The Fit and Proper Determination requires that certain individuals obtain a specified number of Continuous Professional Development (CPD) hours within an annual 12-month cycle between 1 June and 31 May of a specific year. The FSCA recently extended this year’s deadline to 31 July 2019 – a date that is just more than two weeks away. But what happens […]
Author Archive | Janine Geldenhuys
Short Term Insurance Ombud – Insight into how it operates
Business Day TV’s “You & Your Money” recently interviewed Edite Teixeira-Mckinon, the Deputy Ombudsman for Short-Term Insurance. Teixeira-Mckinon joined Bryan Hirsch, personal financial planner and author, to discuss the operations of the Short-Term Ombudsman’s office. In the interview Teixeira-Mckinon chats about the proposed amalgamation of the Short- and Long-term Insurance Ombuds’s offices, the upward trend […]
Debarment Process – Even institutions get it wrong sometimes
On 1 April 2018, the debarment process under the FAIS Act was amended by the Financial Sector Regulation Act 9 of 2017 (FSRA). In terms of section 14(3) of the FAIS Act, a FSP must, before debarring a person, take specific steps. Section 39 of the FAIS Act further stipulates that any person aggrieved by a decision of […]
The importance of clearing or disabling cookies
“In order to have a positive and safe experience in the digital world, we need to understand the ever-increasing diversity of digital threats and equip ourselves with the necessary knowledge and skills”. This is the view of Wilna Meiring of the Institute of Risk Management South Africa (IRMSA). In a recent article, she shares information […]
Combating climate risks – What role can insurers play?
KPMG recently posed the following question: “What can insurers do to improve the way they assess and manage the short and longer-term impacts of climate change?” The World Economic Forum’s Global Risks Perceptions Survey 2018–19 revealed extreme weather events, failure on climate change mitigation and adaptation, and natural disasters as the three most likely risks […]
Treating customers fairly – FSP shows commitment in recent Ombud settlement
“The Office of the FAIS Ombud is committed to resolving complaints in a procedurally fair, informal, economical and expeditious manner, with reference to what is equitable in all circumstances. In this vain, the FAIS Ombud always explores every available avenue to resolve a complaint between the parties on an informal basis, without the need to […]
Sanlam’s Benchmark Survey 2019 – Are South Africans financially resilient?
According to Jocelyn Hathaway, Acting CEO of Sanlam Employee Benefits, Sanlam’s Benchmark survey this year included a deep dive into the concept of financial resilience, which is essentially the ability of individuals and corporates to withstand the financial impact of a downturn in the economy. In the foreword of the research results she mentions that […]
Ten megatrends identified by Benchmark Survey – What is shaping our lives?
“The Sanlam Benchmark research is about asking and answering questions to spot the megatrends shaping our lives”, Viresh Maharaj, Chief Executive of Sanlam Corporate Sales and Marketing pointed out at the release of Sanlam’s 2019 Benchmark Research – the group’s annual retirement research. Here are the ten megatrends identified in this year’s Report: 1. Governance […]
The High Court rules in favour of the NCR – Credit Providers to implement necessary controls
“Banks should obtain permission from consumers before transferring funds from consumers’ accounts to pay amounts due under credit agreements”, Nomsa Motshegare, Chief Executive Officer of the National Credit Regulator (NCR) commented after a High Court ruling in Johannesburg last week. The High Court in Johannesburg ruled in favour of the NCR against Standard Bank that […]
Collective effort required to curb fraud – Institutions, law agencies and public need to collaborate
Crime syndicates are opportunistic and continually adjust their tactics to take advantage of any opportunities to get their hands on bank client’s money be it via a cash robbery, stolen card data or solicited confidential information. This was one of the views of SABRIC, the South African Banking Risk Information Centre, with the release of […]