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Author Archive | Janine Geldenhuys


Class of Business Training – What if you do not comply on 15 December?

As a result of the impact of COVID-19 on the financial services industry, several relaxations to regulatory and filing deadlines considering the challenges that regulated entities may face in these trying times, were announced. In March this year, the Financial Sector Conduct Authority (FSCA) released FSCA communication 9 of 2020, granting several extensions to fit […]

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Missed a premium payment? – Here is what you and your client should know

In the wake of the pandemic lockdown, many short-term policyholders find themselves in a financial predicament and unable to pay their insurance premiums. The latest Short-term Ombudsman (OSTI) Briefcase discusses various options available to assist policyholders, and help you retain business. “To prepare for the discussion with the insurer, the policyholder should first check the […]

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Consumer credit market – Q2 2020 shows Lockdown impact on industry

The findings of the TransUnion Industry Insights Report, which looks at the South African credit market across three dimensions among credit products, originations, balances and delinquencies, confirm that consumers are having to prioritise their personal finances to cope with the dramatic effects of the pandemic in addition to the fall in GDP and associated rise […]

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Digital distractions – the new fatal attraction?

Technology has become the most important communication tool for us all and has transformed the way in which live our daily lives, including the way in which we find, consume and retain information. The digital economy is a war zone, battling to capture our attention. It is therefore no wonder that technology is also becoming […]

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CMS Quarterly report – Key trends prior to Covid-19 lockdown

The Council for Medical Schemes (CMS) has just published its quarterly report for the period ended 31 March 2020. Tasked with monitoring the financial performance and soundness of medical schemes, the CMS publishes comparative figures on a quarterly basis. Here are some of the key trends: Accumulated funds and solvency levels The overall industry average solvency level […]

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Medical Scheme 2021 increases – How will it impact the pockets of South Africans?

October is the month when most medical schemes announce their updated rates for 2021.Will it be in line with the Council for Medical Schemes’ recommendation? In August 2020, the Council for Medical Schemes (CMS) distributed a circular that outlined the key industry specific considerations that the CMS will consider when assessing the appropriateness of benefit […]

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