reporting period.",null,null,null,2010001066,null,2010002066,{"$f":"K79+1000","v":2010003066},2010004066,2010005066,2010006066,2010007066,2010008066,2010009066,2010010066,2010011066,2010012066,2010013066]
[null,null,2.4,null,"State the total number of dormant / inactive accounts at the end of the reporting period",null,null,null,2010001067,null,2010002067,{"$f":"K80+1000","v":2010003067},2010004067,2010005067,2010006067,2010007067,2010008067,2010009067,2010010067,2010011067,2010012067,2010013067]
[null,null,2.5,null,"State the number of dormant / inactive accounts with  unclaimed positive balances at the end of the reporting period.",null,null,null,2010001068,null,2010002068,{"$f":"K81+1000","v":2010003068},2010004068,2010005068,2010006068,2010007068,2010008068,2010009068,2010010068,2010011068,2010012068,2010013068]
[null,null,2.6,null,"State the value of dormant / inactive accounts with unclaimed positive balances at the end of the reporting period.",null,null,null,2010001069,null,2010002069,{"$f":"K82+1000","v":2010003069},2010004069,2010005069,2010006069,2010007069,2010008069,2010009069,2010010069,2010011069,2010012069,2010013069]
[null,null,2.7,null,"State the number of fee charges on dormant / inactive accounts with negative balances at the end of the reporting period.",null,null,null,2010001070,null,2010002070,{"$f":"K83+1000","v":2010003070},2010004070,2010005070,2010006070,2010007070,2010008070,2010009070,2010010070,2010011070,2010012070,2010013070]
[null,null,2.8,null,"State the value of fee charges on dormant / inactive accounts with negative balances at the end of the reporting period.",null,null,null,2010001071,null,2010002071,{"$f":"K84+1000","v":2010003071},2010004071,2010005071,2010006071,2010007071,2010008071,2010009071,2010010071,2010011071,2010012071,2010013071]
[null,null,"2,9",null,"State the number of customers with dormant / inactive accounts at the end of the reporting period as per the as per the breakdown below:",null,null,null,2010001072,null,2010002072,{"$f":"K85+1000","v":2010003072},2010004072,2010005072,2010006072,2010007072,2010008072,2010009072,2010010072,2010011072,2010012072,2010013072]
[null,null,null,"2.9.1","Age 0 - 18 years",null,null,null,2010001073,null,2010002073,{"$f":"K86+1000","v":2010003073},2010004073,2010005073,2010006073,2010007073,2010008073,2010009073,2010010073,2010011073,2010012073,2010013073]
[null,null,null,"2.9.2","Age 19 - 35 years",null,null,null,2010001074,null,2010002074,{"$f":"K87+1000","v":2010003074},2010004074,2010005074,2010006074,2010007074,2010008074,2010009074,2010010074,2010011074,2010012074,2010013074]
[null,null,null,"2.9.3","Age 36 - 45 years",null,null,null,2010001075,null,2010002075,{"$f":"K88+1000","v":2010003075},2010004075,2010005075,2010006075,2010007075,2010008075,2010009075,2010010075,2010011075,2010012075,2010013075]
[null,null,null,"2.9.4","Age 46 - 62 years",null,null,null,2010001076,null,2010002076,{"$f":"K89+1000","v":2010003076},2010004076,2010005076,2010006076,2010007076,2010008076,2010009076,2010010076,2010011076,2010012076,2010013076]
[null,null,null,"2.9.5","Age 63+",null,null,null,2010001077,null,2010002077,{"$f":"K90+1000","v":2010003077},2010004077,2010005077,2010006077,2010007077,2010008077,2010009077,2010010077,2010011077,2010012077,2010013077]
[]
[null,null,"3 COMPLAINTS HANDLING"]
[]
[null,null,3.1,null,"State the total number of complaints at the beginning of the reporting period",null,null,null,{"$f":"I90+1","v":2010001078},null,{"$f":"I94+1000","v":2010002078},{"$f":"K94+1000","v":2010003078},2010004078,2010005078,2010006078,2010007078,2010008078,2010009078,2010010078,2010011078,2010012078,2010013078,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},null,{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}},{"$f":"SUM(#REF!)","v":{"$error":"#REF!"}}]
[null,null,3.2,null,"State the total number of complaints received during the reporting period as per the breakdown below:",null,null,null,{"$f":"I94+1","v":2010001079},null,2010002079,{"$f":"K95+1000","v":2010003079},2010004079,2010005079,2010006079,2010007079,2010008079,2010009079,2010010079,2010011079,2010012079,2010013079]
[null,null,null,"3.2.1","Complaints relating to the design of a product or related service;",null,null,null,2010001080,null,2010002080,{"$f":"K96+1000","v":2010003080},2010004080,2010005080,2010006080,2010007080,2010008080,2010009080,2010010080,2010011080,2010012080,2010013080]
[null,null,null,"3.2.2","Complaints relating to information provided to policyholders;",null,null,null,2010001081,null,2010002081,{"$f":"K97+1000","v":2010003081},2010004081,2010005081,2010006081,2010007081,2010008081,2010009081,2010010081,2010011081,2010012081,2010013081]
[null,null,null,"3.2.3","Complaints relating to complaints handling;",null,null,null,2010001082,null,2010002082,{"$f":"K98+1000","v":2010003082},2010004082,2010005082,2010006082,2010007082,2010008082,2010009082,2010010082,2010011082,2010012082,2010013082]
[null,null,null,"3.2.4","Other (please specify in Comments section).",null,null,null,2010001083,null,2010002083,{"$f":"K99+1000","v":2010003083},2010004083,2010005083,2010006083,2010007083,2010008083,2010009083,2010010083,2010011083,2010012083,2010013083]
[null,null,3.3,null,"State the total number of complaints finalised during the reporting period",null,null,null,2010001084,null,2010002084,{"$f":"K100+1000","v":2010003084},2010004084,2010005084,2010006084,2010007084,2010008084,2010009084,2010010084,2010011084,2010012084,2010013084]
[null,null,3.4,null,"State the total number of complaints rejected during the reporting period",null,65,null,2010001085,null,2010002085,{"$f":"K101+1000","v":2010003085},2010004085,2010005085,2010006085,2010007085,2010008085,2010009085,2010010085,2010011085,2010012085,2010013085]
[null,null,3.5,null,"State the total number of complaints upheld during the reporting period",null,79,null,2010001086,null,2010002086,{"$f":"K102+1000","v":2010003086},2010004086,2010005086,2010006086,2010007086,2010008086,2010009086,2010010086,2010011086,2010012086,2010013086]
[null,null,"3,6",null,"State the total number of complaints outstanding at the end of the reporting period",null,null,null,2010001087,null,2010002087,{"$f":"K103+1000","v":2010003087},2010004087,2010005087,2010006087,2010007087,2010008087,2010009087,2010010087,2010011087,2010012087,2010013087]
[]
[null,null,"4 THIRD PARTY ARRANGEMENTS"]
[]
[null,null,4.0999999999999996,null,"State the value of amounts held with a secondary or tertiary co-operative (Please specify in the comments section below)",null,null,null,{"$f":"I103+1","v":2010001088},null,{"$f":"I107+1000","v":2010002088},{"$f":"K107+1000","v":2010003088},2010004088,2010005088,2010006088,2010007088,2010008088,2010009088,2010010088,2010011088,2010012088,2010013088]
[null,null,null,null,null,null,null,null,{"$f":"I107+1","v":2010001089},null,{"$f":"I108+1000","v":2010002089},{"$f":"K108+1000","v":2010003089},2010004089,2010005089,2010006089,2010007089,2010008089,2010009089,2010010089,2010011089,2010012089,2010013089]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2010000000}]

{"sheet":"Banks - BC Add Retail","index":22,"n_rows":146,"n_cols":37,"rows_kept":146,"cut":false,"hidden":true,"merged":[[145,2,145,9],[5,28,5,36],[8,2,8,4],[122,2,122,4],[5,6,6,6],[5,8,6,8],[5,10,5,18],[5,19,5,27],[146,2,146,9],[147,2,147,9],[148,2,148,9],[149,2,149,9],[150,2,150,9]]}
[]
[null,null,"BANKS - BUSINESS COMPOSITION (ADDITIONAL RETAIL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Traditional Bank",null,null,null,null,null,null,null,null,"Foreign Owned",null,null,null,null,null,null,null,null,"Mutual"]
[null,null,null,null,null,null,null,null,null,null,"Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)","Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)","Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of financial products services in force at the end of the reporting period",null,35,null,2011001001,null,{"$f":"I11+1000","v":2011002001},{"$f":"K11+1000","v":2011003001},{"$f":"L11+1000","v":2011004001},2011005001,2011006001,2011007001,2011008001,2011009001,2011010001,2011011001,2011012001,2011013001,2011014001,2011015001,2011016001,2011017001,2011018001,2011019001,2011020001,2011021001,2011022001,2011023001,2011024001,2011025001,2011026001,2011027001,2011028001]
[null,null,1.2,null,"State the total number of financial products / services sold during the reporting period.",null,35,null,{"$f":"I11+1","v":2011001002},null,{"$f":"I12+1000","v":2011002002},{"$f":"K12+1000","v":2011003002},2011004002,2011005002,2011006002,2011007002,2011008002,2011009002,2011010002,2011011002,2011012002,2011013002,2011014002,2011015002,2011016002,2011017002,2011018002,2011019002,2011020002,2011021002,2011022002,2011023002,2011024002,2011025002,2011026002,2011027002,2011028002]
[null,null,1.3,null,"State the number of Credit Insurance policies sold during the reporting period",null,null,null,{"$f":"I12+1","v":2011001003},null,2011002003,{"$f":"K13+1000","v":2011003003},2011004003,2011005003,2011006003,2011007003,2011008003,2011009003,2011010003,2011011003,2011012003,2011013003,2011014003,2011015003,2011016003,2011017003,2011018003,2011019003,2011020003,2011021003,2011022003,2011023003,2011024003,2011025003,2011026003,2011027003,2011028003]
[null,null,1.4,null,"State the number of Credit Insurance claims received during the reporting period",null,null,null,2011001004,null,2011002004,{"$f":"K14+1000","v":2011003004},2011004004,2011005004,2011006004,2011007004,2011008004,2011009004,2011010004,2011011004,2011012004,2011013004,2011014004,2011015004,2011016004,2011017004,2011018004,2011019004,2011020004,2011021004,2011022004,2011023004,2011024004,2011025004,2011026004,2011027004,2011028004]
[null,null,1.5,null,"State the total  number of customers in your book as per the breakdown below:",null,null,null,2011001005,null,2011002005,{"$f":"K15+1000","v":2011003005},2011004005,2011005005,2011006005,2011007005,2011008005,2011009005,2011010005,2011011005,2011012005,2011013005,2011014005,2011015005,2011016005,2011017005,2011018005,2011019005,2011020005,2011021005,2011022005,2011023005,2011024005,2011025005,2011026005,2011027005,2011028005]
[null,null,null,"1.5.1","Male;",null,null,null,2011001006,null,2011002006,{"$f":"K16+1000","v":2011003006},2011004006,2011005006,2011006006,2011007006,2011008006,2011009006,2011010006,2011011006,2011012006,2011013006,2011014006,2011015006,2011016006,2011017006,2011018006,2011019006,2011020006,2011021006,2011022006,2011023006,2011024006,2011025006,2011026006,2011027006,2011028006]
[null,null,null,"1.5.2","Female",null,null,null,2011001007,null,2011002007,{"$f":"K17+1000","v":2011003007},2011004007,2011005007,2011006007,2011007007,2011008007,2011009007,2011010007,2011011007,2011012007,2011013007,2011014007,2011015007,2011016007,2011017007,2011018007,2011019007,2011020007,2011021007,2011022007,2011023007,2011024007,2011025007,2011026007,2011027007,2011028007]
[null,null,1.6,null,"State the number of customers with financial products / services in force at the end of the reporting period as per the breakdown below:",null,35,null,2011001008,null,2011002008,{"$f":"K18+1000","v":2011003008},2011004008,2011005008,2011006008,2011007008,2011008008,2011009008,2011010008,2011011008,2011012008,2011013008,2011014008,2011015008,2011016008,2011017008,2011018008,2011019008,2011020008,2011021008,2011022008,2011023008,2011024008,2011025008,2011026008,2011027008,2011028008]
[null,null,null,"1.6.1","Africans;",null,null,null,2011001009,null,2011002009,{"$f":"K19+1000","v":2011003009},2011004009,2011005009,2011006009,2011007009,2011008009,2011009009,2011010009,2011011009,2011012009,2011013009,2011014009,2011015009,2011016009,2011017009,2011018009,2011019009,2011020009,2011021009,2011022009,2011023009,2011024009,2011025009,2011026009,2011027009,2011028009]
[null,null,null,"1.6.2","White;",null,null,null,2011001010,null,2011002010,{"$f":"K20+1000","v":2011003010},2011004010,2011005010,2011006010,2011007010,2011008010,2011009010,2011010010,2011011010,2011012010,2011013010,2011014010,2011015010,2011016010,2011017010,2011018010,2011019010,2011020010,2011021010,2011022010,2011023010,2011024010,2011025010,2011026010,2011027010,2011028010]
[null,null,null,"1.6.3","Coloured;",null,null,null,2011001011,null,2011002011,{"$f":"K21+1000","v":2011003011},2011004011,2011005011,2011006011,2011007011,2011008011,2011009011,2011010011,2011011011,2011012011,2011013011,2011014011,2011015011,2011016011,2011017011,2011018011,2011019011,2011020011,2011021011,2011022011,2011023011,2011024011,2011025011,2011026011,2011027011,2011028011]
[null,null,null,"1.6.4","Indian;",null,null,null,2011001012,null,2011002012,{"$f":"K22+1000","v":2011003012},2011004012,2011005012,2011006012,2011007012,2011008012,2011009012,2011010012,2011011012,2011012012,2011013012,2011014012,2011015012,2011016012,2011017012,2011018012,2011019012,2011020012,2011021012,2011022012,2011023012,2011024012,2011025012,2011026012,2011027012,2011028012]
[null,null,null,"1.6.5","Other (please specify in Comments section).",null,null,null,2011001013,null,2011002013,{"$f":"K23+1000","v":2011003013},2011004013,2011005013,2011006013,2011007013,2011008013,2011009013,2011010013,2011011013,2011012013,2011013013,2011014013,2011015013,2011016013,2011017013,2011018013,2011019013,2011020013,2011021013,2011022013,2011023013,2011024013,2011025013,2011026013,2011027013,2011028013]
[null,null,1.7,null,"State the number of financial products / services in force at the end of the reporting period as per the breakdown below:",null,35,null,2011001014,null,2011002014,{"$f":"K24+1000","v":2011003014},2011004014,2011005014,2011006014,2011007014,2011008014,2011009014,2011010014,2011011014,2011012014,2011013014,2011014014,2011015014,2011016014,2011017014,2011018014,2011019014,2011020014,2011021014,2011022014,2011023014,2011024014,2011025014,2011026014,2011027014,2011028014]
[null,null,null,"1.7.1","Age 0 - 18 years",null,null,null,2011001015,null,2011002015,{"$f":"K25+1000","v":2011003015},2011004015,2011005015,2011006015,2011007015,2011008015,2011009015,2011010015,2011011015,2011012015,2011013015,2011014015,2011015015,2011016015,2011017015,2011018015,2011019015,2011020015,2011021015,2011022015,2011023015,2011024015,2011025015,2011026015,2011027015,2011028015]
[null,null,null,"1.7.2","Age 19 - 35 years",null,null,null,2011001016,null,2011002016,{"$f":"K26+1000","v":2011003016},2011004016,2011005016,2011006016,2011007016,2011008016,2011009016,2011010016,2011011016,2011012016,2011013016,2011014016,2011015016,2011016016,2011017016,2011018016,2011019016,2011020016,2011021016,2011022016,2011023016,2011024016,2011025016,2011026016,2011027016,2011028016]
[null,null,null,"1.7.3","Age 36 - 45 years",null,null,null,2011001017,null,2011002017,{"$f":"K27+1000","v":2011003017},2011004017,2011005017,2011006017,2011007017,2011008017,2011009017,2011010017,2011011017,2011012017,2011013017,2011014017,2011015017,2011016017,2011017017,2011018017,2011019017,2011020017,2011021017,2011022017,2011023017,2011024017,2011025017,2011026017,2011027017,2011028017]
[null,null,null,"1.7.4","Age 46 - 62 years",null,null,null,2011001018,null,2011002018,{"$f":"K28+1000","v":2011003018},2011004018,2011005018,2011006018,2011007018,2011008018,2011009018,2011010018,2011011018,2011012018,2011013018,2011014018,2011015018,2011016018,2011017018,2011018018,2011019018,2011020018,2011021018,2011022018,2011023018,2011024018,2011025018,2011026018,2011027018,2011028018]
[null,null,null,"1.7.5","Age 63+",null,null,null,2011001019,null,2011002019,{"$f":"K29+1000","v":2011003019},2011004019,2011005019,2011006019,2011007019,2011008019,2011009019,2011010019,2011011019,2011012019,2011013019,2011014019,2011015019,2011016019,2011017019,2011018019,2011019019,2011020019,2011021019,2011022019,2011023019,2011024019,2011025019,2011026019,2011027019,2011028019]
[null,null,1.8,null,"State the number of customers who's financial products / services was terminated by the bank during the reporting period as per the breakdown below:",null,"9 , 35",null,2011001020,null,2011002020,{"$f":"K30+1000","v":2011003020},2011004020,2011005020,2011006020,2011007020,2011008020,2011009020,2011010020,2011011020,2011012020,2011013020,2011014020,2011015020,2011016020,2011017020,2011018020,2011019020,2011020020,2011021020,2011022020,2011023020,2011024020,2011025020,2011026020,2011027020,2011028020]
[null,null,null,"1.8.1","Africans;",null,null,null,2011001021,null,2011002021,{"$f":"K31+1000","v":2011003021},2011004021,2011005021,2011006021,2011007021,2011008021,2011009021,2011010021,2011011021,2011012021,2011013021,2011014021,2011015021,2011016021,2011017021,2011018021,2011019021,2011020021,2011021021,2011022021,2011023021,2011024021,2011025021,2011026021,2011027021,2011028021]
[null,null,null,"1.8.2","White;",null,null,null,2011001022,null,2011002022,{"$f":"K32+1000","v":2011003022},2011004022,2011005022,2011006022,2011007022,2011008022,2011009022,2011010022,2011011022,2011012022,2011013022,2011014022,2011015022,2011016022,2011017022,2011018022,2011019022,2011020022,2011021022,2011022022,2011023022,2011024022,2011025022,2011026022,2011027022,2011028022]
[null,null,null,"1.8.3","Coloured;",null,null,null,2011001023,null,2011002023,{"$f":"K33+1000","v":2011003023},2011004023,2011005023,2011006023,2011007023,2011008023,2011009023,2011010023,2011011023,2011012023,2011013023,2011014023,2011015023,2011016023,2011017023,2011018023,2011019023,2011020023,2011021023,2011022023,2011023023,2011024023,2011025023,2011026023,2011027023,2011028023]
[null,null,null,"1.8.4","Indian;",null,null,null,2011001024,null,2011002024,{"$f":"K34+1000","v":2011003024},2011004024,2011005024,2011006024,2011007024,2011008024,2011009024,2011010024,2011011024,2011012024,2011013024,2011014024,2011015024,2011016024,2011017024,2011018024,2011019024,2011020024,2011021024,2011022024,2011023024,2011024024,2011025024,2011026024,2011027024,2011028024]
[null,null,null,"1.8.5","Other (please specify in Comments section).",null,null,null,2011001025,null,2011002025,{"$f":"K35+1000","v":2011003025},2011004025,2011005025,2011006025,2011007025,2011008025,2011009025,2011010025,2011011025,2011012025,2011013025,2011014025,2011015025,2011016025,2011017025,2011018025,2011019025,2011020025,2011021025,2011022025,2011023025,2011024025,2011025025,2011026025,2011027025,2011028025]
[null,null,1.9,null,"State the number of financial products / services terminated by the bank during the reporting period as per the breakdown below:",null,"9 , 35",null,2011001026,null,2011002026,{"$f":"K36+1000","v":2011003026},2011004026,2011005026,2011006026,2011007026,2011008026,2011009026,2011010026,2011011026,2011012026,2011013026,2011014026,2011015026,2011016026,2011017026,2011018026,2011019026,2011020026,2011021026,2011022026,2011023026,2011024026,2011025026,2011026026,2011027026,2011028026]
[null,null,null,"1.9.1","Age 0 - 18 years",null,null,null,2011001027,null,2011002027,{"$f":"K37+1000","v":2011003027},2011004027,2011005027,2011006027,2011007027,2011008027,2011009027,2011010027,2011011027,2011012027,2011013027,2011014027,2011015027,2011016027,2011017027,2011018027,2011019027,2011020027,2011021027,2011022027,2011023027,2011024027,2011025027,2011026027,2011027027,2011028027]
[null,null,null,"1.9.2","Age 19 - 35 years",null,null,null,2011001028,null,2011002028,{"$f":"K38+1000","v":2011003028},2011004028,2011005028,2011006028,2011007028,2011008028,2011009028,2011010028,2011011028,2011012028,2011013028,2011014028,2011015028,2011016028,2011017028,2011018028,2011019028,2011020028,2011021028,2011022028,2011023028,2011024028,2011025028,2011026028,2011027028,2011028028]
[null,null,null,"1.9.3","Age 36 - 45 years",null,null,null,2011001029,null,2011002029,{"$f":"K39+1000","v":2011003029},2011004029,2011005029,2011006029,2011007029,2011008029,2011009029,2011010029,2011011029,2011012029,2011013029,2011014029,2011015029,2011016029,2011017029,2011018029,2011019029,2011020029,2011021029,2011022029,2011023029,2011024029,2011025029,2011026029,2011027029,2011028029]
[null,null,null,"1.9.4","Age 46 - 62 years",null,null,null,2011001030,null,2011002030,{"$f":"K40+1000","v":2011003030},2011004030,2011005030,2011006030,2011007030,2011008030,2011009030,2011010030,2011011030,2011012030,2011013030,2011014030,2011015030,2011016030,2011017030,2011018030,2011019030,2011020030,2011021030,2011022030,2011023030,2011024030,2011025030,2011026030,2011027030,2011028030]
[null,null,null,"1.9.5","Age 63+",null,null,null,2011001031,null,2011002031,{"$f":"K41+1000","v":2011003031},2011004031,2011005031,2011006031,2011007031,2011008031,2011009031,2011010031,2011011031,2011012031,2011013031,2011014031,2011015031,2011016031,2011017031,2011018031,2011019031,2011020031,2011021031,2011022031,2011023031,2011024031,2011025031,2011026031,2011027031,2011028031]
[null,null,"1.10",null,"State the number of customers in your collection book at the end of the reporting period as per the breakdown below:",null,null,null,2011001032,null,2011002032,{"$f":"K42+1000","v":2011003032},2011004032,2011005032,2011006032,2011007032,2011008032,2011009032,2011010032,2011011032,2011012032,2011013032,2011014032,2011015032,2011016032,2011017032,2011018032,2011019032,2011020032,2011021032,2011022032,2011023032,2011024032,2011025032,2011026032,2011027032,2011028032]
[null,null,null,"1.10.1","Africans;",null,null,null,2011001033,null,2011002033,{"$f":"K43+1000","v":2011003033},2011004033,2011005033,2011006033,2011007033,2011008033,2011009033,2011010033,2011011033,2011012033,2011013033,2011014033,2011015033,2011016033,2011017033,2011018033,2011019033,2011020033,2011021033,2011022033,2011023033,2011024033,2011025033,2011026033,2011027033,2011028033]
[null,null,null,"1.10.2","White;",null,null,null,2011001034,null,2011002034,{"$f":"K44+1000","v":2011003034},2011004034,2011005034,2011006034,2011007034,2011008034,2011009034,2011010034,2011011034,2011012034,2011013034,2011014034,2011015034,2011016034,2011017034,2011018034,2011019034,2011020034,2011021034,2011022034,2011023034,2011024034,2011025034,2011026034,2011027034,2011028034]
[null,null,null,"1.10.3","Coloured;",null,null,null,2011001035,null,2011002035,{"$f":"K45+1000","v":2011003035},2011004035,2011005035,2011006035,2011007035,2011008035,2011009035,2011010035,2011011035,2011012035,2011013035,2011014035,2011015035,2011016035,2011017035,2011018035,2011019035,2011020035,2011021035,2011022035,2011023035,2011024035,2011025035,2011026035,2011027035,2011028035]
[null,null,null,"1.10.4","Indian;",null,null,null,2011001036,null,2011002036,{"$f":"K46+1000","v":2011003036},2011004036,2011005036,2011006036,2011007036,2011008036,2011009036,2011010036,2011011036,2011012036,2011013036,2011014036,2011015036,2011016036,2011017036,2011018036,2011019036,2011020036,2011021036,2011022036,2011023036,2011024036,2011025036,2011026036,2011027036,2011028036]
[null,null,null,"1.10.5","Other (please specify in Comments section).",null,null,null,2011001037,null,2011002037,{"$f":"K47+1000","v":2011003037},2011004037,2011005037,2011006037,2011007037,2011008037,2011009037,2011010037,2011011037,2011012037,2011013037,2011014037,2011015037,2011016037,2011017037,2011018037,2011019037,2011020037,2011021037,2011022037,2011023037,2011024037,2011025037,2011026037,2011027037,2011028037]
[null,null,1.1100000000000001,null,"State the number of customers in your collection book at the end of the reporting period as per the breakdown below:",null,null,null,2011001038,null,2011002038,{"$f":"K48+1000","v":2011003038},2011004038,2011005038,2011006038,2011007038,2011008038,2011009038,2011010038,2011011038,2011012038,2011013038,2011014038,2011015038,2011016038,2011017038,2011018038,2011019038,2011020038,2011021038,2011022038,2011023038,2011024038,2011025038,2011026038,2011027038,2011028038]
[null,null,null,"1.11.1","Age 0 - 18 years",null,null,null,2011001039,null,2011002039,{"$f":"K49+1000","v":2011003039},2011004039,2011005039,2011006039,2011007039,2011008039,2011009039,2011010039,2011011039,2011012039,2011013039,2011014039,2011015039,2011016039,2011017039,2011018039,2011019039,2011020039,2011021039,2011022039,2011023039,2011024039,2011025039,2011026039,2011027039,2011028039]
[null,null,null,"1.11.2","Age 19 - 35 years",null,null,null,2011001040,null,2011002040,{"$f":"K50+1000","v":2011003040},2011004040,2011005040,2011006040,2011007040,2011008040,2011009040,2011010040,2011011040,2011012040,2011013040,2011014040,2011015040,2011016040,2011017040,2011018040,2011019040,2011020040,2011021040,2011022040,2011023040,2011024040,2011025040,2011026040,2011027040,2011028040]
[null,null,null,"1.11.3","Age 36 - 45 years",null,null,null,2011001041,null,2011002041,{"$f":"K51+1000","v":2011003041},2011004041,2011005041,2011006041,2011007041,2011008041,2011009041,2011010041,2011011041,2011012041,2011013041,2011014041,2011015041,2011016041,2011017041,2011018041,2011019041,2011020041,2011021041,2011022041,2011023041,2011024041,2011025041,2011026041,2011027041,2011028041]
[null,null,null,"1.11.4","Age 46 - 62 years",null,null,null,2011001042,null,2011002042,{"$f":"K52+1000","v":2011003042},2011004042,2011005042,2011006042,2011007042,2011008042,2011009042,2011010042,2011011042,2011012042,2011013042,2011014042,2011015042,2011016042,2011017042,2011018042,2011019042,2011020042,2011021042,2011022042,2011023042,2011024042,2011025042,2011026042,2011027042,2011028042]
[null,null,null,"1.11.5","Age 63+",null,null,null,2011001043,null,2011002043,{"$f":"K53+1000","v":2011003043},2011004043,2011005043,2011006043,2011007043,2011008043,2011009043,2011010043,2011011043,2011012043,2011013043,2011014043,2011015043,2011016043,2011017043,2011018043,2011019043,2011020043,2011021043,2011022043,2011023043,2011024043,2011025043,2011026043,2011027043,2011028043]
[null,null,1.1200000000000001,null,"State the total value of funds in your collection book at the end of the reporting period as per the breakdown below:",null,null,null,2011001044,null,2011002044,{"$f":"K54+1000","v":2011003044},2011004044,2011005044,2011006044,2011007044,2011008044,2011009044,2011010044,2011011044,2011012044,2011013044,2011014044,2011015044,2011016044,2011017044,2011018044,2011019044,2011020044,2011021044,2011022044,2011023044,2011024044,2011025044,2011026044,2011027044,2011028044]
[null,null,null,"1.12.1","Africans;",null,null,null,2011001045,null,2011002045,{"$f":"K55+1000","v":2011003045},2011004045,2011005045,2011006045,2011007045,2011008045,2011009045,2011010045,2011011045,2011012045,2011013045,2011014045,2011015045,2011016045,2011017045,2011018045,2011019045,2011020045,2011021045,2011022045,2011023045,2011024045,2011025045,2011026045,2011027045,2011028045]
[null,null,null,"1.12.2","White;",null,null,null,2011001046,null,2011002046,{"$f":"K56+1000","v":2011003046},2011004046,2011005046,2011006046,2011007046,2011008046,2011009046,2011010046,2011011046,2011012046,2011013046,2011014046,2011015046,2011016046,2011017046,2011018046,2011019046,2011020046,2011021046,2011022046,2011023046,2011024046,2011025046,2011026046,2011027046,2011028046]
[null,null,null,"1.12.3","Coloured;",null,null,null,2011001047,null,2011002047,{"$f":"K57+1000","v":2011003047},2011004047,2011005047,2011006047,2011007047,2011008047,2011009047,2011010047,2011011047,2011012047,2011013047,2011014047,2011015047,2011016047,2011017047,2011018047,2011019047,2011020047,2011021047,2011022047,2011023047,2011024047,2011025047,2011026047,2011027047,2011028047]
[null,null,null,"1.12.4","Indian;",null,null,null,2011001048,null,2011002048,{"$f":"K58+1000","v":2011003048},2011004048,2011005048,2011006048,2011007048,2011008048,2011009048,2011010048,2011011048,2011012048,2011013048,2011014048,2011015048,2011016048,2011017048,2011018048,2011019048,2011020048,2011021048,2011022048,2011023048,2011024048,2011025048,2011026048,2011027048,2011028048]
[null,null,null,"1.12.5","Other (please specify in Comments section).",null,null,null,2011001049,null,2011002049,{"$f":"K59+1000","v":2011003049},2011004049,2011005049,2011006049,2011007049,2011008049,2011009049,2011010049,2011011049,2011012049,2011013049,2011014049,2011015049,2011016049,2011017049,2011018049,2011019049,2011020049,2011021049,2011022049,2011023049,2011024049,2011025049,2011026049,2011027049,2011028049]
[null,null,1.1299999999999999,null,"State the total value of funds in your collection book at the end of th e reporting period as per the breakdown below:",null,null,null,2011001050,null,2011002050,{"$f":"K60+1000","v":2011003050},2011004050,2011005050,2011006050,2011007050,2011008050,2011009050,2011010050,2011011050,2011012050,2011013050,2011014050,2011015050,2011016050,2011017050,2011018050,2011019050,2011020050,2011021050,2011022050,2011023050,2011024050,2011025050,2011026050,2011027050,2011028050]
[null,null,null,"1.13.1","Age 0 - 18 years",null,null,null,2011001051,null,2011002051,{"$f":"K61+1000","v":2011003051},2011004051,2011005051,2011006051,2011007051,2011008051,2011009051,2011010051,2011011051,2011012051,2011013051,2011014051,2011015051,2011016051,2011017051,2011018051,2011019051,2011020051,2011021051,2011022051,2011023051,2011024051,2011025051,2011026051,2011027051,2011028051]
[null,null,null,"1.13.2","Age 19 - 35 years",null,null,null,2011001052,null,2011002052,{"$f":"K62+1000","v":2011003052},2011004052,2011005052,2011006052,2011007052,2011008052,2011009052,2011010052,2011011052,2011012052,2011013052,2011014052,2011015052,2011016052,2011017052,2011018052,2011019052,2011020052,2011021052,2011022052,2011023052,2011024052,2011025052,2011026052,2011027052,2011028052]
[null,null,null,"1.13.3","Age 36 - 45 years",null,null,null,2011001053,null,2011002053,{"$f":"K63+1000","v":2011003053},2011004053,2011005053,2011006053,2011007053,2011008053,2011009053,2011010053,2011011053,2011012053,2011013053,2011014053,2011015053,2011016053,2011017053,2011018053,2011019053,2011020053,2011021053,2011022053,2011023053,2011024053,2011025053,2011026053,2011027053,2011028053]
[null,null,null,"1.13.4","Age 46 - 62 years",null,null,null,2011001054,null,2011002054,{"$f":"K64+1000","v":2011003054},2011004054,2011005054,2011006054,2011007054,2011008054,2011009054,2011010054,2011011054,2011012054,2011013054,2011014054,2011015054,2011016054,2011017054,2011018054,2011019054,2011020054,2011021054,2011022054,2011023054,2011024054,2011025054,2011026054,2011027054,2011028054]
[null,null,null,"1.13.5","Age 63+",null,null,null,2011001055,null,2011002055,{"$f":"K65+1000","v":2011003055},2011004055,2011005055,2011006055,2011007055,2011008055,2011009055,2011010055,2011011055,2011012055,2011013055,2011014055,2011015055,2011016055,2011017055,2011018055,2011019055,2011020055,2011021055,2011022055,2011023055,2011024055,2011025055,2011026055,2011027055,2011028055]
[null,null,1.1399999999999999,null,"State the number of financial products / services launched by the bank during the reporting period as per the breakdown below:",null,"9 , 35",null,2011001056,null,2011002056,{"$f":"K66+1000","v":2011003056},2011004056,2011005056,2011006056,2011007056,2011008056,2011009056,2011010056,2011011056,2011012056,2011013056,2011014056,2011015056,2011016056,2011017056,2011018056,2011019056,2011020056,2011021056,2011022056,2011023056,2011024056,2011025056,2011026056,2011027056,2011028056]
[null,null,null,"1.14.1","New;",null,null,null,2011001057,null,2011002057,{"$f":"K67+1000","v":2011003057},2011004057,2011005057,2011006057,2011007057,2011008057,2011009057,2011010057,2011011057,2011012057,2011013057,2011014057,2011015057,2011016057,2011017057,2011018057,2011019057,2011020057,2011021057,2011022057,2011023057,2011024057,2011025057,2011026057,2011027057,2011028057]
[null,null,null,"1.14.2","Rebranded;",null,null,null,2011001058,null,2011002058,{"$f":"K68+1000","v":2011003058},2011004058,2011005058,2011006058,2011007058,2011008058,2011009058,2011010058,2011011058,2011012058,2011013058,2011014058,2011015058,2011016058,2011017058,2011018058,2011019058,2011020058,2011021058,2011022058,2011023058,2011024058,2011025058,2011026058,2011027058,2011028058]
[null,null,null,"1.14.3","Enhancements",null,null,null,2011001059,null,2011002059,{"$f":"K69+1000","v":2011003059},2011004059,2011005059,2011006059,2011007059,2011008059,2011009059,2011010059,2011011059,2011012059,2011013059,2011014059,2011015059,2011016059,2011017059,2011018059,2011019059,2011020059,2011021059,2011022059,2011023059,2011024059,2011025059,2011026059,2011027059,2011028059]
[null,null,1.1499999999999999,"","State the total number of transactions available in the Suspence/General Ledger account of the entity at the end of the reporting period.",null,"33, 35",null,2011001060,null,2011002060,{"$f":"K70+1000","v":2011003060},2011004060,2011005060,2011006060,2011007060,2011008060,2011009060,2011010060,2011011060,2011012060,2011013060,2011014060,2011015060,2011016060,2011017060,2011018060,2011019060,2011020060,2011021060,2011022060,2011023060,2011024060,2011025060,2011026060,2011027060,2011028060]
[null,null,"1.16",null,"State the average value of  funds available in the Suspence/General Ledger account of the entity at the end of the reporting period.",null,"33, 35",null,2011001061,null,2011002061,{"$f":"K71+1000","v":2011003061},2011004061,2011005061,2011006061,2011007061,2011008061,2011009061,2011010061,2011011061,2011012061,2011013061,2011014061,2011015061,2011016061,2011017061,2011018061,2011019061,2011020061,2011021061,2011022061,2011023061,2011024061,2011025061,2011026061,2011027061,2011028061]
[null,null,"1.17",null,"State the number of instructions received from customers to claim  funds  from the Suspence/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2011001062,null,2011002062,{"$f":"K72+1000","v":2011003062},2011004062,2011005062,2011006062,2011007062,2011008062,2011009062,2011010062,2011011062,2011012062,2011013062,2011014062,2011015062,2011016062,2011017062,2011018062,2011019062,2011020062,2011021062,2011022062,2011023062,2011024062,2011025062,2011026062,2011027062,2011028062]
[null,null,null,"1.17.1","Dormant account;",null,null,null,2011001063,null,2011002063,{"$f":"K73+1000","v":2011003063},2011004063,2011005063,2011006063,2011007063,2011008063,2011009063,2011010063,2011011063,2011012063,2011013063,2011014063,2011015063,2011016063,2011017063,2011018063,2011019063,2011020063,2011021063,2011022063,2011023063,2011024063,2011025063,2011026063,2011027063,2011028063]
[null,null,null,"1.17.2","Closed account;",null,null,null,2011001064,null,2011002064,{"$f":"K74+1000","v":2011003064},2011004064,2011005064,2011006064,2011007064,2011008064,2011009064,2011010064,2011011064,2011012064,2011013064,2011014064,2011015064,2011016064,2011017064,2011018064,2011019064,2011020064,2011021064,2011022064,2011023064,2011024064,2011025064,2011026064,2011027064,2011028064]
[null,null,null,"1.17.3","Fraud;",null,null,null,2011001065,null,2011002065,{"$f":"K75+1000","v":2011003065},2011004065,2011005065,2011006065,2011007065,2011008065,2011009065,2011010065,2011011065,2011012065,2011013065,2011014065,2011015065,2011016065,2011017065,2011018065,2011019065,2011020065,2011021065,2011022065,2011023065,2011024065,2011025065,2011026065,2011027065,2011028065]
[null,null,null,"1.17.4","Deceased;",null,null,null,2011001066,null,{"$f":"I76+1000","v":2011002066},{"$f":"K76+1000","v":2011003066},2011004066,2011005066,2011006066,2011007066,2011008066,2011009066,2011010066,2011011066,2011012066,2011013066,2011014066,2011015066,2011016066,2011017066,2011018066,2011019066,2011020066,2011021066,2011022066,2011023066,2011024066,2011025066,2011026066,2011027066,2011028066]
[null,null,null,"1.17.5","Insolvency",null,null,null,{"$f":"I76+1","v":2011001067},null,2011002067,{"$f":"K77+1000","v":2011003067},2011004067,2011005067,2011006067,2011007067,2011008067,2011009067,2011010067,2011011067,2011012067,2011013067,2011014067,2011015067,2011016067,2011017067,2011018067,2011019067,2011020067,2011021067,2011022067,2011023067,2011024067,2011025067,2011026067,2011027067,2011028067]
[null,null,"1.18",null,"State the number of instructions finalised from customers to claim funds from the Suspence/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2011001068,null,2011002068,{"$f":"K78+1000","v":2011003068},2011004068,2011005068,2011006068,2011007068,2011008068,2011009068,2011010068,2011011068,2011012068,2011013068,2011014068,2011015068,2011016068,2011017068,2011018068,2011019068,2011020068,2011021068,2011022068,2011023068,2011024068,2011025068,2011026068,2011027068,2011028068]
[null,null,null,"1.18.1","Dormant account;",null,null,null,2011001069,null,2011002069,{"$f":"K79+1000","v":2011003069},2011004069,2011005069,2011006069,2011007069,2011008069,2011009069,2011010069,2011011069,2011012069,2011013069,2011014069,2011015069,2011016069,2011017069,2011018069,2011019069,2011020069,2011021069,2011022069,2011023069,2011024069,2011025069,2011026069,2011027069,2011028069]
[null,null,null,"1.18.2","Closed account;",null,null,null,2011001070,null,2011002070,{"$f":"K80+1000","v":2011003070},2011004070,2011005070,2011006070,2011007070,2011008070,2011009070,2011010070,2011011070,2011012070,2011013070,2011014070,2011015070,2011016070,2011017070,2011018070,2011019070,2011020070,2011021070,2011022070,2011023070,2011024070,2011025070,2011026070,2011027070,2011028070]
[null,null,null,"1.18.3","Fraud;",null,null,null,2011001071,null,2011002071,{"$f":"K81+1000","v":2011003071},2011004071,2011005071,2011006071,2011007071,2011008071,2011009071,2011010071,2011011071,2011012071,2011013071,2011014071,2011015071,2011016071,2011017071,2011018071,2011019071,2011020071,2011021071,2011022071,2011023071,2011024071,2011025071,2011026071,2011027071,2011028071]
[null,null,null,"1.18.4","Deceased;",null,null,null,2011001072,null,2011002072,{"$f":"K82+1000","v":2011003072},2011004072,2011005072,2011006072,2011007072,2011008072,2011009072,2011010072,2011011072,2011012072,2011013072,2011014072,2011015072,2011016072,2011017072,2011018072,2011019072,2011020072,2011021072,2011022072,2011023072,2011024072,2011025072,2011026072,2011027072,2011028072]
[null,null,null,"1.18.5","Insolvency",null,null,null,2011001073,null,2011002073,{"$f":"K83+1000","v":2011003073},2011004073,2011005073,2011006073,2011007073,2011008073,2011009073,2011010073,2011011073,2011012073,2011013073,2011014073,2011015073,2011016073,2011017073,2011018073,2011019073,2011020073,2011021073,2011022073,2011023073,2011024073,2011025073,2011026073,2011027073,2011028073]
[null,null,1.19,null,"State the number of instructions received from customers disputing transactions in the Suspence/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2011001074,null,2011002074,{"$f":"K84+1000","v":2011003074},2011004074,2011005074,2011006074,2011007074,2011008074,2011009074,2011010074,2011011074,2011012074,2011013074,2011014074,2011015074,2011016074,2011017074,2011018074,2011019074,2011020074,2011021074,2011022074,2011023074,2011024074,2011025074,2011026074,2011027074,2011028074]
[null,null,null,"1.19.1","Fraudulent",null,null,null,2011001075,null,2011002075,{"$f":"K85+1000","v":2011003075},2011004075,2011005075,2011006075,2011007075,2011008075,2011009075,2011010075,2011011075,2011012075,2011013075,2011014075,2011015075,2011016075,2011017075,2011018075,2011019075,2011020075,2011021075,2011022075,2011023075,2011024075,2011025075,2011026075,2011027075,2011028075]
[null,null,null,"1.19.2","Unathorized transactions",null,null,null,2011001076,null,2011002076,{"$f":"K86+1000","v":2011003076},2011004076,2011005076,2011006076,2011007076,2011008076,2011009076,2011010076,2011011076,2011012076,2011013076,2011014076,2011015076,2011016076,2011017076,2011018076,2011019076,2011020076,2011021076,2011022076,2011023076,2011024076,2011025076,2011026076,2011027076,2011028076]
[null,null,"1.20",null,"State the number of instructions finalised from customers disputing transactions in the Suspence/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2011001077,null,2011002077,{"$f":"K87+1000","v":2011003077},2011004077,2011005077,2011006077,2011007077,2011008077,2011009077,2011010077,2011011077,2011012077,2011013077,2011014077,2011015077,2011016077,2011017077,2011018077,2011019077,2011020077,2011021077,2011022077,2011023077,2011024077,2011025077,2011026077,2011027077,2011028077]
[null,null,null,"1.20.1","Fraudulent",null,null,null,2011001078,null,2011002078,{"$f":"K88+1000","v":2011003078},2011004078,2011005078,2011006078,2011007078,2011008078,2011009078,2011010078,2011011078,2011012078,2011013078,2011014078,2011015078,2011016078,2011017078,2011018078,2011019078,2011020078,2011021078,2011022078,2011023078,2011024078,2011025078,2011026078,2011027078,2011028078]
[null,null,null,"1.20.2","Unathorized transactions",null,null,null,2011001079,null,2011002079,{"$f":"K89+1000","v":2011003079},2011004079,2011005079,2011006079,2011007079,2011008079,2011009079,2011010079,2011011079,2011012079,2011013079,2011014079,2011015079,2011016079,2011017079,2011018079,2011019079,2011020079,2011021079,2011022079,2011023079,2011024079,2011025079,2011026079,2011027079,2011028079]
[null,null,1.21,null,"State the distrubution channels used for interaction with your customers as a percentage of the book of business at the end of the reporting period as per the breakdown below:",null,null,null,2011001080,null,2011002080,{"$f":"K90+1000","v":2011003080},2011004080,2011005080,2011006080,2011007080,2011008080,2011009080,2011010080,2011011080,2011012080,2011013080,2011014080,2011015080,2011016080,2011017080,2011018080,2011019080,2011020080,2011021080,2011022080,2011023080,2011024080,2011025080,2011026080,2011027080,2011028080]
[null,null,null,"1.21.1","Face-to-face at branches;",null,null,null,2011001081,null,2011002081,{"$f":"K91+1000","v":2011003081},2011004081,2011005081,2011006081,2011007081,2011008081,2011009081,2011010081,2011011081,2011012081,2011013081,2011014081,2011015081,2011016081,2011017081,2011018081,2011019081,2011020081,2011021081,2011022081,2011023081,2011024081,2011025081,2011026081,2011027081,2011028081]
[null,null,null,"1.21.2","On-line / web-based interaction;",null,null,null,2011001082,null,2011002082,{"$f":"K92+1000","v":2011003082},2011004082,2011005082,2011006082,2011007082,2011008082,2011009082,2011010082,2011011082,2011012082,2011013082,2011014082,2011015082,2011016082,2011017082,2011018082,2011019082,2011020082,2011021082,2011022082,2011023082,2011024082,2011025082,2011026082,2011027082,2011028082]
[null,null,null,"1.21.3","Cellphone USSD codes;",null,80,null,2011001083,null,2011002083,{"$f":"K93+1000","v":2011003083},2011004083,2011005083,2011006083,2011007083,2011008083,2011009083,2011010083,2011011083,2011012083,2011013083,2011014083,2011015083,2011016083,2011017083,2011018083,2011019083,2011020083,2011021083,2011022083,2011023083,2011024083,2011025083,2011026083,2011027083,2011028083]
[null,null,null,"1.21.4","Social media;",null,null,null,2011001084,null,2011002084,{"$f":"K94+1000","v":2011003084},2011004084,2011005084,2011006084,2011007084,2011008084,2011009084,2011010084,2011011084,2011012084,2011013084,2011014084,2011015084,2011016084,2011017084,2011018084,2011019084,2011020084,2011021084,2011022084,2011023084,2011024084,2011025084,2011026084,2011027084,2011028084]
[null,null,null,"1.21.5","Call centre;",null,null,null,2011001085,null,2011002085,{"$f":"K95+1000","v":2011003085},2011004085,2011005085,2011006085,2011007085,2011008085,2011009085,2011010085,2011011085,2011012085,2011013085,2011014085,2011015085,2011016085,2011017085,2011018085,2011019085,2011020085,2011021085,2011022085,2011023085,2011024085,2011025085,2011026085,2011027085,2011028085]
[null,null,null,"1.21.6","Mobile application;",null,49,null,2011001086,null,2011002086,{"$f":"K96+1000","v":2011003086},2011004086,2011005086,2011006086,2011007086,2011008086,2011009086,2011010086,2011011086,2011012086,2011013086,2011014086,2011015086,2011016086,2011017086,2011018086,2011019086,2011020086,2011021086,2011022086,2011023086,2011024086,2011025086,2011026086,2011027086,2011028086]
[null,null,null,"1.21.7","Pop-up stalls;",null,null,null,2011001087,null,2011002087,{"$f":"K97+1000","v":2011003087},2011004087,2011005087,2011006087,2011007087,2011008087,2011009087,2011010087,2011011087,2011012087,2011013087,2011014087,2011015087,2011016087,2011017087,2011018087,2011019087,2011020087,2011021087,2011022087,2011023087,2011024087,2011025087,2011026087,2011027087,2011028087]
[null,null,null,"1.21.8","Kiosks in malls / retails stores",null,null,null,2011001088,null,2011002088,{"$f":"K98+1000","v":2011003088},2011004088,2011005088,2011006088,2011007088,2011008088,2011009088,2011010088,2011011088,2011012088,2011013088,2011014088,2011015088,2011016088,2011017088,2011018088,2011019088,2011020088,2011021088,2011022088,2011023088,2011024088,2011025088,2011026088,2011027088,2011028088]
[null,null,null,"1.21.9","ATM's",null,null,null,2011001089,null,2011002089,{"$f":"K99+1000","v":2011003089},2011004089,2011005089,2011006089,2011007089,2011008089,2011009089,2011010089,2011011089,2011012089,2011013089,2011014089,2011015089,2011016089,2011017089,2011018089,2011019089,2011020089,2011021089,2011022089,2011023089,2011024089,2011025089,2011026089,2011027089,2011028089]
[null,null,1.22,null,"State the channels used for ongoing interaction with your customers as a percentage of the book of business at the end of the reporting period as per the breakdown below:",null,null,null,2011001090,null,2011002090,{"$f":"K100+1000","v":2011003090},2011004090,2011005090,2011006090,2011007090,2011008090,2011009090,2011010090,2011011090,2011012090,2011013090,2011014090,2011015090,2011016090,2011017090,2011018090,2011019090,2011020090,2011021090,2011022090,2011023090,2011024090,2011025090,2011026090,2011027090,2011028090]
[null,null,null,"1.22.1","Face-to-face at branches;",null,null,null,2011001091,null,2011002091,{"$f":"K101+1000","v":2011003091},2011004091,2011005091,2011006091,2011007091,2011008091,2011009091,2011010091,2011011091,2011012091,2011013091,2011014091,2011015091,2011016091,2011017091,2011018091,2011019091,2011020091,2011021091,2011022091,2011023091,2011024091,2011025091,2011026091,2011027091,2011028091]
[null,null,null,"1.22.2","On-line / web-based interaction;",null,null,null,2011001092,null,2011002092,{"$f":"K102+1000","v":2011003092},2011004092,2011005092,2011006092,2011007092,2011008092,2011009092,2011010092,2011011092,2011012092,2011013092,2011014092,2011015092,2011016092,2011017092,2011018092,2011019092,2011020092,2011021092,2011022092,2011023092,2011024092,2011025092,2011026092,2011027092,2011028092]
[null,null,null,"1.22.3","Cellphone USSD codes;",null,80,null,2011001093,null,2011002093,{"$f":"K103+1000","v":2011003093},2011004093,2011005093,2011006093,2011007093,2011008093,2011009093,2011010093,2011011093,2011012093,2011013093,2011014093,2011015093,2011016093,2011017093,2011018093,2011019093,2011020093,2011021093,2011022093,2011023093,2011024093,2011025093,2011026093,2011027093,2011028093]
[null,null,null,"1.22.4","Call centre;",null,null,null,2011001094,null,2011002094,{"$f":"K104+1000","v":2011003094},2011004094,2011005094,2011006094,2011007094,2011008094,2011009094,2011010094,2011011094,2011012094,2011013094,2011014094,2011015094,2011016094,2011017094,2011018094,2011019094,2011020094,2011021094,2011022094,2011023094,2011024094,2011025094,2011026094,2011027094,2011028094]
[null,null,null,"1.22.5","Mobile application;",null,55,null,2011001095,null,2011002095,{"$f":"K105+1000","v":2011003095},2011004095,2011005095,2011006095,2011007095,2011008095,2011009095,2011010095,2011011095,2011012095,2011013095,2011014095,2011015095,2011016095,2011017095,2011018095,2011019095,2011020095,2011021095,2011022095,2011023095,2011024095,2011025095,2011026095,2011027095,2011028095]
[null,null,null,"1.22.6","Pop-up stalls;",null,null,null,2011001096,null,2011002096,{"$f":"K106+1000","v":2011003096},2011004096,2011005096,2011006096,2011007096,2011008096,2011009096,2011010096,2011011096,2011012096,2011013096,2011014096,2011015096,2011016096,2011017096,2011018096,2011019096,2011020096,2011021096,2011022096,2011023096,2011024096,2011025096,2011026096,2011027096,2011028096]
[null,null,null,"1.22.7","Kiosks in malls / retails stores",null,null,null,2011001097,null,2011002097,{"$f":"K107+1000","v":2011003097},2011004097,2011005097,2011006097,2011007097,2011008097,2011009097,2011010097,2011011097,2011012097,2011013097,2011014097,2011015097,2011016097,2011017097,2011018097,2011019097,2011020097,2011021097,2011022097,2011023097,2011024097,2011025097,2011026097,2011027097,2011028097]
[null,null,null,"1.22.8","ATM's",null,null,null,2011001098,null,2011002098,{"$f":"K108+1000","v":2011003098},2011004098,2011005098,2011006098,2011007098,2011008098,2011009098,2011010098,2011011098,2011012098,2011013098,2011014098,2011015098,2011016098,2011017098,2011018098,2011019098,2011020098,2011021098,2011022098,2011023098,2011024098,2011025098,2011026098,2011027098,2011028098]
[null,null,1.23,null,"State the number of operational ATM's at the end of the reporting period",null,null,null,2011001099,null,2011002099,{"$f":"K109+1000","v":2011003099},2011004099,2011005099,2011006099,2011007099,2011008099,2011009099,2011010099,2011011099,2011012099,2011013099,2011014099,2011015099,2011016099,2011017099,2011018099,2011019099,2011020099,2011021099,2011022099,2011023099,2011024099,2011025099,2011026099,2011027099,2011028099]
[null,null,1.24,null,"State the number of transactions processed through ATM's during the reporting period.",null,null,null,2011001100,null,2011002100,{"$f":"K110+1000","v":2011003100},2011004100,2011005100,2011006100,2011007100,2011008100,2011009100,2011010100,2011011100,2011012100,2011013100,2011014100,2011015100,2011016100,2011017100,2011018100,2011019100,2011020100,2011021100,2011022100,2011023100,2011024100,2011025100,2011026100,2011027100,2011028100]
[null,null,1.25,null,"State the total value of non-interest revenue products offered by the bank at the end of the reporting period.",null,9,null,2011001101,null,2011002101,{"$f":"K111+1000","v":2011003101},2011004101,2011005101,2011006101,2011007101,2011008101,2011009101,2011010101,2011011101,2011012101,2011013101,2011014101,2011015101,2011016101,2011017101,2011018101,2011019101,2011020101,2011021101,2011022101,2011023101,2011024101,2011025101,2011026101,2011027101,2011028101]
[null,null,1.26,null,"State the amount of charges attached to products offered by the bank at the end of the reporting period.",null,9,null,2011001102,null,2011002102,{"$f":"K112+1000","v":2011003102},2011004102,2011005102,2011006102,2011007102,2011008102,2011009102,2011010102,2011011102,2011012102,2011013102,2011014102,2011015102,2011016102,2011017102,2011018102,2011019102,2011020102,2011021102,2011022102,2011023102,2011024102,2011025102,2011026102,2011027102,2011028102]
[null,null,1.27,null,"State the average cost charged to a customer directly or indirectly when using any of the following channels in the reporting period:",null,null,null,2011001103,null,2011002103,{"$f":"K113+1000","v":2011003103},2011004103,2011005103,2011006103,2011007103,2011008103,2011009103,2011010103,2011011103,2011012103,2011013103,2011014103,2011015103,2011016103,2011017103,2011018103,2011019103,2011020103,2011021103,2011022103,2011023103,2011024103,2011025103,2011026103,2011027103,2011028103]
[null,null,null,"1.27.1","Face-to-face at branches;",null,null,null,2011001104,null,2011002104,{"$f":"K114+1000","v":2011003104},2011004104,2011005104,2011006104,2011007104,2011008104,2011009104,2011010104,2011011104,2011012104,2011013104,2011014104,2011015104,2011016104,2011017104,2011018104,2011019104,2011020104,2011021104,2011022104,2011023104,2011024104,2011025104,2011026104,2011027104,2011028104]
[null,null,null,"1.27.2","On-line / web-based interaction;",null,null,null,2011001105,null,2011002105,{"$f":"K115+1000","v":2011003105},2011004105,2011005105,2011006105,2011007105,2011008105,2011009105,2011010105,2011011105,2011012105,2011013105,2011014105,2011015105,2011016105,2011017105,2011018105,2011019105,2011020105,2011021105,2011022105,2011023105,2011024105,2011025105,2011026105,2011027105,2011028105]
[null,null,null,"1.27.3","Cellphone USSD codes;",null,87,null,2011001106,null,2011002106,{"$f":"K116+1000","v":2011003106},2011004106,2011005106,2011006106,2011007106,2011008106,2011009106,2011010106,2011011106,2011012106,2011013106,2011014106,2011015106,2011016106,2011017106,2011018106,2011019106,2011020106,2011021106,2011022106,2011023106,2011024106,2011025106,2011026106,2011027106,2011028106]
[null,null,null,"1.27.4","Call centre;",null,null,null,2011001107,null,2011002107,{"$f":"K117+1000","v":2011003107},2011004107,2011005107,2011006107,2011007107,2011008107,2011009107,2011010107,2011011107,2011012107,2011013107,2011014107,2011015107,2011016107,2011017107,2011018107,2011019107,2011020107,2011021107,2011022107,2011023107,2011024107,2011025107,2011026107,2011027107,2011028107]
[null,null,null,"1.27.5","Mobile application;",null,55,null,2011001108,null,2011002108,{"$f":"K118+1000","v":2011003108},2011004108,2011005108,2011006108,2011007108,2011008108,2011009108,2011010108,2011011108,2011012108,2011013108,2011014108,2011015108,2011016108,2011017108,2011018108,2011019108,2011020108,2011021108,2011022108,2011023108,2011024108,2011025108,2011026108,2011027108,2011028108]
[null,null,null,"1.27.6","Pop-up stalls;",null,null,null,2011001109,null,2011002109,{"$f":"K119+1000","v":2011003109},2011004109,2011005109,2011006109,2011007109,2011008109,2011009109,2011010109,2011011109,2011012109,2011013109,2011014109,2011015109,2011016109,2011017109,2011018109,2011019109,2011020109,2011021109,2011022109,2011023109,2011024109,2011025109,2011026109,2011027109,2011028109]
[null,null,null,"1.27.7","Kiosks in malls / retails stores",null,null,null,2011001110,null,2011002110,{"$f":"K120+1000","v":2011003110},2011004110,2011005110,2011006110,2011007110,2011008110,2011009110,2011010110,2011011110,2011012110,2011013110,2011014110,2011015110,2011016110,2011017110,2011018110,2011019110,2011020110,2011021110,2011022110,2011023110,2011024110,2011025110,2011026110,2011027110,2011028110]
[null,null,null,"1.27.8","ATM's",null,null,null,2011001111,null,2011002111,{"$f":"K121+1000","v":2011003111},2011004111,2011005111,2011006111,2011007111,2011008111,2011009111,2011010111,2011011111,2011012111,2011013111,2011014111,2011015111,2011016111,2011017111,2011018111,2011019111,2011020111,2011021111,2011022111,2011023111,2011024111,2011025111,2011026111,2011027111,2011028111]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
["LoB_5c",null,2.1,null,"State the number of accounts terminated with positive balances at the end of the reporting period",null,null,null,{"$f":"I121+1","v":2011001112},null,{"$f":"I125+1000","v":2011002112},{"$f":"K125+1000","v":2011003112},2011004112,2011005112,2011006112,2011007112,2011008112,2011009112,2011010112,2011011112,2011012112,2011013112,2011014112,2011015112,2011016112,2011017112,2011018112,2011019112,2011020112,2011021112,2011022112,2011023112,2011024112,2011025112,2011026112,2011027112,2011028112]
[null,null,2.2000000000000002,null,"State the total value of accounts terminated  with positive balances at the end of the reporting period.",null,null,null,{"$f":"I125+1","v":2011001113},null,2011002113,{"$f":"K126+1000","v":2011003113},2011004113,2011005113,2011006113,2011007113,2011008113,2011009113,2011010113,2011011113,2011012113,2011013113,2011014113,2011015113,2011016113,2011017113,2011018113,2011019113,2011020113,2011021113,2011022113,2011023113,2011024113,2011025113,2011026113,2011027113,2011028113]
[null,null,2.2999999999999998,null,"State the number of dormant / inactive accounts with  unclaimed positive balances at the end of the reporting period.",null,null,null,2011001114,null,2011002114,{"$f":"K127+1000","v":2011003114},2011004114,2011005114,2011006114,2011007114,2011008114,2011009114,2011010114,2011011114,2011012114,2011013114,2011014114,2011015114,2011016114,2011017114,2011018114,2011019114,2011020114,2011021114,2011022114,2011023114,2011024114,2011025114,2011026114,2011027114,2011028114]
[null,null,2.4,null,"State the value of dormant / inactive accounts with unclaimed positive balances at the end of the reporting period.",null,null,null,2011001115,null,2011002115,{"$f":"K128+1000","v":2011003115},2011004115,2011005115,2011006115,2011007115,2011008115,2011009115,2011010115,2011011115,2011012115,2011013115,2011014115,2011015115,2011016115,2011017115,2011018115,2011019115,2011020115,2011021115,2011022115,2011023115,2011024115,2011025115,2011026115,2011027115,2011028115]
[null,null,2.5,null,"State the number of fee charges on dormant / inactive accounts with negative balances at the end of the reporting period.",null,null,null,2011001116,null,2011002116,{"$f":"K129+1000","v":2011003116},2011004116,2011005116,2011006116,2011007116,2011008116,2011009116,2011010116,2011011116,2011012116,2011013116,2011014116,2011015116,2011016116,2011017116,2011018116,2011019116,2011020116,2011021116,2011022116,2011023116,2011024116,2011025116,2011026116,2011027116,2011028116]
[null,null,2.6,null,"State the total value of fee charges on dormant / inactive accounts with negative balances at the end of the reporting period.",null,null,null,2011001117,null,2011002117,{"$f":"K130+1000","v":2011003117},2011004117,2011005117,2011006117,2011007117,2011008117,2011009117,2011010117,2011011117,2011012117,2011013117,2011014117,2011015117,2011016117,2011017117,2011018117,2011019117,2011020117,2011021117,2011022117,2011023117,2011024117,2011025117,2011026117,2011027117,2011028117]
[null,null,2.7,null,"State the number of customers with dormant / inactive accounts at the end of the reporting period as per the as per the breakdown below:",null,null,null,2011001118,null,2011002118,{"$f":"K131+1000","v":2011003118},2011004118,2011005118,2011006118,2011007118,2011008118,2011009118,2011010118,2011011118,2011012118,2011013118,2011014118,2011015118,2011016118,2011017118,2011018118,2011019118,2011020118,2011021118,2011022118,2011023118,2011024118,2011025118,2011026118,2011027118,2011028118]
[null,null,null,"2.7.1","Africans;",null,null,null,2011001119,null,2011002119,{"$f":"K132+1000","v":2011003119},2011004119,2011005119,2011006119,2011007119,2011008119,2011009119,2011010119,2011011119,2011012119,2011013119,2011014119,2011015119,2011016119,2011017119,2011018119,2011019119,2011020119,2011021119,2011022119,2011023119,2011024119,2011025119,2011026119,2011027119,2011028119]
[null,null,null,"2.7.2","White;",null,null,null,2011001120,null,2011002120,{"$f":"K133+1000","v":2011003120},2011004120,2011005120,2011006120,2011007120,2011008120,2011009120,2011010120,2011011120,2011012120,2011013120,2011014120,2011015120,2011016120,2011017120,2011018120,2011019120,2011020120,2011021120,2011022120,2011023120,2011024120,2011025120,2011026120,2011027120,2011028120]
[null,null,null,"2.7.3","Coloured;",null,null,null,2011001121,null,2011002121,{"$f":"K134+1000","v":2011003121},2011004121,2011005121,2011006121,2011007121,2011008121,2011009121,2011010121,2011011121,2011012121,2011013121,2011014121,2011015121,2011016121,2011017121,2011018121,2011019121,2011020121,2011021121,2011022121,2011023121,2011024121,2011025121,2011026121,2011027121,2011028121]
[null,null,null,"2.7.4","Indian;",null,null,null,2011001122,null,2011002122,{"$f":"K135+1000","v":2011003122},2011004122,2011005122,2011006122,2011007122,2011008122,2011009122,2011010122,2011011122,2011012122,2011013122,2011014122,2011015122,2011016122,2011017122,2011018122,2011019122,2011020122,2011021122,2011022122,2011023122,2011024122,2011025122,2011026122,2011027122,2011028122]
[null,null,null,"2.7.5","Other (please specify in Comments section).",null,null,null,2011001123,null,2011002123,{"$f":"K136+1000","v":2011003123},2011004123,2011005123,2011006123,2011007123,2011008123,2011009123,2011010123,2011011123,2011012123,2011013123,2011014123,2011015123,2011016123,2011017123,2011018123,2011019123,2011020123,2011021123,2011022123,2011023123,2011024123,2011025123,2011026123,2011027123,2011028123]
[null,null,2.8,null,"State the number of customers with dormant / inactive accounts at the end of the reporting period as per the as per the breakdown below:",null,null,null,2011001124,null,2011002124,{"$f":"K137+1000","v":2011003124},2011004124,2011005124,2011006124,2011007124,2011008124,2011009124,2011010124,2011011124,2011012124,2011013124,2011014124,2011015124,2011016124,2011017124,2011018124,2011019124,2011020124,2011021124,2011022124,2011023124,2011024124,2011025124,2011026124,2011027124,2011028124]
[null,null,null,"2.8.1","Age 0 - 18 years",null,null,null,2011001125,null,2011002125,{"$f":"K138+1000","v":2011003125},2011004125,2011005125,2011006125,2011007125,2011008125,2011009125,2011010125,2011011125,2011012125,2011013125,2011014125,2011015125,2011016125,2011017125,2011018125,2011019125,2011020125,2011021125,2011022125,2011023125,2011024125,2011025125,2011026125,2011027125,2011028125]
[null,null,null,"2.8.2","Age 19 - 35 years",null,null,null,2011001126,null,2011002126,{"$f":"K139+1000","v":2011003126},2011004126,2011005126,2011006126,2011007126,2011008126,2011009126,2011010126,2011011126,2011012126,2011013126,2011014126,2011015126,2011016126,2011017126,2011018126,2011019126,2011020126,2011021126,2011022126,2011023126,2011024126,2011025126,2011026126,2011027126,2011028126]
[null,null,null,"2.8.3","Age 36 - 45 years",null,null,null,2011001127,null,2011002127,{"$f":"K140+1000","v":2011003127},2011004127,2011005127,2011006127,2011007127,2011008127,2011009127,2011010127,2011011127,2011012127,2011013127,2011014127,2011015127,2011016127,2011017127,2011018127,2011019127,2011020127,2011021127,2011022127,2011023127,2011024127,2011025127,2011026127,2011027127,2011028127]
[null,null,null,"2.8.4","Age 46 - 62 years",null,null,null,2011001128,null,2011002128,{"$f":"K141+1000","v":2011003128},2011004128,2011005128,2011006128,2011007128,2011008128,2011009128,2011010128,2011011128,2011012128,2011013128,2011014128,2011015128,2011016128,2011017128,2011018128,2011019128,2011020128,2011021128,2011022128,2011023128,2011024128,2011025128,2011026128,2011027128,2011028128]
[null,null,null,"2.8.5","Age 63+",null,null,null,2011001129,null,2011002129,{"$f":"K142+1000","v":2011003129},2011004129,2011005129,2011006129,2011007129,2011008129,2011009129,2011010129,2011011129,2011012129,2011013129,2011014129,2011015129,2011016129,2011017129,2011018129,2011019129,2011020129,2011021129,2011022129,2011023129,2011024129,2011025129,2011026129,2011027129,2011028129]
[null,null,2.9,null,"State the number of financial products that have been in the market for more than 24 months and were recalled by the bank.",null,"9 , 35",null,2011001130,null,2011002130,{"$f":"K143+1000","v":2011003130},2011004130,2011005130,2011006130,2011007130,2011008130,2011009130,2011010130,2011011130,2011012130,2011013130,2011014130,2011015130,2011016130,2011017130,2011018130,2011019130,2011020130,2011021130,2011022130,2011023130,2011024130,2011025130,2011026130,2011027130,2011028130]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2011000000}]

{"sheet":"Banks - BC Add Business","index":23,"n_rows":85,"n_cols":37,"rows_kept":85,"cut":false,"hidden":true,"merged":[[84,2,84,9],[5,28,5,36],[8,2,8,4],[68,2,68,4],[5,6,6,6],[5,8,6,8],[5,10,5,18],[5,19,5,27],[89,2,89,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9]]}
[]
[null,null,"BANKS - BUSINESS COMPOSITION (ADDITIONAL BUSINESS)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Traditional Bank",null,null,null,null,null,null,null,null,"Foreign Owned",null,null,null,null,null,null,null,null,"Mutual"]
[null,null,null,null,null,null,null,null,null,null,"Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)","Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)","Saving Accounts","Cheque Accounts","Secured Loans","Unsecured Loans","Credit Cards","Commercial Credit","Investments","Deposit Savings","Other (Specify)"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of financial products services in force at the end of the reporting period",null,35,null,2012001001,null,{"$f":"I11+1000","v":2012002001},{"$f":"K11+1000","v":2012003001},{"$f":"L11+1000","v":2012004001},2012005001,2012006001,2012007001,2012008001,2012009001,2012010001,2012011001,2012012001,2012013001,2012014001,2012015001,2012016001,2012017001,2012018001,{"$f":"AA11+1000","v":2012019001},2012020001,2012021001,2012022001,2012023001,2012024001,2012025001,2012026001,2012027001,2012028001]
[null,null,1.2,null,"State the total number of financial products / services sold during the reporting period.",null,35,null,{"$f":"I11+1","v":2012001002},null,{"$f":"I12+1000","v":2012002002},2012003002,{"$f":"L12+1000","v":2012004002},2012005002,2012006002,2012007002,2012008002,2012009002,2012010002,2012011002,2012012002,2012013002,2012014002,2012015002,2012016002,2012017002,2012018002,2012019002,2012020002,2012021002,2012022002,2012023002,2012024002,2012025002,2012026002,2012027002,2012028002]
[null,null,1.3,null,"State the number of Credit Insurance policies sold during the reporting period",null,null,null,{"$f":"I12+1","v":2012001003},null,2012002003,{"$f":"K13+1000","v":2012003003},2012004003,2012005003,2012006003,2012007003,2012008003,2012009003,2012010003,2012011003,2012012003,2012013003,2012014003,2012015003,2012016003,2012017003,2012018003,2012019003,2012020003,2012021003,2012022003,2012023003,2012024003,2012025003,2012026003,2012027003,2012028003]
[null,null,1.4,null,"State the number of Credit Insurance claims received during the reporting period",null,null,null,2012001004,null,2012002004,{"$f":"K14+1000","v":2012003004},2012004004,2012005004,2012006004,2012007004,2012008004,2012009004,2012010004,2012011004,2012012004,2012013004,2012014004,2012015004,2012016004,2012017004,2012018004,2012019004,2012020004,2012021004,2012022004,2012023004,2012024004,2012025004,2012026004,2012027004,2012028004]
[null,null,1.5,null,"State the number of financial products / services terminated by the bank during the reporting period as per the demographic market segmentation: breakdown below:",null,"9 , 35",null,2012001005,null,2012002005,{"$f":"K15+1000","v":2012003005},2012004005,2012005005,2012006005,2012007005,2012008005,2012009005,2012010005,2012011005,2012012005,2012013005,2012014005,2012015005,2012016005,2012017005,2012018005,2012019005,2012020005,2012021005,2012022005,2012023005,2012024005,2012025005,2012026005,2012027005,2012028005]
[null,null,null,"1.5.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2012001006,null,2012002006,{"$f":"K16+1000","v":2012003006},2012004006,2012005006,2012006006,2012007006,2012008006,2012009006,2012010006,2012011006,2012012006,2012013006,2012014006,2012015006,2012016006,2012017006,2012018006,2012019006,2012020006,2012021006,2012022006,2012023006,2012024006,2012025006,2012026006,2012027006,2012028006]
[null,null,null,"1.5.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2012001007,null,2012002007,{"$f":"K17+1000","v":2012003007},2012004007,2012005007,2012006007,2012007007,2012008007,2012009007,2012010007,2012011007,2012012007,2012013007,2012014007,2012015007,2012016007,2012017007,2012018007,2012019007,2012020007,2012021007,2012022007,2012023007,2012024007,2012025007,2012026007,2012027007,2012028007]
[null,null,null,"1.5.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2012001008,null,2012002008,{"$f":"K18+1000","v":2012003008},2012004008,2012005008,2012006008,2012007008,2012008008,2012009008,2012010008,2012011008,2012012008,2012013008,2012014008,2012015008,2012016008,2012017008,2012018008,2012019008,2012020008,2012021008,2012022008,2012023008,2012024008,2012025008,2012026008,2012027008,2012028008]
[null,null,null,"1.5.4","Annual revenue or fund value of >R10 million",null,null,null,2012001009,null,2012002009,{"$f":"K19+1000","v":2012003009},2012004009,2012005009,2012006009,2012007009,2012008009,2012009009,2012010009,2012011009,2012012009,2012013009,2012014009,2012015009,2012016009,2012017009,2012018009,2012019009,2012020009,2012021009,2012022009,2012023009,2012024009,2012025009,2012026009,2012027009,2012028009]
[null,null,1.6,null,"State the number of financial products / services launched by the bank during the reporting period as per the breakdown below:",null,"9 , 35",null,2012001010,null,2012002010,{"$f":"K20+1000","v":2012003010},2012004010,2012005010,2012006010,2012007010,2012008010,2012009010,2012010010,2012011010,2012012010,2012013010,2012014010,2012015010,2012016010,2012017010,2012018010,2012019010,2012020010,2012021010,2012022010,2012023010,2012024010,2012025010,2012026010,2012027010,2012028010]
[null,null,null,"1.6.1","New;",null,null,null,2012001011,null,2012002011,{"$f":"K21+1000","v":2012003011},2012004011,2012005011,2012006011,2012007011,2012008011,2012009011,2012010011,2012011011,2012012011,2012013011,2012014011,2012015011,2012016011,2012017011,2012018011,2012019011,2012020011,2012021011,2012022011,2012023011,2012024011,2012025011,2012026011,2012027011,2012028011]
[null,null,null,"1.6.2","Rebranded;",null,null,null,2012001012,null,2012002012,{"$f":"K22+1000","v":2012003012},2012004012,2012005012,2012006012,2012007012,2012008012,2012009012,2012010012,2012011012,2012012012,2012013012,2012014012,2012015012,2012016012,2012017012,2012018012,2012019012,2012020012,2012021012,2012022012,2012023012,2012024012,2012025012,2012026012,2012027012,2012028012]
[null,null,null,"1.6.3","Enhancements",null,null,null,2012001013,null,2012002013,{"$f":"K23+1000","v":2012003013},2012004013,2012005013,2012006013,2012007013,2012008013,2012009013,2012010013,2012011013,2012012013,2012013013,2012014013,2012015013,2012016013,2012017013,2012018013,2012019013,2012020013,2012021013,2012022013,2012023013,2012024013,2012025013,2012026013,2012027013,2012028013]
[null,null,1.7,"","State the total number of accounts available in the Suspense/General Ledger account of the entity at the end of the reporting period.",null,33,null,2012001014,null,2012002014,{"$f":"K24+1000","v":2012003014},2012004014,2012005014,2012006014,2012007014,2012008014,2012009014,2012010014,2012011014,2012012014,2012013014,2012014014,2012015014,2012016014,2012017014,2012018014,2012019014,2012020014,2012021014,2012022014,2012023014,2012024014,2012025014,2012026014,2012027014,2012028014]
[null,null,1.8,null,"State the total funds available in the Suspense/General Ledger account of the entity at the end of the reporting period.",null,33,null,2012001015,null,2012002015,{"$f":"K25+1000","v":2012003015},2012004015,2012005015,2012006015,2012007015,2012008015,2012009015,2012010015,2012011015,2012012015,2012013015,2012014015,2012015015,2012016015,2012017015,2012018015,2012019015,2012020015,2012021015,2012022015,2012023015,2012024015,2012025015,2012026015,2012027015,2012028015]
[null,null,1.9,null,"State the number of instructions received from customers to claim  funds  from the Suspense/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2012001016,null,2012002016,{"$f":"K26+1000","v":2012003016},2012004016,2012005016,2012006016,2012007016,2012008016,2012009016,2012010016,2012011016,2012012016,2012013016,2012014016,2012015016,2012016016,2012017016,2012018016,2012019016,2012020016,2012021016,2012022016,2012023016,2012024016,2012025016,2012026016,2012027016,2012028016]
[null,null,null,"1.9.1","Dormant account;",null,null,null,2012001017,null,2012002017,{"$f":"K27+1000","v":2012003017},2012004017,2012005017,2012006017,2012007017,2012008017,2012009017,2012010017,2012011017,2012012017,2012013017,2012014017,2012015017,2012016017,2012017017,2012018017,2012019017,2012020017,2012021017,2012022017,2012023017,2012024017,2012025017,2012026017,2012027017,2012028017]
[null,null,null,"1.9.2","Closed account;",null,null,null,2012001018,null,2012002018,{"$f":"K28+1000","v":2012003018},2012004018,2012005018,2012006018,2012007018,2012008018,2012009018,2012010018,2012011018,2012012018,2012013018,2012014018,2012015018,2012016018,2012017018,2012018018,2012019018,2012020018,2012021018,2012022018,2012023018,2012024018,2012025018,2012026018,2012027018,2012028018]
[null,null,null,"1.9.3","Fraud;",null,null,null,2012001019,null,2012002019,{"$f":"K29+1000","v":2012003019},2012004019,2012005019,2012006019,2012007019,2012008019,2012009019,2012010019,2012011019,2012012019,2012013019,2012014019,2012015019,2012016019,2012017019,2012018019,2012019019,2012020019,2012021019,2012022019,2012023019,2012024019,2012025019,2012026019,2012027019,2012028019]
[null,null,null,"1.9.4","Other (please specify in the Comments section)",null,null,null,2012001020,null,2012002020,{"$f":"K30+1000","v":2012003020},2012004020,2012005020,2012006020,2012007020,2012008020,2012009020,2012010020,2012011020,2012012020,2012013020,2012014020,2012015020,2012016020,2012017020,2012018020,2012019020,2012020020,2012021020,2012022020,2012023020,2012024020,2012025020,2012026020,2012027020,2012028020]
[null,null,"1.10",null,"State the number of instructions finalised from customers to claim  funds  from the Suspense/General Ledger account during the reporting period as per the breakdown below:",null,null,null,2012001021,null,2012002021,{"$f":"K31+1000","v":2012003021},2012004021,2012005021,2012006021,2012007021,2012008021,2012009021,2012010021,2012011021,2012012021,2012013021,2012014021,2012015021,2012016021,2012017021,2012018021,2012019021,2012020021,2012021021,2012022021,2012023021,2012024021,2012025021,2012026021,2012027021,2012028021]
[null,null,null,"1.10.1","Dormant account;",null,null,null,2012001022,null,2012002022,{"$f":"K32+1000","v":2012003022},2012004022,2012005022,2012006022,2012007022,2012008022,2012009022,2012010022,2012011022,2012012022,2012013022,2012014022,2012015022,2012016022,2012017022,2012018022,2012019022,2012020022,2012021022,2012022022,2012023022,2012024022,2012025022,2012026022,2012027022,2012028022]
[null,null,null,"1.10.2","Closed account;",null,null,null,2012001023,null,2012002023,{"$f":"K33+1000","v":2012003023},2012004023,2012005023,2012006023,2012007023,2012008023,2012009023,2012010023,2012011023,2012012023,2012013023,2012014023,2012015023,2012016023,2012017023,2012018023,2012019023,2012020023,2012021023,2012022023,2012023023,2012024023,2012025023,2012026023,2012027023,2012028023]
[null,null,null,"1.10.3","Fraud;",null,null,null,2012001024,null,2012002024,{"$f":"K34+1000","v":2012003024},2012004024,2012005024,2012006024,2012007024,2012008024,2012009024,2012010024,2012011024,2012012024,2012013024,2012014024,2012015024,2012016024,2012017024,2012018024,2012019024,2012020024,2012021024,2012022024,2012023024,2012024024,2012025024,2012026024,2012027024,2012028024]
[null,null,null,"1.10.4","Other (please specify in the Comments section)",null,null,null,2012001025,null,2012002025,{"$f":"K35+1000","v":2012003025},2012004025,2012005025,2012006025,2012007025,2012008025,2012009025,2012010025,2012011025,2012012025,2012013025,2012014025,2012015025,2012016025,2012017025,2012018025,2012019025,2012020025,2012021025,2012022025,2012023025,2012024025,2012025025,2012026025,2012027025,2012028025]
[null,null,1.1100000000000001,null,"State the distribution channels used for interaction with your customers as a percentage of the book of business at the end of the reporting period as per the breakdown below:",null,"30, 32",null,2012001026,null,2012002026,{"$f":"K36+1000","v":2012003026},2012004026,2012005026,2012006026,2012007026,2012008026,2012009026,2012010026,2012011026,2012012026,2012013026,2012014026,2012015026,2012016026,2012017026,2012018026,2012019026,2012020026,2012021026,2012022026,2012023026,2012024026,2012025026,2012026026,2012027026,2012028026]
[null,null,null,"1.11.1","Face-to-face at branches;",null,null,null,2012001027,null,2012002027,{"$f":"K37+1000","v":2012003027},2012004027,2012005027,2012006027,2012007027,2012008027,2012009027,2012010027,2012011027,2012012027,2012013027,2012014027,2012015027,2012016027,2012017027,2012018027,2012019027,2012020027,2012021027,2012022027,2012023027,2012024027,2012025027,2012026027,2012027027,2012028027]
[null,null,null,"1.11.2","On-line / web-based interaction;",null,null,null,2012001028,null,2012002028,{"$f":"K38+1000","v":2012003028},2012004028,2012005028,2012006028,2012007028,2012008028,2012009028,2012010028,2012011028,2012012028,2012013028,2012014028,2012015028,2012016028,2012017028,2012018028,2012019028,2012020028,2012021028,2012022028,2012023028,2012024028,2012025028,2012026028,2012027028,2012028028]
[null,null,null,"1.11.3","Cellphone USSD codes;",null,80,null,2012001029,null,2012002029,{"$f":"K39+1000","v":2012003029},2012004029,2012005029,2012006029,2012007029,2012008029,2012009029,2012010029,2012011029,2012012029,2012013029,2012014029,2012015029,2012016029,2012017029,2012018029,2012019029,2012020029,2012021029,2012022029,2012023029,2012024029,2012025029,2012026029,2012027029,2012028029]
[null,null,null,"1.11.4","Social media;",null,null,null,2012001030,null,2012002030,{"$f":"K40+1000","v":2012003030},2012004030,2012005030,2012006030,2012007030,2012008030,2012009030,2012010030,2012011030,2012012030,2012013030,2012014030,2012015030,2012016030,2012017030,2012018030,2012019030,2012020030,2012021030,2012022030,2012023030,2012024030,2012025030,2012026030,2012027030,2012028030]
[null,null,null,"1.11.5","Call centre;",null,null,null,2012001031,null,2012002031,{"$f":"K41+1000","v":2012003031},2012004031,2012005031,2012006031,2012007031,2012008031,2012009031,2012010031,2012011031,2012012031,2012013031,2012014031,2012015031,2012016031,2012017031,2012018031,2012019031,2012020031,2012021031,2012022031,2012023031,2012024031,2012025031,2012026031,2012027031,2012028031]
[null,null,null,"1.11.6","Mobile application;",null,49,null,2012001032,null,2012002032,{"$f":"K42+1000","v":2012003032},2012004032,2012005032,2012006032,2012007032,2012008032,2012009032,2012010032,2012011032,2012012032,2012013032,2012014032,2012015032,2012016032,2012017032,2012018032,2012019032,2012020032,2012021032,2012022032,2012023032,2012024032,2012025032,2012026032,2012027032,2012028032]
[null,null,null,"1.11.7","Pop-up stalls;",null,null,null,2012001033,null,2012002033,{"$f":"K43+1000","v":2012003033},2012004033,2012005033,2012006033,2012007033,2012008033,2012009033,2012010033,2012011033,2012012033,2012013033,2012014033,2012015033,2012016033,2012017033,2012018033,2012019033,2012020033,2012021033,2012022033,2012023033,2012024033,2012025033,2012026033,2012027033,2012028033]
[null,null,null,"1.11.8","Kiosks in malls / retails stores",null,null,null,2012001034,null,2012002034,{"$f":"K44+1000","v":2012003034},2012004034,2012005034,2012006034,2012007034,2012008034,2012009034,2012010034,2012011034,2012012034,2012013034,2012014034,2012015034,2012016034,2012017034,2012018034,2012019034,2012020034,2012021034,2012022034,2012023034,2012024034,2012025034,2012026034,2012027034,2012028034]
[null,null,null,"1.11.9","ATM's",null,null,null,2012001035,null,2012002035,{"$f":"K45+1000","v":2012003035},2012004035,2012005035,2012006035,2012007035,2012008035,2012009035,2012010035,2012011035,2012012035,2012013035,2012014035,2012015035,2012016035,2012017035,2012018035,2012019035,2012020035,2012021035,2012022035,2012023035,2012024035,2012025035,2012026035,2012027035,2012028035]
[null,null,1.1200000000000001,null,"State the channels used for ongoing interaction with your customers as a percentage of the book of business at the end of the reporting period as per the breakdown below:",null,null,null,2012001036,null,2012002036,{"$f":"K46+1000","v":2012003036},2012004036,2012005036,2012006036,2012007036,2012008036,2012009036,2012010036,2012011036,2012012036,2012013036,2012014036,2012015036,2012016036,2012017036,2012018036,2012019036,2012020036,2012021036,2012022036,2012023036,2012024036,2012025036,2012026036,2012027036,2012028036]
[null,null,null,"1.12.1","Face-to-face at branches;",null,null,null,2012001037,null,2012002037,{"$f":"K47+1000","v":2012003037},2012004037,2012005037,2012006037,2012007037,2012008037,2012009037,2012010037,2012011037,2012012037,2012013037,2012014037,2012015037,2012016037,2012017037,2012018037,2012019037,2012020037,2012021037,2012022037,2012023037,2012024037,2012025037,2012026037,2012027037,2012028037]
[null,null,null,"1.12.2","On-line / web-based interaction;",null,null,null,2012001038,null,2012002038,{"$f":"K48+1000","v":2012003038},2012004038,2012005038,2012006038,2012007038,2012008038,2012009038,2012010038,2012011038,2012012038,2012013038,2012014038,2012015038,2012016038,2012017038,2012018038,2012019038,2012020038,2012021038,2012022038,2012023038,2012024038,2012025038,2012026038,2012027038,2012028038]
[null,null,null,"1.12.3","Cellphone USSD codes;",null,80,null,2012001039,null,2012002039,{"$f":"K49+1000","v":2012003039},2012004039,2012005039,2012006039,2012007039,2012008039,2012009039,2012010039,2012011039,2012012039,2012013039,2012014039,2012015039,2012016039,2012017039,2012018039,2012019039,2012020039,2012021039,2012022039,2012023039,2012024039,2012025039,2012026039,2012027039,2012028039]
[null,null,null,"1.12.4","Call centre;",null,null,null,2012001040,null,2012002040,{"$f":"K50+1000","v":2012003040},2012004040,2012005040,2012006040,2012007040,2012008040,2012009040,2012010040,2012011040,2012012040,2012013040,2012014040,2012015040,2012016040,2012017040,2012018040,2012019040,2012020040,2012021040,2012022040,2012023040,2012024040,2012025040,2012026040,2012027040,2012028040]
[null,null,null,"1.12.5","Mobile application;",null,49,null,2012001041,null,2012002041,{"$f":"K51+1000","v":2012003041},2012004041,2012005041,2012006041,2012007041,2012008041,2012009041,2012010041,2012011041,2012012041,2012013041,2012014041,2012015041,2012016041,2012017041,2012018041,2012019041,2012020041,2012021041,2012022041,2012023041,2012024041,2012025041,2012026041,2012027041,2012028041]
[null,null,null,"1.12.6","Pop-up stalls;",null,null,null,2012001042,null,2012002042,{"$f":"K52+1000","v":2012003042},2012004042,2012005042,2012006042,2012007042,2012008042,2012009042,2012010042,2012011042,2012012042,2012013042,2012014042,2012015042,2012016042,2012017042,2012018042,2012019042,2012020042,2012021042,2012022042,2012023042,2012024042,2012025042,2012026042,2012027042,2012028042]
[null,null,null,"1.12.7","Kiosks in malls / retails stores",null,null,null,2012001043,null,2012002043,{"$f":"K53+1000","v":2012003043},2012004043,2012005043,2012006043,2012007043,2012008043,2012009043,2012010043,2012011043,2012012043,2012013043,2012014043,2012015043,2012016043,2012017043,2012018043,2012019043,2012020043,2012021043,2012022043,2012023043,2012024043,2012025043,2012026043,2012027043,2012028043]
[null,null,null,"1.12.8","ATM's",null,null,null,2012001044,null,2012002044,{"$f":"K54+1000","v":2012003044},2012004044,2012005044,2012006044,2012007044,2012008044,2012009044,2012010044,2012011044,2012012044,2012013044,2012014044,2012015044,2012016044,2012017044,2012018044,2012019044,2012020044,2012021044,2012022044,2012023044,2012024044,2012025044,2012026044,2012027044,2012028044]
[null,null,1.1299999999999999,null,"State the number of operational ATM's at the end of the reporting period",null,null,null,2012001045,null,2012002045,{"$f":"K55+1000","v":2012003045},2012004045,2012005045,2012006045,2012007045,2012008045,2012009045,2012010045,2012011045,2012012045,2012013045,2012014045,2012015045,2012016045,2012017045,2012018045,2012019045,2012020045,2012021045,2012022045,2012023045,2012024045,2012025045,2012026045,2012027045,2012028045]
[null,null,1.1399999999999999,null,"State the number of transactions processed through ATM's during the reporting period.",null,null,null,2012001046,null,2012002046,{"$f":"K56+1000","v":2012003046},2012004046,2012005046,2012006046,2012007046,2012008046,2012009046,2012010046,2012011046,2012012046,2012013046,2012014046,2012015046,2012016046,2012017046,2012018046,2012019046,2012020046,2012021046,2012022046,2012023046,2012024046,2012025046,2012026046,2012027046,2012028046]
[null,null,1.1499999999999999,null,"State the total value of non-interest revenue products offered by the bank at the end of the reporting period.",null,9,null,2012001047,null,2012002047,{"$f":"K57+1000","v":2012003047},2012004047,2012005047,2012006047,2012007047,2012008047,2012009047,2012010047,2012011047,2012012047,2012013047,2012014047,2012015047,2012016047,2012017047,2012018047,2012019047,2012020047,2012021047,2012022047,2012023047,2012024047,2012025047,2012026047,2012027047,2012028047]
[null,null,1.1599999999999999,null,"State the amount of charges attached to products offered by the bank at the end of the reporting period.",null,9,null,2012001048,null,2012002048,{"$f":"K58+1000","v":2012003048},2012004048,2012005048,2012006048,2012007048,2012008048,2012009048,2012010048,2012011048,2012012048,2012013048,2012014048,2012015048,2012016048,2012017048,2012018048,2012019048,2012020048,2012021048,2012022048,2012023048,2012024048,2012025048,2012026048,2012027048,2012028048]
[null,null,1.17,null,"State the average cost charged to a customer directly or indirectly when using any of the following channels in the reporting period:",null,null,null,2012001049,null,2012002049,{"$f":"K59+1000","v":2012003049},2012004049,2012005049,2012006049,2012007049,2012008049,2012009049,2012010049,2012011049,2012012049,2012013049,2012014049,2012015049,2012016049,2012017049,2012018049,2012019049,2012020049,2012021049,2012022049,2012023049,2012024049,2012025049,2012026049,2012027049,2012028049]
[null,null,null,"1.17.1","Face-to-face at branches;",null,null,null,2012001050,null,2012002050,{"$f":"K60+1000","v":2012003050},2012004050,2012005050,2012006050,2012007050,2012008050,2012009050,2012010050,2012011050,2012012050,2012013050,2012014050,2012015050,2012016050,2012017050,2012018050,2012019050,2012020050,2012021050,2012022050,2012023050,2012024050,2012025050,2012026050,2012027050,2012028050]
[null,null,null,"1.17.2","On-line / web-based interaction;",null,null,null,2012001051,null,2012002051,{"$f":"K61+1000","v":2012003051},2012004051,2012005051,2012006051,2012007051,2012008051,2012009051,2012010051,2012011051,2012012051,2012013051,2012014051,2012015051,2012016051,2012017051,2012018051,2012019051,2012020051,2012021051,2012022051,2012023051,2012024051,2012025051,2012026051,2012027051,2012028051]
[null,null,null,"1.17.3","Cellphone USSD codes;",null,80,null,2012001052,null,2012002052,{"$f":"K62+1000","v":2012003052},2012004052,2012005052,2012006052,2012007052,2012008052,2012009052,2012010052,2012011052,2012012052,2012013052,2012014052,2012015052,2012016052,2012017052,2012018052,2012019052,2012020052,2012021052,2012022052,2012023052,2012024052,2012025052,2012026052,2012027052,2012028052]
[null,null,null,"1.17.4","Call centre;",null,null,null,2012001053,null,2012002053,{"$f":"K63+1000","v":2012003053},2012004053,2012005053,2012006053,2012007053,2012008053,2012009053,2012010053,2012011053,2012012053,2012013053,2012014053,2012015053,2012016053,2012017053,2012018053,2012019053,2012020053,2012021053,2012022053,2012023053,2012024053,2012025053,2012026053,2012027053,2012028053]
[null,null,null,"1.17.5","Mobile application;",null,49,null,2012001054,null,2012002054,{"$f":"K64+1000","v":2012003054},2012004054,2012005054,2012006054,2012007054,2012008054,2012009054,2012010054,2012011054,2012012054,2012013054,2012014054,2012015054,2012016054,2012017054,2012018054,2012019054,2012020054,2012021054,2012022054,2012023054,2012024054,2012025054,2012026054,2012027054,2012028054]
[null,null,null,"1.17.6","Pop-up stalls;",null,null,null,2012001055,null,2012002055,{"$f":"K65+1000","v":2012003055},2012004055,2012005055,2012006055,2012007055,2012008055,2012009055,2012010055,2012011055,2012012055,2012013055,2012014055,2012015055,2012016055,2012017055,2012018055,2012019055,2012020055,2012021055,2012022055,2012023055,2012024055,2012025055,2012026055,2012027055,2012028055]
[null,null,null,"1.17.7","Kiosks in malls / retails stores",null,null,null,2012001056,null,2012002056,{"$f":"K66+1000","v":2012003056},2012004056,2012005056,2012006056,2012007056,2012008056,2012009056,2012010056,2012011056,2012012056,2012013056,2012014056,2012015056,2012016056,2012017056,2012018056,2012019056,2012020056,2012021056,2012022056,2012023056,2012024056,2012025056,2012026056,2012027056,2012028056]
[null,null,null,"1.17.8","ATM's",null,null,null,2012001057,null,2012002057,{"$f":"K67+1000","v":2012003057},2012004057,2012005057,2012006057,2012007057,2012008057,2012009057,2012010057,2012011057,2012012057,2012013057,2012014057,2012015057,2012016057,2012017057,2012018057,2012019057,2012020057,2012021057,2012022057,2012023057,2012024057,2012025057,2012026057,2012027057,2012028057]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
["LoB_5c",null,2.1,null,"State the number of accounts terminated with positive balances at the end of the reporting period",null,null,null,{"$f":"I67+1","v":2012001058},null,{"$f":"I71+1000","v":2012002058},{"$f":"K71+1000","v":2012003058},2012004058,2012005058,2012006058,2012007058,2012008058,2012009058,2012010058,2012011058,2012012058,2012013058,2012014058,2012015058,2012016058,2012017058,2012018058,2012019058,2012020058,2012021058,2012022058,2012023058,2012024058,2012025058,2012026058,2012027058,2012028058]
[null,null,2.2000000000000002,null,"State the total value of accounts terminated  with positive balances at the end of the reporting period.",null,null,null,{"$f":"I71+1","v":2012001059},null,2012002059,{"$f":"K72+1000","v":2012003059},2012004059,2012005059,2012006059,2012007059,2012008059,2012009059,2012010059,2012011059,2012012059,2012013059,2012014059,2012015059,2012016059,2012017059,2012018059,2012019059,2012020059,2012021059,2012022059,2012023059,2012024059,2012025059,2012026059,2012027059,2012028059]
[null,null,2.2999999999999998,null,"State the total number of third party fund accounts relating to deceased estates with positive balances terminated at the end of the reporting period.",null,null,null,2012001060,null,2012002060,{"$f":"K73+1000","v":2012003060},2012004060,2012005060,2012006060,2012007060,2012008060,2012009060,2012010060,2012011060,2012012060,2012013060,2012014060,2012015060,2012016060,2012017060,2012018060,2012019060,2012020060,2012021060,2012022060,2012023060,2012024060,2012025060,2012026060,2012027060,2012028060]
[null,null,2.4,null,"State the total value of third party funds relating to deceased estates terminated with positive balances at the end of the reporting period.",null,null,null,2012001061,null,2012002061,{"$f":"K74+1000","v":2012003061},2012004061,2012005061,2012006061,2012007061,2012008061,2012009061,2012010061,2012011061,2012012061,2012013061,2012014061,2012015061,2012016061,2012017061,2012018061,2012019061,2012020061,2012021061,2012022061,2012023061,2012024061,2012025061,2012026061,2012027061,2012028061]
[null,null,2.5,null,"State the number of dormant / inactive accounts with  unclaimed positive balances at the end of the reporting period.",null,null,null,2012001062,null,2012002062,{"$f":"K75+1000","v":2012003062},2012004062,2012005062,2012006062,2012007062,2012008062,2012009062,2012010062,2012011062,2012012062,2012013062,2012014062,2012015062,2012016062,2012017062,2012018062,2012019062,2012020062,2012021062,2012022062,2012023062,2012024062,2012025062,2012026062,2012027062,2012028062]
[null,null,2.6,null,"State the value of dormant / inactive accounts with unclaimed positive balances at the end of the reporting period.",null,null,null,2012001063,null,2012002063,{"$f":"K76+1000","v":2012003063},2012004063,2012005063,2012006063,2012007063,2012008063,2012009063,2012010063,2012011063,2012012063,2012013063,2012014063,2012015063,2012016063,2012017063,2012018063,2012019063,2012020063,2012021063,2012022063,2012023063,2012024063,2012025063,2012026063,2012027063,2012028063]
[null,null,2.7,null,"State the number of customers with dormant / inactive accounts at the end of the reporting period as per the as per the breakdown below:",null,null,null,2012001064,null,2012002064,{"$f":"K77+1000","v":2012003064},2012004064,2012005064,2012006064,2012007064,2012008064,2012009064,2012010064,2012011064,2012012064,2012013064,2012014064,2012015064,2012016064,2012017064,2012018064,2012019064,2012020064,2012021064,2012022064,2012023064,2012024064,2012025064,2012026064,2012027064,2012028064]
[null,null,null,"2.7.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2012001065,null,2012002065,{"$f":"K78+1000","v":2012003065},2012004065,2012005065,2012006065,2012007065,2012008065,2012009065,2012010065,2012011065,2012012065,2012013065,2012014065,2012015065,2012016065,2012017065,2012018065,2012019065,2012020065,2012021065,2012022065,2012023065,2012024065,2012025065,2012026065,2012027065,2012028065]
[null,null,null,"2.7.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2012001066,null,2012002066,{"$f":"K79+1000","v":2012003066},2012004066,2012005066,2012006066,2012007066,2012008066,2012009066,2012010066,2012011066,2012012066,2012013066,2012014066,2012015066,2012016066,2012017066,2012018066,2012019066,2012020066,2012021066,2012022066,2012023066,2012024066,2012025066,2012026066,2012027066,2012028066]
[null,null,null,"2.7.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2012001067,null,2012002067,{"$f":"K80+1000","v":2012003067},2012004067,2012005067,2012006067,2012007067,2012008067,2012009067,2012010067,2012011067,2012012067,2012013067,2012014067,2012015067,2012016067,2012017067,2012018067,2012019067,2012020067,2012021067,2012022067,2012023067,2012024067,2012025067,2012026067,2012027067,2012028067]
[null,null,null,"2.7.4","Annual revenue or fund value of >R10 million",null,null,null,2012001068,null,2012002068,{"$f":"K81+1000","v":2012003068},2012004068,2012005068,2012006068,2012007068,2012008068,2012009068,2012010068,2012011068,2012012068,2012013068,2012014068,2012015068,2012016068,2012017068,2012018068,2012019068,2012020068,2012021068,2012022068,2012023068,2012024068,2012025068,2012026068,2012027068,2012028068]
[null,null,2.8,null,"State the number of financial products that have been in the market for more than 24 months and were recalled by the bank.",null,"9 , 35",null,2012001069,null,2012002069,{"$f":"K82+1000","v":2012003069},2012004069,2012005069,2012006069,2012007069,2012008069,2012009069,2012010069,2012011069,2012012069,2012013069,2012014069,2012015069,2012016069,2012017069,2012018069,2012019069,2012020069,2012021069,2012022069,2012023069,2012024069,2012025069,2012026069,2012027069,2012028069]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2012000000}]

{"sheet":"Funds - BC Additional","index":24,"n_rows":55,"n_cols":13,"rows_kept":55,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,12],[54,2,54,9],[55,2,55,9],[56,2,56,9],[57,2,57,9],[58,2,58,9],[59,2,59,9],[60,2,60,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[61,2,61,9],[62,2,62,9],[63,2,63,9],[64,2,64,9],[65,2,65,9]]}
[]
[null,null,"PENSION FUNDS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Pension Funds"]
[null,null,null,null,null,null,null,null,null,null,"Underwritten","Private","Own Administered"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"Confirm the number of members that fall into the salary bands below at the end of the reporting period:",null,null,null,2013001001,null,{"$f":"I11+1000","v":2013002001},{"$f":"K11+1000","v":2013003001},{"$f":"L11+1000","v":2013004001}]
[null,null,null,"1.1.1","R 0 - R 5 000;",null,null,null,{"$f":"I11+1","v":2013001002},null,{"$f":"I12+1000","v":2013002002},{"$f":"K12+1000","v":2013003002},2013004002]
[null,null,null,"1.1.2","R 5001 - R 10 000;",null,null,null,{"$f":"I12+1","v":2013001003},null,2013002003,2013003003,2013004003]
[null,null,null,"1.1.3","R 10 001 - R 20 000;",null,null,null,2013001004,null,2013002004,2013003004,2013004004]
[null,null,null,"1.1.4","> R 20 000",null,null,null,2013001005,null,2013002005,2013003005,2013004005]
[null,null,1.2,null,"State the number of members that were placed in the default portfolio at the end of the reporting period.",null,null,null,2013001006,null,2013002006,2013003006,2013004006]
[null,null,1.3,null,"State the number of service providers for the fund at the end of the reporting period as per the breakdown below:",null,76,null,2013001007,null,2013002007,2013003007,2013004007]
[null,null,null,"1.3.1","Licensed;",null,null,null,2013001008,null,2013002008,2013003008,2013004008]
[null,null,null,"1.3.2","Non-licensed",null,null,null,2013001009,null,2013002009,2013003009,2013004009]
[null,null,1.4,null,"State the number of service providers who provided legal services to the fund during the reporting period.",null,"45 , 76",null,2013001010,null,2013002010,2013003010,2013004010]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"State the total number of section 14 transfers in progress to the fund during the reporting period",null,null,null,{"$f":"I20+1","v":2013001011},null,{"$f":"I24+1000","v":2013002011},{"$f":"K24+1000","v":2013003011},2013004011]
[null,null,2.2000000000000002,null,"State the total number of section 14 transfers in progress to other funds during the reporting period",null,null,null,{"$f":"I24+1","v":2013001012},null,2013002012,2013003012,2013004012]
[null,null,2.2999999999999998,null,"State the total number of section 14 transfers applied for during the reporting period which fell outside the 180-day period",null,null,null,2013001013,null,2013002013,2013003013,2013004013]
[null,null,2.4,null,"State the total number of approved section 14 transfers which were transferred to a transferee fund later than the prescribed 60 days within the reporting period",null,null,null,2013001014,null,2013002014,2013003014,2013004014]
[null,null,2.5,null,"State the total value of arrear contributions as a percentage of contributions received during the reporting period as per the breakdown below:",null,null,null,2013001015,null,2013002015,2013003015,2013004015]
[null,null,null,"2.5.1",0,null,null,null,2013001016,null,2013002016,2013003016,2013004016]
[null,null,null,"2.5.2","0% > 8,3%;",null,null,null,2013001017,null,2013002017,2013003017,2013004017]
[null,null,null,"2.5.3","8,3% > 16,6%",null,null,null,2013001018,null,2013002018,2013003018,2013004018]
[null,null,null,"2.5.4","> 16,6%",null,null,null,2013001019,null,2013002019,2013003019,2013004019]
[null,null,2.6,null,"Confirm whether the members have been informed about their contributions in arrears and the possible impact thereof.",null,null,null,2013001020,null,2013002020,2013003020,2013004020]
[null,null,2.7,null,"State whether the contributions that were paid during the reporting period were at the rates specified as per the breakdown below: ",null,null,null,2013001021,null,2013002021,2013003021,2013004021]
[null,null,null,"2.7.1","Rules of the fund;",null,null,null,2013001022,null,2013002022,2013003022,2013004022]
[null,null,null,"2.7.2","Valuators recommendation",null,null,null,2013001023,null,2013002023,2013003023,2013004023]
[null,null,2.8,null,"Confirm the result of the fund's latest asset and liability match:",null,null,null,2013001024,null,2013002024,2013003024,2013004024]
[null,null,null,"2.8.1","Assets > Liabilities",null,null,null,2013001025,null,2013002025,2013003025,2013004025]
[null,null,null,"2.8.2","Assets < Liabilities",null,null,null,2013001026,null,2013002026,2013003026,2013004026]
[null,null,2.9,null,"State whether the fund is under funded at the end of the reporting period.",null,null,null,2013001027,null,2013002027,2013003027,2013004027]
[null,null,2.1,null,"State the total of surplus amounts still due to members at the end of the reporting period.",null,null,null,2013001028,null,2013002028,2013003028,2013004028]
[null,null,2.11,null,"Confirm whether the fund had an investment policy statement at the end of the reporting period.",null,null,null,2013001029,null,2013002029,2013003029,2013004029]
[]
[null,null,"3 GOVERNANCE"]
[]
[null,null,3.1,null,"Confirm whether the composition of the Board complies with the rules of the fund.",null,null,null,{"$f":"I42+1","v":2013001030},null,{"$f":"I46+1000","v":2013002030},{"$f":"K46+1000","v":2013003030},2013004030]
[null,null,3.2,null,"State the number of dismissals of board members that were recorded during the reporting period.",null,null,null,{"$f":"I46+1","v":2013001031},null,2013002031,2013003031,2013004031]
[null,null,3.3,null,"Confirm whether there has been changes in the number of board members during the reporting period",null,null,null,2013001032,null,2013002032,2013003032,2013004032]
[null,null,3.4,null,"Confirm whether the Authority has been notified regarding changes in the board composition",null,null,null,2013001033,null,2013002033,2013003033,2013004033]
[null,null,3.5,null,"State the number of board members who completed the Trustee Toolkit during the reporting period",null,null,null,2013001034,null,2013002034,2013003034,2013004034]
[null,null,3.6,null,"Confirm whether the entity has a committee which focusses on market conduct and fair outcomes",null,33,null,2013001035,null,2013002035,2013003035,2013004035]
[null,null,3.7,null,"State the number of vacancies which could not be filled within 90 days and remain open at the end of the reporting period.",null,null,null,2013001036,null,2013002036,2013003036,2013004036]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2013000000}]

{"sheet":"13B Admin- BC Additional","index":25,"n_rows":94,"n_cols":12,"rows_kept":94,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,11],[93,2,93,9]]}
[]
[null,null,"13B ADMINISTRATORS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"13B Pension Fund Administrator"]
[null,null,null,null,null,null,null,null,null,null,"Retail","Non-retail"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of funds in your administration at the end of the reporting period as per the breakdown below:",null,null,null,2014001001,null,{"$f":"I11+1000","v":2014002001},{"$f":"K11+1000","v":2014003001}]
[null,null,null,"1.1.1","Registered;",null,null,null,{"$f":"I11+1","v":2014001002},null,{"$f":"I12+1000","v":2014002002},{"$f":"K12+1000","v":2014003002}]
[null,null,null,"1.1.2","Unregistered",null,78,null,{"$f":"I12+1","v":2014001003},null,2014002003,2014003003]
[null,null,1.2,null,"State the total asset amount for all funds in your administration at the end of the reporting period as per the breakdown below:",null,null,null,2014001004,null,2014002004,2014003004]
[null,null,null,"1.2.1","Registered;",null,null,null,2014001005,null,2014002005,2014003005]
[null,null,null,"1.2.2","Unregistered",null,78,null,2014001006,null,2014002006,2014003006]
[null,null,1.3,null,"State the number of members of funds in your administration at the end of the reporting period as per the breakdown below:",null,null,null,2014001007,null,2014002007,2014003007]
[null,null,null,"1.3.1","Registered Funds;",null,null,null,2014001008,null,2014002008,2014003008]
[null,null,null,"1.3.2","Unregistered Funds",null,78,null,2014001009,null,2014002009,2014003009]
[null,null,1.4,null,"State the total number of funds that were liquidated during the reporting period.",null,null,null,2014001010,null,2014002010,2014003010]
[null,null,1.5,null,"State the type of funds under administration at the end of the reporting period as per the breakdown below:",null,null,null,2014001011,null,2014002011,2014003011]
[null,null,null,"1.5.1","Pension Funds;",null,null,null,2014001012,null,2014002012,2014003012]
[null,null,null,"1.5.2","Provident Funds;",null,null,null,2014001013,null,2014002013,2014003013]
[null,null,null,"1.5.3","Retirement Annuities;",null,null,null,2014001014,null,2014002014,2014003014]
[null,null,null,"1.5.4","Preservation Funds;",null,null,null,2014001015,null,2014002015,2014003015]
[null,null,null,"1.5.5","Unclaimed Benefit Funds;",null,76,null,2014001016,null,2014002016,2014003016]
[null,null,null,"1.5.6","Beneficiary Funds",null,null,null,2014001017,null,2014002017,2014003017]
[null,null,1.6,null,"Kindly provide the total staff composition of the entity at the end of the reporting period as per the breakdown below:",null,33,null,2014001018,null,2014002018,2014003018]
[null,null,null,"1.6.1","Africans;",null,null,null,2014001019,null,2014002019,2014003019]
[null,null,null,"1.6.2","White;",null,null,null,2014001020,null,2014002020,2014003020]
[null,null,null,"1.6.3","Coloured;",null,null,null,2014001021,null,2014002021,2014003021]
[null,null,null,"1.6.4","Indian;",null,null,null,2014001022,null,2014002022,2014003022]
[null,null,null,"1.6.5","Foreign;",null,null,null,2014001023,null,2014002023,2014003023]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2014001024,null,2014002024,2014003024]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
[null,null,2.1,null,"Confirm the number of exits from the funds during the reporting period as per the breakdown below:",null,null,null,{"$f":"I34+1","v":2014001025},null,{"$f":"I38+1000","v":2014002025},{"$f":"K38+1000","v":2014003025}]
[null,null,null,"2.1.1","Retirement;",null,null,null,{"$f":"I38+1","v":2014001026},null,2014002026,2014003026]
[null,null,null,"2.1.2","Resignation;",null,null,null,2014001027,null,2014002027,2014003027]
[null,null,null,"2.1.3","Death;",null,null,null,2014001028,null,2014002028,2014003028]
[null,null,null,"2.1.4","Disability;",null,null,null,2014001029,null,2014002029,2014003029]
[null,null,null,"2.1.5","Move to other fund;",null,null,null,2014001030,null,2014002030,2014003030]
[null,null,null,"2.1.6","Other (please specify in Comments section).",null,null,null,2014001031,null,2014002031,2014003031]
[null,null,2.2000000000000002,null,"State the total value of unclaimed benefits at the end of the reporting period",null,"8 , 76",null,2014001032,null,2014002032,2014003032]
[null,null,2.2999999999999998,null,"State the total number of unclaimed benefit members at the end of the reporting period",null,76,null,2014001033,null,2014002033,2014003033]
[null,null,2.4,null,"State the total number of new unclaimed benefit members that arose during the reporting period.",null,76,null,2014001034,null,2014002034,2014003034]
[null,null,2.5,null,"State the total number of traces on unclaimed benefit members done in the reporting period as per the breakdown below: ",null,76,null,2014001035,null,2014002035,2014003035]
[null,null,null,"2.5.1","Successful;",null,null,null,2014001036,null,2014002036,2014003036]
[null,null,null,"2.5.2","Unsuccessful",null,null,null,2014001037,null,2014002037,2014003037]
[null,null,2.6,null,"State the number of unclaimed benefits that have been depleted as a result of administration costs at the end of the reporting period.",null,76,null,2014001038,null,2014002038,2014003038]
[null,null,2.7,null,"State the total number of section 14 transfers applied for during the reporting period which fell outside the 180-day period",null,8,null,2014001039,null,2014002039,2014003039]
[null,null,2.8,null,"State the total number of approved transfers which were transferred to a transferee fund later than the prescribed 60 days within the reporting period",null,null,null,2014001040,null,2014002040,2014003040]
[]
[null,null,"3   BENEFIT PAYMENTS"]
[]
[null,null,3.1,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,{"$f":"I53+1","v":2014001041},null,{"$f":"I57+1000","v":2014002041},{"$f":"K57+1000","v":2014003041}]
[null,null,null,"3.1.1","Resignation;",null,null,null,{"$f":"I57+1","v":2014001042},null,2014002042,2014003042]
[null,null,null,"3.1.2","Retirement;",null,null,null,2014001043,null,2014002043,2014003043]
[null,null,null,"3.1.3","Death;",null,null,null,2014001044,null,2014002044,2014003044]
[null,null,null,"3.1.4","Retrenchment;",null,null,null,2014001045,null,2014002045,2014003045]
[null,null,null,"3.1.5","Disability;",null,null,null,2014001046,null,2014002046,2014003046]
[null,null,null,"3.1.6","Other (please specify in Comments section).",null,null,null,2014001047,null,2014002047,2014003047]
[null,null,3.2,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2014001048,null,2014002048,2014003048]
[null,null,null,"3.2.1","Resignation;",null,null,null,2014001049,null,2014002049,2014003049]
[null,null,null,"3.2.2","Retirement;",null,null,null,2014001050,null,2014002050,2014003050]
[null,null,null,"3.2.3","Death;",null,null,null,2014001051,null,2014002051,2014003051]
[null,null,null,"3.2.4","Retrenchment;",null,null,null,2014001052,null,2014002052,2014003052]
[null,null,null,"3.2.5","Disability;",null,null,null,2014001053,null,2014002053,2014003053]
[null,null,null,"3.2.6","Other (please specify in Comments section).",null,null,null,2014001054,null,2014002054,2014003054]
[null,null,3.3,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2014001055,null,2014002055,2014003055]
[null,null,null,"3.3.1","Resignation;",null,null,null,2014001056,null,2014002056,2014003056]
[null,null,null,"3.3.2","Retirement;",null,null,null,2014001057,null,2014002057,2014003057]
[null,null,null,"3.3.3","Death;",null,null,null,2014001058,null,2014002058,2014003058]
[null,null,null,"3.3.4","Retrenchment;",null,null,null,2014001059,null,2014002059,2014003059]
[null,null,null,"3.3.5","Disability;",null,null,null,2014001060,null,2014002060,2014003060]
[null,null,null,"3.3.6","Other (please specify in Comments section).",null,null,null,2014001061,null,2014002061,2014003061]
[null,null,3.4,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,"57 , 75",null,2014001062,null,2014002062,2014003062]
[null,null,null,"3.4.1","Resignation;",null,null,null,2014001063,null,2014002063,2014003063]
[null,null,null,"3.4.2","Retirement;",null,null,null,2014001064,null,2014002064,2014003064]
[null,null,null,"3.4.3","Death;",null,null,null,2014001065,null,2014002065,2014003065]
[null,null,null,"3.4.4","Retrenchment;",null,null,null,2014001066,null,2014002066,2014003066]
[null,null,null,"3.4.5","Disability;",null,null,null,2014001067,null,2014002067,2014003067]
[null,null,null,"3.4.6","Other (please specify in Comments section).",null,null,null,2014001068,null,2014002068,2014003068]
[null,null,3.5,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,"57 , 75",null,2014001069,null,2014002069,2014003069]
[null,null,null,"3.5.1","Resignation;",null,null,null,2014001070,null,2014002070,2014003070]
[null,null,null,"3.5.2","Retirement;",null,null,null,2014001071,null,2014002071,2014003071]
[null,null,null,"3.5.3","Death;",null,null,null,2014001072,null,2014002072,2014003072]
[null,null,null,"3.5.4","Retrenchment;",null,null,null,2014001073,null,2014002073,2014003073]
[null,null,null,"3.5.5","Disability;",null,null,null,2014001074,null,2014002074,2014003074]
[null,null,null,"3.5.6","Other (please specify in Comments section).",null,null,null,2014001075,null,2014002075,2014003075]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2014000000}]

{"sheet":"Asset Managers - BC Additional","index":26,"n_rows":85,"n_cols":15,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,14],[84,2,84,9]]}
[]
[null,null,"ASSET MANAGERS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Asset Managers"]
[null,null,null,null,null,null,null,null,null,null,"Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the total number of all funds under management at the end of the reporting period.",null,null,null,2015001001,null,{"$f":"I11+1000","v":2015002001},{"$f":"K11+1000","v":2015003001},{"$f":"L11+1000","v":2015004001},2015005001,2015006001]
[null,null,1.2,null,"State the total number of unregistered/unregulated funds under your management at the end of the reporting period.",null,78,null,{"$f":"I11+1","v":2015001002},null,{"$f":"I12+1000","v":2015002002},2015003002,2015004002,2015005002,2015006002]
[null,null,1.3,null,"State the total assets under managements of all unregistered/unregulated funds under your management at the end of the reporting period.",null,78,null,{"$f":"I12+1","v":2015001003},null,2015002003,{"$f":"K13+1000","v":2015003003},2015004003,2015005003,2015006003]
[null,null,1.4,null,"State the total asset under management at the end of the reporting period as per the breakdown below:",null,null,null,2015001004,null,2015002004,2015003004,2015004004,2015005004,2015006004]
[null,null,null,"1.4.1","Retirement /Pension Funds;",null,null,null,2015001005,null,2015002005,2015003005,2015004005,2015005005,2015006005]
[null,null,null,"1.4.2","CIS;",null,null,null,2015001006,null,2015002006,2015003006,2015004006,2015005006,2015006006]
[null,null,null,"1.4.3","Long-Term Insurers;",null,null,null,2015001007,null,2015002007,2015003007,2015004007,2015005007,2015006007]
[null,null,null,"1.4.4","Short-Term Insurers;",null,null,null,2015001008,null,2015002008,2015003008,2015004008,2015005008,2015006008]
[null,null,null,"1.4.5","Hedge Fund Customers;",null,null,null,2015001009,null,2015002009,2015003009,2015004009,2015005009,2015006009]
[null,null,null,"1.4.6","Private / Retail Customers;",null,null,null,2015001010,null,2015002010,2015003010,2015004010,2015005010,2015006010]
[null,null,null,"1.4.7","Other (please specify in Comments section).",null,null,null,2015001011,null,2015002011,2015003011,2015004011,2015005011,2015006011]
[null,null,1.5,null,"State the total number of customers/investors in the total number of funds under management at the end of the reporting period as per the breakdown below:",null,null,null,2015001012,null,2015002012,2015003012,2015004012,2015005012,2015006012]
[null,null,null,"1.5.1","Retirement /Pension Funds;",null,null,null,2015001013,null,2015002013,2015003013,2015004013,2015005013,2015006013]
[null,null,null,"1.5.2","CIS;",null,null,null,2015001014,null,2015002014,2015003014,2015004014,2015005014,2015006014]
[null,null,null,"1.5.3","Long-Term Insurers;",null,null,null,2015001015,null,2015002015,2015003015,2015004015,2015005015,2015006015]
[null,null,null,"1.5.4","Short-Term Insurers;",null,null,null,2015001016,null,2015002016,2015003016,2015004016,2015005016,2015006016]
[null,null,null,"1.5.5","Hedge Fund Customers;",null,null,null,2015001017,null,2015002017,2015003017,2015004017,2015005017,2015006017]
[null,null,null,"1.5.6","Private / Retail Customers;",null,null,null,2015001018,null,2015002018,2015003018,2015004018,2015005018,2015006018]
[null,null,null,"1.5.7","Other (please specify in Comments section).",null,null,null,2015001019,null,2015002019,2015003019,2015004019,2015005019,2015006019]
[null,null,1.6,null,"State the total number of funds under management at the end of the reporting period as per the distribution channels: ",null,"30, 32",null,2015001020,null,2015002020,2015003020,2015004020,2015005020,2015006020]
[null,null,null,"1.6.1","By using automated advice;",null,null,null,2015001021,null,2015002021,2015003021,2015004021,2015005021,2015006021]
[null,null,null,"1.6.2","Face-to-face by the entity's juristic representatives;",null,33,null,2015001022,null,2015002022,2015003022,2015004022,2015005022,2015006022]
[null,null,null,"1.6.3","Face-to-face by the entity's representatives",null,33,null,2015001023,null,2015002023,{"$f":"K33+1000","v":2015003023},2015004023,2015005023,2015006023]
[null,null,null,"1.6.4","Other (please specify in Comments section).",null,null,null,2015001024,null,2015002024,2015003024,2015004024,2015005024,2015006024]
[null,null,1.7,null,"State the total value of mandates terminated in the reporting period as per the breakdown below: ",null,74,null,2015001025,null,2015002025,2015003025,2015004025,2015005025,2015006025]
[null,null,null,"1.7.1","Retirement /Pension Funds;",null,null,null,2015001026,null,2015002026,2015003026,2015004026,2015005026,2015006026]
[null,null,null,"1.7.2","CIS;",null,null,null,2015001027,null,2015002027,2015003027,2015004027,2015005027,2015006027]
[null,null,null,"1.7.3","Long-Term Insurers;",null,null,null,2015001028,null,2015002028,2015003028,2015004028,2015005028,2015006028]
[null,null,null,"1.7.4","Short-Term Insurers;",null,null,null,2015001029,null,2015002029,2015003029,2015004029,2015005029,2015006029]
[null,null,null,"1.7.5","Hedge Fund Customers;",null,null,null,2015001030,null,2015002030,2015003030,2015004030,2015005030,2015006030]
[null,null,null,"1.7.6","Private / Retail Customers;",null,null,null,2015001031,null,2015002031,2015003031,2015004031,2015005031,2015006031]
[null,null,null,"1.7.7","Other (please specify in Comments section).",null,null,null,2015001032,null,2015002032,2015003032,2015004032,2015005032,2015006032]
[null,null,1.8,null,"State the total value of assets under management of funds administered by third parties at the end of the reporting period",null,null,null,2015001033,null,2015002033,2015003033,2015004033,2015005033,2015006033]
[null,null,null,"1.8.1","Administration agreement;",null,null,null,2015001034,null,2015002034,2015003034,2015004034,2015005034,2015006034]
[null,null,null,"1.8.2","Other (please specify in Comments section).",null,null,null,2015001035,null,2015002035,2015003035,2015004035,2015005035,2015006035]
[null,null,1.9,null,"State the number of funds with illiquid assets  at the end of the reporting period.",null,null,null,2015001036,null,2015002036,2015003036,2015004036,2015005036,2015006036]
[null,null,1.1000000000000001,null,"State the value of illiquid assets during the reporting period.",null,null,null,2015001037,null,2015002037,2015003037,2015004037,2015005037,2015006037]
[null,null,1.1100000000000001,null,"State the number of pricing errors noted within the reporting period",null,null,null,2015001038,null,2015002038,2015003038,2015004038,2015005038,2015006038]
[null,null,1.1200000000000001,null,"State the value of unallocated funds at the end of the reporting period.",null,null,null,2015001039,null,2015002039,2015003039,2015004039,2015005039,2015006039]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
["LoB_5c",null,2.1,null,"State the total number of funds which are allowed to charge performance fees at the end of the reporting period",null,58,null,{"$f":"I49+1","v":2015001040},null,{"$f":"I53+1000","v":2015002040},{"$f":"K53+1000","v":2015003040},2015004040,2015005040,2015006040]
[null,null,2.2000000000000002,null,"State the total number of funds which charged a performance fee at the end of the reporting period.",null,58,null,{"$f":"I53+1","v":2015001041},null,2015002041,2015003041,2015004041,2015005041,2015006041]
[null,null,2.2999999999999998,null,"State the number of switches of funds and / or products done at the entity's own discretion within the first 3 months after inception of the product / joining the fund in the reporting period.",null,33,null,2015001042,null,2015002042,2015003042,2015004042,2015005042,2015006042]
[null,null,2.4,null,"State the number of switches of funds and / or products done at the entity's own discretion within the first 4 - 12 months after inception of the product / joining the fund in the reporting period.",null,33,null,2015001043,null,2015002043,2015003043,2015004043,2015005043,2015006043]
[null,null,2.5,null,"State the total number of funds merged in the reporting period.",null,null,null,2015001044,null,2015002044,2015003044,2015004044,2015005044,2015006044]
[null,null,2.6,null,"State the total number of funds which increased their fees due to a merger in the reporting period as per the breakdown below:",null,null,null,2015001045,null,2015002045,2015003045,2015004045,2015005045,2015006045]
[null,null,null,"2.6.1","Ongoing;",null,null,null,2015001046,null,2015002046,2015003046,2015004046,2015005046,2015006046]
[null,null,null,"2.6.2","Once-off",null,null,null,2015001047,null,2015002047,2015003047,2015004047,2015005047,2015006047]
[]
[]
[null,null,"3 GOVERNANCE"]
[]
[null,null,3.1,null,"State the number of directors at the end of the reporting period as per the breakdown below:",null,"31,33",null,{"$f":"I60+1","v":2015001048},null,{"$f":"I65+1000","v":2015002048},{"$f":"K65+1000","v":2015003048},2015004048,2015005048,2015006048]
[null,null,null,"3.1.1","Executive;",null,null,null,{"$f":"I65+1","v":2015001049},null,2015002049,2015003049,2015004049,2015005049,2015006049]
[null,null,null,"3.1.2","Non-executive",null,null,null,2015001050,null,2015002050,2015003050,2015004050,2015005050,2015006050]
[null,null,3.2,null,"State whether any of the directors were found guilty in any criminal proceedings or liable in any civil proceedings during the reporting period for any of the offences below:",null,"31,33",null,2015001051,null,2015002051,2015003051,2015004051,2015005051,2015006051]
[null,null,null,"3.2.1","Theft;",null,null,null,2015001052,null,2015002052,2015003052,2015004052,2015005052,2015006052]
[null,null,null,"3.2.2","Fraud;",null,null,null,2015001053,null,2015002053,2015003053,2015004053,2015005053,2015006053]
[null,null,null,"3.2.3","Forgery;",null,null,null,2015001054,null,2015002054,2015003054,2015004054,2015005054,2015006054]
[null,null,null,"3.2.4","Breach of fiduciary duty;",null,null,null,2015001055,null,2015002055,2015003055,2015004055,2015005055,2015006055]
[null,null,null,"3.2.5","Other (please specify in Comments section).",null,null,null,2015001056,null,2015002056,2015003056,2015004056,2015005056,2015006056]
[null,null,3.3,null,"State whether there has been any changes to the directors, senior management or key personal  in the reporting period due to the reasons provided in the breakdown below: ",null,31,null,2015001057,null,2015002057,2015003057,2015004057,2015005057,2015006057]
[null,null,null,"3.3.1","Resignation;",null,null,null,2015001058,null,2015002058,2015003058,2015004058,2015005058,2015006058]
[null,null,null,"3.3.2","Retirement;",null,null,null,2015001059,null,2015002059,2015003059,2015004059,2015005059,2015006059]
[null,null,null,"3.3.3","Suspension;",null,null,null,2015001060,null,2015002060,2015003060,2015004060,2015005060,2015006060]
[null,null,null,"3.3.4","Dismissal;",null,null,null,2015001061,null,2015002061,2015003061,2015004061,2015005061,2015006061]
[null,null,null,"3.3.5","Other (please specify in Comments section).",null,null,null,2015001062,null,2015002062,2015003062,2015004062,2015005062,2015006062]
[null,null,3.4,null,"Confirm whether the Authority has been notified regarding the changes of directors and / or shareholders in the reporting period",null,31,null,2015001063,null,2015002063,2015003063,2015004063,2015005063,2015006063]
[null,null,3.5,null,"Confirm whether the entity has a committee which focusses on market conduct and fair outcomes",null,33,null,2015001064,null,2015002064,2015003064,2015004064,2015005064,2015006064]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2015000000}]

{"sheet":"CIS & HF BC Additional","index":27,"n_rows":154,"n_cols":29,"rows_kept":154,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,15],[102,2,102,15],[153,2,153,9]]}
[]
[null,null,"CIS & HEDGE FUNDS - BUSINESS COMPOSITION (ADDITIONAL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Collective Investment Schemes"]
[null,null,null,null,null,null,null,null,null,null,"Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of registered funds in your administration at the end of the reporting period.",null,58,null,2016001001,null,{"$f":"I11+1000","v":2016002001},{"$f":"K11+1000","v":2016003001},2016004001,2016005001,2016006001,2016007001]
[null,null,1.2,null,"State the number of unregistered/unregulated funds in your administration at the end of the reporting period.",null,58,null,{"$f":"I11+1","v":2016001002},null,{"$f":"I12+1000","v":2016002002},2016003002,2016004002,2016005002,2016006002,2016007002]
[null,null,1.3,null,"State the total asset amount for all funds in your administration at the end of the reporting period as per breakdown below:",null,58,null,{"$f":"I12+1","v":2016001003},null,2016002003,2016003003,2016004003,2016005003,2016006003,2016007003]
[null,null,null,"1.3.1","Own funds;",null,null,null,2016001004,null,2016002004,2016003004,2016004004,2016005004,2016006004,2016007004]
[null,null,null,"1.3.2","Co-named funds",null,null,null,2016001005,null,2016002005,2016003005,2016004005,2016005005,2016006005,2016007005]
[null,null,1.4,null,"State the total number of customers/investors in the funds at the end of the reporting period as per the breakdown below:",null,null,null,2016001006,null,2016002006,2016003006,2016004006,2016005006,2016006006,2016007006]
[null,null,null,"1.4.1","Own funds;",null,null,null,2016001007,null,2016002007,2016003007,2016004007,2016005007,2016006007,2016007007]
[null,null,null,"1.4.2","Co-named funds",null,null,null,2016001008,null,2016002008,2016003008,2016004008,2016005008,2016006008,2016007008]
[null,null,1.5,null,"State the number of new funds established during the reporting period.",null,null,null,2016001009,null,2016002009,2016003009,2016004009,2016005009,2016006009,2016007009]
[null,null,1.6,null,"State the total asset amount for all funds in your administration at the end of the reporting period as per breakdown below:",null,null,null,2016001010,null,2016002010,2016003010,2016004010,2016005010,2016006010,2016007010]
[null,null,null,"1.6.1","Equity funds;",null,81,null,2016001011,null,2016002011,{"$f":"K21+1000","v":2016003011},2016004011,2016005011,2016006011,2016007011]
[null,null,null,"1.6.2","Multi Asset funds;",null,null,null,2016001012,null,2016002012,2016003012,2016004012,2016005012,2016006012,2016007012]
[null,null,null,"1.6.3","Interest Bearing funds;",null,null,null,2016001013,null,2016002013,2016003013,2016004013,2016005013,2016006013,2016007013]
[null,null,null,"1.6.4","Real Estate funds;",null,null,null,2016001014,null,2016002014,2016003014,2016004014,2016005014,2016006014,2016007014]
[null,null,null,"1.6.5","Other (please specify in Comments section).",null,null,null,2016001015,null,2016002015,2016003015,2016004015,2016005015,2016006015,2016007015]
[null,null,1.7,null,"State the number of fund cessations in the reporting period.",null,null,null,2016001016,null,2016002016,2016003016,2016004016,2016005016,2016006016,2016007016]
[null,null,1.8,null,"State the total number of CIS funds at the end of the reporting period as per distribution channels below:",null,null,null,2016001017,null,2016002017,2016003017,2016004017,2016005017,2016006017,2016007017]
[null,null,null,"1.8.1","Direct marketing;",null,null,null,2016001018,null,2016002018,2016003018,2016004018,2016005018,2016006018,2016007018]
[null,null,null,"1.8.2","Direct marketing via third party; ",null,null,null,2016001019,null,2016002019,2016003019,2016004019,2016005019,2016006019,2016007019]
[null,null,null,"1.8.3","Marketing via IFA;",null,null,null,2016001020,null,2016002020,2016003020,2016004020,2016005020,2016006020,2016007020]
[null,null,null,"1.8.4","By using automated advice;",null,null,null,2016001021,null,2016002021,{"$f":"K31+1000","v":2016003021},2016004021,2016005021,2016006021,2016007021]
[null,null,null,"1.8.5","Entity's representatives",null,null,null,2016001022,null,2016002022,2016003022,2016004022,2016005022,2016006022,2016007022]
[null,null,null,"1.8.6","Other (please specify in Comments section).",null,null,null,2016001023,null,2016002023,2016003023,2016004023,2016005023,2016006023,2016007023]
[null,null,1.9,null,"State the total value of the fund flows for the reporting period per distribution channels below: ",null,null,null,2016001024,null,2016002024,2016003024,2016004024,2016005024,2016006024,2016007024]
[null,null,null,"1.9.1","Direct marketing;",null,null,null,2016001025,null,2016002025,2016003025,2016004025,2016005025,2016006025,2016007025]
[null,null,null,"1.9.2","Direct marketing via third party; ",null,null,null,2016001026,null,2016002026,2016003026,2016004026,2016005026,2016006026,2016007026]
[null,null,null,"1.9.3","Marketing via IFA;",null,null,null,2016001027,null,2016002027,2016003027,2016004027,2016005027,2016006027,2016007027]
[null,null,null,"1.9.4","By using automated advice;",null,null,null,2016001028,null,2016002028,2016003028,2016004028,2016005028,2016006028,2016007028]
[null,null,null,"1.9.5","Entity's representatives",null,null,null,2016001029,null,2016002029,2016003029,2016004029,2016005029,2016006029,2016007029]
[null,null,null,"1.9.6","Other (please specify in Comments section).",null,null,null,2016001030,null,2016002030,2016003030,2016004030,2016005030,2016006030,2016007030]
[null,null,1.1000000000000001,null,"State the number of funds administered by the CIS Manager at the end of the reporting period as per breakdown below:",null,null,null,2016001031,null,2016002031,{"$f":"K41+1000","v":2016003031},2016004031,2016005031,2016006031,2016007031]
[null,null,null,"1.10.1","Administered in-house;",null,66,null,2016001032,null,2016002032,2016003032,2016004032,2016005032,2016006032,2016007032]
[null,null,null,"1.10.2","By third-party administrators",null,66,null,2016001033,null,2016002033,2016003033,2016004033,2016005033,2016006033,2016007033]
[null,null,1.1100000000000001,null,"State the total number of funds the entity seeded at the end of the reporting period.",null,null,null,2016001034,null,2016002034,2016003034,2016004034,2016005034,2016006034,2016007034]
[null,null,1.1200000000000001,null,"State the total amount of seed capital the entity invested into their own funds at the end of the reporting period.",null,null,null,2016001035,null,2016002035,2016003035,2016004035,2016005035,2016006035,2016007035]
[null,null,1.1299999999999999,null,"State the total number of Linked Investment Services that distribute CIS funds on behalf of CIS Managers at the end of the reporting period.",null,null,null,2016001036,null,2016002036,2016003036,2016004036,2016005036,2016006036,2016007036]
[null,null,1.1399999999999999,null,"State the total number of intermediaries that actively distribute CIS funds on behalf of the CIS Managers at the end of the reporting period.",null,null,null,2016001037,null,2016002037,2016003037,2016004037,2016005037,2016006037,2016007037]
[null,null,1.1499999999999999,null,"State the total number of CIS funds per distribution channel:",null,null,null,2016001038,null,2016002038,2016003038,2016004038,2016005038,2016006038,2016007038]
[null,null,null,"1.15.1","Direct investors;",null,null,null,2016001039,null,2016002039,2016003039,2016004039,2016005039,2016006039,2016007039]
[null,null,null,"1.15.2","Linked investment services;",null,null,null,2016001040,null,2016002040,2016003040,2016004040,2016005040,2016006040,2016007040]
[null,null,null,"1.15.3","Intermediaries;",null,null,null,2016001041,null,2016002041,{"$f":"K51+1000","v":2016003041},2016004041,2016005041,2016006041,2016007041]
[null,null,null,"1.15.4","Institutional investors;",null,null,null,2016001042,null,2016002042,2016003042,2016004042,2016005042,2016006042,2016007042]
[null,null,1.1599999999999999,null,"State the total number of retail customers invested in the Managers' portfolios at the beginning of the reporting period",null,null,null,2016001043,null,2016002043,2016003043,2016004043,2016005043,2016006043,2016007043]
[null,null,1.17,null,"State the total number of retail customers invested in the Managers' portfolios at the end of the reporting period",null,null,null,2016001044,null,2016002044,2016003044,2016004044,2016005044,2016006044,2016007044]
[null,null,1.18,null,"State the total number of portfolios targeting investments of an average lump-sum/minimum investment amount per income category as per the breakdown below :",null,null,null,2016001045,null,2016002045,2016003045,2016004045,2016005045,2016006045,2016007045]
[null,null,null,"1.18.1","R500- R1000;",null,35,null,2016001046,null,2016002046,2016003046,2016004046,2016005046,2016006046,2016007046]
[null,null,null,"1.18.2","R1000 – R2000;",null,null,null,2016001047,null,2016002047,2016003047,2016004047,2016005047,2016006047,2016007047]
[null,null,null,"1.18.3","R3000 - R 5000;",null,null,null,2016001048,null,2016002048,2016003048,2016004048,2016005048,2016006048,2016007048]
[null,null,null,"1.18.4","R5000 and above",null,null,null,2016001049,null,2016002049,2016003049,2016004049,2016005049,2016006049,2016007049]
[null,null,1.19,null,"State the number of portfolios targeting monthly recurring investments at the end of the reporting period as per the breakdown below:",null,null,null,2016001050,null,2016002050,2016003050,2016004050,2016005050,2016006050,2016007050]
[null,null,null,"1.19.1","R500- R1000;",null,null,null,2016001051,null,2016002051,{"$f":"K61+1000","v":2016003051},2016004051,2016005051,2016006051,2016007051]
[null,null,null,"1.19.2","R1000 – R2000;",null,null,null,2016001052,null,2016002052,2016003052,2016004052,2016005052,2016006052,2016007052]
[null,null,null,"1.19.3","R3000 - R 5000;",null,null,null,2016001053,null,2016002053,2016003053,2016004053,2016005053,2016006053,2016007053]
[null,null,null,"1.19.4","R5000 and above",null,null,null,2016001054,null,2016002054,2016003054,2016004054,2016005054,2016006054,2016007054]
[null,null,1.2,null,"State the number of customers / members in your book of business at the end of the reporting period as per the breakdown below: ",null,null,null,2016001055,null,2016002055,2016003055,2016004055,2016005055,2016006055,2016007055]
[null,null,null,"1.20.1","Linked product companies;",null,null,null,2016001056,null,2016002056,2016003056,2016004056,2016005056,2016006056,2016007056]
[null,null,null,"1.20.2","Direct from the public;",null,null,null,2016001057,null,2016002057,2016003057,2016004057,2016005057,2016006057,2016007057]
[null,null,null,"1.20.3","Intermediaries;",null,null,null,2016001058,null,2016002058,2016003058,2016004058,2016005058,2016006058,2016007058]
[null,null,null,"1.20.4","Pension funds;",null,null,null,2016001059,null,2016002059,2016003059,2016004059,2016005059,2016006059,2016007059]
[null,null,null,"1.20.5","Banks;",null,null,null,2016001060,null,2016002060,2016003060,2016004060,2016005060,2016006060,2016007060]
[null,null,null,"1.20.6","Insurance Companies;",null,null,null,2016001061,null,2016002061,{"$f":"K71+1000","v":2016003061},2016004061,2016005061,2016006061,2016007061]
[null,null,null,"1.20.7","Asset Managers;",null,null,null,2016001062,null,2016002062,2016003062,2016004062,2016005062,2016006062,2016007062]
[null,null,null,"1.20.8","Other (please specify in Comments section).",null,null,null,2016001063,null,2016002063,2016003063,2016004063,2016005063,2016006063,2016007063]
[null,null,1.21,null,"State the total value of the book for which  financial services were rendered at the end of the reporting period as per the breakdown below:",null,null,null,2016001064,null,2016002064,2016003064,2016004064,2016005064,2016006064,2016007064]
[null,null,null,"1.21.1","Linked product companies;",null,null,null,2016001065,null,2016002065,2016003065,2016004065,2016005065,2016006065,2016007065]
[null,null,null,"1.21.2","Direct from the public;",null,null,null,2016001066,null,{"$f":"I76+1000","v":2016002066},2016003066,2016004066,2016005066,2016006066,2016007066]
[null,null,null,"1.21.3","Intermediaries;",null,null,null,{"$f":"I76+1","v":2016001067},null,2016002067,2016003067,2016004067,2016005067,2016006067,2016007067]
[null,null,null,"1.21.4","Pension funds;",null,null,null,2016001068,null,2016002068,2016003068,2016004068,2016005068,2016006068,2016007068]
[null,null,null,"1.21.5","Banks;",null,null,null,2016001069,null,2016002069,2016003069,2016004069,2016005069,2016006069,2016007069]
[null,null,null,"1.21.6","Insurance Companies;",null,null,null,2016001070,null,2016002070,2016003070,2016004070,2016005070,2016006070,2016007070]
[null,null,null,"1.21.7","Asset Managers;",null,null,null,2016001071,null,2016002071,{"$f":"K81+1000","v":2016003071},2016004071,2016005071,2016006071,2016007071]
[null,null,null,"1.21.8","Other (please specify in Comments section).",null,null,null,2016001072,null,2016002072,2016003072,2016004072,2016005072,2016006072,2016007072]
[null,null,1.22,null,"State the number of instructions received by the entity in the first 3 months after inception of the product / joining the fund as per the breakdown below: ",null,null,null,2016001073,null,2016002073,2016003073,2016004073,2016005073,2016006073,2016007073]
[null,null,null,"1.22.1","Linked product companies;",null,null,null,2016001074,null,2016002074,2016003074,2016004074,2016005074,2016006074,2016007074]
[null,null,null,"1.22.2","Direct from the public;",null,null,null,2016001075,null,2016002075,2016003075,2016004075,2016005075,2016006075,2016007075]
[null,null,null,"1.22.3","Intermediaries;",null,null,null,2016001076,null,2016002076,2016003076,2016004076,2016005076,2016006076,2016007076]
[null,null,null,"1.22.4","Pension funds;",null,null,null,2016001077,null,2016002077,2016003077,2016004077,2016005077,2016006077,2016007077]
[null,null,null,"1.22.5","Banks;",null,null,null,2016001078,null,2016002078,2016003078,2016004078,2016005078,2016006078,2016007078]
[null,null,null,"1.22.6","Insurance Companies;",null,null,null,2016001079,null,2016002079,2016003079,2016004079,2016005079,2016006079,2016007079]
[null,null,null,"1.22.7","Asset Managers;",null,null,null,2016001080,null,2016002080,2016003080,2016004080,2016005080,2016006080,2016007080]
[null,null,null,"1.22.8","Other (please specify in Comments section).",null,null,null,2016001081,null,2016002081,{"$f":"K91+1000","v":2016003081},2016004081,2016005081,2016006081,2016007081]
[null,null,1.23,null,"State the number of instructions received by the entity in the first 4 - 12 months after inception of the product / joining the fund as per the breakdown below: ",null,null,null,2016001082,null,2016002082,2016003082,2016004082,2016005082,2016006082,2016007082]
[null,null,null,"1.23.1","Linked product companies;",null,null,null,2016001083,null,2016002083,2016003083,2016004083,2016005083,2016006083,2016007083]
[null,null,null,"1.23.2","Direct from the public;",null,null,null,2016001084,null,2016002084,2016003084,2016004084,2016005084,2016006084,2016007084]
[null,null,null,"1.23.3","Intermediaries;",null,null,null,2016001085,null,2016002085,2016003085,2016004085,2016005085,2016006085,2016007085]
[null,null,null,"1.23.4","Pension funds;",null,null,null,2016001086,null,2016002086,2016003086,2016004086,2016005086,2016006086,2016007086]
[null,null,null,"1.23.5","Banks;",null,null,null,2016001087,null,2016002087,2016003087,2016004087,2016005087,2016006087,2016007087]
[null,null,null,"1.23.6","Insurance Companies;",null,null,null,2016001088,null,2016002088,2016003088,2016004088,2016005088,2016006088,2016007088]
[null,null,null,"1.23.7","Asset Managers;",null,null,null,2016001089,null,2016002089,2016003089,2016004089,2016005089,2016006089,2016007089]
[null,null,null,"1.23.8","Other (please specify in Comments section).",null,null,null,2016001090,null,2016002090,2016003090,2016004090,2016005090,2016006090,2016007090]
[null,null,1.24,null,"State the value of unallocated funds at the end of the reporting period.",null,null,null,2016001091,null,2016002091,{"$f":"K101+1000","v":2016003091},2016004091,2016005091,2016006091,2016007091]
[]
[null,null,"2   PRODUCT PERFORMANCE"]
[]
["LoB_5c",null,2.1,null,"State the number of funds which charge a performance fee",null,null,null,{"$f":"I101+1","v":2016001092},null,{"$f":"I105+1000","v":2016002092},{"$f":"K105+1000","v":2016003092},2016004092,2016005092,2016006092,2016007092]
[null,null,2.2000000000000002,null,"State the number of funds which charged performance fees during the reporting period",null,null,null,{"$f":"I105+1","v":2016001093},null,2016002093,2016003093,2016004093,2016005093,2016006093,2016007093]
[null,null,2.2999999999999998,null,"State the performance fee charged at the end of the reporting period as per breakdown below:",null,null,null,2016001094,null,2016002094,2016003094,2016004094,2016005094,2016006094,2016007094]
[null,null,null,"2.3.1","Equity funds;",null,null,null,2016001095,null,2016002095,2016003095,2016004095,2016005095,2016006095,2016007095]
[null,null,null,"2.3.2","Multi Asset funds;",null,null,null,2016001096,null,2016002096,2016003096,2016004096,2016005096,2016006096,2016007096]
[null,null,null,"2.3.3","Interest Bearing funds;",null,null,null,2016001097,null,2016002097,2016003097,2016004097,2016005097,2016006097,2016007097]
[null,null,null,"2.3.4","Real Estate funds;",null,null,null,2016001098,null,2016002098,2016003098,2016004098,2016005098,2016006098,2016007098]
[null,null,null,"2.3.5","Other (please specify in Comments section).",null,null,null,2016001099,null,2016002099,2016003099,2016004099,2016005099,2016006099,2016007099]
[null,null,2.4,null,"State the number of funds that made distributions to investors during the reporting period",null,null,null,2016001100,null,2016002100,2016003100,2016004100,2016005100,2016006100,2016007100]
[null,null,2.5,null,"State the number of amalgamated funds during the reporting period",null,null,null,2016001101,null,2016002101,2016003101,2016004101,2016005101,2016006101,2016007101]
[null,null,2.6,null,"State the number of funds using VaR approach as a risk measure at the end of the reporting period.",null,null,null,2016001102,null,2016002102,2016003102,2016004102,2016005102,2016006102,2016007102]
[null,null,2.7,null,"State the number of funds using Commitment approach as a risk measure at the end of the reporting period.",null,null,null,2016001103,null,2016002103,2016003103,2016004103,2016005103,2016006103,2016007103]
[null,null,2.8,null,"State the number of funds with the performance history of less than 12 months",null,null,null,2016001104,null,2016002104,2016003104,2016004104,2016005104,2016006104,2016007104]
[null,null,2.9,null,"State the number of funds with only one investor at the end of the reporting period",null,null,null,2016001105,null,2016002105,2016003105,2016004105,2016005105,2016006105,2016007105]
[null,null,2.1,null,"State the number of approved funds which have been launched at the end of the reporting period.",null,null,null,2016001106,null,2016002106,2016003106,2016004106,2016005106,2016006106,2016007106]
[]
[]
[null,null,"3 REPURCHASES"]
[]
[null,null,3.1,null,"State the number of repurchase requests received during the reporting period as per the breakdown below:",null,null,null,{"$f":"I119+1","v":2016001107},null,{"$f":"I124+1000","v":2016002107},{"$f":"K124+1000","v":2016003107},2016004107,2016005107,2016006107,2016007107,null,{"$f":"SUM(R132:R150)","v":0},null,{"$f":"SUM(T132:T150)","v":0},{"$f":"SUM(U132:U150)","v":0},{"$f":"SUM(V132:V150)","v":0},{"$f":"SUM(W132:W150)","v":0},null,null,{"$f":"SUM(Z132:Z150)","v":0},{"$f":"SUM(AA132:AA150)","v":0},null,{"$f":"SUM(AC132:AC150)","v":0}]
[null,null,null,"3.1.1","Equity;",null,null,null,{"$f":"I124+1","v":2016001108},null,2016002108,2016003108,2016004108,2016005108,2016006108,2016007108]
[null,null,null,"3.1.2","Multi Asset;",null,null,null,2016001109,null,2016002109,2016003109,2016004109,2016005109,2016006109,2016007109]
[null,null,null,"3.1.3","Interest Bearing;",null,null,null,2016001110,null,2016002110,2016003110,2016004110,2016005110,2016006110,2016007110]
[null,null,null,"3.1.4","Real Estate;",null,null,null,2016001111,null,2016002111,2016003111,2016004111,2016005111,2016006111,2016007111]
[null,null,null,"3.1.5","Other (please specify in Comments section).",null,null,null,2016001112,null,2016002112,2016003112,2016004112,2016005112,2016006112,2016007112]
[null,null,3.2,null,"State the number of investor requests/instructions were received during the reporting period, but not yet fulfilled as per the breakdown below:",null,null,null,2016001113,null,2016002113,2016003113,2016004113,2016005113,2016006113,2016007113]
[null,null,null,"3.2.1","Equity;",null,null,null,2016001114,null,2016002114,2016003114,2016004114,2016005114,2016006114,2016007114]
[null,null,null,"3.2.2","Multi Asset;",null,null,null,2016001115,null,2016002115,2016003115,2016004115,2016005115,2016006115,2016007115]
[null,null,null,"3.2.3","Interest Bearing;",null,null,null,2016001116,null,2016002116,2016003116,2016004116,2016005116,2016006116,2016007116]
[null,null,null,"3.2.4","Real Estate;",null,null,null,2016001117,null,2016002117,2016003117,2016004117,2016005117,2016006117,2016007117]
[null,null,null,"3.2.5","Other (please specify in Comments section).",null,null,null,2016001118,null,2016002118,2016003118,2016004118,2016005118,2016006118,2016007118]
[null,null,3.3,null,"State the number of funds which suspended their repurchases during the reporting period",null,null,null,2016001119,null,2016002119,2016003119,2016004119,2016005119,2016006119,2016007119]
[null,null,3.4,null,"State the value of suspended repurchases during the reporting period.",null,null,null,2016001120,null,2016002120,2016003120,2016004120,2016005120,2016006120,2016007120]
[null,null,3.5,null,"State the number of funds which made script transfers in lieu of cash payouts during the reporting period",null,null,null,2016001121,null,2016002121,2016003121,2016004121,2016005121,2016006121,2016007121]
[]
[]
[null,null,"4 GOVERNANCE"]
[]
[null,null,4.0999999999999996,null,"State the number of board members at the end of the reporting period as per the breakdown below:",null,null,null,{"$f":"I138+1","v":2016001122},null,{"$f":"I143+1000","v":2016002122},{"$f":"K143+1000","v":2016003122},2016004122,2016005122,2016006122,2016007122]
[null,null,null,"4.1.1","Independent;",null,null,null,{"$f":"I143+1","v":2016001123},null,2016002123,2016003123,2016004123,2016005123,2016006123,2016007123]
[null,null,null,"4.1.2","Non-independent",null,null,null,2016001124,null,2016002124,2016003124,2016004124,2016005124,2016006124,2016007124]
[null,null,4.2,null,"Confirm whether there has been changes in the number of board members during the reporting period",null,null,null,2016001125,null,2016002125,2016003125,2016004125,2016005125,2016006125,2016007125]
[null,null,4.3,null,"Confirm whether the Authority has been notified regarding the changes of the board composition",null,null,null,2016001126,null,2016002126,2016003126,2016004126,2016005126,2016006126,2016007126]
[null,null,4.4000000000000004,null,"Confirm whether there has been changes in the board sub-committees during the reporting period",null,null,null,2016001127,null,2016002127,2016003127,2016004127,2016005127,2016006127,2016007127]
[null,null,4.5,null,"Is the Chairperson of the board independent?",null,null,null,2016001128,null,2016002128,2016003128,2016004128,2016005128,2016006128,2016007128]
[null,null,4.5999999999999996,null,"Confirm whether the entity has a committee which focusses on market conduct and fair outcomes",null,null,null,2016001129,null,2016002129,2016003129,2016004129,2016005129,2016006129,2016007129]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2016000000}]

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[null,null,"ALL - MOVEMENT OF MONEY (RETAIL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer",null,"Non-Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes ",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,null,"Co-operatives"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Personal lines","Individual policies","Group policies","Personal lines ","Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Banks","Financial Institutions"]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of refund requests that were received from customers in the reporting period.",null,64,null,2017001001,null,{"$f":"I11+1000","v":2017002001},{"$f":"K11+1000","v":2017003001},{"$f":"L11+1000","v":2017004001},2017005001,2017006001,2017007001,2017008001,2017009001,2017010001,2017011001,2017012001,2017013001,2017014001,2017015001,2017016001,2017017001,2017018001,2017019001,2017020001,2017021001,2017022001,2017023001,2017024001,2017025001,2017026001,2017027001,2017028001,2017029001,2017030001,2017031001,2017032001,2017033001,2017034001,2017035001,2017036001,2017037001,2017038001,2017039001]
[null,null,1.2,null,"State the total number of refunds made to customers in the reporting period as per the breakdown below:",null,64,null,{"$f":"I11+1","v":2017001002},null,{"$f":"I12+1000","v":2017002002},{"$f":"K12+1000","v":2017003002},2017004002,2017005002,2017006002,2017007002,2017008002,2017009002,2017010002,2017011002,2017012002,2017013002,2017014002,2017015002,2017016002,2017017002,2017018002,2017019002,2017020002,2017021002,2017022002,2017023002,2017024002,2017025002,2017026002,2017027002,2017028002,2017029002,2017030002,2017031002,2017032002,2017033002,2017034002,2017035002,2017036002,2017037002,2017038002,2017039002]
[null,null,null,"1.2.1","0 - 2 days;",null,null,null,{"$f":"I12+1","v":2017001003},null,2017002003,{"$f":"K13+1000","v":2017003003},2017004003,2017005003,2017006003,2017007003,2017008003,2017009003,2017010003,2017011003,2017012003,2017013003,2017014003,2017015003,2017016003,2017017003,2017018003,2017019003,2017020003,2017021003,2017022003,2017023003,2017024003,2017025003,2017026003,2017027003,2017028003,2017029003,2017030003,2017031003,2017032003,2017033003,2017034003,2017035003,2017036003,2017037003,2017038003,2017039003]
[null,null,null,"1.2.2","3 - 5 days;",null,null,null,2017001004,null,2017002004,{"$f":"K14+1000","v":2017003004},2017004004,2017005004,2017006004,2017007004,2017008004,2017009004,2017010004,2017011004,2017012004,2017013004,2017014004,2017015004,2017016004,2017017004,2017018004,2017019004,2017020004,2017021004,2017022004,2017023004,2017024004,2017025004,2017026004,2017027004,2017028004,2017029004,2017030004,2017031004,2017032004,2017033004,2017034004,2017035004,2017036004,2017037004,2017038004,2017039004]
[null,null,null,"1.2.3","6 - 10 days;",null,null,null,2017001005,null,2017002005,{"$f":"K15+1000","v":2017003005},2017004005,2017005005,2017006005,2017007005,2017008005,2017009005,2017010005,2017011005,2017012005,2017013005,2017014005,2017015005,2017016005,2017017005,2017018005,2017019005,2017020005,2017021005,2017022005,2017023005,2017024005,2017025005,2017026005,2017027005,2017028005,2017029005,2017030005,2017031005,2017032005,2017033005,2017034005,2017035005,2017036005,2017037005,2017038005,2017039005]
[null,null,null,"1.2.4","11 - 15 days;",null,null,null,2017001006,null,2017002006,{"$f":"K16+1000","v":2017003006},2017004006,2017005006,2017006006,2017007006,2017008006,2017009006,2017010006,2017011006,2017012006,2017013006,2017014006,2017015006,2017016006,2017017006,2017018006,2017019006,2017020006,2017021006,2017022006,2017023006,2017024006,2017025006,2017026006,2017027006,2017028006,2017029006,2017030006,2017031006,2017032006,2017033006,2017034006,2017035006,2017036006,2017037006,2017038006,2017039006]
[null,null,null,"1.2.5","116 - 30 days;",null,null,null,2017001007,null,2017002007,{"$f":"K17+1000","v":2017003007},2017004007,2017005007,2017006007,2017007007,2017008007,2017009007,2017010007,2017011007,2017012007,2017013007,2017014007,2017015007,2017016007,2017017007,2017018007,2017019007,2017020007,2017021007,2017022007,2017023007,2017024007,2017025007,2017026007,2017027007,2017028007,2017029007,2017030007,2017031007,2017032007,2017033007,2017034007,2017035007,2017036007,2017037007,2017038007,2017039007]
[null,null,null,"1.2.6","More than 30 days",null,null,null,2017001008,null,2017002008,{"$f":"K18+1000","v":2017003008},2017004008,2017005008,2017006008,2017007008,2017008008,2017009008,2017010008,2017011008,2017012008,2017013008,2017014008,2017015008,2017016008,2017017008,2017018008,2017019008,2017020008,2017021008,2017022008,2017023008,2017024008,2017025008,2017026008,2017027008,2017028008,2017029008,{"$f":"AL18+1000","v":2017030008},2017031008,2017032008,2017033008,2017034008,2017035008,2017036008,2017037008,2017038008,2017039008]
[null,null,1.3,null,"State the total number of instructions, other than refunds, finalised during the reporting period as per the breakdown below: ",null,64,null,2017001009,null,2017002009,{"$f":"K19+1000","v":2017003009},2017004009,2017005009,2017006009,2017007009,2017008009,2017009009,2017010009,2017011009,2017012009,2017013009,2017014009,2017015009,2017016009,2017017009,2017018009,2017019009,2017020009,2017021009,2017022009,2017023009,2017024009,2017025009,2017026009,2017027009,2017028009,2017029009,2017030009,2017031009,2017032009,2017033009,2017034009,2017035009,2017036009,2017037009,2017038009,2017039009]
[null,null,null,"1.3.1","0 - 2 days;",null,null,null,2017001010,null,2017002010,{"$f":"K20+1000","v":2017003010},2017004010,2017005010,2017006010,2017007010,2017008010,2017009010,2017010010,2017011010,2017012010,2017013010,2017014010,2017015010,2017016010,2017017010,2017018010,2017019010,2017020010,2017021010,2017022010,2017023010,2017024010,2017025010,2017026010,2017027010,2017028010,2017029010,2017030010,2017031010,2017032010,2017033010,2017034010,2017035010,2017036010,2017037010,2017038010,2017039010]
[null,null,null,"1.3.2","3 - 5 days;",null,null,null,2017001011,null,2017002011,{"$f":"K21+1000","v":2017003011},2017004011,2017005011,2017006011,2017007011,2017008011,2017009011,2017010011,2017011011,2017012011,2017013011,2017014011,2017015011,2017016011,2017017011,2017018011,2017019011,2017020011,2017021011,2017022011,2017023011,2017024011,2017025011,2017026011,2017027011,2017028011,2017029011,2017030011,2017031011,2017032011,2017033011,2017034011,2017035011,2017036011,2017037011,2017038011,2017039011]
[null,null,null,"1.3.3","6 - 10 days;",null,null,null,2017001012,null,2017002012,{"$f":"K22+1000","v":2017003012},2017004012,2017005012,2017006012,2017007012,2017008012,2017009012,2017010012,2017011012,2017012012,2017013012,2017014012,2017015012,2017016012,2017017012,2017018012,2017019012,2017020012,2017021012,2017022012,2017023012,2017024012,2017025012,2017026012,2017027012,2017028012,2017029012,2017030012,2017031012,2017032012,2017033012,2017034012,2017035012,2017036012,2017037012,2017038012,2017039012]
[null,null,null,"1.3.4","11 - 15 days;",null,null,null,2017001013,null,2017002013,{"$f":"K23+1000","v":2017003013},2017004013,2017005013,2017006013,2017007013,2017008013,2017009013,2017010013,2017011013,2017012013,2017013013,2017014013,2017015013,2017016013,2017017013,2017018013,2017019013,2017020013,2017021013,2017022013,2017023013,2017024013,2017025013,2017026013,2017027013,2017028013,2017029013,2017030013,2017031013,2017032013,2017033013,2017034013,2017035013,2017036013,2017037013,2017038013,2017039013]
[null,null,null,"1.3.5","116 - 30 days;",null,null,null,2017001014,null,2017002014,{"$f":"K24+1000","v":2017003014},2017004014,2017005014,2017006014,2017007014,2017008014,2017009014,2017010014,2017011014,2017012014,2017013014,2017014014,2017015014,2017016014,2017017014,2017018014,2017019014,2017020014,2017021014,2017022014,2017023014,2017024014,2017025014,2017026014,2017027014,2017028014,2017029014,2017030014,2017031014,2017032014,2017033014,2017034014,2017035014,2017036014,2017037014,2017038014,2017039014]
[null,null,null,"1.3.6","More than 30 days",null,null,null,2017001015,null,2017002015,{"$f":"K25+1000","v":2017003015},2017004015,2017005015,2017006015,2017007015,2017008015,2017009015,2017010015,2017011015,2017012015,2017013015,2017014015,2017015015,2017016015,2017017015,2017018015,2017019015,2017020015,2017021015,2017022015,2017023015,2017024015,2017025015,2017026015,2017027015,2017028015,2017029015,2017030015,2017031015,2017032015,2017033015,2017034015,2017035015,2017036015,2017037015,2017038015,2017039015]
[null,null,1.4,null,"State the total number of payments / benefits, other than refunds that were due to customers in the reporting period.",null,"8 , 57, 64",null,2017001016,null,2017002016,{"$f":"K26+1000","v":2017003016},2017004016,2017005016,2017006016,2017007016,2017008016,2017009016,2017010016,2017011016,2017012016,2017013016,2017014016,2017015016,2017016016,2017017016,2017018016,2017019016,2017020016,2017021016,2017022016,2017023016,2017024016,2017025016,2017026016,2017027016,2017028016,2017029016,2017030016,2017031016,2017032016,2017033016,2017034016,2017035016,2017036016,2017037016,2017038016,2017039016]
[null,null,1.5,null,"State the number of payments, other than refunds made to customers in the reporting period as per the breakdown below:",null,"57 , 64",null,2017001017,null,2017002017,{"$f":"K27+1000","v":2017003017},2017004017,2017005017,2017006017,2017007017,2017008017,2017009017,2017010017,2017011017,2017012017,2017013017,2017014017,2017015017,2017016017,2017017017,2017018017,2017019017,2017020017,2017021017,2017022017,2017023017,2017024017,2017025017,2017026017,2017027017,2017028017,2017029017,2017030017,2017031017,2017032017,2017033017,2017034017,2017035017,2017036017,2017037017,2017038017,2017039017]
[null,null,null,"1.5.1","Partially;",null,null,null,2017001018,null,2017002018,{"$f":"K28+1000","v":2017003018},2017004018,2017005018,2017006018,2017007018,2017008018,2017009018,2017010018,2017011018,2017012018,2017013018,2017014018,2017015018,2017016018,2017017018,2017018018,2017019018,2017020018,2017021018,2017022018,2017023018,2017024018,2017025018,2017026018,2017027018,2017028018,2017029018,2017030018,2017031018,2017032018,2017033018,2017034018,2017035018,2017036018,2017037018,2017038018,2017039018]
[null,null,null,"1.5.2","Fully",null,null,null,2017001019,null,2017002019,{"$f":"K29+1000","v":2017003019},2017004019,2017005019,2017006019,2017007019,2017008019,2017009019,2017010019,2017011019,2017012019,2017013019,2017014019,2017015019,2017016019,2017017019,2017018019,2017019019,2017020019,2017021019,2017022019,2017023019,2017024019,2017025019,2017026019,2017027019,2017028019,2017029019,2017030019,2017031019,2017032019,2017033019,2017034019,2017035019,2017036019,2017037019,2017038019,2017039019]
[null,null,1.6,null,"State the total number of payments / benefits, other than refunds paid  in the reporting period as per the breakdown below:",null,"8 , 57, 64",null,2017001020,null,2017002020,{"$f":"K30+1000","v":2017003020},2017004020,2017005020,2017006020,2017007020,2017008020,2017009020,2017010020,2017011020,2017012020,2017013020,2017014020,2017015020,2017016020,2017017020,2017018020,2017019020,2017020020,2017021020,2017022020,2017023020,2017024020,2017025020,2017026020,2017027020,2017028020,2017029020,2017030020,2017031020,2017032020,2017033020,2017034020,2017035020,2017036020,2017037020,2017038020,2017039020]
[null,null,null,"1.6.1","0 - 2 days;",null,null,null,2017001021,null,2017002021,{"$f":"K31+1000","v":2017003021},2017004021,2017005021,2017006021,2017007021,2017008021,2017009021,2017010021,2017011021,2017012021,2017013021,2017014021,2017015021,2017016021,2017017021,2017018021,2017019021,2017020021,2017021021,2017022021,2017023021,2017024021,2017025021,2017026021,2017027021,2017028021,2017029021,2017030021,2017031021,2017032021,2017033021,2017034021,2017035021,2017036021,2017037021,2017038021,2017039021]
[null,null,null,"1.6.2","3 - 5 days;",null,null,null,2017001022,null,2017002022,{"$f":"K32+1000","v":2017003022},2017004022,2017005022,2017006022,2017007022,2017008022,2017009022,2017010022,2017011022,2017012022,2017013022,2017014022,2017015022,2017016022,2017017022,2017018022,2017019022,2017020022,2017021022,2017022022,2017023022,2017024022,2017025022,2017026022,2017027022,2017028022,2017029022,2017030022,2017031022,2017032022,2017033022,2017034022,2017035022,2017036022,2017037022,2017038022,2017039022]
[null,null,null,"1.6.3","6 - 10 days;",null,null,null,2017001023,null,2017002023,{"$f":"K33+1000","v":2017003023},2017004023,2017005023,2017006023,2017007023,2017008023,2017009023,2017010023,2017011023,2017012023,2017013023,2017014023,2017015023,2017016023,2017017023,2017018023,2017019023,2017020023,2017021023,2017022023,2017023023,2017024023,2017025023,2017026023,2017027023,2017028023,2017029023,2017030023,2017031023,2017032023,2017033023,2017034023,2017035023,2017036023,2017037023,2017038023,2017039023]
[null,null,null,"1.6.4","11 - 15 days;",null,null,null,2017001024,null,2017002024,{"$f":"K34+1000","v":2017003024},2017004024,2017005024,2017006024,2017007024,2017008024,2017009024,2017010024,2017011024,2017012024,2017013024,2017014024,2017015024,2017016024,2017017024,2017018024,2017019024,2017020024,2017021024,2017022024,2017023024,2017024024,2017025024,2017026024,2017027024,2017028024,2017029024,2017030024,2017031024,2017032024,2017033024,2017034024,2017035024,2017036024,2017037024,2017038024,2017039024]
[null,null,null,"1.6.5","116 - 30 days;",null,null,null,2017001025,null,2017002025,{"$f":"K35+1000","v":2017003025},2017004025,2017005025,2017006025,2017007025,2017008025,2017009025,2017010025,2017011025,2017012025,2017013025,2017014025,2017015025,2017016025,2017017025,2017018025,2017019025,2017020025,2017021025,2017022025,2017023025,2017024025,2017025025,2017026025,2017027025,2017028025,2017029025,2017030025,2017031025,2017032025,2017033025,2017034025,2017035025,2017036025,2017037025,2017038025,2017039025]
[null,null,null,"1.6.6","More than 30 days",null,null,null,2017001026,null,2017002026,{"$f":"K36+1000","v":2017003026},2017004026,2017005026,2017006026,2017007026,2017008026,2017009026,2017010026,2017011026,2017012026,2017013026,2017014026,2017015026,2017016026,2017017026,2017018026,2017019026,2017020026,2017021026,2017022026,2017023026,2017024026,2017025026,2017026026,2017027026,2017028026,2017029026,2017030026,2017031026,2017032026,2017033026,2017034026,2017035026,2017036026,2017037026,2017038026,2017039026]
[null,null,1.7,null,"State the number of payments / benefits, other than refunds finalised in the reporting period as per the breakdown below: ",null,"8 , 57 , 64",null,2017001027,null,2017002027,{"$f":"K37+1000","v":2017003027},2017004027,2017005027,2017006027,2017007027,2017008027,2017009027,2017010027,2017011027,2017012027,2017013027,2017014027,2017015027,2017016027,2017017027,2017018027,2017019027,2017020027,2017021027,2017022027,2017023027,2017024027,2017025027,2017026027,2017027027,2017028027,2017029027,2017030027,2017031027,2017032027,2017033027,2017034027,2017035027,2017036027,2017037027,2017038027,2017039027]
[null,null,null,"1.7.1","Age 0 - 18 years",null,null,null,2017001028,null,2017002028,{"$f":"K38+1000","v":2017003028},2017004028,2017005028,2017006028,2017007028,2017008028,2017009028,2017010028,2017011028,2017012028,2017013028,2017014028,2017015028,2017016028,2017017028,2017018028,2017019028,2017020028,2017021028,2017022028,2017023028,2017024028,2017025028,2017026028,2017027028,2017028028,2017029028,2017030028,2017031028,2017032028,2017033028,2017034028,2017035028,2017036028,2017037028,2017038028,2017039028]
[null,null,null,"1.7.2","Age 19 - 35 years",null,null,null,2017001029,null,2017002029,{"$f":"K39+1000","v":2017003029},2017004029,2017005029,2017006029,2017007029,2017008029,2017009029,2017010029,2017011029,2017012029,2017013029,2017014029,2017015029,2017016029,2017017029,2017018029,2017019029,2017020029,2017021029,2017022029,2017023029,2017024029,2017025029,2017026029,2017027029,2017028029,2017029029,2017030029,2017031029,2017032029,2017033029,2017034029,2017035029,2017036029,2017037029,2017038029,2017039029]
[null,null,null,"1.7.3","Age 36 - 45 years",null,null,null,2017001030,null,2017002030,{"$f":"K40+1000","v":2017003030},2017004030,2017005030,2017006030,2017007030,2017008030,2017009030,2017010030,2017011030,2017012030,2017013030,2017014030,2017015030,2017016030,2017017030,2017018030,2017019030,2017020030,2017021030,2017022030,2017023030,2017024030,2017025030,2017026030,2017027030,2017028030,2017029030,2017030030,2017031030,2017032030,2017033030,2017034030,2017035030,2017036030,2017037030,2017038030,2017039030]
[null,null,null,"1.7.4","Age 46 - 62 years",null,null,null,2017001031,null,2017002031,{"$f":"K41+1000","v":2017003031},2017004031,2017005031,2017006031,2017007031,2017008031,2017009031,2017010031,2017011031,2017012031,2017013031,2017014031,2017015031,2017016031,2017017031,2017018031,2017019031,2017020031,2017021031,2017022031,2017023031,2017024031,2017025031,2017026031,2017027031,2017028031,2017029031,2017030031,2017031031,2017032031,2017033031,2017034031,2017035031,2017036031,2017037031,2017038031,2017039031]
[null,null,null,"1.7.5","Age 63+",null,null,null,2017001032,null,2017002032,{"$f":"K42+1000","v":2017003032},2017004032,2017005032,2017006032,2017007032,2017008032,2017009032,2017010032,2017011032,2017012032,2017013032,2017014032,2017015032,2017016032,2017017032,2017018032,2017019032,2017020032,2017021032,2017022032,2017023032,2017024032,2017025032,2017026032,2017027032,2017028032,2017029032,2017030032,2017031032,2017032032,2017033032,2017034032,2017035032,2017036032,2017037032,2017038032,2017039032]
[null,null,1.8,null,"State the number of incorrect payments / benefits (including overpayments) that were made by the entity in the reporting period.",null,"8 , 33  , 57",null,2017001033,null,2017002033,{"$f":"K43+1000","v":2017003033},2017004033,2017005033,2017006033,2017007033,2017008033,2017009033,2017010033,2017011033,2017012033,2017013033,2017014033,2017015033,2017016033,2017017033,2017018033,2017019033,2017020033,2017021033,2017022033,2017023033,2017024033,2017025033,2017026033,2017027033,2017028033,2017029033,2017030033,2017031033,2017032033,2017033033,2017034033,2017035033,2017036033,2017037033,2017038033,2017039033]
[null,null,1.9,null,"State the value of incorrect payments / benefits (including overpayments) that were made by the entity in the reporting period.",null,"8 , 33  , 57",null,2017001034,null,2017002034,{"$f":"K44+1000","v":2017003034},2017004034,2017005034,2017006034,2017007034,2017008034,2017009034,2017010034,2017011034,2017012034,2017013034,2017014034,2017015034,2017016034,2017017034,2017018034,2017019034,2017020034,2017021034,2017022034,2017023034,2017024034,2017025034,2017026034,2017027034,2017028034,2017029034,2017030034,2017031034,2017032034,2017033034,2017034034,2017035034,2017036034,2017037034,2017038034,2017039034]
[]
[null,null,"2 COLLECTION OF MONEY"]
[]
[null,null,2.1,null,"State the  total value of the  money collected at the end of the reporting period as per the breakdown below: ",null,null,null,{"$f":"I44+1","v":2017001035},null,{"$f":"I48+1000","v":2017002035},{"$f":"K48+1000","v":2017003035},2017004035,2017005035,2017006035,2017007035,2017008035,2017009035,2017010035,2017011035,2017012035,2017013035,2017014035,2017015035,2017016035,2017017035,2017018035,2017019035,2017020035,2017021035,2017022035,2017023035,2017024035,2017025035,2017026035,2017027035,2017028035,2017029035,2017030035,2017031035,2017032035,2017033035,2017034035,2017035035,2017036035,2017037035,2017038035,2017039035]
[null,null,null,"2.1.1","Money held on behalf of customers in a nominee company;",null,null,null,{"$f":"I48+1","v":2017001036},null,2017002036,{"$f":"K49+1000","v":2017003036},2017004036,2017005036,2017006036,2017007036,2017008036,2017009036,2017010036,2017011036,2017012036,2017013036,2017014036,2017015036,2017016036,2017017036,2017018036,2017019036,2017020036,2017021036,2017022036,2017023036,2017024036,2017025036,2017026036,2017027036,2017028036,2017029036,2017030036,2017031036,2017032036,2017033036,2017034036,2017035036,2017036036,2017037036,2017038036,2017039036]
[null,null,null,"2.1.2","Money held on behalf of customers in the account of the trustee/custodian",null,27,null,2017001037,null,2017002037,{"$f":"K50+1000","v":2017003037},2017004037,2017005037,2017006037,2017007037,2017008037,2017009037,2017010037,2017011037,2017012037,2017013037,2017014037,2017015037,2017016037,2017017037,2017018037,2017019037,2017020037,2017021037,2017022037,2017023037,2017024037,2017025037,2017026037,2017027037,2017028037,2017029037,2017030037,2017031037,2017032037,2017033037,2017034037,2017035037,2017036037,2017037037,2017038037,2017039037]
[null,null,null,"2.1.3","Money collected into account of intermediary / administrator; ",null,null,null,2017001038,null,2017002038,{"$f":"K51+1000","v":2017003038},2017004038,2017005038,2017006038,2017007038,2017008038,2017009038,2017010038,2017011038,2017012038,2017013038,2017014038,2017015038,2017016038,2017017038,2017018038,2017019038,2017020038,2017021038,2017022038,2017023038,2017024038,2017025038,2017026038,2017027038,2017028038,2017029038,2017030038,2017031038,2017032038,2017033038,2017034038,2017035038,2017036038,2017037038,2017038038,2017039038]
[null,null,null,"2.1.4","Money collected directly into own account of the entity by third party; ",null,33,null,2017001039,null,2017002039,{"$f":"K52+1000","v":2017003039},2017004039,2017005039,2017006039,2017007039,2017008039,2017009039,2017010039,2017011039,2017012039,2017013039,2017014039,2017015039,2017016039,2017017039,2017018039,2017019039,2017020039,2017021039,2017022039,2017023039,2017024039,2017025039,2017026039,2017027039,2017028039,2017029039,2017030039,2017031039,2017032039,2017033039,2017034039,2017035039,2017036039,2017037039,2017038039,2017039039]
[null,null,null,"2.1.5","Money collected by the entity itself into its own account;",null,33,null,2017001040,null,2017002040,{"$f":"K53+1000","v":2017003040},2017004040,2017005040,2017006040,2017007040,2017008040,2017009040,2017010040,2017011040,2017012040,2017013040,2017014040,2017015040,2017016040,2017017040,2017018040,2017019040,2017020040,2017021040,2017022040,2017023040,2017024040,2017025040,2017026040,2017027040,2017028040,2017029040,2017030040,2017031040,2017032040,2017033040,2017034040,2017035040,2017036040,2017037040,2017038040,2017039040]
[null,null,null,"2.1.6","Other (please specify in Comments section).",null,null,null,2017001041,null,2017002041,{"$f":"K54+1000","v":2017003041},2017004041,2017005041,2017006041,2017007041,2017008041,2017009041,2017010041,2017011041,2017012041,2017013041,2017014041,2017015041,2017016041,2017017041,2017018041,2017019041,2017020041,2017021041,2017022041,2017023041,2017024041,2017025041,2017026041,2017027041,2017028041,2017029041,2017030041,2017031041,2017032041,2017033041,2017034041,2017035041,2017036041,2017037041,2017038041,2017039041]
[null,null,2.2000000000000002,null,"State the total value of the money collected directly by the entity during the reporting period, as per breakdown below:",null,null,null,2017001042,null,2017002042,{"$f":"K55+1000","v":2017003042},2017004042,2017005042,2017006042,2017007042,2017008042,2017009042,2017010042,2017011042,2017012042,2017013042,2017014042,2017015042,2017016042,2017017042,2017018042,2017019042,2017020042,2017021042,2017022042,2017023042,2017024042,2017025042,2017026042,2017027042,2017028042,2017029042,2017030042,2017031042,2017032042,2017033042,2017034042,2017035042,2017036042,2017037042,2017038042,2017039042]
[null,null,null,"2.2.1","Cash deposit;",null,null,null,2017001043,null,2017002043,{"$f":"K56+1000","v":2017003043},2017004043,2017005043,2017006043,2017007043,2017008043,2017009043,2017010043,2017011043,2017012043,2017013043,2017014043,2017015043,2017016043,2017017043,2017018043,2017019043,2017020043,2017021043,2017022043,2017023043,2017024043,2017025043,2017026043,2017027043,2017028043,2017029043,2017030043,2017031043,2017032043,2017033043,2017034043,2017035043,2017036043,2017037043,2017038043,2017039043]
[null,null,null,"2.2.2","Debit order;",null,null,null,2017001044,null,2017002044,{"$f":"K57+1000","v":2017003044},2017004044,2017005044,2017006044,2017007044,2017008044,2017009044,2017010044,2017011044,2017012044,2017013044,2017014044,2017015044,2017016044,2017017044,2017018044,2017019044,2017020044,2017021044,2017022044,2017023044,2017024044,2017025044,2017026044,2017027044,2017028044,2017029044,2017030044,2017031044,2017032044,2017033044,2017034044,2017035044,2017036044,2017037044,2017038044,2017039044]
[null,null,null,"2.2.3","Stop order;",null,null,null,2017001045,null,2017002045,{"$f":"K58+1000","v":2017003045},2017004045,2017005045,2017006045,2017007045,2017008045,2017009045,2017010045,2017011045,2017012045,2017013045,2017014045,2017015045,2017016045,2017017045,2017018045,2017019045,2017020045,2017021045,2017022045,2017023045,2017024045,2017025045,2017026045,2017027045,2017028045,2017029045,2017030045,2017031045,2017032045,2017033045,2017034045,2017035045,2017036045,2017037045,2017038045,2017039045]
[null,null,null,"2.2.4","Other (please specify in Comments section).",null,null,null,2017001046,null,2017002046,{"$f":"K59+1000","v":2017003046},2017004046,2017005046,2017006046,2017007046,2017008046,2017009046,2017010046,2017011046,2017012046,2017013046,2017014046,2017015046,2017016046,2017017046,2017018046,2017019046,2017020046,2017021046,2017022046,2017023046,2017024046,2017025046,2017026046,2017027046,2017028046,2017029046,2017030046,2017031046,2017032046,2017033046,2017034046,2017035046,2017036046,2017037046,2017038046,2017039046]
[null,null,2.2999999999999998,null,"State the total number of agreements in place for collection of money as per the breakdown below:",null,null,null,2017001047,null,2017002047,{"$f":"K60+1000","v":2017003047},2017004047,2017005047,2017006047,2017007047,2017008047,2017009047,2017010047,2017011047,2017012047,2017013047,2017014047,2017015047,2017016047,2017017047,2017018047,2017019047,2017020047,2017021047,2017022047,2017023047,2017024047,2017025047,2017026047,2017027047,2017028047,2017029047,2017030047,2017031047,2017032047,2017033047,2017034047,2017035047,2017036047,2017037047,2017038047,2017039047]
[null,null,null,"2.3.1","Nominee company;",null,null,null,2017001048,null,2017002048,{"$f":"K61+1000","v":2017003048},2017004048,2017005048,2017006048,2017007048,2017008048,2017009048,2017010048,2017011048,2017012048,2017013048,2017014048,2017015048,2017016048,2017017048,2017018048,2017019048,2017020048,2017021048,2017022048,2017023048,2017024048,2017025048,2017026048,2017027048,2017028048,2017029048,2017030048,2017031048,2017032048,2017033048,2017034048,2017035048,2017036048,2017037048,2017038048,2017039048]
[null,null,null,"2.3.2","Trustee / Custodian",null,27,null,2017001049,null,2017002049,{"$f":"K62+1000","v":2017003049},2017004049,2017005049,2017006049,2017007049,2017008049,2017009049,2017010049,2017011049,2017012049,2017013049,2017014049,2017015049,2017016049,2017017049,2017018049,2017019049,2017020049,2017021049,2017022049,2017023049,2017024049,2017025049,2017026049,2017027049,2017028049,2017029049,2017030049,2017031049,2017032049,2017033049,2017034049,2017035049,2017036049,2017037049,2017038049,2017039049]
[null,null,null,"2.3.3","Intermediary / administrator",null,null,null,2017001050,null,2017002050,{"$f":"K63+1000","v":2017003050},2017004050,2017005050,2017006050,2017007050,2017008050,2017009050,2017010050,2017011050,2017012050,2017013050,2017014050,2017015050,2017016050,2017017050,2017018050,2017019050,2017020050,2017021050,2017022050,2017023050,2017024050,2017025050,2017026050,2017027050,2017028050,2017029050,2017030050,2017031050,2017032050,2017033050,2017034050,2017035050,2017036050,2017037050,2017038050,2017039050]
[null,null,null,"2.3.4","Juristic Representatives;",null,null,null,2017001051,null,2017002051,{"$f":"K64+1000","v":2017003051},2017004051,2017005051,2017006051,2017007051,2017008051,2017009051,2017010051,2017011051,2017012051,2017013051,2017014051,2017015051,2017016051,2017017051,2017018051,2017019051,2017020051,2017021051,2017022051,2017023051,2017024051,2017025051,2017026051,2017027051,2017028051,2017029051,2017030051,2017031051,2017032051,2017033051,2017034051,2017035051,2017036051,2017037051,2017038051,2017039051]
[null,null,null,"2.3.5","Other (please specify in Comments section).",null,null,null,2017001052,null,2017002052,{"$f":"K65+1000","v":2017003052},2017004052,2017005052,2017006052,2017007052,2017008052,2017009052,2017010052,2017011052,2017012052,2017013052,2017014052,2017015052,2017016052,2017017052,2017018052,2017019052,2017020052,2017021052,2017022052,2017023052,2017024052,2017025052,2017026052,2017027052,2017028052,2017029052,2017030052,2017031052,2017032052,2017033052,2017034052,2017035052,2017036052,2017037052,2017038052,2017039052]
[null,null,2.4,null,"State the total value of money collected during the reporting period as per the breakdown below:",null,null,null,2017001053,null,2017002053,{"$f":"K66+1000","v":2017003053},2017004053,2017005053,2017006053,2017007053,2017008053,2017009053,2017010053,2017011053,2017012053,2017013053,2017014053,2017015053,2017016053,2017017053,2017018053,2017019053,2017020053,2017021053,2017022053,2017023053,2017024053,2017025053,2017026053,2017027053,2017028053,2017029053,2017030053,2017031053,2017032053,2017033053,2017034053,2017035053,2017036053,2017037053,2017038053,2017039053]
[null,null,null,"2.4.1","Nominee company;",null,null,null,2017001054,null,2017002054,{"$f":"K67+1000","v":2017003054},2017004054,2017005054,2017006054,2017007054,2017008054,2017009054,2017010054,2017011054,2017012054,2017013054,2017014054,2017015054,2017016054,2017017054,2017018054,2017019054,2017020054,2017021054,2017022054,2017023054,2017024054,2017025054,2017026054,2017027054,2017028054,2017029054,2017030054,2017031054,2017032054,2017033054,2017034054,2017035054,2017036054,2017037054,2017038054,2017039054]
[null,null,null,"2.4.2","Trustee / Custodian",null,27,null,2017001055,null,2017002055,{"$f":"K68+1000","v":2017003055},2017004055,2017005055,2017006055,2017007055,2017008055,2017009055,2017010055,2017011055,2017012055,2017013055,2017014055,2017015055,2017016055,2017017055,2017018055,2017019055,2017020055,2017021055,2017022055,2017023055,2017024055,2017025055,2017026055,2017027055,2017028055,2017029055,2017030055,2017031055,2017032055,2017033055,2017034055,2017035055,2017036055,2017037055,2017038055,2017039055]
[null,null,null,"2.4.3","Intermediary / administrator",null,null,null,2017001056,null,2017002056,{"$f":"K69+1000","v":2017003056},2017004056,2017005056,2017006056,2017007056,2017008056,2017009056,2017010056,2017011056,2017012056,2017013056,2017014056,2017015056,2017016056,2017017056,2017018056,2017019056,2017020056,2017021056,2017022056,2017023056,2017024056,2017025056,2017026056,2017027056,2017028056,2017029056,2017030056,2017031056,2017032056,2017033056,2017034056,2017035056,2017036056,2017037056,2017038056,2017039056]
[null,null,null,"2.4.4","Juristic Representatives;",null,null,null,2017001057,null,2017002057,{"$f":"K70+1000","v":2017003057},2017004057,2017005057,2017006057,2017007057,2017008057,2017009057,2017010057,2017011057,2017012057,2017013057,2017014057,2017015057,2017016057,2017017057,2017018057,2017019057,2017020057,2017021057,2017022057,2017023057,2017024057,2017025057,2017026057,2017027057,2017028057,2017029057,2017030057,2017031057,2017032057,2017033057,2017034057,2017035057,2017036057,2017037057,2017038057,2017039057]
[null,null,null,"2.4.5","Other (please specify in Comments section).",null,null,null,2017001058,null,2017002058,{"$f":"K71+1000","v":2017003058},2017004058,2017005058,2017006058,2017007058,2017008058,2017009058,2017010058,2017011058,2017012058,2017013058,2017014058,2017015058,2017016058,2017017058,2017018058,2017019058,2017020058,2017021058,2017022058,2017023058,2017024058,2017025058,2017026058,2017027058,2017028058,2017029058,2017030058,2017031058,2017032058,2017033058,2017034058,2017035058,2017036058,2017037058,2017038058,2017039058]
[null,null,2.5,null,"State the average turn-around-time to allocate the money received from the customer in the reporting period as per the breakdown below:",null,null,null,2017001059,null,2017002059,{"$f":"K72+1000","v":2017003059},2017004059,2017005059,2017006059,2017007059,2017008059,2017009059,2017010059,2017011059,2017012059,2017013059,2017014059,2017015059,2017016059,2017017059,2017018059,2017019059,2017020059,2017021059,2017022059,2017023059,2017024059,2017025059,2017026059,2017027059,2017028059,2017029059,2017030059,2017031059,2017032059,2017033059,2017034059,2017035059,2017036059,2017037059,2017038059,2017039059]
[null,null,null,"2.5.1","0 - 1 days;",null,null,null,2017001060,null,2017002060,{"$f":"K73+1000","v":2017003060},2017004060,2017005060,2017006060,2017007060,2017008060,2017009060,2017010060,2017011060,2017012060,2017013060,2017014060,2017015060,2017016060,2017017060,2017018060,2017019060,2017020060,2017021060,2017022060,2017023060,2017024060,2017025060,2017026060,2017027060,2017028060,2017029060,2017030060,2017031060,2017032060,2017033060,2017034060,2017035060,2017036060,2017037060,2017038060,2017039060]
[null,null,null,"2.5.2","2 - 3 days;",null,null,null,2017001061,null,2017002061,{"$f":"K74+1000","v":2017003061},2017004061,2017005061,2017006061,2017007061,2017008061,2017009061,2017010061,2017011061,2017012061,2017013061,2017014061,2017015061,2017016061,2017017061,2017018061,2017019061,2017020061,2017021061,2017022061,2017023061,2017024061,2017025061,2017026061,2017027061,2017028061,2017029061,2017030061,2017031061,2017032061,2017033061,2017034061,2017035061,2017036061,2017037061,2017038061,2017039061]
[null,null,null,"2.5.3","4 - 6 days;",null,null,null,2017001062,null,2017002062,{"$f":"K75+1000","v":2017003062},2017004062,2017005062,2017006062,2017007062,2017008062,2017009062,2017010062,2017011062,2017012062,2017013062,2017014062,2017015062,2017016062,2017017062,2017018062,2017019062,2017020062,2017021062,2017022062,2017023062,2017024062,2017025062,2017026062,2017027062,2017028062,2017029062,2017030062,2017031062,2017032062,2017033062,2017034062,2017035062,2017036062,2017037062,2017038062,2017039062]
[null,null,null,"2.5.4","More than 6 days",null,null,null,2017001063,null,2017002063,{"$f":"K76+1000","v":2017003063},2017004063,2017005063,2017006063,2017007063,2017008063,2017009063,2017010063,2017011063,2017012063,2017013063,2017014063,2017015063,2017016063,2017017063,2017018063,2017019063,2017020063,2017021063,2017022063,2017023063,2017024063,2017025063,2017026063,2017027063,2017028063,2017029063,2017030063,2017031063,2017032063,2017033063,2017034063,2017035063,2017036063,2017037063,2017038063,2017039063]
[null,null,2.6,null,"State the total value of money received in the reporting period but not allocated at the end of the reporting period.",null,null,null,2017001064,null,2017002064,{"$f":"K77+1000","v":2017003064},2017004064,2017005064,2017006064,2017007064,2017008064,2017009064,2017010064,2017011064,2017012064,2017013064,2017014064,2017015064,2017016064,2017017064,2017018064,2017019064,2017020064,2017021064,2017022064,2017023064,2017024064,2017025064,2017026064,2017027064,2017028064,2017029064,2017030064,2017031064,2017032064,2017033064,2017034064,2017035064,2017036064,2017037064,2017038064,2017039064]
[]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2017000000}]

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[null,null,"ALL - MOVEMENT OF MONEY (BUSINESS)"]
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[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes ",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,"Income Drawdown"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial lines","Group policies","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual"]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of refund requests that were received from customers in the reporting period.",null,"10  , 64",null,2017001001,null,{"$f":"I11+1000","v":2017002001},{"$f":"K11+1000","v":2017003001},{"$f":"L11+1000","v":2017004001},2017005001,2017006001,2017007001,2017008001,2017009001,2017010001,2017011001,2017012001,2017013001,2017014001,2017015001,2017016001,2017017001,2017018001,2017019001,2017020001,2017021001,2017022001,2017023001,2017024001,2017025001,2017026001,2017027001,2017028001,2017029001,2017030001,2017031001,2017032001,2017033001,2017034001,2017035001]
[null,null,1.2,null,"State the total number of refunds made to customers in the reporting period as per the breakdown below:",null,"10 , 57 , 64",null,{"$f":"I11+1","v":2017001002},null,{"$f":"I12+1000","v":2017002002},{"$f":"K12+1000","v":2017003002},2017004002,2017005002,2017006002,2017007002,2017008002,2017009002,2017010002,2017011002,2017012002,2017013002,2017014002,2017015002,2017016002,2017017002,2017018002,2017019002,2017020002,2017021002,2017022002,2017023002,2017024002,2017025002,2017026002,2017027002,2017028002,2017029002,2017030002,2017031002,2017032002,2017033002,2017034002,2017035002]
[null,null,null,"1.2.1","0 - 2 days;",null,null,null,{"$f":"I12+1","v":2017001003},null,2017002003,{"$f":"K13+1000","v":2017003003},2017004003,2017005003,2017006003,2017007003,2017008003,2017009003,2017010003,2017011003,2017012003,2017013003,2017014003,2017015003,2017016003,2017017003,2017018003,2017019003,2017020003,2017021003,2017022003,2017023003,2017024003,2017025003,2017026003,2017027003,2017028003,2017029003,2017030003,2017031003,2017032003,2017033003,2017034003,2017035003]
[null,null,null,"1.2.2","3 - 5 days;",null,null,null,2017001004,null,2017002004,{"$f":"K14+1000","v":2017003004},2017004004,2017005004,2017006004,2017007004,2017008004,2017009004,2017010004,2017011004,2017012004,2017013004,2017014004,2017015004,2017016004,2017017004,2017018004,2017019004,2017020004,2017021004,2017022004,2017023004,2017024004,2017025004,2017026004,2017027004,2017028004,2017029004,2017030004,2017031004,2017032004,2017033004,2017034004,2017035004]
[null,null,null,"1.2.3","6 - 10 days;",null,null,null,2017001005,null,2017002005,{"$f":"K15+1000","v":2017003005},2017004005,2017005005,2017006005,2017007005,2017008005,2017009005,2017010005,2017011005,2017012005,2017013005,2017014005,2017015005,2017016005,2017017005,2017018005,2017019005,2017020005,2017021005,2017022005,2017023005,2017024005,2017025005,2017026005,2017027005,2017028005,2017029005,2017030005,2017031005,2017032005,2017033005,2017034005,2017035005]
[null,null,null,"1.2.4","11 - 15 days;",null,null,null,2017001006,null,2017002006,{"$f":"K16+1000","v":2017003006},2017004006,2017005006,2017006006,2017007006,2017008006,2017009006,2017010006,2017011006,2017012006,2017013006,2017014006,2017015006,2017016006,2017017006,2017018006,2017019006,2017020006,2017021006,2017022006,2017023006,2017024006,2017025006,2017026006,2017027006,2017028006,2017029006,2017030006,2017031006,2017032006,2017033006,2017034006,2017035006]
[null,null,null,"1.2.5","116 - 30 days;",null,null,null,2017001007,null,2017002007,{"$f":"K17+1000","v":2017003007},2017004007,2017005007,2017006007,2017007007,2017008007,2017009007,2017010007,2017011007,2017012007,2017013007,2017014007,2017015007,2017016007,2017017007,2017018007,2017019007,2017020007,2017021007,2017022007,2017023007,2017024007,2017025007,2017026007,2017027007,2017028007,2017029007,2017030007,2017031007,2017032007,2017033007,2017034007,2017035007]
[null,null,null,"1.2.6","More than 30 days",null,null,null,2017001008,null,2017002008,{"$f":"K18+1000","v":2017003008},2017004008,2017005008,2017006008,2017007008,2017008008,2017009008,2017010008,2017011008,2017012008,2017013008,2017014008,2017015008,2017016008,2017017008,2017018008,2017019008,2017020008,2017021008,2017022008,2017023008,2017024008,2017025008,2017026008,2017027008,2017028008,2017029008,2017030008,2017031008,2017032008,2017033008,2017034008,2017035008]
[null,null,1.3,null,"State the total number of instructions, other than refunds, finalised during the reporting period as per the breakdown below: ",null,null,null,2017001009,null,2017002009,{"$f":"K19+1000","v":2017003009},2017004009,2017005009,2017006009,2017007009,2017008009,2017009009,2017010009,2017011009,2017012009,2017013009,2017014009,2017015009,2017016009,2017017009,2017018009,2017019009,2017020009,2017021009,2017022009,2017023009,2017024009,2017025009,2017026009,2017027009,2017028009,2017029009,2017030009,2017031009,2017032009,2017033009,2017034009,2017035009]
[null,null,null,"1.3.1","0 - 2 days;",null,null,null,2017001010,null,2017002010,{"$f":"K20+1000","v":2017003010},2017004010,2017005010,2017006010,2017007010,2017008010,2017009010,2017010010,2017011010,2017012010,2017013010,2017014010,2017015010,2017016010,2017017010,2017018010,2017019010,2017020010,2017021010,2017022010,2017023010,2017024010,2017025010,2017026010,2017027010,2017028010,2017029010,2017030010,2017031010,2017032010,2017033010,2017034010,2017035010]
[null,null,null,"1.3.2","3 - 5 days;",null,null,null,2017001011,null,2017002011,{"$f":"K21+1000","v":2017003011},2017004011,2017005011,2017006011,2017007011,2017008011,2017009011,2017010011,2017011011,2017012011,2017013011,2017014011,2017015011,2017016011,2017017011,2017018011,2017019011,2017020011,2017021011,2017022011,2017023011,2017024011,2017025011,2017026011,2017027011,2017028011,2017029011,2017030011,2017031011,2017032011,2017033011,2017034011,2017035011]
[null,null,null,"1.3.3","6 - 10 days;",null,null,null,2017001012,null,2017002012,{"$f":"K22+1000","v":2017003012},2017004012,2017005012,2017006012,2017007012,2017008012,2017009012,2017010012,2017011012,2017012012,2017013012,2017014012,2017015012,2017016012,2017017012,2017018012,2017019012,2017020012,2017021012,2017022012,2017023012,2017024012,2017025012,2017026012,2017027012,2017028012,2017029012,2017030012,2017031012,2017032012,2017033012,2017034012,2017035012]
[null,null,null,"1.3.4","11 - 15 days;",null,null,null,2017001013,null,2017002013,{"$f":"K23+1000","v":2017003013},2017004013,2017005013,2017006013,2017007013,2017008013,2017009013,2017010013,2017011013,2017012013,2017013013,2017014013,2017015013,2017016013,2017017013,2017018013,2017019013,2017020013,2017021013,2017022013,2017023013,2017024013,2017025013,2017026013,2017027013,2017028013,2017029013,2017030013,2017031013,2017032013,2017033013,2017034013,2017035013]
[null,null,null,"1.3.5","116 - 30 days;",null,null,null,2017001014,null,2017002014,{"$f":"K24+1000","v":2017003014},2017004014,2017005014,2017006014,2017007014,2017008014,2017009014,2017010014,2017011014,2017012014,2017013014,2017014014,2017015014,2017016014,2017017014,2017018014,2017019014,2017020014,2017021014,2017022014,2017023014,2017024014,2017025014,2017026014,2017027014,2017028014,2017029014,2017030014,2017031014,2017032014,2017033014,2017034014,2017035014]
[null,null,null,"1.3.6","More than 30 days",null,null,null,2017001015,null,2017002015,{"$f":"K25+1000","v":2017003015},2017004015,2017005015,2017006015,2017007015,2017008015,2017009015,2017010015,2017011015,2017012015,2017013015,2017014015,2017015015,2017016015,2017017015,2017018015,2017019015,2017020015,2017021015,2017022015,2017023015,2017024015,2017025015,2017026015,2017027015,2017028015,2017029015,2017030015,2017031015,2017032015,2017033015,2017034015,2017035015]
[null,null,1.4,null,"State the total number of payments / benefits, other than refunds that were due to customers in the reporting period.",null,"8 , 57 , 63",null,2017001016,null,2017002016,{"$f":"K26+1000","v":2017003016},2017004016,2017005016,2017006016,2017007016,2017008016,2017009016,2017010016,2017011016,2017012016,2017013016,2017014016,2017015016,2017016016,2017017016,2017018016,2017019016,2017020016,2017021016,2017022016,2017023016,2017024016,2017025016,2017026016,2017027016,2017028016,2017029016,2017030016,2017031016,2017032016,2017033016,2017034016,2017035016]
[null,null,1.5,null,"State the number of payments, other than refunds made to customers in the reporting period as per the breakdown below:",null," 57 , 63",null,2017001017,null,2017002017,{"$f":"K27+1000","v":2017003017},2017004017,2017005017,2017006017,2017007017,2017008017,2017009017,2017010017,2017011017,2017012017,2017013017,2017014017,2017015017,2017016017,2017017017,2017018017,2017019017,2017020017,2017021017,2017022017,2017023017,2017024017,2017025017,2017026017,2017027017,2017028017,2017029017,2017030017,2017031017,2017032017,2017033017,2017034017,2017035017]
[null,null,null,"1.5.1","Partially;",null,null,null,2017001018,null,2017002018,{"$f":"K28+1000","v":2017003018},2017004018,2017005018,2017006018,2017007018,2017008018,2017009018,2017010018,2017011018,2017012018,2017013018,2017014018,2017015018,2017016018,2017017018,2017018018,2017019018,2017020018,2017021018,2017022018,2017023018,2017024018,2017025018,2017026018,2017027018,2017028018,2017029018,2017030018,2017031018,2017032018,2017033018,2017034018,2017035018]
[null,null,null,"1.5.2","Fully",null,null,null,2017001019,null,2017002019,{"$f":"K29+1000","v":2017003019},2017004019,2017005019,2017006019,2017007019,2017008019,2017009019,2017010019,2017011019,2017012019,2017013019,2017014019,2017015019,2017016019,2017017019,2017018019,2017019019,2017020019,2017021019,2017022019,2017023019,2017024019,2017025019,2017026019,2017027019,2017028019,2017029019,2017030019,2017031019,2017032019,2017033019,2017034019,2017035019]
[null,null,1.6,null,"State the total number of payments / benefits, other than refunds paid  in the reporting period as per the breakdown below:",null,"8 , 57 , 63",null,2017001020,null,2017002020,{"$f":"K30+1000","v":2017003020},2017004020,2017005020,2017006020,2017007020,2017008020,2017009020,2017010020,2017011020,2017012020,2017013020,2017014020,2017015020,2017016020,2017017020,2017018020,2017019020,2017020020,2017021020,2017022020,2017023020,2017024020,2017025020,2017026020,2017027020,2017028020,2017029020,2017030020,2017031020,2017032020,2017033020,2017034020,2017035020]
[null,null,null,"1.6.1","0 - 2 days;",null,null,null,2017001021,null,2017002021,{"$f":"K31+1000","v":2017003021},2017004021,2017005021,2017006021,2017007021,2017008021,2017009021,2017010021,2017011021,2017012021,2017013021,2017014021,2017015021,2017016021,2017017021,2017018021,2017019021,2017020021,2017021021,2017022021,2017023021,2017024021,2017025021,2017026021,2017027021,2017028021,2017029021,2017030021,2017031021,2017032021,2017033021,2017034021,2017035021]
[null,null,null,"1.6.2","3 - 5 days;",null,null,null,2017001022,null,2017002022,{"$f":"K32+1000","v":2017003022},2017004022,2017005022,2017006022,2017007022,2017008022,2017009022,2017010022,2017011022,2017012022,2017013022,2017014022,2017015022,2017016022,2017017022,2017018022,2017019022,2017020022,2017021022,2017022022,2017023022,2017024022,2017025022,2017026022,2017027022,2017028022,2017029022,2017030022,2017031022,2017032022,2017033022,2017034022,2017035022]
[null,null,null,"1.6.3","6 - 10 days;",null,null,null,2017001023,null,2017002023,{"$f":"K33+1000","v":2017003023},2017004023,2017005023,2017006023,2017007023,2017008023,2017009023,2017010023,2017011023,2017012023,2017013023,2017014023,2017015023,2017016023,2017017023,2017018023,2017019023,2017020023,2017021023,2017022023,2017023023,2017024023,2017025023,2017026023,2017027023,2017028023,2017029023,2017030023,2017031023,2017032023,2017033023,2017034023,2017035023]
[null,null,null,"1.6.4","11 - 15 days;",null,null,null,2017001024,null,2017002024,{"$f":"K34+1000","v":2017003024},2017004024,2017005024,2017006024,2017007024,2017008024,2017009024,2017010024,2017011024,2017012024,2017013024,2017014024,2017015024,2017016024,2017017024,2017018024,2017019024,2017020024,2017021024,2017022024,2017023024,2017024024,2017025024,2017026024,2017027024,2017028024,2017029024,2017030024,2017031024,2017032024,2017033024,2017034024,2017035024]
[null,null,null,"1.6.5","116 - 30 days;",null,null,null,2017001025,null,2017002025,{"$f":"K35+1000","v":2017003025},2017004025,2017005025,2017006025,2017007025,2017008025,2017009025,2017010025,2017011025,2017012025,2017013025,2017014025,2017015025,2017016025,2017017025,2017018025,2017019025,2017020025,2017021025,2017022025,2017023025,2017024025,2017025025,2017026025,2017027025,2017028025,2017029025,2017030025,2017031025,2017032025,2017033025,2017034025,2017035025]
[null,null,null,"1.6.6","More than 30 days",null,null,null,2017001026,null,2017002026,{"$f":"K36+1000","v":2017003026},2017004026,2017005026,2017006026,2017007026,2017008026,2017009026,2017010026,2017011026,2017012026,2017013026,2017014026,2017015026,2017016026,2017017026,2017018026,2017019026,2017020026,2017021026,2017022026,2017023026,2017024026,2017025026,2017026026,2017027026,2017028026,2017029026,2017030026,2017031026,2017032026,2017033026,2017034026,2017035026]
[null,null,1.7,null,"State the number of payments / benefits, other than refunds finalised in the reporting period as per the breakdown below: ",null," 64 , 63",null,2017001027,null,2017002027,{"$f":"K37+1000","v":2017003027},2017004027,2017005027,2017006027,2017007027,2017008027,2017009027,2017010027,2017011027,2017012027,2017013027,2017014027,2017015027,2017016027,2017017027,2017018027,2017019027,2017020027,2017021027,2017022027,2017023027,2017024027,2017025027,2017026027,2017027027,2017028027,2017029027,2017030027,2017031027,2017032027,2017033027,2017034027,2017035027]
[null,null,null,"1.7,1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2017001028,null,2017002028,{"$f":"K38+1000","v":2017003028},2017004028,2017005028,2017006028,2017007028,2017008028,2017009028,2017010028,2017011028,2017012028,2017013028,2017014028,2017015028,2017016028,2017017028,2017018028,2017019028,2017020028,2017021028,2017022028,2017023028,2017024028,2017025028,2017026028,2017027028,2017028028,2017029028,2017030028,2017031028,2017032028,2017033028,2017034028,2017035028]
[null,null,null,"1.7,2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2017001029,null,2017002029,{"$f":"K39+1000","v":2017003029},2017004029,2017005029,2017006029,2017007029,2017008029,2017009029,2017010029,2017011029,2017012029,2017013029,2017014029,2017015029,2017016029,2017017029,2017018029,2017019029,2017020029,2017021029,2017022029,2017023029,2017024029,2017025029,2017026029,2017027029,2017028029,2017029029,2017030029,2017031029,2017032029,2017033029,2017034029,2017035029]
[null,null,null,"1.7,3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2017001030,null,2017002030,{"$f":"K40+1000","v":2017003030},2017004030,2017005030,2017006030,2017007030,2017008030,2017009030,2017010030,2017011030,2017012030,2017013030,2017014030,2017015030,2017016030,2017017030,2017018030,2017019030,2017020030,2017021030,2017022030,2017023030,2017024030,2017025030,2017026030,2017027030,2017028030,2017029030,2017030030,2017031030,2017032030,2017033030,2017034030,2017035030]
[null,null,null,"1.7,4","Annual revenue or fund value of >R10 million",null,null,null,2017001031,null,2017002031,{"$f":"K41+1000","v":2017003031},2017004031,2017005031,2017006031,2017007031,2017008031,2017009031,2017010031,2017011031,2017012031,2017013031,2017014031,2017015031,2017016031,2017017031,2017018031,2017019031,2017020031,2017021031,2017022031,2017023031,2017024031,2017025031,2017026031,2017027031,2017028031,2017029031,2017030031,2017031031,2017032031,2017033031,2017034031,2017035031]
[null,null,1.8,null,"State the number of incorrect payments / benefits (including overpayments) that were made by the entity in the reporting period.",null,"8 ,33  , 64",null,2017001032,null,2017002032,{"$f":"K42+1000","v":2017003032},2017004032,2017005032,2017006032,2017007032,2017008032,2017009032,2017010032,2017011032,2017012032,2017013032,2017014032,2017015032,2017016032,2017017032,2017018032,2017019032,2017020032,2017021032,2017022032,2017023032,2017024032,2017025032,2017026032,2017027032,2017028032,2017029032,2017030032,2017031032,2017032032,2017033032,2017034032,2017035032]
[null,null,1.9,null,"State the value of incorrect payments / benefits (including overpayments) that were made by the entity in the reporting period.",null,"8 ,33 , 64",null,2017001033,null,2017002033,{"$f":"K43+1000","v":2017003033},2017004033,2017005033,2017006033,2017007033,2017008033,2017009033,2017010033,2017011033,2017012033,2017013033,2017014033,2017015033,2017016033,2017017033,2017018033,2017019033,2017020033,2017021033,2017022033,2017023033,2017024033,2017025033,2017026033,2017027033,2017028033,2017029033,2017030033,2017031033,2017032033,2017033033,2017034033,2017035033]
[]
[]
[null,null,"2 COLLECTION OF MONEY"]
[]
[null,null,2.1,null,"State the  total value of the  money collected at the end of the reporting period as per the breakdown below: ",null,null,null,{"$f":"I43+1","v":2017001034},null,{"$f":"I48+1000","v":2017002034},{"$f":"K48+1000","v":2017003034},2017004034,2017005034,2017006034,2017007034,2017008034,2017009034,2017010034,2017011034,2017012034,2017013034,2017014034,2017015034,2017016034,2017017034,2017018034,2017019034,2017020034,2017021034,2017022034,2017023034,2017024034,2017025034,2017026034,2017027034,2017028034,2017029034,2017030034,2017031034,2017032034,2017033034,2017034034,2017035034]
[null,null,null,"2.1.1","Money held on behalf of customers in a nominee company;",null,null,null,{"$f":"I48+1","v":2017001035},null,2017002035,{"$f":"K49+1000","v":2017003035},2017004035,2017005035,2017006035,2017007035,2017008035,2017009035,2017010035,2017011035,2017012035,2017013035,2017014035,2017015035,2017016035,2017017035,2017018035,2017019035,2017020035,2017021035,2017022035,2017023035,2017024035,2017025035,2017026035,2017027035,2017028035,2017029035,2017030035,2017031035,2017032035,2017033035,2017034035,2017035035]
[null,null,null,"2.1.2","Money held on behalf of customers in the account of the trustee/custodian",null,27,null,2017001036,null,2017002036,{"$f":"K50+1000","v":2017003036},2017004036,2017005036,2017006036,2017007036,2017008036,2017009036,2017010036,2017011036,2017012036,2017013036,2017014036,2017015036,2017016036,2017017036,2017018036,2017019036,2017020036,2017021036,2017022036,2017023036,2017024036,2017025036,2017026036,2017027036,2017028036,2017029036,2017030036,2017031036,2017032036,2017033036,2017034036,2017035036]
[null,null,null,"2.1.3","Money collected into account of intermediary / administrator; ",null,null,null,2017001037,null,2017002037,{"$f":"K51+1000","v":2017003037},2017004037,2017005037,2017006037,2017007037,2017008037,2017009037,2017010037,2017011037,2017012037,2017013037,2017014037,2017015037,2017016037,2017017037,2017018037,2017019037,2017020037,2017021037,2017022037,2017023037,2017024037,2017025037,2017026037,2017027037,2017028037,2017029037,2017030037,2017031037,2017032037,2017033037,2017034037,2017035037]
[null,null,null,"2.1.4","Money collected directly into own account of the entity by third party; ",null,33,null,2017001038,null,2017002038,{"$f":"K52+1000","v":2017003038},2017004038,2017005038,2017006038,2017007038,2017008038,2017009038,2017010038,2017011038,2017012038,2017013038,2017014038,2017015038,2017016038,2017017038,2017018038,2017019038,2017020038,2017021038,2017022038,2017023038,2017024038,2017025038,2017026038,2017027038,2017028038,2017029038,2017030038,2017031038,2017032038,2017033038,2017034038,2017035038]
[null,null,null,"2.1.5","Money collected by the entity itself into its own account;",null,33,null,2017001039,null,2017002039,{"$f":"K53+1000","v":2017003039},2017004039,2017005039,2017006039,2017007039,2017008039,2017009039,2017010039,2017011039,2017012039,2017013039,2017014039,2017015039,2017016039,2017017039,2017018039,2017019039,2017020039,2017021039,2017022039,2017023039,2017024039,2017025039,2017026039,2017027039,2017028039,2017029039,2017030039,2017031039,2017032039,2017033039,2017034039,2017035039]
[null,null,null,"2.1.6","Other (please specify in Comments section).",null,null,null,2017001040,null,2017002040,{"$f":"K54+1000","v":2017003040},2017004040,2017005040,2017006040,2017007040,2017008040,2017009040,2017010040,2017011040,2017012040,2017013040,2017014040,2017015040,2017016040,2017017040,2017018040,2017019040,2017020040,2017021040,2017022040,2017023040,2017024040,2017025040,2017026040,2017027040,2017028040,2017029040,2017030040,2017031040,2017032040,2017033040,2017034040,2017035040]
[null,null,2.2000000000000002,null,"State the total value of the money collected directly by the entity during the reporting period, as per breakdown below:",null,33,null,2017001041,null,2017002041,{"$f":"K55+1000","v":2017003041},2017004041,2017005041,2017006041,2017007041,2017008041,2017009041,2017010041,2017011041,2017012041,2017013041,2017014041,2017015041,2017016041,2017017041,2017018041,2017019041,2017020041,2017021041,2017022041,2017023041,2017024041,2017025041,2017026041,2017027041,2017028041,2017029041,2017030041,2017031041,2017032041,2017033041,2017034041,2017035041]
[null,null,null,"2.2.1","Cash deposit;",null,null,null,2017001042,null,2017002042,{"$f":"K56+1000","v":2017003042},2017004042,2017005042,2017006042,2017007042,2017008042,2017009042,2017010042,2017011042,2017012042,2017013042,2017014042,2017015042,2017016042,2017017042,2017018042,2017019042,2017020042,2017021042,2017022042,2017023042,2017024042,2017025042,2017026042,2017027042,2017028042,2017029042,2017030042,2017031042,2017032042,2017033042,2017034042,2017035042]
[null,null,null,"2.2.2","Debit order;",null,null,null,2017001043,null,2017002043,{"$f":"K57+1000","v":2017003043},2017004043,2017005043,2017006043,2017007043,2017008043,2017009043,2017010043,2017011043,2017012043,2017013043,2017014043,2017015043,2017016043,2017017043,2017018043,2017019043,2017020043,2017021043,2017022043,2017023043,2017024043,2017025043,2017026043,2017027043,2017028043,2017029043,2017030043,2017031043,2017032043,2017033043,2017034043,2017035043]
[null,null,null,"2.2.3","Stop order;",null,null,null,2017001044,null,2017002044,{"$f":"K58+1000","v":2017003044},2017004044,2017005044,2017006044,2017007044,2017008044,2017009044,2017010044,2017011044,2017012044,2017013044,2017014044,2017015044,2017016044,2017017044,2017018044,2017019044,2017020044,2017021044,2017022044,2017023044,2017024044,2017025044,2017026044,2017027044,2017028044,2017029044,2017030044,2017031044,2017032044,2017033044,2017034044,2017035044]
[null,null,null,"2.2.4","Other (please specify in Comments section).",null,null,null,2017001045,null,2017002045,{"$f":"K59+1000","v":2017003045},2017004045,2017005045,2017006045,2017007045,2017008045,2017009045,2017010045,2017011045,2017012045,2017013045,2017014045,2017015045,2017016045,2017017045,2017018045,2017019045,2017020045,2017021045,2017022045,2017023045,2017024045,2017025045,2017026045,2017027045,2017028045,2017029045,2017030045,2017031045,2017032045,2017033045,2017034045,2017035045]
[null,null,2.2999999999999998,null,"State the total number of agreements in place for collection of money as per the breakdown below:",null,null,null,2017001046,null,2017002046,{"$f":"K60+1000","v":2017003046},2017004046,2017005046,2017006046,2017007046,2017008046,2017009046,2017010046,2017011046,2017012046,2017013046,2017014046,2017015046,2017016046,2017017046,2017018046,2017019046,2017020046,2017021046,2017022046,2017023046,2017024046,2017025046,2017026046,2017027046,2017028046,2017029046,2017030046,2017031046,2017032046,2017033046,2017034046,2017035046]
[null,null,null,"2.3.1","Nominee company;",null,null,null,2017001047,null,2017002047,{"$f":"K61+1000","v":2017003047},2017004047,2017005047,2017006047,2017007047,2017008047,2017009047,2017010047,2017011047,2017012047,2017013047,2017014047,2017015047,2017016047,2017017047,2017018047,2017019047,2017020047,2017021047,2017022047,2017023047,2017024047,2017025047,2017026047,2017027047,2017028047,2017029047,2017030047,2017031047,2017032047,2017033047,2017034047,2017035047]
[null,null,null,"2.3.2","Trustee / Custodian",null,27,null,2017001048,null,2017002048,{"$f":"K62+1000","v":2017003048},2017004048,2017005048,2017006048,2017007048,2017008048,2017009048,2017010048,2017011048,2017012048,2017013048,2017014048,2017015048,2017016048,2017017048,2017018048,2017019048,2017020048,2017021048,2017022048,2017023048,2017024048,2017025048,2017026048,2017027048,2017028048,2017029048,2017030048,2017031048,2017032048,2017033048,2017034048,2017035048]
[null,null,null,"2.3.3","Intermediary / administrator",null,null,null,2017001049,null,2017002049,{"$f":"K63+1000","v":2017003049},2017004049,2017005049,2017006049,2017007049,2017008049,2017009049,2017010049,2017011049,2017012049,2017013049,2017014049,2017015049,2017016049,2017017049,2017018049,2017019049,2017020049,2017021049,2017022049,2017023049,2017024049,2017025049,2017026049,2017027049,2017028049,2017029049,2017030049,2017031049,2017032049,2017033049,2017034049,2017035049]
[null,null,null,"2.3.4","Juristic Representatives;",null,null,null,2017001050,null,2017002050,{"$f":"K64+1000","v":2017003050},2017004050,2017005050,2017006050,2017007050,2017008050,2017009050,2017010050,2017011050,2017012050,2017013050,2017014050,2017015050,2017016050,2017017050,2017018050,2017019050,2017020050,2017021050,2017022050,2017023050,2017024050,2017025050,2017026050,2017027050,2017028050,2017029050,2017030050,2017031050,2017032050,2017033050,2017034050,2017035050]
[null,null,null,"2.3.5","Other (please specify in Comments section).",null,null,null,2017001051,null,2017002051,{"$f":"K65+1000","v":2017003051},2017004051,2017005051,2017006051,2017007051,2017008051,2017009051,2017010051,2017011051,2017012051,2017013051,2017014051,2017015051,2017016051,2017017051,2017018051,2017019051,2017020051,2017021051,2017022051,2017023051,2017024051,2017025051,2017026051,2017027051,2017028051,2017029051,2017030051,2017031051,2017032051,2017033051,2017034051,2017035051]
[null,null,2.4,null,"State the total value of money collected during the reporting period as per the breakdown below:",null,null,null,2017001052,null,2017002052,{"$f":"K66+1000","v":2017003052},2017004052,2017005052,2017006052,2017007052,2017008052,2017009052,2017010052,2017011052,2017012052,2017013052,2017014052,2017015052,2017016052,2017017052,2017018052,2017019052,2017020052,2017021052,2017022052,2017023052,2017024052,2017025052,2017026052,2017027052,2017028052,2017029052,2017030052,2017031052,2017032052,2017033052,2017034052,2017035052]
[null,null,null,"2.4.1","Nominee company;",null,null,null,2017001053,null,2017002053,{"$f":"K67+1000","v":2017003053},2017004053,2017005053,2017006053,2017007053,2017008053,2017009053,2017010053,2017011053,2017012053,2017013053,2017014053,2017015053,2017016053,2017017053,2017018053,2017019053,2017020053,2017021053,2017022053,2017023053,2017024053,2017025053,2017026053,2017027053,2017028053,2017029053,2017030053,2017031053,2017032053,2017033053,2017034053,2017035053]
[null,null,null,"2.4.2","Trustee / Custodian",null,27,null,2017001054,null,2017002054,{"$f":"K68+1000","v":2017003054},2017004054,2017005054,2017006054,2017007054,2017008054,2017009054,2017010054,2017011054,2017012054,2017013054,2017014054,2017015054,2017016054,2017017054,2017018054,2017019054,2017020054,2017021054,2017022054,2017023054,2017024054,2017025054,2017026054,2017027054,2017028054,2017029054,2017030054,2017031054,2017032054,2017033054,2017034054,2017035054]
[null,null,null,"2.4.3","Intermediary / administrator",null,null,null,2017001055,null,2017002055,{"$f":"K69+1000","v":2017003055},2017004055,2017005055,2017006055,2017007055,2017008055,2017009055,2017010055,2017011055,2017012055,2017013055,2017014055,2017015055,2017016055,2017017055,2017018055,2017019055,2017020055,2017021055,2017022055,2017023055,2017024055,2017025055,2017026055,2017027055,2017028055,2017029055,2017030055,2017031055,2017032055,2017033055,2017034055,2017035055]
[null,null,null,"2.4.4","Juristic Representatives;",null,null,null,2017001056,null,2017002056,{"$f":"K70+1000","v":2017003056},2017004056,2017005056,2017006056,2017007056,2017008056,2017009056,2017010056,2017011056,2017012056,2017013056,2017014056,2017015056,2017016056,2017017056,2017018056,2017019056,2017020056,2017021056,2017022056,2017023056,2017024056,2017025056,2017026056,2017027056,2017028056,2017029056,2017030056,2017031056,2017032056,2017033056,2017034056,2017035056]
[null,null,null,"2.4.5","Other (please specify in Comments section).",null,null,null,2017001057,null,2017002057,{"$f":"K71+1000","v":2017003057},2017004057,2017005057,2017006057,2017007057,2017008057,2017009057,2017010057,2017011057,2017012057,2017013057,2017014057,2017015057,2017016057,2017017057,2017018057,2017019057,2017020057,2017021057,2017022057,2017023057,2017024057,2017025057,2017026057,2017027057,2017028057,2017029057,2017030057,2017031057,2017032057,2017033057,2017034057,2017035057]
[null,null,2.5,null,"State the average turn-around-time to allocate the money received from the customer in the reporting period as per the breakdown below:",null,null,null,2017001058,null,2017002058,{"$f":"K72+1000","v":2017003058},2017004058,2017005058,2017006058,2017007058,2017008058,2017009058,2017010058,2017011058,2017012058,2017013058,2017014058,2017015058,2017016058,2017017058,2017018058,2017019058,2017020058,2017021058,2017022058,2017023058,2017024058,2017025058,2017026058,2017027058,2017028058,2017029058,2017030058,2017031058,2017032058,2017033058,2017034058,2017035058]
[null,null,null,"2.5.1","0 - 1 days;",null,null,null,2017001059,null,2017002059,{"$f":"K73+1000","v":2017003059},2017004059,2017005059,2017006059,2017007059,2017008059,2017009059,2017010059,2017011059,2017012059,2017013059,2017014059,2017015059,2017016059,2017017059,2017018059,2017019059,2017020059,2017021059,2017022059,2017023059,2017024059,2017025059,2017026059,2017027059,2017028059,2017029059,2017030059,2017031059,2017032059,2017033059,2017034059,2017035059]
[null,null,null,"2.5.2","2 - 3 days;",null,null,null,2017001060,null,2017002060,{"$f":"K74+1000","v":2017003060},2017004060,2017005060,2017006060,2017007060,2017008060,2017009060,2017010060,2017011060,2017012060,2017013060,2017014060,2017015060,2017016060,2017017060,2017018060,2017019060,2017020060,2017021060,2017022060,2017023060,2017024060,2017025060,2017026060,2017027060,2017028060,2017029060,2017030060,2017031060,2017032060,2017033060,2017034060,2017035060]
[null,null,null,"2.5.3","4 - 6 days;",null,null,null,2017001061,null,2017002061,{"$f":"K75+1000","v":2017003061},2017004061,2017005061,2017006061,2017007061,2017008061,2017009061,2017010061,2017011061,2017012061,2017013061,2017014061,2017015061,2017016061,2017017061,2017018061,2017019061,2017020061,2017021061,2017022061,2017023061,2017024061,2017025061,2017026061,2017027061,2017028061,2017029061,2017030061,2017031061,2017032061,2017033061,2017034061,2017035061]
[null,null,null,"2.5.4","More than 6 days",null,null,null,2017001062,null,2017002062,{"$f":"K76+1000","v":2017003062},2017004062,2017005062,2017006062,2017007062,2017008062,2017009062,2017010062,2017011062,2017012062,2017013062,2017014062,2017015062,2017016062,2017017062,2017018062,2017019062,2017020062,2017021062,2017022062,2017023062,2017024062,2017025062,2017026062,2017027062,2017028062,2017029062,2017030062,2017031062,2017032062,2017033062,2017034062,2017035062]
[null,null,2.6,null,"State the total value of money received in the reporting period but not allocated at the end of the reporting period.",null,null,null,2017001063,null,2017002063,{"$f":"K77+1000","v":2017003063},2017004063,2017005063,2017006063,2017007063,2017008063,2017009063,2017010063,2017011063,2017012063,2017013063,2017014063,2017015063,2017016063,2017017063,2017018063,2017019063,2017020063,2017021063,2017022063,2017023063,2017024063,2017025063,2017026063,2017027063,2017028063,2017029063,2017030063,2017031063,2017032063,2017033063,2017034063,2017035063]
[]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2017000000}]

{"sheet":"All - Conflict of Interest","index":30,"n_rows":117,"n_cols":51,"rows_kept":117,"cut":false,"hidden":true,"merged":[[1,2,1,4],[5,6,6,6],[5,8,6,8],[116,2,116,9],[8,2,8,4],[30,2,30,4],[54,2,54,4],[104,2,104,4],[115,2,115,4],[5,10,5,20],[5,22,5,23],[5,32,5,34],[5,35,5,40],[5,41,5,45],[5,49,5,50],[5,46,5,48],[5,24,5,25],[5,26,5,27],[5,28,5,29],[5,30,5,31],[117,2,117,9],[118,2,118,9],[119,2,119,9],[120,2,120,9],[121,2,121,9]]}
[]
[null,null,"ALL - CONFLICT OF INTEREST"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer",null,"Life Microinsurer",null,"Non-Life Microinsurer",null,"13B Pension Fund Administrator",null,"Pension Funds",null,null,"Collective Investment Schemes ",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,"Income Drawdown","Co-operatives"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial lines","Personal Lines","Group policies","Individual Policies","Individual Policies","Group Policies","Retail","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Bank","Financial Institution"]
[]
[null,null,"1 OWNERSHIP"]
[]
[null,null,1.1000000000000001,null,"Provide the percentage ownership of the entity in any other entity it is rendering financial services for at  the end of reporting period. ",null,"33 , 56",null,2018001001,null,{"$f":"I11+1000","v":2018002001},{"$f":"K11+1000","v":2018003001},2018004001,2018005001,2018006001,2018007001,2018008001,2018009001,2018010001,2018011001,2018012001,2018013001,{"$f":"V11+1000","v":2018014001},{"$f":"W11+1000","v":2018015001},{"$f":"X11+1000","v":2018016001},{"$f":"Y11+1000","v":2018017001},{"$f":"Z11+1000","v":2018018001},{"$f":"AA11+1000","v":2018019001},{"$f":"AB11+1000","v":2018020001},{"$f":"AC11+1000","v":2018021001},{"$f":"AD11+1000","v":2018022001},{"$f":"AE11+1000","v":2018023001},{"$f":"AF11+1000","v":2018024001},{"$f":"AG11+1000","v":2018025001},{"$f":"AH11+1000","v":2018026001},{"$f":"AI11+1000","v":2018027001},{"$f":"AJ11+1000","v":2018028001},{"$f":"AK11+1000","v":2018029001},{"$f":"AL11+1000","v":2018030001},{"$f":"AM11+1000","v":2018031001},{"$f":"AN11+1000","v":2018032001},{"$f":"AO11+1000","v":2018033001},{"$f":"AP11+1000","v":2018034001},{"$f":"AQ11+1000","v":2018035001},{"$f":"AR11+1000","v":2018036001},{"$f":"AS11+1000","v":2018037001},{"$f":"AT11+1000","v":2018038001},{"$f":"AU11+1000","v":2018039001},{"$f":"AV11+1000","v":2018040001},{"$f":"AW11+1000","v":2018041001},{"$f":"AX11+1000","v":2018042001}]
[null,null,1.2,null,"Provide the percentage ownership in the entity by any other entity it is rendering financial services to at the end of the reporting period. ",null,"33 , 56",null,{"$f":"I11+1","v":2018001002},null,{"$f":"I12+1000","v":2018002002},{"$f":"K12+1000","v":2018003002},{"$f":"L12+1000","v":2018004002},2018005002,2018006002,2018007002,2018008002,2018009002,2018010002,2018011002,2018012002,2018013002,2018014002,2018015002,2018016002,2018017002,2018018002,2018019002,2018020002,2018021002,2018022002,2018023002,2018024002,2018025002,2018026002,2018027002,2018028002,2018029002,2018030002,2018031002,2018032002,2018033002,2018034002,2018035002,2018036002,2018037002,2018038002,2018039002,2018040002,2018041002,2018042002]
[null,null,1.3,null,"Are these relationships disclosed to customers?",null,35,null,{"$f":"I12+1","v":2018001003},null,2018002003,2018003003,{"$f":"L13+1000","v":2018004003},2018005003,2018006003,2018007003,2018008003,2018009003,2018010003,2018011003,2018012003,2018013003,2018014003,2018015003,2018016003,2018017003,2018018003,2018019003,2018020003,2018021003,2018022003,2018023003,2018024003,2018025003,2018026003,2018027003,2018028003,2018029003,2018030003,2018031003,2018032003,2018033003,2018034003,2018035003,2018036003,2018037003,2018038003,2018039003,2018040003,2018041003,2018042003]
[null,null,1.4,null,"Has there been any change in ownership of the entity during the reporting period?",null,"33 , 56",null,2018001004,null,2018002004,2018003004,{"$f":"L14+1000","v":2018004004},{"$f":"M14+1000","v":2018005004},{"$f":"N14+1000","v":2018006004},{"$f":"O14+1000","v":2018007004},{"$f":"P14+1000","v":2018008004},{"$f":"Q14+1000","v":2018009004},{"$f":"R14+1000","v":2018010004},{"$f":"S14+1000","v":2018011004},{"$f":"T14+1000","v":2018012004},{"$f":"U14+1000","v":2018013004},2018014004,2018015004,2018016004,2018017004,2018018004,2018019004,2018020004,2018021004,2018022004,2018023004,2018024004,2018025004,2018026004,2018027004,2018028004,2018029004,2018030004,2018031004,2018032004,2018033004,2018034004,2018035004,2018036004,2018037004,2018038004,2018039004,2018040004,2018041004,2018042004]
[null,null,1.5,null,"If so, was the change significant enough to change the control of the entity?",null,33,null,2018001005,null,2018002005,2018003005,2018004005,2018005005,2018006005,2018007005,2018008005,2018009005,2018010005,2018011005,2018012005,2018013005,2018014005,2018015005,2018016005,2018017005,2018018005,2018019005,2018020005,2018021005,2018022005,2018023005,2018024005,2018025005,2018026005,2018027005,2018028005,2018029005,2018030005,2018031005,2018032005,2018033005,2018034005,2018035005,2018036005,2018037005,2018038005,2018039005,2018040005,2018041005,2018042005]
[null,null,1.6,null,"State the number of owners for the entity at the end of the reporting period. ",null,33,null,2018001006,null,2018002006,2018003006,2018004006,2018005006,2018006006,2018007006,2018008006,2018009006,2018010006,2018011006,2018012006,2018013006,2018014006,2018015006,2018016006,2018017006,2018018006,2018019006,2018020006,2018021006,2018022006,2018023006,2018024006,2018025006,2018026006,2018027006,2018028006,2018029006,2018030006,2018031006,2018032006,2018033006,2018034006,2018035006,2018036006,2018037006,2018038006,2018039006,2018040006,2018041006,2018042006]
[null,null,1.7,null,"State the number of entities within the Group that the entity does business with in relation to the financial services and products it offers at the end of the reporting period.",null,33,null,2018001007,null,2018002007,2018003007,2018004007,2018005007,2018006007,2018007007,2018008007,2018009007,2018010007,2018011007,2018012007,2018013007,2018014007,2018015007,2018016007,2018017007,2018018007,2018019007,2018020007,2018021007,2018022007,2018023007,2018024007,2018025007,2018026007,2018027007,2018028007,2018029007,2018030007,2018031007,2018032007,2018033007,2018034007,2018035007,2018036007,2018037007,2018038007,2018039007,2018040007,2018041007,2018042007]
[null,null,1.8,null,"State the group shared services that the entity used within the reporting period as per the breakdown below:",null,33,null,2018001008,null,2018002008,2018003008,2018004008,2018005008,2018006008,2018007008,2018008008,2018009008,2018010008,2018011008,2018012008,2018013008,2018014008,2018015008,2018016008,2018017008,2018018008,2018019008,2018020008,2018021008,2018022008,2018023008,2018024008,2018025008,2018026008,2018027008,2018028008,2018029008,2018030008,2018031008,2018032008,2018033008,2018034008,2018035008,2018036008,2018037008,2018038008,2018039008,2018040008,2018041008,2018042008]
[null,null,null,"1.8.1","Compliance;",null,null,null,2018001009,null,2018002009,2018003009,2018004009,2018005009,2018006009,2018007009,2018008009,2018009009,2018010009,2018011009,2018012009,2018013009,2018014009,2018015009,2018016009,2018017009,2018018009,2018019009,2018020009,2018021009,2018022009,2018023009,2018024009,2018025009,2018026009,2018027009,2018028009,2018029009,2018030009,2018031009,2018032009,2018033009,2018034009,2018035009,2018036009,2018037009,2018038009,2018039009,2018040009,2018041009,2018042009]
[null,null,null,"1.8.2","Finance;",null,null,null,2018001010,null,2018002010,2018003010,2018004010,2018005010,2018006010,2018007010,2018008010,2018009010,2018010010,2018011010,2018012010,2018013010,2018014010,2018015010,2018016010,2018017010,2018018010,2018019010,2018020010,2018021010,2018022010,2018023010,2018024010,2018025010,2018026010,2018027010,2018028010,2018029010,2018030010,2018031010,2018032010,2018033010,2018034010,2018035010,2018036010,2018037010,2018038010,2018039010,2018040010,2018041010,2018042010]
[null,null,null,"1.8.3","Legal;",null,null,null,2018001011,null,2018002011,2018003011,2018004011,2018005011,2018006011,2018007011,2018008011,2018009011,2018010011,2018011011,2018012011,2018013011,2018014011,2018015011,2018016011,2018017011,2018018011,2018019011,2018020011,2018021011,2018022011,2018023011,2018024011,2018025011,2018026011,2018027011,2018028011,2018029011,2018030011,2018031011,2018032011,2018033011,2018034011,2018035011,2018036011,2018037011,2018038011,2018039011,2018040011,2018041011,2018042011]
[null,null,null,"1.8.4","Human Resources;",null,null,null,2018001012,null,2018002012,2018003012,2018004012,2018005012,2018006012,2018007012,2018008012,2018009012,2018010012,2018011012,2018012012,2018013012,2018014012,2018015012,2018016012,2018017012,2018018012,2018019012,2018020012,2018021012,2018022012,2018023012,2018024012,2018025012,2018026012,2018027012,2018028012,2018029012,2018030012,2018031012,2018032012,2018033012,2018034012,2018035012,2018036012,2018037012,2018038012,2018039012,2018040012,2018041012,2018042012]
[null,null,null,"1.8.5","IT;",null,null,null,2018001013,null,2018002013,2018003013,2018004013,2018005013,2018006013,2018007013,2018008013,2018009013,2018010013,2018011013,2018012013,2018013013,2018014013,2018015013,2018016013,2018017013,2018018013,2018019013,2018020013,2018021013,2018022013,2018023013,2018024013,2018025013,2018026013,2018027013,2018028013,2018029013,2018030013,2018031013,2018032013,2018033013,2018034013,2018035013,2018036013,2018037013,2018038013,2018039013,2018040013,2018041013,2018042013]
[null,null,null,"1.8.6","Internal Audit;",null,null,null,2018001014,null,2018002014,2018003014,2018004014,2018005014,2018006014,2018007014,2018008014,2018009014,2018010014,2018011014,2018012014,2018013014,2018014014,2018015014,2018016014,2018017014,2018018014,2018019014,2018020014,2018021014,2018022014,2018023014,2018024014,2018025014,2018026014,2018027014,2018028014,2018029014,2018030014,2018031014,2018032014,2018033014,2018034014,2018035014,2018036014,2018037014,2018038014,2018039014,2018040014,2018041014,2018042014]
[null,null,null,"1.8.7","Other (please specify in Comments section).",null,null,null,2018001015,null,2018002015,2018003015,2018004015,2018005015,2018006015,2018007015,2018008015,2018009015,2018010015,2018011015,2018012015,2018013015,2018014015,2018015015,2018016015,2018017015,2018018015,2018019015,2018020015,2018021015,2018022015,2018023015,2018024015,2018025015,2018026015,2018027015,2018028015,2018029015,2018030015,2018031015,2018032015,2018033015,2018034015,2018035015,2018036015,2018037015,2018038015,2018039015,2018040015,2018041015,2018042015]
[null,null,1.9,null,"Were any actual or potential events that constitute a conflict of interest reported during the reporting period?",null,null,null,2018001016,null,2018002016,2018003016,2018004016,2018005016,2018006016,2018007016,2018008016,2018009016,2018010016,2018011016,2018012016,2018013016,2018014016,2018015016,2018016016,2018017016,2018018016,2018019016,2018020016,2018021016,2018022016,2018023016,2018024016,2018025016,2018026016,2018027016,2018028016,2018029016,2018030016,2018031016,2018032016,2018033016,2018034016,2018035016,2018036016,2018037016,2018038016,2018039016,2018040016,2018041016,2018042016]
[null,null,1.1000000000000001,null,"How many declarations of conflict of interest were reported by staff and decided as per the breakdown below",null,null,null,2018001017,null,2018002017,2018003017,2018004017,2018005017,2018006017,2018007017,2018008017,2018009017,2018010017,2018011017,2018012017,2018013017,2018014017,2018015017,2018016017,2018017017,2018018017,2018019017,2018020017,2018021017,2018022017,2018023017,2018024017,2018025017,2018026017,2018027017,2018028017,2018029017,2018030017,2018031017,2018032017,2018033017,2018034017,2018035017,2018036017,2018037017,2018038017,2018039017,2018040017,2018041017,2018042017]
[null,null,null,"1.10","Approved / Accepted",null,null,null,2018001018,null,2018002018,2018003018,2018004018,2018005018,2018006018,2018007018,2018008018,2018009018,2018010018,2018011018,2018012018,2018013018,2018014018,2018015018,2018016018,2018017018,2018018018,2018019018,2018020018,2018021018,2018022018,2018023018,2018024018,2018025018,2018026018,2018027018,2018028018,2018029018,2018030018,2018031018,2018032018,2018033018,2018034018,2018035018,2018036018,2018037018,2018038018,2018039018,2018040018,2018041018,2018042018]
[null,null,null,1.1100000000000001,"Rejected",null,null,null,2018001019,null,2018002019,2018003019,2018004019,2018005019,2018006019,2018007019,2018008019,2018009019,2018010019,2018011019,2018012019,2018013019,2018014019,2018015019,2018016019,2018017019,2018018019,2018019019,2018020019,2018021019,2018022019,2018023019,2018024019,2018025019,2018026019,2018027019,2018028019,2018029019,2018030019,2018031019,2018032019,2018033019,2018034019,2018035019,2018036019,2018037019,2018038019,2018039019,2018040019,2018041019,2018042019]
[]
[null,null,"2   SOURCE OF INCOME"]
[]
[null,null,2.1,null,"State the total commission received during the reporting period. ",null,22,null,{"$f":"I29+1","v":2018001020},null,{"$f":"I33+1000","v":2018002020},{"$f":"K33+1000","v":2018003020},2018004020,2018005020,2018006020,2018007020,2018008020,2018009020,2018010020,2018011020,2018012020,2018013020,{"$f":"V33+1000","v":2018014020},{"$f":"W33+1000","v":2018015020},{"$f":"X33+1000","v":2018016020},{"$f":"Y33+1000","v":2018017020},{"$f":"Z33+1000","v":2018018020},{"$f":"AA33+1000","v":2018019020},{"$f":"AB33+1000","v":2018020020},{"$f":"AC33+1000","v":2018021020},{"$f":"AD33+1000","v":2018022020},{"$f":"AE33+1000","v":2018023020},{"$f":"AF33+1000","v":2018024020},{"$f":"AG33+1000","v":2018025020},{"$f":"AH33+1000","v":2018026020},{"$f":"AI33+1000","v":2018027020},{"$f":"AJ33+1000","v":2018028020},{"$f":"AK33+1000","v":2018029020},{"$f":"AL33+1000","v":2018030020},{"$f":"AM33+1000","v":2018031020},{"$f":"AN33+1000","v":2018032020},{"$f":"AO33+1000","v":2018033020},{"$f":"AP33+1000","v":2018034020},{"$f":"AQ33+1000","v":2018035020},{"$f":"AR33+1000","v":2018036020},{"$f":"AS33+1000","v":2018037020},{"$f":"AT33+1000","v":2018038020},{"$f":"AU33+1000","v":2018039020},{"$f":"AV33+1000","v":2018040020},{"$f":"AW33+1000","v":2018041020},{"$f":"AX33+1000","v":2018042020}]
[null,null,2.2000000000000002,null,"State the total commission earned during the reporting period.",null,21,null,{"$f":"I33+1","v":2018001021},null,2018002021,{"$f":"K34+1000","v":2018003021},{"$f":"L34+1000","v":2018004021},{"$f":"M34+1000","v":2018005021},{"$f":"N34+1000","v":2018006021},{"$f":"O34+1000","v":2018007021},{"$f":"P34+1000","v":2018008021},{"$f":"Q34+1000","v":2018009021},{"$f":"R34+1000","v":2018010021},{"$f":"S34+1000","v":2018011021},{"$f":"T34+1000","v":2018012021},{"$f":"U34+1000","v":2018013021},2018014021,2018015021,2018016021,2018017021,2018018021,2018019021,2018020021,2018021021,2018022021,2018023021,2018024021,2018025021,2018026021,2018027021,2018028021,2018029021,2018030021,2018031021,2018032021,2018033021,2018034021,2018035021,2018036021,2018037021,2018038021,2018039021,2018040021,2018041021,2018042021]
[null,null,2.2999999999999998,null,"State the total fees and income received during the reporting period as per the breakdown below:. ",null,null,null,2018001022,null,2018002022,2018003022,2018004022,2018005022,2018006022,2018007022,2018008022,2018009022,2018010022,2018011022,2018012022,2018013022,2018014022,2018015022,2018016022,2018017022,2018018022,2018019022,2018020022,2018021022,2018022022,2018023022,2018024022,2018025022,2018026022,2018027022,2018028022,2018029022,2018030022,2018031022,2018032022,2018033022,2018034022,2018035022,2018036022,2018037022,2018038022,2018039022,2018040022,2018041022,2018042022]
[null,null,null,"2.3.1","Binder fees;",null,9,null,2018001023,null,2018002023,2018003023,2018004023,2018005023,2018006023,2018007023,2018008023,2018009023,2018010023,2018011023,2018012023,2018013023,2018014023,2018015023,2018016023,2018017023,2018018023,2018019023,2018020023,2018021023,2018022023,2018023023,2018024023,2018025023,2018026023,2018027023,2018028023,2018029023,2018030023,2018031023,2018032023,2018033023,2018034023,2018035023,2018036023,2018037023,2018038023,2018039023,2018040023,2018041023,2018042023]
[null,null,null,"2.3.2","Outsourcing fees;",null,"62 , 55",null,2018001024,null,2018002024,2018003024,2018004024,2018005024,2018006024,2018007024,2018008024,2018009024,2018010024,2018011024,2018012024,2018013024,2018014024,2018015024,2018016024,2018017024,2018018024,2018019024,2018020024,2018021024,2018022024,2018023024,2018024024,2018025024,2018026024,2018027024,2018028024,2018029024,2018030024,2018031024,2018032024,2018033024,2018034024,2018035024,2018036024,2018037024,2018038024,2018039024,2018040024,2018041024,2018042024]
[null,null,null,"2.3.3","Broker fees;",null,null,null,2018001025,null,2018002025,2018003025,2018004025,2018005025,2018006025,2018007025,2018008025,2018009025,2018010025,2018011025,2018012025,2018013025,2018014025,2018015025,2018016025,2018017025,2018018025,2018019025,2018020025,2018021025,2018022025,2018023025,2018024025,2018025025,2018026025,2018027025,2018028025,2018029025,2018030025,2018031025,2018032025,2018033025,2018034025,2018035025,2018036025,2018037025,2018038025,2018039025,2018040025,2018041025,2018042025]
[null,null,null,"2.3.4","Management fees;",null,48,null,2018001026,null,2018002026,2018003026,2018004026,2018005026,2018006026,2018007026,2018008026,2018009026,2018010026,2018011026,2018012026,2018013026,2018014026,2018015026,2018016026,2018017026,2018018026,2018019026,2018020026,2018021026,2018022026,2018023026,2018024026,2018025026,2018026026,2018027026,2018028026,2018029026,2018030026,2018031026,2018032026,2018033026,2018034026,2018035026,2018036026,2018037026,2018038026,2018039026,2018040026,2018041026,2018042026]
[null,null,null,"2.3.5","Administration fees;",null,2,null,2018001027,null,2018002027,2018003027,2018004027,2018005027,2018006027,2018007027,2018008027,2018009027,2018010027,2018011027,2018012027,2018013027,2018014027,2018015027,2018016027,2018017027,2018018027,2018019027,2018020027,2018021027,2018022027,2018023027,2018024027,2018025027,2018026027,2018027027,2018028027,2018029027,2018030027,2018031027,2018032027,2018033027,2018034027,2018035027,2018036027,2018037027,2018038027,2018039027,2018040027,2018041027,2018042027]
[null,null,null,"2.3.6","Performance fees;",null,58,null,2018001028,null,2018002028,2018003028,2018004028,2018005028,2018006028,2018007028,2018008028,2018009028,2018010028,2018011028,2018012028,2018013028,2018014028,2018015028,2018016028,2018017028,2018018028,2018019028,2018020028,2018021028,2018022028,2018023028,2018024028,2018025028,2018026028,2018027028,2018028028,2018029028,2018030028,2018031028,2018032028,2018033028,2018034028,2018035028,2018036028,2018037028,2018038028,2018039028,2018040028,2018041028,2018042028]
[null,null,null,"2.3.7","Switching fees;",null,71,null,2018001029,null,2018002029,2018003029,2018004029,2018005029,2018006029,2018007029,2018008029,2018009029,2018010029,2018011029,2018012029,2018013029,2018014029,2018015029,2018016029,2018017029,2018018029,2018019029,2018020029,2018021029,2018022029,2018023029,2018024029,2018025029,2018026029,2018027029,2018028029,2018029029,2018030029,2018031029,2018032029,2018033029,2018034029,2018035029,2018036029,2018037029,2018038029,2018039029,2018040029,2018041029,2018042029]
[null,null,null,"2.3.8","Index fees;",null,null,null,2018001030,null,2018002030,2018003030,2018004030,2018005030,2018006030,2018007030,2018008030,2018009030,2018010030,2018011030,2018012030,2018013030,2018014030,2018015030,2018016030,2018017030,2018018030,2018019030,2018020030,2018021030,2018022030,2018023030,2018024030,2018025030,2018026030,2018027030,2018028030,2018029030,2018030030,2018031030,2018032030,2018033030,2018034030,2018035030,2018036030,2018037030,2018038030,2018039030,2018040030,2018041030,2018042030]
[null,null,null,"2.3.9","Aggregator fees;",null,5,null,2018001031,null,2018002031,2018003031,2018004031,2018005031,2018006031,2018007031,2018008031,2018009031,2018010031,2018011031,2018012031,2018013031,2018014031,2018015031,2018016031,2018017031,2018018031,2018019031,2018020031,2018021031,2018022031,2018023031,2018024031,2018025031,2018026031,2018027031,2018028031,2018029031,2018030031,2018031031,2018032031,2018033031,2018034031,2018035031,2018036031,2018037031,2018038031,2018039031,2018040031,2018041031,2018042031]
[null,null,null,"2.3.10","Referral fees;",null,70,null,2018001032,null,2018002032,2018003032,2018004032,2018005032,2018006032,2018007032,2018008032,2018009032,2018010032,2018011032,2018012032,2018013032,2018014032,2018015032,2018016032,2018017032,2018018032,2018019032,2018020032,2018021032,2018022032,2018023032,2018024032,2018025032,2018026032,2018027032,2018028032,2018029032,2018030032,2018031032,2018032032,2018033032,2018034032,2018035032,2018036032,2018037032,2018038032,2018039032,2018040032,2018041032,2018042032]
[null,null,null,"2.3.11","Dividend income;",null,"32, 34",null,2018001033,null,2018002033,2018003033,2018004033,2018005033,2018006033,2018007033,2018008033,2018009033,2018010033,2018011033,2018012033,2018013033,2018014033,2018015033,2018016033,2018017033,2018018033,2018019033,2018020033,2018021033,2018022033,2018023033,2018024033,2018025033,2018026033,2018027033,2018028033,2018029033,2018030033,2018031033,2018032033,2018033033,2018034033,2018035033,2018036033,2018037033,2018038033,2018039033,2018040033,2018041033,2018042033]
[null,null,null,"2.3.12","Interest income;",null,49,null,2018001034,null,2018002034,2018003034,2018004034,2018005034,2018006034,2018007034,2018008034,2018009034,2018010034,2018011034,2018012034,2018013034,2018014034,2018015034,2018016034,2018017034,2018018034,2018019034,2018020034,2018021034,2018022034,2018023034,2018024034,2018025034,2018026034,2018027034,2018028034,2018029034,2018030034,2018031034,2018032034,2018033034,2018034034,2018035034,2018036034,2018037034,2018038034,2018039034,2018040034,2018041034,2018042034]
[null,null,null,"2.3.13","Other (please specify in Comments section).",null,null,null,2018001035,null,2018002035,2018003035,2018004035,2018005035,2018006035,2018007035,2018008035,2018009035,2018010035,2018011035,2018012035,2018013035,2018014035,2018015035,2018016035,2018017035,2018018035,2018019035,2018020035,2018021035,2018022035,2018023035,2018024035,2018025035,2018026035,2018027035,2018028035,2018029035,2018030035,2018031035,2018032035,2018033035,2018034035,2018035035,2018036035,2018037035,2018038035,2018039035,2018040035,2018041035,2018042035]
[null,null,2.4,null,"State the total value of financial interest (excluding non-cash incentives) received at the end of the reporting period.",null,"45 , 46",null,2018001036,null,2018002036,2018003036,2018004036,2018005036,2018006036,2018007036,2018008036,2018009036,2018010036,2018011036,2018012036,2018013036,2018014036,2018015036,2018016036,2018017036,2018018036,2018019036,2018020036,2018021036,2018022036,2018023036,2018024036,2018025036,2018026036,2018027036,2018028036,2018029036,2018030036,2018031036,2018032036,2018033036,2018034036,2018035036,2018036036,2018037036,2018038036,2018039036,2018040036,2018041036,2018042036]
[null,null,2.5,null,"State the total value of all non-cash incentives received at the end of the reporting period",null,"45 , 46",null,2018001037,null,2018002037,2018003037,2018004037,2018005037,2018006037,2018007037,2018008037,2018009037,2018010037,2018011037,2018012037,2018013037,2018014037,2018015037,2018016037,2018017037,2018018037,2018019037,2018020037,2018021037,2018022037,2018023037,2018024037,2018025037,2018026037,2018027037,2018028037,2018029037,2018030037,2018031037,2018032037,2018033037,2018034037,2018035037,2018036037,2018037037,2018038037,2018039037,2018040037,2018041037,2018042037]
[null,null,2.6,null,"State the total value of funds which the entity has invested, other than seed capital at the end of the reporting period.",null,"33 , 68",null,2018001038,null,2018002038,2018003038,2018004038,2018005038,2018006038,2018007038,2018008038,2018009038,2018010038,2018011038,2018012038,2018013038,2018014038,2018015038,2018016038,2018017038,2018018038,2018019038,2018020038,2018021038,2018022038,2018023038,2018024038,2018025038,2018026038,2018027038,2018028038,2018029038,2018030038,2018031038,2018032038,2018033038,2018034038,2018035038,2018036038,2018037038,2018038038,2018039038,2018040038,2018041038,2018042038]
[null,null,2.7,null,"State the total value of funds which the entity has invested into portfolios either administered by them or co-named / branded with them.",null,33,null,2018001039,null,2018002039,2018003039,2018004039,2018005039,2018006039,2018007039,2018008039,2018009039,2018010039,2018011039,2018012039,2018013039,2018014039,2018015039,2018016039,2018017039,2018018039,2018019039,2018020039,2018021039,2018022039,2018023039,2018024039,2018025039,2018026039,2018027039,2018028039,2018029039,2018030039,2018031039,2018032039,2018033039,2018034039,2018035039,2018036039,2018037039,2018038039,2018039039,2018040039,2018041039,2018042039]
[null,null,2.8,null,"State the percentage of assets invested with the sponsor or associated companies at the end of the reporting period",null,null,null,2018001040,null,2018002040,2018003040,2018004040,2018005040,2018006040,2018007040,2018008040,2018009040,2018010040,2018011040,2018012040,2018013040,2018014040,2018015040,2018016040,2018017040,2018018040,2018019040,2018020040,2018021040,2018022040,2018023040,2018024040,2018025040,2018026040,2018027040,2018028040,2018029040,2018030040,2018031040,2018032040,2018033040,2018034040,2018035040,2018036040,2018037040,2018038040,2018039040,2018040040,2018041040,2018042040]
[]
[null,null,"3 EXPENSES"]
[]
[null,null,3.1,null,"State the total amount of commission paid during the reporting period",null,null,null,{"$f":"I53+1","v":2018001041},null,{"$f":"I57+1000","v":2018002041},{"$f":"K57+1000","v":2018003041},2018004041,2018005041,2018006041,2018007041,2018008041,2018009041,2018010041,2018011041,2018012041,2018013041,{"$f":"V57+1000","v":2018014041},{"$f":"W57+1000","v":2018015041},{"$f":"X57+1000","v":2018016041},{"$f":"Y57+1000","v":2018017041},{"$f":"Z57+1000","v":2018018041},{"$f":"AA57+1000","v":2018019041},{"$f":"AB57+1000","v":2018020041},{"$f":"AC57+1000","v":2018021041},{"$f":"AD57+1000","v":2018022041},{"$f":"AE57+1000","v":2018023041},{"$f":"AF57+1000","v":2018024041},{"$f":"AG57+1000","v":2018025041},{"$f":"AH57+1000","v":2018026041},{"$f":"AI57+1000","v":2018027041},{"$f":"AJ57+1000","v":2018028041},{"$f":"AK57+1000","v":2018029041},{"$f":"AL57+1000","v":2018030041},{"$f":"AM57+1000","v":2018031041},{"$f":"AN57+1000","v":2018032041},{"$f":"AO57+1000","v":2018033041},{"$f":"AP57+1000","v":2018034041},{"$f":"AQ57+1000","v":2018035041},{"$f":"AR57+1000","v":2018036041},{"$f":"AS57+1000","v":2018037041},{"$f":"AT57+1000","v":2018038041},{"$f":"AU57+1000","v":2018039041},{"$f":"AV57+1000","v":2018040041},{"$f":"AW57+1000","v":2018041041},{"$f":"AX57+1000","v":2018042041}]
[null,null,3.2,null,"State the total percentage of commission paid, in relation to the total value of your book of business",null,null,null,{"$f":"I57+1","v":2018001042},null,2018002042,{"$f":"K58+1000","v":2018003042},{"$f":"L58+1000","v":2018004042},{"$f":"M58+1000","v":2018005042},{"$f":"N58+1000","v":2018006042},{"$f":"O58+1000","v":2018007042},{"$f":"P58+1000","v":2018008042},{"$f":"Q58+1000","v":2018009042},{"$f":"R58+1000","v":2018010042},{"$f":"S58+1000","v":2018011042},{"$f":"T58+1000","v":2018012042},{"$f":"U58+1000","v":2018013042},2018014042,2018015042,2018016042,2018017042,2018018042,2018019042,2018020042,2018021042,2018022042,2018023042,2018024042,2018025042,2018026042,2018027042,2018028042,2018029042,2018030042,2018031042,2018032042,2018033042,2018034042,2018035042,2018036042,2018037042,2018038042,2018039042,2018040042,2018041042,2018042042]
[null,null,3.3,null,"State the total value of remuneration paid during the reporting period as per the breakdown below:",null,null,null,2018001043,null,2018002043,2018003043,2018004043,2018005043,2018006043,2018007043,2018008043,2018009043,2018010043,2018011043,2018012043,2018013043,2018014043,2018015043,2018016043,2018017043,2018018043,2018019043,2018020043,2018021043,2018022043,2018023043,2018024043,2018025043,2018026043,2018027043,2018028043,2018029043,2018030043,2018031043,2018032043,2018033043,2018034043,2018035043,2018036043,2018037043,2018038043,2018039043,2018040043,2018041043,2018042043]
[null,null,null,"3.3.1","Principal Officer;",null,null,null,2018001044,null,2018002044,2018003044,2018004044,2018005044,2018006044,2018007044,2018008044,2018009044,2018010044,2018011044,2018012044,2018013044,2018014044,2018015044,2018016044,2018017044,2018018044,2018019044,2018020044,2018021044,2018022044,2018023044,2018024044,2018025044,2018026044,2018027044,2018028044,2018029044,2018030044,2018031044,2018032044,2018033044,2018034044,2018035044,2018036044,2018037044,2018038044,2018039044,2018040044,2018041044,2018042044]
[null,null,null,"3.3.2","Trustees",null,null,null,2018001045,null,2018002045,2018003045,2018004045,2018005045,2018006045,2018007045,2018008045,2018009045,2018010045,2018011045,2018012045,2018013045,2018014045,2018015045,2018016045,2018017045,2018018045,2018019045,2018020045,2018021045,2018022045,2018023045,2018024045,2018025045,2018026045,2018027045,2018028045,2018029045,2018030045,2018031045,2018032045,2018033045,2018034045,2018035045,2018036045,2018037045,2018038045,2018039045,2018040045,2018041045,2018042045]
[null,null,null,"3.3.3","Board",null,null,null,2018001046,null,2018002046,2018003046,2018004046,2018005046,2018006046,2018007046,2018008046,2018009046,2018010046,2018011046,2018012046,2018013046,2018014046,2018015046,2018016046,2018017046,2018018046,2018019046,2018020046,2018021046,2018022046,2018023046,2018024046,2018025046,2018026046,2018027046,2018028046,2018029046,2018030046,2018031046,2018032046,2018033046,2018034046,2018035046,2018036046,2018037046,2018038046,2018039046,2018040046,2018041046,2018042046]
[null,null,null,"3.3.4","Executives",null,null,null,2018001047,null,2018002047,2018003047,2018004047,2018005047,2018006047,2018007047,2018008047,2018009047,2018010047,2018011047,2018012047,2018013047,2018014047,2018015047,2018016047,2018017047,2018018047,2018019047,2018020047,2018021047,2018022047,2018023047,2018024047,2018025047,2018026047,2018027047,2018028047,2018029047,2018030047,2018031047,2018032047,2018033047,2018034047,2018035047,2018036047,2018037047,2018038047,2018039047,2018040047,2018041047,2018042047]
[null,null,null,"3.3.5","Senior Management",null,null,null,2018001048,null,2018002048,2018003048,2018004048,2018005048,2018006048,2018007048,2018008048,2018009048,2018010048,2018011048,2018012048,2018013048,2018014048,2018015048,2018016048,2018017048,2018018048,2018019048,2018020048,2018021048,2018022048,2018023048,2018024048,2018025048,2018026048,2018027048,2018028048,2018029048,2018030048,2018031048,2018032048,2018033048,2018034048,2018035048,2018036048,2018037048,2018038048,2018039048,2018040048,2018041048,2018042048]
[null,null,null,"3.3.6","Other staff members",null,null,null,2018001049,null,2018002049,2018003049,2018004049,2018005049,2018006049,2018007049,2018008049,2018009049,2018010049,2018011049,2018012049,2018013049,2018014049,2018015049,2018016049,2018017049,2018018049,2018019049,2018020049,2018021049,2018022049,2018023049,2018024049,2018025049,2018026049,2018027049,2018028049,2018029049,2018030049,2018031049,2018032049,2018033049,2018034049,2018035049,2018036049,2018037049,2018038049,2018039049,2018040049,2018041049,2018042049]
[null,null,3.4,null,"State the total value of expenses paid during the reporting period in respect of the:",null,null,null,2018001050,null,2018002050,2018003050,2018004050,2018005050,2018006050,2018007050,2018008050,2018009050,2018010050,2018011050,2018012050,2018013050,2018014050,2018015050,2018016050,2018017050,2018018050,2018019050,2018020050,2018021050,2018022050,2018023050,2018024050,2018025050,2018026050,2018027050,2018028050,2018029050,2018030050,2018031050,2018032050,2018033050,2018034050,2018035050,2018036050,2018037050,2018038050,2018039050,2018040050,2018041050,2018042050]
[null,null,null,"3.4.1","Principal Officer;",null,null,null,2018001051,null,2018002051,2018003051,2018004051,2018005051,2018006051,2018007051,2018008051,2018009051,2018010051,2018011051,2018012051,2018013051,2018014051,2018015051,2018016051,2018017051,2018018051,2018019051,2018020051,2018021051,2018022051,2018023051,2018024051,2018025051,2018026051,2018027051,2018028051,2018029051,2018030051,2018031051,2018032051,2018033051,2018034051,2018035051,2018036051,2018037051,2018038051,2018039051,2018040051,2018041051,2018042051]
[null,null,null,"3.4.2","Trustees",null,null,null,2018001052,null,2018002052,2018003052,2018004052,2018005052,2018006052,2018007052,2018008052,2018009052,2018010052,2018011052,2018012052,2018013052,2018014052,2018015052,2018016052,2018017052,2018018052,2018019052,2018020052,2018021052,2018022052,2018023052,2018024052,2018025052,2018026052,2018027052,2018028052,2018029052,2018030052,2018031052,2018032052,2018033052,2018034052,2018035052,2018036052,2018037052,2018038052,2018039052,2018040052,2018041052,2018042052]
[null,null,null,"3.4.3","Board",null,null,null,2018001053,null,2018002053,2018003053,2018004053,2018005053,2018006053,2018007053,2018008053,2018009053,2018010053,2018011053,2018012053,2018013053,2018014053,2018015053,2018016053,2018017053,2018018053,2018019053,2018020053,2018021053,2018022053,2018023053,2018024053,2018025053,2018026053,2018027053,2018028053,2018029053,2018030053,2018031053,2018032053,2018033053,2018034053,2018035053,2018036053,2018037053,2018038053,2018039053,2018040053,2018041053,2018042053]
[null,null,null,"3.4.4","Executives",null,null,null,2018001054,null,2018002054,2018003054,2018004054,2018005054,2018006054,2018007054,2018008054,2018009054,2018010054,2018011054,2018012054,2018013054,2018014054,2018015054,2018016054,2018017054,2018018054,2018019054,2018020054,2018021054,2018022054,2018023054,2018024054,2018025054,2018026054,2018027054,2018028054,2018029054,2018030054,2018031054,2018032054,2018033054,2018034054,2018035054,2018036054,2018037054,2018038054,2018039054,2018040054,2018041054,2018042054]
[null,null,null,"3.4.5","Senior Management",null,null,null,2018001055,null,2018002055,2018003055,2018004055,2018005055,2018006055,2018007055,2018008055,2018009055,2018010055,2018011055,2018012055,2018013055,2018014055,2018015055,2018016055,2018017055,2018018055,2018019055,2018020055,2018021055,2018022055,2018023055,2018024055,2018025055,2018026055,2018027055,2018028055,2018029055,2018030055,2018031055,2018032055,2018033055,2018034055,2018035055,2018036055,2018037055,2018038055,2018039055,2018040055,2018041055,2018042055]
[null,null,null,"3.4.6","Other staff members",null,null,null,2018001056,null,2018002056,2018003056,2018004056,2018005056,2018006056,2018007056,2018008056,2018009056,2018010056,2018011056,2018012056,2018013056,2018014056,2018015056,2018016056,2018017056,2018018056,2018019056,2018020056,2018021056,2018022056,2018023056,2018024056,2018025056,2018026056,2018027056,2018028056,2018029056,2018030056,2018031056,2018032056,2018033056,2018034056,2018035056,2018036056,2018037056,2018038056,2018039056,2018040056,2018041056,2018042056]
[null,null,3.5,null,"State the total amount of financial interest paid during the reporting period",null,null,null,2018001057,null,2018002057,2018003057,2018004057,2018005057,2018006057,2018007057,2018008057,2018009057,2018010057,2018011057,2018012057,2018013057,2018014057,2018015057,2018016057,2018017057,2018018057,2018019057,2018020057,2018021057,2018022057,2018023057,2018024057,2018025057,2018026057,2018027057,2018028057,2018029057,2018030057,2018031057,2018032057,2018033057,2018034057,2018035057,2018036057,2018037057,2018038057,2018039057,2018040057,2018041057,2018042057]
[null,null,3.6,null,"State the amount of legal costs incurred by the entity during the reporting period.",null,33,null,2018001058,null,2018002058,2018003058,2018004058,2018005058,2018006058,2018007058,2018008058,2018009058,2018010058,2018011058,2018012058,2018013058,2018014058,2018015058,2018016058,2018017058,2018018058,2018019058,2018020058,2018021058,2018022058,2018023058,2018024058,2018025058,2018026058,2018027058,2018028058,2018029058,2018030058,2018031058,2018032058,2018033058,2018034058,2018035058,2018036058,2018037058,2018038058,2018039058,2018040058,2018041058,2018042058]
[null,null,3.7,"","State the total fees paid by the entity during the reporting period as per the breakdown below:",null,33,null,2018001059,null,2018002059,2018003059,2018004059,2018005059,2018006059,2018007059,2018008059,2018009059,2018010059,2018011059,2018012059,2018013059,2018014059,2018015059,2018016059,2018017059,2018018059,2018019059,2018020059,2018021059,2018022059,2018023059,2018024059,2018025059,2018026059,2018027059,2018028059,2018029059,2018030059,2018031059,2018032059,2018033059,2018034059,2018035059,2018036059,2018037059,2018038059,2018039059,2018040059,2018041059,2018042059]
[null,null,null,"3.7.1","Administration fees;",null,2,null,2018001060,null,2018002060,2018003060,2018004060,2018005060,2018006060,2018007060,2018008060,2018009060,2018010060,2018011060,2018012060,2018013060,2018014060,2018015060,2018016060,2018017060,2018018060,2018019060,2018020060,2018021060,2018022060,2018023060,2018024060,2018025060,2018026060,2018027060,2018028060,2018029060,2018030060,2018031060,2018032060,2018033060,2018034060,2018035060,2018036060,2018037060,2018038060,2018039060,2018040060,2018041060,2018042060]
[null,null,null,"3.7.2","Management fees;",null,48,null,2018001061,null,2018002061,2018003061,2018004061,2018005061,2018006061,2018007061,2018008061,2018009061,2018010061,2018011061,2018012061,2018013061,2018014061,2018015061,2018016061,2018017061,2018018061,2018019061,2018020061,2018021061,2018022061,2018023061,2018024061,2018025061,2018026061,2018027061,2018028061,2018029061,2018030061,2018031061,2018032061,2018033061,2018034061,2018035061,2018036061,2018037061,2018038061,2018039061,2018040061,2018041061,2018042061]
[null,null,null,"3.7.3","Performance fees;",null,58,null,2018001062,null,2018002062,2018003062,2018004062,2018005062,2018006062,2018007062,2018008062,2018009062,2018010062,2018011062,2018012062,2018013062,2018014062,2018015062,2018016062,2018017062,2018018062,2018019062,2018020062,2018021062,2018022062,2018023062,2018024062,2018025062,2018026062,2018027062,2018028062,2018029062,2018030062,2018031062,2018032062,2018033062,2018034062,2018035062,2018036062,2018037062,2018038062,2018039062,2018040062,2018041062,2018042062]
[null,null,null,"3.7.4","Switching fees;",null,78,null,2018001063,null,2018002063,2018003063,2018004063,2018005063,2018006063,2018007063,2018008063,2018009063,2018010063,2018011063,2018012063,2018013063,2018014063,2018015063,2018016063,2018017063,2018018063,2018019063,2018020063,2018021063,2018022063,2018023063,2018024063,2018025063,2018026063,2018027063,2018028063,2018029063,2018030063,2018031063,2018032063,2018033063,2018034063,2018035063,2018036063,2018037063,2018038063,2018039063,2018040063,2018041063,2018042063]
[null,null,null,"3.7.5","Trading fees;",null,null,null,2018001064,null,2018002064,2018003064,2018004064,2018005064,2018006064,2018007064,2018008064,2018009064,2018010064,2018011064,2018012064,2018013064,2018014064,2018015064,2018016064,2018017064,2018018064,2018019064,2018020064,2018021064,2018022064,2018023064,2018024064,2018025064,2018026064,2018027064,2018028064,2018029064,2018030064,2018031064,2018032064,2018033064,2018034064,2018035064,2018036064,2018037064,2018038064,2018039064,2018040064,2018041064,2018042064]
[null,null,null,"3.7.6","Dividend Expense;",null,null,null,2018001065,null,2018002065,2018003065,2018004065,2018005065,2018006065,2018007065,2018008065,2018009065,2018010065,2018011065,2018012065,2018013065,2018014065,2018015065,2018016065,2018017065,2018018065,2018019065,2018020065,2018021065,2018022065,2018023065,2018024065,2018025065,2018026065,2018027065,2018028065,2018029065,2018030065,2018031065,2018032065,2018033065,2018034065,2018035065,2018036065,2018037065,2018038065,2018039065,2018040065,2018041065,2018042065]
[null,null,null,"3.7.7","Interest Expense;",null,null,null,2018001066,null,2018002066,2018003066,2018004066,2018005066,2018006066,2018007066,2018008066,2018009066,2018010066,2018011066,2018012066,2018013066,2018014066,2018015066,2018016066,2018017066,2018018066,2018019066,2018020066,2018021066,2018022066,2018023066,2018024066,2018025066,2018026066,2018027066,2018028066,2018029066,2018030066,2018031066,2018032066,2018033066,2018034066,2018035066,2018036066,2018037066,2018038066,2018039066,2018040066,2018041066,2018042066]
[null,null,null,"3.7.8","Audit fees;",null,null,null,2018001067,null,2018002067,2018003067,2018004067,2018005067,2018006067,2018007067,2018008067,2018009067,2018010067,2018011067,2018012067,2018013067,2018014067,2018015067,2018016067,2018017067,2018018067,2018019067,2018020067,2018021067,2018022067,2018023067,2018024067,2018025067,2018026067,2018027067,2018028067,2018029067,2018030067,2018031067,2018032067,2018033067,2018034067,2018035067,2018036067,2018037067,2018038067,2018039067,2018040067,2018041067,2018042067]
[null,null,null,"3.7.9","Outsourcing fees",null,"62 , 55",null,2018001068,null,2018002068,2018003068,2018004068,2018005068,2018006068,2018007068,2018008068,2018009068,2018010068,2018011068,2018012068,2018013068,2018014068,2018015068,2018016068,2018017068,2018018068,2018019068,2018020068,2018021068,2018022068,2018023068,2018024068,2018025068,2018026068,2018027068,2018028068,2018029068,2018030068,2018031068,2018032068,2018033068,2018034068,2018035068,2018036068,2018037068,2018038068,2018039068,2018040068,2018041068,2018042068]
[null,null,null,"3.7.10","Bank fees;",null,9,null,2018001069,null,2018002069,2018003069,2018004069,2018005069,2018006069,2018007069,2018008069,2018009069,2018010069,2018011069,2018012069,2018013069,2018014069,2018015069,2018016069,2018017069,2018018069,2018019069,2018020069,2018021069,2018022069,2018023069,2018024069,2018025069,2018026069,2018027069,2018028069,2018029069,2018030069,2018031069,2018032069,2018033069,2018034069,2018035069,2018036069,2018037069,2018038069,2018039069,2018040069,2018041069,2018042069]
[null,null,null,"3.7.11","Trustee fees;",null,null,null,2018001070,null,2018002070,2018003070,2018004070,2018005070,2018006070,2018007070,2018008070,2018009070,2018010070,2018011070,2018012070,2018013070,2018014070,2018015070,2018016070,2018017070,2018018070,2018019070,2018020070,2018021070,2018022070,2018023070,2018024070,2018025070,2018026070,2018027070,2018028070,2018029070,2018030070,2018031070,2018032070,2018033070,2018034070,2018035070,2018036070,2018037070,2018038070,2018039070,2018040070,2018041070,2018042070]
[null,null,null,"3.7.12","Other (please specify in Comments section).",null,null,null,2018001071,null,2018002071,2018003071,2018004071,2018005071,2018006071,2018007071,2018008071,2018009071,2018010071,2018011071,2018012071,2018013071,2018014071,2018015071,2018016071,2018017071,2018018071,2018019071,2018020071,2018021071,2018022071,2018023071,2018024071,2018025071,2018026071,2018027071,2018028071,2018029071,2018030071,2018031071,2018032071,2018033071,2018034071,2018035071,2018036071,2018037071,2018038071,2018039071,2018040071,2018041071,2018042071]
[null,null,3.8,null,"Are there incentive programmes offered to staff members?",null,null,null,2018001072,null,2018002072,2018003072,2018004072,2018005072,2018006072,2018007072,2018008072,2018009072,2018010072,2018011072,2018012072,2018013072,2018014072,2018015072,2018016072,2018017072,2018018072,2018019072,2018020072,2018021072,2018022072,2018023072,2018024072,2018025072,2018026072,2018027072,2018028072,2018029072,2018030072,2018031072,2018032072,2018033072,2018034072,2018035072,2018036072,2018037072,2018038072,2018039072,2018040072,2018041072,2018042072]
[null,null,3.9,null,"Does the entity offer incentives to staff members linked to TCF outcomes?",null,"33 , 45 , 46",null,2018001073,null,2018002073,2018003073,2018004073,2018005073,2018006073,2018007073,2018008073,2018009073,2018010073,2018011073,2018012073,2018013073,2018014073,2018015073,2018016073,2018017073,2018018073,2018019073,2018020073,2018021073,2018022073,2018023073,2018024073,2018025073,2018026073,2018027073,2018028073,2018029073,2018030073,2018031073,2018032073,2018033073,2018034073,2018035073,2018036073,2018037073,2018038073,2018039073,2018040073,2018041073,2018042073]
[null,null,3.1,null,"Does the entity offer incentives to staff members linked to customer education?",null,"33 , 45 , 46",null,2018001074,null,2018002074,2018003074,2018004074,2018005074,2018006074,2018007074,2018008074,2018009074,2018010074,2018011074,2018012074,2018013074,2018014074,2018015074,2018016074,2018017074,2018018074,2018019074,2018020074,2018021074,2018022074,2018023074,2018024074,2018025074,2018026074,2018027074,2018028074,2018029074,2018030074,2018031074,2018032074,2018033074,2018034074,2018035074,2018036074,2018037074,2018038074,2018039074,2018040074,2018041074,2018042074]
[null,null,3.11,null,"Are the incentives offered to staff members by the entity based on:",null,"33 , 45 , 46",null,2018001075,null,2018002075,2018003075,2018004075,2018005075,2018006075,2018007075,2018008075,2018009075,2018010075,2018011075,2018012075,2018013075,2018014075,2018015075,2018016075,2018017075,2018018075,2018019075,2018020075,2018021075,2018022075,2018023075,2018024075,2018025075,2018026075,2018027075,2018028075,2018029075,2018030075,2018031075,2018032075,2018033075,2018034075,2018035075,2018036075,2018037075,2018038075,2018039075,2018040075,2018041075,2018042075]
[null,null,null,"3..1.1","Individual performance;",null,null,null,2018001076,null,2018002076,2018003076,2018004076,2018005076,2018006076,2018007076,2018008076,2018009076,2018010076,2018011076,2018012076,2018013076,2018014076,2018015076,2018016076,2018017076,2018018076,2018019076,2018020076,2018021076,2018022076,2018023076,2018024076,2018025076,2018026076,2018027076,2018028076,2018029076,2018030076,2018031076,2018032076,2018033076,2018034076,2018035076,2018036076,2018037076,2018038076,2018039076,2018040076,2018041076,2018042076]
[null,null,null,"3..1.2","Team performance;",null,null,null,2018001077,null,2018002077,2018003077,2018004077,2018005077,2018006077,2018007077,2018008077,2018009077,2018010077,2018011077,2018012077,2018013077,2018014077,2018015077,2018016077,2018017077,2018018077,2018019077,2018020077,2018021077,2018022077,2018023077,2018024077,2018025077,2018026077,2018027077,2018028077,2018029077,2018030077,2018031077,2018032077,2018033077,2018034077,2018035077,2018036077,2018037077,2018038077,2018039077,2018040077,2018041077,2018042077]
[null,null,null,"3..1.3","Entity's performance;",null,33,null,2018001078,null,2018002078,2018003078,2018004078,2018005078,2018006078,2018007078,2018008078,2018009078,2018010078,2018011078,2018012078,2018013078,2018014078,2018015078,2018016078,2018017078,2018018078,2018019078,2018020078,2018021078,2018022078,2018023078,2018024078,2018025078,2018026078,2018027078,2018028078,2018029078,2018030078,2018031078,2018032078,2018033078,2018034078,2018035078,2018036078,2018037078,2018038078,2018039078,2018040078,2018041078,2018042078]
[null,null,null,"3..1.4","Other (please specify in Comments section).",null,null,null,2018001079,null,2018002079,2018003079,2018004079,2018005079,2018006079,2018007079,2018008079,2018009079,2018010079,2018011079,2018012079,2018013079,2018014079,2018015079,2018016079,2018017079,2018018079,2018019079,2018020079,2018021079,2018022079,2018023079,2018024079,2018025079,2018026079,2018027079,2018028079,2018029079,2018030079,2018031079,2018032079,2018033079,2018034079,2018035079,2018036079,2018037079,2018038079,2018039079,2018040079,2018041079,2018042079]
[null,null,3.12,null,"Does the incentives the entity offer to staff members include:",null,"33, 45 , 46",null,2018001080,null,2018002080,2018003080,2018004080,2018005080,2018006080,2018007080,2018008080,2018009080,2018010080,2018011080,2018012080,2018013080,2018014080,2018015080,2018016080,2018017080,2018018080,2018019080,2018020080,2018021080,2018022080,2018023080,2018024080,2018025080,2018026080,2018027080,2018028080,2018029080,2018030080,2018031080,2018032080,2018033080,2018034080,2018035080,2018036080,2018037080,2018038080,2018039080,2018040080,2018041080,2018042080]
[null,null,null,"3.12.1","Bonuses;",null,null,null,2018001081,null,2018002081,2018003081,2018004081,2018005081,2018006081,2018007081,2018008081,2018009081,2018010081,2018011081,2018012081,2018013081,2018014081,2018015081,2018016081,2018017081,2018018081,2018019081,2018020081,2018021081,2018022081,2018023081,2018024081,2018025081,2018026081,2018027081,2018028081,2018029081,2018030081,2018031081,2018032081,2018033081,2018034081,2018035081,2018036081,2018037081,2018038081,2018039081,2018040081,2018041081,2018042081]
[null,null,null,"3.12.2","Share options;",null,null,null,2018001082,null,2018002082,2018003082,2018004082,2018005082,2018006082,2018007082,2018008082,2018009082,2018010082,2018011082,2018012082,2018013082,2018014082,2018015082,2018016082,2018017082,2018018082,2018019082,2018020082,2018021082,2018022082,2018023082,2018024082,2018025082,2018026082,2018027082,2018028082,2018029082,2018030082,2018031082,2018032082,2018033082,2018034082,2018035082,2018036082,2018037082,2018038082,2018039082,2018040082,2018041082,2018042082]
[null,null,null,"3.12.3","Increases;",null,null,null,2018001083,null,2018002083,2018003083,2018004083,2018005083,2018006083,2018007083,2018008083,2018009083,2018010083,2018011083,2018012083,2018013083,2018014083,2018015083,2018016083,2018017083,2018018083,2018019083,2018020083,2018021083,2018022083,2018023083,2018024083,2018025083,2018026083,2018027083,2018028083,2018029083,2018030083,2018031083,2018032083,2018033083,2018034083,2018035083,2018036083,2018037083,2018038083,2018039083,2018040083,2018041083,2018042083]
[null,null,null,"3.12.4","Gift vouchers;",null,null,null,2018001084,null,2018002084,2018003084,2018004084,2018005084,2018006084,2018007084,2018008084,2018009084,2018010084,2018011084,2018012084,2018013084,2018014084,2018015084,2018016084,2018017084,2018018084,2018019084,2018020084,2018021084,2018022084,2018023084,2018024084,2018025084,2018026084,2018027084,2018028084,2018029084,2018030084,2018031084,2018032084,2018033084,2018034084,2018035084,2018036084,2018037084,2018038084,2018039084,2018040084,2018041084,2018042084]
[null,null,null,"3.12.5","Other (please specify in Comments section).",null,null,null,2018001085,null,2018002085,2018003085,2018004085,2018005085,2018006085,2018007085,2018008085,2018009085,2018010085,2018011085,2018012085,2018013085,2018014085,2018015085,2018016085,2018017085,2018018085,2018019085,2018020085,2018021085,2018022085,2018023085,2018024085,2018025085,2018026085,2018027085,2018028085,2018029085,2018030085,2018031085,2018032085,2018033085,2018034085,2018035085,2018036085,2018037085,2018038085,2018039085,2018040085,2018041085,2018042085]
[null,null,3.13,null,"State the total value of all incentives paid during the reporting period",null,"45 , 46",null,2018001086,null,2018002086,2018003086,2018004086,2018005086,2018006086,2018007086,2018008086,2018009086,2018010086,2018011086,2018012086,2018013086,2018014086,2018015086,2018016086,2018017086,2018018086,2018019086,2018020086,2018021086,2018022086,2018023086,2018024086,2018025086,2018026086,2018027086,2018028086,2018029086,2018030086,2018031086,2018032086,2018033086,2018034086,2018035086,2018036086,2018037086,2018038086,2018039086,2018040086,2018041086,2018042086]
[]
[]
[null,null,"4   ADVERTISING & MARKETING SPEND"]
[]
[null,null,4.0999999999999996,null,"Please state the total advertising and marketing expenses  of the entity to advertise its financial services at the end of  the reporting period as per the breakdown below:  ",null,33,null,{"$f":"I102+1","v":2018001087},null,{"$f":"I107+1000","v":2018002087},{"$f":"K107+1000","v":2018003087},2018004087,2018005087,2018006087,2018007087,2018008087,2018009087,2018010087,2018011087,2018012087,2018013087,{"$f":"V107+1000","v":2018014087},{"$f":"W107+1000","v":2018015087},{"$f":"X107+1000","v":2018016087},{"$f":"Y107+1000","v":2018017087},{"$f":"Z107+1000","v":2018018087},{"$f":"AA107+1000","v":2018019087},{"$f":"AB107+1000","v":2018020087},{"$f":"AC107+1000","v":2018021087},{"$f":"AD107+1000","v":2018022087},{"$f":"AE107+1000","v":2018023087},{"$f":"AF107+1000","v":2018024087},{"$f":"AG107+1000","v":2018025087},{"$f":"AH107+1000","v":2018026087},{"$f":"AI107+1000","v":2018027087},{"$f":"AJ107+1000","v":2018028087},{"$f":"AK107+1000","v":2018029087},{"$f":"AL107+1000","v":2018030087},{"$f":"AM107+1000","v":2018031087},{"$f":"AN107+1000","v":2018032087},{"$f":"AO107+1000","v":2018033087},{"$f":"AP107+1000","v":2018034087},{"$f":"AQ107+1000","v":2018035087},{"$f":"AR107+1000","v":2018036087},{"$f":"AS107+1000","v":2018037087},{"$f":"AT107+1000","v":2018038087},{"$f":"AU107+1000","v":2018039087},{"$f":"AV107+1000","v":2018040087},{"$f":"AW107+1000","v":2018041087},{"$f":"AX107+1000","v":2018042087}]
[null,null,null,"4.1.1","Television;",null,null,null,{"$f":"I107+1","v":2018001088},null,2018002088,{"$f":"K108+1000","v":2018003088},{"$f":"L108+1000","v":2018004088},{"$f":"M108+1000","v":2018005088},{"$f":"N108+1000","v":2018006088},{"$f":"O108+1000","v":2018007088},{"$f":"P108+1000","v":2018008088},{"$f":"Q108+1000","v":2018009088},{"$f":"R108+1000","v":2018010088},{"$f":"S108+1000","v":2018011088},{"$f":"T108+1000","v":2018012088},{"$f":"U108+1000","v":2018013088},2018014088,2018015088,2018016088,2018017088,2018018088,2018019088,2018020088,2018021088,2018022088,2018023088,2018024088,2018025088,2018026088,2018027088,2018028088,2018029088,2018030088,2018031088,2018032088,2018033088,2018034088,2018035088,2018036088,2018037088,2018038088,2018039088,2018040088,2018041088,2018042088]
[null,null,null,"4.1.2","Radio;",null,null,null,2018001089,null,2018002089,2018003089,2018004089,2018005089,2018006089,2018007089,2018008089,2018009089,2018010089,2018011089,2018012089,2018013089,2018014089,2018015089,2018016089,2018017089,2018018089,2018019089,2018020089,2018021089,2018022089,2018023089,2018024089,2018025089,2018026089,2018027089,2018028089,2018029089,2018030089,2018031089,2018032089,2018033089,2018034089,2018035089,2018036089,2018037089,2018038089,2018039089,2018040089,2018041089,2018042089]
[null,null,null,"4.1.3","Print media;",null,null,null,2018001090,null,2018002090,2018003090,2018004090,2018005090,2018006090,2018007090,2018008090,2018009090,2018010090,2018011090,2018012090,2018013090,2018014090,2018015090,2018016090,2018017090,2018018090,2018019090,2018020090,2018021090,2018022090,2018023090,2018024090,2018025090,2018026090,2018027090,2018028090,2018029090,2018030090,2018031090,2018032090,2018033090,2018034090,2018035090,2018036090,2018037090,2018038090,2018039090,2018040090,2018041090,2018042090]
[null,null,null,"4.1.4","Social media;",null,null,null,2018001091,null,2018002091,2018003091,2018004091,2018005091,2018006091,2018007091,2018008091,2018009091,2018010091,2018011091,2018012091,2018013091,2018014091,2018015091,2018016091,2018017091,2018018091,2018019091,2018020091,2018021091,2018022091,2018023091,2018024091,2018025091,2018026091,2018027091,2018028091,2018029091,2018030091,2018031091,2018032091,2018033091,2018034091,2018035091,2018036091,2018037091,2018038091,2018039091,2018040091,2018041091,2018042091]
[null,null,null,"4.1.5","Sponsorships;",null,null,null,2018001092,null,2018002092,2018003092,2018004092,2018005092,2018006092,2018007092,2018008092,2018009092,2018010092,2018011092,2018012092,2018013092,2018014092,2018015092,2018016092,2018017092,2018018092,2018019092,2018020092,2018021092,2018022092,2018023092,2018024092,2018025092,2018026092,2018027092,2018028092,2018029092,2018030092,2018031092,2018032092,2018033092,2018034092,2018035092,2018036092,2018037092,2018038092,2018039092,2018040092,2018041092,2018042092]
[null,null,null,"4.1.6","Marketing Events",null,null,null,2018001093,null,2018002093,2018003093,2018004093,2018005093,2018006093,2018007093,2018008093,2018009093,2018010093,2018011093,2018012093,2018013093,2018014093,2018015093,2018016093,2018017093,2018018093,2018019093,2018020093,2018021093,2018022093,2018023093,2018024093,2018025093,2018026093,2018027093,2018028093,2018029093,2018030093,2018031093,2018032093,2018033093,2018034093,2018035093,2018036093,2018037093,2018038093,2018039093,2018040093,2018041093,2018042093]
[null,null,null,"4.1.7","Other (please specify in Comments section).",null,null,null,2018001094,null,2018002094,2018003094,2018004094,2018005094,2018006094,2018007094,2018008094,2018009094,2018010094,2018011094,2018012094,2018013094,2018014094,2018015094,2018016094,2018017094,2018018094,2018019094,2018020094,2018021094,2018022094,2018023094,2018024094,2018025094,2018026094,2018027094,2018028094,2018029094,2018030094,2018031094,2018032094,2018033094,2018034094,2018035094,2018036094,2018037094,2018038094,2018039094,2018040094,2018041094,2018042094]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2018000000}]

{"sheet":"All - Complaints (Retail)","index":31,"n_rows":85,"n_cols":48,"rows_kept":85,"cut":false,"hidden":true,"merged":[[84,2,84,9],[5,32,5,37],[5,38,5,42],[5,43,5,45],[5,46,5,47],[5,6,6,6],[5,8,6,8],[5,10,5,20],[5,22,5,23],[5,25,5,26],[5,29,5,31],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9]]}
[]
[null,null,"ALL - COMPLAINTS HANDLING (RETAIL)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer",null,"Non-Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,null,"Co-operatives"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Personal lines","Individual policies","Group policies","Personal lines","Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Banks","Financial Institutions"]
[]
[null,null,"1   COMPLAINTS HANDLING"]
[]
[null,null,1.1000000000000001,null,"State the total number of all complaints at the end of the reporting period.",null,null,null,2019001001,null,{"$f":"I11+1000","v":2019002001},{"$f":"K11+1000","v":2019003001},{"$f":"L11+1000","v":2019004001},2019005001,2019006001,2019007001,2019008001,2019009001,2019010001,2019011001,2019012001,2019013001,2019014001,2019015001,2019016001,2019017001,2019018001,2019019001,2019020001,2019021001,2019022001,2019023001,2019024001,2019025001,2019026001,2019027001,2019028001,2019029001,2019030001,2019031001,2019032001,2019033001,2019034001,2019035001,2019036001,2019037001,2019038001,2019039001]
[null,null,1.2,null,"State the number of all complaints received during the reporting period as grouped per the breakdown:",null,null,null,{"$f":"I11+1","v":2019001002},null,{"$f":"I12+1000","v":2019002002},{"$f":"K12+1000","v":2019003002},2019004002,2019005002,2019006002,2019007002,2019008002,2019009002,2019010002,2019011002,2019012002,2019013002,2019014002,2019015002,2019016002,2019017002,2019018002,2019019002,2019020002,2019021002,2019022002,2019023002,2019024002,2019025002,2019026002,2019027002,2019028002,2019029002,2019030002,2019031002,2019032002,2019033002,2019034002,2019035002,2019036002,2019037002,2019038002,2019039002]
[null,null,null,"1.2.1","Age 0 - 18 years",null,null,null,{"$f":"I12+1","v":2019001003},null,2019002003,{"$f":"K13+1000","v":2019003003},2019004003,2019005003,2019006003,2019007003,2019008003,2019009003,2019010003,2019011003,2019012003,2019013003,2019014003,2019015003,2019016003,2019017003,2019018003,2019019003,2019020003,2019021003,2019022003,2019023003,2019024003,2019025003,2019026003,2019027003,2019028003,2019029003,2019030003,2019031003,2019032003,2019033003,2019034003,2019035003,2019036003,2019037003,2019038003,2019039003]
[null,null,null,"1.2.2","Age 19 - 35 years",null,null,null,2019001004,null,2019002004,{"$f":"K14+1000","v":2019003004},2019004004,2019005004,2019006004,2019007004,2019008004,2019009004,2019010004,2019011004,2019012004,2019013004,2019014004,2019015004,2019016004,2019017004,2019018004,2019019004,2019020004,2019021004,2019022004,2019023004,2019024004,2019025004,2019026004,2019027004,2019028004,2019029004,2019030004,2019031004,2019032004,2019033004,2019034004,2019035004,2019036004,2019037004,2019038004,2019039004]
[null,null,null,"1.2.3","Age 36 - 45 years",null,null,null,2019001005,null,2019002005,{"$f":"K15+1000","v":2019003005},2019004005,2019005005,2019006005,2019007005,2019008005,2019009005,2019010005,2019011005,2019012005,2019013005,2019014005,2019015005,2019016005,2019017005,2019018005,2019019005,2019020005,2019021005,2019022005,2019023005,2019024005,2019025005,2019026005,2019027005,2019028005,2019029005,2019030005,2019031005,2019032005,2019033005,2019034005,2019035005,2019036005,2019037005,2019038005,2019039005]
[null,null,null,"1.2.4","Age 46 - 62 years",null,null,null,2019001006,null,2019002006,{"$f":"K16+1000","v":2019003006},2019004006,2019005006,2019006006,2019007006,2019008006,2019009006,2019010006,2019011006,2019012006,2019013006,2019014006,2019015006,2019016006,2019017006,2019018006,2019019006,2019020006,2019021006,2019022006,2019023006,2019024006,2019025006,2019026006,2019027006,2019028006,2019029006,2019030006,2019031006,2019032006,2019033006,2019034006,2019035006,2019036006,2019037006,2019038006,2019039006]
[null,null,null,"1.2.5","Age 63+",null,null,null,2019001007,null,2019002007,{"$f":"K17+1000","v":2019003007},2019004007,2019005007,2019006007,2019007007,2019008007,2019009007,2019010007,2019011007,2019012007,2019013007,2019014007,2019015007,2019016007,2019017007,2019018007,2019019007,2019020007,2019021007,2019022007,2019023007,2019024007,2019025007,2019026007,2019027007,2019028007,2019029007,2019030007,2019031007,2019032007,2019033007,2019034007,2019035007,2019036007,2019037007,2019038007,2019039007]
[null,null,1.3,null,"State the number of all complaints received during the reporting period as grouped per the breakdown:",null,null,null,2019001008,null,2019002008,{"$f":"K18+1000","v":2019003008},2019004008,2019005008,2019006008,2019007008,2019008008,2019009008,2019010008,2019011008,2019012008,2019013008,2019014008,2019015008,2019016008,2019017008,2019018008,2019019008,2019020008,2019021008,2019022008,2019023008,2019024008,2019025008,2019026008,2019027008,2019028008,2019029008,2019030008,2019031008,2019032008,2019033008,2019034008,2019035008,2019036008,2019037008,2019038008,2019039008]
[null,null,null,"1.3.1","Male;",null,null,null,2019001009,null,2019002009,{"$f":"K19+1000","v":2019003009},2019004009,2019005009,2019006009,2019007009,2019008009,2019009009,2019010009,2019011009,2019012009,2019013009,2019014009,2019015009,2019016009,2019017009,2019018009,2019019009,2019020009,2019021009,2019022009,2019023009,2019024009,2019025009,2019026009,2019027009,2019028009,2019029009,2019030009,2019031009,2019032009,2019033009,2019034009,2019035009,2019036009,2019037009,2019038009,2019039009]
[null,null,null,"1.3.2","Female",null,null,null,2019001010,null,2019002010,{"$f":"K20+1000","v":2019003010},2019004010,2019005010,2019006010,2019007010,2019008010,2019009010,2019010010,2019011010,2019012010,2019013010,2019014010,2019015010,2019016010,2019017010,2019018010,2019019010,2019020010,2019021010,2019022010,2019023010,2019024010,2019025010,2019026010,2019027010,2019028010,2019029010,2019030010,2019031010,2019032010,2019033010,2019034010,2019035010,2019036010,2019037010,2019038010,2019039010]
[null,null,1.4,null,"State the number of all complaints received during the reporting period as per the breakdown of channels below:",null,null,null,2019001011,null,2019002011,{"$f":"K21+1000","v":2019003011},2019004011,2019005011,2019006011,2019007011,2019008011,2019009011,2019010011,2019011011,2019012011,2019013011,2019014011,2019015011,2019016011,2019017011,2019018011,2019019011,2019020011,2019021011,2019022011,2019023011,2019024011,2019025011,2019026011,2019027011,2019028011,2019029011,2019030011,2019031011,2019032011,2019033011,2019034011,2019035011,2019036011,2019037011,2019038011,2019039011]
[null,null,null,"1.4.1","Direct to the entity via email;",null,33,null,2019001012,null,2019002012,{"$f":"K22+1000","v":2019003012},2019004012,2019005012,2019006012,2019007012,2019008012,2019009012,2019010012,2019011012,2019012012,2019013012,2019014012,2019015012,2019016012,2019017012,2019018012,2019019012,2019020012,2019021012,2019022012,2019023012,2019024012,2019025012,2019026012,2019027012,2019028012,2019029012,2019030012,2019031012,2019032012,2019033012,2019034012,2019035012,2019036012,2019037012,2019038012,2019039012]
[null,null,null,"1.4.2","Direct to the entity via its call centre;",null,33,null,2019001013,null,2019002013,{"$f":"K23+1000","v":2019003013},2019004013,2019005013,2019006013,2019007013,2019008013,2019009013,2019010013,2019011013,2019012013,2019013013,2019014013,2019015013,2019016013,2019017013,2019018013,2019019013,2019020013,2019021013,2019022013,2019023013,2019024013,2019025013,2019026013,2019027013,2019028013,2019029013,2019030013,2019031013,2019032013,2019033013,2019034013,2019035013,2019036013,2019037013,2019038013,2019039013]
[null,null,null,"1.4.3","Direct to the entity via the call centre of a third party;",null,33,null,2019001014,null,2019002014,{"$f":"K24+1000","v":2019003014},2019004014,2019005014,2019006014,2019007014,2019008014,2019009014,2019010014,2019011014,2019012014,2019013014,2019014014,2019015014,2019016014,2019017014,2019018014,2019019014,2019020014,2019021014,2019022014,2019023014,2019024014,2019025014,2019026014,2019027014,2019028014,2019029014,2019030014,2019031014,2019032014,2019033014,2019034014,2019035014,2019036014,2019037014,2019038014,2019039014]
[null,null,null,"1.4.4","Direct to the entity via its website;",null,33,null,2019001015,null,2019002015,{"$f":"K25+1000","v":2019003015},2019004015,2019005015,2019006015,2019007015,2019008015,2019009015,2019010015,2019011015,2019012015,2019013015,2019014015,2019015015,2019016015,2019017015,2019018015,2019019015,2019020015,2019021015,2019022015,2019023015,2019024015,2019025015,2019026015,2019027015,2019028015,2019029015,2019030015,2019031015,2019032015,2019033015,2019034015,2019035015,2019036015,2019037015,2019038015,2019039015]
[null,null,null,"1.4.5","Direct to the entity via one of its social media platforms;",null,"33 , 70",null,2019001016,null,2019002016,{"$f":"K26+1000","v":2019003016},2019004016,2019005016,2019006016,2019007016,2019008016,2019009016,2019010016,2019011016,2019012016,2019013016,2019014016,2019015016,2019016016,2019017016,2019018016,2019019016,2019020016,2019021016,2019022016,2019023016,2019024016,2019025016,2019026016,2019027016,2019028016,2019029016,2019030016,2019031016,2019032016,2019033016,2019034016,2019035016,2019036016,2019037016,2019038016,2019039016]
[null,null,null,"1.4.6","Direct to the entity via any social media platform;",null,"33 , 70",null,2019001017,null,2019002017,{"$f":"K27+1000","v":2019003017},2019004017,2019005017,2019006017,2019007017,2019008017,2019009017,2019010017,2019011017,2019012017,2019013017,2019014017,2019015017,2019016017,2019017017,2019018017,2019019017,2019020017,2019021017,2019022017,2019023017,2019024017,2019025017,2019026017,2019027017,2019028017,2019029017,2019030017,2019031017,2019032017,2019033017,2019034017,2019035017,2019036017,2019037017,2019038017,2019039017]
[null,null,null,"1.4.7","Face-to-face via the representatives of the entity (including branches);",null,33,null,2019001018,null,2019002018,{"$f":"K28+1000","v":2019003018},2019004018,2019005018,2019006018,2019007018,2019008018,2019009018,2019010018,2019011018,2019012018,2019013018,2019014018,2019015018,2019016018,2019017018,2019018018,2019019018,2019020018,2019021018,2019022018,2019023018,2019024018,2019025018,2019026018,2019027018,2019028018,2019029018,2019030018,2019031018,2019032018,2019033018,2019034018,2019035018,2019036018,2019037018,2019038018,2019039018]
[null,null,null,"1.4.8","Reporting via the juristic representatives of the entity;",null,33,null,2019001019,null,2019002019,{"$f":"K29+1000","v":2019003019},2019004019,2019005019,2019006019,2019007019,2019008019,2019009019,2019010019,2019011019,2019012019,2019013019,2019014019,2019015019,2019016019,2019017019,2019018019,2019019019,2019020019,2019021019,2019022019,2019023019,2019024019,2019025019,2019026019,2019027019,2019028019,2019029019,2019030019,2019031019,2019032019,2019033019,2019034019,2019035019,2019036019,2019037019,2019038019,2019039019]
[null,null,null,"1.4.9","Reporting via any other third party of the entity; ",null,33,null,2019001020,null,2019002020,{"$f":"K30+1000","v":2019003020},2019004020,2019005020,2019006020,2019007020,2019008020,2019009020,2019010020,2019011020,2019012020,2019013020,2019014020,2019015020,2019016020,2019017020,2019018020,2019019020,2019020020,2019021020,2019022020,2019023020,2019024020,2019025020,2019026020,2019027020,2019028020,2019029020,2019030020,2019031020,2019032020,2019033020,2019034020,2019035020,2019036020,2019037020,2019038020,2019039020]
[null,null,null,"1.4.10","Reporting via the FAIS Ombud;",null,null,null,2019001021,null,2019002021,{"$f":"K31+1000","v":2019003021},2019004021,2019005021,2019006021,2019007021,2019008021,2019009021,2019010021,2019011021,2019012021,2019013021,2019014021,2019015021,2019016021,2019017021,2019018021,2019019021,2019020021,2019021021,2019022021,2019023021,2019024021,2019025021,2019026021,2019027021,2019028021,2019029021,2019030021,2019031021,2019032021,2019033021,2019034021,2019035021,2019036021,2019037021,2019038021,2019039021]
[null,null,null,"1.4.11","Reporting via the Long-term Ombud;",null,null,null,2019001022,null,2019002022,{"$f":"K32+1000","v":2019003022},2019004022,2019005022,2019006022,2019007022,2019008022,2019009022,2019010022,2019011022,2019012022,2019013022,2019014022,2019015022,2019016022,2019017022,2019018022,2019019022,2019020022,2019021022,2019022022,2019023022,2019024022,2019025022,2019026022,2019027022,2019028022,2019029022,2019030022,2019031022,2019032022,2019033022,2019034022,2019035022,2019036022,2019037022,2019038022,2019039022]
[null,null,null,"1.4.12","Reporting via the Short-term Ombud;",null,null,null,2019001023,null,2019002023,{"$f":"K33+1000","v":2019003023},2019004023,2019005023,2019006023,2019007023,2019008023,2019009023,2019010023,2019011023,2019012023,2019013023,2019014023,2019015023,2019016023,2019017023,2019018023,2019019023,2019020023,2019021023,2019022023,2019023023,2019024023,2019025023,2019026023,2019027023,2019028023,2019029023,2019030023,2019031023,2019032023,2019033023,2019034023,2019035023,2019036023,2019037023,2019038023,2019039023]
[null,null,null,"1.4.13","Reporting via the Banking Ombud;",null,9,null,2019001024,null,2019002024,{"$f":"K34+1000","v":2019003024},2019004024,2019005024,2019006024,2019007024,2019008024,2019009024,2019010024,2019011024,2019012024,2019013024,2019014024,2019015024,2019016024,2019017024,2019018024,2019019024,2019020024,2019021024,2019022024,2019023024,2019024024,2019025024,2019026024,2019027024,2019028024,2019029024,2019030024,2019031024,2019032024,2019033024,2019034024,2019035024,2019036024,2019037024,2019038024,2019039024]
[null,null,null,"1.4.14","Reporting via the Credit Ombud;",null,null,null,2019001025,null,2019002025,{"$f":"K35+1000","v":2019003025},2019004025,2019005025,2019006025,2019007025,2019008025,2019009025,2019010025,2019011025,2019012025,2019013025,2019014025,2019015025,2019016025,2019017025,2019018025,2019019025,2019020025,2019021025,2019022025,2019023025,2019024025,2019025025,2019026025,2019027025,2019028025,2019029025,2019030025,2019031025,2019032025,2019033025,2019034025,2019035025,2019036025,2019037025,2019038025,2019039025]
[null,null,null,"1.4.15","Reporting via the Pension Fund Adjudicator",null,null,null,2019001026,null,2019002026,{"$f":"K36+1000","v":2019003026},2019004026,2019005026,2019006026,2019007026,2019008026,2019009026,2019010026,2019011026,2019012026,2019013026,2019014026,2019015026,2019016026,2019017026,2019018026,2019019026,2019020026,2019021026,2019022026,2019023026,2019024026,2019025026,2019026026,2019027026,2019028026,2019029026,2019030026,2019031026,2019032026,2019033026,2019034026,2019035026,2019036026,2019037026,2019038026,2019039026]
[null,null,null,"1.4.16","Reporting via any other industry association;",null,null,null,2019001027,null,2019002027,{"$f":"K37+1000","v":2019003027},2019004027,2019005027,2019006027,2019007027,2019008027,2019009027,2019010027,2019011027,2019012027,2019013027,2019014027,2019015027,2019016027,2019017027,2019018027,2019019027,2019020027,2019021027,2019022027,2019023027,2019024027,2019025027,2019026027,2019027027,2019028027,2019029027,2019030027,2019031027,2019032027,2019033027,2019034027,2019035027,2019036027,2019037027,2019038027,2019039027]
[null,null,null,"1.4.17","Other (please specify in Comments section).",null,null,null,2019001028,null,2019002028,{"$f":"K38+1000","v":2019003028},2019004028,2019005028,2019006028,2019007028,2019008028,2019009028,2019010028,2019011028,2019012028,2019013028,2019014028,2019015028,2019016028,2019017028,2019018028,2019019028,2019020028,2019021028,2019022028,2019023028,2019024028,2019025028,2019026028,2019027028,2019028028,2019029028,2019030028,2019031028,2019032028,2019033028,2019034028,2019035028,2019036028,2019037028,2019038028,2019039028]
[null,null,1.5,null,"State the number of complaints received in the reporting period as per the breakdown of categories below:",null,null,null,2019001029,null,2019002029,{"$f":"K39+1000","v":2019003029},2019004029,2019005029,2019006029,2019007029,2019008029,2019009029,2019010029,2019011029,2019012029,2019013029,2019014029,2019015029,2019016029,2019017029,2019018029,2019019029,2019020029,2019021029,2019022029,2019023029,2019024029,2019025029,2019026029,2019027029,2019028029,2019029029,2019030029,2019031029,2019032029,2019033029,2019034029,2019035029,2019036029,2019037029,2019038029,2019039029]
[null,null,null,"1.5.1","Complaints relating to the design of a product or financial service in relation to the premiums, contributions, charges, excess structures or fees being paid;",null,null,null,2019001030,null,2019002030,{"$f":"K40+1000","v":2019003030},2019004030,2019005030,2019006030,2019007030,2019008030,2019009030,2019010030,2019011030,2019012030,2019013030,2019014030,2019015030,2019016030,2019017030,2019018030,2019019030,2019020030,2019021030,2019022030,2019023030,2019024030,2019025030,2019026030,2019027030,2019028030,2019029030,2019030030,2019031030,2019032030,2019033030,2019034030,2019035030,2019036030,2019037030,2019038030,2019039030]
[null,null,null,"1.5.2","Complaints relating to the design of a product or financial service in relation to the product features, bundled, \"add-on\" or loyalty benefits;",null,8,null,2019001031,null,2019002031,{"$f":"K41+1000","v":2019003031},2019004031,2019005031,2019006031,2019007031,2019008031,2019009031,2019010031,2019011031,2019012031,2019013031,2019014031,2019015031,2019016031,2019017031,2019018031,2019019031,2019020031,2019021031,2019022031,2019023031,2019024031,2019025031,2019026031,2019027031,2019028031,2019029031,2019030031,2019031031,2019032031,2019033031,2019034031,2019035031,2019036031,2019037031,2019038031,2019039031]
[null,null,null,"1.5.3","Complaints relating to information provided (including advertising material, policy documents, service letters and other disclosures);",null,null,null,2019001032,null,2019002032,{"$f":"K42+1000","v":2019003032},2019004032,2019005032,2019006032,2019007032,2019008032,2019009032,2019010032,2019011032,2019012032,2019013032,2019014032,2019015032,2019016032,2019017032,2019018032,2019019032,2019020032,2019021032,2019022032,2019023032,2019024032,2019025032,2019026032,2019027032,2019028032,2019029032,2019030032,2019031032,2019032032,2019033032,2019034032,2019035032,2019036032,2019037032,2019038032,2019039032]
[null,null,null,"1.5.4","Complaints relating to advice",null,null,null,2019001033,null,2019002033,{"$f":"K43+1000","v":2019003033},2019004033,2019005033,2019006033,2019007033,2019008033,2019009033,2019010033,2019011033,2019012033,2019013033,2019014033,2019015033,2019016033,2019017033,2019018033,2019019033,2019020033,2019021033,2019022033,2019023033,2019024033,2019025033,2019026033,2019027033,2019028033,2019029033,2019030033,2019031033,2019032033,2019033033,2019034033,2019035033,2019036033,2019037033,2019038033,2019039033]
[null,null,null,"1.5.5","Complaints relating to product performance (including but not limited to investment performance);",null,null,null,2019001034,null,2019002034,{"$f":"K44+1000","v":2019003034},2019004034,2019005034,2019006034,2019007034,2019008034,2019009034,2019010034,2019011034,2019012034,2019013034,2019014034,2019015034,2019016034,2019017034,2019018034,2019019034,2019020034,2019021034,2019022034,2019023034,2019024034,2019025034,2019026034,2019027034,2019028034,2019029034,2019030034,2019031034,2019032034,2019033034,2019034034,2019035034,2019036034,2019037034,2019038034,2019039034]
[null,null,null,"1.5.6","Complaints relating to service to customers;",null,null,null,2019001035,null,2019002035,{"$f":"K45+1000","v":2019003035},2019004035,2019005035,2019006035,2019007035,2019008035,2019009035,2019010035,2019011035,2019012035,2019013035,2019014035,2019015035,2019016035,2019017035,2019018035,2019019035,2019020035,2019021035,2019022035,2019023035,2019024035,2019025035,2019026035,2019027035,2019028035,2019029035,2019030035,2019031035,2019032035,2019033035,2019034035,2019035035,2019036035,2019037035,2019038035,2019039035]
[null,null,null,"1.5.7","Complaints relating to accessibility of product information, changes or switches;",null,null,null,2019001036,null,2019002036,{"$f":"K46+1000","v":2019003036},2019004036,2019005036,2019006036,2019007036,2019008036,2019009036,2019010036,2019011036,2019012036,2019013036,2019014036,2019015036,2019016036,2019017036,2019018036,2019019036,2019020036,2019021036,2019022036,2019023036,2019024036,2019025036,2019026036,2019027036,2019028036,2019029036,2019030036,2019031036,2019032036,2019033036,2019034036,2019035036,2019036036,2019037036,2019038036,2019039036]
[null,null,null,"1.5.8","Complaints relating to the complaints handling process;",null,null,null,2019001037,null,2019002037,{"$f":"K47+1000","v":2019003037},2019004037,2019005037,2019006037,2019007037,2019008037,2019009037,2019010037,2019011037,2019012037,2019013037,2019014037,2019015037,2019016037,2019017037,2019018037,2019019037,2019020037,2019021037,2019022037,2019023037,2019024037,2019025037,2019026037,2019027037,2019028037,2019029037,2019030037,2019031037,2019032037,2019033037,2019034037,2019035037,2019036037,2019037037,2019038037,2019039037]
[null,null,null,"1.5.9","Complaints relating to insurance risk claims, medical scheme claims, including non-payment of claims or accessibility of any funds;",null,null,null,2019001038,null,2019002038,{"$f":"K48+1000","v":2019003038},2019004038,2019005038,2019006038,2019007038,2019008038,2019009038,2019010038,2019011038,2019012038,2019013038,2019014038,2019015038,2019016038,2019017038,2019018038,2019019038,2019020038,2019021038,2019022038,2019023038,2019024038,2019025038,2019026038,2019027038,2019028038,2019029038,2019030038,2019031038,2019032038,2019033038,2019034038,2019035038,2019036038,2019037038,2019038038,2019039038]
[null,null,null,"1.5.10","Complaints relating to the change in systems or migration of data between systems;",null,null,null,2019001039,null,2019002039,{"$f":"K49+1000","v":2019003039},2019004039,2019005039,2019006039,2019007039,2019008039,2019009039,2019010039,2019011039,2019012039,2019013039,2019014039,2019015039,2019016039,2019017039,2019018039,2019019039,2019020039,2019021039,2019022039,2019023039,2019024039,2019025039,2019026039,2019027039,2019028039,2019029039,2019030039,2019031039,2019032039,2019033039,2019034039,2019035039,2019036039,2019037039,2019038039,2019039039]
[null,null,null,"1.5.11","Complaints relating to system unavailability or downtime;",null,null,null,2019001040,null,2019002040,{"$f":"K50+1000","v":2019003040},2019004040,2019005040,2019006040,2019007040,2019008040,2019009040,2019010040,2019011040,2019012040,2019013040,2019014040,2019015040,2019016040,2019017040,2019018040,2019019040,2019020040,2019021040,2019022040,2019023040,2019024040,2019025040,2019026040,2019027040,2019028040,2019029040,2019030040,2019031040,2019032040,2019033040,2019034040,2019035040,2019036040,2019037040,2019038040,2019039040]
[null,null,null,"1.5.12","Other (please specify in Comments section).",null,null,null,2019001041,null,2019002041,{"$f":"K51+1000","v":2019003041},2019004041,2019005041,2019006041,2019007041,2019008041,2019009041,2019010041,2019011041,2019012041,2019013041,2019014041,2019015041,2019016041,2019017041,2019018041,2019019041,2019020041,2019021041,2019022041,2019023041,2019024041,2019025041,2019026041,2019027041,2019028041,2019029041,2019030041,2019031041,2019032041,2019033041,2019034041,2019035041,2019036041,2019037041,2019038041,2019039041]
[null,null,1.6,null,"State the total number of determinations made against the entity at the end of the reporting period as per the breakdown below:",null,33,null,2019001042,null,2019002042,{"$f":"K52+1000","v":2019003042},2019004042,2019005042,2019006042,2019007042,2019008042,2019009042,2019010042,2019011042,2019012042,2019013042,2019014042,2019015042,2019016042,2019017042,2019018042,2019019042,2019020042,2019021042,2019022042,2019023042,2019024042,2019025042,2019026042,2019027042,2019028042,2019029042,2019030042,2019031042,2019032042,2019033042,2019034042,2019035042,2019036042,2019037042,2019038042,2019039042]
[null,null,null,"1.6.1","FAIS Ombud;",null,null,null,2019001043,null,2019002043,{"$f":"K53+1000","v":2019003043},2019004043,2019005043,2019006043,2019007043,2019008043,2019009043,2019010043,2019011043,2019012043,2019013043,2019014043,2019015043,2019016043,2019017043,2019018043,2019019043,2019020043,2019021043,2019022043,2019023043,2019024043,2019025043,2019026043,2019027043,2019028043,2019029043,2019030043,2019031043,2019032043,2019033043,2019034043,2019035043,2019036043,2019037043,2019038043,2019039043]
[null,null,null,"1.6.2","Long-term Ombud;",null,null,null,2019001044,null,2019002044,{"$f":"K54+1000","v":2019003044},2019004044,2019005044,2019006044,2019007044,2019008044,2019009044,2019010044,2019011044,2019012044,2019013044,2019014044,2019015044,2019016044,2019017044,2019018044,2019019044,2019020044,2019021044,2019022044,2019023044,2019024044,2019025044,2019026044,2019027044,2019028044,2019029044,2019030044,2019031044,2019032044,2019033044,2019034044,2019035044,2019036044,2019037044,2019038044,2019039044]
[null,null,null,"1.6.3","Short-term Ombud;",null,null,null,2019001045,null,2019002045,{"$f":"K55+1000","v":2019003045},2019004045,2019005045,2019006045,2019007045,2019008045,2019009045,2019010045,2019011045,2019012045,2019013045,2019014045,2019015045,2019016045,2019017045,2019018045,2019019045,2019020045,2019021045,2019022045,2019023045,2019024045,2019025045,2019026045,2019027045,2019028045,2019029045,2019030045,2019031045,2019032045,2019033045,2019034045,2019035045,2019036045,2019037045,2019038045,2019039045]
[null,null,null,"1.6.4","Banking Ombud;",null,9,null,2019001046,null,2019002046,{"$f":"K56+1000","v":2019003046},2019004046,2019005046,2019006046,2019007046,2019008046,2019009046,2019010046,2019011046,2019012046,2019013046,2019014046,2019015046,2019016046,2019017046,2019018046,2019019046,2019020046,2019021046,2019022046,2019023046,2019024046,2019025046,2019026046,2019027046,2019028046,2019029046,2019030046,2019031046,2019032046,2019033046,2019034046,2019035046,2019036046,2019037046,2019038046,2019039046]
[null,null,null,"1.6.5","Credit Ombud;",null,null,null,2019001047,null,2019002047,{"$f":"K57+1000","v":2019003047},2019004047,2019005047,2019006047,2019007047,2019008047,2019009047,2019010047,2019011047,2019012047,2019013047,2019014047,2019015047,2019016047,2019017047,2019018047,2019019047,2019020047,2019021047,2019022047,2019023047,2019024047,2019025047,2019026047,2019027047,2019028047,2019029047,2019030047,2019031047,2019032047,2019033047,2019034047,2019035047,2019036047,2019037047,2019038047,2019039047]
[null,null,null,"1.6.6","Pension Fund Adjudicator",null,null,null,2019001048,null,2019002048,{"$f":"K58+1000","v":2019003048},2019004048,2019005048,2019006048,2019007048,2019008048,2019009048,2019010048,2019011048,2019012048,2019013048,2019014048,2019015048,2019016048,2019017048,2019018048,2019019048,2019020048,2019021048,2019022048,2019023048,2019024048,2019025048,2019026048,2019027048,2019028048,2019029048,2019030048,2019031048,2019032048,2019033048,2019034048,2019035048,2019036048,2019037048,2019038048,2019039048]
[null,null,1.7,null,"State the number of all complaints finalised in favour of the customer in the reporting period as grouped per the breakdown below: ",null,null,null,2019001049,null,2019002049,{"$f":"K59+1000","v":2019003049},2019004049,2019005049,2019006049,2019007049,2019008049,2019009049,2019010049,2019011049,2019012049,2019013049,2019014049,2019015049,2019016049,2019017049,2019018049,2019019049,2019020049,2019021049,2019022049,2019023049,2019024049,2019025049,2019026049,2019027049,2019028049,2019029049,2019030049,2019031049,2019032049,2019033049,2019034049,2019035049,2019036049,2019037049,2019038049,2019039049]
[null,null,null,"1.7.1","Age 0 - 18 years",null,null,null,2019001050,null,2019002050,{"$f":"K60+1000","v":2019003050},2019004050,2019005050,2019006050,2019007050,2019008050,2019009050,2019010050,2019011050,2019012050,2019013050,2019014050,2019015050,2019016050,2019017050,2019018050,2019019050,2019020050,2019021050,2019022050,2019023050,2019024050,2019025050,2019026050,2019027050,2019028050,2019029050,2019030050,2019031050,2019032050,2019033050,2019034050,2019035050,2019036050,2019037050,2019038050,2019039050]
[null,null,null,"1.7.2","Age 19 - 35 years",null,null,null,2019001051,null,2019002051,{"$f":"K61+1000","v":2019003051},2019004051,2019005051,2019006051,2019007051,2019008051,2019009051,2019010051,2019011051,2019012051,2019013051,2019014051,2019015051,2019016051,2019017051,2019018051,2019019051,2019020051,2019021051,2019022051,2019023051,2019024051,2019025051,2019026051,2019027051,2019028051,2019029051,2019030051,2019031051,2019032051,2019033051,2019034051,2019035051,2019036051,2019037051,2019038051,2019039051]
[null,null,null,"1.7.3","Age 36 - 45 years",null,null,null,2019001052,null,2019002052,{"$f":"K62+1000","v":2019003052},2019004052,2019005052,2019006052,2019007052,2019008052,2019009052,2019010052,2019011052,2019012052,2019013052,2019014052,2019015052,2019016052,2019017052,2019018052,2019019052,2019020052,2019021052,2019022052,2019023052,2019024052,2019025052,2019026052,2019027052,2019028052,2019029052,2019030052,2019031052,2019032052,2019033052,2019034052,2019035052,2019036052,2019037052,2019038052,2019039052]
[null,null,null,"1.7.4","Age 46 - 62 years",null,null,null,2019001053,null,2019002053,{"$f":"K63+1000","v":2019003053},2019004053,2019005053,2019006053,2019007053,2019008053,2019009053,2019010053,2019011053,2019012053,2019013053,2019014053,2019015053,2019016053,2019017053,2019018053,2019019053,2019020053,2019021053,2019022053,2019023053,2019024053,2019025053,2019026053,2019027053,2019028053,2019029053,2019030053,2019031053,2019032053,2019033053,2019034053,2019035053,2019036053,2019037053,2019038053,2019039053]
[null,null,null,"1.7.5","Age 63+",null,null,null,2019001054,null,2019002054,{"$f":"K64+1000","v":2019003054},2019004054,2019005054,2019006054,2019007054,2019008054,2019009054,2019010054,2019011054,2019012054,2019013054,2019014054,2019015054,2019016054,2019017054,2019018054,2019019054,2019020054,2019021054,2019022054,2019023054,2019024054,2019025054,2019026054,2019027054,2019028054,2019029054,2019030054,2019031054,2019032054,2019033054,2019034054,2019035054,2019036054,2019037054,2019038054,2019039054]
[null,null,1.8,null,"State the number of all complaints finalised in favour of the customer in the reporting period as grouped per the breakdown below: ",null,null,null,2019001055,null,2019002055,{"$f":"K65+1000","v":2019003055},2019004055,2019005055,2019006055,2019007055,2019008055,2019009055,2019010055,2019011055,2019012055,2019013055,2019014055,2019015055,2019016055,2019017055,2019018055,2019019055,2019020055,2019021055,2019022055,2019023055,2019024055,2019025055,2019026055,2019027055,2019028055,2019029055,2019030055,2019031055,2019032055,2019033055,2019034055,2019035055,2019036055,2019037055,2019038055,2019039055]
[null,null,null,"1.8.1","Male;",null,null,null,2019001056,null,2019002056,{"$f":"K66+1000","v":2019003056},2019004056,2019005056,2019006056,2019007056,2019008056,2019009056,2019010056,2019011056,2019012056,2019013056,2019014056,2019015056,2019016056,2019017056,2019018056,2019019056,2019020056,2019021056,2019022056,2019023056,2019024056,2019025056,2019026056,2019027056,2019028056,2019029056,2019030056,2019031056,2019032056,2019033056,2019034056,2019035056,2019036056,2019037056,2019038056,2019039056]
[null,null,null,"1.8.2","Female",null,null,null,2019001057,null,2019002057,{"$f":"K67+1000","v":2019003057},2019004057,2019005057,2019006057,2019007057,2019008057,2019009057,2019010057,2019011057,2019012057,2019013057,2019014057,2019015057,2019016057,2019017057,2019018057,2019019057,2019020057,2019021057,2019022057,2019023057,2019024057,2019025057,2019026057,2019027057,2019028057,2019029057,2019030057,2019031057,2019032057,2019033057,2019034057,2019035057,2019036057,2019037057,2019038057,2019039057]
[null,null,1.9,null,"State the number of complaints resolved by making a compensation or good will payment",null,null,null,2019001058,null,2019002058,{"$f":"K68+1000","v":2019003058},2019004058,2019005058,2019006058,2019007058,2019008058,2019009058,2019010058,2019011058,2019012058,2019013058,2019014058,2019015058,2019016058,2019017058,2019018058,2019019058,2019020058,2019021058,2019022058,2019023058,2019024058,2019025058,2019026058,2019027058,2019028058,2019029058,2019030058,2019031058,2019032058,2019033058,2019034058,2019035058,2019036058,2019037058,2019038058,2019039058]
[null,null,"1.10",null,"State the number of all complaints outstanding at the end of the reporting period as grouped per the breakdown below: ",null,null,null,2019001059,null,2019002059,{"$f":"K69+1000","v":2019003059},2019004059,2019005059,2019006059,2019007059,2019008059,2019009059,2019010059,2019011059,2019012059,2019013059,2019014059,2019015059,2019016059,2019017059,2019018059,2019019059,2019020059,2019021059,2019022059,2019023059,2019024059,2019025059,2019026059,2019027059,2019028059,2019029059,2019030059,2019031059,2019032059,2019033059,2019034059,2019035059,2019036059,2019037059,2019038059,2019039059]
[null,null,null,"1.10.1","Age 0 - 18 years",null,null,null,2019001060,null,2019002060,{"$f":"K70+1000","v":2019003060},2019004060,2019005060,2019006060,2019007060,2019008060,2019009060,2019010060,2019011060,2019012060,2019013060,2019014060,2019015060,2019016060,2019017060,2019018060,2019019060,2019020060,2019021060,2019022060,2019023060,2019024060,2019025060,2019026060,2019027060,2019028060,2019029060,2019030060,2019031060,2019032060,2019033060,2019034060,2019035060,2019036060,2019037060,2019038060,2019039060]
[null,null,null,"1.10.2","Age 19 - 35 years",null,null,null,2019001061,null,2019002061,{"$f":"K71+1000","v":2019003061},2019004061,2019005061,2019006061,2019007061,2019008061,2019009061,2019010061,2019011061,2019012061,2019013061,2019014061,2019015061,2019016061,2019017061,2019018061,2019019061,2019020061,2019021061,2019022061,2019023061,2019024061,2019025061,2019026061,2019027061,2019028061,2019029061,2019030061,2019031061,2019032061,2019033061,2019034061,2019035061,2019036061,2019037061,2019038061,2019039061]
[null,null,null,"1.10.3","Age 36 - 45 years",null,null,null,2019001062,null,2019002062,{"$f":"K72+1000","v":2019003062},2019004062,2019005062,2019006062,2019007062,2019008062,2019009062,2019010062,2019011062,2019012062,2019013062,2019014062,2019015062,2019016062,2019017062,2019018062,2019019062,2019020062,2019021062,2019022062,2019023062,2019024062,2019025062,2019026062,2019027062,2019028062,2019029062,2019030062,2019031062,2019032062,2019033062,2019034062,2019035062,2019036062,2019037062,2019038062,2019039062]
[null,null,null,"1.10.4","Age 46 - 62 years",null,null,null,2019001063,null,2019002063,{"$f":"K73+1000","v":2019003063},2019004063,2019005063,2019006063,2019007063,2019008063,2019009063,2019010063,2019011063,2019012063,2019013063,2019014063,2019015063,2019016063,2019017063,2019018063,2019019063,2019020063,2019021063,2019022063,2019023063,2019024063,2019025063,2019026063,2019027063,2019028063,2019029063,2019030063,2019031063,2019032063,2019033063,2019034063,2019035063,2019036063,2019037063,2019038063,2019039063]
[null,null,null,"1.10.5","Age 63+",null,null,null,2019001064,null,2019002064,{"$f":"K74+1000","v":2019003064},2019004064,2019005064,2019006064,2019007064,2019008064,2019009064,2019010064,2019011064,2019012064,2019013064,2019014064,2019015064,2019016064,2019017064,2019018064,2019019064,2019020064,2019021064,2019022064,2019023064,2019024064,2019025064,2019026064,2019027064,2019028064,2019029064,2019030064,2019031064,2019032064,2019033064,2019034064,2019035064,2019036064,2019037064,2019038064,2019039064]
[null,null,1.1100000000000001,null,"State the number of all complaints finalised at the end of the reporting period as per the turn-around-times below:",null,75,null,2019001065,null,2019002065,{"$f":"K75+1000","v":2019003065},2019004065,2019005065,2019006065,2019007065,2019008065,2019009065,2019010065,2019011065,2019012065,2019013065,2019014065,2019015065,2019016065,2019017065,2019018065,2019019065,2019020065,2019021065,2019022065,2019023065,2019024065,2019025065,2019026065,2019027065,2019028065,2019029065,2019030065,2019031065,2019032065,2019033065,2019034065,2019035065,2019036065,2019037065,2019038065,2019039065]
[null,null,null,"1.11.1","0 - 4 days;",null,null,null,2019001066,null,{"$f":"I76+1000","v":2019002066},{"$f":"K76+1000","v":2019003066},2019004066,2019005066,2019006066,2019007066,2019008066,2019009066,2019010066,2019011066,2019012066,2019013066,2019014066,2019015066,2019016066,2019017066,2019018066,2019019066,2019020066,2019021066,2019022066,2019023066,2019024066,2019025066,2019026066,2019027066,2019028066,2019029066,2019030066,2019031066,2019032066,2019033066,2019034066,2019035066,2019036066,2019037066,2019038066,2019039066]
[null,null,null,"1.11.2","5 - 10 days;",null,null,null,{"$f":"I76+1","v":2019001067},null,2019002067,{"$f":"K77+1000","v":2019003067},2019004067,2019005067,2019006067,2019007067,2019008067,2019009067,2019010067,2019011067,2019012067,2019013067,2019014067,2019015067,2019016067,2019017067,2019018067,2019019067,2019020067,2019021067,2019022067,2019023067,2019024067,2019025067,2019026067,2019027067,2019028067,2019029067,2019030067,2019031067,2019032067,2019033067,2019034067,2019035067,2019036067,2019037067,2019038067,2019039067]
[null,null,null,"1.11.3","11 - 20 days;",null,null,null,2019001068,null,2019002068,{"$f":"K78+1000","v":2019003068},2019004068,2019005068,2019006068,2019007068,2019008068,2019009068,2019010068,2019011068,2019012068,2019013068,2019014068,2019015068,2019016068,2019017068,2019018068,2019019068,2019020068,2019021068,2019022068,2019023068,2019024068,2019025068,2019026068,2019027068,2019028068,2019029068,2019030068,2019031068,2019032068,2019033068,2019034068,2019035068,2019036068,2019037068,2019038068,2019039068]
[null,null,null,"1.11.4","21 - 30 days;",null,null,null,2019001069,null,2019002069,{"$f":"K79+1000","v":2019003069},2019004069,2019005069,2019006069,2019007069,2019008069,2019009069,2019010069,2019011069,2019012069,2019013069,2019014069,2019015069,2019016069,2019017069,2019018069,2019019069,2019020069,2019021069,2019022069,2019023069,2019024069,2019025069,2019026069,2019027069,2019028069,2019029069,2019030069,2019031069,2019032069,2019033069,2019034069,2019035069,2019036069,2019037069,2019038069,2019039069]
[null,null,null,"1.11.5","More than 30 days",null,null,null,2019001070,null,2019002070,{"$f":"K80+1000","v":2019003070},2019004070,2019005070,2019006070,2019007070,2019008070,2019009070,2019010070,2019011070,2019012070,2019013070,2019014070,2019015070,2019016070,2019017070,2019018070,2019019070,2019020070,2019021070,2019022070,2019023070,2019024070,2019025070,2019026070,2019027070,2019028070,2019029070,2019030070,2019031070,2019032070,2019033070,2019034070,2019035070,2019036070,2019037070,2019038070,2019039070]
[null,null,1.1200000000000001,null,"State the number of complaints outstanding for more than 30 days as at the end of the reporting period",null,null,null,2019001071,null,2019002071,{"$f":"K81+1000","v":2019003071},2019004071,2019005071,2019006071,2019007071,2019008071,2019009071,2019010071,2019011071,2019012071,2019013071,2019014071,2019015071,2019016071,2019017071,2019018071,2019019071,2019020071,2019021071,2019022071,2019023071,2019024071,2019025071,2019026071,2019027071,2019028071,2019029071,2019030071,2019031071,2019032071,2019033071,2019034071,2019035071,2019036071,2019037071,2019038071,2019039071]
[null,null,1.1299999999999999,null,"State the number of complaints on which quality assurance audits were done in the reporting period.",null,null,null,2019001072,null,2019002072,{"$f":"K82+1000","v":2019003072},2019004072,2019005072,2019006072,2019007072,2019008072,2019009072,2019010072,2019011072,2019012072,2019013072,2019014072,2019015072,2019016072,2019017072,2019018072,2019019072,2019020072,2019021072,2019022072,2019023072,2019024072,2019025072,2019026072,2019027072,2019028072,2019029072,2019030072,2019031072,2019032072,2019033072,2019034072,2019035072,2019036072,2019037072,2019038072,2019039072]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2019000000}]

{"sheet":"All - Complaints (Business)","index":32,"n_rows":76,"n_cols":45,"rows_kept":76,"cut":false,"hidden":true,"merged":[[75,2,75,9],[5,36,5,40],[5,41,5,44],[5,6,6,6],[5,8,6,8],[5,10,5,20],[5,22,5,23],[5,27,5,29],[5,30,5,35],[5,21,6,21]]}
[]
[null,null,"ALL - COMPLAINTS HANDLING (BUSINESS)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer","Life Microinsurer","13B Pension Fund Administrator","Pension Funds",null,null,"Collective Investment Schemes",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,null,"Income Drawdown"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial policies","Group policies","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Mutual"]
[]
[null,null,"1   COMPLAINTS HANDLING"]
[]
[null,null,1.1000000000000001,null,"State the total number of all complaints at the end of the reporting period.",null,33,null,2020001001,null,{"$f":"I11+1000","v":2020002001},{"$f":"K11+1000","v":2020003001},{"$f":"L11+1000","v":2020004001},2020005001,2020006001,2020007001,2020008001,2020009001,2020010001,2020011001,2020012001,2020013001,2020014001,2020015001,2020016001,2020017001,2020018001,2020019001,2020020001,2020021001,2020022001,2020023001,2020024001,2020025001,2020026001,2020027001,2020028001,2020029001,2020030001,2020031001,2020032001,2020033001,{"$f":"AP11+1000","v":2020034001},{"$f":"AQ11+1000","v":2020035001},2020036001]
[null,null,1.2,null,"State the number of all complaints received during the reporting period as grouped per the breakdown:",null,33,null,{"$f":"I11+1","v":2020001002},null,{"$f":"I12+1000","v":2020002002},{"$f":"K12+1000","v":2020003002},2020004002,2020005002,2020006002,2020007002,2020008002,2020009002,2020010002,2020011002,2020012002,2020013002,2020014002,2020015002,2020016002,2020017002,2020018002,2020019002,2020020002,2020021002,2020022002,2020023002,2020024002,2020025002,2020026002,2020027002,2020028002,2020029002,2020030002,2020031002,2020032002,2020033002,2020034002,2020035002,2020036002]
[null,null,null,"1.2.1","Annual revenue or fund value of R0 -R2 million;",null,33,null,{"$f":"I12+1","v":2020001003},null,2020002003,{"$f":"K13+1000","v":2020003003},2020004003,2020005003,2020006003,2020007003,2020008003,2020009003,2020010003,2020011003,2020012003,2020013003,2020014003,2020015003,2020016003,2020017003,2020018003,2020019003,2020020003,2020021003,2020022003,2020023003,2020024003,2020025003,2020026003,2020027003,2020028003,2020029003,2020030003,2020031003,2020032003,2020033003,2020034003,2020035003,2020036003]
[null,null,null,"1.2.2","Annual revenue or fund value of R2 -R5 million;",null,33,null,2020001004,null,2020002004,{"$f":"K14+1000","v":2020003004},2020004004,2020005004,2020006004,2020007004,2020008004,2020009004,2020010004,2020011004,2020012004,2020013004,2020014004,2020015004,2020016004,2020017004,2020018004,2020019004,2020020004,2020021004,2020022004,2020023004,2020024004,2020025004,2020026004,2020027004,2020028004,2020029004,2020030004,2020031004,2020032004,2020033004,2020034004,2020035004,2020036004]
[null,null,null,"1.2.3","Annual revenue or fund value of R5 - R10 million;",null,33,null,2020001005,null,2020002005,{"$f":"K15+1000","v":2020003005},2020004005,2020005005,2020006005,2020007005,2020008005,2020009005,2020010005,2020011005,2020012005,2020013005,2020014005,2020015005,2020016005,2020017005,2020018005,2020019005,2020020005,2020021005,2020022005,2020023005,2020024005,2020025005,2020026005,2020027005,2020028005,2020029005,2020030005,2020031005,2020032005,2020033005,2020034005,2020035005,2020036005]
[null,null,null,"1.2.4","Annual revenue or fund value of >R10 million",null,33,null,2020001006,null,2020002006,{"$f":"K16+1000","v":2020003006},2020004006,2020005006,2020006006,2020007006,2020008006,2020009006,2020010006,2020011006,2020012006,2020013006,2020014006,2020015006,2020016006,2020017006,2020018006,2020019006,2020020006,2020021006,2020022006,2020023006,2020024006,2020025006,2020026006,2020027006,2020028006,2020029006,2020030006,2020031006,2020032006,2020033006,2020034006,2020035006,2020036006]
[null,null,1.3,null,"State the number of all complaints received during the reporting period as per the breakdown of channels below:",null,33,null,2020001007,null,2020002007,{"$f":"K17+1000","v":2020003007},2020004007,2020005007,2020006007,2020007007,2020008007,2020009007,2020010007,2020011007,2020012007,2020013007,2020014007,2020015007,2020016007,2020017007,2020018007,2020019007,2020020007,2020021007,2020022007,2020023007,2020024007,2020025007,2020026007,2020027007,2020028007,2020029007,2020030007,2020031007,2020032007,2020033007,2020034007,2020035007,2020036007]
[null,null,null,"1.3.1","Direct to the entity via email;",null,33,null,2020001008,null,2020002008,{"$f":"K18+1000","v":2020003008},2020004008,2020005008,2020006008,2020007008,2020008008,2020009008,2020010008,2020011008,2020012008,2020013008,2020014008,2020015008,2020016008,2020017008,2020018008,2020019008,2020020008,2020021008,2020022008,2020023008,2020024008,2020025008,2020026008,2020027008,2020028008,2020029008,2020030008,2020031008,2020032008,2020033008,2020034008,2020035008,2020036008]
[null,null,null,"1.3.2","Direct to the entity via its call centre;",null,33,null,2020001009,null,2020002009,{"$f":"K19+1000","v":2020003009},2020004009,2020005009,2020006009,2020007009,2020008009,2020009009,2020010009,2020011009,2020012009,2020013009,2020014009,2020015009,2020016009,2020017009,2020018009,2020019009,2020020009,2020021009,2020022009,2020023009,2020024009,2020025009,2020026009,2020027009,2020028009,2020029009,2020030009,2020031009,2020032009,2020033009,2020034009,2020035009,2020036009]
[null,null,null,"1.3.3","Direct to the entity via the call centre of a third party;",null,33,null,2020001010,null,2020002010,{"$f":"K20+1000","v":2020003010},2020004010,2020005010,2020006010,2020007010,2020008010,2020009010,2020010010,2020011010,2020012010,2020013010,2020014010,2020015010,2020016010,2020017010,2020018010,2020019010,2020020010,2020021010,2020022010,2020023010,2020024010,2020025010,2020026010,2020027010,2020028010,2020029010,2020030010,2020031010,2020032010,2020033010,2020034010,2020035010,2020036010]
[null,null,null,"1.3.4","Direct to the entity via its website;",null,33,null,2020001011,null,2020002011,{"$f":"K21+1000","v":2020003011},2020004011,2020005011,2020006011,2020007011,2020008011,2020009011,2020010011,2020011011,2020012011,2020013011,2020014011,2020015011,2020016011,2020017011,2020018011,2020019011,2020020011,2020021011,2020022011,2020023011,2020024011,2020025011,2020026011,2020027011,2020028011,2020029011,2020030011,2020031011,2020032011,2020033011,2020034011,2020035011,2020036011]
[null,null,null,"1.3.5","Direct to the entity via one of its social media platforms;",null,"33 , 70",null,2020001012,null,2020002012,{"$f":"K22+1000","v":2020003012},2020004012,2020005012,2020006012,2020007012,2020008012,2020009012,2020010012,2020011012,2020012012,2020013012,2020014012,2020015012,2020016012,2020017012,2020018012,2020019012,2020020012,2020021012,2020022012,2020023012,2020024012,2020025012,2020026012,2020027012,2020028012,2020029012,2020030012,2020031012,2020032012,2020033012,2020034012,2020035012,2020036012]
[null,null,null,"1.3.6","Direct to the entity via any social media platform;",null,"33 , 70",null,2020001013,null,2020002013,{"$f":"K23+1000","v":2020003013},2020004013,2020005013,2020006013,2020007013,2020008013,2020009013,2020010013,2020011013,2020012013,2020013013,2020014013,2020015013,2020016013,2020017013,2020018013,2020019013,2020020013,2020021013,2020022013,2020023013,2020024013,2020025013,2020026013,2020027013,2020028013,2020029013,2020030013,2020031013,2020032013,2020033013,2020034013,2020035013,2020036013]
[null,null,null,"1.3.7","Face-to-face via the representatives of the entity (including branches);",null,33,null,2020001014,null,2020002014,{"$f":"K24+1000","v":2020003014},2020004014,2020005014,2020006014,2020007014,2020008014,2020009014,2020010014,2020011014,2020012014,2020013014,2020014014,2020015014,2020016014,2020017014,2020018014,2020019014,2020020014,2020021014,2020022014,2020023014,2020024014,2020025014,2020026014,2020027014,2020028014,2020029014,2020030014,2020031014,2020032014,2020033014,2020034014,2020035014,2020036014]
[null,null,null,"1.3.8","Reporting via the juristic representatives of the entity;",null,33,null,2020001015,null,2020002015,{"$f":"K25+1000","v":2020003015},2020004015,2020005015,2020006015,2020007015,2020008015,2020009015,2020010015,2020011015,2020012015,2020013015,2020014015,2020015015,2020016015,2020017015,2020018015,2020019015,2020020015,2020021015,2020022015,2020023015,2020024015,2020025015,2020026015,2020027015,2020028015,2020029015,2020030015,2020031015,2020032015,2020033015,2020034015,2020035015,2020036015]
[null,null,null,"1.3.9","Reporting via any other third party of the entity; ",null,33,null,2020001016,null,2020002016,{"$f":"K26+1000","v":2020003016},2020004016,2020005016,2020006016,2020007016,2020008016,2020009016,2020010016,2020011016,2020012016,2020013016,2020014016,2020015016,2020016016,2020017016,2020018016,2020019016,2020020016,2020021016,2020022016,2020023016,2020024016,2020025016,2020026016,2020027016,2020028016,2020029016,2020030016,2020031016,2020032016,2020033016,2020034016,2020035016,2020036016]
[null,null,null,"1.3.10","Reporting via the FAIS Ombud;",null,null,null,2020001017,null,2020002017,{"$f":"K27+1000","v":2020003017},2020004017,2020005017,2020006017,2020007017,2020008017,2020009017,2020010017,2020011017,2020012017,2020013017,2020014017,2020015017,2020016017,2020017017,2020018017,2020019017,2020020017,2020021017,2020022017,2020023017,2020024017,2020025017,2020026017,2020027017,2020028017,2020029017,2020030017,2020031017,2020032017,2020033017,2020034017,2020035017,2020036017]
[null,null,null,"1.3.11","Reporting via the Long-term Ombud;",null,null,null,2020001018,null,2020002018,{"$f":"K28+1000","v":2020003018},2020004018,2020005018,2020006018,2020007018,2020008018,2020009018,2020010018,2020011018,2020012018,2020013018,2020014018,2020015018,2020016018,2020017018,2020018018,2020019018,2020020018,2020021018,2020022018,2020023018,2020024018,2020025018,2020026018,2020027018,2020028018,2020029018,2020030018,2020031018,2020032018,2020033018,2020034018,2020035018,2020036018]
[null,null,null,"1.3.12","Reporting via the Short-term Ombud;",null,null,null,2020001019,null,2020002019,{"$f":"K29+1000","v":2020003019},2020004019,2020005019,2020006019,2020007019,2020008019,2020009019,2020010019,2020011019,2020012019,2020013019,2020014019,2020015019,2020016019,2020017019,2020018019,2020019019,2020020019,2020021019,2020022019,2020023019,2020024019,2020025019,2020026019,2020027019,2020028019,2020029019,2020030019,2020031019,2020032019,2020033019,2020034019,2020035019,2020036019]
[null,null,null,"1.3.13","Reporting via the Banking Ombud;",null,9,null,2020001020,null,2020002020,{"$f":"K30+1000","v":2020003020},2020004020,2020005020,2020006020,2020007020,2020008020,2020009020,2020010020,2020011020,2020012020,2020013020,2020014020,2020015020,2020016020,2020017020,2020018020,2020019020,2020020020,2020021020,2020022020,2020023020,2020024020,2020025020,2020026020,2020027020,2020028020,2020029020,2020030020,2020031020,2020032020,2020033020,2020034020,2020035020,2020036020]
[null,null,null,"1.3.14","Reporting via the Credit Ombud;",null,null,null,2020001021,null,2020002021,{"$f":"K31+1000","v":2020003021},2020004021,2020005021,2020006021,2020007021,2020008021,2020009021,2020010021,2020011021,2020012021,2020013021,2020014021,2020015021,2020016021,2020017021,2020018021,2020019021,2020020021,2020021021,2020022021,2020023021,2020024021,2020025021,2020026021,2020027021,2020028021,2020029021,2020030021,2020031021,2020032021,2020033021,2020034021,2020035021,2020036021]
[null,null,null,"1.3.15","Reporting via the Pension Fund Adjudicator",null,null,null,2020001022,null,2020002022,{"$f":"K32+1000","v":2020003022},2020004022,2020005022,2020006022,2020007022,2020008022,2020009022,2020010022,2020011022,2020012022,2020013022,2020014022,2020015022,2020016022,2020017022,2020018022,2020019022,2020020022,2020021022,2020022022,2020023022,2020024022,2020025022,2020026022,2020027022,2020028022,2020029022,2020030022,2020031022,2020032022,2020033022,2020034022,2020035022,2020036022]
[null,null,null,"1.3.16","Reporting via any other industry association;",null,null,null,2020001023,null,2020002023,{"$f":"K33+1000","v":2020003023},2020004023,2020005023,2020006023,2020007023,2020008023,2020009023,2020010023,2020011023,2020012023,2020013023,2020014023,2020015023,2020016023,2020017023,2020018023,2020019023,2020020023,2020021023,2020022023,2020023023,2020024023,2020025023,2020026023,2020027023,2020028023,2020029023,2020030023,2020031023,2020032023,2020033023,2020034023,2020035023,2020036023]
[null,null,null,"1.3.17","Other (please specify in Comments section).",null,null,null,2020001024,null,2020002024,{"$f":"K34+1000","v":2020003024},2020004024,2020005024,2020006024,2020007024,2020008024,2020009024,2020010024,2020011024,2020012024,2020013024,2020014024,2020015024,2020016024,2020017024,2020018024,2020019024,2020020024,2020021024,2020022024,2020023024,2020024024,2020025024,2020026024,2020027024,2020028024,2020029024,2020030024,2020031024,2020032024,2020033024,2020034024,2020035024,2020036024]
[null,null,1.4,null,"State the number of complaints received in the reporting period as per the breakdown of categories below:",null,null,null,2020001025,null,2020002025,{"$f":"K35+1000","v":2020003025},2020004025,2020005025,2020006025,2020007025,2020008025,2020009025,2020010025,2020011025,2020012025,2020013025,2020014025,2020015025,2020016025,2020017025,2020018025,2020019025,2020020025,2020021025,2020022025,2020023025,2020024025,2020025025,2020026025,2020027025,2020028025,2020029025,2020030025,2020031025,2020032025,2020033025,2020034025,2020035025,2020036025]
[null,null,null,"1.4.1","Complaints relating to the design of a product or financial service in relation to the premiums, contributions, charges, excess structures or fees being paid;",null,null,null,2020001026,null,2020002026,{"$f":"K36+1000","v":2020003026},2020004026,2020005026,2020006026,2020007026,2020008026,2020009026,2020010026,2020011026,2020012026,2020013026,2020014026,2020015026,2020016026,2020017026,2020018026,2020019026,2020020026,2020021026,2020022026,2020023026,2020024026,2020025026,2020026026,2020027026,2020028026,2020029026,2020030026,2020031026,2020032026,2020033026,2020034026,2020035026,2020036026]
[null,null,null,"1.4.2","Complaints relating to the design of a product or financial service in relation to the product features, bundled, \"add-on\" or loyalty benefits;",null,8,null,2020001027,null,2020002027,{"$f":"K37+1000","v":2020003027},2020004027,2020005027,2020006027,2020007027,2020008027,2020009027,2020010027,2020011027,2020012027,2020013027,2020014027,2020015027,2020016027,2020017027,2020018027,2020019027,2020020027,2020021027,2020022027,2020023027,2020024027,2020025027,2020026027,2020027027,2020028027,2020029027,2020030027,2020031027,2020032027,2020033027,2020034027,2020035027,2020036027]
[null,null,null,"1.4.3","Complaints relating to information provided (including advertising material, policy documents, service letters and other disclosures);",null,null,null,2020001028,null,2020002028,{"$f":"K38+1000","v":2020003028},2020004028,2020005028,2020006028,2020007028,2020008028,2020009028,2020010028,2020011028,2020012028,2020013028,2020014028,2020015028,2020016028,2020017028,2020018028,2020019028,2020020028,2020021028,2020022028,2020023028,2020024028,2020025028,2020026028,2020027028,2020028028,2020029028,2020030028,2020031028,2020032028,2020033028,2020034028,2020035028,2020036028]
[null,null,null,"1.4.4","Complaints relating to advice",null,null,null,2020001029,null,2020002029,{"$f":"K39+1000","v":2020003029},2020004029,2020005029,2020006029,2020007029,2020008029,2020009029,2020010029,2020011029,2020012029,2020013029,2020014029,2020015029,2020016029,2020017029,2020018029,2020019029,2020020029,2020021029,2020022029,2020023029,2020024029,2020025029,2020026029,2020027029,2020028029,2020029029,2020030029,2020031029,2020032029,2020033029,2020034029,2020035029,2020036029]
[null,null,null,"1.4.5","Complaints relating to product performance (including but not limited to investment performance);",null,null,null,2020001030,null,2020002030,{"$f":"K40+1000","v":2020003030},2020004030,2020005030,2020006030,2020007030,2020008030,2020009030,2020010030,2020011030,2020012030,2020013030,2020014030,2020015030,2020016030,2020017030,2020018030,2020019030,2020020030,2020021030,2020022030,2020023030,2020024030,2020025030,2020026030,2020027030,2020028030,2020029030,2020030030,2020031030,2020032030,2020033030,2020034030,2020035030,2020036030]
[null,null,null,"1.4.6","Complaints relating to service to customers;",null,null,null,2020001031,null,2020002031,{"$f":"K41+1000","v":2020003031},2020004031,2020005031,2020006031,2020007031,2020008031,2020009031,2020010031,2020011031,2020012031,2020013031,2020014031,2020015031,2020016031,2020017031,2020018031,2020019031,2020020031,2020021031,2020022031,2020023031,2020024031,2020025031,2020026031,2020027031,2020028031,2020029031,2020030031,2020031031,2020032031,2020033031,2020034031,2020035031,2020036031]
[null,null,null,"1.4.7","Complaints relating to accessibility of product information, changes or switches;",null,null,null,2020001032,null,2020002032,{"$f":"K42+1000","v":2020003032},2020004032,2020005032,2020006032,2020007032,2020008032,2020009032,2020010032,2020011032,2020012032,2020013032,2020014032,2020015032,2020016032,2020017032,2020018032,2020019032,2020020032,2020021032,2020022032,2020023032,2020024032,2020025032,2020026032,2020027032,2020028032,2020029032,2020030032,2020031032,2020032032,2020033032,2020034032,2020035032,2020036032]
[null,null,null,"1.4.8","Complaints relating to the complaints handling process;",null,null,null,2020001033,null,2020002033,{"$f":"K43+1000","v":2020003033},2020004033,2020005033,2020006033,2020007033,2020008033,2020009033,2020010033,2020011033,2020012033,2020013033,2020014033,2020015033,2020016033,2020017033,2020018033,2020019033,2020020033,2020021033,2020022033,2020023033,2020024033,2020025033,2020026033,2020027033,2020028033,2020029033,2020030033,2020031033,2020032033,2020033033,2020034033,2020035033,2020036033]
[null,null,null,"1.4.9","Complaints relating to insurance risk claims, medical scheme claims, including non-payment of claims or accessibility of any funds;",null,null,null,2020001034,null,2020002034,{"$f":"K44+1000","v":2020003034},2020004034,2020005034,2020006034,2020007034,2020008034,2020009034,2020010034,2020011034,2020012034,2020013034,2020014034,2020015034,2020016034,2020017034,2020018034,2020019034,2020020034,2020021034,2020022034,2020023034,2020024034,2020025034,2020026034,2020027034,2020028034,2020029034,2020030034,2020031034,2020032034,2020033034,2020034034,2020035034,2020036034]
[null,null,null,"1.4.10","Complaints relating to the change in systems or migration of data between systems;",null,null,null,2020001035,null,2020002035,{"$f":"K45+1000","v":2020003035},2020004035,2020005035,2020006035,2020007035,2020008035,2020009035,2020010035,2020011035,2020012035,2020013035,2020014035,2020015035,2020016035,2020017035,2020018035,2020019035,2020020035,2020021035,2020022035,2020023035,2020024035,2020025035,2020026035,2020027035,2020028035,2020029035,2020030035,2020031035,2020032035,2020033035,2020034035,2020035035,2020036035]
[null,null,null,"1.4.11","Complaints relating to system unavailability or downtime;",null,null,null,2020001036,null,2020002036,{"$f":"K46+1000","v":2020003036},2020004036,2020005036,2020006036,2020007036,2020008036,2020009036,2020010036,2020011036,2020012036,2020013036,2020014036,2020015036,2020016036,2020017036,2020018036,2020019036,2020020036,2020021036,2020022036,2020023036,2020024036,2020025036,2020026036,2020027036,2020028036,2020029036,2020030036,2020031036,2020032036,2020033036,2020034036,2020035036,2020036036]
[null,null,null,"1.4.12","Other (please specify in Comments section).",null,null,null,2020001037,null,2020002037,{"$f":"K47+1000","v":2020003037},2020004037,2020005037,2020006037,2020007037,2020008037,2020009037,2020010037,2020011037,2020012037,2020013037,2020014037,2020015037,2020016037,2020017037,2020018037,2020019037,2020020037,2020021037,2020022037,2020023037,2020024037,2020025037,2020026037,2020027037,2020028037,2020029037,2020030037,2020031037,2020032037,2020033037,2020034037,2020035037,2020036037]
[null,null,1.5,null,"State the total number of determinations made against the entity at the end of the reporting period as per the breakdown below:",null,33,null,2020001038,null,2020002038,{"$f":"K48+1000","v":2020003038},2020004038,2020005038,2020006038,2020007038,2020008038,2020009038,2020010038,2020011038,2020012038,2020013038,2020014038,2020015038,2020016038,2020017038,2020018038,2020019038,2020020038,2020021038,2020022038,2020023038,2020024038,2020025038,2020026038,2020027038,2020028038,2020029038,2020030038,2020031038,2020032038,2020033038,2020034038,2020035038,2020036038]
[null,null,null,"1.5.1","FAIS Ombud;",null,null,null,2020001039,null,2020002039,{"$f":"K49+1000","v":2020003039},2020004039,2020005039,2020006039,2020007039,2020008039,2020009039,2020010039,2020011039,2020012039,2020013039,2020014039,2020015039,2020016039,2020017039,2020018039,2020019039,2020020039,2020021039,2020022039,2020023039,2020024039,2020025039,2020026039,2020027039,2020028039,2020029039,2020030039,2020031039,2020032039,2020033039,2020034039,2020035039,2020036039]
[null,null,null,"1.5.2","Long-term Ombud;",null,null,null,2020001040,null,2020002040,{"$f":"K50+1000","v":2020003040},2020004040,2020005040,2020006040,2020007040,2020008040,2020009040,2020010040,2020011040,2020012040,2020013040,2020014040,2020015040,2020016040,2020017040,2020018040,2020019040,2020020040,2020021040,2020022040,2020023040,2020024040,2020025040,2020026040,2020027040,2020028040,2020029040,2020030040,2020031040,2020032040,2020033040,2020034040,2020035040,2020036040]
[null,null,null,"1.5.3","Short-term Ombud;",null,null,null,2020001041,null,2020002041,{"$f":"K51+1000","v":2020003041},2020004041,2020005041,2020006041,2020007041,2020008041,2020009041,2020010041,2020011041,2020012041,2020013041,2020014041,2020015041,2020016041,2020017041,2020018041,2020019041,2020020041,2020021041,2020022041,2020023041,2020024041,2020025041,2020026041,2020027041,2020028041,2020029041,2020030041,2020031041,2020032041,2020033041,2020034041,2020035041,2020036041]
[null,null,null,"1.5.4","Banking Ombud;",null,9,null,2020001042,null,2020002042,{"$f":"K52+1000","v":2020003042},2020004042,2020005042,2020006042,2020007042,2020008042,2020009042,2020010042,2020011042,2020012042,2020013042,2020014042,2020015042,2020016042,2020017042,2020018042,2020019042,2020020042,2020021042,2020022042,2020023042,2020024042,2020025042,2020026042,2020027042,2020028042,2020029042,2020030042,2020031042,2020032042,2020033042,2020034042,2020035042,2020036042]
[null,null,null,"1.5.5","Credit Ombud;",null,null,null,2020001043,null,2020002043,{"$f":"K53+1000","v":2020003043},2020004043,2020005043,2020006043,2020007043,2020008043,2020009043,2020010043,2020011043,2020012043,2020013043,2020014043,2020015043,2020016043,2020017043,2020018043,2020019043,2020020043,2020021043,2020022043,2020023043,2020024043,2020025043,2020026043,2020027043,2020028043,2020029043,2020030043,2020031043,2020032043,2020033043,2020034043,2020035043,2020036043]
[null,null,null,"1.5.6","Pension Fund Adjudicator",null,null,null,2020001044,null,2020002044,{"$f":"K54+1000","v":2020003044},2020004044,2020005044,2020006044,2020007044,2020008044,2020009044,2020010044,2020011044,2020012044,2020013044,2020014044,2020015044,2020016044,2020017044,2020018044,2020019044,2020020044,2020021044,2020022044,2020023044,2020024044,2020025044,2020026044,2020027044,2020028044,2020029044,2020030044,2020031044,2020032044,2020033044,2020034044,2020035044,2020036044]
[null,null,1.6,null,"State the number of all complaints finalised in favour of the customer in the reporting period as grouped per the breakdown below: ",null,null,null,2020001045,null,2020002045,{"$f":"K55+1000","v":2020003045},2020004045,2020005045,2020006045,2020007045,2020008045,2020009045,2020010045,2020011045,2020012045,2020013045,2020014045,2020015045,2020016045,2020017045,2020018045,2020019045,2020020045,2020021045,2020022045,2020023045,2020024045,2020025045,2020026045,2020027045,2020028045,2020029045,2020030045,2020031045,2020032045,2020033045,2020034045,2020035045,2020036045]
[null,null,null,"1.6.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2020001046,null,2020002046,{"$f":"K56+1000","v":2020003046},2020004046,2020005046,2020006046,2020007046,2020008046,2020009046,2020010046,2020011046,2020012046,2020013046,2020014046,2020015046,2020016046,2020017046,2020018046,2020019046,2020020046,2020021046,2020022046,2020023046,2020024046,2020025046,2020026046,2020027046,2020028046,2020029046,2020030046,2020031046,2020032046,2020033046,2020034046,2020035046,2020036046]
[null,null,null,"1.6.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2020001047,null,2020002047,{"$f":"K57+1000","v":2020003047},2020004047,2020005047,2020006047,2020007047,2020008047,2020009047,2020010047,2020011047,2020012047,2020013047,2020014047,2020015047,2020016047,2020017047,2020018047,2020019047,2020020047,2020021047,2020022047,2020023047,2020024047,2020025047,2020026047,2020027047,2020028047,2020029047,2020030047,2020031047,2020032047,2020033047,2020034047,2020035047,2020036047]
[null,null,null,"1.6.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2020001048,null,2020002048,{"$f":"K58+1000","v":2020003048},2020004048,2020005048,2020006048,2020007048,2020008048,2020009048,2020010048,2020011048,2020012048,2020013048,2020014048,2020015048,2020016048,2020017048,2020018048,2020019048,2020020048,2020021048,2020022048,2020023048,2020024048,2020025048,2020026048,2020027048,2020028048,2020029048,2020030048,2020031048,2020032048,2020033048,2020034048,2020035048,2020036048]
[null,null,null,"1.6.4","Annual revenue or fund value of >R10 million",null,null,null,2020001049,null,2020002049,{"$f":"K59+1000","v":2020003049},2020004049,2020005049,2020006049,2020007049,2020008049,2020009049,2020010049,2020011049,2020012049,2020013049,2020014049,2020015049,2020016049,2020017049,2020018049,2020019049,2020020049,2020021049,2020022049,2020023049,2020024049,2020025049,2020026049,2020027049,2020028049,2020029049,2020030049,2020031049,2020032049,2020033049,2020034049,2020035049,2020036049]
[null,null,1.7,null,"State the number of complaints resolved by making a compensation or good will payment",null,null,null,2020001050,null,2020002050,{"$f":"K60+1000","v":2020003050},2020004050,2020005050,2020006050,2020007050,2020008050,2020009050,2020010050,2020011050,2020012050,2020013050,2020014050,2020015050,2020016050,2020017050,2020018050,2020019050,2020020050,2020021050,2020022050,2020023050,2020024050,2020025050,2020026050,2020027050,2020028050,2020029050,2020030050,2020031050,2020032050,2020033050,2020034050,2020035050,2020036050]
[null,null,1.8,null,"State the number of all complaints outstanding at the end of the reporting period as grouped per the breakdown below: ",null,null,null,2020001051,null,2020002051,{"$f":"K61+1000","v":2020003051},2020004051,2020005051,2020006051,2020007051,2020008051,2020009051,2020010051,2020011051,2020012051,2020013051,2020014051,2020015051,2020016051,2020017051,2020018051,2020019051,2020020051,2020021051,2020022051,2020023051,2020024051,2020025051,2020026051,2020027051,2020028051,2020029051,2020030051,2020031051,2020032051,2020033051,2020034051,2020035051,2020036051]
[null,null,null,"1.8.1","Annual revenue or fund value of R0 -R2 million;",null,null,null,2020001052,null,2020002052,{"$f":"K62+1000","v":2020003052},2020004052,2020005052,2020006052,2020007052,2020008052,2020009052,2020010052,2020011052,2020012052,2020013052,2020014052,2020015052,2020016052,2020017052,2020018052,2020019052,2020020052,2020021052,2020022052,2020023052,2020024052,2020025052,2020026052,2020027052,2020028052,2020029052,2020030052,2020031052,2020032052,2020033052,2020034052,2020035052,2020036052]
[null,null,null,"1.8.2","Annual revenue or fund value of R2 -R5 million;",null,null,null,2020001053,null,2020002053,{"$f":"K63+1000","v":2020003053},2020004053,2020005053,2020006053,2020007053,2020008053,2020009053,2020010053,2020011053,2020012053,2020013053,2020014053,2020015053,2020016053,2020017053,2020018053,2020019053,2020020053,2020021053,2020022053,2020023053,2020024053,2020025053,2020026053,2020027053,2020028053,2020029053,2020030053,2020031053,2020032053,2020033053,2020034053,2020035053,2020036053]
[null,null,null,"1.8.3","Annual revenue or fund value of R5 - R10 million;",null,null,null,2020001054,null,2020002054,{"$f":"K64+1000","v":2020003054},2020004054,2020005054,2020006054,2020007054,2020008054,2020009054,2020010054,2020011054,2020012054,2020013054,2020014054,2020015054,2020016054,2020017054,2020018054,2020019054,2020020054,2020021054,2020022054,2020023054,2020024054,2020025054,2020026054,2020027054,2020028054,2020029054,2020030054,2020031054,2020032054,2020033054,2020034054,2020035054,2020036054]
[null,null,null,"1.8.4","Annual revenue or fund value of >R10 million",null,null,null,2020001055,null,2020002055,{"$f":"K65+1000","v":2020003055},2020004055,2020005055,2020006055,2020007055,2020008055,2020009055,2020010055,2020011055,2020012055,2020013055,2020014055,2020015055,2020016055,2020017055,2020018055,2020019055,2020020055,2020021055,2020022055,2020023055,2020024055,2020025055,2020026055,2020027055,2020028055,2020029055,2020030055,2020031055,2020032055,2020033055,2020034055,2020035055,2020036055]
[null,null,1.9,null,"State the number of all complaints finalised at the end of the reporting period as per the turn-around-times below:",null,75,null,2020001056,null,2020002056,{"$f":"K66+1000","v":2020003056},2020004056,2020005056,2020006056,2020007056,2020008056,2020009056,2020010056,2020011056,2020012056,2020013056,2020014056,2020015056,2020016056,2020017056,2020018056,2020019056,2020020056,2020021056,2020022056,2020023056,2020024056,2020025056,2020026056,2020027056,2020028056,2020029056,2020030056,2020031056,2020032056,2020033056,2020034056,2020035056,2020036056]
[null,null,null,"1.9.1","0 - 4 days;",null,null,null,2020001057,null,2020002057,{"$f":"K67+1000","v":2020003057},2020004057,2020005057,2020006057,2020007057,2020008057,2020009057,2020010057,2020011057,2020012057,2020013057,2020014057,2020015057,2020016057,2020017057,2020018057,2020019057,2020020057,2020021057,2020022057,2020023057,2020024057,2020025057,2020026057,2020027057,2020028057,2020029057,2020030057,2020031057,2020032057,2020033057,2020034057,2020035057,2020036057]
[null,null,null,"1.9.2","5 - 10 days;",null,null,null,2020001058,null,2020002058,{"$f":"K68+1000","v":2020003058},2020004058,2020005058,2020006058,2020007058,2020008058,2020009058,2020010058,2020011058,2020012058,2020013058,2020014058,2020015058,2020016058,2020017058,2020018058,2020019058,2020020058,2020021058,2020022058,2020023058,2020024058,2020025058,2020026058,2020027058,2020028058,2020029058,2020030058,2020031058,2020032058,2020033058,2020034058,2020035058,2020036058]
[null,null,null,"1.9.3","11 - 20 days;",null,null,null,2020001059,null,2020002059,{"$f":"K69+1000","v":2020003059},2020004059,2020005059,2020006059,2020007059,2020008059,2020009059,2020010059,2020011059,2020012059,2020013059,2020014059,2020015059,2020016059,2020017059,2020018059,2020019059,2020020059,2020021059,2020022059,2020023059,2020024059,2020025059,2020026059,2020027059,2020028059,2020029059,2020030059,2020031059,2020032059,2020033059,2020034059,2020035059,2020036059]
[null,null,null,"1.9.4","21 - 30 days;",null,null,null,2020001060,null,2020002060,{"$f":"K70+1000","v":2020003060},2020004060,2020005060,2020006060,2020007060,2020008060,2020009060,2020010060,2020011060,2020012060,2020013060,2020014060,2020015060,2020016060,2020017060,2020018060,2020019060,2020020060,2020021060,2020022060,2020023060,2020024060,2020025060,2020026060,2020027060,2020028060,2020029060,2020030060,2020031060,2020032060,2020033060,2020034060,2020035060,2020036060]
[null,null,null,"1.9.5","More than 30 days",null,null,null,2020001061,null,2020002061,{"$f":"K71+1000","v":2020003061},2020004061,2020005061,2020006061,2020007061,2020008061,2020009061,2020010061,2020011061,2020012061,2020013061,2020014061,2020015061,2020016061,2020017061,2020018061,2020019061,2020020061,2020021061,2020022061,2020023061,2020024061,2020025061,2020026061,2020027061,2020028061,2020029061,2020030061,2020031061,2020032061,2020033061,2020034061,2020035061,2020036061]
[null,null,1.1000000000000001,null,"State the number of complaints outstanding for more than 30 days as at the end of the reporting period",null,null,null,2020001062,null,2020002062,{"$f":"K72+1000","v":2020003062},2020004062,2020005062,2020006062,2020007062,2020008062,2020009062,2020010062,2020011062,2020012062,2020013062,2020014062,2020015062,2020016062,2020017062,2020018062,2020019062,2020020062,2020021062,2020022062,2020023062,2020024062,2020025062,2020026062,2020027062,2020028062,2020029062,2020030062,2020031062,2020032062,2020033062,2020034062,2020035062,2020036062]
[null,null,1.1100000000000001,null,"State the number of complaints on which quality assurance audits were done in the reporting period.",null,null,null,2020001063,null,2020002063,{"$f":"K73+1000","v":2020003063},2020004063,2020005063,2020006063,2020007063,2020008063,2020009063,2020010063,2020011063,2020012063,2020013063,2020014063,2020015063,2020016063,2020017063,2020018063,2020019063,2020020063,2020021063,2020022063,2020023063,2020024063,2020025063,2020026063,2020027063,2020028063,2020029063,2020030063,2020031063,2020032063,2020033063,2020034063,2020035063,2020036063]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2020000000}]

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[]
[null,null,"ALL - ADDITIONAL BENEFITS"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer",null,"Life Microinsurer",null,"Non-Life Microinsurer",null,"13B Pension Fund Administrator",null,"Pension Funds",null,null,"Collective Investment Schemes ",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,"Income Drawdown","Co-operatives"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial lines","Personal Lines","Group policies","Individual Policies","Individual Policies","Group Policies","Retail","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Bank","Financial Institution"]
[]
[null,null,"1  ADDITIONAL BENEFITS"]
[]
[null,null,null,null,null,null,""]
[null,null,1.1000000000000001,null,"Do you offer any of the following benefits as additional benefits? ",null,"1 , 8",null,2021001001,null,{"$f":"I12+1000","v":2021002001},{"$f":"K12+1000","v":2021003001},{"$f":"L12+1000","v":2021004001},2021005001,2021006001,2021007001,2021008001,2021009001,2021010001,2021011001,2021012001,2021013001,2021014001,2021015001,2021016001,2021017001,2021018001,2021019001,2021020001,2021021001,2021022001,2021023001,2021024001,2021025001,2021026001,2021027001,2021028001,2021029001,2021030001,2021031001,2021032001,2021033001,2021034001,2021035001,2021036001,2021037001,2021038001,2021039001,2021040001,2021041001,2021042001]
[null,null,null,"1.1.1","Roadside Assistance;",null,null,null,{"$f":"I12+1","v":2021001002},null,{"$f":"I13+1000","v":2021002002},2021003002,{"$f":"L13+1000","v":2021004002},2021005002,2021006002,2021007002,2021008002,2021009002,2021010002,2021011002,2021012002,2021013002,2021014002,2021015002,2021016002,2021017002,2021018002,{"$f":"AA13+1000","v":2021019002},2021020002,2021021002,2021022002,2021023002,2021024002,2021025002,2021026002,2021027002,2021028002,2021029002,2021030002,2021031002,2021032002,2021033002,2021034002,2021035002,2021036002,2021037002,2021038002,2021039002,2021040002,2021041002,2021042002]
[null,null,null,"1.1.2","Loyalty benefits as part of a program offered by the entity;",null,"8 , 33",null,{"$f":"I13+1","v":2021001003},null,2021002003,2021003003,{"$f":"L14+1000","v":2021004003},2021005003,2021006003,2021007003,2021008003,2021009003,2021010003,2021011003,2021012003,2021013003,2021014003,2021015003,2021016003,2021017003,2021018003,{"$f":"AA14+1000","v":2021019003},2021020003,2021021003,2021022003,2021023003,2021024003,2021025003,2021026003,2021027003,2021028003,2021029003,2021030003,2021031003,2021032003,2021033003,2021034003,2021035003,2021036003,2021037003,2021038003,2021039003,2021040003,2021041003,2021042003]
[null,null,null,"1.1.3","Loyalty benefits as part of a program offered by a separate entity;",null,"8 , 33",null,2021001004,null,2021002004,2021003004,{"$f":"L15+1000","v":2021004004},2021005004,2021006004,2021007004,2021008004,2021009004,2021010004,2021011004,2021012004,2021013004,2021014004,2021015004,2021016004,2021017004,2021018004,{"$f":"AA15+1000","v":2021019004},2021020004,2021021004,2021022004,2021023004,2021024004,2021025004,2021026004,2021027004,2021028004,2021029004,2021030004,2021031004,2021032004,2021033004,2021034004,2021035004,2021036004,2021037004,2021038004,2021039004,2021040004,2021041004,2021042004]
[null,null,null,"1.1.4","Cash back/No claim;",null,null,null,2021001005,null,2021002005,2021003005,{"$f":"L16+1000","v":2021004005},2021005005,2021006005,2021007005,2021008005,2021009005,2021010005,2021011005,2021012005,2021013005,2021014005,2021015005,2021016005,2021017005,2021018005,{"$f":"AA16+1000","v":2021019005},2021020005,2021021005,2021022005,2021023005,2021024005,2021025005,2021026005,2021027005,2021028005,2021029005,2021030005,2021031005,2021032005,2021033005,2021034005,2021035005,2021036005,2021037005,2021038005,2021039005,2021040005,2021041005,2021042005]
[null,null,null,"1.1.5","Trauma Counselling;",null,null,null,2021001006,null,2021002006,2021003006,{"$f":"L17+1000","v":2021004006},2021005006,2021006006,2021007006,2021008006,2021009006,2021010006,2021011006,2021012006,2021013006,2021014006,2021015006,2021016006,2021017006,2021018006,{"$f":"AA17+1000","v":2021019006},2021020006,2021021006,2021022006,2021023006,2021024006,2021025006,2021026006,2021027006,2021028006,2021029006,2021030006,2021031006,2021032006,2021033006,2021034006,2021035006,2021036006,2021037006,2021038006,2021039006,2021040006,2021041006,2021042006]
[null,null,null,"1.1.6","Repatriation Services;",null,null,null,2021001007,null,2021002007,2021003007,{"$f":"L18+1000","v":2021004007},2021005007,2021006007,2021007007,2021008007,2021009007,2021010007,2021011007,2021012007,2021013007,2021014007,2021015007,2021016007,2021017007,2021018007,{"$f":"AA18+1000","v":2021019007},2021020007,2021021007,2021022007,2021023007,2021024007,2021025007,2021026007,2021027007,2021028007,2021029007,2021030007,2021031007,2021032007,2021033007,2021034007,2021035007,2021036007,2021037007,2021038007,2021039007,2021040007,2021041007,2021042007]
[null,null,null,"1.1.7","Grocery Benefit;",null,null,null,2021001008,null,2021002008,2021003008,{"$f":"L19+1000","v":2021004008},2021005008,2021006008,2021007008,2021008008,2021009008,2021010008,2021011008,2021012008,2021013008,2021014008,2021015008,2021016008,2021017008,2021018008,{"$f":"AA19+1000","v":2021019008},2021020008,2021021008,2021022008,2021023008,2021024008,2021025008,2021026008,2021027008,2021028008,2021029008,2021030008,2021031008,2021032008,2021033008,2021034008,2021035008,2021036008,2021037008,2021038008,2021039008,2021040008,2021041008,2021042008]
[null,null,null,"1.1.8","Airtime and/or data;",null,30,null,2021001009,null,2021002009,2021003009,{"$f":"L20+1000","v":2021004009},2021005009,2021006009,2021007009,2021008009,2021009009,2021010009,2021011009,2021012009,2021013009,2021014009,2021015009,2021016009,2021017009,2021018009,{"$f":"AA20+1000","v":2021019009},2021020009,2021021009,2021022009,2021023009,2021024009,2021025009,2021026009,2021027009,2021028009,2021029009,2021030009,2021031009,2021032009,2021033009,2021034009,2021035009,2021036009,2021037009,2021038009,2021039009,2021040009,2021041009,2021042009]
[null,null,null,"1.1.9","Funeral;",null,null,null,2021001010,null,2021002010,2021003010,{"$f":"L21+1000","v":2021004010},2021005010,2021006010,2021007010,2021008010,2021009010,2021010010,2021011010,2021012010,2021013010,2021014010,2021015010,2021016010,2021017010,2021018010,{"$f":"AA21+1000","v":2021019010},2021020010,2021021010,2021022010,2021023010,2021024010,2021025010,2021026010,2021027010,2021028010,2021029010,2021030010,2021031010,2021032010,2021033010,2021034010,2021035010,2021036010,2021037010,2021038010,2021039010,2021040010,2021041010,2021042010]
[null,null,null,"1.1.10","Estate Planning;",null,null,null,2021001011,null,2021002011,2021003011,{"$f":"L22+1000","v":2021004011},2021005011,2021006011,2021007011,2021008011,2021009011,2021010011,2021011011,2021012011,2021013011,2021014011,2021015011,2021016011,2021017011,2021018011,{"$f":"AA22+1000","v":2021019011},2021020011,2021021011,2021022011,2021023011,2021024011,2021025011,2021026011,2021027011,2021028011,2021029011,2021030011,2021031011,2021032011,2021033011,2021034011,2021035011,2021036011,2021037011,2021038011,2021039011,2021040011,2021041011,2021042011]
[null,null,null,"1.1.11","Legal Services;",null,45,null,2021001012,null,2021002012,2021003012,{"$f":"L23+1000","v":2021004012},2021005012,2021006012,2021007012,2021008012,2021009012,2021010012,2021011012,2021012012,2021013012,2021014012,2021015012,2021016012,2021017012,2021018012,{"$f":"AA23+1000","v":2021019012},2021020012,2021021012,2021022012,2021023012,2021024012,2021025012,2021026012,2021027012,2021028012,2021029012,2021030012,2021031012,2021032012,2021033012,2021034012,2021035012,2021036012,2021037012,2021038012,2021039012,2021040012,2021041012,2021042012]
[null,null,null,"1.1.12","Actuarial Services;",null,null,null,2021001013,null,2021002013,2021003013,{"$f":"L24+1000","v":2021004013},2021005013,2021006013,2021007013,2021008013,2021009013,2021010013,2021011013,2021012013,2021013013,2021014013,2021015013,2021016013,2021017013,2021018013,{"$f":"AA24+1000","v":2021019013},2021020013,2021021013,2021022013,2021023013,2021024013,2021025013,2021026013,2021027013,2021028013,2021029013,2021030013,2021031013,2021032013,2021033013,2021034013,2021035013,2021036013,2021037013,2021038013,2021039013,2021040013,2021041013,2021042013]
[null,null,null,"1.1.13","Marketing Services;",null,46,null,2021001014,null,2021002014,2021003014,{"$f":"L25+1000","v":2021004014},2021005014,2021006014,2021007014,2021008014,2021009014,2021010014,2021011014,2021012014,2021013014,2021014014,2021015014,2021016014,2021017014,2021018014,{"$f":"AA25+1000","v":2021019014},2021020014,2021021014,2021022014,2021023014,2021024014,2021025014,2021026014,2021027014,2021028014,2021029014,2021030014,2021031014,2021032014,2021033014,2021034014,2021035014,2021036014,2021037014,2021038014,2021039014,2021040014,2021041014,2021042014]
[null,null,null,"1.1.14","Investment Services;",null,null,null,2021001015,null,2021002015,2021003015,{"$f":"L26+1000","v":2021004015},2021005015,2021006015,2021007015,2021008015,2021009015,2021010015,2021011015,2021012015,2021013015,2021014015,2021015015,2021016015,2021017015,2021018015,{"$f":"AA26+1000","v":2021019015},2021020015,2021021015,2021022015,2021023015,2021024015,2021025015,2021026015,2021027015,2021028015,2021029015,2021030015,2021031015,2021032015,2021033015,2021034015,2021035015,2021036015,2021037015,2021038015,2021039015,2021040015,2021041015,2021042015]
[null,null,null,"1.1.15","Compliance Services",null,null,null,2021001016,null,2021002016,2021003016,{"$f":"L27+1000","v":2021004016},2021005016,2021006016,2021007016,2021008016,2021009016,2021010016,2021011016,2021012016,2021013016,{"$f":"V27+1000","v":2021014016},2021015016,2021016016,2021017016,2021018016,2021019016,2021020016,2021021016,2021022016,2021023016,2021024016,2021025016,2021026016,2021027016,2021028016,2021029016,2021030016,2021031016,2021032016,2021033016,2021034016,2021035016,2021036016,2021037016,2021038016,2021039016,2021040016,2021041016,2021042016]
[null,null,null,"1.1.16","Other (please specify in Comments section).",null,null,null,2021001017,null,2021002017,2021003017,{"$f":"L28+1000","v":2021004017},2021005017,2021006017,2021007017,2021008017,2021009017,2021010017,2021011017,2021012017,2021013017,2021014017,2021015017,2021016017,2021017017,2021018017,2021019017,2021020017,2021021017,2021022017,2021023017,2021024017,2021025017,2021026017,2021027017,2021028017,2021029017,2021030017,2021031017,2021032017,2021033017,2021034017,2021035017,2021036017,2021037017,2021038017,2021039017,2021040017,2021041017,2021042017]
[null,null,1.2,null,"State the number of financial products / funds / services in your book of business that provided additional benefits at the end of the reporting period as per the breakdown below:",null,"1 , 8 , 35",null,2021001018,null,2021002018,2021003018,{"$f":"L29+1000","v":2021004018},2021005018,2021006018,2021007018,2021008018,2021009018,2021010018,2021011018,2021012018,2021013018,2021014018,2021015018,2021016018,2021017018,2021018018,2021019018,2021020018,2021021018,2021022018,2021023018,2021024018,2021025018,2021026018,2021027018,2021028018,2021029018,2021030018,2021031018,2021032018,2021033018,2021034018,2021035018,2021036018,2021037018,2021038018,2021039018,2021040018,2021041018,2021042018]
[null,null,null,"1.2.1","Roadside Assistance;",null,null,null,2021001019,null,2021002019,2021003019,{"$f":"L30+1000","v":2021004019},2021005019,2021006019,2021007019,2021008019,2021009019,2021010019,2021011019,2021012019,2021013019,2021014019,2021015019,2021016019,2021017019,2021018019,2021019019,2021020019,2021021019,2021022019,2021023019,2021024019,2021025019,2021026019,2021027019,2021028019,2021029019,2021030019,2021031019,2021032019,2021033019,2021034019,2021035019,2021036019,2021037019,2021038019,2021039019,2021040019,2021041019,2021042019]
[null,null,null,"1.2.2","Loyalty benefits as part of a program offered by the entity;",null,"8 , 33",null,2021001020,null,2021002020,2021003020,{"$f":"L31+1000","v":2021004020},2021005020,2021006020,2021007020,2021008020,2021009020,2021010020,2021011020,2021012020,2021013020,2021014020,2021015020,2021016020,2021017020,2021018020,2021019020,2021020020,2021021020,2021022020,2021023020,2021024020,2021025020,2021026020,2021027020,2021028020,2021029020,2021030020,2021031020,2021032020,2021033020,2021034020,2021035020,2021036020,2021037020,2021038020,2021039020,2021040020,2021041020,2021042020]
[null,null,null,"1.2.3","Loyalty benefits as part of a program offered by a separate entity;",null,"8 , 33",null,2021001021,null,2021002021,2021003021,{"$f":"L32+1000","v":2021004021},2021005021,2021006021,2021007021,2021008021,2021009021,2021010021,2021011021,2021012021,2021013021,2021014021,2021015021,2021016021,2021017021,2021018021,2021019021,2021020021,2021021021,2021022021,2021023021,2021024021,2021025021,2021026021,2021027021,2021028021,2021029021,2021030021,2021031021,2021032021,2021033021,2021034021,2021035021,2021036021,2021037021,2021038021,2021039021,2021040021,2021041021,2021042021]
[null,null,null,"1.2.4","Cash back/No claim;",null,null,null,2021001022,null,2021002022,2021003022,{"$f":"L33+1000","v":2021004022},2021005022,2021006022,2021007022,2021008022,2021009022,2021010022,2021011022,2021012022,2021013022,2021014022,2021015022,2021016022,2021017022,2021018022,2021019022,2021020022,2021021022,2021022022,2021023022,2021024022,2021025022,2021026022,2021027022,2021028022,2021029022,2021030022,2021031022,2021032022,2021033022,2021034022,2021035022,2021036022,2021037022,2021038022,2021039022,2021040022,2021041022,2021042022]
[null,null,null,"1.2.5","Trauma Counselling;",null,null,null,2021001023,null,2021002023,2021003023,{"$f":"L34+1000","v":2021004023},2021005023,2021006023,2021007023,2021008023,2021009023,2021010023,2021011023,2021012023,2021013023,2021014023,2021015023,2021016023,2021017023,2021018023,2021019023,2021020023,2021021023,2021022023,2021023023,2021024023,2021025023,2021026023,2021027023,2021028023,2021029023,2021030023,2021031023,2021032023,2021033023,2021034023,2021035023,2021036023,2021037023,2021038023,2021039023,2021040023,2021041023,2021042023]
[null,null,null,"1.2.6","Repatriation Services;",null,null,null,2021001024,null,2021002024,2021003024,{"$f":"L35+1000","v":2021004024},2021005024,2021006024,2021007024,2021008024,2021009024,2021010024,2021011024,2021012024,2021013024,2021014024,2021015024,2021016024,2021017024,2021018024,2021019024,2021020024,2021021024,2021022024,2021023024,2021024024,2021025024,2021026024,2021027024,2021028024,2021029024,2021030024,2021031024,2021032024,2021033024,2021034024,2021035024,2021036024,2021037024,2021038024,2021039024,2021040024,2021041024,2021042024]
[null,null,null,"1.2.7","Grocery Benefit;",null,null,null,2021001025,null,2021002025,2021003025,{"$f":"L36+1000","v":2021004025},2021005025,2021006025,2021007025,2021008025,2021009025,2021010025,2021011025,2021012025,2021013025,2021014025,2021015025,2021016025,2021017025,2021018025,2021019025,2021020025,2021021025,2021022025,2021023025,2021024025,2021025025,2021026025,2021027025,2021028025,2021029025,2021030025,2021031025,2021032025,2021033025,2021034025,2021035025,2021036025,2021037025,2021038025,2021039025,2021040025,2021041025,2021042025]
[null,null,null,"1.2.8","Airtime and/or data;",null,30,null,2021001026,null,2021002026,2021003026,{"$f":"L37+1000","v":2021004026},2021005026,2021006026,2021007026,2021008026,2021009026,2021010026,2021011026,2021012026,2021013026,2021014026,2021015026,2021016026,2021017026,2021018026,2021019026,2021020026,2021021026,2021022026,2021023026,2021024026,2021025026,2021026026,2021027026,2021028026,2021029026,2021030026,2021031026,2021032026,2021033026,2021034026,2021035026,2021036026,2021037026,2021038026,2021039026,2021040026,2021041026,2021042026]
[null,null,null,"1.2.9","Funeral;",null,null,null,2021001027,null,2021002027,2021003027,{"$f":"L38+1000","v":2021004027},2021005027,2021006027,2021007027,2021008027,2021009027,2021010027,2021011027,2021012027,2021013027,2021014027,2021015027,2021016027,2021017027,2021018027,2021019027,2021020027,2021021027,2021022027,2021023027,2021024027,2021025027,2021026027,2021027027,2021028027,2021029027,2021030027,2021031027,2021032027,2021033027,2021034027,2021035027,2021036027,2021037027,2021038027,2021039027,2021040027,2021041027,2021042027]
[null,null,null,"1.2.10","Estate Planning;",null,null,null,2021001028,null,2021002028,2021003028,{"$f":"L39+1000","v":2021004028},2021005028,2021006028,2021007028,2021008028,2021009028,2021010028,2021011028,2021012028,2021013028,2021014028,2021015028,2021016028,2021017028,2021018028,2021019028,2021020028,2021021028,2021022028,2021023028,2021024028,2021025028,2021026028,2021027028,2021028028,2021029028,2021030028,2021031028,2021032028,2021033028,2021034028,2021035028,2021036028,2021037028,2021038028,2021039028,2021040028,2021041028,2021042028]
[null,null,null,"1.2.11","Legal Services;",null,45,null,2021001029,null,2021002029,2021003029,{"$f":"L40+1000","v":2021004029},2021005029,2021006029,2021007029,2021008029,2021009029,2021010029,2021011029,2021012029,2021013029,2021014029,2021015029,2021016029,2021017029,2021018029,2021019029,2021020029,2021021029,2021022029,2021023029,2021024029,2021025029,2021026029,2021027029,2021028029,2021029029,2021030029,2021031029,2021032029,2021033029,2021034029,2021035029,2021036029,2021037029,2021038029,2021039029,2021040029,2021041029,2021042029]
[null,null,null,"1.2.12","Actuarial Services;",null,null,null,2021001030,null,2021002030,2021003030,{"$f":"L41+1000","v":2021004030},2021005030,2021006030,2021007030,2021008030,2021009030,2021010030,2021011030,2021012030,2021013030,2021014030,2021015030,2021016030,2021017030,2021018030,2021019030,2021020030,2021021030,2021022030,2021023030,2021024030,2021025030,2021026030,2021027030,2021028030,2021029030,2021030030,2021031030,2021032030,2021033030,2021034030,2021035030,2021036030,2021037030,2021038030,2021039030,2021040030,2021041030,2021042030]
[null,null,null,"1.2.13","Marketing Services;",null,46,null,2021001031,null,2021002031,2021003031,{"$f":"L42+1000","v":2021004031},2021005031,2021006031,2021007031,2021008031,2021009031,2021010031,2021011031,2021012031,2021013031,2021014031,2021015031,2021016031,2021017031,2021018031,2021019031,2021020031,2021021031,2021022031,2021023031,2021024031,2021025031,2021026031,2021027031,2021028031,2021029031,2021030031,2021031031,2021032031,2021033031,2021034031,2021035031,2021036031,2021037031,2021038031,2021039031,2021040031,2021041031,2021042031]
[null,null,null,"1.2.14","Investment Services;",null,null,null,2021001032,null,2021002032,2021003032,{"$f":"L43+1000","v":2021004032},2021005032,2021006032,2021007032,2021008032,2021009032,2021010032,2021011032,2021012032,2021013032,2021014032,2021015032,2021016032,2021017032,2021018032,2021019032,2021020032,2021021032,2021022032,2021023032,2021024032,2021025032,2021026032,2021027032,2021028032,2021029032,2021030032,2021031032,2021032032,2021033032,2021034032,2021035032,2021036032,2021037032,2021038032,2021039032,2021040032,2021041032,2021042032]
[null,null,null,"1.2.15","Compliance Services",null,null,null,2021001033,null,2021002033,2021003033,{"$f":"L44+1000","v":2021004033},2021005033,2021006033,2021007033,2021008033,2021009033,2021010033,2021011033,2021012033,2021013033,2021014033,2021015033,2021016033,2021017033,2021018033,2021019033,2021020033,2021021033,2021022033,2021023033,2021024033,2021025033,2021026033,2021027033,2021028033,2021029033,2021030033,2021031033,2021032033,2021033033,2021034033,2021035033,2021036033,2021037033,2021038033,2021039033,2021040033,2021041033,2021042033]
[null,null,null,"1.2.16","Other (please specify in Comments section).",null,null,null,2021001034,null,2021002034,2021003034,{"$f":"L45+1000","v":2021004034},2021005034,2021006034,2021007034,2021008034,2021009034,2021010034,2021011034,2021012034,2021013034,2021014034,2021015034,2021016034,2021017034,2021018034,2021019034,2021020034,2021021034,2021022034,2021023034,2021024034,2021025034,2021026034,2021027034,2021028034,2021029034,2021030034,2021031034,2021032034,2021033034,2021034034,2021035034,2021036034,2021037034,2021038034,2021039034,2021040034,2021041034,2021042034]
[null,null,1.3,null,"State the total income received from loyalty benefits as part of a program offered by the entity during the reporting period.",null,"8, 33",null,2021001035,null,2021002035,2021003035,{"$f":"L46+1000","v":2021004035},2021005035,2021006035,2021007035,2021008035,2021009035,2021010035,2021011035,2021012035,2021013035,2021014035,2021015035,2021016035,2021017035,2021018035,2021019035,2021020035,2021021035,2021022035,2021023035,2021024035,2021025035,2021026035,2021027035,2021028035,2021029035,2021030035,2021031035,2021032035,2021033035,2021034035,2021035035,2021036035,2021037035,2021038035,2021039035,2021040035,2021041035,2021042035]
[null,null,1.4,null,"State the total income received from loyalty benefits as part of a program offered by a separate entity during the reporting period",null,33,null,2021001036,null,2021002036,2021003036,{"$f":"L47+1000","v":2021004036},2021005036,2021006036,2021007036,2021008036,2021009036,2021010036,2021011036,2021012036,2021013036,2021014036,2021015036,2021016036,2021017036,2021018036,2021019036,2021020036,2021021036,2021022036,2021023036,2021024036,2021025036,2021026036,2021027036,2021028036,2021029036,2021030036,2021031036,2021032036,2021033036,2021034036,2021035036,2021036036,2021037036,2021038036,2021039036,2021040036,2021041036,2021042036]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2021000000}]

{"sheet":"All - Governance","index":34,"n_rows":116,"n_cols":51,"rows_kept":116,"cut":false,"hidden":true,"merged":[[115,2,115,9],[5,6,6,6],[5,8,6,8],[5,10,5,20],[5,22,5,23],[5,35,5,40],[5,41,5,45],[5,46,5,48],[5,49,5,50],[5,24,5,25],[5,26,5,27],[5,28,5,29],[5,30,5,31],[5,32,5,34],[116,2,116,9],[117,2,117,9],[118,2,118,9],[119,2,119,9],[120,2,120,9]]}
[]
[null,null,"ALL - GOVERNANCE & CULTURE"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Category 1 FSP",null,null,null,null,null,null,null,null,null,null,"Category 4 FSP","Life Insurer",null,"Non-Life Insurer",null,"Life Microinsurer",null,"Non-Life Microinsurer",null,"13B Pension Fund Administrator",null,"Pension Funds",null,null,"Collective Investment Schemes ",null,null,null,null,null,"Asset Managers",null,null,null,null,"Banks",null,"Income Drawdown","Co-operatives"]
[null,null,null,null,null,null,null,null,null,null,"Motordealer","Retailer","Credit Provider","Funeral Provider","Brokerage","Treasury Outsourcing Company","NL- Non-mandated intermediary","NL - Underwriting Manager","Life - Non-mandated Intermediary","Life - Underwriting Manager","Other",null,"Individual policies","Group policies","Commercial lines","Personal Lines","Group policies","Individual Policies","Individual Policies","Group Policies","Retail","Non-Retail","Underwritten","Private","Own Administered","Securities","Participatory interest in Bonds","Property","Retail Hedge Funds","Qualified Hedge Funds","Other","Discretionary FSP","Hedge Fund","Administrators","LISP","Private Equities","Traditional","Foreign Owned","Mutual","Bank","Financial Institution"]
[]
[null,null,"1   GOVERNANCE"]
[]
[null,null,null,null,null,null,""]
[null,null,1.1000000000000001,null,"State whether all the agreements with external parties are in writing",null,null,null,2022001001,null,{"$f":"I12+1000","v":2022002001},{"$f":"K12+1000","v":2022003001},2022004001,2022005001,2022006001,2022007001,2022008001,2022009001,2022010001,2022011001,2022012001,2022013001,{"$f":"V12+1000","v":2022014001},{"$f":"W12+1000","v":2022015001},{"$f":"X12+1000","v":2022016001},{"$f":"Y12+1000","v":2022017001},{"$f":"Z12+1000","v":2022018001},{"$f":"AA12+1000","v":2022019001},{"$f":"AB12+1000","v":2022020001},{"$f":"AC12+1000","v":2022021001},{"$f":"AD12+1000","v":2022022001},{"$f":"AE12+1000","v":2022023001},{"$f":"AF12+1000","v":2022024001},{"$f":"AG12+1000","v":2022025001},{"$f":"AH12+1000","v":2022026001},{"$f":"AI12+1000","v":2022027001},{"$f":"AJ12+1000","v":2022028001},{"$f":"AK12+1000","v":2022029001},{"$f":"AL12+1000","v":2022030001},{"$f":"AM12+1000","v":2022031001},{"$f":"AN12+1000","v":2022032001},{"$f":"AO12+1000","v":2022033001},{"$f":"AP12+1000","v":2022034001},{"$f":"AQ12+1000","v":2022035001},{"$f":"AR12+1000","v":2022036001},{"$f":"AS12+1000","v":2022037001},{"$f":"AT12+1000","v":2022038001},{"$f":"AU12+1000","v":2022039001},{"$f":"AV12+1000","v":2022040001},{"$f":"AW12+1000","v":2022041001},{"$f":"AX12+1000","v":2022042001}]
[null,null,1.2,null,"Confirm whether there has been any change in the executive management of the entity during the reporting period",null,33,null,{"$f":"I12+1","v":2022001002},null,{"$f":"I13+1000","v":2022002002},{"$f":"K13+1000","v":2022003002},{"$f":"L13+1000","v":2022004002},{"$f":"M13+1000","v":2022005002},{"$f":"N13+1000","v":2022006002},{"$f":"O13+1000","v":2022007002},{"$f":"P13+1000","v":2022008002},{"$f":"Q13+1000","v":2022009002},{"$f":"R13+1000","v":2022010002},{"$f":"S13+1000","v":2022011002},{"$f":"T13+1000","v":2022012002},{"$f":"U13+1000","v":2022013002},2022014002,2022015002,2022016002,2022017002,2022018002,2022019002,2022020002,2022021002,2022022002,2022023002,2022024002,2022025002,2022026002,2022027002,2022028002,2022029002,2022030002,2022031002,2022032002,2022033002,2022034002,2022035002,2022036002,2022037002,2022038002,2022039002,2022040002,2022041002,2022042002]
[null,null,1.3,null,"Confirm whether any changes in the executive management of the entity is expected in the next reporting period.",null,33,null,{"$f":"I13+1","v":2022001003},null,2022002003,2022003003,2022004003,2022005003,2022006003,2022007003,2022008003,2022009003,2022010003,2022011003,2022012003,2022013003,2022014003,2022015003,2022016003,2022017003,2022018003,2022019003,2022020003,2022021003,2022022003,2022023003,2022024003,2022025003,2022026003,2022027003,2022028003,2022029003,2022030003,2022031003,2022032003,2022033003,2022034003,2022035003,2022036003,2022037003,2022038003,2022039003,2022040003,2022041003,2022042003]
[null,null,1.4,null,"Confirm whether the entity has succession planning in place for individuals in critical / sensitive positions?",null,33,null,2022001004,null,2022002004,2022003004,2022004004,2022005004,2022006004,2022007004,2022008004,2022009004,2022010004,2022011004,2022012004,2022013004,2022014004,2022015004,2022016004,2022017004,2022018004,2022019004,2022020004,2022021004,2022022004,2022023004,2022024004,2022025004,2022026004,2022027004,2022028004,2022029004,2022030004,2022031004,2022032004,2022033004,2022034004,2022035004,2022036004,2022037004,2022038004,2022039004,2022040004,2022041004,2022042004]
[null,null,1.5,null,"Confirm whether there has been any change in the external auditors of the entity during the reporting period",null,33,null,2022001005,null,2022002005,2022003005,2022004005,2022005005,2022006005,2022007005,2022008005,2022009005,2022010005,2022011005,2022012005,2022013005,2022014005,2022015005,2022016005,2022017005,2022018005,2022019005,2022020005,2022021005,2022022005,2022023005,2022024005,2022025005,2022026005,2022027005,2022028005,2022029005,2022030005,2022031005,2022032005,2022033005,2022034005,2022035005,2022036005,2022037005,2022038005,2022039005,2022040005,2022041005,2022042005]
[null,null,1.6,null,"Confirm whether there has been any changes in any of the other control functions of the entity during the reporting period",null,33,null,2022001006,null,2022002006,2022003006,2022004006,2022005006,2022006006,2022007006,2022008006,2022009006,2022010006,2022011006,2022012006,2022013006,2022014006,2022015006,2022016006,2022017006,2022018006,2022019006,2022020006,2022021006,2022022006,2022023006,2022024006,2022025006,2022026006,2022027006,2022028006,2022029006,2022030006,2022031006,2022032006,2022033006,2022034006,2022035006,2022036006,2022037006,2022038006,2022039006,2022040006,2022041006,2022042006]
[null,null,1.7,null,"Were any new risks identified and added to your risk register in the reporting period?",null,null,null,2022001007,null,2022002007,2022003007,2022004007,2022005007,2022006007,2022007007,2022008007,2022009007,2022010007,2022011007,2022012007,2022013007,2022014007,2022015007,2022016007,2022017007,2022018007,2022019007,2022020007,2022021007,2022022007,2022023007,2022024007,2022025007,2022026007,2022027007,2022028007,2022029007,2022030007,2022031007,2022032007,2022033007,2022034007,2022035007,2022036007,2022037007,2022038007,2022039007,2022040007,2022041007,2022042007]
[null,null,1.8,null,"Were any systemic events identified and changes made to the contingency / business plans of the entity within the reporting period?",null,33,null,2022001008,null,2022002008,2022003008,2022004008,2022005008,2022006008,2022007008,2022008008,2022009008,2022010008,2022011008,2022012008,2022013008,2022014008,2022015008,2022016008,2022017008,2022018008,2022019008,2022020008,2022021008,2022022008,2022023008,2022024008,2022025008,2022026008,2022027008,2022028008,2022029008,2022030008,2022031008,2022032008,2022033008,2022034008,2022035008,2022036008,2022037008,2022038008,2022039008,2022040008,2022041008,2022042008]
["LoB_5c",null,1.9,null,"Kindly provide the total number of staff of the entity at the end of the reporting period as per the breakdown below:",null,33,null,2022001009,null,2022002009,2022003009,2022004009,2022005009,2022006009,2022007009,2022008009,2022009009,2022010009,2022011009,2022012009,2022013009,2022014009,2022015009,2022016009,2022017009,2022018009,2022019009,2022020009,2022021009,2022022009,2022023009,2022024009,2022025009,2022026009,2022027009,2022028009,2022029009,2022030009,2022031009,2022032009,2022033009,2022034009,2022035009,2022036009,2022037009,2022038009,2022039009,2022040009,2022041009,2022042009]
[null,null,null,"1.9.1","Executives",null,null,null,2022001010,null,2022002010,2022003010,2022004010,2022005010,2022006010,2022007010,2022008010,2022009010,2022010010,2022011010,2022012010,2022013010,2022014010,2022015010,2022016010,2022017010,2022018010,2022019010,2022020010,2022021010,2022022010,2022023010,2022024010,2022025010,2022026010,2022027010,2022028010,2022029010,2022030010,2022031010,2022032010,2022033010,2022034010,2022035010,2022036010,2022037010,2022038010,2022039010,2022040010,2022041010,2022042010]
[null,null,null,"1.9.2","Senior Management",null,null,null,2022001011,null,2022002011,2022003011,2022004011,2022005011,2022006011,2022007011,2022008011,2022009011,2022010011,2022011011,2022012011,2022013011,2022014011,2022015011,2022016011,2022017011,2022018011,2022019011,2022020011,2022021011,2022022011,2022023011,2022024011,2022025011,2022026011,2022027011,2022028011,2022029011,2022030011,2022031011,2022032011,2022033011,2022034011,2022035011,2022036011,2022037011,2022038011,2022039011,2022040011,2022041011,2022042011]
[null,null,null,"1.9.3","Technical (Financial, Legal, Actuarial etc.) or Professional staff",null,null,null,2022001012,null,2022002012,2022003012,2022004012,2022005012,2022006012,2022007012,2022008012,2022009012,2022010012,2022011012,2022012012,2022013012,2022014012,2022015012,2022016012,2022017012,2022018012,2022019012,2022020012,2022021012,2022022012,2022023012,2022024012,2022025012,2022026012,2022027012,2022028012,2022029012,2022030012,2022031012,2022032012,2022033012,2022034012,2022035012,2022036012,2022037012,2022038012,2022039012,2022040012,2022041012,2022042012]
[null,null,null,"1.9.4","Administrative Staff",null,null,null,2022001013,null,2022002013,2022003013,2022004013,2022005013,2022006013,2022007013,2022008013,2022009013,2022010013,2022011013,2022012013,2022013013,2022014013,2022015013,2022016013,2022017013,2022018013,2022019013,2022020013,2022021013,2022022013,2022023013,2022024013,2022025013,2022026013,2022027013,2022028013,2022029013,2022030013,2022031013,2022032013,2022033013,2022034013,2022035013,2022036013,2022037013,2022038013,2022039013,2022040013,2022041013,2022042013]
[null,null,null,"1.9.5","Consultants",null,null,null,2022001014,null,2022002014,2022003014,2022004014,2022005014,2022006014,2022007014,2022008014,2022009014,2022010014,2022011014,2022012014,2022013014,2022014014,2022015014,2022016014,2022017014,2022018014,2022019014,2022020014,2022021014,2022022014,2022023014,2022024014,2022025014,2022026014,2022027014,2022028014,2022029014,2022030014,2022031014,2022032014,2022033014,2022034014,2022035014,2022036014,2022037014,2022038014,2022039014,2022040014,2022041014,2022042014]
[null,null,null,"1.9.6","Sales and Marketing",null,null,null,2022001015,null,2022002015,2022003015,2022004015,2022005015,2022006015,2022007015,2022008015,2022009015,2022010015,2022011015,2022012015,2022013015,2022014015,2022015015,2022016015,2022017015,2022018015,2022019015,2022020015,2022021015,2022022015,2022023015,2022024015,2022025015,2022026015,2022027015,2022028015,2022029015,2022030015,2022031015,2022032015,2022033015,2022034015,2022035015,2022036015,2022037015,2022038015,2022039015,2022040015,2022041015,2022042015]
[null,null,null,"1.9.7","Support (HR, IT, Facilities etc.)",null,null,null,2022001016,null,2022002016,2022003016,2022004016,2022005016,2022006016,2022007016,2022008016,2022009016,2022010016,2022011016,2022012016,2022013016,2022014016,2022015016,2022016016,2022017016,2022018016,2022019016,2022020016,2022021016,2022022016,2022023016,2022024016,2022025016,2022026016,2022027016,2022028016,2022029016,2022030016,2022031016,2022032016,2022033016,2022034016,2022035016,2022036016,2022037016,2022038016,2022039016,2022040016,2022041016,2022042016]
[null,null,null,"1.9.8","Other (please specify in Comments section).",null,null,null,2022001017,null,2022002017,2022003017,2022004017,2022005017,2022006017,2022007017,2022008017,2022009017,2022010017,2022011017,2022012017,2022013017,2022014017,2022015017,2022016017,2022017017,2022018017,2022019017,2022020017,2022021017,2022022017,2022023017,2022024017,2022025017,2022026017,2022027017,2022028017,2022029017,2022030017,2022031017,2022032017,2022033017,2022034017,2022035017,2022036017,2022037017,2022038017,2022039017,2022040017,2022041017,2022042017]
[null,null,"1.10",null,"State the number of systems used by the entity at the end of the reporting period as per the breakdown below:",null,33,null,2022001018,null,2022002018,2022003018,2022004018,2022005018,2022006018,2022007018,2022008018,2022009018,2022010018,2022011018,2022012018,2022013018,2022014018,2022015018,2022016018,2022017018,2022018018,2022019018,2022020018,2022021018,2022022018,2022023018,2022024018,2022025018,2022026018,2022027018,2022028018,2022029018,2022030018,2022031018,2022032018,2022033018,2022034018,2022035018,2022036018,2022037018,2022038018,2022039018,2022040018,2022041018,2022042018]
[null,null,null,"1.10.1","Administration;",null,null,null,2022001019,null,2022002019,2022003019,2022004019,2022005019,2022006019,2022007019,2022008019,2022009019,2022010019,2022011019,2022012019,2022013019,2022014019,2022015019,2022016019,2022017019,2022018019,2022019019,2022020019,2022021019,2022022019,2022023019,2022024019,2022025019,2022026019,2022027019,2022028019,2022029019,2022030019,2022031019,2022032019,2022033019,2022034019,2022035019,2022036019,2022037019,2022038019,2022039019,2022040019,2022041019,2022042019]
[null,null,null,"1.10.2","Collection of funds;",null,null,null,2022001020,null,2022002020,2022003020,2022004020,2022005020,2022006020,2022007020,2022008020,2022009020,2022010020,2022011020,2022012020,2022013020,2022014020,2022015020,2022016020,2022017020,2022018020,2022019020,2022020020,2022021020,2022022020,2022023020,2022024020,2022025020,2022026020,2022027020,2022028020,2022029020,2022030020,2022031020,2022032020,2022033020,2022034020,2022035020,2022036020,2022037020,2022038020,2022039020,2022040020,2022041020,2022042020]
[null,null,null,"1.10.3","Payment of funds;",null,null,null,2022001021,null,2022002021,2022003021,2022004021,2022005021,2022006021,2022007021,2022008021,2022009021,2022010021,2022011021,2022012021,2022013021,2022014021,2022015021,2022016021,2022017021,2022018021,2022019021,2022020021,2022021021,2022022021,2022023021,2022024021,2022025021,2022026021,2022027021,2022028021,2022029021,2022030021,2022031021,2022032021,2022033021,2022034021,2022035021,2022036021,2022037021,2022038021,2022039021,2022040021,2022041021,2022042021]
[null,null,null,"1.10.4","Complaints Handling;",null,null,null,2022001022,null,2022002022,2022003022,2022004022,2022005022,2022006022,2022007022,2022008022,2022009022,2022010022,2022011022,2022012022,2022013022,2022014022,2022015022,2022016022,2022017022,2022018022,2022019022,2022020022,2022021022,2022022022,2022023022,2022024022,2022025022,2022026022,2022027022,2022028022,2022029022,2022030022,2022031022,2022032022,2022033022,2022034022,2022035022,2022036022,2022037022,2022038022,2022039022,2022040022,2022041022,2022042022]
[null,null,null,"1.10.5","Other (please specify in Comments section).",null,null,null,2022001023,null,2022002023,2022003023,2022004023,2022005023,2022006023,2022007023,2022008023,2022009023,2022010023,2022011023,2022012023,2022013023,2022014023,2022015023,2022016023,2022017023,2022018023,2022019023,2022020023,2022021023,2022022023,2022023023,2022024023,2022025023,2022026023,2022027023,2022028023,2022029023,2022030023,2022031023,2022032023,2022033023,2022034023,2022035023,2022036023,2022037023,2022038023,2022039023,2022040023,2022041023,2022042023]
[null,null,null,"1.10.6","More than one of the above functions (please specify)",null,null,null,2022001024,null,2022002024,2022003024,2022004024,2022005024,2022006024,2022007024,2022008024,2022009024,2022010024,2022011024,2022012024,2022013024,2022014024,2022015024,2022016024,2022017024,2022018024,2022019024,2022020024,2022021024,2022022024,2022023024,2022024024,2022025024,2022026024,2022027024,2022028024,2022029024,2022030024,2022031024,2022032024,2022033024,2022034024,2022035024,2022036024,2022037024,2022038024,2022039024,2022040024,2022041024,2022042024]
[null,null,1.1100000000000001,null,"Has there been a change in any of the systems of the entity during the reporting period as per the breakdown below:",null,33,null,2022001025,null,2022002025,2022003025,2022004025,2022005025,2022006025,2022007025,2022008025,2022009025,2022010025,2022011025,2022012025,2022013025,2022014025,2022015025,2022016025,2022017025,2022018025,2022019025,2022020025,2022021025,2022022025,2022023025,2022024025,2022025025,2022026025,2022027025,2022028025,2022029025,2022030025,2022031025,2022032025,2022033025,2022034025,2022035025,2022036025,2022037025,2022038025,2022039025,2022040025,2022041025,2022042025]
[null,null,null,"1.11.1","Administration;",null,null,null,2022001026,null,2022002026,2022003026,2022004026,2022005026,2022006026,2022007026,2022008026,2022009026,2022010026,2022011026,2022012026,2022013026,2022014026,2022015026,2022016026,2022017026,2022018026,2022019026,2022020026,2022021026,2022022026,2022023026,2022024026,2022025026,2022026026,2022027026,2022028026,2022029026,2022030026,2022031026,2022032026,2022033026,2022034026,2022035026,2022036026,2022037026,2022038026,2022039026,2022040026,2022041026,2022042026]
[null,null,null,"1.11.2","Collection of funds;",null,null,null,2022001027,null,2022002027,2022003027,2022004027,2022005027,2022006027,2022007027,2022008027,2022009027,2022010027,2022011027,2022012027,2022013027,2022014027,2022015027,2022016027,2022017027,2022018027,2022019027,2022020027,2022021027,2022022027,2022023027,2022024027,2022025027,2022026027,2022027027,2022028027,2022029027,2022030027,2022031027,2022032027,2022033027,2022034027,2022035027,2022036027,2022037027,2022038027,2022039027,2022040027,2022041027,2022042027]
[null,null,null,"1.11.3","Payment of funds;",null,null,null,2022001028,null,2022002028,2022003028,2022004028,2022005028,2022006028,2022007028,2022008028,2022009028,2022010028,2022011028,2022012028,2022013028,2022014028,2022015028,2022016028,2022017028,2022018028,2022019028,2022020028,2022021028,2022022028,2022023028,2022024028,2022025028,2022026028,2022027028,2022028028,2022029028,2022030028,2022031028,2022032028,2022033028,2022034028,2022035028,2022036028,2022037028,2022038028,2022039028,2022040028,2022041028,2022042028]
[null,null,null,"1.11.4","Complaints Handling;",null,null,null,2022001029,null,2022002029,2022003029,2022004029,2022005029,2022006029,2022007029,2022008029,2022009029,2022010029,2022011029,2022012029,2022013029,2022014029,2022015029,2022016029,2022017029,2022018029,2022019029,2022020029,2022021029,2022022029,2022023029,2022024029,2022025029,2022026029,2022027029,2022028029,2022029029,2022030029,2022031029,2022032029,2022033029,2022034029,2022035029,2022036029,2022037029,2022038029,2022039029,2022040029,2022041029,2022042029]
[null,null,null,"1.11.5","Other (please specify in Comments section).",null,null,null,2022001030,null,2022002030,2022003030,2022004030,2022005030,2022006030,2022007030,2022008030,2022009030,2022010030,2022011030,2022012030,2022013030,2022014030,2022015030,2022016030,2022017030,2022018030,2022019030,2022020030,2022021030,2022022030,2022023030,2022024030,2022025030,2022026030,2022027030,2022028030,2022029030,2022030030,2022031030,2022032030,2022033030,2022034030,2022035030,2022036030,2022037030,2022038030,2022039030,2022040030,2022041030,2022042030]
[null,null,null,"1.11.6","System / s that perform more than one of the above function/s (please specify)",null,null,null,2022001031,null,2022002031,2022003031,2022004031,2022005031,2022006031,2022007031,2022008031,2022009031,2022010031,2022011031,2022012031,2022013031,2022014031,2022015031,2022016031,2022017031,2022018031,2022019031,2022020031,2022021031,2022022031,2022023031,2022024031,2022025031,2022026031,2022027031,2022028031,2022029031,2022030031,2022031031,2022032031,2022033031,2022034031,2022035031,2022036031,2022037031,2022038031,2022039031,2022040031,2022041031,2022042031]
[null,null,null,"1.11.7","Are any changes to any of the systems of the entity planned in the next 12 months? ",null,33,null,2022001032,null,2022002032,2022003032,2022004032,2022005032,2022006032,2022007032,2022008032,2022009032,2022010032,2022011032,2022012032,2022013032,2022014032,2022015032,2022016032,2022017032,2022018032,2022019032,2022020032,2022021032,2022022032,2022023032,2022024032,2022025032,2022026032,2022027032,2022028032,2022029032,2022030032,2022031032,2022032032,2022033032,2022034032,2022035032,2022036032,2022037032,2022038032,2022039032,2022040032,2022041032,2022042032]
[null,null,1.1200000000000001,null,"Has there been any migration of data between systems due to the change in the systems during the reporting period?",null,null,null,2022001033,null,2022002033,2022003033,2022004033,2022005033,2022006033,2022007033,2022008033,2022009033,2022010033,2022011033,2022012033,2022013033,2022014033,2022015033,2022016033,2022017033,2022018033,2022019033,2022020033,2022021033,2022022033,2022023033,2022024033,2022025033,2022026033,2022027033,2022028033,2022029033,2022030033,2022031033,2022032033,2022033033,2022034033,2022035033,2022036033,2022037033,2022038033,2022039033,2022040033,2022041033,2022042033]
[null,null,1.1299999999999999,null,"Are there any planned migration of data between systems scheduled in the next 12 months?",null,null,null,2022001034,null,2022002034,2022003034,2022004034,2022005034,2022006034,2022007034,2022008034,2022009034,2022010034,2022011034,2022012034,2022013034,2022014034,2022015034,2022016034,2022017034,2022018034,2022019034,2022020034,2022021034,2022022034,2022023034,2022024034,2022025034,2022026034,2022027034,2022028034,2022029034,2022030034,2022031034,2022032034,2022033034,2022034034,2022035034,2022036034,2022037034,2022038034,2022039034,2022040034,2022041034,2022042034]
[null,null,1.1399999999999999,null,"Does the entity have a control / programme to protect it against data breaches and / or cyber attacks?",null,33,null,2022001035,null,2022002035,2022003035,2022004035,2022005035,2022006035,2022007035,2022008035,2022009035,2022010035,2022011035,2022012035,2022013035,2022014035,2022015035,2022016035,2022017035,2022018035,2022019035,2022020035,2022021035,2022022035,2022023035,2022024035,2022025035,2022026035,2022027035,2022028035,2022029035,2022030035,2022031035,2022032035,2022033035,2022034035,2022035035,2022036035,2022037035,2022038035,2022039035,2022040035,2022041035,2022042035]
[null,null,1.1499999999999999,null,"Has the entity been exposed to any cyber attacks in the reporting period?",null,33,null,2022001036,null,2022002036,2022003036,2022004036,2022005036,2022006036,2022007036,2022008036,2022009036,2022010036,2022011036,2022012036,2022013036,2022014036,2022015036,2022016036,2022017036,2022018036,2022019036,2022020036,2022021036,2022022036,2022023036,2022024036,2022025036,2022026036,2022027036,2022028036,2022029036,2022030036,2022031036,2022032036,2022033036,2022034036,2022035036,2022036036,2022037036,2022038036,2022039036,2022040036,2022041036,2022042036]
[null,null,1.1599999999999999,null,"Were any data breaches and / or cyber attacks reported to law enforcement and appropriate regulatory authorities during the reporting period?",null,null,null,2022001037,null,2022002037,2022003037,2022004037,2022005037,2022006037,2022007037,2022008037,2022009037,2022010037,2022011037,2022012037,2022013037,2022014037,2022015037,2022016037,2022017037,2022018037,2022019037,2022020037,2022021037,2022022037,2022023037,2022024037,2022025037,2022026037,2022027037,2022028037,2022029037,2022030037,2022031037,2022032037,2022033037,2022034037,2022035037,2022036037,2022037037,2022038037,2022039037,2022040037,2022041037,2022042037]
[null,null,1.17,null,"Were customers informed of any data breaches and / or cyber attacks during the reporting period?",null,null,null,2022001038,null,2022002038,2022003038,2022004038,2022005038,2022006038,2022007038,2022008038,2022009038,2022010038,2022011038,2022012038,2022013038,2022014038,2022015038,2022016038,2022017038,2022018038,2022019038,2022020038,2022021038,2022022038,2022023038,2022024038,2022025038,2022026038,2022027038,2022028038,2022029038,2022030038,2022031038,2022032038,2022033038,2022034038,2022035038,2022036038,2022037038,2022038038,2022039038,2022040038,2022041038,2022042038]
[null,null,1.18,null,"Have you had any incidents of theft during the reporting period? ",null,null,null,2022001039,null,2022002039,2022003039,2022004039,2022005039,2022006039,2022007039,2022008039,2022009039,2022010039,2022011039,2022012039,2022013039,2022014039,2022015039,2022016039,2022017039,2022018039,2022019039,2022020039,2022021039,2022022039,2022023039,2022024039,2022025039,2022026039,2022027039,2022028039,2022029039,2022030039,2022031039,2022032039,2022033039,2022034039,2022035039,2022036039,2022037039,2022038039,2022039039,2022040039,2022041039,2022042039]
[null,null,1.19,null,"Were any incidents of theft reported to the Authority during the reporting period as per the breakdown below:",null,null,null,2022001040,null,2022002040,2022003040,2022004040,2022005040,2022006040,2022007040,2022008040,2022009040,2022010040,2022011040,2022012040,2022013040,2022014040,2022015040,2022016040,2022017040,2022018040,2022019040,2022020040,2022021040,2022022040,2022023040,2022024040,2022025040,2022026040,2022027040,2022028040,2022029040,2022030040,2022031040,2022032040,2022033040,2022034040,2022035040,2022036040,2022037040,2022038040,2022039040,2022040040,2022041040,2022042040]
[null,null,null,"1.19.1","Internal;",null,null,null,2022001041,null,2022002041,2022003041,2022004041,2022005041,2022006041,2022007041,2022008041,2022009041,2022010041,2022011041,2022012041,2022013041,2022014041,2022015041,2022016041,2022017041,2022018041,2022019041,2022020041,2022021041,2022022041,2022023041,2022024041,2022025041,2022026041,2022027041,2022028041,2022029041,2022030041,2022031041,2022032041,2022033041,2022034041,2022035041,2022036041,2022037041,2022038041,2022039041,2022040041,2022041041,2022042041]
[null,null,null,"1.19.2","External",null,null,null,2022001042,null,2022002042,2022003042,2022004042,2022005042,2022006042,2022007042,2022008042,2022009042,2022010042,2022011042,2022012042,2022013042,2022014042,2022015042,2022016042,2022017042,2022018042,2022019042,2022020042,2022021042,2022022042,2022023042,2022024042,2022025042,2022026042,2022027042,2022028042,2022029042,2022030042,2022031042,2022032042,2022033042,2022034042,2022035042,2022036042,2022037042,2022038042,2022039042,2022040042,2022041042,2022042042]
[null,null,"1.20",null,"Have you had any incidents of fraud during the reporting period? ",null,null,null,2022001043,null,2022002043,2022003043,2022004043,2022005043,2022006043,2022007043,2022008043,2022009043,2022010043,2022011043,2022012043,2022013043,2022014043,2022015043,2022016043,2022017043,2022018043,2022019043,2022020043,2022021043,2022022043,2022023043,2022024043,2022025043,2022026043,2022027043,2022028043,2022029043,2022030043,2022031043,2022032043,2022033043,2022034043,2022035043,2022036043,2022037043,2022038043,2022039043,2022040043,2022041043,2022042043]
[null,null,1.21,null,"Were any incidents of fraud reported to the Authority during the reporting period as per the breakdown below:",null,null,null,2022001044,null,2022002044,2022003044,2022004044,2022005044,2022006044,2022007044,2022008044,2022009044,2022010044,2022011044,2022012044,2022013044,2022014044,2022015044,2022016044,2022017044,2022018044,2022019044,2022020044,2022021044,2022022044,2022023044,2022024044,2022025044,2022026044,2022027044,2022028044,2022029044,2022030044,2022031044,2022032044,2022033044,2022034044,2022035044,2022036044,2022037044,2022038044,2022039044,2022040044,2022041044,2022042044]
[null,null,null,"1.21.1","Internal;",null,null,null,2022001045,null,2022002045,2022003045,2022004045,2022005045,2022006045,2022007045,2022008045,2022009045,2022010045,2022011045,2022012045,2022013045,2022014045,2022015045,2022016045,2022017045,2022018045,2022019045,2022020045,2022021045,2022022045,2022023045,2022024045,2022025045,2022026045,2022027045,2022028045,2022029045,2022030045,2022031045,2022032045,2022033045,2022034045,2022035045,2022036045,2022037045,2022038045,2022039045,2022040045,2022041045,2022042045]
[null,null,null,"1.21.2","External affecting customers;",null,null,null,2022001046,null,2022002046,2022003046,2022004046,2022005046,2022006046,2022007046,2022008046,2022009046,2022010046,2022011046,2022012046,2022013046,2022014046,2022015046,2022016046,2022017046,2022018046,2022019046,2022020046,2022021046,2022022046,2022023046,2022024046,2022025046,2022026046,2022027046,2022028046,2022029046,2022030046,2022031046,2022032046,2022033046,2022034046,2022035046,2022036046,2022037046,2022038046,2022039046,2022040046,2022041046,2022042046]
[null,null,null,"1.21.3","External affecting third parties",null,null,null,2022001047,null,2022002047,2022003047,2022004047,2022005047,2022006047,2022007047,2022008047,2022009047,2022010047,2022011047,2022012047,2022013047,2022014047,2022015047,2022016047,2022017047,2022018047,2022019047,2022020047,2022021047,2022022047,2022023047,2022024047,2022025047,2022026047,2022027047,2022028047,2022029047,2022030047,2022031047,2022032047,2022033047,2022034047,2022035047,2022036047,2022037047,2022038047,2022039047,2022040047,2022041047,2022042047]
[null,null,1.22,null,"Have any breaches / contraventions of any legislation applicable to the entity occurred during the reporting period?",null,33,null,2022001048,null,2022002048,2022003048,2022004048,2022005048,2022006048,2022007048,2022008048,2022009048,2022010048,2022011048,2022012048,2022013048,2022014048,2022015048,2022016048,2022017048,2022018048,2022019048,2022020048,2022021048,2022022048,2022023048,2022024048,2022025048,2022026048,2022027048,2022028048,2022029048,2022030048,2022031048,2022032048,2022033048,2022034048,2022035048,2022036048,2022037048,2022038048,2022039048,2022040048,2022041048,2022042048]
[null,null,1.23,null,"State the number of breaches  / contraventions that were reported to the Authority in the reporting period.",null,null,null,2022001049,null,2022002049,2022003049,2022004049,2022005049,2022006049,2022007049,2022008049,2022009049,2022010049,2022011049,2022012049,2022013049,2022014049,2022015049,2022016049,2022017049,2022018049,2022019049,2022020049,2022021049,2022022049,2022023049,2022024049,2022025049,2022026049,2022027049,2022028049,2022029049,2022030049,2022031049,2022032049,2022033049,2022034049,2022035049,2022036049,2022037049,2022038049,2022039049,2022040049,2022041049,2022042049]
[null,null,1.24,null,"State the reasons for the breaches / contraventions that were not reported to the Authority in the reporting period as per the breakdown below:",null,null,null,2022001050,null,2022002050,2022003050,2022004050,2022005050,2022006050,2022007050,2022008050,2022009050,2022010050,2022011050,2022012050,2022013050,2022014050,2022015050,2022016050,2022017050,2022018050,2022019050,2022020050,2022021050,2022022050,2022023050,2022024050,2022025050,2022026050,2022027050,2022028050,2022029050,2022030050,2022031050,2022032050,2022033050,2022034050,2022035050,2022036050,2022037050,2022038050,2022039050,2022040050,2022041050,2022042050]
[null,null,null,"1.24.1","Legislation do not fall under the jurisdiction of the Authority;",null,null,null,2022001051,null,2022002051,2022003051,2022004051,2022005051,2022006051,2022007051,2022008051,2022009051,2022010051,2022011051,2022012051,2022013051,2022014051,2022015051,2022016051,2022017051,2022018051,2022019051,2022020051,2022021051,2022022051,2022023051,2022024051,2022025051,2022026051,2022027051,2022028051,2022029051,2022030051,2022031051,2022032051,2022033051,2022034051,2022035051,2022036051,2022037051,2022038051,2022039051,2022040051,2022041051,2022042051]
[null,null,null,"1.24.2","No reporting obligation in terms of legislation;",null,null,null,2022001052,null,2022002052,2022003052,2022004052,2022005052,2022006052,2022007052,2022008052,2022009052,2022010052,2022011052,2022012052,2022013052,2022014052,2022015052,2022016052,2022017052,2022018052,2022019052,2022020052,2022021052,2022022052,2022023052,2022024052,2022025052,2022026052,2022027052,2022028052,2022029052,2022030052,2022031052,2022032052,2022033052,2022034052,2022035052,2022036052,2022037052,2022038052,2022039052,2022040052,2022041052,2022042052]
[null,null,null,"1.24.3","Fall within the risk appetite of the entity / not material;",null,33,null,2022001053,null,2022002053,2022003053,2022004053,2022005053,2022006053,2022007053,2022008053,2022009053,2022010053,2022011053,2022012053,2022013053,2022014053,2022015053,2022016053,2022017053,2022018053,2022019053,2022020053,2022021053,2022022053,2022023053,2022024053,2022025053,2022026053,2022027053,2022028053,2022029053,2022030053,2022031053,2022032053,2022033053,2022034053,2022035053,2022036053,2022037053,2022038053,2022039053,2022040053,2022041053,2022042053]
[null,null,null,"1.24.4","Other (please specify in Comments section).",null,null,null,2022001054,null,2022002054,2022003054,2022004054,2022005054,2022006054,2022007054,2022008054,2022009054,2022010054,2022011054,2022012054,2022013054,2022014054,2022015054,2022016054,2022017054,2022018054,2022019054,2022020054,2022021054,2022022054,2022023054,2022024054,2022025054,2022026054,2022027054,2022028054,2022029054,2022030054,2022031054,2022032054,2022033054,2022034054,2022035054,2022036054,2022037054,2022038054,2022039054,2022040054,2022041054,2022042054]
[null,null,1.25,null,"State the total value of any regulatory fines or penalties incurred by the entity during the reporting period as per the breakdown below:",null,33,null,2022001055,null,2022002055,2022003055,2022004055,2022005055,2022006055,2022007055,2022008055,2022009055,2022010055,2022011055,2022012055,2022013055,2022014055,2022015055,2022016055,2022017055,2022018055,2022019055,2022020055,2022021055,2022022055,2022023055,2022024055,2022025055,2022026055,2022027055,2022028055,2022029055,2022030055,2022031055,2022032055,2022033055,2022034055,2022035055,2022036055,2022037055,2022038055,2022039055,2022040055,2022041055,2022042055]
[null,null,null,"1.25.1","Local;",null,null,null,2022001056,null,2022002056,2022003056,2022004056,2022005056,2022006056,2022007056,2022008056,2022009056,2022010056,2022011056,2022012056,2022013056,2022014056,2022015056,2022016056,2022017056,2022018056,2022019056,2022020056,2022021056,2022022056,2022023056,2022024056,2022025056,2022026056,2022027056,2022028056,2022029056,2022030056,2022031056,2022032056,2022033056,2022034056,2022035056,2022036056,2022037056,2022038056,2022039056,2022040056,2022041056,2022042056]
[null,null,null,"1.25.2","Foreign jurisdiction",null,null,null,2022001057,null,2022002057,2022003057,2022004057,2022005057,2022006057,2022007057,2022008057,2022009057,2022010057,2022011057,2022012057,2022013057,2022014057,2022015057,2022016057,2022017057,2022018057,2022019057,2022020057,2022021057,2022022057,2022023057,2022024057,2022025057,2022026057,2022027057,2022028057,2022029057,2022030057,2022031057,2022032057,2022033057,2022034057,2022035057,2022036057,2022037057,2022038057,2022039057,2022040057,2022041057,2022042057]
[null,null,1.26,null,"Are there any intended proceedings against the entity which may lead to the entity being declared insolvent or be placed under liquidation or business rescue?",null,33,null,2022001058,null,2022002058,2022003058,2022004058,2022005058,2022006058,2022007058,2022008058,2022009058,2022010058,2022011058,2022012058,2022013058,2022014058,2022015058,2022016058,2022017058,2022018058,2022019058,2022020058,2022021058,2022022058,2022023058,2022024058,2022025058,2022026058,2022027058,2022028058,2022029058,2022030058,2022031058,2022032058,2022033058,2022034058,2022035058,2022036058,2022037058,2022038058,2022039058,2022040058,2022041058,2022042058]
[null,null,1.27,null,"Are there any pending proceedings against the entity which may lead to the entity being declared insolvent or be placed under liquidation or business rescue?",null,33,null,2022001059,null,2022002059,2022003059,2022004059,2022005059,2022006059,2022007059,2022008059,2022009059,2022010059,2022011059,2022012059,2022013059,2022014059,2022015059,2022016059,2022017059,2022018059,2022019059,2022020059,2022021059,2022022059,2022023059,2022024059,2022025059,2022026059,2022027059,2022028059,2022029059,2022030059,2022031059,2022032059,2022033059,2022034059,2022035059,2022036059,2022037059,2022038059,2022039059,2022040059,2022041059,2022042059]
[null,null,1.28,null,"Has the entity been declared insolvent or placed under liquidation in the reporting period?",null,33,null,2022001060,null,2022002060,2022003060,2022004060,2022005060,2022006060,2022007060,2022008060,2022009060,2022010060,2022011060,2022012060,2022013060,2022014060,2022015060,2022016060,2022017060,2022018060,2022019060,2022020060,2022021060,2022022060,2022023060,2022024060,2022025060,2022026060,2022027060,2022028060,2022029060,2022030060,2022031060,2022032060,2022033060,2022034060,2022035060,2022036060,2022037060,2022038060,2022039060,2022040060,2022041060,2022042060]
[]
[null,null,"2 CULTURE"]
[]
[null,null,2.1,null,"State the number of active customers who have an existing relationship with the entity at the end of the reporting period as per the breakdown below:",null,33,null,{"$f":"I71+1","v":2022001061},null,{"$f":"I75+1000","v":2022002061},{"$f":"K75+1000","v":2022003061},{"$f":"L75+1000","v":2022004061},2022005061,2022006061,2022007061,2022008061,2022009061,2022010061,2022011061,2022012061,2022013061,{"$f":"V75+1000","v":2022014061},{"$f":"W75+1000","v":2022015061},{"$f":"X75+1000","v":2022016061},{"$f":"Y75+1000","v":2022017061},{"$f":"Z75+1000","v":2022018061},{"$f":"AA75+1000","v":2022019061},{"$f":"AB75+1000","v":2022020061},{"$f":"AC75+1000","v":2022021061},{"$f":"AD75+1000","v":2022022061},{"$f":"AE75+1000","v":2022023061},{"$f":"AF75+1000","v":2022024061},{"$f":"AG75+1000","v":2022025061},{"$f":"AH75+1000","v":2022026061},{"$f":"AI75+1000","v":2022027061},{"$f":"AJ75+1000","v":2022028061},{"$f":"AK75+1000","v":2022029061},{"$f":"AL75+1000","v":2022030061},{"$f":"AM75+1000","v":2022031061},{"$f":"AN75+1000","v":2022032061},{"$f":"AO75+1000","v":2022033061},{"$f":"AP75+1000","v":2022034061},{"$f":"AQ75+1000","v":2022035061},{"$f":"AR75+1000","v":2022036061},{"$f":"AS75+1000","v":2022037061},{"$f":"AT75+1000","v":2022038061},{"$f":"AU75+1000","v":2022039061},{"$f":"AV75+1000","v":2022040061},{"$f":"AW75+1000","v":2022041061},{"$f":"AX75+1000","v":2022042061}]
[null,null,null,2.1,"0 - 24 months;",null,null,null,{"$f":"I75+1","v":2022001062},null,2022002062,{"$f":"K76+1000","v":2022003062},2022004062,2022005062,2022006062,2022007062,2022008062,2022009062,2022010062,2022011062,2022012062,2022013062,2022014062,2022015062,2022016062,2022017062,2022018062,2022019062,2022020062,2022021062,2022022062,2022023062,2022024062,2022025062,2022026062,2022027062,2022028062,2022029062,2022030062,2022031062,2022032062,2022033062,2022034062,2022035062,2022036062,2022037062,2022038062,2022039062,2022040062,2022041062,2022042062]
[null,null,null,2.2000000000000002,"25 - 60 months;",null,null,null,2022001063,null,2022002063,{"$f":"K77+1000","v":2022003063},2022004063,2022005063,2022006063,2022007063,2022008063,2022009063,2022010063,2022011063,2022012063,2022013063,2022014063,2022015063,2022016063,2022017063,2022018063,2022019063,2022020063,2022021063,2022022063,2022023063,2022024063,2022025063,2022026063,2022027063,2022028063,2022029063,2022030063,2022031063,2022032063,2022033063,2022034063,2022035063,2022036063,2022037063,2022038063,2022039063,2022040063,2022041063,2022042063]
[null,null,null,2.2999999999999998,"More than 60 months",null,null,null,2022001064,null,2022002064,{"$f":"K78+1000","v":2022003064},2022004064,2022005064,2022006064,2022007064,2022008064,2022009064,2022010064,2022011064,2022012064,2022013064,2022014064,2022015064,2022016064,2022017064,2022018064,2022019064,2022020064,2022021064,2022022064,2022023064,2022024064,2022025064,2022026064,2022027064,2022028064,2022029064,2022030064,2022031064,2022032064,2022033064,2022034064,2022035064,2022036064,2022037064,2022038064,2022039064,2022040064,2022041064,2022042064]
[null,null,2.2000000000000002,null,"Which structure below is used to make the majority of the decisions in the entity",null,33,null,2022001065,null,2022002065,{"$f":"K79+1000","v":2022003065},2022004065,2022005065,2022006065,2022007065,2022008065,2022009065,2022010065,2022011065,2022012065,2022013065,2022014065,2022015065,2022016065,2022017065,2022018065,2022019065,2022020065,2022021065,2022022065,2022023065,2022024065,2022025065,2022026065,2022027065,2022028065,2022029065,2022030065,2022031065,2022032065,2022033065,2022034065,2022035065,2022036065,2022037065,2022038065,2022039065,2022040065,2022041065,2022042065]
[null,null,null,"2.2.1","Most decisions are made centrally by the leadership of the entity;",null,33,null,2022001066,null,2022002066,{"$f":"K80+1000","v":2022003066},2022004066,2022005066,2022006066,2022007066,2022008066,2022009066,2022010066,2022011066,2022012066,2022013066,2022014066,2022015066,2022016066,2022017066,2022018066,2022019066,2022020066,2022021066,2022022066,2022023066,2022024066,2022025066,2022026066,2022027066,2022028066,2022029066,2022030066,2022031066,2022032066,2022033066,2022034066,2022035066,2022036066,2022037066,2022038066,2022039066,2022040066,2022041066,2022042066]
[null,null,null,"2.2.2","Senior and middle management may make certain decisions;",null,null,null,2022001067,null,2022002067,{"$f":"K81+1000","v":2022003067},2022004067,2022005067,2022006067,2022007067,2022008067,2022009067,2022010067,2022011067,2022012067,2022013067,2022014067,2022015067,2022016067,2022017067,2022018067,2022019067,2022020067,2022021067,2022022067,2022023067,2022024067,2022025067,2022026067,2022027067,2022028067,2022029067,2022030067,2022031067,2022032067,2022033067,2022034067,2022035067,2022036067,2022037067,2022038067,2022039067,2022040067,2022041067,2022042067]
[null,null,null,"2.2.3","Decisions are made at departmental level",null,null,null,2022001068,null,2022002068,{"$f":"K82+1000","v":2022003068},2022004068,2022005068,2022006068,2022007068,2022008068,2022009068,2022010068,2022011068,2022012068,2022013068,2022014068,2022015068,2022016068,2022017068,2022018068,2022019068,2022020068,2022021068,2022022068,2022023068,2022024068,2022025068,2022026068,2022027068,2022028068,2022029068,2022030068,2022031068,2022032068,2022033068,2022034068,2022035068,2022036068,2022037068,2022038068,2022039068,2022040068,2022041068,2022042068]
[null,null,2.2999999999999998,null,"What is the entity's risk appetite for errors?",null,33,null,2022001069,null,2022002069,{"$f":"K83+1000","v":2022003069},2022004069,2022005069,2022006069,2022007069,2022008069,2022009069,2022010069,2022011069,2022012069,2022013069,2022014069,2022015069,2022016069,2022017069,2022018069,2022019069,2022020069,2022021069,2022022069,2022023069,2022024069,2022025069,2022026069,2022027069,2022028069,2022029069,2022030069,2022031069,2022032069,2022033069,2022034069,2022035069,2022036069,2022037069,2022038069,2022039069,2022040069,2022041069,2022042069]
[null,null,null,"2.3.1","There is a zero tolerance approach;",null,null,null,2022001070,null,2022002070,{"$f":"K84+1000","v":2022003070},2022004070,2022005070,2022006070,2022007070,2022008070,2022009070,2022010070,2022011070,2022012070,2022013070,2022014070,2022015070,2022016070,2022017070,2022018070,2022019070,2022020070,2022021070,2022022070,2022023070,2022024070,2022025070,2022026070,2022027070,2022028070,2022029070,2022030070,2022031070,2022032070,2022033070,2022034070,2022035070,2022036070,2022037070,2022038070,2022039070,2022040070,2022041070,2022042070]
[null,null,null,"2.3.2","The 80/20 principle is applied, with a greater focus on the general direction than absolute accuracy",null,82,null,2022001071,null,2022002071,{"$f":"K85+1000","v":2022003071},2022004071,2022005071,2022006071,2022007071,2022008071,2022009071,2022010071,2022011071,2022012071,2022013071,2022014071,2022015071,2022016071,2022017071,2022018071,2022019071,2022020071,2022021071,2022022071,2022023071,2022024071,2022025071,2022026071,2022027071,2022028071,2022029071,2022030071,2022031071,2022032071,2022033071,2022034071,2022035071,2022036071,2022037071,2022038071,2022039071,2022040071,2022041071,2022042071]
[null,null,2.4,null,"What is the entity's risk appetite for breaches?",null,33,null,2022001072,null,2022002072,{"$f":"K86+1000","v":2022003072},2022004072,2022005072,2022006072,2022007072,2022008072,2022009072,2022010072,2022011072,2022012072,2022013072,2022014072,2022015072,2022016072,2022017072,2022018072,2022019072,2022020072,2022021072,2022022072,2022023072,2022024072,2022025072,2022026072,2022027072,2022028072,2022029072,2022030072,2022031072,2022032072,2022033072,2022034072,2022035072,2022036072,2022037072,2022038072,2022039072,2022040072,2022041072,2022042072]
[null,null,null,"2.4.1","There is a zero tolerance approach;",null,null,null,2022001073,null,2022002073,{"$f":"K87+1000","v":2022003073},2022004073,2022005073,2022006073,2022007073,2022008073,2022009073,2022010073,2022011073,2022012073,2022013073,2022014073,2022015073,2022016073,2022017073,2022018073,2022019073,2022020073,2022021073,2022022073,2022023073,2022024073,2022025073,2022026073,2022027073,2022028073,2022029073,2022030073,2022031073,2022032073,2022033073,2022034073,2022035073,2022036073,2022037073,2022038073,2022039073,2022040073,2022041073,2022042073]
[null,null,null,"2.4.2","The 80/20 principle is applied, with a greater focus on the general direction than absolute accuracy",null,82,null,2022001074,null,2022002074,{"$f":"K88+1000","v":2022003074},2022004074,2022005074,2022006074,2022007074,2022008074,2022009074,2022010074,2022011074,2022012074,2022013074,2022014074,2022015074,2022016074,2022017074,2022018074,2022019074,2022020074,2022021074,2022022074,2022023074,2022024074,2022025074,2022026074,2022027074,2022028074,2022029074,2022030074,2022031074,2022032074,2022033074,2022034074,2022035074,2022036074,2022037074,2022038074,2022039074,2022040074,2022041074,2022042074]
[null,null,2.5,null,"How many staff members were trained on the TCF principles and deliverables during the reporting period?",null,null,null,2022001075,null,2022002075,{"$f":"K89+1000","v":2022003075},2022004075,2022005075,2022006075,2022007075,2022008075,2022009075,2022010075,2022011075,2022012075,2022013075,2022014075,2022015075,2022016075,2022017075,2022018075,2022019075,2022020075,2022021075,2022022075,2022023075,2022024075,2022025075,2022026075,2022027075,2022028075,2022029075,2022030075,2022031075,2022032075,2022033075,2022034075,2022035075,2022036075,2022037075,2022038075,2022039075,2022040075,2022041075,2022042075]
[null,null,2.6,null,"Kindly confirm what percentage of the customers are communicated to in the cycle breakdown below:",null,null,null,2022001076,null,2022002076,{"$f":"K90+1000","v":2022003076},2022004076,2022005076,2022006076,2022007076,2022008076,2022009076,2022010076,2022011076,2022012076,2022013076,2022014076,2022015076,2022016076,2022017076,2022018076,2022019076,2022020076,2022021076,2022022076,2022023076,2022024076,2022025076,2022026076,2022027076,2022028076,2022029076,2022030076,2022031076,2022032076,2022033076,2022034076,2022035076,2022036076,2022037076,2022038076,2022039076,2022040076,2022041076,2022042076]
[null,null,null,"2.6.1","Monthly;",null,null,null,2022001077,null,2022002077,{"$f":"K91+1000","v":2022003077},2022004077,2022005077,2022006077,2022007077,2022008077,2022009077,2022010077,2022011077,2022012077,2022013077,2022014077,2022015077,2022016077,2022017077,2022018077,2022019077,2022020077,2022021077,2022022077,2022023077,2022024077,2022025077,2022026077,2022027077,2022028077,2022029077,2022030077,2022031077,2022032077,2022033077,2022034077,2022035077,2022036077,2022037077,2022038077,2022039077,2022040077,2022041077,2022042077]
[null,null,null,"2.6.2","Quarterly;",null,null,null,2022001078,null,2022002078,{"$f":"K92+1000","v":2022003078},2022004078,2022005078,2022006078,2022007078,2022008078,2022009078,2022010078,2022011078,2022012078,2022013078,2022014078,2022015078,2022016078,2022017078,2022018078,2022019078,2022020078,2022021078,2022022078,2022023078,2022024078,2022025078,2022026078,2022027078,2022028078,2022029078,2022030078,2022031078,2022032078,2022033078,2022034078,2022035078,2022036078,2022037078,2022038078,2022039078,2022040078,2022041078,2022042078]
[null,null,null,"2.6.3","Annually;",null,null,null,2022001079,null,2022002079,{"$f":"K93+1000","v":2022003079},2022004079,2022005079,2022006079,2022007079,2022008079,2022009079,2022010079,2022011079,2022012079,2022013079,2022014079,2022015079,2022016079,2022017079,2022018079,2022019079,2022020079,2022021079,2022022079,2022023079,2022024079,2022025079,2022026079,2022027079,2022028079,2022029079,2022030079,2022031079,2022032079,2022033079,2022034079,2022035079,2022036079,2022037079,2022038079,2022039079,2022040079,2022041079,2022042079]
[null,null,null,"2.6.4","Ad hoc only;",null,null,null,2022001080,null,2022002080,{"$f":"K94+1000","v":2022003080},2022004080,2022005080,2022006080,2022007080,2022008080,2022009080,2022010080,2022011080,2022012080,2022013080,2022014080,2022015080,2022016080,2022017080,2022018080,2022019080,2022020080,2022021080,2022022080,2022023080,2022024080,2022025080,2022026080,2022027080,2022028080,2022029080,2022030080,2022031080,2022032080,2022033080,2022034080,2022035080,2022036080,2022037080,2022038080,2022039080,2022040080,2022041080,2022042080]
[null,null,null,"2.6.5","Other (please specify in Comments section).",null,null,null,2022001081,null,2022002081,{"$f":"K95+1000","v":2022003081},2022004081,2022005081,2022006081,2022007081,2022008081,2022009081,2022010081,2022011081,2022012081,2022013081,2022014081,2022015081,2022016081,2022017081,2022018081,2022019081,2022020081,2022021081,2022022081,2022023081,2022024081,2022025081,2022026081,2022027081,2022028081,2022029081,2022030081,2022031081,2022032081,2022033081,2022034081,2022035081,2022036081,2022037081,2022038081,2022039081,2022040081,2022041081,2022042081]
[null,null,2.7,null,"State whether tracing agents are used to trace customers for the payment of funds or benefits?",null,8,null,2022001082,null,2022002082,{"$f":"K96+1000","v":2022003082},2022004082,2022005082,2022006082,2022007082,2022008082,2022009082,2022010082,2022011082,2022012082,2022013082,2022014082,2022015082,2022016082,2022017082,2022018082,2022019082,2022020082,2022021082,2022022082,2022023082,2022024082,2022025082,2022026082,2022027082,2022028082,2022029082,2022030082,2022031082,2022032082,2022033082,2022034082,2022035082,2022036082,2022037082,2022038082,2022039082,2022040082,2022041082,2022042082]
[null,null,2.8,null,"State the percentage of customers in your book of business with unallocated funds or benefits that were traced successfully in the reporting period.",null,8,null,2022001083,null,2022002083,{"$f":"K97+1000","v":2022003083},2022004083,2022005083,2022006083,2022007083,2022008083,2022009083,2022010083,2022011083,2022012083,2022013083,2022014083,2022015083,2022016083,2022017083,2022018083,2022019083,2022020083,2022021083,2022022083,2022023083,2022024083,2022025083,2022026083,2022027083,2022028083,2022029083,2022030083,2022031083,2022032083,2022033083,2022034083,2022035083,2022036083,2022037083,2022038083,2022039083,2022040083,2022041083,2022042083]
[null,null,2.9,null,"State the party responsible for the payment of tracing agents as per the breakdown below:",null,null,null,2022001084,null,2022002084,{"$f":"K98+1000","v":2022003084},2022004084,2022005084,2022006084,2022007084,2022008084,2022009084,2022010084,2022011084,2022012084,2022013084,2022014084,2022015084,2022016084,2022017084,2022018084,2022019084,2022020084,2022021084,2022022084,2022023084,2022024084,2022025084,2022026084,2022027084,2022028084,2022029084,2022030084,2022031084,2022032084,2022033084,2022034084,2022035084,2022036084,2022037084,2022038084,2022039084,2022040084,2022041084,2022042084]
[null,null,null,"2.9.1","All traces by the entity;",null,33,null,2022001085,null,2022002085,{"$f":"K99+1000","v":2022003085},2022004085,2022005085,2022006085,2022007085,2022008085,2022009085,2022010085,2022011085,2022012085,2022013085,2022014085,2022015085,2022016085,2022017085,2022018085,2022019085,2022020085,2022021085,2022022085,2022023085,2022024085,2022025085,2022026085,2022027085,2022028085,2022029085,2022030085,2022031085,2022032085,2022033085,2022034085,2022035085,2022036085,2022037085,2022038085,2022039085,2022040085,2022041085,2022042085]
[null,null,null,"2.9.2","Limited traces by the entity;",null,33,null,2022001086,null,2022002086,{"$f":"K100+1000","v":2022003086},2022004086,2022005086,2022006086,2022007086,2022008086,2022009086,2022010086,2022011086,2022012086,2022013086,2022014086,2022015086,2022016086,2022017086,2022018086,2022019086,2022020086,2022021086,2022022086,2022023086,2022024086,2022025086,2022026086,2022027086,2022028086,2022029086,2022030086,2022031086,2022032086,2022033086,2022034086,2022035086,2022036086,2022037086,2022038086,2022039086,2022040086,2022041086,2022042086]
[null,null,null,"2.9.3","All traces from the unclaimed funds or benefits;",null,8,null,2022001087,null,2022002087,{"$f":"K101+1000","v":2022003087},2022004087,2022005087,2022006087,2022007087,2022008087,2022009087,2022010087,2022011087,2022012087,2022013087,2022014087,2022015087,2022016087,2022017087,2022018087,2022019087,2022020087,2022021087,2022022087,2022023087,2022024087,2022025087,2022026087,2022027087,2022028087,2022029087,2022030087,2022031087,2022032087,2022033087,2022034087,2022035087,2022036087,2022037087,2022038087,2022039087,2022040087,2022041087,2022042087]
[null,null,null,"2.9.4","Combination of the above;",null,null,null,2022001088,null,2022002088,{"$f":"K102+1000","v":2022003088},2022004088,2022005088,2022006088,2022007088,2022008088,2022009088,2022010088,2022011088,2022012088,2022013088,2022014088,2022015088,2022016088,2022017088,2022018088,2022019088,2022020088,2022021088,2022022088,2022023088,2022024088,2022025088,2022026088,2022027088,2022028088,2022029088,2022030088,2022031088,2022032088,2022033088,2022034088,2022035088,2022036088,2022037088,2022038088,2022039088,2022040088,2022041088,2022042088]
[null,null,null,"2.9.5","Other (please specify in Comments section).",null,null,null,2022001089,null,2022002089,{"$f":"K103+1000","v":2022003089},2022004089,2022005089,2022006089,2022007089,2022008089,2022009089,2022010089,2022011089,2022012089,2022013089,2022014089,2022015089,2022016089,2022017089,2022018089,2022019089,2022020089,2022021089,2022022089,2022023089,2022024089,2022025089,2022026089,2022027089,2022028089,2022029089,2022030089,2022031089,2022032089,2022033089,2022034089,2022035089,2022036089,2022037089,2022038089,2022039089,2022040089,2022041089,2022042089]
[null,null,"2.10",null,"Does the entity encourage their customers to rate their service by way of a survey?",null,33,null,2022001090,null,2022002090,{"$f":"K104+1000","v":2022003090},2022004090,2022005090,2022006090,2022007090,2022008090,2022009090,2022010090,2022011090,2022012090,2022013090,2022014090,2022015090,2022016090,2022017090,2022018090,2022019090,2022020090,2022021090,2022022090,2022023090,2022024090,2022025090,2022026090,2022027090,2022028090,2022029090,2022030090,2022031090,2022032090,2022033090,2022034090,2022035090,2022036090,2022037090,2022038090,2022039090,2022040090,2022041090,2022042090]
[null,null,2.11,null,"What is the average response rate on customer satisfaction surveys?",null,null,null,2022001091,null,2022002091,{"$f":"K105+1000","v":2022003091},2022004091,2022005091,2022006091,2022007091,2022008091,2022009091,2022010091,2022011091,2022012091,2022013091,2022014091,2022015091,2022016091,2022017091,2022018091,2022019091,2022020091,2022021091,2022022091,2022023091,2022024091,2022025091,2022026091,2022027091,2022028091,2022029091,2022030091,2022031091,2022032091,2022033091,2022034091,2022035091,2022036091,2022037091,2022038091,2022039091,2022040091,2022041091,2022042091]
[null,null,2.12,null,"Does the entity provide any of the below channels for communication with customers:",null,33,null,2022001092,null,2022002092,{"$f":"K106+1000","v":2022003092},2022004092,2022005092,2022006092,2022007092,2022008092,2022009092,2022010092,2022011092,2022012092,2022013092,2022014092,2022015092,2022016092,2022017092,2022018092,2022019092,2022020092,2022021092,2022022092,2022023092,2022024092,2022025092,2022026092,2022027092,2022028092,2022029092,2022030092,2022031092,2022032092,2022033092,2022034092,2022035092,2022036092,2022037092,2022038092,2022039092,2022040092,2022041092,2022042092]
[null,null,null,"2.12.1","Toll-free lines;",null,null,null,2022001093,null,2022002093,{"$f":"K107+1000","v":2022003093},2022004093,2022005093,2022006093,2022007093,2022008093,2022009093,2022010093,2022011093,2022012093,2022013093,2022014093,2022015093,2022016093,2022017093,2022018093,2022019093,2022020093,2022021093,2022022093,2022023093,2022024093,2022025093,2022026093,2022027093,2022028093,2022029093,2022030093,2022031093,2022032093,2022033093,2022034093,2022035093,2022036093,2022037093,2022038093,2022039093,2022040093,2022041093,2022042093]
[null,null,null,"2.12.2","Call back facilities;",null,null,null,2022001094,null,2022002094,{"$f":"K108+1000","v":2022003094},2022004094,2022005094,2022006094,2022007094,2022008094,2022009094,2022010094,2022011094,2022012094,2022013094,2022014094,2022015094,2022016094,2022017094,2022018094,2022019094,2022020094,2022021094,2022022094,2022023094,2022024094,2022025094,2022026094,2022027094,2022028094,2022029094,2022030094,2022031094,2022032094,2022033094,2022034094,2022035094,2022036094,2022037094,2022038094,2022039094,2022040094,2022041094,2022042094]
[null,null,null,"2.12.3","Other cost free channels for the customer",null,null,null,2022001095,null,2022002095,{"$f":"K109+1000","v":2022003095},2022004095,2022005095,2022006095,2022007095,2022008095,2022009095,2022010095,2022011095,2022012095,2022013095,2022014095,2022015095,2022016095,2022017095,2022018095,2022019095,2022020095,2022021095,2022022095,2022023095,2022024095,2022025095,2022026095,2022027095,2022028095,2022029095,2022030095,2022031095,2022032095,2022033095,2022034095,2022035095,2022036095,2022037095,2022038095,2022039095,2022040095,2022041095,2022042095]
[null,null,2.13,null,"Does the entity encourage their staff to participate in surveys regarding the culture of the entity?",null,33,null,2022001096,null,2022002096,{"$f":"K110+1000","v":2022003096},2022004096,2022005096,2022006096,2022007096,2022008096,2022009096,2022010096,2022011096,2022012096,2022013096,2022014096,2022015096,2022016096,2022017096,2022018096,2022019096,2022020096,2022021096,2022022096,2022023096,2022024096,2022025096,2022026096,2022027096,2022028096,2022029096,2022030096,2022031096,2022032096,2022033096,2022034096,2022035096,2022036096,2022037096,2022038096,2022039096,2022040096,2022041096,2022042096]
[null,null,2.14,null,"What is the average response rate of staff participating in surveys by the entity?",null,33,null,2022001097,null,2022002097,{"$f":"K111+1000","v":2022003097},2022004097,2022005097,2022006097,2022007097,2022008097,2022009097,2022010097,2022011097,2022012097,2022013097,2022014097,2022015097,2022016097,2022017097,2022018097,2022019097,2022020097,2022021097,2022022097,2022023097,2022024097,2022025097,2022026097,2022027097,2022028097,2022029097,2022030097,2022031097,2022032097,2022033097,2022034097,2022035097,2022036097,2022037097,2022038097,2022039097,2022040097,2022041097,2022042097]
[null,null,2.15,null,"Did the results of the survey assist the entity in improving the culture of the entity?",null,33,null,2022001098,null,2022002098,{"$f":"K112+1000","v":2022003098},2022004098,2022005098,2022006098,2022007098,2022008098,2022009098,2022010098,2022011098,2022012098,2022013098,2022014098,2022015098,2022016098,2022017098,2022018098,2022019098,2022020098,2022021098,2022022098,2022023098,2022024098,2022025098,2022026098,2022027098,2022028098,2022029098,2022030098,2022031098,2022032098,2022033098,2022034098,2022035098,2022036098,2022037098,2022038098,2022039098,2022040098,2022041098,2022042098]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2022000000}]

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["QUARTERLY PORTFOLIO HOLDINGS REPORT - ALL CIS TYPES"]
["PORTFOLIO NAME:",2023001001]
["PORTFOLIO CODE:",{"$f":"B2+1","v":2023001002}]
["INSTRUMENT","INSTRUMENT ","INSTRUMENT ","UNDERLYING","LONG HOLDINGS (UNITS)","SHORT HOLDINGS (UNITS)","LONG HOLDINGS (UNITS)","SHORT HOLDINGS (UNITS)","MARKET ","% MARKET","EFFECTIVE","% EFFECTIVE","ISSUER ","% of ISSUED","MARKET ","COUNTRY ","INSTUMENT ","PRIME","COUNTERPARTY","CONTERPARTY","LIQUID","LIQUID","COUPON","MATURITY DATE"]
["TYPE","NAME","CODE","INSTRUMENT"," - PREVIOUS MONTH"," - PREVIOUS MONTH"," - CURRENT MONTH"," - CURRENT MONTH","VALUE ","VALUE","EXPOSURE","EXPOSURE","NAME","SHARE CAPITAL","CAPITALISATION","OF ORIGIN","CURRENCY"," BROKER",null," EXPOSURE","< 30 DAYS","(DAYS)","TYPE"]
["EQUITY SECURITIES"]
["LOCAL - LISTED",{"$f":"B2+1","v":2023001002},{"$f":"B7+1000","v":2023002002},{"$f":"C7+1000","v":2023003002},2023004002,2023005002,2023006002,2023007002,2023008002,2023009002,2023010002,2023011002,2023012002,2023013002,2023014002,2023015002,2023016002,2023017002,2023018002,2023019002,2023020002,2023021002,2023022002,2023023002]
["OIL & GAS",{"$f":"B7+1","v":2023001003},{"$f":"B8+1000","v":2023002003},2023003003,2023004003,2023005003,2023006003,2023007003,2023008003,2023009003,2023010003,2023011003,2023012003,2023013003,2023014003,2023015003,2023016003,2023017003,2023018003,2023019003,2023020003,2023021003,2023022003,2023023003]
["Oil & Gas Producers",{"$f":"B8+1","v":2023001004},{"$f":"B9+1000","v":2023002004},2023003004,2023004004,2023005004,2023006004,2023007004,2023008004,2023009004,2023010004,2023011004,2023012004,2023013004,2023014004,2023015004,2023016004,2023017004,2023018004,2023019004,2023020004,2023021004,2023022004,2023023004]
["Oil Equipment, Services & Distribution",2023001005,{"$f":"B10+1000","v":2023002005},2023003005,2023004005,2023005005,2023006005,2023007005,2023008005,2023009005,2023010005,2023011005,2023012005,2023013005,2023014005,2023015005,2023016005,2023017005,2023018005,2023019005,2023020005,2023021005,2023022005,2023023005]
["Alternative Energy",2023001006,{"$f":"B11+1000","v":2023002006},2023003006,2023004006,2023005006,2023006006,2023007006,2023008006,2023009006,2023010006,2023011006,2023012006,2023013006,2023014006,2023015006,2023016006,2023017006,2023018006,2023019006,2023020006,2023021006,2023022006,2023023006]
["BASIC MATERIALS",2023001007,{"$f":"B12+1000","v":2023002007},2023003007,2023004007,2023005007,2023006007,2023007007,2023008007,2023009007,2023010007,2023011007,2023012007,2023013007,2023014007,2023015007,2023016007,2023017007,2023018007,2023019007,2023020007,2023021007,2023022007,2023023007]
["Speciality Chemicals",2023001008,{"$f":"B13+1000","v":2023002008},2023003008,2023004008,2023005008,2023006008,2023007008,2023008008,2023009008,2023010008,2023011008,2023012008,2023013008,2023014008,2023015008,2023016008,2023017008,2023018008,2023019008,2023020008,2023021008,2023022008,2023023008]
["Basic Resources",2023001009,{"$f":"B14+1000","v":2023002009},2023003009,2023004009,2023005009,2023006009,2023007009,2023008009,2023009009,2023010009,2023011009,2023012009,2023013009,2023014009,2023015009,2023016009,2023017009,2023018009,2023019009,2023020009,2023021009,2023022009,2023023009]
["INDUSTRIALS",2023001010,{"$f":"B15+1000","v":2023002010},2023003010,2023004010,2023005010,2023006010,2023007010,2023008010,2023009010,2023010010,2023011010,2023012010,2023013010,2023014010,2023015010,2023016010,2023017010,2023018010,2023019010,2023020010,2023021010,2023022010,2023023010]
["Food & Beverage",2023001015,{"$f":"B20+1000","v":2023002015},2023003015,2023004015,2023005015,2023006015,2023007015,2023008015,2023009015,2023010015,2023011015,2023012015,2023013015,2023014015,2023015015,2023016015,2023017015,2023018015,2023019015,2023020015,2023021015,2023022015,2023023015]
["CONSUMER SERVICES",2023001020,{"$f":"B25+1000","v":2023002020},2023003020,2023004020,2023005020,2023006020,2023007020,2023008020,2023009020,2023010020,2023011020,2023012020,2023013020,2023014020,2023015020,2023016020,2023017020,2023018020,2023019020,2023020020,2023021020,2023022020,2023023020]
["Electricity",2023001028,{"$f":"B33+1000","v":2023002028},2023003028,2023004028,2023005028,2023006028,2023007028,2023008028,2023009028,2023010028,2023011028,2023012028,2023013028,2023014028,2023015028,2023016028,2023017028,2023018028,2023019028,2023020028,2023021028,2023022028,2023023028]
["Financial Services",2023001033,{"$f":"B38+1000","v":2023002033},2023003033,2023004033,2023005033,2023006033,2023007033,2023008033,2023009033,2023010033,2023011033,2023012033,2023013033,2023014033,2023015033,2023016033,2023017033,2023018033,2023019033,2023020033,2023021033,2023022033,2023023033]
["   e.g. AFRICAN BANK INVESTMENTS LIMITED",2023001044,{"$f":"B49+1000","v":2023002044},2023003044,2023004044,2023005044,2023006044,2023007044,2023008044,2023009044,2023010044,2023011044,2023012044,2023013044,2023014044,2023015044,2023016044,2023017044,2023018044,2023019044,2023020044,2023021044,2023022044,2023023044]
["NON-EQUITY SECURITIES (group per issuer, per security)"]
["LOCAL",{"$f":"B58+1","v":2023001050},{"$f":"B60+1000","v":2023002050},2023003050,2023004050,2023005050,2023006050,2023007050,2023008050,2023009050,2023010050,2023011050,2023012050,2023013050,2023014050,2023015050,2023016050,2023017050,2023018050,2023019050,2023020050,2023021050,2023022050,2023023050]
["DEPOSITS WITH BANKS/MUTUAL",2023001056,{"$f":"B68+1000","v":2023002056},2023003056,2023004056,2023005056,2023006056,2023007056,2023008056,2023009056,2023010056,2023011056,2023012056,2023013056,2023014056,2023015056,2023016056,2023017056,2023018056,2023019056,2023020056,2023021056,2023022056,2023023056]
["DERIVATIVE INSTRUMENTS"]
["LOCAL - 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[]
[null,"PERMITTED",null,"APPLIED",null,null," - DURING REPORTING PERIOD"]
[{"$f":"A120+1","v":2023001092},{"$f":"A123+1000","v":2023002092},null,{"$f":"B123+1000","v":2023003092}]
[{"$f":"A123+1","v":2023001093},{"$f":"A124+1000","v":2023002093},null,{"$f":"B124+1000","v":2023003093}]
[{"$f":"A124+1","v":2023001094},{"$f":"A125+1000","v":2023002094},null,{"$f":"B125+1000","v":2023003094}]
[{"$f":"A125+1","v":2023001095},{"$f":"A126+1000","v":2023002095},null,{"$f":"B126+1000","v":2023003095}]

{"sheet":"NL Insurer-Com_Guarantee","index":36,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[115,2,115,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9],[114,2,114,9],[108,2,108,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9]]}
[]
[null,null,"Guarantee"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial lines"]
[null,null,null,null,null,null,null,null,null,null,"Guarantee"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2040001001,null,{"$f":"I11+1000","v":2040002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2040001002},null,2040002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2040001003,null,2040002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2040001004,null,2040002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2040001005,null,2040002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2040001006,null,2040002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2040001007,null,2040002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2040001008},null,{"$f":"I21+1000","v":2040002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2040001009},null,2040002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2040001010,null,2040002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2040001011,null,2040002011]
[null,null,null,"2.3.2","Fully",null,null,null,2040001012,null,2040002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2040001013,null,2040002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2040001014,null,2040002014]
[null,null,null,"2.4.2","Fully",null,null,null,2040001015,null,2040002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2040001016,null,2040002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2040001017,null,2040002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2040001018,null,2040002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2040001019,null,2040002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2040001020,null,2040002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2040001021,null,2040002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2040001022,null,2040002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2040001023,null,2040002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2040001024,null,2040002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2040001025,null,2040002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2040001026,null,2040002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2040001027,null,2040002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2040001028,null,2040002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2040001029,null,2040002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2040001030,null,2040002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2040001031,null,2040002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2040001032,null,2040002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2040001033,null,2040002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2040001034,null,2040002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2040001035,null,2040002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2040001036,null,2040002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2040001037,null,2040002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2040001038,null,2040002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2040001039,null,2040002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2040001040,null,2040002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2040001041,null,2040002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2040001042,null,2040002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2040001043,null,2040002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2040001044,null,2040002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2040001045,null,2040002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2040001046,null,2040002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2040001047,null,2040002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2040001048,null,2040002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2040001049,null,2040002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2040001050,null,2040002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2040001051,null,2040002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2040001052,null,2040002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2040001053,null,2040002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2040001054,null,2040002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2040001055,null,2040002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2040001056,null,2040002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2040001057,null,2040002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2040001058,null,2040002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2040001059,null,2040002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2040001060,null,2040002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2040001061,null,2040002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2040001062,null,2040002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2040001063,null,2040002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2040001064,null,2040002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2040001065,null,2040002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2040001066,null,2040002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2040001067},null,{"$f":"I83+1000","v":2040002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2040001068},null,2040002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2040001069},null,2040002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2040001070},null,2040002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2040001071},null,2040002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2040001072},null,2040002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2040001073},null,{"$f":"I92+1000","v":2040002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2040001074},null,{"$f":"I93+1000","v":2040002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2040001075},null,{"$f":"I94+1000","v":2040002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2040001076},null,{"$f":"I95+1000","v":2040002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2040001077},null,{"$f":"I96+1000","v":2040002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2040000000}]

{"sheet":"NL Insurer-Per_Guarantee","index":37,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[5,6,6,6],[5,8,6,8],[99,2,99,8],[100,2,100,8],[101,2,101,8]]}
[]
[null,null,"Guarantee"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Guarantee"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2024001001,null,{"$f":"I11+1000","v":2024002001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2024001002},null,{"$f":"I12+1000","v":2024002002}]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2024001003,null,2024002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2024001004,null,2024002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2024001005,null,2024002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2024001006,null,2024002006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2024001007,null,2024002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2024001008},null,{"$f":"I21+1000","v":2024002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2024001009},null,2024002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2024001010,null,2024002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2024001011,null,2024002011]
[null,null,null,"2.3.2","Fully",null,null,null,2024001012,null,2024002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2024001013,null,2024002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2024001014,null,2024002014]
[null,null,null,"2.4.2","Fully",null,null,null,2024001015,null,2024002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2024001016,null,2024002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2024001017,null,2024002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2024001018,null,2024002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2024001019,null,2024002019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2024001020,null,2024002020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2024001021,null,2024002021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2024001022,null,2024002022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2024001023,null,2024002023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2024001024,null,2024002024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2024001025,null,2024002025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2024001026,null,2024002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2024001027,null,2024002027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2024001028,null,2024002028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2024001029,null,2024002029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2024001030,null,2024002030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2024001031,null,2024002031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2024001032,null,2024002032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2024001033,null,2024002033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2024001034,null,2024002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2024001035,null,2024002035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2024001036,null,2024002036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2024001037,null,2024002037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2024001038,null,2024002038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2024001039,null,2024002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2024001040,null,2024002040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2024001041,null,2024002041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2024001042,null,2024002042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2024001043,null,2024002043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2024001044,null,2024002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2024001045,null,2024002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2024001046,null,2024002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2024001047,null,2024002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2024001048,null,2024002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2024001049,null,2024002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2024001050,null,2024002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2024001051,null,2024002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2024001052,null,2024002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2024001053,null,2024002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2024001054,null,2024002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2024001055,null,2024002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2024001056,null,2024002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2024001057,null,2024002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2024001058,null,2024002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2024001059,null,2024002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2024001060,null,2024002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2024001061,null,2024002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2024001062,null,2024002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2024001063,null,2024002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2024001064,null,2024002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2024001065,null,2024002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2024001066,null,2024002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2024001067},null,{"$f":"I83+1000","v":2024002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2024001068},null,2024002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2024001069},null,2024002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2024001070},null,2024002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2024001071},null,2024002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2024001072},null,2024002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2024001073},null,{"$f":"I92+1000","v":2024002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2024001074},null,{"$f":"I93+1000","v":2024002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2024001075},null,{"$f":"I94+1000","v":2024002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2024001076},null,{"$f":"I95+1000","v":2024002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2024001077},null,{"$f":"I96+1000","v":2024002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2024000000}]

{"sheet":"NL Insurer-Per_Miscellaneous","index":38,"n_rows":100,"n_cols":13,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,12],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Miscellaneous"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Warranty","Pet Insurance","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2025001001,null,{"$f":"I11+1000","v":2025002001},{"$f":"K11+1000","v":2025003001},{"$f":"L11+1000","v":2025004001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2025001002},null,{"$f":"I12+1000","v":2025002002},{"$f":"K12+1000","v":2025003002},2025004002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2025001003,null,2025002003,2025003003,2025004003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2025001004,null,2025002004,2025003004,2025004004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2025001005,null,2025002005,2025003005,2025004005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2025001006,null,2025002006,2025003006,2025004006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2025001007,null,2025002007,2025003007,2025004007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2025001008},null,{"$f":"I21+1000","v":2025002008},{"$f":"K21+1000","v":2025003008},2025004008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2025001009},null,2025002009,2025003009,2025004009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2025001010,null,2025002010,2025003010,2025004010]
[null,null,null,"2.3.1","Partially;",null,null,null,2025001011,null,2025002011,2025003011,2025004011]
[null,null,null,"2.3.2","Fully",null,null,null,2025001012,null,2025002012,2025003012,2025004012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2025001013,null,2025002013,2025003013,2025004013]
[null,null,null,"2.4.1","Partially;",null,null,null,2025001014,null,2025002014,2025003014,2025004014]
[null,null,null,"2.4.2","Fully",null,null,null,2025001015,null,2025002015,2025003015,2025004015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2025001016,null,2025002016,2025003016,2025004016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2025001017,null,2025002017,2025003017,2025004017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2025001018,null,2025002018,2025003018,2025004018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2025001019,null,2025002019,2025003019,2025004019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2025001020,null,2025002020,2025003020,2025004020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2025001021,null,2025002021,2025003021,2025004021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2025001022,null,2025002022,2025003022,2025004022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2025001023,null,2025002023,2025003023,2025004023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2025001024,null,2025002024,2025003024,2025004024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2025001025,null,2025002025,2025003025,2025004025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2025001026,null,2025002026,2025003026,2025004026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2025001027,null,2025002027,2025003027,2025004027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2025001028,null,2025002028,{"$f":"K41+1000","v":2025003028},2025004028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2025001029,null,2025002029,2025003029,2025004029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2025001030,null,2025002030,2025003030,2025004030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2025001031,null,2025002031,2025003031,2025004031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2025001032,null,2025002032,2025003032,2025004032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2025001033,null,2025002033,2025003033,2025004033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2025001034,null,2025002034,2025003034,2025004034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2025001035,null,2025002035,2025003035,2025004035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2025001036,null,2025002036,2025003036,2025004036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2025001037,null,2025002037,2025003037,2025004037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2025001038,null,2025002038,2025003038,2025004038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2025001039,null,2025002039,2025003039,2025004039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2025001040,null,2025002040,2025003040,2025004040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2025001041,null,2025002041,2025003041,2025004041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2025001042,null,2025002042,2025003042,2025004042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2025001043,null,2025002043,2025003043,2025004043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2025001044,null,2025002044,2025003044,2025004044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2025001045,null,2025002045,2025003045,2025004045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2025001046,null,2025002046,2025003046,2025004046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2025001047,null,2025002047,2025003047,2025004047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2025001048,null,2025002048,{"$f":"K61+1000","v":2025003048},2025004048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2025001049,null,2025002049,2025003049,2025004049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2025001050,null,2025002050,2025003050,2025004050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2025001051,null,2025002051,2025003051,2025004051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2025001052,null,2025002052,2025003052,2025004052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2025001053,null,2025002053,2025003053,2025004053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2025001054,null,2025002054,2025003054,2025004054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2025001055,null,2025002055,2025003055,2025004055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2025001056,null,2025002056,2025003056,2025004056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2025001057,null,2025002057,2025003057,2025004057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2025001058,null,2025002058,2025003058,2025004058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2025001059,null,2025002059,2025003059,2025004059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2025001060,null,2025002060,2025003060,2025004060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2025001061,null,2025002061,2025003061,2025004061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2025001062,null,2025002062,2025003062,2025004062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2025001063,null,2025002063,2025003063,2025004063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2025001064,null,2025002064,2025003064,2025004064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2025001065,null,2025002065,2025003065,2025004065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2025001066,null,2025002066,2025003066,2025004066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2025001067},null,{"$f":"I83+1000","v":2025002067},{"$f":"K83+1000","v":2025003067},2025004067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2025001068},null,2025002068,2025003068,2025004068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2025001069},null,2025002069,2025003069,2025004069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2025001070},null,2025002070,2025003070,2025004070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2025001071},null,2025002071,2025003071,2025004071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2025001072},null,2025002072,2025003072,2025004072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2025001073},null,{"$f":"I92+1000","v":2025002073},{"$f":"K92+1000","v":2025003073},2025004073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2025001074},null,{"$f":"I93+1000","v":2025002074},2025003074,2025004074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2025001075},null,{"$f":"I94+1000","v":2025002075},2025003075,2025004075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2025001076},null,{"$f":"I95+1000","v":2025002076},2025003076,2025004076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2025001077},null,{"$f":"I96+1000","v":2025002077},2025003077,2025004077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2025000000}]

{"sheet":"NL Insurer-Ben Lev Comm","index":39,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[108,2,108,12],[5,6,6,6],[5,8,6,8],[5,10,5,13],[100,2,100,12],[101,2,101,12],[102,2,102,12],[103,2,103,12],[104,2,104,12],[105,2,105,12],[106,2,106,12],[107,2,107,12],[115,2,115,12],[116,2,116,12],[109,2,109,12],[110,2,110,12],[111,2,111,12],[112,2,112,12],[113,2,113,12],[114,2,114,12]]}
[]
[null,null,"Motor"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Comprehensive","3rd Party","3rd Party, Fire & Theft","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,{"$f":"SUM(K11:N11)","v":0}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"SUM(K12:N12)","v":0}]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,0]
[null,null,null,"1.2.2","New cover type;",null,null,null,0]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,0]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,0]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,null,null,0]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"SUM(K21:N21)","v":0}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,0]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.3.1","Partially;",null,null,null,0]
[null,null,null,"2.3.2","Fully",null,null,null,0]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.4.1","Partially;",null,null,null,0]
[null,null,null,"2.4.2","Fully",null,null,null,0]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,0]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,0]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,0]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,0]
[null,null,null,"2.8.2","Premium not received;",null,null,null,0]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,0]
[null,null,null,"2.8.4","Within excess;",null,null,null,0]
[null,null,null,"2.8.5","Excess too high;",null,null,null,0]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,0]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,0]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,0]
[null,null,null,"2.9.2","Premium not received;",null,null,null,0]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,0]
[null,null,null,"2.9.4","Within excess;",null,null,null,0]
[null,null,null,"2.9.5","Excess too high;",null,null,null,0]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,0]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,0]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,0]
[null,null,null,"2.10.2","Excess too high;",null,null,null,0]
[null,null,null,"2.10.3","Within excess;",null,null,null,0]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,0]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,0]
[null,null,null,"2.11.2","Excess too high;",null,null,null,0]
[null,null,null,"2.11.3","Within excess;",null,null,null,0]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,0]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,0]
[null,null,2.13,null,"State the average turn-around-time to complete the forensic or further investigations during the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,0]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,0]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,0]
[null,null,null,"2.13.4","6 - 30 days;",null,null,null,0]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,0]
[null,null,null,"2.13.6","More than 45 days",null,null,null,0]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,null,null,0]
[null,null,2.15,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,0]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,0]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,0]
[null,null,null,"2.15.4","6 - 30 days;",null,null,null,0]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,0]
[null,null,null,"2.15.6","More than 45 days",null,null,null,0]
[null,null,2.16,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,0]
[null,null,null,"2.16.1","0 - 5 days;",null,null,null,0]
[null,null,null,"2.16.2","6 - 10 days;",null,null,null,0]
[null,null,null,"2.16.3","11 - 15 days;",null,null,null,0]
[null,null,null,"2.16.4","6 - 30 days;",null,null,null,0]
[null,null,null,"2.16.5","31 - 45 days;",null,null,null,0]
[null,null,null,"2.16.6","More than 45 days",null,null,null,0]
[]
[null,null,"3  EXESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"SUM(K84:N84)","v":0}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,null,null,0]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,0]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,0]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,0]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,0]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"SUM(K93:N93)","v":0}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"SUM(K94:N94)","v":0}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"SUM(K95:N95)","v":0}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"SUM(K96:N96)","v":0}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"SUM(K97:N97)","v":0}]
[]
[]
[null,null,"COMMENTS"]

{"sheet":"NL Insurer-Ben Lev Pers","index":40,"n_rows":140,"n_cols":14,"rows_kept":140,"cut":false,"hidden":true,"merged":[[102,2,102,12],[5,6,6,6],[5,8,6,8],[5,10,5,13],[100,2,100,12],[101,2,101,12],[114,2,114,12],[103,2,103,12],[104,2,104,12],[105,2,105,12],[106,2,106,12],[107,2,107,12],[108,2,108,12],[109,2,109,12],[110,2,110,12],[111,2,111,12],[112,2,112,12],[113,2,113,12],[149,2,149,12],[115,2,115,12],[116,2,116,12],[140,2,140,12],[141,2,141,12],[142,2,142,12],[143,2,143,12],[144,2,144,12],[145,2,145,12],[146,2,146,12],[147,2,147,12],[148,2,148,12],[156,2,156,12],[150,2,150,12],[151,2,151,12],[152,2,152,12],[153,2,153,12],[154,2,154,12],[155,2,155,12]]}
[]
[null,null,"Motor"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Comprehensive","3rd Party","3rd Party, Fire & Theft","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period."]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:"]
[null,null,null,"1.2.1","Existing cover type;"]
[null,null,null,"1.2.2","New cover type;"]
[null,null,null,"1.2.3","Rebranded cover type"]
[null,null,null,"1.2.4","Enhanced cover type"]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period."]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period."]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period."]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:"]
[null,null,null,"2.3.1","Partially;"]
[null,null,null,"2.3.2","Fully"]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:"]
[null,null,null,"2.4.1","Partially;"]
[null,null,null,"2.4.2","Fully"]
[null,null,2.5,null,"State the total number of claims paid in the reporting period."]
[null,null,2.5,null,"State the total value of the claims paid in the reporting period."]
[null,null,2.5,null,"State the total value of claims incurred in the reporting period."]
[null,null,2.5,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:"]
[null,null,null,"2.5.1","Peril not covered;"]
[null,null,null,"2.5.2","Premium not received;"]
[null,null,null,"2.5.3","Material misrepresentation;"]
[null,null,null,"2.5.4","Within excess;"]
[null,null,null,"2.5.5","Excess too high;"]
[null,null,null,"2.5.6","Awaiting blood tests;"]
[null,null,null,"2.5.7","Other (please specify in Comments section)."]
[null,null,2.6,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:"]
[null,null,null,"2.6.1","Peril not covered;"]
[null,null,null,"2.6.2","Premium not received;"]
[null,null,null,"2.6.3","Material misrepresentation;"]
[null,null,null,"2.6.4","Within excess;"]
[null,null,null,"2.6.5","Excess too high;"]
[null,null,null,"2.6.6","Awaiting blood tests;"]
[null,null,null,"2.6.7","Other (please specify in Comments section)."]
[null,null,2.7,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:"]
[null,null,null,"2.7.1","Documents/Information outstanding;"]
[null,null,null,"2.7.2","Excess too high;"]
[null,null,null,"2.7.3","Within excess;"]
[null,null,null,"2.7.4","Other (please specify in Comments section)."]
[null,null,2.8,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:"]
[null,null,null,"2.8.1","Documents/Information outstanding;"]
[null,null,null,"2.8.2","Excess too high;"]
[null,null,null,"2.8.3","Within excess;"]
[null,null,null,"2.8.4","Other (please specify in Comments section)."]
[null,null,2.9,null,"State the total number of claims referred for forensic or further investigations in the reporting period"]
[null,null,2.1,null,"State the average turn-around-time to complete the forensic or further investigations during the reporting period as per the breakdown below:"]
[null,null,null,"2.1.1","0 - 5 days;"]
[null,null,null,"2.1.2","6 - 10 days;"]
[null,null,null,"2.1.3","11 - 15 days;"]
[null,null,null,"2.1.4","6 - 30 days;"]
[null,null,null,"2.1.5","31 - 45 days;"]
[null,null,null,"2.1.6","More than 45 days"]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:"]
[null,null,2.12,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:"]
[null,null,null,"2.12.1","0 - 5 days;"]
[null,null,null,"2.12.2","6 - 10 days;"]
[null,null,null,"2.12.3","11 - 15 days;"]
[null,null,null,"2.12.4","6 - 30 days;"]
[null,null,null,"2.12.5","31 - 45 days;"]
[null,null,null,"2.12.6","More than 45 days"]
[null,null,"2.13",null,"State the number of claims finalised in the reporting period as per the breakdown below:"]
[null,null,null,"2.13.1","0 - 5 days;"]
[null,null,null,"2.13.2","6 - 10 days;"]
[null,null,null,"2.13.3","11 - 15 days;"]
[null,null,null,"2.13.4","6 - 30 days;"]
[null,null,null,"2.13.5","31 - 45 days;"]
[null,null,null,"2.13.6","More than 45 days"]
[]
[null,null,"3  EXESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure"]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period."]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value"]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk."]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value"]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period."]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:"]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);"]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);"]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);"]
[null,null,4.5,null,"Complaints relating to complaints handling."]
[]
[]
[null,null,"COMMENTS"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,"3  EXESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure"]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period."]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value"]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the value of the insurer item."]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value"]
[null,null,3.6,null,"State the average excess applicable to the total policies in force at the end of the reporting period."]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:"]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);"]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);"]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);"]
[]
[]
[null,null,"COMMENTS"]

{"sheet":"NL Insurer-Com_Miscellaneous","index":41,"n_rows":100,"n_cols":13,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,12],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8]]}
[]
[null,null,"Miscellaneous"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Warranty","Pet Insurance","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2053001001,null,{"$f":"I11+1000","v":2053002001},{"$f":"K11+1000","v":2053003001},2053004001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2053001002},null,2053002002,2053003002,2053004002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2053001003,null,2053002003,2053003003,2053004003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2053001004,null,2053002004,2053003004,2053004004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2053001005,null,2053002005,2053003005,2053004005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2053001006,null,2053002006,2053003006,2053004006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2053001007,null,2053002007,2053003007,2053004007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2053001008},null,{"$f":"I21+1000","v":2053002008},{"$f":"K21+1000","v":2053003008},2053004008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2053001009},null,2053002009,2053003009,2053004009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2053001010,null,2053002010,2053003010,2053004010]
[null,null,null,"2.3.1","Partially;",null,null,null,2053001011,null,2053002011,2053003011,2053004011]
[null,null,null,"2.3.2","Fully",null,null,null,2053001012,null,2053002012,2053003012,2053004012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2053001013,null,2053002013,2053003013,2053004013]
[null,null,null,"2.4.1","Partially;",null,null,null,2053001014,null,2053002014,2053003014,2053004014]
[null,null,null,"2.4.2","Fully",null,null,null,2053001015,null,2053002015,2053003015,2053004015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2053001016,null,2053002016,2053003016,2053004016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2053001017,null,2053002017,2053003017,2053004017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2053001018,null,2053002018,2053003018,2053004018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2053001019,null,2053002019,2053003019,2053004019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2053001020,null,2053002020,2053003020,2053004020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2053001021,null,2053002021,2053003021,2053004021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2053001022,null,2053002022,2053003022,2053004022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2053001023,null,2053002023,2053003023,2053004023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2053001024,null,2053002024,2053003024,2053004024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2053001025,null,2053002025,2053003025,2053004025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2053001026,null,2053002026,2053003026,2053004026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2053001027,null,2053002027,2053003027,2053004027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2053001028,null,2053002028,{"$f":"K41+1000","v":2053003028},2053004028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2053001029,null,2053002029,2053003029,2053004029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2053001030,null,2053002030,2053003030,2053004030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2053001031,null,2053002031,2053003031,2053004031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2053001032,null,2053002032,2053003032,2053004032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2053001033,null,2053002033,2053003033,2053004033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2053001034,null,2053002034,2053003034,2053004034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2053001035,null,2053002035,2053003035,2053004035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2053001036,null,2053002036,2053003036,2053004036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2053001037,null,2053002037,2053003037,2053004037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2053001038,null,2053002038,2053003038,2053004038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2053001039,null,2053002039,2053003039,2053004039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2053001040,null,2053002040,2053003040,2053004040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2053001041,null,2053002041,2053003041,2053004041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2053001042,null,2053002042,2053003042,2053004042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2053001043,null,2053002043,2053003043,2053004043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2053001044,null,2053002044,2053003044,2053004044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2053001045,null,2053002045,2053003045,2053004045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2053001046,null,2053002046,2053003046,2053004046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2053001047,null,2053002047,2053003047,2053004047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2053001048,null,2053002048,{"$f":"K61+1000","v":2053003048},2053004048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2053001049,null,2053002049,2053003049,2053004049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2053001050,null,2053002050,2053003050,2053004050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2053001051,null,2053002051,2053003051,2053004051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2053001052,null,2053002052,2053003052,2053004052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2053001053,null,2053002053,2053003053,2053004053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2053001054,null,2053002054,2053003054,2053004054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2053001055,null,2053002055,2053003055,2053004055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2053001056,null,2053002056,2053003056,2053004056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2053001057,null,2053002057,2053003057,2053004057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2053001058,null,2053002058,2053003058,2053004058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2053001059,null,2053002059,2053003059,2053004059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2053001060,null,2053002060,2053003060,2053004060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2053001061,null,2053002061,2053003061,2053004061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2053001062,null,2053002062,2053003062,2053004062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2053001063,null,2053002063,2053003063,2053004063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2053001064,null,2053002064,2053003064,2053004064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2053001065,null,2053002065,2053003065,2053004065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2053001066,null,2053002066,2053003066,2053004066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2053001067},null,{"$f":"I83+1000","v":2053002067},{"$f":"K83+1000","v":2053003067},2053004067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2053001068},null,2053002068,2053003068,2053004068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2053001069},null,2053002069,2053003069,2053004069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2053001070},null,2053002070,2053003070,2053004070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2053001071},null,2053002071,2053003071,2053004071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2053001072},null,2053002072,2053003072,2053004072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2053001073},null,{"$f":"I92+1000","v":2053002073},{"$f":"K92+1000","v":2053003073},2053004073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2053001074},null,{"$f":"I93+1000","v":2053002074},2053003074,2053004074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2053001075},null,{"$f":"I94+1000","v":2053002075},2053003075,2053004075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2053001076},null,{"$f":"I95+1000","v":2053002076},2053003076,2053004076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2053001077},null,{"$f":"I96+1000","v":2053002077},2053003077,2053004077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2053000000}]

{"sheet":"NL Insurer-Per_Travel","index":42,"n_rows":100,"n_cols":15,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,14],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Travel"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual - Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Loss of Property (including baggage)","Cancellation","Interruption","Death, disability or health event while travelling","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2026001001,null,{"$f":"I11+1000","v":2026002001},{"$f":"K11+1000","v":2026003001},{"$f":"L11+1000","v":2026004001},2026005001,2026006001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2026001002},null,{"$f":"I12+1000","v":2026002002},2026003002,2026004002,2026005002,2026006002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2026001003,null,2026002003,{"$f":"K13+1000","v":2026003003},2026004003,2026005003,2026006003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2026001004,null,2026002004,2026003004,2026004004,2026005004,2026006004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2026001005,null,2026002005,2026003005,2026004005,2026005005,2026006005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2026001006,null,2026002006,2026003006,2026004006,2026005006,2026006006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2026001007,null,2026002007,2026003007,2026004007,2026005007,2026006007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2026001008},null,{"$f":"I21+1000","v":2026002008},{"$f":"K21+1000","v":2026003008},2026004008,2026005008,2026006008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2026001009},null,2026002009,2026003009,2026004009,2026005009,2026006009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2026001010,null,2026002010,2026003010,2026004010,2026005010,2026006010]
[null,null,null,"2.3.1","Partially;",null,null,null,2026001011,null,2026002011,2026003011,2026004011,2026005011,2026006011]
[null,null,null,"2.3.2","Fully",null,null,null,2026001012,null,2026002012,2026003012,2026004012,2026005012,2026006012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2026001013,null,2026002013,2026003013,2026004013,2026005013,2026006013]
[null,null,null,"2.4.1","Partially;",null,null,null,2026001014,null,2026002014,2026003014,2026004014,2026005014,2026006014]
[null,null,null,"2.4.2","Fully",null,null,null,2026001015,null,2026002015,2026003015,2026004015,2026005015,2026006015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2026001016,null,2026002016,2026003016,2026004016,2026005016,2026006016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2026001017,null,2026002017,2026003017,2026004017,2026005017,2026006017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2026001018,null,2026002018,2026003018,2026004018,2026005018,2026006018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2026001019,null,2026002019,2026003019,2026004019,2026005019,2026006019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2026001020,null,2026002020,2026003020,2026004020,2026005020,2026006020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2026001021,null,2026002021,2026003021,2026004021,2026005021,2026006021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2026001022,null,2026002022,2026003022,2026004022,2026005022,2026006022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2026001023,null,2026002023,2026003023,2026004023,2026005023,2026006023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2026001024,null,2026002024,2026003024,2026004024,2026005024,2026006024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2026001025,null,2026002025,2026003025,2026004025,2026005025,2026006025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2026001026,null,2026002026,2026003026,2026004026,2026005026,2026006026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2026001027,null,2026002027,2026003027,2026004027,2026005027,2026006027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2026001028,null,2026002028,{"$f":"K41+1000","v":2026003028},2026004028,2026005028,2026006028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2026001029,null,2026002029,2026003029,2026004029,2026005029,2026006029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2026001030,null,2026002030,2026003030,2026004030,2026005030,2026006030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2026001031,null,2026002031,2026003031,2026004031,2026005031,2026006031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2026001032,null,2026002032,2026003032,2026004032,2026005032,2026006032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2026001033,null,2026002033,2026003033,2026004033,2026005033,2026006033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2026001034,null,2026002034,2026003034,2026004034,2026005034,2026006034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2026001035,null,2026002035,2026003035,2026004035,2026005035,2026006035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2026001036,null,2026002036,2026003036,2026004036,2026005036,2026006036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2026001037,null,2026002037,2026003037,2026004037,2026005037,2026006037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2026001038,null,2026002038,2026003038,2026004038,2026005038,2026006038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2026001039,null,2026002039,2026003039,2026004039,2026005039,2026006039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2026001040,null,2026002040,2026003040,2026004040,2026005040,2026006040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2026001041,null,2026002041,2026003041,2026004041,2026005041,2026006041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2026001042,null,2026002042,2026003042,2026004042,2026005042,2026006042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2026001043,null,2026002043,2026003043,2026004043,2026005043,2026006043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2026001044,null,2026002044,2026003044,2026004044,2026005044,2026006044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2026001045,null,2026002045,2026003045,2026004045,2026005045,2026006045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2026001046,null,2026002046,2026003046,2026004046,2026005046,2026006046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2026001047,null,2026002047,2026003047,2026004047,2026005047,2026006047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2026001048,null,2026002048,{"$f":"K61+1000","v":2026003048},2026004048,2026005048,2026006048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2026001049,null,2026002049,2026003049,2026004049,2026005049,2026006049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2026001050,null,2026002050,2026003050,2026004050,2026005050,2026006050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2026001051,null,2026002051,2026003051,2026004051,2026005051,2026006051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2026001052,null,2026002052,2026003052,2026004052,2026005052,2026006052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2026001053,null,2026002053,2026003053,2026004053,2026005053,2026006053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2026001054,null,2026002054,2026003054,2026004054,2026005054,2026006054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2026001055,null,2026002055,2026003055,2026004055,2026005055,2026006055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2026001056,null,2026002056,2026003056,2026004056,2026005056,2026006056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2026001057,null,2026002057,2026003057,2026004057,2026005057,2026006057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2026001058,null,2026002058,2026003058,2026004058,2026005058,2026006058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2026001059,null,2026002059,2026003059,2026004059,2026005059,2026006059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2026001060,null,2026002060,2026003060,2026004060,2026005060,2026006060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2026001061,null,2026002061,2026003061,2026004061,2026005061,2026006061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2026001062,null,2026002062,2026003062,2026004062,2026005062,2026006062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2026001063,null,2026002063,2026003063,2026004063,2026005063,2026006063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2026001064,null,2026002064,2026003064,2026004064,2026005064,2026006064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2026001065,null,2026002065,2026003065,2026004065,2026005065,2026006065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2026001066,null,2026002066,2026003066,2026004066,2026005066,2026006066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2026001067},null,{"$f":"I83+1000","v":2026002067},{"$f":"K83+1000","v":2026003067},2026004067,2026005067,2026006067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2026001068},null,2026002068,2026003068,2026004068,2026005068,2026006068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2026001069},null,2026002069,2026003069,2026004069,2026005069,2026006069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2026001070},null,2026002070,2026003070,2026004070,2026005070,2026006070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2026001071},null,2026002071,2026003071,2026004071,2026005071,2026006071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2026001072},null,2026002072,2026003072,2026004072,2026005072,2026006072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2026001073},null,{"$f":"I92+1000","v":2026002073},{"$f":"K92+1000","v":2026003073},2026004073,2026005073,2026006073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2026001074},null,{"$f":"I93+1000","v":2026002074},2026003074,2026004074,2026005074,2026006074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2026001075},null,{"$f":"I94+1000","v":2026002075},2026003075,2026004075,2026005075,2026006075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2026001076},null,{"$f":"I95+1000","v":2026002076},2026003076,2026004076,2026005076,2026006076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2026001077},null,{"$f":"I96+1000","v":2026002077},2026003077,2026004077,2026005077,2026006077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2026000000}]

{"sheet":"NL Insurer-Com_Travel","index":43,"n_rows":100,"n_cols":22,"rows_kept":100,"cut":false,"hidden":true,"merged":[[115,2,115,8],[5,8,6,8],[5,15,6,15],[5,21,6,21],[5,16,5,20],[99,2,99,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[112,2,112,8],[113,2,113,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[100,2,100,8],[101,2,101,8],[5,10,5,14],[5,6,6,6],[114,2,114,8],[110,2,110,8],[111,2,111,8]]}
[]
[null,null,"Travel"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual - Commercial Lines",null,null,null,null,"Total","Group",null,null,null,null,"Total"]
[null,null,null,null,null,null,null,null,null,null,"Loss of Property (including baggage)","Cancellation","Interruption","Death, disability or health event while travelling","Other",null,"Loss of Property (including baggage)","Cancellation","Interruption","Death, disability or health event while travelling","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2052001001,null,{"$f":"I11+1000","v":2052002001},{"$f":"K11+1000","v":2052003001},{"$f":"L11+1000","v":2052004001},2052005001,2052006001,2052007001,2052008001,2052009001,2052010001,2052011001,2052012001,2052013001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2052001002},null,2052002002,{"$f":"K12+1000","v":2052003002},2052004002,2052005002,2052006002,2052007002,2052008002,2052009002,2052010002,2052011002,2052012002,2052013002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2052001003,null,2052002003,{"$f":"K13+1000","v":2052003003},2052004003,2052005003,2052006003,2052007003,2052008003,2052009003,2052010003,2052011003,2052012003,2052013003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2052001004,null,2052002004,{"$f":"K14+1000","v":2052003004},2052004004,2052005004,2052006004,2052007004,2052008004,2052009004,2052010004,2052011004,2052012004,2052013004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2052001005,null,2052002005,{"$f":"K15+1000","v":2052003005},2052004005,2052005005,2052006005,2052007005,2052008005,2052009005,2052010005,2052011005,2052012005,2052013005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2052001006,null,2052002006,{"$f":"K16+1000","v":2052003006},2052004006,2052005006,2052006006,2052007006,2052008006,2052009006,2052010006,2052011006,2052012006,2052013006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2052001007,null,2052002007,{"$f":"K17+1000","v":2052003007},2052004007,2052005007,2052006007,2052007007,2052008007,2052009007,2052010007,2052011007,2052012007,2052013007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2052001008},null,{"$f":"I21+1000","v":2052002008},{"$f":"K21+1000","v":2052003008},2052004008,2052005008,2052006008,2052007008,2052008008,2052009008,2052010008,2052011008,2052012008,2052013008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2052001009},null,2052002009,{"$f":"K22+1000","v":2052003009},2052004009,2052005009,2052006009,2052007009,2052008009,2052009009,2052010009,2052011009,2052012009,2052013009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2052001010,null,2052002010,{"$f":"K23+1000","v":2052003010},2052004010,2052005010,2052006010,2052007010,2052008010,2052009010,2052010010,2052011010,2052012010,2052013010]
[null,null,null,"2.3.1","Partially;",null,null,null,2052001011,null,2052002011,{"$f":"K24+1000","v":2052003011},2052004011,2052005011,2052006011,2052007011,2052008011,2052009011,2052010011,2052011011,2052012011,2052013011]
[null,null,null,"2.3.2","Fully",null,null,null,2052001012,null,2052002012,{"$f":"K25+1000","v":2052003012},2052004012,2052005012,2052006012,2052007012,2052008012,2052009012,2052010012,2052011012,2052012012,2052013012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2052001013,null,2052002013,{"$f":"K26+1000","v":2052003013},2052004013,2052005013,2052006013,2052007013,2052008013,2052009013,2052010013,2052011013,2052012013,2052013013]
[null,null,null,"2.4.1","Partially;",null,null,null,2052001014,null,2052002014,{"$f":"K27+1000","v":2052003014},2052004014,2052005014,2052006014,2052007014,2052008014,2052009014,2052010014,2052011014,2052012014,2052013014]
[null,null,null,"2.4.2","Fully",null,null,null,2052001015,null,2052002015,{"$f":"K28+1000","v":2052003015},2052004015,2052005015,2052006015,2052007015,2052008015,2052009015,2052010015,2052011015,2052012015,2052013015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2052001016,null,2052002016,{"$f":"K29+1000","v":2052003016},2052004016,2052005016,2052006016,2052007016,2052008016,2052009016,2052010016,2052011016,2052012016,2052013016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2052001017,null,2052002017,{"$f":"K30+1000","v":2052003017},2052004017,2052005017,2052006017,2052007017,2052008017,2052009017,2052010017,2052011017,2052012017,2052013017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2052001018,null,2052002018,{"$f":"K31+1000","v":2052003018},2052004018,2052005018,2052006018,2052007018,2052008018,2052009018,2052010018,2052011018,2052012018,2052013018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2052001019,null,2052002019,{"$f":"K32+1000","v":2052003019},2052004019,2052005019,2052006019,2052007019,2052008019,2052009019,2052010019,2052011019,2052012019,2052013019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2052001020,null,2052002020,{"$f":"K33+1000","v":2052003020},2052004020,2052005020,2052006020,2052007020,2052008020,2052009020,2052010020,2052011020,2052012020,2052013020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2052001021,null,2052002021,{"$f":"K34+1000","v":2052003021},2052004021,2052005021,2052006021,2052007021,2052008021,2052009021,2052010021,2052011021,2052012021,2052013021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2052001022,null,2052002022,{"$f":"K35+1000","v":2052003022},2052004022,2052005022,2052006022,2052007022,2052008022,2052009022,2052010022,2052011022,2052012022,2052013022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2052001023,null,2052002023,{"$f":"K36+1000","v":2052003023},2052004023,2052005023,2052006023,2052007023,2052008023,2052009023,2052010023,2052011023,2052012023,2052013023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2052001024,null,2052002024,{"$f":"K37+1000","v":2052003024},2052004024,2052005024,2052006024,2052007024,2052008024,2052009024,2052010024,2052011024,2052012024,2052013024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2052001025,null,2052002025,{"$f":"K38+1000","v":2052003025},2052004025,2052005025,2052006025,2052007025,2052008025,2052009025,2052010025,2052011025,2052012025,2052013025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2052001026,null,2052002026,{"$f":"K39+1000","v":2052003026},2052004026,2052005026,2052006026,2052007026,2052008026,2052009026,2052010026,2052011026,2052012026,2052013026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2052001027,null,2052002027,{"$f":"K40+1000","v":2052003027},2052004027,2052005027,2052006027,2052007027,2052008027,2052009027,2052010027,2052011027,2052012027,2052013027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2052001028,null,2052002028,{"$f":"K41+1000","v":2052003028},2052004028,2052005028,2052006028,2052007028,2052008028,2052009028,2052010028,2052011028,2052012028,2052013028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2052001029,null,2052002029,{"$f":"K42+1000","v":2052003029},2052004029,2052005029,2052006029,2052007029,2052008029,2052009029,2052010029,2052011029,2052012029,2052013029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2052001030,null,2052002030,{"$f":"K43+1000","v":2052003030},2052004030,2052005030,2052006030,2052007030,2052008030,2052009030,2052010030,2052011030,2052012030,2052013030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2052001031,null,2052002031,{"$f":"K44+1000","v":2052003031},2052004031,2052005031,2052006031,2052007031,2052008031,2052009031,2052010031,2052011031,2052012031,2052013031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2052001032,null,2052002032,{"$f":"K45+1000","v":2052003032},2052004032,2052005032,2052006032,2052007032,2052008032,2052009032,2052010032,2052011032,2052012032,2052013032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2052001033,null,2052002033,{"$f":"K46+1000","v":2052003033},2052004033,2052005033,2052006033,2052007033,2052008033,2052009033,2052010033,2052011033,2052012033,2052013033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2052001034,null,2052002034,{"$f":"K47+1000","v":2052003034},2052004034,2052005034,2052006034,2052007034,2052008034,2052009034,2052010034,2052011034,2052012034,2052013034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2052001035,null,2052002035,{"$f":"K48+1000","v":2052003035},2052004035,2052005035,2052006035,2052007035,2052008035,2052009035,2052010035,2052011035,2052012035,2052013035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2052001036,null,2052002036,{"$f":"K49+1000","v":2052003036},2052004036,2052005036,2052006036,2052007036,2052008036,2052009036,2052010036,2052011036,2052012036,2052013036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2052001037,null,2052002037,{"$f":"K50+1000","v":2052003037},2052004037,2052005037,2052006037,2052007037,2052008037,2052009037,2052010037,2052011037,2052012037,2052013037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2052001038,null,2052002038,{"$f":"K51+1000","v":2052003038},2052004038,2052005038,2052006038,2052007038,2052008038,2052009038,2052010038,2052011038,2052012038,2052013038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2052001039,null,2052002039,{"$f":"K52+1000","v":2052003039},2052004039,2052005039,2052006039,2052007039,2052008039,2052009039,2052010039,2052011039,2052012039,2052013039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2052001040,null,2052002040,{"$f":"K53+1000","v":2052003040},2052004040,2052005040,2052006040,2052007040,2052008040,2052009040,2052010040,2052011040,2052012040,2052013040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2052001041,null,2052002041,{"$f":"K54+1000","v":2052003041},2052004041,2052005041,2052006041,2052007041,2052008041,2052009041,2052010041,2052011041,2052012041,2052013041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2052001042,null,2052002042,{"$f":"K55+1000","v":2052003042},2052004042,2052005042,2052006042,2052007042,2052008042,2052009042,2052010042,2052011042,2052012042,2052013042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2052001043,null,2052002043,{"$f":"K56+1000","v":2052003043},2052004043,2052005043,2052006043,2052007043,2052008043,2052009043,2052010043,2052011043,2052012043,2052013043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2052001044,null,2052002044,{"$f":"K57+1000","v":2052003044},2052004044,2052005044,2052006044,2052007044,2052008044,2052009044,2052010044,2052011044,2052012044,2052013044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2052001045,null,2052002045,{"$f":"K58+1000","v":2052003045},2052004045,2052005045,2052006045,2052007045,2052008045,2052009045,2052010045,2052011045,2052012045,2052013045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2052001046,null,2052002046,{"$f":"K59+1000","v":2052003046},2052004046,2052005046,2052006046,2052007046,2052008046,2052009046,2052010046,2052011046,2052012046,2052013046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2052001047,null,2052002047,{"$f":"K60+1000","v":2052003047},2052004047,2052005047,2052006047,2052007047,2052008047,2052009047,2052010047,2052011047,2052012047,2052013047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2052001048,null,2052002048,{"$f":"K61+1000","v":2052003048},2052004048,2052005048,2052006048,2052007048,2052008048,2052009048,2052010048,2052011048,2052012048,2052013048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2052001049,null,2052002049,{"$f":"K62+1000","v":2052003049},2052004049,2052005049,2052006049,2052007049,2052008049,2052009049,2052010049,2052011049,2052012049,2052013049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2052001050,null,2052002050,{"$f":"K63+1000","v":2052003050},2052004050,2052005050,2052006050,2052007050,2052008050,2052009050,2052010050,2052011050,2052012050,2052013050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2052001051,null,2052002051,{"$f":"K64+1000","v":2052003051},2052004051,2052005051,2052006051,2052007051,2052008051,2052009051,2052010051,2052011051,2052012051,2052013051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2052001052,null,2052002052,{"$f":"K65+1000","v":2052003052},2052004052,2052005052,2052006052,2052007052,2052008052,2052009052,2052010052,2052011052,2052012052,2052013052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2052001053,null,2052002053,{"$f":"K66+1000","v":2052003053},2052004053,2052005053,2052006053,2052007053,2052008053,2052009053,2052010053,2052011053,2052012053,2052013053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2052001054,null,2052002054,{"$f":"K67+1000","v":2052003054},2052004054,2052005054,2052006054,2052007054,2052008054,2052009054,2052010054,2052011054,2052012054,2052013054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2052001055,null,2052002055,{"$f":"K68+1000","v":2052003055},2052004055,2052005055,2052006055,2052007055,2052008055,2052009055,2052010055,2052011055,2052012055,2052013055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2052001056,null,2052002056,{"$f":"K69+1000","v":2052003056},2052004056,2052005056,2052006056,2052007056,2052008056,2052009056,2052010056,2052011056,2052012056,2052013056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2052001057,null,2052002057,{"$f":"K70+1000","v":2052003057},2052004057,2052005057,2052006057,2052007057,2052008057,2052009057,2052010057,2052011057,2052012057,2052013057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2052001058,null,2052002058,{"$f":"K71+1000","v":2052003058},2052004058,2052005058,2052006058,2052007058,2052008058,2052009058,2052010058,2052011058,2052012058,2052013058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2052001059,null,2052002059,{"$f":"K72+1000","v":2052003059},2052004059,2052005059,2052006059,2052007059,2052008059,2052009059,2052010059,2052011059,2052012059,2052013059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2052001060,null,2052002060,{"$f":"K73+1000","v":2052003060},2052004060,2052005060,2052006060,2052007060,2052008060,2052009060,2052010060,2052011060,2052012060,2052013060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2052001061,null,2052002061,{"$f":"K74+1000","v":2052003061},2052004061,2052005061,2052006061,2052007061,2052008061,2052009061,2052010061,2052011061,2052012061,2052013061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2052001062,null,2052002062,{"$f":"K75+1000","v":2052003062},2052004062,2052005062,2052006062,2052007062,2052008062,2052009062,2052010062,2052011062,2052012062,2052013062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2052001063,null,2052002063,{"$f":"K76+1000","v":2052003063},2052004063,2052005063,2052006063,2052007063,2052008063,2052009063,2052010063,2052011063,2052012063,2052013063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2052001064,null,2052002064,{"$f":"K77+1000","v":2052003064},2052004064,2052005064,2052006064,2052007064,2052008064,2052009064,2052010064,2052011064,2052012064,2052013064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2052001065,null,2052002065,{"$f":"K78+1000","v":2052003065},2052004065,2052005065,2052006065,2052007065,2052008065,2052009065,2052010065,2052011065,2052012065,2052013065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2052001066,null,2052002066,{"$f":"K79+1000","v":2052003066},2052004066,2052005066,2052006066,2052007066,2052008066,2052009066,2052010066,2052011066,2052012066,2052013066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2052001067},null,{"$f":"I83+1000","v":2052002067},{"$f":"K83+1000","v":2052003067},2052004067,2052005067,2052006067,2052007067,2052008067,2052009067,2052010067,2052011067,2052012067,2052013067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2052001068},null,2052002068,{"$f":"K84+1000","v":2052003068},2052004068,2052005068,2052006068,2052007068,2052008068,2052009068,2052010068,2052011068,2052012068,2052013068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2052001069},null,2052002069,{"$f":"K85+1000","v":2052003069},2052004069,2052005069,2052006069,2052007069,2052008069,2052009069,2052010069,2052011069,2052012069,2052013069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2052001070},null,2052002070,{"$f":"K86+1000","v":2052003070},2052004070,2052005070,2052006070,2052007070,2052008070,2052009070,2052010070,2052011070,2052012070,2052013070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2052001071},null,2052002071,{"$f":"K87+1000","v":2052003071},2052004071,2052005071,2052006071,2052007071,2052008071,2052009071,2052010071,2052011071,2052012071,2052013071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2052001072},null,2052002072,{"$f":"K88+1000","v":2052003072},2052004072,2052005072,2052006072,2052007072,2052008072,2052009072,2052010072,2052011072,2052012072,2052013072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2052001073},null,{"$f":"I92+1000","v":2052002073},{"$f":"K92+1000","v":2052003073},2052004073,2052005073,2052006073,2052007073,2052008073,2052009073,2052010073,2052011073,2052012073,2052013073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2052001074},null,{"$f":"I93+1000","v":2052002074},{"$f":"K93+1000","v":2052003074},2052004074,2052005074,2052006074,2052007074,2052008074,2052009074,2052010074,2052011074,2052012074,2052013074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2052001075},null,{"$f":"I94+1000","v":2052002075},{"$f":"K94+1000","v":2052003075},2052004075,2052005075,2052006075,2052007075,2052008075,2052009075,2052010075,2052011075,2052012075,2052013075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2052001076},null,{"$f":"I95+1000","v":2052002076},{"$f":"K95+1000","v":2052003076},2052004076,2052005076,2052006076,2052007076,2052008076,2052009076,2052010076,2052011076,2052012076,2052013076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2052001077},null,{"$f":"I96+1000","v":2052002077},{"$f":"K96+1000","v":2052003077},2052004077,2052005077,2052006077,2052007077,2052008077,2052009077,2052010077,2052011077,2052012077,2052013077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2052000000}]

{"sheet":"NL Insurer-Per_Acc_Health","index":44,"n_rows":100,"n_cols":16,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,15],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Accident and Health"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual - Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Medical expense shortfall cover (Gap Cover)","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back)","HIV, Aids, tuberculosis and malaria testing and treatment","International travel insurance","Medical emergency evacuation or transport","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2027001001,null,{"$f":"I11+1000","v":2027002001},{"$f":"K11+1000","v":2027003001},2027004001,2027005001,2027006001,2027007001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2027001002},null,{"$f":"I12+1000","v":2027002002},2027003002,2027004002,2027005002,2027006002,2027007002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2027001003,null,2027002003,2027003003,2027004003,2027005003,2027006003,2027007003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2027001004,null,2027002004,2027003004,2027004004,2027005004,2027006004,2027007004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2027001005,null,2027002005,2027003005,2027004005,2027005005,2027006005,2027007005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2027001006,null,2027002006,2027003006,2027004006,2027005006,2027006006,2027007006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2027001007,null,2027002007,2027003007,2027004007,2027005007,2027006007,2027007007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2027001008},null,{"$f":"I21+1000","v":2027002008},{"$f":"K21+1000","v":2027003008},2027004008,2027005008,2027006008,2027007008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2027001009},null,2027002009,2027003009,2027004009,2027005009,2027006009,2027007009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2027001010,null,2027002010,2027003010,2027004010,2027005010,2027006010,2027007010]
[null,null,null,"2.3.1","Partially;",null,null,null,2027001011,null,2027002011,2027003011,2027004011,2027005011,2027006011,2027007011]
[null,null,null,"2.3.2","Fully",null,null,null,2027001012,null,2027002012,2027003012,2027004012,2027005012,2027006012,2027007012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2027001013,null,2027002013,2027003013,2027004013,2027005013,2027006013,2027007013]
[null,null,null,"2.4.1","Partially;",null,null,null,2027001014,null,2027002014,2027003014,2027004014,2027005014,2027006014,2027007014]
[null,null,null,"2.4.2","Fully",null,null,null,2027001015,null,2027002015,2027003015,2027004015,2027005015,2027006015,2027007015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2027001016,null,2027002016,2027003016,2027004016,2027005016,2027006016,2027007016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2027001017,null,2027002017,2027003017,2027004017,2027005017,2027006017,2027007017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2027001018,null,2027002018,{"$f":"K31+1000","v":2027003018},2027004018,2027005018,2027006018,2027007018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2027001019,null,2027002019,2027003019,2027004019,2027005019,2027006019,2027007019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2027001020,null,2027002020,2027003020,2027004020,2027005020,2027006020,2027007020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2027001021,null,2027002021,2027003021,2027004021,2027005021,2027006021,2027007021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2027001022,null,2027002022,2027003022,2027004022,2027005022,2027006022,2027007022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2027001023,null,2027002023,2027003023,2027004023,2027005023,2027006023,2027007023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2027001024,null,2027002024,2027003024,2027004024,2027005024,2027006024,2027007024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2027001025,null,2027002025,2027003025,2027004025,2027005025,2027006025,2027007025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2027001026,null,2027002026,2027003026,2027004026,2027005026,2027006026,2027007026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2027001027,null,2027002027,2027003027,2027004027,2027005027,2027006027,2027007027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2027001028,null,2027002028,{"$f":"K41+1000","v":2027003028},2027004028,2027005028,2027006028,2027007028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2027001029,null,2027002029,2027003029,2027004029,2027005029,2027006029,2027007029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2027001030,null,2027002030,2027003030,2027004030,2027005030,2027006030,2027007030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2027001031,null,2027002031,2027003031,2027004031,2027005031,2027006031,2027007031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2027001032,null,2027002032,2027003032,2027004032,2027005032,2027006032,2027007032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2027001033,null,2027002033,2027003033,2027004033,2027005033,2027006033,2027007033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2027001034,null,2027002034,2027003034,2027004034,2027005034,2027006034,2027007034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2027001035,null,2027002035,2027003035,2027004035,2027005035,2027006035,2027007035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2027001036,null,2027002036,2027003036,2027004036,2027005036,2027006036,2027007036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2027001037,null,2027002037,2027003037,2027004037,2027005037,2027006037,2027007037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2027001038,null,2027002038,{"$f":"K51+1000","v":2027003038},2027004038,2027005038,2027006038,2027007038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2027001039,null,2027002039,2027003039,2027004039,2027005039,2027006039,2027007039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2027001040,null,2027002040,2027003040,2027004040,2027005040,2027006040,2027007040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2027001041,null,2027002041,2027003041,2027004041,2027005041,2027006041,2027007041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2027001042,null,2027002042,2027003042,2027004042,2027005042,2027006042,2027007042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2027001043,null,2027002043,2027003043,2027004043,2027005043,2027006043,2027007043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2027001044,null,2027002044,2027003044,2027004044,2027005044,2027006044,2027007044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2027001045,null,2027002045,2027003045,2027004045,2027005045,2027006045,2027007045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2027001046,null,2027002046,2027003046,2027004046,2027005046,2027006046,2027007046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2027001047,null,2027002047,2027003047,2027004047,2027005047,2027006047,2027007047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2027001048,null,2027002048,{"$f":"K61+1000","v":2027003048},2027004048,2027005048,2027006048,2027007048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2027001049,null,2027002049,2027003049,2027004049,2027005049,2027006049,2027007049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2027001050,null,2027002050,2027003050,2027004050,2027005050,2027006050,2027007050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2027001051,null,2027002051,2027003051,2027004051,2027005051,2027006051,2027007051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2027001052,null,2027002052,2027003052,2027004052,2027005052,2027006052,2027007052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2027001053,null,2027002053,2027003053,2027004053,2027005053,2027006053,2027007053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2027001054,null,2027002054,2027003054,2027004054,2027005054,2027006054,2027007054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2027001055,null,2027002055,2027003055,2027004055,2027005055,2027006055,2027007055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2027001056,null,2027002056,2027003056,2027004056,2027005056,2027006056,2027007056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2027001057,null,2027002057,{"$f":"K70+1000","v":2027003057},2027004057,2027005057,2027006057,2027007057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2027001058,null,2027002058,2027003058,2027004058,2027005058,2027006058,2027007058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2027001059,null,2027002059,2027003059,2027004059,2027005059,2027006059,2027007059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2027001060,null,2027002060,2027003060,2027004060,2027005060,2027006060,2027007060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2027001061,null,2027002061,2027003061,2027004061,2027005061,2027006061,2027007061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2027001062,null,2027002062,2027003062,2027004062,2027005062,2027006062,2027007062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2027001063,null,2027002063,2027003063,2027004063,2027005063,2027006063,2027007063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2027001064,null,2027002064,2027003064,2027004064,2027005064,2027006064,2027007064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2027001065,null,2027002065,2027003065,2027004065,2027005065,2027006065,2027007065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2027001066,null,2027002066,2027003066,2027004066,2027005066,2027006066,2027007066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2027001067},null,{"$f":"I83+1000","v":2027002067},{"$f":"K83+1000","v":2027003067},2027004067,2027005067,2027006067,2027007067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2027001068},null,2027002068,2027003068,2027004068,2027005068,2027006068,2027007068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2027001069},null,2027002069,2027003069,2027004069,2027005069,2027006069,2027007069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2027001070},null,2027002070,2027003070,2027004070,2027005070,2027006070,2027007070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2027001071},null,2027002071,2027003071,2027004071,2027005071,2027006071,2027007071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2027001072},null,2027002072,2027003072,2027004072,2027005072,2027006072,2027007072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2027001073},null,{"$f":"I92+1000","v":2027002073},{"$f":"K92+1000","v":2027003073},2027004073,2027005073,2027006073,2027007073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2027001074},null,{"$f":"I93+1000","v":2027002074},2027003074,2027004074,2027005074,2027006074,2027007074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2027001075},null,{"$f":"I94+1000","v":2027002075},2027003075,2027004075,2027005075,2027006075,2027007075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2027001076},null,{"$f":"I95+1000","v":2027002076},2027003076,2027004076,2027005076,2027006076,2027007076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2027001077},null,{"$f":"I96+1000","v":2027002077},2027003077,2027004077,2027005077,2027006077,2027007077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2027000000}]

{"sheet":"NL Insurer-Com_Acc_Health","index":45,"n_rows":100,"n_cols":24,"rows_kept":100,"cut":false,"hidden":true,"merged":[[113,2,113,8],[114,2,114,8],[115,2,115,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[111,2,111,8],[112,2,112,8],[106,2,106,8],[107,2,107,8],[5,23,6,23],[5,17,5,22],[5,10,5,15],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[5,6,6,6],[5,8,6,8],[5,16,6,16],[99,2,99,8],[100,2,100,8]]}
[]
[null,null,"Accident and Health"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual - Commercial Lines",null,null,null,null,null,"Total","Group",null,null,null,null,null,"Total"]
[null,null,null,null,null,null,null,null,null,null,"Medical expense shortfall cover (Gap Cover)","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back)","HIV, Aids, tuberculosis and malaria testing and treatment","International travel insurance","Medical emergency evacuation or transport","Other",null,"Medical expense shortfall cover (Gap Cover)","Non-medical expense cover as a result of hospitalisation (Hospital Cash Back)","HIV, Aids, tuberculosis and malaria testing and treatment","International travel insurance","Medical emergency evacuation or transport","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2051001001,null,{"$f":"I11+1000","v":2051002001},{"$f":"K11+1000","v":2051003001},{"$f":"L11+1000","v":2051004001},2051005001,2051006001,2051007001,2051008001,2051009001,2051010001,2051011001,2051012001,2051013001,2051014001,2051015001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2051001002},null,2051002002,{"$f":"K12+1000","v":2051003002},2051004002,2051005002,2051006002,2051007002,2051008002,2051009002,2051010002,2051011002,2051012002,2051013002,2051014002,2051015002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2051001003,null,2051002003,{"$f":"K13+1000","v":2051003003},2051004003,2051005003,2051006003,2051007003,2051008003,2051009003,2051010003,2051011003,2051012003,2051013003,2051014003,2051015003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2051001004,null,2051002004,{"$f":"K14+1000","v":2051003004},2051004004,2051005004,2051006004,2051007004,2051008004,2051009004,2051010004,2051011004,2051012004,2051013004,2051014004,2051015004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2051001005,null,2051002005,{"$f":"K15+1000","v":2051003005},2051004005,2051005005,2051006005,2051007005,2051008005,2051009005,2051010005,2051011005,2051012005,2051013005,2051014005,2051015005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2051001006,null,2051002006,{"$f":"K16+1000","v":2051003006},2051004006,2051005006,2051006006,2051007006,2051008006,2051009006,2051010006,2051011006,2051012006,2051013006,2051014006,2051015006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2051001007,null,2051002007,{"$f":"K17+1000","v":2051003007},2051004007,2051005007,2051006007,2051007007,2051008007,2051009007,2051010007,2051011007,2051012007,2051013007,2051014007,2051015007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2051001008},null,{"$f":"I21+1000","v":2051002008},{"$f":"K21+1000","v":2051003008},2051004008,2051005008,2051006008,2051007008,2051008008,2051009008,2051010008,2051011008,2051012008,2051013008,2051014008,2051015008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2051001009},null,2051002009,{"$f":"K22+1000","v":2051003009},2051004009,2051005009,2051006009,2051007009,2051008009,2051009009,2051010009,2051011009,2051012009,2051013009,2051014009,2051015009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2051001010,null,2051002010,{"$f":"K23+1000","v":2051003010},2051004010,2051005010,2051006010,2051007010,2051008010,2051009010,2051010010,2051011010,2051012010,2051013010,2051014010,2051015010]
[null,null,null,"2.3.1","Partially;",null,null,null,2051001011,null,2051002011,{"$f":"K24+1000","v":2051003011},2051004011,2051005011,2051006011,2051007011,2051008011,2051009011,2051010011,2051011011,2051012011,2051013011,2051014011,2051015011]
[null,null,null,"2.3.2","Fully",null,null,null,2051001012,null,2051002012,{"$f":"K25+1000","v":2051003012},2051004012,2051005012,2051006012,2051007012,2051008012,2051009012,2051010012,2051011012,2051012012,2051013012,2051014012,2051015012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2051001013,null,2051002013,{"$f":"K26+1000","v":2051003013},2051004013,2051005013,2051006013,2051007013,2051008013,2051009013,2051010013,2051011013,2051012013,2051013013,2051014013,2051015013]
[null,null,null,"2.4.1","Partially;",null,null,null,2051001014,null,2051002014,{"$f":"K27+1000","v":2051003014},2051004014,2051005014,2051006014,2051007014,2051008014,2051009014,2051010014,2051011014,2051012014,2051013014,2051014014,2051015014]
[null,null,null,"2.4.2","Fully",null,null,null,2051001015,null,2051002015,{"$f":"K28+1000","v":2051003015},2051004015,2051005015,2051006015,2051007015,2051008015,2051009015,2051010015,2051011015,2051012015,2051013015,2051014015,2051015015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2051001016,null,2051002016,{"$f":"K29+1000","v":2051003016},2051004016,2051005016,2051006016,2051007016,2051008016,2051009016,2051010016,2051011016,2051012016,2051013016,2051014016,2051015016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2051001017,null,2051002017,{"$f":"K30+1000","v":2051003017},2051004017,2051005017,2051006017,2051007017,2051008017,2051009017,2051010017,2051011017,2051012017,2051013017,2051014017,2051015017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2051001018,null,2051002018,{"$f":"K31+1000","v":2051003018},2051004018,2051005018,2051006018,2051007018,2051008018,2051009018,2051010018,2051011018,2051012018,2051013018,2051014018,2051015018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2051001019,null,2051002019,{"$f":"K32+1000","v":2051003019},2051004019,2051005019,2051006019,2051007019,2051008019,2051009019,2051010019,2051011019,2051012019,2051013019,2051014019,2051015019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2051001020,null,2051002020,{"$f":"K33+1000","v":2051003020},2051004020,2051005020,2051006020,2051007020,2051008020,2051009020,2051010020,2051011020,2051012020,2051013020,2051014020,2051015020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2051001021,null,2051002021,{"$f":"K34+1000","v":2051003021},2051004021,2051005021,2051006021,2051007021,2051008021,2051009021,2051010021,2051011021,2051012021,2051013021,2051014021,2051015021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2051001022,null,2051002022,{"$f":"K35+1000","v":2051003022},2051004022,2051005022,2051006022,2051007022,2051008022,2051009022,2051010022,2051011022,2051012022,2051013022,2051014022,2051015022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2051001023,null,2051002023,{"$f":"K36+1000","v":2051003023},2051004023,2051005023,2051006023,2051007023,2051008023,2051009023,2051010023,2051011023,2051012023,2051013023,2051014023,2051015023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2051001024,null,2051002024,{"$f":"K37+1000","v":2051003024},2051004024,2051005024,2051006024,2051007024,2051008024,2051009024,2051010024,2051011024,2051012024,2051013024,2051014024,2051015024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2051001025,null,2051002025,{"$f":"K38+1000","v":2051003025},2051004025,2051005025,2051006025,2051007025,2051008025,2051009025,2051010025,2051011025,2051012025,2051013025,2051014025,2051015025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2051001026,null,2051002026,{"$f":"K39+1000","v":2051003026},2051004026,2051005026,2051006026,2051007026,2051008026,2051009026,2051010026,2051011026,2051012026,2051013026,2051014026,2051015026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2051001027,null,2051002027,{"$f":"K40+1000","v":2051003027},2051004027,2051005027,2051006027,2051007027,2051008027,2051009027,2051010027,2051011027,2051012027,2051013027,2051014027,2051015027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2051001028,null,2051002028,{"$f":"K41+1000","v":2051003028},2051004028,2051005028,2051006028,2051007028,2051008028,2051009028,2051010028,2051011028,2051012028,2051013028,2051014028,2051015028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2051001029,null,2051002029,{"$f":"K42+1000","v":2051003029},2051004029,2051005029,2051006029,2051007029,2051008029,2051009029,2051010029,2051011029,2051012029,2051013029,2051014029,2051015029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2051001030,null,2051002030,{"$f":"K43+1000","v":2051003030},2051004030,2051005030,2051006030,2051007030,2051008030,2051009030,2051010030,2051011030,2051012030,2051013030,2051014030,2051015030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2051001031,null,2051002031,{"$f":"K44+1000","v":2051003031},2051004031,2051005031,2051006031,2051007031,2051008031,2051009031,2051010031,2051011031,2051012031,2051013031,2051014031,2051015031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2051001032,null,2051002032,{"$f":"K45+1000","v":2051003032},2051004032,2051005032,2051006032,2051007032,2051008032,2051009032,2051010032,2051011032,2051012032,2051013032,2051014032,2051015032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2051001033,null,2051002033,{"$f":"K46+1000","v":2051003033},2051004033,2051005033,2051006033,2051007033,2051008033,2051009033,2051010033,2051011033,2051012033,2051013033,2051014033,2051015033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2051001034,null,2051002034,{"$f":"K47+1000","v":2051003034},2051004034,2051005034,2051006034,2051007034,2051008034,2051009034,2051010034,2051011034,2051012034,2051013034,2051014034,2051015034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2051001035,null,2051002035,{"$f":"K48+1000","v":2051003035},2051004035,2051005035,2051006035,2051007035,2051008035,2051009035,2051010035,2051011035,2051012035,2051013035,2051014035,2051015035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2051001036,null,2051002036,{"$f":"K49+1000","v":2051003036},2051004036,2051005036,2051006036,2051007036,2051008036,2051009036,2051010036,2051011036,2051012036,2051013036,2051014036,2051015036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2051001037,null,2051002037,{"$f":"K50+1000","v":2051003037},2051004037,2051005037,2051006037,2051007037,2051008037,2051009037,2051010037,2051011037,2051012037,2051013037,2051014037,2051015037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2051001038,null,2051002038,{"$f":"K51+1000","v":2051003038},2051004038,2051005038,2051006038,2051007038,2051008038,2051009038,2051010038,2051011038,2051012038,2051013038,2051014038,2051015038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2051001039,null,2051002039,{"$f":"K52+1000","v":2051003039},2051004039,2051005039,2051006039,2051007039,2051008039,2051009039,2051010039,2051011039,2051012039,2051013039,2051014039,2051015039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2051001040,null,2051002040,{"$f":"K53+1000","v":2051003040},2051004040,2051005040,2051006040,2051007040,2051008040,2051009040,2051010040,2051011040,2051012040,2051013040,2051014040,2051015040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2051001041,null,2051002041,{"$f":"K54+1000","v":2051003041},2051004041,2051005041,2051006041,2051007041,2051008041,2051009041,2051010041,2051011041,2051012041,2051013041,2051014041,2051015041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2051001042,null,2051002042,{"$f":"K55+1000","v":2051003042},2051004042,2051005042,2051006042,2051007042,2051008042,2051009042,2051010042,2051011042,2051012042,2051013042,2051014042,2051015042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2051001043,null,2051002043,{"$f":"K56+1000","v":2051003043},2051004043,2051005043,2051006043,2051007043,2051008043,2051009043,2051010043,2051011043,2051012043,2051013043,2051014043,2051015043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2051001044,null,2051002044,{"$f":"K57+1000","v":2051003044},2051004044,2051005044,2051006044,2051007044,2051008044,2051009044,2051010044,2051011044,2051012044,2051013044,2051014044,2051015044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2051001045,null,2051002045,{"$f":"K58+1000","v":2051003045},2051004045,2051005045,2051006045,2051007045,2051008045,2051009045,2051010045,2051011045,2051012045,2051013045,2051014045,2051015045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2051001046,null,2051002046,{"$f":"K59+1000","v":2051003046},2051004046,2051005046,2051006046,2051007046,2051008046,2051009046,2051010046,2051011046,2051012046,2051013046,2051014046,2051015046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2051001047,null,2051002047,{"$f":"K60+1000","v":2051003047},2051004047,2051005047,2051006047,2051007047,2051008047,2051009047,2051010047,2051011047,2051012047,2051013047,2051014047,2051015047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2051001048,null,2051002048,{"$f":"K61+1000","v":2051003048},2051004048,2051005048,2051006048,2051007048,2051008048,2051009048,2051010048,2051011048,2051012048,2051013048,2051014048,2051015048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2051001049,null,2051002049,{"$f":"K62+1000","v":2051003049},2051004049,2051005049,2051006049,2051007049,2051008049,2051009049,2051010049,2051011049,2051012049,2051013049,2051014049,2051015049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2051001050,null,2051002050,{"$f":"K63+1000","v":2051003050},2051004050,2051005050,2051006050,2051007050,2051008050,2051009050,2051010050,2051011050,2051012050,2051013050,2051014050,2051015050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2051001051,null,2051002051,{"$f":"K64+1000","v":2051003051},2051004051,2051005051,2051006051,2051007051,2051008051,2051009051,2051010051,2051011051,2051012051,2051013051,2051014051,2051015051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2051001052,null,2051002052,{"$f":"K65+1000","v":2051003052},2051004052,2051005052,2051006052,2051007052,2051008052,2051009052,2051010052,2051011052,2051012052,2051013052,2051014052,2051015052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2051001053,null,2051002053,{"$f":"K66+1000","v":2051003053},2051004053,2051005053,2051006053,2051007053,2051008053,2051009053,2051010053,2051011053,2051012053,2051013053,2051014053,2051015053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2051001054,null,2051002054,{"$f":"K67+1000","v":2051003054},2051004054,2051005054,2051006054,2051007054,2051008054,2051009054,2051010054,2051011054,2051012054,2051013054,2051014054,2051015054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2051001055,null,2051002055,{"$f":"K68+1000","v":2051003055},2051004055,2051005055,2051006055,2051007055,2051008055,2051009055,2051010055,2051011055,2051012055,2051013055,2051014055,2051015055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2051001056,null,2051002056,{"$f":"K69+1000","v":2051003056},2051004056,2051005056,2051006056,2051007056,2051008056,2051009056,2051010056,2051011056,2051012056,2051013056,2051014056,2051015056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2051001057,null,2051002057,{"$f":"K70+1000","v":2051003057},2051004057,2051005057,2051006057,2051007057,2051008057,2051009057,2051010057,2051011057,2051012057,2051013057,2051014057,2051015057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2051001058,null,2051002058,{"$f":"K71+1000","v":2051003058},2051004058,2051005058,2051006058,2051007058,2051008058,2051009058,2051010058,2051011058,2051012058,2051013058,2051014058,2051015058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2051001059,null,2051002059,{"$f":"K72+1000","v":2051003059},2051004059,2051005059,2051006059,2051007059,2051008059,2051009059,2051010059,2051011059,2051012059,2051013059,2051014059,2051015059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2051001060,null,2051002060,{"$f":"K73+1000","v":2051003060},2051004060,2051005060,2051006060,2051007060,2051008060,2051009060,2051010060,2051011060,2051012060,2051013060,2051014060,2051015060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2051001061,null,2051002061,{"$f":"K74+1000","v":2051003061},2051004061,2051005061,2051006061,2051007061,2051008061,2051009061,2051010061,2051011061,2051012061,2051013061,2051014061,2051015061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2051001062,null,2051002062,{"$f":"K75+1000","v":2051003062},2051004062,2051005062,2051006062,2051007062,2051008062,2051009062,2051010062,2051011062,2051012062,2051013062,2051014062,2051015062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2051001063,null,2051002063,{"$f":"K76+1000","v":2051003063},2051004063,2051005063,2051006063,2051007063,2051008063,2051009063,2051010063,2051011063,2051012063,2051013063,2051014063,2051015063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2051001064,null,2051002064,{"$f":"K77+1000","v":2051003064},2051004064,2051005064,2051006064,2051007064,2051008064,2051009064,2051010064,2051011064,2051012064,2051013064,2051014064,2051015064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2051001065,null,2051002065,{"$f":"K78+1000","v":2051003065},2051004065,2051005065,2051006065,2051007065,2051008065,2051009065,2051010065,2051011065,2051012065,2051013065,2051014065,2051015065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2051001066,null,2051002066,{"$f":"K79+1000","v":2051003066},2051004066,2051005066,2051006066,2051007066,2051008066,2051009066,2051010066,2051011066,2051012066,2051013066,2051014066,2051015066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2051001067},null,{"$f":"I83+1000","v":2051002067},{"$f":"K83+1000","v":2051003067},2051004067,2051005067,2051006067,2051007067,2051008067,2051009067,2051010067,2051011067,2051012067,2051013067,2051014067,2051015067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2051001068},null,2051002068,{"$f":"K84+1000","v":2051003068},2051004068,2051005068,2051006068,2051007068,2051008068,2051009068,2051010068,2051011068,2051012068,2051013068,2051014068,2051015068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2051001069},null,2051002069,{"$f":"K85+1000","v":2051003069},2051004069,2051005069,2051006069,2051007069,2051008069,2051009069,2051010069,2051011069,2051012069,2051013069,2051014069,2051015069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2051001070},null,2051002070,{"$f":"K86+1000","v":2051003070},2051004070,2051005070,2051006070,2051007070,2051008070,2051009070,2051010070,2051011070,2051012070,2051013070,2051014070,2051015070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2051001071},null,2051002071,{"$f":"K87+1000","v":2051003071},2051004071,2051005071,2051006071,2051007071,2051008071,2051009071,2051010071,2051011071,2051012071,2051013071,2051014071,2051015071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2051001072},null,2051002072,{"$f":"K88+1000","v":2051003072},2051004072,2051005072,2051006072,2051007072,2051008072,2051009072,2051010072,2051011072,2051012072,2051013072,2051014072,2051015072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2051001073},null,{"$f":"I92+1000","v":2051002073},{"$f":"K92+1000","v":2051003073},2051004073,2051005073,2051006073,2051007073,2051008073,2051009073,2051010073,2051011073,2051012073,2051013073,2051014073,2051015073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2051001074},null,{"$f":"I93+1000","v":2051002074},{"$f":"K93+1000","v":2051003074},2051004074,2051005074,2051006074,2051007074,2051008074,2051009074,2051010074,2051011074,2051012074,2051013074,2051014074,2051015074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2051001075},null,{"$f":"I94+1000","v":2051002075},{"$f":"K94+1000","v":2051003075},2051004075,2051005075,2051006075,2051007075,2051008075,2051009075,2051010075,2051011075,2051012075,2051013075,2051014075,2051015075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2051001076},null,{"$f":"I95+1000","v":2051002076},{"$f":"K95+1000","v":2051003076},2051004076,2051005076,2051006076,2051007076,2051008076,2051009076,2051010076,2051011076,2051012076,2051013076,2051014076,2051015076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2051001077},null,{"$f":"I96+1000","v":2051002077},{"$f":"K96+1000","v":2051003077},2051004077,2051005077,2051006077,2051007077,2051008077,2051009077,2051010077,2051011077,2051012077,2051013077,2051014077,2051015077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2051000000}]

{"sheet":"NL Insurer-Pers_Consumer_Credit","index":46,"n_rows":100,"n_cols":25,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[99,2,99,8],[100,2,100,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[5,23,6,23],[5,10,5,15],[5,17,5,22],[5,24,6,24],[101,2,101,8],[5,16,6,16]]}
[]
[null,null,"Consumer Credit"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines - Mandatory",null,null,null,null,null,"Total","Personal Lines - Optional",null,null,null,null,null,"Total","Personal Lines - Other"]
[null,null,null,null,null,null,null,null,null,null,"Accident & Health","Motor","Property: Specified items","Property: Building structure","Credit Shortfall","Other",null,"Accident & Health","Motor","Property: Specified items","Property: Building structure","Credit Shortfall","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2028001001,null,{"$f":"I11+1000","v":2028002001},{"$f":"K11+1000","v":2028003001},{"$f":"L11+1000","v":2028004001},2028005001,2028006001,2028007001,2028008001,2028009001,2028010001,2028011001,2028012001,2028013001,2028014001,2028015001,2028016001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2028001002},null,{"$f":"I12+1000","v":2028002002},{"$f":"K12+1000","v":2028003002},2028004002,2028005002,2028006002,2028007002,2028008002,2028009002,2028010002,2028011002,2028012002,2028013002,2028014002,2028015002,2028016002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2028001003,null,2028002003,{"$f":"K13+1000","v":2028003003},2028004003,2028005003,2028006003,2028007003,2028008003,2028009003,2028010003,2028011003,2028012003,2028013003,2028014003,2028015003,2028016003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2028001004,null,2028002004,{"$f":"K14+1000","v":2028003004},2028004004,2028005004,2028006004,2028007004,2028008004,2028009004,2028010004,2028011004,2028012004,2028013004,2028014004,2028015004,2028016004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2028001005,null,2028002005,{"$f":"K15+1000","v":2028003005},2028004005,2028005005,2028006005,2028007005,2028008005,2028009005,2028010005,2028011005,2028012005,2028013005,2028014005,2028015005,2028016005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2028001006,null,2028002006,{"$f":"K16+1000","v":2028003006},2028004006,2028005006,2028006006,2028007006,2028008006,2028009006,2028010006,2028011006,2028012006,2028013006,2028014006,2028015006,2028016006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2028001007,null,2028002007,{"$f":"K17+1000","v":2028003007},2028004007,2028005007,2028006007,2028007007,2028008007,2028009007,2028010007,2028011007,2028012007,2028013007,2028014007,2028015007,2028016007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2028001008},null,{"$f":"I21+1000","v":2028002008},{"$f":"K21+1000","v":2028003008},2028004008,2028005008,2028006008,2028007008,2028008008,2028009008,2028010008,2028011008,2028012008,2028013008,2028014008,2028015008,2028016008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2028001009},null,2028002009,{"$f":"K22+1000","v":2028003009},2028004009,2028005009,2028006009,2028007009,2028008009,2028009009,2028010009,2028011009,2028012009,2028013009,2028014009,2028015009,2028016009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2028001010,null,2028002010,{"$f":"K23+1000","v":2028003010},2028004010,2028005010,2028006010,2028007010,2028008010,2028009010,2028010010,2028011010,2028012010,2028013010,2028014010,2028015010,2028016010]
[null,null,null,"2.3.1","Partially;",null,null,null,2028001011,null,2028002011,{"$f":"K24+1000","v":2028003011},2028004011,2028005011,2028006011,2028007011,2028008011,2028009011,2028010011,2028011011,2028012011,2028013011,2028014011,2028015011,2028016011]
[null,null,null,"2.3.2","Fully",null,null,null,2028001012,null,2028002012,{"$f":"K25+1000","v":2028003012},2028004012,2028005012,2028006012,2028007012,2028008012,2028009012,2028010012,2028011012,2028012012,2028013012,2028014012,2028015012,2028016012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2028001013,null,2028002013,{"$f":"K26+1000","v":2028003013},2028004013,2028005013,2028006013,2028007013,2028008013,2028009013,2028010013,2028011013,2028012013,2028013013,2028014013,2028015013,2028016013]
[null,null,null,"2.4.1","Partially;",null,null,null,2028001014,null,2028002014,{"$f":"K27+1000","v":2028003014},2028004014,2028005014,2028006014,2028007014,2028008014,2028009014,2028010014,2028011014,2028012014,2028013014,2028014014,2028015014,2028016014]
[null,null,null,"2.4.2","Fully",null,null,null,2028001015,null,2028002015,{"$f":"K28+1000","v":2028003015},2028004015,2028005015,2028006015,2028007015,2028008015,2028009015,2028010015,2028011015,2028012015,2028013015,2028014015,2028015015,2028016015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2028001016,null,2028002016,{"$f":"K29+1000","v":2028003016},2028004016,2028005016,2028006016,2028007016,2028008016,2028009016,2028010016,2028011016,2028012016,2028013016,2028014016,2028015016,2028016016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2028001017,null,2028002017,{"$f":"K30+1000","v":2028003017},2028004017,2028005017,2028006017,2028007017,2028008017,2028009017,2028010017,2028011017,2028012017,2028013017,2028014017,2028015017,2028016017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2028001018,null,2028002018,{"$f":"K31+1000","v":2028003018},2028004018,2028005018,2028006018,2028007018,2028008018,2028009018,2028010018,2028011018,2028012018,2028013018,2028014018,2028015018,2028016018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2028001019,null,2028002019,{"$f":"K32+1000","v":2028003019},2028004019,2028005019,2028006019,2028007019,2028008019,2028009019,2028010019,2028011019,2028012019,2028013019,2028014019,2028015019,2028016019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2028001020,null,2028002020,{"$f":"K33+1000","v":2028003020},2028004020,2028005020,2028006020,2028007020,2028008020,2028009020,2028010020,2028011020,2028012020,2028013020,2028014020,2028015020,2028016020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2028001021,null,2028002021,{"$f":"K34+1000","v":2028003021},2028004021,2028005021,2028006021,2028007021,2028008021,2028009021,2028010021,2028011021,2028012021,2028013021,2028014021,2028015021,2028016021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2028001022,null,2028002022,{"$f":"K35+1000","v":2028003022},2028004022,2028005022,2028006022,2028007022,2028008022,2028009022,2028010022,2028011022,2028012022,2028013022,2028014022,2028015022,2028016022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2028001023,null,2028002023,{"$f":"K36+1000","v":2028003023},2028004023,2028005023,2028006023,2028007023,2028008023,2028009023,2028010023,2028011023,2028012023,2028013023,2028014023,2028015023,2028016023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2028001024,null,2028002024,{"$f":"K37+1000","v":2028003024},2028004024,2028005024,2028006024,2028007024,2028008024,2028009024,2028010024,2028011024,2028012024,2028013024,2028014024,2028015024,2028016024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2028001025,null,2028002025,{"$f":"K38+1000","v":2028003025},2028004025,2028005025,2028006025,2028007025,2028008025,2028009025,2028010025,2028011025,2028012025,2028013025,2028014025,2028015025,2028016025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2028001026,null,2028002026,{"$f":"K39+1000","v":2028003026},2028004026,2028005026,2028006026,2028007026,2028008026,2028009026,2028010026,2028011026,2028012026,2028013026,2028014026,2028015026,2028016026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2028001027,null,2028002027,{"$f":"K40+1000","v":2028003027},2028004027,2028005027,2028006027,2028007027,2028008027,2028009027,2028010027,2028011027,2028012027,2028013027,2028014027,2028015027,2028016027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2028001028,null,2028002028,{"$f":"K41+1000","v":2028003028},2028004028,2028005028,2028006028,2028007028,2028008028,2028009028,2028010028,2028011028,2028012028,2028013028,2028014028,2028015028,2028016028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2028001029,null,2028002029,{"$f":"K42+1000","v":2028003029},2028004029,2028005029,2028006029,2028007029,2028008029,2028009029,2028010029,2028011029,2028012029,2028013029,2028014029,2028015029,2028016029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2028001030,null,2028002030,{"$f":"K43+1000","v":2028003030},2028004030,2028005030,2028006030,2028007030,2028008030,2028009030,2028010030,2028011030,2028012030,2028013030,2028014030,2028015030,2028016030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2028001031,null,2028002031,{"$f":"K44+1000","v":2028003031},2028004031,2028005031,2028006031,2028007031,2028008031,2028009031,2028010031,2028011031,2028012031,2028013031,2028014031,2028015031,2028016031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2028001032,null,2028002032,{"$f":"K45+1000","v":2028003032},2028004032,2028005032,2028006032,2028007032,2028008032,2028009032,2028010032,2028011032,2028012032,2028013032,2028014032,2028015032,2028016032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2028001033,null,2028002033,{"$f":"K46+1000","v":2028003033},2028004033,2028005033,2028006033,2028007033,2028008033,2028009033,2028010033,2028011033,2028012033,2028013033,2028014033,2028015033,2028016033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2028001034,null,2028002034,{"$f":"K47+1000","v":2028003034},2028004034,2028005034,2028006034,2028007034,2028008034,2028009034,2028010034,2028011034,2028012034,2028013034,2028014034,2028015034,2028016034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2028001035,null,2028002035,{"$f":"K48+1000","v":2028003035},2028004035,2028005035,2028006035,2028007035,2028008035,2028009035,2028010035,2028011035,2028012035,2028013035,2028014035,2028015035,2028016035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2028001036,null,2028002036,{"$f":"K49+1000","v":2028003036},2028004036,2028005036,2028006036,2028007036,2028008036,2028009036,2028010036,2028011036,2028012036,2028013036,2028014036,2028015036,2028016036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2028001037,null,2028002037,{"$f":"K50+1000","v":2028003037},2028004037,2028005037,2028006037,2028007037,2028008037,2028009037,2028010037,2028011037,2028012037,2028013037,2028014037,2028015037,2028016037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2028001038,null,2028002038,{"$f":"K51+1000","v":2028003038},2028004038,2028005038,2028006038,2028007038,2028008038,2028009038,2028010038,2028011038,2028012038,2028013038,2028014038,2028015038,2028016038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2028001039,null,2028002039,{"$f":"K52+1000","v":2028003039},2028004039,2028005039,2028006039,2028007039,2028008039,2028009039,2028010039,2028011039,2028012039,2028013039,2028014039,2028015039,2028016039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2028001040,null,2028002040,{"$f":"K53+1000","v":2028003040},2028004040,2028005040,2028006040,2028007040,2028008040,2028009040,2028010040,2028011040,2028012040,2028013040,2028014040,2028015040,2028016040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2028001041,null,2028002041,{"$f":"K54+1000","v":2028003041},2028004041,2028005041,2028006041,2028007041,2028008041,2028009041,2028010041,2028011041,2028012041,2028013041,2028014041,2028015041,2028016041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2028001042,null,2028002042,{"$f":"K55+1000","v":2028003042},2028004042,2028005042,2028006042,2028007042,2028008042,2028009042,2028010042,2028011042,2028012042,2028013042,2028014042,2028015042,2028016042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2028001043,null,2028002043,{"$f":"K56+1000","v":2028003043},2028004043,2028005043,2028006043,2028007043,2028008043,2028009043,2028010043,2028011043,2028012043,2028013043,2028014043,2028015043,2028016043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2028001044,null,2028002044,{"$f":"K57+1000","v":2028003044},2028004044,2028005044,2028006044,2028007044,2028008044,2028009044,2028010044,2028011044,2028012044,2028013044,2028014044,2028015044,2028016044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2028001045,null,2028002045,{"$f":"K58+1000","v":2028003045},2028004045,2028005045,2028006045,2028007045,2028008045,2028009045,2028010045,2028011045,2028012045,2028013045,2028014045,2028015045,2028016045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2028001046,null,2028002046,{"$f":"K59+1000","v":2028003046},2028004046,2028005046,2028006046,2028007046,2028008046,2028009046,2028010046,2028011046,2028012046,2028013046,2028014046,2028015046,2028016046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2028001047,null,2028002047,{"$f":"K60+1000","v":2028003047},2028004047,2028005047,2028006047,2028007047,2028008047,2028009047,2028010047,2028011047,2028012047,2028013047,2028014047,2028015047,2028016047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2028001048,null,2028002048,{"$f":"K61+1000","v":2028003048},2028004048,2028005048,2028006048,2028007048,2028008048,2028009048,2028010048,2028011048,2028012048,2028013048,2028014048,2028015048,2028016048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2028001049,null,2028002049,{"$f":"K62+1000","v":2028003049},2028004049,2028005049,2028006049,2028007049,2028008049,2028009049,2028010049,2028011049,2028012049,2028013049,2028014049,2028015049,2028016049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2028001050,null,2028002050,{"$f":"K63+1000","v":2028003050},2028004050,2028005050,2028006050,2028007050,2028008050,2028009050,2028010050,2028011050,2028012050,2028013050,2028014050,2028015050,2028016050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2028001051,null,2028002051,{"$f":"K64+1000","v":2028003051},2028004051,2028005051,2028006051,2028007051,2028008051,2028009051,2028010051,2028011051,2028012051,2028013051,2028014051,2028015051,2028016051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2028001052,null,2028002052,{"$f":"K65+1000","v":2028003052},2028004052,2028005052,2028006052,2028007052,2028008052,2028009052,2028010052,2028011052,2028012052,2028013052,2028014052,2028015052,2028016052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2028001053,null,2028002053,{"$f":"K66+1000","v":2028003053},2028004053,2028005053,2028006053,2028007053,2028008053,2028009053,2028010053,2028011053,2028012053,2028013053,2028014053,2028015053,2028016053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2028001054,null,2028002054,{"$f":"K67+1000","v":2028003054},2028004054,2028005054,2028006054,2028007054,2028008054,2028009054,2028010054,2028011054,2028012054,2028013054,2028014054,2028015054,2028016054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2028001055,null,2028002055,{"$f":"K68+1000","v":2028003055},2028004055,2028005055,2028006055,2028007055,2028008055,2028009055,2028010055,2028011055,2028012055,2028013055,2028014055,2028015055,2028016055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2028001056,null,2028002056,{"$f":"K69+1000","v":2028003056},2028004056,2028005056,2028006056,2028007056,2028008056,2028009056,2028010056,2028011056,2028012056,2028013056,2028014056,2028015056,2028016056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2028001057,null,2028002057,{"$f":"K70+1000","v":2028003057},2028004057,2028005057,2028006057,2028007057,2028008057,2028009057,2028010057,2028011057,2028012057,2028013057,2028014057,2028015057,2028016057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2028001058,null,2028002058,{"$f":"K71+1000","v":2028003058},2028004058,2028005058,2028006058,2028007058,2028008058,2028009058,2028010058,2028011058,2028012058,2028013058,2028014058,2028015058,2028016058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2028001059,null,2028002059,{"$f":"K72+1000","v":2028003059},2028004059,2028005059,2028006059,2028007059,2028008059,2028009059,2028010059,2028011059,2028012059,2028013059,2028014059,2028015059,2028016059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2028001060,null,2028002060,{"$f":"K73+1000","v":2028003060},2028004060,2028005060,2028006060,2028007060,2028008060,2028009060,2028010060,2028011060,2028012060,2028013060,2028014060,2028015060,2028016060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2028001061,null,2028002061,{"$f":"K74+1000","v":2028003061},2028004061,2028005061,2028006061,2028007061,2028008061,2028009061,2028010061,2028011061,2028012061,2028013061,2028014061,2028015061,2028016061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2028001062,null,2028002062,{"$f":"K75+1000","v":2028003062},2028004062,2028005062,2028006062,2028007062,2028008062,2028009062,2028010062,2028011062,2028012062,2028013062,2028014062,2028015062,2028016062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2028001063,null,2028002063,{"$f":"K76+1000","v":2028003063},2028004063,2028005063,2028006063,2028007063,2028008063,2028009063,2028010063,2028011063,2028012063,2028013063,2028014063,2028015063,2028016063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2028001064,null,2028002064,{"$f":"K77+1000","v":2028003064},2028004064,2028005064,2028006064,2028007064,2028008064,2028009064,2028010064,2028011064,2028012064,2028013064,2028014064,2028015064,2028016064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2028001065,null,2028002065,{"$f":"K78+1000","v":2028003065},2028004065,2028005065,2028006065,2028007065,2028008065,2028009065,2028010065,2028011065,2028012065,2028013065,2028014065,2028015065,2028016065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2028001066,null,2028002066,{"$f":"K79+1000","v":2028003066},2028004066,2028005066,2028006066,2028007066,2028008066,2028009066,2028010066,2028011066,2028012066,2028013066,2028014066,2028015066,2028016066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2028001067},null,{"$f":"I83+1000","v":2028002067},{"$f":"K83+1000","v":2028003067},2028004067,2028005067,2028006067,2028007067,2028008067,2028009067,2028010067,2028011067,2028012067,2028013067,2028014067,2028015067,2028016067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2028001068},null,2028002068,{"$f":"K84+1000","v":2028003068},2028004068,2028005068,2028006068,2028007068,2028008068,2028009068,2028010068,2028011068,2028012068,2028013068,2028014068,2028015068,2028016068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2028001069},null,2028002069,{"$f":"K85+1000","v":2028003069},2028004069,2028005069,2028006069,2028007069,2028008069,2028009069,2028010069,2028011069,2028012069,2028013069,2028014069,2028015069,2028016069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2028001070},null,2028002070,{"$f":"K86+1000","v":2028003070},2028004070,2028005070,2028006070,2028007070,2028008070,2028009070,2028010070,2028011070,2028012070,2028013070,2028014070,2028015070,2028016070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2028001071},null,2028002071,{"$f":"K87+1000","v":2028003071},2028004071,2028005071,2028006071,2028007071,2028008071,2028009071,2028010071,2028011071,2028012071,2028013071,2028014071,2028015071,2028016071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2028001072},null,2028002072,{"$f":"K88+1000","v":2028003072},2028004072,2028005072,2028006072,2028007072,2028008072,2028009072,2028010072,2028011072,2028012072,2028013072,2028014072,2028015072,2028016072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2028001073},null,{"$f":"I92+1000","v":2028002073},{"$f":"K92+1000","v":2028003073},2028004073,2028005073,2028006073,2028007073,2028008073,2028009073,2028010073,2028011073,2028012073,2028013073,2028014073,2028015073,2028016073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2028001074},null,{"$f":"I93+1000","v":2028002074},{"$f":"K93+1000","v":2028003074},2028004074,2028005074,2028006074,2028007074,2028008074,2028009074,2028010074,2028011074,2028012074,2028013074,2028014074,2028015074,2028016074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2028001075},null,{"$f":"I94+1000","v":2028002075},{"$f":"K94+1000","v":2028003075},2028004075,2028005075,2028006075,2028007075,2028008075,2028009075,2028010075,2028011075,2028012075,2028013075,2028014075,2028015075,2028016075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2028001076},null,{"$f":"I95+1000","v":2028002076},{"$f":"K95+1000","v":2028003076},2028004076,2028005076,2028006076,2028007076,2028008076,2028009076,2028010076,2028011076,2028012076,2028013076,2028014076,2028015076,2028016076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2028001077},null,{"$f":"I96+1000","v":2028002077},{"$f":"K96+1000","v":2028003077},2028004077,2028005077,2028006077,2028007077,2028008077,2028009077,2028010077,2028011077,2028012077,2028013077,2028014077,2028015077,2028016077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2028000000}]

{"sheet":"NL Insurer-Com_Consumer_Credit","index":47,"n_rows":100,"n_cols":25,"rows_kept":100,"cut":false,"hidden":true,"merged":[[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[111,2,111,8],[106,2,106,8],[5,23,6,23],[5,10,5,15],[5,24,6,24],[5,17,5,22],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[5,6,6,6],[5,8,6,8],[5,16,6,16],[99,2,99,8],[100,2,100,8]]}
[]
[null,null,"Consumer Credit"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines (Mandatory)",null,null,null,null,null,"Total","Commercial Lines (Optional)",null,null,null,null,null,"Total","Commercial Lines (Other)"]
[null,null,null,null,null,null,null,null,null,null,"Accident & Health","Motor","Property: Specified items","Property: Building structure","Credit Shortfall","Other",null,"Accident & Health","Motor","Property: Specified items","Property: Building structure","Credit Shortfall","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2050001001,null,{"$f":"I11+1000","v":2050002001},{"$f":"K11+1000","v":2050003001},{"$f":"L11+1000","v":2050004001},2050005001,2050006001,2050007001,2050008001,2050009001,2050010001,2050011001,2050012001,2050013001,2050014001,2050015001,2050016001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2050001002},null,2050002002,{"$f":"K12+1000","v":2050003002},2050004002,2050005002,2050006002,2050007002,2050008002,2050009002,2050010002,2050011002,2050012002,2050013002,2050014002,2050015002,2050016002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2050001003,null,2050002003,{"$f":"K13+1000","v":2050003003},2050004003,2050005003,2050006003,2050007003,2050008003,2050009003,2050010003,2050011003,2050012003,2050013003,2050014003,2050015003,2050016003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2050001004,null,2050002004,{"$f":"K14+1000","v":2050003004},2050004004,2050005004,2050006004,2050007004,2050008004,2050009004,2050010004,2050011004,2050012004,2050013004,2050014004,2050015004,2050016004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2050001005,null,2050002005,{"$f":"K15+1000","v":2050003005},2050004005,2050005005,2050006005,2050007005,2050008005,2050009005,2050010005,2050011005,2050012005,2050013005,2050014005,2050015005,2050016005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2050001006,null,2050002006,{"$f":"K16+1000","v":2050003006},2050004006,2050005006,2050006006,2050007006,2050008006,2050009006,2050010006,2050011006,2050012006,2050013006,2050014006,2050015006,2050016006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2050001007,null,2050002007,{"$f":"K17+1000","v":2050003007},2050004007,2050005007,2050006007,2050007007,2050008007,2050009007,2050010007,2050011007,2050012007,2050013007,2050014007,2050015007,2050016007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2050001008},null,{"$f":"I21+1000","v":2050002008},{"$f":"K21+1000","v":2050003008},2050004008,2050005008,2050006008,2050007008,2050008008,2050009008,2050010008,2050011008,2050012008,2050013008,2050014008,2050015008,2050016008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2050001009},null,2050002009,{"$f":"K22+1000","v":2050003009},2050004009,2050005009,2050006009,2050007009,2050008009,2050009009,2050010009,2050011009,2050012009,2050013009,2050014009,2050015009,2050016009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2050001010,null,2050002010,{"$f":"K23+1000","v":2050003010},2050004010,2050005010,2050006010,2050007010,2050008010,2050009010,2050010010,2050011010,2050012010,2050013010,2050014010,2050015010,2050016010]
[null,null,null,"2.3.1","Partially;",null,null,null,2050001011,null,2050002011,{"$f":"K24+1000","v":2050003011},2050004011,2050005011,2050006011,2050007011,2050008011,2050009011,2050010011,2050011011,2050012011,2050013011,2050014011,2050015011,2050016011]
[null,null,null,"2.3.2","Fully",null,null,null,2050001012,null,2050002012,{"$f":"K25+1000","v":2050003012},2050004012,2050005012,2050006012,2050007012,2050008012,2050009012,2050010012,2050011012,2050012012,2050013012,2050014012,2050015012,2050016012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2050001013,null,2050002013,{"$f":"K26+1000","v":2050003013},2050004013,2050005013,2050006013,2050007013,2050008013,2050009013,2050010013,2050011013,2050012013,2050013013,2050014013,2050015013,2050016013]
[null,null,null,"2.4.1","Partially;",null,null,null,2050001014,null,2050002014,{"$f":"K27+1000","v":2050003014},2050004014,2050005014,2050006014,2050007014,2050008014,2050009014,2050010014,2050011014,2050012014,2050013014,2050014014,2050015014,2050016014]
[null,null,null,"2.4.2","Fully",null,null,null,2050001015,null,2050002015,{"$f":"K28+1000","v":2050003015},2050004015,2050005015,2050006015,2050007015,2050008015,2050009015,2050010015,2050011015,2050012015,2050013015,2050014015,2050015015,2050016015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2050001016,null,2050002016,{"$f":"K29+1000","v":2050003016},2050004016,2050005016,2050006016,2050007016,2050008016,2050009016,2050010016,2050011016,2050012016,2050013016,2050014016,2050015016,2050016016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2050001017,null,2050002017,{"$f":"K30+1000","v":2050003017},2050004017,2050005017,2050006017,2050007017,2050008017,2050009017,2050010017,2050011017,2050012017,2050013017,2050014017,2050015017,2050016017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2050001018,null,2050002018,{"$f":"K31+1000","v":2050003018},2050004018,2050005018,2050006018,2050007018,2050008018,2050009018,2050010018,2050011018,2050012018,2050013018,2050014018,2050015018,2050016018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2050001019,null,2050002019,{"$f":"K32+1000","v":2050003019},2050004019,2050005019,2050006019,2050007019,2050008019,2050009019,2050010019,2050011019,2050012019,2050013019,2050014019,2050015019,2050016019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2050001020,null,2050002020,{"$f":"K33+1000","v":2050003020},2050004020,2050005020,2050006020,2050007020,2050008020,2050009020,2050010020,2050011020,2050012020,2050013020,2050014020,2050015020,2050016020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2050001021,null,2050002021,{"$f":"K34+1000","v":2050003021},2050004021,2050005021,2050006021,2050007021,2050008021,2050009021,2050010021,2050011021,2050012021,2050013021,2050014021,2050015021,2050016021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2050001022,null,2050002022,{"$f":"K35+1000","v":2050003022},2050004022,2050005022,2050006022,2050007022,2050008022,2050009022,2050010022,2050011022,2050012022,2050013022,2050014022,2050015022,2050016022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2050001023,null,2050002023,{"$f":"K36+1000","v":2050003023},2050004023,2050005023,2050006023,2050007023,2050008023,2050009023,2050010023,2050011023,2050012023,2050013023,2050014023,2050015023,2050016023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2050001024,null,2050002024,{"$f":"K37+1000","v":2050003024},2050004024,2050005024,2050006024,2050007024,2050008024,2050009024,2050010024,2050011024,2050012024,2050013024,2050014024,2050015024,2050016024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2050001025,null,2050002025,{"$f":"K38+1000","v":2050003025},2050004025,2050005025,2050006025,2050007025,2050008025,2050009025,2050010025,2050011025,2050012025,2050013025,2050014025,2050015025,2050016025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2050001026,null,2050002026,{"$f":"K39+1000","v":2050003026},2050004026,2050005026,2050006026,2050007026,2050008026,2050009026,2050010026,2050011026,2050012026,2050013026,2050014026,2050015026,2050016026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2050001027,null,2050002027,{"$f":"K40+1000","v":2050003027},2050004027,2050005027,2050006027,2050007027,2050008027,2050009027,2050010027,2050011027,2050012027,2050013027,2050014027,2050015027,2050016027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2050001028,null,2050002028,{"$f":"K41+1000","v":2050003028},2050004028,2050005028,2050006028,2050007028,2050008028,2050009028,2050010028,2050011028,2050012028,2050013028,2050014028,2050015028,2050016028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2050001029,null,2050002029,{"$f":"K42+1000","v":2050003029},2050004029,2050005029,2050006029,2050007029,2050008029,2050009029,2050010029,2050011029,2050012029,2050013029,2050014029,2050015029,2050016029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2050001030,null,2050002030,{"$f":"K43+1000","v":2050003030},2050004030,2050005030,2050006030,2050007030,2050008030,2050009030,2050010030,2050011030,2050012030,2050013030,2050014030,2050015030,2050016030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2050001031,null,2050002031,{"$f":"K44+1000","v":2050003031},2050004031,2050005031,2050006031,2050007031,2050008031,2050009031,2050010031,2050011031,2050012031,2050013031,2050014031,2050015031,2050016031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2050001032,null,2050002032,{"$f":"K45+1000","v":2050003032},2050004032,2050005032,2050006032,2050007032,2050008032,2050009032,2050010032,2050011032,2050012032,2050013032,2050014032,2050015032,2050016032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2050001033,null,2050002033,{"$f":"K46+1000","v":2050003033},2050004033,2050005033,2050006033,2050007033,2050008033,2050009033,2050010033,2050011033,2050012033,2050013033,2050014033,2050015033,2050016033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2050001034,null,2050002034,{"$f":"K47+1000","v":2050003034},2050004034,2050005034,2050006034,2050007034,2050008034,2050009034,2050010034,2050011034,2050012034,2050013034,2050014034,2050015034,2050016034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2050001035,null,2050002035,{"$f":"K48+1000","v":2050003035},2050004035,2050005035,2050006035,2050007035,2050008035,2050009035,2050010035,2050011035,2050012035,2050013035,2050014035,2050015035,2050016035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2050001036,null,2050002036,{"$f":"K49+1000","v":2050003036},2050004036,2050005036,2050006036,2050007036,2050008036,2050009036,2050010036,2050011036,2050012036,2050013036,2050014036,2050015036,2050016036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2050001037,null,2050002037,{"$f":"K50+1000","v":2050003037},2050004037,2050005037,2050006037,2050007037,2050008037,2050009037,2050010037,2050011037,2050012037,2050013037,2050014037,2050015037,2050016037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2050001038,null,2050002038,{"$f":"K51+1000","v":2050003038},2050004038,2050005038,2050006038,2050007038,2050008038,2050009038,2050010038,2050011038,2050012038,2050013038,2050014038,2050015038,2050016038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2050001039,null,2050002039,{"$f":"K52+1000","v":2050003039},2050004039,2050005039,2050006039,2050007039,2050008039,2050009039,2050010039,2050011039,2050012039,2050013039,2050014039,2050015039,2050016039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2050001040,null,2050002040,{"$f":"K53+1000","v":2050003040},2050004040,2050005040,2050006040,2050007040,2050008040,2050009040,2050010040,2050011040,2050012040,2050013040,2050014040,2050015040,2050016040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2050001041,null,2050002041,{"$f":"K54+1000","v":2050003041},2050004041,2050005041,2050006041,2050007041,2050008041,2050009041,2050010041,2050011041,2050012041,2050013041,2050014041,2050015041,2050016041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2050001042,null,2050002042,{"$f":"K55+1000","v":2050003042},2050004042,2050005042,2050006042,2050007042,2050008042,2050009042,2050010042,2050011042,2050012042,2050013042,2050014042,2050015042,2050016042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2050001043,null,2050002043,{"$f":"K56+1000","v":2050003043},2050004043,2050005043,2050006043,2050007043,2050008043,2050009043,2050010043,2050011043,2050012043,2050013043,2050014043,2050015043,2050016043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2050001044,null,2050002044,{"$f":"K57+1000","v":2050003044},2050004044,2050005044,2050006044,2050007044,2050008044,2050009044,2050010044,2050011044,2050012044,2050013044,2050014044,2050015044,2050016044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2050001045,null,2050002045,{"$f":"K58+1000","v":2050003045},2050004045,2050005045,2050006045,2050007045,2050008045,2050009045,2050010045,2050011045,2050012045,2050013045,2050014045,2050015045,2050016045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2050001046,null,2050002046,{"$f":"K59+1000","v":2050003046},2050004046,2050005046,2050006046,2050007046,2050008046,2050009046,2050010046,2050011046,2050012046,2050013046,2050014046,2050015046,2050016046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2050001047,null,2050002047,{"$f":"K60+1000","v":2050003047},2050004047,2050005047,2050006047,2050007047,2050008047,2050009047,2050010047,2050011047,2050012047,2050013047,2050014047,2050015047,2050016047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2050001048,null,2050002048,{"$f":"K61+1000","v":2050003048},2050004048,2050005048,2050006048,2050007048,2050008048,2050009048,2050010048,2050011048,2050012048,2050013048,2050014048,2050015048,2050016048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2050001049,null,2050002049,{"$f":"K62+1000","v":2050003049},2050004049,2050005049,2050006049,2050007049,2050008049,2050009049,2050010049,2050011049,2050012049,2050013049,2050014049,2050015049,2050016049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2050001050,null,2050002050,{"$f":"K63+1000","v":2050003050},2050004050,2050005050,2050006050,2050007050,2050008050,2050009050,2050010050,2050011050,2050012050,2050013050,2050014050,2050015050,2050016050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2050001051,null,2050002051,{"$f":"K64+1000","v":2050003051},2050004051,2050005051,2050006051,2050007051,2050008051,2050009051,2050010051,2050011051,2050012051,2050013051,2050014051,2050015051,2050016051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2050001052,null,2050002052,{"$f":"K65+1000","v":2050003052},2050004052,2050005052,2050006052,2050007052,2050008052,2050009052,2050010052,2050011052,2050012052,2050013052,2050014052,2050015052,2050016052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2050001053,null,2050002053,{"$f":"K66+1000","v":2050003053},2050004053,2050005053,2050006053,2050007053,2050008053,2050009053,2050010053,2050011053,2050012053,2050013053,2050014053,2050015053,2050016053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2050001054,null,2050002054,{"$f":"K67+1000","v":2050003054},2050004054,2050005054,2050006054,2050007054,2050008054,2050009054,2050010054,2050011054,2050012054,2050013054,2050014054,2050015054,2050016054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2050001055,null,2050002055,{"$f":"K68+1000","v":2050003055},2050004055,2050005055,2050006055,2050007055,2050008055,2050009055,2050010055,2050011055,2050012055,2050013055,2050014055,2050015055,2050016055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2050001056,null,2050002056,{"$f":"K69+1000","v":2050003056},2050004056,2050005056,2050006056,2050007056,2050008056,2050009056,2050010056,2050011056,2050012056,2050013056,2050014056,2050015056,2050016056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2050001057,null,2050002057,{"$f":"K70+1000","v":2050003057},2050004057,2050005057,2050006057,2050007057,2050008057,2050009057,2050010057,2050011057,2050012057,2050013057,2050014057,2050015057,2050016057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2050001058,null,2050002058,{"$f":"K71+1000","v":2050003058},2050004058,2050005058,2050006058,2050007058,2050008058,2050009058,2050010058,2050011058,2050012058,2050013058,2050014058,2050015058,2050016058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2050001059,null,2050002059,{"$f":"K72+1000","v":2050003059},2050004059,2050005059,2050006059,2050007059,2050008059,2050009059,2050010059,2050011059,2050012059,2050013059,2050014059,2050015059,2050016059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2050001060,null,2050002060,{"$f":"K73+1000","v":2050003060},2050004060,2050005060,2050006060,2050007060,2050008060,2050009060,2050010060,2050011060,2050012060,2050013060,2050014060,2050015060,2050016060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2050001061,null,2050002061,{"$f":"K74+1000","v":2050003061},2050004061,2050005061,2050006061,2050007061,2050008061,2050009061,2050010061,2050011061,2050012061,2050013061,2050014061,2050015061,2050016061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2050001062,null,2050002062,{"$f":"K75+1000","v":2050003062},2050004062,2050005062,2050006062,2050007062,2050008062,2050009062,2050010062,2050011062,2050012062,2050013062,2050014062,2050015062,2050016062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2050001063,null,2050002063,{"$f":"K76+1000","v":2050003063},2050004063,2050005063,2050006063,2050007063,2050008063,2050009063,2050010063,2050011063,2050012063,2050013063,2050014063,2050015063,2050016063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2050001064,null,2050002064,{"$f":"K77+1000","v":2050003064},2050004064,2050005064,2050006064,2050007064,2050008064,2050009064,2050010064,2050011064,2050012064,2050013064,2050014064,2050015064,2050016064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2050001065,null,2050002065,{"$f":"K78+1000","v":2050003065},2050004065,2050005065,2050006065,2050007065,2050008065,2050009065,2050010065,2050011065,2050012065,2050013065,2050014065,2050015065,2050016065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2050001066,null,2050002066,{"$f":"K79+1000","v":2050003066},2050004066,2050005066,2050006066,2050007066,2050008066,2050009066,2050010066,2050011066,2050012066,2050013066,2050014066,2050015066,2050016066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2050001067},null,{"$f":"I83+1000","v":2050002067},{"$f":"K83+1000","v":2050003067},2050004067,2050005067,2050006067,2050007067,2050008067,2050009067,2050010067,2050011067,2050012067,2050013067,2050014067,2050015067,2050016067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2050001068},null,2050002068,{"$f":"K84+1000","v":2050003068},2050004068,2050005068,2050006068,2050007068,2050008068,2050009068,2050010068,2050011068,2050012068,2050013068,2050014068,2050015068,2050016068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2050001069},null,2050002069,{"$f":"K85+1000","v":2050003069},2050004069,2050005069,2050006069,2050007069,2050008069,2050009069,2050010069,2050011069,2050012069,2050013069,2050014069,2050015069,2050016069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2050001070},null,2050002070,{"$f":"K86+1000","v":2050003070},2050004070,2050005070,2050006070,2050007070,2050008070,2050009070,2050010070,2050011070,2050012070,2050013070,2050014070,2050015070,2050016070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2050001071},null,2050002071,{"$f":"K87+1000","v":2050003071},2050004071,2050005071,2050006071,2050007071,2050008071,2050009071,2050010071,2050011071,2050012071,2050013071,2050014071,2050015071,2050016071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2050001072},null,2050002072,{"$f":"K88+1000","v":2050003072},2050004072,2050005072,2050006072,2050007072,2050008072,2050009072,2050010072,2050011072,2050012072,2050013072,2050014072,2050015072,2050016072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2050001073},null,{"$f":"I92+1000","v":2050002073},{"$f":"K92+1000","v":2050003073},2050004073,2050005073,2050006073,2050007073,2050008073,2050009073,2050010073,2050011073,2050012073,2050013073,2050014073,2050015073,2050016073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2050001074},null,{"$f":"I93+1000","v":2050002074},{"$f":"K93+1000","v":2050003074},2050004074,2050005074,2050006074,2050007074,2050008074,2050009074,2050010074,2050011074,2050012074,2050013074,2050014074,2050015074,2050016074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2050001075},null,{"$f":"I94+1000","v":2050002075},{"$f":"K94+1000","v":2050003075},2050004075,2050005075,2050006075,2050007075,2050008075,2050009075,2050010075,2050011075,2050012075,2050013075,2050014075,2050015075,2050016075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2050001076},null,{"$f":"I95+1000","v":2050002076},{"$f":"K95+1000","v":2050003076},2050004076,2050005076,2050006076,2050007076,2050008076,2050009076,2050010076,2050011076,2050012076,2050013076,2050014076,2050015076,2050016076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2050001077},null,{"$f":"I96+1000","v":2050002077},{"$f":"K96+1000","v":2050003077},2050004077,2050005077,2050006077,2050007077,2050008077,2050009077,2050010077,2050011077,2050012077,2050013077,2050014077,2050015077,2050016077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2050000000}]

{"sheet":"NL Insurer-Personal_Liability","index":48,"n_rows":100,"n_cols":23,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,22],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Liability"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Directors and officers","Employer liability","Product liability","Professional indemnity","Public liability","Aviation","Engineering","Marine","Motor","Rail","Transport","Personal","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2029001001,null,{"$f":"I11+1000","v":2029002001},{"$f":"K11+1000","v":2029003001},{"$f":"L11+1000","v":2029004001},2029005001,2029006001,2029007001,2029008001,2029009001,2029010001,2029011001,2029012001,2029013001,2029014001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2029001002},null,{"$f":"I12+1000","v":2029002002},{"$f":"K12+1000","v":2029003002},2029004002,2029005002,2029006002,2029007002,2029008002,2029009002,2029010002,2029011002,2029012002,2029013002,2029014002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2029001003,null,2029002003,{"$f":"K13+1000","v":2029003003},2029004003,2029005003,2029006003,2029007003,2029008003,2029009003,2029010003,2029011003,2029012003,2029013003,2029014003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2029001004,null,2029002004,{"$f":"K14+1000","v":2029003004},2029004004,2029005004,2029006004,2029007004,2029008004,2029009004,2029010004,2029011004,2029012004,2029013004,2029014004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2029001005,null,2029002005,{"$f":"K15+1000","v":2029003005},2029004005,2029005005,2029006005,2029007005,2029008005,2029009005,2029010005,2029011005,2029012005,2029013005,2029014005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2029001006,null,2029002006,{"$f":"K16+1000","v":2029003006},2029004006,2029005006,2029006006,2029007006,2029008006,2029009006,2029010006,2029011006,2029012006,2029013006,2029014006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2029001007,null,2029002007,{"$f":"K17+1000","v":2029003007},2029004007,2029005007,2029006007,2029007007,2029008007,2029009007,2029010007,2029011007,2029012007,2029013007,2029014007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2029001008},null,{"$f":"I21+1000","v":2029002008},{"$f":"K21+1000","v":2029003008},2029004008,2029005008,2029006008,2029007008,2029008008,2029009008,2029010008,2029011008,2029012008,2029013008,2029014008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2029001009},null,2029002009,{"$f":"K22+1000","v":2029003009},2029004009,2029005009,2029006009,2029007009,2029008009,2029009009,2029010009,2029011009,2029012009,2029013009,2029014009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2029001010,null,2029002010,{"$f":"K23+1000","v":2029003010},2029004010,2029005010,2029006010,2029007010,2029008010,2029009010,2029010010,2029011010,2029012010,2029013010,2029014010]
[null,null,null,"2.3.1","Partially;",null,null,null,2029001011,null,2029002011,{"$f":"K24+1000","v":2029003011},2029004011,2029005011,2029006011,2029007011,2029008011,2029009011,2029010011,2029011011,2029012011,2029013011,2029014011]
[null,null,null,"2.3.2","Fully",null,null,null,2029001012,null,2029002012,{"$f":"K25+1000","v":2029003012},2029004012,2029005012,2029006012,2029007012,2029008012,2029009012,2029010012,2029011012,2029012012,2029013012,2029014012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2029001013,null,2029002013,{"$f":"K26+1000","v":2029003013},2029004013,2029005013,2029006013,2029007013,2029008013,2029009013,2029010013,2029011013,2029012013,2029013013,2029014013]
[null,null,null,"2.4.1","Partially;",null,null,null,2029001014,null,2029002014,{"$f":"K27+1000","v":2029003014},2029004014,2029005014,2029006014,2029007014,2029008014,2029009014,2029010014,2029011014,2029012014,2029013014,2029014014]
[null,null,null,"2.4.2","Fully",null,null,null,2029001015,null,2029002015,{"$f":"K28+1000","v":2029003015},2029004015,2029005015,2029006015,2029007015,2029008015,2029009015,2029010015,2029011015,2029012015,2029013015,2029014015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2029001016,null,2029002016,{"$f":"K29+1000","v":2029003016},2029004016,2029005016,2029006016,2029007016,2029008016,2029009016,2029010016,2029011016,2029012016,2029013016,2029014016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2029001017,null,2029002017,{"$f":"K30+1000","v":2029003017},2029004017,2029005017,2029006017,2029007017,2029008017,2029009017,2029010017,2029011017,2029012017,2029013017,2029014017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2029001018,null,2029002018,{"$f":"K31+1000","v":2029003018},2029004018,2029005018,2029006018,2029007018,2029008018,2029009018,2029010018,2029011018,2029012018,2029013018,2029014018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2029001019,null,2029002019,{"$f":"K32+1000","v":2029003019},2029004019,2029005019,2029006019,2029007019,2029008019,2029009019,2029010019,2029011019,2029012019,2029013019,2029014019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2029001020,null,2029002020,{"$f":"K33+1000","v":2029003020},2029004020,2029005020,2029006020,2029007020,2029008020,2029009020,2029010020,2029011020,2029012020,2029013020,2029014020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2029001021,null,2029002021,{"$f":"K34+1000","v":2029003021},2029004021,2029005021,2029006021,2029007021,2029008021,2029009021,2029010021,2029011021,2029012021,2029013021,2029014021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2029001022,null,2029002022,{"$f":"K35+1000","v":2029003022},2029004022,2029005022,2029006022,2029007022,2029008022,2029009022,2029010022,2029011022,2029012022,2029013022,2029014022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2029001023,null,2029002023,{"$f":"K36+1000","v":2029003023},2029004023,2029005023,2029006023,2029007023,2029008023,2029009023,2029010023,2029011023,2029012023,2029013023,2029014023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2029001024,null,2029002024,{"$f":"K37+1000","v":2029003024},2029004024,2029005024,2029006024,2029007024,2029008024,2029009024,2029010024,2029011024,2029012024,2029013024,2029014024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2029001025,null,2029002025,{"$f":"K38+1000","v":2029003025},2029004025,2029005025,2029006025,2029007025,2029008025,2029009025,2029010025,2029011025,2029012025,2029013025,2029014025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2029001026,null,2029002026,{"$f":"K39+1000","v":2029003026},2029004026,2029005026,2029006026,2029007026,2029008026,2029009026,2029010026,2029011026,2029012026,2029013026,2029014026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2029001027,null,2029002027,{"$f":"K40+1000","v":2029003027},2029004027,2029005027,2029006027,2029007027,2029008027,2029009027,2029010027,2029011027,2029012027,2029013027,2029014027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2029001028,null,2029002028,{"$f":"K41+1000","v":2029003028},2029004028,2029005028,2029006028,2029007028,2029008028,2029009028,2029010028,2029011028,2029012028,2029013028,2029014028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2029001029,null,2029002029,{"$f":"K42+1000","v":2029003029},2029004029,2029005029,2029006029,2029007029,2029008029,2029009029,2029010029,2029011029,2029012029,2029013029,2029014029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2029001030,null,2029002030,{"$f":"K43+1000","v":2029003030},2029004030,2029005030,2029006030,2029007030,2029008030,2029009030,2029010030,2029011030,2029012030,2029013030,2029014030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2029001031,null,2029002031,{"$f":"K44+1000","v":2029003031},2029004031,2029005031,2029006031,2029007031,2029008031,2029009031,2029010031,2029011031,2029012031,2029013031,2029014031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2029001032,null,2029002032,{"$f":"K45+1000","v":2029003032},2029004032,2029005032,2029006032,2029007032,2029008032,2029009032,2029010032,2029011032,2029012032,2029013032,2029014032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2029001033,null,2029002033,{"$f":"K46+1000","v":2029003033},2029004033,2029005033,2029006033,2029007033,2029008033,2029009033,2029010033,2029011033,2029012033,2029013033,2029014033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2029001034,null,2029002034,{"$f":"K47+1000","v":2029003034},2029004034,2029005034,2029006034,2029007034,2029008034,2029009034,2029010034,2029011034,2029012034,2029013034,2029014034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2029001035,null,2029002035,{"$f":"K48+1000","v":2029003035},2029004035,2029005035,2029006035,2029007035,2029008035,2029009035,2029010035,2029011035,2029012035,2029013035,2029014035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2029001036,null,2029002036,{"$f":"K49+1000","v":2029003036},2029004036,2029005036,2029006036,2029007036,2029008036,2029009036,2029010036,2029011036,2029012036,2029013036,2029014036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2029001037,null,2029002037,{"$f":"K50+1000","v":2029003037},2029004037,2029005037,2029006037,2029007037,2029008037,2029009037,2029010037,2029011037,2029012037,2029013037,2029014037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2029001038,null,2029002038,{"$f":"K51+1000","v":2029003038},2029004038,2029005038,2029006038,2029007038,2029008038,2029009038,2029010038,2029011038,2029012038,2029013038,2029014038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2029001039,null,2029002039,{"$f":"K52+1000","v":2029003039},2029004039,2029005039,2029006039,2029007039,2029008039,2029009039,2029010039,2029011039,2029012039,2029013039,2029014039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2029001040,null,2029002040,{"$f":"K53+1000","v":2029003040},2029004040,2029005040,2029006040,2029007040,2029008040,2029009040,2029010040,2029011040,2029012040,2029013040,2029014040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2029001041,null,2029002041,{"$f":"K54+1000","v":2029003041},2029004041,2029005041,2029006041,2029007041,2029008041,2029009041,2029010041,2029011041,2029012041,2029013041,2029014041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2029001042,null,2029002042,{"$f":"K55+1000","v":2029003042},2029004042,2029005042,2029006042,2029007042,2029008042,2029009042,2029010042,2029011042,2029012042,2029013042,2029014042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2029001043,null,2029002043,{"$f":"K56+1000","v":2029003043},2029004043,2029005043,2029006043,2029007043,2029008043,2029009043,2029010043,2029011043,2029012043,2029013043,2029014043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2029001044,null,2029002044,{"$f":"K57+1000","v":2029003044},2029004044,2029005044,2029006044,2029007044,2029008044,2029009044,2029010044,2029011044,2029012044,2029013044,2029014044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2029001045,null,2029002045,{"$f":"K58+1000","v":2029003045},2029004045,2029005045,2029006045,2029007045,2029008045,2029009045,2029010045,2029011045,2029012045,2029013045,2029014045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2029001046,null,2029002046,{"$f":"K59+1000","v":2029003046},2029004046,2029005046,2029006046,2029007046,2029008046,2029009046,2029010046,2029011046,2029012046,2029013046,2029014046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2029001047,null,2029002047,{"$f":"K60+1000","v":2029003047},2029004047,2029005047,2029006047,2029007047,2029008047,2029009047,2029010047,2029011047,2029012047,2029013047,2029014047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2029001048,null,2029002048,{"$f":"K61+1000","v":2029003048},2029004048,2029005048,2029006048,2029007048,2029008048,2029009048,2029010048,2029011048,2029012048,2029013048,2029014048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2029001049,null,2029002049,{"$f":"K62+1000","v":2029003049},2029004049,2029005049,2029006049,2029007049,2029008049,2029009049,2029010049,2029011049,2029012049,2029013049,2029014049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2029001050,null,2029002050,{"$f":"K63+1000","v":2029003050},2029004050,2029005050,2029006050,2029007050,2029008050,2029009050,2029010050,2029011050,2029012050,2029013050,2029014050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2029001051,null,2029002051,{"$f":"K64+1000","v":2029003051},2029004051,2029005051,2029006051,2029007051,2029008051,2029009051,2029010051,2029011051,2029012051,2029013051,2029014051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2029001052,null,2029002052,{"$f":"K65+1000","v":2029003052},2029004052,2029005052,2029006052,2029007052,2029008052,2029009052,2029010052,2029011052,2029012052,2029013052,2029014052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2029001053,null,2029002053,{"$f":"K66+1000","v":2029003053},2029004053,2029005053,2029006053,2029007053,2029008053,2029009053,2029010053,2029011053,2029012053,2029013053,2029014053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2029001054,null,2029002054,{"$f":"K67+1000","v":2029003054},2029004054,2029005054,2029006054,2029007054,2029008054,2029009054,2029010054,2029011054,2029012054,2029013054,2029014054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2029001055,null,2029002055,{"$f":"K68+1000","v":2029003055},2029004055,2029005055,2029006055,2029007055,2029008055,2029009055,2029010055,2029011055,2029012055,2029013055,2029014055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2029001056,null,2029002056,{"$f":"K69+1000","v":2029003056},2029004056,2029005056,2029006056,2029007056,2029008056,2029009056,2029010056,2029011056,2029012056,2029013056,2029014056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2029001057,null,2029002057,{"$f":"K70+1000","v":2029003057},2029004057,2029005057,2029006057,2029007057,2029008057,2029009057,2029010057,2029011057,2029012057,2029013057,2029014057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2029001058,null,2029002058,{"$f":"K71+1000","v":2029003058},2029004058,2029005058,2029006058,2029007058,2029008058,2029009058,2029010058,2029011058,2029012058,2029013058,2029014058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2029001059,null,2029002059,{"$f":"K72+1000","v":2029003059},2029004059,2029005059,2029006059,2029007059,2029008059,2029009059,2029010059,2029011059,2029012059,2029013059,2029014059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2029001060,null,2029002060,{"$f":"K73+1000","v":2029003060},2029004060,2029005060,2029006060,2029007060,2029008060,2029009060,2029010060,2029011060,2029012060,2029013060,2029014060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2029001061,null,2029002061,{"$f":"K74+1000","v":2029003061},2029004061,2029005061,2029006061,2029007061,2029008061,2029009061,2029010061,2029011061,2029012061,2029013061,2029014061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2029001062,null,2029002062,{"$f":"K75+1000","v":2029003062},2029004062,2029005062,2029006062,2029007062,2029008062,2029009062,2029010062,2029011062,2029012062,2029013062,2029014062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2029001063,null,2029002063,{"$f":"K76+1000","v":2029003063},2029004063,2029005063,2029006063,2029007063,2029008063,2029009063,2029010063,2029011063,2029012063,2029013063,2029014063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2029001064,null,2029002064,{"$f":"K77+1000","v":2029003064},2029004064,2029005064,2029006064,2029007064,2029008064,2029009064,2029010064,2029011064,2029012064,2029013064,2029014064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2029001065,null,2029002065,{"$f":"K78+1000","v":2029003065},2029004065,2029005065,2029006065,2029007065,2029008065,2029009065,2029010065,2029011065,2029012065,2029013065,2029014065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2029001066,null,2029002066,{"$f":"K79+1000","v":2029003066},2029004066,2029005066,2029006066,2029007066,2029008066,2029009066,2029010066,2029011066,2029012066,2029013066,2029014066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2029001067},null,{"$f":"I83+1000","v":2029002067},{"$f":"K83+1000","v":2029003067},2029004067,2029005067,2029006067,2029007067,2029008067,2029009067,2029010067,2029011067,2029012067,2029013067,2029014067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2029001068},null,2029002068,{"$f":"K84+1000","v":2029003068},2029004068,2029005068,2029006068,2029007068,2029008068,2029009068,2029010068,2029011068,2029012068,2029013068,2029014068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2029001069},null,2029002069,{"$f":"K85+1000","v":2029003069},2029004069,2029005069,2029006069,2029007069,2029008069,2029009069,2029010069,2029011069,2029012069,2029013069,2029014069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2029001070},null,2029002070,{"$f":"K86+1000","v":2029003070},2029004070,2029005070,2029006070,2029007070,2029008070,2029009070,2029010070,2029011070,2029012070,2029013070,2029014070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2029001071},null,2029002071,{"$f":"K87+1000","v":2029003071},2029004071,2029005071,2029006071,2029007071,2029008071,2029009071,2029010071,2029011071,2029012071,2029013071,2029014071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2029001072},null,2029002072,{"$f":"K88+1000","v":2029003072},2029004072,2029005072,2029006072,2029007072,2029008072,2029009072,2029010072,2029011072,2029012072,2029013072,2029014072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2029001073},null,{"$f":"I92+1000","v":2029002073},{"$f":"K92+1000","v":2029003073},2029004073,2029005073,2029006073,2029007073,2029008073,2029009073,2029010073,2029011073,2029012073,2029013073,2029014073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2029001074},null,{"$f":"I93+1000","v":2029002074},{"$f":"K93+1000","v":2029003074},2029004074,2029005074,2029006074,2029007074,2029008074,2029009074,2029010074,2029011074,2029012074,2029013074,2029014074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2029001075},null,{"$f":"I94+1000","v":2029002075},{"$f":"K94+1000","v":2029003075},2029004075,2029005075,2029006075,2029007075,2029008075,2029009075,2029010075,2029011075,2029012075,2029013075,2029014075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2029001076},null,{"$f":"I95+1000","v":2029002076},{"$f":"K95+1000","v":2029003076},2029004076,2029005076,2029006076,2029007076,2029008076,2029009076,2029010076,2029011076,2029012076,2029013076,2029014076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2029001077},null,{"$f":"I96+1000","v":2029002077},{"$f":"K96+1000","v":2029003077},2029004077,2029005077,2029006077,2029007077,2029008077,2029009077,2029010077,2029011077,2029012077,2029013077,2029014077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2029000000}]

{"sheet":"NL Insurer-Com_Liability","index":49,"n_rows":100,"n_cols":23,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,22],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8]]}
[]
[null,null,"Liability"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Directors and officers","Employer liability","Product liability","Professional indemnity","Public liability","Aviation","Engineering","Marine","Motor","Rail","Transport","Personal","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2049001001,null,{"$f":"I11+1000","v":2049002001},{"$f":"K11+1000","v":2049003001},{"$f":"L11+1000","v":2049004001},2049005001,2049006001,2049007001,2049008001,2049009001,2049010001,2049011001,2049012001,2049013001,2049014001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2049001002},null,2049002002,{"$f":"K12+1000","v":2049003002},2049004002,2049005002,2049006002,2049007002,2049008002,2049009002,2049010002,2049011002,2049012002,2049013002,2049014002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2049001003,null,2049002003,{"$f":"K13+1000","v":2049003003},2049004003,2049005003,2049006003,2049007003,2049008003,2049009003,2049010003,2049011003,2049012003,2049013003,2049014003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2049001004,null,2049002004,{"$f":"K14+1000","v":2049003004},2049004004,2049005004,2049006004,2049007004,2049008004,2049009004,2049010004,2049011004,2049012004,2049013004,2049014004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2049001005,null,2049002005,{"$f":"K15+1000","v":2049003005},2049004005,2049005005,2049006005,2049007005,2049008005,2049009005,2049010005,2049011005,2049012005,2049013005,2049014005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2049001006,null,2049002006,{"$f":"K16+1000","v":2049003006},2049004006,2049005006,2049006006,2049007006,2049008006,2049009006,2049010006,2049011006,2049012006,2049013006,2049014006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2049001007,null,2049002007,{"$f":"K17+1000","v":2049003007},2049004007,2049005007,2049006007,2049007007,2049008007,2049009007,2049010007,2049011007,2049012007,2049013007,2049014007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2049001008},null,{"$f":"I21+1000","v":2049002008},{"$f":"K21+1000","v":2049003008},2049004008,2049005008,2049006008,2049007008,2049008008,2049009008,2049010008,2049011008,2049012008,2049013008,2049014008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2049001009},null,2049002009,{"$f":"K22+1000","v":2049003009},2049004009,2049005009,2049006009,2049007009,2049008009,2049009009,2049010009,2049011009,2049012009,2049013009,2049014009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2049001010,null,2049002010,{"$f":"K23+1000","v":2049003010},2049004010,2049005010,2049006010,2049007010,2049008010,2049009010,2049010010,2049011010,2049012010,2049013010,2049014010]
[null,null,null,"2.3.1","Partially;",null,null,null,2049001011,null,2049002011,{"$f":"K24+1000","v":2049003011},2049004011,2049005011,2049006011,2049007011,2049008011,2049009011,2049010011,2049011011,2049012011,2049013011,2049014011]
[null,null,null,"2.3.2","Fully",null,null,null,2049001012,null,2049002012,{"$f":"K25+1000","v":2049003012},2049004012,2049005012,2049006012,2049007012,2049008012,2049009012,2049010012,2049011012,2049012012,2049013012,2049014012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2049001013,null,2049002013,{"$f":"K26+1000","v":2049003013},2049004013,2049005013,2049006013,2049007013,2049008013,2049009013,2049010013,2049011013,2049012013,2049013013,2049014013]
[null,null,null,"2.4.1","Partially;",null,null,null,2049001014,null,2049002014,{"$f":"K27+1000","v":2049003014},2049004014,2049005014,2049006014,2049007014,2049008014,2049009014,2049010014,2049011014,2049012014,2049013014,2049014014]
[null,null,null,"2.4.2","Fully",null,null,null,2049001015,null,2049002015,{"$f":"K28+1000","v":2049003015},2049004015,2049005015,2049006015,2049007015,2049008015,2049009015,2049010015,2049011015,2049012015,2049013015,2049014015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2049001016,null,2049002016,{"$f":"K29+1000","v":2049003016},2049004016,2049005016,2049006016,2049007016,2049008016,2049009016,2049010016,2049011016,2049012016,2049013016,2049014016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2049001017,null,2049002017,{"$f":"K30+1000","v":2049003017},2049004017,2049005017,2049006017,2049007017,2049008017,2049009017,2049010017,2049011017,2049012017,2049013017,2049014017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2049001018,null,2049002018,{"$f":"K31+1000","v":2049003018},2049004018,2049005018,2049006018,2049007018,2049008018,2049009018,2049010018,2049011018,2049012018,2049013018,2049014018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2049001019,null,2049002019,{"$f":"K32+1000","v":2049003019},2049004019,2049005019,2049006019,2049007019,2049008019,2049009019,2049010019,2049011019,2049012019,2049013019,2049014019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2049001020,null,2049002020,{"$f":"K33+1000","v":2049003020},2049004020,2049005020,2049006020,2049007020,2049008020,2049009020,2049010020,2049011020,2049012020,2049013020,2049014020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2049001021,null,2049002021,{"$f":"K34+1000","v":2049003021},2049004021,2049005021,2049006021,2049007021,2049008021,2049009021,2049010021,2049011021,2049012021,2049013021,2049014021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2049001022,null,2049002022,{"$f":"K35+1000","v":2049003022},2049004022,2049005022,2049006022,2049007022,2049008022,2049009022,2049010022,2049011022,2049012022,2049013022,2049014022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2049001023,null,2049002023,{"$f":"K36+1000","v":2049003023},2049004023,2049005023,2049006023,2049007023,2049008023,2049009023,2049010023,2049011023,2049012023,2049013023,2049014023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2049001024,null,2049002024,{"$f":"K37+1000","v":2049003024},2049004024,2049005024,2049006024,2049007024,2049008024,2049009024,2049010024,2049011024,2049012024,2049013024,2049014024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2049001025,null,2049002025,{"$f":"K38+1000","v":2049003025},2049004025,2049005025,2049006025,2049007025,2049008025,2049009025,2049010025,2049011025,2049012025,2049013025,2049014025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2049001026,null,2049002026,{"$f":"K39+1000","v":2049003026},2049004026,2049005026,2049006026,2049007026,2049008026,2049009026,2049010026,2049011026,2049012026,2049013026,2049014026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2049001027,null,2049002027,{"$f":"K40+1000","v":2049003027},2049004027,2049005027,2049006027,2049007027,2049008027,2049009027,2049010027,2049011027,2049012027,2049013027,2049014027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2049001028,null,2049002028,{"$f":"K41+1000","v":2049003028},2049004028,2049005028,2049006028,2049007028,2049008028,2049009028,2049010028,2049011028,2049012028,2049013028,2049014028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2049001029,null,2049002029,{"$f":"K42+1000","v":2049003029},2049004029,2049005029,2049006029,2049007029,2049008029,2049009029,2049010029,2049011029,2049012029,2049013029,2049014029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2049001030,null,2049002030,{"$f":"K43+1000","v":2049003030},2049004030,2049005030,2049006030,2049007030,2049008030,2049009030,2049010030,2049011030,2049012030,2049013030,2049014030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2049001031,null,2049002031,{"$f":"K44+1000","v":2049003031},2049004031,2049005031,2049006031,2049007031,2049008031,2049009031,2049010031,2049011031,2049012031,2049013031,2049014031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2049001032,null,2049002032,{"$f":"K45+1000","v":2049003032},2049004032,2049005032,2049006032,2049007032,2049008032,2049009032,2049010032,2049011032,2049012032,2049013032,2049014032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2049001033,null,2049002033,{"$f":"K46+1000","v":2049003033},2049004033,2049005033,2049006033,2049007033,2049008033,2049009033,2049010033,2049011033,2049012033,2049013033,2049014033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2049001034,null,2049002034,{"$f":"K47+1000","v":2049003034},2049004034,2049005034,2049006034,2049007034,2049008034,2049009034,2049010034,2049011034,2049012034,2049013034,2049014034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2049001035,null,2049002035,{"$f":"K48+1000","v":2049003035},2049004035,2049005035,2049006035,2049007035,2049008035,2049009035,2049010035,2049011035,2049012035,2049013035,2049014035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2049001036,null,2049002036,{"$f":"K49+1000","v":2049003036},2049004036,2049005036,2049006036,2049007036,2049008036,2049009036,2049010036,2049011036,2049012036,2049013036,2049014036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2049001037,null,2049002037,{"$f":"K50+1000","v":2049003037},2049004037,2049005037,2049006037,2049007037,2049008037,2049009037,2049010037,2049011037,2049012037,2049013037,2049014037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2049001038,null,2049002038,{"$f":"K51+1000","v":2049003038},2049004038,2049005038,2049006038,2049007038,2049008038,2049009038,2049010038,2049011038,2049012038,2049013038,2049014038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2049001039,null,2049002039,{"$f":"K52+1000","v":2049003039},2049004039,2049005039,2049006039,2049007039,2049008039,2049009039,2049010039,2049011039,2049012039,2049013039,2049014039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2049001040,null,2049002040,{"$f":"K53+1000","v":2049003040},2049004040,2049005040,2049006040,2049007040,2049008040,2049009040,2049010040,2049011040,2049012040,2049013040,2049014040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2049001041,null,2049002041,{"$f":"K54+1000","v":2049003041},2049004041,2049005041,2049006041,2049007041,2049008041,2049009041,2049010041,2049011041,2049012041,2049013041,2049014041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2049001042,null,2049002042,{"$f":"K55+1000","v":2049003042},2049004042,2049005042,2049006042,2049007042,2049008042,2049009042,2049010042,2049011042,2049012042,2049013042,2049014042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2049001043,null,2049002043,{"$f":"K56+1000","v":2049003043},2049004043,2049005043,2049006043,2049007043,2049008043,2049009043,2049010043,2049011043,2049012043,2049013043,2049014043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2049001044,null,2049002044,{"$f":"K57+1000","v":2049003044},2049004044,2049005044,2049006044,2049007044,2049008044,2049009044,2049010044,2049011044,2049012044,2049013044,2049014044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2049001045,null,2049002045,{"$f":"K58+1000","v":2049003045},2049004045,2049005045,2049006045,2049007045,2049008045,2049009045,2049010045,2049011045,2049012045,2049013045,2049014045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2049001046,null,2049002046,{"$f":"K59+1000","v":2049003046},2049004046,2049005046,2049006046,2049007046,2049008046,2049009046,2049010046,2049011046,2049012046,2049013046,2049014046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2049001047,null,2049002047,{"$f":"K60+1000","v":2049003047},2049004047,2049005047,2049006047,2049007047,2049008047,2049009047,2049010047,2049011047,2049012047,2049013047,2049014047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2049001048,null,2049002048,{"$f":"K61+1000","v":2049003048},2049004048,2049005048,2049006048,2049007048,2049008048,2049009048,2049010048,2049011048,2049012048,2049013048,2049014048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2049001049,null,2049002049,{"$f":"K62+1000","v":2049003049},2049004049,2049005049,2049006049,2049007049,2049008049,2049009049,2049010049,2049011049,2049012049,2049013049,2049014049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2049001050,null,2049002050,{"$f":"K63+1000","v":2049003050},2049004050,2049005050,2049006050,2049007050,2049008050,2049009050,2049010050,2049011050,2049012050,2049013050,2049014050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2049001051,null,2049002051,{"$f":"K64+1000","v":2049003051},2049004051,2049005051,2049006051,2049007051,2049008051,2049009051,2049010051,2049011051,2049012051,2049013051,2049014051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2049001052,null,2049002052,{"$f":"K65+1000","v":2049003052},2049004052,2049005052,2049006052,2049007052,2049008052,2049009052,2049010052,2049011052,2049012052,2049013052,2049014052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2049001053,null,2049002053,{"$f":"K66+1000","v":2049003053},2049004053,2049005053,2049006053,2049007053,2049008053,2049009053,2049010053,2049011053,2049012053,2049013053,2049014053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2049001054,null,2049002054,{"$f":"K67+1000","v":2049003054},2049004054,2049005054,2049006054,2049007054,2049008054,2049009054,2049010054,2049011054,2049012054,2049013054,2049014054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2049001055,null,2049002055,{"$f":"K68+1000","v":2049003055},2049004055,2049005055,2049006055,2049007055,2049008055,2049009055,2049010055,2049011055,2049012055,2049013055,2049014055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2049001056,null,2049002056,{"$f":"K69+1000","v":2049003056},2049004056,2049005056,2049006056,2049007056,2049008056,2049009056,2049010056,2049011056,2049012056,2049013056,2049014056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2049001057,null,2049002057,{"$f":"K70+1000","v":2049003057},2049004057,2049005057,2049006057,2049007057,2049008057,2049009057,2049010057,2049011057,2049012057,2049013057,2049014057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2049001058,null,2049002058,{"$f":"K71+1000","v":2049003058},2049004058,2049005058,2049006058,2049007058,2049008058,2049009058,2049010058,2049011058,2049012058,2049013058,2049014058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2049001059,null,2049002059,{"$f":"K72+1000","v":2049003059},2049004059,2049005059,2049006059,2049007059,2049008059,2049009059,2049010059,2049011059,2049012059,2049013059,2049014059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2049001060,null,2049002060,{"$f":"K73+1000","v":2049003060},2049004060,2049005060,2049006060,2049007060,2049008060,2049009060,2049010060,2049011060,2049012060,2049013060,2049014060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2049001061,null,2049002061,{"$f":"K74+1000","v":2049003061},2049004061,2049005061,2049006061,2049007061,2049008061,2049009061,2049010061,2049011061,2049012061,2049013061,2049014061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2049001062,null,2049002062,{"$f":"K75+1000","v":2049003062},2049004062,2049005062,2049006062,2049007062,2049008062,2049009062,2049010062,2049011062,2049012062,2049013062,2049014062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2049001063,null,2049002063,{"$f":"K76+1000","v":2049003063},2049004063,2049005063,2049006063,2049007063,2049008063,2049009063,2049010063,2049011063,2049012063,2049013063,2049014063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2049001064,null,2049002064,{"$f":"K77+1000","v":2049003064},2049004064,2049005064,2049006064,2049007064,2049008064,2049009064,2049010064,2049011064,2049012064,2049013064,2049014064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2049001065,null,2049002065,{"$f":"K78+1000","v":2049003065},2049004065,2049005065,2049006065,2049007065,2049008065,2049009065,2049010065,2049011065,2049012065,2049013065,2049014065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2049001066,null,2049002066,{"$f":"K79+1000","v":2049003066},2049004066,2049005066,2049006066,2049007066,2049008066,2049009066,2049010066,2049011066,2049012066,2049013066,2049014066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2049001067},null,{"$f":"I83+1000","v":2049002067},{"$f":"K83+1000","v":2049003067},2049004067,2049005067,2049006067,2049007067,2049008067,2049009067,2049010067,2049011067,2049012067,2049013067,2049014067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2049001068},null,2049002068,{"$f":"K84+1000","v":2049003068},2049004068,2049005068,2049006068,2049007068,2049008068,2049009068,2049010068,2049011068,2049012068,2049013068,2049014068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2049001069},null,2049002069,{"$f":"K85+1000","v":2049003069},2049004069,2049005069,2049006069,2049007069,2049008069,2049009069,2049010069,2049011069,2049012069,2049013069,2049014069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2049001070},null,2049002070,{"$f":"K86+1000","v":2049003070},2049004070,2049005070,2049006070,2049007070,2049008070,2049009070,2049010070,2049011070,2049012070,2049013070,2049014070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2049001071},null,2049002071,{"$f":"K87+1000","v":2049003071},2049004071,2049005071,2049006071,2049007071,2049008071,2049009071,2049010071,2049011071,2049012071,2049013071,2049014071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2049001072},null,2049002072,{"$f":"K88+1000","v":2049003072},2049004072,2049005072,2049006072,2049007072,2049008072,2049009072,2049010072,2049011072,2049012072,2049013072,2049014072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2049001073},null,{"$f":"I92+1000","v":2049002073},{"$f":"K92+1000","v":2049003073},2049004073,2049005073,2049006073,2049007073,2049008073,2049009073,2049010073,2049011073,2049012073,2049013073,2049014073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2049001074},null,{"$f":"I93+1000","v":2049002074},{"$f":"K93+1000","v":2049003074},2049004074,2049005074,2049006074,2049007074,2049008074,2049009074,2049010074,2049011074,2049012074,2049013074,2049014074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2049001075},null,{"$f":"I94+1000","v":2049002075},{"$f":"K94+1000","v":2049003075},2049004075,2049005075,2049006075,2049007075,2049008075,2049009075,2049010075,2049011075,2049012075,2049013075,2049014075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2049001076},null,{"$f":"I95+1000","v":2049002076},{"$f":"K95+1000","v":2049003076},2049004076,2049005076,2049006076,2049007076,2049008076,2049009076,2049010076,2049011076,2049012076,2049013076,2049014076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2049001077},null,{"$f":"I96+1000","v":2049002077},{"$f":"K96+1000","v":2049003077},2049004077,2049005077,2049006077,2049007077,2049008077,2049009077,2049010077,2049011077,2049012077,2049013077,2049014077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2049000000}]

{"sheet":"NL Insurer-Personal_Legal","index":50,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[114,2,114,9],[115,2,115,9],[113,2,113,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9]]}
[]
[null,null,"Legal Expense"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Legal Expense"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2030001001,null,{"$f":"I11+1000","v":2030002001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2030001002},null,{"$f":"I12+1000","v":2030002002}]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2030001003,null,2030002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2030001004,null,2030002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2030001005,null,2030002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2030001006,null,2030002006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2030001007,null,2030002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2030001008},null,{"$f":"I21+1000","v":2030002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2030001009},null,2030002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2030001010,null,2030002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2030001011,null,2030002011]
[null,null,null,"2.3.2","Fully",null,null,null,2030001012,null,2030002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2030001013,null,2030002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2030001014,null,2030002014]
[null,null,null,"2.4.2","Fully",null,null,null,2030001015,null,2030002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2030001016,null,2030002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2030001017,null,2030002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2030001018,null,2030002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2030001019,null,2030002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2030001020,null,2030002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2030001021,null,2030002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2030001022,null,2030002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2030001023,null,2030002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2030001024,null,2030002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2030001025,null,2030002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2030001026,null,2030002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2030001027,null,2030002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2030001028,null,2030002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2030001029,null,2030002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2030001030,null,2030002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2030001031,null,2030002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2030001032,null,2030002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2030001033,null,2030002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2030001034,null,2030002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2030001035,null,2030002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2030001036,null,2030002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2030001037,null,2030002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2030001038,null,2030002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2030001039,null,2030002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2030001040,null,2030002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2030001041,null,2030002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2030001042,null,2030002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2030001043,null,2030002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2030001044,null,2030002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2030001045,null,2030002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2030001046,null,2030002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2030001047,null,2030002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2030001048,null,2030002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2030001049,null,2030002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2030001050,null,2030002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2030001051,null,2030002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2030001052,null,2030002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2030001053,null,2030002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2030001054,null,2030002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2030001055,null,2030002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2030001056,null,2030002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2030001057,null,2030002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2030001058,null,2030002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2030001059,null,2030002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2030001060,null,2030002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2030001061,null,2030002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2030001062,null,2030002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2030001063,null,2030002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2030001064,null,2030002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2030001065,null,2030002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2030001066,null,2030002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2030001067},null,{"$f":"I83+1000","v":2030002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2030001068},null,2030002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2030001069},null,2030002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2030001070},null,2030002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2030001071},null,2030002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2030001072},null,2030002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2030001073},null,{"$f":"I92+1000","v":2030002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2030001074},null,{"$f":"I93+1000","v":2030002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2030001075},null,{"$f":"I94+1000","v":2030002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2030001076},null,{"$f":"I95+1000","v":2030002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2030001077},null,{"$f":"I96+1000","v":2030002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2030000000}]

{"sheet":"NL Insurer-Com_Legal","index":51,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[107,2,107,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[114,2,114,9],[115,2,115,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9]]}
[]
[null,null,"Legal Expense"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Legal Expense"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2048001001,null,{"$f":"I11+1000","v":2048002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2048001002},null,2048002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2048001003,null,2048002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2048001004,null,2048002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2048001005,null,2048002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2048001006,null,2048002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2048001007,null,2048002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2048001008},null,{"$f":"I21+1000","v":2048002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2048001009},null,2048002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2048001010,null,2048002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2048001011,null,2048002011]
[null,null,null,"2.3.2","Fully",null,null,null,2048001012,null,2048002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2048001013,null,2048002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2048001014,null,2048002014]
[null,null,null,"2.4.2","Fully",null,null,null,2048001015,null,2048002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2048001016,null,2048002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2048001017,null,2048002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2048001018,null,2048002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2048001019,null,2048002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2048001020,null,2048002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2048001021,null,2048002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2048001022,null,2048002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2048001023,null,2048002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2048001024,null,2048002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2048001025,null,2048002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2048001026,null,2048002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2048001027,null,2048002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2048001028,null,2048002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2048001029,null,2048002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2048001030,null,2048002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2048001031,null,2048002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2048001032,null,2048002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2048001033,null,2048002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2048001034,null,2048002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2048001035,null,2048002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2048001036,null,2048002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2048001037,null,2048002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2048001038,null,2048002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2048001039,null,2048002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2048001040,null,2048002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2048001041,null,2048002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2048001042,null,2048002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2048001043,null,2048002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2048001044,null,2048002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2048001045,null,2048002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2048001046,null,2048002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2048001047,null,2048002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2048001048,null,2048002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2048001049,null,2048002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2048001050,null,2048002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2048001051,null,2048002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2048001052,null,2048002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2048001053,null,2048002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2048001054,null,2048002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2048001055,null,2048002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2048001056,null,2048002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2048001057,null,2048002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2048001058,null,2048002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2048001059,null,2048002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2048001060,null,2048002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2048001061,null,2048002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2048001062,null,2048002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2048001063,null,2048002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2048001064,null,2048002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2048001065,null,2048002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2048001066,null,2048002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2048001067},null,{"$f":"I83+1000","v":2048002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2048001068},null,2048002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2048001069},null,2048002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2048001070},null,2048002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2048001071},null,2048002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2048001072},null,2048002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2048001073},null,{"$f":"I92+1000","v":2048002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2048001074},null,{"$f":"I93+1000","v":2048002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2048001075},null,{"$f":"I94+1000","v":2048002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2048001076},null,{"$f":"I95+1000","v":2048002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2048001077},null,{"$f":"I96+1000","v":2048002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2048000000}]

{"sheet":"NL Insurer-Personal_Transp","index":52,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[114,2,114,9],[115,2,115,9],[113,2,113,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9]]}
[]
[null,null,"Transport"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Transport"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2031001001,null,{"$f":"I11+1000","v":2031002001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2031001002},null,{"$f":"I12+1000","v":2031002002}]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2031001003,null,2031002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2031001004,null,2031002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2031001005,null,2031002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2031001006,null,2031002006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2031001007,null,2031002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2031001008},null,{"$f":"I21+1000","v":2031002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2031001009},null,2031002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2031001010,null,2031002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2031001011,null,2031002011]
[null,null,null,"2.3.2","Fully",null,null,null,2031001012,null,2031002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2031001013,null,2031002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2031001014,null,2031002014]
[null,null,null,"2.4.2","Fully",null,null,null,2031001015,null,2031002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2031001016,null,2031002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2031001017,null,2031002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2031001018,null,2031002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2031001019,null,2031002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2031001020,null,2031002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2031001021,null,2031002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2031001022,null,2031002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2031001023,null,2031002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2031001024,null,2031002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2031001025,null,2031002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2031001026,null,2031002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2031001027,null,2031002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2031001028,null,2031002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2031001029,null,2031002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2031001030,null,2031002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2031001031,null,2031002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2031001032,null,2031002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2031001033,null,2031002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2031001034,null,2031002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2031001035,null,2031002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2031001036,null,2031002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2031001037,null,2031002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2031001038,null,2031002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2031001039,null,2031002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2031001040,null,2031002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2031001041,null,2031002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2031001042,null,2031002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2031001043,null,2031002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2031001044,null,2031002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2031001045,null,2031002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2031001046,null,2031002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2031001047,null,2031002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2031001048,null,2031002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2031001049,null,2031002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2031001050,null,2031002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2031001051,null,2031002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2031001052,null,2031002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2031001053,null,2031002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2031001054,null,2031002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2031001055,null,2031002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2031001056,null,2031002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2031001057,null,2031002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2031001058,null,2031002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2031001059,null,2031002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2031001060,null,2031002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2031001061,null,2031002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2031001062,null,2031002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2031001063,null,2031002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2031001064,null,2031002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2031001065,null,2031002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2031001066,null,2031002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2031001067},null,{"$f":"I83+1000","v":2031002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2031001068},null,2031002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2031001069},null,2031002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2031001070},null,2031002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2031001071},null,2031002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2031001072},null,2031002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2031001073},null,{"$f":"I92+1000","v":2031002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2031001074},null,{"$f":"I93+1000","v":2031002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2031001075},null,{"$f":"I94+1000","v":2031002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2031001076},null,{"$f":"I95+1000","v":2031002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2031001077},null,{"$f":"I96+1000","v":2031002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2031000000}]

{"sheet":"NL Insurer-Com_Transp","index":53,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[107,2,107,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[114,2,114,9],[115,2,115,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9]]}
[]
[null,null,"Transport"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Transport"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2047001001,null,{"$f":"I11+1000","v":2047002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2047001002},null,2047002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2047001003,null,2047002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2047001004,null,2047002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2047001005,null,2047002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2047001006,null,2047002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2047001007,null,2047002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2047001008},null,{"$f":"I21+1000","v":2047002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2047001009},null,2047002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2047001010,null,2047002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2047001011,null,2047002011]
[null,null,null,"2.3.2","Fully",null,null,null,2047001012,null,2047002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2047001013,null,2047002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2047001014,null,2047002014]
[null,null,null,"2.4.2","Fully",null,null,null,2047001015,null,2047002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2047001016,null,2047002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2047001017,null,2047002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2047001018,null,2047002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2047001019,null,2047002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2047001020,null,2047002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2047001021,null,2047002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2047001022,null,2047002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2047001023,null,2047002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2047001024,null,2047002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2047001025,null,2047002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2047001026,null,2047002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2047001027,null,2047002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2047001028,null,2047002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2047001029,null,2047002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2047001030,null,2047002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2047001031,null,2047002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2047001032,null,2047002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2047001033,null,2047002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2047001034,null,2047002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2047001035,null,2047002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2047001036,null,2047002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2047001037,null,2047002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2047001038,null,2047002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2047001039,null,2047002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2047001040,null,2047002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2047001041,null,2047002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2047001042,null,2047002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2047001043,null,2047002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2047001044,null,2047002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2047001045,null,2047002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2047001046,null,2047002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2047001047,null,2047002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2047001048,null,2047002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2047001049,null,2047002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2047001050,null,2047002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2047001051,null,2047002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2047001052,null,2047002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2047001053,null,2047002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2047001054,null,2047002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2047001055,null,2047002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2047001056,null,2047002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2047001057,null,2047002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2047001058,null,2047002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2047001059,null,2047002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2047001060,null,2047002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2047001061,null,2047002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2047001062,null,2047002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2047001063,null,2047002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2047001064,null,2047002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2047001065,null,2047002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2047001066,null,2047002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2047001067},null,{"$f":"I83+1000","v":2047002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2047001068},null,2047002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2047001069},null,2047002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2047001070},null,2047002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2047001071},null,2047002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2047001072},null,2047002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2047001073},null,{"$f":"I92+1000","v":2047002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2047001074},null,{"$f":"I93+1000","v":2047002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2047001075},null,{"$f":"I94+1000","v":2047002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2047001076},null,{"$f":"I95+1000","v":2047002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2047001077},null,{"$f":"I96+1000","v":2047002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2047000000}]

{"sheet":"NL Insurer-Personal_Motor","index":54,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Motor"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Comprehensive","3rd Party","3rd Party, Fire & Theft","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2033001001,null,{"$f":"I11+1000","v":2033002001},{"$f":"K11+1000","v":2033003001},{"$f":"L11+1000","v":2033004001},{"$f":"M11+1000","v":2033005001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2033001002},null,2033002002,{"$f":"K12+1000","v":2033003002},2033004002,2033005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2033001003,null,2033002003,2033003003,2033004003,2033005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2033001004,null,2033002004,2033003004,2033004004,2033005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2033001005,null,2033002005,2033003005,2033004005,2033005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2033001006,null,2033002006,2033003006,2033004006,2033005006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2033001007,null,2033002007,2033003007,2033004007,2033005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2033001008},null,{"$f":"I21+1000","v":2033002008},{"$f":"K21+1000","v":2033003008},2033004008,2033005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2033001009},null,2033002009,2033003009,2033004009,2033005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2033001010,null,2033002010,2033003010,2033004010,2033005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2033001011,null,2033002011,2033003011,2033004011,2033005011]
[null,null,null,"2.3.2","Fully",null,null,null,2033001012,null,2033002012,2033003012,2033004012,2033005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2033001013,null,2033002013,2033003013,2033004013,2033005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2033001014,null,2033002014,2033003014,2033004014,2033005014]
[null,null,null,"2.4.2","Fully",null,null,null,2033001015,null,2033002015,2033003015,2033004015,2033005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2033001016,null,2033002016,2033003016,2033004016,2033005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2033001017,null,2033002017,2033003017,2033004017,2033005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2033001018,null,2033002018,2033003018,2033004018,2033005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2033001019,null,2033002019,2033003019,2033004019,2033005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2033001020,null,2033002020,2033003020,2033004020,2033005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2033001021,null,2033002021,2033003021,2033004021,2033005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2033001022,null,2033002022,2033003022,2033004022,2033005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2033001023,null,2033002023,2033003023,2033004023,2033005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2033001024,null,2033002024,2033003024,2033004024,2033005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2033001025,null,2033002025,2033003025,2033004025,2033005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2033001026,null,2033002026,2033003026,2033004026,2033005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2033001027,null,2033002027,2033003027,2033004027,2033005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2033001028,null,2033002028,2033003028,2033004028,2033005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2033001029,null,2033002029,2033003029,2033004029,2033005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2033001030,null,2033002030,2033003030,2033004030,2033005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2033001031,null,2033002031,2033003031,2033004031,2033005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2033001032,null,2033002032,2033003032,2033004032,2033005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2033001033,null,2033002033,2033003033,2033004033,2033005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2033001034,null,2033002034,2033003034,2033004034,2033005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2033001035,null,2033002035,2033003035,2033004035,2033005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2033001036,null,2033002036,2033003036,2033004036,2033005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2033001037,null,2033002037,2033003037,2033004037,2033005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2033001038,null,2033002038,2033003038,2033004038,2033005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2033001039,null,2033002039,2033003039,2033004039,2033005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2033001040,null,2033002040,2033003040,2033004040,2033005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2033001041,null,2033002041,2033003041,2033004041,2033005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2033001042,null,2033002042,2033003042,2033004042,2033005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2033001043,null,2033002043,2033003043,2033004043,2033005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2033001044,null,2033002044,2033003044,2033004044,2033005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2033001045,null,2033002045,2033003045,2033004045,2033005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2033001046,null,2033002046,2033003046,2033004046,2033005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2033001047,null,2033002047,2033003047,2033004047,2033005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2033001048,null,2033002048,2033003048,2033004048,2033005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2033001049,null,2033002049,2033003049,2033004049,2033005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2033001050,null,2033002050,2033003050,2033004050,2033005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2033001051,null,2033002051,2033003051,2033004051,2033005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2033001052,null,2033002052,2033003052,2033004052,2033005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2033001053,null,2033002053,2033003053,2033004053,2033005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2033001054,null,2033002054,2033003054,2033004054,2033005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2033001055,null,2033002055,2033003055,2033004055,2033005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2033001056,null,2033002056,2033003056,2033004056,2033005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2033001057,null,2033002057,2033003057,2033004057,2033005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2033001058,null,2033002058,2033003058,2033004058,2033005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2033001059,null,2033002059,2033003059,2033004059,2033005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2033001060,null,2033002060,2033003060,2033004060,2033005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2033001061,null,2033002061,2033003061,2033004061,2033005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2033001062,null,2033002062,2033003062,2033004062,2033005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2033001063,null,2033002063,2033003063,2033004063,2033005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2033001064,null,2033002064,2033003064,2033004064,2033005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2033001065,null,2033002065,2033003065,2033004065,2033005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2033001066,null,2033002066,2033003066,2033004066,2033005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2033001067},null,{"$f":"I83+1000","v":2033002067},{"$f":"K83+1000","v":2033003067},2033004067,2033005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2033001068},null,2033002068,2033003068,2033004068,2033005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2033001069},null,2033002069,2033003069,2033004069,2033005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2033001070},null,2033002070,2033003070,2033004070,2033005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2033001071},null,2033002071,2033003071,2033004071,2033005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2033001072},null,2033002072,2033003072,2033004072,2033005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2033001073},null,{"$f":"I92+1000","v":2033002073},{"$f":"K92+1000","v":2033003073},2033004073,2033005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2033001074},null,{"$f":"I93+1000","v":2033002074},2033003074,2033004074,2033005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2033001075},null,{"$f":"I94+1000","v":2033002075},2033003075,2033004075,2033005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2033001076},null,{"$f":"I95+1000","v":2033002076},2033003076,2033004076,2033005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2033001077},null,{"$f":"I96+1000","v":2033002077},2033003077,2033004077,2033005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2033000000}]

{"sheet":"NL Insurer-Com_Motor","index":55,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8]]}
[]
[null,null,"Motor"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Comprehensive","3rd Party","3rd Party, Fire & Theft","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2032001001,null,{"$f":"I11+1000","v":2032002001},{"$f":"K11+1000","v":2032003001},2032004001,2032005001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2032001002},null,{"$f":"I12+1000","v":2032002002},2032003002,2032004002,2032005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2032001003,null,2032002003,2032003003,2032004003,2032005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2032001004,null,2032002004,2032003004,2032004004,2032005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2032001005,null,2032002005,2032003005,2032004005,2032005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2032001006,null,2032002006,2032003006,2032004006,2032005006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2032001007,null,2032002007,2032003007,2032004007,2032005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2032001008},null,{"$f":"I21+1000","v":2032002008},{"$f":"K21+1000","v":2032003008},2032004008,2032005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2032001009},null,{"$f":"I22+1000","v":2032002009},2032003009,2032004009,2032005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2032001010,null,2032002010,2032003010,2032004010,2032005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2032001011,null,2032002011,2032003011,2032004011,2032005011]
[null,null,null,"2.3.2","Fully",null,null,null,2032001012,null,2032002012,2032003012,2032004012,2032005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2032001013,null,2032002013,2032003013,2032004013,2032005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2032001014,null,2032002014,2032003014,2032004014,2032005014]
[null,null,null,"2.4.2","Fully",null,null,null,2032001015,null,2032002015,2032003015,2032004015,2032005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2032001016,null,2032002016,2032003016,2032004016,2032005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2032001017,null,2032002017,2032003017,2032004017,2032005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2032001018,null,2032002018,2032003018,2032004018,2032005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2032001019,null,2032002019,2032003019,2032004019,2032005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2032001020,null,2032002020,2032003020,2032004020,2032005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2032001021,null,2032002021,2032003021,2032004021,2032005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2032001022,null,2032002022,2032003022,2032004022,2032005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2032001023,null,2032002023,2032003023,2032004023,2032005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2032001024,null,2032002024,2032003024,2032004024,2032005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2032001025,null,2032002025,2032003025,2032004025,2032005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2032001026,null,2032002026,2032003026,2032004026,2032005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2032001027,null,2032002027,2032003027,2032004027,2032005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2032001028,null,2032002028,2032003028,2032004028,2032005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2032001029,null,2032002029,2032003029,2032004029,2032005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2032001030,null,2032002030,2032003030,2032004030,2032005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2032001031,null,2032002031,2032003031,2032004031,2032005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2032001032,null,2032002032,2032003032,2032004032,2032005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2032001033,null,2032002033,2032003033,2032004033,2032005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2032001034,null,2032002034,2032003034,2032004034,2032005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2032001035,null,2032002035,2032003035,2032004035,2032005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2032001036,null,2032002036,2032003036,2032004036,2032005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2032001037,null,2032002037,2032003037,2032004037,2032005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2032001038,null,2032002038,2032003038,2032004038,2032005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2032001039,null,2032002039,2032003039,2032004039,2032005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2032001040,null,2032002040,2032003040,2032004040,2032005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2032001041,null,2032002041,2032003041,2032004041,2032005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2032001042,null,2032002042,2032003042,2032004042,2032005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2032001043,null,2032002043,2032003043,2032004043,2032005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2032001044,null,2032002044,2032003044,2032004044,2032005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2032001045,null,2032002045,2032003045,2032004045,2032005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2032001046,null,2032002046,2032003046,2032004046,2032005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2032001047,null,2032002047,2032003047,2032004047,2032005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2032001048,null,2032002048,2032003048,2032004048,2032005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2032001049,null,2032002049,2032003049,2032004049,2032005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2032001050,null,2032002050,2032003050,2032004050,2032005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2032001051,null,2032002051,2032003051,2032004051,2032005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2032001052,null,2032002052,2032003052,2032004052,2032005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2032001053,null,2032002053,2032003053,2032004053,2032005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2032001054,null,2032002054,2032003054,2032004054,2032005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2032001055,null,2032002055,2032003055,2032004055,2032005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2032001056,null,2032002056,2032003056,2032004056,2032005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2032001057,null,2032002057,2032003057,2032004057,2032005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2032001058,null,2032002058,2032003058,2032004058,2032005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2032001059,null,2032002059,2032003059,2032004059,2032005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2032001060,null,2032002060,2032003060,2032004060,2032005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2032001061,null,2032002061,2032003061,2032004061,2032005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2032001062,null,2032002062,2032003062,2032004062,2032005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2032001063,null,2032002063,2032003063,2032004063,2032005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2032001064,null,2032002064,2032003064,2032004064,2032005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2032001065,null,2032002065,2032003065,2032004065,2032005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2032001066,null,2032002066,2032003066,2032004066,2032005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2032001067},null,{"$f":"I83+1000","v":2032002067},{"$f":"K83+1000","v":2032003067},2032004067,2032005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2032001068},null,2032002068,2032003068,2032004068,2032005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2032001069},null,2032002069,2032003069,2032004069,2032005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2032001070},null,2032002070,2032003070,2032004070,2032005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2032001071},null,2032002071,2032003071,2032004071,2032005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2032001072},null,2032002072,2032003072,2032004072,2032005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2032001073},null,{"$f":"I92+1000","v":2032002073},{"$f":"K92+1000","v":2032003073},2032004073,2032005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2032001074},null,{"$f":"I93+1000","v":2032002074},2032003074,2032004074,2032005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2032001075},null,{"$f":"I94+1000","v":2032002075},2032003075,2032004075,2032005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2032001076},null,{"$f":"I95+1000","v":2032002076},2032003076,2032004076,2032005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2032001077},null,{"$f":"I96+1000","v":2032002077},2032003077,2032004077,2032005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2032000000}]

{"sheet":"NL Insurer-Personal_Property","index":56,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Property"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Content","Specified items","Building structure","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2034001001,null,{"$f":"I11+1000","v":2034002001},{"$f":"K11+1000","v":2034003001},2034004001,2034005001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2034001002},null,2034002002,2034003002,2034004002,2034005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2034001003,null,2034002003,2034003003,2034004003,2034005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2034001004,null,2034002004,2034003004,2034004004,2034005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2034001005,null,2034002005,2034003005,2034004005,2034005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2034001006,null,2034002006,2034003006,2034004006,2034005006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2034001007,null,2034002007,2034003007,2034004007,2034005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2034001008},null,{"$f":"I21+1000","v":2034002008},{"$f":"K21+1000","v":2034003008},2034004008,2034005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2034001009},null,2034002009,2034003009,2034004009,2034005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2034001010,null,2034002010,2034003010,2034004010,2034005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2034001011,null,2034002011,2034003011,2034004011,2034005011]
[null,null,null,"2.3.2","Fully",null,null,null,2034001012,null,2034002012,2034003012,2034004012,2034005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2034001013,null,2034002013,2034003013,2034004013,2034005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2034001014,null,2034002014,2034003014,2034004014,2034005014]
[null,null,null,"2.4.2","Fully",null,null,null,2034001015,null,2034002015,2034003015,2034004015,2034005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2034001016,null,2034002016,2034003016,2034004016,2034005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2034001017,null,2034002017,2034003017,2034004017,2034005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2034001018,null,2034002018,2034003018,2034004018,2034005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2034001019,null,2034002019,2034003019,2034004019,2034005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2034001020,null,2034002020,2034003020,2034004020,2034005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2034001021,null,2034002021,2034003021,2034004021,2034005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2034001022,null,2034002022,2034003022,2034004022,2034005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2034001023,null,2034002023,2034003023,2034004023,2034005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2034001024,null,2034002024,2034003024,2034004024,2034005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2034001025,null,2034002025,2034003025,2034004025,2034005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2034001026,null,2034002026,2034003026,2034004026,2034005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2034001027,null,2034002027,2034003027,2034004027,2034005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2034001028,null,2034002028,{"$f":"K41+1000","v":2034003028},2034004028,2034005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2034001029,null,2034002029,2034003029,2034004029,2034005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2034001030,null,2034002030,2034003030,2034004030,2034005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2034001031,null,2034002031,2034003031,2034004031,2034005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2034001032,null,2034002032,2034003032,2034004032,2034005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2034001033,null,2034002033,2034003033,2034004033,2034005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2034001034,null,2034002034,2034003034,2034004034,2034005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2034001035,null,2034002035,2034003035,2034004035,2034005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2034001036,null,2034002036,2034003036,2034004036,2034005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2034001037,null,2034002037,2034003037,2034004037,2034005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2034001038,null,2034002038,2034003038,2034004038,2034005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2034001039,null,2034002039,2034003039,2034004039,2034005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2034001040,null,2034002040,2034003040,2034004040,2034005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2034001041,null,2034002041,2034003041,2034004041,2034005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2034001042,null,2034002042,2034003042,2034004042,2034005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2034001043,null,2034002043,2034003043,2034004043,2034005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2034001044,null,2034002044,2034003044,2034004044,2034005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2034001045,null,2034002045,2034003045,2034004045,2034005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2034001046,null,2034002046,2034003046,2034004046,2034005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2034001047,null,2034002047,2034003047,2034004047,2034005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2034001048,null,2034002048,{"$f":"K61+1000","v":2034003048},2034004048,2034005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2034001049,null,2034002049,2034003049,2034004049,2034005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2034001050,null,2034002050,2034003050,2034004050,2034005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2034001051,null,2034002051,2034003051,2034004051,2034005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2034001052,null,2034002052,2034003052,2034004052,2034005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2034001053,null,2034002053,2034003053,2034004053,2034005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2034001054,null,2034002054,2034003054,2034004054,2034005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2034001055,null,2034002055,2034003055,2034004055,2034005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2034001056,null,2034002056,2034003056,2034004056,2034005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2034001057,null,2034002057,2034003057,2034004057,2034005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2034001058,null,2034002058,2034003058,2034004058,2034005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2034001059,null,2034002059,2034003059,2034004059,2034005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2034001060,null,2034002060,2034003060,2034004060,2034005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2034001061,null,2034002061,2034003061,2034004061,2034005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2034001062,null,2034002062,2034003062,2034004062,2034005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2034001063,null,2034002063,2034003063,2034004063,2034005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2034001064,null,2034002064,2034003064,2034004064,2034005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2034001065,null,2034002065,2034003065,2034004065,2034005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2034001066,null,2034002066,2034003066,2034004066,2034005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2034001067},null,{"$f":"I83+1000","v":2034002067},{"$f":"K83+1000","v":2034003067},2034004067,2034005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2034001068},null,2034002068,2034003068,2034004068,2034005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2034001069},null,2034002069,2034003069,2034004069,2034005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2034001070},null,2034002070,2034003070,2034004070,2034005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2034001071},null,2034002071,2034003071,2034004071,2034005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2034001072},null,2034002072,2034003072,2034004072,2034005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2034001073},null,{"$f":"I92+1000","v":2034002073},{"$f":"K92+1000","v":2034003073},2034004073,2034005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2034001074},null,{"$f":"I93+1000","v":2034002074},2034003074,2034004074,2034005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2034001075},null,{"$f":"I94+1000","v":2034002075},2034003075,2034004075,2034005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2034001076},null,{"$f":"I95+1000","v":2034002076},2034003076,2034004076,2034005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2034001077},null,{"$f":"I96+1000","v":2034002077},2034003077,2034004077,2034005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2034000000}]

{"sheet":"NL Insurer-Com_Property","index":57,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[111,2,111,8],[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8]]}
[]
[null,null,"Property"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Content","Specified items","Building structure","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2035001001,null,{"$f":"I11+1000","v":2035002001},{"$f":"K11+1000","v":2035003001},2035004001,2035005001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2035001002},null,2035002002,2035003002,2035004002,2035005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2035001003,null,2035002003,2035003003,2035004003,2035005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2035001004,null,2035002004,2035003004,2035004004,2035005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2035001005,null,2035002005,2035003005,2035004005,2035005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2035001006,null,2035002006,2035003006,2035004006,2035005006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2035001007,null,2035002007,2035003007,2035004007,2035005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2035001008},null,{"$f":"I21+1000","v":2035002008},{"$f":"K21+1000","v":2035003008},2035004008,2035005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2035001009},null,2035002009,2035003009,2035004009,2035005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2035001010,null,2035002010,2035003010,2035004010,2035005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2035001011,null,2035002011,2035003011,2035004011,2035005011]
[null,null,null,"2.3.2","Fully",null,null,null,2035001012,null,2035002012,2035003012,2035004012,2035005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2035001013,null,2035002013,2035003013,2035004013,2035005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2035001014,null,2035002014,2035003014,2035004014,2035005014]
[null,null,null,"2.4.2","Fully",null,null,null,2035001015,null,2035002015,2035003015,2035004015,2035005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2035001016,null,2035002016,2035003016,2035004016,2035005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2035001017,null,2035002017,2035003017,2035004017,2035005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2035001018,null,2035002018,2035003018,2035004018,2035005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2035001019,null,2035002019,2035003019,2035004019,2035005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2035001020,null,2035002020,2035003020,2035004020,2035005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2035001021,null,2035002021,2035003021,2035004021,2035005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2035001022,null,2035002022,2035003022,2035004022,2035005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2035001023,null,2035002023,2035003023,2035004023,2035005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2035001024,null,2035002024,2035003024,2035004024,2035005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2035001025,null,2035002025,2035003025,2035004025,2035005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2035001026,null,2035002026,2035003026,2035004026,2035005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2035001027,null,2035002027,2035003027,2035004027,2035005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2035001028,null,2035002028,{"$f":"K41+1000","v":2035003028},2035004028,2035005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2035001029,null,2035002029,2035003029,2035004029,2035005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2035001030,null,2035002030,2035003030,2035004030,2035005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2035001031,null,2035002031,2035003031,2035004031,2035005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2035001032,null,2035002032,2035003032,2035004032,2035005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2035001033,null,2035002033,2035003033,2035004033,2035005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2035001034,null,2035002034,2035003034,2035004034,2035005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2035001035,null,2035002035,2035003035,2035004035,2035005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2035001036,null,2035002036,2035003036,2035004036,2035005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2035001037,null,2035002037,2035003037,2035004037,2035005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2035001038,null,2035002038,2035003038,2035004038,2035005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2035001039,null,2035002039,2035003039,2035004039,2035005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2035001040,null,2035002040,2035003040,2035004040,2035005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2035001041,null,2035002041,2035003041,2035004041,2035005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2035001042,null,2035002042,2035003042,2035004042,2035005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2035001043,null,2035002043,2035003043,2035004043,2035005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2035001044,null,2035002044,2035003044,2035004044,2035005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2035001045,null,2035002045,2035003045,2035004045,2035005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2035001046,null,2035002046,2035003046,2035004046,2035005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2035001047,null,2035002047,2035003047,2035004047,2035005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2035001048,null,2035002048,{"$f":"K61+1000","v":2035003048},2035004048,2035005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2035001049,null,2035002049,2035003049,2035004049,2035005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2035001050,null,2035002050,2035003050,2035004050,2035005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2035001051,null,2035002051,2035003051,2035004051,2035005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2035001052,null,2035002052,2035003052,2035004052,2035005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2035001053,null,2035002053,2035003053,2035004053,2035005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2035001054,null,2035002054,2035003054,2035004054,2035005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2035001055,null,2035002055,2035003055,2035004055,2035005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2035001056,null,2035002056,2035003056,2035004056,2035005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2035001057,null,2035002057,2035003057,2035004057,2035005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2035001058,null,2035002058,2035003058,2035004058,2035005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2035001059,null,2035002059,2035003059,2035004059,2035005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2035001060,null,2035002060,2035003060,2035004060,2035005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2035001061,null,2035002061,2035003061,2035004061,2035005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2035001062,null,2035002062,2035003062,2035004062,2035005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2035001063,null,2035002063,2035003063,2035004063,2035005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2035001064,null,2035002064,2035003064,2035004064,2035005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2035001065,null,2035002065,2035003065,2035004065,2035005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2035001066,null,2035002066,2035003066,2035004066,2035005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2035001067},null,{"$f":"I83+1000","v":2035002067},{"$f":"K83+1000","v":2035003067},2035004067,2035005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2035001068},null,2035002068,2035003068,2035004068,2035005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2035001069},null,2035002069,2035003069,2035004069,2035005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2035001070},null,2035002070,2035003070,2035004070,2035005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2035001071},null,2035002071,2035003071,2035004071,2035005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2035001072},null,2035002072,2035003072,2035004072,2035005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2035001073},null,{"$f":"I92+1000","v":2035002073},{"$f":"K92+1000","v":2035003073},2035004073,2035005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2035001074},null,{"$f":"I93+1000","v":2035002074},2035003074,2035004074,2035005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2035001075},null,{"$f":"I94+1000","v":2035002075},2035003075,2035004075,2035005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2035001076},null,{"$f":"I95+1000","v":2035002076},2035003076,2035004076,2035005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2035001077},null,{"$f":"I96+1000","v":2035002077},2035003077,2035004077,2035005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2035000000}]

{"sheet":"NL Insurer-Personal_Agr","index":58,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[106,2,106,8],[107,2,107,8],[108,2,108,8],[115,2,115,8],[114,2,114,8],[113,2,113,8],[112,2,112,8],[111,2,111,8],[110,2,110,8],[109,2,109,8],[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Agriculture"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Crop","Equipment","Livestock","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2036001001,null,{"$f":"I11+1000","v":2036002001},{"$f":"K11+1000","v":2036003001},2036004001,2036005001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2036001002},null,2036002002,2036003002,2036004002,2036005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2036001003,null,2036002003,2036003003,2036004003,2036005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2036001004,null,2036002004,2036003004,2036004004,2036005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2036001005,null,2036002005,2036003005,2036004005,2036005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2036001006,null,2036002006,2036003006,2036004006,2036005006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2036001007,null,2036002007,2036003007,2036004007,2036005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2036001008},null,{"$f":"I21+1000","v":2036002008},{"$f":"K21+1000","v":2036003008},2036004008,2036005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2036001009},null,2036002009,2036003009,2036004009,2036005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2036001010,null,2036002010,2036003010,2036004010,2036005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2036001011,null,2036002011,2036003011,2036004011,2036005011]
[null,null,null,"2.3.2","Fully",null,null,null,2036001012,null,2036002012,2036003012,2036004012,2036005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2036001013,null,2036002013,2036003013,2036004013,2036005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2036001014,null,2036002014,2036003014,2036004014,2036005014]
[null,null,null,"2.4.2","Fully",null,null,null,2036001015,null,2036002015,2036003015,2036004015,2036005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2036001016,null,2036002016,2036003016,2036004016,2036005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2036001017,null,2036002017,2036003017,2036004017,2036005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2036001018,null,2036002018,2036003018,2036004018,2036005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2036001019,null,2036002019,2036003019,2036004019,2036005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2036001020,null,2036002020,2036003020,2036004020,2036005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2036001021,null,2036002021,2036003021,2036004021,2036005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2036001022,null,2036002022,2036003022,2036004022,2036005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2036001023,null,2036002023,2036003023,2036004023,2036005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2036001024,null,2036002024,2036003024,2036004024,2036005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2036001025,null,2036002025,2036003025,2036004025,2036005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2036001026,null,2036002026,2036003026,2036004026,2036005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2036001027,null,2036002027,2036003027,2036004027,2036005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2036001028,null,2036002028,{"$f":"K41+1000","v":2036003028},2036004028,2036005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2036001029,null,2036002029,2036003029,2036004029,2036005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2036001030,null,2036002030,2036003030,2036004030,2036005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2036001031,null,2036002031,2036003031,2036004031,2036005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2036001032,null,2036002032,2036003032,2036004032,2036005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2036001033,null,2036002033,2036003033,2036004033,2036005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2036001034,null,2036002034,2036003034,2036004034,2036005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2036001035,null,2036002035,2036003035,2036004035,2036005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2036001036,null,2036002036,2036003036,2036004036,2036005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2036001037,null,2036002037,2036003037,2036004037,2036005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2036001038,null,2036002038,2036003038,2036004038,2036005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2036001039,null,2036002039,2036003039,2036004039,2036005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2036001040,null,2036002040,2036003040,2036004040,2036005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2036001041,null,2036002041,2036003041,2036004041,2036005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2036001042,null,2036002042,2036003042,2036004042,2036005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2036001043,null,2036002043,2036003043,2036004043,2036005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2036001044,null,2036002044,2036003044,2036004044,2036005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2036001045,null,2036002045,2036003045,2036004045,2036005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2036001046,null,2036002046,2036003046,2036004046,2036005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2036001047,null,2036002047,2036003047,2036004047,2036005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2036001048,null,2036002048,{"$f":"K61+1000","v":2036003048},2036004048,2036005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2036001049,null,2036002049,2036003049,2036004049,2036005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2036001050,null,2036002050,2036003050,2036004050,2036005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2036001051,null,2036002051,2036003051,2036004051,2036005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2036001052,null,2036002052,2036003052,2036004052,2036005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2036001053,null,2036002053,2036003053,2036004053,2036005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2036001054,null,2036002054,2036003054,2036004054,2036005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2036001055,null,2036002055,2036003055,2036004055,2036005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2036001056,null,2036002056,2036003056,2036004056,2036005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2036001057,null,2036002057,2036003057,2036004057,2036005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2036001058,null,2036002058,2036003058,2036004058,2036005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2036001059,null,2036002059,2036003059,2036004059,2036005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2036001060,null,2036002060,2036003060,2036004060,2036005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2036001061,null,2036002061,2036003061,2036004061,2036005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2036001062,null,2036002062,2036003062,2036004062,2036005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2036001063,null,2036002063,2036003063,2036004063,2036005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2036001064,null,2036002064,2036003064,2036004064,2036005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2036001065,null,2036002065,2036003065,2036004065,2036005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2036001066,null,2036002066,2036003066,2036004066,2036005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2036001067},null,{"$f":"I83+1000","v":2036002067},{"$f":"K83+1000","v":2036003067},2036004067,2036005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2036001068},null,2036002068,2036003068,2036004068,2036005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2036001069},null,2036002069,2036003069,2036004069,2036005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2036001070},null,2036002070,2036003070,2036004070,2036005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2036001071},null,2036002071,2036003071,2036004071,2036005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2036001072},null,2036002072,2036003072,2036004072,2036005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2036001073},null,{"$f":"I92+1000","v":2036002073},{"$f":"K92+1000","v":2036003073},2036004073,2036005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2036001074},null,{"$f":"I93+1000","v":2036002074},2036003074,2036004074,2036005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2036001075},null,{"$f":"I94+1000","v":2036002075},2036003075,2036004075,2036005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2036001076},null,{"$f":"I95+1000","v":2036002076},2036003076,2036004076,2036005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2036001077},null,{"$f":"I96+1000","v":2036002077},2036003077,2036004077,2036005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2036000000}]

{"sheet":"NL Insurer-Com_Agr","index":59,"n_rows":100,"n_cols":14,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,5,13],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[106,2,106,8],[107,2,107,8],[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8]]}
[]
[null,null,"Agriculture"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Crop","Equipment","Livestock","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2037001001,null,{"$f":"I11+1000","v":2037002001},{"$f":"K11+1000","v":2037003001},2037004001,2037005001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2037001002},null,2037002002,2037003002,2037004002,2037005002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2037001003,null,2037002003,2037003003,2037004003,2037005003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2037001004,null,2037002004,2037003004,2037004004,2037005004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2037001005,null,2037002005,2037003005,2037004005,2037005005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2037001006,null,2037002006,2037003006,2037004006,2037005006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2037001007,null,2037002007,2037003007,2037004007,2037005007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2037001008},null,{"$f":"I21+1000","v":2037002008},{"$f":"K21+1000","v":2037003008},2037004008,2037005008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2037001009},null,2037002009,2037003009,2037004009,2037005009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2037001010,null,2037002010,2037003010,2037004010,2037005010]
[null,null,null,"2.3.1","Partially;",null,null,null,2037001011,null,2037002011,2037003011,2037004011,2037005011]
[null,null,null,"2.3.2","Fully",null,null,null,2037001012,null,2037002012,2037003012,2037004012,2037005012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2037001013,null,2037002013,2037003013,2037004013,2037005013]
[null,null,null,"2.4.1","Partially;",null,null,null,2037001014,null,2037002014,2037003014,2037004014,2037005014]
[null,null,null,"2.4.2","Fully",null,null,null,2037001015,null,2037002015,2037003015,2037004015,2037005015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2037001016,null,2037002016,2037003016,2037004016,2037005016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2037001017,null,2037002017,2037003017,2037004017,2037005017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2037001018,null,2037002018,2037003018,2037004018,2037005018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2037001019,null,2037002019,2037003019,2037004019,2037005019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2037001020,null,2037002020,2037003020,2037004020,2037005020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2037001021,null,2037002021,2037003021,2037004021,2037005021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2037001022,null,2037002022,2037003022,2037004022,2037005022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2037001023,null,2037002023,2037003023,2037004023,2037005023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2037001024,null,2037002024,2037003024,2037004024,2037005024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2037001025,null,2037002025,2037003025,2037004025,2037005025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2037001026,null,2037002026,2037003026,2037004026,2037005026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2037001027,null,2037002027,2037003027,2037004027,2037005027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2037001028,null,2037002028,{"$f":"K41+1000","v":2037003028},2037004028,2037005028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2037001029,null,2037002029,2037003029,2037004029,2037005029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2037001030,null,2037002030,2037003030,2037004030,2037005030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2037001031,null,2037002031,2037003031,2037004031,2037005031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2037001032,null,2037002032,2037003032,2037004032,2037005032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2037001033,null,2037002033,2037003033,2037004033,2037005033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2037001034,null,2037002034,2037003034,2037004034,2037005034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2037001035,null,2037002035,2037003035,2037004035,2037005035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2037001036,null,2037002036,2037003036,2037004036,2037005036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2037001037,null,2037002037,2037003037,2037004037,2037005037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2037001038,null,2037002038,2037003038,2037004038,2037005038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2037001039,null,2037002039,2037003039,2037004039,2037005039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2037001040,null,2037002040,2037003040,2037004040,2037005040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2037001041,null,2037002041,2037003041,2037004041,2037005041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2037001042,null,2037002042,2037003042,2037004042,2037005042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2037001043,null,2037002043,2037003043,2037004043,2037005043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2037001044,null,2037002044,2037003044,2037004044,2037005044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2037001045,null,2037002045,2037003045,2037004045,2037005045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2037001046,null,2037002046,2037003046,2037004046,2037005046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2037001047,null,2037002047,2037003047,2037004047,2037005047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2037001048,null,2037002048,{"$f":"K61+1000","v":2037003048},2037004048,2037005048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2037001049,null,2037002049,2037003049,2037004049,2037005049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2037001050,null,2037002050,2037003050,2037004050,2037005050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2037001051,null,2037002051,2037003051,2037004051,2037005051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2037001052,null,2037002052,2037003052,2037004052,2037005052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2037001053,null,2037002053,2037003053,2037004053,2037005053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2037001054,null,2037002054,2037003054,2037004054,2037005054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2037001055,null,2037002055,2037003055,2037004055,2037005055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2037001056,null,2037002056,2037003056,2037004056,2037005056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2037001057,null,2037002057,2037003057,2037004057,2037005057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2037001058,null,2037002058,2037003058,2037004058,2037005058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2037001059,null,2037002059,2037003059,2037004059,2037005059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2037001060,null,2037002060,2037003060,2037004060,2037005060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2037001061,null,2037002061,2037003061,2037004061,2037005061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2037001062,null,2037002062,2037003062,2037004062,2037005062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2037001063,null,2037002063,2037003063,2037004063,2037005063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2037001064,null,2037002064,2037003064,2037004064,2037005064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2037001065,null,2037002065,2037003065,2037004065,2037005065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2037001066,null,2037002066,2037003066,2037004066,2037005066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2037001067},null,{"$f":"I83+1000","v":2037002067},{"$f":"K83+1000","v":2037003067},2037004067,2037005067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2037001068},null,2037002068,2037003068,2037004068,2037005068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2037001069},null,2037002069,2037003069,2037004069,2037005069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2037001070},null,2037002070,2037003070,2037004070,2037005070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2037001071},null,2037002071,2037003071,2037004071,2037005071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2037001072},null,2037002072,2037003072,2037004072,2037005072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2037001073},null,{"$f":"I92+1000","v":2037002073},{"$f":"K92+1000","v":2037003073},2037004073,2037005073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2037001074},null,{"$f":"I93+1000","v":2037002074},2037003074,2037004074,2037005074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2037001075},null,{"$f":"I94+1000","v":2037002075},2037003075,2037004075,2037005075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2037001076},null,{"$f":"I95+1000","v":2037002076},2037003076,2037004076,2037005076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2037001077},null,{"$f":"I96+1000","v":2037002077},2037003077,2037004077,2037005077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2037000000}]

{"sheet":"NL Insurer-Personal_Marine","index":60,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[114,2,114,9],[115,2,115,9],[113,2,113,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9]]}
[]
[null,null,"Marine"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Line"]
[null,null,null,null,null,null,null,null,null,null,"Marine"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2038001001,null,{"$f":"I11+1000","v":2038002001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2038001002},null,2038002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2038001003,null,2038002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2038001004,null,2038002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2038001005,null,2038002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2038001006,null,2038002006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2038001007,null,2038002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2038001008},null,{"$f":"I21+1000","v":2038002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2038001009},null,2038002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2038001010,null,2038002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2038001011,null,2038002011]
[null,null,null,"2.3.2","Fully",null,null,null,2038001012,null,2038002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2038001013,null,2038002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2038001014,null,2038002014]
[null,null,null,"2.4.2","Fully",null,null,null,2038001015,null,2038002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2038001016,null,2038002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2038001017,null,2038002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2038001018,null,2038002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2038001019,null,2038002019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2038001020,null,2038002020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2038001021,null,2038002021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2038001022,null,2038002022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2038001023,null,2038002023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2038001024,null,2038002024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2038001025,null,2038002025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2038001026,null,2038002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2038001027,null,2038002027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2038001028,null,2038002028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2038001029,null,2038002029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2038001030,null,2038002030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2038001031,null,2038002031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2038001032,null,2038002032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2038001033,null,2038002033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2038001034,null,2038002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2038001035,null,2038002035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2038001036,null,2038002036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2038001037,null,2038002037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2038001038,null,2038002038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2038001039,null,2038002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2038001040,null,2038002040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2038001041,null,2038002041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2038001042,null,2038002042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2038001043,null,2038002043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2038001044,null,2038002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2038001045,null,2038002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2038001046,null,2038002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2038001047,null,2038002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2038001048,null,2038002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2038001049,null,2038002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2038001050,null,2038002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2038001051,null,2038002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2038001052,null,2038002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2038001053,null,2038002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2038001054,null,2038002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2038001055,null,2038002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2038001056,null,2038002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2038001057,null,2038002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2038001058,null,2038002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2038001059,null,2038002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2038001060,null,2038002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2038001061,null,2038002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2038001062,null,2038002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2038001063,null,2038002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2038001064,null,2038002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2038001065,null,2038002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2038001066,null,2038002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2038001067},null,{"$f":"I83+1000","v":2038002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2038001068},null,2038002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2038001069},null,2038002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2038001070},null,2038002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2038001071},null,2038002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2038001072},null,2038002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2038001073},null,{"$f":"I92+1000","v":2038002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2038001074},null,{"$f":"I93+1000","v":2038002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2038001075},null,{"$f":"I94+1000","v":2038002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2038001076},null,{"$f":"I95+1000","v":2038002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2038001077},null,{"$f":"I96+1000","v":2038002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2038000000}]

{"sheet":"NL Insurer-Com_Marine","index":61,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[107,2,107,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[114,2,114,9],[115,2,115,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9]]}
[]
[null,null,"Marine"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial lines"]
[null,null,null,null,null,null,null,null,null,null,"Marine"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2043001001,null,{"$f":"I11+1000","v":2043002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2043001002},null,{"$f":"I12+1000","v":2043002002}]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2043001003,null,2043002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2043001004,null,2043002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2043001005,null,2043002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2043001006,null,2043002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2043001007,null,2043002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2043001008},null,{"$f":"I21+1000","v":2043002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2043001009},null,2043002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2043001010,null,2043002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2043001011,null,2043002011]
[null,null,null,"2.3.2","Fully",null,null,null,2043001012,null,2043002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2043001013,null,2043002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2043001014,null,2043002014]
[null,null,null,"2.4.2","Fully",null,null,null,2043001015,null,2043002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2043001016,null,2043002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2043001017,null,2043002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2043001018,null,2043002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2043001019,null,2043002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2043001020,null,2043002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2043001021,null,2043002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2043001022,null,2043002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2043001023,null,2043002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2043001024,null,2043002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2043001025,null,2043002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2043001026,null,2043002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2043001027,null,2043002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2043001028,null,2043002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2043001029,null,2043002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2043001030,null,2043002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2043001031,null,2043002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2043001032,null,2043002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2043001033,null,2043002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2043001034,null,2043002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2043001035,null,2043002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2043001036,null,2043002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2043001037,null,2043002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2043001038,null,2043002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2043001039,null,2043002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2043001040,null,2043002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2043001041,null,2043002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2043001042,null,2043002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2043001043,null,2043002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2043001044,null,2043002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2043001045,null,2043002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2043001046,null,2043002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2043001047,null,2043002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2043001048,null,2043002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2043001049,null,2043002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2043001050,null,2043002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2043001051,null,2043002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2043001052,null,2043002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2043001053,null,2043002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2043001054,null,2043002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2043001055,null,2043002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2043001056,null,2043002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2043001057,null,2043002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2043001058,null,2043002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2043001059,null,2043002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2043001060,null,2043002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2043001061,null,2043002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2043001062,null,2043002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2043001063,null,2043002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2043001064,null,2043002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2043001065,null,2043002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2043001066,null,2043002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2043001067},null,{"$f":"I83+1000","v":2043002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2043001068},null,2043002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2043001069},null,2043002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2043001070},null,2043002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2043001071},null,2043002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2043001072},null,2043002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2043001073},null,{"$f":"I92+1000","v":2043002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2043001074},null,{"$f":"I93+1000","v":2043002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2043001075},null,{"$f":"I94+1000","v":2043002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2043001076},null,{"$f":"I95+1000","v":2043002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2043001077},null,{"$f":"I96+1000","v":2043002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2043000000}]

{"sheet":"NL Insurer-Pers_Personal_ML","index":62,"n_rows":100,"n_cols":22,"rows_kept":100,"cut":false,"hidden":true,"merged":[[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8],[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[5,6,6,6],[5,8,6,8],[5,10,5,21],[99,2,99,8],[100,2,100,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8]]}
[]
[null,null,"Personal Lines Policy With Multiple Cover Types"]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null," "]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Motor: Comprehensive","Motor: 3rd Party","Motor: 3rd Party, fire & theft","Motor: Other","Property: Contents","Property: Specified items","Property: Building structure","Property: Other","Legal Expense","A&H: Personal accident","A&H: Health event other than accident","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2044001001,null,{"$f":"I11+1000","v":2044002001},{"$f":"K11+1000","v":2044003001},{"$f":"L11+1000","v":2044004001},2044005001,2044006001,2044007001,2044008001,2044009001,2044010001,2044011001,2044012001,2044013001]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2044001002},null,2044002002,{"$f":"K12+1000","v":2044003002},2044004002,2044005002,2044006002,2044007002,2044008002,2044009002,2044010002,2044011002,2044012002,2044013002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2044001003,null,2044002003,{"$f":"K13+1000","v":2044003003},2044004003,2044005003,2044006003,2044007003,2044008003,2044009003,2044010003,2044011003,2044012003,2044013003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2044001004,null,2044002004,{"$f":"K14+1000","v":2044003004},2044004004,2044005004,2044006004,2044007004,2044008004,2044009004,2044010004,2044011004,2044012004,2044013004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2044001005,null,2044002005,{"$f":"K15+1000","v":2044003005},2044004005,2044005005,2044006005,2044007005,2044008005,2044009005,2044010005,2044011005,2044012005,2044013005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2044001006,null,2044002006,{"$f":"K16+1000","v":2044003006},2044004006,2044005006,2044006006,2044007006,2044008006,2044009006,2044010006,2044011006,2044012006,2044013006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2044001007,null,2044002007,{"$f":"K17+1000","v":2044003007},2044004007,2044005007,2044006007,2044007007,2044008007,2044009007,2044010007,2044011007,2044012007,2044013007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2044001008},null,{"$f":"I21+1000","v":2044002008},{"$f":"K21+1000","v":2044003008},2044004008,2044005008,2044006008,2044007008,2044008008,2044009008,2044010008,2044011008,2044012008,2044013008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2044001009},null,2044002009,{"$f":"K22+1000","v":2044003009},2044004009,2044005009,2044006009,2044007009,2044008009,2044009009,2044010009,2044011009,2044012009,2044013009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2044001010,null,2044002010,{"$f":"K23+1000","v":2044003010},2044004010,2044005010,2044006010,2044007010,2044008010,2044009010,2044010010,2044011010,2044012010,2044013010]
[null,null,null,"2.3.1","Partially;",null,null,null,2044001011,null,2044002011,{"$f":"K24+1000","v":2044003011},2044004011,2044005011,2044006011,2044007011,2044008011,2044009011,2044010011,2044011011,2044012011,2044013011]
[null,null,null,"2.3.2","Fully",null,null,null,2044001012,null,2044002012,{"$f":"K25+1000","v":2044003012},2044004012,2044005012,2044006012,2044007012,2044008012,2044009012,2044010012,2044011012,2044012012,2044013012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2044001013,null,2044002013,{"$f":"K26+1000","v":2044003013},2044004013,2044005013,2044006013,2044007013,2044008013,2044009013,2044010013,2044011013,2044012013,2044013013]
[null,null,null,"2.4.1","Partially;",null,null,null,2044001014,null,2044002014,{"$f":"K27+1000","v":2044003014},2044004014,2044005014,2044006014,2044007014,2044008014,2044009014,2044010014,2044011014,2044012014,2044013014]
[null,null,null,"2.4.2","Fully",null,null,null,2044001015,null,2044002015,{"$f":"K28+1000","v":2044003015},2044004015,2044005015,2044006015,2044007015,2044008015,2044009015,2044010015,2044011015,2044012015,2044013015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2044001016,null,2044002016,{"$f":"K29+1000","v":2044003016},2044004016,2044005016,2044006016,2044007016,2044008016,2044009016,2044010016,2044011016,2044012016,2044013016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2044001017,null,2044002017,{"$f":"K30+1000","v":2044003017},2044004017,2044005017,2044006017,2044007017,2044008017,2044009017,2044010017,2044011017,2044012017,2044013017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2044001018,null,2044002018,{"$f":"K31+1000","v":2044003018},2044004018,2044005018,2044006018,2044007018,2044008018,2044009018,2044010018,2044011018,2044012018,2044013018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2044001019,null,2044002019,{"$f":"K32+1000","v":2044003019},2044004019,2044005019,2044006019,2044007019,2044008019,2044009019,2044010019,2044011019,2044012019,2044013019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2044001020,null,2044002020,{"$f":"K33+1000","v":2044003020},2044004020,2044005020,2044006020,2044007020,2044008020,2044009020,2044010020,2044011020,2044012020,2044013020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2044001021,null,2044002021,{"$f":"K34+1000","v":2044003021},2044004021,2044005021,2044006021,2044007021,2044008021,2044009021,2044010021,2044011021,2044012021,2044013021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2044001022,null,2044002022,{"$f":"K35+1000","v":2044003022},2044004022,2044005022,2044006022,2044007022,2044008022,2044009022,2044010022,2044011022,2044012022,2044013022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2044001023,null,2044002023,{"$f":"K36+1000","v":2044003023},2044004023,2044005023,2044006023,2044007023,2044008023,2044009023,2044010023,2044011023,2044012023,2044013023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2044001024,null,2044002024,{"$f":"K37+1000","v":2044003024},2044004024,2044005024,2044006024,2044007024,2044008024,2044009024,2044010024,2044011024,2044012024,2044013024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2044001025,null,2044002025,{"$f":"K38+1000","v":2044003025},2044004025,2044005025,2044006025,2044007025,2044008025,2044009025,2044010025,2044011025,2044012025,2044013025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2044001026,null,2044002026,{"$f":"K39+1000","v":2044003026},2044004026,2044005026,2044006026,2044007026,2044008026,2044009026,2044010026,2044011026,2044012026,2044013026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2044001027,null,2044002027,{"$f":"K40+1000","v":2044003027},2044004027,2044005027,2044006027,2044007027,2044008027,2044009027,2044010027,2044011027,2044012027,2044013027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2044001028,null,2044002028,{"$f":"K41+1000","v":2044003028},2044004028,2044005028,2044006028,2044007028,2044008028,2044009028,2044010028,2044011028,2044012028,2044013028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2044001029,null,2044002029,{"$f":"K42+1000","v":2044003029},2044004029,2044005029,2044006029,2044007029,2044008029,2044009029,2044010029,2044011029,2044012029,2044013029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2044001030,null,2044002030,{"$f":"K43+1000","v":2044003030},2044004030,2044005030,2044006030,2044007030,2044008030,2044009030,2044010030,2044011030,2044012030,2044013030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2044001031,null,2044002031,{"$f":"K44+1000","v":2044003031},2044004031,2044005031,2044006031,2044007031,2044008031,2044009031,2044010031,2044011031,2044012031,2044013031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2044001032,null,2044002032,{"$f":"K45+1000","v":2044003032},2044004032,2044005032,2044006032,2044007032,2044008032,2044009032,2044010032,2044011032,2044012032,2044013032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2044001033,null,2044002033,{"$f":"K46+1000","v":2044003033},2044004033,2044005033,2044006033,2044007033,2044008033,2044009033,2044010033,2044011033,2044012033,2044013033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2044001034,null,2044002034,{"$f":"K47+1000","v":2044003034},2044004034,2044005034,2044006034,2044007034,2044008034,2044009034,2044010034,2044011034,2044012034,2044013034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2044001035,null,2044002035,{"$f":"K48+1000","v":2044003035},2044004035,2044005035,2044006035,2044007035,2044008035,2044009035,2044010035,2044011035,2044012035,2044013035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2044001036,null,2044002036,{"$f":"K49+1000","v":2044003036},2044004036,2044005036,2044006036,2044007036,2044008036,2044009036,2044010036,2044011036,2044012036,2044013036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2044001037,null,2044002037,{"$f":"K50+1000","v":2044003037},2044004037,2044005037,2044006037,2044007037,2044008037,2044009037,2044010037,2044011037,2044012037,2044013037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2044001038,null,2044002038,{"$f":"K51+1000","v":2044003038},2044004038,2044005038,2044006038,2044007038,2044008038,2044009038,2044010038,2044011038,2044012038,2044013038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2044001039,null,2044002039,{"$f":"K52+1000","v":2044003039},2044004039,2044005039,2044006039,2044007039,2044008039,2044009039,2044010039,2044011039,2044012039,2044013039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2044001040,null,2044002040,{"$f":"K53+1000","v":2044003040},2044004040,2044005040,2044006040,2044007040,2044008040,2044009040,2044010040,2044011040,2044012040,2044013040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2044001041,null,2044002041,{"$f":"K54+1000","v":2044003041},2044004041,2044005041,2044006041,2044007041,2044008041,2044009041,2044010041,2044011041,2044012041,2044013041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2044001042,null,2044002042,{"$f":"K55+1000","v":2044003042},2044004042,2044005042,2044006042,2044007042,2044008042,2044009042,2044010042,2044011042,2044012042,2044013042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2044001043,null,2044002043,{"$f":"K56+1000","v":2044003043},2044004043,2044005043,2044006043,2044007043,2044008043,2044009043,2044010043,2044011043,2044012043,2044013043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2044001044,null,2044002044,{"$f":"K57+1000","v":2044003044},2044004044,2044005044,2044006044,2044007044,2044008044,2044009044,2044010044,2044011044,2044012044,2044013044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2044001045,null,2044002045,{"$f":"K58+1000","v":2044003045},2044004045,2044005045,2044006045,2044007045,2044008045,2044009045,2044010045,2044011045,2044012045,2044013045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2044001046,null,2044002046,{"$f":"K59+1000","v":2044003046},2044004046,2044005046,2044006046,2044007046,2044008046,2044009046,2044010046,2044011046,2044012046,2044013046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2044001047,null,2044002047,{"$f":"K60+1000","v":2044003047},2044004047,2044005047,2044006047,2044007047,2044008047,2044009047,2044010047,2044011047,2044012047,2044013047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2044001048,null,2044002048,{"$f":"K61+1000","v":2044003048},2044004048,2044005048,2044006048,2044007048,2044008048,2044009048,2044010048,2044011048,2044012048,2044013048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2044001049,null,2044002049,{"$f":"K62+1000","v":2044003049},2044004049,2044005049,2044006049,2044007049,2044008049,2044009049,2044010049,2044011049,2044012049,2044013049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2044001050,null,2044002050,{"$f":"K63+1000","v":2044003050},2044004050,2044005050,2044006050,2044007050,2044008050,2044009050,2044010050,2044011050,2044012050,2044013050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2044001051,null,2044002051,{"$f":"K64+1000","v":2044003051},2044004051,2044005051,2044006051,2044007051,2044008051,2044009051,2044010051,2044011051,2044012051,2044013051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2044001052,null,2044002052,{"$f":"K65+1000","v":2044003052},2044004052,2044005052,2044006052,2044007052,2044008052,2044009052,2044010052,2044011052,2044012052,2044013052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2044001053,null,2044002053,{"$f":"K66+1000","v":2044003053},2044004053,2044005053,2044006053,2044007053,2044008053,2044009053,2044010053,2044011053,2044012053,2044013053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2044001054,null,2044002054,{"$f":"K67+1000","v":2044003054},2044004054,2044005054,2044006054,2044007054,2044008054,2044009054,2044010054,2044011054,2044012054,2044013054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2044001055,null,2044002055,{"$f":"K68+1000","v":2044003055},2044004055,2044005055,2044006055,2044007055,2044008055,2044009055,2044010055,2044011055,2044012055,2044013055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2044001056,null,2044002056,{"$f":"K69+1000","v":2044003056},2044004056,2044005056,2044006056,2044007056,2044008056,2044009056,2044010056,2044011056,2044012056,2044013056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2044001057,null,2044002057,{"$f":"K70+1000","v":2044003057},2044004057,2044005057,2044006057,2044007057,2044008057,2044009057,2044010057,2044011057,2044012057,2044013057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2044001058,null,2044002058,{"$f":"K71+1000","v":2044003058},2044004058,2044005058,2044006058,2044007058,2044008058,2044009058,2044010058,2044011058,2044012058,2044013058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2044001059,null,2044002059,{"$f":"K72+1000","v":2044003059},2044004059,2044005059,2044006059,2044007059,2044008059,2044009059,2044010059,2044011059,2044012059,2044013059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2044001060,null,2044002060,{"$f":"K73+1000","v":2044003060},2044004060,2044005060,2044006060,2044007060,2044008060,2044009060,2044010060,2044011060,2044012060,2044013060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2044001061,null,2044002061,{"$f":"K74+1000","v":2044003061},2044004061,2044005061,2044006061,2044007061,2044008061,2044009061,2044010061,2044011061,2044012061,2044013061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2044001062,null,2044002062,{"$f":"K75+1000","v":2044003062},2044004062,2044005062,2044006062,2044007062,2044008062,2044009062,2044010062,2044011062,2044012062,2044013062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2044001063,null,2044002063,{"$f":"K76+1000","v":2044003063},2044004063,2044005063,2044006063,2044007063,2044008063,2044009063,2044010063,2044011063,2044012063,2044013063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2044001064,null,2044002064,{"$f":"K77+1000","v":2044003064},2044004064,2044005064,2044006064,2044007064,2044008064,2044009064,2044010064,2044011064,2044012064,2044013064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2044001065,null,2044002065,{"$f":"K78+1000","v":2044003065},2044004065,2044005065,2044006065,2044007065,2044008065,2044009065,2044010065,2044011065,2044012065,2044013065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2044001066,null,2044002066,{"$f":"K79+1000","v":2044003066},2044004066,2044005066,2044006066,2044007066,2044008066,2044009066,2044010066,2044011066,2044012066,2044013066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2044001067},null,{"$f":"I83+1000","v":2044002067},{"$f":"K83+1000","v":2044003067},2044004067,2044005067,2044006067,2044007067,2044008067,2044009067,2044010067,2044011067,2044012067,2044013067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2044001068},null,2044002068,{"$f":"K84+1000","v":2044003068},2044004068,2044005068,2044006068,2044007068,2044008068,2044009068,2044010068,2044011068,2044012068,2044013068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2044001069},null,2044002069,{"$f":"K85+1000","v":2044003069},2044004069,2044005069,2044006069,2044007069,2044008069,2044009069,2044010069,2044011069,2044012069,2044013069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2044001070},null,2044002070,{"$f":"K86+1000","v":2044003070},2044004070,2044005070,2044006070,2044007070,2044008070,2044009070,2044010070,2044011070,2044012070,2044013070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2044001071},null,2044002071,{"$f":"K87+1000","v":2044003071},2044004071,2044005071,2044006071,2044007071,2044008071,2044009071,2044010071,2044011071,2044012071,2044013071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2044001072},null,2044002072,{"$f":"K88+1000","v":2044003072},2044004072,2044005072,2044006072,2044007072,2044008072,2044009072,2044010072,2044011072,2044012072,2044013072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2044001073},null,{"$f":"I92+1000","v":2044002073},{"$f":"K92+1000","v":2044003073},2044004073,2044005073,2044006073,2044007073,2044008073,2044009073,2044010073,2044011073,2044012073,2044013073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2044001074},null,{"$f":"I93+1000","v":2044002074},{"$f":"K93+1000","v":2044003074},2044004074,2044005074,2044006074,2044007074,2044008074,2044009074,2044010074,2044011074,2044012074,2044013074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2044001075},null,{"$f":"I94+1000","v":2044002075},{"$f":"K94+1000","v":2044003075},2044004075,2044005075,2044006075,2044007075,2044008075,2044009075,2044010075,2044011075,2044012075,2044013075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2044001076},null,{"$f":"I95+1000","v":2044002076},{"$f":"K95+1000","v":2044003076},2044004076,2044005076,2044006076,2044007076,2044008076,2044009076,2044010076,2044011076,2044012076,2044013076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2044001077},null,{"$f":"I96+1000","v":2044002077},{"$f":"K96+1000","v":2044003077},2044004077,2044005077,2044006077,2044007077,2044008077,2044009077,2044010077,2044011077,2044012077,2044013077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2044000000}]

{"sheet":"NL Insurer-Com_Personal_ML","index":63,"n_rows":100,"n_cols":22,"rows_kept":100,"cut":false,"hidden":true,"merged":[[106,2,106,8],[107,2,107,8],[108,2,108,8],[109,2,109,8],[110,2,110,8],[101,2,101,8],[102,2,102,8],[103,2,103,8],[104,2,104,8],[105,2,105,8],[5,6,6,6],[5,8,6,8],[5,10,5,21],[99,2,99,8],[100,2,100,8],[111,2,111,8],[112,2,112,8],[113,2,113,8],[114,2,114,8],[115,2,115,8]]}
[]
[null,null,"Commercial Lines Policy With Multiple Cover Types"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial Lines"]
[null,null,null,null,null,null,null,null,null,null,"Motor: Comprehensive","Motor: 3rd Party","Motor: 3rd Party, fire & theft","Motor: Other","Property: Contents","Property: Specified items","Property: Building structure","Property: Other","Legal Expense","A&H: Personal accident","A&H: Health event other than accident","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2054001001,null,{"$f":"I11+1000","v":2054002001},{"$f":"K11+1000","v":2054003001},{"$f":"L11+1000","v":2054004001},2054005001,2054006001,2054007001,2054008001,2054009001,2054010001,2054011001,2054012001,2054013001]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2054001002},null,2054002002,{"$f":"K12+1000","v":2054003002},2054004002,2054005002,2054006002,2054007002,2054008002,2054009002,2054010002,2054011002,2054012002,2054013002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2054001003,null,2054002003,{"$f":"K13+1000","v":2054003003},2054004003,2054005003,2054006003,2054007003,2054008003,2054009003,2054010003,2054011003,2054012003,2054013003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2054001004,null,2054002004,{"$f":"K14+1000","v":2054003004},2054004004,2054005004,2054006004,2054007004,2054008004,2054009004,2054010004,2054011004,2054012004,2054013004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2054001005,null,2054002005,{"$f":"K15+1000","v":2054003005},2054004005,2054005005,2054006005,2054007005,2054008005,2054009005,2054010005,2054011005,2054012005,2054013005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2054001006,null,2054002006,{"$f":"K16+1000","v":2054003006},2054004006,2054005006,2054006006,2054007006,2054008006,2054009006,2054010006,2054011006,2054012006,2054013006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2054001007,null,2054002007,{"$f":"K17+1000","v":2054003007},2054004007,2054005007,2054006007,2054007007,2054008007,2054009007,2054010007,2054011007,2054012007,2054013007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2054001008},null,{"$f":"I21+1000","v":2054002008},{"$f":"K21+1000","v":2054003008},2054004008,2054005008,2054006008,2054007008,2054008008,2054009008,2054010008,2054011008,2054012008,2054013008]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2054001009},null,2054002009,{"$f":"K22+1000","v":2054003009},2054004009,2054005009,2054006009,2054007009,2054008009,2054009009,2054010009,2054011009,2054012009,2054013009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2054001010,null,2054002010,{"$f":"K23+1000","v":2054003010},2054004010,2054005010,2054006010,2054007010,2054008010,2054009010,2054010010,2054011010,2054012010,2054013010]
[null,null,null,"2.3.1","Partially;",null,null,null,2054001011,null,2054002011,{"$f":"K24+1000","v":2054003011},2054004011,2054005011,2054006011,2054007011,2054008011,2054009011,2054010011,2054011011,2054012011,2054013011]
[null,null,null,"2.3.2","Fully",null,null,null,2054001012,null,2054002012,{"$f":"K25+1000","v":2054003012},2054004012,2054005012,2054006012,2054007012,2054008012,2054009012,2054010012,2054011012,2054012012,2054013012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2054001013,null,2054002013,{"$f":"K26+1000","v":2054003013},2054004013,2054005013,2054006013,2054007013,2054008013,2054009013,2054010013,2054011013,2054012013,2054013013]
[null,null,null,"2.4.1","Partially;",null,null,null,2054001014,null,2054002014,{"$f":"K27+1000","v":2054003014},2054004014,2054005014,2054006014,2054007014,2054008014,2054009014,2054010014,2054011014,2054012014,2054013014]
[null,null,null,"2.4.2","Fully",null,null,null,2054001015,null,2054002015,{"$f":"K28+1000","v":2054003015},2054004015,2054005015,2054006015,2054007015,2054008015,2054009015,2054010015,2054011015,2054012015,2054013015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2054001016,null,2054002016,{"$f":"K29+1000","v":2054003016},2054004016,2054005016,2054006016,2054007016,2054008016,2054009016,2054010016,2054011016,2054012016,2054013016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2054001017,null,2054002017,{"$f":"K30+1000","v":2054003017},2054004017,2054005017,2054006017,2054007017,2054008017,2054009017,2054010017,2054011017,2054012017,2054013017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2054001018,null,2054002018,{"$f":"K31+1000","v":2054003018},2054004018,2054005018,2054006018,2054007018,2054008018,2054009018,2054010018,2054011018,2054012018,2054013018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2054001019,null,2054002019,{"$f":"K32+1000","v":2054003019},2054004019,2054005019,2054006019,2054007019,2054008019,2054009019,2054010019,2054011019,2054012019,2054013019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2054001020,null,2054002020,{"$f":"K33+1000","v":2054003020},2054004020,2054005020,2054006020,2054007020,2054008020,2054009020,2054010020,2054011020,2054012020,2054013020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2054001021,null,2054002021,{"$f":"K34+1000","v":2054003021},2054004021,2054005021,2054006021,2054007021,2054008021,2054009021,2054010021,2054011021,2054012021,2054013021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2054001022,null,2054002022,{"$f":"K35+1000","v":2054003022},2054004022,2054005022,2054006022,2054007022,2054008022,2054009022,2054010022,2054011022,2054012022,2054013022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2054001023,null,2054002023,{"$f":"K36+1000","v":2054003023},2054004023,2054005023,2054006023,2054007023,2054008023,2054009023,2054010023,2054011023,2054012023,2054013023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2054001024,null,2054002024,{"$f":"K37+1000","v":2054003024},2054004024,2054005024,2054006024,2054007024,2054008024,2054009024,2054010024,2054011024,2054012024,2054013024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2054001025,null,2054002025,{"$f":"K38+1000","v":2054003025},2054004025,2054005025,2054006025,2054007025,2054008025,2054009025,2054010025,2054011025,2054012025,2054013025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2054001026,null,2054002026,{"$f":"K39+1000","v":2054003026},2054004026,2054005026,2054006026,2054007026,2054008026,2054009026,2054010026,2054011026,2054012026,2054013026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2054001027,null,2054002027,{"$f":"K40+1000","v":2054003027},2054004027,2054005027,2054006027,2054007027,2054008027,2054009027,2054010027,2054011027,2054012027,2054013027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2054001028,null,2054002028,{"$f":"K41+1000","v":2054003028},2054004028,2054005028,2054006028,2054007028,2054008028,2054009028,2054010028,2054011028,2054012028,2054013028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2054001029,null,2054002029,{"$f":"K42+1000","v":2054003029},2054004029,2054005029,2054006029,2054007029,2054008029,2054009029,2054010029,2054011029,2054012029,2054013029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2054001030,null,2054002030,{"$f":"K43+1000","v":2054003030},2054004030,2054005030,2054006030,2054007030,2054008030,2054009030,2054010030,2054011030,2054012030,2054013030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2054001031,null,2054002031,{"$f":"K44+1000","v":2054003031},2054004031,2054005031,2054006031,2054007031,2054008031,2054009031,2054010031,2054011031,2054012031,2054013031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2054001032,null,2054002032,{"$f":"K45+1000","v":2054003032},2054004032,2054005032,2054006032,2054007032,2054008032,2054009032,2054010032,2054011032,2054012032,2054013032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2054001033,null,2054002033,{"$f":"K46+1000","v":2054003033},2054004033,2054005033,2054006033,2054007033,2054008033,2054009033,2054010033,2054011033,2054012033,2054013033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2054001034,null,2054002034,{"$f":"K47+1000","v":2054003034},2054004034,2054005034,2054006034,2054007034,2054008034,2054009034,2054010034,2054011034,2054012034,2054013034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2054001035,null,2054002035,{"$f":"K48+1000","v":2054003035},2054004035,2054005035,2054006035,2054007035,2054008035,2054009035,2054010035,2054011035,2054012035,2054013035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2054001036,null,2054002036,{"$f":"K49+1000","v":2054003036},2054004036,2054005036,2054006036,2054007036,2054008036,2054009036,2054010036,2054011036,2054012036,2054013036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2054001037,null,2054002037,{"$f":"K50+1000","v":2054003037},2054004037,2054005037,2054006037,2054007037,2054008037,2054009037,2054010037,2054011037,2054012037,2054013037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2054001038,null,2054002038,{"$f":"K51+1000","v":2054003038},2054004038,2054005038,2054006038,2054007038,2054008038,2054009038,2054010038,2054011038,2054012038,2054013038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2054001039,null,2054002039,{"$f":"K52+1000","v":2054003039},2054004039,2054005039,2054006039,2054007039,2054008039,2054009039,2054010039,2054011039,2054012039,2054013039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2054001040,null,2054002040,{"$f":"K53+1000","v":2054003040},2054004040,2054005040,2054006040,2054007040,2054008040,2054009040,2054010040,2054011040,2054012040,2054013040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2054001041,null,2054002041,{"$f":"K54+1000","v":2054003041},2054004041,2054005041,2054006041,2054007041,2054008041,2054009041,2054010041,2054011041,2054012041,2054013041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2054001042,null,2054002042,{"$f":"K55+1000","v":2054003042},2054004042,2054005042,2054006042,2054007042,2054008042,2054009042,2054010042,2054011042,2054012042,2054013042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2054001043,null,2054002043,{"$f":"K56+1000","v":2054003043},2054004043,2054005043,2054006043,2054007043,2054008043,2054009043,2054010043,2054011043,2054012043,2054013043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2054001044,null,2054002044,{"$f":"K57+1000","v":2054003044},2054004044,2054005044,2054006044,2054007044,2054008044,2054009044,2054010044,2054011044,2054012044,2054013044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2054001045,null,2054002045,{"$f":"K58+1000","v":2054003045},2054004045,2054005045,2054006045,2054007045,2054008045,2054009045,2054010045,2054011045,2054012045,2054013045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2054001046,null,2054002046,{"$f":"K59+1000","v":2054003046},2054004046,2054005046,2054006046,2054007046,2054008046,2054009046,2054010046,2054011046,2054012046,2054013046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2054001047,null,2054002047,{"$f":"K60+1000","v":2054003047},2054004047,2054005047,2054006047,2054007047,2054008047,2054009047,2054010047,2054011047,2054012047,2054013047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2054001048,null,2054002048,{"$f":"K61+1000","v":2054003048},2054004048,2054005048,2054006048,2054007048,2054008048,2054009048,2054010048,2054011048,2054012048,2054013048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2054001049,null,2054002049,{"$f":"K62+1000","v":2054003049},2054004049,2054005049,2054006049,2054007049,2054008049,2054009049,2054010049,2054011049,2054012049,2054013049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2054001050,null,2054002050,{"$f":"K63+1000","v":2054003050},2054004050,2054005050,2054006050,2054007050,2054008050,2054009050,2054010050,2054011050,2054012050,2054013050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2054001051,null,2054002051,{"$f":"K64+1000","v":2054003051},2054004051,2054005051,2054006051,2054007051,2054008051,2054009051,2054010051,2054011051,2054012051,2054013051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2054001052,null,2054002052,{"$f":"K65+1000","v":2054003052},2054004052,2054005052,2054006052,2054007052,2054008052,2054009052,2054010052,2054011052,2054012052,2054013052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2054001053,null,2054002053,{"$f":"K66+1000","v":2054003053},2054004053,2054005053,2054006053,2054007053,2054008053,2054009053,2054010053,2054011053,2054012053,2054013053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2054001054,null,2054002054,{"$f":"K67+1000","v":2054003054},2054004054,2054005054,2054006054,2054007054,2054008054,2054009054,2054010054,2054011054,2054012054,2054013054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2054001055,null,2054002055,{"$f":"K68+1000","v":2054003055},2054004055,2054005055,2054006055,2054007055,2054008055,2054009055,2054010055,2054011055,2054012055,2054013055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2054001056,null,2054002056,{"$f":"K69+1000","v":2054003056},2054004056,2054005056,2054006056,2054007056,2054008056,2054009056,2054010056,2054011056,2054012056,2054013056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2054001057,null,2054002057,{"$f":"K70+1000","v":2054003057},2054004057,2054005057,2054006057,2054007057,2054008057,2054009057,2054010057,2054011057,2054012057,2054013057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2054001058,null,2054002058,{"$f":"K71+1000","v":2054003058},2054004058,2054005058,2054006058,2054007058,2054008058,2054009058,2054010058,2054011058,2054012058,2054013058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2054001059,null,2054002059,{"$f":"K72+1000","v":2054003059},2054004059,2054005059,2054006059,2054007059,2054008059,2054009059,2054010059,2054011059,2054012059,2054013059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2054001060,null,2054002060,{"$f":"K73+1000","v":2054003060},2054004060,2054005060,2054006060,2054007060,2054008060,2054009060,2054010060,2054011060,2054012060,2054013060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2054001061,null,2054002061,{"$f":"K74+1000","v":2054003061},2054004061,2054005061,2054006061,2054007061,2054008061,2054009061,2054010061,2054011061,2054012061,2054013061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2054001062,null,2054002062,{"$f":"K75+1000","v":2054003062},2054004062,2054005062,2054006062,2054007062,2054008062,2054009062,2054010062,2054011062,2054012062,2054013062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2054001063,null,2054002063,{"$f":"K76+1000","v":2054003063},2054004063,2054005063,2054006063,2054007063,2054008063,2054009063,2054010063,2054011063,2054012063,2054013063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2054001064,null,2054002064,{"$f":"K77+1000","v":2054003064},2054004064,2054005064,2054006064,2054007064,2054008064,2054009064,2054010064,2054011064,2054012064,2054013064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2054001065,null,2054002065,{"$f":"K78+1000","v":2054003065},2054004065,2054005065,2054006065,2054007065,2054008065,2054009065,2054010065,2054011065,2054012065,2054013065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2054001066,null,2054002066,{"$f":"K79+1000","v":2054003066},2054004066,2054005066,2054006066,2054007066,2054008066,2054009066,2054010066,2054011066,2054012066,2054013066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2054001067},null,{"$f":"I83+1000","v":2054002067},{"$f":"K83+1000","v":2054003067},2054004067,2054005067,2054006067,2054007067,2054008067,2054009067,2054010067,2054011067,2054012067,2054013067]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2054001068},null,2054002068,{"$f":"K84+1000","v":2054003068},2054004068,2054005068,2054006068,2054007068,2054008068,2054009068,2054010068,2054011068,2054012068,2054013068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2054001069},null,2054002069,{"$f":"K85+1000","v":2054003069},2054004069,2054005069,2054006069,2054007069,2054008069,2054009069,2054010069,2054011069,2054012069,2054013069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2054001070},null,2054002070,{"$f":"K86+1000","v":2054003070},2054004070,2054005070,2054006070,2054007070,2054008070,2054009070,2054010070,2054011070,2054012070,2054013070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2054001071},null,2054002071,{"$f":"K87+1000","v":2054003071},2054004071,2054005071,2054006071,2054007071,2054008071,2054009071,2054010071,2054011071,2054012071,2054013071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2054001072},null,2054002072,{"$f":"K88+1000","v":2054003072},2054004072,2054005072,2054006072,2054007072,2054008072,2054009072,2054010072,2054011072,2054012072,2054013072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2054001073},null,{"$f":"I92+1000","v":2054002073},{"$f":"K92+1000","v":2054003073},2054004073,2054005073,2054006073,2054007073,2054008073,2054009073,2054010073,2054011073,2054012073,2054013073]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2054001074},null,{"$f":"I93+1000","v":2054002074},{"$f":"K93+1000","v":2054003074},2054004074,2054005074,2054006074,2054007074,2054008074,2054009074,2054010074,2054011074,2054012074,2054013074]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2054001075},null,{"$f":"I94+1000","v":2054002075},{"$f":"K94+1000","v":2054003075},2054004075,2054005075,2054006075,2054007075,2054008075,2054009075,2054010075,2054011075,2054012075,2054013075]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2054001076},null,{"$f":"I95+1000","v":2054002076},{"$f":"K95+1000","v":2054003076},2054004076,2054005076,2054006076,2054007076,2054008076,2054009076,2054010076,2054011076,2054012076,2054013076]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2054001077},null,{"$f":"I96+1000","v":2054002077},{"$f":"K96+1000","v":2054003077},2054004077,2054005077,2054006077,2054007077,2054008077,2054009077,2054010077,2054011077,2054012077,2054013077]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2054000000}]

{"sheet":"NL Insurer-Personal_Aviation","index":64,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[114,2,114,9],[115,2,115,9],[113,2,113,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9]]}
[]
[null,null,"Aviation"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines"]
[null,null,null,null,null,null,null,null,null,null,"Aviation"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2045001001,null,{"$f":"I11+1000","v":2045002001}]
["LoB_5b",null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2045001002},null,2045002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2045001003,null,2045002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2045001004,null,2045002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2045001005,null,2045002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2045001006,null,2045002006]
["LoB_5c",null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2045001007,null,2045002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2045001008},null,{"$f":"I21+1000","v":2045002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2045001009},null,2045002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2045001010,null,2045002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2045001011,null,2045002011]
[null,null,null,"2.3.2","Fully",null,null,null,2045001012,null,2045002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2045001013,null,2045002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2045001014,null,2045002014]
[null,null,null,"2.4.2","Fully",null,null,null,2045001015,null,2045002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2045001016,null,2045002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2045001017,null,2045002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2045001018,null,2045002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2045001019,null,2045002019]
[null,null,1,{"$f":"$C$32&\".\"&C33","v":"2.8.1"},"Peril not covered;",null,null,null,2045001020,null,2045002020]
[null,null,2,{"$f":"$C$32&\".\"&C34","v":"2.8.2"},"Premium not received;",null,null,null,2045001021,null,2045002021]
[null,null,3,"2.8.3","Material misrepresentation;",null,null,null,2045001022,null,2045002022]
[null,null,4,"2.8.4","Within excess;",null,null,null,2045001023,null,2045002023]
[null,null,5,"2.8.5","Excess too high;",null,null,null,2045001024,null,2045002024]
[null,null,6,"2.8.6","Awaiting blood tests;",null,null,null,2045001025,null,2045002025]
[null,null,7,"2.8.7","Other (please specify in Comments section).",null,null,null,2045001026,null,2045002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2045001027,null,2045002027]
[null,null,1,{"$f":"$C$40&\".\"&C41","v":"2.9.1"},"Peril not covered;",null,null,null,2045001028,null,2045002028]
[null,null,2,{"$f":"$C$40&\".\"&C42","v":"2.9.2"},"Premium not received;",null,null,null,2045001029,null,2045002029]
[null,null,3,"2.9.3","Material misrepresentation;",null,null,null,2045001030,null,2045002030]
[null,null,4,"2.9.4","Within excess;",null,null,null,2045001031,null,2045002031]
[null,null,5,"2.9.5","Excess too high;",null,null,null,2045001032,null,2045002032]
[null,null,6,"2.9.6","Awaiting blood tests;",null,null,null,2045001033,null,2045002033]
[null,null,7,"2.9.7","Other (please specify in Comments section).",null,null,null,2045001034,null,2045002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2045001035,null,2045002035]
[null,null,1,{"$f":"$C$48&\"0.\"&C49","v":"2.10.1"},"Documents/Information outstanding;",null,null,null,2045001036,null,2045002036]
[null,null,2,{"$f":"$C$48&\"0.\"&C50","v":"2.10.2"},"Excess too high;",null,null,null,2045001037,null,2045002037]
[null,null,3,"2.10.3","Within excess;",null,null,null,2045001038,null,2045002038]
[null,null,4,"2.10.4","Other (please specify in Comments section).",null,null,null,2045001039,null,2045002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2045001040,null,2045002040]
[null,null,1,{"$f":"$C$53&\".\"&C54","v":"2.11.1"},"Documents/Information outstanding;",null,null,null,2045001041,null,2045002041]
[null,null,2,{"$f":"$C$53&\".\"&C55","v":"2.11.2"},"Excess too high;",null,null,null,2045001042,null,2045002042]
[null,null,3,"2.11.3","Within excess;",null,null,null,2045001043,null,2045002043]
[null,null,4,"2.11.4","Other (please specify in Comments section).",null,null,null,2045001044,null,2045002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2045001045,null,2045002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2045001046,null,2045002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2045001047,null,2045002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2045001048,null,2045002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2045001049,null,2045002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2045001050,null,2045002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2045001051,null,2045002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2045001052,null,2045002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2045001053,null,2045002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2045001054,null,2045002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2045001055,null,2045002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2045001056,null,2045002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2045001057,null,2045002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2045001058,null,2045002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2045001059,null,2045002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2045001060,null,2045002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2045001061,null,2045002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2045001062,null,2045002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2045001063,null,2045002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2045001064,null,2045002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2045001065,null,2045002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2045001066,null,2045002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2045001067},null,{"$f":"I83+1000","v":2045002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2045001068},null,2045002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2045001069},null,2045002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2045001070},null,2045002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2045001071},null,2045002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2045001072},null,2045002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2045001073},null,{"$f":"I92+1000","v":2045002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2045001074},null,{"$f":"I93+1000","v":2045002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2045001075},null,{"$f":"I94+1000","v":2045002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2045001076},null,{"$f":"I95+1000","v":2045002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2045001077},null,{"$f":"I96+1000","v":2045002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2045000000}]

{"sheet":"NL Insurer-Com_Aviation","index":65,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[114,2,114,9],[115,2,115,9],[112,2,112,9],[113,2,113,9],[5,10,6,10],[108,2,108,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9]]}
[]
[null,null,"Aviation"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Aviation"]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2046001001,null,{"$f":"I11+1000","v":2046002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2046001002},null,2046002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2046001003,null,2046002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2046001004,null,2046002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2046001005,null,2046002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2046001006,null,2046002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2046001007,null,2046002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2046001008},null,{"$f":"I21+1000","v":2046002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2046001009},null,2046002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2046001010,null,2046002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2046001011,null,2046002011]
[null,null,null,"2.3.2","Fully",null,null,null,2046001012,null,2046002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2046001013,null,2046002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2046001014,null,2046002014]
[null,null,null,"2.4.2","Fully",null,null,null,2046001015,null,2046002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2046001016,null,2046002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2046001017,null,2046002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2046001018,null,2046002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2046001019,null,2046002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2046001020,null,2046002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2046001021,null,2046002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2046001022,null,2046002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2046001023,null,2046002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2046001024,null,2046002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2046001025,null,2046002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2046001026,null,2046002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2046001027,null,2046002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2046001028,null,2046002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2046001029,null,2046002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2046001030,null,2046002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2046001031,null,2046002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2046001032,null,2046002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2046001033,null,2046002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2046001034,null,2046002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2046001035,null,2046002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2046001036,null,2046002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2046001037,null,2046002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2046001038,null,2046002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2046001039,null,2046002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2046001040,null,2046002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2046001041,null,2046002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2046001042,null,2046002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2046001043,null,2046002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2046001044,null,2046002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2046001045,null,2046002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2046001046,null,2046002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2046001047,null,2046002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2046001048,null,2046002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2046001049,null,2046002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2046001050,null,2046002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2046001051,null,2046002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2046001052,null,2046002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2046001053,null,2046002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2046001054,null,2046002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2046001055,null,2046002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2046001056,null,2046002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2046001057,null,2046002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2046001058,null,2046002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2046001059,null,2046002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2046001060,null,2046002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2046001061,null,2046002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2046001062,null,2046002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2046001063,null,2046002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2046001064,null,2046002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2046001065,null,2046002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2046001066,null,2046002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2046001067},null,{"$f":"I83+1000","v":2046002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2046001068},null,2046002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2046001069},null,2046002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2046001070},null,2046002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2046001071},null,2046002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2046001072},null,2046002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2046001073},null,{"$f":"I92+1000","v":2046002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2046001074},null,{"$f":"I93+1000","v":2046002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2046001075},null,{"$f":"I94+1000","v":2046002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2046001076},null,{"$f":"I95+1000","v":2046002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2046001077},null,{"$f":"I96+1000","v":2046002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2046000000}]

{"sheet":"NL Insurer-Com_Rail","index":66,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[115,2,115,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9],[114,2,114,9],[108,2,108,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9]]}
[]
[null,null,"Rail"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial lines"]
[null,null,null,null,null,null,null,null,null,null,"Rail"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2041001001,null,{"$f":"I11+1000","v":2041002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2041001002},null,2041002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2041001003,null,2041002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2041001004,null,2041002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2041001005,null,2041002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2041001006,null,2041002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2041001007,null,2041002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2041001008},null,{"$f":"I21+1000","v":2041002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2041001009},null,2041002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2041001010,null,2041002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2041001011,null,2041002011]
[null,null,null,"2.3.2","Fully",null,null,null,2041001012,null,2041002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2041001013,null,2041002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2041001014,null,2041002014]
[null,null,null,"2.4.2","Fully",null,null,null,2041001015,null,2041002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2041001016,null,2041002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2041001017,null,2041002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2041001018,null,2041002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2041001019,null,2041002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2041001020,null,2041002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2041001021,null,2041002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2041001022,null,2041002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2041001023,null,2041002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2041001024,null,2041002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2041001025,null,2041002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2041001026,null,2041002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2041001027,null,2041002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2041001028,null,2041002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2041001029,null,2041002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2041001030,null,2041002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2041001031,null,2041002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2041001032,null,2041002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2041001033,null,2041002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2041001034,null,2041002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2041001035,null,2041002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2041001036,null,2041002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2041001037,null,2041002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2041001038,null,2041002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2041001039,null,2041002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2041001040,null,2041002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2041001041,null,2041002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2041001042,null,2041002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2041001043,null,2041002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2041001044,null,2041002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2041001045,null,2041002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2041001046,null,2041002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2041001047,null,2041002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2041001048,null,2041002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2041001049,null,2041002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2041001050,null,2041002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2041001051,null,2041002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2041001052,null,2041002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2041001053,null,2041002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2041001054,null,2041002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2041001055,null,2041002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2041001056,null,2041002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2041001057,null,2041002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2041001058,null,2041002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2041001059,null,2041002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2041001060,null,2041002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2041001061,null,2041002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2041001062,null,2041002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2041001063,null,2041002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2041001064,null,2041002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2041001065,null,2041002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2041001066,null,2041002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2041001067},null,{"$f":"I83+1000","v":2041002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2041001068},null,2041002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2041001069},null,2041002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2041001070},null,2041002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2041001071},null,2041002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2041001072},null,2041002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2041001073},null,{"$f":"I92+1000","v":2041002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2041001074},null,{"$f":"I93+1000","v":2041002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2041001075},null,{"$f":"I94+1000","v":2041002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2041001076},null,{"$f":"I95+1000","v":2041002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2041001077},null,{"$f":"I96+1000","v":2041002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2041000000}]

{"sheet":"NL Insurer-Com_Engineering","index":67,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[115,2,115,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9],[114,2,114,9],[108,2,108,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9]]}
[]
[null,null,"Engineering"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial lines"]
[null,null,null,null,null,null,null,null,null,null,"Engineering"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2042001001,null,{"$f":"I11+1000","v":2042002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2042001002},null,2042002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2042001003,null,2042002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2042001004,null,2042002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2042001005,null,2042002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2042001006,null,2042002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2042001007,null,2042002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2042001008},null,{"$f":"I21+1000","v":2042002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2042001009},null,2042002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2042001010,null,2042002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2042001011,null,2042002011]
[null,null,null,"2.3.2","Fully",null,null,null,2042001012,null,2042002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2042001013,null,2042002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2042001014,null,2042002014]
[null,null,null,"2.4.2","Fully",null,null,null,2042001015,null,2042002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2042001016,null,2042002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2042001017,null,2042002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2042001018,null,2042002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2042001019,null,2042002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2042001020,null,2042002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2042001021,null,2042002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2042001022,null,2042002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2042001023,null,2042002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2042001024,null,2042002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2042001025,null,2042002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2042001026,null,2042002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2042001027,null,2042002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2042001028,null,2042002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2042001029,null,2042002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2042001030,null,2042002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2042001031,null,2042002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2042001032,null,2042002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2042001033,null,2042002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2042001034,null,2042002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2042001035,null,2042002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2042001036,null,2042002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2042001037,null,2042002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2042001038,null,2042002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2042001039,null,2042002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2042001040,null,2042002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2042001041,null,2042002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2042001042,null,2042002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2042001043,null,2042002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2042001044,null,2042002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2042001045,null,2042002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2042001046,null,2042002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2042001047,null,2042002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2042001048,null,2042002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2042001049,null,2042002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2042001050,null,2042002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2042001051,null,2042002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2042001052,null,2042002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2042001053,null,2042002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2042001054,null,2042002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2042001055,null,2042002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2042001056,null,2042002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2042001057,null,2042002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2042001058,null,2042002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2042001059,null,2042002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2042001060,null,2042002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2042001061,null,2042002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2042001062,null,2042002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2042001063,null,2042002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2042001064,null,2042002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2042001065,null,2042002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2042001066,null,2042002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2042001067},null,{"$f":"I83+1000","v":2042002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2042001068},null,2042002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2042001069},null,2042002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2042001070},null,2042002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2042001071},null,2042002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2042001072},null,2042002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2042001073},null,{"$f":"I92+1000","v":2042002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2042001074},null,{"$f":"I93+1000","v":2042002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2042001075},null,{"$f":"I94+1000","v":2042002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2042001076},null,{"$f":"I95+1000","v":2042002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2042001077},null,{"$f":"I96+1000","v":2042002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2042000000}]

{"sheet":"NL Insurer-Com_Trade","index":68,"n_rows":100,"n_cols":11,"rows_kept":100,"cut":false,"hidden":true,"merged":[[115,2,115,9],[109,2,109,9],[110,2,110,9],[111,2,111,9],[112,2,112,9],[113,2,113,9],[114,2,114,9],[108,2,108,9],[5,6,6,6],[5,8,6,8],[99,2,99,9],[100,2,100,9],[101,2,101,9],[102,2,102,9],[103,2,103,9],[104,2,104,9],[105,2,105,9],[106,2,106,9],[107,2,107,9]]}
[]
[null,null,"Trade Credit"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Commercial lines"]
[null,null,null,null,null,null,null,null,null,null,"Trade Credit"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,null,null,2039001001,null,{"$f":"I11+1000","v":2039002001}]
[null,null,1.2,null,"State the number of new cover types issued in the reporting period as per the breakdown below:",null,null,null,{"$f":"I11+1","v":2039001002},null,2039002002]
[null,null,null,"1.2.1","Existing cover type;",null,null,null,2039001003,null,2039002003]
[null,null,null,"1.2.2","New cover type;",null,null,null,2039001004,null,2039002004]
[null,null,null,"1.2.3","Rebranded cover type",null,null,null,2039001005,null,2039002005]
[null,null,null,"1.2.4","Enhanced cover type",null,null,null,2039001006,null,2039002006]
[null,null,1.3,null,"State the number of cover types terminated in the reporting period.",null,"27 , 79",null,2039001007,null,2039002007]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I17+1","v":2039001008},null,{"$f":"I21+1000","v":2039002008}]
[null,null,2.2000000000000002,null,"State the total value of the claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I21+1","v":2039001009},null,2039002009]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2039001010,null,2039002010]
[null,null,null,"2.3.1","Partially;",null,null,null,2039001011,null,2039002011]
[null,null,null,"2.3.2","Fully",null,null,null,2039001012,null,2039002012]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2039001013,null,2039002013]
[null,null,null,"2.4.1","Partially;",null,null,null,2039001014,null,2039002014]
[null,null,null,"2.4.2","Fully",null,null,null,2039001015,null,2039002015]
[null,null,2.5,null,"State the total number of claims paid in the reporting period.",null,null,null,2039001016,null,2039002016]
[null,null,2.6,null,"State the total value of the claims paid in the reporting period.",null,null,null,2039001017,null,2039002017]
[null,null,2.7,null,"State the total value of claims incurred in the reporting period.",null,null,null,2039001018,null,2039002018]
[null,null,2.8,null,"State the total number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2039001019,null,2039002019]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2039001020,null,2039002020]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2039001021,null,2039002021]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2039001022,null,2039002022]
[null,null,null,"2.8.4","Within excess;",null,null,null,2039001023,null,2039002023]
[null,null,null,"2.8.5","Excess too high;",null,null,null,2039001024,null,2039002024]
[null,null,null,"2.8.6","Awaiting blood tests;",null,null,null,2039001025,null,2039002025]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2039001026,null,2039002026]
[null,null,2.9,null,"State the total value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2039001027,null,2039002027]
[null,null,null,"2.9.1","Peril not covered;",null,null,null,2039001028,null,2039002028]
[null,null,null,"2.9.2","Premium not received;",null,null,null,2039001029,null,2039002029]
[null,null,null,"2.9.3","Material misrepresentation;",null,null,null,2039001030,null,2039002030]
[null,null,null,"2.9.4","Within excess;",null,null,null,2039001031,null,2039002031]
[null,null,null,"2.9.5","Excess too high;",null,null,null,2039001032,null,2039002032]
[null,null,null,"2.9.6","Awaiting blood tests;",null,null,null,2039001033,null,2039002033]
[null,null,null,"2.9.7","Other (please specify in Comments section).",null,null,null,2039001034,null,2039002034]
[null,null,2.1,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2039001035,null,2039002035]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2039001036,null,2039002036]
[null,null,null,"2.10.2","Excess too high;",null,null,null,2039001037,null,2039002037]
[null,null,null,"2.10.3","Within excess;",null,null,null,2039001038,null,2039002038]
[null,null,null,"2.10.4","Other (please specify in Comments section).",null,null,null,2039001039,null,2039002039]
[null,null,2.11,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2039001040,null,2039002040]
[null,null,null,"2.11.1","Documents/Information outstanding;",null,null,null,2039001041,null,2039002041]
[null,null,null,"2.11.2","Excess too high;",null,null,null,2039001042,null,2039002042]
[null,null,null,"2.11.3","Within excess;",null,null,null,2039001043,null,2039002043]
[null,null,null,"2.11.4","Other (please specify in Comments section).",null,null,null,2039001044,null,2039002044]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2039001045,null,2039002045]
[null,null,2.13,null,"State the total number of forensic or further investigations completed in the reporting period as per the breakdown below:",null,null,null,2039001046,null,2039002046]
[null,null,null,"2.13.1","0 - 5 days;",null,null,null,2039001047,null,2039002047]
[null,null,null,"2.13.2","6 - 10 days;",null,null,null,2039001048,null,2039002048]
[null,null,null,"2.13.3","11 - 15 days;",null,null,null,2039001049,null,2039002049]
[null,null,null,"2.13.4","16 - 30 days;",null,null,null,2039001050,null,2039002050]
[null,null,null,"2.13.5","31 - 45 days;",null,null,null,2039001051,null,2039002051]
[null,null,null,"2.13.6","More than 45 days",null,null,null,2039001052,null,2039002052]
[null,null,2.14,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2039001053,null,2039002053]
[null,null,null,"2.14.1","0 - 5 days;",null,null,null,2039001054,null,2039002054]
[null,null,null,"2.14.2","6 - 10 days;",null,null,null,2039001055,null,2039002055]
[null,null,null,"2.14.3","11 - 15 days;",null,null,null,2039001056,null,2039002056]
[null,null,null,"2.14.4","16 - 30 days;",null,null,null,2039001057,null,2039002057]
[null,null,null,"2.14.5","31 - 45 days;",null,null,null,2039001058,null,2039002058]
[null,null,null,"2.14.6","More than 45 days",null,null,null,2039001059,null,2039002059]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2039001060,null,2039002060]
[null,null,null,"2.15.1","0 - 5 days;",null,null,null,2039001061,null,2039002061]
[null,null,null,"2.15.2","6 - 10 days;",null,null,null,2039001062,null,2039002062]
[null,null,null,"2.15.3","11 - 15 days;",null,null,null,2039001063,null,2039002063]
[null,null,null,"2.15.4","16 - 30 days;",null,null,null,2039001064,null,2039002064]
[null,null,null,"2.15.5","31 - 45 days;",null,null,null,2039001065,null,2039002065]
[null,null,null,"2.15.6","More than 45 days",null,null,null,2039001066,null,2039002066]
[]
[null,null,"3  EXCESS STRUCTURES"]
[]
[null,null,3.1,null,"State whether the insurer uses a multi-layer excess structure",null,null,null,{"$f":"I79+1","v":2039001067},null,{"$f":"I83+1000","v":2039002067}]
[null,null,3.2,null,"State the number of policies on which claims were received and which required the policyholder to pay more than one excess in the reporting period.",null,53,null,{"$f":"I83+1","v":2039001068},null,2039002068]
[null,null,3.3,null,"State the maximum basic excess that will be allowed for a policyholder in Rand value",null,null,null,{"$f":"I84+1","v":2039001069},null,2039002069]
[null,null,3.4,null,"State the number of claims received during the reporting period on which the excess was determined as a percentage of the loss / damage or value of the insured risk.",null,null,null,{"$f":"I85+1","v":2039001070},null,2039002070]
[null,null,3.5,null,"State the number of claims received on which the total excess was more than 20% of the loss / damage or insured risk value",null,null,null,{"$f":"I86+1","v":2039001071},null,2039002071]
[null,null,3.6,null,"State the average excess applicable to all policies in force at the end of the reporting period.",null,null,null,{"$f":"I87+1","v":2039001072},null,2039002072]
[]
[null,null,"4  COMPLAINTS HANDLING "]
[]
[null,null,4.0999999999999996,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I88+1","v":2039001073},null,{"$f":"I92+1000","v":2039002073}]
[null,null,4.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I92+1","v":2039001074},null,{"$f":"I93+1000","v":2039002074}]
[null,null,4.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I93+1","v":2039001075},null,{"$f":"I94+1000","v":2039002075}]
[null,null,4.4000000000000004,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I94+1","v":2039001076},null,{"$f":"I95+1000","v":2039002076}]
[null,null,4.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I95+1","v":2039001077},null,{"$f":"I96+1000","v":2039002077}]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2039000000}]

{"sheet":"Life insurer-Comb Fund","index":69,"n_rows":60,"n_cols":82,"rows_kept":60,"cut":false,"hidden":true,"merged":[[68,2,68,9],[5,78,5,80],[63,2,63,9],[64,2,64,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[4,6,6,6],[4,8,6,8],[4,10,4,27],[4,28,4,45],[4,46,4,63],[4,64,4,81],[5,81,6,81],[59,2,59,9],[60,2,60,9],[5,63,6,63],[5,64,6,64],[5,65,5,69],[5,70,5,74],[5,75,5,77],[5,27,6,27],[5,28,6,28],[5,39,5,41],[61,2,61,9],[62,2,62,9],[5,16,5,20],[5,21,5,23],[5,24,5,26],[5,10,6,10],[5,11,5,15],[5,60,5,62],[5,42,5,44],[5,45,6,45],[5,46,6,46],[5,29,5,33],[5,34,5,38],[5,47,5,51],[5,52,5,56],[5,57,5,59],[75,2,75,9],[69,2,69,9],[70,2,70,9],[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9]]}
[]
[null,null,"Combined Policies - Fund Member Policies"]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"LINKED",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"UPPER(\"GUARANTEED (partially or fully)\")","v":"GUARANTEED (PARTIALLY OR FULLY)"},null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"LINKED / MARKET RELATED",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"COMBINATION"]
[null,null,null,null,null,null,null,null,null,null,"Death","Disability (lump sum)",null,null,null,null,"Disability (recurring)",null,null,null,null,"Health (lump sum)",null,null,"Health (recurring)",null,null,"Total","Death","Disability (lump sum)",null,null,null,null,"Disability (recurring)",null,null,null,null,"Health (lump sum)",null,null,"Health (recurring)",null,null,"Total","Death","Disability (lump sum)",null,null,null,null,"Disability (recurring)",null,null,null,null,"Health (lump sum)",null,null,"Health (recurring)",null,null,"Total","Death","Disability (lump sum)",null,null,null,null,"Disability (recurring)",null,null,null,null,"Health (lump sum)",null,null,"Health (recurring)",null,null,"Total"]
[null,null,null,null,null,null,null,null,null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Critical Illness","Other","Total","Critical Illness","Other","Total",null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Critical Illness","Other","Total","Critical Illness","Other","Total",null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Critical Illness","Other","Total","Critical Illness","Other","Total",null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Total","Critical Illness","Other","Total","Critical Illness","Other","Total"]
[]
[]
[null,null,"1 PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2055001001,null,{"$f":"I12+1000","v":2055002001},{"$f":"K12+1000","v":2055003001},{"$f":"L12+1000","v":2055004001},2055005001,2055006001,2055007001,2055008001,2055009001,2055010001,2055011001,2055012001,2055013001,2055014001,2055015001,2055016001,2055017001,2055018001,2055019001,2055020001,2055021001,2055022001,2055023001,2055024001,2055025001,2055026001,2055027001,2055028001,2055029001,2055030001,2055031001,2055032001,2055033001,2055034001,2055035001,2055036001,2055037001,2055038001,2055039001,2055040001,2055041001,2055042001,2055043001,2055044001,2055045001,2055046001,2055047001,2055048001,2055049001,2055050001,2055051001,2055052001,2055053001,2055054001,2055055001,2055056001,2055057001,2055058001,2055059001,2055060001,2055061001,2055062001,2055063001,2055064001,2055065001,2055066001,2055067001,{"$f":"BX12+1000","v":2055068001},2055069001,2055070001,2055071001,2055072001,2055073001]
[null,null,"1.2",null,"State the total value of all payments that were due to members in the reporting period.",null,57,null,{"$f":"I12+1","v":2055001002},null,{"$f":"I13+1000","v":2055002002},{"$f":"K13+1000","v":2055003002},2055004002,2055005002,2055006002,2055007002,2055008002,2055009002,2055010002,2055011002,2055012002,2055013002,2055014002,2055015002,2055016002,2055017002,2055018002,2055019002,2055020002,2055021002,2055022002,2055023002,2055024002,2055025002,2055026002,2055027002,2055028002,2055029002,2055030002,2055031002,2055032002,2055033002,2055034002,2055035002,2055036002,2055037002,2055038002,2055039002,2055040002,2055041002,2055042002,2055043002,2055044002,2055045002,2055046002,2055047002,2055048002,2055049002,2055050002,2055051002,2055052002,2055053002,2055054002,2055055002,2055056002,2055057002,2055058002,2055059002,2055060002,2055061002,2055062002,2055063002,2055064002,2055065002,2055066002,2055067002,2055068002,2055069002,2055070002,2055071002,2055072002,2055073002]
[null,null,"1,3",null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,{"$f":"I13+1","v":2055001003},null,{"$f":"I14+1000","v":2055002003},{"$f":"K14+1000","v":2055003003},2055004003,2055005003,2055006003,2055007003,2055008003,2055009003,2055010003,2055011003,2055012003,2055013003,2055014003,2055015003,2055016003,2055017003,2055018003,2055019003,2055020003,2055021003,2055022003,2055023003,2055024003,2055025003,2055026003,2055027003,2055028003,2055029003,2055030003,2055031003,2055032003,2055033003,2055034003,2055035003,2055036003,2055037003,2055038003,2055039003,2055040003,2055041003,2055042003,2055043003,2055044003,2055045003,2055046003,2055047003,2055048003,2055049003,2055050003,2055051003,2055052003,2055053003,2055054003,2055055003,2055056003,2055057003,2055058003,2055059003,2055060003,2055061003,2055062003,2055063003,2055064003,2055065003,2055066003,{"$f":"BW14+1000","v":2055067003},2055068003,2055069003,2055070003,2055071003,2055072003,2055073003]
[null,null,null,"1.3.1","Resignation;",null,null,null,2055001004,null,2055002004,{"$f":"K15+1000","v":2055003004},2055004004,2055005004,2055006004,2055007004,2055008004,2055009004,2055010004,2055011004,2055012004,2055013004,2055014004,2055015004,2055016004,2055017004,2055018004,2055019004,2055020004,2055021004,2055022004,2055023004,2055024004,2055025004,2055026004,2055027004,2055028004,2055029004,2055030004,2055031004,2055032004,2055033004,2055034004,2055035004,2055036004,2055037004,2055038004,2055039004,2055040004,2055041004,2055042004,2055043004,2055044004,2055045004,2055046004,2055047004,2055048004,2055049004,2055050004,2055051004,2055052004,2055053004,2055054004,2055055004,2055056004,2055057004,2055058004,2055059004,2055060004,2055061004,2055062004,2055063004,2055064004,2055065004,2055066004,{"$f":"BW15+1000","v":2055067004},2055068004,2055069004,2055070004,2055071004,2055072004,2055073004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2055001005,null,2055002005,{"$f":"K16+1000","v":2055003005},2055004005,2055005005,2055006005,2055007005,2055008005,2055009005,2055010005,2055011005,2055012005,2055013005,2055014005,2055015005,2055016005,2055017005,2055018005,2055019005,2055020005,2055021005,2055022005,2055023005,2055024005,2055025005,2055026005,2055027005,2055028005,2055029005,2055030005,2055031005,2055032005,2055033005,2055034005,2055035005,2055036005,2055037005,2055038005,2055039005,2055040005,2055041005,2055042005,2055043005,2055044005,2055045005,2055046005,2055047005,2055048005,2055049005,2055050005,2055051005,2055052005,2055053005,2055054005,2055055005,2055056005,2055057005,2055058005,2055059005,2055060005,2055061005,2055062005,2055063005,2055064005,2055065005,2055066005,{"$f":"BW16+1000","v":2055067005},2055068005,2055069005,2055070005,2055071005,2055072005,2055073005]
[null,null,null,"1.3.3","Death;",null,null,null,2055001006,null,2055002006,{"$f":"K17+1000","v":2055003006},2055004006,2055005006,2055006006,2055007006,2055008006,2055009006,2055010006,2055011006,2055012006,2055013006,2055014006,2055015006,2055016006,2055017006,2055018006,2055019006,2055020006,2055021006,2055022006,2055023006,2055024006,2055025006,2055026006,2055027006,2055028006,2055029006,2055030006,2055031006,2055032006,2055033006,2055034006,2055035006,2055036006,2055037006,2055038006,2055039006,2055040006,2055041006,2055042006,2055043006,2055044006,2055045006,2055046006,2055047006,2055048006,2055049006,2055050006,2055051006,2055052006,2055053006,2055054006,2055055006,2055056006,2055057006,2055058006,2055059006,2055060006,2055061006,2055062006,2055063006,2055064006,2055065006,2055066006,{"$f":"BW17+1000","v":2055067006},2055068006,2055069006,2055070006,2055071006,2055072006,2055073006]
[null,null,null,"1.3.4","Retrenchment;",null,null,null,2055001007,null,2055002007,{"$f":"K18+1000","v":2055003007},2055004007,2055005007,2055006007,2055007007,2055008007,2055009007,2055010007,2055011007,2055012007,2055013007,2055014007,2055015007,2055016007,2055017007,2055018007,2055019007,2055020007,2055021007,2055022007,2055023007,2055024007,2055025007,2055026007,2055027007,2055028007,2055029007,2055030007,2055031007,2055032007,2055033007,2055034007,2055035007,2055036007,2055037007,2055038007,2055039007,2055040007,2055041007,2055042007,2055043007,2055044007,2055045007,2055046007,2055047007,2055048007,2055049007,2055050007,2055051007,2055052007,2055053007,2055054007,2055055007,2055056007,2055057007,2055058007,2055059007,2055060007,2055061007,2055062007,2055063007,2055064007,2055065007,2055066007,{"$f":"BW18+1000","v":2055067007},2055068007,2055069007,2055070007,2055071007,2055072007,2055073007]
[null,null,null,"1.3.5","Disability;",null,null,null,2055001008,null,2055002008,{"$f":"K19+1000","v":2055003008},2055004008,2055005008,2055006008,2055007008,2055008008,2055009008,2055010008,2055011008,2055012008,2055013008,2055014008,2055015008,2055016008,2055017008,2055018008,2055019008,2055020008,2055021008,2055022008,2055023008,2055024008,2055025008,2055026008,2055027008,2055028008,2055029008,2055030008,2055031008,2055032008,2055033008,2055034008,2055035008,2055036008,2055037008,2055038008,2055039008,2055040008,2055041008,2055042008,2055043008,2055044008,2055045008,2055046008,2055047008,2055048008,2055049008,2055050008,2055051008,2055052008,2055053008,2055054008,2055055008,2055056008,2055057008,2055058008,2055059008,2055060008,2055061008,2055062008,2055063008,2055064008,2055065008,2055066008,{"$f":"BW19+1000","v":2055067008},2055068008,2055069008,2055070008,2055071008,2055072008,2055073008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2055001009,null,2055002009,{"$f":"K20+1000","v":2055003009},2055004009,2055005009,2055006009,2055007009,2055008009,2055009009,2055010009,2055011009,2055012009,2055013009,2055014009,2055015009,2055016009,2055017009,2055018009,2055019009,2055020009,2055021009,2055022009,2055023009,2055024009,2055025009,2055026009,2055027009,2055028009,2055029009,2055030009,2055031009,2055032009,2055033009,2055034009,2055035009,2055036009,2055037009,2055038009,2055039009,2055040009,2055041009,2055042009,2055043009,2055044009,2055045009,2055046009,2055047009,2055048009,2055049009,2055050009,2055051009,2055052009,2055053009,2055054009,2055055009,2055056009,2055057009,2055058009,2055059009,2055060009,2055061009,2055062009,2055063009,2055064009,2055065009,2055066009,{"$f":"BW20+1000","v":2055067009},2055068009,2055069009,2055070009,2055071009,2055072009,2055073009]
[null,null,"1,4",null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2055001010,null,2055002010,{"$f":"K21+1000","v":2055003010},2055004010,2055005010,2055006010,2055007010,2055008010,2055009010,2055010010,2055011010,2055012010,2055013010,2055014010,2055015010,2055016010,2055017010,2055018010,2055019010,2055020010,2055021010,2055022010,2055023010,2055024010,2055025010,2055026010,2055027010,2055028010,2055029010,2055030010,2055031010,2055032010,2055033010,2055034010,2055035010,2055036010,2055037010,2055038010,2055039010,2055040010,2055041010,2055042010,2055043010,2055044010,2055045010,2055046010,2055047010,2055048010,2055049010,2055050010,2055051010,2055052010,2055053010,2055054010,2055055010,2055056010,2055057010,2055058010,2055059010,2055060010,2055061010,2055062010,2055063010,2055064010,2055065010,2055066010,{"$f":"BW21+1000","v":2055067010},2055068010,2055069010,2055070010,2055071010,2055072010,2055073010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2055001011,null,2055002011,{"$f":"K22+1000","v":2055003011},2055004011,2055005011,2055006011,2055007011,2055008011,2055009011,2055010011,2055011011,2055012011,2055013011,2055014011,2055015011,2055016011,2055017011,2055018011,2055019011,2055020011,2055021011,2055022011,2055023011,2055024011,2055025011,2055026011,2055027011,2055028011,2055029011,2055030011,2055031011,2055032011,2055033011,2055034011,2055035011,2055036011,2055037011,2055038011,2055039011,2055040011,2055041011,2055042011,2055043011,2055044011,2055045011,2055046011,2055047011,2055048011,2055049011,2055050011,2055051011,2055052011,2055053011,2055054011,2055055011,2055056011,2055057011,2055058011,2055059011,2055060011,2055061011,2055062011,2055063011,2055064011,2055065011,2055066011,{"$f":"BW22+1000","v":2055067011},2055068011,2055069011,2055070011,2055071011,2055072011,2055073011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2055001012,null,2055002012,{"$f":"K23+1000","v":2055003012},2055004012,2055005012,2055006012,2055007012,2055008012,2055009012,2055010012,2055011012,2055012012,2055013012,2055014012,2055015012,2055016012,2055017012,2055018012,2055019012,2055020012,2055021012,2055022012,2055023012,2055024012,2055025012,2055026012,2055027012,2055028012,2055029012,2055030012,2055031012,2055032012,2055033012,2055034012,2055035012,2055036012,2055037012,2055038012,2055039012,2055040012,2055041012,2055042012,2055043012,2055044012,2055045012,2055046012,2055047012,2055048012,2055049012,2055050012,2055051012,2055052012,2055053012,2055054012,2055055012,2055056012,2055057012,2055058012,2055059012,2055060012,2055061012,2055062012,2055063012,2055064012,2055065012,2055066012,{"$f":"BW23+1000","v":2055067012},2055068012,2055069012,2055070012,2055071012,2055072012,2055073012]
[null,null,null,"1.4.3","Death;",null,null,null,2055001013,null,2055002013,{"$f":"K24+1000","v":2055003013},2055004013,2055005013,2055006013,2055007013,2055008013,2055009013,2055010013,2055011013,2055012013,2055013013,2055014013,2055015013,2055016013,2055017013,2055018013,2055019013,2055020013,2055021013,2055022013,2055023013,2055024013,2055025013,2055026013,2055027013,2055028013,2055029013,2055030013,2055031013,2055032013,2055033013,2055034013,2055035013,2055036013,2055037013,2055038013,2055039013,2055040013,2055041013,2055042013,2055043013,2055044013,2055045013,2055046013,2055047013,2055048013,2055049013,2055050013,2055051013,2055052013,2055053013,2055054013,2055055013,2055056013,2055057013,2055058013,2055059013,2055060013,2055061013,2055062013,2055063013,2055064013,2055065013,2055066013,{"$f":"BW24+1000","v":2055067013},2055068013,2055069013,2055070013,2055071013,2055072013,2055073013]
[null,null,null,"1.4.4","Retrenchment;",null,null,null,2055001014,null,2055002014,{"$f":"K25+1000","v":2055003014},2055004014,2055005014,2055006014,2055007014,2055008014,2055009014,2055010014,2055011014,2055012014,2055013014,2055014014,2055015014,2055016014,2055017014,2055018014,2055019014,2055020014,2055021014,2055022014,2055023014,2055024014,2055025014,2055026014,2055027014,2055028014,2055029014,2055030014,2055031014,2055032014,2055033014,2055034014,2055035014,2055036014,2055037014,2055038014,2055039014,2055040014,2055041014,2055042014,2055043014,2055044014,2055045014,2055046014,2055047014,2055048014,2055049014,2055050014,2055051014,2055052014,2055053014,2055054014,2055055014,2055056014,2055057014,2055058014,2055059014,2055060014,2055061014,2055062014,2055063014,2055064014,2055065014,2055066014,{"$f":"BW25+1000","v":2055067014},2055068014,2055069014,2055070014,2055071014,2055072014,2055073014]
[null,null,null,"1.4.5","Disability;",null,null,null,2055001015,null,2055002015,{"$f":"K26+1000","v":2055003015},2055004015,2055005015,2055006015,2055007015,2055008015,2055009015,2055010015,2055011015,2055012015,2055013015,2055014015,2055015015,2055016015,2055017015,2055018015,2055019015,2055020015,2055021015,2055022015,2055023015,2055024015,2055025015,2055026015,2055027015,2055028015,2055029015,2055030015,2055031015,2055032015,2055033015,2055034015,2055035015,2055036015,2055037015,2055038015,2055039015,2055040015,2055041015,2055042015,2055043015,2055044015,2055045015,2055046015,2055047015,2055048015,2055049015,2055050015,2055051015,2055052015,2055053015,2055054015,2055055015,2055056015,2055057015,2055058015,2055059015,2055060015,2055061015,2055062015,2055063015,2055064015,2055065015,2055066015,{"$f":"BW26+1000","v":2055067015},2055068015,2055069015,2055070015,2055071015,2055072015,2055073015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2055001016,null,2055002016,{"$f":"K27+1000","v":2055003016},2055004016,2055005016,2055006016,2055007016,2055008016,2055009016,2055010016,2055011016,2055012016,2055013016,2055014016,2055015016,2055016016,2055017016,2055018016,2055019016,2055020016,2055021016,2055022016,2055023016,2055024016,2055025016,2055026016,2055027016,2055028016,2055029016,2055030016,2055031016,2055032016,2055033016,2055034016,2055035016,2055036016,2055037016,2055038016,2055039016,2055040016,2055041016,2055042016,2055043016,2055044016,2055045016,2055046016,2055047016,2055048016,2055049016,2055050016,2055051016,2055052016,2055053016,2055054016,2055055016,2055056016,2055057016,2055058016,2055059016,2055060016,2055061016,2055062016,2055063016,2055064016,2055065016,2055066016,{"$f":"BW27+1000","v":2055067016},2055068016,2055069016,2055070016,2055071016,2055072016,2055073016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2055001017,null,2055002017,{"$f":"K28+1000","v":2055003017},2055004017,2055005017,2055006017,2055007017,2055008017,2055009017,2055010017,2055011017,2055012017,2055013017,2055014017,2055015017,2055016017,2055017017,2055018017,2055019017,2055020017,2055021017,2055022017,2055023017,2055024017,2055025017,2055026017,2055027017,2055028017,2055029017,2055030017,2055031017,2055032017,2055033017,2055034017,2055035017,2055036017,2055037017,2055038017,2055039017,2055040017,2055041017,2055042017,2055043017,2055044017,2055045017,2055046017,2055047017,2055048017,2055049017,2055050017,2055051017,2055052017,2055053017,2055054017,2055055017,2055056017,2055057017,2055058017,2055059017,2055060017,2055061017,2055062017,2055063017,2055064017,2055065017,2055066017,{"$f":"BW28+1000","v":2055067017},2055068017,2055069017,2055070017,2055071017,2055072017,2055073017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2055001018,null,2055002018,{"$f":"K29+1000","v":2055003018},2055004018,2055005018,2055006018,2055007018,2055008018,2055009018,2055010018,2055011018,2055012018,2055013018,2055014018,2055015018,2055016018,2055017018,2055018018,2055019018,2055020018,2055021018,2055022018,2055023018,2055024018,2055025018,2055026018,2055027018,2055028018,2055029018,2055030018,2055031018,2055032018,2055033018,2055034018,2055035018,2055036018,2055037018,2055038018,2055039018,2055040018,2055041018,2055042018,2055043018,2055044018,2055045018,2055046018,2055047018,2055048018,2055049018,2055050018,2055051018,2055052018,2055053018,2055054018,2055055018,2055056018,2055057018,2055058018,2055059018,2055060018,2055061018,2055062018,2055063018,2055064018,2055065018,2055066018,{"$f":"BW29+1000","v":2055067018},2055068018,2055069018,2055070018,2055071018,2055072018,2055073018]
[null,null,null,"1.5.2","Retirement;",null,null,null,2055001019,null,2055002019,{"$f":"K30+1000","v":2055003019},2055004019,2055005019,2055006019,2055007019,2055008019,2055009019,2055010019,2055011019,2055012019,2055013019,2055014019,2055015019,2055016019,2055017019,2055018019,2055019019,2055020019,2055021019,2055022019,2055023019,2055024019,2055025019,2055026019,2055027019,2055028019,2055029019,2055030019,2055031019,2055032019,2055033019,2055034019,2055035019,2055036019,2055037019,2055038019,2055039019,2055040019,2055041019,2055042019,2055043019,2055044019,2055045019,2055046019,2055047019,2055048019,2055049019,2055050019,2055051019,2055052019,2055053019,2055054019,2055055019,2055056019,2055057019,2055058019,2055059019,2055060019,2055061019,2055062019,2055063019,2055064019,2055065019,2055066019,{"$f":"BW30+1000","v":2055067019},2055068019,2055069019,2055070019,2055071019,2055072019,2055073019]
[null,null,null,"1.5.3","Death;",null,null,null,2055001020,null,2055002020,{"$f":"K31+1000","v":2055003020},2055004020,2055005020,2055006020,2055007020,2055008020,2055009020,2055010020,2055011020,2055012020,2055013020,2055014020,2055015020,2055016020,2055017020,2055018020,2055019020,2055020020,2055021020,2055022020,2055023020,2055024020,2055025020,2055026020,2055027020,2055028020,2055029020,2055030020,2055031020,2055032020,2055033020,2055034020,2055035020,2055036020,2055037020,2055038020,2055039020,2055040020,2055041020,2055042020,2055043020,2055044020,2055045020,2055046020,2055047020,2055048020,2055049020,2055050020,2055051020,2055052020,2055053020,2055054020,2055055020,2055056020,2055057020,2055058020,2055059020,2055060020,2055061020,2055062020,2055063020,2055064020,2055065020,2055066020,{"$f":"BW31+1000","v":2055067020},2055068020,2055069020,2055070020,2055071020,2055072020,2055073020]
[null,null,null,"1.5.4","Retrenchment;",null,null,null,2055001021,null,2055002021,{"$f":"K32+1000","v":2055003021},2055004021,2055005021,2055006021,2055007021,2055008021,2055009021,2055010021,2055011021,2055012021,2055013021,2055014021,2055015021,2055016021,2055017021,2055018021,2055019021,2055020021,2055021021,2055022021,2055023021,2055024021,2055025021,2055026021,2055027021,2055028021,2055029021,2055030021,2055031021,2055032021,2055033021,2055034021,2055035021,2055036021,2055037021,2055038021,2055039021,2055040021,2055041021,2055042021,2055043021,2055044021,2055045021,2055046021,2055047021,2055048021,2055049021,2055050021,2055051021,2055052021,2055053021,2055054021,2055055021,2055056021,2055057021,2055058021,2055059021,2055060021,2055061021,2055062021,2055063021,2055064021,2055065021,2055066021,{"$f":"BW32+1000","v":2055067021},2055068021,2055069021,2055070021,2055071021,2055072021,2055073021]
[null,null,null,"1.5.5","Disability;",null,null,null,2055001022,null,2055002022,{"$f":"K33+1000","v":2055003022},2055004022,2055005022,2055006022,2055007022,2055008022,2055009022,2055010022,2055011022,2055012022,2055013022,2055014022,2055015022,2055016022,2055017022,2055018022,2055019022,2055020022,2055021022,2055022022,2055023022,2055024022,2055025022,2055026022,2055027022,2055028022,2055029022,2055030022,2055031022,2055032022,2055033022,2055034022,2055035022,2055036022,2055037022,2055038022,2055039022,2055040022,2055041022,2055042022,2055043022,2055044022,2055045022,2055046022,2055047022,2055048022,2055049022,2055050022,2055051022,2055052022,2055053022,2055054022,2055055022,2055056022,2055057022,2055058022,2055059022,2055060022,2055061022,2055062022,2055063022,2055064022,2055065022,2055066022,{"$f":"BW33+1000","v":2055067022},2055068022,2055069022,2055070022,2055071022,2055072022,2055073022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2055001023,null,2055002023,{"$f":"K34+1000","v":2055003023},2055004023,2055005023,2055006023,2055007023,2055008023,2055009023,2055010023,2055011023,2055012023,2055013023,2055014023,2055015023,2055016023,2055017023,2055018023,2055019023,2055020023,2055021023,2055022023,2055023023,2055024023,2055025023,2055026023,2055027023,2055028023,2055029023,2055030023,2055031023,2055032023,2055033023,2055034023,2055035023,2055036023,2055037023,2055038023,2055039023,2055040023,2055041023,2055042023,2055043023,2055044023,2055045023,2055046023,2055047023,2055048023,2055049023,2055050023,2055051023,2055052023,2055053023,2055054023,2055055023,2055056023,2055057023,2055058023,2055059023,2055060023,2055061023,2055062023,2055063023,2055064023,2055065023,2055066023,{"$f":"BW34+1000","v":2055067023},2055068023,2055069023,2055070023,2055071023,2055072023,2055073023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,75,null,2055001024,null,2055002024,{"$f":"K35+1000","v":2055003024},2055004024,2055005024,2055006024,2055007024,2055008024,2055009024,2055010024,2055011024,2055012024,2055013024,2055014024,2055015024,2055016024,2055017024,2055018024,2055019024,2055020024,2055021024,2055022024,2055023024,2055024024,2055025024,2055026024,2055027024,2055028024,2055029024,2055030024,2055031024,2055032024,2055033024,2055034024,2055035024,2055036024,2055037024,2055038024,2055039024,2055040024,2055041024,2055042024,2055043024,2055044024,2055045024,2055046024,2055047024,2055048024,2055049024,2055050024,2055051024,2055052024,2055053024,2055054024,2055055024,2055056024,2055057024,2055058024,2055059024,2055060024,2055061024,2055062024,2055063024,2055064024,2055065024,2055066024,{"$f":"BW35+1000","v":2055067024},2055068024,2055069024,2055070024,2055071024,2055072024,2055073024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2055001025,null,2055002025,{"$f":"K36+1000","v":2055003025},2055004025,2055005025,2055006025,2055007025,2055008025,2055009025,2055010025,2055011025,2055012025,2055013025,2055014025,2055015025,2055016025,2055017025,2055018025,2055019025,2055020025,2055021025,2055022025,2055023025,2055024025,2055025025,2055026025,2055027025,2055028025,2055029025,2055030025,2055031025,2055032025,2055033025,2055034025,2055035025,2055036025,2055037025,2055038025,2055039025,2055040025,2055041025,2055042025,2055043025,2055044025,2055045025,2055046025,2055047025,2055048025,2055049025,2055050025,2055051025,2055052025,2055053025,2055054025,2055055025,2055056025,2055057025,2055058025,2055059025,2055060025,2055061025,2055062025,2055063025,2055064025,2055065025,2055066025,{"$f":"BW36+1000","v":2055067025},2055068025,2055069025,2055070025,2055071025,2055072025,2055073025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2055001026,null,2055002026,{"$f":"K37+1000","v":2055003026},2055004026,2055005026,2055006026,2055007026,2055008026,2055009026,2055010026,2055011026,2055012026,2055013026,2055014026,2055015026,2055016026,2055017026,2055018026,2055019026,2055020026,2055021026,2055022026,2055023026,2055024026,2055025026,2055026026,2055027026,2055028026,2055029026,2055030026,2055031026,2055032026,2055033026,2055034026,2055035026,2055036026,2055037026,2055038026,2055039026,2055040026,2055041026,2055042026,2055043026,2055044026,2055045026,2055046026,2055047026,2055048026,2055049026,2055050026,2055051026,2055052026,2055053026,2055054026,2055055026,2055056026,2055057026,2055058026,2055059026,2055060026,2055061026,2055062026,2055063026,2055064026,2055065026,2055066026,{"$f":"BW37+1000","v":2055067026},2055068026,2055069026,2055070026,2055071026,2055072026,2055073026]
[null,null,null,"1.6.3","Death;",null,null,null,2055001027,null,2055002027,{"$f":"K38+1000","v":2055003027},2055004027,2055005027,2055006027,2055007027,2055008027,2055009027,2055010027,2055011027,2055012027,2055013027,2055014027,2055015027,2055016027,2055017027,2055018027,2055019027,2055020027,2055021027,2055022027,2055023027,2055024027,2055025027,2055026027,2055027027,2055028027,2055029027,2055030027,2055031027,2055032027,2055033027,2055034027,2055035027,2055036027,2055037027,2055038027,2055039027,2055040027,2055041027,2055042027,2055043027,2055044027,2055045027,2055046027,2055047027,2055048027,2055049027,2055050027,2055051027,2055052027,2055053027,2055054027,2055055027,2055056027,2055057027,2055058027,2055059027,2055060027,2055061027,2055062027,2055063027,2055064027,2055065027,2055066027,{"$f":"BW38+1000","v":2055067027},2055068027,2055069027,2055070027,2055071027,2055072027,2055073027]
[null,null,null,"1.6.4","Retrenchment;",null,null,null,2055001028,null,2055002028,{"$f":"K39+1000","v":2055003028},2055004028,2055005028,2055006028,2055007028,2055008028,2055009028,2055010028,2055011028,2055012028,2055013028,2055014028,2055015028,2055016028,2055017028,2055018028,2055019028,2055020028,2055021028,2055022028,2055023028,2055024028,2055025028,2055026028,2055027028,2055028028,2055029028,2055030028,2055031028,2055032028,2055033028,2055034028,2055035028,2055036028,2055037028,2055038028,2055039028,2055040028,2055041028,2055042028,2055043028,2055044028,2055045028,2055046028,2055047028,2055048028,2055049028,2055050028,2055051028,2055052028,2055053028,2055054028,2055055028,2055056028,2055057028,2055058028,2055059028,2055060028,2055061028,2055062028,2055063028,2055064028,2055065028,2055066028,{"$f":"BW39+1000","v":2055067028},2055068028,2055069028,2055070028,2055071028,2055072028,2055073028]
[null,null,null,"1.6.5","Disability;",null,null,null,2055001029,null,2055002029,{"$f":"K40+1000","v":2055003029},2055004029,2055005029,2055006029,2055007029,2055008029,2055009029,2055010029,2055011029,2055012029,2055013029,2055014029,2055015029,2055016029,2055017029,2055018029,2055019029,2055020029,2055021029,2055022029,2055023029,2055024029,2055025029,2055026029,2055027029,2055028029,2055029029,2055030029,2055031029,2055032029,2055033029,2055034029,2055035029,2055036029,2055037029,2055038029,2055039029,2055040029,2055041029,2055042029,2055043029,2055044029,2055045029,2055046029,2055047029,2055048029,2055049029,2055050029,2055051029,2055052029,2055053029,2055054029,2055055029,2055056029,2055057029,2055058029,2055059029,2055060029,2055061029,2055062029,2055063029,2055064029,2055065029,2055066029,{"$f":"BW40+1000","v":2055067029},2055068029,2055069029,2055070029,2055071029,2055072029,2055073029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2055001030,null,2055002030,{"$f":"K41+1000","v":2055003030},2055004030,2055005030,2055006030,2055007030,2055008030,2055009030,2055010030,2055011030,2055012030,2055013030,2055014030,2055015030,2055016030,2055017030,2055018030,2055019030,2055020030,2055021030,2055022030,2055023030,2055024030,2055025030,2055026030,2055027030,2055028030,2055029030,2055030030,2055031030,2055032030,2055033030,2055034030,2055035030,2055036030,2055037030,2055038030,2055039030,2055040030,2055041030,2055042030,2055043030,2055044030,2055045030,2055046030,2055047030,2055048030,2055049030,2055050030,2055051030,2055052030,2055053030,2055054030,2055055030,2055056030,2055057030,2055058030,2055059030,2055060030,2055061030,2055062030,2055063030,2055064030,2055065030,2055066030,{"$f":"BW41+1000","v":2055067030},2055068030,2055069030,2055070030,2055071030,2055072030,2055073030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,"57 , 75",null,2055001031,null,2055002031,{"$f":"K42+1000","v":2055003031},2055004031,2055005031,2055006031,2055007031,2055008031,2055009031,2055010031,2055011031,2055012031,2055013031,2055014031,2055015031,2055016031,2055017031,2055018031,2055019031,2055020031,2055021031,2055022031,2055023031,2055024031,2055025031,2055026031,2055027031,2055028031,2055029031,2055030031,2055031031,2055032031,2055033031,2055034031,2055035031,2055036031,2055037031,2055038031,2055039031,2055040031,2055041031,2055042031,2055043031,2055044031,2055045031,2055046031,2055047031,2055048031,2055049031,2055050031,2055051031,2055052031,2055053031,2055054031,2055055031,2055056031,2055057031,2055058031,2055059031,2055060031,2055061031,2055062031,2055063031,2055064031,2055065031,2055066031,{"$f":"BW42+1000","v":2055067031},2055068031,2055069031,2055070031,2055071031,2055072031,2055073031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2055001032,null,2055002032,{"$f":"K43+1000","v":2055003032},2055004032,2055005032,2055006032,2055007032,2055008032,2055009032,2055010032,2055011032,2055012032,2055013032,2055014032,2055015032,2055016032,2055017032,2055018032,2055019032,2055020032,2055021032,2055022032,2055023032,2055024032,2055025032,2055026032,2055027032,2055028032,2055029032,2055030032,2055031032,2055032032,2055033032,2055034032,2055035032,2055036032,2055037032,2055038032,2055039032,2055040032,2055041032,2055042032,2055043032,2055044032,2055045032,2055046032,2055047032,2055048032,2055049032,2055050032,2055051032,2055052032,2055053032,2055054032,2055055032,2055056032,2055057032,2055058032,2055059032,2055060032,2055061032,2055062032,2055063032,2055064032,2055065032,2055066032,{"$f":"BW43+1000","v":2055067032},2055068032,2055069032,2055070032,2055071032,2055072032,2055073032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2055001033,null,2055002033,{"$f":"K44+1000","v":2055003033},2055004033,2055005033,2055006033,2055007033,2055008033,2055009033,2055010033,2055011033,2055012033,2055013033,2055014033,2055015033,2055016033,2055017033,2055018033,2055019033,2055020033,2055021033,2055022033,2055023033,2055024033,2055025033,2055026033,2055027033,2055028033,2055029033,2055030033,2055031033,2055032033,2055033033,2055034033,2055035033,2055036033,2055037033,2055038033,2055039033,2055040033,2055041033,2055042033,2055043033,2055044033,2055045033,2055046033,2055047033,2055048033,2055049033,2055050033,2055051033,2055052033,2055053033,2055054033,2055055033,2055056033,2055057033,2055058033,2055059033,2055060033,2055061033,2055062033,2055063033,2055064033,2055065033,2055066033,{"$f":"BW44+1000","v":2055067033},2055068033,2055069033,2055070033,2055071033,2055072033,2055073033]
[null,null,null,"1.7.3","Death;",null,null,null,2055001034,null,2055002034,{"$f":"K45+1000","v":2055003034},2055004034,2055005034,2055006034,2055007034,2055008034,2055009034,2055010034,2055011034,2055012034,2055013034,2055014034,2055015034,2055016034,2055017034,2055018034,2055019034,2055020034,2055021034,2055022034,2055023034,2055024034,2055025034,2055026034,2055027034,2055028034,2055029034,2055030034,2055031034,2055032034,2055033034,2055034034,2055035034,2055036034,2055037034,2055038034,2055039034,2055040034,2055041034,2055042034,2055043034,2055044034,2055045034,2055046034,2055047034,2055048034,2055049034,2055050034,2055051034,2055052034,2055053034,2055054034,2055055034,2055056034,2055057034,2055058034,2055059034,2055060034,2055061034,2055062034,2055063034,2055064034,2055065034,2055066034,{"$f":"BW45+1000","v":2055067034},2055068034,2055069034,2055070034,2055071034,2055072034,2055073034]
[null,null,null,"1.7.4","Retrenchment;",null,null,null,2055001035,null,2055002035,{"$f":"K46+1000","v":2055003035},2055004035,2055005035,2055006035,2055007035,2055008035,2055009035,2055010035,2055011035,2055012035,2055013035,2055014035,2055015035,2055016035,2055017035,2055018035,2055019035,2055020035,2055021035,2055022035,2055023035,2055024035,2055025035,2055026035,2055027035,2055028035,2055029035,2055030035,2055031035,2055032035,2055033035,2055034035,2055035035,2055036035,2055037035,2055038035,2055039035,2055040035,2055041035,2055042035,2055043035,2055044035,2055045035,2055046035,2055047035,2055048035,2055049035,2055050035,2055051035,2055052035,2055053035,2055054035,2055055035,2055056035,2055057035,2055058035,2055059035,2055060035,2055061035,2055062035,2055063035,2055064035,2055065035,2055066035,{"$f":"BW46+1000","v":2055067035},2055068035,2055069035,2055070035,2055071035,2055072035,2055073035]
[null,null,null,"1.7.5","Disability;",null,null,null,2055001036,null,2055002036,{"$f":"K47+1000","v":2055003036},2055004036,2055005036,2055006036,2055007036,2055008036,2055009036,2055010036,2055011036,2055012036,2055013036,2055014036,2055015036,2055016036,2055017036,2055018036,2055019036,2055020036,2055021036,2055022036,2055023036,2055024036,2055025036,2055026036,2055027036,2055028036,2055029036,2055030036,2055031036,2055032036,2055033036,2055034036,2055035036,2055036036,2055037036,2055038036,2055039036,2055040036,2055041036,2055042036,2055043036,2055044036,2055045036,2055046036,2055047036,2055048036,2055049036,2055050036,2055051036,2055052036,2055053036,2055054036,2055055036,2055056036,2055057036,2055058036,2055059036,2055060036,2055061036,2055062036,2055063036,2055064036,2055065036,2055066036,{"$f":"BW47+1000","v":2055067036},2055068036,2055069036,2055070036,2055071036,2055072036,2055073036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2055001037,null,2055002037,{"$f":"K48+1000","v":2055003037},2055004037,2055005037,2055006037,2055007037,2055008037,2055009037,2055010037,2055011037,2055012037,2055013037,2055014037,2055015037,2055016037,2055017037,2055018037,2055019037,2055020037,2055021037,2055022037,2055023037,2055024037,2055025037,2055026037,2055027037,2055028037,2055029037,2055030037,2055031037,2055032037,2055033037,2055034037,2055035037,2055036037,2055037037,2055038037,2055039037,2055040037,2055041037,2055042037,2055043037,2055044037,2055045037,2055046037,2055047037,2055048037,2055049037,2055050037,2055051037,2055052037,2055053037,2055054037,2055055037,2055056037,2055057037,2055058037,2055059037,2055060037,2055061037,2055062037,2055063037,2055064037,2055065037,2055066037,{"$f":"BW48+1000","v":2055067037},2055068037,2055069037,2055070037,2055071037,2055072037,2055073037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2055001038},null,{"$f":"I52+1000","v":2055002038},null,null,null,null,{"$f":"P48+1","v":2055007038},null,null,null,null,{"$f":"U48+1","v":2055012038},null,null,{"$f":"X48+1","v":2055015038},null,null,{"$f":"AA48+1","v":2055018038},{"$f":"AB48+1","v":2055019038},{"$f":"AC48+1","v":2055020038},null,null,null,null,{"$f":"AH48+1","v":2055025038},null,null,null,null,{"$f":"AM48+1","v":2055030038},null,null,{"$f":"AP48+1","v":2055033038},null,null,{"$f":"AS48+1","v":2055036038},{"$f":"AT48+1","v":2055037038},{"$f":"AU48+1","v":2055038038},null,null,null,null,{"$f":"AZ48+1","v":2055043038},null,null,null,null,{"$f":"BE48+1","v":2055048038},null,null,{"$f":"BH48+1","v":2055051038},null,null,{"$f":"BK48+1","v":2055054038},{"$f":"BL48+1","v":2055055038},{"$f":"BM48+1","v":2055056038},null,null,null,null,{"$f":"BR48+1","v":2055061038},null,null,null,null,{"$f":"BW48+1","v":2055066038},null,null,{"$f":"BZ48+1","v":2055069038},null,null,{"$f":"CC48+1","v":2055072038},{"$f":"CD48+1","v":2055073038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I52+1","v":2055001039},null,{"$f":"I53+1000","v":2055002039},null,null,null,null,{"$f":"P52+1","v":2055007039},null,null,null,null,{"$f":"U52+1","v":2055012039},null,null,{"$f":"X52+1","v":2055015039},null,null,{"$f":"AA52+1","v":2055018039},2055019039,2055020039,null,null,null,null,{"$f":"AH52+1","v":2055025039},null,null,null,null,{"$f":"AM52+1","v":2055030039},null,null,{"$f":"AP52+1","v":2055033039},null,null,{"$f":"AS52+1","v":2055036039},2055037039,2055038039,null,null,null,null,{"$f":"AZ52+1","v":2055043039},null,null,null,null,{"$f":"BE52+1","v":2055048039},null,null,{"$f":"BH52+1","v":2055051039},null,null,{"$f":"BK52+1","v":2055054039},2055055039,2055056039,null,null,null,null,{"$f":"BR52+1","v":2055061039},null,null,null,null,{"$f":"BW52+1","v":2055066039},null,null,{"$f":"BZ52+1","v":2055069039},null,null,{"$f":"CC52+1","v":2055072039},2055073039]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,"",null,{"$f":"I53+1","v":2055001040},null,{"$f":"I54+1000","v":2055002040},null,null,null,null,{"$f":"P53+1","v":2055007040},null,null,null,null,{"$f":"U53+1","v":2055012040},null,null,{"$f":"X53+1","v":2055015040},null,null,2055018040,2055019040,2055020040,null,null,null,null,{"$f":"AH53+1","v":2055025040},null,null,null,null,{"$f":"AM53+1","v":2055030040},null,null,{"$f":"AP53+1","v":2055033040},null,null,2055036040,2055037040,2055038040,null,null,null,null,{"$f":"AZ53+1","v":2055043040},null,null,null,null,{"$f":"BE53+1","v":2055048040},null,null,{"$f":"BH53+1","v":2055051040},null,null,2055054040,2055055040,2055056040,null,null,null,null,{"$f":"BR53+1","v":2055061040},null,null,null,null,{"$f":"BW53+1","v":2055066040},null,null,{"$f":"BZ53+1","v":2055069040},null,null,2055072040,2055073040]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,"",null,{"$f":"I54+1","v":2055001041},null,{"$f":"I55+1000","v":2055002041},null,null,null,null,{"$f":"P54+1","v":2055007041},null,null,null,null,{"$f":"U54+1","v":2055012041},null,null,{"$f":"X54+1","v":2055015041},null,null,2055018041,2055019041,2055020041,null,null,null,null,{"$f":"AH54+1","v":2055025041},null,null,null,null,{"$f":"AM54+1","v":2055030041},null,null,{"$f":"AP54+1","v":2055033041},null,null,2055036041,2055037041,2055038041,null,null,null,null,{"$f":"AZ54+1","v":2055043041},null,null,null,null,{"$f":"BE54+1","v":2055048041},null,null,{"$f":"BH54+1","v":2055051041},null,null,2055054041,2055055041,2055056041,null,null,null,null,{"$f":"BR54+1","v":2055061041},null,null,null,null,{"$f":"BW54+1","v":2055066041},null,null,{"$f":"BZ54+1","v":2055069041},null,null,2055072041,2055073041]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,"",null,{"$f":"I55+1","v":2055001042},null,{"$f":"I56+1000","v":2055002042},null,null,null,null,{"$f":"P55+1","v":2055007042},null,null,null,null,{"$f":"U55+1","v":2055012042},null,null,{"$f":"X55+1","v":2055015042},null,null,2055018042,2055019042,2055020042,null,null,null,null,{"$f":"AH55+1","v":2055025042},null,null,null,null,{"$f":"AM55+1","v":2055030042},null,null,{"$f":"AP55+1","v":2055033042},null,null,2055036042,2055037042,2055038042,null,null,null,null,{"$f":"AZ55+1","v":2055043042},null,null,null,null,{"$f":"BE55+1","v":2055048042},null,null,{"$f":"BH55+1","v":2055051042},null,null,2055054042,2055055042,2055056042,null,null,null,null,{"$f":"BR55+1","v":2055061042},null,null,null,null,{"$f":"BW55+1","v":2055066042},null,null,{"$f":"BZ55+1","v":2055069042},null,null,2055072042,2055073042]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2055000000}]

{"sheet":"Life insurer-Combined_Universal","index":70,"n_rows":60,"n_cols":46,"rows_kept":60,"cut":false,"hidden":true,"merged":[[4,8,6,8],[5,27,6,27],[5,28,6,28],[4,28,4,45],[5,10,6,10],[5,29,5,31],[5,32,5,33],[5,35,5,39],[5,40,5,44],[5,45,6,45],[66,2,66,9],[67,2,67,9],[68,2,68,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[4,6,6,6],[75,2,75,9],[4,10,4,26],[5,11,5,13],[5,14,5,15],[5,17,5,21],[5,22,5,26],[69,2,69,9],[70,2,70,9],[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[63,2,63,9],[64,2,64,9],[65,2,65,9]]}
[]
[null,null,"Combined Policies - Universal"]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"With Discretionary participation features",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Other"]
[null,null,null,null,null,null,null,null,null,null,"Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total","Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total"]
[null,null,null,null,null,null,null,null,null,null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total",null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total"]
[]
[]
[null,null,"1 PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2056001001,null,{"$f":"I12+1000","v":2056002001},{"$f":"K12+1000","v":2056003001},{"$f":"L12+1000","v":2056004001},2056005001,2056006001,2056007001,2056008001,2056009001,2056010001,2056011001,2056012001,2056013001,2056014001,2056015001,2056016001,2056017001,2056018001,2056019001,2056020001,2056021001,2056022001,2056023001,2056024001,2056025001,2056026001,2056027001,2056028001,2056029001,2056030001,2056031001,2056032001,2056033001,2056034001,2056035001,2056036001,2056037001]
[null,null,"1.2",null,"State the total value of all payments that were due to members in the reporting period.",null,57,null,{"$f":"I12+1","v":2056001002},null,{"$f":"I13+1000","v":2056002002},{"$f":"K13+1000","v":2056003002},2056004002,2056005002,2056006002,2056007002,2056008002,2056009002,2056010002,2056011002,2056012002,2056013002,2056014002,2056015002,2056016002,2056017002,2056018002,2056019002,2056020002,2056021002,2056022002,2056023002,2056024002,2056025002,2056026002,2056027002,2056028002,2056029002,2056030002,2056031002,2056032002,2056033002,2056034002,2056035002,2056036002,2056037002]
[null,null,"1,3",null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,{"$f":"I13+1","v":2056001003},null,{"$f":"I14+1000","v":2056002003},{"$f":"K14+1000","v":2056003003},2056004003,2056005003,2056006003,2056007003,2056008003,2056009003,2056010003,2056011003,2056012003,2056013003,2056014003,2056015003,2056016003,2056017003,2056018003,2056019003,2056020003,2056021003,2056022003,2056023003,2056024003,2056025003,2056026003,2056027003,2056028003,2056029003,2056030003,2056031003,2056032003,2056033003,2056034003,2056035003,2056036003,2056037003]
[null,null,null,"1.3.1","Resignation;",null,null,null,2056001004,null,2056002004,{"$f":"K15+1000","v":2056003004},2056004004,2056005004,2056006004,2056007004,2056008004,2056009004,2056010004,2056011004,2056012004,2056013004,2056014004,2056015004,2056016004,2056017004,2056018004,2056019004,2056020004,2056021004,2056022004,2056023004,2056024004,2056025004,2056026004,2056027004,2056028004,2056029004,2056030004,2056031004,2056032004,2056033004,2056034004,2056035004,2056036004,2056037004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2056001005,null,2056002005,{"$f":"K16+1000","v":2056003005},2056004005,2056005005,2056006005,2056007005,2056008005,2056009005,2056010005,2056011005,2056012005,2056013005,2056014005,2056015005,2056016005,2056017005,2056018005,2056019005,2056020005,2056021005,2056022005,2056023005,2056024005,2056025005,2056026005,2056027005,2056028005,2056029005,2056030005,2056031005,2056032005,2056033005,2056034005,2056035005,2056036005,2056037005]
[null,null,null,"1.3.3","Death;",null,null,null,2056001006,null,2056002006,{"$f":"K17+1000","v":2056003006},2056004006,2056005006,2056006006,2056007006,2056008006,2056009006,2056010006,2056011006,2056012006,2056013006,2056014006,2056015006,2056016006,2056017006,2056018006,2056019006,2056020006,2056021006,2056022006,2056023006,2056024006,2056025006,2056026006,2056027006,2056028006,2056029006,2056030006,2056031006,2056032006,2056033006,2056034006,2056035006,2056036006,2056037006]
[null,null,null,"1.3.4","Retrenchment;",null,null,null,2056001007,null,2056002007,{"$f":"K18+1000","v":2056003007},2056004007,2056005007,2056006007,2056007007,2056008007,2056009007,2056010007,2056011007,2056012007,2056013007,2056014007,2056015007,2056016007,2056017007,2056018007,2056019007,2056020007,2056021007,2056022007,2056023007,2056024007,2056025007,2056026007,2056027007,2056028007,2056029007,2056030007,2056031007,2056032007,2056033007,2056034007,2056035007,2056036007,2056037007]
[null,null,null,"1.3.5","Disability;",null,null,null,2056001008,null,2056002008,{"$f":"K19+1000","v":2056003008},2056004008,2056005008,2056006008,2056007008,2056008008,2056009008,2056010008,2056011008,2056012008,2056013008,2056014008,2056015008,2056016008,2056017008,2056018008,2056019008,2056020008,2056021008,2056022008,2056023008,2056024008,2056025008,2056026008,2056027008,2056028008,2056029008,2056030008,2056031008,2056032008,2056033008,2056034008,2056035008,2056036008,2056037008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2056001009,null,2056002009,{"$f":"K20+1000","v":2056003009},2056004009,2056005009,2056006009,2056007009,2056008009,2056009009,2056010009,2056011009,2056012009,2056013009,2056014009,2056015009,2056016009,2056017009,2056018009,2056019009,2056020009,2056021009,2056022009,2056023009,2056024009,2056025009,2056026009,2056027009,2056028009,2056029009,2056030009,2056031009,2056032009,2056033009,2056034009,2056035009,2056036009,2056037009]
[null,null,"1,4",null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2056001010,null,2056002010,{"$f":"K21+1000","v":2056003010},2056004010,2056005010,2056006010,2056007010,2056008010,2056009010,2056010010,2056011010,2056012010,2056013010,2056014010,2056015010,2056016010,2056017010,2056018010,2056019010,2056020010,2056021010,2056022010,2056023010,2056024010,2056025010,2056026010,2056027010,2056028010,2056029010,2056030010,2056031010,2056032010,2056033010,2056034010,2056035010,2056036010,2056037010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2056001011,null,2056002011,{"$f":"K22+1000","v":2056003011},2056004011,2056005011,2056006011,2056007011,2056008011,2056009011,2056010011,2056011011,2056012011,2056013011,2056014011,2056015011,2056016011,2056017011,2056018011,2056019011,2056020011,2056021011,2056022011,2056023011,2056024011,2056025011,2056026011,2056027011,2056028011,2056029011,2056030011,2056031011,2056032011,2056033011,2056034011,2056035011,2056036011,2056037011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2056001012,null,2056002012,{"$f":"K23+1000","v":2056003012},2056004012,2056005012,2056006012,2056007012,2056008012,2056009012,2056010012,2056011012,2056012012,2056013012,2056014012,2056015012,2056016012,2056017012,2056018012,2056019012,2056020012,2056021012,2056022012,2056023012,2056024012,2056025012,2056026012,2056027012,2056028012,2056029012,2056030012,2056031012,2056032012,2056033012,2056034012,2056035012,2056036012,2056037012]
[null,null,null,"1.4.3","Death;",null,null,null,2056001013,null,2056002013,{"$f":"K24+1000","v":2056003013},2056004013,2056005013,2056006013,2056007013,2056008013,2056009013,2056010013,2056011013,2056012013,2056013013,2056014013,2056015013,2056016013,2056017013,2056018013,2056019013,2056020013,2056021013,2056022013,2056023013,2056024013,2056025013,2056026013,2056027013,2056028013,2056029013,2056030013,2056031013,2056032013,2056033013,2056034013,2056035013,2056036013,2056037013]
[null,null,null,"1.4.4","Retrenchment;",null,null,null,2056001014,null,2056002014,{"$f":"K25+1000","v":2056003014},2056004014,2056005014,2056006014,2056007014,2056008014,2056009014,2056010014,2056011014,2056012014,2056013014,2056014014,2056015014,2056016014,2056017014,2056018014,2056019014,2056020014,2056021014,2056022014,2056023014,2056024014,2056025014,2056026014,2056027014,2056028014,2056029014,2056030014,2056031014,2056032014,2056033014,2056034014,2056035014,2056036014,2056037014]
[null,null,null,"1.4.5","Disability;",null,null,null,2056001015,null,2056002015,{"$f":"K26+1000","v":2056003015},2056004015,2056005015,2056006015,2056007015,2056008015,2056009015,2056010015,2056011015,2056012015,2056013015,2056014015,2056015015,2056016015,2056017015,2056018015,2056019015,2056020015,2056021015,2056022015,2056023015,2056024015,2056025015,2056026015,2056027015,2056028015,2056029015,2056030015,2056031015,2056032015,2056033015,2056034015,2056035015,2056036015,2056037015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2056001016,null,2056002016,{"$f":"K27+1000","v":2056003016},2056004016,2056005016,2056006016,2056007016,2056008016,2056009016,2056010016,2056011016,2056012016,2056013016,2056014016,2056015016,2056016016,2056017016,2056018016,2056019016,2056020016,2056021016,2056022016,2056023016,2056024016,2056025016,2056026016,2056027016,2056028016,2056029016,2056030016,2056031016,2056032016,2056033016,2056034016,2056035016,2056036016,2056037016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2056001017,null,2056002017,{"$f":"K28+1000","v":2056003017},2056004017,2056005017,2056006017,2056007017,2056008017,2056009017,2056010017,2056011017,2056012017,2056013017,2056014017,2056015017,2056016017,2056017017,2056018017,2056019017,2056020017,2056021017,2056022017,2056023017,2056024017,2056025017,2056026017,2056027017,2056028017,2056029017,2056030017,2056031017,2056032017,2056033017,2056034017,2056035017,2056036017,2056037017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2056001018,null,2056002018,{"$f":"K29+1000","v":2056003018},2056004018,2056005018,2056006018,2056007018,2056008018,2056009018,2056010018,2056011018,2056012018,2056013018,2056014018,2056015018,2056016018,2056017018,2056018018,2056019018,2056020018,2056021018,2056022018,2056023018,2056024018,2056025018,2056026018,2056027018,2056028018,2056029018,2056030018,2056031018,2056032018,2056033018,2056034018,2056035018,2056036018,2056037018]
[null,null,null,"1.5.2","Retirement;",null,null,null,2056001019,null,2056002019,{"$f":"K30+1000","v":2056003019},2056004019,2056005019,2056006019,2056007019,2056008019,2056009019,2056010019,2056011019,2056012019,2056013019,2056014019,2056015019,2056016019,2056017019,2056018019,2056019019,2056020019,2056021019,2056022019,2056023019,2056024019,2056025019,2056026019,2056027019,2056028019,2056029019,2056030019,2056031019,2056032019,2056033019,2056034019,2056035019,2056036019,2056037019]
[null,null,null,"1.5.3","Death;",null,null,null,2056001020,null,2056002020,{"$f":"K31+1000","v":2056003020},2056004020,2056005020,2056006020,2056007020,2056008020,2056009020,2056010020,2056011020,2056012020,2056013020,2056014020,2056015020,2056016020,2056017020,2056018020,2056019020,2056020020,2056021020,2056022020,2056023020,2056024020,2056025020,2056026020,2056027020,2056028020,2056029020,2056030020,2056031020,2056032020,2056033020,2056034020,2056035020,2056036020,2056037020]
[null,null,null,"1.5.4","Retrenchment;",null,null,null,2056001021,null,2056002021,{"$f":"K32+1000","v":2056003021},2056004021,2056005021,2056006021,2056007021,2056008021,2056009021,2056010021,2056011021,2056012021,2056013021,2056014021,2056015021,2056016021,2056017021,2056018021,2056019021,2056020021,2056021021,2056022021,2056023021,2056024021,2056025021,2056026021,2056027021,2056028021,2056029021,2056030021,2056031021,2056032021,2056033021,2056034021,2056035021,2056036021,2056037021]
[null,null,null,"1.5.5","Disability;",null,null,null,2056001022,null,2056002022,{"$f":"K33+1000","v":2056003022},2056004022,2056005022,2056006022,2056007022,2056008022,2056009022,2056010022,2056011022,2056012022,2056013022,2056014022,2056015022,2056016022,2056017022,2056018022,2056019022,2056020022,2056021022,2056022022,2056023022,2056024022,2056025022,2056026022,2056027022,2056028022,2056029022,2056030022,2056031022,2056032022,2056033022,2056034022,2056035022,2056036022,2056037022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2056001023,null,2056002023,{"$f":"K34+1000","v":2056003023},2056004023,2056005023,2056006023,2056007023,2056008023,2056009023,2056010023,2056011023,2056012023,2056013023,2056014023,2056015023,2056016023,2056017023,2056018023,2056019023,2056020023,2056021023,2056022023,2056023023,2056024023,2056025023,2056026023,2056027023,2056028023,2056029023,2056030023,2056031023,2056032023,2056033023,2056034023,2056035023,2056036023,2056037023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,75,null,2056001024,null,2056002024,{"$f":"K35+1000","v":2056003024},2056004024,2056005024,2056006024,2056007024,2056008024,2056009024,2056010024,2056011024,2056012024,2056013024,2056014024,2056015024,2056016024,2056017024,2056018024,2056019024,2056020024,2056021024,2056022024,2056023024,2056024024,2056025024,2056026024,2056027024,2056028024,2056029024,2056030024,2056031024,2056032024,2056033024,2056034024,2056035024,2056036024,2056037024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2056001025,null,2056002025,{"$f":"K36+1000","v":2056003025},2056004025,2056005025,2056006025,2056007025,2056008025,2056009025,2056010025,2056011025,2056012025,2056013025,2056014025,2056015025,2056016025,2056017025,2056018025,2056019025,2056020025,2056021025,2056022025,2056023025,2056024025,2056025025,2056026025,2056027025,2056028025,2056029025,2056030025,2056031025,2056032025,2056033025,2056034025,2056035025,2056036025,2056037025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2056001026,null,2056002026,{"$f":"K37+1000","v":2056003026},2056004026,2056005026,2056006026,2056007026,2056008026,2056009026,2056010026,2056011026,2056012026,2056013026,2056014026,2056015026,2056016026,2056017026,2056018026,2056019026,2056020026,2056021026,2056022026,2056023026,2056024026,2056025026,2056026026,2056027026,2056028026,2056029026,2056030026,2056031026,2056032026,2056033026,2056034026,2056035026,2056036026,2056037026]
[null,null,null,"1.6.3","Death;",null,null,null,2056001027,null,2056002027,{"$f":"K38+1000","v":2056003027},2056004027,2056005027,2056006027,2056007027,2056008027,2056009027,2056010027,2056011027,2056012027,2056013027,2056014027,2056015027,2056016027,2056017027,2056018027,2056019027,2056020027,2056021027,2056022027,2056023027,2056024027,2056025027,2056026027,2056027027,2056028027,2056029027,2056030027,2056031027,2056032027,2056033027,2056034027,2056035027,2056036027,2056037027]
[null,null,null,"1.6.4","Retrenchment;",null,null,null,2056001028,null,2056002028,{"$f":"K39+1000","v":2056003028},2056004028,2056005028,2056006028,2056007028,2056008028,2056009028,2056010028,2056011028,2056012028,2056013028,2056014028,2056015028,2056016028,2056017028,2056018028,2056019028,2056020028,2056021028,2056022028,2056023028,2056024028,2056025028,2056026028,2056027028,2056028028,2056029028,2056030028,2056031028,2056032028,2056033028,2056034028,2056035028,2056036028,2056037028]
[null,null,null,"1.6.5","Disability;",null,null,null,2056001029,null,2056002029,{"$f":"K40+1000","v":2056003029},2056004029,2056005029,2056006029,2056007029,2056008029,2056009029,2056010029,2056011029,2056012029,2056013029,2056014029,2056015029,2056016029,2056017029,2056018029,2056019029,2056020029,2056021029,2056022029,2056023029,2056024029,2056025029,2056026029,2056027029,2056028029,2056029029,2056030029,2056031029,2056032029,2056033029,2056034029,2056035029,2056036029,2056037029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2056001030,null,2056002030,{"$f":"K41+1000","v":2056003030},2056004030,2056005030,2056006030,2056007030,2056008030,2056009030,2056010030,2056011030,2056012030,2056013030,2056014030,2056015030,2056016030,2056017030,2056018030,2056019030,2056020030,2056021030,2056022030,2056023030,2056024030,2056025030,2056026030,2056027030,2056028030,2056029030,2056030030,2056031030,2056032030,2056033030,2056034030,2056035030,2056036030,2056037030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,"57 , 75",null,2056001031,null,2056002031,{"$f":"K42+1000","v":2056003031},2056004031,2056005031,2056006031,2056007031,2056008031,2056009031,2056010031,2056011031,2056012031,2056013031,2056014031,2056015031,2056016031,2056017031,2056018031,2056019031,2056020031,2056021031,2056022031,2056023031,2056024031,2056025031,2056026031,2056027031,2056028031,2056029031,2056030031,2056031031,2056032031,2056033031,2056034031,2056035031,2056036031,2056037031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2056001032,null,2056002032,{"$f":"K43+1000","v":2056003032},2056004032,2056005032,2056006032,2056007032,2056008032,2056009032,2056010032,2056011032,2056012032,2056013032,2056014032,2056015032,2056016032,2056017032,2056018032,2056019032,2056020032,2056021032,2056022032,2056023032,2056024032,2056025032,2056026032,2056027032,2056028032,2056029032,2056030032,2056031032,2056032032,2056033032,2056034032,2056035032,2056036032,2056037032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2056001033,null,2056002033,{"$f":"K44+1000","v":2056003033},2056004033,2056005033,2056006033,2056007033,2056008033,2056009033,2056010033,2056011033,2056012033,2056013033,2056014033,2056015033,2056016033,2056017033,2056018033,2056019033,2056020033,2056021033,2056022033,2056023033,2056024033,2056025033,2056026033,2056027033,2056028033,2056029033,2056030033,2056031033,2056032033,2056033033,2056034033,2056035033,2056036033,2056037033]
[null,null,null,"1.7.3","Death;",null,null,null,2056001034,null,2056002034,{"$f":"K45+1000","v":2056003034},2056004034,2056005034,2056006034,2056007034,2056008034,2056009034,2056010034,2056011034,2056012034,2056013034,2056014034,2056015034,2056016034,2056017034,2056018034,2056019034,2056020034,2056021034,2056022034,2056023034,2056024034,2056025034,2056026034,2056027034,2056028034,2056029034,2056030034,2056031034,2056032034,2056033034,2056034034,2056035034,2056036034,2056037034]
[null,null,null,"1.7.4","Retrenchment;",null,null,null,2056001035,null,2056002035,{"$f":"K46+1000","v":2056003035},2056004035,2056005035,2056006035,2056007035,2056008035,2056009035,2056010035,2056011035,2056012035,2056013035,2056014035,2056015035,2056016035,2056017035,2056018035,2056019035,2056020035,2056021035,2056022035,2056023035,2056024035,2056025035,2056026035,2056027035,2056028035,2056029035,2056030035,2056031035,2056032035,2056033035,2056034035,2056035035,2056036035,2056037035]
[null,null,null,"1.7.5","Disability;",null,null,null,2056001036,null,2056002036,{"$f":"K47+1000","v":2056003036},2056004036,2056005036,2056006036,2056007036,2056008036,2056009036,2056010036,2056011036,2056012036,2056013036,2056014036,2056015036,2056016036,2056017036,2056018036,2056019036,2056020036,2056021036,2056022036,2056023036,2056024036,2056025036,2056026036,2056027036,2056028036,2056029036,2056030036,2056031036,2056032036,2056033036,2056034036,2056035036,2056036036,2056037036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2056001037,null,2056002037,{"$f":"K48+1000","v":2056003037},2056004037,2056005037,2056006037,2056007037,2056008037,2056009037,2056010037,2056011037,2056012037,2056013037,2056014037,2056015037,2056016037,2056017037,2056018037,2056019037,2056020037,2056021037,2056022037,2056023037,2056024037,2056025037,2056026037,2056027037,2056028037,2056029037,2056030037,2056031037,2056032037,2056033037,2056034037,2056035037,2056036037,2056037037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2056001038},null,{"$f":"K48+1","v":2056002038},null,null,{"$f":"N48+1","v":2056005038},null,null,{"$f":"Q48+1","v":2056008038},null,null,null,null,{"$f":"V48+1","v":2056013038},null,null,null,null,{"$f":"AA48+1","v":2056018038},{"$f":"AB48+1","v":2056019038},{"$f":"AC48+1","v":2056020038},null,null,{"$f":"AF48+1","v":2056023038},null,null,{"$f":"AI48+1","v":2056026038},null,null,null,null,{"$f":"AN48+1","v":2056031038},null,null,null,null,{"$f":"AS48+1","v":2056036038},{"$f":"AT48+1","v":2056037038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I52+1","v":2056001039},null,{"$f":"K52+1","v":2056002039},null,null,{"$f":"N52+1","v":2056005039},null,null,{"$f":"Q52+1","v":2056008039},null,null,null,null,{"$f":"V52+1","v":2056013039},null,null,null,null,{"$f":"AA52+1","v":2056018039},{"$f":"AB52+1","v":2056019039},{"$f":"AC52+1","v":2056020039},null,null,{"$f":"AF52+1","v":2056023039},null,null,{"$f":"AI52+1","v":2056026039},null,null,null,null,{"$f":"AN52+1","v":2056031039},null,null,null,null,{"$f":"AS52+1","v":2056036039},{"$f":"AT52+1","v":2056037039}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,"",null,{"$f":"I53+1","v":2056001040},null,{"$f":"K53+1","v":2056002040},null,null,{"$f":"N53+1","v":2056005040},null,null,{"$f":"Q53+1","v":2056008040},null,null,null,null,{"$f":"V53+1","v":2056013040},null,null,null,null,2056018040,2056019040,{"$f":"AC53+1","v":2056020040},null,null,{"$f":"AF53+1","v":2056023040},null,null,{"$f":"AI53+1","v":2056026040},null,null,null,null,{"$f":"AN53+1","v":2056031040},null,null,null,null,2056036040,2056037040]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,"",null,{"$f":"I54+1","v":2056001041},null,{"$f":"K54+1","v":2056002041},null,null,{"$f":"N54+1","v":2056005041},null,null,{"$f":"Q54+1","v":2056008041},null,null,null,null,{"$f":"V54+1","v":2056013041},null,null,null,null,2056018041,2056019041,{"$f":"AC54+1","v":2056020041},null,null,{"$f":"AF54+1","v":2056023041},null,null,{"$f":"AI54+1","v":2056026041},null,null,null,null,{"$f":"AN54+1","v":2056031041},null,null,null,null,2056036041,2056037041]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,"",null,{"$f":"I55+1","v":2056001042},null,{"$f":"K55+1","v":2056002042},null,null,{"$f":"N55+1","v":2056005042},null,null,{"$f":"Q55+1","v":2056008042},null,null,null,null,{"$f":"V55+1","v":2056013042},null,null,null,null,2056018042,2056019042,{"$f":"AC55+1","v":2056020042},null,null,{"$f":"AF55+1","v":2056023042},null,null,{"$f":"AI55+1","v":2056026042},null,null,null,null,{"$f":"AN55+1","v":2056031042},null,null,null,null,2056036042,2056037042]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2056000000}]

{"sheet":"Life insurer-Combined_FMP","index":71,"n_rows":60,"n_cols":82,"rows_kept":60,"cut":false,"hidden":true,"merged":[[5,81,6,81],[5,40,5,44],[5,47,5,49],[5,63,6,63],[5,64,6,64],[5,58,5,62],[5,65,5,67],[5,68,5,69],[5,71,5,75],[5,45,6,45],[5,76,5,80],[5,46,6,46],[5,50,5,51],[66,2,66,9],[67,2,67,9],[5,53,5,57],[5,27,6,27],[5,28,6,28],[59,2,59,9],[5,10,6,10],[63,2,63,9],[64,2,64,9],[65,2,65,9],[75,2,75,9],[4,10,4,26],[4,28,4,44],[4,46,4,62],[69,2,69,9],[70,2,70,9],[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[4,8,6,8],[4,6,6,6],[68,2,68,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[4,64,4,80],[5,11,5,13],[5,14,5,15],[5,17,5,21],[5,22,5,26],[5,29,5,31],[5,35,5,39],[5,32,5,33]]}
[]
[null,null,"Combined Policies - Fund Member Policies"]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"With Discretionary participation features",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Guaranteed (Partially or fully)",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Linked / Market related",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Combination"]
[null,null,null,null,null,null,null,null,null,null,"Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total","Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total","Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total","Death","Health (Lump Sum)",null,null,"Health (Recurring)",null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Total"]
[null,null,null,null,null,null,null,null,null,null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total",null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total",null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total",null,null,"Critical","Other ","Total","Critical","Other ","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total"]
[]
[]
[null,null,"1 PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2057001001,null,{"$f":"I12+1000","v":2057002001},{"$f":"K12+1000","v":2057003001},{"$f":"L12+1000","v":2057004001},2057005001,2057006001,2057007001,2057008001,2057009001,2057010001,2057011001,2057012001,2057013001,2057014001,2057015001,2057016001,2057017001,2057018001,2057019001,2057020001,2057021001,2057022001,2057023001,2057024001,2057025001,2057026001,2057027001,2057028001,2057029001,2057030001,2057031001,2057032001,2057033001,2057034001,2057035001,2057036001,2057037001,2057038001,2057039001,2057040001,2057041001,2057042001,2057043001,2057044001,2057045001,2057046001,2057047001,2057048001,2057049001,2057050001,2057051001,2057052001,2057053001,2057054001,2057055001,2057056001,2057057001,2057058001,2057059001,2057060001,2057061001,2057062001,2057063001,2057064001,2057065001,2057066001,2057067001,{"$f":"BX12+1000","v":2057068001},2057069001,2057070001,2057071001,2057072001,2057073001]
[null,null,"1.2",null,"State the total value of all payments that were due to members in the reporting period.",null,57,null,{"$f":"I12+1","v":2057001002},null,{"$f":"I13+1000","v":2057002002},{"$f":"K13+1000","v":2057003002},2057004002,2057005002,2057006002,2057007002,2057008002,2057009002,2057010002,2057011002,2057012002,2057013002,2057014002,2057015002,2057016002,2057017002,2057018002,2057019002,2057020002,2057021002,2057022002,2057023002,2057024002,2057025002,2057026002,2057027002,2057028002,2057029002,2057030002,2057031002,2057032002,2057033002,2057034002,2057035002,2057036002,2057037002,2057038002,2057039002,2057040002,2057041002,2057042002,2057043002,2057044002,2057045002,2057046002,2057047002,2057048002,2057049002,2057050002,2057051002,2057052002,2057053002,2057054002,2057055002,2057056002,2057057002,2057058002,2057059002,2057060002,2057061002,2057062002,2057063002,2057064002,2057065002,2057066002,{"$f":"BW13+1000","v":2057067002},2057068002,2057069002,2057070002,2057071002,2057072002,2057073002]
[null,null,"1,3",null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,{"$f":"I13+1","v":2057001003},null,{"$f":"I14+1000","v":2057002003},{"$f":"K14+1000","v":2057003003},2057004003,2057005003,2057006003,2057007003,2057008003,2057009003,2057010003,2057011003,2057012003,2057013003,2057014003,2057015003,2057016003,2057017003,2057018003,2057019003,2057020003,2057021003,2057022003,2057023003,2057024003,2057025003,2057026003,2057027003,2057028003,2057029003,2057030003,2057031003,2057032003,2057033003,2057034003,2057035003,2057036003,2057037003,2057038003,2057039003,2057040003,2057041003,2057042003,2057043003,2057044003,2057045003,2057046003,2057047003,2057048003,2057049003,2057050003,2057051003,2057052003,2057053003,2057054003,2057055003,2057056003,2057057003,2057058003,2057059003,2057060003,2057061003,2057062003,2057063003,2057064003,2057065003,2057066003,{"$f":"BW14+1000","v":2057067003},2057068003,2057069003,2057070003,2057071003,2057072003,2057073003]
[null,null,null,"1.3.1","Resignation;",null,null,null,2057001004,null,2057002004,{"$f":"K15+1000","v":2057003004},2057004004,2057005004,2057006004,2057007004,2057008004,2057009004,2057010004,2057011004,2057012004,2057013004,2057014004,2057015004,2057016004,2057017004,2057018004,2057019004,2057020004,2057021004,2057022004,2057023004,2057024004,2057025004,2057026004,2057027004,2057028004,2057029004,2057030004,2057031004,2057032004,2057033004,2057034004,2057035004,2057036004,2057037004,2057038004,2057039004,2057040004,2057041004,2057042004,2057043004,2057044004,2057045004,2057046004,2057047004,2057048004,2057049004,2057050004,2057051004,2057052004,2057053004,2057054004,2057055004,2057056004,2057057004,2057058004,2057059004,2057060004,2057061004,2057062004,2057063004,2057064004,2057065004,2057066004,{"$f":"BW15+1000","v":2057067004},2057068004,2057069004,2057070004,2057071004,2057072004,2057073004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2057001005,null,2057002005,{"$f":"K16+1000","v":2057003005},2057004005,2057005005,2057006005,2057007005,2057008005,2057009005,2057010005,2057011005,2057012005,2057013005,2057014005,2057015005,2057016005,2057017005,2057018005,2057019005,2057020005,2057021005,2057022005,2057023005,2057024005,2057025005,2057026005,2057027005,2057028005,2057029005,2057030005,2057031005,2057032005,2057033005,2057034005,2057035005,2057036005,2057037005,2057038005,2057039005,2057040005,2057041005,2057042005,2057043005,2057044005,2057045005,2057046005,2057047005,2057048005,2057049005,2057050005,2057051005,2057052005,2057053005,2057054005,2057055005,2057056005,2057057005,2057058005,2057059005,2057060005,2057061005,2057062005,2057063005,2057064005,2057065005,2057066005,{"$f":"BW16+1000","v":2057067005},2057068005,2057069005,2057070005,2057071005,2057072005,2057073005]
[null,null,null,"1.3.3","Death;",null,null,null,2057001006,null,2057002006,{"$f":"K17+1000","v":2057003006},2057004006,2057005006,2057006006,2057007006,2057008006,2057009006,2057010006,2057011006,2057012006,2057013006,2057014006,2057015006,2057016006,2057017006,2057018006,2057019006,2057020006,2057021006,2057022006,2057023006,2057024006,2057025006,2057026006,2057027006,2057028006,2057029006,2057030006,2057031006,2057032006,2057033006,2057034006,2057035006,2057036006,2057037006,2057038006,2057039006,2057040006,2057041006,2057042006,2057043006,2057044006,2057045006,2057046006,2057047006,2057048006,2057049006,2057050006,2057051006,2057052006,2057053006,2057054006,2057055006,2057056006,2057057006,2057058006,2057059006,2057060006,2057061006,2057062006,2057063006,2057064006,2057065006,2057066006,{"$f":"BW17+1000","v":2057067006},2057068006,2057069006,2057070006,2057071006,2057072006,2057073006]
[null,null,null,"1.3.4","Retrenchment;",null,null,null,2057001007,null,2057002007,{"$f":"K18+1000","v":2057003007},2057004007,2057005007,2057006007,2057007007,2057008007,2057009007,2057010007,2057011007,2057012007,2057013007,2057014007,2057015007,2057016007,2057017007,2057018007,2057019007,2057020007,2057021007,2057022007,2057023007,2057024007,2057025007,2057026007,2057027007,2057028007,2057029007,2057030007,2057031007,2057032007,2057033007,2057034007,2057035007,2057036007,2057037007,2057038007,2057039007,2057040007,2057041007,2057042007,2057043007,2057044007,2057045007,2057046007,2057047007,2057048007,2057049007,2057050007,2057051007,2057052007,2057053007,2057054007,2057055007,2057056007,2057057007,2057058007,2057059007,2057060007,2057061007,2057062007,2057063007,2057064007,2057065007,2057066007,{"$f":"BW18+1000","v":2057067007},2057068007,2057069007,2057070007,2057071007,2057072007,2057073007]
[null,null,null,"1.3.5","Disability;",null,null,null,2057001008,null,2057002008,{"$f":"K19+1000","v":2057003008},2057004008,2057005008,2057006008,2057007008,2057008008,2057009008,2057010008,2057011008,2057012008,2057013008,2057014008,2057015008,2057016008,2057017008,2057018008,2057019008,2057020008,2057021008,2057022008,2057023008,2057024008,2057025008,2057026008,2057027008,2057028008,2057029008,2057030008,2057031008,2057032008,2057033008,2057034008,2057035008,2057036008,2057037008,2057038008,2057039008,2057040008,2057041008,2057042008,2057043008,2057044008,2057045008,2057046008,2057047008,2057048008,2057049008,2057050008,2057051008,2057052008,2057053008,2057054008,2057055008,2057056008,2057057008,2057058008,2057059008,2057060008,2057061008,2057062008,2057063008,2057064008,2057065008,2057066008,{"$f":"BW19+1000","v":2057067008},2057068008,2057069008,2057070008,2057071008,2057072008,2057073008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2057001009,null,2057002009,{"$f":"K20+1000","v":2057003009},2057004009,2057005009,2057006009,2057007009,2057008009,2057009009,2057010009,2057011009,2057012009,2057013009,2057014009,2057015009,2057016009,2057017009,2057018009,2057019009,2057020009,2057021009,2057022009,2057023009,2057024009,2057025009,2057026009,2057027009,2057028009,2057029009,2057030009,2057031009,2057032009,2057033009,2057034009,2057035009,2057036009,2057037009,2057038009,2057039009,2057040009,2057041009,2057042009,2057043009,2057044009,2057045009,2057046009,2057047009,2057048009,2057049009,2057050009,2057051009,2057052009,2057053009,2057054009,2057055009,2057056009,2057057009,2057058009,2057059009,2057060009,2057061009,2057062009,2057063009,2057064009,2057065009,2057066009,{"$f":"BW20+1000","v":2057067009},2057068009,2057069009,2057070009,2057071009,2057072009,2057073009]
[null,null,"1,4",null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2057001010,null,2057002010,{"$f":"K21+1000","v":2057003010},2057004010,2057005010,2057006010,2057007010,2057008010,2057009010,2057010010,2057011010,2057012010,2057013010,2057014010,2057015010,2057016010,2057017010,2057018010,2057019010,2057020010,2057021010,2057022010,2057023010,2057024010,2057025010,2057026010,2057027010,2057028010,2057029010,2057030010,2057031010,2057032010,2057033010,2057034010,2057035010,2057036010,2057037010,2057038010,2057039010,2057040010,2057041010,2057042010,2057043010,2057044010,2057045010,2057046010,2057047010,2057048010,2057049010,2057050010,2057051010,2057052010,2057053010,2057054010,2057055010,2057056010,2057057010,2057058010,2057059010,2057060010,2057061010,2057062010,2057063010,2057064010,2057065010,2057066010,{"$f":"BW21+1000","v":2057067010},2057068010,2057069010,2057070010,2057071010,2057072010,2057073010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2057001011,null,2057002011,{"$f":"K22+1000","v":2057003011},2057004011,2057005011,2057006011,2057007011,2057008011,2057009011,2057010011,2057011011,2057012011,2057013011,2057014011,2057015011,2057016011,2057017011,2057018011,2057019011,2057020011,2057021011,2057022011,2057023011,2057024011,2057025011,2057026011,2057027011,2057028011,2057029011,2057030011,2057031011,2057032011,2057033011,2057034011,2057035011,2057036011,2057037011,2057038011,2057039011,2057040011,2057041011,2057042011,2057043011,2057044011,2057045011,2057046011,2057047011,2057048011,2057049011,2057050011,2057051011,2057052011,2057053011,2057054011,2057055011,2057056011,2057057011,2057058011,2057059011,2057060011,2057061011,2057062011,2057063011,2057064011,2057065011,2057066011,{"$f":"BW22+1000","v":2057067011},2057068011,2057069011,2057070011,2057071011,2057072011,2057073011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2057001012,null,2057002012,{"$f":"K23+1000","v":2057003012},2057004012,2057005012,2057006012,2057007012,2057008012,2057009012,2057010012,2057011012,2057012012,2057013012,2057014012,2057015012,2057016012,2057017012,2057018012,2057019012,2057020012,2057021012,2057022012,2057023012,2057024012,2057025012,2057026012,2057027012,2057028012,2057029012,2057030012,2057031012,2057032012,2057033012,2057034012,2057035012,2057036012,2057037012,2057038012,2057039012,2057040012,2057041012,2057042012,2057043012,2057044012,2057045012,2057046012,2057047012,2057048012,2057049012,2057050012,2057051012,2057052012,2057053012,2057054012,2057055012,2057056012,2057057012,2057058012,2057059012,2057060012,2057061012,2057062012,2057063012,2057064012,2057065012,2057066012,{"$f":"BW23+1000","v":2057067012},2057068012,2057069012,2057070012,2057071012,2057072012,2057073012]
[null,null,null,"1.4.3","Death;",null,null,null,2057001013,null,2057002013,{"$f":"K24+1000","v":2057003013},2057004013,2057005013,2057006013,2057007013,2057008013,2057009013,2057010013,2057011013,2057012013,2057013013,2057014013,2057015013,2057016013,2057017013,2057018013,2057019013,2057020013,2057021013,2057022013,2057023013,2057024013,2057025013,2057026013,2057027013,2057028013,2057029013,2057030013,2057031013,2057032013,2057033013,2057034013,2057035013,2057036013,2057037013,2057038013,2057039013,2057040013,2057041013,2057042013,2057043013,2057044013,2057045013,2057046013,2057047013,2057048013,2057049013,2057050013,2057051013,2057052013,2057053013,2057054013,2057055013,2057056013,2057057013,2057058013,2057059013,2057060013,2057061013,2057062013,2057063013,2057064013,2057065013,2057066013,{"$f":"BW24+1000","v":2057067013},2057068013,2057069013,2057070013,2057071013,2057072013,2057073013]
[null,null,null,"1.4.4","Retrenchment;",null,null,null,2057001014,null,2057002014,{"$f":"K25+1000","v":2057003014},2057004014,2057005014,2057006014,2057007014,2057008014,2057009014,2057010014,2057011014,2057012014,2057013014,2057014014,2057015014,2057016014,2057017014,2057018014,2057019014,2057020014,2057021014,2057022014,2057023014,2057024014,2057025014,2057026014,2057027014,2057028014,2057029014,2057030014,2057031014,2057032014,2057033014,2057034014,2057035014,2057036014,2057037014,2057038014,2057039014,2057040014,2057041014,2057042014,2057043014,2057044014,2057045014,2057046014,2057047014,2057048014,2057049014,2057050014,2057051014,2057052014,2057053014,2057054014,2057055014,2057056014,2057057014,2057058014,2057059014,2057060014,2057061014,2057062014,2057063014,2057064014,2057065014,2057066014,{"$f":"BW25+1000","v":2057067014},2057068014,2057069014,2057070014,2057071014,2057072014,2057073014]
[null,null,null,"1.4.5","Disability;",null,null,null,2057001015,null,2057002015,{"$f":"K26+1000","v":2057003015},2057004015,2057005015,2057006015,2057007015,2057008015,2057009015,2057010015,2057011015,2057012015,2057013015,2057014015,2057015015,2057016015,2057017015,2057018015,2057019015,2057020015,2057021015,2057022015,2057023015,2057024015,2057025015,2057026015,2057027015,2057028015,2057029015,2057030015,2057031015,2057032015,2057033015,2057034015,2057035015,2057036015,2057037015,2057038015,2057039015,2057040015,2057041015,2057042015,2057043015,2057044015,2057045015,2057046015,2057047015,2057048015,2057049015,2057050015,2057051015,2057052015,2057053015,2057054015,2057055015,2057056015,2057057015,2057058015,2057059015,2057060015,2057061015,2057062015,2057063015,2057064015,2057065015,2057066015,{"$f":"BW26+1000","v":2057067015},2057068015,2057069015,2057070015,2057071015,2057072015,2057073015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2057001016,null,2057002016,{"$f":"K27+1000","v":2057003016},2057004016,2057005016,2057006016,2057007016,2057008016,2057009016,2057010016,2057011016,2057012016,2057013016,2057014016,2057015016,2057016016,2057017016,2057018016,2057019016,2057020016,2057021016,2057022016,2057023016,2057024016,2057025016,2057026016,2057027016,2057028016,2057029016,2057030016,2057031016,2057032016,2057033016,2057034016,2057035016,2057036016,2057037016,2057038016,2057039016,2057040016,2057041016,2057042016,2057043016,2057044016,2057045016,2057046016,2057047016,2057048016,2057049016,2057050016,2057051016,2057052016,2057053016,2057054016,2057055016,2057056016,2057057016,2057058016,2057059016,2057060016,2057061016,2057062016,2057063016,2057064016,2057065016,2057066016,{"$f":"BW27+1000","v":2057067016},2057068016,2057069016,2057070016,2057071016,2057072016,2057073016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,57,null,2057001017,null,2057002017,{"$f":"K28+1000","v":2057003017},2057004017,2057005017,2057006017,2057007017,2057008017,2057009017,2057010017,2057011017,2057012017,2057013017,2057014017,2057015017,2057016017,2057017017,2057018017,2057019017,2057020017,2057021017,2057022017,2057023017,2057024017,2057025017,2057026017,2057027017,2057028017,2057029017,2057030017,2057031017,2057032017,2057033017,2057034017,2057035017,2057036017,2057037017,2057038017,2057039017,2057040017,2057041017,2057042017,2057043017,2057044017,2057045017,2057046017,2057047017,2057048017,2057049017,2057050017,2057051017,2057052017,2057053017,2057054017,2057055017,2057056017,2057057017,2057058017,2057059017,2057060017,2057061017,2057062017,2057063017,2057064017,2057065017,2057066017,{"$f":"BW28+1000","v":2057067017},2057068017,2057069017,2057070017,2057071017,2057072017,2057073017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2057001018,null,2057002018,{"$f":"K29+1000","v":2057003018},2057004018,2057005018,2057006018,2057007018,2057008018,2057009018,2057010018,2057011018,2057012018,2057013018,2057014018,2057015018,2057016018,2057017018,2057018018,2057019018,2057020018,2057021018,2057022018,2057023018,2057024018,2057025018,2057026018,2057027018,2057028018,2057029018,2057030018,2057031018,2057032018,2057033018,2057034018,2057035018,2057036018,2057037018,2057038018,2057039018,2057040018,2057041018,2057042018,2057043018,2057044018,2057045018,2057046018,2057047018,2057048018,2057049018,2057050018,2057051018,2057052018,2057053018,2057054018,2057055018,2057056018,2057057018,2057058018,2057059018,2057060018,2057061018,2057062018,2057063018,2057064018,2057065018,2057066018,{"$f":"BW29+1000","v":2057067018},2057068018,2057069018,2057070018,2057071018,2057072018,2057073018]
[null,null,null,"1.5.2","Retirement;",null,null,null,2057001019,null,2057002019,{"$f":"K30+1000","v":2057003019},2057004019,2057005019,2057006019,2057007019,2057008019,2057009019,2057010019,2057011019,2057012019,2057013019,2057014019,2057015019,2057016019,2057017019,2057018019,2057019019,2057020019,2057021019,2057022019,2057023019,2057024019,2057025019,2057026019,2057027019,2057028019,2057029019,2057030019,2057031019,2057032019,2057033019,2057034019,2057035019,2057036019,2057037019,2057038019,2057039019,2057040019,2057041019,2057042019,2057043019,2057044019,2057045019,2057046019,2057047019,2057048019,2057049019,2057050019,2057051019,2057052019,2057053019,2057054019,2057055019,2057056019,2057057019,2057058019,2057059019,2057060019,2057061019,2057062019,2057063019,2057064019,2057065019,2057066019,{"$f":"BW30+1000","v":2057067019},2057068019,2057069019,2057070019,2057071019,2057072019,2057073019]
[null,null,null,"1.5.3","Death;",null,null,null,2057001020,null,2057002020,{"$f":"K31+1000","v":2057003020},2057004020,2057005020,2057006020,2057007020,2057008020,2057009020,2057010020,2057011020,2057012020,2057013020,2057014020,2057015020,2057016020,2057017020,2057018020,2057019020,2057020020,2057021020,2057022020,2057023020,2057024020,2057025020,2057026020,2057027020,2057028020,2057029020,2057030020,2057031020,2057032020,2057033020,2057034020,2057035020,2057036020,2057037020,2057038020,2057039020,2057040020,2057041020,2057042020,2057043020,2057044020,2057045020,2057046020,2057047020,2057048020,2057049020,2057050020,2057051020,2057052020,2057053020,2057054020,2057055020,2057056020,2057057020,2057058020,2057059020,2057060020,2057061020,2057062020,2057063020,2057064020,2057065020,2057066020,{"$f":"BW31+1000","v":2057067020},2057068020,2057069020,2057070020,2057071020,2057072020,2057073020]
[null,null,null,"1.5.4","Retrenchment;",null,null,null,2057001021,null,2057002021,{"$f":"K32+1000","v":2057003021},2057004021,2057005021,2057006021,2057007021,2057008021,2057009021,2057010021,2057011021,2057012021,2057013021,2057014021,2057015021,2057016021,2057017021,2057018021,2057019021,2057020021,2057021021,2057022021,2057023021,2057024021,2057025021,2057026021,2057027021,2057028021,2057029021,2057030021,2057031021,2057032021,2057033021,2057034021,2057035021,2057036021,2057037021,2057038021,2057039021,2057040021,2057041021,2057042021,2057043021,2057044021,2057045021,2057046021,2057047021,2057048021,2057049021,2057050021,2057051021,2057052021,2057053021,2057054021,2057055021,2057056021,2057057021,2057058021,2057059021,2057060021,2057061021,2057062021,2057063021,2057064021,2057065021,2057066021,{"$f":"BW32+1000","v":2057067021},2057068021,2057069021,2057070021,2057071021,2057072021,2057073021]
[null,null,null,"1.5.5","Disability;",null,null,null,2057001022,null,2057002022,{"$f":"K33+1000","v":2057003022},2057004022,2057005022,2057006022,2057007022,2057008022,2057009022,2057010022,2057011022,2057012022,2057013022,2057014022,2057015022,2057016022,2057017022,2057018022,2057019022,2057020022,2057021022,2057022022,2057023022,2057024022,2057025022,2057026022,2057027022,2057028022,2057029022,2057030022,2057031022,2057032022,2057033022,2057034022,2057035022,2057036022,2057037022,2057038022,2057039022,2057040022,2057041022,2057042022,2057043022,2057044022,2057045022,2057046022,2057047022,2057048022,2057049022,2057050022,2057051022,2057052022,2057053022,2057054022,2057055022,2057056022,2057057022,2057058022,2057059022,2057060022,2057061022,2057062022,2057063022,2057064022,2057065022,2057066022,{"$f":"BW33+1000","v":2057067022},2057068022,2057069022,2057070022,2057071022,2057072022,2057073022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2057001023,null,2057002023,{"$f":"K34+1000","v":2057003023},2057004023,2057005023,2057006023,2057007023,2057008023,2057009023,2057010023,2057011023,2057012023,2057013023,2057014023,2057015023,2057016023,2057017023,2057018023,2057019023,2057020023,2057021023,2057022023,2057023023,2057024023,2057025023,2057026023,2057027023,2057028023,2057029023,2057030023,2057031023,2057032023,2057033023,2057034023,2057035023,2057036023,2057037023,2057038023,2057039023,2057040023,2057041023,2057042023,2057043023,2057044023,2057045023,2057046023,2057047023,2057048023,2057049023,2057050023,2057051023,2057052023,2057053023,2057054023,2057055023,2057056023,2057057023,2057058023,2057059023,2057060023,2057061023,2057062023,2057063023,2057064023,2057065023,2057066023,{"$f":"BW34+1000","v":2057067023},2057068023,2057069023,2057070023,2057071023,2057072023,2057073023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,75,null,2057001024,null,2057002024,{"$f":"K35+1000","v":2057003024},2057004024,2057005024,2057006024,2057007024,2057008024,2057009024,2057010024,2057011024,2057012024,2057013024,2057014024,2057015024,2057016024,2057017024,2057018024,2057019024,2057020024,2057021024,2057022024,2057023024,2057024024,2057025024,2057026024,2057027024,2057028024,2057029024,2057030024,2057031024,2057032024,2057033024,2057034024,2057035024,2057036024,2057037024,2057038024,2057039024,2057040024,2057041024,2057042024,2057043024,2057044024,2057045024,2057046024,2057047024,2057048024,2057049024,2057050024,2057051024,2057052024,2057053024,2057054024,2057055024,2057056024,2057057024,2057058024,2057059024,2057060024,2057061024,2057062024,2057063024,2057064024,2057065024,2057066024,{"$f":"BW35+1000","v":2057067024},2057068024,2057069024,2057070024,2057071024,2057072024,2057073024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2057001025,null,2057002025,{"$f":"K36+1000","v":2057003025},2057004025,2057005025,2057006025,2057007025,2057008025,2057009025,2057010025,2057011025,2057012025,2057013025,2057014025,2057015025,2057016025,2057017025,2057018025,2057019025,2057020025,2057021025,2057022025,2057023025,2057024025,2057025025,2057026025,2057027025,2057028025,2057029025,2057030025,2057031025,2057032025,2057033025,2057034025,2057035025,2057036025,2057037025,2057038025,2057039025,2057040025,2057041025,2057042025,2057043025,2057044025,2057045025,2057046025,2057047025,2057048025,2057049025,2057050025,2057051025,2057052025,2057053025,2057054025,2057055025,2057056025,2057057025,2057058025,2057059025,2057060025,2057061025,2057062025,2057063025,2057064025,2057065025,2057066025,{"$f":"BW36+1000","v":2057067025},2057068025,2057069025,2057070025,2057071025,2057072025,2057073025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2057001026,null,2057002026,{"$f":"K37+1000","v":2057003026},2057004026,2057005026,2057006026,2057007026,2057008026,2057009026,2057010026,2057011026,2057012026,2057013026,2057014026,2057015026,2057016026,2057017026,2057018026,2057019026,2057020026,2057021026,2057022026,2057023026,2057024026,2057025026,2057026026,2057027026,2057028026,2057029026,2057030026,2057031026,2057032026,2057033026,2057034026,2057035026,2057036026,2057037026,2057038026,2057039026,2057040026,2057041026,2057042026,2057043026,2057044026,2057045026,2057046026,2057047026,2057048026,2057049026,2057050026,2057051026,2057052026,2057053026,2057054026,2057055026,2057056026,2057057026,2057058026,2057059026,2057060026,2057061026,2057062026,2057063026,2057064026,2057065026,2057066026,{"$f":"BW37+1000","v":2057067026},2057068026,2057069026,2057070026,2057071026,2057072026,2057073026]
[null,null,null,"1.6.3","Death;",null,null,null,2057001027,null,2057002027,{"$f":"K38+1000","v":2057003027},2057004027,2057005027,2057006027,2057007027,2057008027,2057009027,2057010027,2057011027,2057012027,2057013027,2057014027,2057015027,2057016027,2057017027,2057018027,2057019027,2057020027,2057021027,2057022027,2057023027,2057024027,2057025027,2057026027,2057027027,2057028027,2057029027,2057030027,2057031027,2057032027,2057033027,2057034027,2057035027,2057036027,2057037027,2057038027,2057039027,2057040027,2057041027,2057042027,2057043027,2057044027,2057045027,2057046027,2057047027,2057048027,2057049027,2057050027,2057051027,2057052027,2057053027,2057054027,2057055027,2057056027,2057057027,2057058027,2057059027,2057060027,2057061027,2057062027,2057063027,2057064027,2057065027,2057066027,{"$f":"BW38+1000","v":2057067027},2057068027,2057069027,2057070027,2057071027,2057072027,2057073027]
[null,null,null,"1.6.4","Retrenchment;",null,null,null,2057001028,null,2057002028,{"$f":"K39+1000","v":2057003028},2057004028,2057005028,2057006028,2057007028,2057008028,2057009028,2057010028,2057011028,2057012028,2057013028,2057014028,2057015028,2057016028,2057017028,2057018028,2057019028,2057020028,2057021028,2057022028,2057023028,2057024028,2057025028,2057026028,2057027028,2057028028,2057029028,2057030028,2057031028,2057032028,2057033028,2057034028,2057035028,2057036028,2057037028,2057038028,2057039028,2057040028,2057041028,2057042028,2057043028,2057044028,2057045028,2057046028,2057047028,2057048028,2057049028,2057050028,2057051028,2057052028,2057053028,2057054028,2057055028,2057056028,2057057028,2057058028,2057059028,2057060028,2057061028,2057062028,2057063028,2057064028,2057065028,2057066028,{"$f":"BW39+1000","v":2057067028},2057068028,2057069028,2057070028,2057071028,2057072028,2057073028]
[null,null,null,"1.6.5","Disability;",null,null,null,2057001029,null,2057002029,{"$f":"K40+1000","v":2057003029},2057004029,2057005029,2057006029,2057007029,2057008029,2057009029,2057010029,2057011029,2057012029,2057013029,2057014029,2057015029,2057016029,2057017029,2057018029,2057019029,2057020029,2057021029,2057022029,2057023029,2057024029,2057025029,2057026029,2057027029,2057028029,2057029029,2057030029,2057031029,2057032029,2057033029,2057034029,2057035029,2057036029,2057037029,2057038029,2057039029,2057040029,2057041029,2057042029,2057043029,2057044029,2057045029,2057046029,2057047029,2057048029,2057049029,2057050029,2057051029,2057052029,2057053029,2057054029,2057055029,2057056029,2057057029,2057058029,2057059029,2057060029,2057061029,2057062029,2057063029,2057064029,2057065029,2057066029,{"$f":"BW40+1000","v":2057067029},2057068029,2057069029,2057070029,2057071029,2057072029,2057073029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2057001030,null,2057002030,{"$f":"K41+1000","v":2057003030},2057004030,2057005030,2057006030,2057007030,2057008030,2057009030,2057010030,2057011030,2057012030,2057013030,2057014030,2057015030,2057016030,2057017030,2057018030,2057019030,2057020030,2057021030,2057022030,2057023030,2057024030,2057025030,2057026030,2057027030,2057028030,2057029030,2057030030,2057031030,2057032030,2057033030,2057034030,2057035030,2057036030,2057037030,2057038030,2057039030,2057040030,2057041030,2057042030,2057043030,2057044030,2057045030,2057046030,2057047030,2057048030,2057049030,2057050030,2057051030,2057052030,2057053030,2057054030,2057055030,2057056030,2057057030,2057058030,2057059030,2057060030,2057061030,2057062030,2057063030,2057064030,2057065030,2057066030,{"$f":"BW41+1000","v":2057067030},2057068030,2057069030,2057070030,2057071030,2057072030,2057073030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,"57 , 75",null,2057001031,null,2057002031,{"$f":"K42+1000","v":2057003031},2057004031,2057005031,2057006031,2057007031,2057008031,2057009031,2057010031,2057011031,2057012031,2057013031,2057014031,2057015031,2057016031,2057017031,2057018031,2057019031,2057020031,2057021031,2057022031,2057023031,2057024031,2057025031,2057026031,2057027031,2057028031,2057029031,2057030031,2057031031,2057032031,2057033031,2057034031,2057035031,2057036031,2057037031,2057038031,2057039031,2057040031,2057041031,2057042031,2057043031,2057044031,2057045031,2057046031,2057047031,2057048031,2057049031,2057050031,2057051031,2057052031,2057053031,2057054031,2057055031,2057056031,2057057031,2057058031,2057059031,2057060031,2057061031,2057062031,2057063031,2057064031,2057065031,2057066031,{"$f":"BW42+1000","v":2057067031},2057068031,2057069031,2057070031,2057071031,2057072031,2057073031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2057001032,null,2057002032,{"$f":"K43+1000","v":2057003032},2057004032,2057005032,2057006032,2057007032,2057008032,2057009032,2057010032,2057011032,2057012032,2057013032,2057014032,2057015032,2057016032,2057017032,2057018032,2057019032,2057020032,2057021032,2057022032,2057023032,2057024032,2057025032,2057026032,2057027032,2057028032,2057029032,2057030032,2057031032,2057032032,2057033032,2057034032,2057035032,2057036032,2057037032,2057038032,2057039032,2057040032,2057041032,2057042032,2057043032,2057044032,2057045032,2057046032,2057047032,2057048032,2057049032,2057050032,2057051032,2057052032,2057053032,2057054032,2057055032,2057056032,2057057032,2057058032,2057059032,2057060032,2057061032,2057062032,2057063032,2057064032,2057065032,2057066032,{"$f":"BW43+1000","v":2057067032},2057068032,2057069032,2057070032,2057071032,2057072032,2057073032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2057001033,null,2057002033,{"$f":"K44+1000","v":2057003033},2057004033,2057005033,2057006033,2057007033,2057008033,2057009033,2057010033,2057011033,2057012033,2057013033,2057014033,2057015033,2057016033,2057017033,2057018033,2057019033,2057020033,2057021033,2057022033,2057023033,2057024033,2057025033,2057026033,2057027033,2057028033,2057029033,2057030033,2057031033,2057032033,2057033033,2057034033,2057035033,2057036033,2057037033,2057038033,2057039033,2057040033,2057041033,2057042033,2057043033,2057044033,2057045033,2057046033,2057047033,2057048033,2057049033,2057050033,2057051033,2057052033,2057053033,2057054033,2057055033,2057056033,2057057033,2057058033,2057059033,2057060033,2057061033,2057062033,2057063033,2057064033,2057065033,2057066033,{"$f":"BW44+1000","v":2057067033},2057068033,2057069033,2057070033,2057071033,2057072033,2057073033]
[null,null,null,"1.7.3","Death;",null,null,null,2057001034,null,2057002034,{"$f":"K45+1000","v":2057003034},2057004034,2057005034,2057006034,2057007034,2057008034,2057009034,2057010034,2057011034,2057012034,2057013034,2057014034,2057015034,2057016034,2057017034,2057018034,2057019034,2057020034,2057021034,2057022034,2057023034,2057024034,2057025034,2057026034,2057027034,2057028034,2057029034,2057030034,2057031034,2057032034,2057033034,2057034034,2057035034,2057036034,2057037034,2057038034,2057039034,2057040034,2057041034,2057042034,2057043034,2057044034,2057045034,2057046034,2057047034,2057048034,2057049034,2057050034,2057051034,2057052034,2057053034,2057054034,2057055034,2057056034,2057057034,2057058034,2057059034,2057060034,2057061034,2057062034,2057063034,2057064034,2057065034,2057066034,{"$f":"BW45+1000","v":2057067034},2057068034,2057069034,2057070034,2057071034,2057072034,2057073034]
[null,null,null,"1.7.4","Retrenchment;",null,null,null,2057001035,null,2057002035,{"$f":"K46+1000","v":2057003035},2057004035,2057005035,2057006035,2057007035,2057008035,2057009035,2057010035,2057011035,2057012035,2057013035,2057014035,2057015035,2057016035,2057017035,2057018035,2057019035,2057020035,2057021035,2057022035,2057023035,2057024035,2057025035,2057026035,2057027035,2057028035,2057029035,2057030035,2057031035,2057032035,2057033035,2057034035,2057035035,2057036035,2057037035,2057038035,2057039035,2057040035,2057041035,2057042035,2057043035,2057044035,2057045035,2057046035,2057047035,2057048035,2057049035,2057050035,2057051035,2057052035,2057053035,2057054035,2057055035,2057056035,2057057035,2057058035,2057059035,2057060035,2057061035,2057062035,2057063035,2057064035,2057065035,2057066035,{"$f":"BW46+1000","v":2057067035},2057068035,2057069035,2057070035,2057071035,2057072035,2057073035]
[null,null,null,"1.7.5","Disability;",null,null,null,2057001036,null,2057002036,{"$f":"K47+1000","v":2057003036},2057004036,2057005036,2057006036,2057007036,2057008036,2057009036,2057010036,2057011036,2057012036,2057013036,2057014036,2057015036,2057016036,2057017036,2057018036,2057019036,2057020036,2057021036,2057022036,2057023036,2057024036,2057025036,2057026036,2057027036,2057028036,2057029036,2057030036,2057031036,2057032036,2057033036,2057034036,2057035036,2057036036,2057037036,2057038036,2057039036,2057040036,2057041036,2057042036,2057043036,2057044036,2057045036,2057046036,2057047036,2057048036,2057049036,2057050036,2057051036,2057052036,2057053036,2057054036,2057055036,2057056036,2057057036,2057058036,2057059036,2057060036,2057061036,2057062036,2057063036,2057064036,2057065036,2057066036,{"$f":"BW47+1000","v":2057067036},2057068036,2057069036,2057070036,2057071036,2057072036,2057073036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2057001037,null,2057002037,{"$f":"K48+1000","v":2057003037},2057004037,2057005037,2057006037,2057007037,2057008037,2057009037,2057010037,2057011037,2057012037,2057013037,2057014037,2057015037,2057016037,2057017037,2057018037,2057019037,2057020037,2057021037,2057022037,2057023037,2057024037,2057025037,2057026037,2057027037,2057028037,2057029037,2057030037,2057031037,2057032037,2057033037,2057034037,2057035037,2057036037,2057037037,2057038037,2057039037,2057040037,2057041037,2057042037,2057043037,2057044037,2057045037,2057046037,2057047037,2057048037,2057049037,2057050037,2057051037,2057052037,2057053037,2057054037,2057055037,2057056037,2057057037,2057058037,2057059037,2057060037,2057061037,2057062037,2057063037,2057064037,2057065037,2057066037,{"$f":"BW48+1000","v":2057067037},2057068037,2057069037,2057070037,2057071037,2057072037,2057073037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2057001038},null,{"$f":"K48+1","v":2057002038},null,null,{"$f":"N48+1","v":2057005038},null,null,{"$f":"Q48+1","v":2057008038},null,null,null,null,{"$f":"V48+1","v":2057013038},null,null,null,null,{"$f":"AA48+1","v":2057018038},{"$f":"AB48+1","v":2057019038},{"$f":"AC48+1","v":2057020038},null,null,{"$f":"AF48+1","v":2057023038},null,null,{"$f":"AI48+1","v":2057026038},null,null,null,null,{"$f":"AN48+1","v":2057031038},null,null,null,null,{"$f":"AS48+1","v":2057036038},{"$f":"AT48+1","v":2057037038},{"$f":"AU48+1","v":2057038038},null,null,{"$f":"AX48+1","v":2057041038},null,null,{"$f":"BA48+1","v":2057044038},null,null,null,null,{"$f":"BF48+1","v":2057049038},null,null,null,null,{"$f":"BK48+1","v":2057054038},{"$f":"BL48+1","v":2057055038},{"$f":"BM48+1","v":2057056038},null,null,{"$f":"BP48+1","v":2057059038},null,null,{"$f":"BS48+1","v":2057062038},null,null,null,null,{"$f":"BX48+1","v":2057067038},null,null,null,null,{"$f":"CC48+1","v":2057072038},{"$f":"CD48+1","v":2057073038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I52+1","v":2057001039},null,{"$f":"K52+1","v":2057002039},null,null,{"$f":"N52+1","v":2057005039},null,null,{"$f":"Q52+1","v":2057008039},null,null,null,null,{"$f":"V52+1","v":2057013039},null,null,null,null,{"$f":"AA52+1","v":2057018039},{"$f":"AB52+1","v":2057019039},{"$f":"AC52+1","v":2057020039},null,null,{"$f":"AF52+1","v":2057023039},null,null,{"$f":"AI52+1","v":2057026039},null,null,null,null,{"$f":"AN52+1","v":2057031039},null,null,null,null,{"$f":"AS52+1","v":2057036039},{"$f":"AT52+1","v":2057037039},{"$f":"AU52+1","v":2057038039},null,null,{"$f":"AX52+1","v":2057041039},null,null,{"$f":"BA52+1","v":2057044039},null,null,null,null,{"$f":"BF52+1","v":2057049039},null,null,null,null,{"$f":"BK52+1","v":2057054039},{"$f":"BL52+1","v":2057055039},{"$f":"BM52+1","v":2057056039},null,null,{"$f":"BP52+1","v":2057059039},null,null,{"$f":"BS52+1","v":2057062039},null,null,null,null,{"$f":"BX52+1","v":2057067039},null,null,null,null,{"$f":"CC52+1","v":2057072039},2057073039]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,"",null,{"$f":"I53+1","v":2057001040},null,{"$f":"K53+1","v":2057002040},null,null,{"$f":"N53+1","v":2057005040},null,null,{"$f":"Q53+1","v":2057008040},null,null,null,null,{"$f":"V53+1","v":2057013040},null,null,null,null,{"$f":"AA53+1","v":2057018040},{"$f":"AB53+1","v":2057019040},2057020040,null,null,{"$f":"AF53+1","v":2057023040},null,null,{"$f":"AI53+1","v":2057026040},null,null,null,null,{"$f":"AN53+1","v":2057031040},null,null,null,null,{"$f":"AS53+1","v":2057036040},{"$f":"AT53+1","v":2057037040},2057038040,null,null,{"$f":"AX53+1","v":2057041040},null,null,{"$f":"BA53+1","v":2057044040},null,null,null,null,{"$f":"BF53+1","v":2057049040},null,null,null,null,{"$f":"BK53+1","v":2057054040},{"$f":"BL53+1","v":2057055040},2057056040,null,null,{"$f":"BP53+1","v":2057059040},null,null,{"$f":"BS53+1","v":2057062040},null,null,null,null,{"$f":"BX53+1","v":2057067040},null,null,null,null,2057072040,2057073040]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,"",null,{"$f":"I54+1","v":2057001041},null,{"$f":"K54+1","v":2057002041},null,null,{"$f":"N54+1","v":2057005041},null,null,{"$f":"Q54+1","v":2057008041},null,null,null,null,{"$f":"V54+1","v":2057013041},null,null,null,null,{"$f":"AA54+1","v":2057018041},2057019041,2057020041,null,null,{"$f":"AF54+1","v":2057023041},null,null,{"$f":"AI54+1","v":2057026041},null,null,null,null,{"$f":"AN54+1","v":2057031041},null,null,null,null,{"$f":"AS54+1","v":2057036041},2057037041,2057038041,null,null,{"$f":"AX54+1","v":2057041041},null,null,{"$f":"BA54+1","v":2057044041},null,null,null,null,{"$f":"BF54+1","v":2057049041},null,null,null,null,{"$f":"BK54+1","v":2057054041},2057055041,2057056041,null,null,{"$f":"BP54+1","v":2057059041},null,null,{"$f":"BS54+1","v":2057062041},null,null,null,null,{"$f":"BX54+1","v":2057067041},null,null,null,null,2057072041,2057073041]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,"",null,{"$f":"I55+1","v":2057001042},null,{"$f":"K55+1","v":2057002042},null,null,{"$f":"N55+1","v":2057005042},null,null,{"$f":"Q55+1","v":2057008042},null,null,null,null,{"$f":"V55+1","v":2057013042},null,null,null,null,{"$f":"AA55+1","v":2057018042},2057019042,2057020042,null,null,{"$f":"AF55+1","v":2057023042},null,null,{"$f":"AI55+1","v":2057026042},null,null,null,null,{"$f":"AN55+1","v":2057031042},null,null,null,null,{"$f":"AS55+1","v":2057036042},2057037042,2057038042,null,null,{"$f":"AX55+1","v":2057041042},null,null,{"$f":"BA55+1","v":2057044042},null,null,null,null,{"$f":"BF55+1","v":2057049042},null,null,null,null,{"$f":"BK55+1","v":2057054042},2057055042,2057056042,null,null,{"$f":"BP55+1","v":2057059042},null,null,{"$f":"BS55+1","v":2057062042},null,null,null,null,{"$f":"BX55+1","v":2057067042},null,null,null,null,2057072042,2057073042]
[]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2057000000}]

{"sheet":"Life Insurer-Risk Ben WR_G","index":72,"n_rows":85,"n_cols":28,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,23,5,27],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,5,17],[5,18,5,22],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[100,2,100,9]]}
[]
[null,null,"Risk - Individually risk rated"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Health",null,null,null,null,null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)"]
[null,null,null,null,null,null,null,null,null,null,null,"Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2058001001,null,{"$f":"I11+1000","v":2058002001},{"$f":"K11+1000","v":2058003001},{"$f":"L11+1000","v":2058004001},2058005001,2058006001,2058007001,2058008001,2058009001,2058010001,2058011001,2058012001,2058013001,2058014001,2058015001,2058016001,2058017001,2058018001,2058019001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2058001002},null,{"$f":"I12+1000","v":2058002002},{"$f":"K12+1000","v":2058003002},2058004002,2058005002,2058006002,2058007002,2058008002,2058009002,2058010002,2058011002,2058012002,2058013002,2058014002,2058015002,2058016002,2058017002,2058018002,2058019002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2058001003},null,{"$f":"I13+1000","v":2058002003},{"$f":"K13+1000","v":2058003003},2058004003,2058005003,2058006003,2058007003,2058008003,2058009003,2058010003,2058011003,2058012003,2058013003,2058014003,2058015003,2058016003,2058017003,2058018003,2058019003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2058001004,null,2058002004,{"$f":"K14+1000","v":2058003004},2058004004,2058005004,2058006004,2058007004,2058008004,2058009004,2058010004,2058011004,2058012004,2058013004,2058014004,2058015004,2058016004,2058017004,2058018004,2058019004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2058001005,null,2058002005,{"$f":"K15+1000","v":2058003005},2058004005,2058005005,2058006005,2058007005,2058008005,2058009005,2058010005,2058011005,2058012005,2058013005,2058014005,2058015005,2058016005,2058017005,2058018005,2058019005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2058001006,null,2058002006,{"$f":"K16+1000","v":2058003006},2058004006,2058005006,2058006006,2058007006,2058008006,2058009006,2058010006,2058011006,2058012006,2058013006,2058014006,2058015006,2058016006,2058017006,2058018006,2058019006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2058001007,null,2058002007,{"$f":"K17+1000","v":2058003007},2058004007,2058005007,2058006007,2058007007,2058008007,2058009007,2058010007,2058011007,2058012007,2058013007,2058014007,2058015007,2058016007,2058017007,2058018007,2058019007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2058001008,null,2058002008,{"$f":"K18+1000","v":2058003008},2058004008,2058005008,2058006008,2058007008,2058008008,2058009008,2058010008,2058011008,2058012008,2058013008,2058014008,2058015008,2058016008,2058017008,2058018008,2058019008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2058001009},null,{"$f":"I22+1000","v":2058002009},{"$f":"K22+1000","v":2058003009},2058004009,2058005009,2058006009,2058007009,2058008009,2058009009,2058010009,2058011009,2058012009,2058013009,2058014009,2058015009,2058016009,2058017009,2058018009,2058019009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2058001010},null,2058002010,{"$f":"K23+1000","v":2058003010},2058004010,2058005010,2058006010,2058007010,2058008010,2058009010,2058010010,2058011010,2058012010,2058013010,2058014010,2058015010,2058016010,2058017010,2058018010,2058019010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2058001011,null,2058002011,{"$f":"K24+1000","v":2058003011},2058004011,2058005011,2058006011,2058007011,2058008011,2058009011,2058010011,2058011011,2058012011,2058013011,2058014011,2058015011,2058016011,2058017011,2058018011,2058019011]
[null,null,null,"2.3.1","Partially;",null,null,null,2058001012,null,2058002012,{"$f":"K25+1000","v":2058003012},2058004012,2058005012,2058006012,2058007012,2058008012,2058009012,2058010012,2058011012,2058012012,2058013012,2058014012,2058015012,2058016012,2058017012,2058018012,2058019012]
[null,null,null,"2.3.2","Fully",null,null,null,2058001013,null,2058002013,{"$f":"K26+1000","v":2058003013},2058004013,2058005013,2058006013,2058007013,2058008013,2058009013,2058010013,2058011013,2058012013,2058013013,2058014013,2058015013,2058016013,2058017013,2058018013,2058019013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2058001014,null,2058002014,{"$f":"K27+1000","v":2058003014},2058004014,2058005014,2058006014,2058007014,2058008014,2058009014,2058010014,2058011014,2058012014,2058013014,2058014014,2058015014,2058016014,2058017014,2058018014,2058019014]
[null,null,null,"2.4.1","Partially;",null,null,null,2058001015,null,2058002015,{"$f":"K28+1000","v":2058003015},2058004015,2058005015,2058006015,2058007015,2058008015,2058009015,2058010015,2058011015,2058012015,2058013015,2058014015,2058015015,2058016015,2058017015,2058018015,2058019015]
[null,null,null,"2.4.2","Fully",null,null,null,2058001016,null,2058002016,{"$f":"K29+1000","v":2058003016},2058004016,2058005016,2058006016,2058007016,2058008016,2058009016,2058010016,2058011016,2058012016,2058013016,2058014016,2058015016,2058016016,2058017016,2058018016,2058019016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2058001017,null,2058002017,{"$f":"K30+1000","v":2058003017},2058004017,2058005017,2058006017,2058007017,2058008017,2058009017,2058010017,2058011017,2058012017,2058013017,2058014017,2058015017,2058016017,2058017017,2058018017,2058019017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2058001018,null,2058002018,{"$f":"K31+1000","v":2058003018},2058004018,2058005018,2058006018,2058007018,2058008018,2058009018,2058010018,2058011018,2058012018,2058013018,2058014018,2058015018,2058016018,2058017018,2058018018,2058019018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2058001019,null,2058002019,{"$f":"K32+1000","v":2058003019},2058004019,2058005019,2058006019,2058007019,2058008019,2058009019,2058010019,2058011019,2058012019,2058013019,2058014019,2058015019,2058016019,2058017019,2058018019,2058019019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2058001020,null,2058002020,{"$f":"K33+1000","v":2058003020},2058004020,2058005020,2058006020,2058007020,2058008020,2058009020,2058010020,2058011020,2058012020,2058013020,2058014020,2058015020,2058016020,2058017020,2058018020,2058019020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2058001021,null,2058002021,{"$f":"K34+1000","v":2058003021},2058004021,2058005021,2058006021,2058007021,2058008021,2058009021,2058010021,2058011021,2058012021,2058013021,2058014021,2058015021,2058016021,2058017021,2058018021,2058019021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2058001022,null,2058002022,{"$f":"K35+1000","v":2058003022},2058004022,2058005022,2058006022,2058007022,2058008022,2058009022,2058010022,2058011022,2058012022,2058013022,2058014022,2058015022,2058016022,2058017022,2058018022,2058019022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2058001023,null,2058002023,{"$f":"K36+1000","v":2058003023},2058004023,2058005023,2058006023,2058007023,2058008023,2058009023,2058010023,2058011023,2058012023,2058013023,2058014023,2058015023,2058016023,2058017023,2058018023,2058019023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2058001024,null,2058002024,{"$f":"K37+1000","v":2058003024},2058004024,2058005024,2058006024,2058007024,2058008024,2058009024,2058010024,2058011024,2058012024,2058013024,2058014024,2058015024,2058016024,2058017024,2058018024,2058019024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2058001025,null,2058002025,{"$f":"K38+1000","v":2058003025},2058004025,2058005025,2058006025,2058007025,2058008025,2058009025,2058010025,2058011025,2058012025,2058013025,2058014025,2058015025,2058016025,2058017025,2058018025,2058019025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2058001026,null,2058002026,{"$f":"K39+1000","v":2058003026},2058004026,2058005026,2058006026,2058007026,2058008026,2058009026,2058010026,2058011026,2058012026,2058013026,2058014026,2058015026,2058016026,2058017026,2058018026,2058019026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2058001027,null,2058002027,{"$f":"K40+1000","v":2058003027},2058004027,2058005027,2058006027,2058007027,2058008027,2058009027,2058010027,2058011027,2058012027,2058013027,2058014027,2058015027,2058016027,2058017027,2058018027,2058019027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2058001028,null,2058002028,{"$f":"K41+1000","v":2058003028},2058004028,2058005028,2058006028,2058007028,2058008028,2058009028,2058010028,2058011028,2058012028,2058013028,2058014028,2058015028,2058016028,2058017028,2058018028,2058019028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2058001029,null,2058002029,{"$f":"K42+1000","v":2058003029},2058004029,2058005029,2058006029,2058007029,2058008029,2058009029,2058010029,2058011029,2058012029,2058013029,2058014029,2058015029,2058016029,2058017029,2058018029,2058019029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2058001030,null,2058002030,{"$f":"K43+1000","v":2058003030},2058004030,2058005030,2058006030,2058007030,2058008030,2058009030,2058010030,2058011030,2058012030,2058013030,2058014030,2058015030,2058016030,2058017030,2058018030,2058019030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2058001031,null,2058002031,{"$f":"K44+1000","v":2058003031},2058004031,2058005031,2058006031,2058007031,2058008031,2058009031,2058010031,2058011031,2058012031,2058013031,2058014031,2058015031,2058016031,2058017031,2058018031,2058019031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2058001032,null,2058002032,{"$f":"K45+1000","v":2058003032},2058004032,2058005032,2058006032,2058007032,2058008032,2058009032,2058010032,2058011032,2058012032,2058013032,2058014032,2058015032,2058016032,2058017032,2058018032,2058019032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2058001033,null,2058002033,{"$f":"K46+1000","v":2058003033},2058004033,2058005033,2058006033,2058007033,2058008033,2058009033,2058010033,2058011033,2058012033,2058013033,2058014033,2058015033,2058016033,2058017033,2058018033,2058019033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2058001034,null,2058002034,{"$f":"K47+1000","v":2058003034},2058004034,2058005034,2058006034,2058007034,2058008034,2058009034,2058010034,2058011034,2058012034,2058013034,2058014034,2058015034,2058016034,2058017034,2058018034,2058019034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2058001035,null,2058002035,{"$f":"K48+1000","v":2058003035},2058004035,2058005035,2058006035,2058007035,2058008035,2058009035,2058010035,2058011035,2058012035,2058013035,2058014035,2058015035,2058016035,2058017035,2058018035,2058019035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2058001036,null,2058002036,{"$f":"K49+1000","v":2058003036},2058004036,2058005036,2058006036,2058007036,2058008036,2058009036,2058010036,2058011036,2058012036,2058013036,2058014036,2058015036,2058016036,2058017036,2058018036,2058019036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2058001037,null,2058002037,{"$f":"K50+1000","v":2058003037},2058004037,2058005037,2058006037,2058007037,2058008037,2058009037,2058010037,2058011037,2058012037,2058013037,2058014037,2058015037,2058016037,2058017037,2058018037,2058019037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2058001038,null,2058002038,{"$f":"K51+1000","v":2058003038},2058004038,2058005038,2058006038,2058007038,2058008038,2058009038,2058010038,2058011038,2058012038,2058013038,2058014038,2058015038,2058016038,2058017038,2058018038,2058019038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2058001039,null,2058002039,{"$f":"K52+1000","v":2058003039},2058004039,2058005039,2058006039,2058007039,2058008039,2058009039,2058010039,2058011039,2058012039,2058013039,2058014039,2058015039,2058016039,2058017039,2058018039,2058019039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2058001040,null,2058002040,{"$f":"K53+1000","v":2058003040},2058004040,2058005040,2058006040,2058007040,2058008040,2058009040,2058010040,2058011040,2058012040,2058013040,2058014040,2058015040,2058016040,2058017040,2058018040,2058019040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2058001041,null,2058002041,{"$f":"K54+1000","v":2058003041},2058004041,2058005041,2058006041,2058007041,2058008041,2058009041,2058010041,2058011041,2058012041,2058013041,2058014041,2058015041,2058016041,2058017041,2058018041,2058019041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2058001042,null,2058002042,{"$f":"K55+1000","v":2058003042},2058004042,2058005042,2058006042,2058007042,2058008042,2058009042,2058010042,2058011042,2058012042,2058013042,2058014042,2058015042,2058016042,2058017042,2058018042,2058019042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2058001043,null,2058002043,{"$f":"K56+1000","v":2058003043},2058004043,2058005043,2058006043,2058007043,2058008043,2058009043,2058010043,2058011043,2058012043,2058013043,2058014043,2058015043,2058016043,2058017043,2058018043,2058019043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2058001044,null,2058002044,{"$f":"K57+1000","v":2058003044},2058004044,2058005044,2058006044,2058007044,2058008044,2058009044,2058010044,2058011044,2058012044,2058013044,2058014044,2058015044,2058016044,2058017044,2058018044,2058019044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2058001045,null,2058002045,{"$f":"K58+1000","v":2058003045},2058004045,2058005045,2058006045,2058007045,2058008045,2058009045,2058010045,2058011045,2058012045,2058013045,2058014045,2058015045,2058016045,2058017045,2058018045,2058019045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2058001046,null,2058002046,{"$f":"K59+1000","v":2058003046},2058004046,2058005046,2058006046,2058007046,2058008046,2058009046,2058010046,2058011046,2058012046,2058013046,2058014046,2058015046,2058016046,2058017046,2058018046,2058019046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2058001047,null,2058002047,{"$f":"K60+1000","v":2058003047},2058004047,2058005047,2058006047,2058007047,2058008047,2058009047,2058010047,2058011047,2058012047,2058013047,2058014047,2058015047,2058016047,2058017047,2058018047,2058019047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2058001048,null,2058002048,{"$f":"K61+1000","v":2058003048},2058004048,2058005048,2058006048,2058007048,2058008048,2058009048,2058010048,2058011048,2058012048,2058013048,2058014048,2058015048,2058016048,2058017048,2058018048,2058019048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2058001049,null,2058002049,{"$f":"K62+1000","v":2058003049},2058004049,2058005049,2058006049,2058007049,2058008049,2058009049,2058010049,2058011049,2058012049,2058013049,2058014049,2058015049,2058016049,2058017049,2058018049,2058019049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2058001050,null,2058002050,{"$f":"K63+1000","v":2058003050},2058004050,2058005050,2058006050,2058007050,2058008050,2058009050,2058010050,2058011050,2058012050,2058013050,2058014050,2058015050,2058016050,2058017050,2058018050,2058019050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2058001051,null,2058002051,{"$f":"K64+1000","v":2058003051},2058004051,2058005051,2058006051,2058007051,2058008051,2058009051,2058010051,2058011051,2058012051,2058013051,2058014051,2058015051,2058016051,2058017051,2058018051,2058019051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2058001052,null,2058002052,{"$f":"K65+1000","v":2058003052},2058004052,2058005052,2058006052,2058007052,2058008052,2058009052,2058010052,2058011052,2058012052,2058013052,2058014052,2058015052,2058016052,2058017052,2058018052,2058019052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2058001053,null,2058002053,{"$f":"K66+1000","v":2058003053},2058004053,2058005053,2058006053,2058007053,2058008053,2058009053,2058010053,2058011053,2058012053,2058013053,2058014053,2058015053,2058016053,2058017053,2058018053,2058019053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2058001054,null,2058002054,{"$f":"K67+1000","v":2058003054},2058004054,2058005054,2058006054,2058007054,2058008054,2058009054,2058010054,2058011054,2058012054,2058013054,2058014054,2058015054,2058016054,2058017054,2058018054,2058019054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2058001055,null,2058002055,{"$f":"K68+1000","v":2058003055},2058004055,2058005055,2058006055,2058007055,2058008055,2058009055,2058010055,2058011055,2058012055,2058013055,2058014055,2058015055,2058016055,2058017055,2058018055,2058019055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2058001056,null,2058002056,{"$f":"K69+1000","v":2058003056},2058004056,2058005056,2058006056,2058007056,2058008056,2058009056,2058010056,2058011056,2058012056,2058013056,2058014056,2058015056,2058016056,2058017056,2058018056,2058019056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2058001057,null,2058002057,{"$f":"K70+1000","v":2058003057},2058004057,2058005057,2058006057,2058007057,2058008057,2058009057,2058010057,2058011057,2058012057,2058013057,2058014057,2058015057,2058016057,2058017057,2058018057,2058019057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2058001058,null,2058002058,{"$f":"K71+1000","v":2058003058},2058004058,2058005058,2058006058,2058007058,2058008058,2058009058,2058010058,2058011058,2058012058,2058013058,2058014058,2058015058,2058016058,2058017058,2058018058,2058019058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2058001059,null,2058002059,{"$f":"K72+1000","v":2058003059},2058004059,2058005059,2058006059,2058007059,2058008059,2058009059,2058010059,2058011059,2058012059,2058013059,2058014059,2058015059,2058016059,2058017059,2058018059,2058019059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2058001060,null,2058002060,{"$f":"K73+1000","v":2058003060},2058004060,2058005060,2058006060,2058007060,2058008060,2058009060,2058010060,2058011060,2058012060,2058013060,2058014060,2058015060,2058016060,2058017060,2058018060,2058019060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2058001061,null,2058002061,{"$f":"K74+1000","v":2058003061},2058004061,2058005061,2058006061,2058007061,2058008061,2058009061,2058010061,2058011061,2058012061,2058013061,2058014061,2058015061,2058016061,2058017061,2058018061,2058019061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2058001062},null,{"$f":"K74+1","v":2058002062},null,null,null,null,null,null,{"$f":"R74+1","v":2058009062},null,null,null,null,{"$f":"W74+1","v":2058014062},null,null,null,null,{"$f":"AB74+1","v":2058019062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2058001063},null,{"$f":"K78+1","v":2058002063},null,null,null,null,null,null,{"$f":"R78+1","v":2058009063},null,null,null,null,{"$f":"W78+1","v":2058014063},null,null,null,null,{"$f":"AB78+1","v":2058019063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2058001064},null,{"$f":"K79+1","v":2058002064},null,null,null,null,null,null,{"$f":"R79+1","v":2058009064},null,null,null,null,{"$f":"W79+1","v":2058014064},null,null,null,null,{"$f":"AB79+1","v":2058019064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2058001065},null,{"$f":"K80+1","v":2058002065},null,null,null,null,null,null,{"$f":"R80+1","v":2058009065},null,null,null,null,{"$f":"W80+1","v":2058014065},null,null,null,null,{"$f":"AB80+1","v":2058019065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2058001066},null,{"$f":"K81+1","v":2058002066},null,null,null,null,null,null,{"$f":"R81+1","v":2058009066},null,null,null,null,{"$f":"W81+1","v":2058014066},null,null,null,null,{"$f":"AB81+1","v":2058019066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2058000000}]

{"sheet":"Life Insurer-Credit_IM","index":73,"n_rows":85,"n_cols":37,"rows_kept":85,"cut":false,"hidden":true,"merged":[[90,2,90,9],[91,2,91,9],[99,2,99,9],[100,2,100,9],[93,2,93,9],[94,2,94,9],[95,2,95,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[92,2,92,9],[5,10,6,10],[5,11,5,15],[5,28,5,34],[5,35,6,35],[5,36,6,36],[5,16,5,20],[5,21,5,27],[87,2,87,9],[88,2,88,9],[89,2,89,9],[86,2,86,9],[5,6,6,6],[5,8,6,8],[84,2,84,9],[85,2,85,9]]}
[]
[null,null,"Credit Life - Individual risk rated (Mandatory)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Health (Lum Sum)",null,null,null,null,null,null,"Health (recurring)",null,null,null,null,null,null,"Retrenchment","Other"]
[null,null,null,null,null,null,null,null,null,null,null,"Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2059001001,null,{"$f":"I11+1000","v":2059002001},{"$f":"K11+1000","v":2059003001},{"$f":"L11+1000","v":2059004001},2059005001,2059006001,2059007001,2059008001,2059009001,2059010001,2059011001,2059012001,2059013001,2059014001,2059015001,2059016001,2059017001,2059018001,2059019001,2059020001,2059021001,2059022001,2059023001,2059024001,2059025001,2059026001,2059027001,2059028001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2059001002},null,{"$f":"I12+1000","v":2059002002},{"$f":"K12+1000","v":2059003002},2059004002,2059005002,2059006002,2059007002,2059008002,2059009002,2059010002,2059011002,2059012002,2059013002,2059014002,2059015002,2059016002,2059017002,2059018002,2059019002,2059020002,2059021002,2059022002,2059023002,2059024002,2059025002,2059026002,2059027002,2059028002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2059001003},null,{"$f":"I13+1000","v":2059002003},{"$f":"K13+1000","v":2059003003},2059004003,2059005003,2059006003,2059007003,2059008003,2059009003,2059010003,2059011003,2059012003,2059013003,2059014003,2059015003,2059016003,2059017003,2059018003,2059019003,2059020003,2059021003,2059022003,2059023003,2059024003,2059025003,2059026003,2059027003,2059028003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2059001004,null,2059002004,{"$f":"K14+1000","v":2059003004},2059004004,2059005004,2059006004,2059007004,2059008004,2059009004,2059010004,2059011004,2059012004,2059013004,2059014004,2059015004,2059016004,2059017004,2059018004,2059019004,2059020004,2059021004,2059022004,2059023004,2059024004,2059025004,2059026004,2059027004,2059028004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2059001005,null,2059002005,{"$f":"K15+1000","v":2059003005},2059004005,2059005005,2059006005,2059007005,2059008005,2059009005,2059010005,2059011005,2059012005,2059013005,2059014005,2059015005,2059016005,2059017005,2059018005,2059019005,2059020005,2059021005,2059022005,2059023005,2059024005,2059025005,2059026005,2059027005,2059028005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2059001006,null,2059002006,{"$f":"K16+1000","v":2059003006},2059004006,2059005006,2059006006,2059007006,2059008006,2059009006,2059010006,2059011006,2059012006,2059013006,2059014006,2059015006,2059016006,2059017006,2059018006,2059019006,2059020006,2059021006,2059022006,2059023006,2059024006,2059025006,2059026006,2059027006,2059028006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2059001007,null,2059002007,{"$f":"K17+1000","v":2059003007},2059004007,2059005007,2059006007,2059007007,2059008007,2059009007,2059010007,2059011007,2059012007,2059013007,2059014007,2059015007,2059016007,2059017007,2059018007,2059019007,2059020007,2059021007,2059022007,2059023007,2059024007,2059025007,2059026007,2059027007,2059028007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2059001008,null,2059002008,{"$f":"K18+1000","v":2059003008},2059004008,2059005008,2059006008,2059007008,2059008008,2059009008,2059010008,2059011008,2059012008,2059013008,2059014008,2059015008,2059016008,2059017008,2059018008,2059019008,2059020008,2059021008,2059022008,2059023008,2059024008,2059025008,2059026008,2059027008,2059028008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2059001009},null,{"$f":"I22+1000","v":2059002009},{"$f":"K22+1000","v":2059003009},2059004009,2059005009,2059006009,2059007009,2059008009,2059009009,2059010009,2059011009,2059012009,2059013009,2059014009,2059015009,2059016009,2059017009,2059018009,2059019009,2059020009,2059021009,2059022009,2059023009,2059024009,2059025009,2059026009,2059027009,2059028009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2059001010},null,2059002010,{"$f":"K23+1000","v":2059003010},2059004010,2059005010,2059006010,2059007010,2059008010,2059009010,2059010010,2059011010,2059012010,2059013010,2059014010,2059015010,2059016010,2059017010,2059018010,2059019010,2059020010,2059021010,2059022010,2059023010,2059024010,2059025010,2059026010,2059027010,2059028010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2059001011,null,2059002011,{"$f":"K24+1000","v":2059003011},2059004011,2059005011,2059006011,2059007011,2059008011,2059009011,2059010011,2059011011,2059012011,2059013011,2059014011,2059015011,2059016011,2059017011,2059018011,2059019011,2059020011,2059021011,2059022011,2059023011,2059024011,2059025011,2059026011,2059027011,2059028011]
[null,null,null,"2.3.1","Partially;",null,null,null,2059001012,null,2059002012,{"$f":"K25+1000","v":2059003012},2059004012,2059005012,2059006012,2059007012,2059008012,2059009012,2059010012,2059011012,2059012012,2059013012,2059014012,2059015012,2059016012,2059017012,2059018012,2059019012,2059020012,2059021012,2059022012,2059023012,2059024012,2059025012,2059026012,2059027012,2059028012]
[null,null,null,"2.3.2","Fully",null,null,null,2059001013,null,2059002013,{"$f":"K26+1000","v":2059003013},2059004013,2059005013,2059006013,2059007013,2059008013,2059009013,2059010013,2059011013,2059012013,2059013013,2059014013,2059015013,2059016013,2059017013,2059018013,2059019013,2059020013,2059021013,2059022013,2059023013,2059024013,2059025013,2059026013,2059027013,2059028013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2059001014,null,2059002014,{"$f":"K27+1000","v":2059003014},2059004014,2059005014,2059006014,2059007014,2059008014,2059009014,2059010014,2059011014,2059012014,2059013014,2059014014,2059015014,2059016014,2059017014,2059018014,2059019014,2059020014,2059021014,2059022014,2059023014,2059024014,2059025014,2059026014,2059027014,2059028014]
[null,null,null,"2.4.1","Partially;",null,null,null,2059001015,null,2059002015,{"$f":"K28+1000","v":2059003015},2059004015,2059005015,2059006015,2059007015,2059008015,2059009015,2059010015,2059011015,2059012015,2059013015,2059014015,2059015015,2059016015,2059017015,2059018015,2059019015,2059020015,2059021015,2059022015,2059023015,2059024015,2059025015,2059026015,2059027015,2059028015]
[null,null,null,"2.4.2","Fully",null,null,null,2059001016,null,2059002016,{"$f":"K29+1000","v":2059003016},2059004016,2059005016,2059006016,2059007016,2059008016,2059009016,2059010016,2059011016,2059012016,2059013016,2059014016,2059015016,2059016016,2059017016,2059018016,2059019016,2059020016,2059021016,2059022016,2059023016,2059024016,2059025016,2059026016,2059027016,2059028016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2059001017,null,2059002017,{"$f":"K30+1000","v":2059003017},2059004017,2059005017,2059006017,2059007017,2059008017,2059009017,2059010017,2059011017,2059012017,2059013017,2059014017,2059015017,2059016017,2059017017,2059018017,2059019017,2059020017,2059021017,2059022017,2059023017,2059024017,2059025017,2059026017,2059027017,2059028017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2059001018,null,2059002018,{"$f":"K31+1000","v":2059003018},2059004018,2059005018,2059006018,2059007018,2059008018,2059009018,2059010018,2059011018,2059012018,2059013018,2059014018,2059015018,2059016018,2059017018,2059018018,2059019018,2059020018,2059021018,2059022018,2059023018,2059024018,2059025018,2059026018,2059027018,2059028018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2059001019,null,2059002019,{"$f":"K32+1000","v":2059003019},2059004019,2059005019,2059006019,2059007019,2059008019,2059009019,2059010019,2059011019,2059012019,2059013019,2059014019,2059015019,2059016019,2059017019,2059018019,2059019019,2059020019,2059021019,2059022019,2059023019,2059024019,2059025019,2059026019,2059027019,2059028019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2059001020,null,2059002020,{"$f":"K33+1000","v":2059003020},2059004020,2059005020,2059006020,2059007020,2059008020,2059009020,2059010020,2059011020,2059012020,2059013020,2059014020,2059015020,2059016020,2059017020,2059018020,2059019020,2059020020,2059021020,2059022020,2059023020,2059024020,2059025020,2059026020,2059027020,2059028020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2059001021,null,2059002021,{"$f":"K34+1000","v":2059003021},2059004021,2059005021,2059006021,2059007021,2059008021,2059009021,2059010021,2059011021,2059012021,2059013021,2059014021,2059015021,2059016021,2059017021,2059018021,2059019021,2059020021,2059021021,2059022021,2059023021,2059024021,2059025021,2059026021,2059027021,2059028021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2059001022,null,2059002022,{"$f":"K35+1000","v":2059003022},2059004022,2059005022,2059006022,2059007022,2059008022,2059009022,2059010022,2059011022,2059012022,2059013022,2059014022,2059015022,2059016022,2059017022,2059018022,2059019022,2059020022,2059021022,2059022022,2059023022,2059024022,2059025022,2059026022,2059027022,2059028022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2059001023,null,2059002023,{"$f":"K36+1000","v":2059003023},2059004023,2059005023,2059006023,2059007023,2059008023,2059009023,2059010023,2059011023,2059012023,2059013023,2059014023,2059015023,2059016023,2059017023,2059018023,2059019023,2059020023,2059021023,2059022023,2059023023,2059024023,2059025023,2059026023,2059027023,2059028023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2059001024,null,2059002024,{"$f":"K37+1000","v":2059003024},2059004024,2059005024,2059006024,2059007024,2059008024,2059009024,2059010024,2059011024,2059012024,2059013024,2059014024,2059015024,2059016024,2059017024,2059018024,2059019024,2059020024,2059021024,2059022024,2059023024,2059024024,2059025024,2059026024,2059027024,2059028024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2059001025,null,2059002025,{"$f":"K38+1000","v":2059003025},2059004025,2059005025,2059006025,2059007025,2059008025,2059009025,2059010025,2059011025,2059012025,2059013025,2059014025,2059015025,2059016025,2059017025,2059018025,2059019025,2059020025,2059021025,2059022025,2059023025,2059024025,2059025025,2059026025,2059027025,2059028025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2059001026,null,2059002026,{"$f":"K39+1000","v":2059003026},2059004026,2059005026,2059006026,2059007026,2059008026,2059009026,2059010026,2059011026,2059012026,2059013026,2059014026,2059015026,2059016026,2059017026,2059018026,2059019026,2059020026,2059021026,2059022026,2059023026,2059024026,2059025026,2059026026,2059027026,2059028026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2059001027,null,2059002027,{"$f":"K40+1000","v":2059003027},2059004027,2059005027,2059006027,2059007027,2059008027,2059009027,2059010027,2059011027,2059012027,2059013027,2059014027,2059015027,2059016027,2059017027,2059018027,2059019027,2059020027,2059021027,2059022027,2059023027,2059024027,2059025027,2059026027,2059027027,2059028027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2059001028,null,2059002028,{"$f":"K41+1000","v":2059003028},2059004028,2059005028,2059006028,2059007028,2059008028,2059009028,2059010028,2059011028,2059012028,2059013028,2059014028,2059015028,2059016028,2059017028,2059018028,2059019028,2059020028,2059021028,2059022028,2059023028,2059024028,2059025028,2059026028,2059027028,2059028028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2059001029,null,2059002029,{"$f":"K42+1000","v":2059003029},2059004029,2059005029,2059006029,2059007029,2059008029,2059009029,2059010029,2059011029,2059012029,2059013029,2059014029,2059015029,2059016029,2059017029,2059018029,2059019029,2059020029,2059021029,2059022029,2059023029,2059024029,2059025029,2059026029,2059027029,2059028029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2059001030,null,2059002030,{"$f":"K43+1000","v":2059003030},2059004030,2059005030,2059006030,2059007030,2059008030,2059009030,2059010030,2059011030,2059012030,2059013030,2059014030,2059015030,2059016030,2059017030,2059018030,2059019030,2059020030,2059021030,2059022030,2059023030,2059024030,2059025030,2059026030,2059027030,2059028030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2059001031,null,2059002031,{"$f":"K44+1000","v":2059003031},2059004031,2059005031,2059006031,2059007031,2059008031,2059009031,2059010031,2059011031,2059012031,2059013031,2059014031,2059015031,2059016031,2059017031,2059018031,2059019031,2059020031,2059021031,2059022031,2059023031,2059024031,2059025031,2059026031,2059027031,2059028031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2059001032,null,2059002032,{"$f":"K45+1000","v":2059003032},2059004032,2059005032,2059006032,2059007032,2059008032,2059009032,2059010032,2059011032,2059012032,2059013032,2059014032,2059015032,2059016032,2059017032,2059018032,2059019032,2059020032,2059021032,2059022032,2059023032,2059024032,2059025032,2059026032,2059027032,2059028032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2059001033,null,2059002033,{"$f":"K46+1000","v":2059003033},2059004033,2059005033,2059006033,2059007033,2059008033,2059009033,2059010033,2059011033,2059012033,2059013033,2059014033,2059015033,2059016033,2059017033,2059018033,2059019033,2059020033,2059021033,2059022033,2059023033,2059024033,2059025033,2059026033,2059027033,2059028033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2059001034,null,2059002034,{"$f":"K47+1000","v":2059003034},2059004034,2059005034,2059006034,2059007034,2059008034,2059009034,2059010034,2059011034,2059012034,2059013034,2059014034,2059015034,2059016034,2059017034,2059018034,2059019034,2059020034,2059021034,2059022034,2059023034,2059024034,2059025034,2059026034,2059027034,2059028034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2059001035,null,2059002035,{"$f":"K48+1000","v":2059003035},2059004035,2059005035,2059006035,2059007035,2059008035,2059009035,2059010035,2059011035,2059012035,2059013035,2059014035,2059015035,2059016035,2059017035,2059018035,2059019035,2059020035,2059021035,2059022035,2059023035,2059024035,2059025035,2059026035,2059027035,2059028035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2059001036,null,2059002036,{"$f":"K49+1000","v":2059003036},2059004036,2059005036,2059006036,2059007036,2059008036,2059009036,2059010036,2059011036,2059012036,2059013036,2059014036,2059015036,2059016036,2059017036,2059018036,2059019036,2059020036,2059021036,2059022036,2059023036,2059024036,2059025036,2059026036,2059027036,2059028036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2059001037,null,2059002037,{"$f":"K50+1000","v":2059003037},2059004037,2059005037,2059006037,2059007037,2059008037,2059009037,2059010037,2059011037,2059012037,2059013037,2059014037,2059015037,2059016037,2059017037,2059018037,2059019037,2059020037,2059021037,2059022037,2059023037,2059024037,2059025037,2059026037,2059027037,2059028037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2059001038,null,2059002038,{"$f":"K51+1000","v":2059003038},2059004038,2059005038,2059006038,2059007038,2059008038,2059009038,2059010038,2059011038,2059012038,2059013038,2059014038,2059015038,2059016038,2059017038,2059018038,2059019038,2059020038,2059021038,2059022038,2059023038,2059024038,2059025038,2059026038,2059027038,2059028038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2059001039,null,2059002039,{"$f":"K52+1000","v":2059003039},2059004039,2059005039,2059006039,2059007039,2059008039,2059009039,2059010039,2059011039,2059012039,2059013039,2059014039,2059015039,2059016039,2059017039,2059018039,2059019039,2059020039,2059021039,2059022039,2059023039,2059024039,2059025039,2059026039,2059027039,2059028039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2059001040,null,2059002040,{"$f":"K53+1000","v":2059003040},2059004040,2059005040,2059006040,2059007040,2059008040,2059009040,2059010040,2059011040,2059012040,2059013040,2059014040,2059015040,2059016040,2059017040,2059018040,2059019040,2059020040,2059021040,2059022040,2059023040,2059024040,2059025040,2059026040,2059027040,2059028040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2059001041,null,2059002041,{"$f":"K54+1000","v":2059003041},2059004041,2059005041,2059006041,2059007041,2059008041,2059009041,2059010041,2059011041,2059012041,2059013041,2059014041,2059015041,2059016041,2059017041,2059018041,2059019041,2059020041,2059021041,2059022041,2059023041,2059024041,2059025041,2059026041,2059027041,2059028041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2059001042,null,2059002042,{"$f":"K55+1000","v":2059003042},2059004042,2059005042,2059006042,2059007042,2059008042,2059009042,2059010042,2059011042,2059012042,2059013042,2059014042,2059015042,2059016042,2059017042,2059018042,2059019042,2059020042,2059021042,2059022042,2059023042,2059024042,2059025042,2059026042,2059027042,2059028042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2059001043,null,2059002043,{"$f":"K56+1000","v":2059003043},2059004043,2059005043,2059006043,2059007043,2059008043,2059009043,2059010043,2059011043,2059012043,2059013043,2059014043,2059015043,2059016043,2059017043,2059018043,2059019043,2059020043,2059021043,2059022043,2059023043,2059024043,2059025043,2059026043,2059027043,2059028043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2059001044,null,2059002044,{"$f":"K57+1000","v":2059003044},2059004044,2059005044,2059006044,2059007044,2059008044,2059009044,2059010044,2059011044,2059012044,2059013044,2059014044,2059015044,2059016044,2059017044,2059018044,2059019044,2059020044,2059021044,2059022044,2059023044,2059024044,2059025044,2059026044,2059027044,2059028044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2059001045,null,2059002045,{"$f":"K58+1000","v":2059003045},2059004045,2059005045,2059006045,2059007045,2059008045,2059009045,2059010045,2059011045,2059012045,2059013045,2059014045,2059015045,2059016045,2059017045,2059018045,2059019045,2059020045,2059021045,2059022045,2059023045,2059024045,2059025045,2059026045,2059027045,2059028045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2059001046,null,2059002046,{"$f":"K59+1000","v":2059003046},2059004046,2059005046,2059006046,2059007046,2059008046,2059009046,2059010046,2059011046,2059012046,2059013046,2059014046,2059015046,2059016046,2059017046,2059018046,2059019046,2059020046,2059021046,2059022046,2059023046,2059024046,2059025046,2059026046,2059027046,2059028046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2059001047,null,2059002047,{"$f":"K60+1000","v":2059003047},2059004047,2059005047,2059006047,2059007047,2059008047,2059009047,2059010047,2059011047,2059012047,2059013047,2059014047,2059015047,2059016047,2059017047,2059018047,2059019047,2059020047,2059021047,2059022047,2059023047,2059024047,2059025047,2059026047,2059027047,2059028047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2059001048,null,2059002048,{"$f":"K61+1000","v":2059003048},2059004048,2059005048,2059006048,2059007048,2059008048,2059009048,2059010048,2059011048,2059012048,2059013048,2059014048,2059015048,2059016048,2059017048,2059018048,2059019048,2059020048,2059021048,2059022048,2059023048,2059024048,2059025048,2059026048,2059027048,2059028048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2059001049,null,2059002049,{"$f":"K62+1000","v":2059003049},2059004049,2059005049,2059006049,2059007049,2059008049,2059009049,2059010049,2059011049,2059012049,2059013049,2059014049,2059015049,2059016049,2059017049,2059018049,2059019049,2059020049,2059021049,2059022049,2059023049,2059024049,2059025049,2059026049,2059027049,2059028049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2059001050,null,2059002050,{"$f":"K63+1000","v":2059003050},2059004050,2059005050,2059006050,2059007050,2059008050,2059009050,2059010050,2059011050,2059012050,2059013050,2059014050,2059015050,2059016050,2059017050,2059018050,2059019050,2059020050,2059021050,2059022050,2059023050,2059024050,2059025050,2059026050,2059027050,2059028050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2059001051,null,2059002051,{"$f":"K64+1000","v":2059003051},2059004051,2059005051,2059006051,2059007051,2059008051,2059009051,2059010051,2059011051,2059012051,2059013051,2059014051,2059015051,2059016051,2059017051,2059018051,2059019051,2059020051,2059021051,2059022051,2059023051,2059024051,2059025051,2059026051,2059027051,2059028051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2059001052,null,2059002052,{"$f":"K65+1000","v":2059003052},2059004052,2059005052,2059006052,2059007052,2059008052,2059009052,2059010052,2059011052,2059012052,2059013052,2059014052,2059015052,2059016052,2059017052,2059018052,2059019052,2059020052,2059021052,2059022052,2059023052,2059024052,2059025052,2059026052,2059027052,2059028052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2059001053,null,2059002053,{"$f":"K66+1000","v":2059003053},2059004053,2059005053,2059006053,2059007053,2059008053,2059009053,2059010053,2059011053,2059012053,2059013053,2059014053,2059015053,2059016053,2059017053,2059018053,2059019053,2059020053,2059021053,2059022053,2059023053,2059024053,2059025053,2059026053,2059027053,2059028053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2059001054,null,2059002054,{"$f":"K67+1000","v":2059003054},2059004054,2059005054,2059006054,2059007054,2059008054,2059009054,2059010054,2059011054,2059012054,2059013054,2059014054,2059015054,2059016054,2059017054,2059018054,2059019054,2059020054,2059021054,2059022054,2059023054,2059024054,2059025054,2059026054,2059027054,2059028054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2059001055,null,2059002055,{"$f":"K68+1000","v":2059003055},2059004055,2059005055,2059006055,2059007055,2059008055,2059009055,2059010055,2059011055,2059012055,2059013055,2059014055,2059015055,2059016055,2059017055,2059018055,2059019055,2059020055,2059021055,2059022055,2059023055,2059024055,2059025055,2059026055,2059027055,2059028055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2059001056,null,2059002056,{"$f":"K69+1000","v":2059003056},2059004056,2059005056,2059006056,2059007056,2059008056,2059009056,2059010056,2059011056,2059012056,2059013056,2059014056,2059015056,2059016056,2059017056,2059018056,2059019056,2059020056,2059021056,2059022056,2059023056,2059024056,2059025056,2059026056,2059027056,2059028056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2059001057,null,2059002057,{"$f":"K70+1000","v":2059003057},2059004057,2059005057,2059006057,2059007057,2059008057,2059009057,2059010057,2059011057,2059012057,2059013057,2059014057,2059015057,2059016057,2059017057,2059018057,2059019057,2059020057,2059021057,2059022057,2059023057,2059024057,2059025057,2059026057,2059027057,2059028057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2059001058,null,2059002058,{"$f":"K71+1000","v":2059003058},2059004058,2059005058,2059006058,2059007058,2059008058,2059009058,2059010058,2059011058,2059012058,2059013058,2059014058,2059015058,2059016058,2059017058,2059018058,2059019058,2059020058,2059021058,2059022058,2059023058,2059024058,2059025058,2059026058,2059027058,2059028058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2059001059,null,2059002059,{"$f":"K72+1000","v":2059003059},2059004059,2059005059,2059006059,2059007059,2059008059,2059009059,2059010059,2059011059,2059012059,2059013059,2059014059,2059015059,2059016059,2059017059,2059018059,2059019059,2059020059,2059021059,2059022059,2059023059,2059024059,2059025059,2059026059,2059027059,2059028059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2059001060,null,2059002060,{"$f":"K73+1000","v":2059003060},2059004060,2059005060,2059006060,2059007060,2059008060,2059009060,2059010060,2059011060,2059012060,2059013060,2059014060,2059015060,2059016060,2059017060,2059018060,2059019060,2059020060,2059021060,2059022060,2059023060,2059024060,2059025060,2059026060,2059027060,2059028060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2059001061,null,2059002061,{"$f":"K74+1000","v":2059003061},2059004061,2059005061,2059006061,2059007061,2059008061,2059009061,2059010061,2059011061,2059012061,2059013061,2059014061,2059015061,2059016061,2059017061,2059018061,2059019061,2059020061,2059021061,2059022061,2059023061,2059024061,2059025061,2059026061,2059027061,2059028061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2059001062},null,{"$f":"K74+1","v":2059002062},null,null,null,null,{"$f":"P74+1","v":2059007062},null,null,null,null,{"$f":"U74+1","v":2059012062},null,null,null,null,null,null,{"$f":"AB74+1","v":2059019062},null,null,null,null,null,null,{"$f":"AI74+1","v":2059026062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2059001063},null,{"$f":"K78+1","v":2059002063},null,null,null,null,{"$f":"P78+1","v":2059007063},null,null,null,null,{"$f":"U78+1","v":2059012063},null,null,null,null,null,null,{"$f":"AB78+1","v":2059019063},null,null,null,null,null,null,{"$f":"AI78+1","v":2059026063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2059001064},null,{"$f":"K79+1","v":2059002064},null,null,null,null,{"$f":"P79+1","v":2059007064},null,null,null,null,{"$f":"U79+1","v":2059012064},null,null,null,null,null,null,{"$f":"AB79+1","v":2059019064},null,null,null,null,null,null,{"$f":"AI79+1","v":2059026064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2059001065},null,{"$f":"K80+1","v":2059002065},null,null,null,null,{"$f":"P80+1","v":2059007065},null,null,null,null,{"$f":"U80+1","v":2059012065},null,null,null,null,null,null,{"$f":"AB80+1","v":2059019065},null,null,null,null,null,null,{"$f":"AI80+1","v":2059026065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2059001066},null,{"$f":"K81+1","v":2059002066},null,null,null,null,{"$f":"P81+1","v":2059007066},null,null,null,null,{"$f":"U81+1","v":2059012066},null,null,null,null,null,null,{"$f":"AB81+1","v":2059019066},null,null,null,null,null,null,{"$f":"AI81+1","v":2059026066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2059000000}]

{"sheet":"Life Insurer-Credit_IO","index":74,"n_rows":85,"n_cols":37,"rows_kept":85,"cut":false,"hidden":true,"merged":[[90,2,90,9],[91,2,91,9],[99,2,99,9],[100,2,100,9],[93,2,93,9],[94,2,94,9],[95,2,95,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[92,2,92,9],[5,10,6,10],[5,11,5,15],[5,28,5,34],[5,35,6,35],[5,36,6,36],[5,16,5,20],[5,21,5,27],[87,2,87,9],[88,2,88,9],[89,2,89,9],[86,2,86,9],[5,6,6,6],[5,8,6,8],[84,2,84,9],[85,2,85,9]]}
[]
[null,null,"Credit Life - Individual risk rated (Optional)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Health (Lum Sum)",null,null,null,null,null,null,"Health (recurring)",null,null,null,null,null,null,"Retrenchment","Other"]
[null,null,null,null,null,null,null,null,null,null,null,"Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2060001001,null,{"$f":"I11+1000","v":2060002001},{"$f":"K11+1000","v":2060003001},{"$f":"L11+1000","v":2060004001},2060005001,2060006001,2060007001,2060008001,2060009001,2060010001,2060011001,2060012001,2060013001,2060014001,2060015001,2060016001,2060017001,2060018001,2060019001,2060020001,2060021001,2060022001,2060023001,2060024001,2060025001,2060026001,2060027001,2060028001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2060001002},null,{"$f":"I12+1000","v":2060002002},{"$f":"K12+1000","v":2060003002},2060004002,2060005002,2060006002,2060007002,2060008002,2060009002,2060010002,2060011002,2060012002,2060013002,2060014002,2060015002,2060016002,2060017002,2060018002,2060019002,2060020002,2060021002,2060022002,2060023002,2060024002,2060025002,2060026002,2060027002,2060028002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2060001003},null,{"$f":"I13+1000","v":2060002003},{"$f":"K13+1000","v":2060003003},2060004003,2060005003,2060006003,2060007003,2060008003,2060009003,2060010003,2060011003,2060012003,2060013003,2060014003,2060015003,2060016003,2060017003,2060018003,2060019003,2060020003,2060021003,2060022003,2060023003,2060024003,2060025003,2060026003,2060027003,2060028003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2060001004,null,2060002004,{"$f":"K14+1000","v":2060003004},2060004004,2060005004,2060006004,2060007004,2060008004,2060009004,2060010004,2060011004,2060012004,2060013004,2060014004,2060015004,2060016004,2060017004,2060018004,2060019004,2060020004,2060021004,2060022004,2060023004,2060024004,2060025004,2060026004,2060027004,2060028004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2060001005,null,2060002005,{"$f":"K15+1000","v":2060003005},2060004005,2060005005,2060006005,2060007005,2060008005,2060009005,2060010005,2060011005,2060012005,2060013005,2060014005,2060015005,2060016005,2060017005,2060018005,2060019005,2060020005,2060021005,2060022005,2060023005,2060024005,2060025005,2060026005,2060027005,2060028005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2060001006,null,2060002006,{"$f":"K16+1000","v":2060003006},2060004006,2060005006,2060006006,2060007006,2060008006,2060009006,2060010006,2060011006,2060012006,2060013006,2060014006,2060015006,2060016006,2060017006,2060018006,2060019006,2060020006,2060021006,2060022006,2060023006,2060024006,2060025006,2060026006,2060027006,2060028006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2060001007,null,2060002007,{"$f":"K17+1000","v":2060003007},2060004007,2060005007,2060006007,2060007007,2060008007,2060009007,2060010007,2060011007,2060012007,2060013007,2060014007,2060015007,2060016007,2060017007,2060018007,2060019007,2060020007,2060021007,2060022007,2060023007,2060024007,2060025007,2060026007,2060027007,2060028007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2060001008,null,2060002008,{"$f":"K18+1000","v":2060003008},2060004008,2060005008,2060006008,2060007008,2060008008,2060009008,2060010008,2060011008,2060012008,2060013008,2060014008,2060015008,2060016008,2060017008,2060018008,2060019008,2060020008,2060021008,2060022008,2060023008,2060024008,2060025008,2060026008,2060027008,2060028008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2060001009},null,{"$f":"I22+1000","v":2060002009},{"$f":"K22+1000","v":2060003009},2060004009,2060005009,2060006009,2060007009,2060008009,2060009009,2060010009,2060011009,2060012009,2060013009,2060014009,2060015009,2060016009,2060017009,2060018009,2060019009,2060020009,2060021009,2060022009,2060023009,2060024009,2060025009,2060026009,2060027009,2060028009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2060001010},null,2060002010,{"$f":"K23+1000","v":2060003010},2060004010,2060005010,2060006010,2060007010,2060008010,2060009010,2060010010,2060011010,2060012010,2060013010,2060014010,2060015010,2060016010,2060017010,2060018010,2060019010,2060020010,2060021010,2060022010,2060023010,2060024010,2060025010,2060026010,2060027010,2060028010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2060001011,null,2060002011,{"$f":"K24+1000","v":2060003011},2060004011,2060005011,2060006011,2060007011,2060008011,2060009011,2060010011,2060011011,2060012011,2060013011,2060014011,2060015011,2060016011,2060017011,2060018011,2060019011,2060020011,2060021011,2060022011,2060023011,2060024011,2060025011,2060026011,2060027011,2060028011]
[null,null,null,"2.3.1","Partially;",null,null,null,2060001012,null,2060002012,{"$f":"K25+1000","v":2060003012},2060004012,2060005012,2060006012,2060007012,2060008012,2060009012,2060010012,2060011012,2060012012,2060013012,2060014012,2060015012,2060016012,2060017012,2060018012,2060019012,2060020012,2060021012,2060022012,2060023012,2060024012,2060025012,2060026012,2060027012,2060028012]
[null,null,null,"2.3.2","Fully",null,null,null,2060001013,null,2060002013,{"$f":"K26+1000","v":2060003013},2060004013,2060005013,2060006013,2060007013,2060008013,2060009013,2060010013,2060011013,2060012013,2060013013,2060014013,2060015013,2060016013,2060017013,2060018013,2060019013,2060020013,2060021013,2060022013,2060023013,2060024013,2060025013,2060026013,2060027013,2060028013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2060001014,null,2060002014,{"$f":"K27+1000","v":2060003014},2060004014,2060005014,2060006014,2060007014,2060008014,2060009014,2060010014,2060011014,2060012014,2060013014,2060014014,2060015014,2060016014,2060017014,2060018014,2060019014,2060020014,2060021014,2060022014,2060023014,2060024014,2060025014,2060026014,2060027014,2060028014]
[null,null,null,"2.4.1","Partially;",null,null,null,2060001015,null,2060002015,{"$f":"K28+1000","v":2060003015},2060004015,2060005015,2060006015,2060007015,2060008015,2060009015,2060010015,2060011015,2060012015,2060013015,2060014015,2060015015,2060016015,2060017015,2060018015,2060019015,2060020015,2060021015,2060022015,2060023015,2060024015,2060025015,2060026015,2060027015,2060028015]
[null,null,null,"2.4.2","Fully",null,null,null,2060001016,null,2060002016,{"$f":"K29+1000","v":2060003016},2060004016,2060005016,2060006016,2060007016,2060008016,2060009016,2060010016,2060011016,2060012016,2060013016,2060014016,2060015016,2060016016,2060017016,2060018016,2060019016,2060020016,2060021016,2060022016,2060023016,2060024016,2060025016,2060026016,2060027016,2060028016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2060001017,null,2060002017,{"$f":"K30+1000","v":2060003017},2060004017,2060005017,2060006017,2060007017,2060008017,2060009017,2060010017,2060011017,2060012017,2060013017,2060014017,2060015017,2060016017,2060017017,2060018017,2060019017,2060020017,2060021017,2060022017,2060023017,2060024017,2060025017,2060026017,2060027017,2060028017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2060001018,null,2060002018,{"$f":"K31+1000","v":2060003018},2060004018,2060005018,2060006018,2060007018,2060008018,2060009018,2060010018,2060011018,2060012018,2060013018,2060014018,2060015018,2060016018,2060017018,2060018018,2060019018,2060020018,2060021018,2060022018,2060023018,2060024018,2060025018,2060026018,2060027018,2060028018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2060001019,null,2060002019,{"$f":"K32+1000","v":2060003019},2060004019,2060005019,2060006019,2060007019,2060008019,2060009019,2060010019,2060011019,2060012019,2060013019,2060014019,2060015019,2060016019,2060017019,2060018019,2060019019,2060020019,2060021019,2060022019,2060023019,2060024019,2060025019,2060026019,2060027019,2060028019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2060001020,null,2060002020,{"$f":"K33+1000","v":2060003020},2060004020,2060005020,2060006020,2060007020,2060008020,2060009020,2060010020,2060011020,2060012020,2060013020,2060014020,2060015020,2060016020,2060017020,2060018020,2060019020,2060020020,2060021020,2060022020,2060023020,2060024020,2060025020,2060026020,2060027020,2060028020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2060001021,null,2060002021,{"$f":"K34+1000","v":2060003021},2060004021,2060005021,2060006021,2060007021,2060008021,2060009021,2060010021,2060011021,2060012021,2060013021,2060014021,2060015021,2060016021,2060017021,2060018021,2060019021,2060020021,2060021021,2060022021,2060023021,2060024021,2060025021,2060026021,2060027021,2060028021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2060001022,null,2060002022,{"$f":"K35+1000","v":2060003022},2060004022,2060005022,2060006022,2060007022,2060008022,2060009022,2060010022,2060011022,2060012022,2060013022,2060014022,2060015022,2060016022,2060017022,2060018022,2060019022,2060020022,2060021022,2060022022,2060023022,2060024022,2060025022,2060026022,2060027022,2060028022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2060001023,null,2060002023,{"$f":"K36+1000","v":2060003023},2060004023,2060005023,2060006023,2060007023,2060008023,2060009023,2060010023,2060011023,2060012023,2060013023,2060014023,2060015023,2060016023,2060017023,2060018023,2060019023,2060020023,2060021023,2060022023,2060023023,2060024023,2060025023,2060026023,2060027023,2060028023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2060001024,null,2060002024,{"$f":"K37+1000","v":2060003024},2060004024,2060005024,2060006024,2060007024,2060008024,2060009024,2060010024,2060011024,2060012024,2060013024,2060014024,2060015024,2060016024,2060017024,2060018024,2060019024,2060020024,2060021024,2060022024,2060023024,2060024024,2060025024,2060026024,2060027024,2060028024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2060001025,null,2060002025,{"$f":"K38+1000","v":2060003025},2060004025,2060005025,2060006025,2060007025,2060008025,2060009025,2060010025,2060011025,2060012025,2060013025,2060014025,2060015025,2060016025,2060017025,2060018025,2060019025,2060020025,2060021025,2060022025,2060023025,2060024025,2060025025,2060026025,2060027025,2060028025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2060001026,null,2060002026,{"$f":"K39+1000","v":2060003026},2060004026,2060005026,2060006026,2060007026,2060008026,2060009026,2060010026,2060011026,2060012026,2060013026,2060014026,2060015026,2060016026,2060017026,2060018026,2060019026,2060020026,2060021026,2060022026,2060023026,2060024026,2060025026,2060026026,2060027026,2060028026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2060001027,null,2060002027,{"$f":"K40+1000","v":2060003027},2060004027,2060005027,2060006027,2060007027,2060008027,2060009027,2060010027,2060011027,2060012027,2060013027,2060014027,2060015027,2060016027,2060017027,2060018027,2060019027,2060020027,2060021027,2060022027,2060023027,2060024027,2060025027,2060026027,2060027027,2060028027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2060001028,null,2060002028,{"$f":"K41+1000","v":2060003028},2060004028,2060005028,2060006028,2060007028,2060008028,2060009028,2060010028,2060011028,2060012028,2060013028,2060014028,2060015028,2060016028,2060017028,2060018028,2060019028,2060020028,2060021028,2060022028,2060023028,2060024028,2060025028,2060026028,2060027028,2060028028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2060001029,null,2060002029,{"$f":"K42+1000","v":2060003029},2060004029,2060005029,2060006029,2060007029,2060008029,2060009029,2060010029,2060011029,2060012029,2060013029,2060014029,2060015029,2060016029,2060017029,2060018029,2060019029,2060020029,2060021029,2060022029,2060023029,2060024029,2060025029,2060026029,2060027029,2060028029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2060001030,null,2060002030,{"$f":"K43+1000","v":2060003030},2060004030,2060005030,2060006030,2060007030,2060008030,2060009030,2060010030,2060011030,2060012030,2060013030,2060014030,2060015030,2060016030,2060017030,2060018030,2060019030,2060020030,2060021030,2060022030,2060023030,2060024030,2060025030,2060026030,2060027030,2060028030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2060001031,null,2060002031,{"$f":"K44+1000","v":2060003031},2060004031,2060005031,2060006031,2060007031,2060008031,2060009031,2060010031,2060011031,2060012031,2060013031,2060014031,2060015031,2060016031,2060017031,2060018031,2060019031,2060020031,2060021031,2060022031,2060023031,2060024031,2060025031,2060026031,2060027031,2060028031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2060001032,null,2060002032,{"$f":"K45+1000","v":2060003032},2060004032,2060005032,2060006032,2060007032,2060008032,2060009032,2060010032,2060011032,2060012032,2060013032,2060014032,2060015032,2060016032,2060017032,2060018032,2060019032,2060020032,2060021032,2060022032,2060023032,2060024032,2060025032,2060026032,2060027032,2060028032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2060001033,null,2060002033,{"$f":"K46+1000","v":2060003033},2060004033,2060005033,2060006033,2060007033,2060008033,2060009033,2060010033,2060011033,2060012033,2060013033,2060014033,2060015033,2060016033,2060017033,2060018033,2060019033,2060020033,2060021033,2060022033,2060023033,2060024033,2060025033,2060026033,2060027033,2060028033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2060001034,null,2060002034,{"$f":"K47+1000","v":2060003034},2060004034,2060005034,2060006034,2060007034,2060008034,2060009034,2060010034,2060011034,2060012034,2060013034,2060014034,2060015034,2060016034,2060017034,2060018034,2060019034,2060020034,2060021034,2060022034,2060023034,2060024034,2060025034,2060026034,2060027034,2060028034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2060001035,null,2060002035,{"$f":"K48+1000","v":2060003035},2060004035,2060005035,2060006035,2060007035,2060008035,2060009035,2060010035,2060011035,2060012035,2060013035,2060014035,2060015035,2060016035,2060017035,2060018035,2060019035,2060020035,2060021035,2060022035,2060023035,2060024035,2060025035,2060026035,2060027035,2060028035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2060001036,null,2060002036,{"$f":"K49+1000","v":2060003036},2060004036,2060005036,2060006036,2060007036,2060008036,2060009036,2060010036,2060011036,2060012036,2060013036,2060014036,2060015036,2060016036,2060017036,2060018036,2060019036,2060020036,2060021036,2060022036,2060023036,2060024036,2060025036,2060026036,2060027036,2060028036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2060001037,null,2060002037,{"$f":"K50+1000","v":2060003037},2060004037,2060005037,2060006037,2060007037,2060008037,2060009037,2060010037,2060011037,2060012037,2060013037,2060014037,2060015037,2060016037,2060017037,2060018037,2060019037,2060020037,2060021037,2060022037,2060023037,2060024037,2060025037,2060026037,2060027037,2060028037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2060001038,null,2060002038,{"$f":"K51+1000","v":2060003038},2060004038,2060005038,2060006038,2060007038,2060008038,2060009038,2060010038,2060011038,2060012038,2060013038,2060014038,2060015038,2060016038,2060017038,2060018038,2060019038,2060020038,2060021038,2060022038,2060023038,2060024038,2060025038,2060026038,2060027038,2060028038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2060001039,null,2060002039,{"$f":"K52+1000","v":2060003039},2060004039,2060005039,2060006039,2060007039,2060008039,2060009039,2060010039,2060011039,2060012039,2060013039,2060014039,2060015039,2060016039,2060017039,2060018039,2060019039,2060020039,2060021039,2060022039,2060023039,2060024039,2060025039,2060026039,2060027039,2060028039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2060001040,null,2060002040,{"$f":"K53+1000","v":2060003040},2060004040,2060005040,2060006040,2060007040,2060008040,2060009040,2060010040,2060011040,2060012040,2060013040,2060014040,2060015040,2060016040,2060017040,2060018040,2060019040,2060020040,2060021040,2060022040,2060023040,2060024040,2060025040,2060026040,2060027040,2060028040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2060001041,null,2060002041,{"$f":"K54+1000","v":2060003041},2060004041,2060005041,2060006041,2060007041,2060008041,2060009041,2060010041,2060011041,2060012041,2060013041,2060014041,2060015041,2060016041,2060017041,2060018041,2060019041,2060020041,2060021041,2060022041,2060023041,2060024041,2060025041,2060026041,2060027041,2060028041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2060001042,null,2060002042,{"$f":"K55+1000","v":2060003042},2060004042,2060005042,2060006042,2060007042,2060008042,2060009042,2060010042,2060011042,2060012042,2060013042,2060014042,2060015042,2060016042,2060017042,2060018042,2060019042,2060020042,2060021042,2060022042,2060023042,2060024042,2060025042,2060026042,2060027042,2060028042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2060001043,null,2060002043,{"$f":"K56+1000","v":2060003043},2060004043,2060005043,2060006043,2060007043,2060008043,2060009043,2060010043,2060011043,2060012043,2060013043,2060014043,2060015043,2060016043,2060017043,2060018043,2060019043,2060020043,2060021043,2060022043,2060023043,2060024043,2060025043,2060026043,2060027043,2060028043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2060001044,null,2060002044,{"$f":"K57+1000","v":2060003044},2060004044,2060005044,2060006044,2060007044,2060008044,2060009044,2060010044,2060011044,2060012044,2060013044,2060014044,2060015044,2060016044,2060017044,2060018044,2060019044,2060020044,2060021044,2060022044,2060023044,2060024044,2060025044,2060026044,2060027044,2060028044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2060001045,null,2060002045,{"$f":"K58+1000","v":2060003045},2060004045,2060005045,2060006045,2060007045,2060008045,2060009045,2060010045,2060011045,2060012045,2060013045,2060014045,2060015045,2060016045,2060017045,2060018045,2060019045,2060020045,2060021045,2060022045,2060023045,2060024045,2060025045,2060026045,2060027045,2060028045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2060001046,null,2060002046,{"$f":"K59+1000","v":2060003046},2060004046,2060005046,2060006046,2060007046,2060008046,2060009046,2060010046,2060011046,2060012046,2060013046,2060014046,2060015046,2060016046,2060017046,2060018046,2060019046,2060020046,2060021046,2060022046,2060023046,2060024046,2060025046,2060026046,2060027046,2060028046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2060001047,null,2060002047,{"$f":"K60+1000","v":2060003047},2060004047,2060005047,2060006047,2060007047,2060008047,2060009047,2060010047,2060011047,2060012047,2060013047,2060014047,2060015047,2060016047,2060017047,2060018047,2060019047,2060020047,2060021047,2060022047,2060023047,2060024047,2060025047,2060026047,2060027047,2060028047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2060001048,null,2060002048,{"$f":"K61+1000","v":2060003048},2060004048,2060005048,2060006048,2060007048,2060008048,2060009048,2060010048,2060011048,2060012048,2060013048,2060014048,2060015048,2060016048,2060017048,2060018048,2060019048,2060020048,2060021048,2060022048,2060023048,2060024048,2060025048,2060026048,2060027048,2060028048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2060001049,null,2060002049,{"$f":"K62+1000","v":2060003049},2060004049,2060005049,2060006049,2060007049,2060008049,2060009049,2060010049,2060011049,2060012049,2060013049,2060014049,2060015049,2060016049,2060017049,2060018049,2060019049,2060020049,2060021049,2060022049,2060023049,2060024049,2060025049,2060026049,2060027049,2060028049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2060001050,null,2060002050,{"$f":"K63+1000","v":2060003050},2060004050,2060005050,2060006050,2060007050,2060008050,2060009050,2060010050,2060011050,2060012050,2060013050,2060014050,2060015050,2060016050,2060017050,2060018050,2060019050,2060020050,2060021050,2060022050,2060023050,2060024050,2060025050,2060026050,2060027050,2060028050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2060001051,null,2060002051,{"$f":"K64+1000","v":2060003051},2060004051,2060005051,2060006051,2060007051,2060008051,2060009051,2060010051,2060011051,2060012051,2060013051,2060014051,2060015051,2060016051,2060017051,2060018051,2060019051,2060020051,2060021051,2060022051,2060023051,2060024051,2060025051,2060026051,2060027051,2060028051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2060001052,null,2060002052,{"$f":"K65+1000","v":2060003052},2060004052,2060005052,2060006052,2060007052,2060008052,2060009052,2060010052,2060011052,2060012052,2060013052,2060014052,2060015052,2060016052,2060017052,2060018052,2060019052,2060020052,2060021052,2060022052,2060023052,2060024052,2060025052,2060026052,2060027052,2060028052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2060001053,null,2060002053,{"$f":"K66+1000","v":2060003053},2060004053,2060005053,2060006053,2060007053,2060008053,2060009053,2060010053,2060011053,2060012053,2060013053,2060014053,2060015053,2060016053,2060017053,2060018053,2060019053,2060020053,2060021053,2060022053,2060023053,2060024053,2060025053,2060026053,2060027053,2060028053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2060001054,null,2060002054,{"$f":"K67+1000","v":2060003054},2060004054,2060005054,2060006054,2060007054,2060008054,2060009054,2060010054,2060011054,2060012054,2060013054,2060014054,2060015054,2060016054,2060017054,2060018054,2060019054,2060020054,2060021054,2060022054,2060023054,2060024054,2060025054,2060026054,2060027054,2060028054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2060001055,null,2060002055,{"$f":"K68+1000","v":2060003055},2060004055,2060005055,2060006055,2060007055,2060008055,2060009055,2060010055,2060011055,2060012055,2060013055,2060014055,2060015055,2060016055,2060017055,2060018055,2060019055,2060020055,2060021055,2060022055,2060023055,2060024055,2060025055,2060026055,2060027055,2060028055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2060001056,null,2060002056,{"$f":"K69+1000","v":2060003056},2060004056,2060005056,2060006056,2060007056,2060008056,2060009056,2060010056,2060011056,2060012056,2060013056,2060014056,2060015056,2060016056,2060017056,2060018056,2060019056,2060020056,2060021056,2060022056,2060023056,2060024056,2060025056,2060026056,2060027056,2060028056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2060001057,null,2060002057,{"$f":"K70+1000","v":2060003057},2060004057,2060005057,2060006057,2060007057,2060008057,2060009057,2060010057,2060011057,2060012057,2060013057,2060014057,2060015057,2060016057,2060017057,2060018057,2060019057,2060020057,2060021057,2060022057,2060023057,2060024057,2060025057,2060026057,2060027057,2060028057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2060001058,null,2060002058,{"$f":"K71+1000","v":2060003058},2060004058,2060005058,2060006058,2060007058,2060008058,2060009058,2060010058,2060011058,2060012058,2060013058,2060014058,2060015058,2060016058,2060017058,2060018058,2060019058,2060020058,2060021058,2060022058,2060023058,2060024058,2060025058,2060026058,2060027058,2060028058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2060001059,null,2060002059,{"$f":"K72+1000","v":2060003059},2060004059,2060005059,2060006059,2060007059,2060008059,2060009059,2060010059,2060011059,2060012059,2060013059,2060014059,2060015059,2060016059,2060017059,2060018059,2060019059,2060020059,2060021059,2060022059,2060023059,2060024059,2060025059,2060026059,2060027059,2060028059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2060001060,null,2060002060,{"$f":"K73+1000","v":2060003060},2060004060,2060005060,2060006060,2060007060,2060008060,2060009060,2060010060,2060011060,2060012060,2060013060,2060014060,2060015060,2060016060,2060017060,2060018060,2060019060,2060020060,2060021060,2060022060,2060023060,2060024060,2060025060,2060026060,2060027060,2060028060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2060001061,null,2060002061,{"$f":"K74+1000","v":2060003061},2060004061,2060005061,2060006061,2060007061,2060008061,2060009061,2060010061,2060011061,2060012061,2060013061,2060014061,2060015061,2060016061,2060017061,2060018061,2060019061,2060020061,2060021061,2060022061,2060023061,2060024061,2060025061,2060026061,2060027061,2060028061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2060001062},null,{"$f":"K74+1","v":2060002062},null,null,null,null,{"$f":"P74+1","v":2060007062},null,null,null,null,{"$f":"U74+1","v":2060012062},null,null,null,null,null,null,{"$f":"AB74+1","v":2060019062},null,null,null,null,null,null,{"$f":"AI74+1","v":2060026062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2060001063},null,{"$f":"K78+1","v":2060002063},null,null,null,null,{"$f":"P78+1","v":2060007063},null,null,null,null,{"$f":"U78+1","v":2060012063},null,null,null,null,null,null,{"$f":"AB78+1","v":2060019063},null,null,null,null,null,null,{"$f":"AI78+1","v":2060026063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2060001064},null,{"$f":"K79+1","v":2060002064},null,null,null,null,{"$f":"P79+1","v":2060007064},null,null,null,null,{"$f":"U79+1","v":2060012064},null,null,null,null,null,null,{"$f":"AB79+1","v":2060019064},null,null,null,null,null,null,{"$f":"AI79+1","v":2060026064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2060001065},null,{"$f":"K80+1","v":2060002065},null,null,null,null,{"$f":"P80+1","v":2060007065},null,null,null,null,{"$f":"U80+1","v":2060012065},null,null,null,null,null,null,{"$f":"AB80+1","v":2060019065},null,null,null,null,null,null,{"$f":"AI80+1","v":2060026065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2060001066},null,{"$f":"K81+1","v":2060002066},null,null,null,null,{"$f":"P81+1","v":2060007066},null,null,null,null,{"$f":"U81+1","v":2060012066},null,null,null,null,null,null,{"$f":"AB81+1","v":2060019066},null,null,null,null,null,null,{"$f":"AI81+1","v":2060026066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2060000000}]

{"sheet":"Life Insurer-Credit_GB_O","index":75,"n_rows":85,"n_cols":37,"rows_kept":85,"cut":false,"hidden":true,"merged":[[90,2,90,9],[91,2,91,9],[99,2,99,9],[100,2,100,9],[93,2,93,9],[94,2,94,9],[95,2,95,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[92,2,92,9],[5,10,6,10],[5,11,5,15],[5,28,5,34],[5,35,6,35],[5,36,6,36],[5,16,5,20],[5,21,5,27],[87,2,87,9],[88,2,88,9],[89,2,89,9],[86,2,86,9],[5,6,6,6],[5,8,6,8],[84,2,84,9],[85,2,85,9]]}
[]
[null,null,"Credit Life - Individual underwritten on a group basis (Optional)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Health (Lum Sum)",null,null,null,null,null,null,"Health (recurring)",null,null,null,null,null,null,"Retrenchment","Other"]
[null,null,null,null,null,null,null,null,null,null,null,"Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2061001001,null,{"$f":"I11+1000","v":2061002001},{"$f":"K11+1000","v":2061003001},{"$f":"L11+1000","v":2061004001},2061005001,2061006001,2061007001,2061008001,2061009001,2061010001,2061011001,2061012001,2061013001,2061014001,2061015001,2061016001,2061017001,2061018001,2061019001,2061020001,2061021001,2061022001,2061023001,2061024001,2061025001,2061026001,2061027001,2061028001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2061001002},null,{"$f":"I12+1000","v":2061002002},{"$f":"K12+1000","v":2061003002},2061004002,2061005002,2061006002,2061007002,2061008002,2061009002,2061010002,2061011002,2061012002,2061013002,2061014002,2061015002,2061016002,2061017002,2061018002,2061019002,2061020002,2061021002,2061022002,2061023002,2061024002,2061025002,2061026002,2061027002,2061028002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2061001003},null,{"$f":"I13+1000","v":2061002003},{"$f":"K13+1000","v":2061003003},2061004003,2061005003,2061006003,2061007003,2061008003,2061009003,2061010003,2061011003,2061012003,2061013003,2061014003,2061015003,2061016003,2061017003,2061018003,2061019003,2061020003,2061021003,2061022003,2061023003,2061024003,2061025003,2061026003,2061027003,2061028003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2061001004,null,2061002004,{"$f":"K14+1000","v":2061003004},2061004004,2061005004,2061006004,2061007004,2061008004,2061009004,2061010004,2061011004,2061012004,2061013004,2061014004,2061015004,2061016004,2061017004,2061018004,2061019004,2061020004,2061021004,2061022004,2061023004,2061024004,2061025004,2061026004,2061027004,2061028004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2061001005,null,2061002005,{"$f":"K15+1000","v":2061003005},2061004005,2061005005,2061006005,2061007005,2061008005,2061009005,2061010005,2061011005,2061012005,2061013005,2061014005,2061015005,2061016005,2061017005,2061018005,2061019005,2061020005,2061021005,2061022005,2061023005,2061024005,2061025005,2061026005,2061027005,2061028005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2061001006,null,2061002006,{"$f":"K16+1000","v":2061003006},2061004006,2061005006,2061006006,2061007006,2061008006,2061009006,2061010006,2061011006,2061012006,2061013006,2061014006,2061015006,2061016006,2061017006,2061018006,2061019006,2061020006,2061021006,2061022006,2061023006,2061024006,2061025006,2061026006,2061027006,2061028006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2061001007,null,2061002007,{"$f":"K17+1000","v":2061003007},2061004007,2061005007,2061006007,2061007007,2061008007,2061009007,2061010007,2061011007,2061012007,2061013007,2061014007,2061015007,2061016007,2061017007,2061018007,2061019007,2061020007,2061021007,2061022007,2061023007,2061024007,2061025007,2061026007,2061027007,2061028007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2061001008,null,2061002008,{"$f":"K18+1000","v":2061003008},2061004008,2061005008,2061006008,2061007008,2061008008,2061009008,2061010008,2061011008,2061012008,2061013008,2061014008,2061015008,2061016008,2061017008,2061018008,2061019008,2061020008,2061021008,2061022008,2061023008,2061024008,2061025008,2061026008,2061027008,2061028008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2061001009},null,{"$f":"I22+1000","v":2061002009},{"$f":"K22+1000","v":2061003009},2061004009,2061005009,2061006009,2061007009,2061008009,2061009009,2061010009,2061011009,2061012009,2061013009,2061014009,2061015009,2061016009,2061017009,2061018009,2061019009,2061020009,2061021009,2061022009,2061023009,2061024009,2061025009,2061026009,2061027009,2061028009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2061001010},null,2061002010,{"$f":"K23+1000","v":2061003010},2061004010,2061005010,2061006010,2061007010,2061008010,2061009010,2061010010,2061011010,2061012010,2061013010,2061014010,2061015010,2061016010,2061017010,2061018010,2061019010,2061020010,2061021010,2061022010,2061023010,2061024010,2061025010,2061026010,2061027010,2061028010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2061001011,null,2061002011,{"$f":"K24+1000","v":2061003011},2061004011,2061005011,2061006011,2061007011,2061008011,2061009011,2061010011,2061011011,2061012011,2061013011,2061014011,2061015011,2061016011,2061017011,2061018011,2061019011,2061020011,2061021011,2061022011,2061023011,2061024011,2061025011,2061026011,2061027011,2061028011]
[null,null,null,"2.3.1","Partially;",null,null,null,2061001012,null,2061002012,{"$f":"K25+1000","v":2061003012},2061004012,2061005012,2061006012,2061007012,2061008012,2061009012,2061010012,2061011012,2061012012,2061013012,2061014012,2061015012,2061016012,2061017012,2061018012,2061019012,2061020012,2061021012,2061022012,2061023012,2061024012,2061025012,2061026012,2061027012,2061028012]
[null,null,null,"2.3.2","Fully",null,null,null,2061001013,null,2061002013,{"$f":"K26+1000","v":2061003013},2061004013,2061005013,2061006013,2061007013,2061008013,2061009013,2061010013,2061011013,2061012013,2061013013,2061014013,2061015013,2061016013,2061017013,2061018013,2061019013,2061020013,2061021013,2061022013,2061023013,2061024013,2061025013,2061026013,2061027013,2061028013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2061001014,null,2061002014,{"$f":"K27+1000","v":2061003014},2061004014,2061005014,2061006014,2061007014,2061008014,2061009014,2061010014,2061011014,2061012014,2061013014,2061014014,2061015014,2061016014,2061017014,2061018014,2061019014,2061020014,2061021014,2061022014,2061023014,2061024014,2061025014,2061026014,2061027014,2061028014]
[null,null,null,"2.4.1","Partially;",null,null,null,2061001015,null,2061002015,{"$f":"K28+1000","v":2061003015},2061004015,2061005015,2061006015,2061007015,2061008015,2061009015,2061010015,2061011015,2061012015,2061013015,2061014015,2061015015,2061016015,2061017015,2061018015,2061019015,2061020015,2061021015,2061022015,2061023015,2061024015,2061025015,2061026015,2061027015,2061028015]
[null,null,null,"2.4.2","Fully",null,null,null,2061001016,null,2061002016,{"$f":"K29+1000","v":2061003016},2061004016,2061005016,2061006016,2061007016,2061008016,2061009016,2061010016,2061011016,2061012016,2061013016,2061014016,2061015016,2061016016,2061017016,2061018016,2061019016,2061020016,2061021016,2061022016,2061023016,2061024016,2061025016,2061026016,2061027016,2061028016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2061001017,null,2061002017,{"$f":"K30+1000","v":2061003017},2061004017,2061005017,2061006017,2061007017,2061008017,2061009017,2061010017,2061011017,2061012017,2061013017,2061014017,2061015017,2061016017,2061017017,2061018017,2061019017,2061020017,2061021017,2061022017,2061023017,2061024017,2061025017,2061026017,2061027017,2061028017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2061001018,null,2061002018,{"$f":"K31+1000","v":2061003018},2061004018,2061005018,2061006018,2061007018,2061008018,2061009018,2061010018,2061011018,2061012018,2061013018,2061014018,2061015018,2061016018,2061017018,2061018018,2061019018,2061020018,2061021018,2061022018,2061023018,2061024018,2061025018,2061026018,2061027018,2061028018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2061001019,null,2061002019,{"$f":"K32+1000","v":2061003019},2061004019,2061005019,2061006019,2061007019,2061008019,2061009019,2061010019,2061011019,2061012019,2061013019,2061014019,2061015019,2061016019,2061017019,2061018019,2061019019,2061020019,2061021019,2061022019,2061023019,2061024019,2061025019,2061026019,2061027019,2061028019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2061001020,null,2061002020,{"$f":"K33+1000","v":2061003020},2061004020,2061005020,2061006020,2061007020,2061008020,2061009020,2061010020,2061011020,2061012020,2061013020,2061014020,2061015020,2061016020,2061017020,2061018020,2061019020,2061020020,2061021020,2061022020,2061023020,2061024020,2061025020,2061026020,2061027020,2061028020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2061001021,null,2061002021,{"$f":"K34+1000","v":2061003021},2061004021,2061005021,2061006021,2061007021,2061008021,2061009021,2061010021,2061011021,2061012021,2061013021,2061014021,2061015021,2061016021,2061017021,2061018021,2061019021,2061020021,2061021021,2061022021,2061023021,2061024021,2061025021,2061026021,2061027021,2061028021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2061001022,null,2061002022,{"$f":"K35+1000","v":2061003022},2061004022,2061005022,2061006022,2061007022,2061008022,2061009022,2061010022,2061011022,2061012022,2061013022,2061014022,2061015022,2061016022,2061017022,2061018022,2061019022,2061020022,2061021022,2061022022,2061023022,2061024022,2061025022,2061026022,2061027022,2061028022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2061001023,null,2061002023,{"$f":"K36+1000","v":2061003023},2061004023,2061005023,2061006023,2061007023,2061008023,2061009023,2061010023,2061011023,2061012023,2061013023,2061014023,2061015023,2061016023,2061017023,2061018023,2061019023,2061020023,2061021023,2061022023,2061023023,2061024023,2061025023,2061026023,2061027023,2061028023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2061001024,null,2061002024,{"$f":"K37+1000","v":2061003024},2061004024,2061005024,2061006024,2061007024,2061008024,2061009024,2061010024,2061011024,2061012024,2061013024,2061014024,2061015024,2061016024,2061017024,2061018024,2061019024,2061020024,2061021024,2061022024,2061023024,2061024024,2061025024,2061026024,2061027024,2061028024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2061001025,null,2061002025,{"$f":"K38+1000","v":2061003025},2061004025,2061005025,2061006025,2061007025,2061008025,2061009025,2061010025,2061011025,2061012025,2061013025,2061014025,2061015025,2061016025,2061017025,2061018025,2061019025,2061020025,2061021025,2061022025,2061023025,2061024025,2061025025,2061026025,2061027025,2061028025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2061001026,null,2061002026,{"$f":"K39+1000","v":2061003026},2061004026,2061005026,2061006026,2061007026,2061008026,2061009026,2061010026,2061011026,2061012026,2061013026,2061014026,2061015026,2061016026,2061017026,2061018026,2061019026,2061020026,2061021026,2061022026,2061023026,2061024026,2061025026,2061026026,2061027026,2061028026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2061001027,null,2061002027,{"$f":"K40+1000","v":2061003027},2061004027,2061005027,2061006027,2061007027,2061008027,2061009027,2061010027,2061011027,2061012027,2061013027,2061014027,2061015027,2061016027,2061017027,2061018027,2061019027,2061020027,2061021027,2061022027,2061023027,2061024027,2061025027,2061026027,2061027027,2061028027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2061001028,null,2061002028,{"$f":"K41+1000","v":2061003028},2061004028,2061005028,2061006028,2061007028,2061008028,2061009028,2061010028,2061011028,2061012028,2061013028,2061014028,2061015028,2061016028,2061017028,2061018028,2061019028,2061020028,2061021028,2061022028,2061023028,2061024028,2061025028,2061026028,2061027028,2061028028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2061001029,null,2061002029,{"$f":"K42+1000","v":2061003029},2061004029,2061005029,2061006029,2061007029,2061008029,2061009029,2061010029,2061011029,2061012029,2061013029,2061014029,2061015029,2061016029,2061017029,2061018029,2061019029,2061020029,2061021029,2061022029,2061023029,2061024029,2061025029,2061026029,2061027029,2061028029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2061001030,null,2061002030,{"$f":"K43+1000","v":2061003030},2061004030,2061005030,2061006030,2061007030,2061008030,2061009030,2061010030,2061011030,2061012030,2061013030,2061014030,2061015030,2061016030,2061017030,2061018030,2061019030,2061020030,2061021030,2061022030,2061023030,2061024030,2061025030,2061026030,2061027030,2061028030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2061001031,null,2061002031,{"$f":"K44+1000","v":2061003031},2061004031,2061005031,2061006031,2061007031,2061008031,2061009031,2061010031,2061011031,2061012031,2061013031,2061014031,2061015031,2061016031,2061017031,2061018031,2061019031,2061020031,2061021031,2061022031,2061023031,2061024031,2061025031,2061026031,2061027031,2061028031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2061001032,null,2061002032,{"$f":"K45+1000","v":2061003032},2061004032,2061005032,2061006032,2061007032,2061008032,2061009032,2061010032,2061011032,2061012032,2061013032,2061014032,2061015032,2061016032,2061017032,2061018032,2061019032,2061020032,2061021032,2061022032,2061023032,2061024032,2061025032,2061026032,2061027032,2061028032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2061001033,null,2061002033,{"$f":"K46+1000","v":2061003033},2061004033,2061005033,2061006033,2061007033,2061008033,2061009033,2061010033,2061011033,2061012033,2061013033,2061014033,2061015033,2061016033,2061017033,2061018033,2061019033,2061020033,2061021033,2061022033,2061023033,2061024033,2061025033,2061026033,2061027033,2061028033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2061001034,null,2061002034,{"$f":"K47+1000","v":2061003034},2061004034,2061005034,2061006034,2061007034,2061008034,2061009034,2061010034,2061011034,2061012034,2061013034,2061014034,2061015034,2061016034,2061017034,2061018034,2061019034,2061020034,2061021034,2061022034,2061023034,2061024034,2061025034,2061026034,2061027034,2061028034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2061001035,null,2061002035,{"$f":"K48+1000","v":2061003035},2061004035,2061005035,2061006035,2061007035,2061008035,2061009035,2061010035,2061011035,2061012035,2061013035,2061014035,2061015035,2061016035,2061017035,2061018035,2061019035,2061020035,2061021035,2061022035,2061023035,2061024035,2061025035,2061026035,2061027035,2061028035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2061001036,null,2061002036,{"$f":"K49+1000","v":2061003036},2061004036,2061005036,2061006036,2061007036,2061008036,2061009036,2061010036,2061011036,2061012036,2061013036,2061014036,2061015036,2061016036,2061017036,2061018036,2061019036,2061020036,2061021036,2061022036,2061023036,2061024036,2061025036,2061026036,2061027036,2061028036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2061001037,null,2061002037,{"$f":"K50+1000","v":2061003037},2061004037,2061005037,2061006037,2061007037,2061008037,2061009037,2061010037,2061011037,2061012037,2061013037,2061014037,2061015037,2061016037,2061017037,2061018037,2061019037,2061020037,2061021037,2061022037,2061023037,2061024037,2061025037,2061026037,2061027037,2061028037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2061001038,null,2061002038,{"$f":"K51+1000","v":2061003038},2061004038,2061005038,2061006038,2061007038,2061008038,2061009038,2061010038,2061011038,2061012038,2061013038,2061014038,2061015038,2061016038,2061017038,2061018038,2061019038,2061020038,2061021038,2061022038,2061023038,2061024038,2061025038,2061026038,2061027038,2061028038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2061001039,null,2061002039,{"$f":"K52+1000","v":2061003039},2061004039,2061005039,2061006039,2061007039,2061008039,2061009039,2061010039,2061011039,2061012039,2061013039,2061014039,2061015039,2061016039,2061017039,2061018039,2061019039,2061020039,2061021039,2061022039,2061023039,2061024039,2061025039,2061026039,2061027039,2061028039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2061001040,null,2061002040,{"$f":"K53+1000","v":2061003040},2061004040,2061005040,2061006040,2061007040,2061008040,2061009040,2061010040,2061011040,2061012040,2061013040,2061014040,2061015040,2061016040,2061017040,2061018040,2061019040,2061020040,2061021040,2061022040,2061023040,2061024040,2061025040,2061026040,2061027040,2061028040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2061001041,null,2061002041,{"$f":"K54+1000","v":2061003041},2061004041,2061005041,2061006041,2061007041,2061008041,2061009041,2061010041,2061011041,2061012041,2061013041,2061014041,2061015041,2061016041,2061017041,2061018041,2061019041,2061020041,2061021041,2061022041,2061023041,2061024041,2061025041,2061026041,2061027041,2061028041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2061001042,null,2061002042,{"$f":"K55+1000","v":2061003042},2061004042,2061005042,2061006042,2061007042,2061008042,2061009042,2061010042,2061011042,2061012042,2061013042,2061014042,2061015042,2061016042,2061017042,2061018042,2061019042,2061020042,2061021042,2061022042,2061023042,2061024042,2061025042,2061026042,2061027042,2061028042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2061001043,null,2061002043,{"$f":"K56+1000","v":2061003043},2061004043,2061005043,2061006043,2061007043,2061008043,2061009043,2061010043,2061011043,2061012043,2061013043,2061014043,2061015043,2061016043,2061017043,2061018043,2061019043,2061020043,2061021043,2061022043,2061023043,2061024043,2061025043,2061026043,2061027043,2061028043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2061001044,null,2061002044,{"$f":"K57+1000","v":2061003044},2061004044,2061005044,2061006044,2061007044,2061008044,2061009044,2061010044,2061011044,2061012044,2061013044,2061014044,2061015044,2061016044,2061017044,2061018044,2061019044,2061020044,2061021044,2061022044,2061023044,2061024044,2061025044,2061026044,2061027044,2061028044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2061001045,null,2061002045,{"$f":"K58+1000","v":2061003045},2061004045,2061005045,2061006045,2061007045,2061008045,2061009045,2061010045,2061011045,2061012045,2061013045,2061014045,2061015045,2061016045,2061017045,2061018045,2061019045,2061020045,2061021045,2061022045,2061023045,2061024045,2061025045,2061026045,2061027045,2061028045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2061001046,null,2061002046,{"$f":"K59+1000","v":2061003046},2061004046,2061005046,2061006046,2061007046,2061008046,2061009046,2061010046,2061011046,2061012046,2061013046,2061014046,2061015046,2061016046,2061017046,2061018046,2061019046,2061020046,2061021046,2061022046,2061023046,2061024046,2061025046,2061026046,2061027046,2061028046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2061001047,null,2061002047,{"$f":"K60+1000","v":2061003047},2061004047,2061005047,2061006047,2061007047,2061008047,2061009047,2061010047,2061011047,2061012047,2061013047,2061014047,2061015047,2061016047,2061017047,2061018047,2061019047,2061020047,2061021047,2061022047,2061023047,2061024047,2061025047,2061026047,2061027047,2061028047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2061001048,null,2061002048,{"$f":"K61+1000","v":2061003048},2061004048,2061005048,2061006048,2061007048,2061008048,2061009048,2061010048,2061011048,2061012048,2061013048,2061014048,2061015048,2061016048,2061017048,2061018048,2061019048,2061020048,2061021048,2061022048,2061023048,2061024048,2061025048,2061026048,2061027048,2061028048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2061001049,null,2061002049,{"$f":"K62+1000","v":2061003049},2061004049,2061005049,2061006049,2061007049,2061008049,2061009049,2061010049,2061011049,2061012049,2061013049,2061014049,2061015049,2061016049,2061017049,2061018049,2061019049,2061020049,2061021049,2061022049,2061023049,2061024049,2061025049,2061026049,2061027049,2061028049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2061001050,null,2061002050,{"$f":"K63+1000","v":2061003050},2061004050,2061005050,2061006050,2061007050,2061008050,2061009050,2061010050,2061011050,2061012050,2061013050,2061014050,2061015050,2061016050,2061017050,2061018050,2061019050,2061020050,2061021050,2061022050,2061023050,2061024050,2061025050,2061026050,2061027050,2061028050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2061001051,null,2061002051,{"$f":"K64+1000","v":2061003051},2061004051,2061005051,2061006051,2061007051,2061008051,2061009051,2061010051,2061011051,2061012051,2061013051,2061014051,2061015051,2061016051,2061017051,2061018051,2061019051,2061020051,2061021051,2061022051,2061023051,2061024051,2061025051,2061026051,2061027051,2061028051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2061001052,null,2061002052,{"$f":"K65+1000","v":2061003052},2061004052,2061005052,2061006052,2061007052,2061008052,2061009052,2061010052,2061011052,2061012052,2061013052,2061014052,2061015052,2061016052,2061017052,2061018052,2061019052,2061020052,2061021052,2061022052,2061023052,2061024052,2061025052,2061026052,2061027052,2061028052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2061001053,null,2061002053,{"$f":"K66+1000","v":2061003053},2061004053,2061005053,2061006053,2061007053,2061008053,2061009053,2061010053,2061011053,2061012053,2061013053,2061014053,2061015053,2061016053,2061017053,2061018053,2061019053,2061020053,2061021053,2061022053,2061023053,2061024053,2061025053,2061026053,2061027053,2061028053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2061001054,null,2061002054,{"$f":"K67+1000","v":2061003054},2061004054,2061005054,2061006054,2061007054,2061008054,2061009054,2061010054,2061011054,2061012054,2061013054,2061014054,2061015054,2061016054,2061017054,2061018054,2061019054,2061020054,2061021054,2061022054,2061023054,2061024054,2061025054,2061026054,2061027054,2061028054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2061001055,null,2061002055,{"$f":"K68+1000","v":2061003055},2061004055,2061005055,2061006055,2061007055,2061008055,2061009055,2061010055,2061011055,2061012055,2061013055,2061014055,2061015055,2061016055,2061017055,2061018055,2061019055,2061020055,2061021055,2061022055,2061023055,2061024055,2061025055,2061026055,2061027055,2061028055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2061001056,null,2061002056,{"$f":"K69+1000","v":2061003056},2061004056,2061005056,2061006056,2061007056,2061008056,2061009056,2061010056,2061011056,2061012056,2061013056,2061014056,2061015056,2061016056,2061017056,2061018056,2061019056,2061020056,2061021056,2061022056,2061023056,2061024056,2061025056,2061026056,2061027056,2061028056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2061001057,null,2061002057,{"$f":"K70+1000","v":2061003057},2061004057,2061005057,2061006057,2061007057,2061008057,2061009057,2061010057,2061011057,2061012057,2061013057,2061014057,2061015057,2061016057,2061017057,2061018057,2061019057,2061020057,2061021057,2061022057,2061023057,2061024057,2061025057,2061026057,2061027057,2061028057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2061001058,null,2061002058,{"$f":"K71+1000","v":2061003058},2061004058,2061005058,2061006058,2061007058,2061008058,2061009058,2061010058,2061011058,2061012058,2061013058,2061014058,2061015058,2061016058,2061017058,2061018058,2061019058,2061020058,2061021058,2061022058,2061023058,2061024058,2061025058,2061026058,2061027058,2061028058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2061001059,null,2061002059,{"$f":"K72+1000","v":2061003059},2061004059,2061005059,2061006059,2061007059,2061008059,2061009059,2061010059,2061011059,2061012059,2061013059,2061014059,2061015059,2061016059,2061017059,2061018059,2061019059,2061020059,2061021059,2061022059,2061023059,2061024059,2061025059,2061026059,2061027059,2061028059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2061001060,null,2061002060,{"$f":"K73+1000","v":2061003060},2061004060,2061005060,2061006060,2061007060,2061008060,2061009060,2061010060,2061011060,2061012060,2061013060,2061014060,2061015060,2061016060,2061017060,2061018060,2061019060,2061020060,2061021060,2061022060,2061023060,2061024060,2061025060,2061026060,2061027060,2061028060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2061001061,null,2061002061,{"$f":"K74+1000","v":2061003061},2061004061,2061005061,2061006061,2061007061,2061008061,2061009061,2061010061,2061011061,2061012061,2061013061,2061014061,2061015061,2061016061,2061017061,2061018061,2061019061,2061020061,2061021061,2061022061,2061023061,2061024061,2061025061,2061026061,2061027061,2061028061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2061001062},null,{"$f":"K74+1","v":2061002062},null,null,null,null,{"$f":"P74+1","v":2061007062},null,null,null,null,{"$f":"U74+1","v":2061012062},null,null,null,null,null,null,{"$f":"AB74+1","v":2061019062},null,null,null,null,null,null,{"$f":"AI74+1","v":2061026062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2061001063},null,{"$f":"K78+1","v":2061002063},null,null,null,null,{"$f":"P78+1","v":2061007063},null,null,null,null,{"$f":"U78+1","v":2061012063},null,null,null,null,null,null,{"$f":"AB78+1","v":2061019063},null,null,null,null,null,null,{"$f":"AI78+1","v":2061026063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2061001064},null,{"$f":"K79+1","v":2061002064},null,null,null,null,{"$f":"P79+1","v":2061007064},null,null,null,null,{"$f":"U79+1","v":2061012064},null,null,null,null,null,null,{"$f":"AB79+1","v":2061019064},null,null,null,null,null,null,{"$f":"AI79+1","v":2061026064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2061001065},null,{"$f":"K80+1","v":2061002065},null,null,null,null,{"$f":"P80+1","v":2061007065},null,null,null,null,{"$f":"U80+1","v":2061012065},null,null,null,null,null,null,{"$f":"AB80+1","v":2061019065},null,null,null,null,null,null,2061026065]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2061001066},null,{"$f":"K81+1","v":2061002066},null,null,null,null,{"$f":"P81+1","v":2061007066},null,null,null,null,{"$f":"U81+1","v":2061012066},null,null,null,null,null,null,{"$f":"AB81+1","v":2061019066},null,null,null,null,null,null,2061026066]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2061000000}]

{"sheet":"Life Insurer-Credit_GB_M","index":76,"n_rows":85,"n_cols":37,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,35,6,35],[5,36,6,36],[96,2,96,9],[97,2,97,9],[98,2,98,9],[5,8,6,8],[5,10,6,10],[5,21,5,27],[5,11,5,15],[5,16,5,20],[99,2,99,9],[100,2,100,9],[5,28,5,34],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[5,6,6,6]]}
[]
[null,null,"Credit Life - Individual underwritten on a group basis (Mandatory)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Disability (lump sum)",null,null,null,null,"Disability (recurring payment)",null,null,null,null,"Health (Lum Sum)",null,null,null,null,null,null,"Health (recurring)",null,null,null,null,null,null,"Retrenchment","Other"]
[null,null,null,null,null,null,null,null,null,null,null,"Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2062001001,null,{"$f":"I11+1000","v":2062002001},{"$f":"K11+1000","v":2062003001},{"$f":"L11+1000","v":2062004001},2062005001,2062006001,2062007001,2062008001,2062009001,2062010001,2062011001,2062012001,2062013001,2062014001,2062015001,2062016001,2062017001,2062018001,2062019001,2062020001,2062021001,2062022001,2062023001,2062024001,2062025001,2062026001,2062027001,2062028001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2062001002},null,{"$f":"I12+1000","v":2062002002},{"$f":"K12+1000","v":2062003002},2062004002,2062005002,2062006002,2062007002,2062008002,2062009002,2062010002,2062011002,2062012002,2062013002,2062014002,2062015002,2062016002,2062017002,2062018002,2062019002,2062020002,2062021002,2062022002,2062023002,2062024002,2062025002,2062026002,2062027002,2062028002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2062001003},null,{"$f":"I13+1000","v":2062002003},{"$f":"K13+1000","v":2062003003},2062004003,2062005003,2062006003,2062007003,2062008003,2062009003,2062010003,2062011003,2062012003,2062013003,2062014003,2062015003,2062016003,2062017003,2062018003,2062019003,2062020003,2062021003,2062022003,2062023003,2062024003,2062025003,2062026003,2062027003,2062028003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2062001004,null,2062002004,{"$f":"K14+1000","v":2062003004},2062004004,2062005004,2062006004,2062007004,2062008004,2062009004,2062010004,2062011004,2062012004,2062013004,2062014004,2062015004,2062016004,2062017004,2062018004,2062019004,2062020004,2062021004,2062022004,2062023004,2062024004,2062025004,2062026004,2062027004,2062028004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2062001005,null,2062002005,{"$f":"K15+1000","v":2062003005},2062004005,2062005005,2062006005,2062007005,2062008005,2062009005,2062010005,2062011005,2062012005,2062013005,2062014005,2062015005,2062016005,2062017005,2062018005,2062019005,2062020005,2062021005,2062022005,2062023005,2062024005,2062025005,2062026005,2062027005,2062028005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2062001006,null,2062002006,{"$f":"K16+1000","v":2062003006},2062004006,2062005006,2062006006,2062007006,2062008006,2062009006,2062010006,2062011006,2062012006,2062013006,2062014006,2062015006,2062016006,2062017006,2062018006,2062019006,2062020006,2062021006,2062022006,2062023006,2062024006,2062025006,2062026006,2062027006,2062028006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2062001007,null,2062002007,{"$f":"K17+1000","v":2062003007},2062004007,2062005007,2062006007,2062007007,2062008007,2062009007,2062010007,2062011007,2062012007,2062013007,2062014007,2062015007,2062016007,2062017007,2062018007,2062019007,2062020007,2062021007,2062022007,2062023007,2062024007,2062025007,2062026007,2062027007,2062028007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2062001008,null,2062002008,{"$f":"K18+1000","v":2062003008},2062004008,2062005008,2062006008,2062007008,2062008008,2062009008,2062010008,2062011008,2062012008,2062013008,2062014008,2062015008,2062016008,2062017008,2062018008,2062019008,2062020008,2062021008,2062022008,2062023008,2062024008,2062025008,2062026008,2062027008,2062028008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2062001009},null,{"$f":"I22+1000","v":2062002009},{"$f":"K22+1000","v":2062003009},2062004009,2062005009,2062006009,2062007009,2062008009,2062009009,2062010009,2062011009,2062012009,2062013009,2062014009,2062015009,2062016009,2062017009,2062018009,2062019009,2062020009,2062021009,2062022009,2062023009,2062024009,2062025009,2062026009,2062027009,2062028009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2062001010},null,2062002010,{"$f":"K23+1000","v":2062003010},2062004010,2062005010,2062006010,2062007010,2062008010,2062009010,2062010010,2062011010,2062012010,2062013010,2062014010,2062015010,2062016010,2062017010,2062018010,2062019010,2062020010,2062021010,2062022010,2062023010,2062024010,2062025010,2062026010,2062027010,2062028010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2062001011,null,2062002011,{"$f":"K24+1000","v":2062003011},2062004011,2062005011,2062006011,2062007011,2062008011,2062009011,2062010011,2062011011,2062012011,2062013011,2062014011,2062015011,2062016011,2062017011,2062018011,2062019011,2062020011,2062021011,2062022011,2062023011,2062024011,2062025011,2062026011,2062027011,2062028011]
[null,null,null,"2.3.1","Partially;",null,null,null,2062001012,null,2062002012,{"$f":"K25+1000","v":2062003012},2062004012,2062005012,2062006012,2062007012,2062008012,2062009012,2062010012,2062011012,2062012012,2062013012,2062014012,2062015012,2062016012,2062017012,2062018012,2062019012,2062020012,2062021012,2062022012,2062023012,2062024012,2062025012,2062026012,2062027012,2062028012]
[null,null,null,"2.3.2","Fully",null,null,null,2062001013,null,2062002013,{"$f":"K26+1000","v":2062003013},2062004013,2062005013,2062006013,2062007013,2062008013,2062009013,2062010013,2062011013,2062012013,2062013013,2062014013,2062015013,2062016013,2062017013,2062018013,2062019013,2062020013,2062021013,2062022013,2062023013,2062024013,2062025013,2062026013,2062027013,2062028013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2062001014,null,2062002014,{"$f":"K27+1000","v":2062003014},2062004014,2062005014,2062006014,2062007014,2062008014,2062009014,2062010014,2062011014,2062012014,2062013014,2062014014,2062015014,2062016014,2062017014,2062018014,2062019014,2062020014,2062021014,2062022014,2062023014,2062024014,2062025014,2062026014,2062027014,2062028014]
[null,null,null,"2.4.1","Partially;",null,null,null,2062001015,null,2062002015,{"$f":"K28+1000","v":2062003015},2062004015,2062005015,2062006015,2062007015,2062008015,2062009015,2062010015,2062011015,2062012015,2062013015,2062014015,2062015015,2062016015,2062017015,2062018015,2062019015,2062020015,2062021015,2062022015,2062023015,2062024015,2062025015,2062026015,2062027015,2062028015]
[null,null,null,"2.4.2","Fully",null,null,null,2062001016,null,2062002016,{"$f":"K29+1000","v":2062003016},2062004016,2062005016,2062006016,2062007016,2062008016,2062009016,2062010016,2062011016,2062012016,2062013016,2062014016,2062015016,2062016016,2062017016,2062018016,2062019016,2062020016,2062021016,2062022016,2062023016,2062024016,2062025016,2062026016,2062027016,2062028016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2062001017,null,2062002017,{"$f":"K30+1000","v":2062003017},2062004017,2062005017,2062006017,2062007017,2062008017,2062009017,2062010017,2062011017,2062012017,2062013017,2062014017,2062015017,2062016017,2062017017,2062018017,2062019017,2062020017,2062021017,2062022017,2062023017,2062024017,2062025017,2062026017,2062027017,2062028017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2062001018,null,2062002018,{"$f":"K31+1000","v":2062003018},2062004018,2062005018,2062006018,2062007018,2062008018,2062009018,2062010018,2062011018,2062012018,2062013018,2062014018,2062015018,2062016018,2062017018,2062018018,2062019018,2062020018,2062021018,2062022018,2062023018,2062024018,2062025018,2062026018,2062027018,2062028018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2062001019,null,2062002019,{"$f":"K32+1000","v":2062003019},2062004019,2062005019,2062006019,2062007019,2062008019,2062009019,2062010019,2062011019,2062012019,2062013019,2062014019,2062015019,2062016019,2062017019,2062018019,2062019019,2062020019,2062021019,2062022019,2062023019,2062024019,2062025019,2062026019,2062027019,2062028019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2062001020,null,2062002020,{"$f":"K33+1000","v":2062003020},2062004020,2062005020,2062006020,2062007020,2062008020,2062009020,2062010020,2062011020,2062012020,2062013020,2062014020,2062015020,2062016020,2062017020,2062018020,2062019020,2062020020,2062021020,2062022020,2062023020,2062024020,2062025020,2062026020,2062027020,2062028020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2062001021,null,2062002021,{"$f":"K34+1000","v":2062003021},2062004021,2062005021,2062006021,2062007021,2062008021,2062009021,2062010021,2062011021,2062012021,2062013021,2062014021,2062015021,2062016021,2062017021,2062018021,2062019021,2062020021,2062021021,2062022021,2062023021,2062024021,2062025021,2062026021,2062027021,2062028021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2062001022,null,2062002022,{"$f":"K35+1000","v":2062003022},2062004022,2062005022,2062006022,2062007022,2062008022,2062009022,2062010022,2062011022,2062012022,2062013022,2062014022,2062015022,2062016022,2062017022,2062018022,2062019022,2062020022,2062021022,2062022022,2062023022,2062024022,2062025022,2062026022,2062027022,2062028022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2062001023,null,2062002023,{"$f":"K36+1000","v":2062003023},2062004023,2062005023,2062006023,2062007023,2062008023,2062009023,2062010023,2062011023,2062012023,2062013023,2062014023,2062015023,2062016023,2062017023,2062018023,2062019023,2062020023,2062021023,2062022023,2062023023,2062024023,2062025023,2062026023,2062027023,2062028023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2062001024,null,2062002024,{"$f":"K37+1000","v":2062003024},2062004024,2062005024,2062006024,2062007024,2062008024,2062009024,2062010024,2062011024,2062012024,2062013024,2062014024,2062015024,2062016024,2062017024,2062018024,2062019024,2062020024,2062021024,2062022024,2062023024,2062024024,2062025024,2062026024,2062027024,2062028024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2062001025,null,2062002025,{"$f":"K38+1000","v":2062003025},2062004025,2062005025,2062006025,2062007025,2062008025,2062009025,2062010025,2062011025,2062012025,2062013025,2062014025,2062015025,2062016025,2062017025,2062018025,2062019025,2062020025,2062021025,2062022025,2062023025,2062024025,2062025025,2062026025,2062027025,2062028025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2062001026,null,2062002026,{"$f":"K39+1000","v":2062003026},2062004026,2062005026,2062006026,2062007026,2062008026,2062009026,2062010026,2062011026,2062012026,2062013026,2062014026,2062015026,2062016026,2062017026,2062018026,2062019026,2062020026,2062021026,2062022026,2062023026,2062024026,2062025026,2062026026,2062027026,2062028026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2062001027,null,2062002027,{"$f":"K40+1000","v":2062003027},2062004027,2062005027,2062006027,2062007027,2062008027,2062009027,2062010027,2062011027,2062012027,2062013027,2062014027,2062015027,2062016027,2062017027,2062018027,2062019027,2062020027,2062021027,2062022027,2062023027,2062024027,2062025027,2062026027,2062027027,2062028027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2062001028,null,2062002028,{"$f":"K41+1000","v":2062003028},2062004028,2062005028,2062006028,2062007028,2062008028,2062009028,2062010028,2062011028,2062012028,2062013028,2062014028,2062015028,2062016028,2062017028,2062018028,2062019028,2062020028,2062021028,2062022028,2062023028,2062024028,2062025028,2062026028,2062027028,2062028028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2062001029,null,2062002029,{"$f":"K42+1000","v":2062003029},2062004029,2062005029,2062006029,2062007029,2062008029,2062009029,2062010029,2062011029,2062012029,2062013029,2062014029,2062015029,2062016029,2062017029,2062018029,2062019029,2062020029,2062021029,2062022029,2062023029,2062024029,2062025029,2062026029,2062027029,2062028029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2062001030,null,2062002030,{"$f":"K43+1000","v":2062003030},2062004030,2062005030,2062006030,2062007030,2062008030,2062009030,2062010030,2062011030,2062012030,2062013030,2062014030,2062015030,2062016030,2062017030,2062018030,2062019030,2062020030,2062021030,2062022030,2062023030,2062024030,2062025030,2062026030,2062027030,2062028030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2062001031,null,2062002031,{"$f":"K44+1000","v":2062003031},2062004031,2062005031,2062006031,2062007031,2062008031,2062009031,2062010031,2062011031,2062012031,2062013031,2062014031,2062015031,2062016031,2062017031,2062018031,2062019031,2062020031,2062021031,2062022031,2062023031,2062024031,2062025031,2062026031,2062027031,2062028031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2062001032,null,2062002032,{"$f":"K45+1000","v":2062003032},2062004032,2062005032,2062006032,2062007032,2062008032,2062009032,2062010032,2062011032,2062012032,2062013032,2062014032,2062015032,2062016032,2062017032,2062018032,2062019032,2062020032,2062021032,2062022032,2062023032,2062024032,2062025032,2062026032,2062027032,2062028032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2062001033,null,2062002033,{"$f":"K46+1000","v":2062003033},2062004033,2062005033,2062006033,2062007033,2062008033,2062009033,2062010033,2062011033,2062012033,2062013033,2062014033,2062015033,2062016033,2062017033,2062018033,2062019033,2062020033,2062021033,2062022033,2062023033,2062024033,2062025033,2062026033,2062027033,2062028033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2062001034,null,2062002034,{"$f":"K47+1000","v":2062003034},2062004034,2062005034,2062006034,2062007034,2062008034,2062009034,2062010034,2062011034,2062012034,2062013034,2062014034,2062015034,2062016034,2062017034,2062018034,2062019034,2062020034,2062021034,2062022034,2062023034,2062024034,2062025034,2062026034,2062027034,2062028034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2062001035,null,2062002035,{"$f":"K48+1000","v":2062003035},2062004035,2062005035,2062006035,2062007035,2062008035,2062009035,2062010035,2062011035,2062012035,2062013035,2062014035,2062015035,2062016035,2062017035,2062018035,2062019035,2062020035,2062021035,2062022035,2062023035,2062024035,2062025035,2062026035,2062027035,2062028035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2062001036,null,2062002036,{"$f":"K49+1000","v":2062003036},2062004036,2062005036,2062006036,2062007036,2062008036,2062009036,2062010036,2062011036,2062012036,2062013036,2062014036,2062015036,2062016036,2062017036,2062018036,2062019036,2062020036,2062021036,2062022036,2062023036,2062024036,2062025036,2062026036,2062027036,2062028036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2062001037,null,2062002037,{"$f":"K50+1000","v":2062003037},2062004037,2062005037,2062006037,2062007037,2062008037,2062009037,2062010037,2062011037,2062012037,2062013037,2062014037,2062015037,2062016037,2062017037,2062018037,2062019037,2062020037,2062021037,2062022037,2062023037,2062024037,2062025037,2062026037,2062027037,2062028037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2062001038,null,2062002038,{"$f":"K51+1000","v":2062003038},2062004038,2062005038,2062006038,2062007038,2062008038,2062009038,2062010038,2062011038,2062012038,2062013038,2062014038,2062015038,2062016038,2062017038,2062018038,2062019038,2062020038,2062021038,2062022038,2062023038,2062024038,2062025038,2062026038,2062027038,2062028038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2062001039,null,2062002039,{"$f":"K52+1000","v":2062003039},2062004039,2062005039,2062006039,2062007039,2062008039,2062009039,2062010039,2062011039,2062012039,2062013039,2062014039,2062015039,2062016039,2062017039,2062018039,2062019039,2062020039,2062021039,2062022039,2062023039,2062024039,2062025039,2062026039,2062027039,2062028039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2062001040,null,2062002040,{"$f":"K53+1000","v":2062003040},2062004040,2062005040,2062006040,2062007040,2062008040,2062009040,2062010040,2062011040,2062012040,2062013040,2062014040,2062015040,2062016040,2062017040,2062018040,2062019040,2062020040,2062021040,2062022040,2062023040,2062024040,2062025040,2062026040,2062027040,2062028040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2062001041,null,2062002041,{"$f":"K54+1000","v":2062003041},2062004041,2062005041,2062006041,2062007041,2062008041,2062009041,2062010041,2062011041,2062012041,2062013041,2062014041,2062015041,2062016041,2062017041,2062018041,2062019041,2062020041,2062021041,2062022041,2062023041,2062024041,2062025041,2062026041,2062027041,2062028041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2062001042,null,2062002042,{"$f":"K55+1000","v":2062003042},2062004042,2062005042,2062006042,2062007042,2062008042,2062009042,2062010042,2062011042,2062012042,2062013042,2062014042,2062015042,2062016042,2062017042,2062018042,2062019042,2062020042,2062021042,2062022042,2062023042,2062024042,2062025042,2062026042,2062027042,2062028042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2062001043,null,2062002043,{"$f":"K56+1000","v":2062003043},2062004043,2062005043,2062006043,2062007043,2062008043,2062009043,2062010043,2062011043,2062012043,2062013043,2062014043,2062015043,2062016043,2062017043,2062018043,2062019043,2062020043,2062021043,2062022043,2062023043,2062024043,2062025043,2062026043,2062027043,2062028043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2062001044,null,2062002044,{"$f":"K57+1000","v":2062003044},2062004044,2062005044,2062006044,2062007044,2062008044,2062009044,2062010044,2062011044,2062012044,2062013044,2062014044,2062015044,2062016044,2062017044,2062018044,2062019044,2062020044,2062021044,2062022044,2062023044,2062024044,2062025044,2062026044,2062027044,2062028044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2062001045,null,2062002045,{"$f":"K58+1000","v":2062003045},2062004045,2062005045,2062006045,2062007045,2062008045,2062009045,2062010045,2062011045,2062012045,2062013045,2062014045,2062015045,2062016045,2062017045,2062018045,2062019045,2062020045,2062021045,2062022045,2062023045,2062024045,2062025045,2062026045,2062027045,2062028045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2062001046,null,2062002046,{"$f":"K59+1000","v":2062003046},2062004046,2062005046,2062006046,2062007046,2062008046,2062009046,2062010046,2062011046,2062012046,2062013046,2062014046,2062015046,2062016046,2062017046,2062018046,2062019046,2062020046,2062021046,2062022046,2062023046,2062024046,2062025046,2062026046,2062027046,2062028046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2062001047,null,2062002047,{"$f":"K60+1000","v":2062003047},2062004047,2062005047,2062006047,2062007047,2062008047,2062009047,2062010047,2062011047,2062012047,2062013047,2062014047,2062015047,2062016047,2062017047,2062018047,2062019047,2062020047,2062021047,2062022047,2062023047,2062024047,2062025047,2062026047,2062027047,2062028047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2062001048,null,2062002048,{"$f":"K61+1000","v":2062003048},2062004048,2062005048,2062006048,2062007048,2062008048,2062009048,2062010048,2062011048,2062012048,2062013048,2062014048,2062015048,2062016048,2062017048,2062018048,2062019048,2062020048,2062021048,2062022048,2062023048,2062024048,2062025048,2062026048,2062027048,2062028048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2062001049,null,2062002049,{"$f":"K62+1000","v":2062003049},2062004049,2062005049,2062006049,2062007049,2062008049,2062009049,2062010049,2062011049,2062012049,2062013049,2062014049,2062015049,2062016049,2062017049,2062018049,2062019049,2062020049,2062021049,2062022049,2062023049,2062024049,2062025049,2062026049,2062027049,2062028049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2062001050,null,2062002050,{"$f":"K63+1000","v":2062003050},2062004050,2062005050,2062006050,2062007050,2062008050,2062009050,2062010050,2062011050,2062012050,2062013050,2062014050,2062015050,2062016050,2062017050,2062018050,2062019050,2062020050,2062021050,2062022050,2062023050,2062024050,2062025050,2062026050,2062027050,2062028050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2062001051,null,2062002051,{"$f":"K64+1000","v":2062003051},2062004051,2062005051,2062006051,2062007051,2062008051,2062009051,2062010051,2062011051,2062012051,2062013051,2062014051,2062015051,2062016051,2062017051,2062018051,2062019051,2062020051,2062021051,2062022051,2062023051,2062024051,2062025051,2062026051,2062027051,2062028051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2062001052,null,2062002052,{"$f":"K65+1000","v":2062003052},2062004052,2062005052,2062006052,2062007052,2062008052,2062009052,2062010052,2062011052,2062012052,2062013052,2062014052,2062015052,2062016052,2062017052,2062018052,2062019052,2062020052,2062021052,2062022052,2062023052,2062024052,2062025052,2062026052,2062027052,2062028052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2062001053,null,2062002053,{"$f":"K66+1000","v":2062003053},2062004053,2062005053,2062006053,2062007053,2062008053,2062009053,2062010053,2062011053,2062012053,2062013053,2062014053,2062015053,2062016053,2062017053,2062018053,2062019053,2062020053,2062021053,2062022053,2062023053,2062024053,2062025053,2062026053,2062027053,2062028053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2062001054,null,2062002054,{"$f":"K67+1000","v":2062003054},2062004054,2062005054,2062006054,2062007054,2062008054,2062009054,2062010054,2062011054,2062012054,2062013054,2062014054,2062015054,2062016054,2062017054,2062018054,2062019054,2062020054,2062021054,2062022054,2062023054,2062024054,2062025054,2062026054,2062027054,2062028054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2062001055,null,2062002055,{"$f":"K68+1000","v":2062003055},2062004055,2062005055,2062006055,2062007055,2062008055,2062009055,2062010055,2062011055,2062012055,2062013055,2062014055,2062015055,2062016055,2062017055,2062018055,2062019055,2062020055,2062021055,2062022055,2062023055,2062024055,2062025055,2062026055,2062027055,2062028055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2062001056,null,2062002056,{"$f":"K69+1000","v":2062003056},2062004056,2062005056,2062006056,2062007056,2062008056,2062009056,2062010056,2062011056,2062012056,2062013056,2062014056,2062015056,2062016056,2062017056,2062018056,2062019056,2062020056,2062021056,2062022056,2062023056,2062024056,2062025056,2062026056,2062027056,2062028056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2062001057,null,2062002057,{"$f":"K70+1000","v":2062003057},2062004057,2062005057,2062006057,2062007057,2062008057,2062009057,2062010057,2062011057,2062012057,2062013057,2062014057,2062015057,2062016057,2062017057,2062018057,2062019057,2062020057,2062021057,2062022057,2062023057,2062024057,2062025057,2062026057,2062027057,2062028057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2062001058,null,2062002058,{"$f":"K71+1000","v":2062003058},2062004058,2062005058,2062006058,2062007058,2062008058,2062009058,2062010058,2062011058,2062012058,2062013058,2062014058,2062015058,2062016058,2062017058,2062018058,2062019058,2062020058,2062021058,2062022058,2062023058,2062024058,2062025058,2062026058,2062027058,2062028058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2062001059,null,2062002059,{"$f":"K72+1000","v":2062003059},2062004059,2062005059,2062006059,2062007059,2062008059,2062009059,2062010059,2062011059,2062012059,2062013059,2062014059,2062015059,2062016059,2062017059,2062018059,2062019059,2062020059,2062021059,2062022059,2062023059,2062024059,2062025059,2062026059,2062027059,2062028059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2062001060,null,2062002060,{"$f":"K73+1000","v":2062003060},2062004060,2062005060,2062006060,2062007060,2062008060,2062009060,2062010060,2062011060,2062012060,2062013060,2062014060,2062015060,2062016060,2062017060,2062018060,2062019060,2062020060,2062021060,2062022060,2062023060,2062024060,2062025060,2062026060,2062027060,2062028060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2062001061,null,2062002061,{"$f":"K74+1000","v":2062003061},2062004061,2062005061,2062006061,2062007061,2062008061,2062009061,2062010061,2062011061,2062012061,2062013061,2062014061,2062015061,2062016061,2062017061,2062018061,2062019061,2062020061,2062021061,2062022061,2062023061,2062024061,2062025061,2062026061,2062027061,2062028061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2062001062},null,{"$f":"K74+1","v":2062002062},null,null,null,null,{"$f":"P74+1","v":2062007062},null,null,null,null,{"$f":"U74+1","v":2062012062},null,null,null,null,null,null,{"$f":"AB74+1","v":2062019062},null,null,null,null,null,null,{"$f":"AI74+1","v":2062026062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2062001063},null,{"$f":"K78+1","v":2062002063},null,null,null,null,{"$f":"P78+1","v":2062007063},null,null,null,null,{"$f":"U78+1","v":2062012063},null,null,null,null,null,null,{"$f":"AB78+1","v":2062019063},null,null,null,null,null,null,{"$f":"AI78+1","v":2062026063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2062001064},null,{"$f":"K79+1","v":2062002064},null,null,null,null,{"$f":"P79+1","v":2062007064},null,null,null,null,{"$f":"U79+1","v":2062012064},null,null,null,null,null,null,{"$f":"AB79+1","v":2062019064},null,null,null,null,null,null,{"$f":"AI79+1","v":2062026064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2062001065},null,{"$f":"K80+1","v":2062002065},null,null,null,null,{"$f":"P80+1","v":2062007065},null,null,null,null,{"$f":"U80+1","v":2062012065},null,null,null,null,null,null,{"$f":"AB80+1","v":2062019065},null,null,null,null,null,null,{"$f":"AI80+1","v":2062026065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2062001066},null,{"$f":"K81+1","v":2062002066},null,null,null,null,{"$f":"P81+1","v":2062007066},null,null,null,null,{"$f":"U81+1","v":2062012066},null,null,null,null,null,null,{"$f":"AB81+1","v":2062019066},null,null,null,null,null,null,{"$f":"AI81+1","v":2062026066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2062000000}]

{"sheet":"Life Insurer-Risk Ben Ind","index":77,"n_rows":85,"n_cols":28,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,23,5,27],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,5,17],[5,18,5,22],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[100,2,100,9]]}
[]
[null,null,"Risk - Individually risk rated"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Health",null,null,null,null,null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)"]
[null,null,null,null,null,null,null,null,null,null,null,"Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2063001001,null,{"$f":"I11+1000","v":2063002001},{"$f":"K11+1000","v":2063003001},{"$f":"L11+1000","v":2063004001},2063005001,2063006001,2063007001,2063008001,2063009001,2063010001,2063011001,2063012001,2063013001,2063014001,2063015001,2063016001,2063017001,2063018001,2063019001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2063001002},null,{"$f":"I12+1000","v":2063002002},{"$f":"K12+1000","v":2063003002},2063004002,2063005002,2063006002,2063007002,2063008002,2063009002,2063010002,2063011002,2063012002,2063013002,2063014002,2063015002,2063016002,2063017002,2063018002,2063019002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2063001003},null,{"$f":"I13+1000","v":2063002003},{"$f":"K13+1000","v":2063003003},2063004003,2063005003,2063006003,2063007003,2063008003,2063009003,2063010003,2063011003,2063012003,2063013003,2063014003,2063015003,2063016003,2063017003,2063018003,2063019003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2063001004,null,2063002004,{"$f":"K14+1000","v":2063003004},2063004004,2063005004,2063006004,2063007004,2063008004,2063009004,2063010004,2063011004,2063012004,2063013004,2063014004,2063015004,2063016004,2063017004,2063018004,2063019004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2063001005,null,2063002005,{"$f":"K15+1000","v":2063003005},2063004005,2063005005,2063006005,2063007005,2063008005,2063009005,2063010005,2063011005,2063012005,2063013005,2063014005,2063015005,2063016005,2063017005,2063018005,2063019005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2063001006,null,2063002006,{"$f":"K16+1000","v":2063003006},2063004006,2063005006,2063006006,2063007006,2063008006,2063009006,2063010006,2063011006,2063012006,2063013006,2063014006,2063015006,2063016006,2063017006,2063018006,2063019006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2063001007,null,2063002007,{"$f":"K17+1000","v":2063003007},2063004007,2063005007,2063006007,2063007007,2063008007,2063009007,2063010007,2063011007,2063012007,2063013007,2063014007,2063015007,2063016007,2063017007,2063018007,2063019007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2063001008,null,2063002008,{"$f":"K18+1000","v":2063003008},2063004008,2063005008,2063006008,2063007008,2063008008,2063009008,2063010008,2063011008,2063012008,2063013008,2063014008,2063015008,2063016008,2063017008,2063018008,2063019008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2063001009},null,{"$f":"I22+1000","v":2063002009},{"$f":"K22+1000","v":2063003009},2063004009,2063005009,2063006009,2063007009,2063008009,2063009009,2063010009,2063011009,2063012009,2063013009,2063014009,2063015009,2063016009,2063017009,2063018009,2063019009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2063001010},null,2063002010,{"$f":"K23+1000","v":2063003010},2063004010,2063005010,2063006010,2063007010,2063008010,2063009010,2063010010,2063011010,2063012010,2063013010,2063014010,2063015010,2063016010,2063017010,2063018010,2063019010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2063001011,null,2063002011,{"$f":"K24+1000","v":2063003011},2063004011,2063005011,2063006011,2063007011,2063008011,2063009011,2063010011,2063011011,2063012011,2063013011,2063014011,2063015011,2063016011,2063017011,2063018011,2063019011]
[null,null,null,"2.3.1","Partially;",null,null,null,2063001012,null,2063002012,{"$f":"K25+1000","v":2063003012},2063004012,2063005012,2063006012,2063007012,2063008012,2063009012,2063010012,2063011012,2063012012,2063013012,2063014012,2063015012,2063016012,2063017012,2063018012,2063019012]
[null,null,null,"2.3.2","Fully",null,null,null,2063001013,null,2063002013,{"$f":"K26+1000","v":2063003013},2063004013,2063005013,2063006013,2063007013,2063008013,2063009013,2063010013,2063011013,2063012013,2063013013,2063014013,2063015013,2063016013,2063017013,2063018013,2063019013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2063001014,null,2063002014,{"$f":"K27+1000","v":2063003014},2063004014,2063005014,2063006014,2063007014,2063008014,2063009014,2063010014,2063011014,2063012014,2063013014,2063014014,2063015014,2063016014,2063017014,2063018014,2063019014]
[null,null,null,"2.4.1","Partially;",null,null,null,2063001015,null,2063002015,{"$f":"K28+1000","v":2063003015},2063004015,2063005015,2063006015,2063007015,2063008015,2063009015,2063010015,2063011015,2063012015,2063013015,2063014015,2063015015,2063016015,2063017015,2063018015,2063019015]
[null,null,null,"2.4.2","Fully",null,null,null,2063001016,null,2063002016,{"$f":"K29+1000","v":2063003016},2063004016,2063005016,2063006016,2063007016,2063008016,2063009016,2063010016,2063011016,2063012016,2063013016,2063014016,2063015016,2063016016,2063017016,2063018016,2063019016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2063001017,null,2063002017,{"$f":"K30+1000","v":2063003017},2063004017,2063005017,2063006017,2063007017,2063008017,2063009017,2063010017,2063011017,2063012017,2063013017,2063014017,2063015017,2063016017,2063017017,2063018017,2063019017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2063001018,null,2063002018,{"$f":"K31+1000","v":2063003018},2063004018,2063005018,2063006018,2063007018,2063008018,2063009018,2063010018,2063011018,2063012018,2063013018,2063014018,2063015018,2063016018,2063017018,2063018018,2063019018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2063001019,null,2063002019,{"$f":"K32+1000","v":2063003019},2063004019,2063005019,2063006019,2063007019,2063008019,2063009019,2063010019,2063011019,2063012019,2063013019,2063014019,2063015019,2063016019,2063017019,2063018019,2063019019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2063001020,null,2063002020,{"$f":"K33+1000","v":2063003020},2063004020,2063005020,2063006020,2063007020,2063008020,2063009020,2063010020,2063011020,2063012020,2063013020,2063014020,2063015020,2063016020,2063017020,2063018020,2063019020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2063001021,null,2063002021,{"$f":"K34+1000","v":2063003021},2063004021,2063005021,2063006021,2063007021,2063008021,2063009021,2063010021,2063011021,2063012021,2063013021,2063014021,2063015021,2063016021,2063017021,2063018021,2063019021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2063001022,null,2063002022,{"$f":"K35+1000","v":2063003022},2063004022,2063005022,2063006022,2063007022,2063008022,2063009022,2063010022,2063011022,2063012022,2063013022,2063014022,2063015022,2063016022,2063017022,2063018022,2063019022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2063001023,null,2063002023,{"$f":"K36+1000","v":2063003023},2063004023,2063005023,2063006023,2063007023,2063008023,2063009023,2063010023,2063011023,2063012023,2063013023,2063014023,2063015023,2063016023,2063017023,2063018023,2063019023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2063001024,null,2063002024,{"$f":"K37+1000","v":2063003024},2063004024,2063005024,2063006024,2063007024,2063008024,2063009024,2063010024,2063011024,2063012024,2063013024,2063014024,2063015024,2063016024,2063017024,2063018024,2063019024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2063001025,null,2063002025,{"$f":"K38+1000","v":2063003025},2063004025,2063005025,2063006025,2063007025,2063008025,2063009025,2063010025,2063011025,2063012025,2063013025,2063014025,2063015025,2063016025,2063017025,2063018025,2063019025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2063001026,null,2063002026,{"$f":"K39+1000","v":2063003026},2063004026,2063005026,2063006026,2063007026,2063008026,2063009026,2063010026,2063011026,2063012026,2063013026,2063014026,2063015026,2063016026,2063017026,2063018026,2063019026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2063001027,null,2063002027,{"$f":"K40+1000","v":2063003027},2063004027,2063005027,2063006027,2063007027,2063008027,2063009027,2063010027,2063011027,2063012027,2063013027,2063014027,2063015027,2063016027,2063017027,2063018027,2063019027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2063001028,null,2063002028,{"$f":"K41+1000","v":2063003028},2063004028,2063005028,2063006028,2063007028,2063008028,2063009028,2063010028,2063011028,2063012028,2063013028,2063014028,2063015028,2063016028,2063017028,2063018028,2063019028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2063001029,null,2063002029,{"$f":"K42+1000","v":2063003029},2063004029,2063005029,2063006029,2063007029,2063008029,2063009029,2063010029,2063011029,2063012029,2063013029,2063014029,2063015029,2063016029,2063017029,2063018029,2063019029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2063001030,null,2063002030,{"$f":"K43+1000","v":2063003030},2063004030,2063005030,2063006030,2063007030,2063008030,2063009030,2063010030,2063011030,2063012030,2063013030,2063014030,2063015030,2063016030,2063017030,2063018030,2063019030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2063001031,null,2063002031,{"$f":"K44+1000","v":2063003031},2063004031,2063005031,2063006031,2063007031,2063008031,2063009031,2063010031,2063011031,2063012031,2063013031,2063014031,2063015031,2063016031,2063017031,2063018031,2063019031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2063001032,null,2063002032,{"$f":"K45+1000","v":2063003032},2063004032,2063005032,2063006032,2063007032,2063008032,2063009032,2063010032,2063011032,2063012032,2063013032,2063014032,2063015032,2063016032,2063017032,2063018032,2063019032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2063001033,null,2063002033,{"$f":"K46+1000","v":2063003033},2063004033,2063005033,2063006033,2063007033,2063008033,2063009033,2063010033,2063011033,2063012033,2063013033,2063014033,2063015033,2063016033,2063017033,2063018033,2063019033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2063001034,null,2063002034,{"$f":"K47+1000","v":2063003034},2063004034,2063005034,2063006034,2063007034,2063008034,2063009034,2063010034,2063011034,2063012034,2063013034,2063014034,2063015034,2063016034,2063017034,2063018034,2063019034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2063001035,null,2063002035,{"$f":"K48+1000","v":2063003035},2063004035,2063005035,2063006035,2063007035,2063008035,2063009035,2063010035,2063011035,2063012035,2063013035,2063014035,2063015035,2063016035,2063017035,2063018035,2063019035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2063001036,null,2063002036,{"$f":"K49+1000","v":2063003036},2063004036,2063005036,2063006036,2063007036,2063008036,2063009036,2063010036,2063011036,2063012036,2063013036,2063014036,2063015036,2063016036,2063017036,2063018036,2063019036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2063001037,null,2063002037,{"$f":"K50+1000","v":2063003037},2063004037,2063005037,2063006037,2063007037,2063008037,2063009037,2063010037,2063011037,2063012037,2063013037,2063014037,2063015037,2063016037,2063017037,2063018037,2063019037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2063001038,null,2063002038,{"$f":"K51+1000","v":2063003038},2063004038,2063005038,2063006038,2063007038,2063008038,2063009038,2063010038,2063011038,2063012038,2063013038,2063014038,2063015038,2063016038,2063017038,2063018038,2063019038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2063001039,null,2063002039,{"$f":"K52+1000","v":2063003039},2063004039,2063005039,2063006039,2063007039,2063008039,2063009039,2063010039,2063011039,2063012039,2063013039,2063014039,2063015039,2063016039,2063017039,2063018039,2063019039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2063001040,null,2063002040,{"$f":"K53+1000","v":2063003040},2063004040,2063005040,2063006040,2063007040,2063008040,2063009040,2063010040,2063011040,2063012040,2063013040,2063014040,2063015040,2063016040,2063017040,2063018040,2063019040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2063001041,null,2063002041,{"$f":"K54+1000","v":2063003041},2063004041,2063005041,2063006041,2063007041,2063008041,2063009041,2063010041,2063011041,2063012041,2063013041,2063014041,2063015041,2063016041,2063017041,2063018041,2063019041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2063001042,null,2063002042,{"$f":"K55+1000","v":2063003042},2063004042,2063005042,2063006042,2063007042,2063008042,2063009042,2063010042,2063011042,2063012042,2063013042,2063014042,2063015042,2063016042,2063017042,2063018042,2063019042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2063001043,null,2063002043,{"$f":"K56+1000","v":2063003043},2063004043,2063005043,2063006043,2063007043,2063008043,2063009043,2063010043,2063011043,2063012043,2063013043,2063014043,2063015043,2063016043,2063017043,2063018043,2063019043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2063001044,null,2063002044,{"$f":"K57+1000","v":2063003044},2063004044,2063005044,2063006044,2063007044,2063008044,2063009044,2063010044,2063011044,2063012044,2063013044,2063014044,2063015044,2063016044,2063017044,2063018044,2063019044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2063001045,null,2063002045,{"$f":"K58+1000","v":2063003045},2063004045,2063005045,2063006045,2063007045,2063008045,2063009045,2063010045,2063011045,2063012045,2063013045,2063014045,2063015045,2063016045,2063017045,2063018045,2063019045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2063001046,null,2063002046,{"$f":"K59+1000","v":2063003046},2063004046,2063005046,2063006046,2063007046,2063008046,2063009046,2063010046,2063011046,2063012046,2063013046,2063014046,2063015046,2063016046,2063017046,2063018046,2063019046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2063001047,null,2063002047,{"$f":"K60+1000","v":2063003047},2063004047,2063005047,2063006047,2063007047,2063008047,2063009047,2063010047,2063011047,2063012047,2063013047,2063014047,2063015047,2063016047,2063017047,2063018047,2063019047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2063001048,null,2063002048,{"$f":"K61+1000","v":2063003048},2063004048,2063005048,2063006048,2063007048,2063008048,2063009048,2063010048,2063011048,2063012048,2063013048,2063014048,2063015048,2063016048,2063017048,2063018048,2063019048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2063001049,null,2063002049,{"$f":"K62+1000","v":2063003049},2063004049,2063005049,2063006049,2063007049,2063008049,2063009049,2063010049,2063011049,2063012049,2063013049,2063014049,2063015049,2063016049,2063017049,2063018049,2063019049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2063001050,null,2063002050,{"$f":"K63+1000","v":2063003050},2063004050,2063005050,2063006050,2063007050,2063008050,2063009050,2063010050,2063011050,2063012050,2063013050,2063014050,2063015050,2063016050,2063017050,2063018050,2063019050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2063001051,null,2063002051,{"$f":"K64+1000","v":2063003051},2063004051,2063005051,2063006051,2063007051,2063008051,2063009051,2063010051,2063011051,2063012051,2063013051,2063014051,2063015051,2063016051,2063017051,2063018051,2063019051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2063001052,null,2063002052,{"$f":"K65+1000","v":2063003052},2063004052,2063005052,2063006052,2063007052,2063008052,2063009052,2063010052,2063011052,2063012052,2063013052,2063014052,2063015052,2063016052,2063017052,2063018052,2063019052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2063001053,null,2063002053,{"$f":"K66+1000","v":2063003053},2063004053,2063005053,2063006053,2063007053,2063008053,2063009053,2063010053,2063011053,2063012053,2063013053,2063014053,2063015053,2063016053,2063017053,2063018053,2063019053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2063001054,null,2063002054,{"$f":"K67+1000","v":2063003054},2063004054,2063005054,2063006054,2063007054,2063008054,2063009054,2063010054,2063011054,2063012054,2063013054,2063014054,2063015054,2063016054,2063017054,2063018054,2063019054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2063001055,null,2063002055,{"$f":"K68+1000","v":2063003055},2063004055,2063005055,2063006055,2063007055,2063008055,2063009055,2063010055,2063011055,2063012055,2063013055,2063014055,2063015055,2063016055,2063017055,2063018055,2063019055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2063001056,null,2063002056,{"$f":"K69+1000","v":2063003056},2063004056,2063005056,2063006056,2063007056,2063008056,2063009056,2063010056,2063011056,2063012056,2063013056,2063014056,2063015056,2063016056,2063017056,2063018056,2063019056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2063001057,null,2063002057,{"$f":"K70+1000","v":2063003057},2063004057,2063005057,2063006057,2063007057,2063008057,2063009057,2063010057,2063011057,2063012057,2063013057,2063014057,2063015057,2063016057,2063017057,2063018057,2063019057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2063001058,null,2063002058,{"$f":"K71+1000","v":2063003058},2063004058,2063005058,2063006058,2063007058,2063008058,2063009058,2063010058,2063011058,2063012058,2063013058,2063014058,2063015058,2063016058,2063017058,2063018058,2063019058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2063001059,null,2063002059,{"$f":"K72+1000","v":2063003059},2063004059,2063005059,2063006059,2063007059,2063008059,2063009059,2063010059,2063011059,2063012059,2063013059,2063014059,2063015059,2063016059,2063017059,2063018059,2063019059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2063001060,null,2063002060,{"$f":"K73+1000","v":2063003060},2063004060,2063005060,2063006060,2063007060,2063008060,2063009060,2063010060,2063011060,2063012060,2063013060,2063014060,2063015060,2063016060,2063017060,2063018060,2063019060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2063001061,null,2063002061,{"$f":"K74+1000","v":2063003061},2063004061,2063005061,2063006061,2063007061,2063008061,2063009061,2063010061,2063011061,2063012061,2063013061,2063014061,2063015061,2063016061,2063017061,2063018061,2063019061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2063001062},null,{"$f":"K74+1","v":2063002062},null,null,null,null,null,null,{"$f":"R74+1","v":2063009062},null,null,null,null,{"$f":"W74+1","v":2063014062},null,null,null,null,{"$f":"AB74+1","v":2063019062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2063001063},null,{"$f":"K78+1","v":2063002063},null,null,null,null,null,null,{"$f":"R78+1","v":2063009063},null,null,null,null,{"$f":"W78+1","v":2063014063},null,null,null,null,{"$f":"AB78+1","v":2063019063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2063001064},null,{"$f":"K79+1","v":2063002064},null,null,null,null,null,null,{"$f":"R79+1","v":2063009064},null,null,null,null,{"$f":"W79+1","v":2063014064},null,null,null,null,{"$f":"AB79+1","v":2063019064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2063001065},null,{"$f":"K80+1","v":2063002065},null,null,null,null,null,null,{"$f":"R80+1","v":2063009065},null,null,null,null,{"$f":"W80+1","v":2063014065},null,null,null,null,{"$f":"AB80+1","v":2063019065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2063001066},null,{"$f":"K81+1","v":2063002066},null,null,null,null,null,null,{"$f":"R81+1","v":2063009066},null,null,null,null,{"$f":"W81+1","v":2063014066},null,null,null,null,{"$f":"AB81+1","v":2063019066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11+-1001","v":2063000000}]

{"sheet":"Life Insurer-Risk Ben Group","index":78,"n_rows":85,"n_cols":28,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,23,5,27],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,5,17],[5,18,5,22],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9],[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[100,2,100,9]]}
[]
[null,null,"Risk - Group"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Health",null,null,null,null,null,null,"Disability (lump sum)",null,null,null,null,"Disability (recurring payment)"]
[null,null,null,null,null,null,null,null,null,null,null,"Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Critical Illness","Other","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2067001001,null,{"$f":"I11+1000","v":2067002001},{"$f":"K11+1000","v":2067003001},{"$f":"L11+1000","v":2067004001},2067005001,2067006001,2067007001,2067008001,2067009001,2067010001,2067011001,2067012001,2067013001,2067014001,2067015001,2067016001,2067017001,2067018001,2067019001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2067001002},null,{"$f":"I12+1000","v":2067002002},{"$f":"K12+1000","v":2067003002},2067004002,2067005002,2067006002,2067007002,2067008002,2067009002,2067010002,2067011002,2067012002,2067013002,2067014002,2067015002,2067016002,2067017002,2067018002,2067019002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2067001003},null,{"$f":"I13+1000","v":2067002003},{"$f":"K13+1000","v":2067003003},2067004003,2067005003,2067006003,2067007003,2067008003,2067009003,2067010003,2067011003,2067012003,2067013003,2067014003,2067015003,2067016003,2067017003,2067018003,2067019003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2067001004,null,2067002004,{"$f":"K14+1000","v":2067003004},2067004004,2067005004,2067006004,2067007004,2067008004,2067009004,2067010004,2067011004,2067012004,2067013004,2067014004,2067015004,2067016004,2067017004,2067018004,2067019004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2067001005,null,2067002005,{"$f":"K15+1000","v":2067003005},2067004005,2067005005,2067006005,2067007005,2067008005,2067009005,2067010005,2067011005,2067012005,2067013005,2067014005,2067015005,2067016005,2067017005,2067018005,2067019005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2067001006,null,2067002006,{"$f":"K16+1000","v":2067003006},2067004006,2067005006,2067006006,2067007006,2067008006,2067009006,2067010006,2067011006,2067012006,2067013006,2067014006,2067015006,2067016006,2067017006,2067018006,2067019006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2067001007,null,2067002007,{"$f":"K17+1000","v":2067003007},2067004007,2067005007,2067006007,2067007007,2067008007,2067009007,2067010007,2067011007,2067012007,2067013007,2067014007,2067015007,2067016007,2067017007,2067018007,2067019007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2067001008,null,2067002008,{"$f":"K18+1000","v":2067003008},2067004008,2067005008,2067006008,2067007008,2067008008,2067009008,2067010008,2067011008,2067012008,2067013008,2067014008,2067015008,2067016008,2067017008,2067018008,2067019008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2067001009},null,{"$f":"I22+1000","v":2067002009},{"$f":"K22+1000","v":2067003009},2067004009,2067005009,2067006009,2067007009,2067008009,2067009009,2067010009,2067011009,2067012009,2067013009,2067014009,2067015009,2067016009,2067017009,2067018009,2067019009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2067001010},null,2067002010,{"$f":"K23+1000","v":2067003010},2067004010,2067005010,2067006010,2067007010,2067008010,2067009010,2067010010,2067011010,2067012010,2067013010,2067014010,2067015010,2067016010,2067017010,2067018010,2067019010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2067001011,null,2067002011,{"$f":"K24+1000","v":2067003011},2067004011,2067005011,2067006011,2067007011,2067008011,2067009011,2067010011,2067011011,2067012011,2067013011,2067014011,2067015011,2067016011,2067017011,2067018011,2067019011]
[null,null,null,"2.3.1","Partially;",null,null,null,2067001012,null,2067002012,{"$f":"K25+1000","v":2067003012},2067004012,2067005012,2067006012,2067007012,2067008012,2067009012,2067010012,2067011012,2067012012,2067013012,2067014012,2067015012,2067016012,2067017012,2067018012,2067019012]
[null,null,null,"2.3.2","Fully",null,null,null,2067001013,null,2067002013,{"$f":"K26+1000","v":2067003013},2067004013,2067005013,2067006013,2067007013,2067008013,2067009013,2067010013,2067011013,2067012013,2067013013,2067014013,2067015013,2067016013,2067017013,2067018013,2067019013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2067001014,null,2067002014,{"$f":"K27+1000","v":2067003014},2067004014,2067005014,2067006014,2067007014,2067008014,2067009014,2067010014,2067011014,2067012014,2067013014,2067014014,2067015014,2067016014,2067017014,2067018014,2067019014]
[null,null,null,"2.4.1","Partially;",null,null,null,2067001015,null,2067002015,{"$f":"K28+1000","v":2067003015},2067004015,2067005015,2067006015,2067007015,2067008015,2067009015,2067010015,2067011015,2067012015,2067013015,2067014015,2067015015,2067016015,2067017015,2067018015,2067019015]
[null,null,null,"2.4.2","Fully",null,null,null,2067001016,null,2067002016,{"$f":"K29+1000","v":2067003016},2067004016,2067005016,2067006016,2067007016,2067008016,2067009016,2067010016,2067011016,2067012016,2067013016,2067014016,2067015016,2067016016,2067017016,2067018016,2067019016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2067001017,null,2067002017,{"$f":"K30+1000","v":2067003017},2067004017,2067005017,2067006017,2067007017,2067008017,2067009017,2067010017,2067011017,2067012017,2067013017,2067014017,2067015017,2067016017,2067017017,2067018017,2067019017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2067001018,null,2067002018,{"$f":"K31+1000","v":2067003018},2067004018,2067005018,2067006018,2067007018,2067008018,2067009018,2067010018,2067011018,2067012018,2067013018,2067014018,2067015018,2067016018,2067017018,2067018018,2067019018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2067001019,null,2067002019,{"$f":"K32+1000","v":2067003019},2067004019,2067005019,2067006019,2067007019,2067008019,2067009019,2067010019,2067011019,2067012019,2067013019,2067014019,2067015019,2067016019,2067017019,2067018019,2067019019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2067001020,null,2067002020,{"$f":"K33+1000","v":2067003020},2067004020,2067005020,2067006020,2067007020,2067008020,2067009020,2067010020,2067011020,2067012020,2067013020,2067014020,2067015020,2067016020,2067017020,2067018020,2067019020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2067001021,null,2067002021,{"$f":"K34+1000","v":2067003021},2067004021,2067005021,2067006021,2067007021,2067008021,2067009021,2067010021,2067011021,2067012021,2067013021,2067014021,2067015021,2067016021,2067017021,2067018021,2067019021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2067001022,null,2067002022,{"$f":"K35+1000","v":2067003022},2067004022,2067005022,2067006022,2067007022,2067008022,2067009022,2067010022,2067011022,2067012022,2067013022,2067014022,2067015022,2067016022,2067017022,2067018022,2067019022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2067001023,null,2067002023,{"$f":"K36+1000","v":2067003023},2067004023,2067005023,2067006023,2067007023,2067008023,2067009023,2067010023,2067011023,2067012023,2067013023,2067014023,2067015023,2067016023,2067017023,2067018023,2067019023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2067001024,null,2067002024,{"$f":"K37+1000","v":2067003024},2067004024,2067005024,2067006024,2067007024,2067008024,2067009024,2067010024,2067011024,2067012024,2067013024,2067014024,2067015024,2067016024,2067017024,2067018024,2067019024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2067001025,null,2067002025,{"$f":"K38+1000","v":2067003025},2067004025,2067005025,2067006025,2067007025,2067008025,2067009025,2067010025,2067011025,2067012025,2067013025,2067014025,2067015025,2067016025,2067017025,2067018025,2067019025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2067001026,null,2067002026,{"$f":"K39+1000","v":2067003026},2067004026,2067005026,2067006026,2067007026,2067008026,2067009026,2067010026,2067011026,2067012026,2067013026,2067014026,2067015026,2067016026,2067017026,2067018026,2067019026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2067001027,null,2067002027,{"$f":"K40+1000","v":2067003027},2067004027,2067005027,2067006027,2067007027,2067008027,2067009027,2067010027,2067011027,2067012027,2067013027,2067014027,2067015027,2067016027,2067017027,2067018027,2067019027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2067001028,null,2067002028,{"$f":"K41+1000","v":2067003028},2067004028,2067005028,2067006028,2067007028,2067008028,2067009028,2067010028,2067011028,2067012028,2067013028,2067014028,2067015028,2067016028,2067017028,2067018028,2067019028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2067001029,null,2067002029,{"$f":"K42+1000","v":2067003029},2067004029,2067005029,2067006029,2067007029,2067008029,2067009029,2067010029,2067011029,2067012029,2067013029,2067014029,2067015029,2067016029,2067017029,2067018029,2067019029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2067001030,null,2067002030,{"$f":"K43+1000","v":2067003030},2067004030,2067005030,2067006030,2067007030,2067008030,2067009030,2067010030,2067011030,2067012030,2067013030,2067014030,2067015030,2067016030,2067017030,2067018030,2067019030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2067001031,null,2067002031,{"$f":"K44+1000","v":2067003031},2067004031,2067005031,2067006031,2067007031,2067008031,2067009031,2067010031,2067011031,2067012031,2067013031,2067014031,2067015031,2067016031,2067017031,2067018031,2067019031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2067001032,null,2067002032,{"$f":"K45+1000","v":2067003032},2067004032,2067005032,2067006032,2067007032,2067008032,2067009032,2067010032,2067011032,2067012032,2067013032,2067014032,2067015032,2067016032,2067017032,2067018032,2067019032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2067001033,null,2067002033,{"$f":"K46+1000","v":2067003033},2067004033,2067005033,2067006033,2067007033,2067008033,2067009033,2067010033,2067011033,2067012033,2067013033,2067014033,2067015033,2067016033,2067017033,2067018033,2067019033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2067001034,null,2067002034,{"$f":"K47+1000","v":2067003034},2067004034,2067005034,2067006034,2067007034,2067008034,2067009034,2067010034,2067011034,2067012034,2067013034,2067014034,2067015034,2067016034,2067017034,2067018034,2067019034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2067001035,null,2067002035,{"$f":"K48+1000","v":2067003035},2067004035,2067005035,2067006035,2067007035,2067008035,2067009035,2067010035,2067011035,2067012035,2067013035,2067014035,2067015035,2067016035,2067017035,2067018035,2067019035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2067001036,null,2067002036,{"$f":"K49+1000","v":2067003036},2067004036,2067005036,2067006036,2067007036,2067008036,2067009036,2067010036,2067011036,2067012036,2067013036,2067014036,2067015036,2067016036,2067017036,2067018036,2067019036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2067001037,null,2067002037,{"$f":"K50+1000","v":2067003037},2067004037,2067005037,2067006037,2067007037,2067008037,2067009037,2067010037,2067011037,2067012037,2067013037,2067014037,2067015037,2067016037,2067017037,2067018037,2067019037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2067001038,null,2067002038,{"$f":"K51+1000","v":2067003038},2067004038,2067005038,2067006038,2067007038,2067008038,2067009038,2067010038,2067011038,2067012038,2067013038,2067014038,2067015038,2067016038,2067017038,2067018038,2067019038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2067001039,null,2067002039,{"$f":"K52+1000","v":2067003039},2067004039,2067005039,2067006039,2067007039,2067008039,2067009039,2067010039,2067011039,2067012039,2067013039,2067014039,2067015039,2067016039,2067017039,2067018039,2067019039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2067001040,null,2067002040,{"$f":"K53+1000","v":2067003040},2067004040,2067005040,2067006040,2067007040,2067008040,2067009040,2067010040,2067011040,2067012040,2067013040,2067014040,2067015040,2067016040,2067017040,2067018040,2067019040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2067001041,null,2067002041,{"$f":"K54+1000","v":2067003041},2067004041,2067005041,2067006041,2067007041,2067008041,2067009041,2067010041,2067011041,2067012041,2067013041,2067014041,2067015041,2067016041,2067017041,2067018041,2067019041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2067001042,null,2067002042,{"$f":"K55+1000","v":2067003042},2067004042,2067005042,2067006042,2067007042,2067008042,2067009042,2067010042,2067011042,2067012042,2067013042,2067014042,2067015042,2067016042,2067017042,2067018042,2067019042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2067001043,null,2067002043,{"$f":"K56+1000","v":2067003043},2067004043,2067005043,2067006043,2067007043,2067008043,2067009043,2067010043,2067011043,2067012043,2067013043,2067014043,2067015043,2067016043,2067017043,2067018043,2067019043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2067001044,null,2067002044,{"$f":"K57+1000","v":2067003044},2067004044,2067005044,2067006044,2067007044,2067008044,2067009044,2067010044,2067011044,2067012044,2067013044,2067014044,2067015044,2067016044,2067017044,2067018044,2067019044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2067001045,null,2067002045,{"$f":"K58+1000","v":2067003045},2067004045,2067005045,2067006045,2067007045,2067008045,2067009045,2067010045,2067011045,2067012045,2067013045,2067014045,2067015045,2067016045,2067017045,2067018045,2067019045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2067001046,null,2067002046,{"$f":"K59+1000","v":2067003046},2067004046,2067005046,2067006046,2067007046,2067008046,2067009046,2067010046,2067011046,2067012046,2067013046,2067014046,2067015046,2067016046,2067017046,2067018046,2067019046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2067001047,null,2067002047,{"$f":"K60+1000","v":2067003047},2067004047,2067005047,2067006047,2067007047,2067008047,2067009047,2067010047,2067011047,2067012047,2067013047,2067014047,2067015047,2067016047,2067017047,2067018047,2067019047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2067001048,null,2067002048,{"$f":"K61+1000","v":2067003048},2067004048,2067005048,2067006048,2067007048,2067008048,2067009048,2067010048,2067011048,2067012048,2067013048,2067014048,2067015048,2067016048,2067017048,2067018048,2067019048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2067001049,null,2067002049,{"$f":"K62+1000","v":2067003049},2067004049,2067005049,2067006049,2067007049,2067008049,2067009049,2067010049,2067011049,2067012049,2067013049,2067014049,2067015049,2067016049,2067017049,2067018049,2067019049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2067001050,null,2067002050,{"$f":"K63+1000","v":2067003050},2067004050,2067005050,2067006050,2067007050,2067008050,2067009050,2067010050,2067011050,2067012050,2067013050,2067014050,2067015050,2067016050,2067017050,2067018050,2067019050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2067001051,null,2067002051,{"$f":"K64+1000","v":2067003051},2067004051,2067005051,2067006051,2067007051,2067008051,2067009051,2067010051,2067011051,2067012051,2067013051,2067014051,2067015051,2067016051,2067017051,2067018051,2067019051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2067001052,null,2067002052,{"$f":"K65+1000","v":2067003052},2067004052,2067005052,2067006052,2067007052,2067008052,2067009052,2067010052,2067011052,2067012052,2067013052,2067014052,2067015052,2067016052,2067017052,2067018052,2067019052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2067001053,null,2067002053,{"$f":"K66+1000","v":2067003053},2067004053,2067005053,2067006053,2067007053,2067008053,2067009053,2067010053,2067011053,2067012053,2067013053,2067014053,2067015053,2067016053,2067017053,2067018053,2067019053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2067001054,null,2067002054,{"$f":"K67+1000","v":2067003054},2067004054,2067005054,2067006054,2067007054,2067008054,2067009054,2067010054,2067011054,2067012054,2067013054,2067014054,2067015054,2067016054,2067017054,2067018054,2067019054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2067001055,null,2067002055,{"$f":"K68+1000","v":2067003055},2067004055,2067005055,2067006055,2067007055,2067008055,2067009055,2067010055,2067011055,2067012055,2067013055,2067014055,2067015055,2067016055,2067017055,2067018055,2067019055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2067001056,null,2067002056,{"$f":"K69+1000","v":2067003056},2067004056,2067005056,2067006056,2067007056,2067008056,2067009056,2067010056,2067011056,2067012056,2067013056,2067014056,2067015056,2067016056,2067017056,2067018056,2067019056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2067001057,null,2067002057,{"$f":"K70+1000","v":2067003057},2067004057,2067005057,2067006057,2067007057,2067008057,2067009057,2067010057,2067011057,2067012057,2067013057,2067014057,2067015057,2067016057,2067017057,2067018057,2067019057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2067001058,null,2067002058,{"$f":"K71+1000","v":2067003058},2067004058,2067005058,2067006058,2067007058,2067008058,2067009058,2067010058,2067011058,2067012058,2067013058,2067014058,2067015058,2067016058,2067017058,2067018058,2067019058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2067001059,null,2067002059,{"$f":"K72+1000","v":2067003059},2067004059,2067005059,2067006059,2067007059,2067008059,2067009059,2067010059,2067011059,2067012059,2067013059,2067014059,2067015059,2067016059,2067017059,2067018059,2067019059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2067001060,null,2067002060,{"$f":"K73+1000","v":2067003060},2067004060,2067005060,2067006060,2067007060,2067008060,2067009060,2067010060,2067011060,2067012060,2067013060,2067014060,2067015060,2067016060,2067017060,2067018060,2067019060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2067001061,null,2067002061,{"$f":"K74+1000","v":2067003061},2067004061,2067005061,2067006061,2067007061,2067008061,2067009061,2067010061,2067011061,2067012061,2067013061,2067014061,2067015061,2067016061,2067017061,2067018061,2067019061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2067001062},null,{"$f":"K74+1","v":2067002062},null,null,null,null,null,null,{"$f":"R74+1","v":2067009062},null,null,null,null,{"$f":"W74+1","v":2067014062},null,null,null,null,{"$f":"AB74+1","v":2067019062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2067001063},null,{"$f":"K78+1","v":2067002063},null,null,null,null,null,null,{"$f":"R78+1","v":2067009063},null,null,null,null,{"$f":"W78+1","v":2067014063},null,null,null,null,{"$f":"AB78+1","v":2067019063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2067001064},null,{"$f":"K79+1","v":2067002064},null,null,null,null,null,null,{"$f":"R79+1","v":2067009064},null,null,null,null,{"$f":"W79+1","v":2067014064},null,null,null,null,{"$f":"AB79+1","v":2067019064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2067001065},null,{"$f":"K80+1","v":2067002065},null,null,null,null,null,null,{"$f":"R80+1","v":2067009065},null,null,null,null,{"$f":"W80+1","v":2067014065},null,null,null,null,{"$f":"AB80+1","v":2067019065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2067001066},null,{"$f":"K81+1","v":2067002066},null,null,null,null,null,null,{"$f":"R81+1","v":2067009066},null,null,null,null,{"$f":"W81+1","v":2067014066},null,null,null,null,{"$f":"AB81+1","v":2067019066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2067000000}]

{"sheet":"Life Insurer-Funeral Group","index":79,"n_rows":85,"n_cols":11,"rows_kept":85,"cut":false,"hidden":true,"merged":[[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[100,2,100,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9]]}
[]
[null,null,"Funeral - Group"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Funeral - Group"]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2064001001,null,{"$f":"I11+1000","v":2064002001}]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2064001002},null,{"$f":"I12+1000","v":2064002002}]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2064001003},null,{"$f":"I13+1000","v":2064002003}]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2064001004,null,2064002004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2064001005,null,2064002005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2064001006,null,2064002006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2064001007,null,2064002007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2064001008,null,2064002008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2064001009},null,{"$f":"I22+1000","v":2064002009}]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2064001010},null,2064002010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2064001011,null,2064002011]
[null,null,null,"2.3.1","Partially;",null,null,null,2064001012,null,2064002012]
[null,null,null,"2.3.2","Fully",null,null,null,2064001013,null,2064002013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2064001014,null,2064002014]
[null,null,null,"2.4.1","Partially;",null,null,null,2064001015,null,2064002015]
[null,null,null,"2.4.2","Fully",null,null,null,2064001016,null,2064002016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2064001017,null,2064002017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2064001018,null,2064002018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2064001019,null,2064002019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2064001020,null,2064002020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2064001021,null,2064002021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2064001022,null,2064002022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2064001023,null,2064002023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2064001024,null,2064002024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2064001025,null,2064002025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2064001026,null,2064002026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2064001027,null,2064002027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2064001028,null,2064002028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2064001029,null,2064002029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2064001030,null,2064002030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2064001031,null,2064002031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2064001032,null,2064002032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2064001033,null,2064002033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2064001034,null,2064002034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2064001035,null,2064002035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2064001036,null,2064002036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2064001037,null,2064002037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2064001038,null,2064002038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2064001039,null,2064002039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2064001040,null,2064002040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2064001041,null,2064002041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2064001042,null,2064002042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2064001043,null,2064002043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2064001044,null,2064002044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2064001045,null,2064002045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2064001046,null,2064002046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2064001047,null,2064002047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2064001048,null,2064002048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2064001049,null,2064002049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2064001050,null,2064002050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2064001051,null,2064002051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2064001052,null,2064002052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2064001053,null,2064002053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2064001054,null,2064002054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2064001055,null,2064002055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2064001056,null,2064002056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2064001057,null,2064002057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2064001058,null,2064002058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2064001059,null,2064002059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2064001060,null,2064002060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2064001061,null,2064002061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2064001062},null,{"$f":"I78+1000","v":2064002062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2064001063},null,{"$f":"I79+1000","v":2064002063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2064001064},null,{"$f":"I80+1000","v":2064002064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2064001065},null,{"$f":"I81+1000","v":2064002065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2064001066},null,{"$f":"I82+1000","v":2064002066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2064000000}]

{"sheet":"Life Insurer-Risk Funeral","index":80,"n_rows":85,"n_cols":11,"rows_kept":85,"cut":false,"hidden":true,"merged":[[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[100,2,100,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9]]}
[]
[null,null,"Funeral - Individually risk rated  "]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Funeral - Individually risk rated  "]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2066001001,null,{"$f":"I11+1000","v":2066002001}]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2066001002},null,{"$f":"I12+1000","v":2066002002}]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2066001003},null,{"$f":"I13+1000","v":2066002003}]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2066001004,null,2066002004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2066001005,null,2066002005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2066001006,null,2066002006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2066001007,null,2066002007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2066001008,null,2066002008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2066001009},null,{"$f":"I22+1000","v":2066002009}]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2066001010},null,2066002010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2066001011,null,2066002011]
[null,null,null,"2.3.1","Partially;",null,null,null,2066001012,null,2066002012]
[null,null,null,"2.3.2","Fully",null,null,null,2066001013,null,2066002013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2066001014,null,2066002014]
[null,null,null,"2.4.1","Partially;",null,null,null,2066001015,null,2066002015]
[null,null,null,"2.4.2","Fully",null,null,null,2066001016,null,2066002016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2066001017,null,2066002017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2066001018,null,2066002018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2066001019,null,2066002019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2066001020,null,2066002020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2066001021,null,2066002021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2066001022,null,2066002022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2066001023,null,2066002023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2066001024,null,2066002024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2066001025,null,2066002025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2066001026,null,2066002026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2066001027,null,2066002027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2066001028,null,2066002028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2066001029,null,2066002029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2066001030,null,2066002030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2066001031,null,2066002031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2066001032,null,2066002032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2066001033,null,2066002033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2066001034,null,2066002034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2066001035,null,2066002035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2066001036,null,2066002036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2066001037,null,2066002037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2066001038,null,2066002038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2066001039,null,2066002039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2066001040,null,2066002040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2066001041,null,2066002041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2066001042,null,2066002042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2066001043,null,2066002043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2066001044,null,2066002044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2066001045,null,2066002045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2066001046,null,2066002046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2066001047,null,2066002047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2066001048,null,2066002048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2066001049,null,2066002049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2066001050,null,2066002050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2066001051,null,2066002051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2066001052,null,2066002052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2066001053,null,2066002053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2066001054,null,2066002054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2066001055,null,2066002055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2066001056,null,2066002056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2066001057,null,2066002057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2066001058,null,2066002058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2066001059,null,2066002059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2066001060,null,2066002060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2066001061,null,2066002061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2066001062},null,{"$f":"I78+1000","v":2066002062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2066001063},null,{"$f":"I79+1000","v":2066002063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2066001064},null,{"$f":"I80+1000","v":2066002064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2066001065},null,{"$f":"I81+1000","v":2066002065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2066001066},null,{"$f":"I82+1000","v":2066002066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2066000000}]

{"sheet":"Life Insurer-Fund Risk Group","index":81,"n_rows":85,"n_cols":13,"rows_kept":85,"cut":false,"hidden":true,"merged":[[5,12,6,12],[96,2,96,9],[97,2,97,9],[98,2,98,9],[99,2,99,9],[5,10,6,10],[100,2,100,9],[5,11,6,11],[90,2,90,9],[91,2,91,9],[92,2,92,9],[93,2,93,9],[94,2,94,9],[95,2,95,9],[84,2,84,9],[85,2,85,9],[86,2,86,9],[87,2,87,9],[88,2,88,9],[89,2,89,9],[5,6,6,6],[5,8,6,8]]}
[]
[null,null,"Fund Risk - Group"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Death","Disability (lump sum)","Disability (recurring payment)"]
[]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
["LoB_5a",null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"8 , 52",null,2065001001,null,{"$f":"I11+1000","v":2065002001},{"$f":"K11+1000","v":2065003001},2065004001]
[null,null,1.2,null,"State the number of new benefits issued in the reporting period as per the breakdown below:",null,8,null,{"$f":"I11+1","v":2065001002},null,{"$f":"I12+1000","v":2065002002},2065003002,2065004002]
[null,null,null,"1.2.1","Existing benefit;",null,null,null,{"$f":"I12+1","v":2065001003},null,{"$f":"I13+1000","v":2065002003},2065003003,2065004003]
[null,null,null,"1.2.2","New Benefit;",null,null,null,2065001004,null,2065002004,2065003004,2065004004]
[null,null,null,"1.2.3","Rebranded benefit;",null,null,null,2065001005,null,2065002005,2065003005,2065004005]
[null,null,null,"1.2.4","Enhanced benefit",null,null,null,2065001006,null,2065002006,2065003006,2065004006]
[null,null,1.3,null,"State the number of benefits that were decreased in value in the reporting period",null,"8 , 52",null,2065001007,null,2065002007,2065003007,2065004007]
[null,null,1.4,null,"State the number of benefits that were terminated by the policyholder in the reporting period.",null,"8 , 14 , 52",null,2065001008,null,2065002008,2065003008,2065004008]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period.",null,null,null,{"$f":"I18+1","v":2065001009},null,{"$f":"I22+1000","v":2065002009},{"$f":"K22+1000","v":2065003009},2065004009]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period.",null,null,null,{"$f":"I22+1","v":2065001010},null,2065002010,2065003010,2065004010]
[null,null,2.2999999999999998,null,"State the number of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2065001011,null,2065002011,2065003011,2065004011]
[null,null,null,"2.3.1","Partially;",null,null,null,2065001012,null,2065002012,2065003012,2065004012]
[null,null,null,"2.3.2","Fully",null,null,null,2065001013,null,2065002013,2065003013,2065004013]
[null,null,2.4,null,"State the value of claims that were settled in the reporting period as per the breakdown below:",null,null,null,2065001014,null,2065002014,2065003014,2065004014]
[null,null,null,"2.4.1","Partially;",null,null,null,2065001015,null,2065002015,2065003015,2065004015]
[null,null,null,"2.4.2","Fully",null,null,null,2065001016,null,2065002016,2065003016,2065004016]
[null,null,2.5,null,"State the number of claims that were paid in the reporting period.",null,null,null,2065001017,null,2065002017,2065003017,2065004017]
[null,null,2.6,null,"State the value of claims that were paid in the reporting period.",null,null,null,2065001018,null,2065002018,2065003018,2065004018]
[null,null,2.7,null,"State the number of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2065001019,null,2065002019,2065003019,2065004019]
[null,null,null,"2.7.1","Peril not covered;",null,null,null,2065001020,null,2065002020,2065003020,2065004020]
[null,null,null,"2.7.2","Premium not received;",null,null,null,2065001021,null,2065002021,2065003021,2065004021]
[null,null,null,"2.7.3","Material misrepresentation;",null,null,null,2065001022,null,2065002022,2065003022,2065004022]
[null,null,null,"2.7.4","Within waiting period;",null,null,null,2065001023,null,2065002023,2065003023,2065004023]
[null,null,null,"2.7.5","Pre-existing condition;",null,null,null,2065001024,null,2065002024,2065003024,2065004024]
[null,null,null,"2.7.6","Medicals outstanding;",null,null,null,2065001025,null,2065002025,2065003025,2065004025]
[null,null,null,"2.7.7","Other (please specify in Comments section).",null,null,null,2065001026,null,2065002026,2065003026,2065004026]
[null,null,2.8,null,"State the value of claims repudiated in the reporting period as per the breakdown below:",null,17,null,2065001027,null,2065002027,2065003027,2065004027]
[null,null,null,"2.8.1","Peril not covered;",null,null,null,2065001028,null,2065002028,2065003028,2065004028]
[null,null,null,"2.8.2","Premium not received;",null,null,null,2065001029,null,2065002029,{"$f":"K42+1000","v":2065003029},2065004029]
[null,null,null,"2.8.3","Material misrepresentation;",null,null,null,2065001030,null,2065002030,2065003030,2065004030]
[null,null,null,"2.8.4","Within waiting period;",null,null,null,2065001031,null,2065002031,2065003031,2065004031]
[null,null,null,"2.8.5","Pre-existing condition;",null,null,null,2065001032,null,2065002032,2065003032,2065004032]
[null,null,null,"2.8.6","Medicals outstanding;",null,null,null,2065001033,null,2065002033,2065003033,2065004033]
[null,null,null,"2.8.7","Other (please specify in Comments section).",null,null,null,2065001034,null,2065002034,2065003034,2065004034]
[null,null,2.9,null,"State the number of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2065001035,null,2065002035,2065003035,2065004035]
[null,null,null,"2.9.1","Documents/Information outstanding;",null,null,null,2065001036,null,2065002036,2065003036,2065004036]
[null,null,null,"2.9.2","Other (please specify in Comments section).",null,null,null,2065001037,null,2065002037,2065003037,2065004037]
[null,null,2.1,null,"State the value of claims that were withdrawn in the reporting period as per the breakdown below:",null,null,null,2065001038,null,2065002038,2065003038,2065004038]
[null,null,null,"2.10.1","Documents/Information outstanding;",null,null,null,2065001039,null,2065002039,2065003039,2065004039]
[null,null,null,"2.10.2","Other (please specify in Comments section).",null,null,null,2065001040,null,2065002040,2065003040,2065004040]
[null,null,2.11,null,"State the number of claims outstanding at the end of the reporting period as per the breakdown below:",null,16,null,2065001041,null,2065002041,2065003041,2065004041]
[null,null,null,"2.11.1","0 - 15 days;",null,null,null,2065001042,null,2065002042,2065003042,2065004042]
[null,null,null,"2.11.2","116 - 30 days;",null,null,null,2065001043,null,2065002043,2065003043,2065004043]
[null,null,null,"2.11.3","31 - 60 days;",null,null,null,2065001044,null,2065002044,2065003044,2065004044]
[null,null,null,"2.11.4","61 - 90 days;",null,null,null,2065001045,null,2065002045,2065003045,2065004045]
[null,null,null,"2.11.5","More than 90 days",null,null,null,2065001046,null,2065002046,2065003046,2065004046]
[null,null,2.12,null,"State the total number of claims referred for forensic or further investigations in the reporting period",null,null,null,2065001047,null,2065002047,2065003047,2065004047]
[null,null,2.13,null,"State the average turn-around-time to complete the investigation as per the breakdown below:",null,null,null,2065001048,null,2065002048,2065003048,2065004048]
[null,null,null,"2.13.1","0 - 15 days;",null,null,null,2065001049,null,2065002049,{"$f":"K62+1000","v":2065003049},2065004049]
[null,null,null,"2.13.2","116 - 30 days;",null,null,null,2065001050,null,2065002050,2065003050,2065004050]
[null,null,null,"2.13.3","31 - 60 days;",null,null,null,2065001051,null,2065002051,2065003051,2065004051]
[null,null,null,"2.13.4","61 - 90 days;",null,null,null,2065001052,null,2065002052,2065003052,2065004052]
[null,null,null,"2.13.5","More than 90 days",null,null,null,2065001053,null,2065002053,2065003053,2065004053]
[null,null,2.14,null,"State the number of claims repudiated during the reporting period after they were referred for further investigations",null,17,null,2065001054,null,2065002054,2065003054,2065004054]
[null,null,2.15,null,"State the number of claims finalised in the reporting period as per the breakdown below:",null,null,null,2065001055,null,2065002055,2065003055,2065004055]
[null,null,null,"2.15.1","0 - 2 days;",null,null,null,2065001056,null,2065002056,2065003056,2065004056]
[null,null,null,"2.15.2","3 - 15 days;",null,null,null,2065001057,null,2065002057,2065003057,2065004057]
[null,null,null,"2.15.3","116 - 30 days;",null,null,null,2065001058,null,2065002058,2065003058,2065004058]
[null,null,null,"2.15.4","31 - 60 days;",null,null,null,2065001059,null,2065002059,2065003059,2065004059]
[null,null,null,"2.15.5","61 - 90 days;",null,null,null,2065001060,null,2065002060,2065003060,2065004060]
[null,null,null,"2.15.6","More than 90 days",null,null,null,2065001061,null,2065002061,2065003061,2065004061]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I74+1","v":2065001062},null,{"$f":"I78+1000","v":2065002062}]
[null,null,3.2,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I78+1","v":2065001063},null,{"$f":"I79+1000","v":2065002063}]
[null,null,3.3,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I79+1","v":2065001064},null,{"$f":"I80+1000","v":2065002064}]
[null,null,3.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I80+1","v":2065001065},null,{"$f":"I81+1000","v":2065002065}]
[null,null,3.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I81+1","v":2065001066},null,{"$f":"I82+1000","v":2065002066}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I11-1001","v":2065000000}]

{"sheet":"Life insurer - Ind_C","index":82,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9],[35,2,35,9],[41,2,41,9],[42,2,42,9],[49,2,49,9],[50,2,50,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9]]}
[]
[null,null,"Individual Investment - Combination"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual Investment - Combination"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for policy withdrawals that were received by the insurer in the reporting period.",null,57,null,2068001001,null,{"$f":"I12+1000","v":2068002001}]
[null,null,1.2,null,"State the total value of the instructions to withdraw received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2068001002},null,{"$f":"I13+1000","v":2068002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,{"$f":"I13+1","v":2068001003},null,{"$f":"I14+1000","v":2068002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,2068001004,null,2068002004]
[null,null,1.5,null,"State the number of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2068001005,null,2068002005]
[null,null,1.6,null,"State the value of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2068001006,null,2068002006]
[null,null,1.7,null,"State the number of withdrawal instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2068001007,null,2068002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2068001008,null,2068002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2068001009,null,2068002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2068001010,null,2068002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2068001011,null,2068002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2068001012,null,2068002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2068001013,null,2068002013]
[null,null,1.8,null,"State the value of withdrawal instructions not yet finalised at the end of the reporting period. ",null,null,null,2068001014,null,2068002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2068001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2068001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2068001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2068001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2068001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2068000000}]

{"sheet":"Life insurer - Ind_W","index":83,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9],[42,2,42,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9]]}
[]
[null,null,"Individual Investment - With discretionary participation features"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual Investment - With discretionary participation features"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for policy withdrawals that were received by the insurer in the reporting period.",null,57,null,2069001001,null,{"$f":"I12+1000","v":2069002001}]
[null,null,1.2,null,"State the total value of the instructions to withdraw received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2069001002},null,{"$f":"I13+1000","v":2069002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,{"$f":"I13+1","v":2069001003},null,{"$f":"I14+1000","v":2069002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,2069001004,null,2069002004]
[null,null,1.5,null,"State the number of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2069001005,null,2069002005]
[null,null,1.6,null,"State the value of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2069001006,null,2069002006]
[null,null,1.7,null,"State the number of withdrawal instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2069001007,null,2069002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2069001008,null,2069002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2069001009,null,2069002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2069001010,null,2069002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2069001011,null,2069002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2069001012,null,2069002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2069001013,null,2069002013]
[null,null,1.8,null,"State the value of withdrawal instructions not yet finalised at the end of the reporting period. ",null,null,null,2069001014,null,2069002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2069001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2069001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2069001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2069001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2069001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2069000000}]

{"sheet":"Life insurer - Ind_MR","index":84,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9],[42,2,42,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9]]}
[]
[null,null,"Individual Investment - Market Related"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual Investment - Market Related"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for policy withdrawals that were received by the insurer in the reporting period.",null,57,null,2070001001,null,{"$f":"I12+1000","v":2070002001}]
[null,null,1.2,null,"State the total value of the instructions to withdraw received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2070001002},null,{"$f":"I13+1000","v":2070002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,{"$f":"I13+1","v":2070001003},null,{"$f":"I14+1000","v":2070002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,2070001004,null,2070002004]
[null,null,1.5,null,"State the number of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2070001005,null,2070002005]
[null,null,1.6,null,"State the value of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2070001006,null,2070002006]
[null,null,1.7,null,"State the number of withdrawal instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2070001007,null,2070002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2070001008,null,2070002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2070001009,null,2070002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2070001010,null,2070002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2070001011,null,2070002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2070001012,null,2070002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2070001013,null,2070002013]
[null,null,1.8,null,"State the value of withdrawal instructions not yet finalised at the end of the reporting period. ",null,null,null,2070001014,null,2070002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2070001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2070001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2070001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2070001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2070001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2070000000}]

{"sheet":"Life insurer - Ind_G","index":85,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9],[42,2,42,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9]]}
[]
[null,null,"Individual Investment - Guaranteed (partially or fully)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual Investment - Guaranteed (partially or fully)"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for policy withdrawals that were received by the insurer in the reporting period.",null,57,null,2071001001,null,{"$f":"I12+1000","v":2071002001}]
[null,null,1.2,null,"State the total value of the instructions to withdraw received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2071001002},null,{"$f":"I13+1000","v":2071002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,{"$f":"I13+1","v":2071001003},null,{"$f":"I14+1000","v":2071002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,2071001004,null,2071002004]
[null,null,1.5,null,"State the number of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2071001005,null,2071002005]
[null,null,1.6,null,"State the value of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2071001006,null,2071002006]
[null,null,1.7,null,"State the number of withdrawal instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2071001007,null,2071002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2071001008,null,2071002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2071001009,null,2071002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2071001010,null,2071002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2071001011,null,2071002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2071001012,null,2071002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2071001013,null,2071002013]
[null,null,1.8,null,"State the value of withdrawal instructions not yet finalised at the end of the reporting period. ",null,null,null,2071001014,null,2071002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2071001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2071001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2071001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2071001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2071001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2071000000}]

{"sheet":"Life insurer - Individual Inves","index":86,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9]]}
[]
[null,null,"Individual Investment - Linked"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individual Investment - Linked"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for policy withdrawals that were received by the insurer in the reporting period.",null,57,null,2072001001,null,{"$f":"I12+1000","v":2072002001}]
[null,null,1.2,null,"State the total value of the instructions to withdraw received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2072001002},null,{"$f":"I13+1000","v":2072002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,{"$f":"I13+1","v":2072001003},null,{"$f":"I14+1000","v":2072002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of withdrawal instructions. ",null,57,null,2072001004,null,2072002004]
[null,null,1.5,null,"State the number of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2072001005,null,2072002005]
[null,null,1.6,null,"State the value of withdrawal instructions which were rejected/declined in the reporting period. ",null,null,null,2072001006,null,2072002006]
[null,null,1.7,null,"State the number of withdrawal instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2072001007,null,2072002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2072001008,null,2072002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2072001009,null,2072002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2072001010,null,2072002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2072001011,null,2072002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2072001012,null,2072002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2072001013,null,2072002013]
[null,null,1.8,null,"State the value of withdrawal instructions not yet finalised at the end of the reporting period. ",null,null,null,2072001014,null,2072002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2072001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2072001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2072001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2072001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2072001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2072000000}]

{"sheet":"Life insurer - Income Drawd_G","index":87,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9],[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9]]}
[]
[null,null,"Income drawdown - Guaranteed (Partially or fully)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Income drawdown - Guaranteed (Partially or fully)"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2073001001,null,{"$f":"I12+1000","v":2073002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2073001002},null,{"$f":"I13+1000","v":2073002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2073001003},null,{"$f":"I14+1000","v":2073002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2073001004,null,2073002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2073001005,null,2073002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2073001006,null,2073002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2073001007,null,2073002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2073001008,null,2073002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2073001009,null,2073002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2073001010,null,2073002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2073001011,null,2073002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2073001012,null,2073002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2073001013,null,2073002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2073001014,null,2073002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2073001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2073001016}]
[null,null,2.2000000000000002,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2073001017}]
[null,null,2.2999999999999998,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2073001018}]
[null,null,2.4,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2073001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2073000000}]

{"sheet":"Life insurer - Income Drawd_MR","index":88,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9],[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9]]}
[]
[null,null,"Income drawdown - Market Related"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Income drawdown - Market Related"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2074001001,null,{"$f":"I12+1000","v":2074002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2074001002},null,{"$f":"I13+1000","v":2074002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2074001003},null,{"$f":"I14+1000","v":2074002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2074001004,null,2074002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2074001005,null,2074002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2074001006,null,2074002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2074001007,null,2074002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2074001008,null,2074002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2074001009,null,2074002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2074001010,null,2074002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2074001011,null,2074002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2074001012,null,2074002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2074001013,null,2074002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2074001014,null,2074002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2074001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2074001016}]
[null,null,2.2000000000000002,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2074001017}]
[null,null,2.2999999999999998,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2074001018}]
[null,null,2.4,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2074001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2074000000}]

{"sheet":"Life insurer - Income Drawd_W","index":89,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9],[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9]]}
[]
[null,null,"Income drawdown - With discretionary participation features"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Income drawdown - With discretionary participation features"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2075001001,null,{"$f":"I12+1000","v":2075002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2075001002},null,{"$f":"I13+1000","v":2075002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2075001003},null,{"$f":"I14+1000","v":2075002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2075001004,null,2075002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2075001005,null,2075002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2075001006,null,2075002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2075001007,null,2075002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2075001008,null,2075002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2075001009,null,2075002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2075001010,null,2075002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2075001011,null,2075002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2075001012,null,2075002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2075001013,null,2075002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2075001014,null,2075002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2075001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2075001016}]
[null,null,2.2000000000000002,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2075001017}]
[null,null,2.2999999999999998,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2075001018}]
[null,null,2.4,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2075001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2075000000}]

{"sheet":"Life insurer - Income Drawd_C","index":90,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9],[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9]]}
[]
[null,null,"Income drawdown - Combination"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Income drawdown - Combination"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2076001001,null,{"$f":"I12+1000","v":2076002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2076001002},null,{"$f":"I13+1000","v":2076002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2076001003},null,{"$f":"I14+1000","v":2076002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2076001004,null,2076002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2076001005,null,2076002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2076001006,null,2076002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2076001007,null,2076002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2076001008,null,2076002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2076001009,null,2076002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2076001010,null,2076002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2076001011,null,2076002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2076001012,null,2076002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2076001013,null,2076002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2076001014,null,2076002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2076001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2076001016}]
[null,null,2.2000000000000002,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2076001017}]
[null,null,2.2999999999999998,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2076001018}]
[null,null,2.4,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2076001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2076000000}]

{"sheet":"Life insurer - Income Drawdown","index":91,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[42,2,42,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[41,2,41,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[48,2,48,9]]}
[]
[null,null,"Income drawdown - Linked"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Income drawdown - Linked"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2077001001,null,{"$f":"I12+1000","v":2077002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2077001002},null,{"$f":"I13+1000","v":2077002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2077001003},null,{"$f":"I14+1000","v":2077002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2077001004,null,2077002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2077001005,null,2077002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2077001006,null,2077002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2077001007,null,2077002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2077001008,null,2077002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2077001009,null,2077002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2077001010,null,2077002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2077001011,null,2077002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2077001012,null,2077002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2077001013,null,2077002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2077001014,null,2077002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2077001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2077001016}]
[null,null,2.2000000000000002,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2077001017}]
[null,null,2.2999999999999998,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2077001018}]
[null,null,2.4,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2077001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2077000000}]

{"sheet":"Life Insurer-Life Annuities_C","index":92,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[42,2,42,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[41,2,41,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9]]}
[]
[null,null,"Life Annuities - Combination"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Life Annuities - Combination"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2078001001,null,{"$f":"I12+1000","v":2078002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2078001002},null,{"$f":"I13+1000","v":2078002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2078001003},null,{"$f":"I14+1000","v":2078002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2078001004,null,2078002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2078001005,null,2078002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2078001006,null,2078002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2078001007,null,2078002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2078001008,null,2078002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2078001009,null,2078002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2078001010,null,2078002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2078001011,null,2078002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2078001012,null,2078002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2078001013,null,2078002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2078001014,null,2078002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2078001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2078001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2078001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2078001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2078001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2078000000}]

{"sheet":"Life Insurer-Life Annuities_W","index":93,"n_rows":52,"n_cols":11,"rows_kept":52,"cut":false,"hidden":true,"merged":[[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[42,2,42,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[41,2,41,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9]]}
[]
[null,null,"Life Annuities - With discretionary participation features"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Life Annuities - With discretionary participation features"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2079001001,null,{"$f":"I12+1000","v":2079002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2079001002},null,{"$f":"I13+1000","v":2079002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2079001003},null,{"$f":"I14+1000","v":2079002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2079001004,null,2079002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2079001005,null,2079002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2079001006,null,2079002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2079001007,null,2079002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2079001008,null,2079002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2079001009,null,2079002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2079001010,null,2079002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2079001011,null,2079002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2079001012,null,2079002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2079001013,null,2079002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2079001014,null,2079002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2079001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2079001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2079001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2079001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2079001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2079000000}]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,1]

{"sheet":"Life Insurer-Life Annuities_MR","index":94,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[42,2,42,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[41,2,41,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9]]}
[]
[null,null,"Life Annuities - Market Related"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Life Annuities - Market Related"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2080001001,null,{"$f":"I12+1000","v":2080002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2080001002},null,{"$f":"I13+1000","v":2080002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2080001003},null,{"$f":"I14+1000","v":2080002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2080001004,null,2080002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2080001005,null,2080002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2080001006,null,2080002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2080001007,null,2080002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2080001008,null,2080002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2080001009,null,2080002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2080001010,null,2080002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2080001011,null,2080002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2080001012,null,2080002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2080001013,null,2080002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2080001014,null,2080002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2080001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2080001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2080001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2080001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2080001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2080000000}]

{"sheet":"Life Insurer-Life Annuities_G","index":95,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[42,2,42,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[41,2,41,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9]]}
[]
[null,null,"Life Annuities - Guaranteed (Partially or fully)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Life Annuities - Guaranteed (Partially or fully)"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2081001001,null,{"$f":"I12+1000","v":2081002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2081001002},null,{"$f":"I13+1000","v":2081002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2081001003},null,{"$f":"I14+1000","v":2081002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2081001004,null,2081002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2081001005,null,2081002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2081001006,null,2081002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2081001007,null,2081002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2081001008,null,2081002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2081001009,null,2081002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2081001010,null,2081002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2081001011,null,2081002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2081001012,null,2081002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2081001013,null,2081002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2081001014,null,2081002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2081001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2081001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2081001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2081001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2081001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2081000000}]

{"sheet":"Life Insurer-Life Annuities","index":96,"n_rows":36,"n_cols":11,"rows_kept":36,"cut":false,"hidden":true,"merged":[[41,2,41,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[28,10,32,10],[35,2,35,9],[36,2,36,9],[37,2,37,9],[38,2,38,9],[39,2,39,9],[40,2,40,9],[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[42,2,42,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9]]}
[]
[null,null,"Life Annuities - Linked"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Life Annuities - Linked"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the number of instructions for payments that were received by the insurer in the reporting period.",null,57,null,2082001001,null,{"$f":"I12+1000","v":2082002001}]
[null,null,1.2,null,"State the total value of the instructions for payments received by the insurer in the reporting period. ",null,null,null,{"$f":"I12+1","v":2082001002},null,{"$f":"I13+1000","v":2082002002}]
[null,null,1.3,null,"State the number of payments made in the reporting period in respect of payment instructions. ",null,57,null,{"$f":"I13+1","v":2082001003},null,{"$f":"I14+1000","v":2082002003}]
[null,null,1.4,null,"State the total value of payments made in the reporting period in respect of payment instructions. ",null,57,null,2082001004,null,2082002004]
[null,null,1.5,null,"State the number of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2082001005,null,2082002005]
[null,null,1.6,null,"State the value of payment instructions which were rejected/declined in the reporting period. ",null,null,null,2082001006,null,2082002006]
[null,null,1.7,null,"State the number of payment instructions not yet finalised at the end of the reporting period as per the breakdown below:",null,null,null,2082001007,null,2082002007]
[null,null,null,"1.7.1","0 - 5 days;",null,null,null,2082001008,null,2082002008]
[null,null,null,"1.7.2","6 - 10 days;",null,null,null,2082001009,null,2082002009]
[null,null,null,"1.7.3","11 - 15 days;",null,null,null,2082001010,null,2082002010]
[null,null,null,"1.7.4","16 - 30 days;",null,null,null,2082001011,null,2082002011]
[null,null,null,"1.7.5","31 - 45 days;",null,null,null,2082001012,null,2082002012]
[null,null,null,"1.7.6","More than 45 days",null,null,null,2082001013,null,2082002013]
[null,null,1.8,null,"State the value of payment instructions not yet finalised at the end of the reporting period. ",null,null,null,2082001014,null,2082002014]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I25+1","v":2082001015}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,8,null,{"$f":"I29+1","v":2082001016}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I30+1","v":2082001017}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I31+1","v":2082001018}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I32+1","v":2082001019}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2082000000}]

{"sheet":"Life insurer- Fund Invest_C","index":97,"n_rows":59,"n_cols":12,"rows_kept":59,"cut":false,"hidden":true,"merged":[[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[69,2,69,9],[70,2,70,9],[64,2,64,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[51,10,55,11],[58,2,58,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[63,2,63,9]]}
[]
[null,null,"Fund Investments - Fund member policies (Combination)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Retirement annuities","Other"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2083001001,null,{"$f":"I12+1000","v":2083002001},{"$f":"K12+1000","v":2083003001}]
[null,null,1.2,null,"State the total value of all payments that were due to members in the reporting period.",null,null,null,2083001001,null,{"$f":"I13+1000","v":2083002001},{"$f":"K13+1000","v":2083003001}]
[null,null,1.3,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.1","Resignation;",null,57,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.2","Retirement;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.3","Death;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.4","Disability;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.5","Emigration;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,1.4,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.1","Resignation;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.2","Retirement;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.3","Death;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.4","Disability;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.5","Emigration;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.1","Resignation;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.2","Retirement;",null,8,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.3","Death;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.4","Disability;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.5","Emigration;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.1","Resignation;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.2","Retirement;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.3","Death;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.4","Disability;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.5","Emigration;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.1","Resignation;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.2","Retirement;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.3","Death;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.4","Disability;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.5","Emigration;",null,null,null,2083001001,null,2083002001,2083003001]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2083001001,null,2083002001,2083003001]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2083001002}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"I52+1","v":2083001003}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I53+1","v":2083001004}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I54+1","v":2083001005}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I55+1","v":2083001006}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2083000000}]

{"sheet":"Life insurer- Fund Invest_W","index":98,"n_rows":59,"n_cols":12,"rows_kept":59,"cut":false,"hidden":true,"merged":[[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[69,2,69,9],[70,2,70,9],[64,2,64,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[51,10,55,11],[58,2,58,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[63,2,63,9]]}
[]
[null,null,"Fund Investments - Fund member policies (With discretionary participation features)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Retirement annuities","Other"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2084001001,null,{"$f":"I12+1000","v":2084002001},{"$f":"K12+1000","v":2084003001}]
[null,null,1.2,null,"State the total value of all payments that were due to members in the reporting period.",null,null,null,2084001002,null,{"$f":"I13+1000","v":2084002002},{"$f":"K13+1000","v":2084003002}]
[null,null,1.3,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,2084001003,null,2084002003,2084003003]
[null,null,null,"1.3.1","Resignation;",null,57,null,2084001004,null,2084002004,2084003004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2084001005,null,2084002005,2084003005]
[null,null,null,"1.3.3","Death;",null,null,null,2084001006,null,2084002006,2084003006]
[null,null,null,"1.3.4","Disability;",null,null,null,2084001007,null,2084002007,2084003007]
[null,null,null,"1.3.5","Emigration;",null,null,null,2084001008,null,2084002008,2084003008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2084001009,null,2084002009,2084003009]
[null,null,1.4,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2084001010,null,2084002010,2084003010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2084001011,null,2084002011,2084003011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2084001012,null,2084002012,2084003012]
[null,null,null,"1.4.3","Death;",null,null,null,2084001013,null,2084002013,2084003013]
[null,null,null,"1.4.4","Disability;",null,null,null,2084001014,null,2084002014,2084003014]
[null,null,null,"1.4.5","Emigration;",null,null,null,2084001015,null,2084002015,2084003015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2084001016,null,2084002016,2084003016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2084001017,null,2084002017,2084003017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2084001018,null,2084002018,2084003018]
[null,null,null,"1.5.2","Retirement;",null,8,null,2084001019,null,2084002019,2084003019]
[null,null,null,"1.5.3","Death;",null,null,null,2084001020,null,2084002020,2084003020]
[null,null,null,"1.5.4","Disability;",null,null,null,2084001021,null,2084002021,2084003021]
[null,null,null,"1.5.5","Emigration;",null,null,null,2084001022,null,2084002022,2084003022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2084001023,null,2084002023,2084003023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,null,null,2084001024,null,2084002024,2084003024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2084001025,null,2084002025,2084003025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2084001026,null,2084002026,2084003026]
[null,null,null,"1.6.3","Death;",null,null,null,2084001027,null,2084002027,2084003027]
[null,null,null,"1.6.4","Disability;",null,null,null,2084001028,null,2084002028,2084003028]
[null,null,null,"1.6.5","Emigration;",null,null,null,2084001029,null,2084002029,2084003029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2084001030,null,2084002030,2084003030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,null,null,2084001031,null,2084002031,2084003031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2084001032,null,2084002032,2084003032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2084001033,null,2084002033,2084003033]
[null,null,null,"1.7.3","Death;",null,null,null,2084001034,null,2084002034,2084003034]
[null,null,null,"1.7.4","Disability;",null,null,null,2084001035,null,2084002035,2084003035]
[null,null,null,"1.7.5","Emigration;",null,null,null,2084001036,null,2084002036,2084003036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2084001037,null,2084002037,2084003037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2084001038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"I52+1","v":2084001039}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I53+1","v":2084001040}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I54+1","v":2084001041}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I55+1","v":2084001042}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2084000000}]

{"sheet":"Life insurer- Fund Invest_MR","index":99,"n_rows":59,"n_cols":12,"rows_kept":59,"cut":false,"hidden":true,"merged":[[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[69,2,69,9],[70,2,70,9],[64,2,64,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[51,10,55,11],[58,2,58,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[63,2,63,9]]}
[]
[null,null,"Fund Investments - Fund member policies (Market Related)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Retirement annuities","Other"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2085001001,null,{"$f":"I12+1000","v":2085002001},{"$f":"K12+1000","v":2085003001}]
[null,null,1.2,null,"State the total value of all payments that were due to members in the reporting period.",null,null,null,2085001002,null,{"$f":"I13+1000","v":2085002002},{"$f":"K13+1000","v":2085003002}]
[null,null,1.3,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,2085001003,null,2085002003,2085003003]
[null,null,null,"1.3.1","Resignation;",null,57,null,2085001004,null,2085002004,2085003004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2085001005,null,2085002005,2085003005]
[null,null,null,"1.3.3","Death;",null,null,null,2085001006,null,2085002006,2085003006]
[null,null,null,"1.3.4","Disability;",null,null,null,2085001007,null,2085002007,2085003007]
[null,null,null,"1.3.5","Emigration;",null,null,null,2085001008,null,2085002008,2085003008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2085001009,null,2085002009,2085003009]
[null,null,1.4,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2085001010,null,2085002010,2085003010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2085001011,null,2085002011,2085003011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2085001012,null,2085002012,2085003012]
[null,null,null,"1.4.3","Death;",null,null,null,2085001013,null,2085002013,2085003013]
[null,null,null,"1.4.4","Disability;",null,null,null,2085001014,null,2085002014,2085003014]
[null,null,null,"1.4.5","Emigration;",null,null,null,2085001015,null,2085002015,2085003015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2085001016,null,2085002016,2085003016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2085001017,null,2085002017,2085003017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2085001018,null,2085002018,2085003018]
[null,null,null,"1.5.2","Retirement;",null,8,null,2085001019,null,2085002019,2085003019]
[null,null,null,"1.5.3","Death;",null,null,null,2085001020,null,2085002020,2085003020]
[null,null,null,"1.5.4","Disability;",null,null,null,2085001021,null,2085002021,2085003021]
[null,null,null,"1.5.5","Emigration;",null,null,null,2085001022,null,2085002022,2085003022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2085001023,null,2085002023,2085003023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,null,null,2085001024,null,2085002024,2085003024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2085001025,null,2085002025,2085003025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2085001026,null,2085002026,2085003026]
[null,null,null,"1.6.3","Death;",null,null,null,2085001027,null,2085002027,2085003027]
[null,null,null,"1.6.4","Disability;",null,null,null,2085001028,null,2085002028,2085003028]
[null,null,null,"1.6.5","Emigration;",null,null,null,2085001029,null,2085002029,2085003029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2085001030,null,2085002030,2085003030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,null,null,2085001031,null,2085002031,2085003031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2085001032,null,2085002032,2085003032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2085001033,null,2085002033,2085003033]
[null,null,null,"1.7.3","Death;",null,null,null,2085001034,null,2085002034,2085003034]
[null,null,null,"1.7.4","Disability;",null,null,null,2085001035,null,2085002035,2085003035]
[null,null,null,"1.7.5","Emigration;",null,null,null,2085001036,null,2085002036,2085003036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2085001037,null,2085002037,2085003037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2085001038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"I52+1","v":2085001039}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I53+1","v":2085001040}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I54+1","v":2085001041}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I55+1","v":2085001042}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2085000000}]

{"sheet":"Life insurer- Fund Invest_G","index":100,"n_rows":59,"n_cols":12,"rows_kept":59,"cut":false,"hidden":true,"merged":[[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[69,2,69,9],[70,2,70,9],[64,2,64,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[51,10,55,11],[58,2,58,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[63,2,63,9]]}
[]
[null,null,"Fund Investments - Fund member policies (Guaranteed (partially or fully))"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Retirement annuities","Other"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2086001001,null,{"$f":"I12+1000","v":2086002001},{"$f":"K12+1000","v":2086003001}]
[null,null,1.2,null,"State the total value of all payments that were due to members in the reporting period.",null,null,null,2086001002,null,{"$f":"I13+1000","v":2086002002},{"$f":"K13+1000","v":2086003002}]
[null,null,1.3,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,2086001003,null,2086002003,2086003003]
[null,null,null,"1.3.1","Resignation;",null,57,null,2086001004,null,2086002004,2086003004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2086001005,null,2086002005,2086003005]
[null,null,null,"1.3.3","Death;",null,null,null,2086001006,null,2086002006,2086003006]
[null,null,null,"1.3.4","Disability;",null,null,null,2086001007,null,2086002007,2086003007]
[null,null,null,"1.3.5","Emigration;",null,null,null,2086001008,null,2086002008,2086003008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2086001009,null,2086002009,2086003009]
[null,null,1.4,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2086001010,null,2086002010,2086003010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2086001011,null,2086002011,2086003011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2086001012,null,2086002012,2086003012]
[null,null,null,"1.4.3","Death;",null,null,null,2086001013,null,2086002013,2086003013]
[null,null,null,"1.4.4","Disability;",null,null,null,2086001014,null,2086002014,2086003014]
[null,null,null,"1.4.5","Emigration;",null,null,null,2086001015,null,2086002015,2086003015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2086001016,null,2086002016,2086003016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2086001017,null,2086002017,2086003017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2086001018,null,2086002018,2086003018]
[null,null,null,"1.5.2","Retirement;",null,8,null,2086001019,null,2086002019,2086003019]
[null,null,null,"1.5.3","Death;",null,null,null,2086001020,null,2086002020,2086003020]
[null,null,null,"1.5.4","Disability;",null,null,null,2086001021,null,2086002021,2086003021]
[null,null,null,"1.5.5","Emigration;",null,null,null,2086001022,null,2086002022,2086003022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2086001023,null,2086002023,2086003023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,null,null,2086001024,null,2086002024,2086003024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2086001025,null,2086002025,2086003025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2086001026,null,2086002026,2086003026]
[null,null,null,"1.6.3","Death;",null,null,null,2086001027,null,2086002027,2086003027]
[null,null,null,"1.6.4","Disability;",null,null,null,2086001028,null,2086002028,2086003028]
[null,null,null,"1.6.5","Emigration;",null,null,null,2086001029,null,2086002029,2086003029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2086001030,null,2086002030,2086003030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,null,null,2086001031,null,2086002031,2086003031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2086001032,null,2086002032,2086003032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2086001033,null,2086002033,2086003033]
[null,null,null,"1.7.3","Death;",null,null,null,2086001034,null,2086002034,2086003034]
[null,null,null,"1.7.4","Disability;",null,null,null,2086001035,null,2086002035,2086003035]
[null,null,null,"1.7.5","Emigration;",null,null,null,2086001036,null,2086002036,2086003036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2086001037,null,2086002037,2086003037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2086001038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"I52+1","v":2086001039}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I53+1","v":2086001040}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I54+1","v":2086001041}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I55+1","v":2086001042}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2086000000}]

{"sheet":"Life insurer- Fund Investment","index":101,"n_rows":59,"n_cols":12,"rows_kept":59,"cut":false,"hidden":true,"merged":[[64,2,64,9],[5,6,6,6],[5,8,6,8],[5,10,6,10],[5,11,6,11],[51,10,55,11],[58,2,58,9],[59,2,59,9],[60,2,60,9],[61,2,61,9],[62,2,62,9],[63,2,63,9],[71,2,71,9],[72,2,72,9],[73,2,73,9],[74,2,74,9],[65,2,65,9],[66,2,66,9],[67,2,67,9],[68,2,68,9],[69,2,69,9],[70,2,70,9]]}
[]
[null,null,"Fund Investments - Fund member policies (Linked)"]
[]
[]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Retirement annuities","Other"]
[]
[]
[]
[null,null,"1   PAYMENTS"]
[]
[null,null,1.1000000000000001,null,"State the total number of payments that were due to members in the reporting period.",null,57,null,2087001001,null,{"$f":"I12+1000","v":2087002001},{"$f":"K12+1000","v":2087003001}]
[null,null,1.2,null,"State the total value of all payments that were due to members in the reporting period.",null,null,null,2087001002,null,{"$f":"I13+1000","v":2087002002},{"$f":"K13+1000","v":2087003002}]
[null,null,1.3,null,"State the total number of benefit payments made during the reporting period as per the breakdown below:",null,57,null,2087001003,null,2087002003,2087003003]
[null,null,null,"1.3.1","Resignation;",null,57,null,2087001004,null,2087002004,2087003004]
[null,null,null,"1.3.2","Retirement;",null,null,null,2087001005,null,2087002005,2087003005]
[null,null,null,"1.3.3","Death;",null,null,null,2087001006,null,2087002006,2087003006]
[null,null,null,"1.3.4","Disability;",null,null,null,2087001007,null,2087002007,2087003007]
[null,null,null,"1.3.5","Emigration;",null,null,null,2087001008,null,2087002008,2087003008]
[null,null,null,"1.3.6","Other (please specify in Comments section).",null,null,null,2087001009,null,2087002009,2087003009]
[null,null,1.4,null,"State the total number of benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2087001010,null,2087002010,2087003010]
[null,null,null,"1.4.1","Resignation;",null,null,null,2087001011,null,2087002011,2087003011]
[null,null,null,"1.4.2","Retirement;",null,null,null,2087001012,null,2087002012,2087003012]
[null,null,null,"1.4.3","Death;",null,null,null,2087001013,null,2087002013,2087003013]
[null,null,null,"1.4.4","Disability;",null,null,null,2087001014,null,2087002014,2087003014]
[null,null,null,"1.4.5","Emigration;",null,null,null,2087001015,null,2087002015,2087003015]
[null,null,null,"1.4.6","Other (please specify in Comments section).",null,null,null,2087001016,null,2087002016,2087003016]
[null,null,1.5,null,"State the average number of days for the benefit payments pending at the end of the reporting period as per the breakdown below:",null,null,null,2087001017,null,2087002017,2087003017]
[null,null,null,"1.5.1","Resignation;",null,null,null,2087001018,null,2087002018,2087003018]
[null,null,null,"1.5.2","Retirement;",null,8,null,2087001019,null,2087002019,2087003019]
[null,null,null,"1.5.3","Death;",null,null,null,2087001020,null,2087002020,2087003020]
[null,null,null,"1.5.4","Disability;",null,null,null,2087001021,null,2087002021,2087003021]
[null,null,null,"1.5.5","Emigration;",null,null,null,2087001022,null,2087002022,2087003022]
[null,null,null,"1.5.6","Other (please specify in Comments section).",null,null,null,2087001023,null,2087002023,2087003023]
[null,null,1.6,null,"State the turn-around-times as per the service level agreements for benefit payments as per the breakdown below:",null,null,null,2087001024,null,2087002024,2087003024]
[null,null,null,"1.6.1","Resignation;",null,null,null,2087001025,null,2087002025,2087003025]
[null,null,null,"1.6.2","Retirement;",null,null,null,2087001026,null,2087002026,2087003026]
[null,null,null,"1.6.3","Death;",null,null,null,2087001027,null,2087002027,2087003027]
[null,null,null,"1.6.4","Disability;",null,null,null,2087001028,null,2087002028,2087003028]
[null,null,null,"1.6.5","Emigration;",null,null,null,2087001029,null,2087002029,2087003029]
[null,null,null,"1.6.6","Other (please specify in Comments section).",null,null,null,2087001030,null,2087002030,2087003030]
[null,null,1.7,null,"State the average turn-around-times for benefit payments made during the reporting period as per the breakdown below:",null,null,null,2087001031,null,2087002031,2087003031]
[null,null,null,"1.7.1","Resignation;",null,null,null,2087001032,null,2087002032,2087003032]
[null,null,null,"1.7.2","Retirement;",null,null,null,2087001033,null,2087002033,2087003033]
[null,null,null,"1.7.3","Death;",null,null,null,2087001034,null,2087002034,2087003034]
[null,null,null,"1.7.4","Disability;",null,null,null,2087001035,null,2087002035,2087003035]
[null,null,null,"1.7.5","Emigration;",null,null,null,2087001036,null,2087002036,2087003036]
[null,null,null,"1.7.6","Other (please specify in Comments section).",null,null,null,2087001037,null,2087002037,2087003037]
[]
[null,null,"2   COMPLAINTS HANDLING "]
[]
[null,null,2.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,null,null,{"$f":"I48+1","v":2087001038}]
[null,null,2.2000000000000002,null,"Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);",null,null,null,{"$f":"I52+1","v":2087001039}]
[null,null,2.2999999999999998,null,"Complaints relating to policy performance (including but not limited to investment performance);",null,null,null,{"$f":"I53+1","v":2087001040}]
[null,null,2.4,null,"Complaints relating to policy accessibility, changes or switches (including termination charges);",null,null,null,{"$f":"I54+1","v":2087001041}]
[null,null,2.5,null,"Complaints relating to complaints handling.",null,null,null,{"$f":"I55+1","v":2087001042}]
[]
[null,null,"COMMENTS"]
[null,null,{"$f":"I12-1001","v":2087000000}]

{"sheet":"Life questionnaire","index":102,"n_rows":43,"n_cols":187,"rows_kept":43,"cut":false,"hidden":true,"merged":[[12,96,12,114],[13,97,13,100],[13,101,13,104],[13,105,13,108],[13,109,13,112],[13,113,14,113],[13,114,14,114],[12,115,12,133],[13,115,14,115],[13,116,13,119],[13,120,13,123],[13,124,13,127],[13,128,13,131],[13,132,14,132],[13,133,14,133],[13,47,14,47],[13,48,14,48],[13,49,14,49],[13,57,14,57],[13,58,14,58],[13,41,14,41],[13,42,14,42],[13,43,14,43],[13,44,14,44],[13,45,14,45],[13,46,14,46],[13,50,14,50],[13,51,14,51],[13,38,14,38],[13,39,14,39],[13,37,14,37],[13,20,13,23],[13,24,13,27],[13,28,13,31],[13,32,13,35],[13,36,14,36],[13,40,14,40],[13,12,13,15],[13,16,13,19],[59,2,59,9],[48,2,48,9],[49,2,49,9],[50,2,50,9],[51,2,51,9],[52,2,52,9],[53,2,53,9],[54,2,54,9],[55,2,55,9],[56,2,56,9],[57,2,57,9],[58,2,58,9],[43,2,43,9],[44,2,44,9],[45,2,45,9],[46,2,46,9],[47,2,47,9],[13,6,14,6],[13,8,14,8],[13,10,14,10],[13,11,14,11],[12,58,12,76],[12,77,12,95],[13,59,13,62],[13,63,13,66],[13,67,13,70],[13,71,13,74],[13,75,14,75],[13,78,13,81],[13,82,13,85],[13,86,13,89],[13,90,13,93],[13,94,14,94],[13,95,14,95],[13,76,14,76],[13,77,14,77],[13,134,14,134],[13,135,14,135],[13,136,14,136],[13,137,14,137],[13,138,14,138],[13,139,13,140],[13,141,14,141],[13,142,14,142],[13,52,14,52],[13,53,14,53],[13,54,14,54],[13,55,14,55],[13,56,14,56],[13,96,14,96],[13,168,14,168],[12,169,12,185],[13,169,14,169],[13,170,13,173],[13,174,13,177],[13,178,13,181],[13,182,13,185],[13,186,14,186],[13,143,13,144],[13,145,14,145],[13,146,14,146],[13,147,14,147],[13,148,14,148],[13,149,14,149],[13,150,14,150],[12,151,12,167],[13,151,14,151],[13,152,13,155],[13,156,13,159],[13,160,13,163],[13,164,13,167]]}
[null,""]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,"LIFE INSURERS - BENEFIT LEVEL QUESTIONS"]
[]
[null,null,null,null,null,null,null,null,null,null,"1ai","1aii","1bi0a","1bi0b","1bi0c","1bi0d","1bii0a","1bii0b","1bii0c","1bii0d","1ci0a","1ci0b","1ci0c","1ci0d","1cii0a","1cii0b","1cii0c","1cii0d","1di0a","1di0b","1di0c","1di0d","1dii0a","1dii0b","1dii0c","1dii0d","1e","1f00a","1f00b","1f00c","1f00d","1g00a","1g00b","1g00c","1g00d","1h00a","1h00b","1h00c","1h00d","2a","2b00a","2b00b","2b00c","2bood","2c00a","2c00b","2c00c","2c00d","3ai1","3ai2a","3ai2b","3ai2c","3ai2d","3ai3a","3ai3b","3ai3c","3ai3d","3ai4a","3ai4b","3ai4c","3ai4d","3ai5a","3ai5b","3ai5c","3ai5d","3ai6","3ai7","3aii1","3aii2a","3aii2b","3aii2c","3aii2d","3aii3a","3aii3b","3aii3c","3aii3d","3aii4a","3aii4b","3aii4c","3aii4d","3aii5a","3aii5b","3aii5c","3aii5d","3aii6","3aii7","3bi1","3bi2a","3bi2b","3bi2c","3bi2d","3bi3a","3bi3b","3bi3c","3bi3d","3bi4a","3bi4b","3bi4c","3bi4d","3bi5a","3bi5b","3bi5c","3bi5d","3bi6","3bi7","3bii1","3bii2a","3bii2b","3bii2c","3bii2d","3bii3a","3bii3b","3bii3c","3bii3d","3bii4a","3bii4b","3bii4c","3bii4d","3bii5a","3bii5b","3bii5c","3bii5d","3bii6","3bii7","4ai","4aii","4b","5a","5b","6a01a","6a01b","6a02","6a03","6b01a","6b01b","6b02","6b03","7a","7b","8a","8b","9ai1","9ai2a","9ai2b","9ai2c","9ai2d","9ai3a","9ai3b","9ai3c","9ai3d","9ai4a","9ai4b","9ai4c","9ai4d","9ai5a","9ai5b","9ai5c","9ai5d","9aii","9bi1","9bi2a","9bi2b","9bi2c","9bi2d","9bi3a","9bi3b","9bi3c","9bi3d","9bi4a","9bi4b","9bi4c","9bi4d","9bi5a","9bi5b","9bi5c","9bi5d","9bii"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"MANDATORY",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"OPTIONAL                                                           ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"MANDATORY",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"OPTIONAL                                                           ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"WITH DISCRETIONARY PARTICIPATION FEATURES",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"WITH DISCRETIONARY PARTICIPATION FEATURES"]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Individually risk rate","Underwritten on a group basis","Individually risk rated",null,null,null,"Underwritten on a group basis",null,null,null,"Individually risk rated",null,null,null,"Underwritten on a group basis",null,null,null,"Individually risk rated",null,null,null,"Underwritten on a group basis",null,null,null,"Total","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Total","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Own occupation disability","Own/Similar occupation disability","Total disability","Functional Impairment","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Retrenchment","Other","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Retrenchment","Other","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Retrenchment","Other","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Retrenchment","Other","Individually risk rated","Individual underwritten on a group basis","Total","Total","Total","Fund member policies",null,"Endowment policies","Other","Fund member policies",null,"Endowment policies","Other","Total","Total","Total","Total","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Other","Death","Disability (lump sum)",null,null,null,"Disability (recurring)",null,null,null,"Health (lump sum)",null,null,null,"Health (recurring)",null,null,null,"Other"]
[null,null,null,null,null,null,null,null,null,null,null,null,"Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Non-medical expenses cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Own Occupation","Own/Similar occupation disability","Total disability","Functional Impairment","Own Occupation","Own/Similar occupation disability","Total disability","Functional Impairment","Own Occupation","Own/Similar occupation disability","Total disability","Functional Impairment","Own Occupation","Own/Similar occupation disability","Total disability","Functional Impairment",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisatino","Frail care","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment",null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisatino","Frail care","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment",null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisatino","Frail care","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment",null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisatino","Frail care","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment",null,null,null,null,null,null,null,"Retirement annuities","Preservation funds",null,null,"Retirement annuities","Preservation funds",null,null,null,null,null,null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Non-medical expense cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport",null,null,"Own occupation","Own/similar occupation","Total disability","Functional Impairment","Own occupation","Own/similar occupation","Total disability","Functional Impairment","Non-medical expense cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport","Non-medical expense cover as a result of hospitalisation","Frail care","HIV, AIDS, tuberculosis and malaria testing and treatment","Medical emergency evacuation or transport"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of benefits in force at the end of the reporting period.",null,"40"]
["LoB_5a",null,1.2,null,"State the number of new benefits issued in the reporting period."]
["LoB_5b",null,1.3,null,"State the number of benefits that were cancelled by the policyholder in the reporting period.",null,"7"]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,"2.1",null,"State the number of claims that were reported to the insurer in the reporting period."]
[null,null,"2.2",null,"State the value of claims that were reported in the reporting period."]
[null,null,"2.3",null,"State the number of claims that were paid in the reporting period."]
[null,null,"2.4",null,"State the value of claims that were paid in the reporting period."]
[null,null,"2.5",null,"State the number of claims that were repudiated in the reporting period.",null,"11"]
[null,null,"2.6",null,"State the value of claims that were repudiated in the reporting period.",null,"11"]
[null,null,"2.7",null,"State the number of claims outstanding at the end of the reporting period.",null,"10"]
[null,null,"2.8",null,"State the value of claims outstanding at the end of the reporting period.",null,"10"]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,"3.1",null,"State the number of complaints received in the reporting period as per the breakdown below:",null,"13"]
[null,null,null,"3.1.1","Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);"]
[null,null,null,"3.1.2","Complaints relating to policy performance (including but not limited to investment performance);"]
[null,null,null,"3.1.3","Complaints relating to policy accessibility, changes or switches (including termination charges);"]
[null,null,null,"3.1.4","Complaints relating to complaints handling."]
[]
[]
[null,null,"COMMENTS"]

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[null,""]
[]
[]
[]
[]
[]
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[]
[]
[null,null,"NON-LIFE INSURERS - BENEFIT LEVEL QUESTIONS"]
[]
[null,null,null,null,null,null,null,null,null,null,"1ai","1aii","1aiii","1aiv","1bi","1bii","1biii","1biv","2ai","2aii","2aiii","2aiv","2bi","2bii","2biii","2biv","2bv","3i","3ii","3iii","4a","4b","5a","5b","6a","6b","7a","7b","8a","8b",9,"10i","10ii","10iii","10iv","10v","10vi","10vii","11ai","11aii","11aiii","11aiv","11av","11avi","11bi","11bii","11biii","11biv","11bv","11bvi"]
[]
[null,null,null,null,null,null,"Terminology reference",null,"Total",null,"Personal Lines",null,null,null,"Commercial Lines",null,null,null,"Personal Lines",null,null,null,"Commercial Lines",null,null,null,null,"Crop","Equipment","Other","Liability","Other","Property","Liability","Property","Liability","Property","Liability","Property","Liability","Total","Directors and officers","Employer liability","Fidelity guarantee","Product liability","Professional Indemnity","Public liability","Other ","Mandatory",null,null,null,null,null,"Optional"]
[null,null,null,null,null,null,null,null,null,null,"Comprehensive","3rd Party","3rd Party, Fire & Theft","Other","Comprehensive","3rd Party","3rd Party, Fire & Theft","Other","Content","Specific item","Building structure","Other","Content","Specific item","Building structure","Business interruption","Other",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Accident and Health","Motor","Property: Specific items","Property: Building structure","Credit shortfall","Other","Accident and Health","Motor","Property: Specific items","Property: Building structure","Credit shortfall","Other"]
[]
[null,null,"1   BUSINESS COMPOSITION"]
[]
[null,null,1.1000000000000001,null,"State the number of cover types in force at the end of the reporting period.",null,33]
["LoB_5a",null,1.2,null,"State the number of new cover types issued in the reporting period."]
["LoB_5b",null,1.3,null,"State the number of cover types cancelled by the policyholder in the reporting period.",null,6]
[]
[null,null,"2  CLAIMS MANAGEMENT"]
[]
[null,null,2.1,null,"State the number of claims that were reported to the insurer in the reporting period."]
[null,null,2.2000000000000002,null,"State the value of claims that were reported in the reporting period."]
[null,null,2.2999999999999998,null,"State the number of claims that were paid in the reporting period."]
[null,null,2.4,null,"State the value of claims that were paid in the reporting period."]
[null,null,2.5,null,"State the total value of claims incurred in the reporting period.",null,8]
[null,null,2.6,null,"State the number of claims that were repudiated in the reporting period.",null,10]
[null,null,2.7,null,"State the value of claims that were repudiated in the reporting period.",null,10]
[null,null,2.8,null,"State the number of claims outstanding at the end of the reporting period.",null,9]
[null,null,2.9,null,"State the value of claims outstanding at the end of the reporting period."]
[]
[null,null,"3   COMPLAINTS HANDLING "]
[]
[null,null,3.1,null,"State the number of complaints received in the reporting period as per the breakdown below:",null,13]
[null,null,null,"3.1.1","Complaints relating to policy design or service (including premiums, charges, other policy features, bundled, \"add-on\" or loyalty benefits);"]
[null,null,null,"3.1.2","Complaints relating to policy performance (including but not limited to investment performance);"]
[null,null,null,"3.1.3","Complaints relating to policy accessibility, changes or switches (including termination charges);"]
[null,null,null,"3.1.4","Complaints relating to complaints handling."]
[]
[]
[null,null,"COMMENTS"]

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["Company Information","$E$12","$E$12"]
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["Company Information","$E$14","$E$14"]
["Company Information","$G$245","$G$245"]
["Company Information","$G$246","$G$246"]
["Company Information","$G$247","$G$247"]
["Company Information","$G$248","$G$248"]
["Company Information","$G$249","$G$249"]
["Company Information","$G$250","$G$250"]
["Company Information","$G$251","$G$251"]
["Company Information","$G$252","$G$252"]
["Company Information","$G$253","$G$253"]
["Company Information","$G$254","$G$254"]
["Company Information","$G$255","$G$255"]
["Company Information","$G$256","$G$256"]
["Company Information","$G$257","$G$257"]
["Company Information","$G$258","$G$258"]
["Company Information","$G$259","$G$259"]
["Company Information","$G$260","$G$260"]
["Company Information","$G$261","$G$261"]
["Company Information","$G$262","$G$262"]
["Company Information","$G$263","$G$263"]
["Company Information","$G$264","$G$264"]
["Company Information","$G$265","$G$265"]
["Company Information","$G$266","$G$266"]
["Company Information","$G$267","$G$267"]
["Company Information","$G$268","$G$268"]
["Company Information","$G$269","$G$269"]
["Company Information","$G$270","$G$270"]
["Company Information","$G$271","$G$271"]
["Company Information","$G$272","$G$272"]
["Company Information","$G$273","$G$273"]
["Company Information","$G$274","$G$274"]
["Company Information","$G$275","$G$275"]
["Company Information","$G$276","$G$276"]
["Company Information","$G$277","$G$277"]
["Company Information","$G$278","$G$278"]
["Company Information","$G$279","$G$279"]
["Company Information","$G$280","$G$280"]
["Company Information","$G$281","$G$281"]
["Company Information","$G$282","$G$282"]
["Company Information","$G$283","$G$283"]
["Company Information","$G$284","$G$284"]
["Company Information","$G$285","$G$285"]
["Company Information","$G$286","$G$286"]
["Company Information","$G$287","$G$287"]
["Company Information","$G$288","$G$288"]
["Company Information","$G$289","$G$289"]
["Company Information","$G$290","$G$290"]
["Company Information","$G$291","$G$291"]
["Company Information","$G$292","$G$293"]
["Company Information","$G$293","$G$294"]
["Company Information","$G$294","$G$295"]
["Company Information","$G$295","$G$296"]
["Company Information","$G$296","$G$297"]
["Company Information","$G$297","$G$298"]
["Company Information","$G$298","$G$299"]
["Company Information","$G$299","$G$300"]
["Company Information","$G$300","$G$301"]
["Company Information","$G$301","$G$302"]
["Company Information","$G$302","$G$303"]
["Company Information","$G$303","$G$304"]
["Company Information","$G$304","$G$305"]
["Company Information","$G$305","$G$306"]
["Company Information","$G$306","$G$307"]
["Company Information","$G$307","$G$308"]
["Company Information","$G$308","$G$309"]
["Company Information","$G$309","$G$310"]
["Company Information","$G$310","$G$311"]
["Company Information","$G$311","$G$312"]
["Company Information","$I$23","$I$23"]
["Company Information","$I$24","$I$24"]
["Company Information","$I$25","$I$25"]
["Company Information","$I$26","$I$26"]
["Company Information","$I$27","$I$27"]
["Company Information","$I$28","$I$28"]
["Company Information","$I$29","$I$29"]
["Company Information","$I$30","$I$30"]
["Company Information","$I$31","$I$31"]
["Company Information","$I$32","$I$32"]
["Company Information","$I$33","$I$33"]
["Company Information","$I$34","$I$34"]
["Company Information","$I$35","$I$35"]
["Company Information","$I$36","$I$36"]
["Company Information","$I$37","$I$37"]
["Company Information","$I$38","$I$38"]
["Company Information","$I$39","$I$39"]
["Company Information","$I$40","$I$40"]
["Company Information","$I$41","$I$41"]
["Company Information","$I$42","$I$42"]
["Company Information","$I$43","$I$43"]
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["Company Information","$I$45","$I$45"]
["Company Information","$I$46","$I$46"]
["Company Information","$I$47","$I$47"]
["Company Information","$I$48","$I$48"]
["Company Information","$I$49","$I$49"]
["Company Information","$I$50","$I$50"]
["Company Information","$I$51","$I$51"]
["Company Information","$I$52","$I$52"]
["Company Information","$I$53","$I$53"]
["Company Information","$I$54","$I$54"]
["Company Information","$I$55","$I$55"]
["Company Information","$I$56","$I$56"]
["Company Information","$I$57","$I$57"]
["Company Information","$I$58","$I$58"]
["Company Information","$I$59","$I$59"]
["Company Information","$I$60","$I$60"]
["Company Information","$I$61","$I$61"]
["Company Information","$I$62","$I$62"]
["Company Information","$I$63","$I$63"]
["Company Information","$I$64","$I$64"]
["Company Information","$I$65","$I$65"]
["Company Information","$I$66","$I$66"]
["Company Information","$I$67","$I$67"]
["Company Information","$I$68","$I$68"]
["Company Information","$I$69","$I$69"]
["Company Information","$I$70","$I$70"]
["Company Information","$I$71","$I$71"]
["Company Information","$I$72","$I$72"]
["Company Information","$I$73","$I$73"]
["Company Information","$I$74","$I$74"]
["Company Information","$I$75","$I$75"]
["Company Information","$I$76","$I$76"]
["Company Information","$I$77","$I$77"]
["Company Information","$I$78","$I$78"]
["Company Information","$I$79","$I$79"]
["Company Information","$I$80","$I$80"]
["Company Information","$I$81","$I$81"]
["Company Information","$I$82","$I$82"]
["Company Information","$I$83","$I$83"]
["Company Information","$I$84","$I$84"]
["Company Information","$I$85","$I$85"]
["Company Information","$I$86","$I$86"]
["Company Information","$I$87","$I$87"]
["Company Information","$I$88","$I$88"]
["Company Information","$I$89","$I$89"]
["Company Information","$I$90","$I$90"]
["Company Information","$I$91","$I$91"]
["Company Information","$I$92","$I$92"]
["Company Information","$I$93","$I$93"]
["Company Information","$I$94","$I$94"]
["Company Information","$I$95","$I$95"]
["Company Information","$I$96","$I$96"]
["Company Information","$I$97","$I$97"]
["Company Information","$I$98","$I$98"]
["Company Information","$I$99","$I$99"]
["Company Information","$I$100","$I$100"]
["Company Information","$I$101","$I$101"]
["Company Information","$I$102","$I$102"]
["Company Information","$I$103","$I$103"]
["Company Information","$I$104","$I$104"]
["Company Information","$I$105","$I$105"]
["Company Information","$I$106","$I$106"]
["Company Information","$I$107","$I$107"]
["Company Information","$I$108","$I$108"]
["Company Information","$I$109","$I$109"]
["Company Information","$I$110","$I$110"]
["Company Information","$I$111","$I$111"]
["Company Information","$I$112","$I$112"]
["Company Information","$I$113","$I$113"]
["Company Information","$I$114","$I$114"]
["Company Information","$I$115","$I$115"]
["Company Information","$I$116","$I$116"]
["Company Information","$I$117","$I$117"]
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["Company Information","$I$119","$I$119"]
["Company Information","$I$120","$I$120"]
["Company Information","$I$121","$I$121"]
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["Company Information","$I$123","$I$123"]
["Company Information","$I$124","$I$124"]
["Company Information","$I$125","$I$125"]
["Company Information","$I$126","$I$126"]
["Company Information","$I$127","$I$127"]
["Company Information","$I$128","$I$128"]
["Company Information","$I$129","$I$129"]
["Company Information","$I$130","$I$130"]
["Company Information","$I$131","$I$131"]
["Company Information","$I$132","$I$132"]
["Company Information","$I$133","$I$133"]
["Company Information","$I$134","$I$134"]
["Company Information","$I$135","$I$135"]
["Company Information","$I$136","$I$136"]
["Company Information","$I$137","$I$137"]
["Company Information","$I$138","$I$138"]
["Company Information","$I$139","$I$139"]
["Company Information","$I$140","$I$140"]
["Company Information","$I$141","$I$141"]
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["Company Information","$I$153","$I$153"]
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["Company Information","$I$155","$I$155"]
["Company Information","$I$156","$I$156"]
["Company Information","$I$157","$I$157"]
["Company Information","$I$158","$I$158"]
["Company Information","$I$159","$I$159"]
["Company Information","$I$160","$I$160"]
["Company Information","$I$161","$I$161"]
["Company Information","$I$162","$I$162"]
["Company Information","$I$163","$I$163"]
["Company Information","$I$164","$I$164"]
["Company Information","$I$165","$I$165"]
["Company Information","$I$166","$I$166"]
["Company Information","$I$167","$I$167"]
["Company Information","$I$168","$I$168"]
["Company Information","$I$169","$I$169"]
["Company Information","$I$170","$I$170"]
["Company Information","$I$171","$I$171"]
["Company Information","$I$172","$I$172"]
["Company Information","$I$173","$I$173"]
["Company Information","$I$174","$I$174"]
["Company Information","$I$175","$I$175"]
["Company Information","$I$176","$I$176"]
["Company Information","$I$177","$I$177"]
["Company Information","$I$178","$I$178"]
["Company Information","$I$179","$I$179"]
["Company Information","$I$180","$I$180"]
["Company Information","$I$181","$I$181"]
["Company Information","$I$182","$I$182"]
["Company Information","$I$183","$I$183"]
["Company Information","$I$184","$I$184"]
["Company Information","$I$185","$I$185"]
["Company Information","$I$186","$I$186"]
["Company Information","$I$187","$I$187"]
["Company Information","$I$188","$I$188"]
["Company Information","$I$189","$I$189"]
["Company Information","$I$190","$I$190"]
["Company Information","$I$191","$I$191"]
["Company Information","$I$192","$I$192"]
["Company Information","$I$193","$I$193"]
["Company Information","$I$194","$I$194"]
["Company Information","$I$195","$I$195"]
["Company Information","$I$196","$I$196"]
["Company Information","$I$197","$I$197"]
["Company Information","$I$198","$I$198"]
["Company Information","$I$199","$I$199"]
["Company Information","$I$200","$I$200"]
["Company Information","$I$201","$I$201"]
["Company Information","$I$202","$I$202"]
["Company Information","$I$203","$I$203"]
["Company Information","$I$204","$I$204"]
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["L_R_GB","$D$60","$D$58"]
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["L_R_GB","$E$57","$E$55"]
["L_R_GB","$E$58","$E$56"]
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["L_R_GB","$E$60","$E$58"]
["L_R_GB","$E$61","$E$59"]
["L_R_GB","$E$62","$E$60"]
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["L_R_GB","$F$48","$F$46"]
["L_R_GB","$F$49","$F$47"]
["L_R_GB","$F$50","$F$48"]
["L_R_GB","$F$51","$F$49"]
["L_R_GB","$F$52","$F$50"]
["L_R_GB","$F$53","$F$51"]
["L_R_GB","$F$54","$F$52"]
["L_R_GB","$F$55","$F$53"]
["L_R_GB","$F$56","$F$54"]
["L_R_GB","$F$57","$F$55"]
["L_R_GB","$F$58","$F$56"]
["L_R_GB","$F$59","$F$57"]
["L_R_GB","$F$60","$F$58"]
["L_R_GB","$F$61","$F$59"]
["L_R_GB","$F$62","$F$60"]
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["L_R_GB","$G$47","$G$45"]
["L_R_GB","$G$48","$G$46"]
["L_R_GB","$G$49","$G$47"]
["L_R_GB","$G$50","$G$48"]
["L_R_GB","$G$51","$G$49"]
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["L_R_GB","$G$55","$G$53"]
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["L_R_GB","$G$58","$G$56"]
["L_R_GB","$G$59","$G$57"]
["L_R_GB","$G$60","$G$58"]
["L_R_GB","$G$61","$G$59"]
["L_R_GB","$G$62","$G$60"]
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["L_R_GB","$H$48","$H$46"]
["L_R_GB","$H$49","$H$47"]
["L_R_GB","$H$50","$H$48"]
["L_R_GB","$H$51","$H$49"]
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["L_R_GB","$H$53","$H$51"]
["L_R_GB","$H$54","$H$52"]
["L_R_GB","$H$55","$H$53"]
["L_R_GB","$H$56","$H$54"]
["L_R_GB","$H$57","$H$55"]
["L_R_GB","$H$58","$H$56"]
["L_R_GB","$H$59","$H$57"]
["L_R_GB","$H$60","$H$58"]
["L_R_GB","$H$61","$H$59"]
["L_R_GB","$H$62","$H$60"]
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["L_R_GB","$I$49","$I$47"]
["L_R_GB","$I$50","$I$48"]
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["L_R_GB","$I$52","$I$50"]
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["L_R_GB","$I$54","$I$52"]
["L_R_GB","$I$55","$I$53"]
["L_R_GB","$I$56","$I$54"]
["L_R_GB","$I$57","$I$55"]
["L_R_GB","$I$58","$I$56"]
["L_R_GB","$I$59","$I$57"]
["L_R_GB","$I$60","$I$58"]
["L_R_GB","$I$61","$I$59"]
["L_R_GB","$I$62","$I$60"]
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["L_R_GB","$J$47","$J$45"]
["L_R_GB","$J$48","$J$46"]
["L_R_GB","$J$49","$J$47"]
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["L_R_GB","$J$52","$J$50"]
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["L_R_GB","$J$54","$J$52"]
["L_R_GB","$J$55","$J$53"]
["L_R_GB","$J$56","$J$54"]
["L_R_GB","$J$57","$J$55"]
["L_R_GB","$J$58","$J$56"]
["L_R_GB","$J$59","$J$57"]
["L_R_GB","$J$60","$J$58"]
["L_R_GB","$J$61","$J$59"]
["L_R_GB","$J$62","$J$60"]
["L_R_GB","$K$19","$K$19"]
["L_R_GB","$K$20","$K$20"]
["L_R_GB","$K$21","$K$21"]
["L_R_GB","$K$25","$K$25"]
["L_R_GB","$K$26","$K$26"]
["L_R_GB","$K$27","$K$27"]
["L_R_GB","$K$28","$K$28"]
["L_R_GB","$K$29","$K$29"]
["L_R_GB","$K$30","$K$30"]
["L_R_GB","$K$31","$K$31"]
["L_R_GB","$K$32","$K$32"]
["L_R_GB","$K$37","$K$37"]
["L_R_GB","$K$38","$K$38"]
["L_R_GB","$K$39","$K$39"]
["L_R_GB","$K$41","$K$41"]
["L_R_GB","$K$42","$K$42"]
["L_R_GB","$L$19","$L$19"]
["L_R_GB","$L$20","$L$20"]
["L_R_GB","$L$21","$L$21"]
["L_R_GB","$L$25","$L$25"]
["L_R_GB","$L$26","$L$26"]
["L_R_GB","$L$27","$L$27"]
["L_R_GB","$L$28","$L$28"]
["L_R_GB","$L$29","$L$29"]
["L_R_GB","$L$30","$L$30"]
["L_R_GB","$L$31","$L$31"]
["L_R_GB","$L$32","$L$32"]
["L_R_GB","$M$19","$M$19"]
["L_R_GB","$M$20","$M$20"]
["L_R_GB","$M$21","$M$21"]
["L_R_GB","$M$25","$M$25"]
["L_R_GB","$M$26","$M$26"]
["L_R_GB","$M$27","$M$27"]
["L_R_GB","$M$28","$M$28"]
["L_R_GB","$M$29","$M$29"]
["L_R_GB","$M$30","$M$30"]
["L_R_GB","$M$31","$M$31"]
["L_R_GB","$M$32","$M$32"]
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["L_R_GB","$N$20","$N$20"]
["L_R_GB","$N$21","$N$21"]
["L_R_GB","$N$25","$N$25"]
["L_R_GB","$N$26","$N$26"]
["L_R_GB","$N$27","$N$27"]
["L_R_GB","$N$28","$N$28"]
["L_R_GB","$N$29","$N$29"]
["L_R_GB","$N$30","$N$30"]
["L_R_GB","$N$31","$N$31"]
["L_R_GB","$N$32","$N$32"]
["L_R_GB","$O$19","$O$19"]
["L_R_GB","$O$20","$O$20"]
["L_R_GB","$O$21","$O$21"]
["L_R_GB","$O$25","$O$25"]
["L_R_GB","$O$26","$O$26"]
["L_R_GB","$O$27","$O$27"]
["L_R_GB","$O$28","$O$28"]
["L_R_GB","$O$29","$O$29"]
["L_R_GB","$O$30","$O$30"]
["L_R_GB","$O$31","$O$31"]
["L_R_GB","$O$32","$O$32"]
["L_R_GB","$P$19","$P$19"]
["L_R_GB","$P$20","$P$20"]
["L_R_GB","$P$21","$P$21"]
["L_R_GB","$P$25","$P$25"]
["L_R_GB","$P$26","$P$26"]
["L_R_GB","$P$27","$P$27"]
["L_R_GB","$P$28","$P$28"]
["L_R_GB","$P$29","$P$29"]
["L_R_GB","$P$30","$P$30"]
["L_R_GB","$P$31","$P$31"]
["L_R_GB","$P$32","$P$32"]
["L_R_GB","$Q$19","$Q$19"]
["L_R_GB","$Q$20","$Q$20"]
["L_R_GB","$Q$21","$Q$21"]
["L_R_GB","$Q$25","$Q$25"]
["L_R_GB","$Q$26","$Q$26"]
["L_R_GB","$Q$27","$Q$27"]
["L_R_GB","$Q$28","$Q$28"]
["L_R_GB","$Q$29","$Q$29"]
["L_R_GB","$Q$30","$Q$30"]
["L_R_GB","$Q$31","$Q$31"]
["L_R_GB","$Q$32","$Q$32"]
["L_R_GB","$R$37","$R$37"]
["L_R_GB","$R$38","$R$38"]
["L_R_GB","$R$39","$R$39"]
["L_R_GB","$R$41","$R$41"]
["L_R_GB","$R$42","$R$42"]
["L_R_GB","$S$19","$S$19"]
["L_R_GB","$S$20","$S$20"]
["L_R_GB","$S$21","$S$21"]
["L_R_GB","$S$25","$S$25"]
["L_R_GB","$S$26","$S$26"]
["L_R_GB","$S$27","$S$27"]
["L_R_GB","$S$28","$S$28"]
["L_R_GB","$S$29","$S$29"]
["L_R_GB","$S$30","$S$30"]
["L_R_GB","$S$31","$S$31"]
["L_R_GB","$S$32","$S$32"]
["L_R_GB","$T$19","$T$19"]
["L_R_GB","$T$20","$T$20"]
["L_R_GB","$T$21","$T$21"]
["L_R_GB","$T$25","$T$25"]
["L_R_GB","$T$26","$T$26"]
["L_R_GB","$T$27","$T$27"]
["L_R_GB","$T$28","$T$28"]
["L_R_GB","$T$29","$T$29"]
["L_R_GB","$T$30","$T$30"]
["L_R_GB","$T$31","$T$31"]
["L_R_GB","$T$32","$T$32"]
["L_R_GB","$U$19","$U$19"]
["L_R_GB","$U$20","$U$20"]
["L_R_GB","$U$21","$U$21"]
["L_R_GB","$U$25","$U$25"]
["L_R_GB","$U$26","$U$26"]
["L_R_GB","$U$27","$U$27"]
["L_R_GB","$U$28","$U$28"]
["L_R_GB","$U$29","$U$29"]
["L_R_GB","$U$30","$U$30"]
["L_R_GB","$U$31","$U$31"]
["L_R_GB","$U$32","$U$32"]
["L_R_GB","$V$19","$V$19"]
["L_R_GB","$V$20","$V$20"]
["L_R_GB","$V$21","$V$21"]
["L_R_GB","$V$25","$V$25"]
["L_R_GB","$V$26","$V$26"]
["L_R_GB","$V$27","$V$27"]
["L_R_GB","$V$28","$V$28"]
["L_R_GB","$V$29","$V$29"]
["L_R_GB","$V$30","$V$30"]
["L_R_GB","$V$31","$V$31"]
["L_R_GB","$V$32","$V$32"]
["L_R_GB","$W$37","$W$37"]
["L_R_GB","$W$38","$W$38"]
["L_R_GB","$W$39","$W$39"]
["L_R_GB","$W$41","$W$41"]
["L_R_GB","$W$42","$W$42"]
["L_R_GB","$X$19","$X$19"]
["L_R_GB","$X$20","$X$20"]
["L_R_GB","$X$21","$X$21"]
["L_R_GB","$X$25","$X$25"]
["L_R_GB","$X$26","$X$26"]
["L_R_GB","$X$27","$X$27"]
["L_R_GB","$X$28","$X$28"]
["L_R_GB","$X$29","$X$29"]
["L_R_GB","$X$30","$X$30"]
["L_R_GB","$X$31","$X$31"]
["L_R_GB","$X$32","$X$32"]
["L_R_GB","$Y$19","$Y$19"]
["L_R_GB","$Y$20","$Y$20"]
["L_R_GB","$Y$21","$Y$21"]
["L_R_GB","$Y$25","$Y$25"]
["L_R_GB","$Y$26","$Y$26"]
["L_R_GB","$Y$27","$Y$27"]
["L_R_GB","$Y$28","$Y$28"]
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["L_CP_FMP","$Q$32","$Q$32"]
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["L_CP_FMP","$R$21","$R$21"]
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["L_CP_FMP","$R$28","$R$28"]
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["L_CP_FMP","$R$31","$R$31"]
["L_CP_FMP","$R$32","$R$32"]
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["L_CP_FMP","$S$20","$S$20"]
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["L_CP_FMP","$S$25","$S$25"]
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["L_CP_FMP","$S$27","$S$27"]
["L_CP_FMP","$S$28","$S$28"]
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["L_CP_FMP","$S$30","$S$30"]
["L_CP_FMP","$S$31","$S$31"]
["L_CP_FMP","$S$32","$S$32"]
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["L_CP_FMP","$T$20","$T$20"]
["L_CP_FMP","$T$21","$T$21"]
["L_CP_FMP","$T$25","$T$25"]
["L_CP_FMP","$T$26","$T$26"]
["L_CP_FMP","$T$27","$T$27"]
["L_CP_FMP","$T$28","$T$28"]
["L_CP_FMP","$T$29","$T$29"]
["L_CP_FMP","$T$30","$T$30"]
["L_CP_FMP","$T$31","$T$31"]
["L_CP_FMP","$T$32","$T$32"]
["L_CP_FMP","$U$37","$U$37"]
["L_CP_FMP","$U$38","$U$38"]
["L_CP_FMP","$U$39","$U$39"]
["L_CP_FMP","$U$41","$U$41"]
["L_CP_FMP","$U$42","$U$42"]
["L_CP_FMP","$V$19","$V$19"]
["L_CP_FMP","$V$20","$V$20"]
["L_CP_FMP","$V$21","$V$21"]
["L_CP_FMP","$V$25","$V$25"]
["L_CP_FMP","$V$26","$V$26"]
["L_CP_FMP","$V$27","$V$27"]
["L_CP_FMP","$V$28","$V$28"]
["L_CP_FMP","$V$29","$V$29"]
["L_CP_FMP","$V$30","$V$30"]
["L_CP_FMP","$V$31","$V$31"]
["L_CP_FMP","$V$32","$V$32"]
["L_CP_FMP","$W$19","$W$19"]
["L_CP_FMP","$W$20","$W$20"]
["L_CP_FMP","$W$21","$W$21"]
["L_CP_FMP","$W$25","$W$25"]
["L_CP_FMP","$W$26","$W$26"]
["L_CP_FMP","$W$27","$W$27"]
["L_CP_FMP","$W$28","$W$28"]
["L_CP_FMP","$W$29","$W$29"]
["L_CP_FMP","$W$30","$W$30"]
["L_CP_FMP","$W$31","$W$31"]
["L_CP_FMP","$W$32","$W$32"]
["L_CP_FMP","$X$37","$X$37"]
["L_CP_FMP","$X$38","$X$38"]
["L_CP_FMP","$X$39","$X$39"]
["L_CP_FMP","$X$41","$X$41"]
["L_CP_FMP","$X$42","$X$42"]
["L_CP_FMP","$Y$19","$Y$19"]
["L_CP_FMP","$Y$20","$Y$20"]
["L_CP_FMP","$Y$21","$Y$21"]
["L_CP_FMP","$Y$25","$Y$25"]
["L_CP_FMP","$Y$26","$Y$26"]
["L_CP_FMP","$Y$27","$Y$27"]
["L_CP_FMP","$Y$28","$Y$28"]
["L_CP_FMP","$Y$29","$Y$29"]
["L_CP_FMP","$Y$30","$Y$30"]
["L_CP_FMP","$Y$31","$Y$31"]
["L_CP_FMP","$Y$32","$Y$32"]
["L_CP_FMP","$Z$19","$Z$19"]
["L_CP_FMP","$Z$20","$Z$20"]
["L_CP_FMP","$Z$21","$Z$21"]
["L_CP_FMP","$Z$25","$Z$25"]
["L_CP_FMP","$Z$26","$Z$26"]
["L_CP_FMP","$Z$27","$Z$27"]
["L_CP_FMP","$Z$28","$Z$28"]
["L_CP_FMP","$Z$29","$Z$29"]
["L_CP_FMP","$Z$30","$Z$30"]
["L_CP_FMP","$Z$31","$Z$31"]
["L_CP_FMP","$Z$32","$Z$32"]
["L_CP_FMP","$AA$37","$AA$37"]
["L_CP_FMP","$AA$38","$AA$38"]
["L_CP_FMP","$AA$39","$AA$39"]
["L_CP_FMP","$AA$41","$AA$41"]
["L_CP_FMP","$AA$42","$AA$42"]
["L_CP_FMP","$AC$19","$AC$19"]
["L_CP_FMP","$AC$20","$AC$20"]
["L_CP_FMP","$AC$21","$AC$21"]
["L_CP_FMP","$AC$25","$AC$25"]
["L_CP_FMP","$AC$26","$AC$26"]
["L_CP_FMP","$AC$27","$AC$27"]
["L_CP_FMP","$AC$28","$AC$28"]
["L_CP_FMP","$AC$29","$AC$29"]
["L_CP_FMP","$AC$30","$AC$30"]
["L_CP_FMP","$AC$31","$AC$31"]
["L_CP_FMP","$AC$32","$AC$32"]
["L_CP_FMP","$AC$37","$AC$37"]
["L_CP_FMP","$AC$38","$AC$38"]
["L_CP_FMP","$AC$39","$AC$39"]
["L_CP_FMP","$AC$41","$AC$41"]
["L_CP_FMP","$AC$42","$AC$42"]
["L_CP_FMP","$AD$19","$AD$19"]
["L_CP_FMP","$AD$20","$AD$20"]
["L_CP_FMP","$AD$21","$AD$21"]
["L_CP_FMP","$AD$25","$AD$25"]
["L_CP_FMP","$AD$26","$AD$26"]
["L_CP_FMP","$AD$27","$AD$27"]
["L_CP_FMP","$AD$28","$AD$28"]
["L_CP_FMP","$AD$29","$AD$29"]
["L_CP_FMP","$AD$30","$AD$30"]
["L_CP_FMP","$AD$31","$AD$31"]
["L_CP_FMP","$AD$32","$AD$32"]
["L_CP_FMP","$AE$19","$AE$19"]
["L_CP_FMP","$AE$20","$AE$20"]
["L_CP_FMP","$AE$21","$AE$21"]
["L_CP_FMP","$AE$25","$AE$25"]
["L_CP_FMP","$AE$26","$AE$26"]
["L_CP_FMP","$AE$27","$AE$27"]
["L_CP_FMP","$AE$28","$AE$28"]
["L_CP_FMP","$AE$29","$AE$29"]
["L_CP_FMP","$AE$30","$AE$30"]
["L_CP_FMP","$AE$31","$AE$31"]
["L_CP_FMP","$AE$32","$AE$32"]
["L_CP_FMP","$AF$19","$AF$19"]
["L_CP_FMP","$AF$20","$AF$20"]
["L_CP_FMP","$AF$21","$AF$21"]
["L_CP_FMP","$AF$25","$AF$25"]
["L_CP_FMP","$AF$26","$AF$26"]
["L_CP_FMP","$AF$27","$AF$27"]
["L_CP_FMP","$AF$28","$AF$28"]
["L_CP_FMP","$AF$29","$AF$29"]
["L_CP_FMP","$AF$30","$AF$30"]
["L_CP_FMP","$AF$31","$AF$31"]
["L_CP_FMP","$AF$32","$AF$32"]
["L_CP_FMP","$AG$19","$AG$19"]
["L_CP_FMP","$AG$20","$AG$20"]
["L_CP_FMP","$AG$21","$AG$21"]
["L_CP_FMP","$AG$25","$AG$25"]
["L_CP_FMP","$AG$26","$AG$26"]
["L_CP_FMP","$AG$27","$AG$27"]
["L_CP_FMP","$AG$28","$AG$28"]
["L_CP_FMP","$AG$29","$AG$29"]
["L_CP_FMP","$AG$30","$AG$30"]
["L_CP_FMP","$AG$31","$AG$31"]
["L_CP_FMP","$AG$32","$AG$32"]
["L_CP_FMP","$AH$37","$AH$37"]
["L_CP_FMP","$AH$38","$AH$38"]
["L_CP_FMP","$AH$39","$AH$39"]
["L_CP_FMP","$AH$41","$AH$41"]
["L_CP_FMP","$AH$42","$AH$42"]
["L_CP_FMP","$AI$19","$AI$19"]
["L_CP_FMP","$AI$20","$AI$20"]
["L_CP_FMP","$AI$21","$AI$21"]
["L_CP_FMP","$AI$25","$AI$25"]
["L_CP_FMP","$AI$26","$AI$26"]
["L_CP_FMP","$AI$27","$AI$27"]
["L_CP_FMP","$AI$28","$AI$28"]
["L_CP_FMP","$AI$29","$AI$29"]
["L_CP_FMP","$AI$30","$AI$30"]
["L_CP_FMP","$AI$31","$AI$31"]
["L_CP_FMP","$AI$32","$AI$32"]
["L_CP_FMP","$AJ$19","$AJ$19"]
["L_CP_FMP","$AJ$20","$AJ$20"]
["L_CP_FMP","$AJ$21","$AJ$21"]
["L_CP_FMP","$AJ$25","$AJ$25"]
["L_CP_FMP","$AJ$26","$AJ$26"]
["L_CP_FMP","$AJ$27","$AJ$27"]
["L_CP_FMP","$AJ$28","$AJ$28"]
["L_CP_FMP","$AJ$29","$AJ$29"]
["L_CP_FMP","$AJ$30","$AJ$30"]
["L_CP_FMP","$AJ$31","$AJ$31"]
["L_CP_FMP","$AJ$32","$AJ$32"]
["L_CP_FMP","$AK$19","$AK$19"]
["L_CP_FMP","$AK$20","$AK$20"]
["L_CP_FMP","$AK$21","$AK$21"]
["L_CP_FMP","$AK$25","$AK$25"]
["L_CP_FMP","$AK$26","$AK$26"]
["L_CP_FMP","$AK$27","$AK$27"]
["L_CP_FMP","$AK$28","$AK$28"]
["L_CP_FMP","$AK$29","$AK$29"]
["L_CP_FMP","$AK$30","$AK$30"]
["L_CP_FMP","$AK$31","$AK$31"]
["L_CP_FMP","$AK$32","$AK$32"]
["L_CP_FMP","$AL$19","$AL$19"]
["L_CP_FMP","$AL$20","$AL$20"]
["L_CP_FMP","$AL$21","$AL$21"]
["L_CP_FMP","$AL$25","$AL$25"]
["L_CP_FMP","$AL$26","$AL$26"]
["L_CP_FMP","$AL$27","$AL$27"]
["L_CP_FMP","$AL$28","$AL$28"]
["L_CP_FMP","$AL$29","$AL$29"]
["L_CP_FMP","$AL$30","$AL$30"]
["L_CP_FMP","$AL$31","$AL$31"]
["L_CP_FMP","$AL$32","$AL$32"]
["L_CP_FMP","$AM$37","$AM$37"]
["L_CP_FMP","$AM$38","$AM$38"]
["L_CP_FMP","$AM$39","$AM$39"]
["L_CP_FMP","$AM$41","$AM$41"]
["L_CP_FMP","$AM$42","$AM$42"]
["L_CP_FMP","$AN$19","$AN$19"]
["L_CP_FMP","$AN$20","$AN$20"]
["L_CP_FMP","$AN$21","$AN$21"]
["L_CP_FMP","$AN$25","$AN$25"]
["L_CP_FMP","$AN$26","$AN$26"]
["L_CP_FMP","$AN$27","$AN$27"]
["L_CP_FMP","$AN$28","$AN$28"]
["L_CP_FMP","$AN$29","$AN$29"]
["L_CP_FMP","$AN$30","$AN$30"]
["L_CP_FMP","$AN$31","$AN$31"]
["L_CP_FMP","$AN$32","$AN$32"]
["L_CP_FMP","$AO$19","$AO$19"]
["L_CP_FMP","$AO$20","$AO$20"]
["L_CP_FMP","$AO$21","$AO$21"]
["L_CP_FMP","$AO$25","$AO$25"]
["L_CP_FMP","$AO$26","$AO$26"]
["L_CP_FMP","$AO$27","$AO$27"]
["L_CP_FMP","$AO$28","$AO$28"]
["L_CP_FMP","$AO$29","$AO$29"]
["L_CP_FMP","$AO$30","$AO$30"]
["L_CP_FMP","$AO$31","$AO$31"]
["L_CP_FMP","$AO$32","$AO$32"]
["L_CP_FMP","$AP$37","$AP$37"]
["L_CP_FMP","$AP$38","$AP$38"]
["L_CP_FMP","$AP$39","$AP$39"]
["L_CP_FMP","$AP$41","$AP$41"]
["L_CP_FMP","$AP$42","$AP$42"]
["L_CP_FMP","$AQ$19","$AQ$19"]
["L_CP_FMP","$AQ$20","$AQ$20"]
["L_CP_FMP","$AQ$21","$AQ$21"]
["L_CP_FMP","$AQ$25","$AQ$25"]
["L_CP_FMP","$AQ$26","$AQ$26"]
["L_CP_FMP","$AQ$27","$AQ$27"]
["L_CP_FMP","$AQ$28","$AQ$28"]
["L_CP_FMP","$AQ$29","$AQ$29"]
["L_CP_FMP","$AQ$30","$AQ$30"]
["L_CP_FMP","$AQ$31","$AQ$31"]
["L_CP_FMP","$AQ$32","$AQ$32"]
["L_CP_FMP","$AR$19","$AR$19"]
["L_CP_FMP","$AR$20","$AR$20"]
["L_CP_FMP","$AR$21","$AR$21"]
["L_CP_FMP","$AR$25","$AR$25"]
["L_CP_FMP","$AR$26","$AR$26"]
["L_CP_FMP","$AR$27","$AR$27"]
["L_CP_FMP","$AR$28","$AR$28"]
["L_CP_FMP","$AR$29","$AR$29"]
["L_CP_FMP","$AR$30","$AR$30"]
["L_CP_FMP","$AR$31","$AR$31"]
["L_CP_FMP","$AR$32","$AR$32"]
["L_CP_FMP","$AS$37","$AS$37"]
["L_CP_FMP","$AS$38","$AS$38"]
["L_CP_FMP","$AS$39","$AS$39"]
["L_CP_FMP","$AS$41","$AS$41"]
["L_CP_FMP","$AS$42","$AS$42"]
["L_CP_FMP","$AU$19","$AU$19"]
["L_CP_FMP","$AU$20","$AU$20"]
["L_CP_FMP","$AU$21","$AU$21"]
["L_CP_FMP","$AU$25","$AU$25"]
["L_CP_FMP","$AU$26","$AU$26"]
["L_CP_FMP","$AU$27","$AU$27"]
["L_CP_FMP","$AU$28","$AU$28"]
["L_CP_FMP","$AU$29","$AU$29"]
["L_CP_FMP","$AU$30","$AU$30"]
["L_CP_FMP","$AU$31","$AU$31"]
["L_CP_FMP","$AU$32","$AU$32"]
["L_CP_FMP","$AU$37","$AU$37"]
["L_CP_FMP","$AU$38","$AU$38"]
["L_CP_FMP","$AU$39","$AU$39"]
["L_CP_FMP","$AU$41","$AU$41"]
["L_CP_FMP","$AU$42","$AU$42"]
["L_CP_FMP","$AV$19","$AV$19"]
["L_CP_FMP","$AV$20","$AV$20"]
["L_CP_FMP","$AV$21","$AV$21"]
["L_CP_FMP","$AV$25","$AV$25"]
["L_CP_FMP","$AV$26","$AV$26"]
["L_CP_FMP","$AV$27","$AV$27"]
["L_CP_FMP","$AV$28","$AV$28"]
["L_CP_FMP","$AV$29","$AV$29"]
["L_CP_FMP","$AV$30","$AV$30"]
["L_CP_FMP","$AV$31","$AV$31"]
["L_CP_FMP","$AV$32","$AV$32"]
["L_CP_FMP","$AW$19","$AW$19"]
["L_CP_FMP","$AW$20","$AW$20"]
["L_CP_FMP","$AW$21","$AW$21"]
["L_CP_FMP","$AW$25","$AW$25"]
["L_CP_FMP","$AW$26","$AW$26"]
["L_CP_FMP","$AW$27","$AW$27"]
["L_CP_FMP","$AW$28","$AW$28"]
["L_CP_FMP","$AW$29","$AW$29"]
["L_CP_FMP","$AW$30","$AW$30"]
["L_CP_FMP","$AW$31","$AW$31"]
["L_CP_FMP","$AW$32","$AW$32"]
["L_CP_FMP","$AX$19","$AX$19"]
["L_CP_FMP","$AX$20","$AX$20"]
["L_CP_FMP","$AX$21","$AX$21"]
["L_CP_FMP","$AX$25","$AX$25"]
["L_CP_FMP","$AX$26","$AX$26"]
["L_CP_FMP","$AX$27","$AX$27"]
["L_CP_FMP","$AX$28","$AX$28"]
["L_CP_FMP","$AX$29","$AX$29"]
["L_CP_FMP","$AX$30","$AX$30"]
["L_CP_FMP","$AX$31","$AX$31"]
["L_CP_FMP","$AX$32","$AX$32"]
["L_CP_FMP","$AY$19","$AY$19"]
["L_CP_FMP","$AY$20","$AY$20"]
["L_CP_FMP","$AY$21","$AY$21"]
["L_CP_FMP","$AY$25","$AY$25"]
["L_CP_FMP","$AY$26","$AY$26"]
["L_CP_FMP","$AY$27","$AY$27"]
["L_CP_FMP","$AY$28","$AY$28"]
["L_CP_FMP","$AY$29","$AY$29"]
["L_CP_FMP","$AY$30","$AY$30"]
["L_CP_FMP","$AY$31","$AY$31"]
["L_CP_FMP","$AY$32","$AY$32"]
["L_CP_FMP","$AZ$37","$AZ$37"]
["L_CP_FMP","$AZ$38","$AZ$38"]
["L_CP_FMP","$AZ$39","$AZ$39"]
["L_CP_FMP","$AZ$41","$AZ$41"]
["L_CP_FMP","$AZ$42","$AZ$42"]
["L_CP_FMP","$BA$19","$BA$19"]
["L_CP_FMP","$BA$20","$BA$20"]
["L_CP_FMP","$BA$21","$BA$21"]
["L_CP_FMP","$BA$25","$BA$25"]
["L_CP_FMP","$BA$26","$BA$26"]
["L_CP_FMP","$BA$27","$BA$27"]
["L_CP_FMP","$BA$28","$BA$28"]
["L_CP_FMP","$BA$29","$BA$29"]
["L_CP_FMP","$BA$30","$BA$30"]
["L_CP_FMP","$BA$31","$BA$31"]
["L_CP_FMP","$BA$32","$BA$32"]
["L_CP_FMP","$BB$19","$BB$19"]
["L_CP_FMP","$BB$20","$BB$20"]
["L_CP_FMP","$BB$21","$BB$21"]
["L_CP_FMP","$BB$25","$BB$25"]
["L_CP_FMP","$BB$26","$BB$26"]
["L_CP_FMP","$BB$27","$BB$27"]
["L_CP_FMP","$BB$28","$BB$28"]
["L_CP_FMP","$BB$29","$BB$29"]
["L_CP_FMP","$BB$30","$BB$30"]
["L_CP_FMP","$BB$31","$BB$31"]
["L_CP_FMP","$BB$32","$BB$32"]
["L_CP_FMP","$BC$19","$BC$19"]
["L_CP_FMP","$BC$20","$BC$20"]
["L_CP_FMP","$BC$21","$BC$21"]
["L_CP_FMP","$BC$25","$BC$25"]
["L_CP_FMP","$BC$26","$BC$26"]
["L_CP_FMP","$BC$27","$BC$27"]
["L_CP_FMP","$BC$28","$BC$28"]
["L_CP_FMP","$BC$29","$BC$29"]
["L_CP_FMP","$BC$30","$BC$30"]
["L_CP_FMP","$BC$31","$BC$31"]
["L_CP_FMP","$BC$32","$BC$32"]
["L_CP_FMP","$BD$19","$BD$19"]
["L_CP_FMP","$BD$20","$BD$20"]
["L_CP_FMP","$BD$21","$BD$21"]
["L_CP_FMP","$BD$25","$BD$25"]
["L_CP_FMP","$BD$26","$BD$26"]
["L_CP_FMP","$BD$27","$BD$27"]
["L_CP_FMP","$BD$28","$BD$28"]
["L_CP_FMP","$BD$29","$BD$29"]
["L_CP_FMP","$BD$30","$BD$30"]
["L_CP_FMP","$BD$31","$BD$31"]
["L_CP_FMP","$BD$32","$BD$32"]
["L_CP_FMP","$BE$37","$BE$37"]
["L_CP_FMP","$BE$38","$BE$38"]
["L_CP_FMP","$BE$39","$BE$39"]
["L_CP_FMP","$BE$41","$BE$41"]
["L_CP_FMP","$BE$42","$BE$42"]
["L_CP_FMP","$BF$19","$BF$19"]
["L_CP_FMP","$BF$20","$BF$20"]
["L_CP_FMP","$BF$21","$BF$21"]
["L_CP_FMP","$BF$25","$BF$25"]
["L_CP_FMP","$BF$26","$BF$26"]
["L_CP_FMP","$BF$27","$BF$27"]
["L_CP_FMP","$BF$28","$BF$28"]
["L_CP_FMP","$BF$29","$BF$29"]
["L_CP_FMP","$BF$30","$BF$30"]
["L_CP_FMP","$BF$31","$BF$31"]
["L_CP_FMP","$BF$32","$BF$32"]
["L_CP_FMP","$BG$19","$BG$19"]
["L_CP_FMP","$BG$20","$BG$20"]
["L_CP_FMP","$BG$21","$BG$21"]
["L_CP_FMP","$BG$25","$BG$25"]
["L_CP_FMP","$BG$26","$BG$26"]
["L_CP_FMP","$BG$27","$BG$27"]
["L_CP_FMP","$BG$28","$BG$28"]
["L_CP_FMP","$BG$29","$BG$29"]
["L_CP_FMP","$BG$30","$BG$30"]
["L_CP_FMP","$BG$31","$BG$31"]
["L_CP_FMP","$BG$32","$BG$32"]
["L_CP_FMP","$BH$37","$BH$37"]
["L_CP_FMP","$BH$38","$BH$38"]
["L_CP_FMP","$BH$39","$BH$39"]
["L_CP_FMP","$BH$41","$BH$41"]
["L_CP_FMP","$BH$42","$BH$42"]
["L_CP_FMP","$BI$19","$BI$19"]
["L_CP_FMP","$BI$20","$BI$20"]
["L_CP_FMP","$BI$21","$BI$21"]
["L_CP_FMP","$BI$25","$BI$25"]
["L_CP_FMP","$BI$26","$BI$26"]
["L_CP_FMP","$BI$27","$BI$27"]
["L_CP_FMP","$BI$28","$BI$28"]
["L_CP_FMP","$BI$29","$BI$29"]
["L_CP_FMP","$BI$30","$BI$30"]
["L_CP_FMP","$BI$31","$BI$31"]
["L_CP_FMP","$BI$32","$BI$32"]
["L_CP_FMP","$BJ$19","$BJ$19"]
["L_CP_FMP","$BJ$20","$BJ$20"]
["L_CP_FMP","$BJ$21","$BJ$21"]
["L_CP_FMP","$BJ$25","$BJ$25"]
["L_CP_FMP","$BJ$26","$BJ$26"]
["L_CP_FMP","$BJ$27","$BJ$27"]
["L_CP_FMP","$BJ$28","$BJ$28"]
["L_CP_FMP","$BJ$29","$BJ$29"]
["L_CP_FMP","$BJ$30","$BJ$30"]
["L_CP_FMP","$BJ$31","$BJ$31"]
["L_CP_FMP","$BJ$32","$BJ$32"]
["L_CP_FMP","$BK$37","$BK$37"]
["L_CP_FMP","$BK$38","$BK$38"]
["L_CP_FMP","$BK$39","$BK$39"]
["L_CP_FMP","$BK$41","$BK$41"]
["L_CP_FMP","$BK$42","$BK$42"]
["L_CP_FMP","$BM$19","$BM$19"]
["L_CP_FMP","$BM$20","$BM$20"]
["L_CP_FMP","$BM$21","$BM$21"]
["L_CP_FMP","$BM$25","$BM$25"]
["L_CP_FMP","$BM$26","$BM$26"]
["L_CP_FMP","$BM$27","$BM$27"]
["L_CP_FMP","$BM$28","$BM$28"]
["L_CP_FMP","$BM$29","$BM$29"]
["L_CP_FMP","$BM$30","$BM$30"]
["L_CP_FMP","$BM$31","$BM$31"]
["L_CP_FMP","$BM$32","$BM$32"]
["L_CP_FMP","$BM$37","$BM$37"]
["L_CP_FMP","$BM$38","$BM$38"]
["L_CP_FMP","$BM$39","$BM$39"]
["L_CP_FMP","$BM$41","$BM$41"]
["L_CP_FMP","$BM$42","$BM$42"]
["L_CP_FMP","$BN$19","$BN$19"]
["L_CP_FMP","$BN$20","$BN$20"]
["L_CP_FMP","$BN$21","$BN$21"]
["L_CP_FMP","$BN$25","$BN$25"]
["L_CP_FMP","$BN$26","$BN$26"]
["L_CP_FMP","$BN$27","$BN$27"]
["L_CP_FMP","$BN$28","$BN$28"]
["L_CP_FMP","$BN$29","$BN$29"]
["L_CP_FMP","$BN$30","$BN$30"]
["L_CP_FMP","$BN$31","$BN$31"]
["L_CP_FMP","$BN$32","$BN$32"]
["L_CP_FMP","$BO$19","$BO$19"]
["L_CP_FMP","$BO$20","$BO$20"]
["L_CP_FMP","$BO$21","$BO$21"]
["L_CP_FMP","$BO$25","$BO$25"]
["L_CP_FMP","$BO$26","$BO$26"]
["L_CP_FMP","$BO$27","$BO$27"]
["L_CP_FMP","$BO$28","$BO$28"]
["L_CP_FMP","$BO$29","$BO$29"]
["L_CP_FMP","$BO$30","$BO$30"]
["L_CP_FMP","$BO$31","$BO$31"]
["L_CP_FMP","$BO$32","$BO$32"]
["L_CP_FMP","$BP$19","$BP$19"]
["L_CP_FMP","$BP$20","$BP$20"]
["L_CP_FMP","$BP$21","$BP$21"]
["L_CP_FMP","$BP$25","$BP$25"]
["L_CP_FMP","$BP$26","$BP$26"]
["L_CP_FMP","$BP$27","$BP$27"]
["L_CP_FMP","$BP$28","$BP$28"]
["L_CP_FMP","$BP$29","$BP$29"]
["L_CP_FMP","$BP$30","$BP$30"]
["L_CP_FMP","$BP$31","$BP$31"]
["L_CP_FMP","$BP$32","$BP$32"]
["L_CP_FMP","$BQ$19","$BQ$19"]
["L_CP_FMP","$BQ$20","$BQ$20"]
["L_CP_FMP","$BQ$21","$BQ$21"]
["L_CP_FMP","$BQ$25","$BQ$25"]
["L_CP_FMP","$BQ$26","$BQ$26"]
["L_CP_FMP","$BQ$27","$BQ$27"]
["L_CP_FMP","$BQ$28","$BQ$28"]
["L_CP_FMP","$BQ$29","$BQ$29"]
["L_CP_FMP","$BQ$30","$BQ$30"]
["L_CP_FMP","$BQ$31","$BQ$31"]
["L_CP_FMP","$BQ$32","$BQ$32"]
["L_CP_FMP","$BR$37","$BR$37"]
["L_CP_FMP","$BR$38","$BR$38"]
["L_CP_FMP","$BR$39","$BR$39"]
["L_CP_FMP","$BR$41","$BR$41"]
["L_CP_FMP","$BR$42","$BR$42"]
["L_CP_FMP","$BS$19","$BS$19"]
["L_CP_FMP","$BS$20","$BS$20"]
["L_CP_FMP","$BS$21","$BS$21"]
["L_CP_FMP","$BS$25","$BS$25"]
["L_CP_FMP","$BS$26","$BS$26"]
["L_CP_FMP","$BS$27","$BS$27"]
["L_CP_FMP","$BS$28","$BS$28"]
["L_CP_FMP","$BS$29","$BS$29"]
["L_CP_FMP","$BS$30","$BS$30"]
["L_CP_FMP","$BS$31","$BS$31"]
["L_CP_FMP","$BS$32","$BS$32"]
["L_CP_FMP","$BT$19","$BT$19"]
["L_CP_FMP","$BT$20","$BT$20"]
["L_CP_FMP","$BT$21","$BT$21"]
["L_CP_FMP","$BT$25","$BT$25"]
["L_CP_FMP","$BT$26","$BT$26"]
["L_CP_FMP","$BT$27","$BT$27"]
["L_CP_FMP","$BT$28","$BT$28"]
["L_CP_FMP","$BT$29","$BT$29"]
["L_CP_FMP","$BT$30","$BT$30"]
["L_CP_FMP","$BT$31","$BT$31"]
["L_CP_FMP","$BT$32","$BT$32"]
["L_CP_FMP","$BU$19","$BU$19"]
["L_CP_FMP","$BU$20","$BU$20"]
["L_CP_FMP","$BU$21","$BU$21"]
["L_CP_FMP","$BU$25","$BU$25"]
["L_CP_FMP","$BU$26","$BU$26"]
["L_CP_FMP","$BU$27","$BU$27"]
["L_CP_FMP","$BU$28","$BU$28"]
["L_CP_FMP","$BU$29","$BU$29"]
["L_CP_FMP","$BU$30","$BU$30"]
["L_CP_FMP","$BU$31","$BU$31"]
["L_CP_FMP","$BU$32","$BU$32"]
["L_CP_FMP","$BV$19","$BV$19"]
["L_CP_FMP","$BV$20","$BV$20"]
["L_CP_FMP","$BV$21","$BV$21"]
["L_CP_FMP","$BV$25","$BV$25"]
["L_CP_FMP","$BV$26","$BV$26"]
["L_CP_FMP","$BV$27","$BV$27"]
["L_CP_FMP","$BV$28","$BV$28"]
["L_CP_FMP","$BV$29","$BV$29"]
["L_CP_FMP","$BV$30","$BV$30"]
["L_CP_FMP","$BV$31","$BV$31"]
["L_CP_FMP","$BV$32","$BV$32"]
["L_CP_FMP","$BW$37","$BW$37"]
["L_CP_FMP","$BW$38","$BW$38"]
["L_CP_FMP","$BW$39","$BW$39"]
["L_CP_FMP","$BW$41","$BW$41"]
["L_CP_FMP","$BW$42","$BW$42"]
["L_CP_FMP","$BX$19","$BX$19"]
["L_CP_FMP","$BX$20","$BX$20"]
["L_CP_FMP","$BX$21","$BX$21"]
["L_CP_FMP","$BX$25","$BX$25"]
["L_CP_FMP","$BX$26","$BX$26"]
["L_CP_FMP","$BX$27","$BX$27"]
["L_CP_FMP","$BX$28","$BX$28"]
["L_CP_FMP","$BX$29","$BX$29"]
["L_CP_FMP","$BX$30","$BX$30"]
["L_CP_FMP","$BX$31","$BX$31"]
["L_CP_FMP","$BX$32","$BX$32"]
["L_CP_FMP","$BY$19","$BY$19"]
["L_CP_FMP","$BY$20","$BY$20"]
["L_CP_FMP","$BY$21","$BY$21"]
["L_CP_FMP","$BY$25","$BY$25"]
["L_CP_FMP","$BY$26","$BY$26"]
["L_CP_FMP","$BY$27","$BY$27"]
["L_CP_FMP","$BY$28","$BY$28"]
["L_CP_FMP","$BY$29","$BY$29"]
["L_CP_FMP","$BY$30","$BY$30"]
["L_CP_FMP","$BY$31","$BY$31"]
["L_CP_FMP","$BY$32","$BY$32"]
["L_CP_FMP","$BZ$37","$BZ$37"]
["L_CP_FMP","$BZ$38","$BZ$38"]
["L_CP_FMP","$BZ$39","$BZ$39"]
["L_CP_FMP","$BZ$41","$BZ$41"]
["L_CP_FMP","$BZ$42","$BZ$42"]
["L_CP_FMP","$CA$19","$CA$19"]
["L_CP_FMP","$CA$20","$CA$20"]
["L_CP_FMP","$CA$21","$CA$21"]
["L_CP_FMP","$CA$25","$CA$25"]
["L_CP_FMP","$CA$26","$CA$26"]
["L_CP_FMP","$CA$27","$CA$27"]
["L_CP_FMP","$CA$28","$CA$28"]
["L_CP_FMP","$CA$29","$CA$29"]
["L_CP_FMP","$CA$30","$CA$30"]
["L_CP_FMP","$CA$31","$CA$31"]
["L_CP_FMP","$CA$32","$CA$32"]
["L_CP_FMP","$CB$19","$CB$19"]
["L_CP_FMP","$CB$20","$CB$20"]
["L_CP_FMP","$CB$21","$CB$21"]
["L_CP_FMP","$CB$25","$CB$25"]
["L_CP_FMP","$CB$26","$CB$26"]
["L_CP_FMP","$CB$27","$CB$27"]
["L_CP_FMP","$CB$28","$CB$28"]
["L_CP_FMP","$CB$29","$CB$29"]
["L_CP_FMP","$CB$30","$CB$30"]
["L_CP_FMP","$CB$31","$CB$31"]
["L_CP_FMP","$CB$32","$CB$32"]
["L_CP_FMP","$CC$37","$CC$37"]
["L_CP_FMP","$CC$38","$CC$38"]
["L_CP_FMP","$CC$39","$CC$39"]
["L_CP_FMP","$CC$41","$CC$41"]
["L_CP_FMP","$CC$42","$CC$42"]
["NL_Mot","$C$47","$C$45"]
["NL_Mot","$C$48","$C$46"]
["NL_Mot","$C$49","$C$47"]
["NL_Mot","$C$50","$C$48"]
["NL_Mot","$C$51","$C$49"]
["NL_Mot","$C$52","$C$50"]
["NL_Mot","$C$53","$C$51"]
["NL_Mot","$C$54","$C$52"]
["NL_Mot","$C$55","$C$53"]
["NL_Mot","$C$56","$C$54"]
["NL_Mot","$C$57","$C$55"]
["NL_Mot","$C$58","$C$56"]
["NL_Mot","$C$59","$C$57"]
["NL_Mot","$C$60","$C$58"]
["NL_Mot","$C$61","$C$59"]
["NL_Mot","$C$62","$C$60"]
["NL_Mot","$C$63","$C$61"]
["NL_Mot","$D$47","$D$45"]
["NL_Mot","$D$48","$D$46"]
["NL_Mot","$D$49","$D$47"]
["NL_Mot","$D$50","$D$48"]
["NL_Mot","$D$51","$D$49"]
["NL_Mot","$D$52","$D$50"]
["NL_Mot","$D$53","$D$51"]
["NL_Mot","$D$54","$D$52"]
["NL_Mot","$D$55","$D$53"]
["NL_Mot","$D$56","$D$54"]
["NL_Mot","$D$57","$D$55"]
["NL_Mot","$D$58","$D$56"]
["NL_Mot","$D$59","$D$57"]
["NL_Mot","$D$60","$D$58"]
["NL_Mot","$D$61","$D$59"]
["NL_Mot","$D$62","$D$60"]
["NL_Mot","$D$63","$D$61"]
["NL_Mot","$E$47","$E$45"]
["NL_Mot","$E$48","$E$46"]
["NL_Mot","$E$49","$E$47"]
["NL_Mot","$E$50","$E$48"]
["NL_Mot","$E$51","$E$49"]
["NL_Mot","$E$52","$E$50"]
["NL_Mot","$E$53","$E$51"]
["NL_Mot","$E$54","$E$52"]
["NL_Mot","$E$55","$E$53"]
["NL_Mot","$E$56","$E$54"]
["NL_Mot","$E$57","$E$55"]
["NL_Mot","$E$58","$E$56"]
["NL_Mot","$E$59","$E$57"]
["NL_Mot","$E$60","$E$58"]
["NL_Mot","$E$61","$E$59"]
["NL_Mot","$E$62","$E$60"]
["NL_Mot","$E$63","$E$61"]
["NL_Mot","$F$47","$F$45"]
["NL_Mot","$F$48","$F$46"]
["NL_Mot","$F$49","$F$47"]
["NL_Mot","$F$50","$F$48"]
["NL_Mot","$F$51","$F$49"]
["NL_Mot","$F$52","$F$50"]
["NL_Mot","$F$53","$F$51"]
["NL_Mot","$F$54","$F$52"]
["NL_Mot","$F$55","$F$53"]
["NL_Mot","$F$56","$F$54"]
["NL_Mot","$F$57","$F$55"]
["NL_Mot","$F$58","$F$56"]
["NL_Mot","$F$59","$F$57"]
["NL_Mot","$F$60","$F$58"]
["NL_Mot","$F$61","$F$59"]
["NL_Mot","$F$62","$F$60"]
["NL_Mot","$F$63","$F$61"]
["NL_Mot","$G$47","$G$45"]
["NL_Mot","$G$48","$G$46"]
["NL_Mot","$G$49","$G$47"]
["NL_Mot","$G$50","$G$48"]
["NL_Mot","$G$51","$G$49"]
["NL_Mot","$G$52","$G$50"]
["NL_Mot","$G$53","$G$51"]
["NL_Mot","$G$54","$G$52"]
["NL_Mot","$G$55","$G$53"]
["NL_Mot","$G$56","$G$54"]
["NL_Mot","$G$57","$G$55"]
["NL_Mot","$G$58","$G$56"]
["NL_Mot","$G$59","$G$57"]
["NL_Mot","$G$60","$G$58"]
["NL_Mot","$G$61","$G$59"]
["NL_Mot","$G$62","$G$60"]
["NL_Mot","$G$63","$G$61"]
["NL_Mot","$H$47","$H$45"]
["NL_Mot","$H$48","$H$46"]
["NL_Mot","$H$49","$H$47"]
["NL_Mot","$H$50","$H$48"]
["NL_Mot","$H$51","$H$49"]
["NL_Mot","$H$52","$H$50"]
["NL_Mot","$H$53","$H$51"]
["NL_Mot","$H$54","$H$52"]
["NL_Mot","$H$55","$H$53"]
["NL_Mot","$H$56","$H$54"]
["NL_Mot","$H$57","$H$55"]
["NL_Mot","$H$58","$H$56"]
["NL_Mot","$H$59","$H$57"]
["NL_Mot","$H$60","$H$58"]
["NL_Mot","$H$61","$H$59"]
["NL_Mot","$H$62","$H$60"]
["NL_Mot","$H$63","$H$61"]
["NL_Mot","$I$47","$I$45"]
["NL_Mot","$I$48","$I$46"]
["NL_Mot","$I$49","$I$47"]
["NL_Mot","$I$50","$I$48"]
["NL_Mot","$I$51","$I$49"]
["NL_Mot","$I$52","$I$50"]
["NL_Mot","$I$53","$I$51"]
["NL_Mot","$I$54","$I$52"]
["NL_Mot","$I$55","$I$53"]
["NL_Mot","$I$56","$I$54"]
["NL_Mot","$I$57","$I$55"]
["NL_Mot","$I$58","$I$56"]
["NL_Mot","$I$59","$I$57"]
["NL_Mot","$I$60","$I$58"]
["NL_Mot","$I$61","$I$59"]
["NL_Mot","$I$62","$I$60"]
["NL_Mot","$I$63","$I$61"]
["NL_Mot","$J$47","$J$45"]
["NL_Mot","$J$48","$J$46"]
["NL_Mot","$J$49","$J$47"]
["NL_Mot","$J$50","$J$48"]
["NL_Mot","$J$51","$J$49"]
["NL_Mot","$J$52","$J$50"]
["NL_Mot","$J$53","$J$51"]
["NL_Mot","$J$54","$J$52"]
["NL_Mot","$J$55","$J$53"]
["NL_Mot","$J$56","$J$54"]
["NL_Mot","$J$57","$J$55"]
["NL_Mot","$J$58","$J$56"]
["NL_Mot","$J$59","$J$57"]
["NL_Mot","$J$60","$J$58"]
["NL_Mot","$J$61","$J$59"]
["NL_Mot","$J$62","$J$60"]
["NL_Mot","$J$63","$J$61"]
["NL_Mot","$K$19","$K$19"]
["NL_Mot","$K$20","$K$20"]
["NL_Mot","$K$21","$K$21"]
["NL_Mot","$K$25","$K$25"]
["NL_Mot","$K$26","$K$26"]
["NL_Mot","$K$27","$K$27"]
["NL_Mot","$K$28","$K$28"]
["NL_Mot","$K$29","$K$29"]
["NL_Mot","$K$30","$K$30"]
["NL_Mot","$K$31","$K$31"]
["NL_Mot","$K$32","$K$32"]
["NL_Mot","$K$33","$K$33"]
["NL_Mot","$K$38","$K$38"]
["NL_Mot","$K$39","$K$39"]
["NL_Mot","$K$40","$K$40"]
["NL_Mot","$K$42","$K$42"]
["NL_Mot","$K$43","$K$43"]
["NL_Mot","$K$47","$K$45"]
["NL_Mot","$K$48","$K$46"]
["NL_Mot","$K$49","$K$47"]
["NL_Mot","$K$50","$K$48"]
["NL_Mot","$K$51","$K$49"]
["NL_Mot","$K$52","$K$50"]
["NL_Mot","$K$53","$K$51"]
["NL_Mot","$K$54","$K$52"]
["NL_Mot","$K$55","$K$53"]
["NL_Mot","$K$56","$K$54"]
["NL_Mot","$K$57","$K$55"]
["NL_Mot","$K$58","$K$56"]
["NL_Mot","$K$59","$K$57"]
["NL_Mot","$K$60","$K$58"]
["NL_Mot","$K$61","$K$59"]
["NL_Mot","$K$62","$K$60"]
["NL_Mot","$K$63","$K$61"]
["NL_Mot","$L$19","$L$19"]
["NL_Mot","$L$20","$L$20"]
["NL_Mot","$L$21","$L$21"]
["NL_Mot","$L$25","$L$25"]
["NL_Mot","$L$26","$L$26"]
["NL_Mot","$L$27","$L$27"]
["NL_Mot","$L$28","$L$28"]
["NL_Mot","$L$29","$L$29"]
["NL_Mot","$L$30","$L$30"]
["NL_Mot","$L$31","$L$31"]
["NL_Mot","$L$32","$L$32"]
["NL_Mot","$L$33","$L$33"]
["NL_Mot","$L$38","$L$38"]
["NL_Mot","$L$39","$L$39"]
["NL_Mot","$L$40","$L$40"]
["NL_Mot","$L$42","$L$42"]
["NL_Mot","$L$43","$L$43"]
["NL_Mot","$L$47","$L$45"]
["NL_Mot","$L$48","$L$46"]
["NL_Mot","$L$49","$L$47"]
["NL_Mot","$L$50","$L$48"]
["NL_Mot","$L$51","$L$49"]
["NL_Mot","$L$52","$L$50"]
["NL_Mot","$L$53","$L$51"]
["NL_Mot","$L$54","$L$52"]
["NL_Mot","$L$55","$L$53"]
["NL_Mot","$L$56","$L$54"]
["NL_Mot","$L$57","$L$55"]
["NL_Mot","$L$58","$L$56"]
["NL_Mot","$L$59","$L$57"]
["NL_Mot","$L$60","$L$58"]
["NL_Mot","$L$61","$L$59"]
["NL_Mot","$L$62","$L$60"]
["NL_Mot","$L$63","$L$61"]
["NL_Mot","$M$19","$M$19"]
["NL_Mot","$M$20","$M$20"]
["NL_Mot","$M$21","$M$21"]
["NL_Mot","$M$25","$M$25"]
["NL_Mot","$M$26","$M$26"]
["NL_Mot","$M$27","$M$27"]
["NL_Mot","$M$28","$M$28"]
["NL_Mot","$M$29","$M$29"]
["NL_Mot","$M$30","$M$30"]
["NL_Mot","$M$31","$M$31"]
["NL_Mot","$M$32","$M$32"]
["NL_Mot","$M$33","$M$33"]
["NL_Mot","$M$38","$M$38"]
["NL_Mot","$M$39","$M$39"]
["NL_Mot","$M$40","$M$40"]
["NL_Mot","$M$42","$M$42"]
["NL_Mot","$M$43","$M$43"]
["NL_Mot","$M$47","$M$45"]
["NL_Mot","$M$48","$M$46"]
["NL_Mot","$M$49","$M$47"]
["NL_Mot","$M$50","$M$48"]
["NL_Mot","$M$51","$M$49"]
["NL_Mot","$M$52","$M$50"]
["NL_Mot","$M$53","$M$51"]
["NL_Mot","$M$54","$M$52"]
["NL_Mot","$M$55","$M$53"]
["NL_Mot","$M$56","$M$54"]
["NL_Mot","$M$57","$M$55"]
["NL_Mot","$M$58","$M$56"]
["NL_Mot","$M$59","$M$57"]
["NL_Mot","$M$60","$M$58"]
["NL_Mot","$M$61","$M$59"]
["NL_Mot","$M$62","$M$60"]
["NL_Mot","$M$63","$M$61"]
["NL_Mot","$N$19","$N$19"]
["NL_Mot","$N$20","$N$20"]
["NL_Mot","$N$21","$N$21"]
["NL_Mot","$N$25","$N$25"]
["NL_Mot","$N$26","$N$26"]
["NL_Mot","$N$27","$N$27"]
["NL_Mot","$N$28","$N$28"]
["NL_Mot","$N$29","$N$29"]
["NL_Mot","$N$30","$N$30"]
["NL_Mot","$N$31","$N$31"]
["NL_Mot","$N$32","$N$32"]
["NL_Mot","$N$33","$N$33"]
["NL_Mot","$N$38","$N$38"]
["NL_Mot","$N$39","$N$39"]
["NL_Mot","$N$40","$N$40"]
["NL_Mot","$N$42","$N$42"]
["NL_Mot","$N$43","$N$43"]
["NL_Pro","$C$47","$C$45"]
["NL_Pro","$C$48","$C$46"]
["NL_Pro","$C$49","$C$47"]
["NL_Pro","$C$50","$C$48"]
["NL_Pro","$C$51","$C$49"]
["NL_Pro","$C$52","$C$50"]
["NL_Pro","$C$53","$C$51"]
["NL_Pro","$C$54","$C$52"]
["NL_Pro","$C$55","$C$53"]
["NL_Pro","$C$56","$C$54"]
["NL_Pro","$C$57","$C$55"]
["NL_Pro","$C$58","$C$56"]
["NL_Pro","$C$59","$C$57"]
["NL_Pro","$C$60","$C$58"]
["NL_Pro","$C$61","$C$59"]
["NL_Pro","$C$62","$C$60"]
["NL_Pro","$C$63","$C$61"]
["NL_Pro","$D$47","$D$45"]
["NL_Pro","$D$48","$D$46"]
["NL_Pro","$D$49","$D$47"]
["NL_Pro","$D$50","$D$48"]
["NL_Pro","$D$51","$D$49"]
["NL_Pro","$D$52","$D$50"]
["NL_Pro","$D$53","$D$51"]
["NL_Pro","$D$54","$D$52"]
["NL_Pro","$D$55","$D$53"]
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["NL_Mot","$L$41","$L$41"]
["NL_Mot","$M$41","$M$41"]
["NL_Mot","$N$41","$N$41"]
["NL_Pro","$K$41","$K$41"]
["NL_Pro","$L$41","$L$41"]
["NL_Pro","$M$41","$M$41"]
["NL_Pro","$N$41","$N$41"]
["NL_Agr","$K$41","$K$41"]
["NL_Agr","$L$41","$L$41"]
["NL_Agr","$M$41","$M$41"]
["NL_Agr","$N$41","$N$41"]
["NL_Mar","$I$41","$I$41"]
["NL_Avi","$I$41","$I$41"]
["NL_Tra","$I$41","$I$41"]
["NL_LE","$I$41","$I$41"]
["NL_Lia","$K$41","$K$41"]
["NL_Lia","$L$41","$L$41"]
["NL_Lia","$M$41","$M$41"]
["NL_Lia","$N$41","$N$41"]
["NL_Lia","$O$41","$O$41"]
["NL_Lia","$P$41","$P$41"]
["NL_Lia","$Q$41","$Q$41"]
["NL_Lia","$R$41","$R$41"]
["NL_Lia","$S$41","$S$41"]
["NL_Lia","$T$41","$T$41"]
["NL_Lia","$U$41","$U$41"]
["NL_Lia","$V$41","$V$41"]
["NL_Lia","$W$41","$W$41"]
["NL_CC","$K$41","$K$41"]
["NL_CC","$L$41","$L$41"]
["NL_CC","$M$41","$M$41"]
["NL_CC","$N$41","$N$41"]
["NL_CC","$O$41","$O$41"]
["NL_CC","$P$41","$P$41"]
["NL_CC","$R$41","$R$41"]
["NL_CC","$S$41","$S$41"]
["NL_CC","$T$41","$T$41"]
["NL_CC","$U$41","$U$41"]
["NL_CC","$V$41","$V$41"]
["NL_CC","$W$41","$W$41"]
["NL_CC","$Y$41","$Y$41"]
["NL_AH","$K$41","$K$41"]
["NL_AH","$L$41","$L$41"]
["NL_AH","$M$41","$M$41"]
["NL_AH","$N$41","$N$41"]
["NL_AH","$O$41","$O$41"]
["NL_T","$K$41","$K$41"]
["NL_T","$L$41","$L$41"]
["NL_T","$M$41","$M$41"]
["NL_T","$N$41","$N$41"]
["NL_T","$O$41","$O$41"]
["NL_M","$K$41","$K$41"]
["NL_M","$L$41","$L$41"]
["NL_M","$M$41","$M$41"]
["NL_P","$K$41","$K$41"]
["NL_P","$L$41","$L$41"]
["NL_P","$M$41","$M$41"]
["NL_P","$N$41","$N$41"]
["NL_P","$O$41","$O$41"]
["NL_P","$P$41","$P$41"]
["NL_P","$Q$41","$Q$41"]
["NL_P","$R$41","$R$41"]
["NL_P","$S$41","$S$41"]
["NL_P","$T$41","$T$41"]
["NL_P","$U$41","$U$41"]
["NL_P","$V$41","$V$41"]
["L_R_IRR","$K$40","$K$40"]
["L_R_IRR","$R$40","$R$40"]
["L_R_IRR","$W$40","$W$40"]
["L_R_IRR","$AB$40","$AB$40"]
["L_R_GB","$K$40","$K$40"]
["L_R_GB","$R$40","$R$40"]
["L_R_GB","$W$40","$W$40"]
["L_R_GB","$AB$40","$AB$40"]
["L_CL_IRR_M","$K$40","$K$40"]
["L_CL_IRR_M","$P$40","$P$40"]
["L_CL_IRR_M","$U$40","$U$40"]
["L_CL_IRR_M","$AB$40","$AB$40"]
["L_CL_IRR_M","$AI$40","$AI$40"]
["L_CL_IRR_M","$AJ$40","$AJ$40"]
["L_CL_IRR_M","$AK$40","$AK$40"]
["L_CL_IRR_O","$K$40","$K$40"]
["L_CL_IRR_O","$P$40","$P$40"]
["L_CL_IRR_O","$U$40","$U$40"]
["L_CL_IRR_O","$AB$40","$AB$40"]
["L_CL_IRR_O","$AI$40","$AI$40"]
["L_CL_IRR_O","$AJ$40","$AJ$40"]
["L_CL_IRR_O","$AK$40","$AK$40"]
["L_CL_GB_M","$K$40","$K$40"]
["L_CL_GB_M","$P$40","$P$40"]
["L_CL_GB_M","$U$40","$U$40"]
["L_CL_GB_M","$AB$40","$AB$40"]
["L_CL_GB_M","$AI$40","$AI$40"]
["L_CL_GB_M","$AJ$40","$AJ$40"]
["L_CL_GB_M","$AK$40","$AK$40"]
["L_CL_GB_O","$K$40","$K$40"]
["L_CL_GB_O","$P$40","$P$40"]
["L_CL_GB_O","$U$40","$U$40"]
["L_CL_GB_O","$AB$40","$AB$40"]
["L_CL_GB_O","$AI$40","$AI$40"]
["L_CL_GB_O","$AJ$40","$AJ$40"]
["L_CL_GB_O","$AK$40","$AK$40"]
["L_F_IRR","$I$40","$I$40"]
["L_F_GB","$I$40","$I$40"]
["L_LA_WD","$I$40","$I$40"]
["L_LA_O","$I$40","$I$40"]
["L_II_FM_WD","$I$40","$I$40"]
["L_II_FM_G","$I$40","$I$40"]
["L_II_FM_LM","$I$40","$I$40"]
["L_II_FM_C","$I$40","$I$40"]
["L_II_O_WD","$J$40","$J$40"]
["L_II_O_G","$I$40","$I$40"]
["L_II_O_LM","$I$40","$I$40"]
["L_II_O_C","$I$40","$I$40"]
["L_ID_LM","$I$40","$I$40"]
["L_ID_O","$I$40","$I$40"]
["L_CP_UL","$K$40","$K$40"]
["L_CP_UL","$P$40","$P$40"]
["L_CP_UL","$U$40","$U$40"]
["L_CP_UL","$X$40","$X$40"]
["L_CP_UL","$AA$40","$AA$40"]
["L_CP_UL","$AC$40","$AC$40"]
["L_CP_UL","$AH$40","$AH$40"]
["L_CP_UL","$AM$40","$AM$40"]
["L_CP_UL","$AP$40","$AP$40"]
["L_CP_UL","$AS$40","$AS$40"]
["L_CP_FMP","$K$40","$K$40"]
["L_CP_FMP","$P$40","$P$40"]
["L_CP_FMP","$U$40","$U$40"]
["L_CP_FMP","$X$40","$X$40"]
["L_CP_FMP","$AA$40","$AA$40"]
["L_CP_FMP","$AC$40","$AC$40"]
["L_CP_FMP","$AH$40","$AH$40"]
["L_CP_FMP","$AM$40","$AM$40"]
["L_CP_FMP","$AP$40","$AP$40"]
["L_CP_FMP","$AS$40","$AS$40"]
["L_CP_FMP","$AU$40","$AU$40"]
["L_CP_FMP","$AZ$40","$AZ$40"]
["L_CP_FMP","$BE$40","$BE$40"]
["L_CP_FMP","$BH$40","$BH$40"]
["L_CP_FMP","$BK$40","$BK$40"]
["L_CP_FMP","$BM$40","$BM$40"]
["L_CP_FMP","$BR$40","$BR$40"]
["L_CP_FMP","$BW$40","$BW$40"]
["L_CP_FMP","$BZ$40","$BZ$40"]
["L_CP_FMP","$CC$40","$CC$40"]

{"sheet":"Metadata","index":105,"n_rows":253,"n_cols":41,"rows_kept":253,"cut":false,"hidden":true,"merged":[]}
["Yes_No","A_Gov_Bonds_Code","A_Gov_Bonds","D_Futures_Code","D_Futures","CIC_Code","CIC_Categories","CIC_Code_List_Names","Currencies","Rating_Agencies","Valuation_Method","Methodology_Used","Long_Short_Pos","Participations_Cat","CIC_Alpha","Assests_Collateral","Type_Of_Structured_Product","Yes_P_No","Underlying_Security","Callable_Putable","CIC_Code_Participation","CIC_Desc_Participation","ID_Code_Type","Issuer_Region","Issuer_Sector","CIC_Code","CIC_Category","ISO_3166_Code","Level_Of_LookThrough","Type_Of_Repo","Buyer_S_L_B","TP_Risk_Margin_Method","ALAE_Method","ALAE_Method_Detail","Capital_Method","RM_Allocation_Method","Ranking","Insurer_Name","Insurer_Number","TypeOfEntity","Sector "]
["Y",11,"Central Government Bonds","A1","Equity and Index Futures",1,"  Government Bonds","A_Gov_Bonds_Code","ZAR","Fitch Group","Black-Scholes","MM","L","Regulated Insurer","ZA","CP","CLN","Y","EF","C",3,"  Equity","JSE","South Africa","0500 Oil & Gas",11,"Central Government Bonds","AD","Underlying Instrument","R","Buyer","Full calculation","Implicit","Triangle method","Full internal model","Premiums",1,"1 LIFE INSURANCE LIMITED","I239","NMI","Financial Advisor"]
["N",12,"Supra National Bonds","A2","Interest Rate Futures",2,"  Corporate Bonds","A_Corp_Bonds_Code","AED","Moody's","Binomial Tree","MD","S","Other Financial Regulated","XT","CR","CMS","P","Cu","P",8,"  Mortgages and Loans","BESA","Afghanistan","1300 Chemicals",12,"Supra National Bonds","AE","Investment Mandate","L","Seller","Risks approximation","Explicit","% Premiums","Partial internal model","BEL",2,"ABACUS INSURANCE LIMITED","I263","UM","Insurer"]
["Insurer_Class",13,"Regional Government Bonds","A3","Currency Futures",3,"  Equity","A_Equity_Code","AFN","Standard & Poor's","Stochastic Models",null,"FX-FL","Non-Regulated Financial","XL","CB","CDOp","N","IR","Both",null,null,"SAFEX","Albania","1700 Basic Resources",13,"Regional Government Bonds","AF","Investment Fund",null,"Lender","SCR approximation",null,"% Claims Provisions","Standard formula with insurer-specific parameters","SCR",3,"ABACUS LIFE LIMITED","I264",null,"Micro-Insurer"]
["Life",14,"Municipal Government Bonds","A5","Commodity Futures",4,"  Investment Funds","A_Inv_Funds_Code","ALL","Global Credit Rating","Other",null,"FX-FX","Non-Financial","AD","R","ABS",null,"Co",null,null,null,"ISIN","Algeria","2300 Construction & Materials",14,"Municipal Government Bonds","AG",null,null,"Borrower","Duration approach",null,"Other","Standard formula","Other",4,"ABSA IDIRECT LIMITED","I144",null,"Co-operatives"]
["Non-Life",15,"Treasury Bonds","A7","Catastrophe and Weather Risk",5,"  Structured Notes","A_Struc_Notes_Code","AMD","AMS",null,null,"FL-FX",null,"AE",null,"MBS",null,"In",null,null,null,"CUSIP","Angola","2700 Industrial Goods & Services",15,"Treasury Bonds","AI",null,null,null,"% BE",null,null,"Other",null,5,"ABSA INSURANCE COMPANY LIMITED","I124",null,"13B Pension Fund Administrator"]
["Quarter_End",16,"Covered Bonds","A8","Mortality Risk",6,"  Collateralised Securities","A_Coll_Sec_Code","ANG","Own Rating",null,null,"FL-FL",null,"AF",null,"CMBS",null,"Other",null,null,null,"Bloomberg","Antigua and Barbuda","3300 Automobiles & Parts",16,"Covered Bonds","AL",null,null,null,"Other",null,null,null,null,6,"ABSA INSURANCE RISK MANAGEMENT SERVICES LIMITED","I237",null,"Pension Fund"]
["Q1",17,"Parastatal Bonds","A9","Other",7,"  Cash and Deposits","A_Cash_Equiv_Code","AOA","Not Rated",null,null,null,null,"AG",null,"CDO",null,"Multi",null,null,null,"Undertaking-Specific","Argentina","3500 Food & Beverage",17,"Parastatal Bonds","AM","LifeLoBs",null,null,null,null,null,null,null,7,"ABSA LIFE LIMITED","I121",null,"Collective Investment Scheme"]
["Q2",19,"Other","D_Call_Options_Code","D_Call_Options",8,"  Mortgages and Loans","A_Mort_Loans_Code","ARS",null,null,null,null,null,"AI",null,"CLO",null,null,null,null,null,"Other","Armenia","3700 Personal & Household Goods",19,"Other","AO","Risk only - annuity - individual",null,null,null,null,null,null,null,8,"AECI CAPTIVE INSURANCE COMPANY LIMITED","I134",null,"Asset Manager"]
["Q3","A_Corp_Bonds_Code","A_Corp_Bonds","B1","Equity and Index Options",9,"  Property","A_Property_Code","AUD",null,null,null,null,null,"AL",null,"CMO",null,null,null,null,null,null,"Australia","4500 Health Care",21,"Conventional Bonds","AQ","Risk only - annuity - group",null,null,null,null,null,null,null,9,"AFRICAN REINSURANCE CORPORATION (SA) LIMITED","R224",null,"Bank"]
["Q4",21,"Conventional Bonds","B2","Bond Options","A","  Futures",null,"AWG",null,null,null,null,null,"AM",null,"IRLN",null,null,null,null,null,null,"Austria","5300 Retail",22,"Convertible Bonds","AR","Risk only - mortality lump sum - individual",null,null,null,null,null,null,null,10,"AFRICAN UNITY LIFE LIMITED","I221"]
["CorrMkt_FactorA",22,"Convertible Bonds","B3","Currency Options","B","  Call Options",null,"AZN",null,null,null,null,null,"AO",null,"ELN",null,null,null,null,null,null,"Azerbaijan","5500 Media",23,"Commercial Paper","AS","Risk only - mortality lump sum - group",null,null,null,null,null,null,null,11,"AGRe INSURANCE COMPANY LIMITED","I213"]
["Upward shock",23,"Commercial Paper","B4","Warrants","C","  Put Options",null,"BAM",null,null,null,null,null,"AQ",null,"FXCLN",null,null,null,null,null,null,"Bahamas","5700 Travel & Leisure",24,"Money Market Instruments","AT","Risk only - disability annuity - individual",null,null,null,null,null,null,null,12,"AIG LIFE SOUTH AFRICA LIMITED","I209"]
["Downward shock",24,"Money Market Instruments","B5","Commodity Options","D","  Swaps",null,"BBD",null,null,null,null,null,"AR",null,"HLN",null,null,null,null,null,null,"Bahrain","6500 Telecommunications",25,"Hybrid Bonds","AU","Risk only - disability annuity - group",null,"LifeMassLapseShockCalcA",null,null,null,null,null,13,"AIG SOUTH AFRICA LIMITED","I007"]
["Zero",25,"Hybrid Bonds","B6","Swaptions","E","  Forwards",null,"BDT",null,null,null,null,null,"AS",null,"MLN",null,null,null,null,null,null,"Bangladesh","7500 Utilities",26,"Covered Bonds","AW","Risk only - disability lump sum - individual",null,0.4,null,null,null,null,null,14,"ALEXANDER FORBES INSURANCE COMPANY LIMITED","I156"]
[null,26,"Covered Bonds","B7","Catastrophe and Weather Risk","F","  Credit Derivatives",null,"BGN",null,null,null,null,null,"AT",null,"ILN",null,null,null,null,null,null,"Barbados","8300 Banks",27,"Parastatal Bonds","AX","Risk only - disability lump sum - group",null,0.7,null,null,null,null,null,15,"ALEXANDER FORBES LIFE LIMITED","I202"]
[null,27,"Parastatal Bonds","B8","Mortality Risk",null,null,null,"BHD",null,null,null,null,null,"AU",null,"Other",null,null,null,null,null,null,"Belarus","8500 Insurance",28,"Preference Shares","AZ","Insurance with discretionary participation - individual",null,null,null,null,null,null,null,16,"ALLAN GRAY LIFE LIMITED","I198"]
[null,28,"Preference Shares","B9","Other",null,null,null,"BIF",null,null,null,null,null,"AW",null,null,null,null,null,null,null,null,"Belgium","8600 Real Estate",29,"Other","BA","Insurance with discretionary participation - fund",null,null,null,null,null,null,null,null,"ALLIANZ GLOBAL CORPORATE AND SPECIALTY SOUTH AFRICA LIMITED","I068"]
[null,29,"Other","D_Put_Options_Code","D_Put_Options",null,null,null,"BMD",null,null,null,null,null,"AX",null,null,null,null,null,null,null,null,"Belize","8700 Financial Services",31,"Common Equity","BB","Universal life - individual",null,null,null,null,null,null,null,null,"ASSUPOL LIFE LIMITED","I073"]
[null,"A_Equity_Code","A_Equity","C1","Equity and Index Options",null,null,null,"BND",null,null,null,null,null,"AZ",null,null,null,null,null,null,null,null,"Benin","9500 Technology",32,"Equity of Real Estate Related Corporation","BD","Universal life - group",null,null,null,null,null,null,null,null,"ATTORNEYS INSURANCE INDEMNITY FUND","I130"]
[null,31,"Common Equity","C2","Bond Options",null,null,null,"BOB",null,null,null,null,null,"BA",null,null,null,null,null,null,null,null,"Bermuda",null,33,"Equity Rights","BE","Linked policies - individual",null,null,null,null,null,null,null,null,"AURORA INSURANCE COMPANY LIMITED","I251"]
[null,32,"Equity of Real Estate Related Corporation","C3","Currency Options",null,null,null,"BOV",null,null,null,null,null,"BB",null,null,null,null,null,null,null,null,"Bhutan",null,34,"Convertible and Other Preference Shares","BF","Linked policies - group",null,null,null,null,null,null,null,null,"AUTO AND GENERAL INSURANCE COMPANY LIMITED","I020"]
[null,33,"Equity Rights","C4","Warrants",null,null,null,"BRL",null,null,null,null,null,"BD",null,null,null,null,null,null,null,null,"Bolivia",null,39,"Other","BG","Investment-related contracts - individual",null,null,null,null,null,null,null,null,"BIDVEST INSURANCE LIMITED","I166"]
[null,34,"Convertible and Other Preference Shares","C5","Commodity Options",null,null,null,"BSD",null,null,null,null,null,"BE",null,null,null,null,null,null,null,null,"Bosnia and Herzegovina",null,41,"Equity Funds","BH","Investment-related contracts - group",null,null,null,null,null,null,null,null,"BIDVEST LIFE LIMITED","I167"]
[null,39,"Other","C6","Swaptions",null,null,null,"BTN",null,null,null,null,null,"BF",null,null,null,null,null,null,null,null,"Botswana",null,42,"Debt Funds","BI","Other life contracts - guarantee",null,null,null,null,null,null,null,null,"BOPHELO LIFE INSURANCE LIMITED","I288"]
[null,"A_Inv_Funds_Code","A_Inv_Funds","C7","Catastrophe and Weather Risk",null,null,null,"BWP",null,null,null,null,null,"BG",null,null,null,null,null,null,null,null,"Brazil",null,43,"Money Market Funds","BJ","Other life contracts - non-guarantee",null,null,null,null,null,null,null,null,"BRYTE INSURANCE COMPANY LIMITED","I070"]
[null,41,"Equity Funds","C8","Mortality Risk",null,null,null,"BYR",null,null,null,null,null,"BH",null,null,null,null,null,null,null,null,"Brunei Darussalam",null,44,"Asset Allocation Funds","BL",null,null,null,null,null,null,null,null,null,"BRYTE LIFE COMPANY LIMITED","I217"]
[null,42,"Debt Funds","C9","Other",null,null,null,"BZD",null,null,null,null,null,"BI",null,null,null,null,null,null,null,null,"Bulgaria",null,45,"Real Estate Funds","BM",null,null,null,null,null,null,null,null,null,"BRYTE RISK FINANCING LIMITED","I159"]
[null,43,"Money Market Funds","D_Swaps_Code","D_Swaps",null,null,null,"CAD",null,null,null,null,null,"BJ",null,null,null,null,null,null,null,null,"Burkina Faso",null,46,"Alternative Funds","BN",null,null,null,null,null,null,null,null,null,"BUDGET INSURANCE COMPANY LIMITED","I227"]
[null,44,"Asset Allocation Funds","D1","Interest Rate Swaps",null,null,null,"CDF",null,null,null,null,null,"BL",null,null,null,null,null,null,null,null,"Burundi",null,47,"Private Equity Funds","BO",null,null,null,null,null,null,null,null,null,"CADIZ LIFE LIMITED","I255"]
[null,45,"Real Estate Funds","D2","Currency Swaps",null,null,null,"CHE",null,null,null,null,null,"BM",null,null,null,null,null,null,null,null,"Cambodia",null,48,"Infrastructure Funds","BP",null,null,null,null,null,null,null,null,null,"CENTRIQ INSURANCE COMPANY LIMITED","I180"]
[null,46,"Alternative Funds","D3","Interest Rate and Currency Swaps",null,null,null,"CHF",null,null,null,null,null,"BN",null,null,null,null,null,null,null,null,"Cameroon",null,49,"Other","BQ",null,null,null,null,null,null,null,null,null,"CENTRIQ LIFE INSURANCE COMPANY LIMITED","I078"]
[null,47,"Private Equity Funds","D5","Security Swaps",null,null,null,"CHW",null,null,null,null,null,"BO",null,null,null,null,null,null,null,null,"Canada",null,51,"Equity Risk","BR",null,null,null,null,null,null,null,null,null,"CHANNEL LIFE LIMITED","I008"]
[null,48,"Infrastructure Funds","D7","Catastrophe and Weather Risk",null,null,null,"CLF",null,null,null,null,null,"BQ",null,null,null,null,null,null,null,null,"Cape Verde",null,52,"Interest Rate Risk","BS",null,null,null,null,null,null,null,null,null,"CHUBB INSURANCE SOUTH AFRICA LIMITED","I031"]
[null,49,"Other","D8","Mortality Risk",null,null,null,"CLP",null,null,null,null,null,"BQ",null,null,null,null,null,null,null,null,"Central African Republic",null,53,"Currency Risk","BT",null,null,null,null,null,null,null,null,null,"CLIENTELE GENERAL INSURANCE LIMITED","I261"]
[null,"A_Struc_Notes_Code","A_Struc_Notes","D9","Other",null,null,null,"CNY",null,null,null,null,null,"BR",null,null,null,null,null,null,null,null,"Chad",null,54,"Credit Risk","BV",null,null,null,null,null,null,null,null,null,"CLIENTELE LIFE ASSURANCE COMPANY LIMITED","I027"]
[null,51,"Equity Risk","D_Forwards_Code","D_Forwards",null,null,null,"COP",null,null,null,null,null,"BS",null,null,null,null,null,null,null,null,"Chile",null,55,"Real Estate Risk","BW",null,null,null,null,null,null,null,null,null,"COFACE SOUTH AFRICA INSURANCE COMPANY LIMITED","I235"]
[null,52,"Interest Rate Risk","E1","Forward Interest Rate Agreement",null,null,null,"COU",null,null,null,null,null,"BT",null,null,null,null,null,null,null,null,"China",null,56,"Commodity Risk","BY",null,null,null,null,null,null,null,null,null,"COMMUNITY LIFE INSURANCE COMPANY LIMITED","I194"]
[null,53,"Currency Risk","E2","Forward Exchange Rate Agreement",null,null,null,"CRC",null,null,null,null,null,"BV",null,null,null,null,null,null,null,null,"Colombia",null,57,"Catastrophe and Weather Risk","BZ",null,null,null,null,null,null,null,null,null,"COMPASS INSURANCE COMPANY LIMITED","I140"]
[null,54,"Credit Risk","E7","Catastrophe and Weather Risk",null,null,null,"CUC",null,null,null,null,null,"BW",null,null,null,null,null,null,null,null,"Comoros",null,58,"Mortality Risk","CA",null,null,null,null,null,null,null,null,null,"CONSTANTIA INSURANCE COMPANY LIMITED","I018"]
[null,55,"Real Estate Risk","E8","Mortality Risk",null,null,null,"CUP",null,null,null,null,null,"BY",null,null,null,null,null,null,null,null,"Congo, Democratic Republic of",null,59,"Other","CC",null,null,null,null,null,null,null,null,null,"CONSTANTIA LIFE & HEALTH ASSURANCE COMPANY LIMITED","I014"]
[null,56,"Commodity Risk","E9","Other",null,null,null,"CVE",null,null,null,null,null,"BZ",null,null,null,null,null,null,null,null,"Congo, Republic of the",null,61,"Equity Risk","CD",null,null,null,null,null,null,null,null,null,"CONSTANTIA LIFE LIMITED","I061"]
[null,57,"Catastrophe and Weather Risk","D_Credit_Derivatives_Code","D_Credit_Derivatives",null,null,null,"CZK",null,null,null,null,null,"CA",null,null,null,null,null,null,null,null,"Costa Rica",null,62,"Interest Rate Risk","CF",null,null,null,null,null,null,null,null,null,"CORONATION LIFE ASSURANCE COMPANY LIMITED","I188"]
[null,58,"Mortality Risk","F1","Credit Default Swap",null,null,null,"DJF",null,null,null,null,null,"CC",null,null,null,null,null,null,null,null,"Croatia",null,63,"Currency Risk","CG",null,null,null,null,null,null,null,null,null,"CORPORATE GUARANTEE (SOUTH AFRICA) LIMITED","I231"]
[null,59,"Other","F2","Credit Spread Option",null,null,null,"DKK",null,null,null,null,null,"CD",null,null,null,null,null,null,null,null,"Cyprus",null,64,"Credit Risk","CH",null,null,null,null,null,null,null,null,null,"CREDIT GUARANTEE INSURANCE CORPORATION OF AFRICA LIMITED","I019"]
[null,"A_Coll_Sec_Code","A_Coll_Sec","F3","Credit Spread Swap",null,null,null,"DOP",null,null,null,null,null,"CF",null,null,null,null,null,null,null,null,"Czech Republic",null,65,"Real Estate Risk","CI",null,null,null,null,null,null,null,null,null,"DENSECURE SOC LIMITED","I120"]
[null,61,"Equity Risk","F4","Total Return Swap",null,null,null,"DZD",null,null,null,null,null,"CG",null,null,null,null,null,null,null,null,"Denmark",null,66,"Commodity Risk","CK",null,null,null,null,null,null,null,null,null,"DIAL DIRECT INSURANCE LIMITED","I219"]
[null,62,"Interest Rate Risk","F9","Other",null,null,null,"EGP",null,null,null,null,null,"CH",null,null,null,null,null,null,null,null,"Djibouti",null,67,"Catastrophe and Weather Risk","CL",null,null,null,null,null,null,null,null,null,"DISCOVERY INSURE LIMITED","I275"]
[null,63,"Currency Risk",null,null,null,null,null,"ERN",null,null,null,null,null,"CI",null,null,null,null,null,null,null,null,"Dominica",null,68,"Mortality Risk","CM",null,null,null,null,null,null,null,null,null,"DISCOVERY LIFE LIMITED","I056"]
[null,64,"Credit Risk",null,null,null,null,null,"ETB",null,null,null,null,null,"CK",null,null,null,null,null,null,null,null,"Dominican Republic",null,69,"Other","CN",null,null,null,null,null,null,null,null,null,"EMERALD INSURANCE COMPANY LIMITED","I125"]
[null,65,"Real Estate Risk",null,null,null,null,null,"EUR",null,null,null,null,null,"CL",null,null,null,null,null,null,null,null,"Ecuador",null,71,"Cash","CO",null,null,null,null,null,null,null,null,null,"EMERITUS REINSURANCE COMPANY SA LIMITED","R153"]
[null,66,"Commodity Risk",null,null,null,null,null,"FJD",null,null,null,null,null,"CM",null,null,null,null,null,null,null,null,"Egypt",null,72,"Transferable Deposits","CR",null,null,null,null,null,null,null,null,null,"ENPET AFRICA INSURANCE LIMITED","I157"]
[null,67,"Catastrophe and Weather Risk",null,null,null,null,null,"FKP",null,null,null,null,null,"CN",null,null,null,null,null,null,null,null,"El Salvador",null,73,"Other Deposits Short Term (Less than 1 Quarter)","CU",null,null,null,null,null,null,null,null,null,"ESCAP LIMITED","I131"]
[null,68,"Mortality Risk",null,null,null,null,null,"GBP",null,null,null,null,null,"CO",null,null,null,null,null,null,null,null,"Equatorial Guinea",null,74,"Other Deposits (Term Longer than 1 Quarter)","CV",null,null,null,null,null,null,null,null,null,"ETANA INSURANCE COMPANY LIMITED","I249"]
[null,69,"Other",null,null,null,null,null,"GEL",null,null,null,null,null,"CR",null,null,null,null,null,null,null,null,"Eritrea",null,75,"Cash Deposits to Cedents","CW",null,null,null,null,null,null,null,null,null,"EXPORT CREDIT INSURANCE CORPORATION OF SOUTH AFRICA SOC LIMITED","I207"]
[null,"A_Cash_Equiv_Code","A_Cash_Equiv",null,null,null,null,null,"GHS",null,null,null,null,null,"CU",null,null,null,null,null,null,null,null,"Estonia",null,79,"Other","CX",null,null,null,null,null,null,null,null,null,"EXXARO INSURANCE COMPANY LIMITED","I253"]
[null,71,"Cash",null,null,null,null,null,"GIP",null,null,null,null,null,"CV",null,null,null,null,null,null,null,null,"Ethiopia",null,81,"Uncollateralised Loans Made","CY",null,null,null,null,null,null,null,null,null,"FEDGROUP LIFE LIMITED","I252"]
[null,72,"Transferable Deposits (Cash Equivalents)",null,null,null,null,null,"GMD",null,null,null,null,null,"CW",null,null,null,null,null,null,null,null,"Fiji",null,82,"Loans Made Collateralised with Securities","CZ",null,null,null,null,null,null,null,null,null,"FIRST CENTRAL INSURANCE LIMITED","I172"]
[null,73,"Other Deposits Short Term (Less than 1 Quarter)",null,null,null,null,null,"GNF",null,null,null,null,null,"CX",null,null,null,null,null,null,null,null,"Finland",null,84,"Mortgages","DE",null,null,null,null,null,null,null,null,null,"FIRST FOR WOMEN INSURANCE COMPANY LIMITED","I279"]
[null,74,"Other Deposits (Term Longer than 1 Quarter)",null,null,null,null,null,"GTQ",null,null,null,null,null,"CY",null,null,null,null,null,null,null,null,"France",null,85,"Other Collateralised Loans Made","DJ",null,null,null,null,null,null,null,null,null,"FIRSTRAND INSURANCE SERVICES COMPANY LIMITED","I225"]
[null,75,"Cash Deposits to Cedents",null,null,null,null,null,"GYD",null,null,null,null,null,"CZ",null,null,null,null,null,null,null,null,"Gabon",null,89,"Other","DK",null,null,null,null,null,null,null,null,null,"FIRSTRAND LIFE ASSURANCE LIMITED","I294"]
[null,79,"Other",null,null,null,null,null,"HKD",null,null,null,null,null,"DE",null,null,null,null,null,null,null,null,"Gambia",null,91,"Property (Office and Commercial)","DM",null,null,null,null,null,null,null,null,null,"FRANK LIFE LIMITED","I273"]
[null,"A_Mort_Loans_Code","A_Mort_Loans",null,null,null,null,null,"HNL",null,null,null,null,null,"DJ",null,null,null,null,null,null,null,null,"Georgia",null,92,"Property (Residential)","DO",null,null,null,null,null,null,null,null,null,"G4S INSURANCE LIMITED","I179"]
[null,81,"Uncollateralised Loans Made",null,null,null,null,null,"HRK",null,null,null,null,null,"DK",null,null,null,null,null,null,null,null,"Germany",null,94,"Property (Under Construction)","DZ",null,null,null,null,null,null,null,null,null,"GENERAL REINSURANCE AFRICA LIMITED","R093"]
[null,82,"Loans Made Collateralised with Securities",null,null,null,null,null,"HTG",null,null,null,null,null,"DM",null,null,null,null,null,null,null,null,"Ghana",null,99,"Other","EC",null,null,null,null,null,null,null,null,null,"GENRIC INSURANCE COMPANY LIMITED","I229"]
[null,84,"Mortgages",null,null,null,null,null,"HUF",null,null,null,null,null,"DO",null,null,null,null,null,null,null,null,"Greece",null,"A1","Equity and Index Futures","EE",null,null,null,null,null,null,null,null,null,"GIC RE SOUTH AFRICA LIMITED","R090"]
[null,85,"Other Collateralised Loans Made",null,null,null,null,null,"IDR",null,null,null,null,null,"DZ",null,null,null,null,null,null,null,null,"Grenada",null,"A2","Interest Rate Futures","EG",null,null,null,null,null,null,null,null,null,"GUARDRISK INSURANCE COMPANY LIMITED","I126"]
[null,89,"Other",null,null,null,null,null,"ILS",null,null,null,null,null,"EC",null,null,null,null,null,null,null,null,"Guatemala",null,"A3","Currency Futures","EH",null,null,null,null,null,null,null,null,null,"GUARDRISK LIFE LIMITED","I189"]
[null,"A_Property_Code","A_Property",null,null,null,null,null,"INR",null,null,null,null,null,"EE",null,null,null,null,null,null,null,null,"Guernsey",null,"A5","Commodity Futures","ER",null,null,null,null,null,null,null,null,null,"HANNOVER LIFE REASSURANCE AFRICA LIMITED","R091"]
[null,91,"Property (Office and Commercial)",null,null,null,null,null,"IQD",null,null,null,null,null,"EG",null,null,null,null,null,null,null,null,"Guinea",null,"A7","Catastrophe and Weather Risk","ES",null,null,null,null,null,null,null,null,null,"HANNOVER REINSURANCE AFRICA LIMITED","R092"]
[null,92,"Property (Residential)",null,null,null,null,null,"IRR",null,null,null,null,null,"EH",null,null,null,null,null,null,null,null,"Guinea-Bissau",null,"A8","Mortality Risk","ET",null,null,null,null,null,null,null,null,null,"HDI GLOBAL SA LIMITED","I178"]
[null,94,"Property (Under Construction)",null,null,null,null,null,"ISK",null,null,null,null,null,"ER",null,null,null,null,null,null,null,null,"Guyana",null,"A9","Other","FI",null,null,null,null,null,null,null,null,null,"HOLLARD INSURANCE COMPANY LIMITED,THE","I029"]
[null,99,"Other",null,null,null,null,null,"JMD",null,null,null,null,null,"ES",null,null,null,null,null,null,null,null,"Haiti",null,"B1","Equity and Index Options","FJ",null,null,null,null,null,null,null,null,null,"HOLLARD LIFE ASSURANCE COMPANY LIMITED","I123"]
[null,null,null,null,null,null,null,null,"JOD",null,null,null,null,null,"ET",null,null,null,null,null,null,null,null,"Honduras",null,"B2","Bond Options","FK",null,null,null,null,null,null,null,null,null,"HOME LOAN GUARANTEE COMPANY NPC","I192"]
[null,null,null,null,null,null,null,null,"JPY",null,null,null,null,null,"FI",null,null,null,null,null,null,null,null,"Hong Kong",null,"B3","Currency Options","FM",null,null,null,null,null,null,null,null,null,"INDEQUITY SPECIALISED INSURANCE LIMITED","I185"]
[null,null,null,null,null,null,null,null,"KES",null,null,null,null,null,"FJ",null,null,null,null,null,null,null,null,"Hungary",null,"B4","Warrants","FO",null,null,null,null,null,null,null,null,null,"INFINITI INSURANCE LIMITED","I236"]
[null,null,null,null,null,null,null,null,"KGS",null,null,null,null,null,"FK",null,null,null,null,null,null,null,null,"Iceland",null,"B5","Commodity Options","FR",null,null,null,null,null,null,null,null,null,"INTERMEDIARIES GUARANTEE FACILITY LTD","I110"]
[null,null,null,null,null,null,null,null,"KHR",null,null,null,null,null,"FM",null,null,null,null,null,null,null,null,"India",null,"B6","Swaptions","GA",null,null,null,null,null,null,null,null,null,"INVESTEC ASSURANCE LIMITED","I075"]
[null,null,null,null,null,null,null,null,"KMF",null,null,null,null,null,"FO",null,null,null,null,null,null,null,null,"Indonesia",null,"B7","Catastrophe and Weather Risk","GB",null,null,null,null,null,null,null,null,null,"INVESTEC EMPLOYEE BENEFITS LIMITED","I042"]
[null,null,null,null,null,null,null,null,"KPW",null,null,null,null,null,"FR",null,null,null,null,null,null,null,null,"Iran",null,"B8","Mortality Risk","GD",null,null,null,null,null,null,null,null,null,"INVESTMENT SOLUTIONS LIMITED","I155"]
[null,null,null,null,null,null,null,null,"KRW",null,null,null,null,null,"GA",null,null,null,null,null,null,null,null,"Iraq",null,"B9","Other","GE",null,null,null,null,null,null,null,null,null,"JUST RETIREMENT LIFE (SOUTH AFRICA) LIMITED","I289"]
[null,null,null,null,null,null,null,null,"KWD",null,null,null,null,null,"GB",null,null,null,null,null,null,null,null,"Ireland",null,"C1","Equity and Index Options","GF",null,null,null,null,null,null,null,null,null,"KGA LEWENS BEPERK","I182"]
[null,null,null,null,null,null,null,null,"KYD",null,null,null,null,null,"GD",null,null,null,null,null,null,null,null,"Israel",null,"C2","Bond Options","GG",null,null,null,null,null,null,null,null,null,"KHULA CREDIT GUARANTEE (SOC) LIMITED","I173"]
[null,null,null,null,null,null,null,null,"KZT",null,null,null,null,null,"GE",null,null,null,null,null,null,null,null,"Italy",null,"C3","Currency Options","GH",null,null,null,null,null,null,null,null,null,"KING PRICE INSURANCE COMPANY LIMITED","I278"]
[null,null,null,null,null,null,null,null,"LAK",null,null,null,null,null,"GF",null,null,null,null,null,null,null,null,"Ivory Coast",null,"C4","Warrants","GI",null,null,null,null,null,null,null,null,null,"LAND BANK INSURANCE SOC LIMITED","I271"]
[null,null,null,null,null,null,null,null,"LBP",null,null,null,null,null,"GG",null,null,null,null,null,null,null,null,"Jamaica",null,"C5","Commodity Options","GL",null,null,null,null,null,null,null,null,null,"LAND BANK LIFE INSURANCE COMPANY SOC LIMITED","I272"]
[null,null,null,null,null,null,null,null,"LKR",null,null,null,null,null,"GH",null,null,null,null,null,null,null,null,"Japan",null,"C6","Swaptions","GM",null,null,null,null,null,null,null,null,null,"LEGAL EXPENSES INSURANCE SOUTHERN AFRICA LIMITED","I234"]
[null,null,null,null,null,null,null,null,"LRD",null,null,null,null,null,"GI",null,null,null,null,null,null,null,null,"Jersey",null,"C7","Catastrophe and Weather Risk","GN",null,null,null,null,null,null,null,null,null,"LIBERTY GROUP LIMITED","I034"]
[null,null,null,null,null,null,null,null,"LSL",null,null,null,null,null,"GL",null,null,null,null,null,null,null,null,"Jordan",null,"C8","Mortality Risk","GP",null,null,null,null,null,null,null,null,null,"LION OF AFRICA INSURANCE COMPANY LIMITED","I190"]
[null,null,null,null,null,null,null,null,"LTL",null,null,null,null,null,"GM",null,null,null,null,null,null,null,null,"Kazakhstan",null,"C9","Other","GQ",null,null,null,null,null,null,null,null,null,"LION OF AFRICA LIFE ASSURANCE COMPANY LIMITED","I005"]
[null,null,null,null,null,null,null,null,"LVL",null,null,null,null,null,"GN",null,null,null,null,null,null,null,null,"Kenya",null,"D1","Interest Rate Swaps","GR",null,null,null,null,null,null,null,null,null,"LOMBARD INSURANCE COMPANY LIMITED","I106"]
[null,null,null,null,null,null,null,null,"LYD",null,null,null,null,null,"GP",null,null,null,null,null,null,null,null,"Kiribati",null,"D2","Currency Swaps","GS",null,null,null,null,null,null,null,null,null,"LOMBARD LIFE LIMITED","I161"]
[null,null,null,null,null,null,null,null,"MAD",null,null,null,null,null,"GQ",null,null,null,null,null,null,null,null,"Kosovo",null,"D3","Interest Rate and Currency Swaps","GT",null,null,null,null,null,null,null,null,null,"METROPOLITAN LIFE INTERNATIONAL LIMITED","I118"]
[null,null,null,null,null,null,null,null,"MDL",null,null,null,null,null,"GR",null,null,null,null,null,null,null,null,"Kuwait",null,"D5","Security Swaps","GU",null,null,null,null,null,null,null,null,null,"MIWAY INSURANCE LIMITED","I267"]
[null,null,null,null,null,null,null,null,"MGA",null,null,null,null,null,"GS",null,null,null,null,null,null,null,null,"Kyrgyzstan",null,"D7","Catastrophe and Weather Risk","GW",null,null,null,null,null,null,null,null,null,"MMI GROUP LIMITED","I023"]
[null,null,null,null,null,null,null,null,"MKD",null,null,null,null,null,"GT",null,null,null,null,null,null,null,null,"Laos",null,"D8","Mortality Risk","GY",null,null,null,null,null,null,null,null,null,"MOMENTUM ABILITY LIMITED","I203"]
[null,null,null,null,null,null,null,null,"MMK",null,null,null,null,null,"GU",null,null,null,null,null,null,null,null,"Latvia",null,"D9","Other","HK",null,null,null,null,null,null,null,null,null,"MOMENTUM ALTERNATIVE INSURANCE LIMITED","I215"]
[null,null,null,null,null,null,null,null,"MNT",null,null,null,null,null,"GW",null,null,null,null,null,null,null,null,"Lebanon",null,"E1","Forward Interest Rate Agreement","HM",null,null,null,null,null,null,null,null,null,"MOMENTUM SHORT-TERM INSURANCE COMPANY LIMITED","I233"]
[null,null,null,null,null,null,null,null,"MOP",null,null,null,null,null,"GY",null,null,null,null,null,null,null,null,"Lesotho",null,"E2","Forward Exchange Rate Agreement","HN",null,null,null,null,null,null,null,null,null,"MOMENTUM STRUCTURED INSURANCE LIMITED","I117"]
[null,null,null,null,null,null,null,null,"MRO",null,null,null,null,null,"HK",null,null,null,null,null,null,null,null,"Liberia",null,"E7","Catastrophe and Weather Risk","HR",null,null,null,null,null,null,null,null,null,"MONARCH INSURANCE COMPANY LIMITED","I141"]
[null,null,null,null,null,null,null,null,"MUR",null,null,null,null,null,"HM",null,null,null,null,null,null,null,null,"Libya",null,"E8","Mortality Risk","HT",null,null,null,null,null,null,null,null,null,"MUNICH REINSURANCE COMPANY OF AFRICA LIMITED","R095"]
[null,null,null,null,null,null,null,null,"MVR",null,null,null,null,null,"HN",null,null,null,null,null,null,null,null,"Lithuania",null,"E9","Other","HU",null,null,null,null,null,null,null,null,null,"MUTUAL & FEDERAL INSURANCE COMPANY LIMITED","I039"]
[null,null,null,null,null,null,null,null,"MWK",null,null,null,null,null,"HR",null,null,null,null,null,null,null,null,"Luxembourg",null,"F1","Credit Default Swap","ID",null,null,null,null,null,null,null,null,null,"MUTUAL & FEDERAL RISK FINANCING LIMITED","I053"]
[null,null,null,null,null,null,null,null,"MXN",null,null,null,null,null,"HT",null,null,null,null,null,null,null,null,"Macedonia",null,"F2","Credit Spread Option","IE",null,null,null,null,null,null,null,null,null,"NEDGROUP INSURANCE COMPANY LIMITED","I129"]
[null,null,null,null,null,null,null,null,"MXV",null,null,null,null,null,"HU",null,null,null,null,null,null,null,null,"Madagascar",null,"F3","Credit Spread Swap","IL",null,null,null,null,null,null,null,null,null,"NEDGROUP LIFE ASSURANCE COMPANY LIMITED","I128"]
[null,null,null,null,null,null,null,null,"MYR",null,null,null,null,null,"ID",null,null,null,null,null,null,null,null,"Malawi",null,"F4","Total Return Swap","IM",null,null,null,null,null,null,null,null,null,"NEDGROUP STRUCTURED LIFE LIMITED","I002"]
[null,null,null,null,null,null,null,null,"MZN",null,null,null,null,null,"IE",null,null,null,null,null,null,null,null,"Malaysia",null,"F9","Other","IN",null,null,null,null,null,null,null,null,null,"NESTLIFE ASSURANCE CORPORATION LIMITED","I152"]
[null,null,null,null,null,null,null,null,"NAD",null,null,null,null,null,"IL",null,null,null,null,null,null,null,null,"Maldives",null,null,null,"IO",null,null,null,null,null,null,null,null,null,"NETCARE LIFE LIMITED","I146"]
[null,null,null,null,null,null,null,null,"NGN",null,null,null,null,null,"IM",null,null,null,null,null,null,null,null,"Mali",null,null,null,"IQ",null,null,null,null,null,null,null,null,null,"NEW ERA LIFE INSURANCE COMPANY LIMITED","I046"]
[null,null,null,null,null,null,null,null,"NIO",null,null,null,null,null,"IN",null,null,null,null,null,null,null,null,"Malta",null,null,null,"IR",null,null,null,null,null,null,null,null,null,"NEW NATIONAL ASSURANCE COMPANY LIMITED","I047"]
[null,null,null,null,null,null,null,null,"NOK",null,null,null,null,null,"IO",null,null,null,null,null,null,null,null,"Mauritania",null,null,null,"IS",null,null,null,null,null,null,null,null,null,"NMS INSURANCE SERVICES (SA) LIMITED","I247"]
[null,null,null,null,null,null,null,null,"NPR",null,null,null,null,null,"IQ",null,null,null,null,null,null,null,null,"Mauritius",null,null,null,"IT",null,null,null,null,null,null,null,null,null,"NOVA RISK PARTNERS LIMITED","I177"]
[null,null,null,null,null,null,null,null,"NZD",null,null,null,null,null,"IR",null,null,null,null,null,null,null,null,"Mexico",null,null,null,"JE",null,null,null,null,null,null,null,null,null,"NZALO INSURANCE SERVICES LIMITED","I287"]
[null,null,null,null,null,null,null,null,"OMR",null,null,null,null,null,"IS",null,null,null,null,null,null,null,null,"Moldova",null,null,null,"JM",null,null,null,null,null,null,null,null,null,"OAKHURST INSURANCE COMPANY LIMITED","I262"]
[null,null,null,null,null,null,null,null,"PAB",null,null,null,null,null,"IT",null,null,null,null,null,null,null,null,"Mongolia",null,null,null,"JO",null,null,null,null,null,null,null,null,null,"OAKHURST LIFE LIMITED","I284"]
[null,null,null,null,null,null,null,null,"PEN",null,null,null,null,null,"JE",null,null,null,null,null,null,null,null,"Montenegro",null,null,null,"JP",null,null,null,null,null,null,null,null,null,"OAKLEAF INSURANCE COMPANY LIMITED","I024"]
[null,null,null,null,null,null,null,null,"PGK",null,null,null,null,null,"JM",null,null,null,null,null,null,null,null,"Morocco",null,null,null,"KE",null,null,null,null,null,null,null,null,null,"OASIS CRESCENT INSURANCE LIMITED","I274"]
[null,null,null,null,null,null,null,null,"PHP",null,null,null,null,null,"JO",null,null,null,null,null,null,null,null,"Mozambique",null,null,null,"KG",null,null,null,null,null,null,null,null,null,"OLD MUTUAL ALTERNATIVE RISK TRANSFER LIMITED","I222"]
[null,null,null,null,null,null,null,null,"PKR",null,null,null,null,null,"JP",null,null,null,null,null,null,null,null,"Myanmar",null,null,null,"KH",null,null,null,null,null,null,null,null,null,"OLD MUTUAL ALTERNATIVE SOLUTIONS LIMITED","I212"]
[null,null,null,null,null,null,null,null,"PLN",null,null,null,null,null,"KE",null,null,null,null,null,null,null,null,"Namibia",null,null,null,"KI",null,null,null,null,null,null,null,null,null,"OLD MUTUAL HEALTH INSURANCE LIMITED","I114"]
[null,null,null,null,null,null,null,null,"PYG",null,null,null,null,null,"KG",null,null,null,null,null,null,null,null,"Nepal",null,null,null,"KM",null,null,null,null,null,null,null,null,null,"OLD MUTUAL LIFE ASSURANCE COMPANY (SOUTH AFRICA) LIMITED","I071"]
[null,null,null,null,null,null,null,null,"QAR",null,null,null,null,null,"KH",null,null,null,null,null,null,null,null,"Netherlands",null,null,null,"KN",null,null,null,null,null,null,null,null,null,"ONDERLINGE VERSEKERINGSGENOOTSKAP AVBOB","I051"]
[null,null,null,null,null,null,null,null,"RON",null,null,null,null,null,"KI",null,null,null,null,null,null,null,null,"New Zealand",null,null,null,"KP",null,null,null,null,null,null,null,null,null,"ORANGE INSURANCE LIMITED","I258"]
[null,null,null,null,null,null,null,null,"RSD",null,null,null,null,null,"KM",null,null,null,null,null,null,null,null,"Nicaragua",null,null,null,"KR",null,null,null,null,null,null,null,null,null,"OUTSURANCE INSURANCE COMPANY LIMITED","I142"]
[null,null,null,null,null,null,null,null,"RUB",null,null,null,null,null,"KN",null,null,null,null,null,null,null,null,"Niger",null,null,null,"KW",null,null,null,null,null,null,null,null,null,"OUTSURANCE LIFE INSURANCE COMPANY LIMITED","I257"]
[null,null,null,null,null,null,null,null,"RWF",null,null,null,null,null,"KP",null,null,null,null,null,null,null,null,"Nigeria",null,null,null,"KY",null,null,null,null,null,null,null,null,null,"PEREGRINE LIFE LIMITED","I196"]
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[null,null,null,null,null,null,null,null,"SDG",null,null,null,null,null,"KZ",null,null,null,null,null,null,null,null,"Panama",null,null,null,"LC",null,null,null,null,null,null,null,null,null,"PRUDENTIAL PORTFOLIO MANAGERS (SOUTH AFRICA)LIFE LIMITED","I265"]
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